DOCSLIB.ORG

Mersey Ferries Update October 2018.Pdf

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Mersey Ferries Update October 2018.Pdf LIVERPOOL CITY REGION COMBINED AUTHORITY To: The Chair and Members of the Transport Committee Meeting: 4 October 2018 Authority/Authorities Affected: All EXEMPT/CONFIDENTIAL ITEM: No REPORT OF MERSEYTRAVEL MERSEY FERRIES UPDATE OCTOBER 2018 1. PURPOSE OF REPORT This report is aimed at supplementing the regular corporate quarterly performance report submitted to the Transport Committee, providing a summary of key activities within the Mersey Ferries, including an update on progress of the long term Mersey Ferries Strategy. 2. RECOMMENDATIONS It is recommended that the Transport Committee note the contents of the report. 3. BACKGROUND 3.1 The details within this report provide an update of key activities at Mersey Ferries since our last update report in July 2018. For details on specific performance on passenger numbers and financials, please refer to the corporate quarterly performance report. Operational Update and Performance 3.2 Whilst members will receive details around the Mersey Ferries patronage, reliability and punctuality measures in the standard corporate performance reports, it is also recognised that an update in other key activities and operational matters would raise awareness of the work on-going within the Service Area. 3.3 Members of the Transport Committee will be aware that works associated with the Engine Management system on board Snowdrop and which were aimed at improving reliability of the vessel in the short term, were completed in March 2018. As a result of the evidence from that work, similar works have been commissioned for Royal Iris of the Mersey and are due for completion in November 2018. 3.4 Another reason for a number of service failures during 2017 related to the vessel entering the docking system on a Friday and Saturday evening – which resulted in failures to the electrical system during re-start the following morning or delays were encountered in accessing the locking system to access the river. In order to avoid this, plans were put in place to ensure the operating vessel remained on the river on a Friday and Saturday evening during our peak periods, June to September 2018. Officers are currently reviewing the impacts of these operational changes before setting the 2019 schedule. Ferries Strategy Update 3.5 In terms of the new Vessels, on 11 July 2018, Merseytravel hosted a supplier engagement event, aimed at promoting awareness of our intention to procure a new vessel(s) in the coming months. This was supported by a formal Prior Information Notice (PIN) under the Public Contract Regulations 2015. The event not only allowed Merseytravel to explain our plans and requirements in more detail, but we created an excellent opportunity for networking between local suppliers and multi- national companies. Internal feedback from the event was really positive. Our next step is to formally commence the procurement process in October 2018. 3.6 On 20 August 2018, the organisation formally launched our customer/ stakeholder engagement process linked to the new vessels. This will see around 450 people interviewed face to face, including customers and non-customers, as well as an online survey to help gather views on the facilities expected on-board a new vessel. The consultation has also reached out to key stakeholders in the region, including Ferries user groups, to help ensure our plans incorporate our customer demand. It is expected outputs from this engagement process will inform the vessel’s design process. 3.7 The project team continue to meet with procurement colleagues to finalise the procurement timetable, and specialist legal advisers have been appointed to help with the preparation of pre-procurement contract documents. The team remain on target for bids to be received this calendar year, and formal potential negotiations to commence early in 2019. 3.8 Members will also be aware that the Combined Authority has identified the new Mersey Ferry vessel(s) as a strategic opportunity to invest the 2018/19 allocation of the Transforming Cities Fund. Working towards this opportunity, officers have commissioned Mott McDonald to refine the strategic outline case and develop this into an outline business case in the coming months. Work is expected to be completed by February 2019 on the outline business case. 3.9 Members will recall that the Ferries Strategy assumed the future of the Royal Daffodil would be resolved and key decisions taken alongside any decision to proceed with the procurement of new vessels. Officers have been exploring realistic opportunities linked to the future of the Royal Daffodil, and in June 2018 placed an advertisement calling for interest in a joint venture opportunity for the vessel. The closing date for submissions was 13 July 2018 and officers are working with interested parties to establish whether a viable option is available to the organisation. This work is likely to be concluded this calendar year, hopefully allowing for a decision on its future to be taken in the near future. 3.10 The Strategy also identified a range of key interventions for the Landing Stages, in particular the two landing stages in Wirral at Seacombe and Woodside. In terms of Seacombe, the strategy assumed a necessary investment in both the landing stage and terminal in the first 5 years of the programme, and officers continue to review a range of feasibility options on the development of the landing stage and link span bridges. The most recent activities have seen development of a feasibility study for the bridges themselves, which appear to be the most critical infrastructure in terms of timescales. It is currently assumed the subsequent investment, subject to available budget, will be in 2019/20. 3.11 In respect of the Woodside terminal, following previous recommendations via this Committee, officers continue to work with colleagues in Wirral council to ensure any longer term decisions are linked to Wirral Council’s long term plans for the area. Proposals to establish a Memorandum of Understanding between the two organisations have been drafted for approval. In the interim, detailed inspections of the asset are taking place and short term expenditure is being incurred to ensure safe operation whilst a longer term approach is agreed by the organisation. 4. RESOURCE IMPLICATIONS 4.1 Financial There are no direct financial implications associated with this report. The details of financial performance are reported corporately in the quarterly performance report, aimed at supplementing this report. The Mersey Ferries Programme Board continues to ensure long term planning to fund the various interventions identified within the strategy. Any formal approvals for expenditure will be via the Merseytravel meeting as required. 4.2 Human Resources There are no HR related issues associated with this report. Staff will of course be fully engaged with any new vessel proposals during the procurement process. 4.3 Physical Assets Projects associated with the assets within Mersey Ferries are summarised within this update report and Asset Management colleagues are key members of the project teams. 4.4 Information Technology There are no issues associated with Information technology within this report. 4.5 PMO Implications The Mersey Ferries long term strategy is a key project for Merseytravel and the Combined Authority, and so the programme is monitored in detail through regular monthly dashboard reports. 5. RISKS AND MITIGATION 5.1 The increasing risk linked to the Mersey Ferry operations is the reliability of the existing vessels. Both are now 59 years old, and despite investment and effective maintenance over their life, the vessels’ performance has shown a worrying trend of loss of service for technical faults. To address this, the Ferry strategy aims to mitigate many of these risks in the longer term, and in the short term the operational activities are focussing on how we improve reliability and ensure we protect the Ferries brand moving forward. During the 2018 season, the level of service provision has demonstrated the short term success of these changes. 5.2 The Ferries long term strategy has a Programme Board, with a specific risk register aimed at understanding and mitigating the key risks associated with the identified interventions. Officers review this monthly to monitor changes and ensure appropriate responses to any change. 6. EQUALITY AND DIVERSITY IMPLICATIONS As the report is for noting only and does not require any formal decisions, an Equality Impact Assessment has not been completed in this case. However, a key element of the design process will involvement engagement with a diverse range of service users, aimed at ensuring appropriate views are taken into account for all protected characteristics. In particular, work has already commenced via the organisations Access Officer on outline design of the new vessels, and this will continue during the design and construction phase. 7. COMMUNICATION ISSUES The information contained within this report is linked closely to communication plans in key projects to ensure key customer and stakeholder engagement where relevant. 8. CONCLUSION This report summarises key activities within the Mersey Ferries to ensure Members are aware of topical and relevant issues, along with progress of activities included within the relevant service plan and strategy. Frank Rogers Director General Contact Officer(s): Gary Evans, Head of Customer Delivery, Merseytravel, 0151 330 4502 Dil Masters, Head of Asset Management, Merseytravel, 0151 330 4500 Joanna Sawyer, Corporate Communications Manager, Merseytravel, 0151 330 1129 Appendices: None Background Documents: None .
Load more

Recommended publications
  • Sample Pages Sample Pages
    SAMPLESAMPLE PAGESPAGES The 68-page, A4 handbook for Liverpool’s Heritage, with text, photographs, maps, a chronology and a reading list, is available for purchase, price £15.00 including postage and packing. Please send a cheque, payable to Mike Higginbottom, to – 63 Vivian Road Sheffield S5 6WJ Liverpool’sLiverpool’s HeritageHeritage Atlantic Tower Hotel, Chapel Street, Liverpool, L3 9RE 0871-376-9025 Monday October 17th-Friday October 21st 2011 2 Contents Places to eat in central Liverpool ......................................................... 6 Bus-service information...................................................................... 7 Liverpool city-centre museums and galleries .......................................... 8 Liverpool city-centre entertainment venues ........................................... 9 Introduction .................................................................................. 11 Liverpool Docks ............................................................................. 12 The Mersey crossings ...................................................................... 23 Pier Head ...................................................................................... 31 Town Hall area .............................................................................. 32 St George’s Hall ............................................................................. 34 Lime Street area ............................................................................. 41 Anglican Cathedral ........................................................................
    [Show full text]
  • Mersey Ferries Group Guide Experience the Essence of Group Travel
    Mersey Ferries group guide experience the essence of group travel Visit merseyferries.co.uk or call 0151 330 1444 COME ABOARD 4–5 6–7 8–9 FOR THE GREATEST GROUP DAYS OUT Mersey Ferries sail to Liverpool. Wirral. wider horizons A world class city of A wonderfully We can take your group a culture and fun different contrast lot further than you might Liverpool is putting on a Over on the other side of For every kind of group, great days out begin think. Our River Explorer whole new look with its the river, Wirral offers a Cruises give a unique view historic waterfront legacy complete contrast to all on the banks of the Mersey – with more reasons of Liverpool and Wirral, just a short walk away from that urban excitement. while our Manchester Ship the shopping paradise of Famed for its natural to visit than ever before. From the moment Canal Cruises take the scenic the smart new Liverpool beauty, it’s where visitors route right into the heart One centre. they arrive and the whole day through there’s of Manchester. flock to the landscaped Plus, all the attractions acres of Ness Botanic more to see, more to do and more to enjoy on that make this famous city gardens, and the an unforgettable trip. With so much to please such a tourist magnet for picturesque delights of Port visitors from all over the Sunlight garden village. everyone, no wonder it’s such a popular choice world – lots of lively streets And, where they discover to explore with a wealth of surprises like the unique for groups.
    [Show full text]
  • Applied Business Inside Merseytravel Booklet
    Inside Merseytravel and Mersey Ferries A Vocational Education Pack for Key Stage 4 Teachers’ Notes Promoting Business and Enterprise Education Merseytravel: a Business Organisation case study Unit 1: Investigating Business Portfolio Work Completed This unit considers what kind of organisation Merseytravel is and where its services are located. 1. Ownership 2. Aims and Objectives 3. Business Location 4. The Merseytravel organisation 5. The Personnel Division 6. The Operations Directorate 7. Customer Service 8. The information Services Division Unit 2: People and Business Portfolio Work Completed This unit describes the range of people who are involved with Merseytravel and how they interact with the organisation. 9. Stakeholders 10. Rights and responsibilities 11. Investigating job roles 12. Working arrangements 13. Training and development 14. Resolving disagreements 15. Recruitment and induction 16. Researching community views Unit 3: Business Finance Portfolio Work Completed This unit considers how Merseytravel uses its finance and maintains its records. 17. The flow of financial documents 18. Methods of making payments 19. Using a Revenue Budget 20. Breaking Even 21. Calculating profit or loss 22. Understanding a balance sheet 23. Financial planning 24. Sources of Finance Mersey Ferries: a Leisure and Tourism case stud Unit 1: Investigating Leisure & Tourism Portfolio Work Completed This unit shows the popularity of Mersey Ferries and its importance in the regional economy. 1. Welcome to Mersey Ferries 2. Mersey Ferries’ visitors 3. The customer passenger profile 4. The Business Plan 5. Mersey Ferries - a tourist attraction 6. Employment opportunities 7. Mersey Ferries and the local economy 8. Social, economic and environmental impact Unit 2: Marketing in Leisure & Tourism Portfolio Work Completed This unit introduces a variety of marketing methods used by Mersey Ferries to promote its business.
    [Show full text]
  • Liverpool the Mersey Ferry
    AimAim • To learn about the River Mersey. SuccessSuccess Criteria • StatementI can locate 1 the Lorem River ipsum Mersey dolor on sita map amet of, consecteturthe UK. adipiscing elit. • StatementI can describe 2 the route of the River Mersey. • I can• Subgive statement information about places along the route. • I can give examples of different recreational activities which take place along the route. River Mersey Facts The River Mersey is 112km long (70 miles). Mersey means ‘boundary river’ in Anglo-Saxon. For centuries, the river formed part of the boundary between Lancashire and Cheshire. Many British Hindus consider the river to be sacred. Photo courtesy of ([email protected]) - granted under creative commons licence – attribution Where Is the River Mersey? The Course of the River Mersey The river is formed from three tributaries: the River Etherow (a tributary of the River Goyt), the River Goyt and the River Tame, which flows through Greater Manchester. The river starts at the confluence of the River Tame and River Goyt in Stockport, flowing through south Manchester, between Urmston and Sale, towards Warrington. Here it widens, before narrowing, as it passes by Runcorn and Widnes. From Runcorn, the river widens into a large estuary near Ellesmere Port. The Mersey finishes at Liverpool Bay, flowing into the Irish Sea. The Course Photo courtesy of ([email protected]) - granted under creative commons licence – attribution Stockport The River Goyt, which begins as a trickle high up in the Derbyshire hills, and the River Tame, which begins in Denshaw, Greater Manchester, merge together in Stockport to form the River Mersey.
    [Show full text]
  • Information for Teachers and Group Leaders
    Information for Teachers and Group Leaders Planning your visit to Birkenhead Priory Birkenhead The small place with a big history Priory www.thebirkenheadpriory.org Planning your visit Information for Teachers and Group Leaders Location of Birkenhead Priory Priory Street, Birkenhead, Wirral, CH41 5JH Open Wednesday to Sunday LIVERPOOL M62 Woodside James St. Bus Station Hamilton Sq. Hamilton Sq. BIRKENHEAD 3 Birkenhead Priory MARKET ST . A561 A41 .CHUR A41 IVY ST M53 PRIORY ST CH ST . 5 Birkenhead Priory Background to Birkenhead Priory The Birkenhead Priory, founded Far from being an isolated place of c1150, by the Benedictine monks is retreat, the priory monks looked after the oldest standing building on travellers for nearly 400 years and Merseyside and is a scheduled supervised the rst regulated "ferry ancient monument. Today it is across the Mersey", up to the Dissolution surrounded by modern Birkenhead, in 1536. First restored over a century factory units and is direct neighbour to ago, the site continues to develop and The camel Laird Shipyards. The whole share its rich history with recent history of the town is wrapped up in restoration and conservation. this one site – "the small place with a big history". There are a number of areas of interest on site, including The Chapter House, Undercroft, Refectory, Western Range, Scriptorium and St Mary's Tower, all of which create a great opportunity for exploring local history/geography units of work and enhancing cross curricular teaching and learning. Further detailed information on the site can be found on the website www.thebirkenheadpriory.org Birkenhead The small place with a big history 1 Priory www.thebirkenheadpriory.org Planning your visit Information for Teachers and Group Leaders What to see at Birkenhead Priory Chapter House (c1150) St Mary's Tower is the oldest building on site, is Designed by Thomas Rickman and consecrated as an Anglican church and completed in 1821, St Mary's Church is now home to the parish of St Mary's was built alongside the Priory ruins and Church and Christ the King.
    [Show full text]
  • Ferries to the Rescue
    Ferries to the Rescue Mike Royden (A chapter originally researched and written for Merseyside at War 1939-45, but edited out by the author, as the main focus was on the Home Front, although parts regarding service on the Mersey were retained within the chapter on ‘Defence of the Port’.) Mersey Ferries The Mersey Ferries played an important role in the defence of the port of Liverpool during the Second World War, and also carried out vital war work elsewhere. The Manx ferries too, a familiar site on the river, played an indispensable role, working in many supporting roles for the military and serving with great distinction and honour during the evacuation of Dunkirk. Although the Queensway Mersey Tunnel had opened in 1936, the Mersey Ferries were still essential to both commuters and pleasure seekers alike. Nevertheless, contingency plans for the safe operation of the Mersey ferries had been put in place a full year before outbreak of war. On 24 September 1938, meetings took place at the Mersey Docks & Harbour Building, where it was agreed that there should be no public lighting on the St George’s stage, nor the Wirral stages, while the ferries would only show navigation lights to the exterior at night and inside ‘if lights were necessary in the various rooms on such ferry boats, it would be necessary for all windows to be darkened and possibly for the lighting to be reduced in power’. In the event of an air raid when the ferry was crossing, ‘Such ferry should immediately come to rest and either stem the tide or anchor, and extinguish all lights’.
    [Show full text]
  • CLIMATE METROPOLE+ Initiative Workshop ‘Climate Change Adaptation – Strategies, Actions and Challenges’ Liverpool, 20-21 June 2016
    CLIMATE METROPOLE+ Initiative Workshop ‘Climate Change Adaptation – Strategies, Actions and Challenges’ Liverpool, 20-21 June 2016 Location: Merseytravel, 1 Mann Island, Liverpool AGENDA The third workshop of the Climate-Metropole + initiative aims to present and discuss the main challenges and actions of Liverpool City Region to adapt to climate change, and will combine presentations and tours to show how climate adaptations measures have been implemented. The No Regrets Charter will be presented as well as an update on developments in each city (Barcelona Metropolitan Area, Berlin Metropolis, Liverpool City Region and Grand Lyon) against the Charter. Finally, the next steps of the project (Barcelona workshop and future opportunities for collaboration) will also be discussed. Monday 20 June 2016 Time Topic/activity Location Lead/speaker 9:00 Arrival and refreshments Merseytravel offices 9:30 Welcome and introductions Merseytravel offices Liverpool City Council 9:45 Presentation on the Sefton Coastline – Merseytravel offices TBC climate risks and adaptation initiatives 10:15 Presentation on CLASP project (Climate Merseytravel offices Alisa Gibson Local Authority Support Programme) – with a focus on advice to local authority members and officers on climate adaptation 10:45 Minibus pick up 11:00 Presentation and tour of the new Alder Alder Hey Hospital Dave Hougton Hey Hospital to see the innovative climate adaptation measures incorporated into the building design 12:15 Minibus back from Alder Hey 12:45 Lunch 14:00 Mersey ferry crossing over the river to Wirral 14:30 Presentation on Wirral Waters Woodside Café Richard Maudsley/ Development Scheme and the Paul Nolan incorporation of Green Infrastructure (GI) into the development.
    [Show full text]
  • Maritime Heritage Trail
    WIRRAL PENINSULA WIRRAL MARITIME HERITAGE TRAIL LIVERPOOL BAY Getting to Wirral and getting around N Wirral is easily accessible by road, rail, sea New Brighton and air. Both Liverpool John Lennon North Wirral Airport and Manchester International Wallasey Coastal Park Airport are a realistic 45 minutes by road. WIRRAL MARITIME HERITAGE TRAIL Leasowe Egremont The M53 motorway which runs through Seacombe LIVERPOOL Wirral connects to the M56 and M6. Birkenhead Two Mersey Tunnels link Wirral to Park Woodside Hoylake Liverpool and the rest of Merseyside, and Birkenhead Europe’s oldest ferry continues the “Ferry across the Mersey” service from Woodside Tranmere and Seacombe. Egremont Woodside Eastham A41 West Kirby Arrowe A local rail network connects the peninsula Royden Park Rock Ferry RIVER MERSEY Park to the national rail network via Liverpool Port Sunlight M53 Lime Street Station. Wirral also boasts a Thurstaston comprehensive local bus network for you to Bebington explore the region. Wirral Country Park Heswall For more information click on: RIVER DEE Eastham Ferry www.merseyferries.co.uk 0151 330 1444 Eastham Country Park www.merseytravel.gov.uk 0870 608 2608 Eastham For more information on Wirral click on: New Brighton Seacombe www.visitwirral.com 0151 666 3188 Produced in conjunction with Wirral Council and Wirrals History and Heritage Forum. © Crown copyright. All rights reserved. Licence number 100019803. Published 2007. 321APR07GB WIRRAL MARITIME HERITAGE TRAIL Eastham Ferry Woodside Seacombe New Brighton Egremont Look to England’s North West and you’ll find the region’s only peninsula - Wirral. It lies between the River Dee and Eastham Ferry, first The name Woodside dates The medieval Seacombe New Brighton Ferry was The Wirral Maritime Heritage Trail guides River Mersey, and bathes in the waters of Liverpool Bay and the Irish Sea.
    [Show full text]
  • Mersey Ferries Update Report November 2020 PDF 308 KB
    LIVERPOOL CITY REGION COMBINED AUTHORITY To: The Chair and Members of the Transport Committee Meeting: 5 November 2020 Authority/Authorities Affected: All EXEMPT/CONFIDENTIAL ITEM: No REPORT OF MERSEYTRAVEL MERSEY FERRIES UPDATE NOVEMBER 2020 1. PURPOSE OF REPORT This report is aimed at providing a summary of key activities within the Mersey Ferries, including an update on progress of the long-term Mersey Ferries Strategy. 2. RECOMMENDATIONS It is recommended that the Transport Committee note the contents of the report. 3. BACKGROUND 3.1 The details within this report provide an update of key activities at Mersey Ferries over the last 12 months, including work associated with our response and recovery from the Covid-19 outbreak. For details on specific performance on passenger numbers and financials, please refer to the corporate quarterly performance report. Operational Update and Performance 3.2 Work had progressed well over the Autumn and Winter period of 2019/20, preparing the vessels for their annual survey and planning arrangements for our busy summer season planned for 2020. The plans saw the highest ever number of special cruises planned on the river, including evening cruises, Manchester Ship Canal Cruises and Liverpool Bay Cruises. 3.3 The detailed planning was interrupted with the outbreak of Covid-19, which resulted in a reduction and eventual closure of Mersey Ferry services. The River Explorer (our daily leisure cruise) was cancelled on 24 March 2020 following the national lockdown announcement and the service moved to a cross river commuter service. Following the low number of passengers and reducing demand, the service was suspended fully 30 March 2020 – see chart below for reduction in demand.
    [Show full text]
  • New Brighton WALLASEY BIRKENHEAD LIVERPOOL Port
    1 Tower Ballroom, New Brighton, CH45 2PP. 12 Beno Dorn, Tailors, 17-19 Grange Road West, 21 Baskervyle Road, Heswall, CH60 8NJ. * 24 The Beatles played here on a staggering 27 Birkenhead, CH41 4BY. Paul and Mike McCartney purchased a home occasions which apart from the Cavern was The Beatles first stage suits were designed for their father here in 1964 for £8,750. the venue they appeared at the most. It was here early in 1962. also the venue that saw them perform before 22 Heswall Children’s Hospital, their largest live concert audience on the UK 13 YMCA, 56 Whetstone Lane, Telegraph Road, Heswall, CH60 7SL. mainland. The Tower also played host to many Birkenhead, CH41 2TF. Ringo spent a lengthy period here in the mid other outstanding performers including The One appearance here on 8 September 1962. 1950's. A supermarket now stands on the site. Rolling Stones and Little Richard. It originally sported an iron tower which, was second only 14 Technical College, Borough Road, 23 Macdonna Hall, 34 Banks Road, in height to the Eiffel Tower. The tower was Birkenhead, CH42 9QD. West Kirby, CH48 DRD. * dismantled in 1921 but the ballroom remained. The Beatles played here on 3 consecutive The Beatles made one appearance here on 1 Sadly, that was was destroyed by fire in 1969. Fridays in February 1962 for the popular student 1 February 1962. Now a Hairdressers - the room dances. Housing now stands on the site. where the Beatles played is still intact. 2 Chelsea Reach, New Brighton, CH45 2PP. The venue for a television documentary filmed 15 St Paul's Presbyterian Church Hall, 24 Trinity Road, Hoylake, CH47 2BT.
    [Show full text]
  • Liverpool City Region Visitor Survey 2015
    February 2016 LIVERPOOL CITY REGION SURVEY 2015 CITY REGION SUMMARY REPORT NORTH WEST RESEARCH North West Research, operated by: The Liverpool City Region Local Enterprise Partnership 12 Princes Parade Liverpool, L3 1BG 0151 237 3521 North West Research This study has been produced by the in-house research team at the Liverpool City Region Local Enterprise Partnership. The team produces numerous key publications for the area, including the annual Digest of Tourism Statistics, in addition to collating key data and managing many regular research projects such as Hotel Occupancy and the Merseyside Visitor Survey. Under the badge of North West Research (formerly known as England’s Northwest Research Service) the team conducts numerous commercial research projects, with a particular specialism in the visitor economy and event evaluation. Over the last 10 years, North West Research has completed over 250 projects for both public and private sector clients. 2 |Liverpool City Region Survey – Final report 201015 NORTH WEST RESEARCH CONTENTS INTRODUCTION 1.1 Background 1.2 Research objectives 1.3 Methodology 1 VISITOR PROFILE 2.1 Visitor origin 2.2 Group composition 2.3 Employment status 2.4 Group Profile 2.5 Social Grade 2 2.6 Disability & barriers 2.7 Ethnicity VISIT PROFILE 3.1 Type of visit 3 3.2 Accommodation VISIT MOTIVATION 4.1 Visit motivation 4 4.2 Marketing influences 4.3 Frequency of visits TRANSPORT 5.1 Mode of transport 5.2 Merseyrail & Airport usage 5 VISIT SATISFACTION 6.1 Visit satisfaction ratings 6.2 Likelihood of recommending 6 6.3 Overall satisfaction WEBSITE USAGE 7.1 Use of destination websites VISITOR SPEND 7 8.1 Visitor spend APPENDICES Verbatim responses 8 Questionnaire 3 |Liverpool City Region Survey – Final report 2015 NORTH WEST RESEARCH INTRODUCTION 1 1.1: BACKGROUND The Liverpool City Region Visitor Survey is conducted every 5 years, providing valuable profiling data of visitors to the area for use by Liverpool City Region Local Enterprise Partnership and its key partners.
    [Show full text]
  • 464 Liverpool - New Ferry
    Valid from 24 January 2021 Bus timetable 464 Liverpool - New Ferry This service is provided by Arriva LIVERPOOL CITY CENTRE Cook Street Sir Thomas Street BIRKENHEAD Bus Station PRENTON Borough Road HIGHER BEBINGTON Kings Road NEW FERRY Shorefields www.merseytravel.gov.uk What’s changed? Service is rerouted in Liverpool city centre. It now runs from Dale Street then onto North John Street, Lord Street, Castle Street to Cook Street. Times are unchanged and the service will call at all of its usual bus stops. Any comments about this service? If you’ve got any comments or suggestions about the services shown in this timetable, please contact the bus company who runs the service: Arriva North West 73 Ormskirk Road, Aintree, Liverpool, L9 5AE 0344 800 44 11 or contact us at Merseytravel: By e-mail [email protected] By phone 0151 330 1000 In writing PO Box 1976, Liverpool, L69 3HN Need some help or more information? For help planning your journey, call 0151 330 1000, open 0800 - 2000, 7 days a week You can visit one of our Travel Centres across the Merseytravel network to get information about all public transport services. To find out opening times, phone us on 0151 330 1000. Our website contains lots of information about public transport across Merseyside. You can visit our website at www.merseytravel.gov.uk Bus services may run to different timetables during bank and public holidays, so please check your travel plans in advance. Large print timetables We can supply this timetable in another format, such as large print.
    [Show full text]