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Major Loss to WA Tourism and Hospitality Management Of This AHA(WA) member e-newsletter is designed to keep you informed of the latest industry news and regulations affecting your business. Is this email not displaying correctly? View it in your browser. MEMBER LOGIN I TRAINING I LATEST NEWS Friend on Facebook Dear <<FIRST NAME>> Follow on Twitter Forward to a Friend Hames Going - Major Loss to WA Tourism and Hospitality Liquor Act Review Membership Details Update Australian Bartender Awards AHA Licensed Premises Self-Audit Checklist Finalists announced for the AHA 2013 ME Bank WA Accommodation Hotels Industry Awards! TRAINING Train the Trainer - 2 day course Beermasters Special RSA $19 Special WORKPLACE RELATIONS AND IR NEWS Free Member Seminar - Suicide Prevention in the Workplace IN THE NEWS Like Australian Hotels Association (WA) on Facebook to follow industry issues as they occur. Find the page here. Hames Going - Major Loss to WA Tourism and Hospitality The tourism and hospitality industry today were surprised and saddened to learn of the Hon Kim Hames MLA resignation from the tourism portfolio. During his time as Minister for Tourism, Dr Hames has worked tirelessly to promote Western Australia as a destination for both interstate and intrastate visitors. The Australian Hotels Association (WA) CEO, Mr Bradley Woods, said Dr Hames’ resignation comes at a time when the state is even more reliant on the tourism Industry, especially with the projected downturn in the mining sector, tourism was now being Management of recognised as a growth industry. Licensed Premises “During his term as Minister for Tourism, Dr Hames secured China Airlines and Qatar to fly MLP1 in to Perth. Approved Manager Training “In addition Dr Hames worked to grow regional tourism, and an example of this is the very popular Margaret River Gourmet Escape, now in its second year. Online Management of Licensed “The Australian Hotels Association and the tourism and hospitality industry would like to thank Dr Hames Premises MLP1 - $229 for his hard work and dedication to the tourism portfolio as one of the best tourism ministers in the past 10 Management of Licensed years. Premises MLP1 including RSA - $269 “An administrative error should not be a hanging offence,” said Mr Woods. Click to start online training Mr Woods also branded the Premier’s decision an “overreaction”, saying there was plenty of precedent for MPs paying back innocently claimed expenses without penalty and is urging the Premier to act quickly to Classroom find a suitable replacement. Management of Licensed Premises MLP1 Liquor Act Review 6 August- Perth 20 August- Perth Over the past four months, the Committee appointed by the Minister for Racing, Gaming & Liquor, Terry Waldron MLA, to review the Liquor Control All classroom courses are Act has been undertaking its duties. conducted at the AHA in West Perth The AHA has provided submissions and made representation in person to To book click here or call the Committee. 9321 7701 At this time, we understand that the Committee is likely to present its report to the Minister in September. Once the report is received by the Government, it will then consider the recommendations and potentially release a paper for further discussion as well as any other matters that they wish to place on the Agenda. The AHA is continuing to work with the State Government on this and other matters and we expect more detailed updates on the review in late September or early October. Beermasters Membership Details Update Course As the new financial year rolls around again, The Australian Hotels The AHA, in conjunction with Association WA Membership Team need your key contact information. The Swan Brewery, presents a one- day intensive course designed to Complete this short survey to ensure that you are receiving the most up to give you the leading edge on serving date information regarding the industry. tap beer. Date: Thursday 22nd August 2013 All relevant parties whose information is collected will receive important Cost: $99 information and updates, as well as more direct communication from all AHA(WA) departments. Visit the website for more information. Please complete the survey as soon as possible. Australian Bartender Awards The Australian Bartender Magazine recently announced finalists for the 2013 Bartender Awards. AHA Compliance Congratulations to WA finalists in a range of venue categories and we wish them well for the awards to be announced in September. Course •Luxe Bar, Mt Lawley Book now to attend the •Five Bar, Mt Lawley AHA's Liquor Licensing •Mechanics Institute, Northbridge Compliance Workshops. Available FREE to AHA •Class Room, North Perth Members. •Rockpool Bar & Grill, Burswood •Print Hall, Perth Next workshop: TBA Special Guest Speaker: Marcus Murray, Licensing Training Sergeant for WA Police NEW AHA Licensed Premises Self-Audit Checklist The AHA(WA) has introduced these free liquor licensing compliance workshops for members as a value added membership benefit. The AHA(WA) has produced the online Licensed Premises Self Audit Report to assist members in meeting a large number of Liquor and some other regulatory Between legislation, regulation, and policy changes keeping up to date requirements governing their business. with the shifting sands of compliance in WA is a constant task, and with To assist in your requirements under the Liquor Control Act 1988 and other the prohibitive cost of non- relevant legislation, this checklist should be reviewed on a regular basis by all compliance a constant threat to the profitability of your business it is levels of senior management. more important than ever to make sure everybody knows the rules and All sections contain an excerpt of the relevant section of the Act / Regulations to keeps up to date with any changes. guide you through the process of meeting the necessary requirements. Classroom Workshop spots are Login to the AHA Members Area here. limited so contact us now to secure places for your staff on 08 9321 If you have any concerns or queries during or after completing this report, please contact the 7701 or book online by clicking here. AHA(WA) office on (08) 9321 7701. Finalists announced for the AHA 2013 ME Bank WA Accommodation Hotels Industry Awards! The finalists have been announced for the AHA 2013 ME Bank WA Accommodation Industry Awards! To be held on Monday 12th FREE Online August 2013, this year’s event 'Diwali Dreams' promises to be a night of light and Customer Service colour, inspired by all the vibrancy and sounds Training of the Indian sub-continent. WA Service with a Smile To view the full list of finalists, click here. Customer Service Online Training covers the fundamental principles of Regarded as one of the most exciting events on the Western Australian calendar by the state’s leading delivering excellent customer social reporters, this year will be no exception. service. Tickets are selling fast, book your tickets online now! Utilising a range of e-learning This is an evening to network with representatives from across the industry and celebrate the premier systems and learning styles Awards for the Accommodation sector. Join the industry as we recognise those outstanding individuals the course incorporates nominated in the ME Bank AHA WA Accommodation Industry Awards. multimedia, written word, spoken language, active on A fantastic array of door prizes have been donated by leading companies such as Parker & Co, Willie screen thinking exercises and Creek Pearls, Rose Moon Spa and Devlin's. simple research links to deliver a multi-faceted We encourage you to reserve your tickets early as due to high demand, your place cannot be guaranteed accelerated learning platform. until payment is received. Get started today click here to register your business or a staff member. www.wasmiles.com.au Cocktail Course Learn how to make the perfect cocktail! The AHA, in conjunction with leading _________________ Mixologist Adam Keane, presents an intensive and personalised cocktail course designed to ensure your venue and staff are creating the best AHA TRAINING NEWS cocktails. Visit the website for more information. Train the Trainer - 2 day course 13 and 14 August 2013 Members: $645 This program focuses on planning & delivering short on-the-job training sessions for “one on one” or small group situations in hospitality and leisure retailing environments. It is designed to help Team Leaders, Supervisors and Managers increase the prospects of successful outcomes in their venues. Improving team performance is a key focus of this workshop. Participants will gain an understanding of: • basic adult learning principles • various learning styles • the importance of engaging team members • setting the scene for learning • the value of quality questions • the critical function of review and refinement for future sessions The program is hospitality specific and recognises the complexities of training in a dynamic environment. It provides techniques, tips and strategies for facilitating high impact training sessions along with the opportunity to practice in a safe and supportive situation. Contact The Training Department on 08 9321 7701 to find out more, or view the AHA Training Website. Beermasters Special 22 August 2013 Special $99 Isn't it time you discovered the secret behind serving the perfect beer? The AHA, in conjunction with The Swan Brewery, presents a one-day intensive course designed to give you the leading edge on serving tap beer. The topics covered include: • Coolroom operations • Preparation for service and after service operations • Service of draught beer • Health and safety in the workplace • Draught beer profiles What are the benefits of Beermasters Training? To the Employer • Improved standards of efficiency and professionalism • Higher productivity and hence increase profits • Reduced accident rates To the Employee • Higher levels of skill and self confidence • Knowledge about the product you handle • Enhance job satisfaction To the Customer • Faster and more efficient service • Confidence in the industry’s ability to meet their needs • Better quality beer Contact The Training Department on 08 9321 7701 to find out more, or view the AHA Training Website.
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