TM #2 Existing Transit Conditions

Final Report Iowa Quad Cities Transit Alternatives Analysis July 2006

Appendix B

Technical Memorandum #2:

Existing Transit Conditions

Transit Alt es ern iti at C iv d e a s

u A Q

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Technical Memorandum #2: EXISTING TRANSIT CONDITIONS

May 2005

Submitted to

Submitted by

2400 Pershing Road Suite 400 Kansas City, MO 64108

700 South Third Street Suite 600 Minneapolis, MN 55415 Table of Contents

I. OVERVIEW ...... 7 Introduction...... 7 Goals and Objectives ...... 10 Summary of Findings...... 11 II. OPERATING AND FINANCIAL TRENDS...... 19 Ridership Trends...... 19 Ridership per Revenue Hour...... 25 Operating Cost ...... 29 III. DEMOGRAPHIC DATA ...... 32 Population Density...... 32 Housing Density...... 33 Senior Citizen Population...... 34 Household Income and Poverty Status ...... 35 Vehicle Availability...... 37 Single Parent Households ...... 38 Summary...... 38 IV. STAFF AND DRIVER INTERVIEWS ...... 39 Bettendorf...... 39 Davenport...... 39 V. ON/OFF COUNTS...... 41 Bettendorf...... 41 Davenport...... 53 VI. ON-BOARD SURVEY...... 88 Bettendorf...... 88 Davenport...... 89 VII. TRANSFER SURVEY...... 91

Technical Memorandum #2: i Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

List of Figures

Figure 1 Transit Route Map...... 7 Figure 2 Bettendorf Monthly Ridership Trend by Fare Type...... 19 Figure 3 Davenport Monthly Weekday Ridership Trend by Fare Type...... 20 Figure 4 Davenport Monthly Saturday Ridership Trend by Fare Type...... 20 Figure 5 Bettendorf Monthly Ridership...... 21 Figure 6 Bettendorf Average Saturday Ridership...... 22 Figure 7 Davenport Weekday Ridership – Routes 1-4...... 22 Figure 8 Davenport Weekday Ridership – Routes 5-8...... 22 Figure 9 Davenport Weekday Ridership – Routes 9-53...... 23 Figure 10 Davenport Saturday Ridership – Routes 1-4...... 23 Figure 11 Davenport Saturday Ridership – Routes 5-8...... 24 Figure 12 Davenport Saturday Ridership – Routes 9-53...... 24 Figure 13 Bettendorf Weekday Riders per Service Hour ...... 25 Figure 14 Davenport Weekday Riders per Service Hour – Routes 1-4...... 26 Figure 15 Davenport Weekday Riders per Service Hour – Routes 5-8...... 26 Figure 16 Davenport Weekday Riders per Service Hour – Routes 9-12...... 27 Figure 17 Davenport Saturday Riders per Service Hour – Routes 1-4...... 27 Figure 18 Davenport Saturday Riders per Service Hour – Routes 5-8...... 28 Figure 19 Davenport Saturday Riders per Service Hour – Routes 9-12...... 28 Figure 20 Bettendorf Cost per Rider Trends...... 30 Figure 21 Davenport Cost per Rider Trends...... 31 Figure 22 Scott County Population Density...... 32 Figure 23 Scott County Housing Unit Density...... 33 Figure 24 Scott County Percentage of Population Age 65 and Older ...... 34 Figure 25 Scott County Household Income in 1999...... 35 Figure 26 Percentage of Families Living Below Poverty Level...... 36 Figure 27 Percentage of Occupied Housing Units with No Vehicle Available...... 37

Technical Memorandum #2: ii Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

List of Figures

Figure 28 Percentage of Families that are Single Parent Households ...... 38 Figure 29 Route 1: Bridge (Red) Route Weekday Outbound ...... 41 Figure 30 Route 1: Bridge (Red) Route Weekday Inbound ...... 41 Figure 31 Route 1: Bridge (Red) Route Saturday Outbound...... 42 Figure 32 Route 1: Bridge (Red) Route Saturday Inbound ...... 42 Figure 33 Route 2: North (Gold) Route Weekday Outbound ...... 43 Figure 34 Route 2: North (Gold) Route Weekday Inbound ...... 44 Figure 35 Route 2: North (Gold) Route Saturday Outbound...... 44 Figure 36 Route 2: North (Gold) Route Saturday Inbound ...... 45 Figure 37 Route 3: Riverfront (Blue) Route Weekday Outbound ...... 46 Figure 38 Route 3: Riverfront (Blue) Route Weekday Inbound...... 46 Figure 39 Route 3: Riverfront (Blue) Route Saturday Outbound ...... 47 Figure 40 Route 3: Riverfront (Blue) Route Saturday Inbound ...... 47 Figure 41 Route 4: Scott Community College (Green) Route Weekday Outbound...... 48 Figure 42 Route 4: Scott Community College (Green) Route Weekday Inbound ...... 49 Figure 43 Route 4: Scott Community College (Green) Route Saturday Outbound ...... 49 Figure 44 Route 4: Scott Community College (Green) Route Saturday Inbound ...... 50 Figure 45 Route 5: 53rd Street/Northeast (Purple) Route Weekday Outbound ...... 51 Figure 46 Route 5: 53rd Street/Northeast (Purple) Route Weekday Inbound ...... 51 Figure 47 Route 5: 53rd Street/Northeast (Purple) Route Saturday Outbound ...... 52 Figure 48 Route 5: 53rd Street/Northeast (Purple) Route Saturday Inbound ...... 53 Figure 49 Route 1: Rockingham Route Weekday Outbound ...... 53 Figure 50 Route 1: Rockingham Route Weekday Inbound ...... 54 Figure 51 Route 1: Rockingham Route Saturday Outbound ...... 55 Figure 52 Route 1: Rockingham Route Saturday Inbound ...... 55 Figure 53 Route 2: Marquette Route Weekday Outbound ...... 56 Figure 54 Route 2: Marquette Route Weekday Inbound ...... 56

Technical Memorandum #2: iii Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

List of Figures

Figure 55 Route 2: Marquette Route Saturday Outbound ...... 57 Figure 56 Route 2: Marquette Route Saturday Inbound ...... 57 Figure 57 Route 3: Fairgrounds Route Weekday Outbound ...... 58 Figure 58 Route 3: Fairgrounds Route Weekday Inbound ...... 59 Figure 59 Route 3: Fairgrounds Route Saturday Outbound ...... 59 Figure 60 Route 3: Fairgrounds Route Saturday Inbound ...... 60 Figure 61 Route 4: Brady Street/Harrison Street Route Weekday Outbound ...... 61 Figure 62 Route 4: Brady Street/Harrison Street Route Weekday Inbound ...... 61 Figure 63 Route 4: Brady Street/Harrison Street Route Saturday Outbound ...... 62 Figure 64 Route 4: Brady Street/Harrison Street Route Saturday Inbound ...... 63 Figure 65 Route 5A: NorthPark Route Weekday Outbound ...... 63 Figure 66 Route 5A: NorthPark Route Weekday Inbound ...... 64 Figure 67 Route 5A: NorthPark Route Saturday Outbound ...... 65 Figure 68 Route 5A: NorthPark Route Saturday Inbound ...... 65 Figure 69 Route 5B: Kimberly DownsRoute Weekday Outbound ...... 66 Figure 70 Route 5B: Kimberly DownsRoute Weekday Inbound ...... 66 Figure 71 Route 6: Ridgeview Route Weekday Outbound ...... 67 Figure 72 Route 6: Ridgeview Route Weekday Inbound ...... 68 Figure 73 Route 6: Ridgeview Route Saturday Outbound ...... 69 Figure 74 Route 6: Ridgeview Route Saturday Inbound ...... 69 Figure 75 Route 7: Bridgeline Route Weekday Outbound ...... 70 Figure 76 Route 7: Bridgeline Route Weekday Inbound...... 70 Figure 77 Route 7: Bridgeline Route Saturday Outbound ...... 71 Figure 78 Route 7: Bridgeline Route Saturday Inbound ...... 72 Figure 79 Route 8: Telegraph Route Weekday Outbound...... 72 Figure 80 Route 8: Telegraph Route Weekday Inbound ...... 73 Figure 81 Route 8: Telegraph Route Saturday Outbound ...... 74

Technical Memorandum #2: iv Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

List of Figures

Figure 82 Route 8: Telegraph Route Saturday Inbound ...... 74 Figure 83 Route 9: Hickory Grove Route Weekday Outbound...... 75 Figure 84 Route 9: Hickory Grove Route Weekday Inbound ...... 75 Figure 85 Route 9: Hickory Grove Route Saturday Outbound...... 76 Figure 86 Route 9: Hickory Grove Route Saturday Inbound ...... 77 Figure 87 Route 10: Central Park Route Weekday Outbound...... 77 Figure 88 Route 10: Central Park Route Weekday Inbound ...... 78 Figure 88 Route 10: Central Park Route Saturday Outbound...... 79 Figure 90 Route 10: Central Park Route Saturday Inbound ...... 79 Figure 91 Route 10: Locust Route Weekday Outbound ...... 80 Figure 92 Route 10: Locust Route Weekday Inbound...... 80 Figure 93 Route 10: Locust Route Saturday Outbound ...... 81 Figure 94 Route 10: Locust Route Saturday Inbound ...... 82 Figure 95 Route 61: Route 11 Tripper Route Weekday Outbound ...... 82 Figure 96 Route 61: Route 11 Tripper Route Weekday Inbound ...... 83 Figure 97 H.D.C. Tripper Route Weekday Outbound ...... 84 Figure 98 H.D.C. Tripper Route Weekday Inbound...... 84 Figure 99 Route 12/53: East Davenport/East 53rd Street Route Weekday Outbound ..... 85 Figure 100 Route 12/53: East Davenport/East 53rd Street Route Weekday Inbound ...... 86 Figure 101 Route 12/53: East Davenport/East 53rd Street Route Saturday Outbound ...... 87 Figure 102 Route 12/53: East Davenport/East 53rd Street Route Saturday Inbound ...... 87

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List of Tables

Table 1 Bettendorf Transit Operating Statistics – FY 2003-2004...... 8 Table 2 CitiBus Operating Statistics – FY 2003-2004 ...... 10 Table 3 Bettendorf Cost per Rider ...... 29 Table 4 Davenport Cost per Rider ...... 30 Table 5 Transfer Matrix...... 92

Appendix

Appendix A Summary of User Survey Results: Bettendorf Appendix B Summary of User Survey Results: Davenport

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I. OVERVIEW

Introduction This document presents key information used in assessing the current Bettendorf and Davenport fixed route systems. Included here is a discussion of operating and financial trends, demographic data and other information to evaluate system performance.

Bettendorf Figure 1 presents the Bettendorf transit map. Five routes operate in Bettendorf. Service is available every one-half hour from Monday through Friday from 6:00 AM to 6:30 PM, and every hour on Saturday from 8:30 AM to 5:30 PM, except on major holidays. River Bend Transit, under contract with the City of Bettendorf, provides Saturday service.

All Bettendorf routes meet at Duck Creek Mall in a “pulse” scheduling operation. (A “pulse” operation has all routes “meeting” at a common point at the same time.) In addition, the routes operate in a “loop” pattern, with vehicles traversing a route in either a clockwise or counterclockwise direction.

Table 1 presents key operating statistics for Bettendorf Transit based on fiscal year 2003- 2004, which covers the period from July 1, 2003 to June 30, 2004. Data in the table includes “Frequency” which is how often buses arrive and depart from each location; “one-way trips” which are the number (in the case of loop design routes) of departures from the starting point made by each route; “daily revenue hours” which are the hours of bus operation for each route; and “riders per revenue hour” which is a measure of system productivity. During this period, Bettendorf Transit served 470 riders per day using five buses. Route 4, which serves Scott Community College, had the highest number of riders per day (127) and number of riders per revenue hour (10.1). The system average number of riders per revenue hour was 8.6. Note that Route 5 (53rd Street/Northeast) is a new route which might explain why its numbers are low.

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Figure 1 Transit Route Map

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Table 1 Bettendorf Transit Operating Statistics – FY 2003-2004 Riders Per Frequency Daily One- Daily Revenue Vehicles in Daily Route Revenue (minutes) Way Trips Hours1 Operation Riders1 Hour1

Route 1 (Bridge/Red) 30 49 12.6 1 101 8.0 Route 2 (North/Gold) 30 49 12.6 1 94 7.5 Route 3 (Riverfront/Blue) 30 49 12.7 1 111 8.8 Route 4 (Scott C.C./Green) 30 48 12.6 1 127 10.1 Route 5 (53rd St/Northeast/Purple) 2 30 48 12.1 1 36 3.0

Totals N/A 243 62.7 5 470 8.6 Source: Bettendorf Transit data as compiled by TranSystems. 1 Data represents daily average from July 2003 to June 2004 2 Data for 53rd Street Route is from July to November 2004

Davenport Figure 1 also shows the CitiBus transit map. Fifteen routes operate in Davenport including the tripper routes and variations of Routes 5 and 10. Service is available Monday through Friday from 5:30 AM to 6:00 PM, and on Saturday from 9:00 AM to 6:00 PM, except on major holidays. On weekdays, three of the Davenport routes operate every one-half hour, two operate every 40 minutes and nine operate every hour. On Saturday, routes continue to operate at the same intervals but during the shortened hours of operation. On Saturday, Routes 5B, 11 and the H.D.C. tripper do not operate. Although most Davenport routes go through the downtown Ground Transportation Center (GTC), they do not operate on a “pulse” system. However, some routes do depart at the same time from the GTC, including Routes 1 and 8; Routes 2, 7 and 12; and Routes 4 and 9.

CitiBus is owned and operated by the City of Davenport. It operates 20 transit coach vehicles with a seating capacity of 25 to 39 passengers. The vehicles range in age from one year to 11 years. This type of vehicle has a typical useful life of 10 to 12 years.

Table 2 presents key operating statistics for CitiBus based on fiscal year 2003-2004, which covers the period from July 1, 2003 to June 30, 2004. “Frequency” denotes how often buses arrive and depart from each location. “One-Way Trips” indicate the number (in the case of loop design routes) of departures from the starting point made by each route. “Daily Revenue Hours” are the number hours of bus operation for each route. Lastly, “Riders Per Revenue Hour” is a measure of system productivity. During this period, CitiBus served 2,550 riders per day using 17 buses. Route 4, which operates on Brady and Harrison Streets, had the highest number of riders per day (530) and one of the highest number of riders per revenue hour (20.9). Route 7 (Bridgeline) had the highest number of riders per revenue hour at 21.0. The system average number of riders per revenue hour was 15.0.

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Note that Route 53 (East 53rd Street) is a new route which might explain why its numbers are low.

Table 2 CitiBus Operating Statistics – FY 2003-2004 Riders Per Frequency Daily One- Daily Revenue Vehicles in Daily Route/Name Revenue (minutes) Way Trips Hours1 Operation Riders1 Hour1

Route 1 - Rockingham 40 36 11.8 1 157 13.3 Route 2 - Marquette 30 39 19.1 2 139 7.3 Route 3 - Fairgrounds 60 26 12.5 1 115 9.2 Route 4 - Brady St/Harrison St 30 52 25.4 2 530 20.9 Route 5 18.8 2 213 11.3 5A - NorthPark 60 25 5B - Kimberly Downs 60 12 Route 6 - Ridgeview 60 24 12.3 1 106 8.7 Route 7 - Bridgeline 30 54 13.4 1 281 21.0 Route 8 - Telegraph 40 36 11.9 1 168 14.1 Route 9 - Hickory Grove 60 24 11.7 1 137 11.7 Route 10 24.7 2 396 16.1 10 - Central Park 60 25 10 - Locust 60 25 Route 11 - Route 61 30-60 22 6.0 1 78 12.9 Route 12 - East Davenport 60 25 12.1 1 156 12.9 Route 532 - East 53rd St 60 25 12.2 1 75 6.1

Totals N/A 450 191.9 17 2,550 15.0 Source: Davenport CitiBus data as compiled by TranSystems. 1 Data represents daily average from July 2003 to June 2004 2 Data for Route 53 is from July to September 2004

Goals and Objectives The Study Advisory Committee (SAC) met on March 8, 2005 and adopted the following goals and objectives for the Iowa Quad Cities Transit Alternatives Analysis:

Transportation and Mobility § Create transit improvements that add people-carrying capacity as necessary, minimize operating costs and improve operating efficiency. § Provide an expanded range of transportation choices. § Augment the Quad Cities’ transportation system. § Expand opportunities for all transit users to move freely to, through and within the Quad Cities. § Proposed improvements should be fundable and affordable.

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§ Proposed improvements should make public transit a more attractive option.

Economic Opportunity and Investment § Support investments in infrastructure, business and community that sustain the heart of the Quad Cities. § Promote a reliable transit system that supports an efficient, effective land use development pattern in major activity centers, minimizes parking demand and facilitates the highest and best use of adjacent properties. § Provide employers with the confidence that their employees have reliable options to travel to and from work.

Communities and Environment § Facilitate the preservation and enhancement of neighborhoods in the Quad Cities. § Acknowledge the individual character and aspirations of each place served, and of the Quad Cities as a whole. § Support regional goals for cleaner air and water, more efficient energy use, and a safer and healthier environment.

These goals and objectives will be used to develop alternatives and evaluation criteria in subsequent phases of this study.

Summary of Findings This technical memorandum summarizes the findings from the existing transit conditions assessment for Bettendorf and Davenport Iowa. This document includes a summary of the operational and financial trends, demographic data, staff and driver interviews, on/off counts, an on board survey and a transfer survey. Key observations are included at the end of this document.

Operating and Financial Trends Among the Bettendorf routes, the Scott Community College route has the highest ridership with nearly 3,000 monthly riders on average. The lowest ridership for the Bettendorf routes is on the new 53rd Street route with less than 1,000 monthly riders. The other three Bettendorf routes have ridership over 2,000 monthly riders. Saturday ridership on the Bettendorf routes shows a downward trend. Davenport routes 4 and 10 have the highest weekday ridership with approximately 500 and 400 respectively and Saturday ridership of approximately 300 and 200 respectively. The lowest weekday ridership for Davenport is 75, 78 and 106 riders on Routes 53, 11 and 6 respectively. The lowest Saturday ridership for Davenport is 45, 48 and 68 riders on Routes 9, 6 and 3, respectively.

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Riders per revenue hour weighs the service quantity (revenue hours) put on the street versus its use (riders). Typically, routes with high ridership per hour are well-used and have the least cost per rider. Conversely, routes with low ridership per hour are poorly used and have the highest costs per rider. Of the Bettendorf routes the Scott Community College route has the highest with 10.1 riders per revenue hour and 53rd Street/Northeast route has the lowest performance with 3.0 riders per revenue hour. The other three routes perform between 7.5 and 8.8 riders per revenue hour. The average for Bettendorf is 8.6 riders per hour. Davenport routes have a range of 21.0 to 6.1 riders per revenue hour with route 7 performing the best and route 53 performing the worst. Route 2 has 7.3 riders per revenue hour and route 6 has 8.7 riders per revenue hour. Route 4 performs well with 20.9 riders per revenue hour. Other routes operate between 9.2 and 16.1 riders per revenue hour. The average for Davenport is 15.0 riders per hour.

As far as financial trends, the operating cost per rider is important because it shows the relative financial commitment being made and can dictate where resources are directed. As a system Davenport bus services cost about $5.00 per rider and Bettendorf bus service is about $6.00 per rider.

Demographic Data Mapping and analysis of demographic data show that current routes generally serve the areas of the community most in need of transit. This coverage includes areas with higher percentages of elderly, low income and no vehicle available as well as areas with high population and housing density.

For the most part, current routes serve high population density areas. However, some routes serve the lowest population density areas of the community. In general, the current system does a good job in serving areas with high housing densities. The current route structure serves some areas with high percentage of senior citizens well while other areas such as north central Bettendorf are not served well. Generally, all of the routes serve the low-income areas well. The areas with the most housing units without vehicles tend to be concentrated in the core of each city. Most of the current routes serve this core area. The largest percentage of single parent households is in north central Davenport with medium concentrations at the core and along outlying portions of the community. Most of the current transit routes serve the core of the city and many of the routes connect with at least portions of the outlying areas as well.

Staff and Driver Interviews As the drivers and staff interact with the riding customers and operations on a daily basis, their perspective is vital to providing a pragmatic dimension to the foregoing statistical analysis. Drivers and staff interviews provided the following input.

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Key issues raised during the interviews for the Bettendorf system were to improve transfers/connections to Davenport buses at Duck Creek Mall for the 12/53 route and in Moline for the Bridge Street route. A suggestion was made for consideration to move the focal point of the routes to 18th and Spruce when Duck Creek Mall construction is completed and transit will no longer be able to access the mall. Other comments included running time problems for the Scott Community College route from too many “bubbles” in the route and dead spots on the Gold route near Crow Creek Road, 29th and Tanglefoot Lane and 29th and Victoria. Respondents also asked for consideration of a half-fare version of the passport and the extension of service to the Dollar Store at 13th Street near Grant Street.

Key issues raised by drivers in Davenport included the lack of riders in the downtown loop, the need for better east-west connections on Kimberly, and the need for better transfer connections between route 12 and Bettendorf route 5. Running time issues raised included the need for at least 5 minutes of recovery time in the schedules, tight running time issues for Route 2 and 10, excess time for Route 7, and running time problems for routes crossing Kimberly.

Davenport staff raised various issues including:

§ Need for a “school in” and a “school out” schedule (which changes service levels depending on whether public schools are in session) § Need for better east-west connections on Kimberly § Provision of service to the Jersey Ridge area possibly with demand response § Unproductivity of the downtown loop § Running time issues with Route 10 § Possibly moving the second bus on Saturdays from Route 2 to somewhere else such as Route 11.

On/Off Counts Specific on/off data for each route can indicate portions of a route that are underutilized. A bus stop boarding and alighting count was performed and the data was analyzed for each transit route.

Observations from the on/off counts regarding each route include:

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Bettendorf Route 1 (Bridge/Red) shows the majority of ons and offs at Duck Creek Mall and at Metro Centre Station in Moline with little intermediate outbound activity along the route. The Saturday boarding and alighting data reflect the same trends. Route 2 (North/Gold) shows most of the boardings and alightings at Duck Creek Mall and at 18th Street and Tanglefoot Lane. There is a fair amount of activity elsewhere along the route except along Crow Creek Road where there are virtually no riders getting on or off. Saturday shows very little ridership on the North route with ons and offs only at Duck Creek Mall and at 18th Street and Tanglefoot Lane, and only one or two riders getting on or off at other locations. Route 3 (Riverfront/Blue) has activity along the entire route with most boardings and alightings at Duck Creek Mall and at the Isle of Capri. Saturday continues to show activity except on the eastern portion of the route between 28th Street and Central Avenue and 28th Street and State Street.

Route 4 (Scott Community College/Green) shows that major stops are Duck Creek Mall, Scott Community College and 29th Street and Dundee Lane. Elsewhere there is sparse activity along the route. For Saturday, the major stops are at Duck Creek Mall and at the Middle Road Hy-Vee with no activity inbound between Middle Road and Devil’s Glen Road and Duck Creek Mall. Route 5 (53rd Street/Northeast/Purple) shows no activity outbound on 18th Street from Echodale Drive to 53rd Street and inbound along Spruce Hills Drive. Major stops are at the 53rd Street Cinemas and at Duck Creek Mall. Saturday shows very little activity along the entire route.

Davenport Route 1 (Rockingham) has activity along the entire route with major stops at Rockingham Road and Concord Street, Rockingham Road and Fairmont Street and at the Downtown Ground Transportation Center. Saturday continues to show activity along most of the route. Marquette (Route 2) shows activity along most of the route with major stops at NorthPark Mall, Genesis West Hospital and the Downtown Ground Transportation Center. For Saturday, there continues to be some boardings and alightings along most of the route. Route 3 (Fairgrounds) indicates major stops at 18th Street and Clark Street, Locust Street and Emerald Drive, Locust Street and Michigan Avenue, and at the Downtown Ground Transportation Center. There is activity along most of the route except between Michigan Avenue and 30th Street and Central Park Avenue and Calvin Court where there is only one boarding. Saturday shows little ridership along the entire route with major stops at Locust Street and Lincoln Avenue, Waverly Road and Telegraph Road and the Downtown Ground Transportation Center.

Route 4 (Brady Street/Harrison Street) shows very high activity along the route with several major stops. There is little activity inbound along Harrison Street between 29th Street and 16th Street. Saturday has generally the same major stops as the weekday. Saturday inbound also has no boardings or alightings along Harrison Street between 32nd Street and Hayes

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Street and between Dover Court and 17th Street. Route 5A (NorthPark) has sparse activity along most of the route. No boardings or alightings were observed outbound between Grand Avenue and Dennison Avenue and Rusholme Street and Bridge Avenue. For Saturday, major stops continue at the same locations and activity along the route continues to be sparse with little activity outbound between Pershing Avenue and 11th Street and Eastern Avenue and 35th Street and no activity inbound between Rusholme Street and Adams Street and 15th Street and Arlington Avenue. Route 5B (Kimberly Downs) shows little ridership although boardings and alightings are spread along the route except inbound where there are few boardings and alightings along Bridge Avenue, 29th Street and Grand Avenue.

Route 6 (Ridgeview) has some activity along most of the route with several major stops. Saturday shows very limited activity along the entire route with no boardings or alightings outbound from Linwood Avenue and Valley Drive to Pine Street and Northwest Boulevard and inbound from 72nd Street and Jebens Avenue to Division Street and 55th Street. Route 7 (Bridgeline) shows activity along the entire route with most people getting on and off at the Downtown Ground Transportation Center, 4th Street and Harrison Street, 3rd Street and Ripley Street, and the Rock Island Terminal. Saturday shows little activity between the Rock Island Terminal and 3rd Street with major stops at the same locations. Route 8 (Telegraph) has activity observed along the entire route. Saturday has little ridership although it is spread along the route with the most significant stops at Rockingham Road and Ditmer Street and at the Downtown Ground Transportation Center.

Route 9 (Hickory Grove) has limited activity along the entire route with most boardings and alightings occurring at several key locations. Saturday also has ridership spread along the route although there are some dead spots along Gaines Street, Division Street, and Hickory Grove Road. Route 10 (Central Park) shows activity along most of the route with major stops at 16th Street and Main Street, Main Street and Locust Street and at Duck Creek Mall at Kimberly Road. Saturday shows gaps in the on/off data for portions of Locust Street and Central Park Avenue. Route 10 (Locust) has major stops at 16th Street and Main Street, 17th Street and Main Street, Main Street and Locust Street, Locust Street and Michigan Street and at Duck Creek Mall with activity along most of the route. Saturday major stops are at 17th Street and Main Street, Main Street and Locust Street, Emerald Drive and Locust Street and at Duck Creek Mall.

Route 61 (Route 11 Tripper) has major stops at APAC, Goose Creek Americana Park and North Park Mall with little activity elsewhere on the route. The H.D.C. Tripper has stops at Hickory Grove Road and Hillandale Road, Locust Street and Fillmore Lane, 15th Street and Warren Street, and the Downtown Ground Transportation Center. Most riders get on and off at Hickory Grove Road and Hillandale Road and the Downtown Ground Transportation Center. Route 12/53 (East Davenport/East 53rd Street) shows a dead spot on Route 12 between Duck Creek Mall and Jersey Ridge Road for both inbound and outbound trips. Major stops are at NorthPark Mall, the Wal-Mart at Elmore Avenue, the Target off of Elmore

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Avenue, Duck Creek Mall and the Downtown Ground Transportation Center. For Saturday there is generally activity along the entire route with the major stops as the weekday in addition to Elmore Circle and Elmore Avenue. Saturday does show some activity at Elmore Avenue between Duck Creek Mall and Jersey Ridge Road.

On-Board Survey A transit user survey was conducted to gather input about transit issues in the community. The survey was designed to obtain input concerning the following:

§ Demographic characteristics of fixed-route riders § Origins and destinations of individuals using the service § Reasons individuals use the service § Interest in various transit improvements

Bettendorf For Bettendorf, survey responses came from all of Bettendorf routes, representing a good cross-section of riders. Respondents generally rode the system from about 6:00 AM to 2:00 PM. Most riders (54 percent) walked to the bus. About 40 percent transferred from another bus. The main reasons people rode the bus were going to or from work (39 percent) and to or from school (26 percent). Thirty-nine percent of respondents rode the bus because they did not have cars. Approximately 27 percent said they ride for multiple reasons which generally included “not having a car.” “to save money,” or “don’t like to drive.” Survey respondents (57 percent) indicated that they rode the bus more than 5 days per week. About 82 percent of the respondents said they know about the PassPORT monthly pass. Almost half (42 percent) of bus riders said they paid cash. For nine different aspects of the transit service, users were particularly pleased with the helpfulness of the bus drivers, punctuality of the buses, and feeling secure on the buses. The “availability of benches, shelters and sign posts,” received the lowest score. The mean age of the survey respondents was 38.1 years. The median age was 40. The annual household income of half (50 percent) of the respondents was under $20,000.

Davenport The survey responses came from all of CitiBus routes, representing a cross-section of riders. Respondents generally rode the system from about 9:00 AM to 4:00 PM. Most riders (57 percent) walked to the bus. 31 percent transferred from another bus. The main reasons people rode the bus were going to or from work (32 percent) and going shopping (17 percent). Approximately 53 percent of respondents rode the bus because they did not have cars. About 21 percent said they ride for multiple reasons which generally included “not having a car” as well as “saving money” or “car in shop.” Survey respondents (46 percent) indicated that they rode the bus 4 to 5 days per week. Approximately 75 percent of the respondents said they know about the PassPORT monthly pass. Over half (54 percent) of bus riders said they paid cash. For nine different aspects of the transit service, users were

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particularly pleased with the helpfulness of the bus drivers, punctuality of the buses, and feeling secure on the buses with the lowest rated category being the “availability of benches, shelters and sign posts”. The mean age of the survey respondents was 36.4 years. The median age was 35. The annual household income of most respondents (62 percent) was under $20,000.

Transfer Survey Transfer data compiled for Davenport and Bettendorf showed the most significant transferring in Davenport occurring to and from routes 4 and 10 with other transferring also occurring on routes 2, 5, 7 and 12. All transfers from MetroLink occurred to Route 7 and most transfers from Bettendorf were to route 10. Bettendorf had most transfers issued from Davenport’s route 10, and within Bettendorf, the Riverfront route issued and received the most transfers. Transfers from MetroLink occurred to the Bridge Route and most transfers from Davenport were from Route 10.

Key Observations § Evaluate routes with low ridership to determine if they should be eliminated, reconfigured with other routes, or transformed into a new mode such as a flex route. Lowest ridership occurs in Bettendorf on the new 53rd Street route and in Davenport on Routes 53 (East 53rd Street), 11 (Route 61) and 6 (Ridgeview) during the week and routes 9 (Hickory Grove), 6 and 3 (Fairgrounds) on Saturdays.

§ Make minor adjustments to routes as appropriate based on demographic data.

§ Consider moving Bettendorf transit center from Duck Creek Mall to 18th Street and Spruce.

§ Work on running time issues with Scott Community College route.

§ Evaluate the North route to remove excessive bubbles and dead spots in the route near Crow Creek.

§ Work to improve transfers and connections.

§ Review Davenport downtown operations to determine effective routing. Based on staff and driver surveys, routes operating downtown are underutilized.

§ Assess running time issues with Route 2 (Marquette) and 10(Central Park/Locust).

§ Consider “school in” versus “school out” schedule for Davenport. “School out” would decrease service levels when public schools are out of session (such as during the summer). “School in” would do the opposite.

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§ Improve east-west connections on Kimberly.

§ Determine appropriate service to the Jersey Ridge area if any.

§ Consider moving the second bus on Saturdays from Route 2 (Marquette) to somewhere else such as Route 11 (Route 61).

§ Evaluate portions of routes with little or no boarding and alighting to determine more productive routing schemes.

§ Consider providing additional benches, shelters and sign posts in both Bettendorf and Davenport.

§ Consider demand response service for Saturday in Bettendorf.

Technical Memorandum #2: 18 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

II. OPERATING AND FINANCIAL TRENDS

A key component in evaluating current service is to determine which routes do well and which need attention. Several data are used to assess the relative success of services. They are ridership, productivity (riders per revenue hour) and operating cost per rider.

Ridership Trends Figures 2, 3 and 4 show the overall trend in system ridership for Bettendorf and Davenport respectively. The figure shows ridership by month and type of fare paid (adults, elderly and disabled for Bettendorf and adults, elderly, disabled, students and passes for Davenport). From July 2001 to November 2004 monthly ridership for all three fare categories for the Bettendorf system has been steady at about 10,000 boardings. This translates into approximately 120,000 annual riders. For Davenport, the sample day had about 1,800 riders for all five fare categories. Note that data were not available for December 2002; hence the value of “0” in Figures 3 and 4. The Davenport system carries approximately 750,000 annual riders.

Figure 2 Bettendorf Monthly Ridership Trend by Fare Type

(Stacked)

14,000

12,000

10,000

8,000 Disabled Elderly Adults 6,000 Monthly Riders

4,000

2,000

Jul-01Aug-01Sep-01Oct-01Nov-01Dec-01Jan-02Feb-02Mar-02Apr-02May-02Jun-02Jul-02Aug-02Sep-02Oct-02Nov-02Dec-02Jan-03Feb-03Mar-03Apr-03May-03Jun-03Jul-03Aug-03Sep-03Oct-03Nov-03Dec-03Jan-04Feb-04Mar-04Apr-04May-04Jun-04Jul-04Aug-04Sep-04Oct-04Nov-04 Month/Year Source: Bettendorf Transit data as compiled by TranSystems. s

Technical Memorandum #2: 19 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 3 Davenport Monthly Weekday Ridership Trend by Fare Type

(Stacked)

2,500

2,000

1,500 Pass Adult Student Disabled 1,000 Senior Sample Day Riders

500

Jul-03 Jul-04 Sep-02 Oct-02 Nov-02 Dec-02 Jan-03 Feb-03 Mar-03 Apr-03 May-03 Jun-03 Aug-03 Sep-03 Oct-03 Nov-03 Dec-03 Jan-04 Feb-04 Mar-04 Apr-04 May-04 Jun-04 Aug-04 Sep-04 Month/Year Source: Davenport CitiBus data as compiled by TranSystems. 1December 2002 data not available.

Figure 4 Davenport Monthly Saturday Ridership Trend by Fare Type

(Stacked)

1,400

1,200

1,000

800 Pass Adult Student Disabled 600 Senior Sample Day Riders

400

200

Technical Memorandum #2: 20 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 5 shows Bettendorf monthly ridership trends by route. Figure 6 shows Bettendorf average Saturday ridership by route. Figures 7 through 9 show Davenport monthly weekday ridership by route. Figures 10 through 12 show Davenport monthly Saturday ridership by route. The Scott Community College route has the highest ridership among the Bettendorf routes with nearly 3,000 monthly riders on average. With the exception of the new 53rd Street route, each Bettendorf route has ridership over 2,000 monthly riders. Saturday ridership on the Bettendorf routes shows a downward trend. Davenport routes 4 and 10 have the highest ridership with nearly 13,000 monthly riders and 9,000 monthly riders respectively. Weekday ridership for Routes 4 and 10 is approximately 500 and 400 respectively. Saturday ridership for Routes 4 and 10 is approximately 300 and 200, respectively.

Figure 5 Bettendorf Monthly Ridership

4,000

3,500

3,000

2,500 Route 1 (Bridge) Route 2 (North) 2,000 Route 3 (Riverfront) Route 4 (Scott) Route 5 (53rd Ave) Monthly Riders 1,500

1,000

500

Jul-01 Jul-02 Jul-03 Jul-04 Aug-01Sep-01Oct-01Nov-01Dec-01Jan-02Feb-02Mar-02Apr-02May-02Jun-02 Aug-02Sep-02Oct-02Nov-02Dec-02Jan-03Feb-03Mar-03Apr-03May-03Jun-03 Aug-03Sep-03Oct-03Nov-03Dec-03Jan-04Feb-04Mar-04Apr-04May-04Jun-04 Aug-04Sep-04Oct-04Nov-04 Month/Year Source: Bettendorf Transit data as compiled by TranSystems. 1Route 5 (53rd Avenue) service began July 2004.

Technical Memorandum #2: 21 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 6 Bettendorf Average Saturday Ridership

FY 2001 through FY 2004

30 Route 1 (Bridge) Route 2 (North) 25 Route 3 (Scott CC) Route 4 (Riverfront) 20 Riders Per Saturday

Jul-01 Jul-02 Jul-03 Sep-01 Nov-01 Jan-02 Mar-02 May-02 Sep-02 Nov-02 Jan-03 Mar-03 May-03 Sep-03 Nov-03 Jan-04 Mar-04 May-04 Month/Year Source: Bettendorf Transit data as compiled by TranSystems. 1Fiscal year is from July 1 through June 30.

Figure 7 Davenport Weekday Ridership – Routes 1-4

700

600

Route 4

500

400

Route 2 & 6

300 Average Daily Riders

200 Route 1 Route 2 100 Route 3

Technical Memorandum #2: 22 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 8 Davenport Weekday Ridership – Routes 5-8

400

350

300 Route 7

250 Route 5

200 Route 8

Average Daily Riders 150

100 Route 6

Jul-03 Jul-04 Sep-02 Oct-02 Nov-02 Dec-02 Jan-03 Feb-03 Mar-03 Apr-03 May-03 Jun-03 Aug-03 Sep-03 Oct-03 Nov-03 Dec-03 Jan-04 Feb-04 Mar-04 Apr-04 May-04 Jun-04 Aug-04 Sep-04 Month/Year 1December 2002 data not available. Source: Davenport CitiBus data as compiled by TranSystems. 2Route 6 service began March 2004.

Figure 9 Davenport Weekday Ridership – Routes 9-53

600

500

Route 10 400

300 Average Daily Riders 200

Route 12

Route 9 100 Route 11 Route 53

Jul-03 Jul-04 Sep-02 Oct-02 Nov-02 Dec-02 Jan-03 Feb-03 Mar-03 Apr-03 May-03 Jun-03 Aug-03 Sep-03 Oct-03 Nov-03 Dec-03 Jan-04 Feb-04 Mar-04 Apr-04 May-04 Jun-04 Aug-04 Sep-04 Month/Year 1December 2002 data not available. Source: Davenport CitiBus data as compiled by TranSystems. 2Route 53 service began July 2004.

Technical Memorandum #2: 23 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 10 Davenport Saturday Ridership – Routes 1-4

600

500

400

Route 4

300 Average Daily Riders 200

Route 2 & 6

Route 1 100

Route 3 Route 2 -

Figure 11 Davenport Saturday Ridership – Routes 5-8

250

200

Route 7

150

Route 8 100 Average Daily Riders

50 Route 5 Route 6

Jul-03 Jul-04 Sep-02 Oct-02 Nov-02 Dec-02 Jan-03 Feb-03 Mar-03 Apr-03 May-03 Jun-03 Aug-03 Sep-03 Oct-03 Nov-03 Dec-03 Jan-04 Feb-04 Mar-04 Apr-04 May-04 Jun-04 Aug-04 Sep-04 Month/Year 1December 2002 data not available. Source: Davenport CitiBus data as compiled by TranSystems. 2Route 6 service began March 2004.

Technical Memorandum #2: 24 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 12 Davenport Saturday Ridership – Routes 9-53

300

250

Route 10 200

150

Route 12 Average Daily Riders 100

Route 9 50

Route 53 -

Jul-03 Jul-04 Sep-02 Oct-02 Nov-02 Dec-02 Jan-03 Feb-03 Mar-03 Apr-03 May-03 Jun-03 Aug-03 Sep-03 Oct-03 Nov-03 Dec-03 Jan-04 Feb-04 Mar-04 Apr-04 May-04 Jun-04 Aug-04 Sep-04 Month/Year 1December 2002 data not available. Source: Davenport CitiBus data as compiled by TranSystems. 2Route 53 service began July 2004.

Ridership per Revenue Hour Another measure of efficiency is “ridership per revenue hour.” While ridership is a good indicator of how well a route is being used, dividing the number by hours of service provided on the route weighs the service quantity put on the street versus its use. Typically, routes with high ridership per hour are well-used and have the least cost per rider. Conversely, routes with low ridership per hour are poorly used and have the highest costs per rider.

Figure 13 shows, by route, weekday ridership per revenue hour for the Bettendorf routes for July 2001 to November 2004. Revenue hour information was unavailable for calculation of productivity for Saturday. Figures 14 through 16 show weekday ridership per revenue hour for the Davenport routes from September 2002 to September 2004. Figures 17 through 19 show Saturday ridership per revenue hour for the Davenport routes.

Technical Memorandum #2: 25 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 13 Bettendorf Weekday Riders per Service Hour

10 Route 1 (Bridge) Route 2 (North) Route 3 (Riverfront) 8 Route 4 (Scott) Route 5 (53rd Ave) System 6 Riders Per Service Hour

Figure 14 Davenport Weekday Riders per Service Hour – Routes 1-4

Route 4 20

System 15

Route 1

Route 2 & 6 Riders Per Service Hour Route 3 10 Route 2

Technical Memorandum #2: 26 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 15 Davenport Weekday Riders per Service Hour – Routes 5-8

25 Route 7

20 Route 8

System 15 Riders Per Service Hour Route 5 Route 6 10

Jul-03 Jul-04 Sep-02 Oct-02 Nov-02 Dec-02 Jan-03 Feb-03 Mar-03 Apr-03 May-03 Jun-03 Aug-03 Sep-03 Oct-03 Nov-03 Dec-03 Jan-04 Feb-04 Mar-04 Apr-04 May-04 Jun-04 Aug-04 Sep-04 Month/Year 1December 2002 data not available. Source: Davenport CitiBus data as compiled by TranSystems. 2Route 6 service began March 2004.

Figure 16 Davenport Weekday Riders per Service Hour – Routes 9-12

Route 10

20 Route 12

System 15

Route 9 Route 11 10 Riders Per Service Hour

Technical Memorandum #2: 27 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 17 Davenport Saturday Riders per Service Hour – Routes 1-4

Route 4

Route 1 System Riders Per Service Hour 10

Route 3 Route 2 & 6

5 Route 2

Figure 18 Davenport Saturday Riders per Service Hour – Routes 5-8

Route 7 20

System

10 Riders Per Service Hour

Route 5 Route 8 5 Route 6

Jul-03 Jul-04 Sep-02 Oct-02 Nov-02 Dec-02 Jan-03 Feb-03 Mar-03 Apr-03 May-03 Jun-03 Aug-03 Sep-03 Oct-03 Nov-03 Dec-03 Jan-04 Feb-04 Mar-04 Apr-04 May-04 Jun-04 Aug-04 Sep-04 Month/Year 1December 2002 data not available. Source: Davenport CitiBus data as compiled by TranSystems. 2Route 6 service began March 2004.

Technical Memorandum #2: 28 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 19 Davenport Saturday Riders per Service Hour – Routes 9-12

Route 12 14

12 Route 10

10 System

8 Route 9

6 Riders Per Service Hour

Jul-03 Jul-04 (2)Sep-02 Oct-02 Nov-02 Dec-02 Jan-03 Feb-03 Mar-03 Apr-03 May-03 Jun-03 Aug-03 Sep-03 Oct-03 Nov-03 Dec-03 Jan-04 Feb-04 Mar-04 Apr-04 May-04 Jun-04 Aug-04 Sep-04 Month/Year Source: Davenport CitiBus data as compiled by TranSystems. 1December 2002 data not available.

Operating Cost Table 3 shows the Bettendorf operating cost, revenue and cost per rider information for July 2001 through June 2004. Figure 20 shows the Bettendorf cost per rider trend. Table 4 shows Davenport operating cost, revenue, and cost per rider information for October 2002 through September 2004. Figure 21 shows the cost per rider trend for Davenport. Operating cost per rider is important because it shows the relative financial commitment being made and can dictate where resources are directed. As can be seen, as a system, Bettendorf bus service cost about $6.00 per rider and Davenport bus services is about $5.00 per rider.

Technical Memorandum #2: 29 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Table 3 Bettendorf Cost per Rider Fiscal Operating Passenger Revenue Cost per Subsidy per Cost per Hour Riders Year1 Cost Revenue Hours Rider Rider

FY02 $638,497 $34,923 12,862.56 $49.64 127,396 $5.01 $4.74

FY03 $683,466 $31,214 12,913.20 $52.93 120,640 $5.67 $5.41

FY04 $789,881 $30,366 12,949.84 $61.00 110,930 $7.12 $6.85

1 Fiscal year is from July 1 through June 30. Source: Bettendorf Transit data as compiled by TranSystems.

Figure 20 Bettendorf Cost per Rider Trends

$8.00

$7.00

$6.00

$5.00

Cost per Rider $4.00

Cost Subsidy per Rider

$3.00

$2.00

$1.00

$0.00 FY02 FY03 FY04 Fiscal Year Source: Bettendorf Transit data as compiled by TranSystems. 1Fiscal year is from July 1 through June 30.

Technical Memorandum #2: 30 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Table 4 Davenport Cost per Rider Fiscal Operating Passenger Revenue Cost per Subsidy per 1 Quarter Cost per Hour Riders Year Cost Revenue Hours Rider Rider

2 FY03 1 $913,848 $58,499 12,829.85 $71.23 2 $857,909 $70,658 13,007.29 $65.96 131,380 $6.53 $5.99 3 $849,671 $73,695 12,829.85 $66.23 190,426 $4.46 $4.07 4 $939,832 $73,279 13,007.29 $72.25 184,776 $5.09 $4.69 $3,561,260 $276,131 51,674 $68.92 506,582 $5.36 $4.92

FY04 1 $904,830 $71,851 13,007.29 $69.56 176,367 $5.13 $4.72 2 $857,505 $83,440 13,007.29 $65.92 190,693 $4.50 $4.06 3 $801,164 $78,491 13,007.29 $61.59 201,903 $3.97 $3.58 4 $799,947 $80,881 13,184.73 $60.67 197,027 $4.06 $3.65 $3,363,446 $314,663 52,207 $64.43 765,990 $4.39 $3.98

FY05 1 $1,021,855 $90,727 13,859.28 $73.73 187,901 $5.44 $4.96

1 Fiscal year is from July 1 through June 30. 2 FY03 Riders, Cost per Rider and Subsidy per Rider is based on Quarters 2-4 only. Source: Davenport CitiBus data as compiled by TranSystems.

Figure 21 Davenport Cost per Rider Trends

$6.00

$5.00

$4.00

Cost per Rider $3.00

Cost Subsidy per Rider

$2.00

$1.00

$0.00 FY03 FY04 FY05 Quarter 1Fiscal year is from July 1 through June 30. Source: Davenport CitiBus data as compiled by TranSystems. 2FY03 based on Quarters 2-4 and FY05 based on Quarter 1.

Technical Memorandum #2: 31 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

III. DEMOGRAPHIC DATA

Figures 22 through 28 on the next several pages illustrate several demographic variables that typically indicate a need for transit. The figures overlay the current route structure to show how well the current system serves traditional transit populations as well as to help identify areas that need service. All data in the figures are from the 2000 U.S. Census and are displayed at the block group level.

Population Density Population density is measured in terms of people per square mile. Generally, the higher the density, the better it is for transit. Figure 22 shows the higher density areas in darker shades while sparsely populated areas are in lighter shades. As seen, the densest parts of the urban area are at its core. For the most part, current routes serve high density areas. However, some routes serve the lowest density areas of the community.

Figure 22 Scott County Population Density

Technical Memorandum #2: 32 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Housing Density Figure 23 shows housing density per square mile. Similar to the population density display, the denser the housing units per square mile, the more favorable are the conditions to generating transit ridership.

In general, the current system does a good job in serving areas with high housing densities.

Figure 23 Scott County Housing Unit Density

Technical Memorandum #2: 33 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Senior Citizen Population Figure 24 shows the locations of people who are 65 years of age and older. Typically, these senior citizens can be a good market for transit to serve. On average, 12 percent of the population of Scott County is senior citizens. The figure shows in the darkest shades those areas that are above this average. The current route structure serves some areas with high percentage of senior citizens well while other areas such as north central Bettendorf are not served well.

Figure 24 Scott County Percentage of Population Age 65 and Older

Technical Memorandum #2: 34 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Household Income and Poverty Status Among the most important factors in determining transit need are household income and poverty status. This relationship is supported by the user survey data collected for this study (see Section VI, On-Board Survey). For each community, the most frequently cited reason for using transit is the lack of a private vehicle. Automobile ownership and household income reflect an inverse relationship; automobile ownership is often used as a surrogate measure of income.

Identifying low-income areas can help identify where service is needed. Figure 25 and Figure 26 respectively show “low income” and “below poverty level” populations. The locations with the high concentrations of low income or below poverty level households are in darker shades. Generally, all of the routes serve these low-income areas well.

Figure 25 Scott County Household Income in 1999

Technical Memorandum #2: 35 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 26 Percentage of Families Living Below Poverty Level

Technical Memorandum #2: 36 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Vehicle Availability Figure 27 shows the percentage of housing units with no vehicle available. These “automobile-less” housing units are good markets because transit serves people with no other means of travel. Overall, 8 percent of the housing units in Scott County have no vehicle available. The three darkest shades in the figure show areas of the County above average concentrations of housing units without vehicles. The areas with the most housing units without vehicles tend to be concentrated in the core of each city. Most of the current routes serve this core area.

Figure 27 Percentage of Occupied Housing Units with No Vehicle Available

Technical Memorandum #2: 37 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Single Parent Households Single parent households are selected because they represent, to some degree, lower income locations. As such, they are potential markets for transit service. Figure 28 shows the locations of single parent households. The largest percentage of single parent households is in north central Davenport with medium concentrations at the core and along outlying portions of the community. Most of the current transit routes serve the core of the city and many of the routes connect with at least portions of the outlying areas as well.

Figure 28 Percentage of Families that are Single Parent Households

Summary In general, current routes serve the areas of the community most in need of transit. The elderly and low-income areas (including housing units without vehicles) generally are served by the current route structure. Therefore, from a demographic perspective CitiBus and Bettendorf Transit are generally well-positioned.

Technical Memorandum #2: 38 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

IV. STAFF AND DRIVER INTERVIEWS

As part of the review of existing conditions, the drivers and staffs of the Bettendorf and Davenport systems were interviewed. The purpose of the interviews was to determine the service issues facing the systems. As the drivers and staff interact with the riding customers and operations on a daily basis, their perspective is vital to providing a pragmatic dimension to the foregoing statistical analysis.

Bettendorf The Bettendorf staff and drivers were interviewed on January 26, 2005 at the Bettendorf Public Works building located on Devil’s Glen Road. Drivers representing morning and afternoon shifts were each interviewed in two separate groups. Two members of the Bettendorf staff joined one of the meetings and presented their views as well.

Key issues raised during the interviews for Bettendorf Transit were the need to improve transfers/connections to Davenport buses at Duck Creek Mall for Routes 12/53 and in Moline for the Bridge Street route. A suggestion was made for consideration to move the focal point of the routes to 18th Street and Spruce Hills Drive when Duck Creek Mall reconstruction is completed and adequate space for a transfer station will not be available. Other comments included running time problems for Route 4 (Green/Scott Community College) from too many “bubbles” in the route and dead spots on Route 2 (Gold/North) near Crow Creek Road, 29th Street and Tanglefoot Lane and 29th Street and Victoria Street. Respondents also asked for consideration of a half-fare version of the passport and the extension of service to the Dollar Store at 13th Street near Grant Street.

Davenport Two separate interviews were conducted for the Davenport system, first with key staff of CitiBus, including the general manager, then with drivers who volunteered to make comments. Both sessions were held on January 27, 2005.

Key issues raised by drivers included the lack of riders in the downtown loop, the need for better east-west connections on Kimberly Road, and the need for better transfer connections between Route 12 and Bettendorf Route 5. Running time issues raised included the need for at least 5 minutes of recovery time in the schedules, tight running time issues for Routes 2 and 10, excess time for Route 7, and running time problems for routes crossing Kimberly Road.

Staff raised issues including: § Need for a “school in” and a “school out” schedule (which changes service levels depending on whether public schools are in session) § Need for better east-west connections on Kimberly Road

Technical Memorandum #2: 39 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

§ Provision of service to the Jersey Ridge area, possibly with demand response § Unproductivity of the downtown loop § Running time issues with Route 10 § Possibly moving the second bus on Saturdays from Route 2 to somewhere else such as Route 11.

Technical Memorandum #2: 40 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

V. ON/OFF COUNTS

One of the most important considerations in assessing system productivity was conducting a bus stop boarding and alighting count to determine where activity occurs along each transit route. A checker work force performed the counts. An on/off count was conducted on December 14, 15, and 16 and on Saturday December 11, 2004. The December counts were supplemented by additional counts during the week of March 1 to March 5, 2005. Observations can be made using the available data. The team carried out the count using human checkers by stationing them on buses and having them record the number of passengers getting on or off buses at each stop along the route. In reading the chart data, positive numbers represent passengers getting on the bus and negative numbers represent passengers getting off the bus.

Bettendorf Figures 29 through 48 show the on/off counts for Bettendorf.

Route 1 – Bridge (Red) Route The data indicate that the majority of boardings and alightings occur at Joevan and the Metro Center station in Moline, as illustrated in Figures 29 and 30. There is little intermediate outbound activity along the route but inbound there is activity along 14th Street. The Saturday boarding and alighting data (Figures 31 and 32) reflect the same trends.

Figure 29 Route 1: Bridge (Red) Route Weekday Outbound

60 ON OFF

0 Total Riders

River Drive Exit 8th Street at Grant8th Street at State -20 Holmes at 8th Street8th Street at Brown 74 Highway (Bridge) Metro Centre Station Kimberly at Mississippi Holmes at 10th Street State Street at 10thState Street Street at 11thState Street Street at 12th Street River Drive at 19thRiver Street Drive at 18thRiver Street Drive at 17thRiver Street Drive at 15th Street (Jovann's)Lincoln at Kimberly Mississippi at 12th St / Holmes

-40

-60 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 41 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 30 Route 1: Bridge (Red) Route Weekday Inbound

60 ON 50 OFF

10 Total Riders 0

-10 Kimberly

14th Street at Grant Kimberly at Lincoln Lincoln at (Jovann) Metro Centre Station River Drive Entrance 74 Highway (Bridge) 14th Street at Brown 14th Street at Calvert -20 River Drive at 17th StreetRiver Drive at 18th StreetRiver Drive at 19th Street 14th Street at Mississippi 74 Highway (Bridge) at State

-30

-40 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 31 Route 1: Bridge (Red) Route Saturday Outbound

20 ON OFF 15

Groat State Total Riders Jovann Brown Mississippi 10th Street 8th Street 10th Street 11th Street 12th Street 19th Street 18th Street 17th Street 15th Street -5 12th St / Holmes River Drive Exit Lincoln at Kimberly 74 Highway (Bridge Metro Centre Station

-10

-15

-20 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 42 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 32 Route 1: Bridge (Red) Route Saturday Inbound

10 ON OFF 8

2 Total Riders

State Grant Brown Calvert Lincoln Kimberly (Jovann) 15th Street 17th Street 18th Street 19th Street Mississippi -2

74 Highway (Bridge River Drive Entrance

-4

-6 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Route 2 – North (Gold) Route The data show that most of the boardings and alightings occur at Joevan and 18th Street/Tanglefoot Lane (Figures 33 and 34). There is a fair amount of activity elsewhere along the route except along Crow Creek Road where there are virtually no riders getting on or off. Saturday shows very little ridership on the North route (Figures 35 and 36) with on and offs only at Joevan and at 18th Street and Tanglefoot Lane, and only one or two riders getting on or off at Learning Campus Drive, 18th Street, 29th Street and Tanglefoot Lane, Greenbriar Drive, Hawthorne Drive, Hillside Drive, Magnolia Drive and Oak Park Drive.

Technical Memorandum #2: 43 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 33 Route 2: North (Gold) Route Weekday Outbound

70 ON OFF 60

20 Total Riders

Dawn Davis BerryCrest Dale Victoria Prairie PrairieMallard AmberAtwood Olympia Strafford Glenview Fairview Partridge Winston43rd Ave MontclairNorlfork Winston Mayfield Queens Oakbrook San Jose Tech Drive TanglefootPark31st Wild Street Richmond 31st Street Lockwood Lindbergh St. Johns Kingsway -1014th Street 18th Street 18th Street18th Street 29th Street DevilsTanglewood Glen Crow 34thCreek Street Apple Valley18th CrowStreet Creek ParkwayElmwood Drive LaneFair Meadows Sunburst Drive Crow Creek Ct New Lexington

VictoriaMaplecrest at Maplecrest at Willow Jovann's at Middle Road Spruce Hills/23rdLearning Street Campus Drive -20 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 34 Route 2: North (Gold) Route Weekday Inbound

40 ON 30 OFF

Holly Rolling Hillside HickorySalemSkyline JoVann Apple ParkdaleCt Hampton WillshireOakwood MagnoliaCypress Heather OlympiaHillcrest ElmwoodParkwaySan JoseOak Park -10 Somerset El DoradoGreenbrier Wakonda Spruce Hill HawthorneHorizon Ct CrestviewGreenway SycamoreWoodland 14th StreetOakbrook Midland Hill Manchester Clover Hills Utica Ridge Summit Hills Linden Lane Middle Road Tanglefoot Ct Golden Valley Tam-O-Shanter Tanglefoot Ter Total Riders 18th Street at Tanglefoot-20

-30

-40

-50

-60 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 44 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 35 Route 2: North (Gold) Route Saturday Outbound

8 ON OFF 6

Total Riders 0

Dawn Davis BerryCrest Dale Victoria Willow Prairie PrairieMallard AmberAtwood Olympia Strafford Glenview Fairview Partridge Winston43rd Ave MontclairNorlfork Winston Mayfield Queens Oakbrook San Jose TanglefootPark Wild Richmond Lockwood Lindbergh St. Johns Kingsway 14th Street 18th Street 18th Street18th StreetTech DriveMaplecrest 29th Street 31st Street DevilsTanglewood Glen Crow 34thCreek Street 31st Street Apple Valley18th CrowStreet Creek Fair Meadows -2 ParkwayElmwood Drive Lane Sunburst Drive Crow Creek Ct New Lexington

Jovann's at Middle Road Spruce Hills/23rdLearning Street Campus Drive

-4

-6 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 36 Route 2: North (Gold) Route Saturday Inbound

8 ON OFF 6

Total Riders 0

Holly Rolling Spruce Hillside HickorySalemSkyline Apple ParkdaleCt Hampton Willshire MagnoliaCypress Heather OlympiaHillcrest Parkway JoVann Somerset El DoradoGreenbrier Wakonda Oakwood HawthorneHorizon Ct CrestviewGreenway SycamoreWoodland Elmwood San JoseOak Park Oakbrook Midland Hill Manchester Clover Hills Utica Ridge Linden Lane 14th Street Tanglefoot Ct Golden Valley Summit Hills Middle Road -2 Tam-O-Shanter Tanglefoot Ter

18th Street at Tanglefoot

-4

-6 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 45 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Route 3 – Riverfront (Blue) Route The data shows weekday activity along the entire route with most boardings and alightings at Joevan and at the Isle of Capri (Figures 37 and 38). Saturday continues to show activity except on the eastern portion of the route between 28th Street and Central Avenue and 28th Street and State Street (Figures 39 and 40).

Figure 37 Route 3: Riverfront (Blue) Route Weekday Outbound

70 ON OFF 60

20 Total Riders

Alcoa Plus Vogt State State Lincoln BellevueCentral Tenplus Central Kimberly 15th Steet Riverview -10 Timberlane14th Street 16th Street17th 18thStreet 19thStreet Street21st Street23rd Street24th Street25th 26thStreet Street27th Street28th Street 29th 30thStreet Street31st Street 33rd Street Devils Glen 35th Street33rd 31stStreet Street30th Street29th Street28th Street27th Street26th Street23rd22nd Street Street21st Street20th 19thStreet Street18th Street17th 16thStreet Street Isle of Capri Highland Park 28 1/2 Street 28th1/2 Street 26 1/2 Th Street Geo Thuenen Dr Jovanns at Lincoln

-20 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 46 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 38 Route 3: Riverfront (Blue) Route Weekday Inbound

ON 30 OFF

State Great Oak Cody North Brown Sunset Central Bellvue Lincoln ParkwayElmwood Olympia Parkway San Jose Oak Park Jovanns -10 18th Street Mississippi Anderson 14th Street Oakbrook Middle Road Elmwood Ave Elmwood Lane Total Riders -20

Isle of Capri at Geo Thuenen Dr

-30

-40

-50

-60 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 39 Route 3: Riverfront (Blue) Route Saturday Outbound

20 ON OFF

10 Total Riders 5

Plus Vogt State State Lincoln Alcoa Kimberly BellevueCentral Tenplus Central 15th Steet Riverview Timberlane14th Street 16th Street17th 18thStreet 19thStreet Street21st 23rdStreet Street24th Street25th 26thStreet Street27th Street28th Street 29th 30thStreet Street31st Street 33rd Street Devils Glen 35th Street33rd Street31st 30thStreet Street29th Street28th Street27th Street26th Street23rd22nd Street Street21st Street20th 19thStreet Street18th Street17th 16thStreet Street Isle of Capri Highland Park 28 1/2 Street 28th1/2 Street 26 1/2 Th Street Geo Thuenen Dr Jovanns at Lincoln -5 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 47 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 40 Route 3: Riverfront (Blue) Route Saturday Inbound

8 ON 6 OFF

State Great Oak Cody North Brown Sunset Central Bellvue Lincoln ParkwayElmwood Olympia Parkway San Jose Oak Park Jovanns -2 18th Street Mississippi Anderson 14th Street Oakbrook Middle Road Elmwood Ave Elmwood Lane Total Riders -4

Isle of Capri at Geo Thuenen Dr

-6

-8

-10

-12 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Route 4 – Scott Community College (Green) Route The data indicates major stops at Joevan, Scott Community College and 29th Street and Dundee Lane (Figures 41 and 42). Elsewhere there is sparse activity along the route. For Saturday, the major stops are at Joevan and at the Middle Road Hy-Vee with no activity inbound between Middle Road and Devil’s Glen Road and Joevan (Figures 43 and 44).

Technical Memorandum #2: 48 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 41 Route 4: Scott Community College (Green) Route Weekday Outbound

ON OFF

20 Total Riders

Stafford Dundee San Jose Parkway Elmwood Olympia Camden Oakbrook 14th Street 18th Street 29th Street Cambridge Maplecrest Katie Lane Grandview Devils GlenMiddle RoadOld Belmont Quail Ridge Fair Meadows Happy Loe Dr. -20 Spruce/23rd Street Jovanns at Middle Road Corral-Scott Comm College

-40 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 42 Route 4: Scott Community College (Green) Route Weekday Inbound

60 ON OFF

Elk State Voget Fawn Lindy Total Riders Valley Fenno Manor Tower Central Raliegh Holliday Ellington Deertrail Pleasant Strafford OlympiaParkwaySan JoseOak Park OakbrookJovanns BillinghamWerndruch 42nd Street39th StreetDevils Glen AAA Court29th Street 18th Street 14th Sttreet Oakory Lane Legends TrailMiddle Road Fair Meadows Belmont at West Deerbrook/Hallie -20 Alcoa Main Entrance Hickory Hills/Center Ct 23rd Street/Spruce Hills Corral-Scott Comm College

-40

-60 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 49 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 43 Route 4: Scott Community College (Green) Route Saturday Outbound

10 ON OFF

Parkway Elmwood Olympia Stafford Camden Dundee Oakbrook San Jose Cambridge Maplecrest Katie Lane Grandview 14th Street 18th Street 29th Street Devils Glen Old Belmont Quail Ridge Fair Meadows Happy Loe Dr. Spruce/23rd Street -5 Middle Road Hy Vee Jovanns at Middle Road Corral-Scott Comm College Total Riders

-10

-15

-20 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 44 Route 4: Scott Community College (Green) Route Saturday Inbound

6 ON OFF 4

Elk State Voget Fawn Lindy Valley Fenno Manor Central Raliegh Tower Ellington Deertrail Pleasant Holliday Strafford OlympiaParkway Jovanns Billingham AAA Court San JoseOak Park Oakbrook -2 Werndruch 42nd Street39th StreetDevils Glen Middle Road 29th Street 18th Street 14th Sttreet Oakory Lane Legends Trail Fair Meadows Belmont at West Deerbrook/Hallie Alcoa Main Entrance Hickory Hills/Center Ct 23rd Street/Spruce Hills Scott Community College -4 Total Riders

-6

-8

-10

-12 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 50 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Route 5 – 53rd Street/Northeast (Purple) Route The route shows no activity outbound on 18th Street from Echodale Drive to 53rd Street and inbound along Spruce Hills Drive. Major stops are at the 53rd Street Cinemas and at Joevan (Figures 45 and 46). Saturday shows very little activity along the entire route (Figures 47 and 48).

Figure 45 Route 5: 53rd Street/Northeast (Purple) Route Weekday Outbound

ON OFF 20

Total Riders 5

Dale Crest Berry Avalon Sutton Navajo MarinHunter Hawk Falcon Parkway Shaker Queens AshburyVictoria Oakbrook San Jose ElmwoodPolympia Tech DriveWavelandSouthview Pinehurst BrooksideEchodaleTanglefootKingsway St. Johns Lindewood Lakeview 14th Street 18th Street Spruce Hills MaplecrestPinehurst Ct Crow CreekKennelworth 53rd Street Utica Ridge -5 New Lexington 53rd St (Cinemas) Hy Vee (Corporate Dr) Jovanns at Middle Road

Learning Campus/Cumberland -10 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 51 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 46 Route 5: 53rd Street/Northeast (Purple) Route Weekday Inbound

ON OFF 5

Tronhill AvalonWestor Oxford SuttonShaker Avalon Magnolia Wilshire OlympiaHyperionHarmonyHillvrest Winston Hampton Olympia Parkway Jovanns Tanglefoot Tanglefoot Woodland Westwood Greenbriar Elmwood San JoseOak Park Oakbrook Crow Creek Utica Ridge 40th Street Spruce Hills Linden Lane 18th Street 14th Street Golden Valley Summit Hills Middle Road -5 Utica Ridge Ct

Terrace Park ( Trinity Hospital)

Cinemas (53rd Street) at Utica Ridge Total Riders -10

-15

-20

-25 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 47 Route 5: 53rd Street/Northeast (Purple) Route Saturday Outbound

10 ON OFF

Dale Crest Berry Marin Hawk Total Riders Avalon Sutton Navajo Hunter Falcon Parkway Shaker Queens AshburyVictoria Oakbrook San Jose ElmwoodPolympia WavelandSouthview Pinehurst BrooksideEchodaleTanglefootKingsway St. Johns Lindewood Lakeview 14th Street 18th Street Spruce Hills Tech Drive MaplecrestPinehurst Ct Crow Creek Kennelworth 53rd Street Utica Ridge New Lexington 53rd St (Cinemas) Hy Vee (Corporate Dr) Jovanns at Middle Road

-5 Learning Campus/Cumberland

-10 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 52 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 48 Route 5: 53rd Street/Northeast (Purple) Route Saturday Inbound

10 ON OFF

Sutton Tronhill Wilshire Hillcrest AvalonWestorWinston Oxford ShakerAvalon Magnolia OlympiaHyperionHarmony Hampton OlympiaElmwoodParkwaySan JoseOak Park OakbrookJovanns Tanglefoot40th Street Tanglefoot Woodland Westwood Greenbriar 18th Street 14th Street Crow Creek Utica Ridge Spruce HillsSummit Hills Linden Lane Middle Road Utica Ridge Ct Golden Valley -5

Total Riders Terrace Park ( Trinity Hospital)

Cinemas (53rd Street) at Utica Ridge -10

-15

-20 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Davenport Figures 49 through 102 show the on/off counts for Davenport.

Route 1 - Rockingham There is activity along the entire route with major stops at Rockingham Road and Concord Street, Rockingham Road and Fairmont Street and at the Downtown Ground Transportation Center (Figures 49 and 50). Saturday continues to show activity along most of the route with major stops at Rockingham Road and Concord Street and at the Downtown Ground Transportation Center (Figures 51 and 52).

Technical Memorandum #2: 53 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 49 Route 1: Rockingham Route Weekday Outbound

80 ON OFF

20 Total Riders

Rolff Esie Scott Myrtle Taylor Clark Pearl Ohio Keota Pearl Gaines BrownWarren DivisionHowell Lincoln Dittmer Minnie Nevada Western Fillmore SchmidtHancock Elmwood Farragut Concord MichiganOrchard Orchard JohnsonGayman Marquette Sturdevant Pine Street Birchwood Sunnyside FairmountSunnyside Homestead Homestead Rockingham Transit Terminal Ripley-20 & 2nd Street

Rockingham & Washington

-40 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 50 Route 1: Rockingham Route Weekday Inbound

30 ON OFF 20

Ohio Elsie Clark Rolff Pine Scott MainBrady PerryBrady Main Minnie Dittmer Lincoln Howell Taylor MyrtleWarren BrownGaines Ripley NevadaMichigan Concord Farrogut HancockSchmidt Division Fillmore Western Harrison Pershing Harrison BirchwoodElmwood Marquette 3rd Street 2nd Street SturgevantWashington Transit Terminal Total Riders -10

Rockingham & Fairmont

-20

-30

-40 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 54 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 51 Route 1: Rockingham Route Saturday Outbound

40 ON OFF

10 Total Riders

Rolff Esie Scott Myrtle Taylor Clark Pearl Ohio Keota Pearl Gaines BrownWarren DivisionHowell Lincoln Dittmer Minnie Nevada Western Fillmore SchmidtHancock Elmwood Farragut Concord MichiganOrchard Orchard JohnsonGayman Marquette Sturdevant Pine Street Birchwood Sunnyside FairmountSunnyside Washington Homestead Homestead Rockingham Transit Terminal Ripley-10 & 2nd Street

-20 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 52 Route 1: Rockingham Route Saturday Inbound

15 ON OFF 10

Rockingham & Fairmount

-10

-15

-20 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 55 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Route 2 - Marquette Data shows activity along most of the route with major stops at NorthPark Mall, Genesis West Hospital and the Downtown Ground Transportation Center (Figures 53 and 54). For Saturday, there continues to be some boardings and alightings along most of the route with major stops at NorthPark Mall and the Downtown Ground Transportation Center (Figures 55 and 56).

Figure 53 Route 2: Marquette Route Weekday Outbound

60 ON OFF 50

10 Total Riders

High Main Fair GarnesBrownWarrenMyrtle LocustTaylor Hayes Taylor Fillmore LombardFilmoreLombard MadisonDivision Fillmore Kimberly Marquette3rd Street4th Street5th Street6th Street7th Street8th Street9th Street Columbia Marquette37th Sreet -10 10th 12thStreet 13thStreet Street14th Street15th Street16th 17thStreet Street Washington WashingtonSturdevant 29th Street34th Street35th 36thStreetStrurdevant Street35thWashington Street 35th Street 38th Street Fillmore Lane Fillmore Lane Transit Terminal Garfield/N. Lawn North Park Mall Genesis Hospital Central Park Ave NW Blvd/Harrison Ripley & 2nd Street George Washington

-20

-30 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 56 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 54 Route 2: Marquette Route Weekday Inbound

50 ON OFF 40

0 Total Riders

Main Lillie High Scott Main Perry Main Dover Taylor Myrtle Brown Ripley Brady Brady Locust Warren Gaines DivisionKimberly FlorenceLombardMadison Pleasant Fillmore Western Harrison Pershing Harrison Columbia 9th Street8th Street7th Street 6th Street5th Street4th Street3rd Street MarquetteSturdevant40th Street38th 37thStreet36th Street35th Street34th Street Street29th Street Sturdevant Marquette17th 16thStreet 15thStreet 14thStreet13th Street12th Street10th Street Street 2nd Street Washington -10 Fillmore Lane North Park Mall 4 1/2 Th Street Geo Washington Genisis Hospital Transit Terminal Harrison/NW Blvd Central Park Ave Northlawn / Garfield Village Shopping Cntr

-20

-30

-40 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 55 Route 2: Marquette Route Saturday Outbound

40 ON OFF

10 Total Riders

High Main Fair GainesBrownWarrenMyrtle LocustTaylor Hayes Taylor Fillmore LombardFilmoreLombard MadisonDivision Fillmore Kimberly Marquette3rd Street4th Street5th Street6th Street7th Street8th Street9th Street Columbia Marquette37th Sreet 10th 12thStreet 13thStreet Street14th Street15th Street16th 17thStreet Street Washington WashingtonSturdevant 29th Street34th Street35th 26thStreetStrurdevant Street35thWashington Street 35th Street 38th Street Fillmore Lane Fillmore Lane Transit Terminal Garfield/N. Lawn North Park Mall Genesis Hospital Central Park Ave NW Blvd/Harrison Ripley &-10 2nd Street George Washington

-20 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 57 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 56 Route 2: Marquette Route Saturday Inbound

30 ON 25 OFF

0 Total Riders

Lillie High Scott Main Main Dover Taylor Myrtle Brown Ripley Brady PerryBrady Locust Warren Gaines Division Madison Fillmore Western Harrison Harrison Kimberly Columbia FlorenceLombard Pleasant 9th Street8th Street7th Street 6th Street5th Street 4th Street Pershing -5 MarquetteSturdevant40th Street38th 37thStreet 36thStreet 35thStreet 34thStreet Street29th Street Sturdevant Marquette17th Street16th 15thStreet 14thStreet 13thStreet 12thStreet 10thStreet Street 3rd Street 2nd Street Washington Fillmore Lane North Park Mall 4 1/2 Th Street Kimberly & Main Geo Washington Transit Terminal Harrison/NW Blvd Central Park Ave Northlawn / Garfield Village-10 Shopping Cntr Washington - Hospital

-15

-20

-25 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Route 3 - Fairgrounds The data indicates major stops at 18th Street and Clark Street, Locust Street and Emerald Drive, Locust Street and Michigan Avenue, and at the Downtown Ground Transportation Center (Figures 57 and 58). There is activity along most of the route except between Michigan and 30th Street and Central Park Avenue and Calvin Court where there is only one boarding. Saturday shows little ridership along the entire route with major stops at Locust Street and Lincoln Avenue, Waverly Road and Telegraph Road and the Downtown Ground Transportation Center (Figure 59 and 60).

Technical Memorandum #2: 58 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 57 Route 3: Fairgrounds Route Weekday Outbound

50 ON OFF 40

10 Total Riders

0 Lin Oak Pine High Elsie High Scott Clark Myrtle Taylor Cedar Grove Dover Brown Howell Laurel Zenith Calvin Laurel Calvin Zenith Wilkes Locust Locust Gaines Warren Dittmer Nevada Fillmore Division Waverly Linwood Iroqouis Waverly Denison Garfield Concord Gayman Emerald Lombard Colorado Woodale Michigan Colorado Western Elmwood Elmwood Columbia 3rd Street 4th Street Cherokee Rushnore Rushnore Marquette Telegraph Fairmount Cimmaron Hollandale Sturdevant Thornwood 13th Street Thornwood Hazelwood 15th Street 16th Street 17th Street 18th Street Heatherton 29th Street 30th Street 29th Street Washington

-10 Ripley & 2nd Thode Court Central Park Central Park Crystral Creek Transit Terminal Heatherton Court Locust & Emerald Grove - Caselwood

-20

-30 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 58 Route 3: Fairgrounds Route Weekday Inbound

30 ON OFF 20

Oak Ohio Elsie Clark Pine Scott MainBrady PerryBrady Main LincolnDugan Lincoln CedarHowellWilkes Taylor MyrtleWarren BrownGaines Ripley FairmontMichigan Linwood Waverly Division Fillmore Western Harrison Pershing Harrison CimmaronCherokee Telegraph3rd Street Marquette 2nd Street 13th Street11th Street Thornwood SturdevantWashington Transit Terminal Total Riders Locust & Emerald-10

-20

-30

-40 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 59 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 59 Route 3: Fairgrounds Route Saturday Outbound

12 ON OFF 10

2 Total Riders

0 Lin Oak Pine High Elsie High Scott Clark Myrtle Cedar Grove Dover Brown Taylor Laurel Zenith Calvin Laurel Calvin Zenith Wilkes Howell Locust Locust Gaines Dittmer Hy Vee Warren Nevada Fillmore Division Waverly Iroqouis Waverly Denison Garfield Linwood Concord Gayman Emerald Lombard Colorado Woodale Michigan Colorado Western Elmwood Elmwood Columbia 3rd Street 4th Street Cherokee Rushnore Rushnore Marquette Telegraph Fairmount Cimmaron Hollandale Sturdevant Thornwood 13th Street Thornwood Hazelwood 15th Street 16th Street 17th Street 18th Street Heatherton 29th Street 30th Street 29th Street

-2 Washington Ripley & 2nd Thode Court Central Park Central Park Crystral Creek Transit Terminal Heatherton Court Grove - Caselwood -4

-6 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 60 Route 3: Fairgrounds Route Saturday Inbound

8 ON 6 OFF

Ohio Elsie Clark Pine Oak Scott Main Perry Main LincolnDugan Lincoln CedarHowellWilkes Taylor Myrtle BrownGaines Ripley Brady Brady Michigan Linwood Waverly Division Fillmore Warren Western Harrison Pershing Harrison -2 CimmaronCherokee Telegraph3rd Street Marquette 2nd Street 13th Street11th Street Thornwood SturdevantWashington Transit Terminal Locust & Fairmont Total Riders -4

-6

-8

-10

-12 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 60 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Route 4 – Brady Street/Harrison Street There is very high activity along the route with several major stops at Main Street and 17th Street, Main Street and Locust Street, NorthPark Mall, Northwest Boulevard and Village Mall, Harrison Street and 17th Street, Harrison Street and 4th Street and at the Downtown Ground Transportation Center (Figures 61 and 62). There is little activity inbound along Harrison Street between 29th Street and 16th Street. Saturday has the same major stops as the weekday with the addition of Ripley Street and 3rd Street (Figures 63 and 64). Saturday inbound also has no boardings or alightings along Harrison Street between 32nd Street and Hayes Street and between Dover Court and 17th Street.

Figure 61 Route 4: Brady Street/Harrison Street Route Weekday Outbound

200 ON OFF 150

100

Total Riders 0

Main Main High Brady Locust Brady Dover Hayes Harrison Palmer Garfield 4th Street5th Street6th Street7th Street8th Street Pleasant LombardRusholmeDennison Columbia Kimberly 12th Street13th Street14th Street15th Street 16th Street17th Street Central Park 29th Street30th Street31st Street32nd Street 35th Street36th Street37th Street38th Street Welcome Way Transit Terminal-50 North Park Mall Ripley & 3rd Street George Washington

-100

-150 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 61 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 62 Route 4: Brady Street/Harrison Street Route Weekday Inbound

100 ON 80 OFF

Main Rush Main Scott Main Perry Main Hayes Hayes Dover Locust Locust Ripley Ripley Brady Brady -20 Kimberly Garfield Rogalski Harrison Harrison Pershing Harrison Columbia 9th Street8th Street8th Street7th Street6th Street5th Street4th Street 3rd Street 2nd Street Village Mall 32nd 31stStreet Street30th 29thStreet Street Central Park 18th Street17th16th Street Street15th14th Street Street15th Street16th17th Street Street 18th 17thStreet Street16th 15thStreet Street14th 13thStreet Street12th 11thStreet Street10th Street Total Riders W. 35th Street North ParkNorhtwest Mall Northwest Blvd Blvd Transit Terminal -40

-60

-80

-100

-120 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 63 Route 4: Brady Street/Harrison Street Route Saturday Outbound

100 ON 80 OFF

MainBrady Main Brady High Total Riders Locust Doner Hayes Harrison Palmer Garfield -20 4th Street5th Street6th Street7th Street8th Street Pleasant LombardRusholmeDennison Columbia Kimberly 12th Street13th Street14th Street15th Street 16th Street17th Street Central Park 29th Street30th Street31st Street32nd Street 35th Street36th Street37th Street38th Street Transit Terminal WelcomeNorth Way Park Mall Ripley & 3rd Street George Washington -40

-60

-80

-100 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 62 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 64 Route 4: Brady Street/Harrison Street Route Saturday Inbound

80 ON OFF 60

Total Riders 0

Rush Main Scott Main Perry Main Hayes Hayes Dover Locust Locust Ripley Ripley Brady Brady Kimberly Garfield Rogalski Harrison Harrison Pershing Harrison Columbia 9th Street8th Street8th Street7th Street6th Street5th Street4th Street 3rd Street 2nd Street Village Mall 32nd Street31st30th Street 29thStreet Street Central Park 18th Street17th 16thStreet 15thStreet Street14th Street15th 16thStreet Street 18th Street17th Street16th15th Street Street14th Street13th12th Street 11thStreet Street10th Street Norhtwest NorthwestBlvd W.Blvd 35th Street NorthKimberly Park-20 Mall & Main Transit Terminal

-40

-60 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Route 5A – NorthPark The data indicates sparse activity along most of the route. Major stops are at NorthPark Mall, Spring Street and 38th Street and the Downtown Ground Transportation Center (Figures 65 and 66). No boardings or alightings were observed outbound between Grand Avenue and Dennison Avenue and Rusholme Street and Bridge Avenue. For Saturday, major stops continue at the same locations and activity along the route continues to be sparse with little activity outbound between Pershing Avenue and 11th Street and Eastern Avenue and 35th Street and no activity inbound between Rusholme Street and Adams Street and 15th Street and Arlington Avenue (Figures 67 and 68).

Technical Memorandum #2: 63 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 65 Route 5A: NorthPark Route Weekday Outbound

80 ON OFF

20 Total Riders

0 Main Iowa High Belle Brady Dover Carey Dover Brady Grand Laurel Bridge Spring Spring Bridge Locust Adams Farnan College Eastern Eastern Douglas Garfield Garfield Harrison LeClaire Fremont Pershing Lombard Colorado Arlington Colorado Kimberly Kimberly Kimberly Dennison Columbia Columbia Dennison 3rd Street 4th Street 5th Street 6th Street 7th Street 8th Street 9th Street Rushlome Rusholme Davenport Davenport 10th Street 11th Street 12th Street 13th Street 14th Street 15th Street 29th Street Mississippi 29th Street 31st Street 35th Street 38th Street 39th Street Mississippi 33rd Street 32nd Street 42nd Street Ripley & 2nd Central Park Central Park Walling Court Whittenbeyer North Park Mall 8th & 1/2 Street Transit Terminal

-20 Kirkwood (7 Blvd)

-40 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 66 Route 5A: NorthPark Route Weekday Inbound

30 ON OFF 20

High Iowa Main Brady Bridge Spring Belle Spring Bridge Carey Grand PerryBrady Eastern Eastern Adams Locust Farnam Kimberly Kimberly Kimberly Kimberly Grand Ct Pleasant Kirkwood Arlington LeClairePershing 9th Street 8th Street7th Street6th Street5th Street4th Street Harrison3rd Street Davenport39th StreetMississippi 38th Street 31st Street29th Street RusholmeMississippiEsplanade 15th Street 15th Street 14th 13thStreet 12thStreet Street11th 10thStreet Street 2nd Street 42nd Street 32nd Street Whittemeyer Welcome-10 Way 8th 1/2 Street North Park Mall Transit Terminal Total Riders

-20

-30

-40

-50 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 64 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 67 Route 5A: NorthPark Route Saturday Outbound

25 ON 20 OFF

0 Iowa High Main Belle Brady Brady Grand Laurel Dover Carey Dover Locust Bridge Spring Spring Bridge Farnan Adams Garfield Garfield College Eastern Eastern LeClaire Douglas Tremont Harrison Kimberly Kimberly Kimberly Pershing Lombard Colorado Arlington Colorado

-5 Dennison Columbia Columbia Dennison 3rd Street 4th Street 5th Street 6th Street 7th Street 8th Street 9th Street Rushlome Davenport Rusholme Davenport 10th Street 11th Street 12th Street 13th Street 14th Street 15th Street Mississippi 29th Street 31st Street 33rd Street 35th Street 38th Street 39th Street Mississippi 32nd Street 42nd Street Total Riders Central Park Central Park Ripley & 2nd Whittenbeyer Walling Court 8th & 1/2 Street North Park Mall Transit Terminal -10 Kirkwood (7 Blvd)

-15

-20

-25

-30 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 68 Route 5A: NorthPark Route Saturday Inbound

30 ON 25 OFF

5 Total Riders 0

Belle High Iowa Main Brady Bridge Spring Spring Bridge Locust Carey Grand PerryBrady Eastern Eastern Adams FarnamLeClaire KimberlyKimberly Kimberly Kimberly Grand Ct PleasantKirkwood Arlington Pershing 9th Street8th Street7th Street6th Street 5th Street4th Street Harrison3rd Street -5 42nd Street Davenport39th StreetMississippi 38th Street 32nd 31stStreet Street 29th StreetRusholmeMississippiEsplanade 15th Street 15th Street 14th13th Street12th Street 11thStreet 10thStreet Street 2nd Street Whittemeyer 8th 1/2 Street North Park Mall Transit Terminal

-10 42nd Street & Welcome Way

-15

-20 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 65 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Route 5B – Kimberly Downs Data shows little ridership although boardings and alightings are spread along the route except inbound where there are few boardings and alightings along Bridge Avenue, 29th Street and Grand Avenue (Figures 69 and 70). Major stops are at 39th Street and Davenport Avenue, Kimberly Road and Spring Street and the Downtown Ground Transportation Center.

Figure 69 Route 5B: Kimberly DownsRoute Weekday Outbound

25 ON OFF 20

Total Riders 5

Main Iowa High Brady Grand CareyBridge Locust Bridge Harrison LeClaireFarnan College AdamsEastern 3rd Street Pershing4th Street5th Street6th Street7th Street8th Street 9th Street Arlington Pleasant GrandRusholme Ct Esplande Kimberly Frontage Davenport 10th Street11th Street12th 13thStreet Street14th Street 15th Street Mississippi 29th 31stStreet Street32nd 33rdStreet Street35th StreetMississippi 36th Street 38th Street Whittenbeyer Transit Terminal 8th & 1/2 Street Kimberly Downs -5 Kirkwood (7 Blvd) Ripley & 2nd Street 38th Street & Spring

-10 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 66 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 70 Route 5B: Kimberly DownsRoute Weekday Inbound

15 ON OFF

High Iowa Main Bellle Dover Carey Grand Dover Laurel PerryBrady Total Riders Bridge Spring Spring Adams Bridge WallingLocust Farnan Eastern Eastern College Garfield Tremont Garfield Douglas Harrison Kimberly Kimberly Dennison ColoradoColumbia Arlington ColumbiaColoradoDennison Lombard Kirkwood Le ClairePershing 9th Street8th Street7th Street6th Street5thStreet4th Street 3rd Street Mississippi 38th Street 31st Street29th StreetRusholmeMississippiEsplanade 29th Street Davenport Rusholme 15th Street 14th 13thStreet 12thStreet 11thStreet 10thStreet Street81/2 Street 2nd Street 32nd Street Whittemeyer Central Park Central Park Transit Terminal -5 39th Street & Davenport

-10

-15 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Route 6 – Ridgeview Data indicates some activity along most of the route with several major stops at NorthPark Mall, 53rd Street and Ripley Street, North High School, Division Street and 53rd Street, Division Street and 55th Street, Hillandale Road and 73rd Street, Hillandale Road and 72nd Street and Division Street and 59th Street (Figures 71 and 72). Saturday shows very limited activity along the entire route with no boardings or alightings outbound from Linwood Avenue and Valley Drive to Pine Street and Northwest Boulevard and inbound from 72nd Street and Jebens Avenue to Division Street and 55th Street (Figures 73 and 74).

Technical Memorandum #2: 67 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 71 Route 6: Ridgeview Route Weekday Outbound

60 ON OFF 50

10 Total Riders

Vine Pine Pine Ripley Ripley DavieValley HowellKelling Valley Fairway Colony WesternGaines Warren Division Linwood JebensLinwood Jebens NW Blvd MarquetteNW Blvd Hillandale Elmwood Hancock NW Blvd -10 Westerfield46th Street Northbrook51st Street52nd Street53rd Street 55th Street 54th Street 55th StreetThornwood 59th Street60th StreetThornwood 60th Street61st 63rdStreet Street67th StreetRidgeview NorthKimberly Park Mall & Main North High School Brown / Appomaddox Hillandale & 73rd Street -20

-30 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 72 Route 6: Ridgeview Route Weekday Inbound

40 ON OFF

10 Total Riders

0 Oak Oak Fair Pine Pine Villa Vine Ridge Ripley Pacific Howell Kelling Howell Colony Jebens Jebens Jebens Gaines Keeling Warren Fairway Division Division Madison Western NW Blvd Hancock NW Blvd NW Blvd Kimberly NW Blvd NW Blvd Kimberly Ridgeview Ridgeview Cheyenne Cheyenne Marquette Birchwood 71st Street 70th Street 69th Street 68th Street 67th Street 75th Street 70th Street 69th Street 68th Street 65th Street 59th Street 58th Street 55th Street 51st Street 49th Street 40th Street 40th Street 41st Street 45th Street 46th Street 47th Street 49th Street 51st Street 51st Street Northbrook 46th Street 44th Street 37th Street 53rd Street 43rd Street 53rd Street Westerfield 42nd Street 52nd Street Cheyenne Ct Hy Vee (Pine) Volquavadsen North Park Mall

-10 Cedar/70th Street North High School Appomattox/Brown Hillandale & 72nd Street

-20 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 68 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 73 Route 6: Ridgeview Route Saturday Outbound

20 ON OFF

5 Total Riders

Vine Pine Pine Ripley DavieValley HowellKelling Valley Fairway Colony Gaines Warren Division Linwood JebensLinwood NW Blvd MarquetteNW Blvd Hillandale Elmwood Hancock NW Blvd Westerfield46th Street Northbrook51st Street52nd Street53rd Street 55th Street 54th Street 55th Street Thornwood 59th Street60th StreetThornwood 60th Street61st Street63rd Street 67th StreetRidgeview72nd Street

NorthKimberly Park Mall & Main

-5 Brown / Appomaddox Hillandale & 73rd Street

-10 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 74 Route 6: Ridgeview Route Saturday Inbound

4 ON 3 OFF

0 Oak Oak Villa Pine Pine Vine Main Ridge Ripley Kelling Pacific Howell Pacific Kelling Howell K-Mart Colony Jebens Jebens Warren Division Division Fairway Fairway Western -1 NW Blvd Hancock NW Blvd Madison NW Blvd Kimberly NW Blvd NW Blvd Kimberly Birchwood Ridgeview Ridgeview Marquette 71st Street 51st Street 41st Street 51st Street 51st Street 70th Street 69th Street 68th Street 67th Street 75th Street 70th Street 69th Street 68th Street 65th Street 59th Street 58th Street 55th Street 53rd Street 49th Street 48th Street 40th Street 40th Street 43rd Street 45th Street 46th Street 47th Street 49th Street 53rd Street Northbrook 46th Street Westerfield 44th Street 42nd Street 52nd Street Volquadsen Cheyenne Ct Cheynne Ave Cheyenne Ave North Park Mall Hy Vee (Pine St) -2 Cedar/70th Street Brown / Appomaddox Total Riders 72nd Street & Jebens

-3

-4

-5

-6

-7 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 69 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Route 7 – Bridgeline Data shows activity along the entire route with most people getting on and off at the Downtown Ground Transportation Center, 4th Street and Harrison Street, 3rd Street and Ripley Street, and the Rock Island Terminal (Figures 75 and 76). Saturday shows little activity between the Rock Island Terminal and 3rd Street with major stops at the same locations (Figures 77 and 78).

Figure 75 Route 7: Bridgeline Route Weekday Outbound

100 ON OFF

Scott Main Main Scott Ripley Brady Ripley Gaines Bridge Harrison Harrison Western 3rd Ave 3rd Ave 3rd Street 4th Street 3rd Street 2nd Street 3rd Street 16th Street 2nd Street 16th 1/2 street Transit Terminal Ripley & 2nd Street

Total Riders Rock Island Terminal -50

-100

-150 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 70 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 76 Route 7: Bridgeline Route Weekday Inbound

200 ON OFF

150

100

50 Total Riders

Scott Ripley Scott Ripley Gaines Western Harrison 16th Street 15th Street 3rd Street 2nd Street 2nd Street

Centennial Bridge Transit Terminal 3rd Ave & 17th Ave Rock Island-50 Terminal

-100 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 77 Route 7: Bridgeline Route Saturday Outbound

60 ON OFF

Brady Main Brady Brady Main Scott Total Riders Ripley Ripley Gaines Harrison Harrison Pershing Harrison Western 2nd Ave 3rd Ave 3rd Ave 4th Street 2nd Street 3rd Street16th Street 16th 1/2 street Transit Terminal Ripley & 2nd Street Bridge (3rd Street) -20 Rock Island Terminal

-40

-60 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 71 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 78 Route 7: Bridgeline Route Saturday Inbound

100 ON OFF 80

Total Riders 20

Scott Ripley 2nd Ave 1st Ave Gaines Western Harrison 18th Street 19th Street 20th Street 19th Street 18th Street 17th Street 16th Street 15th Street 2nd Street 3rd Street 2nd Street

16th 1/2 Street Transit Terminal -20 Centennial Bridge Rock Island3rd Terminal Ave at 17th Street

-40 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Route 8 – Telegraph The route has major stops at 6th Street and Vine Street, Telegraph Road and Cedar Street, 3rd Street and Ripley Street, Rockingham Road and Concord Street and at the Downtown Ground Transportation Center (Figures 79 and 80). Activity was observed along the entire route. Saturday has little ridership although it is spread along the route with the most significant stops at Rockingham Road and Ditmer Street and at the Downtown Ground Transportation Center (Figures 81 and 82).

Technical Memorandum #2: 72 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 79 Route 8: Telegraph Route Weekday Outbound

80 ON 70 OFF

30 Total Riders 20

Oak Scott VineMyrtle Cedar RolffClark Diehn Roies Ripley WestonGaines BrownWarren Taylor Wilkes HowellPacific Lincoln Hobson Marian Fillmore MadisonDivision Belmont Waverly Elmwood Wellman Concord McKinleyJackson -10 2nd Street3rd Street4th Street 5th Street6th Street Marquette7th Street7th Street Sturdevant 9th Street 3rd Street ThornwodHazelwoodBirchwoodMcManus Redwood Washington IndianCommodore Road Rockingham Transit Terminal 6th Street / Pine Ripley & 2nd Street -20 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 80 Route 8: Telegraph Route Weekday Inbound

20 ON OFF 10

Clark Rolff Pine Oak Vine Scott Main Iowa Main Boles Diehn Cedar Taylor Myrtle Brown Ripley Brady PerryBrady Ditmer Lincoln PacificHowellWilkes Warren Gaines Jackson Hobson Waverly Belmont DivisionMadison Fillmore Western Harrison Harrison McKinley RedwoodWellman Elmwood1st Street 4th Street5th Street 6th Street 8th Street8th Street7th Street 6th Street 5th Street4th Street Pershing BirchwoodHazelwood 2nd StreetTelegraph3rd Street Telegraph Sturdevant Marquette 3rd Street 2nd Street Thornwood Washington -10 Transit Terminal

Rockingham & Concord

Total Riders -20

-30

-40

-50 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 73 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 81 Route 8: Telegraph Route Saturday Outbound

30 ON OFF 25

10 Total Riders

Vine Oak Scott Myrtle Cedar RolffClark Diehn Roies Ripley WestonGaines BrownWarren Taylor Wilkes HowellPacific Lincoln Hobson Marian Fillmore MadisonDivision Belmont Waverly Elmwood Wellman Redwood Concord McKinleyJackson 2nd Street3rd Street4th Street 5th Street6th Street Marquette7th Street7th Street Sturdevant 9th Street 3rd Street ThornwodHazelwoodBirchwoodMcManus -5 Washington IndianCommodore Road Transit Terminal 6th Street / Pine Ripley & 2nd Street Rockingham (Hy Vee)

-10 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 82 Route 8: Telegraph Route Saturday Inbound

15 ON OFF 10

Clark Rolff Pine Oak Vine Scott Main Iowa Main Boles Diehn Cedar Taylor Myrtle Brown Ripley Brady PerryBrady Ditmer Lincoln PacificHowellWilkes Warren Gaines Jackson Hobson Waverly Belmont DivisionMadison Fillmore Western Harrison Harrison McKinley RedwoodWellman Elmwood1st Street 3rd Street 4th Street5th Street 6th Street 8th Street8th Street7th Street 6th Street 5th Street4th Street3rd Street Pershing Hazelwood 2nd StreetTelegraph Telegraph Sturdevant Marquette 2nd Street Thornwood Washington Transit Terminal

Total Riders -5

Rockingham & Concord

-10

-15

-20 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 74 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Route 9 – Hickory Grove Data shows limited activity along the entire route with most boardings and alightings occurring at Hickory Grove Road and Hillandale Road, the K-mart at Fairmount Street, Hy- Vee/Drug Town at Pine Street, and at the Downtown Ground Transportation Center (Figures 83 and 84). Saturday also has ridership spread along the route although there are some dead spots along Gaines Street, Division Street, and Hickory Grove Road. Major stops for Saturday are at the K-mart at Fairmount Street, the Wal-mart at Elsie Street and the Downtown Ground Transportation Center (Figures 85 and 86).

Figure 83 Route 9: Hickory Grove Route Weekday Outbound

80 ON OFF

20 Total Riders

Vine High Pine Scott Myrtle Gaines Warren Division Wilkes Howell Western Fillmore Pleasant Columbia 3rd Street4th Street5th Street6th Street7th Street8th Street10th Street11th Street12th Street13th Street14th Street15th Street Marquette15th Street 14th Street13th Street12th StreetSturdevant12th Street13th Street14th Street15th Street16th Street17th Street ThornwoodHillandaleFairmount Washington Central Park Hickory Grove Transit Terminal Locust (5 points) Frisco-Lombard Ripley & 2nd Street K-Mart (Fairmount) -20 Fairmount & Kimberly

-40 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 75 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 84 Route 9: Hickory Grove Route Weekday Inbound

40 ON OFF

10 Total Riders

Pine Pine Vine High Main Perry Main Ridge Dover HowellWilkes Locust Myrtle Brown Ripley Brady Brady Division Fillmore Warren Gaines Kimberly Pleasant Western Harrison Pershing Harrison Hillandale Hillandale Columbia Marquette 9th Street8th Street 6th Street5th Street4th Street3rd Street Thornwood Thornwood38th Street37th 36thStreet 35thStreet Street 34th StreetThornwood 17th16th Street15th Street 14thStreet 13thStreet 12thStreet SturdevantStreet 13th 14thStreet Street 13th 12thStreet 11thStreet 10thStreet Street 2nd Street Central Park Washington Hickory Grove Hickory Grove Elsie (Wal-Mart) Lombard-Frisco Transit Terminal K-Mart (Fairmount) -10

-20 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 85 Route 9: Hickory Grove Route Saturday Outbound

40 ON 35 OFF

15 Total Riders 10

Scott Vine High Pine Gaines Myrtle Wilkes Howell Western Warren Fillmore Division Pleasant -5 3rd Street4th Street5th Street6th Street7th Street8th Street10th Street11th Street12th Street13th Street14th Street15th Street Marquette15th Street 14th Street13th Street12th StreetSturdevant 12th Street13th Street14th Street15th Street16th Street17th Street Columbia HillandaleFairmount Washington Central Park Thornwood Hickory Grove Transit Terminal Locust (5 points) Frisco-Lombard Ripley & 2nd Street K-Mart (Fairmount) Fairmount & Kimberly -10 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 76 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 86 Route 9: Hickory Grove Route Saturday Inbound

30 ON OFF 25

5 Total Riders

Pine Pine Vine High Main Perry Main Ridge Dover HowellWilkes Locust Myrtle Brown Ripley Brady Brady Division Fillmore Warren Gaines Kimberly Pleasant Western Harrison Pershing Harrison Hillandale Hillandale Columbia Marquette 9th Street8th Street 6th Street5th Street4th Street3rd Street Thornwood Thornwood38th Street37th 36thStreet 35thStreet Street 34th StreetThornwood 17th16th Street15th Street 14thStreet 13thStreet 12thStreet SturdevantStreet 13th 14thStreet Street 13th 12thStreet 11thStreet 10thStreet Street 2nd Street Central Park Washington -5 Hickory Grove Hickory Grove Elsie (Wal-Mart) Lombard-Frisco Transit Terminal K-Mart (Fairmount)

-10

-15 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Route 10 – Central Park Data indicates activity along most of the route with major stops at 16th Street and Main Street, Main Street and Locust Street and at Joevan at Kimberly Road (Figures 87 and 88). Saturday shows gaps in the on/off data for portions of Locust Street and Central Park Avenue (Figures 89 and 90). Major stops remain the same for Saturday.

Technical Memorandum #2: 77 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 87 Route 10: Central Park Route Weekday Outbound

70 ON 60 OFF

20 Total Riders 10

0 Elm High High Iowa High Vine Lillie High Belle Main Main Elsie Ohio Marlo Perry Scott Clark Carey Brady Davie Forest Lorton Grand Laurel Brown Cedar Zenith Calvin Locust Mound Spring Bridge Locust Locust Replay Wilkes Howell Pacific Kelling Judson Adams Farnan Gaines Lincoln Jebens Dittmer Christie Eastern College Walling Virginia Warren Nevada Fillmore Division LeClaire Harrison Madison Concord Gayman Emerald Pineacre Pleasant Lombard Arlington Lombard Pershing Lombard Woodale Michigan Lombard Kenwood Duggleby Esplande Eastmere Fernwood Marquette Woodland Rusholme Walling Ct Birchwood Fairmount Rusholme Broadlawn Mississippi 16th Street Washigton Sturdevant -10 Ridgewood Thornwood Hazelwood Central Park Volquardsen Columbia Ct Wasington Ct Crystal Creek Hickory Grove Emerald & Locust Jovann & Kimberly -20

-30 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 88 Route 10: Central Park Route Weekday Inbound

30 ON OFF 20

0 Ohio Lillie Vine High High Iowa High High Elsie Scott Main Belle Clark Perry Marlo Davie Brady Carey Calvin Zenith Cedar Brown Ripley Grand Bridge Larkin Spring Lortan Forest Locust Kelling Pacific Howell Wilkes Locust Locust Locust Mound Locust Dittmer Jebens Lincoln Gaines Farnan Adams Judson Division Warren Virginia College Christie Fillmore Gayman Nevada Concord Madison Harrison LeClaire Fremont Pleasant Lombard Michigan Woodale Lombard Pershing Arlington Pineacre Esplande Kenwood Eastmere Rusholme Fairmount Marquette Rusholme Fernwood Birchwood Walling Ct Dugglesby Woodland Broadlawn Hazelwood Sturdevant 17th Street 16th Street Mississippi Thornwood Ridgewood Columbia Ct Washington Central Park Volquardsen Central Park Crystal Creek Hickory Grove Washington Ct

Total Riders -10 Emerald & Locust Jovann & Kimberly

-20

-30

-40 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 78 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 89 Route 10: Central Park Route Saturday Outbound

30 ON OFF 20

0 Elm High High Iowa High Vine Lillie Ohio High Belle Main Main Scott Elsie Marlo Perry Clark Carey Brady Davie Forest Lorton Spring Bridge Grand Laurel Brown Cedar Zenith Calvin Mound Locust Locust Replay Wilkes Howell Pacific Kelling Jovann Judson Adams Farnan Gaines Lincoln Jebens Dittmer Christie Eastern College Walling Virginia Warren Division Nevada Fillmore Pleasant LeClaire Harrison Madison Concord Gayman Emerald Pineacre Lombard Arlington Lombard Pershing Lombard Woodale Michigan Lombard Eastmere Kenwood Duggleby Esplande Fernwood Rusholme Marquette Rusholme Broadlawn Woodland Walling Ct Birchwood Kimberly & Mississippi 16th Street Washigton Sturdevant Hazelwood Ridgewood Thornwood Fairmaount Columbia Ct Central Park Volquardsen Wasington Ct Crystal Creek Hickory Grove

Total Riders -10 Emerald & Locust

-20

-30

-40 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 90 Route 10: Central Park Route Saturday Inbound

25 ON 20 OFF

0 Ohio Lillie Vine High High Iowa High High Elsie Scott Main Belle Clark Perry Marlo Cedar Davie Myrtle Brady Carey Calvin Zenith Brown Ripley Grand Bridge Larkin Spring Lortan Forest Locust Kelling Pacific Howell Wilkes Locust Locust Locust Mound Dittmer Jebens Lincoln Gaines Farnan Adams Judson Jovann Total Riders Warren Virginia College Christie Fillmore Gayman Nevada Concord Madison Harrison LeClaire Fremont Pleasant Lombard Michigan Woodale Lombard Pershing Arlington Pineacre Esplande Kenwood Eastmere Rusholme Fairmount Marquette Rusholme Fernwood Birchwood Walling Ct Dugglesby Woodland Broadlawn Hazelwood Sturdevant 17th Street 16th Street Mississippi Kimberly & -5 Thornwood Ridgewood Columbia Ct Washington Central Park Volquardsen Central Park Crystal Creek Hickory Grove Washington Ct Emerald & Locust -10

-15

-20

-25 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 79 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Route 10 – Locust The route has major stops at 16th Street and Main Street, 17th Street and Main Street, Main Street and Locust Street, Locust Street and Michigan Street and at Joevan with activity along most of the route (Figures 91 and 92). Saturday major stops are at 17th Street and Main Street, Main Street and Locust Street, Emerald Drive and Locust Street and at Joevan (Figures 93 and 94).

Figure 91 Route 10: Locust Route Weekday Outbound

60 ON 50 OFF

10 Total Riders 0 High Iowa Main Main High Vine Lillie Elsie Ohio High High Belle Perry Scott Clark Marlo Brady Davie Carey Grand Laurel Cedar Zenith Calvin Calvin Grove Laurel Locust Forest Lorton Spring Bridge Locust Locust Brown Howell Pacific Locust Mound Adams Farnan Replay Gaines Wilkes Kelling Lincoln Christie Judson College Walling Virginia Warren Jebens Dittmer Eastern Fillmore Division Nevada Tremont LeClaire Harrison Harrison Madison Concord Gayman Emerald Emerald Pineacre Arlington Lombard Pershing Lombard Woodale Michigan Lombard Lombard Kenwood Duggleby Esplande Eastmere Oak Lane Fernwood Woodland Davenport Marquette Rusholme Rusholme Broadlawn Walling Ct Washigton Birchwood Ridgewood Mississippi 16th Street 17th Street Sturdevant Thornwood Hazelwood

-10 Fairmaount Central Park Volquardsen Columbia Ct Wasington Ct Crystal Creek Hickory Grove Emerald & Locust Jovann & Kimberly -20

-30

-40 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 80 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 92 Route 10: Locust Route Weekday Inbound

30 ON OFF 20

0 High Pine Vine Ohio Elsie Main Iowa Belle Clark Scott Perry Davie Brady Marlo Grove Laurel Calvin Zenith Cedar Taylor Myrtle Brown Ripley Grand Carey Locust Howell Locust Bridge Spring Lortan Forest Locust Lincoln Wilkes Gaines Farnan Adams Mound Jebens Warren Virginia Judson Nevada Division College Eastern Christie Lookout Fillmore LeClaire Walling Fremont Madison Harrison Pleasant Colorado Lombard Michigan Pershing Arlington Pineacre Esplande Kenwood Jovann & Oak Lane Fernwood Eastmere Rusholme Fairmount Marquette Davenport Woodland Dugglesby Broadlawn Sturdevant 17th Street 16th Street Mississippi Ridgewood Washington

Total Riders -10 Emerald & Locust

-20

-30

-40 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 93 Route 10: Locust Route Saturday Outbound

30 ON OFF

0 High Iowa High Vine Lillie Ohio High High Belle Main Main Scott Elsie Marlo Perry Clark Carey Brady Davie Cedar Grove Forest Lorton Spring Bridge Grand Laurel Brown Zenith Calvin Calvin Laurel Mound Locust Locust Replay Wilkes Howell Pacific Kelling Locust Jovann Judson Adams Farnan Gaines Lincoln Jebens Dittmer Total Riders Christie Eastern College Walling Virginia Warren Division Nevada Fillmore Tremont LeClaire Harrison Harrison Madison Concord Gayman Emerald Emerald Pineacre Arlington Lombard Pershing Lombard Woodale Michigan Lombard Lombard Eastmere Kenwood Duggleby Esplande Fernwood Oak Lane Marquette Rusholme Rusholme Broadlawn Woodland Davenport Walling Ct Birchwood Kimberly & Mississippi 16th Street 17th Street Sturdevant Hazelwood Ridgewood Thornwood Fairmaount Washington Columbia Ct Central Park Volquardsen Wasington Ct Crystal Creek Hickory Grove

-10 Emerald & Locust

-20

-30 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 81 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 94 Route 10: Locust Route Saturday Inbound

40 ON OFF 30

0 High Pine Vine Ohio Elsie Main Iowa Belle Clark Scott Perry Davie Brady Marlo Grove Laurel Calvin Zenith Cedar Taylor Myrtle Brown Ripley Grand Carey Locust Howell Locust Bridge Spring Lortan Forest Total Riders Lincoln Wilkes Gaines Farnan Adams Mound Jebens Warren Virginia Judson Jovann Nevada Division College Eastern Christie Lookout Fillmore LeClaire Walling Fremont Madison Harrison Pleasant Colorado Lombard Michigan Pershing Arlington Pineacre Esplande Kenwood Oak Lane Fernwood Eastmere Rusholme Fairmount Marquette Davenport Woodland Dugglesby Broadlawn Sturdevant 17th Street 16th Street 16th Street Mississippi Ridgewood Washington

-10 17th Street & Emerald & Locust Kimberly & Locust

-20

-30

-40 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Route 61 – Route 11 Tripper Data indicates major stops at APAC, Goose Creek Americana Park and North Park Mall with little activity elsewhere on the route (Figures 95 and 96).

Technical Memorandum #2: 82 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 95 Route 61: Route 11 Tripper Route Weekday Outbound

40 ON OFF 30

Total Riders 0

Brady Brady Ripley Scott Scott Ripley Brady APAC Harrison Western Western Harrison 61st Place 46th Street 50th Street 53rd Street 59th Street61st Street65th Street Appomattox64th Street 61st Street 63rd Street64th Street65th Street 67th Street North-10 Park MallWelcome Way

-20 Goose Creek-Americana Park 63rd Street

-30 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 96 Route 61: Route 11 Tripper Route Weekday Inbound

30 ON OFF 20

APAC Brady Brady Ripley Scott Scott Ripley Harrison Harrison Western Western 67th Street 65th Street 64th Street 61st Street 61st Place 63rd Street 64th Street 65th Street 59th Street53rd Street50th Street46th Street -10 Appomattox 42nd Street Route 61/Brady North Park Mall Total Riders

-20

Goose Creek-Americana Park 63rd Street

-30

-40

-50 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 83 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

H.D.C. Tripper The route has stops at Hickory Grove Road and Hillandale Road, Locust Street and Fillmore Lane, 15th Street and Warren Street, and the Downtown Ground Transportation Center. Most riders get on and off at Hickory Grove Road and Hillandale Road and the Downtown Ground Transportation Center (Figures 97 and 98).

Figure 97 H.D.C. Tripper Route Weekday Outbound

30 ON OFF 20

0 Transit Center 15th Street & Warren Locust & Fillmore Hickory Grove & Hillandale

Total Riders -10

-20

-30

-40 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 84 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 98 H.D.C. Tripper Route Weekday Inbound

40 ON OFF 30

Total Riders 0 Hickory Grove & Hillandale Locust & Fillmore 15th Street & Warren Transit Center

-10

-20

-30 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Route 12/53 – East Davenport/East 53rd Street Data indicates a dead spot on Route 12 between Joevan and Jersey Ridge Road for both inbound and outbound trips. Major stops are at NorthPark Mall, the Wal-Mart at Elmore Avenue, the Target off of Elmore Avenue, Joevan and the Downtown Ground Transportation Center (Figures 99 and 100). For Saturday there is generally activity along the entire route with the major stops as the weekday in addition to Elmore Circle and Elmore Avenue (Figures 101 and 102). Saturday does show activity at Elmore Avenue between Joevan and Jersey Ridge Road.

Technical Memorandum #2: 85 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 99 Route 12/53: East Davenport/East 53rd Street Route Weekday Outbound

60 ON 50 OFF

10 Total Riders 0 Iowa Main Belle Perry Marlo Brady Carey Carey Ripley Forest Forest Lorton Grand Bridge Spring Elnore Locust Dexter Spring Eksien Oneida Adams Judson Jovans Elmore Elmore Federal College Christie Eastern Hildreth Mounds Hillcrest Eastern LeClaire Tremont Tremont Pineacre Kimberly Esplande Kirkwood Kenwood Kenwood Wal Mart Eastmere Eastmere 3rd Street Woodland Fernwood Fairhaven Woodland

-10 Charlottee Mississippi River Drive McClelland 18th Street 39th Street 53rd Street 53rd Street 53rd Street 47th Street 46th Street Brady Lane 32nd Street Utica Ridge 52nd Street Middle Road Jersey Ridge Jersey Ridge Jersey Ridge Crystal Ridge North Park Mall Transit Terminal Jersey Meadows 2nd Street & Ripley Middle Road/Locust Corporate (Cinema) 42nd Street & Brady

-20 Spruce Hills/Kimberly 74 Highway Ramp East Target Shopping Center 74 Highway Ramp West Fulton - East 12th Street

-30

-40 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 100 Route 12/53: East Davenport/East 53rd Street Route Weekday Inbound

20 ON OFF 15

0 Iowa Main Belle Perry Marlo Eisien Carey Carey Brady Grand Spring Lorton Dexter Elnore Forest Forest Spring Bridge Locust Adams Hy Vee Elmore Jovans Judson Oneida Eastern Christie Hildreth Eastern College Federal Hillcrest Mounds Fremont Tremont LeClaire Harrison Pineacre Pershing Fredricks Wal Mart Kenwood Kenwood Kirkwood Esplande Eastmere Eastmere Fernwood 4th Street 3rd Street Woodland Fairhaven Woodland Charlottee 2nd Street 46th Street 47th Street 53rd Street 53rd Street 53rd Street 39th Street 18th Street McClelland Mississippi 10th Street Brady Lane River Drive

-5 52nd Street Elmore Ave Utica Ridge 32nd Street Middle Road Total Riders Jersey Ridge Jersey Ridge Jersey Ridge Elmore Circle North Park Mall Corporate Drive Transit Terminal Jersey Meadows Target Shopping Fulton - East 12th 74 Highway Ramp Middle Road/Locust 42nd Street & Brady Spruce Hills/Kimberly

-10 74 Highway Ramp East

-15

-20

-25 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 86 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Figure 101 Route 12/53: East Davenport/East 53rd Street Route Saturday Outbound

60 ON OFF 50

20 Total Riders

0 Main Iowa Belle Perry Marlo Brady Carey Carey Ripley Bridge Spring Forest Forest Lorton Spring Grand Locust Dexter Eksien Oneida Adams Judson Elmore Jovans Elmore Elmore Federal College Eastern Hildreth Christie Eastern Mounds Hillcrest LeClaire Tremont Tremont Pineacre Kimberly Esplande Kirkwood Kenwood Kenwood Wal Mart Eastmere Eastmere 3rd Street Woodland Fernwood Fairhaven Woodland Charlottee Mississippi 18th Street 39th Street 47th Street 46th Street River Drive McClelland Brady Lane 53rd Street 53rd Street 53rd Street 32nd Street Utica Ridge 52nd Street Middle Road -10 Jersey Ridge Jersey Ridge Jersey Ridge North Park Mall Transit Terminal Jersey Meadows 2nd Street & Ripley Middle Road/Locust Corporate (Cinema) 42nd Street & Brady Spruce Hills/Kimberly 74 Highway Ramp East Target Shopping Center 74 Highway Ramp West -20 Fulton - East 12th Street Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Figure 102 Route 12/53: East Davenport/East 53rd Street Route Saturday Inbound

20 ON 15 OFF

0 Iowa Main Belle Marlo Perry Eisien Carey Carey Brady Grand Spring Lorton Forest Forest Spring Bridge Dexter Locust Hy Vee Elmore Jovans Elmore Judson Adams Oneida Eastern Christie Hildreth Eastern College Federal Hillcrest Mounds Tremont Tremont LeClaire Harrison Pineacre Pershing Fredricks Wal Mart Kenwood Kenwood Kirkwood Esplande Eastmere Eastmere 4th Street Woodland Fairhaven Fernwood Woodland 3rd Street

-5 Charlottee 2nd Street 46th Street 47th Street 39th Street 18th Street Mississippi 10th Street 53rd Street 53rd Street 53rd Street Brady Lane McClelland River Drive 52nd Street Elmore Ave Utica Ridge 32nd Street Middle Road Jersey Ridge Jersey Ridge Jersey Ridge Elmore Circle North Park Mall Corporate Drive Transit Terminal Jersey Meadows Target Shopping Total Riders Fulton - East 12th 74 Highway Ramp Middle Road/Locust 42nd Street & Brady

-10 Spruce Hills/Kimberly 74 Highway Ramp East

-15

-20

-25

-30 Source: Counts by T.J. Brown and Associates Transit Stop in December, 2004 and March, 2005.

Technical Memorandum #2: 87 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

VI. ON-BOARD SURVEY

A transit user survey was conducted on December 15 and 16, 2004 to gather input about transit issues in the community. With input from the Bi-State Regional Commission, Bettendorf Transit and CitiBus, a survey instrument was developed consisting of a two-page questionnaire.

The survey was designed to obtain input concerning the following:

§ Demographic characteristics of fixed-route riders § Origins and destinations of individuals using the service § Reasons individuals use the service § Interest in various transit improvements

Bettendorf The survey instrument was distributed to people riding the Bettendorf system. Riders were asked to only complete one survey. Overall, 229 surveys were distributed with 106 surveys returned for a total response rate of 46 percent. The sample has a precision of plus or minus 8 percentage points at a 90 percent confidence level.

The full report containing the results of each survey distribution along with copies of the survey instrument is attached as Appendix A.

Major findings include:

§ The survey responses came from all of Bettendorf routes, representing a good cross- section of riders.

§ Respondents generally rode the system from about 6AM to 2PM. Responses tended to be proportionally lower during traditional afternoon peak period of 3PM to 6PM.

§ Most riders (54 percent) walked to the bus. 40 percent transferred from another bus.

§ The main trip purposes of riders were going to or from work (39 percent) and to or from school (26 percent). About 19 percent rode the bus for a variety of “other” trip purposes. These were typically multiple purposes most involving going to the library, with some for work and social reasons.

§ 39 percent of respondents rode the bus because they did not have cars. 27 percent said they ride for multiple reasons which generally included “not having a car.” “to save money,” or “don’t like to drive.”

Technical Memorandum #2: 88 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

§ Survey respondents (57 percent) indicated that they rode the bus more than 5 days per week. Another 13 percent ride 4 or 5 days per week.

§ 82 percent of the respondents said they know about the PassPORT monthly pass.

§ Almost half (42 percent) of bus riders said they paid cash. 18 percent of riders used a monthly pass with only 8 percent said they used a transfer. The use of transfers is lower than what is indicated earlier about how people got to the bus. This contradiction means it is likely that respondents don’t see transfers as a fare payment mechanism for multiple- seat trips.

§ Users were asked to rate 9 different aspects of the transit system on a scale of 1 (very poor) to 5 (excellent). Eight of the items were rated 4 or higher Users were particularly pleased with the helpfulness of the bus drivers, punctuality of the buses, and feeling secure on the buses. The lowest rated category, “availability of benches, shelters and sign posts,” received 3.7 out of 5.

§ 35 percent of the respondents thought that air pollution in the Iowa Quad Cities was either a serious or somewhat serious problem. The same proportion, 35 percent, either had no opinion, no response, or do not see air pollution as a problem.

§ Respondents were slightly more male (51 percent) than female (46 percent).

§ The mean age of the survey respondents was 38.1 years. The median age was 40.

§ The annual household income of half (50 percent) of the respondents was under $20,000.

Davenport The survey instrument was distributed to people riding the CitiBus system. Riders were asked to only complete one survey. Overall, 795 surveys were distributed with 268 surveys returned for a total response rate of 34 percent. The sample has a precision of plus or minus 5 percentage points at a 90 percent confidence level.

The full report containing the results of each survey distribution along with copies of the survey instrument is attached as Appendix B.

Major findings include:

§ The survey responses came from all of CitiBus routes, representing a cross-section of riders.

Technical Memorandum #2: 89 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

§ Respondents generally rode the system from about 9AM to 4PM. Responses tended to be proportionally lower during traditional peak periods of 6AM to 9AM and 3PM to 6PM.

§ Most riders (57 percent) walked to the bus. 31 percent transferred from another bus.

§ The primary trip purposes of riders were going to or from work (32 percent) and going shopping (17 percent). About 21 percent rode the bus for a variety of “other” trip purposes. These were typically multiple purposes most involving work, school and or shopping reasons for riding.

§ 53 percent of respondents rode the bus because they did not have cars. 21 percent said they ride for multiple reasons which generally included “not having a car” as well as “saving money” or “car in shop.”

§ Survey respondents (46 percent) indicated that they rode the bus 4 to 5 days per week. Another 17 percent ride 2 or 3 days per week.

§ 75 percent of the respondents said they know about the PassPORT monthly pass.

§ Over half (54 percent) of bus riders said they paid cash. 23 percent of riders used a monthly pass with only 3 percent who said they used a transfer. The use of transfers is lower than what is indicated earlier about how people got to the bus. This contradiction means it is likely that respondents don’t see transfers as a fare payment mechanism.

§ Users were asked to rate 9 different aspects of the transit system on a scale of 1 (very poor) to 5 (excellent). Eight of the items were rated higher than 3. Users were particularly pleased with the helpfulness of the bus drivers, punctuality of the buses, and feeling secure on the buses. The lowest rated category, “availability of benches, shelters and sign posts,” received a “2.3” out of 5.

§ Thirty-four percent of the respondents thought that air pollution in the Iowa Quad Cities was either a serious or somewhat serious problem. 40 percent either had no opinion, no response, or do not see air pollution as a problem.

§ Respondents were almost evenly male (45 percent) or female (49 percent).

§ The mean age of the survey respondents was 36.4 years. The median age was 35.

§ The annual household income of most respondents (62 percent) was under $20,000.

Technical Memorandum #2: 90 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

VII. TRANSFER SURVEY

Transfer data was compiled for the Bettendorf and Davenport systems. Transfer data was collected in Davenport on December 16, 2004 and in Bettendorf on December 17, 2004. The most significant transfers in Davenport occurred to and from Routes 4 and 10 with transfers also occurring on Routes 2, 5, 7 and 12. The highest number of transfers between routes occurred from Route 4 to Route 10 and from Route 10 to Route 4 with 100 or more transfers in each case. All transfers from MetroLink occurred to Route 7 and most transfers from Bettendorf were to Route 10.

Bettendorf had most transfers issued from Davenport’s Route 10. Within Bettendorf, the Riverfront route issued and received the most transfers. Transfers from MetroLink occurred to the Bridge Route and most transfers from Davenport were from Route 10.

Table 5 shows the transfers as observed on December 16 and 17, 2004.

Technical Memorandum #2: 91 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Table 5 Transfer Matrix Issuing Route Davenport Bettendorf MetroLink Receiving Total Route Received CitiBus Bettendorf MetroLink 1 2 3 4 5 6 7 8 9 10 11 12 53 Through Sub totals Bridge North Riverfront Scott 53rd Ave Sub totals 10 20 30 40 50 53 57 60 70 80 90 Ex Sub Totals Unknown

1 - 3 - 1 - - 5 - - - - 1 - - 10 ------10 2 - - - 5 2 1 4 9 1 5 1 3 3 - 34 ------3 37 3/5 3 3 - 17 2 - 7 2 - 5 12 - 1 - 52 ------4 56 3 - - - 1 ------1 ------1 4 7 5 5 8 15 14 36 21 5 114 8 6 2 - 246 ------6 252 5 - - - 1 - - 9 - 6 2 - - - - 18 ------3 21 6 - 4 1 13 ------2 - 20 ------1 21 7 4 3 - 30 10 - 3 - 5 - - 2 - - 57 ------38 1 14 25 - 5 1 29 - - - 2 115 8 180

Davenport 8 3 11 1 24 1 - 1 - 1 - - 1 - - 43 ------2 45 9 4 2 - 9 10 3 6 2 1 1 - 2 3 - 43 ------2 45 10 1 11 3 100 8 - 2 - 4 2 2 7 4 - 144 14 14 22 17 5 72 ------5 221 11 2 - - 26 4 - - 2 - 5 - 9 - - 48 ------1 49 12/53 2 9 - 5 2 1 4 3 6 6 3 2 - - 43 3 - 2 5 - 10 ------2 55 53 1 1 - 4 - - 2 - - 3 - - - - 11 1 - 1 - - 2 ------1 14 - - Total Issues 27 52 10 244 54 19 79 39 29 143 26 33 15 - 770 18 14 25 22 5 84 38 1 14 25 - 5 1 29 - - - 2 115 38 1,007

Issuing Route Davenport Bettendorf MetroLink Receiving Total Route Received CitiBus Bettendorf MetroLink 1 2 3 4 5 6 7 8 9 10 11 12 53 Through Sub totals Bridge North Riverfront Scott 53rd Ave Sub totals 10 20 30 40 50 53 57 60 70 80 90 Ex Sub Totals Unknown

Bridge 6 3 9 0 4 4 2 1 11 7 7 7 1 1 1 24 2 46 North 12 3 1 16 6 1 3 1 2 13 - 29 Riverfront 18 2 2 22 5 4 2 3 14 - 36 Scott 1 9 2 1 13 4 2 3 1 2 12 - 25 Bettendorf 53rd Ave 6 6 2 5 1 8 1 1 15

Total Issues 0 0 0 0 0 0 0 1 0 51 0 7 7 0 66 17 11 17 5 8 58 7 7 8 0 1 0 1 0 0 1 0 0 25 2 151

Source: Transfer data as compiled by TranSystems. 1 Bettendorf transfer data collected on December 17, 2004. Davenport transfer data collected on December 16, 2004.

Technical Memorandum #2: 92 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Appendix A Summary of User Survey Results: Bettendorf

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

INTRODUCTION

TranSystems Corporation, in association with TJ Brown Associates and Bettendorf Transit, administered a transit user survey on December 15 and 16, 2004, to gather input about transit issues in the community. A virtually identical survey was administered on about the same days to patrons of the City of Davenport’s CitiBus system. TranSystems, with input from the Bi-State Regional Commission, CitiBus and Bettendorf, developed the survey instrument consisting of a two-page questionnaire. The survey was designed to obtain input on the following:

§ Demographic characteristics of fixed-route riders § Origins and destinations of individuals using the service § Trip purposes of patrons of the system § Interest in various transit improvements.

The survey instrument was distributed to patrons of Bettendorf Transit. Patrons were asked to only complete one survey. Overall, 229 surveys were distributed with 106 surveys returned for a total response rate of 46 percent. The sample has a precision of plus or minus 8 percentage points at a 90 percent confidence level.

Detailed results the survey and a copy of the survey instrument are included at the end of this document.

MAJOR FINDINGS

§ The survey responses came from all of Bettendorf routes, representing a statistically reliable cross-section of riders.

§ Respondents generally rode the system from about 6:00 AM to 2:00 PM. Responses tended to be proportionally lower during traditional afternoon peak period of 3:00 PM to 6:00 PM.

§ Most riders (54 percent) walked to the bus. Forty percent transferred from another route.

§ The main trip purposes identified by patrons were going to or from work (39 percent) and to or from school (26 percent), for a total of 75 percent of respondents taking the bus for work and school. Additionally, about 19 percent rode the bus for a variety of “other” purposes that included going to the library, with some for work and social reasons. Only seven percent of respondents cited shopping as their main trip purpose.

Technical Memorandum #2: A-1 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

§ Thirty-nine percent of respondents rode the bus because they did own a car. Twenty-seven percent of respondents cited multiple reasons, which generally included “not having a car,” “to save money,” or “don’t like to drive.”

§ Sixty percent of respondents indicated that they rode the bus four or more days per week.

§ Eighty-two percent of respondents stated they know about the PassPORT monthly pass.

§ Almost half (42 percent) of bus riders said they paid for their fare in cash. Eighteen percent of riders used a monthly pass with only eight percent using a transfer. The use of transfers is lower than what is indicated earlier about how people got to the bus. The likely reason is that respondents do not consider transfers as a form of payment.

§ Respondents were asked to rate nine different aspects of the transit system on a scale of 1 (Very Poor) to 5 (Excellent). Eight of the items were rated 4 or higher. Respondents were particularly pleased with the helpfulness of the bus drivers, timeliness of buses, and feeling secure on the buses. The lowest rated category was “availability of benches, shelters and sign posts,” and scored 3.7 out of 5.

§ Thirty-five percent of respondents thought that air pollution in the Iowa Quad Cities was either a serious or somewhat serious problem. Additionally, 35 percent of respondents either had no opinion, no response, or do not see air pollution as a problem.

§ Respondents were slightly more male (51 percent) than female (46 percent).

§ The mean age of the survey respondents was 38.1 years. The median age was 40.

§ The annual household income of half (50 percent) of the respondents was under $20,000.

The following charts summarize the findings from the survey responses provided by patrons of Bettendorf Transit. Responses to Questions 4, 5 and 7 are included at the end of this document. Additionally, some respondents provided comments on the surveys, which are also included at the end of this document.

Technical Memorandum #2: A-2 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q1 (Bettendorf): Which bus route is this?

No response Purple Route 1% 3%

Green Route Red Route 16% 28%

Blue Route Gold Route 19% 33%

Q2 (Bettendorf): Approximately what time did you get on this bus?

Responses 4

0 After 6PM Before 6AM 6AM to 7AM 7AM to 8AM 8AM to 9AM 9AM to 10AM 1 PM to 2 2 PM to 3 3 PM to 4 4 PM to 5 5 PM to 6 10AM to 11AM 11AM to 12PM 12 PM to 1 Time

Technical Memorandum #2: A-3 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q3 (Bettendorf): How did you get to this bus?

Other No response 4% 1%

Transferred 40% Walked 54%

Drove/rode 0% Bike 1%

Q6 (Bettendorf): What is the purpose of your trip?

No response 1% Other 19% Recreation/ Entertainment Work 5% 39% Medical/Dental 3%

Shopping 7% School 26%

Technical Memorandum #2: A-4 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q8 (Bettendorf): Why are you riding the bus today?

No Response Car in shop 1% 8% Multiple 27%

No car 39%

Other 15% Don't Like Driving Reduce Air 2% Pollution Enjoy Bus 1% Save Money 6% 1%

Q9 (Bettendorf): On average, how many days per week do you ride the bus? Less than 2 No response days 4% 8%

2 to 3 days 18%

4 to 5 days More than 5 13% days 57%

Technical Memorandum #2: A-5 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q10 (Bettendorf): Did you know about the $25 montly PassPORT?

Not sure 5% No response 3%

No 10%

Yes 82%

Q11 (Bettendorf): What method of payment did you use for this trip?

No response Cash/transfer 6% 10%

Other 3% Cash 42%

Monthly pass 18%

Transfer Token 8% 13%

Technical Memorandum #2: A-6 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q12 (Bettendorf): Using a five-point scale where '5' means "Excellent" and '1' means "Very Poor", please rate each of the following:

The design of the bus routes 4.2

Availability of benches, shelters and sign posts 3.7

Availability of information about bus routes and 4.4 services

Helpfulness of drivers 4.6

How often buses arrive on time 4.5

Hours that service the routes 4.0

The frequency buses come by stops along the 4.5 routes

Your feeling of security when aboard buses 4.7

Cleanliness of Buses 4.6

0.0 1.0 2.0 3.0 4.0 5.0 Average Rating

Technical Memorandum #2: A-7 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q13 (Bettendorf): Do you think air pollution in the Quad Cities is a problem?

Serious No response problem 6% 10% Don't know 21% Somewhat serious problem 25% Not a problem 8%

Slight problem 30%

Q14 (Bettendorf): What is your gender?

No response 3%

Female Male 46% 51%

Technical Memorandum #2: A-8 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q15 (Bettendorf): What is your age?

No Response 3% 18 and Under Over 60 21% 13%

51 to 60 9% 19 to 22 8%

23 to 30 7%

41 to 50 31 to 40 25% 14%

Q16 (Bettendorf): What is your total annual household income?

No response 17% Over $70,000 Under $10,000 6% 26% $55,000 - $69,999 3% $40,000 - $54,999 4% $30,000 - $10,000 - $39,999 $20,000 - $19,999 9% $29,999 24% 11%

Technical Memorandum #2: A-9 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Attachments

§ Survey Instrument and Results

§ Listing of Responses to Write-in Questions

§ General Comments

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Iowa Quad City Transit User Survey—Bettendorf RESULTS Please take a few moments to complete this survey. We are seeking input from all riders. Your responses will be used to plan improvements to our transportation services. When you are finished, please return your survey to the transit employee/driver, or fold and mail. IF YOU HAVE ALREADY COMPLETED A SURVEY, PLEASE DO NOT COMPLETE ANOTHER. THANK YOU.

1. Which bus route is this? (check sele ction) a. Davenport CitiBus ___ (1) Rockingham ___ (5) Eastern ___ (9) Hickory Grove ___ (2) Marquette ___ (6) Ridgeview ___ (10) Locust“ ___ (3) Fairgrounds ___ (7) Bridgeline ___ (11) Highway 61 ___ (4) Brady Street ___ (8) Telegraph ___ (12)/ (53) E. Dvnprt/E. 53rd St b. Bettendorf 28 %___ (1) Bridge (Red) 16%___ (3) Riverfront (Green) 3%___ (5) 53rd Ave (Purple) 33%___ (2) North (Gold) 19%___ (4) Scott Community College (Blue) 1% No response

2. Approximately what time did you get on this bus? ______am pm

3. How did you get to this bus? 54%___ (1) I walked. If yes, how many blocks did you walk? ______1%___ (2) I rode a bike. 0%___ (3) I drove or rode in a car or other personally-owned vehicle. 40%___ (4) I transferred from another bus. If yes, which route ______4%___ (5) Other: multiple responses including walking. 1% No response 4. Where did you get on this bus? (Please list the nearest intersection or location, such as “2nd and Harrison” , “Middle Road and 18th Street” or “Wal-Mart.”) See Attachment for Results

5. Where will you get off this bus? (Please list the nearest intersection or location, such as “2nd and Harrison” , “Middle Road and 18th Street” or “Wal-Mart.”) See Attachment for Results

6. What is (or was) the purpose of your trip? 39%___ (1) Going to/from work 3%___ (4) Going to/from a medical/dental appointment 26%___ (2) Going to/from school 5%___ (5) Recreation/entertainment/out to eat 7%___ (3) Going shopping 19%___ (6) Other: multiple responses including work. 1% No response 7. Excluding your trip home, where is (or was) your final destination? (For example, if you are using the bus to get to/from work, where do you work? If you went shopping, what was the name of the store and the closest intersection?)

(A) Name of destination: See Attachment for Results

(B) Closest intersection (if known): See Attachment for Results

8. Why are you riding the bus today? (Check all that apply) 8%___ (1) My car is in the shop/needs repair. 1%___ (4) To save money 39%___ (2) I do not have a car. 6%___ (5) I enjoy riding the bus. 2%___ (3) I do not like driving. 1%___ (6) Reduce air pollution 42%___ (7) Other: multiple reasons, most involving not having a car 1% No response

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

9. On average, how many days per week do you ride the bus? 4.6 days per week (4% No response)

10. Do you know about the $25 monthly PassPORT which eliminates the need for exact fares or transfers and can be used on and purchased from all three trans it systems (Bettendorf, Davenport CitiBus and MetroLINK)? 82%____ (1) Yes 10%____ (2) No 5%____ (3) Not Sure 3% No response

11. What method of payment did you use for this trip? 42%___ (1) Paid cash; how much did you pay $0.65 (average response) (please specify) 8%___ (2) Used a transfer 18%___ (4) Monthly Pass 13%___ (3) Token 13%___ (5) Other:______6% No response

12. Using a five-point scale where ‘5’ means “Excellent” and ‘1’ means “Very Poor,” please rate each of the following? (average score/no response) Very Poor Poor OK Good Excellent (A) Cleanliness of buses...... 1...... 2...... 3… ...... 4..5 (4.6/3%) (B) Your feeling of security when you are aboard buses...... 1...... 2...... 3...... 4..5 (4.7/4%) (D) How often buses come by stops along this route ...... 1...... 2...... 3...... 4..5 (4.5/5%) (E) Hours that service along this route is provided...... 1...... 2...... 3...... 4..5 (4.0/5%) (F) How often buses arrive on time ...... 1...... 2...... 3...... 4..5 (4.5/6%) (G) Helpfulness of drivers...... 1...... 2...... 3...... 4..5 (4.6/7%) (H) Availability of information about bus routes and services...... 1...... 2...... 3...... 4..5 (4.4/6%) (L) The availability of benches, shelters, sign posts...... 1...... 2...... 3...... 4..5 (3.7/8%) (M) How are the bus routes designed ...... 1...... 2...... 3...... 4..5 (4.2/5%)

13. Do you think air pollution in the Quad Cities is: (check one) 10%___ (1) Very serious problem ... 8%____ (4) Not a problems at all 25%___ (2) Somewhat a serious problem. 21%___ (5) Don’t Know 30%___ (3) Slight problem 6% No response

14. What is your gender? 51%___ (1) Male 46%___ (2) Female 3% No response

15. What is your age? (average) 38.1 Years (3% No response)

16. Would you say your total annual household income is: 26%___ (1) Under $10,000 9%___(4) $30,000 to $39,999 6%___(7) $70,000 or more 24%___ (2) $10,000 to $19,999 4%___(5) $40,000 to $54,999 11%___ (3) $20,000 to $29,999 3%___(6) $55,000 to $69,999 17% No response Please Return Your Completed Survey to the Transit Employee/Bus Driver or Fold, tape (no staples) Closed and Mail

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Listing of Responses to Write-in Questions

Q4: Where did you get on this bus?

Responses: · #2 · Duck Creek Mall · Kimberly Rd / · 18th Street · Duck Creek Mall Middle Rd · 18th Street · Duck Creek Mall · Lake View Pkwy / · 18th Street · Duck Creek Mall 53rd · 23rd Street · Duck Creek Mall · Lincoln Rd / 18th · Belmont Rd / · Duck Creek Mall · Lincoln Rd / 18th Middle Bett · Duck Creek Mall · Luther Heights · Bettendorf · Duck Creek Mall · Middle Rd / 14th · Bettendorf High · Duck Creek Mall · Middle Rd / 18th School · Duck Creek Mall · Middle Road · Bettendorf High · Duck Creek Mall · Middle Road School · Duck Creek Mall · Moline · Central Av · E Locust Street · North / 18th Bettendorf Transit · Grant St / 14th · PV High School Riverfront (Transfer · Grant St / 21st · R.I.T. Bridgeline to - Shopco Duck · Grant St / 23rd Davenport Creek) · Grant St / 23rd · River Dr / 7th · Centre Station · Grant Street · Ross' Restaurant MetroLINK · Grant Street · S.S.C. · Centre Station · Harrison St / 30th · Scott Community MetroLINK · Hawthorn Center · Centre Station · Hillside Dr / · Scott Community MetroLINK Heather College · Centre Station · Hillside Dr / Holly · Spruce Hills Drive MetroLINK Dr · Spruce Hills Drive · Centre Station · Hillside Dr / · State St / 8th MetroLINK Magnolia Dr · Sunburst Dr / 29th · Centre Station · Hillside Dr / · Tanglefoot Ln / MetroLINK Magnolia Dr 18th · Crow Creek / Apple · Hillside Dr / · Tech Dr / 18th Valley Magnolia Dr · Terrace Park / · Duck Creek Mall · Hillside Drive Utica Ridge Rd · Duck Creek Mall · Hillside Drive · Utica Ridge Rd / · Duck Creek Mall · Hillside Drive Golden Valley Dr · Duck Creek Mall · Illinois Side · Walgreen’s / Main · Duck Creek Mall · Isle of Capri St · Duck Creek Mall · John Derce · Wal-mart · Duck Creek Mall Commons · Duck Creek Mall · Kimberly Rd / Duck · Duck Creek Mall Creek Plaza · Duck Creek Mall

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q5: Where will you get off this bus?

Responses: · 3rd St Reple got · Duck Creek Mall · Middle Rd / Duck Route 4 - Bradly St · Duck Creek Mall Creek Mall · 18th Street · Duck Creek Mall · Middle Rd / Oak · 4901 Utica Ridge · Duck Creek Mall Park Dr Rd (R.J. Bohrs) · Duck Creek Mall · Middle Rd / Spruce · 62nd St Crt · Duck Creek Mall Hills Dr · Belmont Road · Duck Creek Mall · Middle Road · Bettendorf · Duck Creek Mall · Middle Road · Bettendorf High · Duck Creek Mall · Middle Road School · Duck Creek Mall · Moline · Bettendorf High · Duck Creek Mall · Moline School · Duck Creek Mall · Old Chicago · Bettendorf High · Duck Creek Mall · Scott Community School · Duck Creek Mall College · Bettendorf High · Duck Creek Mall · Scott Community School · Duck Creek Mall College · Bettendorf Library · Duck Creek Mall · Scott Community · Bettendorf Middle · Duck Creek Mall College School · Duck Creek Mall · Shopco in the · Bettendorf Middle · Duck Creek Mall afternoon and School Center Station in · Duck Creek Mall · Bettendorf Middle the morning · Duck Creek Mall School · Spruce Hills Drive · Grant St / 23rd · Bettendorf Middle · State St / 2nd · Grant Street School · State St / 30th St · Grow Creek · Central Av / 29th · Tanglefoot Ln / · Hillside / Heather · Central Avenue 29th · Hy-Vee - 53rd · Centre Station · Trinity Medical MetroLINK · Hy-Vee Center · Centre Station · Hy-Vee · Utica Ridge Rd / MetroLINK · Isle of Capri 53rd St · Centre Station · Isle of Capri · Utica Ridge Road MetroLINK · Isle of Capri · VA Clinic · Centre Station · Locust St / Farnam · VA Clinic MetroLINK · Magnida · Village Inn · Centre Station · Magnolia MetroLINK · Mapplecrest / 18th · Duck Creek Mall · Middle Rd / 18th · Duck Creek Mall · Middle Rd / 18th · Duck Creek Mall · Middle Rd / 18th

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q7A: Excluding your trip home, where is (or was) your primary destination?

Responses: · Arch Mirror 2727 · Centre Station · PV High School 62nd St Crt - MetroLINK · PVHS school Bettendorf · CHS · R.I Arsenal · Arsenal · City Hall · R.J. Bohrs - 4901 · Arsenal · Cumberland Utica Ridge Rd · Bettendorf High Square · RGIS School · Duck Creek Mall · Rock Island · Bettendorf High · Genesis West · Rock Island School Hospital · Ross' Restaurant · Bettendorf High · Good Will · S.S.C. School Industries · School · Bettendorf High · Grafco Industries · SCL School · Gregar McDonald, · Scott Community · Bettendorf High D.C. College School · Happy Joe's · Scott Community · Bettendorf High Restaurants College School · Happy Joe's · Scott Community · Bettendorf High Restaurants College School · Hillside / Heather · Scott Community · Bettendorf High · Home College School · Home · Select Impro · Bettendorf High · Home · Silvis School · Home · St. Ambrose U. · Bettendorf High · Home · Target or Wal-mart School · Hoover School · Train · Bettendorf High · Hy-Vee Weatherization School · Hy-Vee · Trinity Medical · Bettendorf High · Hy-Vee Center School · Hy-Vee · Ultimate Fitness · Bettendorf Hy-Vee · Hy-Vee, T.J. Maxx Center · Bettendorf Library · Isle of Capri · Village Inn Bett. · Bettendorf Middle · Isle of Capri · Work School · Isle of Capri · Work · Bettendorf Middle · Isle of Capri · Youngstown Café School · John Deere Pl. · Big Ten Mart · Lincoln Road · Bradly St · Moline · Burger King · North east · Centre Station · North Park Mall MetroLINK · Oak Park Drive

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q7B: Closest Intersection

Responses: · 17th Ave / 19th St · Lincoln Rd / Middle · River · 47th St Bett · River Dr / I-74 · 53rd · Locust St / Farnam · Rockingham / · Belmont Road · Locust St / Minnie · Brady Street Harrison St · Spruce Hills / 18th · Central Av / 24th · Locust St / Lincoln · State St / 12th · Central Av / Devil's St · State St / 62nd St Glen Rd · Main St / 12th Crt · Duck Creek Mall · Main St / 6th · State St / 62nd St · E Kimberly Road · Maplecrest Rd / Crt · Grant St / 14th 18th · Tanglefoot Ln / · Grant St / 23rd · Middle / Belmont Golden Valley Dr · Iowa St / 9th · Middle Rd / 18th · Utica Ridge Rd / · Kimberly Rd / · Middle Rd / 18th 53rd Elmore · Middle Rd / Devil's · Utica Ridge Rd / · Kimberly Road Glen Rd 53rd · KMB · Middle Rd / I-74 · Lincoln Rd / · Middle Rd / Spruce Kimberly Rd Hills · Not known

General Comments:

· "I ride the bus 1-2 times a week. I am a member of RSVP and get reimbursed for bus fare ($0.70 round trip." · "Davenport City Buses do not always make good time. Can be tricky to use. There is room for improvement." · "I know there is a pass but not where to get it or how long it is good for" · "Bett. Transit need[s] to extend hours beyond 6pm to 9pm and more services on Saturdays and Sundays" · "some (buses) are better than others and some don't know routes" · “Bus need to run later and on Sunday” · “Our buses do not rung long they stop at 6pm, don't run on Sundays” · “Bus stop to soon daily at 6pm. No bus on Sundays” · “I just want to add that Davenport Buses are fine. The Bettendorf buses during the week are fine, Saturdays are the worse. I do feel that buses should run later at night and on Sundays.”

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Appendix B Summary of User Survey Results: Davenport

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

INTRODUCTION

TranSystems Corporation, in association with TJ Brown Associates and CitiBus, administered a transit user survey on December 15 and 16, 2004, to gather input about transit issues in the community. A virtually identical survey was administered on about the same days to riders using the Bettendorf system. TranSystems, with input from the Bi-State Regional Commission, CitiBus and Bettendorf, developed the survey instrument consisting of a two-page questionnaire. The survey was designed to obtain input concerning the following:

§ Demographic characteristics of fixed-route riders § Origins and destinations of individuals using the service § Reasons individuals use the service § Interest in various transit improvements

The survey instrument was distributed to people riding the CitiBus system. Riders were asked to only complete one survey. Overall, 795 surveys were distributed with 268 surveys returned for a total response rate of 34 percent. The sample has a precision of plus or minus 5 percentage points at a 90 percent confidence level.

The results of each survey distribution along with copies of the survey instrument are provided in the Attachment, located at the end of this report.

Major Findings

§ The survey responses came from all of CitiBus routes, representing a cross-section of riders.

§ Respondents generally rode the system from about 9AM to 4PM. Responses tended to be proportionally lower during traditional peak periods of 6AM to 9AM and 3PM to 6PM.

§ Most riders (57 percent) walked to the bus. Thirty-one percent transferred from another bus.

§ The main reasons people rode the bus were going to or from work (32 percent) and going shopping (17 percent). About 21 percent rode the bus for a variety of “other” reasons. These were typically multiple purposes most involving work, school and or shopping reasons for riding.

§ Fifty-three percent of respondents rode the bus because they did not have cars. Twenty- one percent said they ride for multiple reasons which generally included “not having a car” as well as “saving money” or “car in shop.”

Technical Memorandum #2: B-1 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

§ Survey respondents (46 percent) indicated that they rode the bus 4 to 5 days per week. Another 17 percent ride 2 or 3 days per week.

§ Seventy-five percent of the respondents said they know about the PassPORT monthly pass.

§ Over half (54 percent) of bus riders said they paid cash. Twenty-three percent of riders used a monthly pass with only 3 percent said they used a transfer. The use of transfers is lower than what is indicated earlier about how people got to the bus. This contradiction means it is likely that respondents don’t see transfers as a fare payment mechanism.

§ Thirty-four percent of the respondents thought that air pollution in the Iowa Quad Cities was either a serious or somewhat serious problem. Forty percent either had no opinion, no response, or do not see air pollution as a problem.

§ Respondents were almost evenly male (45 percent) or female (49 percent).

§ The mean age of the survey respondents was 36.4 years. The median age was 35.

§ The annual household income of most respondents (62 percent) was under $20,000.

The following charts and graphs summarize the findings from the survey responses provided by CitiBus riders. Responses to questions 4, 5, and 7 are included at the end of this document. Additionally, some respondents provided comments on the surveys, which are also included at the end of this document.

Technical Memorandum #2: B-2 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q1 (CitiBus): Which bus route is this?

No response #1 3% 7% #2 #12 / #53 6% 15% #11 #3 1% 6% #10 6% #9 2% #4 #8 21% 8%

#7 #6 #5 5% 14% 6%

Q2 (CitiBus): Approximately what time did you get on this bus?

15 Responses 10

0 After 6PM Before 6AM 6AM to 7AM 7AM to 8AM 8AM to 9AM 9AM to 10AM 1 PM to 2 2 PM to 3 3 PM to 4 4 PM to 5 5 PM to 6 10AM to 11AM 11AM to 12PM 12 PM to 1 Time

Technical Memorandum #2: B-3 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q3 (CitiBus): How did you get to this bus?

No response 5% Other 4%

Transferred 31% Walked 57%

Drove/rode 2% Bike 1%

Q6 (CitiBus): What is the purpose of your trip?

No response 4% Other 21% Work 32%

Recreation/ Entertainment 5%

Medical/ School Dental 13% 8% Shopping 17%

Technical Memorandum #2: B-4 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q8 (CitiBus): Why are you riding the bus today?

Car in shop No Response 5% 5% Multiple 21%

Other 8%

No car Reduce Air 53% Pollution 0% Don't Like Enjoy Bus Driving 2% Save Money 2% 4%

Q9 (CitiBus): On average, how many days per week do you ride the bus?

Less than 2 No response days 8% 5% 2 to 3 days More than 5 17% days 24%

4 to 5 days 46%

Technical Memorandum #2: B-5 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q10 (CitiBus): Did you know about the $25 monthly PassPORT?

No response Not sure 6% 5%

No 14%

Yes 75%

Q11 (CitiBus): What method of payment did you use for this trip?

Cash/ No response transfer 8% 4% Other 3%

Monthly pass Cash 23% 54%

Token Transfer 5% 3%

Technical Memorandum #2: B-6 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q12 (CitiBus): Using a five-point scale where '5' means "Excellent" and '1' means "Very Poor", please rate each of the following:

The design of the bus routes 3.8

Availability of benches, shelters and sign posts 2.3

Availability of information about bus routes and 3.9 services

Helpfulness of drivers 4.0

How often buses arrive on time 3.9

Hours that service the routes 3.5

The frequency buses come by stops along the 3.8 routes

Your feeling of security when aboard buses 4.1

Cleanliness of buses 3.9

0.0 1.0 2.0 3.0 4.0 5.0 Average Rating

Technical Memorandum #2: B-7 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q13 (CitiBus): Do you think air pollution in the Quad Cities is a problem? Serious No response problem 9% 12%

Don't know Somewhat 24% serious problem 22%

Not a problem 7% Slight problem 26%

Q14 (CitiBus): What is your gender?

No response 6%

Male 45% Female 49%

Technical Memorandum #2: B-8 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q15 (CitiBus): What is your age?

No Response 9% 18 and Under Over 60 10% 8% 19 to 22 14% 51 to 60 11%

23 to 30 15% 41 to 50 17% 31 to 40 16%

Q16 (CitiBus): What is your total annual household income?

Over $70,000 $55,000 - No response 1% $69,999 15% 2%

$40,000 - $54,999 Under $10,000 3% 43%

$30,000 - $39,999 6%

$20,000 - $10,000 - $29,999 $19,999 11% 19%

Technical Memorandum #2: B-9 Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Attachments

§ Survey Instrument and Results

§ Listing of Responses to Write-in Questions

§ General Comments

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Iowa Quad City Transit User Survey—CITIBUS RESULTS Please take a few moments to complete this survey. We are seeking input from all riders. Your responses will be used to plan improvements to our transportation services. When you are finished, please return your survey to the transit employee/driver, or fold and mail. IF YOU HAVE ALREADY COMPLETED A SURVEY, PLEASE DO NOT COMPLETE ANOTHER. THANK YOU.

1. Which bus route is this? (check selection) a. Davenport CitiBus 7%___ (1) Rockingham 6%___ (5) Eastern 2%___ (9) Hickory Grove 6%___ (2) Marquette 5%___ (6) Ridgeview 6%___ (10) Locust“ 6%___ (3) Fairgrounds 14%__ (7) Bridgeline 1%___ (11) Highway 61 21%___ (4) Brady Street 8%___ (8) Telegraph 15%__ (12)/ (53) E. Dvnprt/E. 53rd St 3% No response b. Bettendorf ___ (1) Bridge (Red) ___ (3) Riverfront (Green) ___ (5) 53rd Ave (Purple) ___ (2) North (Gold) ___ (4) Scott Community College (Blue)

2. Approximately what time did you get on this bus? ______am pm

3. How did you get to this bus? 57%___ (1) I walked. If yes, how many blocks did you walk? ______1%___ (2) I rode a bike. 2%___ (3) I drove or rode in a car or other personally-owned vehicle. 31%___ (4) I transferred from another bus. If yes, which route ______4%___ (5) Other: multiple responses including walking. 5% No response 4. Where did you get on this bus? (Please list the nearest intersection or location, such as “2nd and Harrison” , “Middle Road and 18th Street” or “Wal-Mart.”) See Attachment for Results

6. What is (or was) the purpose of your trip? 32%___ (1) Going to/from work 8%___ (4) Going to/from a medical/dental appointment 13%___ (2) Going to/from school 5%___ (5) Recreation/entertainment/out to eat 17%___ (3) Going shopping 21%___ (6) Other: multiple responses including work. 4% No response 7. Excluding your trip home, where is (or was) your final destination? (For example, if you are using the bus to get to/from work, where do you work? If you went shopping, what was the name of the store and the closest intersection?)

(A) Name of destination: See Attachment for Results

(B) Closest intersection (if known): See Attachment for Results

8. Why are you riding the bus today? (Check all that apply) 5%___ (1) My car is in the shop/needs repair. 4%___ (4) To save money 53%___ (2) I do not have a car. 2%___ (5) I enjoy riding the bus. 2%___ (3) I do not like driving. 0%___ (6) Reduce air pollution 21%___ (7) Other: multiple reasons, most involving not having a car 5% No response 9. On average, how many days per week do you ride the bus? 4.6 days per week (8% No response)

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

10. Do you know about the $25 monthly PassPORT which eliminates the need for exact fares or transfers and can be used on and purchased from all three transit systems (Bettendorf, Davenport CitiBus and MetroLINK)? 75%____ (1) Yes 14%____ (2) No 5%____ (3) Not Sure 6% No response

11. What method of payment did you use for this trip? 54%___ (1) Paid cash; how much did you pay $0.70 average of responses (please specify) 3%___ (2) Used a transfer 23%___ (4) Monthly Pass 5%___ (3) Token 7% ___ (5) Other:______8% No response

12. Using a five -point scale where ‘5’ means “Excellent” and ‘1’ means “Very Poor,” please rate each of the following?(average score/no response) Very Poor Poor OK Good Excellent (A) Cleanliness of buses...... 1...... 2...... 3… ...... 4...... 5 (3.9/3%) (B) Your feeling of security when you are aboard buses...... 1...... 2...... 3...... 4...... 5 (4.1/7%) (D) How often buses come by stops along this route ...... 1...... 2...... 3...... 4...... 5 (3.8/7%) (E) Hours that service along this route is provided...... 1...... 2...... 3...... 4...... 5 (3.5/9%) (F) How often buses arrive on time ...... 1...... 2...... 3...... 4...... 5 (3.9/9%) (G) Helpfulness of drivers...... 1...... 2...... 3...... 4...... 5 (4.0/14%) (H) Availability of information about bus routes and services...... 1...... 2...... 3...... 4...... 5 (3.9/8%) (L) The availability of benches, shelters, sign posts...... 1...... 2...... 3...... 4...... 5 (2.3/10%) (M) How are the bus routes designed ...... 1...... 2...... 3...... 4...... 5 (3.8/10%)

13. Do you think air pollution in the Quad Cities is: (check one) 12%___ (1) Very serious problem ... 7%____ (4) Not a problems at all 22%___ (2) Somewhat a serious problem. 24%___ (5) Don’t Know 26%___ (3) Slight problem 9% No response

14. What is your gender? 45%___ (1) Male 49%___ (2) Female 6% No response

15. What is your age? (average) 36.4 Years (9% No response)

16. Would you say your total annual household income is: 43%___ (1) Under $10,000 6%___(4) $30,000 to $39,999 1%___(7) $70,000 or more 19%___ (2) $10,000 to $19,999 3%___(5) $40,000 to $54,999 11%___ (3) $20,000 to $29,999 2%___(6) $55,000 to $69,999 15% No response Please Return Your Completed Survey to the Transit Employee/Bus Driver or Fold, tape (no staples) Closed and Mail

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Listing of Responses to Write-in Questions

Q4: Where did you get on this bus?

Responses: · 2nd / Harrison St · 9th / Pershing Av · Central Park Av / · 2nd / Harrison St · 3 Point Sheridan Michigan Av · 2nd / Harrison St · 11th / Brady St · Centre Station · 2nd / Harrison St · 12th / Brady St MetroLINK · 2nd / Harrison St · 12th / Harrison St · Clark St / Hobson · 2nd / Harrison St · 12th / Mississippi · Courthouse · 2nd / Harrison St · 12th Street · Courthouse · 2nd / Harrison St · 12th Street · Crystal Ridge · 2nd / Harrison St · 12th Street · Davenport · 2nd / Harrison St · 13th / Mytle · Downtown GTC · 2nd / Harrison St · 13th / Washington · Downtown GTC · 2nd / Main St St · Downtown GTC · 2nd / Washington · 14th / Harrison St · Downtown GTC St · 14th / Mylter · Downtown GTC · 2nd Street · 15th / Iowa · Downtown GTC · 3rd / 17th Rock · 17th Street · Downtown GTC Island · 18th / Central · Downtown GTC · 3rd / Brady St · 18th / Middle Rd · Downtown GTC · 3rd / Brady St · 18th / Middle Rd · Downtown GTC · 3rd / Brady St · 18th / Middle Rd · Downtown GTC · 3rd / Brady St · 18th / Middle Rd · Downtown GTC · 3rd / Iowa · 18th / Middle Rd · Downtown GTC · 3rd / Main St · 18th / Rock Island · Downtown GTC · 3rd / Marquette St · 29th / Carey · Downtown GTC · 3rd / Ripley St · 29th / Herington · Downtown GTC · 3rd / Telegraph Rd · 37th / Brady St · Downtown GTC · 3rd Ave / Rock · 39th / Bridge Av · Downtown GTC Island · 39th / Davenport · Downtown GTC · 3rd Street Ave · Downtown GTC · 4th / Harrison St · 39th Street · Downtown GTC · 4th / Marquette St · 53rd / Fareway · Downtown GTC · 4th Street · 53rd / Ville Dr · Downtown GTC · 4th Street · 53rd / Ville Dr · Downtown GTC · 5th / Brady St · 53rd or Target · Downtown GTC · 6th / Marquette St · 53rd Street · Downtown GTC · 6th / Marquette St · 68th / Division St · Downtown GTC · 6th / Vine · Brady by "Big K" · Downtown GTC · 6th / Vine · Brentano's · Downtown GTC · 6th/ Scott · Castwood · Downtown GTC · 7th / Fillmore · Central Park Av / · Downtown GTC · 7th / Washington St Clark St · Downtown GTC · 7th / Washington St · Central Park Av / · Downtown GTC · 7th / Washington St Division St · Downtown GTC

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

· Downtown GTC · Hy-Vee · North Park Mall · Duck Creek Mall · Hy-Vee · North Park Mall · Duck Creek Mall · Hy-Vee · North Park Mall · Duck Creek Mall · Kimberly Jersey · North Park Mall · Duck Creek Mall Ridge · North Park Mall · Duck Creek Mall · Kimberly Rd · North Park Mall · Duck Creek Mall · Kimberly Rd / · Oscar Mayer · Duck Creek Mall Eastern Av · Redwood / · Duck Creek Mall · Kimberly Rd / Elmwood · Duck Creek Mall Sprins · Rock Island · Duck Creek Mall · K-mart · Rock Island · Duck Creek Mall · Lincoln Av / · Rock Island · Duck Creek Mall Elmwood · Rock Island · East Shopping · Locust St / Belle Av · Rock Island Center · Locust St / Bridge · Rockingham Rd / · East Shopping Av Washington St Center · Locust St / Cedar · Rockingham Road · Emerald Drive · Locust St / Grand · Rockingham Road · Fairmont Street Av · St. Marks - transfer · Farnam St / Locust · Locust St / Main St to Brady St Bust St · Locust St / Main St · State Street · Fire station · Locust St / Main St · Station · Genesis West · Locust St / Main St · Telegraph Rd / Hospital · Locust St / Spring Clark St · Genesis West St · Telegraph Road Hospital · Locust Street · The District · Genesis West · Locust Street · Transfer point Hospital · Locust Street · Transit Center · Genesis West · Lombard St / · Transit Center Hospital Gaines St · Village Shopping · Handicapped · Main Street Center Development · Main Street · Village Shopping Center · Main Street Center · Handicapped · Main Street · Ville - 53rd Development · Main Street · W. Central Pk Av / Center · Main Street Nevada · Harrison St · Middle Road · Walgreens · Harrison St · Mississippi Valley · Wal-Mart · Harrison St Fairgrounds · Wal-Mart · Harrison St · Moline Station · Washington Street · Harrison St · North High School · Welcome Way · Harrison St · North High School · West High School · Harrison St · North High School · YMCA · Harrison St · North Park Mall · Hayes / Harrison St · North Park Mall · Hy-Vee

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q5: Where will you get off this bus?

Reponses: · #10 - MetroLINK · Aldi's · Downtown GTC · 1st Street · Aldi's · Downtown GTC · 2nd / Fairmont St · Brady St · Downtown GTC · 2nd / Gaines St · CASI · Downtown GTC · 2nd / Harrison St · Centre Station · Downtown GTC · 2nd / Harrison St MetroLINK · Downtown GTC · 2nd / Harrison St · Chucky Cheese · Duck Creek Mall · 2nd / Harrison St · Community Health · Duck Creek Mall · 2nd / Harrison St Care · Duck Creek Mall · 2nd / Harrison St · Concord St · Duck Creek Mall · 2nd / Harrison St · Davenport · Duck Creek Mall · 2nd / Harrison St · Downtown GTC · Duck Creek Mall · 2nd / Heritage · Downtown GTC · Duck Creek to · 2nd / Pershing St · Downtown GTC Scott C.C. · 2nd Street · Downtown GTC · E Kimberly Road · 2nd Street · Downtown GTC · East Village of · 3rd / Brady St · Downtown GTC Davenport · 3rd / Cedar · Downtown GTC · Emerald Dr · 3rd / Harrison St · Downtown GTC · Fairmont Street · 3rd / Harrison St · Downtown GTC · Family Credit · 3rd / Main St · Downtown GTC Union Rockingham · 3rd / Ripley St · Downtown GTC · Federal / River Dr · 3rd / Ripley St · Downtown GTC · Garfield · 3rd / Ripley St · Downtown GTC Elementary · 3rd / Rock Island · Downtown GTC · Genesis West · 3rd Street · Downtown GTC Hospital · 3rd Street · Downtown GTC · Genesis West · 3rd Street · Downtown GTC Hospital · 4th / Brady St · Downtown GTC · Harrison Street · 5th / Gaines St · Downtown GTC · Harrison Street · 6th / Harrison St · Downtown GTC · Harrison Street · 6th / Harrison St · Downtown GTC · Harrison Street · 11th / Harrison St · Downtown GTC · Harrison Street · 12th / Brady St · Downtown GTC · Harrison Street · 13th / Gaines St · Downtown GTC · Harrison Street · 14th / Gaines St · Downtown GTC · Heatherton Dr / · 15th / Brady St · Downtown GTC Michigan Av · 16th / Main St · Downtown GTC · Heatherton Dr / · 16th / Main St · Downtown GTC Michigan Av · Heatherton Drive · 35th / Brady St · Downtown GTC · Hy-Vee · 53rd / Pine · Downtown GTC · Hy-Vee · 72nd Hillindale · Downtown GTC Rockingham · 72nd Hillindale · Downtown GTC · Iowa / E 15th · 72nd NW Blvd · Downtown GTC · Jersey Ridge · 73rd / NW Blvd · Downtown GTC · Jersey Ridge - E11 · 73rd / NW Blvd · Downtown GTC

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

· Johnson Av / · NorthPark Mall · Station transfer Gayman Av · NorthPark Mall · SteakNShake · Keota Av / · NorthPark Mall · Target Fairmont St · NorthPark Mall · Target · Keota Av / · NorthPark Mall · Telegraph Rd / Oak Fairmont St · NorthPark Mall · Village Shopping · Kimberly Rd / · NorthPark Mall Center Brady St · NorthPark Mall · Village Shopping · Kimberly Rd / · NorthPark Mall Center Division St · NorthPark Mall · Vine St / Davenport · Kimberly Rd / · NorthPark Mall · W 7th Street Division St · NorthPark Mall · W 7th Street · Kimberly Rd / · NorthPark Mall · W Locust Street Marquette St · NorthPark Mall · Walgreen’s · Kimberly Shopping · Olive Garden · Walgreen’s Center · Ridgeview · Walgreen’s · Kimberly Shopping · Ripley Street · Wal-Mart Center · riverboat casino · Wal-Mart · K-mart · Rock Island · Wal-Mart · Kohls · Rock Island · Wal-Mart · Locust St / Iowa · Rock Island · Wal-Mart · Locust St / Lincoln · Rock Island · Wal-Mart Av · Rock Island · Wal-Mart · Locust St / Lincoln · Wal-Mart Av · Rock Island · Wal-Mart · Locust St / Main St · Rock Island · Wal-Mart · Locust St / Main St · Rock Island · Wal-Mart · Lujacks · Rock Island · Wal-Mart · Main spot · Rock Island · Wal-Mart · Main Street · Rock Island · Wal-Mart · Main to Crosstown · Rock Island · Wal-Mart East · Rock Island · Wal-Mart · Middle Road · Rock Island · Wal-Mart · Middle Road · Rock Island · Wal-Mart · Mississippi Valley · Rockingham Rd / S Fairgrounds Concord St · Wal-Mart · North High School · Rockingham Road · Wal-Mart · NorthPark Mall · Route 10 · Wal-Mart · NorthPark Mall · Same · Wal-Mart · NorthPark Mall · Showcase · Wal-Mart

· NorthPark Mall Cinemas · NorthPark Mall · State Street

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q7A: Excluding your trip home, where is (or was) your primary destination?

Responses: · 3rd / Main St · Davenport Public · Home · 4th / Brady St Library and my · Home · 1015 W 5th Street bank - all · Home · 1016 W 5th Street downtown · Home · 5th St A, Moline, IL · Dentist · Home · 6th / Harrison St · Dillard's · Home · 6th / Harrison St · Downtown GTC · Home · 7th / Madison · Downtown GTC · Home · 12th / Brady St · Downtown GTC · Home · 1632 W Locust · Downtown GTC · Home Street · Downtown GTC · Home · Aldi's · Downtown GTC · Home · Americana Park · Doctor · Home · APAC · Doctor · Home · APAC · East Moline · Home · Apac Customer · East Moline · Home Services, Inc · East Moline · Home/Rock Island · Bettendorf · East Moline · Hungry Hobo · Black Hawk · Eastern Avenue · Hy-Vee · Brady Street · Everywhere · Hy-Vee · Bridgeline · Fairmont Street · Hy-Vee · Burger King · Family Services · Iowa City area · Burger King payday · IWD · CADS · Frank L. Smart · Jewel · CADS · Friend's house · Kimberly Center · Cardiovascular · "From school to · Kimberly Downs Medicine him" Road · Case Treatment · Frontier · Kimberly Road · CASI · Garfield · K-Mart · Central Status Elementary · Kohl’s Mortgage · Genesis West · Labor Ready · Checker's Hospital · Labor Ready · Chris · Godfather's Pizza · Lago Marcino's · Chrystle Ridge · Good Will · Library · Chuck E Cheese · Goodwill - Villa Ave · LS5 · Colpay · Harborside Bldg · Mac's Tavern · Community Health · Heatherton Dr. · Maid-Rite Care · Home · McDonald's · Culver's / 53rd · Home · Milan · D.A.V. · Home · Mississippi Valley · Daughter's house - · Home Fairgrounds 9th / Farnam · Home · Moline · Davenport · Home · Moline · Davenport Public · Home · Mom house Library · Home · Movie Facts · Home · North High School

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

· North High School · Rummage Closet · Walgreen’s · North High School · Salvation Army · Wal-Mart · North High School · Salvation Army · Wal-Mart · North High School · Same · Wal-Mart · NorthPark Mall · School · Wal-Mart · NorthPark Mall · School · Wal-Mart · NorthPark Mall · School · Wal-Mart · NorthPark Mall · Scott Community · Wal-Mart · NorthPark Mall · Scott Community · Wal-Mart · NorthPark Mall Center · Wal-Mart · NorthPark Mall · Scott Community · Wal-Mart · NorthPark Mall College · Wal-Mart · NorthPark Mall · Scott Community · Wal-Mart · Northwest Bank & College · Wal-Mart Trust · Scott Community · Wal-Mart · Northwest Bank & College · Wal-Mart Trust · Sears / J.C. · Wal-Mart · Northwood village Penny’s · Wal-Mart · Northwood village · Showcase · Wal-Mart · Olive Garden Cinemas · Wal-Mart · Park · Sister's · Water Ford Family · Pine Knoll Health · St. Ambrose U. Dentist Care Facility · St. Ambrose U. · Wendy's · Pizza Hut · St. Mark Lutheran · Wendy's · Plasma donation Church · Wendy's · Post office · Starting Line · Wisconsin · Putnam Museum · SteakNShake · Work · Quad City Sports · Subway · Work Center · Swiss Colony · Work · R&L Carriers · Taco Bell · Work force center · Red Lobster · Target · ZLB · Rock Island · V.A. Bettendorf · Rock Island · Walgreen’s · Rock Island · Walgreen’s · Rocky · Walgreen’s

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

Q7B: Closest Intersection

Responses: · 2nd / Harrison St · 53rd Street · Kimberly Rd / · 2nd / Pershing Av · 65th / Harrison St Marquette St · 2nd / Pershing Av · 67th / NW Blvd · Kimberly Rd / · 2nd Street · 72nd / NW Blvd NorthPark Mall · 3rd / Brady St · 73rd / NW Blvd · Kimberly Road · 3rd / Cedar · 4419 N Lincoln Av · Kimberly Road · 3rd / Harrison St · Belmont Road · Kimberly Road · 3rd / Main St · Belmont Road · Kimberly Road · 3rd / Main St · Brady Street · Kimberly Road · 3rd / Ripley St · City Line Plaza · Kirkwood · 3rd / Scott · District · K-mart / Wal-mart · 3rd / Scott · Downtown GTC · Locust St / Brady · 3rd Street · Duck Creek Mall St · 4th / Main St · E 15th / Iowa · Locust St / Brady · 5th / Brady St · E Locust / Bridge St · 5th / Harrison St Av · Locust St / Bridge · 5th / Ripley St · E Locust / Bridge Av · 5th / Vine Av · Locust St / Bridge · 6th / Brady St · Federal / River Dr Av · 6th / Gaines St · Heatherton Dr / · Locust St / Division · 6th / Harrison St Clark St St · 6th / Marquette St · Heatherton Drive · Locust St / Eastern Av · 7th / Acklawn E.M. · Highway 61 · Locust St / Emerald · 7th / Madison · Highway 61 Dr · 7th Street · I-74 / Utica Ridge · Locust St / Gaines · 12th / Davison St · Jersey Ridge St · 14th / Gaines St · Johnson Av / Gayman Av · Locust St / · 14th / Iowa Highway · 14th / Mytle · Kennedy Rd / 42nd Av · Locust St / Jebens · 15th / Brady St · Locust St / Main St · 16th / Harrison St · Keota Av / Fairmont St · Locust St / Main St · 18th / Harrison St · Main/Locust · 35th / Harrison St · Keota Av / Fairmont St · Ripley St / Harrison · 53rd / Division St St · 53rd / Elmore · Kimberly Rd / Brady St · River Dr / Gaines · 53rd / Elmore · Kimberly Rd / St · 53rd / Elmore Bridge Av · River Drive · 53rd / Elmore · Kimberly Rd / · River Drive · 53rd / Elmore Division St · River Drive · 53rd / Elmore · Kimberly Rd / · Rockingham Road · 53rd / Jersey Harrison St · Target · 53rd / Jersey Ridge · Kimberly Rd / · Target · 53rd / Ripley St Harrison St · Target / Wal-Mart · 53rd / Ripley St · Kimberly Rd / · Telegraph Rd / · 53rd / Ripley St Hickory Grove Lincoln Av · 53rd / Villa

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis

· Telegraph Rd / · W 4th · Work Rockingham Rd · W Kimberly Rd / · Tyson / Joslin Pine St · Victoria St / 6th St · W Kimberly Road and Harrison St · W14th / Harrison St

General Comments:

· "Buses should run 7 days a week and have later hours of operation" · "later hours and Sunday service like in Illinois" · "need to stay open later" · "Needs Sunday Service" · "not at this bus, but other buses are never on time and there is no shelter" · "Public transportation in Davenport is the pits!" · "shelters need cleaning" · "Some drivers have a bad atitude" · Need Change on Bus · Response to helpfulness of drivers, "Some drivers" · Response to knowledge of PassPORT, "Yes" "I don't know where to get one though"

Technical Memorandum #2: Existing Transit Conditions May 2005 Iowa Quad Cities Transit Alternatives Analysis