“The Star Thrower” (or “starfish story”) is part of a 16-page essay of the same name by Loren Eiseley (1907–1977). It relates the account of an elderly man who spotted a young boy flinging stranded starfishes back into the ocean one at a time. annual report 2013 The old man observed, “But there must be tens of thousands of starfish on this beach. I’m afraid you won’t really be able to make much of a difference.”

The boy bent down, picked up yet another starfish and threw it as far as he could into the ocean. Then he turned, smiled and said, “It made a difference to that one!” PRISON SERVICE ANNUAL REPORT 2013 Vision As Captains of Lives, we inspire everyone, at every chance, towards a society C0NTENTS without re-offending.

Director’s Foreword ..... 2

Mission As Captains of Lives As a key partner in Criminal Directorate Members ..... 6 Justice, we protect society SPS Re-Visioning: Setting New Frontiers ..... 8 through the safe custody and What Does Inspire Mean to Me ..... 12 rehabilitation of offenders, co-operating in prevention and aftercare. We Inspire Enhanced Supervision: Involving Home Team Agencies in Offenders’ Throughcare ..... 20 A Pictorial in the Making of Captains of Lives ..... 25 A Life Inspired: Success Story of a reformed Ex-Offender ..... 31 The Yellow Ribbon Project: A Decade of Inspiring Lives ..... 33 Rehab Inspired to Inspire: Is a commitment to our Volunteering One’s Past to Change Another ..... 38 programmes and services within the system to support inmates who have proven that they have the inherent desire to change. Everyone at Every Chance Operations Division ..... 42 Renew Staff Development Division ..... 46 Rehabilitation and Reintegration Division ..... 50 Is a commitment an inmate makes Corporate Services Division ..... 54 to change his/her life for the Intelligence Division ..... 58 better. Looking beyond their Strategic Planning Division ..... 62 imprisonment, they demonstrate a Psychological & Correctional Rehabilitation Division ..... 66 willingness and desire to renew Corporate Communications & Relations Branch ..... 70 their lives. Provost Branch ..... 72 Staff Inspectorate Branch ..... 74 Cluster A ..... 76 Restart Cluster B ..... 80 Is a commitment to garner the Cluster C ..... 84 support of the community. Operations & Security Command ..... 88 Through the CARE network, our offenders are given opportunities Against Re-offending to restart their lives. Statistics ..... 94 Almanac ..... 111

SINGAPORE PRISON Service ANNUAL Report 2013 01 Director’s Foreword

The (SPS) took a big ordination for our common goal of rehabilitation step to become a correctional service in 2013. of released persons. We also celebrated 10 The Enhanced Supervision Scheme which years of the Yellow Ribbon Project by launching started late in 2012, went into full swing in 2013, a commemorative book which not merely providing casework to drug offenders after they articulated the history of the Yellow Ribbon were released. This was a major development in Project, but also sketched out the blueprint for its our capabilities, like adding airpower to an army. future. No more do we rely just on our actions inside the prisons to rehabilitate someone. We have But a correctional service is not just about since extended our rehabilitation efforts beyond rehabilitation. It is also about safe and secure the prison walls, into the community. With our prisons. The SPS’s professionalism in this area involvement since 2011 in pre-imprisonment took another stride forward when we conducted community-based alternatives to jail sentences, a major risk review exercise to surface gaps and and in 2013 this foray into post-imprisonment then addressed the gaps. casework, we had morphed from merely being a prison service, to become a correctional service. Looking forward, 2014 will not be a mere continuation of the SPS’s journey as a This change was further cemented in November correctional service. It will also be the start of a 2013 with the introduction of the Prisons Act fresh five-year strategic plan through which we amendments in Parliament to make provisions will see our prisons technologically transformed for released persons to come under mandatory and community corrections expanded. And in aftercare. With the Act passed in January 2014, line with our new vision statement launched in it is now hardcoded in law for released persons 2013, we will see even more in the community to come under the aftercare of the SPS. We inspired to join in the work of eradicating have responsibility over offenders not just during recidivism in Singapore. their time in prisons, but also after their release, for their reintegration and rehabilitation. This is exactly what a correctional service does.

And the SPS is not alone in this work of aftercare. The SPS and the other 100-odd agencies in the CARE Network took another step towards closer partnership, by having the first ever CARE Network workplan seminar. We now Director of Prisons have joint workplans where we work in co- Singapore Prison Service

We have responsibility over offenders not just during their time in prisons, but also after their release, for their reintegration and rehabilitation. This is exactly what a correctional service does.

INSPIRE 02 SINGAPORE PRISON Service ANNUAL Report 2013 03 AS CAPTAINS OF LIVES

In all that we do and all that we are Directorate Members

top row, from left: soh wai wah director of prisons

desmond chin deputy director of prisons/ chief of staff

stanley tang director, operations delphine lee director, staff development terrence goh director, rehabilitation & reintegration Lam Cher Soon Director, Corporate Services

middle row, from left: Koh Tong Hai Director, Intelligence Lee Kwai Sem Director, Strategic Planning Timothy Leo Director, Psychological & Bottom row, from left: Correctional Rehabilitation K Chandra Kumar Chiew Hock Meng Commander, Cluster a Director, Transformational Shie Yong Lee Projects Commander, Cluster b Chiam Jia Fong Phang Seok Sieng Director, Provost Commander, Cluster C Vincent Chew Commander, Operations and Security Command

INSPIRE 06 SINGAPORE PRISON Service ANNUAL Report 2013 07 Feature Feature

Offenders’ strongly felt that Aftercare SPS should take on a leading role in: Prevention 75% of Offending of survey respondents

over responded to the online survey in 90% just two weeks staff

strongly felt that ensuring strongly felt that SPS 90% safety and security 80% facilitating rehabilitation of survey of inmates was one of of survey and reintegration of offenders respondents SPS core roles respondents was one of SPS core roles. RSettinge-Visioning New Frontiers

Taking a trip down memory lane, when SPS’ vision statement was first crafted in 1999, The MV Debates and Rallies gave participants the opportunity Instead of being discouraged, such views reinforced the to catch up with old friends, make new ones, have fun team’s belief that the department’s vision statement had the department was grappling with fundamental issues such as overcrowding, staff together, and most importantly, express their aspirations for to be revised. The fact that a sizeable number of staff felt recruitment and retention difficulties, as well as a lack of rehabilitative programmes. the future. The exciting ice-breaker activities, which included comfortable with the then vision statement meant that it Today, with a state-of-the-art prison complex, professionally trained officers who are having attendees form an orchestra personally conducted had to be changed. An organisation’s vision statement publicly recognised as Captains of Lives, and a myriad of initiatives to help offenders by Director of Prisons during the MV Rallies, clearly warmed encapsulates the collective dream of its staff – something the officers up as they shared their opinions eagerly. The which is desirable but not usually immediately attainable. A return to society as reformed and responsible citizens, the SPS is no longer what it was. participants’ enthusiasm and excitement at being part of this good vision statement, therefore, is one which is discomforting historic milestone was clear for all to see. and creates tension by describing an ideal which appears The many accolades conferred on the department in recent years serve as further recognitions of the department’s transformation. unrealistic. However, it inspires at the same time because it The one achievement we are especially proud of arrived in 2012 when the SPS was awarded the Singapore Quality Award with Tension in Diversity portrays an end state which is worth striving for. Special Commendation, indicating that the department could claim to be an exemplary prison system. It was, therefore, timely to re-look at the vision statement and assess if it was still relevant. The diverse views shared by the survey respondents, as Unveiling our Future well as the MV Debates and MV Rallies participants, were Everyone Matters of immense help to the re-visioning team. However, they When the revised statement was proudly unveiled by SUPT were also challenging for the committee. A significant Foo Ee Lin, Chairperson of the SPS Visioning team, at the The re-visioning exercise began in October 2012 with the launch of an online survey open to all staff. In just two weeks, the survey proportion of the staff felt very comfortable with the existing 2013 Prisons-SCORE Corporate Advance, it was clear that garnered more than 2,200 responses, representing over 90 per cent of the department’s staff strength. The survey was followed vision statement. Even though they acknowledged that the revised statement fit the above description perfectly. by eight Mission Vision (MV) Debates sessions where around 200 participants took time off their busy work schedules to discuss the the department has progressed tremendously since 1999, One may question how it is possible for us to inspire everyone points of contention arising from the survey in greater detail, as well as to craft their own vision statements. Subsequently, another they did not see a need for the vision statement to change. at every chance. This, undoubtedly, is a challenge, given 550 officers took part in five MV Rallies where they were presented with a list of suggested vision statements and challenged to There were also some who dismissed the suggested vision the number of interactions we have with different people critique them. statements as being too idealistic. every day. However, if we were to look at the question from

INSPIRE 0208 SINGAPORE PRISONSINGAPORE Servic ePRISON ANNUAL ANNUAL Repor t2013 2013 0309 Feature Feature

a different perspective, how then do we decide who and when to inspire, if we do not seek to inspire everyone at every chance? As true blue Captains of Lives, we should seek to always be inspiring to all whom we come into contact with. Our revised vision statement Similarly, one may feel that a society without re-offending is about may seem vague as realistic as building castles in the air. However, as a prison service at first glance, entrusted with the safe custody and rehabilitation of offenders, but it becomes creating a society without re-offending is precisely what we have crystal clear been striving towards since day one. Our efforts to reform and help once we delve offenders reintegrate back into society have all been geared towards deeper into it. helping them lead a crime-free life.

It is actually a Our revised vision statement may seem vague at first glance, but it return to the becomes crystal clear once we delve deeper into it. It is actually a very basics of return to the very basics of what the SPS has endeavoured, and will what the SPS has continue to aspire, to do. This makes it a vision statement for the ages, endeavoured, and as it will remain relevant and representative of the department’s work will continue to in the foreseeable future. So, let us all, as Captains of Lives, inspire aspire, to do. everyone, at every chance, towards a society without re-offending.

Exclusive with the Director of Prisons: His Thoughts, Our Dream What do you like about the new vision statement? When did you decide that a new “What is most obvious is how audaciously broad in scope it is, seeking vision was needed? to inspire not just inmates but also society at large to play their part “I was ambivalent when I first initiated a discussion at the Leadership Circle on in rehabilitation. What is less obvious is that it is equally applicable to whether we should have a new vision statement. Then one after another, officers a warder seeking discipline and order in his housing unit. The vision rose up to speak about how they felt comfortable with the earlier vision statement, challenges all housing unit staff to attain such a goal by inspiring good how they found it so agreeable. That was when I knew we needed a new vision behaviour among inmates, and not just be reliant on disciplinary statement.” measures.” What do you think about the What is the response you visioning process? expect from the staff to the “It is important that we had a process that was as inclusive as possible. So, I am new vision statement? happy that we launched the revisioning exercise with a survey involving every staff “I hope that the new statement will be like a fresh gust of wind that in SPS. I also found the MV rallies very invigorating. I remember at one of these will propel us to a higher level of commitment towards our mission. The sessions, there was a lively discussion on a draft version which contained the words statement is highly personal and provokes a reflective response from ‘we inspire everyone’. Many officers decried how unrealistic and farfetched it each individual staff. Will each of us seize every chance every day, no sounded. It dawned on me then that we had to very clearly explain to our staff that matter who we are talking to, to inspire the other person? One year was exactly how a vision statement should sound, to be audacious and unrealistic, on to the launch of the new vision statement, I hope all of us will take so that our imagination and aspiration can be stretched and we feel the creative time to reflect on whether we had lived up to its challenge, and how tension that a good vision statement should generate.” else we can do so.”

INSPIRE 10 SINGAPORE PRISON Service ANNUAL Report 2013 11 Feature Feature

What does “inspire” in our 1 vision mean to you?

HTS 11 Jasmin Kaur, Senior Assistant Director, Correctional Research, Correctional Research Branch

To inspire can mean so much to someone who receives and yet is so difficult to bring across. To me it simply means the ability to motivate others and, more importantly, for oneself to go further than ever imagined.

What Does

CW1 Phung Yin Lei, Team Leader, Prison Link Centre

Personally, I believe that the word “inspire” means to be a better person. If we are inspired, we will inspire those around us. I try to seek opportunities in my daily life to improve my character, educate myself and, most Mean To Me? importantly, make myself feel good!

Just as the words “operations” and “rehabilitation” were key tenets of the previous vision, “inspire” reflects the new normal that SPS aspires towards, and represents a dream that has been deliberately left both vague yet clear.

SCW1 Mohamad Safrin Bin Saptu, While the call is unmistakable, our new vision covers a scope so wide Chief Personal Supervisor, A3 that it creates a tension and demands every ounce of passion from each and every officer and partner in the community. We interviewed Inspire, to me, involves changing the way people think and feel about themselves so that they will want to take positive actions. The best way 16 officers across all ranks and positions to share what their views on the to inspire others is to have interest in not only what you do, but to also revised vision were. As you read through the article, take a minute to recognise your staff and take the opportunity to see them grow and think what your response would be to these questions. change. I would share my personal stories of my journey in SPS. This would help my staff to avoid repeating the same mistakes I have made in the past, and to be optimistic in scaling towards greater heights.

INSPIRE 12 SINGAPORE PRISON Service ANNUAL Report 2013 13 Feature Feature

How has working toward this vision of inspiring Can you share an instance when you have been inspired by a others changed your perspective and approach particular incident or person at work? OR Can you share an instance 2 towards your job? 3 when you have inspired a particular inmate/person at work?

ASP1 Rossheema Binte Haniff, Programme Management DSP1 Ng Tiong Choon, Manager Building and Executive, Programme Management Branch Maintenance, Infrastructure Development Branch During my time as a Housing Unit Officer (HUO) at Women’s Prison (CWP), I was always “Inspiring others” are great words with great meanings. However, I often ask myself, “Before willing to lend a listening ear. Once, while having lunch with my family, an ex-inmate walked I can inspire others, am I inspired myself?” This thought forces me to consistently seek out up to me and shook my hand. She thanked me for motivating her, and shared that she the deeper meaning and purpose in my work, and enables me to have the correct took my advice to maintain good ties with her family members. Her daughter, who was perspective in my daily grind. It reminds me to always put my best foot forward at work also in CWP and under my care then, soon came over and shared that they were both before expecting others to do so. encouraging and looking out for each other to stay away from negative peers. They told me that they will always remember the words that I reiterated, “No one can really help you to change, but yourself”. I was heartened to see that I have made a positive impact in someone’s life and that my words of advice have been an inspiration to others.

MX12 Norriyanah Binte Omar, DRO Manager, Community-Based Interventions Services Branch SCW2 Loh Kee Wei, Cluster Control Centre (CCC) Officer, Cluster B This new vision makes me pay more attention to myself, to take a pause and

reflect on my interactions with offenders. These reflections help me to be Personally, I was inspired by Superintendent Ang Xiao Kiang (retired) during my stint more self-aware, and keep track of what I have learnt and keep me in Jalan Awan Drug Rehabilitation Centre (DRC), as he was able to change the inspired. By doing this, I hope that I get better at what I do, and will culture and staff morale by inspiring the men through his speech and action. He be able to contribute a little more towards the people I interact with, b e addressed and resolved staff concerns regarding operational issues through his whether it be colleagues or offenders. regular Superintendent rounds. He also raised staff morale through quarterly dialogues and his participation in the many staff bonding activities with the rest of the institution. Ensuring staff well-being was another key area that he was renowned for and, most importantly, he always stood by his officers when the need arose.

SGT Augustino s/o Chinnapan, RO2 Tann Yi Ru, Senior Reintegration Officer, SPEAR Operator, SPEAR Force Selarang Park Community Supervision Centre

In my five years of service, I have been inspired by several incidents Handling Reformative Trainees (RTs) on supervision demands a lot of determination and people. The most memorable one was in Tanah Merah Prison and resilience. The vision of inspiring others as well as experiencing the hard (TMP), where I met ASP Mohamed Norzalan Bin Nordin (currently in work that has been put in by my fellow colleagues encourages me to put in B3). I am grateful to have the chance to learn a lot about inmate more effort to motivate those under my charge to work harder and progress subculture and management of difficult inmates from him. He inspired during supervision. At work, when I communicate with RTs on supervision, I show me to be a better and more proficient officer. appreciation for their efforts in adhering to the tough supervision conditions. I commend them when they present themselves as sensible and respectable individuals. I do hope that by doing so, they would be inspired to continue on their change journey.

INSPIRE 14 SINGAPORE PRISON Service ANNUAL Report 2013 15 Feature Feature

SUPT1 Lee Chee Kwong, Any last words of inspiration Senior Assistant Director, Operations Policy & Development, 5 for our staff and SPS? Operations Policy & Development Branch

In 2008, when I was the Head of Public Affairs, I had the opportunity to visit Fiji with Mr Desmond Chin ASP2 Muhammad Raizaluddin Bin Abdul Razak, (then CEO SCORE) and Ms Leonie Tan (also from SCORE) to be the official guests at Fiji’s launch Housing Unit Officer, Tanah Merah Prison of the Yellow Ribbon Project. The event was graced by the Prime Minister of Fiji, and we saw firsthand the impact of YRP beyond our shores. I was deeply inspired by this episode When we work on the ground, we must portray ourselves positively so that as I witnessed personally how a project which started in Prisons, in collaboration with we can be a positive influence to our inmates. To be able to do that, SCORE, was able to change and improve the lives of prisoners living as far away we must have a strong definite sense of purpose in everything we do. as Fiji. It reminded me of how SPS, in our continuing efforts to become a better We must walk the talk and not just make use of words alone to inspire organisation, can not only help our own prisoners but also prisoners worldwide. them. There will definitely be times when you feel like you are losing your passion on the job. But before we do, we have to think back on why we embarked on this profession in the first place. That is to be a Captain of Lives in the lives of offenders under our charge.

SUPT1 Justin Paul Vikneswaran, Superintendent, B3

There are times when I receive positive acknowledgement from staff and inmates about my dealings with them. These SSG Sri Murni Binte Mohamad Saleh, not only give me a warm fuzzy feeling but it also serves to Work Programme Officer, reinforce my conviction towards my job. Changi Women’s Prison

I wish to say to all our officers that whatever roles we are undertaking to create an exemplary Prison System, we should never stop inspiring each other.

Apart from our vision, our HEART values (representing Honour, Excel, Agile, Respect and Teamwork) guide us in 4 our daily work. Which HEART value resonates most strongly with you in this quest to inspire everyone?

SSG Nagarajan s/o Rajagopal, CPL Goh Jun Hong, MSO Gr VII Vimalathacheni d/o R Gopalan, Operations Management Officer, Personal Supervisor, Personal Assistant to DDP/COS Operations Management Branch Admiralty West Prison

To all the staff in SPS: Each of us has a role here. It does not matter how I believe that Honour is an important HEART value that The particular HEART value that resonates with me is “Respect”. small or how big the role is. What matters most is that you believe in would help in my quest to inspire others as we must be In my opinion, the ideal way one should earn his respect is by yourself and take pride in what you do. I wish all staff and SPS many accountable for each and every one of our actions at the showing respect to others and not by demanding it. In order great successes ahead! end of the day. for us to discipline our inmates, we must be exemplary in both words and actions.

INSPIRE 16 SINGAPORE PRISON Service ANNUAL Report 2013 17 WE INSPIRE

Offender change and community action Feature Feature

supervisees are subject to electronic monitoring with curfew, on top of their regular urine reporting to CNB officers. Without these support, these offenders with higher risks are more likely to re-offend and eventually return back to prison.

Working Together with CNB on Drug Supervision

For three different groups of professionals, namely the CNB officers, Reintegration Officers and Prison Specialists, to work together to realise the goal of Enhanced Supervision is not an easy feat. The ability to understand one another’s operating terrain and complement how the others work is fundamental to a successful collaboration. For example, when a supervisee with weak socio-family support is referred to a shelter for temporary accommodation, he can alerted the CNB supervision officer to these tell-tale worry less about meeting his housing needs and signs of possible alcohol abuse. If left unaddressed, concentrate on reporting regularly for his urine tests this could lead to a return to drug abuse. In this and looking for a stable job. particular case, the Specialist worked with the CNB supervision officer to tighten the supervision On the ground, it is encouraging to see CNB conditions and arrest his downward spiral. supervision officers, Correctional Rehabilitation Specialists and Reintegration Officers come This collaboration between Prisons and CNB officers together to share observations of their charges did not happen by chance. Joint trainings, regular and discuss supervision tactics to manage their team meetings at working levels and the exemplary supervisees’ reintegration more effectively. For leadership displayed by both organisations’ senior example, there was a case of a supervisee who management set the tone for this Home Team enhanced turned up for his counselling session intoxicated. The collaboration. supervision Correctional Rehabilitation Specialist immediately Involving Home Team Agencies in Offenders’ Throughcare Making Interventions

The rehabilitation of offenders into responsible citizens requires massive efforts from ASP1 Chng Kuok Leong multiple stakeholders. The CARE Network partners such as SCORE, SACA, SANA and ISCOS, halfway houses and our community partners, such as the various religious Despite my short stint in service, organisations and grassroots partners, have traditionally contributed towards these my experience in B5 has been a very enriching one. I am particularly rehabilitation efforts. Expanding the stakeholders to include Home Team agencies amazed and inspired by the dedication and efforts of our ground staff, from such as the (SPF) and (CNB) would taking care of our inmates’ daily be a natural extension. The Enhanced Supervision Scheme for Long Term Imprisonment necessities to helping to stimulate their impetus to change for the better. (LT) offenders is one such initiative which involves our Home Team colleagues. of L ives Influenced by their tireless commitment,

Captains I am spurred to excel in my duties.

The Enhanced Supervision Scheme for Long Term Imprisonment (LT) offenders with higher risks was implemented in November 2012. As Captains of Lives, we make a difference not only in our inmates’ lives, but also to the people As of end 2013, over 400 supervisees have been emplaced on this scheme since its inception. The supervisees are supported in around them. Seeing ex-offenders recover from their drug addiction and the community by Prisons’ Correctional Rehabilitation Specialists who meet them regularly for one-to-one counselling and case earning an honest living after their release reinforces my belief that our actions have cascading effects on their lives and on the society. management. This is necessary to ensure that offenders are provided with skills and knowledge to cope with the complexities of life outside prison and stand on their own two feet again. To help them lead a more disciplined life in the community, these

INSPIRE 20 SINGAPORE PRISON Service ANNUAL Report 2013 21 Feature Feature

ASP2 Koo Qihui, Claire

I was in the Changi Women’s Prison Special Handling Unit. Once, there were several Reformative Trainees who did not qualify to study. One of them could not even write the letters of the alphabet.

My housing unit staff and I brought some assessment books for the girls to share and self-study. After a month, I was pleased to see that they had copied the of Lives questions from the assessment books so that everyone could have a go. One even helped her cellmate learn the ABCs! Captains

So, what does it mean to be a Captain of Lives?

It means working together despite limitations and constraints to help inmates reintegrate and remain offence free. It means to have helped the girl who could not spell, to be able to spell more than just her name.

Accessible and Sharing Resources

Although counselling sessions and group work for supervisees SPS Counselling at By mid-2014, there will be a total of 16 Neighbourhood Police are beneficial in helping them stay clean from drugs, ensuring Police Venues Posts (NPPs) and 12 Neighbourhood Police Centres (NPCs) that these services are accessible to the supervisees is of across the country hosting individual counselling or group paramount importance. If the supervisees have to incur counselling sessions. Instead of merely providing counselling excessive time and transport costs to receive these services, venues, SPF plays an important role in ensuring that these their motivation to utilise these services would be reduced. sessions are conducted in a safe and secure environment. Revamped NPPs designated for use by community partners To make our counselling services more accessible to these and voluntary welfare organisations were also piloted by SPF Ang Mo Kio supervisees, we had to find suitable venues which are near to in December 2013. Prisons will collaborate with SPF on the use Division transport nodes in the heartlands. Therefore, aside from working Jurong (‘F’ Div) of the community zones within the revamped NPPs, such as Division Bedok hand in glove with CNB, our other Home Team partner, SPF, has West Coast NPP and Radin Mas NPP, to conduct casework (‘J’ Div) Division (‘G’ Div) also supported this Scheme by allowing us to use the various and counselling sessions. Tanglin Neighbourhood Police Centres (NPCs) and Neighbourhood Division Police Posts (NPPs) across Singapore as counselling venues. This Clementi Enhancing Employment (‘E’ Div) Division makes a significant difference to many supervisees. Rahul, a Opportunities for the “High Risk” Group (‘D’ Div) supervisee, shares, “Although I have to report for urine tests at

Jurong Division Headquarters, I can now attend my counseling LT offenders with higher risks often have complex needs and sessions at Bukit Batok NPP which is nearer my home.” face entrenched socio-economic difficulties. Some of them Legend: Central Division NPP (‘A’ Div) NPC CW1 Tan Yu Meng Jeremy

Being able to help others change for the better is not something that many professions can offer. That is why I chose to be a Captain of Lives.

Counselling sessions held at NPCs and NPPs in the various Police Divisions, clockwise from left: I remember a reserved inmate who would always avoid the officers. Despite his attitude, I persisted in engaging him. His resistance finally broke down, and he admitted that he needed assistance as he had marital problems. I referred him for counselling. Hong Kah South NPP, Bukit Batok NPP, Hong Tampines NPC, Changi NPC, Chai Chee Pasir Panjang NPP, Alexandra NPP, of Lives Kah North NPP, Bukit Panjang NPC, Choa NPP, Kampung Ubi NPP, Marine Parade Clementi NPC. A few years later, I met him in a shopping centre. He shared with me that my little Chu Kang NPC, Woodlands NPC. NPC, Mountbatten NPP. Captains gesture had helped to salvage his marriage. Ang Mo Kio Police Division Cairnhill NPP, Bishan NPP, As a Captain of Lives, it gives me joy to see people transform from inmates to responsible Yishun North NPC, Nee Soon South NPP, NPP, Kampong Glam NPP, Potong Pasir NPP. citizens. My efforts may not be able to create a change in the lives of all the offenders I meet, but if I can make a Ang Mo Kio North NPC, Teck Ghee NPP, Kreta Ayer NPP. difference in some lives, I would be satisfied. Serangoon NPC, Hougang NPC, Sengkang NPC.

INSPIRE 22 SINGAPORE PRISON Service ANNUAL Report 2013 23 Feature

may also have unrealistic job expectations, and have issues in conscientiously taken notes and participated actively in his seeking or staying on in their jobs. culinary training in prison. Despite this, he still faced challenges after his release. “Paul” had to adapt to the job demands in At the Pre-Release Centre in the Changi Prison Complex, the bakery and hone his eye for details, from preparing baking SCORE has revamped the suite of vocational and employment recipes to learning different delicate ways of garnishing the skills training for inmates with higher risks. However, the real pastries. Job Coaches from SCORE thus play a key role in ensuring challenge faced by offenders is to adapt to the working that supervisees such as “Paul” are better able to cope at work. environment beyond the prison walls. Assistant Director By addressing their struggles and enabling them to find ways to (Retention Support), Mr Nathan from SCORE, shares with us cope with the stresses and demands arising from work, the Job his observation in managing one of his charges. “Paul” had Coach encourages the supervisee to persevere and remain employed. This will, in turn, improve their chances for reintegration and becoming productive and contributing citizens.

MX11 Tan Keok Seng Charles Home Team: Towards a Safer Community

My late wife, Maureen, was diagnosed A Pictorial of the making of with advanced lung cancer in 2012. In setting up the throughcare framework for the While understudying an Intensive Enhanced Supervision Scheme, we have taken a Criminogenic Programme (ICP) group, I shared about Maureen’s condition multi-party approach to improve the likelihood of so as to build a therapeutic alliance ex-offenders successfully reintegrating into society. with the inmates, based on trust, understanding and openness during Leveraging on one another’s unique strengths our group check-in sessions. and capabilities, our Home Team colleagues have demonstrated the spirit of collaboration in A few months after her passing, I was of Lives Capta ns touched to receive a sympathy card titled keeping Singapore safe through the reduction of “Because Love Never Dies” from this ICP Captains re-offending. group. Receiving this heart-warming card strengthened my belief that our counselling can make a positive difference in the inmates’ lives over time. of Lives Maureen has truly been a “Captain of Lives” in her own special and unique way, touching the lives of this ICP group, and the other inmates with whom I will share her story with in future.

INSPIRE 24 SINGAPORE PRISON Service ANNUAL Report 2013 25 Making sure our inmates are kept in good health through close collaboration with our medical partners. Safety is paramount in sensitive environments like the medical triage.

Working closely with our partners, we inspire Leveraging on technology to ensure that SPS is a high Walking in an orderly fashion from Clear and adequate briefings to the highest level of operational readiness. tech, high touch organisation with a keyless system. point to point is a necessity for instilling inmates are conducted regularly to No one is exempt from the rigours of being Control centres in the Housing Units also act as our discipline and also operational control. keep them abreast of the dos and an exemplary prison system. secondary defence by consistently scanning for Escorts form the basic building block don’ts in our operating environment. irregularities on the ground. of an officers’ jailcraft in ensuring no Briefings have to be precise to ensure escapes and no incidents. that we can carry out our jobs in a firm and fair manner.

Keeping a watchful eye during dayroom yard when inmates have their time out to watch TV The daily ritual of equipping every prison and play board games. Ensuring that order and officer, from the men on the ground to the discipline is kept even in confined spaces. commanders, with the right tools so that we are ready at a moment’s notice.

Calling for support and reinforcements. Within seconds, Supervising yard on a typical hot weekday officers would respond to the area of threat as a show afternoon. Staying vigilant for unusual and of force and would not hesitate to use necessary means suspicious activities and being ready to to keep the situation under control. The lives of both respond to incidents. excellenceOpsofficers and inmates are dependent on this .

Searches are conducted daily on all When the going gets tough, the tough get officers before duty. No one is above the going. SPEAR, a highly trained and highly law in ensuring that our prisons remain skilled force, is on hand with the necessary free of contraband and a safe and secure force options to deal with any contingencies. environment to work in. Professionalism is key and we keep ourselves to its highest values.

The Changi Prison Complex has multiple levels of security with biometric controls. These added features enhance security and make it an impregnable fortress both from internal or external threats.

INSPIRE 26 SINGAPORE PRISON Service ANNUAL Report 2013 27 Counsellors and psychologists can spend hours in one to one sessions Officers not only ensure discipline but also genuinely care helping inmates to process their pent up frustrations, reorganise their for their charges by case managing their reintegration and thoughts and lead them back to the right track. rehabilitative needs, conducting regular and purposeful interviews and even acting as life coaches, finding all means Amongst the many words of advice, hopefully one would necessary to inspire hope and motivate change in them. stick and make a difference. Officers seize every chance and every opportunity to coach their inmates, hoping for that one day when they can achieve a life-changing Inspired Actions breakthrough with them.

SCORE works with a multitude of agencies to ensure Dealing with requests and making sure that they are that inmates get the opportunity to learn new skills followed up with swiftly is just one of the many ways and then place them in jobs upon their release. officers show that they care for their charges. With a new found confidence and hard work, prison Inspiring community action through the conduct of visits for key partners in becomes a gateway to new beginnings. rehabilitation remains a strong suit of our officers. By better understanding what prisons are like, volunteers feel safe to come in and change the lives of offenders.

Counsellors conducting the Intergrated Criminogenic Programme, helping to change deepset drug and criminal mindsets. In groups, inmates form new identities, understand themselves better and seek to set new goals for their lives ahead as responsible citizens.

Officers play a critical part in motivating inmates, sharing real life experiences and stories that can stir hearts and minds. Addressing hundreds of inmates in a single setting can be an intimidating experience, but the effort is worth it when we see the smiles on their faces.

Laughter and camaraderie helps to lift our spirits and keeps us accountable to one another for the tasks at hand. Sharing of successful inmate stories of change during handing and taking over of duty can be a great way to build confidence and belief in the work that we do.

Multi-disciplinary teams are critical in ensuring that an inmate’s issues are dealt with holistically. We are a family, we are the Singapore Prison Service. Involving the inmates, religious counsellors, officers, specialists and families – all play that critical role in piecing a broken life back together again.

Prisons can be surprisingly open As Captains of Lives, it is not just about inspiring the lives and welcoming if one’s eyes of inmates, but also that of our fellow officers. An open are open to the potential for culture of learning is critical to keep the dialogue going transformation that is all around and making sure we keep each other on our toes. us. Volunteers finding some time to take a break and galvanise their thoughts through the sharing of experiences.

A safe and secure environment inspires We endeavour for broken bonds to be inmates to take responsibility for their own repaired and for families to be reunited. change. Without fear of gangs, inmates can When family dysfunction is tackled in concentrate on restarting their lives, and prison, we stand a greater chance in our rebuilding relationships with those that matter. fight against re-offending.

Exercising together and keeping fit keeps our officers in great shape for the daily grind. Whether civilian or uniformed officers, we find the time to work hard and play hard together as one. Feature we have morphed from merely being a prison service, to becoming a correctional service. a life Inspired Success Story of a Reformed Ex-Offender

Once Upon A Time

At the tender age of 10, I started fraternising with dubious “friends” who plied my neighbourhood – one that was notorious for its disreputable activities and seedy characters. Before I knew it, I was drawn into the exciting world of illicit drugs. It did not help that I was young, impressionable and exposed. It did not strike my mind that what started off as a curious experiment would mark the beginning of my loathsome life, marked by periods of drug abuse and wasteful indulgences.

I was 14 when I found out that I was adopted. I felt hurt and betrayed. Like a recalcitrant child, I rebelled by leaving home. I felt the need to isolate and detach from the family that raised me as their biological child. For reasons I could not comprehend, I wanted them to hurt like how I was hurting.

Like any other teenage runaway, I learned to survive on the streets. I was quickly inducted into a gang and, in no time, adapted to its wretched habits and lifestyle. I realised that I needed an income and I needed it fast. I learnt the tricks of the trade that took me from drug trafficking to a myriad of other illegal dealings. Consumed by the financial power I thought I had, I lived frivolously and dangerously. I squandered my ill-gotten gains on illicit drugs, and it was a matter of time before I became severely addicted.

Life became lonely and I craved for the warmth of my family. I swallowed my pride and went home for a visit. I was heartened by their unconditional acceptance, but my guilt towards them was so overpowering that I chose to leave again.

INSPIRE 0230 SINGAPORE PRISON Service ANNUAL Report 2013 31 Feature Feature

I was first convicted of a drug offence at age 25. It wasthe beginning of a series of prison convictions. Change was not a thought I actively entertained. Even if I wanted to, I never knew how to go about doing it.

The Turn

Recently, I was imprisoned for the fourth time. While serving time, I was selected to participate in the ten-month Pre Release Programme in Institution B4. The group structure was initially uncomfortable for me. I was inwardly resistant and outwardly reticent. I felt that it was out of my character to share secrets that have plagued me for my entire life, and I was sceptical to do so in the presence of fellow inmates. I had, after all, a reputation to upkeep.

It took me some time to open up and I credit the counsellors for The journey, however, was not smooth sailing; it seemed The Yellow Ribbon Project: their efforts and patience. I recall with respect one particular paved with insurmountable problems. I was tempted to return counsellor who, against all odds, planted the seed of change to drug use on many occasions as it seemed like the only way in me. Sensing my discomfort in the group, he went the extra mile to cope. I consulted my CRS regularly. She provided many A Decade of to provide individual sessions for me. He demonstrated immense safe platforms for me to work out my issues. The absolute trust concern through his attempts to understand me. With his unfailing my CRS and RO placed in me increased my confidence and encouragement, I gradually opened up but, more importantly, I fuelled my motivation to move forward. recognised the need to change for the better. Inspiring It was not long after that I found the courage to return home. Towards the end of my sentence, I was introduced to my I made resolutions to confront my deep-seated fears and to Correctional Rehabilitation Specialist (CRS) and Reintegration stand firm on the decisions I made. Lives Officer (RO) under the Enhanced Supervision scheme. I took to them instantly as they were non-judgemental and conveyed Living Life Free genuine warmth and trust in me. I looked forward to my release The Seed knowing that I will be supported through every challenge Since my release in February 2013, I have been living a productive that would inevitably arise. Together with raised hopes and a and fulfilling life strongly anchored with purpose and motivation. The seed of inspiration for the Yellow Ribbon Project (YRP) was planted ten years willingness to change, I was inspired to take ownership of my My income is earned from legitimate work and I contribute to my ago at the Singapore Prison Service (SPS) clubhouse. Mr Jason Wong, then CEO life and make a positive change for the better. household as one of my ways to make amends. I also attend night courses on Internet Design to upgrade myself. of Singapore Corporation of Rehabilitative Enterprises (SCORE), remembers the Just the Beginning day when a few SPS colleagues and families were gathered in a karaoke room The transformation in me would not have been possible without singing “Tie a Yellow Ribbon Round the Old Oak Tree”. The song speaks about a The first few weeks following my release were tough. I was not the help of many people, namely my incare and aftercare prepared to return home yet. As expected, I encountered a officers, as well as my family and my employers. Their genuine prisoner who, being unsure of his wife’s acceptance, wrote a letter to her before series of problems. I was homeless, unemployed and struggling interest in my recovery strongly motivated me to make serious his release. He told her, “Tie a yellow ribbon ‘round the old oak tree… If I don’t financially with what little money I had. My officers tookit internal changes to my behaviour and my lifestyle. I had never see a ribbon round the old oak tree, I’ll stay on the bus, forget about us, put the upon themselves to see that I had sufficient resources to tide expected to reconcile with my adopted family, nor rekindle my blame on me.” me through this difficult period. They made prompt referrals relationship with my biological mother. But all these happened, to job and financial agencies, and concurrently sourced for and they filled me with a zeal and enthusiasm I never thought I donations that included clothes and sleeping bags for me. would ever experience. Through this song, Mr Jason Wong saw the potential of using the Yellow Ribbon They were always there to encourage me and lend a listening to symbolise the acceptance ex-offenders seek and need from society. The ear whenever I needed to make difficult decisions. Through I am aware that the road to recovery is a long and arduous this period, thanks to them, I developed further resilience to one. There will be many more challenges ahead, and I make Yellow Ribbon thus became the unifying theme for the series of efforts by SPS facilitate my change. no guarantees that I will not falter. Nevertheless, I am now more and SCORE to generate acceptance for ex-offenders. This seed soon blossomed committed to change than before, and will strive to better myself into a sturdy tree thanks to the support from the community. for my own good and for those who did not give up on me.

INSPIRE 32 SINGAPORE PRISON Service ANNUAL Report 2013 33 Feature Feature

1,230 2013 participants formed the 2012 Giant Yellow Ribbon Formation and entered the Singapore Book of Records. 2011 2011 Yellow Ribbon: A 2013 Yellow Ribbon Yellow 2013 Book of Success Conference was held on Ribbon Mobile Stories was published in Yellow Ribbon Project 14 September as part of the 13th collaboration with Publisher Commemorative Book, International Corrections and Application Marshall Cavendish. The Courage to Believe, was Prisons Association launched. launched to mark the 10-year (ICPA) Conference. journey of the YRP.

beyond awareness to action awareness beyond 2011 2010 2009 The pilot 2010 Yellow Ribbon Shatec Training Inaugural Tattoo Removal Course, sponsored Yellow by Temasek Touch, Programme, sponsored by saw the first batch of 11 trainees Ribbon GiGATT International Marketing Pte Ltd, graduating from the ‘Certificate 2008 helped 154 inmates renounce their gang in Basic Culinary Skills’ Prison Run affiliations by removing gang related tattoos. Course’. was flagged off Yellow Ribbon by DPM Teo Chee Hean. Journey Exhibition, ‘Our Crossroads’, allowed the community to gain 2009 insights into the intricate issues affecting ex-offenders and their 2006 2007 family members. Tribute of Love Creative Festival 12 inmates who participated 2006 (Poetry and Song-writing in the inaugural YR Cooking Celebrating Competition) held in Competition cooked and Changi Prison for the dined with their family on Second Chances first time. Mothers’ Day. extending our reach extending Award Ceremony was held for the first time to 2005 commend ex-offenders for remaining crime 2005 and drug-free. Registration of 2006 Criminals Act ‘One More amended to provide for records 2005 of convictions for minor crimes Chance’, a movie directed and kept in the Register of Criminals to Inaugural Yellow 2005 Launch of produced by Jack Neo become spent, provided certain was shot within Ribbon Job Fair, conditions were satisfied. Yellow Ribbon co-organised by North East 2004 Changi Prison Project Complex. CDC, offered employment by former President S.R. Nathan. to pre-release inmates. Community Movie: ‘Coming Home’ featuring celebrity Irene Ang on three ex-offenders’ 2004 struggles to reintegrate into the community.

2004 foundation years foundation Nourishing the Tree: Key Yellow Ribbon Milestones

INSPIRE 34 SINGAPORE PRISON Service ANNUAL Report 2013 35 INSPIRE Feature 36 he hasbeentreatedwithrespect,justlikeeveryoneelse. and recognised, been have work at achievements his NAMS, at years eight Reuben’s Throughout experience. personal his they believed in Reuben’s ability to reach out to patients, given 2005 in even though he was an job ex-addict. It was a big risk a to them, but him offered NAMS, employer, current his him, in believed strongly who mentor and friend a having Besides and volunteer atthehalfwayhouse. stay of to charge motivation main in Reuben’s was became place, who the William, 1996. in house, halfway a Hand, Helping The at Teo William met He YRP. sources, the including many from available was help that and struggles, his in alone not was he of that realise out to began get Reuben drugs, to vain in trying years numerous spending After definitely come alongwayfromhistroubledpast. has he (NAMS), Service Management Addictions to drugs abusing life his National the with Counsellor Assistant Senior current the being of years 23 spent From who example. such someone one is Narain Reuben them. to given chances second the of use full make and change to desire who those for way the pave to community the and families their ex-offenders, inspired has YRP the years, 10 past the Over Fruits fromtheTree o oriae eaiiain n ritgain fot o ex- of efforts reintegration and rehabilitation coordinate decade to a than more for together working been also have Network, (CARE) Ex-offenders of Rehabilitation the for Action Community the and SCORE SPS, as such organisations, Many the in changing years. ten last the in ex-offenders of headway perception community’s significant made has YRP The Flourishing theTree:TheWayForward Chances Awards2013. Second Celebrating the at Award Achievement Outstanding the second chance that offenders need. Also, he received the Ribbon Yellow extend to others inspires He volunteer. prison a a and advocate now is He way. long a come has Reuben to continued support himthroughouthisreintegrationjourney. wife his addiction, his kick to multiple attempts Reuben’s failed Despite incarcerated. was he years the throughout him by stood she chances, second in believer firm A him. for inspiration of source another yet was wife Reuben’s – ReubenNarain willing toforgivemymistakes. a jobtogo to, a wifetolove,anddaughter who is Every morning, I wakeupfeelingthankful – that I have emns f oit ad ep h pbi gi a deeper a gain public the understanding oftherealissuesfacedbyex-offenders. help and society of segments new into reach its extend to need would YRP the concept, throughcare this support to forward, Moving together. work to large, at community the as well as involved, agencies all require would journey and rehabilitation inmate’s an of stages different many encompass would concept throughcare This a throughcareapproach. offenders, and are ready to embark on the next level by taking – MrChngHweeHong,ChairmanofSCORE. smartphones. YRmustmovewiththetimes. – through social networking, the internet and connect with them on their preferred platforms generation, needto which meansthatYRPwill They (the next generation) are a ‘wired’ – MrSohWaiWah,DirectorofPrisons. and willnotreturntoprison. desired endstateisthat he is reintegrated into society what is the end state that we desire of the inmate? Our the end in mind.At the point of admission into prison, The concept of throughcare is thatwemustbeginwith

Captains of Lives of your mistakesandbecomeamoreresponsibleperson.” extend your EDR, but to make you realise and understand the consequences As ourProvost’s saying goes,“We are notheremerelyto‘charge’ you and completely. members every timehegotintotrouble.Heheeded my advice andchanged perpetrator torealisehismistakesandthesuffering hecausedtohisfamily During theinvestigations intoabullyingcase,Imanagedtoconvince the endeavour tosteerthemback ontotherightpath. our daily interactions with inmates as we term “COL” asabeacon,guidingusin embrace itssignificance. We seethe COL, wetoostrideforward to epitomise thevalues ofbeinga However, asweseeour peers Captain ofLives with. not many willliketoassociatea disciplinary issues,something to conductinvestigations into Our dutyasProvost Officersis CW2 AngJooHiong a memberwhoisanex-offender. have they because simply ostracised be longer no will families and records, past be with colleagues would against there discrimination no time, their served have who ex-offenders to jobs offer to employers convince to need a be longer no would there spirit, YR the embraces large at society the When rather than by a government agency or non-profit organisation. community the by initiated is ex-offenders of reintegration the state, ideal this In movement. community-supported a into reintegration of transform the YRP beyond a community awareness campaign will community the understanding by involvement greater and deeper challenges a Developing – MrTeoTzeFang,CEOSCORE the next10years. become spontaneouslythespiritofSingaporewithin YR spirit–theofgivingsecondchancesto We aimtoworkourselvesoutofajob.Itisforthe SINGAPORE PRISON Ser v ice ANNUAL Repor t 2013 Feature 37 Feature Feature

to get into the school. While earning his Bachelor of Ali shared how difficult it was to reintegrate into Fine Arts, Whye Kee worked full time as a product society the final time he came out of the Drug designer in a furniture company, Ergos International Rehabilitation Centre. There were bills to pay, no Sales, recommended by a Grassroots volunteer, Mr work for him, and no one to turn to. No one, until Patrick Chan. he met his friend, who, just like him, was an ex-drug addict trying to stay on the straight and narrow path. Paying It Forward His friend understood his struggles and difficulties, helped him with his bills, and encouraged him to As an expression of his immense gratitude for the get back on track. help he had received, Whye Kee chose to express his appreciation for the help he had received by Stigmas of a Forgettable Past helping others. Coming a long way from the time he got started as a volunteer with Ms Jane Ittogi’s His past would still haunt him once in a while. One introduction, Whye Kee is now not only a Grassroots of the difficulties ex-offenders face is being stopped volunteer, but also a Yellow Ribbon Community by law enforcement agencies for screening and Project volunteer. He also went on to start Beacon testing. Ali shared how he was once detained for of Life, an ex-offender self-support group at the nearly 12 hours even though he had been drug- and Taman Jurong Division. He also founded the Beacon offence-free for more than a decade, only to be of Life Academy (BoLA), an outreach programme released after they were certain his urine test results for at risk and underprivileged youth in partnership were clean. While Ali understood that the officers Inspired to with SportCares of Singapore Sports Council, as were just doing their jobs, he shared that some of his well as BoLA Art Club, where he has worked with friends would lament how the many years of staying Inspire: the National Heritage Board to curate for an an art clean did not seem to make a difference. Despite exhibition at Taman Jurong. the setbacks, Ali was not discouraged. Instead, this Volunteering One’s Past to reinforced his belief that the right support is essential Whye Kee laid down his under-privileged past, in helping ex-drug addicts stay clean. picked up the pieces, and created a beautiful Change Another future, not just for himself, but also for the young Building Friendships, Building Lives people to whom he is an inspiration. Kim Whye Kee: Painting for a Cause Many years on, Ali found that there is no better way to repay the kindness he received than aekslfb to pay it forward as a Community Befriender. When one thinks about the fine arts, it may be hard to imagine the hands Befrienders provide additional emotional support behind the exquisite sculptures and thought-provoking art pieces to to ex-offenders who lack positive peers and be that of a tattooed ex-gang member. A knife in his younger days Ali: Befriending for a Change family support during their aftercare phase. The Befrienders become the go-to person for those would have been used in gang clashes, but the knife in 34-year-old who need someone to talk to about the issues and Ali (not his real name), 52, is a Kim Whye Kee’s hands now is for creating art. problems they face. Being an ex-offender turned security guard who enjoys playing Befriender, Ali is able to understand the sensitivities Being picked on and bullied in school had driven him to fighting and joining a gang. He had just soccer and fishing in his free time. and worries of an offender. Hence, he is better able turned 19 when he first entered prison, and each time he was released, he would quickly find In his younger days, he dabbled to offer support, and yet be firm to his clients when himself back in again. By his third incarceration, he looked hard at the other inmates and he picks up any signs of relapse. realised that that was not the future he wanted for himself. The passing of his father further with drugs and went in and out cemented his resolve for a real change, as he realised that he needed to stay out of of prison repeatedly before he Ali muses over how he used to negatively influence prison not just for himself, but also for his family. became repentant and decided his friends to take drugs with him. However, as a Befriender, he sees himself trying to make up for to stay clean. Finding the Sparkle the damage he had done by positively influencing offenders who are about to be released and being Whye Kee’s path to being offence-free was supported by many benefactors. an inspiration to show that, yes, it is possible to stay Recognising Whye Kee’s talent, local artist Henri Chen encouraged him to drug- and offence-free. enrol in the Lasalle College of the Arts, and helped him prepare his portfolio

INSPIRE 38 SINGAPORE PRISON Service ANNUAL Report 2013 39 EVERYONE AT EVERY CHANCE

Casting a stone across the waters, to create many ripples Unit Review Unit Review Operations Division

Overcoming Challenges with Dynamic operations

In this ever Enhancing Operations with Technology changing The responsibilities of being a prison officer are demanding and challenging. While officers operating have kept a high standard in inmate management, we must also be mindful of the Collaboration with stakeholders is vital in ensuring a robust environment, new challenges that lie ahead. Therefore, to improve SPS’ operational capabilities in inmate and efficient criminal justice system. Since 2012, SPS has been A high level challenges will management, Ops Div actively seeks resource efficient means and technologies to supporting the Subordinate Courts in the development of the of contingency arise. assist our officers. The successful deployment of the Electronic Medical Report (EMR) and Integrated Case Management and Filing System (ICMS). The readiness is Automated Tablet Packing Machines are the results of such efforts in actively sourcing for ICMS is a system that enhances the synergy of all stakeholders essential to The past year suitable technology in enhancing operations. Pushing forward, the technology trials in the in the criminal justice system by increasing the efficiency in case ensure that there had been a is operational challenging one pipeline include: processing, and affording timely access to court schedules and continuity and for Operations case outcomes. The first phase of the system was successfully Division (Ops An automated equipment handling system which automates the security items rolled out on 19 July 2013. that security is Div). It was a accounting, issuance and return; not compromised year marked by A multi-biometric enrolment system which aims to reduce enrolment time for newly Excelling in Contingency Readiness in any contingency testing situations admitted inmates; and A high level of contingency readiness is essential to ensure situations. and events which Ops Div, with the An analytics system for monitoring inmates’ behavior, that there is operational continuity and that security is not help of various compromised in any contingency situations. Ops Div has thus units, had helped all with the common goal of enhancing the safe and secure custody of inmates. been conducting regular contingency exercises to assess and to mitigate and enhance the department’s contingency preparedness. In continued to Partnerships and Collaboration 2013, Ops Div collaborated with the Ministry of Home Affairs various contingency scenarios are constantly developed and look for ways Leveraging on partnerships and collaboration is an important strategy to increase efficiency to enhance (MHA) Joint Operations Division in the planning, preparation reviewed to ensure SPS is ready for any possible threats and operational and effectiveness of our operations. In 2013, Ops Div worked tirelessly on the contracting and staging of a joint operations exercise. The exercise was future challenges. In June 2013, SPS contingency readiness was excellence. of new medical services throughout prisons for inmates. Another area of partnership is with successfully conducted in July 2013, and the objectives of put to the test when the Pollutant Standards Index (PSI) level hit the Institute of Mental Health (IMH) on the revamped Psychiatric Housing Unit (PHU) which the exercise were met, as a result of the active discussions historical highs. Ops Div dealt with the challenge swiftly with Ops Div strives commenced operations in October 2013. The revamped PHU has paved the way to a and successful collaboration between both partners. In its comprehensive haze action plans and measures to ensure to strengthen more holistic approach in SPS’ efforts to manage offenders with mental disabilities. addition to contingency exercises, plans and SOPs for the our prisons remained a safe and secure place for our inmates. its operations dynamically to overcome any challenges ahead.

INSPIRE 42 SINGAPORE PRISON Service ANNUAL Report 2013 43 Unit Review Unit Review Operations Division

New Medical Service Amendments to Prison Act Provider for Launch of Conditional Remission System and

ighlights At the start of 2013, a new medical service Mandatory Aftercare provider (MSP), Parkway-Shenton Pte Ltd Scheme (PSPL), took over the provision of medical services to offenders. The transition to the new In 2012/13, Ops Div worked closely with RRD MSP was successful due to the considerable and MHA’s Policy Development Division in amount of work and communications done the formulation of policies and the necessary by the operations units and clusters. In the past legal provisions to administer the new CRS year, we have been actively and constantly and MAS. Ops Div was also involved in engaging PSPL to ensure a fruitful partnership proposing other changes to the Prisons Act for the years to come. necessary for facilitating prison operations. The Bill was introduced for First Reading at the Parliamentary Sitting on 11 November 2013 and the Second Reading of the Bill took place 20 January 2014. The passing of the Bill on 21 January 2014 marked a major milestone in the history of SPS.

Changes to the Prisons Act Ops Through the years, the recidivism rate for released inmates has decreased from about 40 per cent for the 2000 Roles release cohort to 23.6 per cent for the 2010 release cohort. functions Although fewer are returning to prison, those who do so are repeat offenders. Such repeat offenders comprise more than 80 per cent of the prison population, and many Ops Div is charged with of them have drug antecedents. overseeing the day-to-day operations of 14 institutions administered by SPS, as well To break the cycle of re-offending, strengthen aftercare as the safe and secure custody support and improve the reintegration of ex-inmates into of inmates. Ops Div comprises society, SPS will be implementing the Conditional Remission four branches - Operations System (CRS) and Mandatory Aftercare Scheme (MAS) in Management Branch (OMB), 2014. Ops Div has played a key role in the development of Operations Planning Branch (OPB), Operations Policy & amendments to the Prisons Act to effect these initiatives. Development Branch (OP&D), and Medical Services Branch (MSB). The branches manage diverse operational issues, develop policies and capabilities, enhance contingency preparedness and ensure the provision of effective medical services.

INSPIRE 44 SINGAPORE PRISON Service ANNUAL Report 2013 45 Unit Review Unit Review Staff Development Division

People, at the Heart of All We Do

Human resource Utilising Technology in Staff Recruitment The HR Survey is another new staff engagement initiative. It Learning and Development management is the strategic was administered to a sample group of staff across ranks and management of employees, Technology plays an increasingly important role in today’s recruitment Enhancements who individually and processes. I-Recruit is an automation initiative, launched to replace functions, and was focused at measuring staff satisfaction with In-Service Training (IST) is part of our commitment to collectively contribute the manual and paper-based recruitment processes. Using android the existing services provided by SDD. The underlying objective deepen and broaden our staff competencies through to the achievement of the application technology, Phase One of I-Recruit automates the of the HR Survey is to identify areas of improvement to make continuous learning after the Basic Officer Course. A organisation’s strategic selection assessment tests, allows progress tracking of candidates SDD an even more valued business partner to our internal comprehensive review of the IST structure and syllabus was objectives. In SPS, this across assessment stations, and provides instant churning of tests stakeholders. conducted in FY2013 with feedback gathered from ground imperative task of human resource management is results. I-Recruit will boast a fully paperless selection process when its staff. As a result of the review, ‘bite-sized’ IST topics and a more undertaken by the Staff two-part development is completed. Strengthening Coaching Culture participative IST format were implemented to help enhance Development Division (SDD). In 2013, SDD continued our efforts to strengthen the coaching the learning experience. Increasing Staff Engagement culture in SPS by promoting a positive coaching culture in SDD aims to align all Staff engagement continues to be a definitive approach in our the Housing Units. SDD facilitated discussions with staff to Staff engagement Captains of Lives with SPS’ endeavour to sustain staff commitment towards our organisational understand the support needed to create an environment continues to be a mission and vision via the goals. The Pulse Survey, an annual survey which aims to complement that encourages on-the-job training. One of the key questions definitive approach key strategies of: explored was how a nurturing environment could be created the biennial Organisational Health Survey, was conducted in March in our endeavour 2013. This survey helps to keep a more regular tab on engagement to preserve the strong coaching culture in SPS. This was done to sustain staff Recruiting and retaining by providing resources such as coaching tools and aids for the right staff; levels within SPS. commitment towards Housing Units, holding Coaching Forums with OCHUs for a our organisational Deepening and broadening better picture of the existing coaching culture, and soliciting goals. staff competencies; and feedback on the support needed from SDD.

Building an engaged and resilient workforce

INSPIRE 46 SINGAPORE PRISON Service ANNUAL Report 2013 47 Unit Review Unit Review Staff Development Division

New Recruitment Launching the Perception Study

ighlights Visuals Recruitment Game

SDD conducted the inaugural “Security. Humanity. Rehabilitation” We have ventured into unexplored perception study in 2013 to identify and “Inspiring Hope. Transforming territories in our attempt to engender factors that would motivate staff Lives.” are the new advertisement job awareness. The Recruitment towards maintaining good physical headlines in SPS’ latest recruitment Game is a Role-Play Game well-being, as well as assess campaign. This time, the developed to entice the younger, the effectiveness of the existing accompanying visuals for the IT-savvy generation to find out more health promotion strategies and headlines veered away from the about our service through gaming. programmes in SPS. The study norm as they showcased our officers The game was soft-launched at the revealed that while most staff are in action. Apart from being featured Home Team Festival in November open to the idea of healthy eating in traditional media, the new 2013 and subsequently made and regular exercise routine, some advertisements were strategically available to the public via our lack discipline and awareness in installed at 100 bus-stop shelters all recruitment microsite. controlling their diets. To this end, SDD over the island from 17 October to is committed to ramp up the existing 14 November 2013 to reach out to nutrition and exercise awareness potential employees. programmes. In addition, the current Active Hour and formation of interest groups were reviewed. New initiatives are in the pipeline to promote healthy living through these means.

Preparing Captains of Lives for their Golden Years In a bid to better engage retiring officers who have given It has been a busy yet exciting year for SDD. Capitalising on Roles many years of loyal service to SPS, SDD revamped the existing innovation and technology in our strategic moves, we have functions ad hoc measures into a Retirement Framework. Among other seen breakthroughs and new milestones reached in the area of recommendations, new courses were introduced for retiring human resource management. Bearing in mind that every staff officers to equip themselves with additional skills in preparation is important and has the potential to shine in the path ahead, Besides handling for possible careers after retirement. Besides extending the we strive to create a workforce that is not only committed to day-to-day human department’s appreciation to our staff beyond their retirement, high standards of excellence and professionalism, but also resource processes, SDD drives the the new framework also allows the seamless engagement of strongly driven by passion in what we do as Captains of Lives strategic workforce our staff as they advance towards their golden years. and inspire to create a society without re-offending. planning in SPS as a business partner to other divisions.

SddINSPIRE 48 SINGAPORE PRISON Service ANNUAL Report 2013 49 INSPIRE corrections. in rehabilitation and departmental objectives Departments to further and otherHomeT community partners as collaborates with and aftercare),aswell based sentencing,incare (i.e. upstream/community spectrum ofincarceration rehabilitation workat each RRD oversees unit (Education Branch). Engagement) andoneline Community &Family Policy &Planning, Management, R staff units(Programme (RRD) consistsofthree R The R Building a R Unit Review eintegration Division 50 ehabilitation &R SEAMLESS ehabilitation and ehabilitation eam eintegration Division Throughcare System 03 tee ee vr ,5 vlner ofrn ter ie to time their offering volunteers 1,650 over were there 2013, December end of As efforts. engagement community and its collaboration expand to continued has RRD years, the Over Expansion ofVolunteerPool in theirreintegration. themaid and behaviour re-offending offenders’ the address to be would houses halfway programmeintervention drug structured a conduct to required all where curriculum, basic a of introduction the and model funding the to revision a include HSM the to changes main The houses. halfway participating eightin 2013 November in implemented subsequently was HSM there. A review of the HSM was initiated in 2012, and the the revised at housed programmes offenders of needs the meet rehabilitative better to houses halfway the enhance to 2010 in implemented first was (HSM) Model Service House Halfway The House ServiceModel(HSM) Revised Halfway oeta vlner / eredr t bte udrtn the nature ofvolunteeringinPrisons. understand better to befrienders / allow volunteers to potential 2013 November in organised was house open an also developed a Volunteer Information Kit in 2013. In addition, has RRD volunteers, potential attract to information relevant more provide to order religious In services. of befriending or counselling provision the rehabilitation through either their reintegration, in and offenders assist to Prisons into come

Captains of Lives anyone thatiswilling tobeled. He hasinspiredmetobeagoodleaderandcolleague,lead required, hehastaughtmehow tobeagoodleader. while atthesametime,nothesitating to correctwrongs when who doesnotfailtoappreciatethegoodwork doneby thestaff, exemplary officerandapositive rolemodeltome. Asanofficer to mentionismy formerOC,DSPZainal Abidin. MrZainalis In my shortcareersofar, oneinspiringleaderthatIwould like men andIwillknow theirleader”- Arthur W. Newcomb, “Show metheleaderandIwillknow hismen,show methe SSG Kalwinderjeet SinghS/OJaggeet prepare fortheimplementationofMASin2014. to stakeholders key with work to continue would RRD MAS. and January 2014 to introduce the Conditional Remission with System (CRS) consultation in made amendments were extensive legislative stakeholders, external Following release. their supervision after and scaffolding greater with offenders high-risk The Mandatory Aftercare Scheme (MAS) is intended to provide Aftercare Scheme(MAS) Preparation forMandatory SINGAPORE PRISON Ser v ice ANNUAL Repor Unit Review t 2013 51 Unit Review Unit Review Rehabilitation & Reintegration Division

Community Enhanced Drug Expansion of Yellow Rehabilitation Centre Rehabilitation Ribbon Community (CRC) Regime Project (YRCP) ighlights As part of the recommendations Apart from the CRC, one other The Community Outreach Project made by the Taskforce on Drugs (TFD), TFD recommendation was to (COP) started in 2010, has been RRD has worked with key internal restructure the Drug Rehabilitation renamed as the Yellow Ribbon and external stakeholders, such as Regime. Under the Enhanced Community Project (YRCP) to better CNB, SPCSC, PCRD, Infrastructure Drug Rehabilitation Regime, a leverage on the successful branding Development Branch (IDB) and differentiated approach to the of the Yellow Ribbon Project (YRP). As Technology Branch, to establish the treatment of drug offenders would of end December 2013, 60 grassroots Community Rehabilitation Centre be adopted, where rehabilitative divisions are involved in YRCP, and the (CRC). interventions would be aligned to project has been fully implemented the drug offenders’ general risk in 38 grassroots divisions. SPS has The CRC houses male drug abusers of re-offending and their level of also successfully connected with aged between16 to 21 years old. dependency on drugs. Mandatory at least one grassroots division from The facility is intended to enhance supervision and booster sessions each of the Group Representation the upstream intervention for young would also be extended to those Constituency. There are more than drug abusers by minimising disruption assessed to require additional 520 trained YRCP volunteers, and to their daily lives and mitigating the support in the aftercare phase. about 1,300 offenders’ families have risk of contamination from repeat The Enhanced DRC Regime was been referred for assistance through abusers. The CRC regime comprises implemented in the first quarter this project. A total of five community a structured residential component of 2014. televisit facilities have also been set with counselling programmes in the up in the Admiralty, Thomson-Toa evenings, while allowing the youths Payoh, Kaki Bukit, Nanyang and to continue with their education or Chong Pang divisions. The Admiralty employment during the day. and Tampines divisions are also participating in the Befriending Programme where grassroots volunteers befriend the inmates residing in their division from the final New Electronic 10 months of their incarceration to six Monitoring System (EMS) months after their release. In view of the anticipated increase in the number of offenders emplaced in the community, there is a need to better leverage on technology to supervise these offenders and monitor if they adhere to their prescribed curfew hours. As the technology used in the previous Electronic Monitoring System (EMS, commonly Rrd referred to as ‘tagging’) was dated, RRD worked with both the Technology Branch and Logistics Branch to establish a new contract in 2013. The new EMS introduces better technology Roles to monitor offenders emplaced on Community-Based functions Programmes (CBP) and other forms of supervision such as the future MAS. For example, the new EMS allows for monitoring via Planning and provision Global System for Mobile Communications (GSM) and Global of rehabilitation and Positioning System (GPS), hence eliminating the requirement reintegration programmes for offenders to install fixed phone lines before being eligible and services for inmates for CBP. The new system has been implemented in early 2014. to facilitate their eventual reintegration back into society.

INSPIRE 52 SINGAPORE PRISON Service ANNUAL Report 2013 53 Unit Review Unit Review Corporate Services Division

A Robust Support Service for an Evolving World Class Prison Service Operational Vehicle Replacement tandem seamlessly, thereby improving efficiency, security and Programme (VRP) resilience. It represents a paradigm shift in SPS’s approach to High Tech and High SPS is constantly re-making and developing itself as an organisation at the forefront in the This is a three-year vehicle replacement programme which technology. Touch initiatives fields of corrections and rehabilitation. It is Corporate Services Division’s responsibility to ensure ensures that SPS’s vehicle fleet is able to support its operational where the lives of that SPS is adequately supported as it embarks on new strategic directions to improve and both inmates and needs. In this programme, a total of 24 vehicles were replaced Electronic Services for enhance security operations and rehabilitation programmes. In 2013, the division focused officers can be from year 2012 to 2014. The new Maria Bus is uniquely designed Rehabilitation & Reintegration Advancement (ESSRA) on three Key Thrusts to ensure that SPS is adequately equipped to face future challenges: impacted by evolving for inmate transport and has been custom built to meet the At present, SPS operations include many manual processes, technological stringent specifications and operational needs of SPS. Specific such as the handling of inmates’ letters, books, requests, etc. advancements; Creating a safe and conducive work environment: design considerations based on lessons learnt from older Such processes are both tedious and time-consuming. Key Development Projects models have been factored in so as to improve the vehicle in Strong In 2013, Corporate Services Division accomplished several major milestones in our ongoing terms of reliability, security and comfort. ESSRA allows essential rehabilitation data to be captured infrastructural infrastructure projects: digitally so as to improve operational processes and allow development and planning to ensure Leveraging on Technology staff to channel their energies from administrative work to the our prisons are safe, i) Construction of the New Prison HQ commenced, with Director of Prisons officiating the to Enhance the Department’s rehabilitation of inmates through purposeful interactions. secure, efficient and groundbreaking for the site; Capabilities functional; Strengthening Governance in ii) With funding and approval secured for Selarang Park Complex (SPC), the SPC Project Enterprise Architecture Resource Management Team kicked off the Detailed Design for the complex in October 2013. The Detailed Logistical excellence Technology has always been a key feature of our prisons, with As risk is likely to increase proportionally with operational Design is expected to be completed in 2014; and to make sure staff SPS boasting a state-of-the-art Integrated Security System (ISS). complexity, there is a need to strengthen the processes by on the ground are However, due to rapid improvements in technology, SPS has which SPS manages and mitigates risks. well-equipped and iii) The secured outdoor multi-purpose field for inmates in CPC was completed in early 2014. supported; and to constantly introduce new systems to remain relevant. To provide a long-term solution for this issue, Corporate Services While there are controls in place to meet the requirements Aside from improving our current capabilities and increasing capacity, these initiatives will Division established an Enterprise Architecture platform from imposed by regulators and internal policies, SPS still has to A strong be essential in cultivating a dynamic, efficient and creative workforce to prepare fora which all future systems could be created, launched and provide an environment that inculcates strict compliance in administrative and rapidly changing corrections and rehabilitation landscape. finance department maintained. This would ensure that all future systems work in resource management. to ensure accountability and document integrity.

INSPIRE 54 SINGAPORE PRISON Service ANNUAL Report 2013 55 57 t 2013 Unit Review Unit echnology; echnology; functions oles ANNUAL Repor ice ANNUAL v dministration; and dministration; ogistics. o oversee the four Infrastructure; Infrastructure; & Finance A L T major areas of functional support in SPS: T R SINGAPORE PRISON Ser PRISON SINGAPORE In October 2013, Innovation Award SPS at the FutureGov won Summit 2013 held the in Phuket, Thailand. The FutureGov Service top where events biggest the of one is Summit officials from the region’s public sector come together to discuss new technological trends in the public sectors. The project submitted for the award was the Prison Medical System (PrisMS), which enables the automation work of processes for medicine packing dispensing. and The Service Winning at the Award Innovation Gov Summit 2013 Future HQ: New Prison lay, Learn Work, P The construction of the New Prison HQ, which began in January 2013, marks a milestone significant in the history of SPS. Home to both facility the headquarters, SCORE and Prison the will be situated adjacent to the Changi Prison operational efficiency. Complex for greater Specific areas for working, recreationlearning and were deliberately integrated during the detailed design process created and with the aim of promoting work-life balance, family activities and healthy lifestyle among our officers. The New Prison HQ is scheduled for completion in early 2015. ighlights Cs

Keeping our officers abreast of the latestdirectives and important key financial procurement guidelines through periodic broadcasts; Enhancing staff knowledge by courses organising to equip customised them with procurement skill sets; the relevant finance and Assessing and reviewing existing controls through regular internal audits in high risk areas; and Streamlining SPS procurement processes in line with the Centralised Procurement System at MHA Enhanced Framework to in Finance Strengthen Compliance and Procurement To improve the level of compliance pertaining to finance and procurement matters in SPS, the Finance Branch & and Administration Logistics Branch have coordinated and integrated approaches that look into: put in place a set of i) ii) iii) iv)

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Corporate Services Division Division Services Corporate Unit Review Unit INSPIRE Unit Review Unit Review Intelligence Division

Intelligence Division as well as specialised intelligence training, equipping The Unseen Defence Intelligence Officers with the relevant knowledge to effectively meet the expanding scope of their work.

ID also contributed to the training of officers undergoing Intelligence is a Working as a Team to be One Step Ahead the Basic Officer Course. Through lectures, case studies The right information must get to the right people at the right time. On the ground, Institution vital element in and discussions, ID covered relevant topics such as the prison operations, Intelligence Teams work in tandem with operational staff and partners like volunteers, role of gangs in inmates’ subculture, common tension entrusted with counsellors and medical staff to detect tension, prevent untoward incidents and thwart illicit indicators on the ground and management strategies. the responsibility activities. Such close cooperation and teamwork between intelligence and operational of eliciting and analysing staff have led to better inmate management and maintained a high level of security within Collaborating with our information to the institutions. Home Team partners facilitate better Our prisons offer immense opportunities to learn about decision-making. With the advent of the Information Age, the supply of information available to decision the criminal mind and criminals’ modus operandi. ID makers has multiplied exponentially. Intelligence analysis becomes increasingly important is committed to the building of strong ties with our as a lever to manage and harness this surge in information. Our Intelligence Analysts Undesirable fellow Home Team counterparts and collaborating incidents such as have worked closely with Cluster Intelligence Units to monitor significant changes in our with one another to enhance our overall capabilities. escapes, riots and inmates’ discipline and offending trends to identify potential risks that need to be dealt racial conflicts By sharing vital information on criminal activities with proactively. are all kept at outside prisons with our Home Team counterparts, we bay with our have contributed to their efforts in the detection and officers working Enhancing Intelligence Awareness prevention of crimes. rigorously behind To enable Intelligence Officers to keep pace with the changing inmate profile and operating the scenes, environment, Intelligence Division (ID) continued to emphasise on enhancing the skills and ensuring a safer capabilities of our officers through training. Such training covered general development environment for both staff and inmates.

INSPIRE 58 SINGAPORE PRISON Service ANNUAL Report 2013 59 61 t 2013 Unit Review Unit functions oles ANNUAL Repor ice ANNUAL v Our Intelligence Officers plan, develop and manage intelligence in a operations unique environment on which draw their judgement, intellect and inner strengths. R Training Specialised for Intelligence In 2013, our various courses Intelligence to bolster knowledge and Officers skills. attended Some of these were highly specialised courses counterparts enforcement law our by conducted from the Singapore Police Force and SAF Military Police Command. In addition, our officers also attended courses on investigative interviewing, criminology and social psychology. to meet In today’s highly order dynamic and complex intelligence environment, our attended workshops officers in organised crime also terrorism and behavioural analysis and by the Home Team Behavioural Sciences Centre. SINGAPORE PRISON Ser PRISON SINGAPORE Intelligence Building to Battle Networks Re-Offending ID has worked psychologists, with stakeholders counsellors, such medical as staff to teachers reduce inmates’ risks offending and of re- and facilitate back their into the reintegration society. ID on shares problematic information inmates to alert Home Team law enforcement agencies of their propensity to re-offend. Such information collaboration sharing and has established situation for everyone and goes a a long way in “win-win” establishing a safe and secure community ighlights Intel

Going the Next Step SPS actively leverages on intelligence to monitor and mitigate risks relating to inmates’ safety and operations. Our intelligence systems monitor significant changes in our inmates’and discipline offending trends so as to identify potential risks that need to be dealt with proactively. constantly is ID complex, more becoming and expanding rapidly With the aftercare department’s landscape the support to operations intelligence our reviewing expanded foray into community corrections inmate reintegration. and facilitating Our intelligence systems monitor changes significant in our inmates’ discipline and offending trends so as to identify potential risks that need to be dealt with proactively.

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Intelligence Division Intelligence Unit Review Unit INSPIRE Unit Review Unit Review Strategic Planning Division

Championing Organisation Development SPD drives SPS’ organisation development efforts via various platforms. One of these is the ‘Captain of Lives’ (COL) Stories InspiringA Forward-Looking Organisation feature – a fortnightly corner where SPS officers reflect on our Mission, Vision and Values, and share personal experiences and stories in their journey as a COL to motivate and inspire Driving the Department Forward one another. Strategic 2013 saw the conclusion of the previous three-year SPS Strategic Plan, which was Planning Division formulated to encompass SPS’ focal areas and key strategies from 2011 to 2013. With Starting in 2013, the inspiration quotient of each story is (SPD) oversees the Ministry of Home Affairs (MHA) master-planning guidance, SPS is developing the tracked through staff votes via the ‘like’ feature available a spectrum of department’s Five-Year Plan to set strategic direction for the coming future. The Five- on the Prisons’ Intranet. The story with the most votes in each planning-related Year Plan sets the context of SPS’ operating environment by highlighting upcoming functions, ranging quarter will be honoured as the “Most Inspirational Story of the from corporate key challenges and opportunities. It also encapsulates the three key SPS Strategies of Quarter”. The “Best Story of the Year” will be selected from the planning and “Differentiating Inmates and Their Regimes”, “Leveraging on Community Corrections”, pool of quarterly inspiring stories. organisation and “Advancing Aftercare as a Theatre of Operations”, which were developed to performance achieve our desired outcomes of safe and secure custody, and effective rehabilitation SPD also facilitated the deployment of SPS’ new vision and management, and reintegration of inmates. to driving oversaw the execution of numerous activities and initiatives that organisational allowed officers to express their commitment and dedication development Pursuing Organisational Excellence to the vision, and to inspire everyone at every chance. These initiatives, SPD reviewed the Key Performance Indicator (KPI) Framework in 2013 to structure SPS’ included facilitating a discussion and reflection segment on and promoting pursuit of excellence around the new vision and the upcoming Five-Year Plan. Key Risk the revised vision at the Post Corporate Advance Roadshow. innovation, Indicators (KRIs) were incorporated into the KPI Framework, allowing the department to This was subsequently executed by the respective divisions business and align performance and risk management closer to its strategic direction. service excellence and clusters, where there were facilitated platforms where in the department. staff could showcase their creativity in living out the vision.

INSPIRE 62 SINGAPORE PRISON Service ANNUAL Report 2013 63 Unit Review Unit Review Strategic Planning Division

Embarking towards the Future ighlights

In response to the changing theatre of operations, SPD underwent a portfolio reorganisation to introduce resource planning capabilities, boosting our capabilities in mid-to-long term strategic planning and strengthening organisation development efforts. Under the reorganisation, the Service Development and Innovation Branch was renamed Organisation Development and Service Excellence Branch. It has been entrusted with a renewed purpose to drive organisation development initiatives and continue the good work of business excellence, service excellence, and innovation.

Advancing Our Vision Spd Roles SPD upholds our Vision to inspire everyone at every chance platforms, officers would be given opportunities to share ideas through our involvement in inter-agency committees such as and initiatives with each other and promote a culture of functions the National Committee on Youth Guidance & Rehabilitation innovation in SPS. (NYGR) Working Committee. In addition to collating reports that Organising the annual Corporate Advance, focus on upstream intervention programmes for at-risk youths The SPS Innovation Framework was reviewed in 2013 with the planning-related retreats and rehabilitation of youth offenders, SPD was also involved aim of setting a strategic guide and purpose in all innovation and other events in the in the setting up of the Youth Information System (YIS), a multi- efforts. This would also ensure that all units are proactive corporate planning cycle; agency database on at-risk youths and youth offenders. in seeking out new and different ways in the delivery of the Department’s workplans. Facilitating the Subsequent to SPS being conferred the Singapore Quality Department’s efforts in pursuit of Organisational Award with Special Commendation (SQASC) in October 2012, Enhancing SPS’ Global Connection Excellence; SPD hosted numerous sharing sessions with both the public and SPD continues to facilitate the planning of overseas study private, local and international organisations on SPS’ SQASC trips to countries with established corrections systems. These Enthusing a culture application experience, as well as on our transformational study trips enable SPS to build capacity in the international embracing strategic journey from custodians to Captains of Lives. corrections community, and provide opportunities to nurture innovation through various platforms such as SPS relations with overseas counterparts. 3i (Ideas, Improvements, Upholding Innovation Excellence Innovations), WITs (Work SPD works with all officers to streamline innovation in the work SPD also drives SPS’ involvement in international conferences Improvement Teams) and place. To encourage officers to constantly conceive new and associations, such as the Asian and Pacific Conference SSS (Staff Suggestion and better solutions to their work, various 3i platforms were of Correctional Administrators (APCCA), and the International Scheme); and conceived (3i @ Weekly Update Meeting, 3i @ Leadership Corrections and Prisons Association (ICPA) Conference. Monitoring departmental Circle, 3i @ Director of Prisons’ Visit and 3i Forum). At these workplans, and key performance indicators at the quarterly Corporate Dashboard.

INSPIRE 64 SINGAPORE PRISON Service ANNUAL Report 2013 65 Unit Review Unit Review Psychological & Correctional Rehabilitation Division

Transformation

Works! most current research indicating the importance of the offenders’ relationship with officers. This enables staff to conduct more The Psychological The effective interventions in the community to reduce offenders’ risk & Correctional Psychological of re-offending and ease their reintegration into society. Rehabilitation & Correctional Enhanced Supervision Division (PCRD) was Rehabilitation Over the last two years, PCRD has been working closely with SPCSC and CNB to establish formed in 2012 Division (PCRD) the Enhanced Supervision regime. Having successfully implemented the Integrated Enhanced DRC Regime and is the newest is made up of Criminogenic Programme (ICP) in the incare setting in 2012, the division implemented ICP In adhering to the principles of evidence-based practice division in SPS. Correctional in the aftercare setting in the form of ICP Boosters in 2013 and saw several cohorts complete and the needs of the inmate population, PCRD is working to Rehabilitation enhance the current Drug Rehabilitation Centre (DRC) regime. Specialists the booster programme. PCRD is now conducting an evaluation of the effectiveness of (CRS), the Pre-Release Centre (PRC), ICP and aftercare processes in addressing offenders’ A profiling study of the drug offenders commissioned bythe Psychologists criminogenic needs and risk of re-offending. The preliminary results are positive. Based Taskforce on Drugs was conducted over the last year and a Reformative Training Centre and Research on the evaluation, the processes in PRC are being reviewed and regular training is being new DRC regime has been conceptualised to better cater to The Reformative Training Working Group (RTWG), commissioned Officers, conducted to further enhance the capabilities of the staff. the current population of drug offenders sent to DRC. In this by Director of Prisons, reviewed the current state of the RTC. In who work to new regime, DRC inmates will receive more programmes, March 2013, the RTWG recommended Guiding Principles for transform based on their general risk rating and severity of drug use. A the lives of The CRS (Community) employs the Dynamic Risk Assessment Offender Re-entry (DRAOR) the Effective Rehabilitation and Reintegration of Reformative offenders tool and the Effective Practices in Community Supervision (EPICS) model to establish a new high intensity drug programme is also being developed. Trainees (RTs). This included the use of differentiated regimes, through a structure for case management in the aftercare setting. DRAOR is an assessment tool that The team is also working to establish a therapeutic community in increased involvement of RTs’ families, and strengthening multi-pronged allows staff to assess offenders’ acute and stable risk factors and monitor changes to their risk B5 and the training of staff is in progress. incare interventions. approach. factors in order to intervene effectively. It is used in combination with EPICS, which is based on the

INSPIRE 66 PcrdSINGAPORE PRISON Service ANNUAL Report 2013 67 Unit Review Unit Review Psychological & Correctional Rehabilitation Division

‘Think Right’: Asian Conference of A Clinical Board Game Criminal and Operations Psychology ighlights

‘Think Right’ is a board game that was In a collaborative effort with the Home Team developed by a team from the Day Reporting Behavioural Sciences Centre and the Police Order. The game is interactive and aids in Psychological Services Division, PCRD jointly assessing and raising offenders’ self-awareness organised the Asian Conference of Criminal of their thinking errors which led them to offend. & Operations Psychology as a platform for It is played between a CRS and a client, and the exchange of information in the field of the client progresses through the game by law enforcement, criminal and operations identifying the thinking errors portrayed on psychology, and behavioural sciences. This selected situational cards. The wide variety of not only served to sharpen the research scenarios on the situational cards allows the capabilities of staff, but also contribute to CRS to explore the thinking errors in detail with the formulation of coherent preventive the client and correct them. The project won and rehabilitative strategies for the greater the Gold award at the Work Improvement purpose of developing a safer and more Teams (WITs) competition in SPS, and was secure Singapore. recognised at the national level during the National Innovation and Quality Circles / Work Improvement Team Convention (NIQCC).

In collaboration with the Psychological Programme Development Branch (PPDB), members of the RT programme development team are working on a new, tiered programme structure for the moderate intensity programme. Two high intensity programmes will also be developed to address individuals posing higher offending risks.

Business Analytics Pcrd PCRD is currently validating an automated risk assessment tool for use in the SPS setting. Once validated, this tool will enable prison staff to use inmate data available on the Prison Roles Operations and Rehabilitation System (PORTS) to make risk functions assessments for short-sentence inmates. Conducting correctional Providing correctional Community Rehabilitation Centre research to support the counselling services PCRD has been involved in the evidence-informed operations and rehabilitation to address offenders’ conceptualisation of the Community Rehabilitation Centre efforts of SPS; general and specific risk (CRC) and its regime for young first-time drug offenders. needs; and This initiative aims to provide a more rehabilitation-focused Evaluating the effectiveness of rehabilitation Providing correctional environment in the community to facilitate the recovery of programmes; casework services to these offenders, and the division is currently training staff and supervise and rehabilitate working on establishing operational procedures for the Centre. Providing psychological high-risk offenders in the The CRC will be run by a managing agent, making it a major services to staff and community. shift from other rehabilitation regimes that are available in SPS offenders; at the moment.

INSPIRE 68 SINGAPORE PRISON Service ANNUAL Report 2013 69 Unit Review Unit Review Corporate Communications & Relations Branch Besides the need to train our middle and senior management, Advancing Integrated CCRB also worked closely with the Prison Staff Training School Communications Competencies to develop a new communications curriculum to complement ighlights training at the for entry-level prison CCRB proved to be an integral unit in a Ministry- officers. Through the enhanced training, new prison officers are led joint operations exercise, which tested the able to resonate with the corporate identity and articulate the organisation’s capabilities in managing major brand value better as freshly-minted Captains of Lives. crisis situations. Although this was CCRB’s first Enhancing Internal Communications involvement in a contingency exercise of such a massive scale and magnitude, the Branch CCRB’s internal communications team also planned for new overcame the odds to provide vital support in employee communications methods to promote two-way managing communications simulations with interaction within SPS. For example, a series of monthly social the media, members of the public, online media broadcasts kick-started in February 2013 to remind community, as well as employees. CCRB also all prison officers about social media etiquette. The team worked closely with the Service Development also worked closely with the Strategic Planning Branch to & Innovation Branch during the exercise which disseminate key messages about the organisation’s new vision spanned three days, and was recognised for and to inspire stronger advocacy for SPS. Plans to introduce its ability to perform under pressure. new internal communications platforms are expected in 2014. Strategic and Effective Beyond peace time communications, CCRB focused on Commemorating Brand Communications refreshing its crisis communications capabilities. This included the YRP’s 10th Anniversary regular reviews and updates of crisis manuals and contingency through Media Heightening Social Media Presence plans, effectively contributing to the organisation’s issue The Corporate management capabilities. Communications Following the re-structuring of the Branch in 2012, CCRB began to focus on building a To commemorate the YRP’s tenth anniversary, and Relations strategic and integrated communications framework consistent with its three-year social media efforts merged seamlessly Through constantly reviewing the Branch’s integrated Branch (CCRB) outlook and the refreshed SPS vision to inspire a nation that does not re-offend. with targeted traditional media outreach communications framework, CCRB will continue to strengthen enforces SPS’ to create engaging content to excite and the organisation’s communications efforts, ultimately brand reputation A stronger emphasis was placed on strengthening the organisation’s social media and inspire the community. The communications safeguarding and enhancing the organisation’s reputation, through a multi- internal communications capabilities. CCRB’s social media team was conceived in early gap was further bridged as the teams layered internal and inspiring more Singaporeans to be a part of the 2013 to establish the organisation’s social media standing via more purposeful interactions put together a ten-part series on radio and external corrections journey. communications with the online community. With a keen understanding of the proliferation of social media station UFM 100.3 to highlight the journey of strategy. in Singapore and the rest of the world, CCRB strategically outlined and implemented offender reintegration. Attracting stronger community engagement plans on SPS-owned social media platforms. participation among Singaporeans, the This includes an official tenth anniversary logo was selected integrated approach Setting up new social media accounts on platforms like Twitter and Instagram boosted from numerous submissions in an online logo in managing relations the organisation’s set of online assets. The SPS’ Twitter and Instagram accounts have competition. In another record-setting feat, with local and attracted over 1500 followers each since they were first started in mid-February 2013. digital YRP photo booths were placed island- foreign corrections wide for the first time to generate a stronger partners, traditional Collectively, SPS’s social media tools have been used to build a stronger awareness of and social media, the overall SPS brand and the Yellow Ribbon Project (YRP). Blending the social media buzz among the online community. as well as the team’s strategic approach with targeted media buys has inspired stronger support. For community at large. example, online support has increased from 47,140 ‘Likes’ to 67,681 ‘Likes’ on the YRP Facebook page in under a year. The same Facebook page has also seen a growth of This ensures that 404,988 people engaged over the past year. SPS inspires its targeted domestic Developing Communications Competency Ccrb and international In 2013, a series of communications workshops for the middle and senior management audiences towards creating a safer was held to inspire stronger advocacy as brand ambassadors of SPS. A total of 14 CCRB is critically involved in safeguarding and Singapore, ultimately Superintendents and Deputy Superintendents participated and mastered effective Roles enhancing the organisation’s reputation and brand positioning SPS as communications skills through the 2013 workshops. value at every communications touch point. an exemplary world- functions class corrections organisation.

INSPIRE 70 SINGAPORE PRISON Service ANNUAL Report 2013 71 73 t 2013 Unit Review Unit functions oles ANNUAL Repor ice ANNUAL v Safeguarding Safeguarding public confidence in SPS through independent, thorough and impartial investigations into complaints and allegations both against prison officers and inmates. R Complex Defining Guidelines Offence Cluster B Provost was awarded the Director of Prisons Award for efforts their in formulating guidelines on the definition of ‘Open Defiance’, ‘Wilfully Causing to Illness, Injury or Himself Disability’ and ‘Wilful Any Destruction of Prison Property’. This serves to ensure that inmates placed are on the most charge for the offences appropriate committed, and to guide Provost framing charges with consistency. Officers in SINGAPORE PRISON Ser PRISON SINGAPORE and Streamlining Process Optimising for Aggravated Offences Cluster A Provost the was Director of awarded Prisons their Award efforts in for implementing a new reduced dramatically which initiative the time needed for Cluster Provost Teams to complete investigations for inmates’ aggravated / offences. major Previously, cases were undertaken institutional by its own Investigation Officer (IO). With the teams separate two of development for major and minor offences, team synergies were enhanced, allowing for joint collaborations in the closing now are cases Aggravated cases. of carried out by three selected instead, IOs and this has reduced the time taken for investigations about from 45 days to about 25 days cutting - almost 50 per cent off the time needed. of Lives Best Captains ward Story A Despite holding function, an a Provost staff investigative successfully inspired and changed the behaviour of a rebellious Reformative Trainee inmate in the course of his Provost work. It is an achievement part. His story on clinched the Quarterly his Best Captains of Lives Story for 2nd Quarter 2013. CW2 Ang Joo Hiong wrote how he had about gone over and beyond his duty to advise an inmate during a statement-taking an institutional session offence his to for ways for mend the good future. of His his efforts paid own off because after the incident, behaviour the improved inmate’s and dramatically was eventually released from the system without re-offending. This truly epitomises the vision that every chance should be grasped to inspire change in the life of someone. ighlights the Benchmarking Investigation Capabilities against Public Service Commission PSC deals with often complex cases involving investigations of public servants and gained the respect and credibility amongst the public has for its tough yet fair stance. Provost thus seeks to learn from such best practices and is planning to send some experienced IOs for learning attachments to PSC. Such attachments will Investigation be Papers very involving helpful public given officers that are submitted to PSC for endorsement.knowing what the areas By of focus in the assessment of an investigation are, Provost will be more adept in its duties to make sure all cases are dealt with fairly and swiftly. Reducing Aggravated/Major Charge Investigation Paper (Inmates) Processing Time reducing of ways into look to (OMB) Branch Management Operations with worked Provost inmate for Paper Investigation charge aggravated/major an complete to required time the cases. Currently, an aggravated/major charge case can be an onerous process. Thus, a This workflow. the review to up set was units, both from members comprising group, working quality the on compromise any without taken time overall the of reduction a in resulted has of investigations. Officers’ Capabilities Enhancing Investigation of capabilities the raising identified has Provost landscape, social complex increasingly an In investigations. in professionalism and accuracy ensure to drivers key its of one as officers its Investigation Advance and Intermediate for sent thus were (IOs) Officers Investigation More Courses. This is in line with Provost’s long term target of training and grooming younger IOs Advance rigorous highly the clear them of many as have and capabilities their enhance to course as possible. Attaining the Advance level means that the officers willhandle more complex cases. be able to in uncovering the truth elentless R in pursuing justice

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Our capabilities include polygraph crime examination, scene processing, computer forensics and application of various recognised investigative interviewing techniques. rovost Branch Provost Branch is made up of and dedicated experienced Investigation Officers the by trained Police Singapore Criminal Force’s Investigation Department. are an We independent unit directly reporting to the Deputy Director of Prisons/Chief-Of- Staff.

ersistent Persistent provost Unit Review Unit INSPIRE 75 t 2013 Unit Review Unit ANNUAL Repor ice ANNUAL v functions oles SIB’s core function is public to safeguard confidence in SPS by helping to improve prison security critical systems, and operational and controls processes through risk-based audits. The unit oversees the HQ, Cluster audits at and Divisional levels, and the regular review of the Prison Standing the respective Orders by units. staff R the Gaps: Closing Stakeholders Inspiring our SIB undertook a major task to be effective advocates of internal audit and the educate stakeholders that internal auditors not are ‘internal policemen’, but partners of the management. This task was accomplished engagements. through enhanced audit SIB introduced and held audit engagements with stakeholders during audit each with the quarterly intention of fostering better relations. These engagements have helped SIB and its stakeholders to see each other as partners with a common mission of building a safe and secure prison system, address air concerns and arising from audits, and embrace a more collaborative approach for better audit outcomes.

ighlights Ser PRISON SINGAPORE Sib nominated nominated as corporate members seminars, attend of to auditors internal the our for opportunity Institute. the provided Membership courses, training events, and workshops. These officers were also able to keep abreast of internal audit trends and benchmark our audit practices around the world. work with the best internal With membership, our internal auditors would soon for be an enrolled established accreditation programme. SIB has set a year two- target for these officers to successfully complete the rigorous Certified Internal Auditor (CIA) examination and attaindesignation. The designation would the CIA validate the proficiency level of our internal auditors, and hence, by extension, the robustness of the audit framework in the department. Orders Standing Inspectorate The Staff Knowledge (SISO): A Repository of Audit As part of knowledge management, Inspectorate SIB Standing introduced Orders (SISOs) the in Staff 2012 to practices retain of the incumbent best internal auditors. 2013 also witnessed review of SISOs that were a implemented in 2012 and formulation of new standing orders. These serve as sources for future reference and guidance to fledgling auditors. Continuity ensured, minimising any arbitrariness in auditing. and certainty is As the Department ventured into unchartered waters with its strategic thrusts in 2013, SIB landscape dynamic a and environments regulatory new to itself adapt quickly to had has to geared was plan audit SIB’s challenges. and changes new of flurry a by characterised degree of flexibility. handle these unexpected shifts with a greater or A Revamped Framework F eviews Prison Standing Order R Making a Paradigm Shift: Enhancing Audit Skills SIB realised that our internal auditors could no longer be mere ‘bean counters’. SIB and its institutional counterparts have veered away from to embracing simplistic a more holistic compliance or empirical auditing approach through systemic auditing. It was thus imperative that SIB took concerted steps to level up and broaden the skill sets and would This institutions. Cluster the from those especially auditors, internal of competencies enable them to acclimatise to the new working environment. SIB has identified the Institute of Internal Auditors Singapore (IIAS), which is dedicated to A partner. key a as profession, audit internal the of development and advancement the total of 15 officers from SIB and other internal auditing units across the department were SIB is responsible for the overall reviews of all Prison Standing Orders (PSOs) ensures in SPS. SIB that proper standards, consistency and submissions and having them communicated clarity to the staff. Prison staff would are be notified met before making of any amendments to the PSO via electronic broadcasts. its reviewing for framework revamped a implementing by forward step significant a took SIB PSOs with the passing of PSO A1 – Prison Standing Order. SIB revised the framework in two broad areas, namely its structures and processes. The revised framework improved clarity, increased transparency and measurable accountability, and brought greater efficiency. about right

74

We are here to make it are here We SIB’s prime focus is to facilitate compliance to so that standards ground officers the will appreciate internal auditors in as partners ensuring a safe and secure prison setting. SIB serves as SIB serves sentinels of SPS, against guarding risks and threats to the department’s systems operational and processes. lies in SIB’s forte in identifying gaps our operational systems before they to become progress areas. problematic Staff Inspectorate Inspectorate Staff (SIB) is an Branch independent unit directly reporting to Deputy Director of Prisons / Chief- Of-Staff. Staff Inspectorate Branch Inspectorate Staff Unit Review Unit INSPIRE Unit Review Unit Review Cluster A

It is not the tragedies that define one’s life as much as the choices one makes in dealing with them

Cluster A, which marked a Psychiatric Housing Unit: Next Steps significant milestone in the The Psychiatric Housing Unit (PHU) was further developed and Singapore Prison Service’s implemented on 14 October 2013 with a more integrated involvement (SPS) history when it was between SPS and Institute of Mental Health (IMH). PHU provides a operationalised in April 2004, is the first of four planned centralised facility to manage Offenders with Mental Disabilities clusters in the Changi Prison (OMDs). IMH identifies, assesses and groups the OMDs into 3 phases -- Complex. The five purpose- Stabilisation Phase; Intervention Phase; and Recovery Phase. Treatment built prison institutions in and rehabilitation programmes are provided for OMDs to improve their the cluster house inmates of psychiatric conditions, enabling them to reintegrate into the mainstream various categories. prisons and, eventually, the community.

The quote above defines the Anti Gang Booster Programme CW1 Arasu Velmurugan manner in which officers seek an additional 157 inmates to be employed as The Anti-Gang Booster Programme, which is directed at inmates who to inspire inmates to make the laundry workers, an increase of 30.7 per cent have renounced their gang affiliation when they were serving time, was right choices in their change from previous inmate employment levels at the journey, and their resilience introduced in February 2013. The programme encourages participants to I often advise my subordinates laundry workshop. to emulate the positive attributes in coping with the numerous lead gang-free lifestyles, prepare them for the challenges they may face of their role models. I did this challenges which have arisen as they leave their gangs, and impart coping skills and relapse prevention myself and it has helped me. Launch of Reading with Dad over the past year. strategies so that they move on to lead crime-free lives. Programme I remember my first day at work vividly. A burly and stern- Our officers are committed Optimising Capabilities in Laundry The Reading with Dad Programme (A Children’s looking Chief Warder Taib Dawood greeted me as I stood to get inmates to rise Day Event for Incarcerated Fathers) was first of L ives Management in front of Jalan Awan Drug Centre.

above their challenges introduced in October 2013. The programme aims Captains The Laundry Shift System at Institution A5 was revised in March 2013 to I was fortunate to have been coached in life and make the right to build a strong emotional connection between by him. He taught me how to manage reap projected cost savings of $182,500 annually by optimising the use of inmates and understand their subculture. choices in work, enhance father and child, and to facilitate a smoother relationships with their the gas boiler in the laundry workshop. The new shift system also enabled transition when the father reintegrates back into My drive at work stems from a sense of ownership and an attitude of families or significant others, wanting to do things right. I personally believe that, “It’s easy to take his family upon release. upgrade themselves with the the path of least resistance like little streams running downhill, but relevant skills, and attend good men rise against the tide”. the necessary rehabilitation programmes.

INSPIRE 76 SINGAPORE PRISON Service ANNUAL Report 2013 77 Unit Review Unit Review Cluster A

Key Visits to Dining Behind Bars National Day ighlights Reformative Training for Asia-Pacific Chief Celebration for Centre at Institution Justices Inmates A4

On 16 January 2013, Cluster A hosted On 30 October 2013, Cluster A The inaugural combined National a visit by three District Judges to collaborated with CCRB and the Day Celebration for Cluster A local the Reformative Training Centre Supreme Court to organise a visit for inmates took place on 13 August (RTC). The visitors were briefed by the Chief Justices from various Asia 2013 at Institution A5’s auditorium. the Reformative Training Working Pacific jurisdictions. The visit allowed This was an initiative to reward Group of on-going reviews for the Chief Justices to experience well-behaved inmates nominated further enhancement of the RTC Dining Behind Bars and provided us by their respective Institutions. 91 Programme. On 15 May 2013, Cluster with an invaluable opportunity to inmates attended the celebration, A also hosted a visit to the RTC by the showcase our rehabilitative initiatives sang the national anthem and Attorney General, Mr Steven Chong, to foreign guests. recited the national pledge. They Senior Management of the Attorney also participated in pop quizzes General Chambers (AGC), Deputy on Singapore, and enjoyed a song Public Prosecutors (DPPs) of the Crime performance by the Performing Arts Cluster Divisions and representatives Centre (PAC), a skit by Reformative from the Ministry of Law. Trainees, and a magic show Infrastructural Re-Structuring The Strong Room was also constructed in Cluster performed by fellow inmates. for Operational Productivity A’s Security Control Office (SCO). This improves The Complex Medical Centre (CMC) Server Room operational productivity by having SCO officers was refurbished based on IDA server requirements. This remain within SCO while doubling up as Armourers. refurbishment ensures uninterrupted power supply to Privacy is ensured as the public’s view is restricted, Integrated Security System (ISS) equipment in CMC even while officer’s safety is enhanced as they no longer when the power supply is disrupted, thus minimising have to cross two vehicular lanes to draw and technical faults resulting from power failures in CMC. surrender their firearms and security equipments.

Enhancing Staff Learning and Communication SSG Too Lip Sam Platforms With Institution A1 being a maximum security Roles prison with complex operations, experience and I recall an inmate I managed a few years functions ago. His wife asked for a divorce due to his operational know-how are paramount in ensuring frequent imprisonments. Knowing that he a safe and secure environment for both officers and would be devastated, I sat down with him Collectively, and went through the letter. He was agitated inmates. A staff communication platform, Learning we ensure the when he heard the news. However, he was also resolute and determined to quit his from Each Other (LEO), was thus implemented in safe and secure drug habits and make amends to his wife. May 2013 for staff to share their wealth of personal custody, discipline expertise and experiences with one another. and welfare of A few months after his release, he wrote of Lives inmates, as well in to inform me that he had reconciled with Monthly presentations have been conducted his wife and had since stayed drug-free. It was Captains as the effective heartening to know that he was doing well and by subject matter expert staff on topics such as implementation getting on with life. jailcraft competencies, management of special of rehabilitation My job as a Captain of Lives is tough and relentless, but providing that little bit categories of inmates and other programmes. of understanding and encouragement to inmates can make a big difference and relevant topics. change their lives.

INSPIRE 78 SINGAPORE PRISON Service ANNUAL Report 2013 79 Unit Review Unit Review Cluster B

Being theInspiration

Cluster B serves a unique role in SPS. Cluster B In living up to SPS’s vision to inspire all, Cluster B seeks to uphold the highest standards of is the beginning operations and security. and the end point of an inmate’s Tactical and Scenario Based Training: incarceration A Strong Grasp on Tactical Proficiency journey. To raise the level of tactical readiness of staff, training in the use of force techniques more than doubled for Cluster B staff in 2013. Cluster B has also stepped up its Institution B2 scenario-based training efforts on security and safety protocols at all institutions to add is the admission realism to our training, not just for Prison Officers, but also with Medical staff. Working centre for all remanded together as a team, Prison Medical Officers from Parkway Shenton also came forward and convicted with contributions to our workplans and gave suggestions to improve medical and (HI) pre-release programmes at B4 to better prisoners while operational processes. target inmates based on their likelihood to re- SSG Nurul Hidayah institution B4 is offend. At any one point, B4 has over a thousand Binte Jumahat the pre-release Managing Increase in Remand Population: inmates benefitting from the range of pre-release centre. Institution being Ever Ready programmes preparing them for reintegration into “Hannah” was screaming loudly in her dormitory. I responded by asking B5 is currently the community. the only male Drug To deal with the increase in the remand population in Institution B2, Institution B3 geared her to calm down and bringing her up its capability to hold remandees from B2. With the installation of more CCTVs in the out to give her time to be alone. Rehabilitation Hannah explained that she had some The ten-month HI Pre-Release Programme piloted Centre in cells in one of its dayrooms, Institution B3 is now ready to manage remandees with misunderstandings with her dormitory Singapore while higher security ratings. in April 2012 finally bore fruit in February 2013, mates and was also experiencing family issues at the same time, putting institutions B1 and with the first HI inmate cohort released into the

of L ives her under immense stress. B3 hold inmates of Pre-Release: The Last Leg of Incarceration community. Inmates declared their commitment varying security Captains to change at the start of their programme, After she cooled down, “Hannah” thanked risks. They say the last leg in a race is the most crucial. Hence, the pre-release phase, which me for my quick action as it prevented a fight is the last phase of an inmate’s incarceration, is undoubtedly important. In 2013, we promising to persevere, to learn, and to uphold from happening. saw the finalisation of the Low Intensity (LI), Medium Intensity (MI) and High Intensity values of hope, perservance, respect, honesty Cluster B works Even after two years, the thought of being acknowledged by an ex-inmate hand in hand with who is now doing well in life is heart-warming. As Captains in the lives of our inmates, we should also listen to them purposefully, provide sound community partners advice, and guide them to make the right decisions. towards reforming inmates.

INSPIRE 80 SINGAPORE PRISON Service ANNUAL Report 2013 81 Unit Review Unit Review Cluster B ighlights

Reconnecting With The Family: Winning DP’s Challenge The First Step Home Shield: A Mark of Excellent The support of family members offers a beacon of hope to many inmates. Sportsmanship and Inmates also need to learn new skills to communicate with their families Teamwork better. In 2013, Cluster B conducted a range of family reintegration This emphasis on work-life balance, staff programmes, helping about 1300 inmates to re-connect with, renew bonding and team spirit paid off once again their commitment to, and regain the trust and support of their families. when Cluster B clinched the prestigious DP’s Volunteer Appreciation Dialogue: Challenge Shield for the third time running. Cooperation for Rehabilitation This award recognises the effort and level of excellence that staff put into various sporting What used to be the “Volunteer Appreciation Luncheon” has now events and competitions organised across become the “Volunteer Appreciation Dialogue” (VAD). This is an annual the year. event to show our appreciation to volunteers who have sacrificed their time to be involved in the rehabilitation of inmates through counselling and character-building programmes. In addition to inmate performances, this year’s VAD also included, for the first time, a tour to Joint Operations Exercise: the institutions for the volunteers. Always Prepared

Team Camaraderie and Healthy Lifestyle: This year, Cluster B participated in a ministry-led Working As One, Playing As One exercise to validate the operational readiness To foster closer camaraderie and a healthy lifestyle amongst Cluster of SPS in a national emergency situation. More B staff, bonding activities were organised. One such event was the than 60 Cluster B and 120 HQ staff participated annual Cluster B Run at Bedok Reservoir Park. On 26 August 2013, officers in the two-day exercise, responding to a total participated enthusiastically in both a fun run and a banner making of about 150 injected scenarios. The exercise competition, and made the most of this opportunity to mingle with staff helped Cluster B to review and validate from different institutions. our emergency plans, and identify possible operational gaps to be improved on. and responsibility. To celebrate their graduation from the Pre-Release Centre (PRC), a Graduation Ceremony was planned for them, involving not CW2 Chan Qiwen only PRC staff, their family members, volunteers and befrienders, but their aftercare case When I applied for this job, I was not managers and reintegration officers from PCRD sure of how to be a Captain of Lives. Fortunately, I was taken under the wings and SPCSC as well. of SCW Sasukumar and CW Ismail Ibrahim during my first posting at Tanah Roles Merah Prison. As gainful employment is a crucial component to prevent recidivism, SCORE looked into identifying functions Besides being a beacon of hope to the inmates under their charges, the suitable job roles which ex-inmates could fill. One two officers were also instrumental in guiding me along. By embracing the such trade was the cooking industry. At the new Collectively, we of Lives HEART (Honour, Excel, Agile, Respect and B4 Training Kitchen, inmates would be taught ensure the safe and Teamwork) values, performing their duties Captains with a rehabilitation mindset, and incorporating how to cook and serve in a commercial setting. secure custody, a touch of purpose to their work, they shaped the The training, which began in November 2013 discipline and welfare way I performed my duties. of inmates, as well with a pilot batch of 16 inmates, also hopes to as the effective This powerful endeavour of immersing new officers into our culture and instill the importance of passion and hard work shaping their beliefs and values at work should not be lost on the next implementation generation of Captains of Lives. The meaningful and selfless task of moulding in the inmates. of rehabilitation another committed starfish picker is as important as picking up and saving starfishes at the beach. programmes.

INSPIRE 82 SINGAPORE PRISON Service ANNUAL Report 2013 83 Unit Review Unit Review Cluster C

Implementation of Psychiatric Housing Unit (PHU) Mental health problems are prevalent among women inmates. Hence, CWP embarked on the PHU project to provide holistic and comprehensive treatment to women inmates with serious and long- term psychiatric problems. The CWP PHU started its operations on 1 November 2013.

Cohesive Unit With Diverse Imprints In Incare and Aftercare

Cluster C is an inimitable unit consisting of four institutions; Review of Inmate Allocation namely, Admiralty West Prison Matrix & Designation of AWP As An (AWP), Changi Women’s Prison Institution for SS Inmates (CWPD), Selarang Park Community There was a review of the inmates’ allocation matrix by the Supervision Centre (SPCSC) and HQ Ops Division. As part of the review outcome, AWP was to Tanah Merah Prison (TMP). house all local short sentence inmates. In June 2013, a mass transfer of 146 local short sentence inmates from Cluster B to AWP houses both foreign and AWP was carried out over three days. local Short Sentence Inmates. Taskforce on Drugs Enhanced CW2 Lim Chian Hong CWP stands out as the only prison DRC Regime and drug rehabilitation centre for women, housing all categories of As one of the Taskforce on Drugs recommendations, CWP I happened to meet one of my ex- women inmates. has implemented the enhanced DRC regime since January inmates in an Orchard Road shopping complex. 2014. The purpose is to improve the efficacy of rehabilitative efforts through enhanced programming and introduction of I was glad to know that he had been SPCSC plays an important role in the community for more than two gender-specific programmes in a therapeutic environment. in reintegrating offenders back years. While life had never been to society through its aftercare short of challenges for him, he was determined not to go back to his old

services. SPCSC is stepping up its aftercare support for DRC inmates of L ives ways. He was also taking some courses

on Community-Based Programmes and direct releases. Captains to upgrade himself. TMP runs the Prisons School and SPCSC is progressively increasing its manpower to meet As a Captain of Lives, it is always a wonderful houses students who are pursuing this new demand and the pilot of the proposed Urine Test feeling to know that an ex-inmate is giving his all to General Education, GCE ‘N’ levels, (UT) framework. remain in the community and constantly improving himself. GCE ‘O’ levels and GCE ‘A’ levels. The students comprise inmates of After this inspiring encounter, I learnt to value every opportunity given to me different offending backgrounds to counsel inmates as that may be a chance to change an individual forever. and sentence types, but they share a common motivation and interest in their academic pursuit.

INSPIRE 84 SINGAPORE PRISON Service ANNUAL Report 2013 85 Unit Review Unit Review Cluster C Programmes in AWP Renovation of Lloyd Leas Centre ighlights With support from RRD and Cluster C Renovation of the Lloyd Leas Centre Programme Unit, AWP successfully (LLC) was completed in early 2014 organised programmes and services to allow for the relocation of SPCSC for short sentence local inmates. In July to make way for the redevelopment 2013, 57 inmates attended the Friday of the new Selarang Park Complex. prayers and 30 inmates attended LLC will house the interim SPCSC in Chapel Service. Roman Catholic 2014, and has new facilities for the Service and Buddhist Counselling were accommodation of women on the subsequently introduced in August Work Release Scheme (WRS). 2013. The Resettlement Programme was also restarted to aid short sentence inmates in their reintegration journey. Visit to CWP by In November 2013, Hindu Counselling Temasek Holdings’ Top and Employability Skills Training were Management extended to AWP inmates. In support of the Yellow Ribbon Project, CWP welcomed Temasek Holdings’ Top Management on 8 July 2013. The visit showcased the talents of women inmates and the various rehabilitation initiatives in CWP.

The Sunday Times © Singapore Press Holdings Limited. Reproduced with permission

DSP1 Osman Bin Aspari

“Din”, who was serving time for drug trafficking told me how disappointed he was with himself for making such a huge mistake that disrupted his life. Roles I told him to move on and renew himself as a person. I helped functions him recognise his strengths and encouraged him to channel his energy into something that would

benefit others. By the time he left of Lives Cluster C runs a prison, he was ready to overcome the Captains challenges in the world. diverse range of Trial of Electronic Services for inmate regimes, I met “Din” recently and found out he started a hawker stall which grew Rehabilitation and Reintegration leveraging on to a food delivery service. “Thank you,” he said as he shook my hand. I sound security felt a sense of satisfaction knowing that my advice inspired him to achieve Advancement (ESRRA) what he has. and correctional TMP is working closely with Technology Branch on the practices, and In my 26 years of service, I have met so many people like “Din”. Knowing trial of ESRRA. Under this trial, selected student inmates that I have helped them “Rehab, Renew, and Restart” drives me to impact advances aftercare others more. will be issued with a tablet which will allow them to as its theatre of correspond with their loved ones via e-letters. The operations. objective of the trial is to leverage on technology to strengthen the relationships between the inmates and their family members.

INSPIRE 86 SINGAPORE PRISON Service ANNUAL Report 2013 87 Unit Review Unit Review Operations and Security command

ENHANCING Inmate Management and Operational Capabilities An amalgamation Restructuring Cluster Escort Pool Sub-court Lock-up Re-structuring Prison External of prison units Operations oversees Escort pools from both Clusters were restructured to bring about greater OSC oversees both the High Court and the Surbodinate Courts overseeing and SPS’ external movements, standardisation, synergy and strengthening of escort procedures and Lock-up Units (HCLU and SCLU respectively). To strengthen managing facilities contingencies, courthouse processes. Extending its collaboration efforts with institutions on the security within SCLU, its infrastructure and work processes were and services lock-up functions, and the timely arrival of inmates for medical appointments, the Cluster Escort redesigned and reengineered to include physical rings of shared at the deployment of Auxiliary Unit (CEU) was able to work with Changi General Hospital (CGH) in security within the lock-up premises. Leveraging on Integrated complex level. Police Officers. enhancing security to its basement lock-up facility. This was done Security System (ISS) technology, electronically-controlled by fortifying its disembarkation bay to reduce exposure of inmates’ access points and strategically-placed CCTV cameras, a Changi Prison Complex movements to the public. robust and efficient system in supervising inmates and ensuring (CPC) Security manages optimal manpower deployment was created. perimeter security, prevents unauthorised access, and operates CPC Security Operations Manual Exploring New Frontiers in Visit the command centre for With the unique set-up of CPC Security, the year has Management monitoring external been a fruitful one with the unit experiencing various Apart from the PLC situated at Changi, there are two other incidents. operational and policy developments in line with SPS’ PLCs located at Geylang Bahru and Jurong East, as well as security initiatives. These include the use of ISS for access several other satellite tele-visit centres managed by community Prison Link Centres (PLCs) control and monitoring, biometric functions to track partners to accommodate the needs of inmates’ visitors. With are where visits of inmates personnel movements and for contact tracking purposes, the proliferation of smart phone technology, PLCs have started are conducted. and the development of a lighting management system exploring the use of mobile applications for visit related matters to regulate light intensity within CPC premises and along such as bookings and changes of contact number etc. This Singapore Prisons its perimeter. This has led to the development of the CPC initiative aims to offer another option for visitors’ convenience. Emergency Action Response (SPEAR) Force security Operations Manual which encapsulates these By leveraging on technology, PLCs hope to foster closer bonds mitigates present and developments for knowledge management. and kinship between inmates and their loved ones for a emerging threats with smoother road to recovery. sound strategies and tactics. Osc

INSPIRE 88 SINGAPORE PRISON Service ANNUAL Report 2013 89 Unit Review Unit Review Operations and Security command

Centralised Registry Upstream ighlights SCLU has formed an elaborate working relationship with Cluster Registries to consolidate and streamline Persons In Custody (PIC) registration processes via the “Centralised Registry Upstream” initiative. SCLU is expanding the upstream initiative to include direct transfers and admissions of PICs to AWP.

Launching of OSC Ops Room

Expanding its operational capabilities, the Main Entrance Command Centre (MECC) has been identified to house the OSC Ops Room. It functions as a crisis management room and affords the OSC Management Team a location to centralise the command and control functions. During incidents, Key Appointment Holders are able to view live feeds from key locations within OSC installations to facilitate Oscbetter management of the incident. Hostage Rescue Training In managing hostage situations, SPEAR constantly explores novel means to manage violent inmates using innovative technology and sharing of best practices with similar units regionally and globally. Complementing SPEAR’s tactical Roles prowess, the Prison Negotiation Unit (PNU) was established functions to bring about safe and secure reconciliation to hostage situations. Operations and Security Exceptional Emotional Quotient (EQ) and immaculate Command (OSC) provides teamwork are important skill sets for negotiators to handle efficient and responsive hostage incidents effectively. To further strengthen the management of CPC operations. These include department’s core operational capabilities, PNU negotiators the management of CPC’s shared their training experiences with officers through various security rings, external sharing platforms. This allows officers to be better aware of escorts and lock-up how to respond to hostage situations and increases an functions, as well as officer’s resilience in such situations. specialised contingency responses.

INSPIRE 90 SINGAPORE PRISON Service ANNUAL Report 2013 91 AGAINST Re-Offending

For there is no greater purpose than a life renewed Statistics Statistics

Convicted1 Penal Inmate Population as at 31 December of each year

Gender Education2 Level

Total Convicted Total Convicted Total Convicted 2011 2012 2013 Penal Population 10,028 Penal Population 9,901 Penal Population 10,042

4,849 4,785 4,847 837 824 872 4,032 3,924 3,922 9,191 9,077 9,170

619 651 2011 2012 2013 612 334 154 143 142 123 258 135 295 146

No Education Primary Secondary Pre – U Vocational Tertiary & Above

Age Group Main Offence Group3

569 261 Crimes Against Person 543 >60 312 603 359 215 Crimes Against Public Order 171 1,744 175 51-60 1,956 282 Customs Offences 211 2,170 166 694 3,071 Commercial Crimes 742 41-50 3,101 704 3,247 6,061 Drug Offences 6,287 2,714 6,510 292 31-40 2,515 Immigration Offences 295 2,367 225 1,685 1,825 Property Crimes 1,406 21-30 1,673 1,349 48 1,590 Traffic Offences 55 66 413 182 <21 344 Other Offences4 191 309 244

0 1,000 2,000 3,000 4,000 5,000 6,000

0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 2011 2012 2013

2011 2012 2013

2 As declared by inmates upon admission. 3 Inmates are tracked based on index (most serious) offence only. 1 Convicted penal inmate population provides the number of inmates who have already been charged and are within the inmate population as at the end of the 4 Examples of “Other Offences” include National Registration Offences, National Service Related Offences and Telecommunication & Computer related Offences. respective year.

INSPIRE 94 SINGAPORE PRISON Service ANNUAL Report 2013 95 Statistics Statistics

Convicted Penal Admissions5 Total number of convicted inmates admitted for incarceration each year

Gender Education7 Level

Total Convicted Total Convicted Total Convicted 2011 2012 2013 Penal Admissions Penal Admissions Penal Admissions 12,614 12,530 12,774 5,979 5,815 5,903

4,983 4,619 4,699 2,266 2,183 2,186 10,348 10,347 10,588

2011 2012 2013 712 718 790 610 568 666 351 325 305 318 287 270

No Education Primary Secondary Pre – U Vocational Tertiary & Above

Admission6 Age Group Main Offence Group8

751 327 Crimes Against Person 812 >60 290 1,021 323 725 Crimes Against Public Order 597 1,391 555 51-60 1,576 768 Customs Offences 668 1,607 647 1,322 2,780 Commercial Crimes 1,483 41-50 2,900 1,540 3,062 1,742 Drug Offences 2,472 2,160 3,481 2,828 31-40 3,471 Immigration Offences 2,645 3,408 2,704 2,408 3,899 Property Crimes 2,237 2,158 21-30 3,718 892 3,814 Traffic Offences 766 966 736 1,178 <21 575 Other Offences9 850 560 1,023

0 500 1,000 1,500 2,000 2,500 3,000

0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 2011 2012 2013

2011 2012 2013 5 Convicted Penal Admission figures show the number of inmate admissions for the calendar year. 6 Age as at admission 7 As declared by inmates upon admission. 8 Inmates are tracked based on index (most serious) offence only. 9 Examples of “Other Offences” include National Registration Offences, National Service Related Offences and Telecommunication & Computer related Offences.

INSPIRE 96 SINGAPORE PRISON Service ANNUAL Report 2013 97 Statistics Statistics

Remand10 population as at 31 December of each year

Gender Education11 Level

Total Remand Total Remand Total Remand 2011 2012 2013 Population 1,247 Population 1,100 Population 1,236 612 653

564 133 126 128 1,114 974 1,108 469

395 366

81 77 70 2011 2012 2013 60 65 46 26 24 23 17 16 19

No Education Primary Secondary Pre – U Vocational Tertiary & Above

Age Group Main Offence Group12

130 21 Crimes Against 99 >60 23 Person 121 24 27 Crimes Against Public Order 34 191 71 51-60 156 12 Customs Offences 172 24 14 87 314 Commercial 70 Crimes 41-50 292 74 308 714 Drug Offences 578 348 633 71 31-40 310 Immigration Offences 63 320 56 177 292 Property Crimes 199 21-30 260 217 4 344 Traffic Offences 7 4 81 25 <21 59 Other Offences13 26 68 46

0 100 200 300 400 500 600 700

0 50 100 150 200 250 300 350 400 2011 2012 2013

2011 2012 2013 10 Remand population figures provides the number of remand inmates who are within the prison population as at the end of the respective year. 11 As declared by inmates upon admission. 12 Inmates are tracked based on index (most serious) offence only. 13 Examples of “Other Offences” include National Registration Offences, National Service Related Offences and Telecommunication & Computer related Offences.

INSPIRE 98 SINGAPORE PRISON Service ANNUAL Report 2013 99 Statistics Statistics

DRC inmate population14 as at 31 December of each year

Gender Education15 Level

Total DRC Total DRC Total DRC 2011 2012 2013 Population 1,280 Population 1,503 Population 1,617 940

847 224 278 289 1,056 1,225 1,328 743

384 370 350

2011 2012 2013 168 184 113 75 58 49 33 13 12 26 20 15

No Education Primary Secondary Pre – U Vocational Tertiary & Above Age Group

22 >60 21 28

130 51-60 153 200

201 41-50 250 224

288 31-40 363 443

505 21-30 591 631

134 <21 125 91

0 100 200 300 400 500 600 700 800

2011 2012 2013 14 DRC Regime is meant for local inmates only. The figures provide the number of DRC inmates who are within the inmate population as at the end of the respective year 15 As declared by inmates upon admission.

INSPIRE 100 SINGAPORE PRISON Service ANNUAL Report 2013 101 Statistics Statistics

DRC inmate admissions16 Total number of DRC admissions each year.

Gender Education18 Level

Total DRC Total DRC Total DRC 2011 2012 2013 Admissions 1,231 Admissions 1,384 Admissions 1,364

800

225 266 257 783 720 1,006 1,118 1,107

342 322 2011 2012 2013 287 158 161 116 75 51 26 53 12 10 22 12 29

No Education Primary Secondary Pre – U Vocational Tertiary & Above Admission Age Group17

16 >60 19 21

114 51-60 132 144

188 41-50 209 178

253 31-40 326 349

510 21-30 556 571

150 <21 142 101

0 100 200 300 400 500 600 700 800

2011 2012 2013 16 The number of DRC inmate admissions show the number of DRC inmates admissions for the calendar year 17 Age as at admission. 18 As declared by inmates upon admission.

INSPIRE 102 SINGAPORE PRISON Service ANNUAL Report 2013 103 Statistics Statistics

Criminal Law Detainee19 Population as at 31 December of each year

Gender Education20 Level

Total CLD Total CLD Total CLD 2011 2012 2013 Population 268 Population 241 Population 200

154 4 4 4 264 237 196 142

126

69 59 2011 2012 2013 46

18 16 14 13 12 8 7 9 5 4 3 4

No Education Primary Secondary Pre – U Vocational Tertiary & Above Age Group

Type of Criminal Activity

3 >60 3 4 Drug 25 Trafficking 24 13 18

51-60 12 Secret 160 Societies 138 9 125 81 49 Unlicensed Money-lending 77 41-50 46 52 47 2 Others 2 93 2 31-40 91 64 0 25 50 75 100 125 150 175 105 21-30 83 2011 2012 2013 73

5 <21 6 3

0 25 50 75 100 125

2011 2012 2013 19 CLD population provides the number of persons detained under the Criminal Law (Temporary Provision) Act and are within the population as at the end of the respective year. 20 As declared by inmates upon admission

INSPIRE 104 SINGAPORE PRISON Service ANNUAL Report 2013 105 Statistics Statistics

Convicted Penal Releases Total number of convicted Penal Releases each year. recidivism rates 23 Total Convicted Total Convicted Total Convicted Penal Releases 13,726 Penal Releases 12,818 Penal Releases 12,687

27.1% 2,431 2,198 2,146 DRC 27.5% 11,295 10,620 10,541 31.1%

26.7% 2011 2012 2013 Penal 23.3% 27.0%

26.7% Overall 23.6% 27.4%

DRC Releases Total number of DRC Releases each year. 0 5% 10% 15% 20% 25% 30%

Total DRC Total DRC Total DRC Releases 705 Releases 1,152 Releases 1,257 Release Cohort 2009 Release Cohort 2010 Release Cohort 2011

141 214 248 564 938 1,009

capital executions 2011 2012 2013

Total In 2011 4 Total In 2012 0 Total In 2013 0

2 Murders 2 Drugs 0 Firearms Major Incidents

21 Major Incidents 2011 2012 2013

FY 2011 FY 2012 FY 2013

Escape Rate Escape Rate Escape Rate per 10,000 per 10,000 per 10,000 0 0 0 Murder Drug

Assault Rate22 Assault Rate23 Assault Rate23 per 10,000 per 10,000 per 10,000

33.4 37.2 24.5

21 Major incidents are measured per FY as published in the annual Budget Book. 23 Recidivism Rate is defined as the percentage of local inmates detained, convicted and imprisoned again for a new offence within two years from their release. 22 The assault rate refers to assault cases perpetrated by inmates who are charged under aggravated prison offences. Such cases would include any attack by inmates on prisons officers, or assaults by inmates on fellow inmates in which serious injuries are sustained by the victim(s).

INSPIRE 10642 SINGAPORE PRISON Service ANNUAL Report 2013 107 Statistics Statistics

COMMUNITY BASED PROGRAMMES (CBP) Vocational Programmes as at 31 December of each year

EMPLACEMENT NUMBERS Employability Skills Training24

14,754 No. of 19,788 training places 24,404 CBP FOR DRC INMATES CBP FOR PENAL INMATES IN 2011 405 IN 2011 1,359 5,094 No. of inmates 5,840 trained CBP FOR DRC INMATES 5,896 IN 2012 697 CBP FOR PENAL INMATES IN 2012 1,290 0 5,000 10,000 15,000 20,000 25,000 30,000 35,000

CBP FOR DRC INMATES IN 2013 809 2011 2012 2013

CBP FOR PENAL INMATES IN 2013 977

Work Programmes25

COMPLETION Rate 4,273 AVERAGE NO. OF INMATES 4,183 4,200 95.4% 94.7% 93.4% 85.9% 84.7% 0 1,000 2,000 3,000 4,000 5,000 75.9%

Engaged in Work 2011 Engaged in Work 2012 Engaged in Work 2013

24 Employability Skills Training Programmes are provided by Singapore Corporation of Rehabilitative Enterprises (SCORE) to equip inmates with relevant job skills. SCORE’s training system is aligned to Singapore Workforce Development Agency’s (WDA) Workforce Skills Qualification (WSQ) framework. Examples of training offered include Workplace Literacy and Numeracy (WPLN), Employability Skills, Certified Service Professional (CSP) and Certified Operations Specialist (COS). Vocational skills training such as the National ITE Certificate (NITEC) in Electron- ics, Workforce Skills Qualification (WSQ) Operate Forklift and Certificate in Generic Manufacturing (CGM) were also conducted. CBP FOR PENAL INMATES CBP FOR DRC INMATES 25 Work programmes aim to impart vocational and employability skills through on-the-job training. Discipline, and positive work ethics and values are inculcated by immersing inmates in 2011 2012 2013 real work environment within prisons.

INSPIRE 108 SINGAPORE PRISON Service ANNUAL Report 2013 109 Statistics Almanac SPOs PROMOTED Academic Programmes as at 31 December of each year Promotion to the rank Promotion to the Chew Sock Maan YEARLY ENROLMENT YEARLY ENROLMENT YEARLY ENROLMENT of Senior Assistant rank of Deputy Chung Cher Chiang IN 2011 IN 2012 IN 2013 650 1,337 1,830 Commissioner Gr 9 Superintendent Giam Heng Leong Robin 1,784 Goh Leng Chuang, Terrence of Prisons (2) Haryana Bte Mohammed Koh Tong Hai Ho Kim Teck 1,127 Cheong Kum Foong Joelle Tan Promotion to the Cheong Wee Ling Kenneth Louis Victor Chew Sheng Meow Khairuddin Bin Alias 457 rank of Superintendent of Prisons (1A) Faizal Bin Ridzwan Koo Chew Seng Benson Abdul Majid Bin Abdul Rahim Goh Wei Lieang Eugene Leon Poh Choon Chien 110 107 108 72 90 76 11 13 27 Chong Fung Ping Hamisah Binte Tomari Leow Wee Chin Choo Wei Liang Timothy Ho Kah Leong Lim Boon Leong Andrew Foo Ee Lin Koh Kheng Loong Kenneth Lim Lay Khim Other Courses26 N Level O Level A Level Hoon Kay Ming Lee Beng Hwee Irene Low Hwee Huang Koh Wee Leng Lee Poh Huat Adrian Low Sok Funn June Lam Mong Teng Lim Beng Beng Mohamed Ali Bin Ismail Academic Results Loh Hong Wai Lim May Ling Serena Mohammad Fadly Bin Safie Rockey Francisco Junior Lim Tee Hock Mohammad Ismael Bin Abdull Rahman Neo Aik Wee GCE ‘N’ Levels Results of Prisons Candidates Tan Khek Keong Mak Mun Fai Elmer Thomas Veera Purumal S/O Meyappan Mohamed Rusdi Bin Mohamed Esa Ng Boon Aun Wee Lian-Chyuan Wilfred Ng Tanny Ng Kailin 100% Ng Keng Kun At least Yak Shu Herng Maxmillian Nikki Abdullah 100% 1 ‘N’ Pass Ong Choon Yong Ng Tiong Choon 100% Shahrom Bin Tamby Ahmad Phor Cai Juan Pamela Saiful Ali Bin Rizman Ali 94.2% Promotion to the Sim Beng Keat 10 points or less in Satwinder Singh best 3 subjects 82.1% rank of Superintendent Tan Chap Yong 80.0% of Prisons (1) Tan Chih Lan Geraldine Teh Hwa Yong Derry Abdul Halim Bin Zainol Tan Joo Eng 19 points or less in 93.6% Chan Ching Ching Tan Kok Beng ELMAB3 - English, 76.6% Choo Wei Li Ivy Tan Wee Teck Promotion to the Mathematics & Best 3 68.2% Hanizamal S/O Mahmood Teo Khim Hong Mike rank of Assistant Hoo Poh San Kelvin Teo Seng Boon Steven Superintendent of Prisons (2) GCE ‘O’ Levels Results of Prisons Candidates Jimmy Lee Keng Ann Tok Eng Seng Justin Paul Vikneswaran Valerie Chiang Lye Choo Ang Keng Eng Lim Lam Seng Vimala D/O Maruthaiya Anita Zarina Binte Muhamad Zaidi 96.7% Chang Ka Fai At least Mahani Binte Ismail Woo Choo Yan Louis 100% 1 ‘O’ Level Pass Ng Bee Goh Doris Yim Pui Fun Chew Peng Soon John 100% Ricky Eu Kok Keong Zainal Abidin Bin Riduwan Darryl Ong Wei’en Debra Anne Chan 83.0% Soh Ming Koon At least Soh Yen Li Ephraim Goh Yang-Minn 3 ‘O’ Level Passes 88.2% 92.8% Teh Phuay Hian Promotion to the Foo Kok Hun Teo Winston rank of Deputy Goh Yi Zhang 5 or more 56.1% Tung Kai Lee Patricia Superintendent Han Fu Yuan ‘O’ Level Passes 69.0% Tye Ming Kheong James of Prisons (1) It Yock Chian 69.1% Zai Siew Leong An Koh Shian Kannaki Anderson Leong Say Shen Kelvin Chua Yeow Chong Kerk Kim Syn 2011 2012 2013 Boey Lai Hsia Buan Hui Ni Koh Chong Tai Chew Shi Jie Martin Koh Zhi Mian 26 Other courses include short term courses like English literacy classes and basic education programmes (primary to secondary level).

INSPIRE 110 SINGAPORE PRISON Service ANNUAL Report 2013 111 SPOs PROMOTED POs PROMOTED (Continued)

Koo Qihui Claire Lim Wei Jiat Promotion to the rank of Siow Yong Sin Ng Chew Lan Promotion to the rank Kwa Beng Hwee Andy Lim Zhaolun Senior Chief Warder 2 Soo Lai Leng Noorazilah Binte Sahari of Staff Sergeant Leong Chee Ming Luke Loh Kain Liat Abu Bakar Bin Mohamad Noor Sow Siew Chian Vijaya D/O R P Kalimuthu Abdul Razeez Bin Rasit Lim Hong Meng Monica Pang Yee Shuen Loh Kee Wei Tan Ngee Kng Zulkarnaen Bin Abdullah Ahmad Amrullah Bin Rusli Lim Kin Hui Gavin Muhammad Hafidz Bin Johari Mahendran S/O R Marimuthu Teng Jan Kim Yeo Suan Siang Aleesha Er Abdullah Lin Junhui, Clifford Nadirah Farhana Binte Suhaimi Wong Ying Kit Terrence D’Silva Andi Iswandi Bin Johari Ang Wilfred Lin Shujun Ng Kian Chye Thean Nyoon Kong Edwin Lim Kim Hiong Aryanti Binte Amat Linda Lau Sow Chun Ng Yang Siong Robson Toh Chee Leong Tan Chee Keong Chan Chau Har Loo Phuay Keong Rudy Iskandar Bin Rahmat Promotion to the rank of Tong Guek Heong Tan Yu Meng Jeremy Chan Kuen Yew Mohammed Taufik Bin Munawar Sim Siu Shih, Tessa Mae Senior Chief Warder 1 Voon Min Yock Fernandez S/O M Joseph Cheng Wee Beng Muhammad Faizal Zakariah Tan Eng Cheay Koh Chian Ming Wong Tin Seong Mohammad Shahril Bin Rosli Cheng Xinyi Muhammad Raizaluddin Bin Abdul Razak Tan Kah Chyoon Lee Teck Hwee Yeo Chin Boon Koh Choon San Chong Zhuangli Larry Neo Ming Feng Theepan Prakash Leow Hai Kwong Yip Sok Cheng Ng Phei Ling Chow Soon Teck Ng Pang Siong Wong Jin Wen Loh Kong Yew Yong Lee Shiam Mohamad Mazli Bin Kasmuri Choy Yuen Tat Jeremy Ng Yong Thye Wong Mei Fen Joyce Mohamad Faizal Bin Abdul Razak Zainon Bte Wahid Ng Jacky Chua Jun Hui Richard Ong Hock San Woon Wei Khoon Ng Mong Huat Michael Zainudin Bin Ismail Teo Chung Nee Deepak Kumar Panday Poh Ban Hong Yap Tien Eng Zenov Tan Cheng Siang Zulkiflee Bin Sarip Chua Shi Qin Ezar Bin Omar Poh Boon Keong Yeoh Woei Ming Tay Siong Hoe Mervin Mohamed Zuandi Bin Mohamed Zubir Fahrulrazi Bin Jamalludin Raemi Bin Arifin Yio Fenny Wong Kong Sang Kevin Murali Dharan S/O N Gopal Fitria Binte Asri Tan Suan Lim Paul Zamani Bin Abd Rahman Wong Tian Lee Promotion to the rank Rohaizat Bin Roslan Gunalan S/O Ramiah Teo Wei Qian Paula Zulkifli Bin Zakaria of Chief Warder 1 Toh Eng Eng Herrizuan Bin Jamain Viknesswari D/O Nadarajan Promotion to the Andy Tan Soon Peng Azlina Binte Abdul Aziz Ho Yuan Hui rank of Rehabilitation Chiew Yaw Choy Koh Lee Fang Huang Jiada Officer (2) Promotion to the De Souza Ryan Blake Loh Mei Chin Ismail Sham Bin Ibrahim Promotion to the David John George rank of Chief Warder 2 Khoo Wei Qin Joanne Masjannah Binte Jumadi K V Raj Tevan S/O Vijayatevan rank of Assistant Han Yao Feng Wilson Amly Bin Mohammad Ng Gek Tse Rashidah Binte Abdul Razak Kannan S/O Periasamy Superintendent Hu Jingrui, Lynette Amran Bin Osman Kuah Hung Huat Siti Hawa Binte Ahmad Salleh Khairul Anwar Bin Kamaruddin of Prisons (1) Jimmy Laurance Tan Cheng Yew Anuar Bin Abdullah Mohamad Sidik Bin Mohamad Hasan Siti Suhailah Binte Saini Lee Teck Leng Brandon Ong Guan Hong Lock Hun Yi Chan Qiwen Tan Swee Cheong Ramesh S/O V Packrisamy Lee Ying Yi Mabel Chen Congyi Mohamed Fandi Johan Chua Chin Soon Gan Chun Hwa Rubiana Binte Shamsul Leong Lai Fong Cheng Yeow Tong Quek Yong Qiang Ebi Ang Chiew Har Gobbenath S/O Govindasamy Kou Jun Fa Ronald Lui Chia Chun Chew Siew San Rohaizad Bin Mohamed Athmad Elammaran S/O Marimuthu Noor A’shikin Binte Taib Mohamad Nizam Bin Supri Mohamad Nazib Bin Suki Chong Kwan Thye Seah Liang Cong, Melvin Herman Rashidi Bin Samsuri Zulkefli Bin Hamzah Nur Fazila Binte Ibrahim Mohamed Abdullah Eddy Asmara Bin Rahman Sheila Devi Supramaniam Ismail Bin Ibrahim Adriano Paul Marcelo S/O Pedro Marcelo Samy Nathan S/O Mutaya@Muthaiah Mohamed Firdaus Bin Sahnawi Eng Wee Heng Suman S/O Subramaniam Ismail Bin Taib Muhd Affendy Hidayat Bin Ahmad Pader Goh Chun Kiat Mohamed Razalli Bin Husin Goh Wee Beng Surendran S/O Sundramurthi Jaya Paragas S/O Adaikalasamy Alan Koh Siang Kee Mohammed Moktar Bin Yusoff Mohammad Azha Bin Abdul Hamid Goh Wei Jian Tan De Hao, Daniel Kiu Mei Fern Aloysius Ong Leong Hui Siow Meng Hai Abdul Wahab Jared Lee Xuncheng Tan Soon Sin Joanne Lee Ai Lan Mahyudin Bin Sanusi Sureshkumar S/O K Rajoo Mohammad Darwis Bin Jamalludin June Ngiam Siow Wei Tan Yew Chuan Lim Beng Huat James Mohamed Faizal Bin Abdul Hamid Chai Chee Uei Mohammad Rashid Bin Mohd Jailani Khairul Danial Bin Aziz Yang Zhizhong Lim Chian Hong Wang Kia Meng Chong Sook Fong Mohammad Rezal Rezza Bin Aziz Koh Xueliang Ling Geok Wah Lim Siew Hoon Helen Hairul Nazrin Bin Jamari Mohd Yusof Bin Alias Kok Han Kwang Mohamed Haniba Bin Abd Kadir Mohammad Omar Bin Sarfudin Tan Lee Meng Mohd Zaid Bin Hasn Kwek Nian Xing Mohamed Mubarak Bin Mohamed Yusof Nur Suhaili Bte Hamid Wong Mui Leng Mu Weiqiang Lee Boon Kiat Lawrence Mohammed Aidil Bin Ali Muhammad Ridwan Bin Hussien Mohamed Adhha Bin Jimari Muhamad Gazali Bin Yazid Lee Hai Chuen Muhamad Asfadly Bin Aspar Toh Wen Xuan Muhammad Aidil Bin Mohamed Sharif Lee Xuan Chang Musafir Lara Bin Selamat Choo Geok Lay Muhammad Azahar Bin Abdul Rahman Lee Yong Se Elgar R Tamilchelvan S/O Ramachandran Muhammad Azri Bin Mohamed Yusof Lim Kai Wei Sim Kim San

INSPIRE 112 SINGAPORE PRISON Service ANNUAL Report 2013 113 POs PROMOTED CIVILIAN SENIOR List of Officers retired (Continued) OFFICERS PROMOTED from 1 Jan 2013 till 31 Dec 2013

Muhammad Kamil Bin Osman Pitchay Joel Ng Teh Yuan Promotion to the rank of Norain’ni Binte Abd Aziz Rank Name Retirement Muhammad Noor Bin Farid Khairil Anuar Bin Jawanun Home Team Specialist 11 Phua Xue Wei date Muhammad Nurfarhan Bin Abdul Ja’affar Lee Teck Long Chaw Jia Hui Poh Xiu Ting CW2 Amnah Binte Aziz 1-Jan-13 Muhammad Rizal Bin Kedua Ismail Manikandan S/O Muthuraja See Li Cheng DSP1 Aa’ishah Binti Shaikh Salman 5-Jan-13 Muhammad Shalih Bin Mahli Mansur Bin Zainal Shazryyana Binte Hazlee Sgt Teraweh Abdul Hamid Bin Ahmad 16-Jan-13 Muhammad Sufian Bin Mohamed Rafik Mohamed Ros Bin Suman Promotion to the rank of Shen Shanshan Christina CW1 Ong Eng Chai 30-Jan-13 Muhammad Syazwan Bin Hussain Mohammad Hashrin Bin Hassim Home Team Specialist 12 Shoba Rajandram Sgt Ismail Bin Esa 9-Feb-13 Muhammad Syukur Bin Zulkepri Mohammad Razi Bin Hussain Arvina D/O Manoo Naraindas Tan Li Hui DSP1 Tan Ah Seh 5-Mar-13 Muhammad Zaini Bin Ghani Mubarak Bin Mohamed Khalid Lim Su Hui, Denise (Lin Shuhui) Tan Tai Hao CW2 Romeinor Bin Sidek 16-Mar-13 Muzakir Bin Mohamad Ariff Muhamed Herman Bin Maarof Sharifah Nur Binte Syed Aidrus Alhadad Tan Yan Ling Michelle CSO Gr 1 Goh Geok Eng 1-Apr-13 Nor Hafizah Binte Jamal Shariff Muhammad Adib Akmal Bin Mohyah Tan Su Qing, Michelle (Chen Suqing) Tan Yi Ling, Jesslyn SSgt Muthukumari d/o N Vellasamy 6-Apr-13 Nor Qaharuddin Iskandar Bin Abdul Latiff Muhammad Adisufri Bin Abdul Rahman Tang Bek Wuay RO2 Tan Sin Boo 11-Apr-13 Norafiza Binte Mohd Rahim Muhammad Ariffin Bin Abdul Majid Toh Chun Boon Benjamin SSgt Abd Rahim Ahmad 12-Apr-13 Nur Effendy Bin Said Muhammad Azri Bin Ahmad Promotion to the rank of Toh Weisheng Mark Sgt Nur Diana Bte Abdullah 14-Apr-13 Nur Fazlina Binte Yusri Muhammad Fadhli Bin Sayuti Management Executive 10 V S Suguna @ Pavitra Balbahadur SSgt Mohd Sidek Bin Osman 19-Apr-13 Nur Muhammad Hafiz Bin Bulat Muhammad Faizal Bin Zainal Tan Ai Ling Yong Kaiqi Nur Razadilah Bte Mohamed Abdul Razib Muhammad Fariz Bin Zakaria Cpl Kader Bacha Bin Abdul Wahab 24-Apr-13 Ravindran S/O Doraisamy Muhammad Firdaus Bin Abdul Wahab SSgt Alwi Bin Dollah 25-Apr-13 Renganathan Gopalakrishnan Muhammad Khairul Azhar Bin Dahlan Promotion to the rank of Promotion to the rank of Sgt Mohamed Barak Bin Hassan Mohd 1-May-13 Ridwan Bin Rajin Muhammad Noh Bin Noordin Management Executive 11 Management Support Officer Gr V Supt 1A Chiam Jia Foong 15-May-13 CW1 Pon Yin Hoong 25-May-13 Shahid Omar Muhammad Safuan Bin Mohammad Ali Ang Seow Ping Chew Jun Hui CSO IV Muthusamy Vasakiiy 8-Jun-13 Shaikh Fahmy Bin Ahmad Fraij Muhammad Yazid Bin Ismail Farul Mohamed Iqbal Yasmine Cheong Fang Min Sgt Abdul Samad Bin Haji Abdul Hamid 11-Jun-13 Sri Idayu Binte Abdul Latip Mushrafiq Bin Mohamad Shah Gan Kian Heng Tony@Narin Gan Yeo Peh Earng SSgt Mahmood Bin Mohd 13-Jun-13 Sri Murni Binte Mohamad Saleh Noor Iman Bin Maideen Lopez Nicole Marina Sgt Sha’adan Bin Saadon 9-Jul-13 Sridanti Bte Surya Noor Iman Bin Mohd Harun Muhammad Nur Firdaus Bin Abdul CW1 Mohamed Haniba B Abd Kadir 10-Jul-13 Suhaime Bin Mohd Noor Noor Muhammad Razis Bin Hassim Nur Faezah Binte Rosman Promotion to the rank of Sgt Shafie Bin Hussin 10-Aug-13 Tan Heng Chye, Marcus Nur Azam Bin Ab Rahman Ravi Natvarlal Patel Management Support Officer Gr VII MSO GRVIA Ng Siew Peng 11-Aug-13 Tan Xiu Lin Nur Iskandar Bin Jamal Rena Lee Hwee Mein Diana Binte Masraji SSgt Sipalah Bin Mustari 22-Sep-13 Tan Yew Khiang Pang Shi Ting Teo Chuan Ann Siti Farhana Binte Rosman Sgt Koh Kim Seng 2-Oct-13 Tang Kai Wen Neil Paramash Naidu S/O R Ramadass Yeo Lou Ling Sharon Teo Keng Hau Qadri Ramadhan Bin Kasmin Sgt Selvaraj s/o Karuppiah 12-Oct-13 Teti Juhara Bte Radin Jujin Ridwan Bin Rahamad Promotion to the rank of CW2 Tan Siew Huat 20-Oct-13 Vincent Yeap Weng Pheng Rohani Bte Adam Promotion to the rank of Technical Support Officer Gr VII ASP1 Ong Cheng Peng 29-Oct-13 Xu Yunrou Syed Jufri Bin Syed Omar Management Executive 12 Chan Wai Sun CW1 Oh Suan Gek Teresa 1-Nov-13 CW1 Hemross s/o Iruthayam 12-Nov-13 Yam Alvin Tan Chin Keong Auyang Seh Yew Harry Mohd Faizal Bin Mohd Rafi Zulfadli Bin Rosli Thuwaibah Binte Abdul Rahman Chan Keng Sun Viga Bin Mansjur Chin Feng Lin Wong Jin Wayne Daryl Chua Zhiren Promotion to the rank of Promotion to the rank Zaccheus Lee Kai Sen De Silva Chelsia Don Tonita Operation Support Officer Gr II of Sergeant Zulkifli Bin Zainolabidin Ho Ying Ying Angeline Minachi Kannusamy Chew Wei Keong, Andy Julian Addison S/O Anthony Samy Dominic Baskaran Kommathe D/O Rajendran Eelam Marran S/O Kandasamy Rajoo Lim Hui Ying Hafidzah Binte Ithnin Neeti Shiva Iyer Ho Wai Long Sebastian Neo Aik Wee Ray Jafar Bin Mohamed Sinwan Ng Shujun Judy Ning Xiufen, Vanessa Noor Farveen Binte Mohamed Ali Firose

INSPIRE 114 SINGAPORE PRISON Service ANNUAL Report 2013 115 DP Award Individual DP Award Team Commendation commendation

CW 1 Ravichandran S/O Marimuthu Starhub’s Project Family ASP 2 Chew Peng Soon DSP 1 Cheong Koon King CW 1 Lim Chee Beng S/Sgt Selva Seelan S/O Ramalinggam Cpl Muhammad Ridzuan Bin Time Campaign ASP 2 Goh Yi Zhang DSP 1 Kalaivanan S/O Visvalingam CW 1 Lim Siew Hoon Helen Kamarudin S/Sgt Suhaime Bin Mohd Noor ASP 2 Neo Ming Feng ASP 2 Harun Bin Sinen DSP 1 Kee Mong Hoe CW 1 Liu Zhiqiang CW 1 Lee Hui Hoon S/Sgt Tan Boon Chuan Colin ASP 1 Lim Zhaolun ASP 2 Lim Chwee Howe Vincent DSP 1 Ng Boon Aun CW 1 Mohamed Azam Bin Missuan S/Sgt Mohamad Bin Mansor S/Sgt Tan Heng Chye, Marcus RO 2 Praveen S/O Raman ASP 2 Lin Shujun DSP 1 Phor Cai Juan Pamela CW 1 Mohamed Israq Bin ASP 2 Steven Lim Chwee Leong Mohamed Salim (Chen Xingcai) Chandrasekaran ASP 2 Ng Wee Teck DSP 1 Saiful Ali Bin Rizman Ali CW 2 Romeinor Bin Sidek CW 1 Mohamed Ridzwan Bin S/Sgt Tay Boon Hee CW 2 Nur Hannah Wang @ Wang ASP 2 Ngo Kau Wee DSP 1 Shahril Bin Abdul Ghani CW 2 Toh Yeow Kok Yu Han Debbie Mohamed Ali S/Sgt Too Lip Sam ASP 1 Cheng Yeow Tong DSP 1 Soh Hwee Fun Ivy Sgt Marianah Binte Maarip CW 2 Siow Yong Sin CW 1 Mohamed Zuandi Bin S/Sgt Tow Chee Choy ASP 1 Lee Xuan Chang DSP 1 Soon Tat Fam Mohamed Zubir MSO V Hamidah Binte Haji CW 1 Zoey Lee Pooi Fun S/Sgt Wai Fook Choy ASP 1 Lee Xuncheng DSP 1 Teh Hwa Yong Derry CW 1 Murali Dharan S/O N Gopal MX 11 Chua Meng Cheng Matthew S/Sgt Wee Kim Chye ASP 1 Loh Mei Jing ASP 2 Chiang Mui Chin CW 1 Poh Seng Tat MX 11 Tam Yong Wei Alvin S/Sgt Wendy Wong Mun Choo ASP 1 Nadirah Farhana Binte Suhaimi ASP 2 Choh Poh Tee CW 1 Sow Sek Heng MX 11 Wong Li Ling Karen S/Sgt Yap Yan Yong DP Award Individual ASP 1 Tan Chun Wee ASP 2 Koo Qihui Testimonial (Huang Liling Karen) CW 1 Tan Siok Wan Lydia S/Sgt Yeo Bo Li ASP 1 Wong Mei Fen Joyce ASP 2 Kwa Beng Hwee MX 12 Loi Wen Hui Tannie CW 1 Thai Chee Yong Ewen Sgt Ahmad Saifullah Bin Rusli ASP 1 Yeoh Woei Ming ASP 2 Lee Hock Meng Rank Name MX 12 Yang Jianting Sebastian CW 1 Toh Eng Eng Sgt Augustino S/O Chinnapan RO 2 Luo Shuzheng ASP 2 Lim Hong Meng DSP 1 Tan Ah Seh CW 1 Wang Kia Meng Sgt Azmi Bin Sianee RO 2 Praveen S/O Raman ASP 1 Eng Wee Heng DSP 2 Sim Beng Keat Operation Gryphon S/Sgt Ang Teng Kee Sgt Georag S/O Chinnakannu Chandrasekaran ASP 1 Kwek Nian Xing DSP 1 Giam Heng Leong Robin SAC Gr 9 Lee Kwai Sem S/Sgt Cham Thau Suan Ian Sgt James S/O Sivagnanam S/Sgt Chen Lifen Joann ASP 1 Lee Boon Kiat Lawrence ASP 1 Kwek Nian Xing AC Gr 9 Chiew Hock Meng S/Sgt Cheng Xinyi Sgt Mark Sandra HTS 11 Kwek Boon Siang ASP 1 Lee Xuncheng ASP 1 Lee Yong Se Elgar SUPT 1(A) Chia Jin Ming Benjamin S/Sgt Cher Yong Heng Sgt Mohamed Anas Bin Hassan MX 10 Abdul Wahab Bin Hussein RO 2 Chan Hui Chuen Ruth ASP 1 Leow Khee Siong Alan S/Sgt Chia Yew Teck SUPT 1(A) See Hoe Kiat Abdullah Sgt Mohamed Firdhaus Bin SCW 1 Ng Choon Boon Gabriel ASP 1 Tan Chun Wee S/Sgt Eswaran S/O P Muthusamy Jamaludin SUPT 1(A) Tan Bin Kiat MX 11 Tan Lo Lee CW 1 Chang Cher Wei ASP 1 Wong Mei Fen Joyce S/Sgt Goh Ai Hoon Sgt Nora’aini Binte Razak SUPT 1 Lee Chee Kwong MX 12 Cheong Ling Xin CW 1 Lam Wing Woh SUPT 1 Tan Yew Teck RO 2 Lim Chee Keat S/Sgt Goh Keng Kiong Sgt Olaganathan CW 2 Muhammad Irsham Bin Samat ASP 2 Chew Peng Soon Operation Angry Bird RO 2 Mustarsyidah Binte Abdul Karim S/Sgt Herrizuan Bin Jamain Sgt Terence Singh S/O J Devinder RO 2 Tan Yew Chuan Singh CW 2 Rajendra Kumar S/O Ramasamy ASP 2 Goh Yi Zhang SAC Gr 8 Chin Kim Tham Desmond S/Sgt Irwan Kurniawan Bin Rahmat RO 2 Teng Song Guan Sgt Yen Chia Hsien S/Sgt Anas Idham Bin Abdul Rahim ASP 2 Lin Shujun SAC Gr 9 Koh Tong Hai S/Sgt Kang Hoon Hwa SCW 1 Chan Weng Kay Sgt Cheng Lee Woon Louise S/Sgt Chang Joo Noi DSP 2 Chan Chon Tze SAC Gr 9 Stanley Tang Soong Jing S/Sgt Khairulah Bin Miswan SCW 1 Leow Hai Kwong Sgt Li Jialing S/Sgt Mohd Zaid Bin Hasn DSP 2 Kok Weng Chew AC Gr 9 Chiew Hock Meng S/Sgt Lee Kwang Hui Jeremy SCW 1 R Saga Devan Reddy (Li Guanghui) Sgt Selamat Bin Yunos S/Sgt Nagarajan S/O Rajagopal DSP 2 Lee Kong Wee SUPT 1(A) Lam Mong Teng SCW 1 Zainal Bin Haron S/Sgt Lee Sing Cheong Sgt Shafie Bin Hussin S/Sgt Nurul Hidayah Binte Jumahat DSP 2 Liew Mye Fong Irene SUPT 1(A) Ong Aik San CW 2 Anthony Peter Chia Boon Kong S/Sgt Loo Chee Chuan Sgt Tan Kian Lee S/Sgt Pichappan Balasubramaniam DSP 2 Teo Huey Xiang SUPT 1(A) Rockey Francisco Junior CW 2 Anuar Bin Abdullah (De Rozario) S/Sgt Lu Siu Chi Sgt Yusree Bin Mohd Idahar Sgt Alexander S/O Arokiam DSP 2 Toh Hong Chuan SUPT 1(A) Tan Eng Keong CW 2 Chua Chin Soon S/Sgt Mike Tan Yew Heng Cpl Goh Jun Hong Sgt Goh Lay See DSP 2 Yim Pui Fun SUPT 1(A) Wee Lian-Chyuan Wilfred CW 2 Kok Cheun Sing S/Sgt Mohamad Zairin Bin Mohd Zaini Cpl Muhammad Rafiq Bin Yazid Sgt Yew Eng Hua DSP 1 Kee Mong Hoe SUPT 1 Chan Ching Ching S/Sgt Mohamed Akil Bin Cpl Mohamed Faris Bin Osman MSO V Mohamed Iskandar Bin Abdullah DSP 1 Ng Boon Aun CW 2 Lim Chian Hong SUPT 1 Hanizamal S/O Mahmood Mohamed Noor CW 2 Musafir Lara Bin Selamat Cpl Muhammad Hazali Bin Hamid DSP 1 Ng Tiong Choon SUPT 1 Tan Yew Teck S/Sgt Mohamed Azmie Bin Salleh MX 10 Abdul Wahab Bin Hussein CW 2 Lum Kok Choong CW 2 Rosalie Chai DSP 2 Chen Meng Choo S/Sgt Mohammad Rashid Bin Mohd Abdullah CW 1 Jasni S/O Abdul Rayman CW 2 Sim Kim San DSP 2 Chua Cheng Wah Jailani MX 12 Cheong Ling Xin Cpl Mohamed Faris Bin Osman CW 2 Thean Nyoon Kong DSP 2 Goh Song Huat Edwin S/Sgt Mohd Rozman Bin Masuni MSO IV Chan Yin Ling CW 2 Toh Yeow Kok DSP 2 Koh Kheng Loong Kenneth S/Sgt Mu Weiqiang CW 1 Abdul Rahim Bin Abdul Rahman Exercise Callisto DSP 2 Lim Tee Hock S/Sgt Muhammad Azahar Bin Electronic Medical CW 1 Fardin Bin Samian Abdul Rahman SUPT 1(A) Tan Bin Kiat DSP 2 Tan Chih Lan Geraldine Record (EMR) DSP 2 Goh Wei Lieang Eugene CW 1 Goh Chun Kiat S/Sgt Nasrulhadi Bin Rahmat DSP 2 Teo Huey Xiang DSP 1 Tan Gek Eng DSP 1 Ng Boon Aun CW 1 Gunaseelan S/O Churian S/Sgt Noor Iskandar Bin Johari DSP 2 Teo Khim Hong Mike ASP 2 Tang Chee Wah CW 1 Ho Siew Thong Manta DSP 1 Tan Gek Eng DSP 2 Yeo Fei Wan Mabel S/Sgt Nur Effendy Bin Said ASP 2 Viknesswari D/O Nadarajan DSP 1 Teh Hwa Yong Derry CW 1 Jasni S/O Abdul Rayman DSP 2 Yim Pui Fun ASP 1 Lee Xuan Chang CW 1 Koh Chai Hock S/Sgt Reminor Bin Salimin ASP 2 Amirudin Bin Omar DSP 1 Chan How Lee CW 1 Koh Pon Young S/Sgt Ronald Avery CW 1 Lee Mei Yin Eileen

INSPIRE 116 SINGAPORE PRISON Service ANNUAL Report 2013 117 DP Award Team commendation (Continued)

Med Svc Teo Seng Minh Colin ASP 1 Eddy Asmara Bin Rahman Information Security Successful Prevention PHU S/Sgt Sree Kanapathy S/O Krishnan Offr Gr 10 ASP 1 Lim Wei Jiat Management System of Attempted Inmate DSP 2 Ronald Pang In Tai S/Sgt Vincent Yeap Weng Pheng MSO Gr I Chua Sock Kiang ASP 1 Lim Zhaolun (ISMS) Certification Suicide at A2 ASP 2 Zainal Bin Asmore Sgt Mohammad Robany MSO Gr III Cheok Ah Hua Veronica Bin Sawal ASP 1 Sabrina Binte Rosman for the Provision of DSP 1 Gerard Edwin Gibson RO 2 (P) Leow Kok Leong MSO Gr III Lam Cheng Leng Sgt Muhammad Fadhli Bin Sayuti ASP 1 Sean Ang Wee Chong Cluster B Data Centre ASP 1 Ong Boon Hwee SCW 1 Abdullah Bin Eskak MSO Gr IV Noryha Bte Ibrahim Sgt Nur Iskandar Bin Jamal ASP 1 Sim Siu Shih Tessa Mae Infrastructure Services RO 1 Koh Shing Hui, Amy SCW 1 Wong Kong Sang Kevin MSO Gr IV Sumita Binte Hisham Sgt Ramlan Bin Kamim ASP 1 Tan Eng Cheay DSP 2 Ang Kien Tiong SCW 1 Sor Tiong Lin CW 1 Adriano Paul Marcelo S/O Sgt Tan Kek Seng RO 2 Ou Kaiming DSP 2 Chin Soon Theen Cpl S Janiki Dhoraikannu Pedro Marcelo Review of Medical Sgt Zakaria Bin Rahim SCW 1 Loh Kong Yew DSP 1 Ng Keng Kun MX 12 Ho Ying Ying Angeline CW 1 Arasu S/O Velmurugan Contract & Transition of Cpl Kamarul Arifin Bin Sulong CW 2 Elammaran S/O Marimuthu SCW 1 Nasir Bin Mohamed Yusoff CW 1 Lim Beng Lee Medical Service Provider Cpl Mohammad Khairul Bin Katmadi CW 2 Nur Hannah Wang @ Wang CW 2 Jacob Raja S/O Rajamani Management of Oven CW 1 Lim Tin Chuan SUPT 1(A) Kevin Hoon Kay Ming Yu Han Debbie Cpl Muhammad Hanieff Bin Juma’at CW 2 Siow Kent Fung Explosion in A3 Bakery S/Sgt Amir Hamzah Bin Abdul Razak DSP 2 Tong Ping Kum CW 1 Chua Chee Horng Cpl Muhammad Hazwan Bin Noordin CW 1 Ho Siew Thong DSP 1 Osman Bin Aspari S/Sgt Gerard Martin S/O Lourdes DSP 1 Tan Gek Eng CW 1 Kang Hock Seng Nathan Cpl Shameer Ahmad Bin Mohamed RO 2 Chan Zhiwei ASP 2 Lim Tse Nan CW 1 Ponnarasi D/O Gopal S/Sgt Jambaukeswara Suresh Yusope Chandra Prison Case Management CW 2 Manogararajan S/O Sarma Cpl Sulaiman Bin Sahmabi ASP 2 Tang Chee Wah Nadarajan S/Sgt Chang Peck Keang System (PCMS) S/Sgt Mohamad Haled Bin Harip ASP 2 Viknesswari D/O Nadarajan S/Sgt Khairul Anwar Bin Kamaruddin S/Sgt Muhammad Farhan Bin Murat DSP 1 Haryana Bte Mohammed S/Sgt Muhamad Gazali Bin Yazid Providing Intelligence to ASP 1 Lee Xuan Chang S/Sgt Syed Mohamed Bin Syed DSP 1 Yuen Mann Shy Diana S/Sgt Muhamad Nor Hasmi Bin Abu Med Svc Teo Seng Minh Colin S/Sgt Nur Fazillah Binte Mohd Kamil Ismail Alhinduan CNB for Crack-down of ASP 2 Kwa Hock Beng Bakar Offr Gr 10 S/Sgt Rahmat Nizam Bin Samat Sgt Saharudeen Bin Sawad Trafficking Activities S/Sgt Mustafa Kamal Bin Fasalul MSO Gr I Chua Sock Kiang Sgt Lee Fangwei Jonathan CW 1 Lee Li-Tsung ASP 2 Tseng Chay Heng Cpl Sathyaseelan A/L Chelliah Rahman MSO Gr III Cheok Ah Hua Veronica HTS 10 Melvinder Singh S/Sgt Mohammad Zailan Bin Ismail CW 2 Tan Yu Hong Adrian S/Sgt Shahiran Bin Abdul Rahman MSO Gr III Lam Cheng Leng MX 10 Troy Jack Thevathasan MX 11 He Shuhui Cheryl CW 1 Mohammad Faizan Bin Kairoman Mosquito Free S/Sgt Tam Kok Hin MSO Gr IV Noryha Bte Ibrahim MX 10 Wong Hui Hannah MX 12 Sivanesan Sylvia Environment in Cluster A S/Sgt Tok Ban Hui MSO Gr IV Sumita Binte Hisham MX 11 Farul Mohamed Iqbal MX 12 Tan Yi Ling, Jesslyn ASP 2 Lim Kim Hin Michael Sgt Kelana Bin Ali Timely Intervention MX 11 Haslindah Binte Shonib CW 2 Lew Chee Weng to Inmate’s Violent Review of SPS Vision Sgt Mohammad Shahrizal Bin Enhanced Supervision MX 11 He Shuhui Cheryl CW 1 Adriano Paul Marcelo S/O Jumat Act Towards the SUPT 1(A) Chia Jin Ming Benjamin for LT Offenders MX 11 Soh Tee Peng William Pedro Marcelo Sgt Arivananthan S/O Retnam Superintendent SUPT 1(A) Chow Chee Kin SUPT 1(A) Lam Mong Teng MX 11 Tan Mei Li Bridget CW 1 Gobbenath s/o Govindasamy Sgt Chin Keng Chwee SCW 1 Sor Tiong Lin SUPT 1(A) Foo Ee Lin SUPT 1(A) Tan Yeow Chong Simon MX 11 Tan Pei Sze Gracie CW 1 Hoo Sooi Fook Sgt Mohamad Nor Rohdiansteien CW 2 Mohamad Ismail Bin Abdul Moien SUPT 1 Hoo Poh San Kelvin MX 11 Teo Chuan Ann SUPT 1 Tan Chun-Yuan Avryl CW 1 Lutfi Bin Mohamed Ali Bin Abdul Manan S/Sgt Muhammad Sufian Bin Mohamed Rafik SUPT 1 Karen Lee Tze Sein MX 11 Wong Meng Kok Jason SUPT 1 Tung Kai Lee Patricia CW 1 Nur Suhaili Bte Hamid Sgt Muhamad Fazli Bin Razali Sgt Lin Minghong SUPT 1 Lee Chee Kwong MX 12 Loh Pui Fong DSP 1 Chew Shi Jie Martin S/Sgt Anuar Bin Ali Sgt Wong Jin Wayne Daryl SUPT 1 Lim Siew Lin Doris MX 12 Muzafar Muneer Bin Mustafa DSP 1 Mohamed Nizaar Bin Md S/Sgt Lee Teck Leng Ibrahim SUPT 1 Ng Bee Goh Doris MX 12 Ng Shujun Judy S/Sgt Lui Chia Chun Review of SCORE Laundry Management of Water ASP 2 Han Fu Yuan SUPT 1 Teh Phuay Hian Cammy MX 12 Noor Farveen Binte Mohamed S/Sgt Mohamed Rizal Bin Jaffar Operation Hours Pipe Burst ASP 2 Lin Junhui Clifford DSP 2 Loganathan S/O Vadiveloo Ali Firose S/Sgt Muhammad Rizal Bin Kedua ASP 2 Hing Chiow Hock Vincent DSP 1 Low Sok Funn June ASP 1 Lee Xuan Chang Ismail DSP 2 Ng Tanny MX 12 Nur Asyikin Binte Hamzah CW 1 Awtar Singh Brar S/O Amrik ASP 2 Lim Wei Kiat MX 12 Sivanesan Sylvia ASP 1 Mohamed Fahmy Bin S/Sgt Tan Siew Chin Singh RO 1 Chu Ser How DSP 2 Shepherdson Olivia Mohamed Hanifah Genevieve MX 12 Tan Yi Ling, Jesslyn S/Sgt Yeo Teck Chye CW 1 Chan Yock Wah CW 1 Lee Yuen Nam MX 10 Wong Hui Hannah DSP 2 Sho Fee Leng MX 12 Wong May Ying Sgt Lin Minghong CW 1 Khairul Bin Sanif CW 1 Mohd Sam Bin Abdullah SCW 1 Wong Tian Lee DSP2 Lim Bee Peng MSO VI Muhammad Firdaus Bin Sgt Muhammad Khaifiroz Bin CW 1 Kuah Hung Huat CW 1 Tan Choon Cheng Rozlan DSP 1 Chew Shi Jie Martin Daluwa CW 1 Ravichandran S/O Marimuthu CW 2 Abdul Rashid Bin Abu Bakar Mental Resilience Unit Sgt Sundraganesh S/O Sitharam DSP 1 Haryana Bte Mohammed Mgmt Ker Yin Horng S/Sgt Chua Jun Hui Richard S/Sgt Lim Ban Wah Gr 4 HTS 11 Kwek Boon Siang Cpl Ismail Bin Ab Samad ASP 2 Khoo Chok Ming Jeremy S/Sgt Isninshah Bin Mohamed Ismail S/Sgt Loqman Hakeem Bin Mohamad Inmate Self-learning & HTS 12 Lin Liangyu Cpl Shameer Ahmad Bin Padik ASP 2 Kwa Hock Beng S/Sgt Juizhar Bin Mohamed Aziz Evaluation System HTS 12 Rashida Binte Mohamed Zain Mohamed Yusope ASP 2 Lin Ren’en Jonathan S/Sgt Mohamad Nur Adzhar Bin S/Sgt P Ramesh Menon ASP2 Ng Aik Boon Jeremy Cpl Viga Bin Mansjur Mohamad Sani ASP 2 Muhammad Faizal Zakariah Sgt Abdul Hallim Bin Adam ASP1 Koh Xueliang S/Sgt Mohammad Rezal Rezza Sgt Ganesan S/O Bala Subramaniam ASP 2 Siah Kheng Guan Bin Aziz S/Sgt Eo Hwee Mui Sgt Jamil Bin Abdullah ASP 2 Sim Jing Xin Cem S/Sgt Ong Cheow Choy S/Sgt Sipalah Bin Mustari

INSPIRE 118 SINGAPORE PRISON Service ANNUAL Report 2013 119 DP Award Team DP Award Team commendation (Continued) Testimonial

Sgt Mohd Reezal Bin Bidin Digitial Story Telling (DST) Sgt Mohamad Salimi Bin Jamaluddin Implementation of Major ASP 1 Lee Xuan Chang Statistic On LT Regime Sgt Ridwan Bin Rahamad Project Sgt Pang Shi Ting Investigation Team ASP 1 Yeoh Woei Ming and its Impact Sgt Santosh Prakash Singh ASP 2 Darryl Ong Wei’en SUPT 1 Abdul Halim Bin Zainol RO 2 Chan Hui Chuen Ruth MX 11 Liaw Sze Wai Cpl Ayshwini D/O Jareen Anbu ASP 1 Lee Boon Kiat PLCC Collaboration ASP 2 Raemi Bin Arifin RO 2 Mustarsyidah Abdul Karim MX 12 Pang Hong Xiang Cpl Eddie Zulkarnain Remie Iskander ASP 1 Muhammad Hafidz Bin Johari with LTA ASP 1 Sun Kok Chin Aaron RO 2 Praveen S/O Raman Bin Mohd Sahari Chandrasekan SCW 2 Loh Kee Wei SUPT 1 Zai Siew Leong Thomas ASP 1 Theepan Prakash S/O Intervention on Cpl Khairul Iskandar Bin Samat Ravintheran SCW 1 Nasir Bin Mohamed Yusoff SCW 1 Charlvi Tan Hoon Hui ASP 2 Tham Ai Jie High Risk LT inmates Cpl Muhammad Ridhwan Bin Akhir SCW 1 Sushminder Singh S/O Endar CW 1 Rozairudin Bin Zaini SCW 1 Nasir Bin Mohamed Yusoff ASP 1 Chew Siew San ASP 2 Kwa Hock Beng Jaafar Singh CW 1 Andy Tan Soon Peng CW 1 Shahril Bin Mahnoh CW 2 Tan Ting Kang S/Sgt Tier Gee Bing Cpl Yurenoe Bin Jalil CW 2 Azni Bin Abbas S/Sgt Chee Wang Yong Winston S/Sgt Tan Kim Tjin CW 1 Phung Yin Lei MX 11 Ong Chee Khoon CW 1 Affandi Bin Sumry S/Sgt Mohamed Faizal Bin Abdul Hathi ASP 2 Darryl Ong Wei’en MX 11 Soh Tee Peng William Identification of CW 1 Chong Kok Chee Sgt Joel Ng Teh Yuan ASP 1 Chong Kwan Thye Home Team Festival 2013 MX 12 Leem Seng Wee Police Suspect CW 1 Johari Bin Selamat Sgt Rajandran S/O Asokkumaran CW 2 Giam Mee Mee (Exhibition Sub-Committee) MX 12 Muzafar Muneer Bin Mustafa CW 2 Abdul Rashid Bin Abu Bakar S/Sgt Palani S/O Amudalingam MX 12 Loi Wen Hui Tannie SUPT 1(A) Loh Teck En MX 12 Rafiza Binte Naser CW 1 Kuah Hung Huat S/Sgt Shaik Hafeez Bin Shaik SUPT 1(A) Soh Beng Koon MX 12 Yang Jianting Sebastian CW 1 Lim Boon Hwee Outstanding Work by Intel Abdul Rahman MX 12 Sedrlyn Yap DSP2 Kok Weng Chew MSO GR I Chua Sock Kiang S/Sgt Muhammad Syukur Bin Zulkepri Officers in the Community MX 12 Tan Yi Ling, Jesslyn DSP2 Mak Mun Fai Elmer Thomas CSO Gr I Goh Geok Eng DSP 1 Shahril Bin Abdul Ghani Formulation of Specific DSP1 Yeo Sung Kai Stanley ASP 1 Muhammad Alphian Bin Hashim Guidelines for Offences Best IIT 2012 – Enhancement of ASP 2 Chan Wei Li Debra Anne Implementation of CW 2 Chua Chiew Lian Stipulated in Prisons Act B4 Intelligence Team Cluster B SCO ASP 2 Chew Peng Soon Structured Decision CW 1 Lim Boon Hwee SUPT 1 Lim Lam Seng DSP 1 Ayub Bin Mohamed DSP 2 Ang Kien Tiong ASP 2 Kannaki Srinivasagan Making Tool S/Sgt Mohamed Ashar Bin Mydin ASP 2 Kerk Kim Syn CW 2 Andi Iswandi Bin Johari DSP 2 Cheam Tiong Pheng ASP 2 Neo Ming Feng SUPT 1(A) Foo Ee Lin ASP 1 Mohamed Fahmy CW 1 Lee Choon Hong DSP 2 Goh Wei Lieang Eugene ASP 1 Chew Siew San SUPT 1(A) Ng Chun Chow Patrick Management of Bin Mohamed Hanifah DSP 1 Guoh Tjin Soon ASP 1 Chng Kuok Leong SUPT 1(A) Ong Pee Eng Situation Due to SCW 1 Ng Choon Boon Gabriel Discovery of Critical DSP 1 Ng Keng Kun ASP 1 Chong Li Ling SUPT 1(A) Tan Yeow Chong Simon Electrical Short Circuit CW 2 Chan Qiwen Contraband in A5 ASP 2 Tang Chee Wah ASP 1 Eng Wee Heng SUPT 1 Justin Paul Vikneswaran CW 2 Herjinder Kaur D/O Kaka Singh CW 2 Ismail Bin Taib ASP 2 Abdul Halim Bin Abdul Mu`min SCW 1 Nasir Bin Mohamed Yusoff ASP 1 Lee Xuan Chang SUPT 1 Karen Lee Tze Sein CW 1 Koh Lee Fang CW 1 Kannan s/o Kunasaykaran ASP 2 Hing Chiow Hock Vincent SCW 1 Ng Poh Heng ASP 1 Ong Boon Hwee SUPT 1 Ricky Eu Kok Keong S/Sgt Mohamed Reza Bin Mohamed CW 1 Muhammad Ridwan Bin Hussien CW 2 Noor Azlan Bin Ja’afar S/Sgt Low Chee Siong ASP 1 Tan Xing Wei Leon SUPT 1 Soh Ming Koon S/Sgt Monaliza Binte Mohamad CW 1 Tan Meng Kiat Kevin CW 2 Rafiee Bin Sairi Sgt Salehudin Bin Abu RO 1 Lai Liling, Cheryl SUPT 1 Sze Chuck Huang S/Sgt Firdaus Bin Sumarti S/Sgt Nur Diana Binte Kasmani RO 1 Rajashekar Karnagaran CW 1 Awtar Singh Brar S/O Amrik Singh DSP 2 Toh Hong Chuan S/Sgt Mohammad Iskandar Bin Sahat S/Sgt Roslina Binte Abdul Rahim RO 1 Tan Yu Fang Sherry CW 1 Chan Yock Wah Exercise Callisto DSP 1 Phor Cai Juan Pamela (Cluster B) Sgt Shabana Begum Binte RO 1 You Chenguang CW 1 Kuah Hung Huat Mohammad Hanif ASP 2 Chong Chun Yong CW 1 Aw Yong Kim Operation Haze CW 1 Lim Siew Hoon Helen SUPT 1(A) Chia Jin Ming Benjamin ASP 2 Sim Jing Xin Cem Sgt Yeo Kok Beng CW 1 Liu Zhiqiang Supt 1(A) Tan Bin Kiat CW 1 Ravichandran S/O Marimuthu SUPT 1(A) Kan Hsueh Yee Carolyn ASP 1 Sean Ang Wee Chong CW 1 Siti Hawa Binte Ahmad Salleh Supt 1(A) Tan Eng Keong CW 1 Tan Lee Meng SUPT 1(A) Loh Teck En RO 2 Ong Soo Wee Management of Traffic CW 1 Wong Mui Leng DSP 2 Ang Kien Tiong CW 1 Wong Tam Moy SUPT 1 Chan Ching Ching RO 2 Seri Zawani Binte Mohamed outside SPCSC CW 2 Goh Wei Xiang DSP 2 Cheong Wee Ling SUPT 1 Lim Lam Seng Zakariah S/Sgt Mohamad Nur Adzhar Bin SCW 2 Azman Bin Tahar S/Sgt Jojoe Lee Lea San DSP 2 Kalaivanan S/O Visvalingam Mohamad Sani SUPT 1 Lim Siew Lin Doris CW 1 Kong Mei Chee CW 1 Lim Chee Beng S/Sgt Konzan Bin Rosdi DSP 2 Lee Beng Hwee Irene S/Sgt Chua Jun Hui Richard SUPT 1 Soh Yen Li CW 1 Siti Khadijah Binte Rowtin CW 1 Safari Bin Buang S/Sgt Lim Ban Wah DSP 2 Tan Ching Mei Lena S/Sgt Isninshah Bin Mohamed Ismail DSP 2 Ang Kien Tiong CW 1 Tan Siok Wan Lydia Sgt Zafi Alihussen Dohadwala S/Sgt Ng Riying DSP 2 Teo Huey Xiang S/Sgt Mohammed Noh Bin Omar DSP 2 Cheam Tiong Pheng HTS 12 Lin Xiangbin S/Sgt Syahina Bte Habib Elahi DSP 2 Teo Khim Hong Mike S/Sgt Tay Boon Hee DSP 2 Mohamed Rusdi Bin Mohamed Esa MX 12 Chen Huiwen, Adeline Timely Intervention of S/Sgt Varadarajan S/O Annamalai DSP 2 Yee Kin Hoong Kenny S/Sgt Yeo Teck Chye DSP 1 Christina Tay Bee Lan MX 12 Ng Shujun Judy Inmate Who Attempted Sgt Lee Fangwei Jonathan DSP 1 Tan Gek Eng Sgt Mohammad Hashrin Bin Hassim DSP 1 Guoh Tjin Soon MX 12 Tan Su Qing, Michelle Suicide Sgt Mohamed Khairi Bin Zainal DSP 1 Ten Eng Meng Sgt Mohammad Robany Bin Sawal DSP 1 Mohammad Fadly Bin Safie S/Sgt Fauziah Binte Ismail ASP 2 Lim Cher Hiang Sgt Ramesh S/O Palaniandy ASP 2 Goh Yi Zhang Sgt Nur Iskandar Bin Jamal DSP 1 Ng Keng Kun CW 1 Kirpal Singh Cpl Azman Bin Ahmad ASP 2 Tang Chee Wah Sgt Pathmanathan s/o G DSP 1 Tong Teck Hong Kualasagram S/Sgt Abdul Wahid Bin Omar MX 11 Lee Choon Kiat ASP2 Chew Peng Soon John S/Sgt Imran Bin Mohd Arsek MX 12 Chen Huiwen Adeline S/Sgt Mohamed Abdullah MX 12 Mathan S/O Gunasekaran S/Sgt Muhammad Imran Bin Kasmani

INSPIRE 120 SINGAPORE PRISON Service ANNUAL Report 2013 121 DP Award Team Testimonial (Continued)

Cpl Azhar Bin Jabbar CW 1 Wong Tam Moy S/Sgt Palani s/o Amudalingam Zero-Tolerance-Project Cluster B Registry Transfer of Short Cpl Ismail Bin Ab Samad S/Sgt Isninshah Bin Mohamed Ismail S/Sgt Parameswaran S/O Veeriah (ZTP) Upstream Project (Reception Team) Sentenced Inmates to AWP Cpl Muhammad Hanieff Bin Juma’at S/Sgt Lee Teck Leng S/Sgt Saharudin Bin Abu CW 1 Sow Sek Heng DSP 1 Koo Boon Wah (Cluster C Team) Cpl Muhammad Hilmi Bin Mohd Yazid S/Sgt Ng Cheng Koon Darren S/Sgt Shahrul Bin Abdul Razak CW 1 Tan Aik Tong ASP 2 Ang Keng Eng DSP 2 Lim Tee Hock Cpl Muhammad Shaheed Bin Zulkifli S/Sgt Yugeshwran s/o Maniam S/Sgt Shaik Hafeez Bin Shaik Abdul ASP 2 Mohammed Taufik Bin Munawar DSP 1 Kalaivanan S/O Visvalingam Rahman Cpl Zainul Arrifin Bin Nordin Sgt Masturah Binte Masmin B2 Medical Ward ASP 1 Ng Kian Chye ASP 2 Chiang Mui Chin S/Sgt Toh Ching Raing Sgt Mohammad Hashrin Bin Hassim CW 2 Mohamad Isa Bin Ithnin ASP 1 Tan Kah Chyoon ASP 2 Lee Hock Meng S/Sgt Yugeshwran S/O Maniam Implementation of Cross Sgt Muhammad Fadhli Bin Sayuti CW 1 Koh Choon San RO 2 Hetty Muliaty Binte Essni ASP 1 Kwek Nian Xing Sgt Helmi Bin Othman Checking System for Sgt Muhammad Syarifuddin Bin CW 1 Syed Malakus Salleh Bin Syed Hussin RO 2 Ngo Chi Leong ASP 1 Leow Khee Siong Alan Mohamed Sgt Muhamad Fazli Bin Razali Corrective Trainees and S/Sgt Lai Fook Loy CW 2 Lim Choon Leong CW 2 Lum Kok Choong Cpl Ho Shi Fui Sgt Nidzamuddin Bin Noh Preventive Detainees (CTPDs) Sgt Ravechandran S/O Suppiah CW 2 Muhamad Asfadly Bin Aspar CW 2 Musafir Lara Bin Selamat Cpl Ismail Bin Ab Samad Sgt Sundraganesh S/O Sitharam ASP 1 Lim Kai Wei Seenevasan CW 1 Lim Bee Hong CW 2 Sim Kim San Cpl Ivan Rahadi Bin Nasrul S/Sgt Suhaila Binte Mohamed Andy Sgt Supiahat Bin Salam CW 1 Ng Liqing CW 2 Thean Nyoon Kong Cpl Jamaludin Bin Ahmad Review of Cluster A Cpl Samsudin Bin Zainal CW 1 Siti Masitah Binte Abdullah CW 1 Abdul Rahim Bin Abdul Rahman Cpl Muhammad Hafez Bin Abdul Latip Scenario Based Training Management of CW 1 Yak En Siong CW 1 Jasni s/o Abdul Rayman Cpl Muhammad Sallehin Bin Abdul and Crisis Support Training Gang Fight at A2 Transfer of Short CW 1 Zulkarnaen Bin Abdullah CW 1 Ng Bee Peng Rakim ASP 1 Goh Wei Jian ASP 2 Phua Swee Huat Sentenced Inmates to AWP S/Sgt Lim Boon Kean S/Sgt Koh Hui Ting Cpl Vijay s/o Jayaram SCW 2 Abu Bakar Bin Mohamad Noor ASP 2 Tseng Chay Heng (Cluster B Team) S/Sgt Ling Hwee Ping S/Sgt Mohammad Rashid Bin Mohd SCW 1 Ng Mong Huat Michael DSP 1 Tong Teck Hong Jailani ASP 1 Ee Sin Khe Enhanced Centralised S/Sgt Mohamad Sahar Bin Omar CW 2 Mahenthran S/O Rajanthiram ASP 2 Ang Keng Eng S/Sgt Mohd Rozman Bin Masuni ASP 1 Theepan Prakash S/O Ravintheran Tactical Training S/Sgt Mohamed Abdullah ASP 1 Zamani Bin Abd Rahman CW 2 Mohamad Ismail Bin Abdul Moien ASP 2 Chong Chun Yong S/Sgt Wendy Wong Mun Choo ASP 1 Goh Wei Jian S/Sgt Mohd Aidil Fadhly Bin Abdul Ghani SCW 1 Sor Tiong Lin CW 2 Mohamed Ifanos Daulai Bin Arsat ASP 2 Mak Wai Keong S/Sgt Zulfadli Bin Rosli SCW 2 Abu Bakar Bin Mohamad Noor S/Sgt Muhammad Imran Bin Kasmani CW 2 Azni Bin Abbas CW 2 Yeo Chin Boon ASP 2 Mohammed Taufik Bin Munawar Sgt Nora’aini Binte Razak SCW 1 Ng Mong Huat Michael S/Sgt Muhammad Nazmi Bin Aziz CW 2 Dahlan Bin Zainel CW 2 Zainudin Bin Ismail ASP 2 Sim Jing Xin Cem Sgt Olaganathan CW 2 Mahenthran S/O Rajanthiram S/Sgt Noordimas Bin Yunos CW 1 Gobbenath s/o Govindasamy CW 1 Asri Bin Noordin ASP 1 Lim Zhaolun Sgt Sakina Bte Monawar Hussin CW 2 Mohamad Ismail Bin Abdul Moien S/Sgt Roslayli Bte Embi CW 1 Johari Bin Selamat CW 1 Lim Tin Chuan ASP 1 Tan Kah Chyoon Sgt Selamat Bin Yunos CW 2 Mohamed Ifanos Daulai Bin Arsat S/Sgt Sri Idayu Binte Abdul Latip CW 1 Noor A’shikin Binte Taib CW 1 Mahyudin Bin Sanusi RO 2 Hetty Muliaty Binte Essni Sgt Yen Chia Hsien CW 2 Yeo Chin Boon S/Sgt Suresh S/O Narayanasamy DSP 2 Gerard Edwin Gibson CW 1 Sharin Bin Abdul Rahman RO 2 Ong Soo Wee Cpl Devanandam S/O Doraisamy CW 2 Zainudin Bin Ismail S/Sgt Teo Keng Hau DSP 2 Zainal Abidin Bin Riduwan S/Sgt Mohamed Razalli Bin Husin CW 2 Siow Yong Sin CW 1 Adriano Paul Marcelo S/O Pedro S/Sgt Teo Mei Chin S/Sgt Muhamad Gazali Bin Yazid DSP 1 Chew Kia Liang Adam Marcelo CW 2 Tay Liong Heng S/Sgt Tiang Boon Heng Daniel Contraband Found by RRO S/Sgt Ravinran S/O Vasu S/Sgt Mohamad Nazib Bin Suki CW 1 Asri Bin Noordin CW 1 Chai Kuo Fatt Sgt Go Chee Wee CW 2 Musafir Lara Bin Selamat S/Sgt Yugeshwran S/O Maniam S/Sgt Palani S/O Amudalingam CW 1 Johari Bin Selamat CW 1 Choo Geok Lay Sgt Manikandan S/O Muthuraja CW 1 Abdul Rahim Bin Abdul Rahman Sgt Helmi Bin Othman S/Sgt Shaik Hafeez Bin Shaik Abdul CW 1 Khairul Bin Sanif CW 1 Mohamed Ridzuan Bin Sgt Palani S/O Thangaveloo Sgt Yen Chia Hsien Rahman Mohamed Sani CW 1 Lim Tin Chuan Sgt Ramesh S/O Palaniandy Sgt Muhammad Gaddafi Bin Implementation of CW 1 Tan Siok Wan Lydia CW 1 Mahyudin Bin Sanusi Implemention of STARR Badaruddin Workshop Management CW 1 Vijaya D/O R P Kalimuthu CW 1 Noor A’shikin Binte Taib MAS Cabin SUPT 1(A) Tan Eng Keong Cpl Muhammad Ridzuan Bin Training Programme CW 1 Yak En Siong Kamarudin CW 1 Ravichandran S/O Marimuthu DSP 1 Abdul Manan bin Hassan SUPT 1 Tung Kai Lee Patricia DSP 1 Lim Hung Khian Nelson S/Sgt Fauziah Binte Ismail CW 1 Sharin Bin Abdul Rahman DSP 1 Yuen Mann Shy Diana DSP 2 Sho Fee Leng DSP 1 Ranjit Singh S/O Surat Singh S/Sgt Kwok Khee Seng Relocation of CW 1 Wira Bin Said ASP 2 Vinod Jenardhanan DSP 2 Vimala D/O Maruthaiya SCW 1 Ng Mong Huat Michael S/Sgt Mohamad Sahar Bin Omar Selected RT to A5 S/Sgt Ravinran S/O Vasu SCW 1 Loh Kong Yew ASP 2 Loon Peng Seng CW1 De Souza Ryan Blake S/Sgt Teo Keng Hau DSP 1 Neo Aik Wee S/Sgt Irwan Bin Kamarudin SCW 1 Tan Cheng Siang ASP 1 Ang Wai How Jim S/Sgt Tan Norman S/Sgt Xu Yunrou ASP 1 Vijay Kumar S/O Chint Ram S/Sgt Krishna Morthi s/o Muthusamy CW 1 Koh Chai Hock ASP 1 Moganapriya D/O Sandiramogan Sharma Sgt Ramesh S/O Palaniandy S/Sgt Mohamed Raffi Bin Ariffin CW 1 Lim Hwee Tien RO 2 Keonz Quek Yong Qiang ASP 1 Satinah Binti Hamid Prevention of Fight in A4 S/Sgt Mohamed Razalli Bin Husin MX 11 Ong Chee Khoon S/Sgt Al-Hannan B Mohamad RO 1 Lee Jun Cheng, Melvin DSP 2 Lim Beng Beng S/Sgt Mohd Othman Bin Aman MX 12 Chan Keng Sun S/Sgt Nur Sulaiman Bin Adnan ASP 2 Tseng Chay Heng CW 2 Mohamad Ismail Bin Abdul Moien S/Sgt Mohd Zaid Bin Hasn HTS 12 Khairiyah Bte Kassim CW 2 Tan Yu Hong Adrian CW 2 Mohammed Aidil Bin Ali S/Sgt Muhamad Gazali Bin Yazid MX 11 Soon Yuet Chuen Elaine CW 1 Mohammad Faizan Bin Kairoman CW 1 Awtar Singh Brar S/O Amrik Singh S/Sgt Muhamad Nor Hasmi Bin Abu Bakar CW 1 Mohammad Omar Bin Sarfudin Sgt Viga Bin Mansjur

INSPIRE 122 SINGAPORE PRISON Service ANNUAL Report 2013 123 DP Award Team Minister for Home Affairs Award for Operational Excellence Testimonial (Continued)

Review and The Efficiency Medal S/Sgt Kalip Bin Taleb Home Team Joint RO 2 Lee Boon Kiat Lawrence S/Sgt Goh Ai Hoon Implementation of SCW 1 Chan Weng Kay S/Sgt Lee Sing Cheong Operations on SMRT Strike RO 2 Lim Chee Keat S/Sgt Goh Keng Kiong Telephone System S/Sgt Chay Yuen Cheong Raymond S/Sgt Nahur Mydin Bin Mastam SAC Gr 8 Chin Kim Tham Desmond RO 2 Mustarsyidah Binte Abdul Karim S/Sgt Herrizuan bin Jamain SCW 2 Azman Bin Tahar S/Sgt Endon Binte Mohamed Noor S/Sgt Noridah Bte Abu Bakar SAC Gr 9 Koh Tong Hai RO 2 Tan Yew Chuan S/Sgt Irwan Kurniawan Bin Rahmat S/Sgt Norafiza Binte Mohd Rahim S/Sgt Eswaran S/O P Muthusamy S/Sgt P Ramesh Menon SAC Gr 9 Stanley Tang Soong Jing RO 2 Teng Song Guan S/Sgt Kang Hoon Hwa Sgt Mahendra S/O Morghan S/Sgt Kang Hoon Hwa S/Sgt Ravindran S/O Doraisamy AC Gr 9 Chiew Hock Meng SCW 1 Chan Weng Kay Desmond S/Sgt Khairulah Bin Miswan S/Sgt Nagarajan s/o Rajagopal S/Sgt Yusoff Bin Hassan SUPT 1(A) Lam Mong Teng SCW 1 Leow Hai Kwong S/Sgt Lee Kwang Hui Jeremy (Li Guanghui) International Mock S/Sgt Sanmugam S/O Balakrishnan S/Sgt Zainal Bin Yahya SUPT 1(A) Ong Aik San SCW 1 R Saga Devan Reddy S/Sgt Lee Sing Cheong Prison Riot S/Sgt Shanmuganathan S/O SCW 2 Wong Ying Kit SUPT 1(A) Rockey Francisco Junior SCW 1 Zainal Bin Haron Rengasamy S/Sgt Lim Siew Hoon Helen S/Sgt Irwan Kurniawan Bin Rahmat SCW 1 Chan Weng Kay SUPT 1(A) Tan Eng Keong CW 2 Anthony Peter Chia Boon Kong MSO Hamidah Binte Mentol S/Sgt Lin Qiaoli S/Sgt Mu Weiqiang SCW 1 Kwa Sin Wee SUPT 1(A) Wee Lian-Chyuan Wilfred CW 2 Anuar Bin Abdullah (De Rozario) Gr VI A S/Sgt Loo Chee Chuan S/Sgt Muhammad Azahar Bin Abdul SCW 1 Tan Chye Thiam SUPT 1 Hanizamal s/o Mahmood CW 2 Chua Chin Soon MSO Rabiya Binte Mohamed Sharif Rahman Sgt Arivananthan S/O Retnam CW 2 Kok Cheun Sing S/Sgt Lu Siu Chi Gr VI A SUPT 1 Tan Yew Teck S/Sgt Quek Pao Leon S/Sgt Mike Tan Yew Heng Sgt Chang Sian Kwee DSP 2 Chan Ching Ching CW 2 Musafir Lara Bin Selamat S/Sgt Tow Chee Choy S/Sgt Mohamad Zairin Bin Mohd Zaini The Long Service Medal Sgt Latifah Binte Abdul Latip DSP 2 Chen Meng Choo CW 2 Rosalie Chai S/Sgt Wai Fook Choy Sgt Mohammad Zulkiflee Bin Bajuri CW 2 Sim Kim San S/Sgt Mohamed Akil Bin Mohamed Noor SAC Gr 8 Chin Kim Tham Desmond DSP 2 Chua Cheng Wah Sgt Mohd Rafzi Bin Hassan CW 2 Thean Nyoon Kong S/Sgt Mohamed Azmie Bin Salleh SAC Gr 8 Teo Tze Fang DSP 2 Goh Song Huat Edwin Sgt Mohideen Pillai Syed Sulaiman CW 2 Toh Yeow Kok S/Sgt Mohammad Rashid Bin Mohd Outstanding Captains AC Gr 9 Chew Chwee Leong Vincent DSP 2 Koh Kheng Loong Kenneth Jailani Sgt Saerah Bte Ali CW 1 Abdul Rahim Bin Abdul Rahman of Lives Award Supt 1A Abdul Karim S/O Shahul Hameed DSP 2 Lim Tee Hock S/Sgt Mohd Rozman bin Masuni Sgt Sankara Pandian S/O A CW 1 Fardin Bin Samian Supt 1A Lim Beng Wee DSP 2 Teo Huey Xiang ASP 2 Kiu Cher Han Shanmugam S/Sgt Mu Weiqiang CW 1 Goh Chun Kiat Supt 1 Tye Ming Kheong James DSP 2 Teo Khim Hong Mike SCW 2 Mahendran S/O R Marimuthu Sgt Selamat Bin Yunos S/Sgt Muhammad Azahar Bin Abdul CW 1 Gunaseelan s/o Churian ASP 2 Raemi Bin Arifin DSP 2 Yeo Fei Wan Mabel Rahman CW 2 Ng Peng Wai Sgt Surish S/O Kuttan CW 1 Ho Siew Thong ASP 2 Suvendrum Subyeya DSP 2 Yim Pui Fun S/Sgt Nasrulhadi Bin Rahmat CW 1 Junainah Binte Mohamed Cpl Chan S/O Nanju CW 1 Jasni s/o Abdul Rayman ASP 2 Then Poh Meng Dominic DSP 1 Chan How Lee S/Sgt Noor Iskandar Bin Johari Manta CW 1 Ng Phei Ling Cpl Lee Chye Huan CW 1 Koh Chai Hock ASP 1 Abdullah Bin Ahmad DSP 1 Cheong Koon King S/Sgt Nur Effendy Bin Said Cpl Salbiah Bte Yussof CW 1 Koh Pon Young CW 2 Anuar Bin Abdullah (De Rozario) DSP 1 Kalaivanan s/o Visvalingam S/Sgt Reminor Bin Salimin Best Unit Award CW 1 Lee Mei Yin Eileen CW 2 Chua Chiew Lian DSP 1 Kee Mong Hoe S/Sgt Ronald Avery Minister for Home CW 1 Lim Chee Beng CW 2 Han Jit Kwong DSP 1 Ng Boon Aun S/Sgt Selva Seelan s/o Ramalinggam Admiralty West Prison Affairs National Day CW 1 Lim Chian Hong CW 2 Jamaludin Bin Karmani Award DSP 1 Phor Cai Juan Pamela S/Sgt Suhaime Bin Mohd Noor CW 1 Liu Zhiqiang CW 2 Jaya Paragas S/O Adaikalasamy DSP 1 Shahril Bin Abdul Ghani S/Sgt Tan Boon Chuan Colin DSP 2 Yee Kin Hoong Kenny National Day CW 1 Mohamed Azam Bin Missuan CW 2 Lee Chai Soon DSP 1 Soh Hwee Fun Ivy S/Sgt Tan Heng Chye Marcus Awards DSP 2 Yeo Fei Wan Mabel CW 1 Mohamed Israq bin Mohamed CW 2 Lim Moh Leong DSP 1 Soon Tat Fam S/Sgt Tay Boon Hee ASP 2 Shahlan Bin Rashid Salim CW 1 Koh Chai Hock DSP 1 Tan Chih Lan Geraldine S/Sgt Tow Chee Choy The Public Administration ASP 2 Sim Jing Xin Cem CW 1 Mohamed Ridzwan Bin CW 1 Mohamed Taufid Bin Abdul Moien DSP 1 Teh Hwa Yong Derry S/Sgt Wai Fook Choy Medal (Silver) CW 1 Siti Khadijah Binte Rowtin Mohamed Ali SAC Gr 9 Stanley Tang Soong Jing CW 1 Mohammed Moktar Bin Yusoff ASP 2 Chiang Mui Chin S/Sgt Wang Kia Meng S/Sgt Jambaukeswara Suresh Sarma CW 1 Mohamed Zuandi Bin Mohamed CW 1 Safari Bin Buang ASP 2 Choh Poh Tee Zubir S/Sgt Wee Kim Chye S/Sgt Sukhvinder Singh S/O Sarban Singh CW 1 Sim Choon Kwang ASP 2 Koo Qihui CW 1 Murali Dharan s/o N Gopal S/Sgt Wendy Wong Mun Choo The Public Administration HTS 12 Lin Xiangbin CW 1 Sim Kim San ASP 2 Kwa Beng Hwee CW 1 Poh Seng Tat S/Sgt Yap Yan Yong Medal (Bronze) MX 11 Mohamed Fazly Bin Mohamed Supt 1A Loh Teck En DSP 2 Kuldip Singh S/O Nazar Singh Jamaludin ASP 2 Lee Hock Meng CW 1 Sow Sek Heng S/Sgt Yeo Bo Li Supt 1A Matthew Wee Yik Keong DSP 2 Yim Pui Fun ASP 2 Lim Hong Meng CW 1 Tan Siok Wan Lydia S/Sgt Chia Yew Teck Supt 1A Tan Eng Keong DSP 1 Gregory Savier ASP 2 Saiful Ali Bin Rizman Ali CW 1 Thai Chee Yong Ewen S/Sgt Too Lip Sam DSP 1 Khairuddin Bin Alias ASP 1 Eng Wee Heng CW 1 Toh Eng Eng Sgt Ahmad Saifullah Bin Rusli The Commendation Medal DSP 1 Norman Bin Mohd Zain ASP 1 Kwek Nian Xing S/Sgt Ang Teng Kee Sgt Augustino s/o Chinnapan DSP 2 Chen Meng Choo DSP 1 Osman Bin Aspari ASP 1 Lee Xuncheng S/Sgt Cham Thau Suan Ian Sgt Azmi Bin Sianee DSP 2 Lim Boon Inn S/Sgt Endon Binte Mohamed Noor ASP 1 Leow Khee Siong Alan S/Sgt Cheng Xinyi Sgt Cheng Lee Woon Louise S/Sgt Gunalan S/O Ramiah ASP 1 Tan Chun Wee S/Sgt Cher Yong Heng Sgt Georag s/o Chinnakannu ASP 1 Wong Mei Fen Joyce S/Sgt Eswaran s/o P Muthusamy Sgt James s/o Sivagnanam

INSPIRE 124 SINGAPORE PRISON Service ANNUAL Report 2013 125 editorial board Minister for Home Affairs Award for Operational Excellence (Continued)

Sgt Li Jialing MX 11 Farul Mohamed Iqbal MX 11 Pathma Jothee Kesava Kumaran Sgt Mark Sandra MX 11 Tan Pei Sze Gracie s/o Govindasamy Sgt Mohamed Anas Hassan MX 11 William Soh MX 11 Soh Tee Peng William Sgt Mohamed Firdhaus bin Jamaludin MX 11 Wong Meng Kok Jason MX 12 Lau Kuan Mei Sgt Nora’aini Binte Razak MX 12 Judy Ng Shujun Sgt Olaganathan MX 12 Loh Pui Fong Yellow Ribbon Community Sgt Selamat Bin Yunos MX 12 Nur Asyikin Bte Hamzah Project Sgt Shafie Bin Hussin MX 12 Sivanesan Sylvia SUPT 1(A) Abdul Karim s/o Shahul Hameed Sgt Tan Kian Lee MSO VI Muhammad Firdaus Bin Daluwa ASP 1 Eddy Asmara Bin Rahman Sgt Terence Singh s/o J Devinder MX 11 Tam Yong Wei Alvin Singh Operationalisation MX 12 Kelvin Yeo Kai Bin Sgt Yen Chia Hsien of Administrative MX 12 Rachel Kwan Xiao Wei Sgt Yusree Bin Mohd Idahar Segregation Regime at MX 12 Raudah Bte Abdul Rashid Cpl Goh Jun Hong Tanah Merah Prison MSO IV Nadhirah Bte Aszmi Cpl Mohamed Faris Bin Osman DSP 2 Tan Kok Beng Terry MSO IV Tahrikadeavi Elangovan Cpl Muhammad Hazali Bin Hamid ASP 2 Muhammad Raizaluddin Bin Abdul Cpl Muhammad Rafiq Bin Yazid Razak Singapore Prison Service MX 10 Abdul Wahab Bin Hussein Abdullah ASP 1P Irwan Bin Abdullah Lean Project on Reducing MX 12 Cheong Ling Xin CW 1 Azrul Faizal Bin Ibrahim Food and Time Wastage in MSO IV Chan Yin Ling CW 1 Kou Jun Fa Ronald SCORE’s Kitchen Sgt Ramesh S/O Palaniandy CW 1 Wong Sin Min Eric ASP 2 Teo Chong Lian Dylan CW 1 Yao Chin Leng ASP 1 Zamani Bin Abd Rahman Enhanced Supervision for CW1 Faris Bin Mohamed SCW 1 Sundaram S/O Chinniah Long Term Imprisonment S/Sgt Abdul Azis Bin Ahmad CW 1 Aloysius Ong Leong Hui Offenders with Higher S/Sgt Mohamad Muhayaddin Bin Sapari CW 1 Mohamed Khalid Bin Mohamed advisor : supt jimmy lee Idris Risks of Re-offending S/Sgt Mohamed Azhar Bin Mohamed editor : dsp martin chew SUPT 1(A) Rafidah Suparman Khaili CW 1 Tan Vincent dy editor : asp clifford lin SUPT 1 Cammy Teh Phuay Hian S/Sgt Pang Hee Teng S/Sgt Lerry Johan members : asp samuel sia S/Sgt Rudy Khairon Bin Daiman S/Sgt Mazuin Binte Musa SUPT 1 Caroline Lim Ai Lian ro lock hun yi SUPT 1 Doris Lim Siew Lin S/Sgt Tan Seong Loon S/Sgt Mohamad Fadhil Bin Abdul Jabbar SUPT 1 Hoo Poh San Kelvin Sgt Jamasri Bin Yatim ro wilson han S/Sgt Mohamad Muhayaddin Bin Sgt Junid Bin Abdul Rahman SUPT 1 Ng Bee Goh Doris Sapari ro david john george DSP 2 Lim Bee Peng Sgt Khor Choong Chian ro venu arsh DSP 2 Olivia Genevierve Shepherdson Sgt Mohamad Faizal Bin Mohamed Abdullah cw ng peng wai DSP 2 Sho Fee Leng Sgt Mohammad Nur Bin Kamal Deen DSP 2 Tanny Ng cw ewen thai DSP 1 Chew Shi Jie Martin Operationalisation of ASP 2 Jonathan Lin Ren’en Integrated Criminogenic ASP 2 Muhammad Faizal Zakariah Programme for High-Risk ASP 2 Siah Kheng Guan Inmates under Enhanced ASP 2 Sim Jing Xin Cem Supervision Scheme ASP 1 Ang Wee Chong ASP 2 Overee Josephine Juliana ASP 1 Lim Zhaolun HTS 11 Cheng Xiang Long ASP 1 Tan Eng Cheay HTS 11 Elijah Teo Tzee Siong ASP 1 Tessa Sim Siu Shih acknowledgement MX 11 Ang Seow Ping RO 2 Ou Kaiming MX 11 Gan Kian Heng Tony@Narin Gan The committee would like to thank all those who have HTS 10 Melvinder Singh helped in one way or another to make this Annual Report possible.

all information provided in this report is up-to-date and accurate at the time of printing.

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