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Livinglab PJAIT: Towards Better Urban Participation of Seniors LivingLab PJAIT: Towards Better Urban Participation of Seniors Wiesław Kopeć Kinga Skorupska Anna Jaskulska Polish-Japanese Academy of Polish-Japanese Academy of Polish-Japanese Academy of Information Technology Information Technology Information Technology 86 Koszykowa str. 86 Koszykowa str. 86 Koszykowa str. 02-008, Warsaw, Poland 02-008, Warsaw, Poland 02-008, Warsaw, Poland [email protected] [email protected] [email protected] Katarzyna Abramczuk Radoslaw Nielek Adam Wierzbicki Warsaw University Polish-Japanese Academy of Polish-Japanese Academy of Krakowskie Przedmieście 26/28 Information Technology Information Technology 00-927, Warsaw, Poland 86 Koszykowa str. 86 Koszykowa str. [email protected] 02-008, Warsaw, Poland 02-008, Warsaw, Poland [email protected] [email protected] ABSTRACT ACM Reference format: In this paper we provide a brief summary of development LivingLab Wiesław Kopeć, Kinga Skorupska, Anna Jaskulska, Katarzyna Abramczuk, PJAIT as an attempt to establish a comprehensive and sustainable Radoslaw Nielek, and Adam Wierzbicki. 2017. LivingLab PJAIT: Towards Better Urban Participation of Seniors. In Proceedings of WI ’17, Leipzig, ICT-based solution for empowerment of elderly communities to- Germany, August 23-26, 2017, 8 pages. wards better urban participation of seniors. We report on our var- https://doi.org/10.1145/3106426.3109040 ious endeavors for better involvement and participation of older adults in urban life by lowering ICT barriers, encouraging social inclusion, intergenerational interaction, physical activity and engag- 1 INTRODUCTION ing older adults in the process of development of ICT solutions. We As determined by Eurostat, in 2014 older people, aged 65+ consti- report on a model and assumptions of the LivingLab PJAIT as well tuted 18.5 % of the entire EU-28 population, which is a 4% increase as a number of activities created and implemented for LivingLab when compared to the 1994 statistics. This is in line with trends participants: from ICT courses, both traditional and e-learning, observed in most developed countries, with Japan being the outlier through on-line crowdsourcing tasks, to blended activities of dif- as the most aged society by 20501 . The United Nations estimate ferent forms and complexity. We also provide conclusions on the that in 2050 this figure will reach a global average of 20%and lessons learned in the process and some future plans, including with the increasing lifespan and medical advancements the number solutions for better senior urban participation and citizen science. of people over 80 will double.[1] What follows is that the current old-age dependency ratio, which for EU-28 stands at almost 29 %, CCS CONCEPTS meaning that there are about four working adults for every senior, will further increase. • Human-centered computing → Empirical studies in HCI; On one hand this presents a difficulty, as with the current ten- User centered design; Participatory design; Empirical stud- dency to exclude the elderly from some aspects of social partici- ies in interaction design; Wikis; Usability testing; Collaborative pation, their voice is unheard and their needs are unmet, but on interaction; Activity centered design; Empirical studies in collabora- the other hand it is an opportunity to tap into their potential and tive and social computing; resources, not only to tackle their own problems, but also to allow them to help solve the issues common to all groups in the society. arXiv:1707.00030v1 [cs.CY] 30 Jun 2017 KEYWORDS This requires the development of an approach to allow the elderly living lab, older adults, crowdsourcing, participatory design, social to actively participate in the society - which increasingly relies on design, intergenerational interaction, social inclusion ICT skills - and to contribute their time and experience to solving the problems of aging societies, including a shortage of resources and overpopulation. This can be done by crowdsourcing insights Permission to make digital or hard copies of all or part of this work for personal or from this age group that could be studied to develop better services classroom use is granted without fee provided that copies are not made or distributed and by involving them in the creation of the solutions themselves, for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the which is facilitated by the Living Lab framework. author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or For this, seniors need to learn ICT skills and ways to collaborate republish, to post on servers or to redistribute to lists, requires prior specific permission in intergenerational groups. As we have observed, one of the most and/or a fee. Request permissions from [email protected]. WI ’17, August 23-26, 2017, Leipzig, Germany effective ways to achieve this is to offer a mix of online andoffline © 2017 Copyright held by the owner/author(s). Publication rights licensed to Associa- activities and to teach ICT skills in reference to the real world, tion for Computing Machinery. ACM ISBN 978-1-4503-4951-2/17/08...$15.00 1http : //www :un:orд/en/development/desa/population/publications/pdf /aдeinд/WPA2015 https://doi.org/10.1145/3106426.3109040 R eport :pdf WI ’17, August 23-26, 2017, Leipzig, Germany W. Kopec et al. people and locations. Owing to the use of location based services participatory design: the former refers to the process of designing and augmented-reality the interaction with mobile devices in urban for users, while the latter is related to design process with potential settings can turn seniors into engaged users, willing contributors, end-users [18, 19]. According to Sanders the next step in partici- and eventually designers in the technological marketplace. patory design is connected with the process of designing by the Because the design of public spaces is now of key importance, users themselves. She also claims that participatory approach can both due to the fast progressing urbanization and the high pop- be applied throughout the whole design cycle, even including the ulation density, at Living Lab at PJAIT, we propose to tap into pre-design stage. On the other hand Ladner [12] limits the defi- the potential of senior crowdsourcing solutions in public space nition of the scope of participatory design just to two of the four design. The elderly are the demographic that has the knowledge stages of standard iterative cycle of product and software devel- and resources to offer powerful insights into the changes needed to opment, namely to design and testing phase (excluding analysis make public places serve their intended purpose as well as facilitate and prototype stages) while user-centered design is limited by him engagement and encourage physical activity outdoors. In this arti- only to the testing stage. Apart from some differences in definitions cle we will report our activities within the Living Lab framework and scopes human-centered design is undoubtedly crucial to the which, step by step, build our experience and potential towards development of sustainable solutions as an idea which, according greater social inclusion of older adults into the city life. This will to Ladner, underlies the universal design approach. be facilitated by gaining insights into the senior ICT-skill learning With seniors as the intended target group, it is even more impor- process, their motivation and by creating a senior community of tant to practice co-design, since the questions of accessibility and learners, users, contributors, testers and designers. user motivation are especially prominent. To this end Ladner [12] The rest of the article is organized as follows. First we present proposed another term: Design for Empowerment, which involves related works, which is followed by a brief description of PJAIT the users in all stages of the design cycle, that is analysis, design, LivingLab framework project. Next, we present details on two fun- prototyping and testing. One difficulty with this approach when damental parts of the LivingLab platform: e-courses and crowd- used for technological enabling solutions for the seniors is that sourcing tasks, followed by brief overview of different activites most of them lack the ICT skills necessary to actively participate with participants of the PJAIT LivingLab . Finally, we discuss our in these design stages. findings and present plans for the future. 2.2 Living Labs framework concept 2 RELATED WORKS Here, the concept of Living Labs comes into focus. The term Living As it was outlined above in the previous section facing the aging Lab was coined by William Mitchell from MIT [15] and was used society problems should be strictly connected with the process of to refer to the real environment, like a home or a city, where rou- enhancing the participation of seniors in the urban life and their tines and everyday life interactions of users and new technology involvement in creation process of new solutions. There are many can be observed and recorded to foster the process of designing ways to achieve that goal, however, two major ones are closely new useful and acceptable products and services. Thus, the idea of related to the topic of the INTENSE special session of WI-IAT 2017 LivingLab is inherently coupled with broad concept of user-centric conference. research methodology known as human-centered design where The first topic
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