Draft Plan, Volume 1

HAMILTON’S 2012-22 DRAFT 10-YEAR PLAN

VOLUME 1

HAMILTON’S 2012-22 DRAFT 10-YEAR PLAN

CONTENTS MESSAGE FROM YOUR MAYOR AND CHIEF EXECUTIVE 4

YOUR COUNCIL 6

TELL US WHAT YOU THINK 8

OUR VISION FOR HAMILTON 10

LIVING WITHIN OUR MEANS 12

HOW YOUR RATES ARE SPENT 20

COUNCIL SERVICES 22 ARTS AND RECREATION: Libraries, pools, Hamilton Zoo, Waikato Museum, theatres, sports parks, arts promoti on, indoor recreati on 24 CITY PLANNING AND DEVELOPMENT: Planning guidance and compliance, city planning 31 CITY PROSPERITY: Economic development, strategic property investment, Claudelands, Waikato Stadium, Seddon Park 35 CITY SAFETY: Animal control, building control, environmental health and public safety 40 COMMUNITY SERVICES: Emergency management, community investment, housing, cemeteries, crematorium 44 DEMOCRACY: Governance, civic functi ons, partnership with Maaori 51 PARKS AND OPEN SPACES: Amenity parks, Hamilton Gardens, natural areas, streetscapes 55 SOLID WASTE: Rubbish and recycling collecti on, waste minimisati on, landﬁ ll site management 59 STORMWATER: Stormwater network, catchment management 63 TRANSPORTATION: Transport network, travel demand management, parking management 67 WASTEWATER: Wastewater collecti on, treatment and disposal 74 WATER SUPPLY: Treatment, storage, distributi on, demand management 78

COUNCIL PROJECTS 82 HAMILTON CITY COUNCIL from your MAYOR AND

WELCOME TO OUR NEW-LOOK DRAFT 10-YEAR PLAN.

EVERY THREE YEARS ALL COUNCILS MUST PROVIDE A DETAILED PLAN SETTING OUT WHAT THEY WILL BE DOING IN THE COMING DECADE. THIS DRAFT 10-YEAR PLAN SETS OUT THE COUNCIL’S PROGRAMME FOR HAMILTON, HOW MUCH IT WILL COST AND THE OUTCOMES THAT WILL BE DELIVERED TO THE CITY.

In putti ng it together, the Council has had to address the serious ﬁ nancial issues it is facing and build on the changes already made in this current ﬁ nancial year.

In past years the city has grown rapidly and the Council has made signiﬁ cant investments in infrastructure, faciliti es and services. These were funded by borrowing and that means the Council’s debt has risen to an unsustainable level.

In the past ﬁ ve years the Council has also spent more than it has earned, resulti ng in it running at a loss.

The global ﬁ nancial recession conti nues to have substanti al impact on the Council’s revenue and we can no longer sustain the current levels of debt and spending.

4 2012-22 DRAFT 10-YEAR PLAN CHIEF EXECUTIVE

To address these fi nancial issues, we are proposing We want your feedback on our plan which: cuts to spending and increases to revenue. The focus • Holds rates rises at 3.8% to existi ng ratepayers has been on the fi rst three years and the full details each year for the next 10 years. This provides are in this plan. certainty for ratepayers, is substanti ally lower than most years in the past decade and the To get to this positi on we have gone through a forecasted rates rises of the last 10-Year Plan. comprehensive and thorough exercise scruti nising every area of council spending, and made decisions • Keeps debt at about $440 million for 10 years. about where cost savings can be made and what the Previously debt levels were planned to reach prioriti es are. Some tough decisions have been taken more than $700 million. and some of those won’t please everyone. • Reduces what it costs to run the city by We have tried to focus spending cuts on areas with $15 million over the next three years by cutti ng minimum possible impact on our community. We some services and increasing some user charges. are committ ed to delivering all of the essenti al services to the city, but the Council organisati on Hamilton really is a great place to live and work. will become leaner and more effi cient. We are a signifi cant city in New Zealand. This draft 10-Year Plan is a new directi on for Hamilton and This plan sti ll provides for development and some is very diff erent to its predecessor. It is a fi nancial exciti ng projects to meet the needs of our growing makeover to ensure we conti nue to provide for our city. There will be new roads and we’re also fast-growing city in a fi nancially sustainable way. enhancing some of the city’s key assets that make Hamilton such a great place to live. The much-loved Hamilton Gardens will be expanded and improved, we’re conti nuing to fund the creati ve sector and Seddon Park faciliti es are being upgraded. Julie Hardaker Barry Harris To increase revenue we are proposing to increase Mayor Chief Executive user pays charges in some areas and there are some new fees.

“We are a signiﬁ cant city in New Zealand. This draft 10-Year Plan is a new direction for Hamilton and is very diﬀ erent to its predecessor.”

5 HAMILTON CITY COUNCIL YOUR COUNCIL

Ewan Dave Angela Gordon Maria Julie Martin Peter Roger Pippa John Daphne Margaret

COUNCIL COMMITTEES

Finance and Monitoring Committ ee (monitors Council’s budget and performance) CHAIR – Dave Macpherson DEPUTY – Gordon Chesterman

Operati ons and Acti vity Performance Committ ee (oversees acti viti es Council is responsible for) CHAIR – Marti n Gallagher DEPUTY – Angela O’Leary

Strategy and Policy Committ ee (oversees Council’s strategy and policy directi on) CHAIR – Maria Westphal DEPUTY – Daphne Bell

Statutory Management Committ ee (oversees planning and regulatory matt ers) CHAIR – John Gower DEPUTY – Margaret Forsyth

6 2012-22 DRAFT 10-YEAR PLAN

MAYOR Julie Hardaker 021 284 8618 [email protected] DEPUTY MAYOR Gordon Chesterman 021 922 927 [email protected] Daphne Bell 021 341 767 [email protected] Peter Bos 021 285 7019 [email protected] Margaret Forsyth 021 616 562 [email protected] Martin Gallagher 021 241 8434 marti [email protected] John Gower 021 318 789 [email protected] Roger Hennebry 021 318 439 [email protected] Dave Macpherson 021 477 388 [email protected] Pippa Mahood 021 809 964 [email protected] Angela O’Leary 021 343 774 [email protected] Maria Westphal 021 341 782 [email protected] Ewan Wilson 021 276 6644 [email protected]

7 HAMILTON CITY COUNCIL

Tell us WHAT YOU THINK This is Hamilton City Council’s draft 10-Year Plan. IT’S WHERE WE SET OUT HOW WE’RE GOING TO RUN THE CITY FOR THE NEXT DECADE. And where you can ﬁ nd out what it costs to run the city, how the rates you pay will be spent, and what new projects we are planning to make Hamilton a bett er place to live.

But most importantly, this is the opportunity for you to add your comments.

Tell us what you think about what we’re planning, include your ideas and feedback and it will be considered by the Council as part of the decision-making process. THERE ARE SEVERAL WAYS YOU CAN MAKE A SUBMISSION ON HAMILTON’S DRAFT 10YEAR PLAN:

ONLINE POST DELIVER Fill in a form at Freepost 172189 Bring your submission www.hamilton.co.nz 10-Year Plan Submission to the Hamilton City Council Hamilton City Council oﬃ ces, Garden Place. Private Bag 3010 Hamilton 3240 PleasePlease includeinclude yyourour nanameme aandnd ppostalostal or eemailmail aaddress.ddress.

If you make a submission, you can also indicate if you want to speak in support of it at a Council meeti ng. All submissions are treated as public HAVE documents and will be loaded on to the Council’s website with the names and contact details of YOUR submitt ers included. If you have any questi ons about making a submission please phone 838 6537. SAY CLOSING DATE: SUBMISSIONS MUST BE RECEIVED BY THE COUNCIL NO LATER THAN THURSDAY, APRIL 19, 2012 DOWNLOAD A COPY OF THE DRAFT 10YEAR PLAN AT MORE INFORMATION Additi onal copies of the draft 10-Year Plan and a YOU CAN CALL 838 65365377 summary of it are available from the Hamilton City Council oﬃ ces in Garden Place, at any branch of the AND REQUEST A COPYPY TTOO Hamilton City Libraries or online at www.hamilton.co.nz. BE SENT TO YOU.

8 2012-22 DRAFT 10-YEAR PLAN HAVE INFORMATION EVENTS The Council is planning several community YOUR meeti ngs where you can come along and ﬁ nd out more about the draft 10-Year Plan and oﬀ er your comments.

The Mayor, Councillors and staﬀ will be on hand to answer questi ons and discuss any SAY issue you want to raise.

MEETING DATES

AllAll memembersmbers of the communitycommunity are welcomewelcome ttoo att endend any ofof ththee follfollowingowing infoinformarmati on evenevents:ts: DATE TIME VENUE Wednesday, 28 March 7-9pm Western Community Centre, 46 Hyde Ave, Nawton Monday, 2 April 11am-2pm The Verandah Cafe, Lake Domain Drive, Hamilton Lake Wednesday, 4 April 7-9pm Chapel Hill Church, 2 Cate Road, Rototuna Wednesday, 11 April 7-9pm Perry Foundati on Playhouse Foyer, Gallagher Academy of Performing Arts, University of Waikato, Gate 2B, Knighton Road, Hamilton

WHERE TO FROM HERE

KEY DATES IN THE DEVELOPMENT OF THE 10YEAR PLAN

March 15 Council adopts draft 10-Year Plan for consultati on with community. March 19 - April 19 Draft 10-Year Plan open for public submissions. March 28 Informati on event, Western Community Centre, 7-9pm April 2 Informati on event, The Verandah Cafe, 11am-2pm April 4 Informati on event, Chapel Hill Church, 7-9pm April 11 Informati on event, Gallagher Academy of Performing Arts, University of Waikato, 7-9pm May 14-18 Hearings for submitt ers who want to speak to the Council about their submission. May 29-30 Council to make decisions on submissions. June 29 Council adopts ﬁ nal 10-Year Plan. Early July Lett ers sent to submitt ers advising them of submission decisions.

9 HAMILTON CITY COUNCIL OUR VISION

HAMILTON IS A BRIGHT AND INNOVATIVE CITY BUT WE WANT TO MAKE IT BETTER.

We have a vision for the city which is outlined here. It incorporates our goals and aspirati ons for Hamilton – a city we believe should oﬀ er the best economically, environmentally, socially and culturally to everyone who lives here.

Everything the Council does is directly linked to our vision. You will see this reﬂ ected throughout the 10-Year Plan in each of the Council’s 12 business service areas.

10 2012-22 DRAFT 10-YEAR PLAN FOR HAMILTON

OUR VISION IS TO BE A SMART CITY IN EVERY WAY AND IN EVERYTHING WE DO.

WE HAVE A UNIQUE, GREEN AND NATURAL ENVIRONMENT, WITH THE WAIKATO RIVER RUNNING THROUGH THE HEART OF OUR CITY. WE CELEBRATE OUR DIVERSE COMMUNITY AND ACKNOWLEDGE OUR AGRICULTURAL HERITAGE.

THESE ARE THE OUTCOMES AND GOALS WE HAVE FOR HAMILTON: PROSPEROUS OUTSTANDING PEOPLE LOVE AND INNOVATIVE CITY LEADERSHIP LIVING HERE • Hamilton has a strong, • Hamilton is led by effective, • Hamilton embraces the productive economy and we open and responsive governance Waikato River and it is the build on our economic strengths focal point of our city • Council’s finances are sustainable • We have a thriving CBD for the long term • We value, preserve and protect Hamilton’s natural, • It’s easy to do business here • We operate efficiently and green environment provide exceptional service • Our city grows and prospers • Our city is attractive, well- in a sustainable way • The city takes a leadership role designed and compact with regionally and nationally outstanding architecture and distinctive public spaces • Our city is a fun place to live with a vibrant Arts scene • Hamilton is a safe city • It’s easy to get around • We celebrate our people and many cultures

11 HAMILTON CITY COUNCIL

LIVING WITHIN OUR MEANS THIS IS THE HEART OF OUR DRAFT 10YEAR PLAN, IT IS THE RESULT OF A REVIEW OF ALL OUR BUSINESS AND HAS BEEN DRIVEN BY A NEED TO ADDRESS SOME SERIOUS FINANCIAL ISSUES FACING THE CITY MORE THAN 145,000 PEOPLE CALL HOME.

Putti ng it together has been an extensive project that has seen every aspect of Council business examined. This is about living within our means, returning the Council’s budget to surplus and getti ng debt under control.

EVERY SECOND of every Every year Hamilton’s day, the Water Treatment Plant POPULATION GROWS produces an average of 2200 GLASSES of high quality water. BY ABOUT 2000.

12 2012-22 DRAFT 10-YEAR PLAN

The challenge Our response

The Council’s vision for Hamilton is to be a smart The Council recognised the way it managed its city in every way and in everything we do. fi nances needed to change and agreed it needed to return to surplus and get debt under control before Every acti vity the Council undertakes is done with embarking on new projects. our vision in mind. There were several opti ons to address the fi nancial But Hamilton faces signifi cant fi nancial challenges. issues including signifi cant cuts to Council services In past years the city has experienced a prolonged and substanti al rates rises. But in deciding the best period of rapid growth and the Council has way forward, we believed it was important to take responded by investi ng in new infrastructure, into considerati on the aff ordability of rates and faciliti es and services. These were funded by maintaining important services to a growing city. borrowing and means the Council’s debt has now This draft 10-Year Plan has involved a substanti al risen to a level we believe is unsustainable. review of every aspect of Council business. In recent years growth has slowed and anti cipated The Council carefully scruti nised the services it income from developers has not been received. provides, the fees it charges and the assets it owns. The eff ect of that is that Council has been running We compared what we do to other councils and at a loss for the past fi ve years. sought advice on where our Council could be more The global fi nancial recession conti nues to have a cost-eff ecti ve. substanti al impact on how much the city earns. We Some diffi cult decisions have been made. There will expect that impact to conti nue for at least the fi rst be cuts to some services the Council provides, and three years of this 10-Year Plan. some user fees are going up.

The decisions made won’t please everyone but the cuts have been made in areas that will have a minimum impact on ratepayers. And there are sti ll some new projects for the city.

In the future we will be in a much stronger Every day about ﬁ nancial positi on and that will mean we can 130,000 CARS aﬀ ord to do more when the need arises. cross the city’s six bridges.

13 HAMILTON CITY COUNCIL

The results of the review can be summed up like this: The details of debt management, service cuts, fee increases and the impact on the Council’s overall • We will return to surplus by 2017. budget can be found in the Council Services secti on • Debt levels will be retained at about the same of this document. In additi on, a detailed list of level for the next 10 years. (Three years ago debt funded projects and projects the Council can’t was forecast to reach almost $700 million. It will aff ord at this ti me are included starti ng on page 82. now remain at about $440 million.) • Total rates will rise 3.8% each year to existi ng Balancing the books ratepayers for the next 10 years providing certainty to ratepayers. (By comparison rates The Council has been run at a loss for the past fi ve went up by 8% for the average Hamilton years. If this conti nued future generati ons would be household last year.) left with more debt combined with assets in need of major overhaul and no ability to pay or borrow. This is how the Council plans to live within its means: The proposed total rates increase of 3.8% per • Operati ng budgets have been cut by $11.7 year to existi ng ratepayers for the next 10 years, million. That will aff ect some services but it coupled with reduced spending fi xes this problem is expected the impact of those cuts will be in fi ve years. From then the budget will produce minimal. Council staff numbers will also be operati ng surpluses. This will allow new assets and reduced. upgrades to be paid for without the same amount • Some user charges will go up which will bring in of borrowing. an extra $3.5 million each year.

• Some assets will be sold and we will look at Balanced Budget others in more detail. $M 15 10 We believe the measures proposed in this draft 5 10-Year Plan will address the issues facing Hamilton 0 -5 It costs around while sti ll keeping rates aﬀ ordable and important -10 services maintained. This plan is prudent and -15 sustainable in the long term. -20 -25

to run our city 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 for a year.

DO YOU AGREE WITH THE COUNCIL’S STRATEGY co nz TO RETURN TO SURPLUS WITHIN 5 YEARSwww.hamilton.co.nzwww.hamiltton.c

14 2012-22 DRAFT 10-YEAR PLAN

WOULD YOU PAY HIGHER RATES TO KEEP COUNCIL SERVICES AT THE SAME LEVEL THEY ARE NOW

www.hamilton.co.nzwww.ha milton.cn co nz Rates Debt

Council wants to provide certainty to ratepayers By June this year the Council expects to owe $400 about their rates bills. We have also listened to the million - or about $7500 per ratepayer. Five years community telling us that rates rises should be kept ago that ﬁ gure was $143 million and $2800 per to a minimum. ratepayer.

With that in mind the Council is proposing a Next year debt will reach about $2.50 for every 3.8% rates rise per year to existi ng ratepayers for dollar the Council collects in rates, user charges and the next 10 years. The increase compares to an other income streams. Council agrees this is too esti mated average Consumer Price Index increase high. of 2.5% per year and the rises are lower than seven The Council proposes to increase its debt of the last nine years. repayments and cap debt at about $440 million If rates rises were set lower than what we suggest, for the next 10 years, and look at selling assets more cuts to Council services would need to be to reduce the debt balance. In the ﬁ rst two years made. of this plan there is a small debt increase caused by contracts we are already committ ed to, and Rates increases to existing ratepayers the need to look aft er existi ng faciliti es and

% infrastructure. 10 9 8 At the end of 10 years it is planned that Council will 7 be borrowing about $1.80 for every dollar collected. 6 5 4 The details of how this will be achieved can be 3 2 found starti ng on page 22. 1 0

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 Total Overall Debt

2.5% Estimated CPI Inﬂation $M 500

400

300

200

100

0 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022

15 HAMILTON CITY COUNCIL

DO YOU AGREE WITH SELLING ASSETS TO PAY OFF DEBT

www.hamilton.co.nzwww. hamilton n.cn o.nz Asset sales

As well as cutti ng services and increasing user charges, the Council could also sell some assets. Looking after what We are asking you whether the Council should sell we’ve got some of its assets to pay off debt. In the coming months staff will look at opti ons for selling. The Council owns a wide range of assets Possible sales include: from roads and water pipes to parks, library books and buildings. • Citi zens Advice Bureau Kent Street [Land and Building] Our assets need to be maintained so they • Go Bus Depot keep delivering what you expect. • Hamilton City Holiday Park [Land and Buildings] There are ti mes we will need to spend • Horoti u Lifestyle Blocks [Land] more on them to keep them to a suitable standard. • Jag 2000 Anglesea Street [Commercial] • Knox Street Carpark In the past fi ve years we have spent $408 million looking aft er our existi ng assets • Metro Judo Hall [Land and Building] and building new ones. • Mill Street land

This has contributed to the city’s increase • Organic Recycling Centre [Land and Building] in debt. • Peacockes Lane [Land and Dwelling]

In the next ﬁ ve years we have budgeted to • Refuse Transfer Stati on spend $255 million on the city’s assets. • Riverlea Road [Land adjoining theatre]

That ﬁ gure is substanti ally less than what • Theatres – Clarence Street and The Meteor has been spent on assets in the past few • YMCA and adjacent kohanga reo years. We are sti ll looking aft er what we have, but spending a lot less on new assets.

16 2012-22 DRAFT 10-YEAR PLAN

Pensioner housing

These properti es and investments are likely to In this draft 10-Year Plan we are proposing to be sold subject to certain conditi ons and an sell our pensioner housing stock. We own 395 acceptable sale price: pensioner housing units, split among 24 complexes across the city. • Garden Place carpark

• Council’s share of Novotel and Ibis hotels These complexes are occupied by people who are aged 60 or over and who meet eligibility criteria. • Council’s share in Waikato Innovati on Park

These strategic sites may be sold depending on Our proposal is to sell the complexes to a social development proposals: housing provider, such as a welfare agency. We want to know what you think about our proposal. • Land behind ArtsPost

• Commercial properti es on Brooklyn Rd Separate to this decision, the Council is planning to sell three of its pensioner housing complexes this • Sonning carpark year that are no longer suitable for elderly tenants. • Victoria on the River site They are River Rd, Johnson Rd and Ascot Reid Ryan. We may also sell a number of municpal and domain Existi ng tenants will be rehoused. If sold, the endowment properti es. However, the income proceeds from these complexes will be used to generated by these sales must legally be reinvested repay debt. in other properti es.

We have already approved for sale eight lots of surplus land from roading projects and three pensioner housing complexes that are no longer suitable for elderly tenants. Every month 160,000 Every week 2500 PEOPLE LIBRARY VISIT HAMILTON ZOO. BOOKS are checked out from the city’s libraries.

17 HAMILTON CITY COUNCIL

The Council works in partnership COUNCIL’S ROLE IN A with developers and other agencies GROWING CITY to grow the city. Developers provide local infrastructure (pipes, roads and parks) within their developments.

The New Zealand Transport Agency (NZTA) is a major funder of transport infrastructure in the city. NZTA funds State Highways and contributes to local roads.

Council makes sure this infrastructure is of good quality and ﬁ ts with the city’s existi ng plans and networks.

The larger trunk and arterial infrastructure that services a number of developments is oft en provided by the Council and the costs shared with developers who pay development contributi ons.

The Council is currently consulti ng on proposed changes to its Development Contributi ons Policy. For more informati on see www.hamilton.co.nz Wastewater Treatment Plant

ROTOTUNA Rototuna Te Rapa Reservoir Bypass in Strategic wastewater conjunction pipe upgrade – with NZTA Moreland Ave

Waikato Expressway - Hamilton bypass ROTOKAURI (NZTA project)

Hamilton Ring Road Wairere 4-laning

Hamilton Ring Road Crosby Rd to Cobham Dr

Waiwhakareke Natural Heritage Park development

Including alternative transport needs.

Fantasy Gardens development

Water treatment plant upgrades

PEACOCKE

Existing Road Future Planned Road Future roads to be completed within 10 years

18 2012-22 DRAFT 10-YEAR PLAN

Growth

Hamilton is a growing city, but it’s not growing as fast as it was. Five years ago the city was booming and economic projecti ons esti mated the number of houses would increase from 50,500 to 60,500 by 2022. With the global ﬁ nancial recession, that increase is half that or now down to 55,500 by 2022. We have taken this into account by adjusti ng the amount budgeted to be spent on and received from growth.

However, we sti ll need to spend money over the next three years ﬁ nishing the infrastructure projects we’ve already started and are contracted to do.

These include working with NZTA on the Te Rapa secti on of the Waikato Expressway, Hamilton Ring Road in the east and water, wastewater and stormwater infrastructure in Rototuna.

Managing the demands for growth, balancing the opportuniti es for future ratepayers against aﬀ ordable rates and debt levels for current ratepayers is an enormous challenge for the city. ON THE FOLLOWING PAGES IS When we take into account our lower expectati ons MORE INFORMATION ABOUT OUR for growth in Hamilton, the Council believes this plan is sustainable and realisti c. PLANS FOR SERVICE CUTS AND FEE INCREASES. TAKE A LOOK AND Overall we have cut the amount of money we have put aside for growth-related projects. This means HAVE YOUR SAY. THIS IS YOUR it will take longer to complete some things than CITY AND WE WANT TO GET IT we had previously planned. To partly deal with this issue, Council has made provision of $32 million RIGHT FOR YOU. between 2017 and 2022 to partner with developers in growing the city.

19 HAMILTON CITY COUNCIL HOW YOUR RATES ARE SPENT

The Council divides its business into 12 service groups. Each 4% $36 service group is funded by a combinati on of rates, user Community Services charges, loans and subsidies. Emergency management, community The percentage of rates spent development, housing, cemeteries and on each group and faciliti es is crematorium shown on this page. THESE FIGURES 4% $38 ARE FOR EVERY $1000 OF RATES Democracy Governance (Mayor and Councillors), civic YOU PAY functi ons, consultati on, council meeti ngs, partnership with Maaori

How Council's service groups are funded 020406080100% 12% $116 Democracy Solid Waste Management Parks and Open Spaces Parks and Open Spaces Hamilton Gardens (2%), Amenity parks, Stormwater natural areas and streetscapes (10%) City Planning and Development

Arts and Recreation

Wastewater

Transportation 21% $213

City Prosperity

Community Services Arts and Recreation Water Supply Libraries (6%), pools (4%), Waikato City Safety Museum (4%), Hamilton Zoo (2%), theatres (2%), sports parks (3%), arts ■ Rates ■ Other (User charges, loans and subsidies) promoti on (0.2%), indoor recreati on (0.1%)

20 2012-22 DRAFT 10-YEAR PLAN

13% $133 10% $99

City Prosperity Water Supply Economic development (2%), strategic Treatment, storage, distributi on, demand property investment (-2%), Claudelands management (8%), Waikato Stadium and Seddon Park (5%)

8% $83

Wastewater Wastewater collecti on, treatment and disposal

6% $65

Stormwater Stormwater network, catchment management

12% $124

Transportation Transport network, travel demand management, parking management

5% $45

Solid Waste Management Rubbish and recycling collecti on, waste minimisati on, landﬁ ll site management

4% $40 1% $8

City Planning and City Safety Development Animal educati on and control, building control, environmental health and public Planning guidance and compliance, city safety planning

21 HAMILTON CITY COUNCIL COUNCIL SERVICES THIS PART OF THE Each secti on includes a panel called LIVING WITHIN DRAFT 10-YEAR OUR MEANS, which outlines PLAN COVERS ALL what SERVICES WE PROPOSE COUNCIL SERVICES. TO CUT and what FEES TO INCREASE to meet our core HERE YOU CAN aims of returning to surplus READ ABOUT and getti ng debt under control. WHAT WE’VE GOT Changes are from the 2011/12 budget. These savings in today’s PLANNED FOR THE dollars will be achieved by 2015 NEXT 10 YEARS. and every year aft er that. We also show you some of the KEY PROJECTS planned

• More detailed informati on on for the next decade, outline Council projects can be found at WHAT YOU CAN EXPECT the end of this document. FROM US when we deliver • More detailed ﬁ nancial and policy informati on is available in these services and the Volume 2 of the 10-Year Plan, measures we will use to report see www.hamilton.co.nz back on our performance. • Details of user charges for Council services and faciliti es are available on the Council’s website. We encourage you to have your say on the proposals by going to www.hamilton.co.nz 22 2012-22 DRAFT 10-YEAR PLAN

ARTS AND RECREATION: Libraries, pools, Hamilton Zoo, Waikato Museum, theatres, sports parks, arts promoti on, indoor recreati on 24

CITY PLANNING AND DEVELOPMENT: Planning guidance and compliance, city planning 31

CITY PROSPERITY: Economic development, strategic property investment, Claudelands, Waikato Stadium, Seddon Park 35

CITY SAFETY: Animal control, building control, environmental health and public safety 40

COMMUNITY SERVICES: Emergency management, community development, housing, cemeteries, crematorium 44

DEMOCRACY: Governance, civic functi ons, partnership with Maaori 51

PARKS AND OPEN SPACES: Amenity parks, Hamilton Gardens, natural areas, streetscapes 55

SOLID WASTE: Rubbish and recycling collecti on, waste minimisati on, landﬁ ll site management 59

STORMWATER: Stormwater network, catchment management 63

TRANSPORTATION: Transport network, travel demand management, parking management 67

WASTEWATER: Wastewater collecti on, treatment and disposal 74

WATER SUPPLY: Treatment, storage, distributi on, demand management 78

23 HAMILTON CITY COUNCIL

Time out... ARTS AND RECREATION

WHAT WE DO: ARTS PROMOTION: We provide seed funding for • ARTS PROMOTION public art, administer the contestable performing arts fund and liaise with arts groups to build a • HAMILTON ZOO vibrant arts scene. • INDOOR RECREATION HAMILTON ZOO: The zoo is home to 600 exoti c and • LIBRARIES nati ve New Zealand animals spread over 21 hectares. • SPORTS PARKS The zoo att racts about 120,000 visitors annually and • SWIMMING FACILITIES oﬀ ers educati on programmes for schools, parti cipates • THEATRES in internati onal breeding programmes for endangered • WAIKATO MUSEUM species and breeds nati ve animals for introducti on to the wild. www.hamiltonzoo.co.nz

THE COUNCIL PROVIDES A INDOOR RECREATION: The Council owns two indoor recreati on centres, the YMCA and the Te WIDE ARRAY OF ARTISTIC Rapa Sportsdrome. AND RECREATIONAL LIBRARIES: Hamilton has a network of six public ENDEAVOURS THAT libraries providing resources and informati on CONTRIBUTE TO MAKING services. They are also welcoming places for groups and individuals to meet and spend ti me. HAMILTON A DESIRABLE www.hamiltonlibraries.co.nz PLACE TO LIVE.

DID YOU KNOW? Hamilton Zoo is home to the LARGEST % of your RATES goes towards ARTS AND RECREATION. WALK-THROUGH AVIARY IN 21 NEW ZEALAND.

Our museum has more than Around 30,000 CHILDREN 60,000 TAONGA/ PARTICIPATE in Learn to Swim OBJECTS in its collection. Programmes at Waterworld and Gallagher Aquatic Centre each year.

24 2012-22 DRAFT 10-YEAR PLAN

SPORTSSPORTS PARKPARKS:S: SpreadSpread across HamiltonHamilton are 442 Our plplansans hhectaresectares of sportssports parksparks and faciliti es for formal and informal use.use. The citycity has several parksparks which To see if our arts arts andand recrearecreati oonn faciliti es are act as headquarters for senior codes and others for properly meeti ng the needs of the community, we junior sport. will be doing strategic reviews of the city’s:

SWIMMING FACILITIES: The Council operates two • sports faciliti es (including indoor recreati on swimming complexes oﬀ ering safe faciliti es for the faciliti es and sports parks) community and a range of health and swimming • libraries programmes. www.hamiltonpools.co.nz • theatres

THEATRES: There are three Council-run theatres • swimming pools in Hamilton: Founders Theatre, Clarence St Theatre These reviews will map out the city’s long-term and The Meteor. The theatres oﬀ er space for live needs and make sure its arts and recreati on entertainment, conferences, seminars and social faciliti es meet the standards of a modern city. functi ons. www.hamiltontheatres.co.nz Issues such as whether there are enough faciliti es and whether they are in the right place will also be WAIKATO MUSEUM: The Waikato Museum cares looked at. for the city’s cultural and arti sti c treasures. Regular exhibiti ons and acti viti es share the knowledge, The Council must also ensure the high standards creati vity and history of those treasures. at faciliti es are maintained despite challenging www.waikatomuseum.co.nz ﬁ nancial constraints.

There are over HAMILTON’S 1 MILLION VISITS to our libraries each year. PUBLIC ART ASSETS are worth

Our sports ﬁ elds cater for 24 DIFFERENT $3.6 SPORTING CODES. MILLION.

HAVE YOUR SAY WWW.HAMILTON.CO.NZ 25 HAMILTON CITY COUNCIL

LIVING WITHIN OUR MEANS

The Council has been spending more than it earns and needs to reduce its debt levels. Arts and recreati on faciliti es add to the city’s vibrancy but everything the Council is involved in has been the subject of an extensive ﬁ nancial review. In the table below you will ﬁ nd details of planned increases to user charges, cuts to opening hours and other service reducti ons for arts and recreati on faciliti es and acti viti es that will result in substanti al savings for the city.

You will also see that we are not planning to carry out any signiﬁ cant arts or recreati on projects over the next 10 years. To keep our debt and spending under control, the Council has decided not to fund a new library and pool for Rototuna, a new indoor recreati on centre or a feasibility study for a contemporary arts gallery in this 10-year period. FINANCIAL IMPACT PER YEAR

ADDITIONAL COST PROPOSED CHANGES REVENUE $ SAVINGS $

ARTS PROMOTION Stop the annual rates contributi on to the Public Art Fund (this change is only for the ﬁ rst three years and the rates contributi on will be reinstated in Year 4 (2015/16)). 52,450

HAMILTON ZOO Increase zoo admission fees, currently lower than all comparable wildlife att racti ons. 165,000

INDOOR RECREATION Disconti nue funding to YMCA. 90,000

LIBRARIES Reduce the book collecti ons budget from $1.45m to $1.2m each year. 250,000

Increase the charges for overdue books and book reservati ons. 205,000

Disestablish the role of Kaiwhakahaere Nga Ratonga Maaori (Maaori Services Leader). 60,000

Reduce library opening hours by a total of 16 hours per week. 98,000

SPORTS PARKS Reduce mowing and maintenance. 210,000

SWIMMING FACILITIES Develop a contract with Work and Income to train and employ people on the unemployment beneﬁ t as pool lifeguards, learn to swim teachers, etc. 40,000

Increase fees and charges to pools, learn to swim classes and the gym by 10%. 268,000

Reduce the operati ng hours for Council owned and operated pool faciliti es during winter. 90,000

Savings from the closure of the Municipal Pool. 110,000

26 2012-22 DRAFT 10-YEAR PLAN

WAIKATO MUSEUM Stop the annual rates contributi on to the Museum Collecti on Reserve (this change is only for the ﬁ rst three years and the rates contributi on will be reinstated in Year 4 (2015/16)). 33,000

Reduce the frequency of exhibiti ons held at the museum. 114,000

WHAT WE’RE HOW IT’S KEY FUNDED PROJECTS SPENDING FUNDED

$100,000 per year Contestable Performing Arts Fund. for 10 years Rates

$1.2m per year Looking aft er the libraries’ collecti on. for 10 years Rates

Loans funded by Air-conditi oning for Te Rapa Sportsdrome. $550,000 in 2012/13 rates

Loans funded by A new enclosure for the Siamang gibbons at the Zoo. $405,800 in 2014/15 rates

Arts and recreation costs How it’s paid for

$M 80 Loans 1% 70 User Charges % 60 20 50 40 30 20 10 0 2006/07 2007/08 2008/09 2009/10 2010/11 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22 2011/12 Rates 79% CAPITAL SPENDING ■ History ■ Current ■ Projected OPERATIONAL SPENDING ■ History ■ Current ■ Projected

27 HAMILTON CITY COUNCIL

WHAT YOU CAN You can expect... quality experiences EXPECT FROM US for residents who use Council’s arts We’re involved in and recreation arts and recreation facilities to support a fun MEASURE and creative city The percentage of Residents Survey respondents who provide a rati ng, sati sﬁ ed with quality artistic with the Council’s arts and recreati on faciliti es.

and recreational LATEST RESULTS AND TARGETS experiences.

OUR SMART CITY VISION Results Latest the over (average 5 years) last for Targets 10 the next years each year) least, (at ARTS AND RECREATION Hamilton Zoo 92.6% 90% CONTRIBUTES TO THIS Libraries: OUTCOME AND GOAL: • Garden Place 90.7% 85% • Suburban 87% 84% PEOPLE LOVE LIVING HERE • Our city is a fun place to live with a Swimming vibrant Arts scene. faciliti es: • Waterworld 78.3% 75% • Gallagher 79.4% 75%

Theatres: • Founders 77.4% 75% • Clarence St 68.4% 65% • The Meteor 65.4% 60%

Waikato Museum 81.3% 80%

Outdoor sports areas 69% 65%

WHAT THIS TELLS US The Council’s Residents Survey provides an indicati on of the overall sati sfacti on of residents who use these faciliti es. We are aiming to maintain sati sfacti on at or close to current levels.

MEASURE The number of visits to the Zoo, libraries, swimming faciliti es and the Museum each year.

28 2012-22 DRAFT 10-YEAR PLAN

LATEST RESULTS AND TARGETS TARGETS FOR THE NEXT 10 YEARS Number of events and acti viti es: At least 350 each year. Number of att endees: At least 10,000 each year.

Latest Results Latest the over (average 5 years) last for Targets 10 the next years each year) least, (at WHAT THIS TELLS US Hamilton Zoo 123,240 120,000 The libraries provide and host a wide range of events and acti viti es from playgroups Libraries 1,170,922 1 million and author evenings to book readings and creati ve writi ng workshops. Some of the events Swimming 580,338 580,000 organised by the libraries are also provided at Faciliti es (average over last 3 years) other venues around the city.

Waikato Museum 123,890 118,000 MEASURE WHAT THIS TELLS US The number of people parti cipati ng in educati on programmes at the Zoo, swimming Visitor numbers are inﬂ uenced by other faciliti es and Waikato Museum. factors such as economic conditi ons, but they are sti ll a helpful indicator of the quality LATEST RESULTS AND TARGETS of our faciliti es. The Council is not planning any big projects for these faciliti es over the next 10 years and in some cases is cutti ng back spending. We are therefore aiming to maintain visitor

numbers at or close to current levels. Results Latest (2010/11) for Targets 10 the next years each year) least, (at We haven’t included theatres or sports areas Hamilton Zoo 6,182 8,000 in this measure, as the Council provides the faciliti es but has less control over the Swimming number of people att ending shows or faciliti es 30,000 30,000 functi ons, or using the ﬁ elds. Waikato Museum 8,000 8,000

WHAT THIS TELLS US You can expect... The Zoo, swimming faciliti es and the Museum provide educati on programmes for school facilities that students and the wider community. The target of 8,000 parti cipants at the Zoo reﬂ ects the support a range Zoo’s contract with the Ministry of Educati on. of activities and learning MEASURE The number of acti viti es held at the theatres opportunities each year. LATEST RESULT MEASURE 152 acti viti es (2010/11). The number of events and acti viti es run by or hosted at the libraries, and the number of TARGET FOR THE NEXT 10 YEARS att endees. At least 150 acti viti es each year. LATEST RESULT WHAT THIS TELLS US This is a new measure. We are aiming to maintain the current number of acti viti es held at the theatres each year. Acti viti es include shows, conferences, seminars and social functi ons. 29 HAMILTON CITY COUNCIL

You can expect... MEASURE Zoo and pool entry charges as a percentage widely accessible of the average charges for other similar New facilities Zealand faciliti es. LATEST RESULTS 2010/11 MEASURE Hamilton Zoo The percentage of Residents Survey Child: 78% of the average entry charge. respondents who provide a rati ng, sati sﬁ ed Adult: 96% of the average entry charge. with library opening hours. Swimming faciliti es Child: 98% of the average entry charge. LATEST RESULT Adult: 81% of the average entry charge. This is a new measure. TARGET FOR THE NEXT 10 YEARS TARGET FOR THE NEXT 10 YEARS Child and adult entry charges to be within 20% At least 75% each year. of the average of other similar New Zealand zoos and swimming faciliti es. WHAT THIS TELLS US WHAT THIS TELLS US We are proposing to reduce library opening hours by 16 hours per week in total across all Entry prices are set at a level that sustains libraries. We will monitor this change to make patronage and does not compromise the sure a good proporti on of library customers quality of the experience provided. Keeping are sti ll happy with the opening hours. the fees within 20% of the average of other similar faciliti es in New Zealand ensures that entry prices are reasonable and competi ti ve. MEASURE Hamilton Zoo benchmarks against Auckland, The number of closures of sports grounds for Franklin and Wellington Zoos, Orana Wildlife club sport during a season. Park and Otorohanga Kiwi House.

LATEST RESULT Council’s swimming faciliti es are benchmarked against like sized faciliti es - Westwave Aquati c This is a new measure. Centre, Moana, Splash Palace and Wellington Regional Aquati c Centre. TARGET FOR THE NEXT 10 YEARS No more than six closures per sports ground during each six month season.

WHAT THIS TELLS US This is a measure of whether our sports grounds are generally accessible for sports clubs.s. SSportsports ggroundround cclosureslosures are usuausuallylly wwhenhen theree has been a lot of rain and the groundsgrounds will bebe damageddamaged if they are played on.

30 ADMIT ONE 2012-22 DRAFT 10-YEAR PLAN

Looking good... CITY PLANNING AND DEVELOPMENT

WHAT WE DO: • CITY PLANNING • PLANNING GUIDANCE AND COMPLIANCE

GOOD CITY PLANNING SUPPORTS GROWTH AND DEVELOPMENT AND ALSO PROTECTS HAMILTON’S NATURAL AND BUILT Our plans

ENVIRONMENTS AND The Council has been working on a review of its RESIDENTS’ QUALITY OF LIFE. District Plan which is expected to be open for public submissions towards the end of this year. Aft er consulti ng with the community, the Council prepares the District Plan and other policies that guide The District Plan review is an important project sustainable development and land use in the city. because it is a blueprint for future development in the city. The challenge we face is to ensure the We provide planning advice and process plan incorporates your views on what you want for applicati ons for land use and subdivision and work the city, while ensuring that new development is with developers to ensure the city is well-designed, well integrated with the existi ng city and results in safe and successful. quality environments. The District Plan must cater Our work also includes monitoring and investi gati ng for the city’s increasing and diverse populati on compliance with resource consent conditi ons, the needs and meet future economic requirements. Prosti tuti on Bylaw and the Gambling Venues Policy.

DID YOU KNOW? % OF YOUR RATES goes 263 RESOURCE CONSENTS 4 towards CITY PLANNING AND 78 SUBDIVISION AND DEVELOPMENT. CONSENTS were processed in 2011.

HAMILTON’S LAND AREA IS 11,080 HECTARES.

31 HAMILTON CITY COUNCIL

LIVING WITHIN OUR MEANS

As part of our extensive review of Council services, a number of increases to fees and user charges are proposed. The Council believes these increases are needed to help the city become more ﬁ nanciallyy sustainable. As a result we are proposing to increase planning fees.

FINANCIAL IMPACT PER YEAR

ADDITIONAL COST PROPOSED CHANGES REVENUE $ SAVINGS $

Planning fees to increase by 25% in 2012/13. 85,000

City planning and How it’s paid for development costs

$M User 80 Charges 19% 70 60 50 40 30 20 10 0

% 2006/07 2007/08 2008/09 2009/10 2010/11 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22 2011/12 Rates 81

CAPITAL SPENDING ■ History ■ Current ■ Projected OPERATIONAL SPENDING ■ History ■ Current ■ Projected

HAMILTON HAS HAD 12 There are PROTECTED BOUNDARY CHANGES 395 TREES since it became a city in 1945. and 127 HISTORIC ITEMS listed in the District Plan.

HAMILTON’S POPULATION GREW BY ABOUT 2200 in the 12 months to June 2011.

32 2012-22 DRAFT 10-YEAR PLAN

WHAT YOU You can expect... applications to be CAN EXPECT processed within FROM US agreed timeframes We’re in the city MEASURE The percentage of land use and subdivision planning business to consent applicati ons processed within protect Hamilton’s agreed ti meframes. LATEST RESULT unique environment 94% (2010/11). and residents’ quality TARGET FOR THE NEXT 10 YEARS of life as the city 100% each year. grows and develops. WHAT THIS TELLS US The Council has legal ti meframes that applicati ons must be processed within. We monitor these ti meframes to make sure we are meeti ng and, where possible, exceeding OUR SMART CITY VISION our obligati ons. CITY PLANNING AND DEVELOPMENT CONTRIBUTES TO THESE OUTCOMES AND GOALS: PROSPEROUS AND INNOVATIVE • Our city grows and prospers in a sustainable way.

• It’s easy to do business here. PEOPLE LOVE LIVING HERE • Our city is attractive, well-designed and compact with outstanding architecture and distinctive public spaces.

HAVE YOUR SAY WWW.HAMILTON.CO.NZ 33 HAMILTON CITY COUNCIL

You can expect... You can expect... regular monitoring a District Plan that of land use consent will ensure quality conditions development

MEASURE MEASURE The percentage of land use consents The percentage of survey respondents who monitored. provide a rati ng agreeing they have pride in the city’s look and feel. LATEST RESULT AND TARGETS LATEST RESULT AND TARGETS % 100 % 80

80 70

95% 60 100% 60 90% 85% 50 80% 70%

40 65% 40 62% 60% 60%

20 20 2021/22

2010/11 2012/13 2013/14 2014/15 By year 10 10 0 2021/22 Latest result Targets 0 2010/11 2012/13 2013/14 2014/15 By year 10 Latest result Targets MEASURE

The percentage of resource consents WHAT THIS TELLS US monitored that are meeti ng their conditi ons. Residents’ percepti on about the look and feel LATEST RESULT of the city is impacted in part by the quality of the built environment. A new District Plan is 79% (2010/11). being prepared for the city which will require new development to be well designed. TARGET FOR THE NEXT 10 YEARS 80% each year.

WHAT THIS TELLS US A resource consent may have conditi ons that control the way an acti vity is carried out. These conditi ons are designed to maintain and protect the city’s environment. The Council monitors these conditi ons to make sure they are being carried out.

34 2012-22 DRAFT 10-YEAR PLAN

Cashing in... CITY PROSPERITY

WHAT WE DO: Fund – and administers 127 leases across a broad • ECONOMIC DEVELOPMENT range of Council-owned properti es. Both funds are required by law to be invested in property, in order • STRATEGIC PROPERTY to maximise the ﬁ nancial return for the city. INVESTMENT • CLAUDELANDS The Domain Endowment Fund proceeds are used to buy land for reserves and for the creati on, • WAIKATO STADIUM AND improvement and development of reserves and SEDDON PARK parks within the city. THE COUNCIL IS A KEY The Municipal Endowment Fund is invested in commercial properti es and income from it is used CONTRIBUTOR TO to oﬀ set rates.

ENHANCING HAMILTON’S Other properti es include Council-owned and ECONOMY. WE SUPPORT occupied buildings and Council-owned and leased commercial buildings. AND FOSTER INVESTMENT IN THE CITY. CLAUDELANDS Claudelands is a versati le complex that caters for a variety of events and functi ons. It includes a multi - ECONOMIC DEVELOPMENT purpose indoor arena for up to 5000 spectators, We work with external agencies to develop and conference faciliti es for up to 1200 delegates and improve the local economy. This includes funding exhibiti on and show faciliti es. for the regional tourism organisati on, economic development agency funding, event sponsorship, WAIKATO STADIUM AND SEDDON PARK support for the central city business improvement Waikato Stadium is one of New Zealand’s premier agency and central city initi ati ves like acti viti es in venues for internati onal and nati onal sports, live Garden Place. performances and functi ons. It hosts a range of

STRATEGIC PROPERTY INVESTMENT events including internati onal rugby and concerts. This acti vity manages two funds – the Domain Endowment Fund and the Municipal Endowment

DID YOU KNOW? % OF YOUR RATES goes The Council’s INVESTMENT 13 towards CITY PROSPERITY. PROPERTIES have had a GROSS RETURN %. PER ANNUM of over10 You can enjoy FREE WIFI IN GARDEN PLACE. Just choose the ‘hamiltonline’hamiltonline network on your device.

35 HAMILTON CITY COUNCIL

The stadium also has a number of loungesngeges thatthhatat arearre used for a variety of functi ons.

Seddon Park is an internati onal standardd cricketcrrickeet facility. Although the venue is predominantlyntlly usedussedd for cricket, it has also been used for other sportss and entertainment events. The pavilion has two lounges suitable for functi ons.

Our plans Changes to CBD rates

The city’s economic development strategy will Over the last six months we have been talking be reviewed in 2012/13 in consultati on with key with the community about Hamilton’s rati ng stakeholders. We will be considering opti ons to system. To further encourage development deliver the best value for money from the Council’s and vitality in the CBD, we are proposing two investment in economic development. changes to rati ng for the CBD’s commercial properti es: The outcome of the review will determine how the budget will be allocated. We are also considering • Extend the Business Improvement whether to sell some of our assets to oﬀ set District area to include more commercial against debt. In the current constrained ﬁ nancial properti es which pay a targeted rate. environment the Council must be vigilant to ensure it is making the most of its investments and • CBD ratepayers to pay 5% less commercial maximising income from its event faciliti es. These rates than other commercial ratepayers in faciliti es are subject to extra governance oversight the city.

to achieve revenue targets. Any changes agreed following the consultati on

Funding the Council provides towards growing phase of this document will be eﬀ ecti ve from our local economy must be properly targeted to July 1 this year. achieve the greatest return.

Hamilton’s manufacturing sector employs In 2011 CLAUDELANDS HOSTED 23 CONFERENCES MORE THAN 9000 PEOPLE at its new facilities. and makes up around 10% of the city’s GDP.

The four Waikato Stadium light SEDDON PARK was originally towers are 50m high and have named after former New Zealand Prime Minister Richard John Seddon. 250 BULBS PER HEAD.

36 2012-22 DRAFT 10-YEAR PLAN

LIVING WITHIN OUR MEANS

There are no proposed reducti ons to services associated with the city’s event faciliti es. The focus will be on increasing revenue. However, there will be cuts to the amount budgeted for economic development and event sponsorship. As previously indicated, the Council is to consider selling some properti es but no decision has been made and their potenti al sale value is not included in the draft 10-Year Plan.

FINANCIAL IMPACT PER YEAR

ADDITIONAL COST PROPOSED CHANGES REVENUE $ SAVINGS $

Reduce economic development and event sponsorship funding. 2.1m

Increase the Garden Place acti vati on budget to encourage more acti vity in the CBD. -105,000

WHAT WE’RE HOW IT’S KEY FUNDED PROJECTS SPENDING FUNDED

Looking aft er our existi ng event faciliti es assets. $3.3m over 10 years Rates

Seddon Park player and oﬃ cials changing room Loans funded by upgrade. $270,400 in 2013/14 rates

City prosperity costs How it’s paid for

$M 80 70 60 50 40 30 20 User 10 % 0 Charges 35

2006/07 2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22 Rates 65%

CAPITAL SPENDING ■ History ■ Current ■ Projected OPERATIONAL SPENDING ■ History ■ Current ■ Projected

HAVE YOUR SAY WWW.HAMILTON.CO.NZ 37 HAMILTON CITY COUNCIL

WHAT YOU You can expect... an economic return CAN EXPECT to the city from FROM US events hosted at Council’s event We invest in the city’s facilities prosperity to support MEASURE The percentage of people att ending ti cketed a strong, productive events who are from outside the city.

and sustainable local LATEST RESULT economy. 50% (2010/11). Esti mate based on available historical ti cket sales data.

TARGET FOR THE NEXT 10 YEARS 60% each year. OUR SMART CITY VISION CITY PROSPERITY CONTRIBUTES MEASURE TO THESE OUTCOMES AND The number of nati onal and internati onal GOALS: events held at Claudelands, Waikato Stadium and Seddon Park. PROSPEROUS AND INNOVATIVE LATEST RESULT • Hamilton has a strong, productive economy and we build on our economic 83 (2010/11). strengths. TARGET FOR THE NEXT 10 YEARS • We have a thriving CBD. 130 each year. • It’s easy to do business here. WHAT THIS TELLS US Visitors to events from outside Hamilton bring an economic benefi t to the city. Many stay in the city and buy other services while they are here, providing a fl ow-on of business. The increase refl ected in these targets is primarily focused on generati ng new business at Claudelands.

38 2012-22 DRAFT 10-YEAR PLAN

You can expect... You can expect... the funding for a ﬁ nancial return Claudelands from from the Council’s rates to reduce commercial over time property

MEASURE investments The net revenue received from users of MEASURE Claudelands. The ﬁ nancial return on the Council’s LATEST RESULT AND TARGETS commercial property investments.

$3,000,000 LATEST RESULT

$2,500,000 8% return (2010/11).

TARGET FOR THE NEXT 10 YEARS $2,000,000 $1.8m A targeted rate of return of 8% each year. $2.9m $1,500,000 WHAT THIS TELLS US $2m

$1,000,000 $2.2m This is a measure of whether we are achieving

$725,000 a good return on our commercial property $500,000 investments. 2021/22 2010/11 2012/13 2013/14 2014/15 By year 10 0 MEASURE Latest result Targets The percentage of Council’s commercial and WHAT THIS TELLS US retail premises that are occupied. More of the funding for Claudelands will come from users of the venue. The Council is LATEST RESULT looking to achieve a steady growth in revenue 98% (2010/11). over the next 10 years. TARGET FOR THE NEXT 10 YEARS At least 90% each year.

WHAT THIS TELLS US Keeping properti es tenanted is key to ensuring we are achieving good ﬁ nancial returns on our commercial and retail property investments.

39 HAMILTON CITY COUNCIL

Protecting you... CITY SAFETY

WHAT WE DO: • ANIMAL EDUCATION AND CONTROL • BUILDING CONTROL • ENVIRONMENTAL HEALTH AND PUBLIC SAFETY

THE COUNCIL PLAYS A LARGE ROLE PROTECTING PUBLIC SAFETY IN A RANGE OF AREAS AIMED TO MAKE HAMILTON A MORE DESIRABLE PLACE TO LIVE. Our plans

We ensure dogs are registered and controlled. The Council intends to review all services provided under the City Safety umbrella to determine how We issue building consents, inspect buildings and it can be more effi cient and eff ecti ve. The review provide advice to help ensure Hamilton’s buildings will include examining opportuniti es to combine are safe and durable. business acti viti es or fi nd new partners in a bid to We monitor and enforce standards for businesses be more cost-eff ecti ve. selling food and liquor, respond to health nuisances, investi gate noise complaints, and undertake crime preventi on initi ati ves to make our city safer.

DID YOU KNOW? % OF YOUR RATES goes Hamilton has more than 9500 1 towards CITY SAFETY. REGISTERED DOGS.

THERE ARE ABOUT 850 FOOD BUSINESSESS 1506 dogs were IN HAMILTON IMPOUNDED in 2010/11. including sports clubs, dairies, takeaways, restaurants, and supermarkets.

In 2011 we issued 1489 BUILDING CONSENTS, There are 21 CCTV % of which were CAMERAS in the central city. 73 residential. 40 2012-22 DRAFT 10-YEAR PLAN

LIVING WITHIN OUR MEANS

Fees for a number of Council regulatory functi ons will go up, in line with other services. In order for the Council to get its ﬁ nances in order every area of Council business has been reviewed and proposals made on how the organisati on can save money.

Much of the work undertaken on city safety, such as dog registrati on and issuing building consents, is fee-based. By increasing these fees we plan to reduce the cost to ratepayers by more than $1 million. FINANCIAL IMPACT PER YEAR

ADDITIONAL COST PROPOSALS REVENUE $ SAVINGS $ Increase dog registrati on fees over three years. 120,000

Increase building consent fees by 20% in 2012/13. 575,000

Introduce a levy for the Council’s Building Consent Authority accreditati on. 60,000

Increase LIM report fees. 200,000

Introduce a fee for re-inspecti ons of non-compliant food premises. 15,000

Introduce consultancy fee for planning services not currently charged for. 15,000

Increase fees for premises registrati on and auditi ng of food and other regulated businesses. 20,000

Reduce noise control service costs. 40,000

City safety costs How it’s paid for

$M % 80 Rates 16 70 60 50 40 30 20 10 0 User Charges 84% 2006/07 2007/08 2008/09 2009/10 2010/11 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22 2011/12

CAPITAL SPENDING ■ History ■ Current ■ Projected OPERATIONAL SPENDING ■ History ■ Current ■ Projected

HAVE YOUR SAY WWW.HAMILTON.CO.NZ 41 HAMILTON CITY COUNCIL

WHAT YOU CAN TARGET FOR THE NEXT 10 YEARS 95% each year.

EXPECT FROM US MEASURE The percentage of routi ne requests for dog We provide these control issues responded to within 48 hours. services to contribute LATEST RESULT 100% (2010/11). to a safe community TARGET FOR THE NEXT 10 YEARS by minimising risks 90% each year.

to public health and WHAT THIS TELLS US A threat to public safety occurs when working with others to someone is inti midated or att acked by a dog. Routi ne requests for service don’t pose an help keep our city safe. immediate threat to public safety, for example investi gati ng an unregistered dog.

OUR SMART CITY VISION CITY SAFETY CONTRIBUTES TO You can expect... THIS OUTCOME AND GOAL: buildings granted PEOPLE LOVE LIVING HERE consent to comply • Hamilton is a safe city. with construction standards

MEASURE Maintain the Council’s Building Consent Authority (BCA) accreditati on.

LATEST RESULT Re-accreditati on achieved in 2011.

TARGET FOR THE NEXT 10 YEARS You can expect... Maintain our BCA accreditati on.

a reliable and timely WHAT THIS TELLS US response to requests Our BCA accreditati on is assessed every two years. We cannot provide building control for dog control services without this accreditati on. The BCA accreditati on and registrati on scheme MEASURE are among a suite of Building Act reforms designed to help improve building design, The percentage of urgent requests involving regulatory control and building. Accreditati on threats to public safety responded to within involves an independent assessment 60 minutes. of technical competencies, resources, equipment, procedures, systems and LATEST RESULT processes and ensures constructi on standards 99% (2010/11). are maintained. 42 2012-22 DRAFT 10-YEAR PLAN

You can expect... LATEST RESULT premises selling 95% (2010/11). TARGET FOR THE NEXT 10 YEARS food and liquor 95% each year. to be regularly WHAT THIS TELLS US monitored Excessive noise is deﬁ ned as noise that disturbs someone’s peace and comfort. Examples MEASURE include a loud stereo or party, band practi ces, a loud alarm or machinery. The Council is The percentage of premises selling food and proposing to reduce the cost of the noise liquor monitored annually. control service but this won’t aﬀ ect the level of service we are providing. We are sti ll aiming to LATEST RESULT respond to complaints within 30 minutes. 100% (2010/11).

TARGET FOR THE NEXT 10 YEARS 100% each year. You can expect... WHAT THIS TELLS US activity in the CBD We proacti vely monitor premises selling food and liquor through routi ne inspecti ons to be proactively and audits. Premises with a higher risk are inspected more regularly. monitored MEASURE MEASURE The percentage of priority incidents in the The percentage of food premise compliance CBD area detected and reported by CCTV issues resolved within agreed ti meframes. cameras and City Safe Patrols.

LATEST RESULT LATEST RESULT 95% (2010/11). 75% (2010/11).

TARGET FOR THE NEXT 10 YEARS: TARGET FOR THE NEXT 10 YEARS 100% each year. 90% each year.

WHAT THIS TELLS US WHAT THIS TELLS US If a food premise is not meeti ng hygiene The City Safe Patrols and the CCTV cameras standards, health oﬃ cers will make sure are initi ati ves provided by the Council to acti on is taken to ﬁ x any problems. increase people’s sense of safety in the CBD. Priority incidents are incidents that are causing the main problems, e.g. disorderly behaviour, truancy or liquor ban breaches. You can expect... These prioriti es can change over ti me depending on the needs of the CBD and a reliable and informati on we receive from other city safety timely response partners. to excessive noise complaints

MEASURE The percentage of complaints about excessive noise responded to within 30 minutes. 43 HAMILTON CITY COUNCIL

Supporting you... COMMUNITY SERVICES

WHAT WE DO: CEMETERIES AND CREMATORIUM • CEMETERIES & CREMATORIUM We provide burial and cremati on services in park- like setti ngs where people can remember loved • COMMUNITY DEVELOPMENT ones and celebrate our city’s heritage. • EMERGENCY MANAGEMENT • HOUSING COMMUNITY DEVELOPMENT We work alongside community groups to help THE COUNCIL PROVIDES A ensure services are in place to support a strong RANGE OF COMMUNITY and connected city. We place special emphasis on connecti ng with the city’s ethnic communiti es, SERVICES TO A DIVERSE youth and elderly. Our work includes advisory RANGE OF HAMILTON services and a graﬃ ti removal programme.

RESIDENTS. EMERGENCY MANAGEMENT We provide leadership, advice, planning and We are responsible for the city’s response in resources to enable the community to respond to the event of an emergency and we also support and recover from any signiﬁ cant disaster that could community-based initi ati ves for a diverse range aﬀ ect the city. of people.

HOUSING We provide 395 units in 24 complexes throughout the city to people 60 years of age and over with limited assets and income.

DID YOU KNOW? OF YOUR RATES goes You can ﬁ nd out about HOW TO % towards COMMUNITY PLAN FOR A DISASTER on the 4 SERVICES. Waikato Region’s civil defence website: www.waikatoregioncdemg.govt.nz

Hamilton is home to more than 160 ETHNIC GROUPS.

44 2012-22 DRAFT 10-YEAR PLAN

Our plans Selling pensioner

We are proposing to sell our older persons housing housing stock to a social housing provider. A The Council owns 395 pensioner housing fi nal decision won’t be made unti l we have units, split among 24 complexes across the consulted with the community. city. Council will also overhaul its planning and Our proposal is to sell the complexes to a systems to make sure it is able to bett er respond social housing provider, such as a welfare in an emergency and provide assurance to agency. We want to know what you think residents. about this. If sold, the proceeds from these We are proposing a number of cuts to our complexes will be used to repay debt. community development services and grants, Separate to this decision, the Council is listed on the next page. These proposals have planning to sell three of its pensioner housing been made aft er an extensive review of all complexes this year that are no longer suitable Council services in a bid to become more for elderly tenants. They are River Rd, Johnson fi nancially sustainable. We remain committ ed Rd and Ascot Reid Ryan. Existi ng tenants will to working with community agencies for the be rehoused. benefi t of Hamiltonians.

THE EMERGENCY OPERATIONS YOU CAN LOOK UP CEMETERY CENTRE is located at the Council’s RECORDS ONLINE at the Duke St Depot. Council website, including burial records from the 1850s. www.hamilton.co.nz and click on cemetery search. The tag busters team removed graﬃ ti from 6348 SITES LAST YEAR.

45 HAMILTON CITY COUNCIL

LIVING WITHIN OUR MEANS

The draft 10-Year Plan is based on sustainable ﬁ nancial management and as part of that some cuts to grants will be made and some user fees will increase. In the community development area we are intending to cut just under $800,000.

The cost of burial will also go up. The Council is also proposing to sell three housing complexes in the ﬁ rst year of the 10-Year Plan - River Road, Johnson Road and Ascot Reid Ryan. These buildings are not of a suitable standard for tenants. We are proposing to sell the remaining pensioner housing stock to another social housing provider, subject to the public consultati on process.

FINANCIAL IMPACT PER YEAR

ADDITIONAL COST PROPOSED CHANGES REVENUE $ SAVINGS $ Increase cemetery and crematorium fees and charges, including cremati on and burial fees. 145,000

Reduce proacti ve investi gati on of graﬃ ti removal from 2013/14. 62,000

Disconti nue the Transiti on to Work Programme (apart from graﬃ ti removal) at the end of 2011/12. 364,600

Merge the Neighbourhood and Youth Development teams into two community teams for the east and west sides of the city, resulti ng in a 20% reducti on in youth related acti viti es from 2012/13. 49,000

Reduce the community faciliti es programmes, administrati on and management from 2012/13. 143,540

Reduce the following grants by 25% each from 2012/13: * Community Well-being Grant * Holiday Programme Grant * Aft er School Grant * Surf Lifesaving Grant. 100,000

Disestablish the following grants at the end of 2011/12: * Senior Sports Fund * Youth Awards * Youth Event Fund * Youth Sport Fund * Community Sport Equipment Fund * Children’s Day Grant * Family Violence Grant * Minor Grants. 73,000 NB: The Council has allocated $30,000 of its exisiti ng operati onal budget to support the establishment of the Zeal youth facility.

Increase pensioner housing rents in line with similar social housing providers. 380,000

46 2012-22 DRAFT 10-YEAR PLAN

LIVING WITHIN OUR MEANS continued...

WHAT WE’RE HOW IT’S KEY FUNDED PROJECTS SPENDING FUNDED

$875,000 in the ﬁ rst Looking aft er our housing assets. three years Revenue

Looking aft er our community faciliti es and cemeteries assets. $1.4m over 10 years Rates

$662,000 in the ﬁ rst Extension to Hamilton Park Cemetery burial lawn. two years Reserves

Community How it’s paid for services costs

$M 80 70 60 50 40 User 30 Charges 46% 20 10 0

Subsidies 1% Rates % % 52 2006/07 2007/08 2008/09 2009/10 2010/11 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22 2011/12 Reserves 1

CAPITAL SPENDING ■ History ■ Current ■ Projected OPERATIONAL SPENDING ■ History ■ Current ■ Projected

HAVE YOUR SAY WWW.HAMILTON.CO.NZ 47 HAMILTON CITY COUNCIL

WHAT YOU CAN You can expect... professional and EXPECT FROM US people-focused services We’re involved in community services MEASURE The percentage of key stakeholder survey to support a strong, respondents who provide a rati ng, sati sﬁ ed with the services at Hamilton Park Cemetery. resilient and connected LATEST RESULT community. 100% (2011).

TARGET FOR THE NEXT 10 YEARS At least 90% each year. OUR SMART CITY VISION MEASURE COMMUNITY SERVICES The percentage of housing tenant survey CONTRIBUTES TO THESE respondents who provide a rati ng, sati sﬁ ed OUTCOMES AND GOALS: with Council’s landlord service.

PROSPEROUS AND INNOVATIVE LATEST RESULT • Our city grows and prospers in a sustainable way. 88.5% (2011). PEOPLE LOVE LIVING HERE TARGET FOR THE NEXT 10 YEARS • Hamilton is a safe city. At least 80% each year.

• We celebrate our people and many cultures. MEASURE The percentage of stakeholder survey respondents who provide a rati ng, sati sﬁ ed with the Council’s community development services.