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JANUARY 2020 CONNECTIONS Free Seminars & Events From the CEO Thinking About Buying A Home? Introducing the New Ent Extras® Get Expert Mortgage Tips — Get Rewarded for Saving Saturday, January 11 10 a.m. – Noon Members are owners at Ent, so we’ve reimagined the Ent Extras program to best serve you. In 2020, we're offering even more benefits for doing business with us. And Saturday, February 8 because we’re focused on your financial success, it’s also designed to encourage 10 a.m. – Noon good savings habits. Saturday, March 7 10 a.m. – Noon You’ll get: Ent Operations Center E Higher monthly rates on your savings and checking accounts. 7350 Campus Drive – Up to 4.00% APY* for Ent Extras Checking on your first $500 Breckenridge Rm., Second Floor – Up to 6.00% APY* for your Ent Extras Savings on your first $500 Colorado Springs – All balances of more than $500 will also earn dividends at posted rates E Ent Extras Cash Rewards** — up to $700 a year. Saturday, January 18 – Earn up to $350 for your loan balances 10 a.m. – Noon – Earn up to $350 for your deposit balances (excluding checking) Saturday, February 15 Every month that you’re opted in helps maximize your annual Ent Extras Cash Reward 10 a.m. – Noon (paid in early 2021). Saturday, March 21 To take advantage of the new Ent Extras program, you need to take an easy but 10 a.m. – Noon important step: opt in to the new Ent Extras Checking and Savings accounts. Denver Marriott Tech Center The earlier you opt in, the sooner your rewards start to add up. 4900 S. Syracuse St. Conference Rm. Three easy ways to opt in: Denver E Log in to online banking E Call us at (719) 574-1100 or 800-525-9623 E View the full schedule and register Visit your nearest service center online at Ent.com/Events. You can find the full Ent Extras program details at Ent.com/EntExtras. As always, we value your membership, and hope you enjoy the improved rewards that membership brings! Sincerely, Member Ambassador Program Learn more and apply at NEW Ent.com/Ambassador. Chad Graves Chief Executive Officer *APY – Annual Percentage Yield. An Ent Extras Savings account will earn 5.84% and Checking account 3.93% dividend rates on the first $500 average daily balance and the current dividend rate on any balance over $500. To earn this rate a member must opt in to both the Ent Extras Savings and Checking account and have five (5) debit or credit transactions on the checking account each month. **Ent Extras Cash Rewards are based on a cumulative average of the monthly average daily balance up to a cap of $350,000 resulting in a maximum payout of $350 on deposits and $350 on loans at the .10% payout rate. Restrictions apply. Program may be changed or terminated at Ent’s sole discretion. Ent's Supervisory Committee: Your Voice, Your Advocate A New Look For Ent.com In the spirit of the credit union “member first” motto, supervisory committees ensure fiscal best practices are followed and serve as your member advocate. Ent’s Supervisory Committee currently includes five volunteers with diverse In order to better serve you as we backgrounds including higher education, nonprofits, sworn civil service and IT. They expand, we need an online experience were purposefully selected for their varied skill sets, unique perspectives and an that grows with us. To improve the unhesitating confidence to ask questions. functionality of our website and create a better user experience for current While their main role is to oversee the audit of Ent’s more than 70 different areas, and prospective members, we’ve they also serve as the members’ voice, eyes and ears to ensure your interests redesigned Ent.com. are best served. If you have a concern about the overall safety and soundness of the credit union, the supervisory committee is your resource. As warranted, the We want to make your online committee can initiate reviews on your behalf regarding Ent’s policies, operations, experience as positive as possible, so compliance, ethics or financial security. this first update is designed to make it easier to find the information you Appointed to three-year terms, each committee member is committed to acting in want, while better reflecting who we good faith and with integrity by promoting transparency and placing your interests first. are. With the new design, you'll begin They are Ent members in good standing who are willing and able to attend monthly to experience the same type of real, meetings, and over three years, complete 100 hours of education through classes, human “Ent” connection you have with seminars and self-learning. One hundred hours is no small task for full-time working our team members in centers and individuals, but they do it to give back to their community and fellow members like you. on the phone. A more intuitive menu and organization will help you find Along with our conservative fiscal policies, the supervisory committee has helped the information you need more easily, support the kind of financial performance that earned Ent a #11 national ranking on and take advantage of our extensive S & P Global’s “Best-performing credit unions of 2018” list. To contact the supervisory products and services. committee, use the ‘Contact Us’ link on Ent.com and include ‘Supervisory Committee’ in the subject of your email or phone message. This initial January rollout is only the beginning. We recognize that no single Ent member is the same, and we’ve listened to your comments, including the challenges you face with our Our Employees Raised More Than current site. Throughout 2020, we will $240K for United Way! continue our work to improve your banking and overall online experience, and we look forward to your input. Ent is deeply committed to giving back to In the meantime, we hope you enjoy the our communities in both our time and new Ent.com, coming in January 2020! dollars. Once again, our team members have demonstrated their personal dedication to improving the lives of others. We’re thrilled to announce that Ent employees raised a record-breaking $241,306 to help families and individuals in need throughout the communities we serve in our 2019 United Way campaign. All funds raised came from voluntary payroll deductions and extensive, employee-led internal fundraising efforts. Our team has raised more than $100,000 a year for United Way over the last 12 years, putting their hearts and energy into serving the communities in which we live and work! Like the “Ent Credit Union” page Like Us on Facebook and on Facebook to enjoy financial tips, Follow Us on Instagram credit union news and giveaways! Statistics as of November 30, 2019: Assets: $6,143,031,734 Shares: $5,158,724,089 Loans: $4,792,562,584 Members: 371,140 For the most current stats, visit Ent.com/Profile. Equal Housing Opportunity • Insured by NCUA • Equal Opportunity Lender • © Ent Credit Union .