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Product Update Changes Effective 11 December 2016, 01 January 2017 & First Quarter 2017
Current as of 05 December 2016 Product Update ®
• Changes effective 11 Dec 2016 - European Open tickets - CityNightLine - OBB Nightjet - DB Direct tickets - Italy Group Tickets - Thalys • What’s new for 2017 - Rail Pass Update - 2017 Rail Europe GSA Training Program • First Quarter 2017 - Seasonal pricing Rail & Hotel Packages - New Tours for Great Britain Changes effective 11 Dec 2016 ®
• European Open Tickets - Validity of tickets to be reduced from 15 days to 4 days - SJ (Sweden) revised child age
o Children 7 – 19 (inclusive), 50% off, under 7 free when accompanied by an adult • Italy Group Tickets - Discount changed to 10% reduction (formerly 20%) - Minimum 10 passengers required (formerly 6) • Thalys: New Fare Range - Service Changes
o Free WiFi available to all passengers (as of April 2016) o New Minigroup fare for 3, 4, or 5 travelling together o New child fare: 23% decrease in 1st class, 48% decrease in 2nd class o Only 1 suitcase per person in 2nd class Changes effective 11 Dec 2016 ®
• DB Direct - Ticket validity reduced from 15 days to 4 days - Refund fee increased from 17.5€ to 19€, excludes local train tickets - Booking Horizon increased to 180 days - Price increase of 1.9% for Flexprice tickets
• CityNightLine service ends 11 Dec 2016 - Some routes will continue to be operated by other carriers Changes effective 11 Dec 2016 ®
• OBB Nightjet - Many OBB night trains will be operated under the brand Nightjet - Night train service being extended to Germany, Italy and Switzerland - Includes former CNL routes: Munich<->Rome, Munich<->Venice, Zurich<->Hamburg - Nightjet Routes:
Vienna - Villach - Bologna- Florence - Rome Vienna - Linz - Zurich
Munich - Salzburg - Villach - Florence - Rome Graz - Leoben - Feldkirch - Zurich
Vienna - Villach - Padova - Verona - Milan Zurich - Basel - Freiburg - Berlin - Hamburg
Munich - Salzburg - Villach - Verona - Milan Vienna - Linz - Frankfurt - Cologne - Düsseldorf
Vienna - Linz - Villach - Udine - Venice Vienna - Linz - Hanover - Hamburg
Munich - Salzburg - Villach - Udine - Venice Innsbruck - Munich - Hannover - Hamburg
Vienna - Leoben - Florence - Pisa - Livorno Innsbruck - Munich - Cologne - Düsseldorf
Vienna - Arlberg - Feldkirch – Bregenz Vienna – Linz – Feldkirch Changes effective 11 Dec 2016 ®
• OBB accommodations include seat, couchette and sleeper - Couchette and sleeper accommodations include breakfast - OBB Nightjet services offer deluxe sleeper cars with shower and toilet • New OBB Fare Range, including Nightjet - New individual fares:
o Leisure Adult/Child – T3 Deluxe Sleeper, Book Early in all classes of service, Pass 1 & Pass 2 – T3 Deluxe Sleeper, Pass 2 – Single Deluxe & Double Deluxe Sleeper - New group fares:
o Deluxe Sleeper: Single, Double and T3 o Sleeper: Single, Sleeper and T3 - Discontinued fares:
o 1st Cl Seat, Leisure Child – Single Deluxe Sleeper, All group child fares - Changes to existing fares:
o New after sales for Leisure Adult & Child fares, New after sales for Pass 1 & Pass 2 fares, New after sales for Group fares Eurail - 2017 ®
• New Youth age range: 12 – 27 inclusive • Average 1.5% price increase on Eurail Global and Select Passes • New Eurail Italy - Switzerland - 4, 5, 6, 8, 10 days in 2 months NEW: Increase in - 1st & 2nd class: Adult/Saver/Youth/Child Youth Age • New Eurail France Pass NEW: - 3, 4, 5, 8 days in 1 month Eurail Two - 1st & 2nd class : Adult/Saver/Youth/Child Country • Changes in coverage in Switzerland Select Pass - - Matterhorn Gotthard Bahn / Glacier Express is 100% included NEW: - - Boats: now 50% discount instead of free Eurail One
o Exception: Lake Thun and Lake Brienz still free Country Pass - - Mountains: new 25% discount instead of various percentages
o Exception: Mt. Rigi and Mt. Pilatus 50% discount. Eurail 2017 ®
• Eurail Portugal Pass - 2nd class Saver Pass added
• Price level updates for Eurail Two Country Select Passes - Austria-Hungary: from H to L - Austria-Czech Republic: from H to L - Austria-Slovenia/Croatia: from M to L - Austria-Germany: from H to M - Czech Republic-Germany: from H to M - Denmark-Germany: from H to M Eurail 2017 ®
• New Eurail / Interrail bonus partner: Eurostar - Special Passholder fare
o Standard: 30€ (subject to change) o Standard Premier: 38€ (subject to change) o Will require use of a rail day o 45 minute advance check-in required - Routes
o London/Ashford/Ebbsfleet <> Paris o London/Ashford/Ebbsfleet <>Brussels/Lille/Calais o London/Ashford/Ebbsfleet <> Disneyland Paris - Eligible Passes/Routes
o All Eurail and Interrail Global Pass: all routes listed above o Eurail Select Pass, Eurail and Interrail One Country Pass - UK-Belgium: pass must include Benelux - UK-France: pass must include France Interrail 2017 (European GSAs Only) ®
• New Senior Pass, 60 and over, on all Interrail One Country Passes • New Youth age range: 12 – 27 inclusive • Price decrease of 15% on all 1st class Interrail passes • Price increase of 2% on 2nd class Youth • Changes in coverage in Switzerland - - Matterhorn Gotthard Bahn / Glacier Express is 100% included - - Boats: new 50% discount instead of free
o Exception: Lake Thun and Lake Brienz still free - - Mountains: new 25% discount instead of various percentages
o Exception: Mt. Rigi and Mt. Pilatus - 50% discount. BritRail 2017 ®
• BritRail Pass prices - Generl increase 0 – 2% • BritRail Spirit of Scotland - Offered in Low Season BritRail Promotion • BritRail Pass, BritRail England Pass & BritRail South West Pass - 15 days in 1 month changes to: 15 days in 2 months • BritRail Pass, BritRail England Pass, BritRail London Plus Pass & BritRail South West Pass - New Senior Pass in Standard Class COMING FIRST QUARTER 2017 - Youth fare reduced 35% - 40% • BritRail Central Scotland Pass - Changed to consecutive validity: 3 days COMING FIRST QUARTER 2017 Balkan – France – German Rail Passes ®
• Balkan Flexipass - New validities: 3 and 7 days - New 2-month travel period
o Recap: 3, 5, 7, 10 and 15 days in 2 months • France Rail Pass - Discontinued, moved to Eurail Pass family • German Rail Pass - New Youth age range: 12 – 27 inclusive - New consecutive-day validities: 3, 4, 7
o German Rail Pass Consecutive recap: 3, 4, 5, 7, 10 or 15 days - New flexi validity: 15 days in 1 month
o German Rail Pass Flexi recap: 3, 4, 5, 7, 10 or 15 days in 1 month - New bonus partner: Historic Highlights of Germany
o Free or discounted CityCards/WelcomeCards Swiss Product News ®
• Discontinued - Swiss Half Fare Card Combi - Swiss Transfer Ticket Net with Half Fare Card Combi - Swiss Transfer Ticket with Half Fare Card Combi - Swiss Travel Pass Flex Net with Half Fare Card - Swiss Travel Pass Flex with Half Fare Card Combi • 3 % price increase on Swiss Passes • Pilatus included on Swiss Travel Pass and Swiss Travel Pass Flex for no additional charge • New: Includes public transport in 90 Swiss urban areas • New: Includes entry into more than 500 museums Swiss Product News ®
• New Gotthard Panorama Express - Combines boat and train travel from Lucerne through central Switzerland to Bellinzona - Replaces Wilhelm Tell Express • Jungfrau Travel Pass - 5-6 day passes now includes the railway section Interlaken Ost-Brienz • New Cheese Train - Service begins 06 January 2017 - Round-trip excursion from Montreux – Chateau-d’Chalet - Montreux Swiss Rail and Hotel Packages ®
• Swiss Rail and Hotel Packages - Low Season and High Season prices will display when offered for package
o Tops of Switzerland, Glacier Express Tour, GoldenPass, Tops of Europe and Titlis, and Zurich City and Swiss Alps - Grand Train Tour of Switzerland
o Gotthard Panorama Express replaces Wilhelm Tell Express o Itinerary change: (2 nights Interlaken) - Day 1: Transfer from any Swiss airport or border via Lucerne to Interlaken, overnight Interlaken - Day 2: Excursion Jungfraujoch, overnight Interlaken - Discontinued Package: Peaks Of The World - New Package: Rail Adventure
o 8 day / 7 night (1 night in Lucerne, 2 nights in Lugano, 2 nights in St. Moritz, 2 nights in Zermatt) o Includes travel on Bernina Express, Glacier Express, Gotthard Panorama Express or Gotthard Tunnel) Introducing Tours of Great Britain ®
• The Total London Experience - Full day motor-coach tour of London with guide • Full day tours from London - Bath, Stonehenge and Salisbury
o Round-trip travel by motor-coach with guide to visit Stonehenge, Salisbury and Bath. - Stratford, Oxford, Cotswolds and Warwick Castle
o Round-trip travel by motor-coach with guide through the Cotswolds o Stops in Oxford, Stratford-Upon-Avon and Warwick Castle - Windsor, Bath and Stonehenge
o Round-trip travel by motor-coach with guide to visit Windsor, Stonehenge and Bath - Beatles and Liverpool Tour
o Round-trip travel by rail to Liverpool o Entry to the Beatles Story, Beatles Magical Mystery Tour, unescorted
Tours are not available for sale in China Introducing Day Tours from Great Britain ®
• Full day tours from London continued - Day Trip to Edinburgh
o Round-trip travel by rail, unescorted o Includes Hop-on hop-off tour and entrance to Edinburgh Castle - Easy Day Trip to Paris
o Round-trip travel by Eurostar, unescorted o Includes Hop-on hop-off tour - Simply Paris
o Round-trip travel by Eurostar, unescorted o Includes escorted motor-coach tour of Paris, visit to Louver, Eiffel Tower and Seine cruise - Splendor of Paris
o Round-trip travel by Eurostar, unescorted o Includes escorted motor-coach of Paris, visit to Eiffel Tower and Versailles
Tours are not available for sale in China Introducing Overnight Tours from Great Britain ®
• Edinburgh Overnight - Round-trip travel by rail, unescorted - Includes Hop-on hop-off tour and entrance to Edinburgh Castle - Overnight in Edinburgh
• Paris Overnight - Round-trip travel by Eurostar, unescorted - Includes escorted motor-coach tour of Paris, visit to Louvre, Eiffel Tower and Seine cruise - Overnight Paris
Tours are not available for sale in China More Product News ®
• Discontinued: Bateaux-Mouche
• Japan Rail Passes - PDF document to be included with all Japan Rail Passes - PDF document will replace the ‘Rail Europe’ Pass cover Rail Europe Training Program 2017 ®
Date Subject Type of Training • New for 2017 14/02/17 2017 Product update Product 21/02/17 Carrier Presentation Product - Weekly sessions every Tuesday 28/02/17 Journey vs. Non Journey Trains System 07/03/17 Carrier Presentation Product o Except as noted by asterisks (*) 14/03/17 Add on Products (City Passes/Swiss Peaks) Product - 21/03/17 Carrier Presentation Product Monthly sessions in Spanish and Mandarin 28/03/17 Swiss Scenic Train - How to book in Euronet System - Guest presenters from the Carriers 04/04/17 Carrier Presentation Product 11/04/17 General Product Presentation Product - Great Train Journey’s product training 18/04/17 Carrier Presentation Product 26/04/2017* Great Train Journeys (North America - Amtrak Vacations/Discover/Alaska) Product - The return of all your favourite topics from 02/05/17 Carrier Presentation Product 09/05/17 After Sales Process 2016 16/05/17 Great Rail Europe Quiz Part 1 Mixed 23/05/17 Carrier Presentation Product • Session times are 0700 & 1500 Paris time 30/05/17 Great Rail Europe Quiz Part 2 Mixed 06/06/17 Carrier Presentation Product • Exclusive for Rail Europe GSAs only 13/06/17 Great Train Journeys - European Products Product 20/06/17 Focus on France Product • Register by emailing you name and 27/06/17 Groups Part 1 Process SPANISH AND MANDARIN TRAINING DATES Date Subject Type of Training agency name to: 08/03/17 General Product Presentation Product 05/04/17 Euronet Basics System [email protected] 03/05/17 myRailEurope Process * Session is on a Wednesday 07/06/17 Focus on Switzerland Product o 7/6/2017* Euronet Advanced System