User's Manual
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™ User's Manual Version 1.0 SuperTrak100™ User's Manual Copyright Copyright by Promise Technology, Inc. (“Promise”), 2000. No part of this manual may be reproduced or transmitted in any form without the expressed, written permission of Promise. Trademarks All trademarks are the property of their respective holders. IMPORTANT DATA PROTECTION INFORMATION You should back up all data before installing SuperTrak100. Promise is not responsible for any loss of data resulting from the use, disuse or misuse of this or any other Promise product. Notice Although Promise has attempted to ensure the accuracy of the content of this manual, it is possible that this document may contain technical inaccuracies, typographical, or other errors. Promise Technology, Inc. assumes no liability for any error in this publication, and for damages, whether direct, indirect, incidental, consequential or otherwise, that may result from such error, including, but not limited to loss of data or profits. Promise provides this publication “as is” without warranty of any kind, either express or implied, including, but not limited to implied warranties of merchantability or fitness for a particular purpose. The published information in the manual is subject to change without notice. Promise reserves the right to make changes in the product design, layout, and driver revisions without notification to its users. i SuperTrak100™ User's Manual Table of Contents Introduction _________________________________________ 1 1.1 Promise Technology, Inc.________________________________1 1.2 What is SuperTrak100?__________________________________1 1.3 Key Features __________________________________________2 1.4 System Requirements___________________________________3 1.5 Operating System Support_______________________________3 Getting Started _______________________________________ 5 2.1 Unpacking SuperTrak100________________________________5 SuperTrak100 Controller Card_______________________________________6 Cables _________________________________________________________6 2.2 Quick Installation Checklist ______________________________7 Hardware Installation ______________________________________________7 Software Installation_______________________________________________7 2.3 Hardware Installation ___________________________________8 2.4 Software Installation ____________________________________9 BIOS Utility _____________________________________________________9 Network Connections ______________________________________________9 Driver Installation for Existing Windows NT 4.0 System _________________11 Driver Installation During New Install of Windows NT 4.0_________________12 SuperCheck Installation___________________________________________15 SuperBuild™ ________________________________________ 18 3.1 Setup Task Quick Reference ___________________________18 Setup Checklist _________________________________________________18 Common Tasks _________________________________________________18 Entering the BIOS SuperBuild utility_________________________________19 Creating a disk array from the Auto Setup screen______________________19 Creating an array from the View / Define Array screen __________________19 Deleting an array from the Delete Array screen________________________19 Setting the Halt On Error option ____________________________________19 3.2 SuperTrak BIOS Reference _____________________________21 Main Menu _____________________________________________________22 3.3 Auto Setup ___________________________________________23 Auto Setup Options Menu_________________________________________23 Auto Setup Configuration__________________________________________24 3.4 View Drive Assignments________________________________25 ii SuperTrak100™ User's Manual 3.5 View / Define Array ____________________________________26 Define Array Definition Menu_______________________________________27 Creating a RAID 0 Array __________________________________________28 Creating a RAID 1 Array __________________________________________28 Creating a RAID 3 Array __________________________________________30 Creating a RAID 5 Array __________________________________________31 Creating a Spanning Array ________________________________________32 "Hot" Spare Drives _______________________________________________32 Setting a Disk Array As Bootable___________________________________32 Disk Array Recognition Order ______________________________________33 Saved Disk Array Information ______________________________________33 3.6 Delete Array __________________________________________31 3.7 Controller Configuration _______________________________34 SuperCheck™ Setup__________________________________36 4.1 SuperCheck Installation ________________________________39 Installation Scenarios ____________________________________________39 Common Component Installation ___________________________________41 4.2 SuperCheck Administration _____________________________46 Creating Message Servers & Agents ________________________________46 Adding/Deleting New Users________________________________________46 Setting Up A New Array __________________________________________46 Array Administration _____________________________________________47 Setting Up Email Notification ______________________________________47 Identifying Problems _____________________________________________48 4.3 SuperCheck Quick Reference __________________________49 To Create A New Message Server __________________________________49 Creating A New User _____________________________________________49 Deleting an Existing User _________________________________________50 Accessing Message Agent ________________________________________50 Creating a New Array _____________________________________________50 Deleting an Existing Array_________________________________________51 Setting Up E-mail Alert Notification _________________________________51 Adding a User to an Email Receiver List _____________________________51 Removing a User From an Email Receiver List ________________________52 Adding/Removing Events to/from Email Alert Notification ________________52 Using SuperCheck™ __________________________________53 5.1 Main Window _________________________________________53 Using Tree View _________________________________________________54 Using Object View_______________________________________________56 Using Information View ___________________________________________56 Using Status Bar ________________________________________________57 iii SuperTrak100™ User's Manual 5.2 SuperCheck Pull-Down Menu/Toolbar____________________57 Using Pull-Down Menu Items ______________________________________57 Using View Pull-Down Menu _______________________________________58 Using Connection Pull-Down Menu__________________________________58 Using Preference Pull-Down Menu __________________________________59 Using Help Pull-Down Menu _______________________________________59 Using Help Topics _______________________________________________60 Using SuperCheck Toolbar ________________________________________62 5.3 Console Functions ____________________________________64 Creating A New Message Server ___________________________________64 Viewing Console Object icons _____________________________________64 5.4 Message Server Functions _____________________________66 Deleting A Message Server________________________________________66 Disconnecting A Message Server___________________________________67 Connecting The Message Server ___________________________________67 Switching to Another Server _______________________________________68 Viewing Message Server Object icons _______________________________69 Viewing Message Server Information ________________________________69 5.5 Message Agent Functions ______________________________71 Accessing Message Agent ________________________________________71 Creating A New User _____________________________________________71 Setting Up E-mail Alert Notification _________________________________73 Adding a User to an Email Receiver List _____________________________73 Removing a User From an Email Receiver List ________________________74 Adding/Removing Events to/from Email Alert Notification ________________74 Message Agent Information View ___________________________________76 5.6 User Management Functions____________________________80 Creating A New User _____________________________________________80 Deleting an Existing User _________________________________________80 Changing Passwords _____________________________________________81 Assigning User Rights____________________________________________81 Viewing User/Admin Object icons __________________________________81 User Information View ____________________________________________82 5.7 I2O RAID Functions ____________________________________84 Viewing I2O RAID Object icons _____________________________________84 Information View_________________________________________________84 5.8 IOPx Functions _______________________________________85 Creating a New Array _____________________________________________85 Reading/Clearing Events from SuperTrak Memory Buffer ________________86 Using The Event Viewer___________________________________________87 Changing Flush Memory Timing ____________________________________87 Changing Dirty Threshold Flush Start Setting _________________________88 Changing Dirty Threshold Flush Stop Setting _________________________88 iv SuperTrak100™ User's Manual Viewing IOPx Object icons ________________________________________88 IOPx