The voice of the auto industry Issue 22 13 December 2011 Importers see profit in the high end
rey imports are raising the as some used importers look for the vehicles, which no doubt is know what it is but they just manage ire of franchise dealers, Euro stock to replace what can’t be partly responsible for piquing to work out quite a lot cheaper. as used importers see brought in from Japan. consumer interest, whether they “Some of the models are different significantG opportunities importing But even those importers at the buy off a franchise dealer or an in terms of engines and specs, and new or near-new high end cars centre are aware that if the market independent trader. don’t carry the same warranties, but I from the UK. floods with high-end imports, then The cars have been a feature guess in the public eye straight away A new Mercedes E350 has a RRP prices, and profit, will fall. of the NZ market since mid-2009 it always looks like a better deal.” of $142,000, but can be bought new But with an attitude of ‘make when the pound started dropping Customers at franchise online for $99,990. hay while the sun is shining’, they’re significantly against the dollar, dealerships won’t hesitate to tell Audi, Jaguar, Maserati, BMW, can prepared to change up their model though the kiwi has continued to dealers that they’ve seen the same all be bought new. Also selling are six mix if the profit evaporates. climb against the pound. model elsewhere, but cheaper. months old ex-demo vehicles from It’s obviously not an attitude One Mercedes DP says that it’s And if that wasn’t enough, many the UK to order, and a range of 2011 that fits well with franchise dealers, been a noticeable increase in the vehicles are arriving within the and 2010 vehicles. with significant investment in their vehicles in the last 12 months. two-year period of the worldwide And following on the heels of dealerships and high overheads. “They’ve obviously been able warranties offered by many marques, the near-to-new stock are the older In addition they’ve spent big to pick up some really good deals meaning ex-customers can also bring UK imports, ’07-’08 model year, money marketing and advertising through dealers over there. I don’t [continued on page 11] Thai floods dampen Ranger launch
t had all the elements of a componentry suppliers in Thailand Other companies face different perfect post-launch sales run – halted production. versions of a similar problem: Holden loved by reviewers, lauded by And while publicity associated New Zealand’s Corporate Affair INCAP as the safest ute in the world, with the launch has meant that Manager Neil Waka says that the winning accolades. the vehicle is in hot-demand, Ford company is waiting to see whether But for the new Ford Ranger New Zealand aren’t advertising for the launch of the new Colorado, due there’s one vital ingredient missing – the vehicle while there’s no stock Q1, will have to be delayed. stock on the ground. to fill orders. “A decision hasn’t been made, but While Ford dealers report their Perhaps the only consolation is it’s more than likely at this stage that showrooms are getting plenty of that they aren’t alone, with all the there may be a delay.” The man heading foot traffic, in terms of sales it’s orders big-selling utes produced in Thailand If there is a delay he expects it to Trade Me only, with waiting lists stretching as (exceptions the Navara’s Spanish be a month, “hopefully no longer”. far as April or May, after flooding at output and the Amorak). [continued on page 28] Motors pg 13
INTERNATIONAL VEHICLE LOGISTICS SOLUTIONS Web: www.autohub.co.nz Contact: [email protected] The KIWI team wish you Merry Christmas and Happy New Year. Thank you for all your support
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VESSEL NAME VOYAGE OSAKA KOBE NAGOYA KAWASAKI KISARAZU YOKOHAMA AUCKLAND TAURANGA NAPIER WELLINGTON LYTTELTON
FALSTAFF 7 Mon 28 Nov Tue 29 Nov Wed 30 Nov Sat 24 Dec Tue 27 Dec Tue 27 Dec Mon 26 Dec Tue 27 Dec HEIGHT 6.3M IMO WEIGHT: 200MT 8320767 MOSEL ACE 4 Mon 26 Dec Mon 26 Dec Wed 28 Dec Thu 29 Dec Thu 12 Jan Sun 15 Jan Sun 15 Jan Sat 14 Jan Sun 15 Jan HEIGHT 4.8 M IMO WEIGHT 100MT 9177052 ISOLDE Fri 30 Dec Thu 29 Dec Wed 28 Dec Wed 26 Jan Sat 29 Jan Sat 29 Jan HEIGHT 6.3M IMO WEIGHT: 200MT 8321345
CUT OFF DATES OSAKA KOBE NAGOYA KAWASAKI KISARAZU Please kindly place your bookings at each loading port: Nittsu, Isewan, Shinkyo and Auto Terminal Japan. MOSEL ACE 4 Fri 16 Dec Fri 16 Dec Tue 20 Dec Wed 21 Dec Wed 21 Dec Cargo for vessels not calling Kawasaki, Kobe or Kisarazu will be transported to the nearest load port. ISOLDE Thu 2 Dec Thu 22 Dec Wed 21 Dec Tue 20 Dec Tue 20 Dec All Tauranga and Napier units will be land transported from Auckland Schedules, Ports and Vessels are subject to change without prior notice
SALES JAPAN OSAKA TRS KOBE TRS NAGOYA TRS KAWASAKI TRS KISARAZU TRS AUCKLAND TAURANGA NAPIER WELLINGTON LYTTELTON Jordi, Naoki Kuroda Sezaki Kakamu, Mano Yoshida, Tsugawa Nishihara KIWI CAR CARRIERS SEAWAY AGENCIES Olsen Shipping Ltd KIWI CAR CARRIERS KIWI CAR CARRIERS Tel: 03 6436 5534 Tel: 0725 33 4361 Tel: 078 805 2550 Tel: 052 661 5180 Tel: 044 280 2366 Tel: 0438 30 7488 Jayne Bloemendal Ryan Lloyd Allan Germain Kevin Wilson Stacey Lemon Fax: 03 6436 3329 Fax: 0725 22 2397 Fax: 078 805 2750 Fax: 052 661 6811 Fax: 044 287 1533 Fax: 0438 30 7489 Tel: 09 373 3375 Tel: 07 575 9684 Tel: 06 835 1913 Tel: 021 925 401 Tel 021 725 404 [email protected] gaojing@shinkyo trport.co.jp [email protected] [email protected] noa [email protected] [email protected] Fax: 09 379 9477 Fax: 07 575 9222 Fax: 06 835 1250 Fax: 04 589 5223 [email protected] kuroda@shinkyo trport.co.jp [email protected] [email protected] [email protected] [email protected] [email protected]
Kiwi Car Carriers Ltd Level 11, 2 Commerce Street, PO Box 106003, Auckland 1143, New Zealand. Phone +64 9 373 3375, Fax: + 64 9 379 9477, + 64 0800SHIPKIWI www.kiwicar.com editor’s note [email protected] Tel 021 725 404 Tel Stacey Lemon LYTTELTON KIWI CAR CARRIERS Tue 27 Dec Tue Sun 15 Jan LYTTELTON Digital Photos Editor Fax: 04 589 5223 [email protected] Tel: 021 925 401 Tel: Kevin Wilson WELLINGTON KIWI CAR CARRIERS Mon 26 Dec Sat 14 Jan WELLINGTON Stian Overdahl [email protected] 021 247 7782
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Dunedin 9059 Fax: 09 379 9477 [email protected] Tel: 09 373 3375 Tel: Jayne Bloemendal AUCKLAND KIWI CAR CARRIERS All statements made, although based on information believed to be accurate and reliable, cannot be guaranteed, and no liability can be accepted for any errors or omissions. Reproduction of autofile in whole Wed 30 Nov Wed Thu 29 Dec 28 Dec Wed YOKOHAMA or part, without written permission, whether by xerography or any other means, is strictly forbidden. All rights reserved. [email protected] Fax: 0438 30 7489 KISARAZU TRS Tel: 0438 30 7488 Tel: Nishihara KISARAZU Wed 21 Dec Wed 20 Dec Tue
KISARAZU
s 2011 draws to a close, no petrol for normal vehicles. BUNDLING it’s a year that won’t be Closer to home it’s been a Vehicles surveyed surveyed Vehicles
www.kiwicar.com forgotten in the history year of shifts and turns for the Kiwi Car CarriersKiwi Car Ltd THE NEW WAY KAWASAKI KAWASAKI Wed 21 Dec Wed 20 Dec Tue
KAWASAKI KAWASAKI books,A but one that many will be motor vehicle industry, from the contact RVE now glad to see the back of. problems faced by new vehicle for your FREE dealer toolkit/catalogue noa [email protected] [email protected] Fax: 044 287 1533 Tel: 044 280 2366 Tel: KAWASAKI TRS KAWASAKI Yoshida, Tsugawa Yoshida, Many businesses have had a distributors, to the uncertainties team wish team you tough time - but often on the back faced by the used import of events much worse for all those industry over trading conditions NAGOYA Tue 20 Dec Tue 21 Dec Wed Tue 29 Nov Tue 28 Dec Wed Thu 29 Dec NAGOYA connected in a personal manner. next year. Perhaps one of the Despite any differences, [email protected] Fax: 052 661 6811 Tel: 052 661 5180 Tel: Kakamu, Mano NAGOYA TRS NAGOYA heartening things is that in terms there is a shared desire to see of crisis, it’s often businesses that an economy back on track in the have the wherewithal to lend a New Year. KIWI RORO Service from Japan to New Zealand New Service to Japan from RORO KOBE Fri 16 Dec Thu 22 Dec Mon 26 Dec KOBE helping hand. And Christchurch may be
KIPS Insurance The donations made by the one of the pieces of the puzzle,
automotive industry in the wake whose recovery is necessary [email protected] Fax: 078 805 2750 Tel: 078 805 2550 Tel: KOBE TRS Sezaki of the Christchurch earthquake, from a social perspective, but whether in the form of monies or also for businesses to move The OSAKA Fri 16 Dec Thu 2 Dec Mon 28 Nov Mon 26 Dec Fri 30 Dec OSAKA trucks were well received. forward. After the tsunami in Japan, Whether next year will be
Thank you for all your support your all for you Thank Mitsubishi fitted an external mundane and without any outlet to their i-MiEV and the unexpected twists – that hardly VOYAGE 7 4 IMO 8320767 IMO 9177052 IMO 8321345 4 vehicles were used to power up seems likely. SELL SMARTER UPSELL FOR PROFIT kuroda@shinkyo trport.co.jp gaojing@shinkyo trport.co.jp Fax: 0725 22 2397 Tel: 0725 33 4361 Tel: OSAKA TRS OSAKA Kuroda cooking appliances. But it doesn’t seem outside EVs were also used in the of reason to hope for a few less aftermath of the disaster for surprises than in 2011. Merry Christmas and Happy New Year. Merry Christmas and New Happy Year. basic transport, as they were Driving Solutions able to refuel at ordinary Stian Overdahl Retro Vehicle Enhancement | www.rve.co.nz | 0800 RETRO 4U Quick Transit time Quick Transit electrical outlets when there was Editor VESSEL NAME VESSEL FALSTAFF 6.3M HEIGHT ACE MOSEL 4.8 M HEIGHT ISOLDE 6.3M HEIGHT WEIGHT: 200MT WEIGHT: 100MT WEIGHT 200MT WEIGHT: ISOLDE CUT OFF DATES ACE MOSEL [email protected] Fax: 03 6436 3329 Tel: 03 6436 5534 Tel: SALES JAPAN Jordi, Naoki Level 11, 2 Commerce Street, PO Box 106003, Auckland 1143, New Zealand. Phone +64 9 373 3375, Fax: + 64 9 379 9477, + 64 0800SHIPKIWI 9477, + 64 9 379 Fax: 3375, +64 Zealand. Phone New 9 373 1143, Auckland 2 Commerce Street, 106003, Box PO 11, Level www.autofile.co.nz | 3 news ETS registration deadline approaching
ehicle importers need “Yes it is all potentially going Motor Trade Association’s At the current rate of carbon to be registered as to be a waste of effort, but there Dougal Morrison says it is their the cost per vehicle is no where participants in the Emission is no cost in registering.” ‘strong’ advice to members to near the $30 figure initially VTrading Scheme (ETS) by January He says most distributors have register for the scheme if they will discussed. 31st next year, if they intend on processes in place for counting be importing sufficient amounts Vehicle importers can either importing more than 110 vehicles vehicles and calculating their of the gases. specify the amount of SGG in the next year containing the Synthetic total SGG content. “That’s what the law is, and vehicles or use a default amount, Greenhouse Gases (SGG) used in “From a new vehicle point of until the law changes we don’t which is 700 grams of carbon. air conditioning system. view it’s relatively painless.” want them to be caught out.” Since there is currently a half That’s despite possible But Imported Motor Vehicle He says that while changes charge for SGG under the ETS, changes signalled by the ETS Industry Association chief are being proposed, even if the that amounts to about $4.50 per review panel, which could see executive David Vinsen believes proposals are to be made into law car. For new car importers with the charge levied at the time of that with the uncertainty around that process could take some time. lower gas amounts the number customs entry, or at the time of the continuation of the scheme And the process of registering will be even less, perhaps $2-3 registration so that it would be many of his members may not see is not arduous he says. per car. borne by the end consumer. the need to register. In recent weeks the price of And for those cars imported Motor Industry Association He expects that changes to carbon credits in New Zealand containing new refrigerant gasses CEO Perry Kerr says his consistent the scheme will be announced has fallen dramatically, from $22 such as HFO-1234yf, importers advice to car companies has been early next year, but after the in May to an all-time low of $8.50 will be paying a matter of cents. that there is a legal obligation to registration deadline. last Thursday. Most cars contain HFC-134a, register, even though there are And while not-registering This has been caused by New which will be banned in the EU potentially going to be changes will mean non-compliance with Zealand emitters importing from 2013, forcing manufacturers to the legislation, as these won’t the ETS, it is questionable what credits of dubious quality from to use gases which have a lower be for some time. enforcement action will be taken. overseas, as well as dumping of global warming potential (GWP) stock piles of international credits and would require less carbon by European companies as their credits to be surrendered under debt crisis begins to bite. the ETS as it currently stands. TESTING STATION. What a year! Transport Service Delivery Agent for 011 certainly had its in comparison to what our friends See us first for challenges. It will be down south have faced on both a remembered in our personal and business level. offices2 for huge changes to The team at MotorWeb want vehicle data that has caused to thanks our customers for their no end of issues and confusion, support and wish you all the major computer problems for best for the Christmas season. the PPSR which effectively put We hope you get a chance to us out of business for a week, have a break, recharge your a soft vehicle sales market in batteries, spend time with family, a recovering economy and and come back in 2012 ready to Specialists in Used Import Certification now looming changes and do it all again. What ever gets uncertainty for the import thrown at the industry, we will market. But let’s not forget cope and adapt, and come out Christchurch, the challenges of better and stronger than before. FREEPHONE OR VISIT US ONLINE being in the motor industry pale Just like Christchurch. FOR A LOCATION NEAR YOU! 0800 GO VINZ www.vinz.co.nz
4 | www.autofile.co.nz news
Compliance worries for Letter to the Editor Hi Stian, I also sell many Euro cars and last minute arrivals certainly don’t have the problems I had to respond to this article stated, sure they can have more sed import figures in and the number of stat holidays ‘Used imports – poor service problems than the Jap cars but November recorded factored in. histories?’ What a lot of rubbish that’s a Euro thing whether another big month for Clint Beacham at FastTrack Ian Charlton’s observations are! purchased here or overseas. I am customs,U with 10,360 used import Compliance believes they’ll be We have been selling both NZ passenger vehicles arriving. working right up to the 31st to an A grade mechanic with 50 It’s the largest monthly total comply vehicles. (new) and Jap imports for many years in this industry and have since January 2008, though only 100 Like most shops spoken to by years and have found the servicing had my own dealership for 35 vehicles above April this year. Autofile, they’re working extra hours of NZ cars is no better than years. It annoys me that people And while compliance shops are and focusing solely on processing most Jap imports, in fact some in our industry knock imports working full-bore to clear two-digit two-digit stock, with three-digit stock are much better as they tend to all the time. I certainly back up stock by 31 Dec a few dealers are on the back burner until next year. look after their cars much better what Graeme Macdonald says. taking the game of cutting it fine to He’s not aware of any cars coming particularly private owners. Thanks for your time, I enjoy its extreme, with vehicles arriving in on the late month vessel, but I often trade cars sold in NZ that your publication. on the late month vessel landing in doesn’t rate their chances highly. haven’t been serviced since they Auckland on Christmas Eve. Another compliance shop were sold many years later. Regards, Alex Robertson at Mahia manager in Auckland says they’re 15 years ago we did get some Richard Howell Compliance Centre in South Auckland looking to apply for exemption for very old models from Japan says a couple of his customers are a couple of cars, since parts are not that did lack servicing but [‘Japanese Euros – a delight to chancing it with the late shipment. likely to arrive in time for them to that is not the case now. With service?’ was a separate article He’s confident that vehicles comply. He’s unsure if they will receive regards to the hard tyres, even on servicing European vehicles arriving early in the month will be exemptions for these vehicles. that’s not the problem it used imported from Japan, and did complied, but that some cars from the Vehicle imports have not been to be and we never have to not feature any comment from late shipment might not be so lucky. affected by the strike action taking change tyres these days. Ian Charlton -Ed] “I think some people are going to place at Ports of Auckland, which get burnt.” has seen Maersk announce that it Robertson says that if vehicles will move its Southern Star container arrive for compliance and they’re shipping service from Auckland to open they will be worked on. Ports of Tauranga.
But for the late arrivals there’s Vehicle imports are general cargo, UK ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ ¬ no guarantees, with time for and the stevedores contracted are ¬ TO ¬ ¬ ¬ ¬ ¬ transportation, Customs clearance, not part of the POAL labour. ¬ ¬ NZ DOOR TO DOOR Consumer optimism falls SHIPPING SERVICE for fourth month If you are hough no longer distracted Auckland noted the largest contemplating by watching rugby or the decline in sentiment, and now has buying from the UK you should politicians, pessimism about the second lowest confidence in the talk to us fi r s t Tthe economy may be a reason for country, while Canterbury is now wallets staying shut. the most optimistic region.
The ANZ-Roy Morgan Consumer But business expenditure • Door to door UK-NZ including advice on: Confidence measure fell slightly continues to grow, evidenced by » VAT » Shipping transit times » Insurance » Auctions » Vehicle inspections in December, the fourth straight the growth in commercial vehicle month of decline. registrations as well as modest • Proven systems to ensure the best possible service - UK to NZ A net balance of 10% of people growth in tractor registrations. • Experienced in the UK market now believe that their family are BNZ Chief Economist Tony CALL MARTIN, GERRY, OR JOE ON 09 303 0075 worse off now than they were 12 Alexander says that while Martin: 0274 725 262 Gerry: [email protected] months ago, though 23% on the businesses are investing more [email protected] Joe: [email protected] balance believe that in 12 months in machinery, this could be on they will be better off than now. account of the high New Zealand And a balance of 15% believe dollar against the Pound, Euro that now is a good time to buy a and greenback, with businesses EXPERTS IN WORLDWIDE VEHICLE LOGISTICS major household item (48% yes, importing now what they were 34% no), down from 33% in August. planning to import next year. www.mmnz.biz File: McCullough QP ad - Version #3
www.autofile.co.nz | 5 news No reduction to NZTA portion of border fee
t’s approximately a month until But the amount collected by the new system for border NZTA isn’t changing, meaning inspection of used imports gets there’s an extra $15 or so per vehicle Iunderway, but some in the industry going into its coffers. are wondering why the fee the New NZTA for its part says that the Zealand Transport Agency (NZTA) amount collected hasn’t changed collects isn’t being reduced. since 1999, and is set in regulation. Currently NZTA collect A change in fee would require a surplus of $200,000. process could see less compliance approximately $20 for each vehicle, legislative review and amendment of But it’s a varying amount – work done on vehicles such as of which 75% is used to recover costs the fee regulation, something which the previous year the inspections stripping of panels. for the Ministry of Agriculture and NZTA says there hasn’t been time resulted in a small deficit, and NZTA have indicated that Fisheries (MAF) inspectors who carry to do since notice was received that the year before that a larger work could begin next year on out the border inspections. MAF wished to withdraw from doing deficit of $160,000. consultation over changes to the But under the new regime the the inspections. NZTA says that the increase in compliance process. border inspections will be carried out Across the 10/11 financial year the number of Border Inspection This could see a system for risk by commercial operators, companies the revenue collected for border Agents means there are additional profiling of vehicles. When the such as JEVIC, IVS and AutoTerminal, inspections was $1.59 million, and audit and verification cost burdens, border inspection is carried out, a who will recover their costs directly. expenditure was 1.38 million – for a and the increase in fee collection risk rating is given to the vehicle. will be used to cover these costs. High risk vehicles would Longer term the NZTA says that require more detailed inspections compliance costs will reduce, and at the TSDA and compliance site. that this will “more than likely to Factors such as origin, age, result in a [NZTA] fee decrease”, but mileage, condition, and the only once a review takes place. information held about the vehicle In the meantime, any increase could all combine to create a rating. in gross revenue “will be put A low risk vehicle could go towards capital investment into a through the TSDA agent with only technology upgrade for the agent a minimal inspection. /NZTA information system for If such a system was in place, it Border inspection activity. would mean less stripping and lower DEALERS SAY THEY WANT costs for newer, ‘lower-risk’ vehicles. Compliance costs could Such a system is also likely to SOMEONE TO REPRESENT THEM. drop – eventually be more workable than when MAF While some in the industry would were doing border inspections, Well, that’s what we’ve always done. like to see the border inspection since MAF contractors had little process done away with entirely, expertise with vehicles, while the For nearly 100 years, MTA has been representing and it seems NZTA have signalled that new agents have inspectors with supporting the views of dealers to politicians and policy- this is not an option. mechanical knowledge. makers. The new border inspection Imported Motor Vehicle Industry As an MTA member your interests are our first priority... process will see some costs Association chief executive David Protecting your interests to secure the future of your industry. added to the system, which was Vinsen says that some type of inevitable once MAF indicated profiling scenario makes sense. Our extensive member network ensures we are familiar with they were no longer willing to Previously there has been the issues you face and you will benefit from the collective carry out the service. discussion of a ‘Red light/Green support MTA can provide, all day, every day! Dealers aren’t likely to notice light’ profiling option, which For more information about how to join go to any difference – but one area proved contentious. www.mta.org.nz/join or call us on 04 385 8859 where in the future there could be But with the robust border Get the MTA brand behind your business; we are major cost savings is compliance. inspections and TSDA entry here to help you succeed. Especially given that newer certification processes, Vinsen cars are coming in under the new believes some type of profiling emissions rule, a streamlined system is now more viable.
6 | www.autofile.co.nz news Car share company gets Chinese manufacturers on-street presence closing car safety gap
ew Zealand’s first car “Car sharing is a legitimate part uro NCAP secretary general, better vehicle safety. share company, Cityhop, of the transport mix, encouraging Michiel van Ratingen, says “Even with the upcoming has been granted three greater public transport used he anticipates Chinese car increased demands, five stars are Non-street parks in Auckland by and reduced car ownership,” Emakers will be building vehicles expected to be within reach [of the city council. says Auckland Transport Parking that achieve five-star safety ratings Chinese car makers] soon.” The company charges $15 per manager Eunan Cleary. in the near future. Yet Geely New Zealand’s Scott hour for use of the vehicle (including The company is very much in His comment came after two Billman says the EC7, already petrol), and bills itself as an early days. Currently the company Chinese cars, the Geely Emgrand EC7 being profiled on Geely dealer alternative to car ownership, both for has 450 members, 10,000 drivers, and the MG6, achieved four stars websites, isn’t likely to arrive in NZ private users and as short use fleet and 70 corporate clients. in the latest round of Euro NCAP until late 2012. vehicles for corporate users. This compares with larger car crash tests – the highest ratings yet While Geely models have been Users pick up and drop off the share companies overseas, such as achieved by Chinese cars. on sale here since 2010, sales haven’t cars at 20 appointed spots around GoGet CarShare in Australia, which Van Ratingen says the four fired, with only 56 sold across the the city and inner suburbs, has more than 15,000 members and stars achieved by the Geely and year as of the end of last month. using a swipe card to unlock a fleet of more than 600 vehicles. the MG6 are creditable results that Billman says they’re waiting for the vehicles; the company also Car share companies are even underline the manufacturers’ desire more models, a process he concedes operates in Wellington. larger in the United Stats and in to improve the safety record of is less than ideal. The number of on-street parks Europe. Recently in Paris a car share Chinese brands in Europe. “It’s probably taking a little bit granted by Auckland Transport company was launched operating “These results mark a milestone longer than we’d like, but we’re is set to grow to ten over the a fleet of solely electric vehicles, for the Chinese automotive industry. committed to the long term with coming months, with the car parks charged to members by the hour. It is a clear sign that Chinese car China, so we’re prepared for that signposted specifically for Cityhop Read an interview with Cityhop CEO makers are building on recent short term annoyance with not cars, in a move to encourage usage. Victoria Carter on page 14. experiences and rapidly investing in being able to get product.”
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www.autofile.co.nz | 7 tech report
The IMvIA Technical report is proudly brought to you by leading certifi cation service provider, vINZ
from the trade and for the trade 2011: the year that was ooking back on 2011 gives us the Red Cross. (over $50,000 raised, were implemented in Japan before modern vehicles with newer safety an excellent snapshot of the with generous contributions from the vehicle were allowed to be and environmentally friendly issues that face our industry: our Japanese suppliers) exported. technology. Lthe issues that the association deals Following the earthquake The spectre of ESC being with on regular, ongoing basis. and tsunami, and particularly the Access to the Motor mandated for all vehicles entering And most of these issues fly under Fukushima nuclear reactor crisis, Vehicle Register the fleet is the single most the radar of the average importer, concern was expressed about the The association worked with important issue now facing the wholesaler or retailer. possibility of radiation-contaminated members in making submissions, used vehicle import industry, and vehicles entering the country. lobbying and consulting with MoT arguably the motoring public. Some of the key issues we’ve We liaised closely with MAF and to ensure that the legitimate trade dealt with: NZTA, who in turn dealt with the had continued access to essential MoT: “NZ Vehicle Fleet” Ministry of Health, the National information from the Motor MoT has developed a model for Christchurch earthquake Radiation Laboratory and their Vehicle Register. analysing the shape and size of the Provided support for local Japanese counterparts to ensure Reason finally prevailed, and current light vehicle fleet and likely Christchurch members, including a that adequate inspection, testing government amended the proposed changes in the fleet over the next social function and fundraising for and decontamination procedures Rule to enable registered motor few years. They have generously vehicle traders (and registered presented their findings in a financial advisers) to have continued number of presentations to access to the information through interested parties. approved portals eg MotorWeb. Although it is not official Japan Japan government or ministry policy, ESC the analysis and modelling helps Singaporinng e Singaporinng e NZTA has started work on inform MoT’s thinking when they researching the issues around are advising the minister and other
New Zealand New Zealand ESC, in preparation for the government officials. consultation that will be required Specialists in Pre-Shipment as part of government’s “Safer MAF Inspecti ons in Japan Journeys” policy. MAF has been progressively The policy calls for discussion on implementing their new Import the costs and benefits of requiring Health Standard for used vehicles ESC to be fitted on all vehicles and machinery; this will mean entering the fleet after 2015. that they will no longer inspect The implementation of such for either biosecurity or NZTA’s a policy would severely limit the structural inspection requirements. Full Border Inspections availability of used vehicles to be Biosecurity procedures will be Biosecurity Inspections JEVIC imported, and government officials carried out by commercial service Authorised have already acknowledged this. providers, with MAF responsible Structural Inspections NZTA Border The effects of such a for quality assurance, conducting Inspection Odometer Verification Agency requirement would also be in random and profiled inspections. conflict with the government’s Pre Export Appraisal other stated intention, which is to NZTA Border Inspections Vehicle History Reports reduce the average age of the fleet. MAF’s withdrawal from The implementation of a conducting border inspections JEVIC is an authorized NZTA agent for structural border inspecti ons requirement for compulsory ESC has necessitated NZTA arranging for all vehicles entering the fleet commercial service providers to JEVIC NZ would have the undesirable and conduct their border inspection. unintended consequence of ageing NZTA requested proposals, 09 966 1779 the fleet, and actually slowing conducted due diligence and www.jevic.co.nz down the rate of uptake of more approved commercial operators to
8 | www.autofile.co.nz Emission rule expires at with David Vinsen IMVIA Chief Executive end of 2012 provide this service both in Japan The case was heard on Monday ne quirk of the IMVIA’s after November 2013, but it will and NZ. 28th November, with the Judge challenge of the then become mandatory for all The new inspections will issuing his decision on Thursday emission’s rule at the vehicles after November 2016. commence in the New Year, and we 1st December. Ohigh court in Wellington was the Motor Industry Association are looking forward with interest to We were disappointed that our Judge’s question about what CEO Perry Kerr says that the the smooth implementation of the claim was refused, which means happens at the end of 2012 when Japan ’09 standard could be new procedures. that the Rule remains unchanged, the current schedule for used brought in for used imports with the last phase to come into import emission rules ends. at that same time as for new Emissions Trading Scheme effect on 1st January, as scheduled. It transpired that nothing is vehicles. Vehicle imports (new and used) We have been working with in place and that no work on the “The only reason they’ve will be caught by provisions of the a number of members who have next rule has begun – meaning taken so long with the new Emissions Trading Scheme, with been researching alternative the rule will have to be reviewed vehicle standard is because of respect to the “synthetic greenhouse sources of supply of vehicles and signed off by November Australia. gases“ used as refrigerants in air that will comply with the new next year. “We’re talking to them about conditioning systems. requirements, and will be It’s uncertain at this stage the Japan ’09 [Euro 5] standard, The ETS will implement economically feasible to import. whether the rule will simply there’s no reason they won’t a reporting regime in 2012, Some members of the trade have be extended, or whether the apply to used.” followed by payment of carbon made significant investments in timetable for a later emission IMVIA chief executive David credits in 2013. time and money in developing requirement for used imports Vinsen suggests that the rule The IMVIA collaborated with sources of supply in the UK, and will be put in place. as it stands may simply be the MIA on a submission and the necessary logistics services to But the contents of the new extended, without a date set for presentation to the ETS Review deliver the vehicles to NZ in a timely, rule will have to be decided, a draft the Japan ’09. Committee, proposing that the price-competitive fashion. issued, and submissions called for. Work on this standard could industry be exempted from the ETS. Following Australia’s decision happen at a later date he says, or The ETS will have only a minor 2012 and beyond to require Euro 5 (equivalent to it could be determined that the affect on the industry, but it will be The implementation of the Japan ’09) and Euro 6 for new improvements in standards are an increased cost for consumers. Emissions Trading Scheme and the petrol cars, New Zealand is likely so incremental that it’s not worth new border inspection processes to implement this standard for doing any further work on it. Vehicle Exhaust will be minor hiccups in the overall new cars on the same dates, But any questions about Emissions Rule scheme of used vehicle imports. and work on this is also likely to timing or the suitability of the Campaigning against the proposed The key issues facing the industry begin in the New Year. ’09 standard would have to be implementation of the last phase are the effects of the restrictions Australia will require Euro answered based on the supply of of the current Rule on 1st January brought about by the next phase 5 on new models introduced vehicles in Japan says Vinsen. 2012 has been the single most of the Vehicle Exhaust Emissions important issue faced by the Rule, followed by the looming issue association and the used vehicle of ESC further down the road. import industry this year. The association and its members The association is in good heart, The voice of the auto industry have been concerned about the and as the result of prudent likely impacts of this phase, and management and strong direction, following an exhaustive round of is in a good position going into the consultations and submissions, New Year. Still FREE to your mailbox including meetings with the The National Executive and or inbox twice per month Minister of Transport and his management of the IMVIA wish officials, the association decide to all involved in the used vehicle join a number of major businesses import industry, and all Autofile in the industry in seeking a Judicial readers, seasons greetings and Email now to get your copy Review of the Minister’s decision not best wishes for a prosperous and subscribe@autofi le.co.nz to review the Rule. profitable 2012.
www.autofile.co.nz | 9 news AutoHub UK roadshow puts down some miles
t’s a novel but effective way of but coming from a different country.” demonstrating to dealers the Their mini-fleet is majority diesel, quality and range of UK vehicles. 60% manual. There’s a few BMWs, a IAutoHub have taken to the Chrysler 300 C, a Land Rover, Audi, road with their roadshow of UK and cars in the ex-lease stamp, John Davies vehicles, a motorcade of 14 cars Mazda, Ford and Mitsubishi. fresh from Britain. Also planned for the roadshow which models will work best in AutoHub’s managing director was a 2009 Nissan Navarra, but it the NZ market. John Davies says the reception from was held up in the Auckland port “We just really wanted dealers has been positive. strike and could not be complied to bring in a number of cars “They all agree that the UK is in time. Like many in the industry, to test our shipping, so they not going to replace Japan, but it is Davies believes that the diesel weren’t purchased with any showing some potential for stock commercials will present a good resale value in mind, or any that we wouldn’t normally have here. opportunity for import dealers. marketable value. “For some people it will be a He’s clear that the mix of vehicles “We aren’t car change of thought, for others it’s just in the roadshow is really just a taste, dealers, we don’t keep what they were doing from Japan and he’s claiming no expertise over up with car pricing and what’s hot and not. We bought what looked reasonable to us.” But the consensus IVS Vehicle among dealers has been that probably 12 of the Inspection Services cars are very marketable and saleable, and that For imported used motor vehicles VINZ on Teviot St in Dunedin the other two are more borderline – “And I think that’s pretty good for people who aren’t car dealers”. He’s formed a view on what will work with good margin – some small European and Japanese cars, late model BMW and Audi, new shape Mazda, 4WD and “Private individuals commercials – but says it’s up to won’t be advertising these vehicles dealers to talk to their sales people on Trade Me, which leaves final and their mates, and figure out what retail prices and margin in the IVS operates nationwide delivering will work in the local market before control of dealers.” practical solutions for vehicle importers and exporters. taking the plunge. One consistent message Our number one objective is to deliver a prompt, quality One factor he believes will however it is that the UK cars won’t inspection service at a competitive price. appeal to dealers is that the be a band-aid for the emissions rule. European lease companies are “These will never replace prohibited from selling to the Japanese cars, Japanese cars will public, and that only dealers will be a certain market, and they will have access to the vehicles. always be there. For more information about this service, phone 0800 021 169 or “We have to send the registered “If a dealer gets one or two or email: [email protected] motor vehicle trader number of three of these on his yard it may everyone in our website to the just help with his monthly margins, companies. that’s all.”
10 | www.autofile.co.nz news
[continued from page 1] Importers see profit in the high end in their grey imports for servicing. the clip the ticket on service. may be a number of factors to “I’ve seen some reasonably late Worldwide warranties have to Dealerships may also refuse consider, such as issues with model cars in workshops in the UK, be authenticated up the chain, to to trade ex-UK imports, similar to SatNav compatibility. they’re pretty ugly underneath. ensure they’re still in effect and those from Singapore, in an effort to Franchise dealers spoken “I think there’s going to be a haven’t been voided. maintain strong residual values in the to by Autofile stressed that the stigma attached to UK cars, they’re In one case a buyer found that NZ new stock. residual values on the cars will be not going to command the value he wasn’t covered for a fault, and “At the end of the day, you never lower, though they accept that anywhere near the NZ new cars. then demanded the franchise want to turn a dollar away, but you competition will force prices on NZ “I don’t think buyers are aware dealership deal with it. want to make it hard for these people, new cars down also. of some of the dangers with this There is talk of franchise you don’t just want them to stroll in Ice on the roads will also bring UK stock. Some of the importers workshops refusing to do work here and they’re going to be looked about underbody corrosion said are saying that you get a two-year on grey imports, although other after like someone who bought a one dealer, pointing out that the factory warrantee, I don’t think they anecdotes suggest that dealers will $100,000 car off the dealership.” last few UK winters have been realise that claiming on the warranty be reluctant to give up the chance to For owners of ex-UK cars there particularly severe. is an absolute process.” Market for UK vehicles still taking shape f you’re a used import dealer He’s noticed extra UK vehicles have NZ maps installed, then fitted His business appeals to those that whose yard contains either on Trade Me in the last month, but back into the car here, though he have done their homework, know ‘euro’ or ‘prestige’ in its name, says he’s been impressed by the says most vehicles can be done the car they want, and are prepared thenI there’s a good chance quality of the four or so they’ve locally, and customers are warned to forego the need to drive it first. you’ve made a name for yourself had. Customers are receptive too, of the risks up front. [continued on page 31] importing European vehicles out and like the fact that everything is of Japan. in English. But with the new emission “Generally once the people rule hitting the Euros out of Japan see them and drive them, and the particularly hard, some Euro price is $5-10,000 difference to the dealers are looking to UK imports New Zealand new one, well, why to pull in some of the slack. wouldn’t you?” A lot of it is top shelf, heavy He’s bought several more, and metal – Mercedes E350 CDI Sport, a says he will continue to do so as Volkswagen Touareg, or Audi A4 – long as they’re selling. but by all accounts it’s selling. Ash Dann, director at CarWebs, One of the rarer sights on buys cars direct for consumers, and Trade Me is a New Plymouth is offering a UK service specialising yard with the cheapest vehicle in ex-demo, near-new, ’10-11 at $2,990 (a 1994 Subaru models, a market “limited to those Legacy TX, done 246,931km) who have a bit of money to spend”. and the most expensive at The advantage with ex-demo $290,000 (a 2010 Mercedes- models under a year old is that Benz S65, done 1,075km). the quality can be guaranteed By almost any admission it’s an and the chance for problems is Trans Future 7 Voyage 50 odd stock mix. Mike Hareb at Hareb minimal he says. osaka 21 Nov, Nagoya 22 Nov, Kawasaki 26 Nov, Deken Motors, says it’s a bit of a one Many of the vehicles are still Auckland 15 Dec, lyttelton 17 Dec, Wellington 19 Dec, Nelson 20 Dec off, after his partner got excited. covered by worldwide warranty, at Normally the most expensive least in theory, but Dann informs Trans Future 5 Voyage 54 vehicle on their yard sits between customers that franchise dealers osaka 5 Dec, Nagoya 6 Dec, Kawasaki 8 Dec, $70-100,000, and is a later model here aren’t too happy with the Auckland 28 Dec, lyttelton 30 Dec, Wellington 2 Jan, Nelson 3 Jan diesel SUV, as they specialise in 4WDs. scenario, and so he offers MBI Nine times out of ten the policies also. Trans Future 6 Voyage 51 vehicle goes out of town says One of the big issues faced osaka 19 Dec, Nagoya 20 Dec, Kawasaki 24 Dec, Hareb, the locally bought vehicles is with GPS, but aftermarket Auckland 12 Jan, lyttelton 14 Jan, Wellington 16 Jan, Nelson 17 Jan the exception. Buyers know the conversions can be done says model they want, and are shopping Dann, and if necessary the unit may around on price. have to be sent to Singapore to
www.autofile.co.nz | 11 NZ labour market report Dec 2011 Industry movers in association with Automotive Employment NZ Ltd
Ben Giffin is the new General Manager of The recent lead up to the general steadily increasing charge out rates Mercedes Benz New Zealand. Ben has relocated elections resulted in a slight now may avoid being caught short to New Zealand from a role with Mercedes Benz decrease in vacancy listings and later. Our experience shows that Australia, where he had worked for 12 years. a completely unexpected spike in service clients are more accepting Most recently he was Business Development candidate enquiry. Immediately of these increases than many Manager, covering the passenger car business in after the election result was companies assume they will be. Queensland, Northern Territory, and Western Australia. announced, job vacancies In addition to regular reviews of Approached after the GM role became available, Ben views the role followed. It would seem the charge out rates, when you can as a fantastic opportunity. election result was exactly what possibly justify doing so adding “I look at Mercedes Benz as we are here in New Zealand and just see employers were seeking. staff earlier rather than delaying opportunity. Especially with our product range that’s about to hit There is every chance 2012 the hiring process may genuinely the shores next year, I think we can do some great things here.” will turn up the heat on candidate benefit those companies looking 2012 will be a big year for Mercedes Benz says Ben, including the shortages. At the recent recruitment strategically at the long term quality all-new B-Class, and the new SUV M-Class. industry awards where Automotive of the service personnel. Leaving the Employment NZ Ltd was a finalist, hiring process until you are forced recruiters were sharing theories to compete with the masses in past Dennis Holland was recently appointed After on how hard shortages will hit. years led to a forced compromise Sales Manager- Group Retail for Sime Darby Motor Unanimous agreement between in the quality of staff some service Group. Dennis had previously held the role of the established recruiters indicates departments ended up being Client Manager for Deloitte Motor Industry Service shortages are already starting forced to employ. Fighting your way and immediately previous was the General After to show. Not one recruitment back from a compromised position Sales Manager for the world’s largest Mercedes company we spoke to was planning in terms of staff is extremely difficult, Benz dealership- “Emirates Motor Company” which boasts 250 work for a freeing up of candidate activity; particularly so when you are up bays in the service department with the total dealership facility many expressed concern. against every dealership looking for spanning a staggering is 304,800m2. Dennis was well known to 2011 brought about challenges, the same, or, similar skills. Sime Darby previously having held the role of national Service not the least of these February’s Should 2012 shape up to bring Manager with the company. Christchurch Earthquake and the forecasted skills shortages that shortly thereafter the Japanese recruitment companies fear are Earthquake/Tsunami and the now occurring, there will be some Bruce McIntosh has recently been appointed European financial crisis, all this on companies who could be without National Parts manager of Ateco Motor the back of a world reeling from the critical employees for months, not Distributors. Bruce had previously been employed Global Financial Crisis. Regardless of weeks. If motor industry employers by Kia Motors NZ as national Parts Manager. these events many employers in the are able to sell 100% of productive Motor Industry have moved forward hours and are unable to locate with hiring intentions; particularly the skills required this problem is Wayne Baker was recently appointed Subaru so in new vehicle dealerships. significant: using a charge out rate New Vehicle Manager for Winger North Shore. However, our own Tsunami could of $90 per hour, this equates to Wayne returns to New Zealand from Australia be imminent and this is the wave of $15,120.00 of lost monthly labour where he held a Sales management role at Echuca vacancies we have been concerned sales potential for each month you Motors. He was well known in the motor industry about for some time in the are unable to secure a technician. as a former sales manager at Schofield Holden and dealership service departments. It is worthy to note the calculation for his involvement in Team Kiwi Racing. Contrary to the opinion of only factors in labour sales and does some, shortages of this kind are not include parts and outwork sales not positive news for recruitment which can be factored in at a ratio Gert Theron was recently appointed to the Parts companies as the investment to of 1 to 1. This shows the true extent Marketing Specialists [Mechanical] role at Ford locate talent is significant. For of lost sales and demonstrates that Motor Company of New Zealand. Gert has held employers, skills shortages lead reviewing your hiring intentions numerous After Sales roles previously including to increased pay rates. Gently but now could prove beneficial to some. the After Sales Business Mangers role in Ford Motor Company of South Africa and a National Parts Marketing position with another distributor in South Africa.
TO FEATURE IN INDUSTRY MOVERS EMAIL [email protected]
12 | www.autofile.co.nz Industry Profile: Darren Wiltshire, new head of Trade Me Motors
t may have seemed a good idea at the time – introducing compulsory on roadI costs (ORC) to even out the search process. But as Trade Me quickly learned, car dealers aren’t a happy bunch when you interfere with their business. 24 Christchurch dealers signed a letter protesting the changes, as well raising issues with selling unregistered vehicles under the new system. It was at about this time that Darren Wiltshire (or Dazzz) entered the role of head of Trade Me Motors, a role which had not been come to buy and sell vehicles.” dealers to use this for marketing within Trade Me.” filled for some time. He believes that there are a where possible – such as drawing Asked about the difference After consultation with dealers number of usability features on attention on the listing when a between NZ and the UK in terms of and industry groups a middle the site that need to be ‘fixed’, vehicle is being supplied with net usage, the gap is fairly large he ground solution was created. including a recent anomaly that more than the minimum three says as experienced after moving It’s perhaps rare to see a major saw a boat search for ‘Yamaha’ months of licensing. back to Wellington with a young company willing to reverse track on bring up used cars. Dealers can also advertise the family and looking to buy various a policy, but it speaks volumes of One improvement he’d like fact that all their vehicles include household objects online. the importance of vehicle sales to to see on the site is a new bikes a new WOF, even if they don’t Friends who have moved back Trade Me. section, which he believes would include the cost of registration in from the UK recently have a similar According to their recently have traction with the industry. the headline price, which may be sentiment he says. issued IPO prospectus, 16% of their Wiltshire says there’s a strong an advantage over private sellers. “In the UK, anything you want total revenue comes from Trade consultation aspect to the position. He’s hoping that the change will to buy is online. New Zealand will Me Motors, though of course a “Part of the role is talking be relatively painless, with further get there, it helps that broadband significant portion of this comes to dealers, industry bodies and information releases as the details is getting faster, but I think that from private listings. business partners – starting to are developed. we can learn a lot from the UK and Wiltshire has worked in online meet people and get their input Asked whether he agrees with America in terms of what you can “for about as long as it’s been into changes we make, and things any of the dealer assessments – do online.” around”. they think we could do better.” that Trade Me’s original policy was New Zealand businesses also This includes the last 12 years Being available for discussion designed to price dealers down; or have to keep up because many spent working over in the UK, at with dealers is part of making the that an effective market monopoly international online retailers, such as companies including British Sky business as transparent as possible meant that the company could clothing and books, are accessible in Broadcasting and AOL. believes Wiltshire. afford to ignore dealers – Wiltshire New Zealand. Prior to that he had worked for It was this that prompted the says it’s not the case. Nevertheless Wiltshire says that IBM in New Zealand. changes to the announced ORC “We need to make sure that banking here is advanced if not While he had the work policy, after dealers contacted everyone has faith in the system, more so than in the UK. experience for the Motors role in Trade Me directly, as well as there is that risk if we try and “So there are pockets of industry terms of managing websites, there through MTA, with concerns dictate things – there isn’t anything where they are up there.” was also an affinity for the product which Wiltshire says were stopping anyone else from getting Nevertheless a lot of the web - “I’ve always enjoyed cars, bikes, legitimate, such as dealers selling into the market.” is incremental improvements, as planes, and I’ve owned all of them off-road bikes which would never But he suggests that with the well as utilising features that have at various times”. be registered. Trade Me Motors position vacant worked elsewhere, so he believes Predominantly his role is about “We haven’t drastically changed for some time there has been a loss the opportunities are there for net making sure the site works. our policy, we’ve just revised how of the ‘link’ between Trade Me and savvy businesses. “And by works I mean both for we would implement it to work the market. buyers and sellers, for the whole better with everybody.” “Hopefully I can start to If you’d like to contact Darren with Trade Me community. We want to In terms of the new ORC rectify that. I’m definitely going comment about Trade Me Motors, be the market place where people changes, he’s encouraging to be the advocate for industry email him at [email protected]
www.autofile.co.nz | 13 Car share - an idea that will change the world?
ictoria Carter is the CEO cars, but the way that we use cars is choosing to buy one of of Cityhop, a car share will be different. those things and they’re company very much If you were to look at how sharing it. inV the mold of larger car share my grandmother lived 50 years companies overseas – a direction ago, she used to have her meat Autofile: How does she hopes the company is headed. delivered, her bread delivered, it work on a practical Members join, whether private her vegetables delivered, and yet level? individuals or part of a company, today that’s very rare, and some Victoria: Engineers and pay $15 an hour to use the people have a weekly shop, a were some of the early vehicles, including petrol. monthly shop, and some people adopters of car share, shop every day. I think it’s part of quite a few engineers Autofile: Is there any reason why how our civilisation is changing joined. They decided this idea is being introduced and adapting. that instead of adding now, and not 20 years ago? One trend is ‘collaborative a car to their fleet they Victoria: The reality is that the consumption’, which is a would add a car share more people we have in our cities, fancy name for sharing. Some car. It gets booked just we can’t keep adding cars to them. communities are deliberately like a board room would Therefore cities are going to have choosing to not have a car each, or get booked, and it gets to start looking at alternatives. It’s a drill each, or a hedge-cutter or a very good usage. naïve to think that we won’t have lawnmower – and their community We try to make sure that at needing a car, and you have to all times, certainly in the inner go online and book it for an hour city, there is a car park within 5 or two, with an hourly charge, minutes walk. If all the cars are you start to think about bundling booked out, and it happens very up all the things you want to do, occasionally, that’s when we rather than jumping in the car have to reassess the fleet and parked in the driveway every time add cars. Right now we have 25 you remember something. cars in Auckland. Autofile: The research seems Autofile: Once you actually own to suggest that car share a car, the costs of petrol are in programmes reduce car usage, a sense only incremental above and also car sales. Our readers the base costs of buying it, like to sell cars, so in that sense which means it’s easy to drive. you’re a competitor? You believe car share means that Victoria: I don’t see us as a threat people will drive less? to the automobile industry, I Victoria: There’s plenty of think we are the way that the research on car share in the US, automobile industry will find its and it found that many people new market. There will always be who joined didn’t need their some people who will want and second or third car and went need to have their own car, but about selling it. The other really as we’ve seen with the large cities interesting thing is that once overseas, it’s just uneconomic to they join car share they notice own a car for many people, and that their driving drops by 50%. there isn’t enough road space. A 2005 study showed that 70% That’s where car share comes in. postponed buying a car because of car sharing. Autofile: Nevertheless the The drop in the number of beauty of having your car is that kilometres they travel each you can deal with pretty much year is enormous. And it’s quite any contingency, especially explainable, because when you important if you’ve got kids. actually have to think about Victoria: Anybody that drives on
14 | www.autofile.co.nz Autofile: Auckland Transport has some central suburbs where agreed to have your cars parked commuters park and walk to on-street (rather than in car work, meaning there’s no parking parks). How important is that? for local residents. It’s a real Victoria: Sydney is a great challenge for Auckland Council example of a local government managing the fact that most of and council that recognised the those properties don’t have any need to offer their residents an off-street parking. We all tend to alternative to car ownership. think that the pavement outside They started off doing a trial our house belongs to us, but it with the car share companies, doesn’t, it belongs to all of us. and went from 30 spots to over The concept of resident only 400 now. [Australian car share parking will eventually have to company] GoGet, I went to see change, like in England where them one January and they had you have to pay for parking. 5000 members, a year later they That again is what has been a had 10,000. Going on-street gave real boost to car share, because them such incredible visibility, people have seen an extra cost people saw the signs, saw people to car ownership. using the cars, and thought, “That’s so easy, why would I need Autofile: Last question: what to own a second car when I can happens if a person leaves do that?” rubbish in a car? A lot of people in congested Victoria: Usually a member will cities find it’s way easier to use call us and say that a car is dirty, public transport to get about, and if somebody left rubbish in it rather than try to find a park. they get fined, $25. It’s a club. If the motorway everyday knows Cityhop because they were under Here in Auckland there are they smoke it’s $150. that everybody beside them is the illusion that their fleet cars generally a single occupant in the were always out. It was an illusion, car. What research has shown is because in a lot of organisations that the reason people do that is what tends to happen is that ‘just in case’ – ‘just in case I might unless the fleet car is part of a need my car at lunchtime’. The pool it tends to be a department reality is that 99% of the time car, known as a ‘soft perk’, so the there is no just in case, and with manager treats it as their car, but it enough education people realise doesn’t ever leave the space until that they can have a membership it takes the manager home again MVR of Cityhop and if they need a at night and drives them to work car at lunchtime there’s one just in the morning. down the road. That’s where some of our Name & Address But it’s naïve to think that smarter corporates have provider someone living in the suburbs recognised that they don’t need can live without a car right now. a fleet car, they joined a car share But if you live anywhere in the so that their team have always MotorWeb is authorised to provide inner city it’s completely and got access to a car. you name and address information for: utterly viable for you to be able to In New York the city council have access to a car. put its entire fleet into the car Registered Motor Vehicle Traders share company, to encourage all Finance companies Autofile: In terms of users, its employees to think differently what’s the split of your users about how they moved about. Insurance companies between business and private? A lot of the American cities WOF reminders Victoria: We’re about one third understand that it requires a Repossession agents business, two-thirds individuals. complete cultural shift. We’ve I can go into most organisations, done it with rubbish – 20 years Service Stations and depending on what sort of a ago nobody recycled, certainly system they use and the number not at their front door. of people, I can pretty accurately Here EECA for example has no Call our industry helpdesk today guess their taxi bill. We’ve had car parks with its building, and it’s a number of examples of big compulsory for its staff to catch 0800 668 679 organisations who’ve joined public transport.
www.autofile.co.nz | 15 news News in brief VEHICLES Honda CEO takes unusual step Honda’s CEO Takanobu Ito says that the new US Honda Civic’s flat reception in the American market is something he is responsible for, and WANTED vowed to make improvements to the vehicle. Sales on the US Civic are down on the previous year, despite the new BUYING NOW model being launched, and despite a lift in the overall market. And the ninth generation Civic has been criticised for appearing too similar to the miles motor group previous model, and for a dull interior made with cheap materials. Toyota Nissan Mazda The car was left off the Honda VW Lexus Consumer Report’s list of Hyundai Kia recommended vehicles, an unknown slight for the We are always looking to purchase Civic in recent years. The US NZ NEW CARS AND COMMERCIALS consumer magazine criticised the car for a choppy ride and excessive road PaUL CURin 0274 333 303 [email protected] noise, though its excellent fuel economy was noted. In an interview with US media, Ito acknowledged that the vehicle had failed to impress. “I’m fully aware there were mixed opinions for the Civic for the US market. “We take inputs from the various markets with sincerity and try to work out the best actions for what we have observed. Those decisions rest with me.”
Audi VW There is talk that the refresh will arrive in 2013, a year earlier than scheduled. WE PURCHASE NZ NEW CARS AND COMMERCIALS FOR ALL OUR FRANCHISES Brett Harris 029 293 1232 Toyota to build vehicles with BMW diesel engines [email protected] www.farmerautovillage.co.nz BMW Group and Toyota Motor Corporation have announced an agreement Mitsubishi • Mercedes Benz • Honda Hyundai • Isuzu Utes to share and work www.inghamdriven.com SsangYong • Great Wall together on developing Karl Briggs 0274 721 551 We purchase NZ new cars & commercials. [email protected] All makes & models. Anywhere in NZ. next-generation environmental-friendly technologies, as well as a deal for supply of diesel engines to Toyota. Buying: Nationwide. Vans, Utes, Light Trucks. The deal involves Contact Gareth 021660180 [email protected] www.317.co.nz collaborative research on lithium-ion battery technologies, as well as the possibility of further collaborations. Joint work could allow development of next-generation batteries to be done faster and to a higher level said a Toyota representative in Tokyo. But the deal also involves supply of diesel engines so that Toyota can build fuel-efficient, low CO2-emission vehicles for the European market. Under the agreement, BMW will supply Toyota with 1.6 litre and 2.0 litre diesel engines starting in 2014, and the engines will be installed in a number of Toyota-produced vehicles destined for sale in the European market. Norbert Reithofer, Chairman of the Board of Management of BMW AG heralded the agreement between “the leading provider of environment- friendly series technology in the volume segment” and “the most innovative and sustainable manufacturer of premium automobiles”. TO ADVERTISE HERE CONTACT: Supplying Toyota with diesel engines represents an important step in the expansion of BMW’s sales activities for engines and powertrain systems he said. Ph 0508 288 863 or 021 455 775 It’s the first time Toyota has looked to the outside for a supply of engines. advertising@autofi le.co.nz Previously Toyota supplied BMW with a 1.6-liter diesel engine for its Mini between 2002 and 2005.
16 | www.autofile.co.nz Am I better than By David Boshier General Manager AutoBase Ltd
email: [email protected] the rest? AutoBase Twitter: @DealerBaseNZ
e get a lot of questions from dealers wanting to know how their Wonline performance stacks up with similar businesses, asking us for “Average” monthly stats on other dealers’ sales through put, number of enquiries etc. However, there is no ‘norm’. Variants like price, stock, lead management, marketing, promotions and social media all contribute to sales and leads which means you would be comparing apples to oranges. While we will never publish a NBR style rich list, the top performers would be no surprise as these businesses standout by showing excellence in all areas - not just in their online marketing. Before getting into facts and figures, those at the top have a number of them to keep an on-going engaging this information from your online will less. And avoid place holder common traits worth exploring. conversation alive. provider? Trending and tracking can images if possible (below left). They understand their market There are number of motor be achieved by just running your segment and customise their dealers who do this very well. eye over the data, or if you wish uying higher profile and larger listings and marketing approach Those chasing the mass-market with limited excel knowledge it is Breal estate online works just to suit. concentrate on higher listing easily graphed. If your vehicle views like print advertising. Utilise any They have a tight lead visibility and first in category style are low, the vehicle listed should be features of packages that your management process. features, generally supported by addressed. online provider offers to give your If the customers they are seeking finance options and customer A common reason for low listings more exposure. If your come from a niche base and testimonials. vehicle views (despite poor use of goal is to also drive customers vehicles are the type that forms a images and little detail) is a lack of to your own dealership website, following or community, the driver hen comparing keywords within the description or state in your listings that there is to get them back to their own Wperformance, the easiest not placing a model name variation is more information available to dealership website or Facebook place to start is the vehicle online within the text. If the listing is a the customer if they go to your page. From this point it is easy for daily views. Can you get access to Mazda CX-7 or Land Cruiser make website. Some online providers sure you use the words CX7 or offer hyperlinks directly through Landcruiser within the comments. to your website from your listings. Searching for your own listings This additional information can be is a great way of bench marking anything of value to the customer performance. Most vehicle browsers ranging from YouTube clips, search for a keyword - hence the finance options or other customer requirement to have relevant and testimonials. high value keywords within a listing. In summary, online media One of the most popular key words is accountable, with accessible is ‘Manual’ transmission. The quality performance. Time does need to be and number of images have a large taken to track trends however the bearing on views and those listings information is readily at hand and with over 11 images attached the payoff is immediate. Getting it attract more attention than those right is what counts.
www.autofile.co.nz | 17 new cars by Mike Stock
Weird and wacky Honda Micro Commuter Toyota Fun-Vii wonderment at Tokyo Nissan PIVO 3 Suzuki Regina otor Show concept cars Whether those comic book-like Mhave been radical since “big eyes” headlight clusters will the days when they were called have global appeal or strike a chord dream cars – consider Ford’s 1950s with anyone over the age of seven is nuclear-powered show car which perhaps arguable. in retrospect seems more like a Suzuki is showing continued nightmare than a daydream. faith in the future of gasoline as Automotive concepts were out in an automotive fuel, though. It says Much further down the radical portable power source. their droves at the 2011 Tokyo Motor the Regina will have “excellent path is Honda’s Micro Commuter Then we come to Toyota which Show, some of them offering hints fuel efficiency and low emissions Concept, a micro-sized, futuristic, admits that its Fun-Vii ( Fun-Vehicle of what might be just around the thanks to lightness and superior electric city commuter vehicle interactive internet) concept corner, others looking deep into the aerodynamics.” which it says will become “a highly is “far out!” which may be the future, some being just plain wacky. Weighing 730kg it’s as light as a accessible form of mobility”. understatement of the decade. The Inspired perhaps by the minicar and has a drag coefficient at If you bought one you’d get two only concessions to automotive phenomenal worldwide success of least 10% lower than current models. vehicles for your money. Inside the design tradition seem to be the the slightly offbeat styling of its Swift, Suzuki says that will help achieve fuel Micro Commuter is a Honda Motor wedgy profile and the wheels. Suzuki showed the Regina concept economy of at least 3.1 litres/100km Compo electric motorcycle. When Anyway, it’s Toyota’s vision of “a future which it says is “a vision of a next- and CO2 emissions as low as 70g/km you’re not riding the bike you can where people, cars and society are generation global compact car”. using a petrol engine. detach its battery and use it as linked,” whatever that can mean. Self-parking and lightning- Toyota to shed its beige cardigan? fast electric Nissans oyota is working to shake off its lines of the second generation Tbeige cardigan styling image Celica GT-Four, the original MR2 and issan’s everyday road cars automatically drive, locate a parking with a revamped and streamlined its Ferrari-esque successor, the last Nmight not break the mould space and park without driver design department tasked to model Celica. but when the outfit’s designers assistance in the infrastructure- produce what the Japanese giant’s But for the greater part of its are given a free hand to develop equipped parking lots of the future. boss Akio Toyoda calls “much more recent history, Toyota’s products concepts they’re sure to come up It can also charge itself and return characterful” cars. have been blandly styled, or just with radical ideas. to its driver at the carpark exit when Toyoda has lured design guru, plain boring to look at: reliable, Nissan has even been known called by smartphone. Tokuo Fukuichi, back to head well-engineered but scarcely style- to put some of them into limited It’s a three-seater with narrow- the Toyota and Lexus design setters – more knitted twin-set production – the S-cargo and Figaro tread rear tyres and IWM (in-wheel department. Fukuichi was formerly a than leather miniskirt. for instance – and at the 2011 Tokyo motors). A wide steering angle star designer for Toyota and among The Avalon, Camry and Aurion Motor Show it showed concept allows it to U-turn on a road only four the cars he developed was the scarcely caused styling ripples or cars centred on electric power that metres wide. The car has zero turn radically-styled and genre-breaking increased a viewer’s pulse rate; and included the highly futuristic PIVO gap, so if the front wheels can make Previa MPV which debuted in 1989. after the elegantly streamlined early 3 city car and Esflow sports coupe the turn, the rear wheels will follow British magazine Autocar quoted 1990s model, the Corona’s styling which offers supercar acceleration. without scraping the body. Fukuichi as saying his task is to degenerated to the point where it Nissan calls the PIVO 3, “the smart Designed to prove that electruic design “cool cars” for Toyota and looked like a slightly rounded and urban commuter EV (electric vehicle) cars an offer entertaining driving, the Lexus; he’ll also be trying to inject ill-proportioned shoebox, bland to of the near future”. Its Automated Esflow (which debuted at Geneva last some visual excitement into both the point of being anonymous. Valet Parking system will enable the March) builds on Nissan’s sports car brands’ hybrid cars. “We need to But if Fukuichi has his way, those PIVO 3 to heritage with a 270Z-like rear- establish an image of eco and fun, conservative, cautious designs drive chassis and bodywork. not just eco.” will become things of the past Two independently- And he’ll be working to make and Toyotas and Lexuses will get controlled midship-mounted the design department more striking looks to match their solid electric motors each drive autonomous to short-circuit the engineering. a rear wheel. Nissan talks of multi-tiered “committee” structure European pundits are pointing 0-100km/h acceleration of that currently oversees the design of to the radical nose styling of the under five seconds, coupled each new Toyota and Lexus model. new Lexus GS as a foretaste of to a 240-kilometre range There have been exciting what may be in the Toyota design between charges of the car’s Toyotas in the past – take the pipeline under the guidance of
Nissan Esflow mid-mounted batteries. 2000GT for instance, the swoopy Tokuo Fukuichi.
18 | www.autofile.co.nz Protecta profile 2011 has come and now nearly gone!
t has been a great year in some 24hr Roadside Assistance, a full out just what precious metals year of significant growth. With respects culminating in a nail- accident management service people have hidden away in their financially strong underwriters, biting Rugby World Cup win. and is available to purchase garages. PROTECTA Classic is enthusiastic motor vehicle and IHowever it has been immediately it is an offering that headed up by Ray Meharg and he motorcycle dealers, new and another tough year for the is too hard to say no to. has a team of enthusiasts that are current insurance products and a motor industry. The world Since the Christchurch keen to talk to and help insure sales team focused on providing continues to struggle with an earthquakes there has definitely peoples Classic Cars, Motorcycles, excellence in customer service on-going economic crisis while been an increased awareness Muscle Cars, Hot Rods, Vintage we are ready to take on the many New Zealand, Japan and now and acceptance for insurance Cars and Modern Classics. challenges that 2012 will bring.
Thailand have had to deal with products by consumers. There is going to be devastating disasters. This has been a general increase in 2012 another tough year e would like to wish has had the effect of stunting strike rates across all insurance while the world tries to deal with Wall our customers a demand and reducing the supply products from many of our dealers on-going economic crisis which very Merry Christmas and a from manufacturing plants. especially with Guaranteed Asset is now gripping the European prosperous New Year. Through all this PROTECTA Protection (GAP). Many dealers countries. Travel safe and enjoy the Insurance and our agent network have understood the real benefits The emissions rule will be festive season. have delivered yet another of GAP to their customers and another change for the industry See you in 2012 ! good result. It has been a year by offering it every time, and not and this is expected to have the of diversification and providing prejudging the customers’ needs, effect of increasing the average The team at competitive products to our we have seen a significant lift in age and mileage of the NZ fleet. PROTECTA Insurance customers. Motor Vehicle and sales. There has also been a steady The Insurance (Prudential Motorcycle Insurance have been change in the sales from Payment Supervision) Act 2010 is going outstanding performers and Protection Plan to Lifestyle to make some of the smaller given us the ability to provide Protection Insurance. The benefit insurers make a decision on how customers with a total solution. to the customer of being able to they continue to conduct their This means they do not have to choose their amount of cover and business. With source these insurance products retain this cover even if the credit the increased from another insurer which contract has finished has proved capitalisation means the motor vehicle and to be a winner for all parties. This required it motorcycle dealer does not lose trend will definitely continue may mean that further business but is able to throughout 2012. some of these add these to their current sales This year PROTECTA Insurance insurers will discontinue offerings. Customers demand launched our new Classic and this business will be quality products at a competitive Insurance product to satisfy an transferred to the larger insurers. price and when they find out increasing demand. Kiwis love PROTECTA Insurance has that these products include their cars and it is amazing to find plans in place for 2012 to be a
www.autofile.co.nz | 19 disputes
The Case: Historical damage flag case The imported truck was not described on the SIN as imported largely dismissed as damaged when it had been.
Background checked it was found to have it would be very rare for a The Decision: The purchaser could not make On 10 February 2006 Mrs Patuawa underbody corrosion. Landcruiser flat deck truck to be a case for costs connected to bought a 1999 Toyota Landcruiser Patuawa’s mechanic Mr Bracey of sold to a private buyer because the flagged damage, namely flat deck truck for $25,900 from Kaihu Motors 1988 gave evidence it can only accommodate a driver underbody corrosion. Marcel Motors Limited. It was not for the purchaser of a wide variety and one passenger and its primary At: the Motor Vehicle Disputes marked as ‘imported as damaged’ of repairs he had undertaken on the purpose is as a highly durable work Tribunal, Dargaville on the SIN. The purchaser has vehicle since the purchaser bought vehicle for carrying loads off road since discovered that the vehicle it, including to the drive shaft, the on its flat decked tray. was designated as damaged by fuel tank strap, Spring leaf and U The consequence of this is underbody corrosion when it was bolts, Replacing the rear springs and that the purchaser was not, in The Tribunal cannot see any border checked in April 2004, tyres, and work had to be done as purchasing the vehicle, a consumer connection whatsoever between which she says is a breach of the the chassis was damaged. and hence she does not have the that the underbody corrossion Fair Trading Act (FTA) 1986. The trader said that after benefit of the CGA. and the repairs that were done to The trader admits it made a listening to the purchaser’s Had the CGA applied, the the vehicle, apart from one issue, mistake by incorrectly describing the evidence and that of Mr Bracey he tribunal also considered that the the fuel tank holding strap was, vehicle as not having been imported was totally confused as to what the purchaser had failed to require according to Mr Bracey, badly as a damaged vehicle on the SIN, purchaser was claiming. the trader to remedy each failure corroded. The sum involved is $104. however the trader says the vehicle He admits he made a mistake before having Kaihu Motors 1988 was only damaged by underbody when he completed the SIN by do the work and hence the Tribunal Bruce Dell’s comment corrosion which was repaired before ticking the wrong box to show the does not consider the purchaser In February 2006, purchased a 1999 it was complied and the vehicle has vehicle had not been imported complied with s 18(2)(a) of the CGA Toyota Landcruiser for $25,900.00. since passed thirteen warrants of damaged, but says he has faith in which imposed on her a duty to The Purchaser claimed a breach fitness inspections. the NZTA system by which such require the trader to do the work of the Fair Trading Act and failure corrosion would have had to be and allow the trader a reasonable to comply with the Consumer The evidence repaired and inspected before time within which to do so. Guarantees Act because of non- The purchaser and her husband compliance took place. If the vehicle The essence of the purchaser’s compliance of description. Claim told the Tribunal they have a “10 were structurally damaged and not claim is that the trader’s conduct for $10,137.39 for repairs to the acre block” on which they farm fit to be on the road it would not, he breaches the FTA by misleading vehicle in the 5 ½ year period. cattle. They decided to buy a says, have got its MR2A and been the purchaser. The Dealer admitted that Toyota Landcruiser flat deck truck complied. While the trader has admitted it had made a mistake by for use on their small farm in Mr Grand says he was not that it was a mistake, the Tribunal incorrectly describing the vehicle activities such as feeding out and informed of the purchaser’s issues considers that the trader’s conduct on the SIN card but suggested for Mr Patuawa’s recreational use with the vehicle until 10 October was capable of being misleading minimal damage. in off road pig hunting and fishing, 2010 some 4 years and 8 months and that the purchaser was probably Some interesting facts about the the latter activity involving driving after the sale when Mr Patuawa in fact misled into believing that the use of the vehicle over the period the vehicle along the beach once came to see him about the front vehicle had not been imported as a and the Tribunal considered all of the every two months. springs on the vehicle. The trader damaged vehicle. normal matters under both Acts as to At the time of sale the has never been requested to do any However the purchaser what constituted consumer etc. vehicle was 7 years old, and had work on the vehicle or given the and her husband did not show Pleasingly and perhaps not 122,428kms on its odometer. In opportunity to do so before it was any connection between the surprisingly, after so long, the the VOSA the buyer contracted out done by Kaihu Motors 1988. misleading conduct and the repair Tribunal found that the Purchaser of the CGA, agreeing that she was costs they claimed. The Tribunal, on did not show any connection acquiring the vehicle for business The finding the advice of its Assessor has come between the misleading conduct purposes. The Tribunal considered whether to the view that most of the repairs and the repair costs. It was found On 14 October 2010 the the purchaser in this application claimed to have been done on the that most of the repairs claimed purchaser learnt from a letter from was a “consumer” as defined in vehicle were probably the result of were probably the result of fair wear NZTA, in response to an earlier the CGA. fair wear and tear as a farm vehicle, and tear and use of the vehicle. enquiry made of it by the purchaser, The Tribunal considered as its off- road use to hunt pigs, and its However, a small order of $104.00 that when the vehicle was border a matter of common sense that use on the beach. was made for one minor matter.
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20 | www.autofile.co.nz disputes
The Case: Trader didn’t fix faults so ended up The purchaser emailed the trader over faults with the car but got no with mechanic’s bill response, so had the vehicle fixed by his mechanic. Background cover bush seal and coolant, as well between Mr Damarani and the The Decision: On 29 July 2011 Mr Eng bought a as for a new inlet tank, antifreeze and purchaser, the dispute has come The trader had little comeback, and 2003 BMW 525i for $16,000 from labour which he says was for the work before the Tribunal. He says he was ordered to pay the bill plus the Car City Autos. The purchaser done in repairing the radiator leak. considers the failure of the dash Tribunal’s costs. sought the Tribunal’s order that the A day or two after receiving lights is a common fault in BMW’s At: the Motor Vehicle Disputes trader should pay him the cost he the vehicle the purchaser noticed and he also considers the price Tribunal, Auckland has incurred of repairing an oil leak, oil on his garage floor and soon to replace the instrument panel a leak in the radiator and replacing afterwards some of the lights on the is more expensive than the trader the vehicle’s faulty instrument vehicle’s instrument panel ceased to could have had the work done for. panel, totalling $1,634.15. function. The purchaser telephoned Vulinovich, the trader’s CEO was The trader says that it would have Mr Damarani on 10 August to tell The finding unable to offer any real defence to the been willing to repair the vehicle’s him of the problems, who asked Based on the facts the Tribunal purchaser’s application at the hearing. faults but that due to a breakdown the purchaser to send an email concluded that at the time of This matter should have been settled in communications between its describing the faults which he did sale the vehicle was neither free before proceeding to a hearing. The salesman Mr Damarani and the that day. The purchaser received from minor defects nor as durable Tribunal will therefore order the trader trader’s CEO, Mr Vulinovich, the work no response from the trader so he as a reasonable purchaser of to pay the reasonable costs of the was not done by the trader. sent another email to the trader such a vehicle would regard as Tribunal’s hearing of $500. on 19 August by which time the acceptable. Facts purchaser had taken the vehicle to Under the CGA the purchaser Bruce Dell’s comment The purchaser, before he his mechanic for a quotation. The must give the supplier a reasonable In July 2011, purchased 2003 BMW purchased the vehicle had his mechanic found that the vehicle’s time within which to repair any 525i for $16,000.00. The Purchaser mechanic examine the vehicle radiator was still leaking and the faults. If the supplier does not seeks to meet costs incurred in and test drive it. His mechanic purchaser notified the trader of do so, the purchaser may then repairing oil leak, a leak in the radiator pointed out an oil leak thought to that in his email of 19 August. Once elect to either have the fault(s) and replacing the faulty instrument be around the rocker cover gasket, again in his email of 19 August the rectified elsewhere and recover the panel, all totaling $1,634.15. and a radiator leak. The purchaser purchaser asked for a response from reasonable cost of doing so from the The Purchaser’s evidence was agreed to purchase the vehicle the trader within 3 working days. supplier, or to reject the vehicle. accepted and not disputed. The from the trader on the trader’s When he had not heard from the Based on the purchaser’s emails Dealer did not attempt to mediate salesman’s promise that the trader trader by 21 August the purchaser and actions in contacting the trader the dispute (comes back to what I would repair those items. made a copy of his emails and took the tribunal found as a fact that the keep saying). The Dealer was unable The VOSA contains as special them to the trader on 21 August. purchaser required the trader to to offer any real defence to the conditions the trader’s agreement to The purchaser had the trader remedy the faults with the vehicle application. Accordingly, not only did “replace rocker cover gasket water acknowledge receipt of the emails and gave the trader a reasonable the Dealer have to pay the $1,634.15 tank replace & AC”. by placing its stamp on the copies time within which to do so but the but also, costs of $500.00. Mr Vulinovich told the Tribunal of the emails. trader failed to do so. that his salesman, Mr Damarani, had The trader failed to contact the The trader’s CEO explained LEGAL ADVICE BY PHONE asked him before agreeing to sell purchaser and so, on 25 August, the the trader’s failure to respond to Bruce Dell Law the vehicle to the purchaser for the purchaser had his mechanic fix the the purchaser as a breakdown of Bruce Dell Law (BDL) is being trader if he was willing to agree to vehicle, for a total cost of $1,634.15. communications. inundated with calls about various repair the rocker cover oil leak and Since filing his application with the The invoices for the work totaled Motor Vehicle Disputes Tribunal cases that dealers are involved with. the leak from the radiator and he had Tribunal the purchaser says he has not $1,634.15 and were carefully To date, these calls have been agreed to the trader doing so. had any contact from the trader to reviewed by the Tribunal. The taken on a no fee basis. BDL is very happy to obtain new The vehicle was delivered to the attempt to mediate his application. costs appear to the Tribunal to business from the motor vehicle purchaser on 3 August 2011 and Mr Mr Vulinovich for the trader be reasonable, so the trader will industry, however cannot continue to provide advice, gratis, as this Damarani told the purchaser that the says that he was overseas when therefore be ordered to pay the Bruce Dell Law – “problem solver”disrupts the work of other clients. work to repair the oil leak and radiator the dealings between the trader purchaser the sum of $1,634.15. In future, dealers seeking lengthy telephone advice will incur leak had been done. Invoices were and Mr Damarani took place and The Tribunalautofi le also are considers delighted to have Brucea standard as part charge of theof $100.00 Autofi plusle team advising our readers produced at the Tribunal for work he is disappointed that through that the disputeon the shouldlessons have to be been learned fromGST, past unless Motor they Vehicle come to Disputessome Tribunal cases arrangement. done on a cam cover gasket, a cam a breakdown in communication resolvedIf in you mediation require because legal advice Mr give Bruce a call on 09 570 5036
Bruce Dell Law – “problem solver” . Bruce Dell has been closely associated with the auto industry for 37 years, during this time he has handled many complex legal issues on behalf of dealers both in Auckland and Palmerston North autofi le are delighted to have Bruce as part of the Autofi le team advising our readers on past Motor bd Vehicle Disputes Tribunal cases. If you require legal advice give Bruce a call on 09 570 5036 law www.autofile.co.nz | 21
. Problem bd solver law industry statistics
Around the country Total New Cars 5644 2010: 5869 3.8% Car sales - November 2011 Total Used Cars 6962 2010: 7811 10.9%
Whangarei NEW: 127 2010: 97 30.9% Used: 117 2010: 150 22.0% Thames sHIppING sErvICEs NEW: 46 2010: 42 9.5% Used: 2010: 48 % To NeW ZeAlANd ANd AUsTrAlIA FroM JAPAN, ChINA ANd KoreA Auckland 46 4.2 NEW: 2233 2010: 2244 0.5% Used: 3427 2010: 3885 11.8% Tauranga NEW: 205 2010: 191 7.3% Armacup pioneered the used vehicle shipping Used: 247 2010: 281 12.1% LATEST SCHEDULE Hamilton industry from Japan to New Zealand in 1987 and NEW: 340 2010: 274 24.1% Rotorua Used: 432 2010: 437 1.1% NEW: 60 2010: 53 13.2% in 1989 introduced the fi rst dedicated car carrier. Used: 60 2010: 63 4.8% Today Armacup continue to offer an excellent cost falstaff V5 New Plymouth loaDinG Osaka 28 nov NEW: 95 2010: 53 79.2% effective service to New Zealand car dealers with Used: 95 2010: 128 25.8% Nagoya 29 nov Gisborne benefi ts such as: Yokohama 30 nov NEW: 2010: 34 Wanganui 48 41.2% arriVinG Auckland 26 Dec NEW: 62 2010: 35 77.1% Used: 40 2010: 48 16.7% Used: 38 2010: 48 20.8% Wellington 28 Dec Napier DOOR TO DOOR SERVICE INCLUDING Lyttelton 30 Dec NEW: 128 2010: 133 3.8% Palmerston North MAF Border inspection Used: 135 2010: 172 21.5% NEW: 150 2010: 188 20.2% Used: 146 2010: 174 16.1% Odometer certifi cation Masterton isolde V3 NEW: 37 2010: 32 15.6% Digital Photography for prior sales in NZ loaDinG Osaka 30 Dec Nelson Used: 33 2010: 39 15.4% NEW: 83 2010: 53 56.6% Nagoya 28 Dec NZ Customs clearance Used: 85 2010: 103 17. 5 % Wellington Yokohama 29 Dec NEW: 485 2010: 469 3.4% Delivery Nationwide arriVinG Auckland 26 Jan Westport Used: 672 2010: 722 6.9% NEW: 4 2010: 6 33.3% Insurance Wellington 28 Jan Used: 6 2010: 10 40.0% Blenheim Lyttelton 29 Jan NEW: 52 2010: 29 79.3% Greymouth Used: 24 2010: 26 7.7 % GENEROUS REWARDS PROGRAMME NEW: 10 2010: 19 47.4% Hoegh Xiamen V8 Used: 24 2010: 35 31.4% Christchurch Ship your motor vehicles on NEW: 1189 2010: 1637 27.4% loaDinG Osaka 28 Dec Armacup vessels and you can Used: 963 2010: 1098 12.3% Nagoya 27 Dec earn seamiles points for air travel Yokohama 25 Dec Timaru NEW: 44 2010: 41 7.3% (only applicable to used imports) arriVinG Auckland 25 Jan Used: 72 2010: 65 10.8% Wellington 26 Jan Lyttelton 27 Jan Oamaru NEW: 8 2010: 11 27.3% Used: 16 2010: 11 45.5%
Dunedin NEW: 158 2010: 151 4.6% PHONE 0800 ARMACUP (276 2287) Used: 210 2010: 196 7.1 % or 09 303 3314 Invercargill NEW: 80 2010: 77 3.9% EMAIL [email protected] Used: 74 2010: 72 2.8% www.armacup.co.nz NZ SALES OFFICE Our premium online service. SIGN UP FOR FREE! Telephone: +64 9 257 0050 BECOME A MEMBER AND ENJOY THESE EXCLUSIVE BENEFITS: Email: [email protected] ✓ Exclusive opportunities to buy direct from Japan. ✓ Hundreds of vehicles! Two shipments each month. NZ CUSTOMER SERVICE CENTRE ✓ ✓ Get exclusive access to AutoTerminal’s latest purchases. Get the best prices, based on Japan direct pricing, in $NZD. Telephone: +64 9 257 0070 ✓ Buy with confidence! Our vehicles are risk-free, with a ✓ View a wider range of vehicles, including AutoTerminal’s Email: [email protected] seven day right of return. in-transit and unshipped vehicles. PIONEERS AND INNOVATORS TO THE ✓ We are New Zealand owned and operated, and off er a full New Zealand-based support service. www.autoterminal.com USED VEHICLE IMPORT MARKET 22 | www.autofile.co.nz sHIppING sErvICEs To NeW ZeAlANd ANd AUsTrAlIA FroM JAPAN, ChINA ANd KoreA
Armacup pioneered the used vehicle shipping LATEST SCHEDULE industry from Japan to New Zealand in 1987 and in 1989 introduced the fi rst dedicated car carrier. Today Armacup continue to offer an excellent cost falstaff V5 effective service to New Zealand car dealers with loaDinG Osaka 28 nov Nagoya 29 nov benefi ts such as: Yokohama 30 nov arriVinG Auckland 26 Dec Wellington 28 Dec DOOR TO DOOR SERVICE INCLUDING Lyttelton 30 Dec MAF Border inspection Odometer certifi cation isolde V3 Digital Photography for prior sales in NZ loaDinG Osaka 30 Dec Nagoya 28 Dec NZ Customs clearance Yokohama 29 Dec Delivery Nationwide arriVinG Auckland 26 Jan Insurance Wellington 28 Jan Lyttelton 29 Jan
GENEROUS REWARDS PROGRAMME Ship your motor vehicles on Hoegh Xiamen V8 loaDinG Osaka 28 Dec Armacup vessels and you can Nagoya 27 Dec earn seamiles points for air travel Yokohama 25 Dec (only applicable to used imports) arriVinG Auckland 25 Jan Wellington 26 Jan Lyttelton 27 Jan
PHONE 0800 ARMACUP (276 2287) or 09 303 3314 EMAIL [email protected] www.armacup.co.nz
PIONEERS AND INNOVATORS TO THE USED VEHICLE IMPORT MARKET used import sales
Import market good for some, patchy for others
sed imports sales rose lower price bracket. this message filters through to spoken to by Autofile had recently in November, benefiting “We’re still buying cheap – we consumers and in fact promotes shut up shop, thinking it as good a from the season lift, to haven’t found that it’s hard to get activity suggests McGifford. time as any to move on. 6962U units. It’s the highest sales stock in Japan.” Purchasing at the moment is Steven Fang at Go Motors says total in six months, but it’s still a Dante Salvador of Wheels on more needs-based, people buying they began importing a number ten percent drop on November West is another New Lynn dealer because their car is on its last legs, of the new shape models a few last year. who says that the market has picked rather than seeing a car they want months ago. Some dealers spoken to by up of late. and buying it. Located in Grey Lynn, Auckland, Autofile had a very positive view He’s unsure how he will cope Like many in the industry, doors down from Giltrap franchise of the market, citing an immediate next year with the higher costs of McGifford says that there’s dealerships and John Andrew, Fang uplift in sales following the RWC vehicles, and the market’s desire for a genuine worry that under says that the location doesn’t suit and the General Election. cheap cars. capitalised dealers will start selling cheaper vehicles. Josh Houston, Sales Manager But in the short term there are “slashing and burning” to make He’s looking to expand his model at Semble Cars in Auckland’s New still plenty of vehicles to sell – he deals happen, once creditors are mix by including New Zealand new Lynn says that the numbers have believes his two digit stock will last knocking on their doors. vehicles, but admits it’s hard to get been picking up the last few weeks. him through to May. Looking to the three-digit buyers to move up to the newer “We’ve had quite a few He’s concentrated solely on the stock, McGifford believes that vehicles. requests that we’ve got in before two-digit stock, and won’t start once the Japanese auction houses A new shape Mazda looks nice the new rule comes in, and that’s buying the newer cars until March start noticing more activity on the on the yard, but is hard to price kept us busy.” or April. vehicles prices may start to rise. under $18,000 He’s expecting the sales to He’s hoping for a busy The stock is there he says, but “Most people are spending continue right up to Christmas. January, but says that based on definitely not to the extent and between $8-12,000, or under “It always does this time of year.” recent years, February and March range that has been available. $15,000. It’s a very small group With two-digit stock on the could be slow. Popular selling models such as an that spends between $15,000 and yard and in storage, he expects it AutoTerminal’s Daryl ’03 Atenza will have to be swapped $50,000.” will last them several months into McGifford says that while the out for duller ’05-06 models. Numbers of sales each month the new year. registration statistics are up, the “There’s only so many silver have also dropped. But he believes that there is feedback from dealers has not Allions that can be sold.” He believes that next year three-digit stock in Japan that been particularly positive. Also a factor in the availability they’ll reduce the numbers of cars remains accessible, 2005-06 model On whether sales will pick up of vehicles sold in Japan in 2005-6 on the yard, and pay more money year - having two spotters on the in the new year, McGifford says is the subsequent recession and its for individual vehicles, as well as ground in Japan makes things that looking back to after the last impact on fleet dynamics. keeping trade-ins on the yard. easier he says. emissions change in 2009, the “Our expectation is that our Nevertheless in terms of One possibility for the import subsequent three months were ability to purchase vehicles out of sourcing stock other dealers are in landscape next year is a proliferation stellar in terms of sales, and the Japan is going to take a large hit the same boat. of identical cars among dealers, entire year was strong. next year.” “We don’t know how it will go with fewer models to choose from, “But the market got to that For some in the industry sales next year, we’ll just wait and see which could make it harder for oversupply/under-demand have been gloomy. One dealer what happens.” import dealerships to differentiate situation, with some people willing themselves. to cut some pretty crazy deals. Used Import Passenger Registrations - 2010-2011 Houston believes that with low “So it will be interesting to see if overheads including a smaller yard it happens again with the amount 8500 2010 and a lower rent area, they’ll manage of cars that have come in, there’s not 2011 to price beneath their competitors. really the market for it the way I see 8000 Those with smaller yards will have an it. It’s a hard one to read.” advantage he says. 7500 New Lynn in West Auckland also ne possibility is that dealers has a perception among buyers Ocan bring buyers into 7000 as being better value for money, the market, with many large perhaps borne out by the fact that dealerships actively promoting in 6500 rents are cheaper. their advertising the emissions rule “That’s where the bargains are.” changeover as a good time to buy, 6000 Servicing the cheaper end of and there has also been coverage the market, he’s confident that in the news media both television 5500 there is stock to be found in Japan and print. Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec that will continue to work in the But it remains to be seen whether
24 | www.autofile.co.nz used import sales
Used Passenger Vehicle Sales by Make - November 2011 Used Passenger Vehicle Sales by Model - November 2011
Nov ‘11 2011 Full 2011 Mkt Nov 2011 2011 Import market good for some, patchy for others Make Nov ‘11 Nov ‘10 +/- % Mkt Share Year share Make Model Nov ‘11 Nov ‘10 +/- % ‘11 Mkt Full Mkt Share Year share Toyota 1792 2207 -18.8 25.7% 20159 27.5% Toyota Corolla 334 524 -36.3 4.8% 4158 6.3%
Nissan 1180 1454 -18.8 16.9% 11702 16.0% Subaru Legacy 284 394 -27.9 4.1% 3451 5.2%
Mazda 985 1009 -2.4 14.1% 9508 13.0% Mazda Atenza 278 263 5.7 4.0% 2850 4.3%
Honda 725 779 -6.9 10.4% 7705 10.5% Toyota Estima 268 348 -23.0 3.8% 2831 4.3%
Subaru 487 639 -23.8 7.0% 5812 7.9% Mazda Demio 232 273 -15.0 3.3% 1872 2.8%
Mitsubishi 364 429 -15.2 5.2% 3890 5.3% Toyota Vitz 213 269 -20.8 3.1% 2527 3.8%
Bmw 284 305 -6.9 4.1% 3090 4.2% Bmw 3 Series 160 186 -14.0 2.3% 1825 2.7%
Volkswagen 204 179 14.0 2.9% 2144 2.9% Mazda Axela 154 131 17.6 2.2% 1676 2.5%
Suzuki 169 161 5.0 2.4% 1756 2.4% Honda Odyssey 147 175 -16.0 2.1% 1586 2.4%
Ford 128 132 -3.0 1.8% 1448 2.0% Nissan Wingroad 141 159 -11.3 2.0% 1569 2.4%
Audi 123 75 64.0 1.8% 1024 1.4% Subaru Impreza 134 165 -18.8 1.9% 1548 2.3%
Mercedes-Benz 99 51 94.1 1.4% 795 1.1% Honda Stream 133 149 -10.7 1.9% 1352 2.0%
Chevrolet 64 64 0.0 0.9% 586 0.8% Toyota Ist 132 102 29.4 1.9% 1153 1.7%
Peugeot 44 48 -8.3 0.6% 532 0.7% Honda Accord 129 123 4.9 1.9% 1357 2.0%
Jaguar 39 24 62.5 0.6% 298 0.4% Mazda Mpv 126 115 9.6 1.8% 1095 1.6%
Chrysler 31 35 -11.4 0.4% 340 0.5% Nissan Primera 126 187 -32.6 1.8% 1536 2.3%
Volvo 25 23 8.7 0.4% 330 0.4% Nissan Tiida 120 141 -14.9 1.7% 835 1.3%
Land Rover 24 15 60.0 0.3% 209 0.3% Nissan March 118 76 55.3 1.7% 1178 1.8%
Hyundai 21 35 -40.0 0.3% 347 0.5% Nissan Bluebird 117 196 -40.3 1.7% 1158 1.7%
Daihatsu 17 14 21.4 0.2% 100 0.1% Volkswagen Golf 115 88 30.7 1.7% 1048 1.6%
Isuzu 17 14 21.4 0.2% 124 0.2% Suzuki Swift 114 103 10.7 1.6% 1109 1.7%
Jeep 16 7 128.6 0.2% 129 0.2% Mitsubishi Lancer 109 130 -16.2 1.6% 1122 1.7%
Dodge 11 4 175.0 0.2% 65 0.1% Honda Fit 104 79 31.6 1.5% 1071 1.6%
Alfa Romeo 10 11 -9.1 0.1% 122 0.2% Toyota Ipsum 102 128 -20.3 1.5% 1173 1.8%
Holden 10 9 11.1 0.1% 121 0.2% Toyota Funcargo 98 97 1.0 1.4% 1036 1.6%
Opel 10 10 0.0 0.1% 134 0.2% Honda Civic 96 103 -6.8 1.4% 1046 1.6%
Mini 9 10 -10.0 0.1% 150 0.2% Toyota Altezza 93 123 -24.4 1.3% 1065 1.6%
Porsche 8 5 60.0 0.1% 54 0.1% Nissan Elgrand 91 68 33.8 1.3% 787 1.2%
Lexus 6 5 20.0 0.1% 68 0.1% Toyota Caldina 78 63 23.8 1.1% 858 1.3%
Plymouth 5 2 150.0 0.1% 19 0.0% Nissan Skyline 75 91 -17.6 1.1% 812 1.2%
Aston Martin 4 1 300.0 0.1% 11 0.0% Toyota Rav4 72 69 4.3 1.0% 635 1.0%
Citroen 4 1 300.0 0.1% 33 0.0% Mitsubishi Colt 64 59 8.5 0.9% 626 0.9%
Mg 4 0.1% 27 0.0% Nissan Sunny 62 182 -65.9 0.9% 385 0.6%
Pontiac 4 3 33.3 0.1% 40 0.1% Mazda Premacy 54 57 -5.3 0.8% 532 0.8%
Renault 4 2 100.0 0.1% 56 0.1% Toyota Platz 49 68 -27.9 0.7% 624 0.9%
Bentley 3 1 0.0% 7 0.0% Bmw 5 Series 48 47 2.1 0.7% 487 0.7%
Cadillac 3 4 -25.0 0.0% 45 0.1% Nissan Liberty 47 52 -9.6 0.7% 519 0.8%
Fiat 3 6 -50.0 0.0% 42 0.1% Mazda Tribute 44 75 -41.3 0.6% 609 0.9%
Saab 3 4 -25.0 0.0% 46 0.1% Nissan Presage 44 40 10.0 0.6% 392 0.6%
Other 23 34 -32.4 0.3% 278 0.4% Other 2057 2113 -2.7 29.5% 21855 32.9%
Total 6962 7811 -10.9 100.0% 73346 100.0% Total 6962 7811 -10.9 100.0% 73348 110.5%
www.autofile.co.nz | 25 new vehicle sales New car sales ‘bit of a grind’
ew passenger sales of slightly ahead of October was Farmers have focused on retiring the story across the board. 5644 units in November good,” said Kerr. debt this year, and many also But overall he sounds an were down 3.8% “Year to date the numbers aren’t willing to spend until after optimistic note for sales in the comparedN with November 2010, but reflect the serious stock shortages Christmas, though he says that Waikato region. were up 4% (216 units) on October. that impacted on the industry. there is a good amount of enquiry “It’s okay, but there’s a lot of After strong sales in Q1, across Commercial sales are however from rural districts, perhaps with a improvement left in it.” the year the growth has reduced to buoyant so there must be some view to future purchasing. Breaking down the overall now sit at the slim margin of 2.1%. life in the underlying economy.” “I understand that a lot of figures, Toyota took out the Commercials, with 1684 Yet as the year runs out, farmers have put money on short top place in the passenger car units, were up 11.7% on last new vehicle sales are facing the term deposit simply because last segment with just over 20% of November, and that’s despite natural inertia created by the year this time we almost went into the market, followed by Holden stock constraints caused by the prospect of delaying buying to a drought. (12.5%) with Ford in third place Thai flooding, and caution from ensure 2012 is recorded as the “If we have a good December- (just under 11%). Year to date heavy commercial buyers due to year of registration. January with weather and Toyota and Holden take out uncertainty over new Road User Rey McCone, Dealer reasonable rain I think we’ll see a the first two positions followed Charges set to come into play next Principal at Canterbury Mazda flood of spending.” by Hyundai, who hover at just year, with RUC weight bands still says that it felt that there was However while the cash isn’t below 10% market share (9.92% undecided. a good pick up after the RWC yet flowing, Sexton says it’s to be precise). The total new vehicle market is and school holidays, but that heartening for rural dealers to see In the commercial segment up 5% year to date, ahead of the everything seems to have ground that farming at the moment is in Toyota retains first position with predictions of the Motor Industry to a halt prior to Christmas. good strength. 23.7% of the market, followed by Association (MIA)’s members, who “People are more worried “I think we in the rural districts Ford 17.9%, with Mitsubishi in were picking growth of 2-3%. about holidays than buying cars.” are going to look forward to – not third position. Motor Trade Association (MTA)’s While they’re getting good a flush of spending – but perhaps The Toyota Corolla maintains Ian Stronach says that overall the enquiry on the new BT-50, they’re an ongoing stabilised level of top spot as the best-selling new vehicle market recorded some not able to give any firm delivery spending, more stable than we’ve passenger car (439) followed modest gains during November information at the moment due to had in previous years.” by the Hyundai i30 (238) with after a sluggish October. the production delays in Thailand. Despite caution from farmers, the Toyota RAV4 (221) in third While the month was largely He says that interest in vehicles Sexton says they’re still meeting position. Year to date the Corolla overshadowed by the election is subdued across the board, monthly numbers as they’ve is number one followed by campaign, good activity within though the private sector is budgeted for, “though these aren’t the Suzuki Swift and Holden the commercial vehicle sector abnormally shy. what you’d call a budget of great Commodore. Ford Ranger was the especially, meant a more positive “Usually you pick up a few expectation”. best-selling commercial vehicle in feel to the overall market. heading into Christmas, but this And likewise they’re focused November with 264 registrations, “Though there was plenty of month has been particularly quiet.” on keeping costs down, while Toyota was forced to settle election related news during the Uncertainty in Christchurch over including limiting their spend on for silver and bronze, with the month, some distributors were homes and businesses certainly advertising, which he believes is Hilux (259) and the Hiace (122). able to leverage the focus on this. hasn’t helped says McCone, and “Commercial vehicles problems with insurance have continue to lead the way, and slowed things further. New Passenger Registrations - 2010-2011 despite some restrictions to Many in Canterbury are picking commercial vehicle supply as a a lift when building companies 7000 2010 result recent of the flooding in get underway, perhaps in the mid- 2011 Thailand, there was good activity year, though he’s hoping it will 6500 in this sector, especially in the come a bit quicker. utility market where several new “It’s just been a bit of a grind 6000 models seem to have stimulated the last couple of months. But additional demand. ” hopefully it will come right in the 5500 MIA CEO Perry Kerr says that New Year.” the new vehicle market is ‘treading Dennis Sexton, Dealer 5000 water’, but that November sales Principal at Fairview Motors, with remained okay. four branches in the Waikato 4500 “We anticipated last month’s says that while sales are okay, general election would have a underlying the strength of the 4000 negative impact on vehicle sales, rural economy is caution from Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec so to come out of the month farmers over their spending.
26 | www.autofile.co.nz new vehicle sales
New Passenger Vehicle Sales by Make - November 2011 New Passenger Vehicle Sales by Model - November 2011
Nov 2011 2011 Make Nov ‘11 Nov ‘10 +/- % Nov ‘11 2011 Full 2011 Mkt Make Model Nov ‘11 Nov ‘10 +/- % ‘11 Mkt Full Mkt Mkt Share Year share Share Year share Toyota 1138 1421 -19.9 20.2% 9727 16.6% Toyota Corolla 439 658 -33.3 7.8% 3423 5.8%
Holden 703 550 27.8 12.5% 6082 10.4% Hyundai i30 238 116 105.2 4.2% 2192 3.7%
Ford 618 748 -17.4 10.9% 5449 9.3% Toyota Rav4 221 86 157.0 3.9% 1324 2.3%
Hyundai 538 480 12.1 9.5% 5827 9.9% Holden Commodore 212 258 -17.8 3.8% 2216 3.8%
Mazda 377 473 -20.3 6.7% 4570 7.8% Holden Captiva 172 82 109.8 3.0% 1555 2.6%
Suzuki 302 418 -27.8 5.4% 4466 7.6% Ford Territory 159 45 253.3 2.8% 975 1.7%
Nissan 284 235 20.9 5.0% 2627 4.5% Suzuki Swift 158 268 -41.0 2.8% 2733 4.7%
Kia 218 182 19.8 3.9% 2213 3.8% Toyota Yaris 155 141 9.9 2.7% 1577 2.7%
Mitsubishi 217 228 -4.8 3.8% 2818 4.8% Ford Focus 149 241 -38.2 2.6% 944 1.6%
Volkswagen 197 135 45.9 3.5% 2424 4.1% Mazda Mazda3 146 227 -35.7 2.6% 1863 3.2%
Honda 181 269 -32.7 3.2% 2502 4.3% Ford Falcon 135 259 -47.9 2.4% 1335 2.3%
Subaru 144 156 -7.7 2.6% 1465 2.5% Toyota Camry 129 157 -17.8 2.3% 958 1.6%
Audi 109 102 6.9 1.9% 1270 2.2% Holden Cruze 106 94 12.8 1.9% 1316 2.2%
Mercedes-Benz 76 53 43.4 1.3% 902 1.5% Hyundai Santa Fe 106 57 86.0 1.9% 1059 1.8%
Dodge 73 30 143.3 1.3% 498 0.8% Nissan Tiida 93 43 116.3 1.6% 400 0.7%
Bmw 70 74 -5.4 1.2% 1191 2.0% Toyota Highlander 87 167 -47.9 1.5% 1024 1.7%
Peugeot 51 47 8.5 0.9% 721 1.2% Holden Epica 84 4 2000.0 1.5% 330 0.6%
Ssangyong 45 15 200.0 0.8% 418 0.7% Mazda Mazda6 84 139 -39.6 1.5% 1157 2.0%
Lexus 44 40 10.0 0.8% 463 0.8% Mitsubishi Outlander 81 95 -14.7 1.4% 962 1.6%
Jeep 34 24 41.7 0.6% 359 0.6% Subaru Legacy 75 47 59.6 1.3% 425 0.7%
Skoda 34 17 100.0 0.6% 496 0.8% Honda Jazz 73 36 102.8 1.3% 968 1.6%
Land Rover 33 21 57.1 0.6% 376 0.6% Mitsubishi Lancer 73 45 62.2 1.3% 475 0.8%
Mini 29 21 38.1 0.5% 296 0.5% Mazda Mazda2 70 45 55.6 1.2% 384 0.7%
Great Wall 22 7 214.3 0.4% 118 0.2% Ford Fiesta 68 120 -43.3 1.2% 1074 1.8%
Citroen 20 10 100.0 0.4% 177 0.3% Nissan Qashqai 67 39 71.8 1.2% 698 1.2%
Chery 14 0.2% 143 0.2% Ford Mondeo 65 83 -21.7 1.2% 1065 1.8%
Alfa Romeo 11 15 -26.7 0.2% 154 0.3% Holden Barina 63 59 6.8 1.1% 274 0.5%
Factory Built 10 8 25.0 0.2% 141 0.2% Holden Barina Spark 57 33 1.0% 215 0.4%
Daihatsu 9 16 -43.8 0.2% 61 0.1% Kia Sportage 56 50 12.0 1.0% 724 1.2%
Renault 8 1 700.0 0.1% 82 0.1% Volkswagen Golf 54 41 31.7 1.0% 748 1.3%
Volvo 7 20 -65.0 0.1% 171 0.3% Mazda Cx-7 53 60 -11.7 0.9% 595 1.0%
Fiat 6 9 -33.3 0.1% 81 0.1% Hyundai ix35 51 72 -29.2 0.9% 821 1.4%
Jaguar 6 7 -14.3 0.1% 42 0.1% Hyundai i45 49 82 -40.2 0.9% 563 1.0%
Porsche 6 7 -14.3 0.1% 133 0.2% Suzuki Sx4 49 42 16.7 0.9% 556 0.9%
Ferrari 2 0.0% 13 0.0% Kia Cerato 47 39 20.5 0.8% 433 0.7%
Geely 2 25 -92.0 0.0% 56 0.1% Kia Rio 46 25 84.0 0.8% 305 0.5%
Maserati 2 0.0% 20 0.0% Suzuki Kizashi 42 26 61.5 0.7% 401 0.7%
Aston Martin 1 0.0% 30 0.1% Volkswagen Polo 42 30 40.0 0.7% 542 0.9%
Chevrolet 1 0.0% 25 0.0% Dodge Caliber 41 4 925.0 0.7% 204 0.3%
Other 2 11 -81.8 0.0% 86 0.1% Other 1549 1754 -11.7 27.4% 19880 33.9%
Total 5644 5869 -3.8 100.0% 58693 100.0% Total 5644 5869 -3.8 100.0% 58693 100.0%
www.autofile.co.nz | 27 [continued from page 1] Thai floods dampen Ranger launch
Object of desire: the new Ford Ranger
In spite of the stock problems tradesmen head up there and open they’re still making monthly targets stock comes through. Ranger still managed to take out their own businesses and create so can’t complain. “We’ve had such amazing pre- the top spot in the sales chart havoc for 12 months or two years.” Wine growers in the area are awareness, and amazing media in November, a mere five units Compared with last year Dunedin buying – he believes that those coverage for the vehicle, which ahead of Hilux. City Ford is up 16% on new vehicle who managed things well are now has driven such a lot of showroom Keith Kippenberger, Ford New sales, with utes making up much of reaping the benefits, while others traffic and dealer demand that we Vehicle Sales Manager at Dunedin this growth. have not faired so well. just felt it wasn’t necessary to make City Motors says that there’s been no There’s wait times on more than Chris Masterson, Marketing the bigger noise. issue with sales of the new Ranger – just the Ranger, and he’s hoping Manager at Ford New Zealand “The important thing from our only supply. that by February they’ll catch up couldn’t be happier with the vehicle’s perspective, as this is such an all- He says the size of the new ute, with orders. reception, including winning the NZ round truck which can be utilised along with a more car-like drive, as One point in their favour is that Autocar Overall Car of the Year award as an everyday vehicle, is talking to well as the many features such as people are prepared to wait. last month. the wider customer base about its dual climate control, are appealing “Five years ago a customer Nevertheless sales are king. broader use; not just as a commercial to buyers. would have just laughed if they’d “We had some reasonable vehicle but as a family car as well.” Commercial sales in Otago been told there had been a three stocks arrive for our launch month Asked whether it’s a spot that are buoyant says Kippenberger, month wait.” in October, and so last month we Mazda are already targeting with though no one particular group is In part this is because people had some pretty good sales, but their BT-50 advertising, Masterson dominating the sales stats. may have to wait elsewhere, but we probably didn’t have all the says Ford will look to accentuate the Farmers are waiting for their also because people are prepared derivatives that we thought we toughness of the Ranger. lamb-cheques in March-April, to wait to get what they want. would have to meet our full potential.” “We’re positioning ourselves as though the well-off ones are still Stuart Oulton, Sales Manager at With respect to market the more macho-looking, capable, buying. Many have waited for the McKendry Ford in Blenheim, says leadership, Masterson says that traditional Ford-built tough truck – Ranger to come onto the market that while sales are going well they’re with Toyota no doubt having extra obviously with all the refinements – “The new diesel five-cylinder has naturally disappointed there isn’t stock on hand for the Hilux update that come with the whole new been well-accepted.” more stock available. launched in September, it’s hard to vehicle itself.” Builders, plumbers, logging They’re currently just taking orders, gauge how the market position will However Masterson says that companies are also coming to and can’t give a firm answer about look moving forward. a big factor is winning over Hilux the party. when the vehicles will come through. But one thing that is clear is the customers. “The well-established companies But Oulton says that people popularity of the truck. “What we’ve heard through our are still well-heeled, and are doing are accepting – firstly because the “Dealers are saying that the dealers is that customers see that very well.” vehicle is “so good”, and secondly awareness for this truck has been the Ranger is such a leap ahead Kippenberger believes that a lot they realise that “occasionally Mother amazing, and the amount of pre- that even though they might have of the fly-by-nighters have dropped Nature takes her course and does order that they’re taking is fantastic. owned three-four Hiluxes in a row, out of the market, making it easier for affect things”. We’re now just waiting for ramp up they’re now prepared to jump ship those remaining. They’re telling customers that and delivery of our arranged stock.” and try a Ranger. ”Fly-by-nighters think your job is have agreed to wait that they Production in Thailand is now “Obviously we’ve got a job to do, easy, but then two years later once probably won’t see their new vehicle up and running, and stock is still to prove to any conquest customers they start having to pay tax and all until April. coming through, but Masterson that our vehicle’s up to it all-round, that they think ‘this is too hard’. The “We hope that we’ve given says that realistically it won’t be not just a performance point of view well-heeled businesses keep going.” ourselves enough of a cushion there until the end of February that they’ll but also reliability, cost of ownership He expects a lot of these types to be able to supply within that time, be able to fulfil full sales potential. and everything else. will be attracted to Christchurch once but obviously it’s out of our hands.” Normal launch advertising has “We know that we’ve got to it gets up and running. Across the new car range, Oulton not taken place, and full launch prove to our customers that it is a “You’re going to see builders and says that while sales may be harder, advertising will be rolled out when great truck. ”
28 | www.autofile.co.nz new commercial sales
New Commercial Sales by Make - November 2011 New Commercial Sales by Model - November 2011 Nov ‘11 2011 2011 Make Nov ‘11 Nov ‘10 +/- % Nov ‘11 2011 Full 2011 Mkt Make Model Nov ‘11 Nov ‘10 +/- % Mkt Full Mkt Mkt Share Year share Share Year share Toyota 400 428 -6.5 23.8% 5437 27.9% Ford Ranger 264 97 172.2 15.7% 1942 10.0% Ford 302 166 81.9 17.9% 2599 13.3% Toyota Hilux 259 275 -5.8 15.4% 3674 18.9% Mitsubishi 142 125 13.6 8.4% 1689 8.7% Toyota Hiace 122 141 -13.5 7.2% 1585 8.1% Nissan 134 174 -23.0 8.0% 2294 11.8% Nissan Navara 117 154 -24.0 6.9% 2173 11.2% Holden 117 101 15.8 6.9% 1302 6.7% Mazda Bt-50 107 56 91.1 6.4% 952 4.9% Mazda 107 63 69.8 6.4% 974 5.0% Holden Colorado 97 73 32.9 5.8% 1116 5.7% Volkswagen 76 93 -18.3 4.5% 866 4.4% Mitsubishi Triton 83 75 10.7 4.9% 1140 5.9% Isuzu 62 45 37.8 3.7% 612 3.1% Mitsubishi L300 59 48 22.9 3.5% 548 2.8% Mercedes-Benz 49 56 -12.5 2.9% 622 3.2% Volkswagen Amarok 42 2.5% 404 2.1% Great Wall 47 23 104.3 2.8% 370 1.9% Hyundai H1 34 47 -27.7 2.0% 591 3.0% Hyundai 39 47 -17.0 2.3% 615 3.2% Ford Transit 29 61 -52.5 1.7% 573 2.9% Mitsubishi Fuso 32 31 3.2 1.9% 317 1.6% Great Wall V240 26 20 30.0 1.5% 293 1.5% Hino 30 34 -11.8 1.8% 253 1.3% Mercedes-Benz Sprinter 24 49 -51.0 1.4% 480 2.5% Scania 20 12 66.7 1.2% 203 1.0% Great Wall V200 21 1.2% 77 0.4% Fiat 18 35 -48.6 1.1% 186 1.0% Isuzu N Series 19 10 90.0 1.1% 168 0.9% Alexander Dennis 17 1.0% 86 0.4% Toyota Landcruiser 19 12 58.3 1.1% 178 0.9% Western Star 15 3 400.0 0.9% 86 0.4% Isuzu F Series 18 5 260.0 1.1% 142 0.7% Kenworth 14 3 366.7 0.8% 126 0.6% Mitsubishi Fuso Canter 18 9 100.0 1.1% 159 0.8% Other 63 68 -7.4 3.7% 834 4.3% Other 326 375 -13.1 19.4% 3276 16.8% Total 1684 1507 11.7 100.0% 19471 100.0% Total 1684 1507 11.7 100.0% 19471 100.0%
New, Used, and secondhand Commercial sales by Region - November 2011 NEW Used Dealer-To-Public Public-To-Public Nov '11 Nov '10 % DIFF Nov '11 Nov '10 % DIFF Nov '11 Nov '10 % DIFF Dlr Share* Nov '11 Nov '10 % DIFF Whangarei 51 36 41.7% 6 4 50.0% 74 73 1.4 18.9% 317 303 4.6 Auckland 586 649 -9.7% 146 168 -13.1% 435 459 -5.2 20.8% 1661 1529 8.6 Hamilton 138 117 17.9% 17 12 41.7% 193 178 8.4 29.9% 452 467 -3.2 Thames 12 10 20.0% 2 1 46 35 31.4 31.9% 98 111 -11.7 Tauranga 65 61 6.6% 16 14 14.3% 101 119 -15.1 24.8% 306 298 2.7 Rotorua 33 15 120.0% 7 8 -12.5% 46 50 -8.0 26.1% 130 148 -12.2 Gisborne 20 16 25.0% 1 47 37 27.0 37.9% 77 64 20.3 Napier 60 57 5.3% 4 7 -42.9% 87 81 7.4 29.2% 211 227 -7.0 New Plymouth 52 21 147.6% 6 4 50.0% 82 55 49.1 31.4% 179 155 15.5 Wanganui 16 6 166.7% 28 21 33.3 26.7% 77 91 -15.4 Palmerston North 61 34 79.4% 3 2 50.0% 134 122 9.8 32.0% 285 270 5.6 Masterton 24 12 100.0% 2 2 0.0% 34 36 -5.6 29.6% 81 71 14.1 Wellington 118 169 -30.2% 13 16 -18.8% 100 101 -1.0 20.8% 381 415 -8.2 Nelson 39 17 129.4% 4 0.0% 57 63 -9.5 26.5% 158 184 -14.1 Blenheim 19 8 137.5% 3 2 50.0% 42 36 16.7 34.1% 81 70 15.7 Greymouth 10 8 25.0% 1 1 0.0% 26 32 -18.8 37.1% 44 37 18.9 Westport 4 2 100.0% 11 8 37.5 25.6% 32 29 10.3 Christchurch 205 152 34.9% 60 22 172.7% 293 201 45.8 28.0% 753 642 17.3 Timaru 21 22 -4.5% 3 6 -50.0% 41 42 -2.4 32.3% 86 83 3.6 Oamaru 6 11 -45.5% 1 20 11 81.8 43.5% 26 27 -3.7 Dunedin 94 50 88.0% 7 3 133.3% 103 97 6.2 29.7% 244 281 -13.2 Invercargill 50 34 47.1% 3 5 85 83 2.4 28.3% 215 187 15.0 Total 1684 1507 11.7% 304 278 9.4% 2085 1940 7.5 26.1% 5894 5689 3.6 *Dealer share of Secondhand Market
www.autofile.co.nz | 29 Emissions rule a factor in UK imports?
IMVIA figures suggest that as a result of the Exhaust 50 percent of vehicles will no longer be compliant. Emission Rule, coming into force 1 January 2012, As part of an ongoing series, used import dealers and how the changes will impact on their busines autofile will profile hose with a long memory are going to be in s. kettle of fish It’s undeniable that the shift MIKE MAPPERSON, director typical importing dealer, I import of Coopers Cars on Auckland’s sell the odd New Zealand-new car, cars from about 2001-2, through than its Japanese counterpart. Great North Rd, believes that if the when the mileage is low.” to about 2007. Generally speaking, That’s what started imports in implementation of the Exhaust Mapperson concedes that if I don’t get involved in competing the rst place, the fact that they may remember comments competition with Emission Rule goes ahead as he were selling brands such as in this other in currency has been the main with new car franchises’ used car were just so much cheaper than planned, dealers will be forced to Toyota, Nissan and Mazda departments. But if I can only it would local cars, and that’s never really import newer vehicles at higher be easier to source stock locally. import cars from 2006 and 2007 in changed, though admittedly the prices, and ultimately end up “But it would also mean that I’d be the particular lines that I deal in, gap has narrowed.” competing with the used vehicle competing with nine out of ten namely Audi, Volkswagen, Peugeot, made by Auckland dealer franchise dealers,” business of franchise dealers. dealers, rather than one out of ten.” “Perry Kerr has been very vocal, scenario.” driver in support of developing Alfa Romeo and Mini, then I’m and has come out as saying that “If it goes ahead as expected, “We’ve selected ou going to be bringing in vehicles r market David Vinsen is talking th and as proposed, dealers won’t niche as far as makes are rough that will compete directly with the top of his hat because he have much choice. They’ll have concerned, and we’ve selecte them, and they’ve never been able d underestimates the innovative their catchment of cars reduced our market niche as far as age to compete on price with by probably 55 to 60 pe imports.” abilities of IMVIA members. If we Mike Mapperson in September Mapperson wrote. rcent. of cars is concerned. We don’t It elicited a the UK market. Mapperson doesn’t believe get innovative, that means w T The thing that I don’t understand, want to get too old so that they e will it’s possible to source enough just innovate towards the stock and the thing that I don’t think get problematical, and we don’t stock locally, especially with his that the franchise dealers are the people involved fully thought want to get too new deliberately, specialisation. selling. Are the principals going to through, is that it is all being driven because we don’t want to be “We went for a be happy with that when they nd last year, here on the pages of “Perry Kerr has by the Motor Industry Association, year last year competing with the used car response from And it seems that many of when we couldn’t buy anything that there are shipments of 2 representing new dealers and department of franchises.” 007- because the currency was ru 2009 vehicles coming in? When distributors and manufacturers. bbish, Mapperson believes late model and it’s simply not possible to there were shipments of 2002-2005 But the closer they bring the age imports will be able to compete on maintain a full stock on local cars, vehicles coming limit on used imports to a new car, price with late model New Zealand- in it didn’t bother without buying stu that has done franchises, but it will be a di Autofile, where he claimed that the been very vocal, the more we are going to be in new. “There is a degree of arti cial erent Motor Industry the trail blazers have been those 140,000 kilometres, which we kettle of sh in this other scenario. competition with franchise dealers. never price in ation of new vehicles, would normally sell within our They would have been better to “Up till now, I think I’m a very which makes a three-year old New import range. We do occasionally have left us alone, and been happy Zealand-new car more expensive with a 6 or 7 year rolling ban, emissions rule would force used and has come out instead of which they just keep Association CEO importing high-end cars to compete nagging away at the Government to protect their own interests.” Mapperson says that a raft of Government initiatives have import dealers to compete with as saying that David made it progressively harder Perry Kerr, both directly with franchise dealers on for used import dealers. And while there may be the cover of environmentalism, it’s everyday purchasers who lose out. franchise dealerships. Vinsen is talking “What the Labour Government advocating for price, something which would have in particular lost sight of was the people who vote that want cheap cars to be available across the board. If there’s imports coming “If [the Rule] goes ahead through the top of in, then the price of the local a rolling age occurred entirely independent of the vehicles that are already here will go up. Does that help the consumer? I don’t think so.” as expected, and as proposed, his hat because he Autofile is now published twice per month and sent COM ban, but also emissions rule. 1400 auto industry and associated b PLIMENTARY to over usinesses throughout New Zealand If this is your target market - WE REAC H IT dealers won’t have much choice. underestimates the The voice of the auto industry taking issue with But it is the emissions rule which 22 | www.autofile.co.nz They’ll have their catchment of innovative abilities Mapperson’s claim. has prompted many importers to look cars reduced by probably 55 to of IMVIA members. “I do take for alternate supplies of stock, and 60 percent. The thing that I don’t If we get innovative, that means Mike’s threats that he will actively many dealers, particularly those who understand, and the thing that I we will just innovate towards the compete against franchise dealers specialise in Euros, to look at more don’t think the people involved stock that the franchise dealers are by importing younger vehicles, expensive vehicles. fully thought through, is that it selling. Are the principals going to with a grain of salt. Mike is a very But the market for these is is all being driven by the Motor be happy with that when they find good operator and if he could undeniably limited, and it remains to Industry Association, representing that there are shipments of 2007- make money today selling younger be seen how they will fare. new dealers and distributors and 2009 vehicles coming in? When vehicles then he would. I do not It might be discerned that the manufacturers. But the closer there were shipments of 2002-2005 believe he is not selling these impact of UK supplies is far from they bring the age limit on used vehicles coming in it didn’t bother vehicles because of his ‘support for obvious, and won’t be so until a wider imports to a new car, the more we franchises, but it will be a different the franchise industry’.” range of vehicles hits the market.
Used import passenger vehicles arrivals
11000
10000
9000
8000
7000
6000 2010 5000
4000 2011
3000
2000 2009
JAN FEB MAR APR MAY JUN JUL Aug Sept Oct Nov Dec
Used Import Passenger Vehicles By Country Of Export
Country of 2011 2010 Export JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV 2011 YTD % Total Q1-Q2 total Q3-Q4 total2010 total % Total Australia 82 77 82 57 81 123 59 92 106 66 87 912 1.1% 588 595 1183 1.3% Great Britain 101 93 104 78 72 55 78 124 205 238 219 1367 1.7% 337 454 791 0.9% Japan 3989 5136 6633 10036 6893 6051 5174 7154 8930 8615 9871 78482 95.6% 44109 42636 86745 95.6% Singapore 23 23 16 25 36 31 29 29 23 17 42 294 0.4% 791 354 1145 1.3% Usa 51 61 74 62 59 65 51 89 110 102 124 848 1.0% 235 373 608 0.7% Other Countries 17 19 34 3 19 36 27 20 17 20 17 229 0.3% 148 149 297 0.3% Total 4246 5390 6943 10261 7141 6325 5418 7508 9391 9058 10360 82132 100.0% 46208 44561 90769
30 | www.autofile.co.nz [continued from page 11] Market for UK vehicles still taking shape
“They know what they want, be worth it. they’ll look around and if they find us “Any demo car has been owned they’re usually pretty stunned at the by the franchise who are VAT price that they can get it for.” registered, that means that they He says that in most cases can claim the VAT back. Once the on high end UK stuff customers car’s gone into private ownership can make a 30% saving, “which is you can’t claim the VAT, so if it was pretty attractive”. an ’08 and had been in a lease Vehicles such as a Bentley company that’s fine, but as soon as the high end are as much after a “There’s only so many premium Continental Supersport, valued at it’s sold into a private name you’ve bargain as anyone else. purchasers out there, and there’s $400,000 here, can be bought six lost that opportunity.” “It doesn’t matter which market only so many Jaguar XF or BMW months old for well under half that He expects that as more cars you’re in, we all look for a bargain.” X5s that can be sold.” says Dann. come in, the residuals will deteriorate Asked whether the market will He believes that a big push Buyers can also order new cars, and start to meet the market. eventually be flooded with newer through is going to be in the and specify colour, upholstery and Glenn Tulloch of Corporate Cars vehicles out of the UK, Tulloch agrees. diesel ute range. other features. on Auckland’s North Shore sells a “It’s like anything, every man “We’ve got a few on the go and While currency is a big factor, mix of near new and new cars on and his dog will be doing it soon they’re well-specified, well-priced, the depressed market for cars in Trade Me. so make hay while the sun shines and very nice looking utes.” the UK is also helpful. “You’ve obviously got to outlay a I guess.” They’ve brought in a number of He can order older cars such as fair amount of cash to buy the new AutoTerminal’s Daryl McGifford L200’s and Navaras that have been ’07-08, however says that vehicles ones, so fairly capital intensive.” believes that the UK market will well-priced says McGifford. “It’s a need to be VAT qualifying for it to He believes that buyers in become more targeted. good opportunity.”
Secondhand car sales - November 2011 Dealer-To-Public Public-To-Public Public-To-Dealer Nov ‘11 Nov ‘10 +/- % MARKET SHARE* Nov ‘11 Nov ‘10 +/- % Nov ‘11 Nov ‘10 +/- % Whangarei 516 491 5.1 23.0% 1726 1753 -1.5 271 238 13.9 Auckland 5140 5120 0.4 27.9% 13278 13547 -2.0 4085 3899 4.8 Hamilton 1305 1246 4.7 31.3% 2862 2943 -2.8 1128 982 14.9 Thames 183 196 -6.6 28.7% 455 473 -3.8 78 65 20.0 Tauranga 784 816 -3.9 29.2% 1898 1956 -3.0 532 489 8.8 Rotorua 218 250 -12.8 24.1% 687 677 1.5 144 146 -1.4 Gisborne 149 183 -18.6 28.5% 374 349 7.2 92 119 -22.7 Napier 473 482 -1.9 27.1% 1273 1291 -1.4 353 335 5.4 New Plymouth 400 443 -9.7 30.0% 934 945 -1.2 235 258 -8.9 Wanganui 160 156 2.6 27.4% 423 397 6.5 119 123 -3.3 Palmerston North 710 728 -2.5 31.4% 1550 1505 3.0 618 560 10.4 Masterton 142 146 -2.7 30.8% 319 353 -9.6 100 69 44.9 Wellington 1355 1332 1.7 32.5% 2817 3020 -6.7 1064 935 13.8 Nelson 291 358 -18.7 25.1% 869 926 -6.2 207 189 9.5 Blenheim 165 132 25.0 31.5% 359 352 2.0 113 96 17.7 Greymouth 114 103 10.7 35.6% 206 155 32.9 56 50 12.0 Westport 27 34 -20.6 18.6% 118 121 -2.5 4 1 Christchurch 2042 1828 11.7 31.2% 4512 4636 -2.7 1603 1518 5.6 Timaru 247 229 7.9 35.4% 451 480 -6.0 172 127 35.4 Oamaru 78 67 16.4 29.9% 183 172 6.4 24 19 26.3 Dunedin 608 668 -9.0 28.4% 1534 1582 -3.0 394 462 -14.7 Invercargil 446 475 -6.1 33.9% 871 839 3.8 320 376 -14.9 NZ Total 15553 15483 0.5 29.2% 37699 38472 -2.0 11712 11056 5.9 *Dealer share of Secondhand Market
www.autofile.co.nz | 31 The team at Autofile would like to thank clients, contributors and readers for your support this year. Autofile continues to be delivered FREE to readers due to the continued support of our advertisers so a very big THANKS to them
We wish you all, our very best wishes for the festive season and look forward to working with you again in 2012
The next issue of Autofile will be published on the 17th of January 2012