MACDONALD YOUTH SERVICES 2015-2016 COMMUNITY REPORT Macdonald Youth Services (MYS) is a United Way member organization that receives private donations and public CONTENTS funding. MYS employs over 700 casual, full- and part-time staff and is governed by a volunteer board of directors. This Message from the President community report covers agency activities and financials from 4 April 1, 2015 to March 31, 2016. Message from the CEO 6 ON THE COVER Agency Overview 7 The cover features the winner of our 2016 art and photography contest. This artist, who is ten years old, created a hand drawn Placement Services 9 zentangle, which is an image created by drawing structured patterns. Second and third place winners are also featured Community Services 12 in the report. Our sincerest congratulations to these talented young artists and photographers. We are proud to feature Clinical Services 18 their work. (To ensure privacy, we cannot print names.) Indigenous Cultural Services 25

MYS by the Numbers 26

A Year to Remember 28

Sponsorship and Donors 34

Grants 35

Financial Report 36

Board of Directors 38

2 | Macdonald Youth Services MISSION STATEMENT

MYS fosters hope and opportunities to empower children, youth and families throughout to grow and heal through safe, caring, respectful and collaborative relationships.

ACRONYMS AND INITIALISMS

APH Alternative Parent Home Service ARCH Adolescent Resources in Community Homes BTT Brief Therapy Team CSU Crisis Stabilization Units ICS Indigenous Cultural Services ILS Independent Living with Supports MCT Mobile Crisis Teams MYS Macdonald Youth Services OCN Opaskwayak Cree Nation PAY Positive Alternatives for Youth SIP Specialized Individual Placement Service TMC Therapeutic Model of Care YCSS Youth Crisis Stabilization System YRC Youth Resource Centre/Shelter

art and photography contest submission 2015–2016 Community Report | 3 MESSAGE FROM THE PRESIDENT

Senator Murray Sinclair, author of the to improve collaboration and efficiency—better focusing our financial Truth and Reconciliation Report, said in a resources and time on our clients. recent speech that a successful person can In 2017, we plan to be fully operational in the new facility. Making confidently answer three questions: Where did this happen will require strong support from the community who, I come from? Who am I? Where am I going? we believe, understand and deeply value what we do. Macdonald Youth Services helps the young Our new facility is important but the heart and soul of MYS is people: people we serve to answer those life-defining the youth and families we serve and our employees. We work hard to questions. Our amazing staff provide crisis counselling, a homeless attract and retain the very best employees. We will continue to make shelter, group homes, family support and educational programs the case to governments that people serving traumatized youth in this to nourish potential for youth and their families. province deserve better remuneration. We can attract great people. Our We are proud to say that MYS is a leading organization in Manitoba challenge is to retain and develop them when the funding formulas we making a difference in one of our province’s biggest opportunities: operate under do not offer equitable compensation for the work they do. helping young people who experience trauma get their feet on the Finally, I want to recognize our dedicated board members who bring ground and grow into mature, capable adults. their passion and diverse skills to the table. It is a privilege to serve with Over the past year, the MYS board of directors guided the successful them. I also wish to sincerely thank the many caring members of our execution of our strategy developed in 2014–2015 with input from community who help us: individual donors, all levels of government, the MYS employees, community organizations and the youth and families United Way, businesses, schools, hospitals and our sister organizations. we serve. Continued implementation of our Therapeutic Model of Every day this community makes a huge difference nourishing hope Care is core to our mission. Each young person in our care has an and opportunity. individualized plan that provides culturally appropriate support The challenges are great but our opportunity is compelling. We look and activities to help them heal and thrive. to the future with optimism. One of our biggest undertakings this past year has been the beginning of construction of our new therapeutic and administrative centre on Mayfair Avenue. This new space will help us deliver excellent therapeutic services while bringing all of our people together Ian Gillies President, MYS Board of Directors 4 | Macdonald Youth Services NEW THERAPEUTIC AND ADMINISTRATIVE CENTRE

This state-of-the-art, 33,000-square-foot facility will replace three older buildings and centralize staff currently in six locations throughout Winnipeg. One-third of the space will be devoted to therapeutic programs such as art, music and cultural activities, as well as individual and family counselling. The centre is scheduled for completion in 2017.

2015–2016 Community Report | 5 MESSAGE FROM THE CEO

Macdonald Youth Services continued to children’s educational achievement and ability to maintain grow and adjust as we listened to our age-appropriate grade levels. communities’ hopes and needs. Our I am pleased to report that, as of March 2015, approximately 90% Therapeutic Model of Care (TMC) was of school-aged children and youth in MYS care were attending implemented more broadly throughout school, with 84% of these students in age-appropriate grades. MYS. This is helping to develop greater This is a significant achievement that requires collaboration among psychological safety for everyone as we social workers, youth care practitioners, foster parents, and schools, offer opportunities for healing and growth. MYS’ emphasis on not to mention the cooperation of the children and youth in our care. safety—psychological and physical—has resulted in a culture shift. Management established the position of a safety champion. Taken As noted in the president’s message, MYS spent much of the past together—TMC, a culture shift and a designated champion—MYS year evaluating the feasibility of a new facility. When architectural, is moving toward a safer, healthier and happier workplace! financial and city entitlement plans came together, implementation occurred very quickly. With little notice, employees and clients had to Homelessness remained in the spotlight in Manitoba over the past move to new locations so the project could begin. I appreciated the year. MYS participated in Winnipeg’s first street count of homeless cooperation and team spirit that was demonstrated by everyone! individuals. The need to prevent youth from becoming homeless was the first recommendation and we could not agree more. I would like to thank all MYS employees, foster parents and volunteers. It is your passion, dedication and skill that makes MYS The number of youth served in MYS Transition Services, to provide such a tremendous resource to communities throughout Manitoba. youth with job and life skills as well as a supportive and healthy network of family and friends, continued to grow in Winnipeg and Thompson. MYS is currently evaluating the potential to offer a transition program in The Pas. Dr. Erma Chapman A report on the educational outcomes of youth who had been in care Chief Executive Officer affirmed what those of us who work in the system already knew: the indicator of “time spent in CFS care” showed devastating effects on

6 | Macdonald Youth Services AGENCY OVERVIEW

Macdonald Youth Services provides placement programming and community services.

PLACEMENT SERVICES • Adolescent Resources in Community Homes (including Work Force Venture) • Alternative Parent Home Service • Kisewatisiwin Service • Specialized Individual Placement Service

TOTAL NUMBER OF CLIENTS SERVED 455 TOTAL NUMBER OF DAYS IN CARE 101,258 COMMUNITY SERVICES • Youth Crisis Stabilization System • Coach Program (I and II) • Youth Resource Centre/Shelter • Transition Services - Positive Alternatives for Youth - Life Train Program (including Asset Building Program) - Independent Living with Supports

TOTAL NUMBER OF CLIENTS SERVED 9,024 AGENCY OVERVIEW TOTAL NUMBER OF CLIENTS SERVED 9,479* STAFF CASUAL 455 PERMANENT STAFF (part and full time) 309 TOTAL 764 third place - art and photography contest *Total clients served in the 2014–2015 report were underreported at 8,242 instead of 9,870. This discrepancy was the result of a database error. 2015–2016 Community Report | 7 art and photography contest submission 8 | Macdonald Youth Services PLACEMENT SERVICES

Placement Services has embraced the MYS Therapeutic Model of Care. Our goal is to meet the individual needs of each child, youth and adult by creating a safe environment that provides support and understanding so each individual can grow, heal and reach their full potential. MYS supported children, youth, adults and families through the Alternative Parent Home Service, Kisewatisiwin, Adolescent Resources in Community Homes and the Specialized Individual Placement Service.

KISEWATISIWIN SERVICE (Thompson and The Pas / Opaskwayak Cree Nation)

Kisewatisiwin provides individualized therapeutic services to children, youth, adults and families in the communities of Thompson, The Pas and Opaskwayak Cree Nation (OCN). Kisewatisiwin is committed to providing services that encourage clients to remain connected to their northern heritage while providing and promoting opportunities for healing, continued growth and development.

HIGHLIGHTS

• We have worked hard to build a strong management team in The Pas. As a result, we can now expand the Learning and Independence Fosters Empowerment (LIFE) program to this community. LIFE addresses the needs of older adolescents who are transitioning into adulthood. • Our efforts to increase and improve opportunities for youth transitioning to adulthood in The Pas/OCN are now paying off. Our first client from an MYS foster care placement will soon move into their own apartment. • A young client in a Thompson-based foster home is now thriving. After a series of placement breakdowns, difficulties in school and behavioural challenges, this individual had been recommended and approved for level 5 funding, a level reserved for the highest risk youth in the province. In his new foster home, he is now in an age-appropriate grade level and has proven to be a natural athlete.

2015–2016 Community Report | 9 SPECIALIZED INDIVIDUAL PLACEMENT SERVICES

Specialized Individual Placement (SIP) Services work with males and WHAT MY STUDENTS TEACH ME females, 10–18 years of age. Most youth referred to SIP have been identified as those with the highest needs in the province. Youth in “My students teach me compassion for SIP may be dealing with multiple issues such as trauma, multiple all beings. My students teach me that placements and attachment issues, neurodevelopmental issues such as Fetal Alcohol Spectrum Disorders and mental health issues. fear makes us shrink and love makes us SIP promotes family involvement in agency, culturally relevant and grow. My students teach me that positive community events. feedback and a pat on the back makes HIGHLIGHTS people want to try harder. My students • Four youth successfully transitioned into adult services, giving them the ability to have lifelong supports. teach me that everyone wants to be a • SIP has community officers from their respective districts good person. My students teach me to be dedicated to achieving positive relationships with our youth. Our community officers spent the day with six boys at the farm honest in each moment. My students teach of a retired police officer. me that everything in life changes. My • Our office staff and SIP educators moved offices. Throughout this students teach me to be real. My students process, we maintain accessibility to our former and current youth so they can continue to form relationships and seek resources. teach me that life is fragile and we should • SIP held their annual memorial barbecue in August at Kildonan Park all be thankful.” to remember a youth that lived at SIP who was murdered in 2005. A bursary is presented to a youth in the program who displays a — NIKI TROSKY, SIP EDUCATOR commitment to their education, day programming or the work force. We were joined by many community partners such as the Child Protection Branch, StreetReach and the Winnipeg Police Service.

10 | Macdonald Youth Services ADOLESCENT RESOURCES ALTERNATIVE PARENT IN COMMUNITY HOMES HOME SERVICE

Adolescent Resources in Community Homes (ARCH) provides Alternative Parent Home Service (APH) provides a foster care services to youth (ages 10–17) who have exhibited periods of environment that respects diversity, nurtures and builds relationships, aggression, have emotional and behavioural needs and/or are develops specialized plans and creates a positive, empowering experiencing multiple treatment issues that have precluded them atmosphere for the child’s personal, spiritual and emotional growth. from being successful in their home communities or other treatment settings. The six community-based programs have treatment and APH offered numerous workshops and specialized training (e.g., assessment teams that include youth care practitioners, a program childhood development, moral development and suicide awareness) manager and a therapist. to our foster parents this year. Our newest training opportunity is The National Child Traumatic Stress Network training. This HIGHLIGHTS eight-session workshop is designed to provide foster parents with the knowledge and skills needed to effectively care for children • A youth in the Chancellor Program was employed through a work and teens who have experienced trauma. Twenty MYS foster experience program and received on-the-job training, CPR/first parents took part in this workshop. aid certification and life skills training. He spent part of the summer working at a day camp. He also attended a weeklong culinary HIGHLIGHTS school and received his food handler’s certificate. • At our annual barbecue in June, foster parents, MYS staff and • Ten members of the Winnipeg Police Service joined our youth for Winnipeg Child and Family Services joined us as we celebrated a game of ice hockey. Lots of fun and a little friendly competition. the fifth anniversary of Purple Martin (our program that works • One of our youth transitioned from the program into independent specifically in partnership with Winnipeg Child and Family living. We worked with this individual for four years, helping him Services). We were honoured to have a group of our foster to accept his past and move toward a healthy, risk-free lifestyle. children, who take part in the powwow club, dance for us. • In St. Pierre, our staff are averaging just under eight years of • In October, we held our foster parents appreciation luncheon. tenure, which includes three staff who have been at St. Pierre • Our third annual pancake breakfast was held in December. Thanks for one year. We are delighted to have this team of seasoned to a generous donation from Stuart Olson, we bought special gifts professionals working with us. for Santa to give to the foster children in attendance.

2015–2016 Community Report | 11 COMMUNITY SERVICES INDEPENDENT LIVING WITH SUPPORTS

Community Services is a critical resource that Independent Living with Supports (ILS) assists youth who are transitioning out supports children, youth, adults and families. MYS of care and into independent living. looks for ways to enhance relationships and improve services that meet the ever-changing needs of HIGHLIGHTS the community. In 2015–2016, MYS supported our • In December, ILS moved to a new office/workshop space at 555 Broadway. clients through Life Train, Positive Alternatives for • The program expanded from 15 to 18 participants with room for up to 25. Youth, Independent Living with Supports, the Youth • Four new positions were created: a housing support manager, clinical case Resource Centre/Shelter, Youth Crisis Stabilization manager, occupational therapist and full-time youth care practitioner. System and the Coach Program. • There was increased participation in bi-weekly life skills groups and activities. TRANSITION SERVICES • ILS partnered with Indigenous Cultural Services, offering youth the opportunity to MYS recognizes the need to improve services for take part in land-based and cultural activities including a camping trip to Falcon Lake youth transitioning to adulthood. This led to the and a weekend at White Wolf Lodge. evolution of Transition Services programs, which • Five youth participated in the newly created T.U.F.F. (Trade Up For Future) Program, include Independent Living with Supports, Positive a partnership with the Manitoba Heavy Construction Counsel that provides job Alternatives for Youth and Life Train. readiness training. • ILS created opportunities to volunteer at Project Echo and developed a friendship with the school and community of Clearwater Hutterite Colony. • One youth graduated from high school and two youth were enrolled in post-secondary education. • ILS offered youth the opportunity to participate in the 25 not 21 movement, which advocates for changing the age of majority for children in care from 21 to 25.

12 | Macdonald Youth Services POSITIVE ALTERNATIVES FOR YOUTH

"I just like how you guys Positive Alternatives for Youth (PAY) is a community-based preventative program that provides opportunities for youth are always caring and do ages 12–20. It helps youth overcome barriers and develop life what is best for our lives. skills while participating in volunteer projects that give back to the community. In 2015–2016, more participants were It makes me feel more referred to PAY from supports such as guardians, group confident in myself." homes and other professionals.

– QUOTE FROM YOUTH HIGHLIGHTS

• PAY expanded programming to include cooking classes, life and employment workshops and hands-on work experience. All of these activities were funded by grants and donations.

• The program continued partnerships with Winnipeg Harvest, "I just love these kids! It's the Winnipeg Humane Society, Riverview Health Centre, so amazing seeing them Winnipeg Animal Services and Fort Whyte Farms. • Six additional workshops were provided for adult volunteer grow into young adults mentors/helpers through the Interagency Volunteer and knowing that I made Training Network. a difference."

– QUOTE FROM STAFF

2015 Annual Report | 13 YOUTH CRISIS LIFE TRAIN STABILIZATION SYSTEM

Life Train is a pre-employment program that provides The Youth Crisis Stabilization System (YCSS) is a partnership program that support to adult participants 18–29 years of age. provides community-based crisis intervention services for youth under 18 and Through the program, participants develop life skills, their families. This includes 24-hour crisis intake lines, mobile crisis teams pre-employment, job search and self-advocacy skills. and a brief therapy team, which consists of five therapists. Participants also receive assistance with career planning and exploring training and upgrading opportunities. Through partnerships with our sister agencies (Marymound, Project Neecheewam In 2015–2016, there was a significant increase in the and Ma Mawi Wi Chi Itata Centre), we also work with other crisis stabilization units number of participants referred to Life Train. (Girl’s, Boy’s and Strong Hearted Buffalo Women), Youth Educational Services and Home-Based Crisis Intervention Services. HIGHLIGHTS HIGHLIGHTS • Life Train expanded programming to include life and employment workshops and training, all funded • YCSS staff continue to honour their commitment to the care and safety of the by grants. youth and families we serve while dealing with stressful situations and a high volume of calls. • The First Jobs Strategy project was added. This project offers youth ages 18–24 their first hands-on • YCSS participated in numerous community presentations, including job experience with businesses throughout Winnipeg. - (as requested by the Red Cross) Lake St. Martin School principal and Funding was provided by the Province of Manitoba. teachers who have been displaced from their community for over a year • A new partnership was formed with MC College, - Glenlawn Collegiate which offers participants a free haircut, manicure - Daniel McIntyre Collegiate or pedicure once a month. - Block by Block Community Safety and Wellbeing Initiative and Thunderwing Project: Keeping Our Kids Safe Community Forum - Red River Child and Youth Care career presentation of resumés, portfolios and interview practice - Grand Beach Sand Castle Competition - COACH I and II staff and students

14 | Macdonald Youth Services art and photography contest submission 2015–2016 Community Report | 15 16 | Macdonald Youth Services YOUTH RESOURCE COACH PROGRAM CENTRE/SHELTER

Coach is a comprehensive off-campus school program that partners with the Winnipeg The Youth Resource Centre/Shelter (YRC) School Division. The program addresses the needs of students who are not successful offers 24-hour short-term emergency shelter in the existing educational system. and basic needs walk-in services to youth.

HIGHLIGHTS HIGHLIGHTS

COACH 1 • The Home Depot Canada Foundation generously donated money from their • Students reached and surpassed academic goals. Winnipeg stores and volunteered their • One student participated in Boys with Braids, an organization that fosters a sense time to help prepare the grounds of of pride in boys who choose to grow their hair long. the YRC for landscaping. This included • All families attended a Christmas dinner. building a bench sitting area and • Staff initiated hampers for Coach families in need. a gazebo for youth to enjoy. • Five students integrated into regular school programming. • The Home Depot also donated funds • Older students mentored younger students in community activities. to the YRC. A variety of items for youth • Coach-wide participation in individual and group community events such as a Santa were purchased including a PlayStation 4, breakfast and parade, sleigh ride, skating, swimming and an arts and crafts night. pamphlet holders, art work, pictures and new bedding. COACH 2 • Other generous donations included Wi-Fi, • Students contributed 100 hours of helping in the community. household items and new winter coats. • Every student has had a successful school year and reached their goals. • RBC staff planted almost 100 shrubs in • Grade nine students earned credits. front of the YRC. Youth are now welcomed by a beautifully landscaped yard. • Students attended events such as the Winnipeg Symphony Orchestra, the ballet, sports camps and a winter retreat. • All staff were trained in Mental Health First Aid. • All families attended a Christmas dinner.

2015–2016 Community Report | 17 CLINICAL SERVICES

At MYS, clinical services are defined as clinical practices and Thanks to the work of the clinical supervision project team, MYS approaches that are used to assess and therapeutically meet the now has a clearly defined clinical supervision model. The model diverse, individual needs of our clients and, ultimately, to enhance provides clarity regarding roles and responsibilities and includes resilience and promote healing and growth. a recommended supervision process designed to enhance each therapist’s personal and professional growth thereby increasing Consistent with MYS’ Therapeutic Model of Care (TMC), these services competence and promoting a higher level of service. have a strong theoretical foundation that operate in conjunction with our values and philosophies. They are trauma-informed, incorporate In anticipation of our move to a new building where, for the first attachment theory and use a resiliency-based framework while also time, the MYS clinical team will be under one roof, our clinical being aligned with the Circle of Courage® values and MYS’ mission leadership team came together for a two-day retreat and began and guiding principles. Delivered by a clinical team of therapists, to envision the future of Clinical Services at MYS. The outcome clinical case managers and clinicians, these clinical services are integral was the identification of six strategic goals, which will become the to the success of programs offered in each of MYS’ client services. foundation of a three-year strategic plan currently in development. The goals are as follows: In the past year, our clinical leadership team expanded to include two additional clinical supervisors and a northern clinical • increase staff and agency TMC competency representative. With this expansion, each MYS client service area • enhance therapeutic knowledge and skills of MYS employees has a clinical supervisor in a co-leadership role with the service • provide direct in-house holistic therapeutic support for clients area coordinators. All of our therapists now have regular clinical • increase positive outcomes and resilience for staff and clients supervision and other direct service employees have more access • increase accountability for services delivered to in-house clinical consultation. • enhance collaborative relationships internally and externally

18 | Macdonald Youth Services CIRCLE OF COURAGE®

The Circle of Courage® is a model of positive youth development first described in the book Reclaiming Youth At Risk: Our Hope for the Future, co-authored by Larry K. Brendtro, Martin Brokenleg and Steve Van Bockern. The model integrates Native American philosophies of childrearing, the heritage of early pioneers in education and youth work and contemporary resilience research. The Circle of Courage® is based on four universal growth needs for all children: belonging, mastery, independence and generosity.

TRAUMA-INFORMED PRACTICE

MYS recognizes and promotes awareness among staff and clients of the effects of trauma on the development and behaviour of those who have experienced it, as well as the practices or interventions that may facilitate healing. Staff training, consultation and supervision are key to ensuring trauma awareness guides all that we do.

RESILIENCE-INFORMED PRACTICE

MYS understands that resilience is an innate capacity within everyone. At MYS, the TMC framework strives to promote resilience among our staff teams and with our clients by providing supports and opportunities that promote growth and healing. MYS uses the Circle of Courage® as a framework for promoting resiliency.

2015–2016 Community Report | 19 MYS THERAPEUTIC MODEL OF CARE

The Therapeutic Model of Care (TMC) provides MYS with the • promoting agency trauma and resilience awareness foundation for an environment that fosters a sense of safety, and understanding connection and understanding for the people we serve, their • providing TMC-informed screening and assessments families and the MYS community as a whole. • implementing culturally responsive practices • supervising through a trauma- and resilience-informed lens MYS has continued its journey of becoming a trauma and resilience-informed organization through further development • developing an agency crisis management plan of its own TMC. This TMC provides a foundation and context, which • aligning agency policies and procedures with TMC practice and values allows MYS to work together as an agency to achieve its mission • training and developing staff competencies in evidence-based through a holistic and integrated approach to growth and healing. resilience and trauma-informed best practices TMC not only informs an understanding of why specific practices, • equipping staff, foster parents and volunteers with tools to approaches and interventions promote wellness and resilience in recognize, prevent and treat secondary traumatic stress our agency, staff, clients and community, it also serves as the very heart of how MYS strives to promote this growth and healing. In December, these objectives paved the way for the development of the new TMC oversight committee. By developing this oversight In December 2015, the TMC project committee concluded its two-year committee, MYS has provided a platform for the agency to foster research project and agency self-assessment. The committee presented the development of and accountability to these ongoing TMC the agency with 11 overarching recommendations and a detailed action recommendations. Furthermore, the committee assists MYS in plan. Specific recommendations include, but are not limited to upholding the values of the agency’s Therapeutic Model of Care.

20 | Macdonald Youth Services YOUT ALD H S ON ER D ompetence V C l C Tr I ra au C A ltu | m E u a M C A S w enerosit a y | G y r Fostering hope and c e n n e i e opportunities to empower l s i s s MYS Staff

e e c B | children, youth and families R n e S Foster Parents e l a | o

d f

n

e

C Volunteers

n throughout Manitoba to

t

g e

o

y

i

p

n

n

Community |

e

n g grow and heal through

d

e

n Family c

t I s i Client s safe, caring, respectful and o e n n i F h collaborative relationships. t g o | E r s m Mastery o n p w i te o st d w ru r er T n in me ta g nt tion s S Collabora | er afe | nd ty, U Connection &

2015–2016 Community Report | 21 A SHIFT FROM THEORY TO PRACTICE: CREATING DIALOGUE AND UNDERSTANDING

For an agency to embark on this journey, it is imperative that its members engage in meaningful dialogue and demonstrate a comprehensive understanding and ongoing commitment to becoming trauma and resilience informed. In March 2016, the TMC oversight committee began meeting with all agency teams and foster parent forums. Each team discussed TMC’s purpose, framework and implementation plan. Ongoing feedback from each of these discussions has been overwhelmingly positive and exemplifies employees’ commitment and shared values.

MYS is firmly committed to continuing this collaborative journey of learning and discovery as the agency strives to provide an environment that fosters a deeper sense of safety, connection and understanding for clients, families and the MYS community as a whole.

22 | Macdonald Youth Services second place - art and photography contest 2015–2016 Community Report | 23 Land-based therapy. Participants learned the ancestral teachings of this ancient healing lodge known as the sweat lodge ceremony. 24 | Macdonald Youth Services INDIGENOUS CULTURAL SERVICES

Indigenous Cultural Services (ICS) acknowledges the importance ANNUAL AVERAGE PER SERVICE AREA of providing culturally appropriate services to the children, youth, LIFE adults and families we serve. As a non-Indigenous organization, MYS SERVICE AREA KISE APH SIP ARCH COACH PAY TRAIN acknowledges that cultural restorative practice is the foundation for # OF CLIENTS 130 166 51 60 117 33 598 breaking cultural stress for our clients. We acknowledge that this is an essential part of their healing journey. # OF INDIGENOUS CLIENTS 117 96 20 44 86 23 360 AVERAGE 89% 61% 43% 74% 74% 70% 61% ICS builds community and this is our greatest success. Our current cultural programming includes powwow circle, tipi circle and, HIGHLIGHTS new to our northern region, our Learning Lodge in The Pas/OCN. Indigenous children and youth are provided the opportunity to • MYS powwow circle continues cultural programming at Circle of Life connect with their Indigenous roots. We share cultural teachings Thunderbird House. to help youth heal and have provided training to more than four • In June, as part of National Aboriginal Day celebrations, MYS hundred individuals to help them better understand the impacts co-hosted an Aboriginal Day Powwow at The Forks. of colonization and to explore ways to grow as a community. • The MYS powwow circle hosted a fall feast in October to honour and It is through these experiences that relationships are formed, feast with our loved ones at the Circle of Life Thunderbird House. communities are built and healing takes place. • In March, the MYS powwow circle hosted the MYS 7th Annual Winter Gathering at Fort Gibraltar. Over 100 participants attended. In the spirit of community, the best cultural care comes directly from the First Nation, Métis and Inuit people and communities (urban and • ICS presented four modules of Indigenous Awareness Training rural) themselves. ICS has developed many relationships over the to 426 community members. years. It is through these collaborative relationships with Indigenous • ICS offered land-based therapy excursions, which included medicine elders, knowledge keepers, resource people, helpers, communities picking, skill builders and ceremonies. and organizations that MYS is able to offer youth and their families the best inclusive cultural care possible.

2015–2016 Community Report | 25 MYS BY THE NUMBERS

PLACEMENT SERVICES COMMUNITY SERVICES

ALTERNATIVE PARENT HOME COACH PROGRAM

• 166 children and youth served • 33 families served • 47,871 service days YOUTH RESOURCE CENTRE/SHELTER KISEWATISIWIN SERVICE • 5,299 youth contacts • 130 children, youth and adults served • 1,371 parent contacts • 32,035 service days • 8,967 professional contacts • 1,514 safe overnights provided to youth ADOLESCENT RESOURCES IN COMMUNITY HOMES YOUTH CRISIS STABILIZATION SYSTEM • 60 youth served in community homes • 11,546 service days • 6,315 (intake) requests for service • 48 youth involved in Work Force Venture • 1,422 community visits made by the mobile crisis teams • 139 customers served by Work Force Venture • 323 referrals to the brief therapy team • 510 referrals to the crisis stabilization units SPECIALIZED INDIVIDUAL PLACEMENT • most frequent callers were parents and guardians • 51 youth served • 14 was the average age of youth using YCSS • 9,806 service days • main reasons for calling intake were concerns about self-harm, at-risk behaviour, difficult behaviour, mental health issues and parent/child conflict

26 | Macdonald Youth Services TRANSITION SERVICES

POSITIVE ALTERNATIVES FOR YOUTH

• 598 participants served • 30 volunteers

LIFE TRAIN

• 117 participants served • 320 follow-up contacts made • 15 participants in the Asset Building Program

INDEPENDENT LIVING WITH SUPPORTS

• 23 youth served

2015–2016 Community Report | 27 A YEAR TO REMEMBER

28 | Macdonald Youth Services sand castle competition, MYS Dragon Boat team Grand Beach staff appreciation

Raising the Roof

Lightly School, Clearwater Hutterite Colony made care packages for the YRC Mayor Brian Bowman (far right) visits the YRC Home Depot building gazebo at the YRC

Jennifer Giesbrecht and Jacqueline Wall APH annual barbecue top to bottom - Spring Fling 2015 A YEAR TO REMEMBER

MYS IT SERVICE PROVIDER WINS (CDN) CHANNEL ELITE AWARD WINNIPEG MAYOR VISITS MYS

Clear Concepts, MYS’ IT service provider received the Gold Medal for In December, mayor Brian Bowman’s inaugural visit to MYS included Best Mid-Market Solution Provider in Canada at the CDN Channel Elite the former Mayfair campus and YRC/Shelter. He got a first-hand Awards. They received this prestigious award for the technological look at how vital our agency is to his city and its residents. improvements they have made at MYS, which have resulted in increased productivity, financial gains and improved service delivery. ANNUAL WINTER GATHERING In March, MYS held its annual winter gathering at Fort Gibraltar. FUTURE FORWARD - RE/MAX PARTNERS WITH VIRGIN 103.1 The afternoon was a celebration of community while honouring the AND BOB 99.9 FM traditions of Indigenous people. Entertainment included drumming, RE/MAX partnered with Virgin 103.1 and BOB 99.9 to sponsor the dancing and a performance by dance group Sagkeeng’s Finest. Future Forward contest in support of Macdonald Youth Services. On a monthly basis, the radio stations profiled an inspiring youth MYS RAISES THE ROOF in Manitoba doing great things for their school, neighbourhood or One-third of Canada’s homeless population is between 16 and 24. city and rewarded them with a $500 bursary to assist them with Once again, MYS participated in the Toques in Your Community continuing or expanding their services. Campaign with Raising the Roof to raise awareness and funds to reduce homelessness. MORNING BREAKFAST EVENT

In October at the RBC Convention Centre, MYS held a morning 2015 CEO SLEEPOUT breakfast event with special guest, Kevin Chief, then minister In September, MYS CEO, Dr. Erma Chapman, participated in the of jobs and the economy. CEO Sleepout. This event raises funds to create employment opportunities for the homeless and to bring awareness to this important cause.

2015–2016 Community Report | 31 A YEAR TO REMEMBER

SAND CASTLE BUILDING CONTEST MYS PARTICIPATES IN THE RIVER CITY DRAGON BOAT FESTIVAL

In August, MYS partnered with event organizer, Patrick Petrucka In the pouring rain, the MYS Dragon Boat Team raced three times to raise awareness about mental health issues. Proceeds from in the River City Dragon Boat Festival, an event to raise funds for the sand castle competition were donated to MYS and used cancer research. The MYS team inspired us with their heart and for employee training. determination. They were given the opportunity to quit paddling but chose to persevere through storm-like conditions. MANITOBA CONSTRUCTION INDUSTRY SUPPORTS MYS ST. NORBERT COLLEGIATE STUDENTS MAKE A DIFFERENCE IN In July, the Manitoba Heavy Construction Association and the Manitoba THEIR COMMUNITY Construction Sector Council came together to participate in the Group of Five Program in which construction companies and organizations Grade 12 students from St. Norbert Collegiate held two fashion shows, are encouraged to donate five pieces of personal protective equipment a silent auction and a bid auction with proceeds going to MYS. to Macdonald Youth Services Life Train Program. PCL Construction, Bird Construction and Stuart Olson also participated. YOUTH IN PHILANTHROPY GIVE GENEROUSLY TO MYS The Winnipeg Foundation, Youth in Philanthropy Program provides THE HOME DEPOT CANADA FOUNDATION ORANGE DOOR PROJECT participating students with the opportunity to give back to local From May 28 to July 2 and December 1 to 16, The Home Depot charities. In 2015, students at John Taylor Collegiate, Tec Voc High invited customers to donate $2 at the checkout in exchange for a School and Westwood Collegiate selected MYS as their charity of paper orange door. The 2015 campaign, held in five Winnipeg-area choice and generously donated over $3,000. These funds were stores, raised $49,942 for MYS. allocated to the PAY and Life Train programs.

32 | Macdonald Youth Services SPRING FLING AND 85TH BIRTHDAY CELEBRATION - AN EVENING MYS STAFF RECEIVES PRESTIGIOUS AWARD TO REMEMBER In May, Patti Gibeault Skirzyk, clinical case manager, APH, was In April at the Pavilion Event Centre in Assiniboine Park, MYS recognized by the Child Welfare League of Canada as Foster Parent held its annual Spring Fling event and celebrated the agency’s of the Year. 85th birthday. During the event, we recognized past Sir Memorial Award recipients for their ongoing RED RIVER COLLEGE FEATURES MYS YOUTH CARE PRACTITIONER commitment and dedication to improving the lives of others. In September, Anna Catojo, graduate from the Child and Youth Care The event raised over $30,000 for the MYS Education Trust Fund. Program at Red River College and MYS employee for 14 years was featured on a bus bench (Osborne and Stradbrook) as part of the AGENCY APPRECIATION HONOURS VOLUNTEERS, FOSTER RRC Grads Get Hired campaign. PARENTS AND STAFF

We have amazing people at MYS who go above and beyond to ALTERNATIVE PARENT HOME RAISES $4,000 FOR ensure the children, youth, adults and families we serve are taken SPECIAL OLYMPICS care of. In June, MYS held its annual appreciation event as a way to In January, Melissa Dvorak, Bobbie Hornan, Patti Skirzyk and Andy say thank you to all our volunteers, foster parents and staff. We also Michlosky braved the winter elements and signed up for the Polar had the opportunity to acknowledge individuals who had reached 5, Plunge, a fundraiser for the Special Olympics. 10, 15, 20 and 25 years of service milestones.

2015–2016 Community Report | 33 DONORS AND SPONSORS Kim Dyck Manitoba Children’s Museum Daniel Schachter, Bar Mitzvah Fund Ambassador Mechanical Winnipeg Mary Eckhardt Manitoba Heavy Construction Association Kurt Schau Kendall Barnes Exco Ventures Marrbeck Construction Alex Schoen Mitchell Barnes Enisty Fahmy MC College The Joy Sigurdson Estate Earl and Cheryl Barrish Mr. John Gow in memory of Ron Fenwick MCC Furniture Store Rob Smilski Christina Barwinsky Kathy and Ian Hamlin in memory Lana McGimpsey Joan-Dianne Smith Bird Construction of Ron Fenwick Marilou McPhedran Gwen and Gary Steiman B’nai Brith Canada Golf Tournament Denise and Jesse Finlay Grounds Department of McPhillips Station Steinbach Credit Union Margaret Braid Andrew Gagnon Casino in memory of Robert Mitchell Bambi Strauss Laurie Bulloch in memory of Suzanne Sharon and Laurie Gorenstein Moffat Family Fund Stuart Olson Inc. Burrows Granny’s Poultry Sydney and Pearl Morantz Fund, Jewish M. Sutherland Oakbank-Springfield Kinsmen Seniors’ Mark Kelly and Winston Griffith Foundation of Manitoba Barry and Elane Talbot Complex in memory of Suzanne Burrows Huda Haddad-Cade Lana Oughton Peggy and Ken Talbot Cabela’s Elba Haid Rob Schumann and Laurie Oughton Bryan Thiessen Philipa Caplan Lara Secord-Haid PCL Construction Canada Limited Thompson Community Foundation James and Gayle Carson Home Depot Day of Caring Staff Yvonne Boily in memory of Roger Phaneuf Virginia and Chris Toni Church of St. Stephen and St. Bede Home Depot National Foundation Rainbow Stage Candace Trussler Cirque du Soleil Home Depot Orange Door Project RBC Day of Service Volunteer Team United Way Dream Seats Roxanne Dueck and Juanita Clayton (spring 2015 and December 2015) RBC Dominion Securities and Global Asset Bruce Waite Management Collège St. Norbert Collegiate Home Depot Winnipeg Stores Wawanesa Mutual Insurance Company (five locations across Winnipeg) RBC Private Banking Staff Event Confidence Management Limited WestJet Chris and Kristy Jamieson RBC Therapeutic Recreation and Wellness Confusion Corner Bar and Grill Winnipeg Art Gallery Derek Johannson Program Dr. Rick Corrin and Hennie Corrin The Winnipeg Foundation John Henderson Junior High School RE/MAX Day of Caring Pam Danylchuk Winnipeg Goldeyes Eric Johnson - Johnson Waste Management Chris Renaud Theodora Derksen Winnipeg Taxation Services - All Charities Cathy and Roger Ross Elian Joseph in memory of Phyllis Dixon Leslie Joshi Committee Royal Winnipeg Ballet Dr. Herb Lawler in memory of Phyllis Dixon John Letwin Woods Home Foundations, Calgary, Alberta Devon and Catherine Bednarek in memory William Thomas in memory of Phyllis Dixon Lightly School - Clearwater Hutterite Colony Derrek Yarnell of Abe Sawatzky Rochelle Zimberg in memory of Phyllis Dixon Maria and Gerry Lomonico - Sorrento’s Pizza Youth in Philanthropy: Westwood Collegiate (Ellice Ave.) Elma Dueck in memory of Abe Sawatzky Kimberly Dopheide Youth in Philanthropy: Tech Voc Collegiate Burton Lysecki Ron and Carol Falk in memory of Downtown Winnipeg Biz Change Youth in Philanthropy: John Taylor Collegiate Abe Sawatzky for the Better MB4Youth

34 | Macdonald Youth Services SPRING FLING 2015 - SPONSORS Kerri Irvin-Ross, then MLA Fort Richmond, Shandy Walls GRANTS Assiniboine Credit Union minister of child and family services Arlene Wilson Downtown Winnipeg Biz Coughlin and Associates Ken’s Carpets and Urban Home Style Centre Brad Wolfe Home Depot Foundation Clear Concepts - IT Support Solutions Joel Kirton Melanie Wright, then MLA Burrows, Home Depot Orange Door Spring/Summer Esdale Printing Knowles Centre minister of child and youth opportunities Homeless Initiative The Exchange Group Legacy Bowes Group GRAND BEACH 2015 Home Depot Orange Door December Mawer Investment Management Tony Magian SAND CASTLE CONTEST Campaign Payworks Manitoba Public Insurance Boss Burger Manitoba Education and Training (MB4Youth) Art Enrichment Program Sigurdson Financial Group Bonnie Mitchelson, then MLA Christopher, Victoria Beach Manitoba Children and Youth Opportunities Sirius Benefit Plans Inc. PR House Cottage Depot: www.rustic-cottages.com After School Art Enrichment Program Stuart Olson Inc. Ranger Insurance Dylan Imports, Patrick and Julie, Grand Beach Grant Funding WestJet Red River College Endless Summer, Regina, Saskatchewan Manitoba Children and Youth Opportunities ReSolve Group Inc. Winnipeg Building and Decorating Darrell Flett First Jobs Fund Ian Scott WOW! Hospitality Concepts Grand Marais Village Store, Grand Marais Province of Manitoba First Jobs Strategy Talbot Marketing SPRING FLING 2015 - FRIENDS Grant and Paulette Rathwell The Winnipeg Foundation Camp Tetrum Capital Management Philipa Caplan Grays Station on the Beach, Grand Marais and Summer Programming Tom Liontas Ed Becenko Henna Lady The Winnipeg Foundation Community Karen McKim Erma Chapman Jim Chappell Trucking, Victoria Beach Connection Dale Oughton Pam Danylchuk Julian Gorchynski, Grand Marais Laurie Oughton Ulysses Desrochers Just B, Grand Beach Mary Anne Rudy Carla Dewar Yron Manz, Traverse Bay Wayne Sawatzky Ross Eadie, City of Winnipeg, Olivia’s Beach Boutique Mynarski Ward Kelly Schettler One Insurance, Selkirk Exchange Income Corporation Emily Shane Peeps on Grand, Beaconia Harry Finnigen Pam and George Sigurdson Serge Pepin Ian Gillies Doug Stephen Lizette Ptashnick Alyn Glazerman Shane Storie Rudy's Regina Beach Cathy Goodman Cathy Tallman Schneider’s Septic, Grand Marais Arvel Gray Greta Torlen Sum Stuff, Grand Marais Stephen Gregg Louis Trepel TBar -Xpress Elba Haid Jim Venn Colin Trygvason Mike Walker Wonderland Gardens, Beaconia Jacquie Wall 2015–2016 Community Report | 35 MYS FINANCIAL REPORT FOR THE FISCAL YEAR APRIL 1, 2015 TO MARCH 31, 2016

Government of Manitoba* 10,761,798 36.52%

* Government of Manitoba includes Manitoba Family Service and Housing 9,178,656 Healthy Child Manitoba 1,208,600 Manitoba Justice 174,500 Manitoba Urban Green Team 8,927 Manitoba Education Citizen and Youth 191,115

Human Resources and Development Canada 2,814 0.01%

REVENUE United Way of Winnipeg 182,800 0.62% Winnipeg Housing and Homelessness 318,235 1.08%

Private Donations 32,349 0.11%

Miscellaneous Grants 68,110 0.23%

Other 291,117 0.99%

Child and Family Service Agencies 17,809,954 60.44%

Total Operating Fund $29,467,177

Capital Fund 89,930 TOTAL AGENCY $29,557,108

36 | Macdonald Youth Services Living and Care Costs 6,932,358 23.52%

Operating Costs 1,719,725 5.84%

Travel and Transportation Costs 483,673 1.64%

Programing Costs 982,352 3.33% EXPENDITURES

Capital and Facilities Costs 160,224 0.54%

Salaries and Benefits 19,196,097 65.13%

Total Expenditures $29,474,430

Excess of Revenue over Expenditures 82,678

$29,557,108

2015–2016 Community Report | 37 BOARD OF DIRECTORS 2015–2016

BOARD EXECUTIVES BOARD MEMBERS COMMITTEE CHAIRS

PRESIDENT Dave Schellenberg EXECUTIVE Ian Gillies Donna Glover Ian Gillies Tom Liontas FIRST VICE PRESIDENT FINANCE AND FINANCIAL Amanda Haney Carla Dewar AUDIT Jim Krovats Warren Sawatzky SECOND VICE PRESIDENT Thai Lam Warren Sawatzky Jim Krovats INFRASTRUCTURE Jim Krovats TREASURER/SECRETARY Ryan Haney Joyce Laidler Thai Lam BOARD DEVELOPMENT Mandeep Rai AND BY-LAWS MEMBERS OF THE David Thorne Carla Dewar CORPORATION Sarah Corley HONOURARY LIFETIME Shane Storie Jim Venn MEMBER Sonja Tunovic Al Burrows Phyllis Dixon (deceased) Brad Wolfe Gilbert Manitopyes Michael Walker Alec MacIsaac

38 | Macdonald Youth Services art and photography contest submission 2015–2016 Community Report | 39 CONTACT INFORMATION

HEAD OFFICE (TEMPORARY) YOUTH CRISIS 400–491 Portage Avenue STABILIZATION SYSTEM Winnipeg, Manitoba 204. 949. 4777 R3B 2E4 TOLL FREE: 1. 888. 383. 2776 T: 204. 477. 1722 F: 204. 284. 4431 YOUTH RESOURCE CENTRE/SHELTER [email protected] 159 Mayfair Avenue Winnipeg, Manitoba KISEWATISIWIN OFFICE R3L 0A1 102–83 Churchill Drive T: 204. 477. 1804 Thompson, Manitoba TOLL FREE: 1. 888. 477. 1804 R8N 0L6 T: 204. 677. 7870 F: 204. 778. 7778 [email protected]

KISEWATISIWIN OFFICE Box 958 The Pas, Manitoba R9A 1K9 WWW.MYS.CA T: 204. 627. 1460 F: 204. 623. 5762 [email protected]

art and photography contest submission