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Join Forces Cleaning
HOTEL NEWS & INFORMATION FOR TRAVEL PROFESSIONALS ABCglobal services PREMIERAn ABC Global Services Publication Fall/Winter 2020 NEW CLEANINGPROTOCOLS TRAVEL AND COVID-19 ABC AND CCRA JOIN FORCES ABCglobal services Premier Newsletter is published and distributed courtesy of ABC Global Services, Inc. Corporate Headquarters | ABC Global Services 6001 Broken Sound Pkwy NW, Suite 340 Boca Raton, Florida 33487 561-300-6645 or 800-722-5179 (US/CA) | [email protected] | www.ABCGlobalServices.com Business Development Team | [email protected] Premier Desk | 800-858-0082 [email protected] 2 ABC & CCRA JOIN FORCES TO PROVIDE UNMATCHED OFFERING FOR AGENCIES AND TMCS ravel agencies and travel Call Center Service offering and numerous This will benefit hotels as well, as management companies now have products for leisure travel. they will able to gain a higher return on Taccess to an unmatched offering CCRA clients, meanwhile, now have investment through a single platform during of travel and hospitality products with the access to a team of Business Development a time that they are looking to recover from combined resources of ABC Global Services Managers to help manage account lost revenues as a result of the Covid-19 and CCRA (The Travel Commerce Network). relationships. These managers use advanced pandemic. ABC and CCRA will push for ABC in August announced an data and operational best practices to optimize greater participation in the platform in 2021 agreement to acquire the assets of CCRA, the value of all hotel program components. with reduced participation fees, marketing integrating two leading providers of services Starting next year, clients also will benefit inclusions, package discounts and increased and technology for travel professionals. -
Hotel Futures 2014
LIVERPOOL HOTEL FUTURES 2014 Final Report Prepared for: Liverpool Hotel Development Group July 2014 Liverpool Hotel Futures 2014 – Final Report __________________________________________________________________________________________ TABLE OF CONTENTS EXECUTIVE SUMMARY................................................................................................... i 1.INTRODUCTION ............................................................................................................ 1 1.1 BACKGROUND AND OBJECTIVES ........................................................................... 1 1.2 RESEARCH AND CONSULTATIONS UNDERTAKEN ...................................................... 2 1.3 REPORT STRUCTURE .............................................................................................. 3 2.LIVERPOOL HOTEL SUPPLY TRENDS.............................................................................. 4 2.1 CHANGES IN LIVERPOOL HOTEL SUPPLY 2004-2014 .............................................. 4 2.2. HOTEL SUPPLY PIPELINE AND FUTURE PROPOSALS .................................................. 12 2.3. INVESTMENT IN EXISTING HOTELS .......................................................................... 14 2.4. COMPARATOR CITY BENCHMARKING ................................................................. 16 2.5. NATIONAL HOTEL DEVELOPMENT TRENDS IN UK CITIES .......................................... 26 2.6. TARGET HOTEL BRANDS FOR LIVERPOOL .............................................................. 32 3.LIVERPOOL -
2018 Hotel Brand Reputation Rankings: USA & Canada
REPORT 2018 Hotel Brand Reputation Rankings: USA & Canada October 2018 INDEX Introduction 4 Methodology 6 The Importance of Brand Reputation 7 Key Data Points: All Chain Scales 8 Key Findings 9 Summary of Top Performers 10 ECONOMY BRANDS Overview 13 Top 25 Branded Economy Hotels 14 Economy Brand Ranking 15 Economy Brand Ranking by Improvement 16 Economy Brand Ranking by Service 17 Economy Brand Ranking by Value 18 Economy Brand Ranking by Rooms 19 Economy Brand Ranking by Cleanliness 20 Review Sources: Economy Brands 21 Country Indexes: Economy Brands 22 Response Rates: Economy Brands 22 Semantic Mentions: Economy Brands 23 MIDSCALE BRANDS Overview 24 Top 25 Branded Midscale Hotels 25 Midscale Brand Ranking 26 Midscale Brand Ranking by Improvement 27 Midscale Brand Ranking by Service 28 Midscale Brand Ranking by Value 29 Midscale Brand Ranking by Rooms 30 Midscale Brand Ranking by Cleanliness 31 Review Sources: Midscale Brands 32 Country Indexes: Midscale Brands 33 Response Rates: Midscale Brands 33 Semantic Mentions: Midscale Brands 34 UPPER MIDSCALE BRANDS Overview 35 Top 25 Branded Upper Midscale Hotels 36 Upper Midscale Brand Ranking 37 Upper Midscale Brand Ranking by Improvement 38 Upper Midscale Brand Ranking by Service 39 Upper Midscale Brand Ranking by Value 40 Upper Midscale Brand Ranking by Rooms 41 Upper Midscale Brand Ranking by Cleanliness 42 Review Sources: Upper Midscale Brands 43 Country Indexes: Upper Midscale Brands 44 Response Rates: Upper Midscale Brands 44 Semantic Mentions: Upper Midscale Brands 45 Index www.reviewpro.com -
DL Badge Export 12.2.Xlsx
Full Name Title Company City State Cherry Kay Abel Education Manager Texas Association of Assessing Officers Austin TX Stephanie Aguilar Freeman Austin TX Allen Alderman Director of Sales Hilton Austin Austin TX Virtue Alexander Director of Sales MCM Elegante Hotel Beaumont TX Kristy Almager Texas Juvenile Justice Department Austin TX Karen J. Andrasi, CMP Executive Director Texas Association for School Nutrition Austin TX South Padre Denise Arnold, CHSP Director of Sales South Padre Island Convention & Visitors Bureau Island TX Judge Mark Atkinson Executive Director Texas Center for the Judiciary Austin TX BJ Avery Executive Director Texas Optometric Association Austin TX Josie Azar Director of National Accounts Trump Hotels Christina D. Bacak Executive Director Texas Society of Anesthesiologists Austin TX Cheyenne Baker Director ‐ Branch Client Development Freeman Austin TX Heather S. Ball Executive Vice President AGC Connect! Austin TX Sherry Ballance Director of Meetings & Industry Relations Texas Optometric Association Austin TX Andrea Barnes, CMP Senior Sales Executive Renaissance Austin Hotel Austin TX National Sales Manager ‐Executive Business Toni Barnett Meetings Fort Worth Convention & Visitors Bureau Fort Worth TX Holly Barr Texas Self Storage Association Round Rock TX Joe M. Bedsole, CTA Director of State Accounts Arlington Convention & Visitors Bureau Austin TX Elizabeth Beiter National Sales Manager Shepard Exposition Services Houston TX Gail Bell Conference Coordinator Texas Center for the Judiciary Austin TX Damon Bell Director of Sales JW Marriott Austin Austin TX Jeffrey A. Bell Director, Key Accounts Horizon Meetings San Antonio TX Eric Betts Communications Specialist Texas School Public Relations Association Austin TX Scott Blalock General Manager JW Marriott Austin Austin TX Sandra J. -
Luxury Holidays New Options to Highlight to Discerning Clients
TB 1108 2017 Cover 09/08/2017 14:23 Page 3 August 11 2017 | ISSUE NO 2,026 | travelbulletin.co.uk Luxury Holidays New options to highlight to discerning clients this week at home with eileen puzzle bulletin cruise bulletin 20 8 11 13 winter sun find out what Travel play Su doku for your a round-up of new Counsellor Eileen chance to win a £50 itineraries, shore operators unveil new Saunders has been up to M&S voucher excursion options & deals programme additions for 2017/18 S01 TB 1108 2017 Start_Layout 1 08/08/2017 15:53 Page 2 S01 TB 1108 2017 Start_Layout 1 08/08/2017 15:54 Page 3 newsbulletin Carnival time! CARNIVAL CRUISE Line recently took 11 Virgin Holidays’ agents on a seven-night fam trip on Carnival Vista. The group flew into Miami and the following day boarded Vista for a six-night Caribbean cruise during which the agents got to experience all of the facilities such as Skyride, Kaleid-O-Slide at Waterworks and Playlist Productions, the onboard shows. They also learnt about the line's partnership with Dr Seuss and watched the Dr Seuss parade and story time. In addition to eating at all the dining venues, the group was treated to a chef’s table experience during which they got to dine in the exclusive restaurant in the galley where they were served a specially designed eight-course menu and were able to watch the food being prepared. Whilst on shore the group experienced a Grand Cayman shore excursion in 4x4’s and finished the day with an afternoon at Tiki Beach. -
To What's New / Next
INSIDER ACCESS TO WHAT’S NEW / NEXT Combining the personality and style of a dynamic boutique hotel with distinct positioning, W Hotels has created an entirely new segment in the hotel industry. W hotels provide insider access to what’s new / next, balancing the power of a global brand with the relevance and personality of a local insider. Boundary-breaking design and key passions around fashion, music, design, and fuel (W’s unique spin on eating well, exercising, looking good and feeling good) are infused throughout the W experience. Dominating the contemporary lifestyle space, W Hotels consistently outperforms the competition. W Dubai - The Palm, UAE W Aspen, USA Founded in New York City in 1998, W Hotels now has 59 properties around the world, with 30+ properties in the pipeline. W Hotels and Escapes can be found in the most exciting emerging and established international gateway cities and in some of the most exotic leisure destinations in the world. W provides owners the opportunity to develop an “it” destination through distinctively designed spaces, buzzy Beverage and Food W Costa Rica - Reserva Conchal programs, and stylish ambiance. W Brisbane, Australia W Muscat, Oman Brand Requirements Room Size: 345 sq. ft. (standard) Suites Mix: min. 10% - including EWOW (4 bay min.) Living Room with bar: 5000 sq. ft. FIT: 1700 sq. ft. (could be smaller 1200 sq. ft.) 3-Meal Restaurant Target Competitors The Standard Hotels Morgans Hotel Group The Thompson Performance Occupancy: 75.7% Average Daily Rate: $297.92 RevPAR: $225.46 W Ibiza, Spain RevPAR Index: 106.1 *Source: Smith Travel Research, YE 2019, North America. -
Winning the Engagement War: Creating the Hotel of the Future with Ancillaries
WINNING THE ENGAGEMENT WAR: CREATING THE HOTEL OF THE FUTURE WITH ANCILLARIES Presented by + Winning the Engagement War: SKIFT REPORT 2018 2 Creating the Hotel of the Future With Ancillaries EXECUTIVE SUMMARY Hotel ancillaries, often known to travelers and travel businesses as the extra items — like rental cars, hotel room upgrades, spa visits, food delivery, and tours — that are bundled along with their rooms, already play an essential role in the sector’s merchandising, marketing, and revenue considerations. But even though ancillaries have always been an effective strategy to boost sales, they are no longer seen by hotel executives as a mere supplement to other travel products. Today, they are increasingly the main event. Following the lead of the airline industry, which in 2017 earned an estimated $82 billion worldwide from sales of ancillary products, hotel executives are realizing that they are no longer simply selling access to just rooms and beds. Instead, they are now travel gatekeepers and tastemakers, selling access to a universe of related experiences connected to dining, entertainment, spas, tours and activities, retail, local services, and more. Taking this more expansive view of hospitality offers hotel businesses a variety of business benefits, including increased revenue, a more detailed understanding of the wants and needs of their customers, and an ability to drive more repeat business and create loyal customers. But in order to capitalize on this vision, hotels will need adjust their current ancillary approach. This will involve a renewed focus on better personalizing the types of ancillary offers they promote to customers, using what they know about guests to deliver more meaningful bundles of products that align with customer needs. -
Rebels with Cause Full Article on Page 12
P. 1 EXHIBITOR LISTINGS VOL. 03 REBELS WITH CAUSE FULL ARTICLE ON PAGE 12 REBELS WITH CAUSE P. P. 2 3 PARTNERS CONTENTS HEADLINE PARTNERS CONTENTS EXHIBITOR LISTINGS 01-03 PARTNERS 02 CONTENTS 03 WELCOME TO MIAMI BEACH 04 WELCOME TO THE COLLECTIVE 05 THE TEAM 06 SUPPORTING PARTNERS WHATS ON 07 TRANSFERS 08 ® REBELS WITH CAUSE 12-19 MINISTRY OF IDEAS 22-28 TOMORROW’S WORLD 34-37 AN OLD HEAD ON OYUNG SHOULDERS 38-43 THE CREATIVE CLASS HAS RISEN 46-49 THANK YOU TO OUR SUPPORTING PARTNERS FOR HAND-SELECTING THEIR MOST CONTEMPORARY HOTEL MEMBERS DIGITAL EVOLUTION 50-53 DESIGNING THE EVOLUTION OF TRAVEL 54-57 EXHIBITOR PROFILES 61-82 Beyond Luxury Media Ltd would like to thank those who supplied images to PRINT 2015. © Beyond Luxury Media Ltd All rights reserved. No part of this publication may be reproduced, stored in any retrieval system or transmitted in any form or by means electronic, photographic, recording or otherwise without the prior permission of Beyond Luxury Media Ltd. Whilst every effort is made to ensure correct information at time of going to press, neither the publisher nor the organisers can be held responsible for any errors or omissions. REBELS WITH CAUSE REBELS WITH CAUSE P. P. 4 5 WELCOME TO MIAMI BEACH WELCOME TO THE COLLECTIVE IT’S A PLEASURE TO ONCE AGAIN WELCOME LE MIAMI’S HELLO GORGEOUS. DELEGATES AND ORGANISERS TO MIAMI BEACH TO Since we launched LE Miami just three years ago, the contemporary travel industry has evolved at an CELEBRATE THE ONGOING CREATIVE EVOLUTION OF BOTH incredible speed and today the term ‘lifestyle’ has well and truly come of age. -
Hotel Brand Reservation Contact List
www.ghla.net Corp Brand Website Toll-Free Number America's Best America's Best Inn & Suites americasbestinn.com 855.537.4573 Country Hearth Inn & Suites countryhearth.com 888.4HEARTH (443.2784) Best Western bestwestern.com 800-780-7234 Budget Host budgethost.com 800.BUDHOST (283.4678) Budget Suites budgetsuites.com 866.877.2000 Carlson Country Inns & Suites countryinns.com 800.830.5222 Park Inn parkinn.com 800.670.7275 Radisson radisson.com 800.967.9033 Choice Hotels choicehotels.com 877.424.6423 Ascend Collection ascendcollection.com 877.424.6423 Cambria Suites cambriasuites.com 877.424.6423 Clarion clarionhotel.com 877.424.6423 Comfort Inn comfortinn.com 877.424.6423 Comfort Suites comfortsuites.com 877.424.6423 EconoLodge econolodge.com 877.424.6423 MainStay Suites mainstaysuites.com 877.424.6423 Quality Inn qualityinn.com 877.424.6423 Rodeway Inn rodewayinn.com 877.424.6423 Sleep Inn sleepinn.com 877.424.6423 Suburban Extended Stay suburbanhotels.com 877.424.6423 Drury Hotels druryhotels.com 800.DRURYINN (378.7946) Extended Stay Hotels extendedstayhotels.com 800.804.3724 Crossland Economy Studio crosslandstudios.com 877.398.3633 Extended Stay America extendedstayamerica.com 800.804.3724 Extended Stay Deluxe extendedstaydeluxe.com 800.804.3724 Homestead Studio Suites homtesteadhotels.com 800.804.3724 StudioPLUS Deluxe Studios studioplus.com 800.804.3724 Four Seasons fourseasons.com 800.819.5053 www.ghla.net Hilton hilton.com 800.HILTONS (445.8667) // 800.368.1133 Doubletree 800.HILTONS (445.8667) // 800.368.1133 Embassy Suites 800.HILTONS -
What You Need to Know: Hotel Cleanliness and Hygiene Programs October 19, 2020
BCD Travel | Adelman Travel Research and Intelligence What you need to know: Hotel cleanliness and hygiene programs October 19, 2020 In an effort to reassure both employees and travelers that they are doing what they can to protect them against COVID-19, hotels are implementing new and improved cleanliness and hygiene processes. This report summarizes what hotel companies around the world are doing and planning. While each chain may be taking its own approach to cleanliness and hygiene, organizations like the American Hotel & Lodging Association (AHLA), with its Safe Stay Advisory Council, may help to establish common standards across the industry, baselines that hotels should meet and may choose to exceed.1 Certification programs and industry guidelines American Hotel & Lodging Association AHLA wants to set health and safety best practices and protocols, which hotels should meet or exceed. So far 17 hotel companies have joined the AHLA Council: Accor, Aimbridge Hospitality, Best Western, Choice Hotels, G6 Hospitality, Hilton, Hyatt, IHG, Loews Hotels, Marriott, My Place Hotels, Noble Investment Group, Omni Hotels & Resorts, Red Lion Hotels, Red Roof and Wyndham. AHLA has now issued new industrywide health and safety protocols. Safe Stay sets minimum standards for hotels to follow, developed by the advisory council and public health experts, supported by recommendations from the U.S. Centers for Disease Control and Prevention (CDC). AHLA will revise these standards as public health recommendations and federal, state and local laws change. -
Lodging Metrics Continue to Show Growth in Demand
NOT FOR REPRINT Click to Print or Select 'Print' in your browser menu to print this document. Page printed from: http://www.globest.com/sites/daniellesser/2017/10/16/lodging-metrics-continue-to-show- growth-in-demand/ Lodging Metrics Continue to Show Growth in Demand | By Daniel Lesser Published: October 16, 2017 Daniel Lesser NEW YORK CITY—As the world’s economy strengthens, the outlook for America is bright, evidenced by heightened business and consumer confidence. Today, the US is a Goldilocks economy with GDP growth anticipated to remain between 2% and 3%, unemployment forecast to remain stable, and little evidence of inflation or deflation. While the Federal Open Market Committee has held the federal funds rate flat, experts expect several small increases through 2019. Some prognosticators perceive current record setting US stock market indices may indicate exuberance, and a signal of a peak in the business cycle with potential for economic recession ahead. Much hinges on whether or not the Trump administration is able to complete its tax reform proposal, which promises to simplify the code, make it more business-friendly and provide breaks for the middle class to increase their disposable income. US lodging sector metrics continue to indicate growth in demand for transient hotel accommodations. The increases in demand have been offset by a growing supply pipeline, leaving the expectation for 2017 occupancy to be flat compared to 2016 levels. Hotel room rates nationally are increasing at a rate of roughly 2.5%, resulting in RevPAR growth of similar levels. These trends are anticipated to remain unchanged through 2018 after which increases of new supply should wane. -
Company Employee Foundations Training Database(2)
Company Name First Last Aries Company Gina Barrera Aries Company Emily Stephens Best Transporation Terry Jackson Best Transporation Zach Janowski Best Transporation Jasmine Washington Casino Queen Joy Breunig Chaumette Vineyards & Winery Hank Johnson Chaumette Vineyards & Winery Jennifer Johnson Chaumette Vineyards & Winery Keith King Contemporary Art Museum David Hartwell Destination St. Louis Casey Lindsey Destination St. Louis Christy Moreno Destination St. Louis Jennifer Rathmann Destination St. Louis Andrea Watkins Drury Hotels Krista Findlay Drury Hotels Jennifer Grunzinger Drury Hotels Krista Gurley Drury Hotels Lindsey Niday Drury Hotels Melissa Robben Drury Hotels Leimomi Spink Drury Inn & Suites Near Forest Park Jessica Park Drury Plaza Hotel Mike Barry Drury Plaza Hotel Albert Bradford Drury Plaza Hotel Cory Briggs Drury Plaza Hotel Jody Coleman Drury Plaza Hotel Alissa Fuhrmann Drury Plaza Hotel Mark Hamilton Drury Plaza Hotel Destiny Johnson Drury Plaza Hotel Wanda Kaid Drury Plaza Hotel Geralyn Mossey Drury Plaza Hotel Tonna Wilson Drury Plaza Hotel Jenn Yungck Embassy Suites Hotel St. Louis Airport Jay Salsman Embassy Suites St. Louis Downtown Jamie Sommer Federal Reserve Bank Debra Johnson Four Seasons Hotel St. Louis Jennifer Bergsieker Four Seasons Hotel St. Louis Gina Shanfeld Gateway Arch Kika Garilova Gateway Arch Jackie Harris-Taylor Go Best Express Kati Marshall Hampton Inn St. Louis Dowtown Jaimee Dixon Hampton Inn St. Louis Dowtown Nidra Loving Hilton St. Louis Downtown Chrissy Gifford Howl at the Moon Kristin