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Cultivating Vitality A Strategy to Create a Thriving Downtown Nashua

Attachments

A Report of the Services Advisory Committee November 2010

Attachment A

Summary of Services Advisory Committee (SAC) Meetings

A-1 Services Advisory Committee

Meeting Summaries

Summary of Discussion 2009: December 11  Presentation by Great American Downtown

December 18  Downtown Nashua Business Survey Overview by Tom Galligani  Business Improvement District (BID) o Advantages and disadvantages o Two successful downtowns . Portsmouth, NH (has no BID) . Portland, ME (has a BID) o Possible Bid district boundaries in Nashua—the Hunt Community Center to the Hunt Building, noting differences between Main Street north and south of Hollis Street o Use of parking meter revenue for Downtown improvements 2010: January 8  Sources of funding Downtown improvements, including BID, parking meter increases, increase number of parking spaces by adding angled parking  Difference between South Main Street (community-based businesses) and North Main Street (destination businesses)  Possibility of incremental implementation of a BID, with Phase I encompassing Downtown parking areas  January 15  Review of Downtown Nashua parking map and discussion of BID boundaries  Importance of redesigning parking to angled parking  Capital improvements to redo Main Street should be part of BID budget and major projects should be included within the scope of the BID to have a major impact in Downtown  Determination must be made about use of additional meter revenue to fund Downtown improvements  Two motions were passed: o At this time there will be no assessment on property values to fund the Business Improvement District. o The BID Committee shall use as a guide those areas serviced by parking meters in Downtown Nashua to determine the Business Improvement District.

January 22  Long term structural changes and short term streetscape improvements are needed

A-2  Revenue raised using a dynamic pricing model (charging different parking rates at different locations and times) could be used to meet the needs of Downtown  Any plan to improve Downtown should include organization, promotion, design, and economic restricting, commonly known as The Main Street Approach  Committee consensus to focus on three priorities in Downtown o Marketing o Maintenance and beautification o Safety  After installing “Pay and Display” parking meters, Manchester experienced a 50% increase in revenue  Importance of physical infrastructure to successful Downtowns includes parking, street furniture, marketing, special events, and safety. Goal is to encourage people to linger and stay Downtown longer

January 29  Funding options o Tax assessment o Increased parking revenue  Mayor Lozeau spoke to the Committee and stated the primary focus of the SAC should be to determine the needs of the Downtown and make a recommendation (positive or negative) on the feasibility of a BID as a tool for downtown revitalization. She stated the Committee may also choose to provide recommendations on other strategies. The Mayor reiterated the importance of public participation in the process.

February 5  Downtown Nashua Consumer Survey Overview by Tom Galligani and Linda LaFleur  Public information session to be scheduled to gather input from Downtown stakeholders

February 12  Comparison of parking meter rates o $1.50 for two hours (Manchester, NH) o $1.00 for ½ hour (Lowell, MA and Burlington, VT) o $1.00 for 1 hour (Providence, RI) o $0.50 for 1 hour (Nashua, NH)  Both business owners and consumers must be vested in Downtown. If consumers are expected to pay higher parking rates, owners should pay something, even a minimal tax assessment  Possible BID boundaries were discussed  Committee decided to conduct research by calling property and business owners in other communities operating BIDs

A-3 February 19  Committee members summarized their conversations with business and property owners in other BIDs (Burlington, VT; Portland, ME; Springfield, MA)  Committee decided to speak to BID administrators next

February 26  Committee members summarized their conversations with BID administrators (Portland, ME; Troy, NY)  Lowell, MA revitalization discussed  Downtown Nashua parking areas and meters locations were discussed  Downtown Nashua needs must be defined and then the best way to meet those needs must be determined

March 5  Public information sessions discussed  Extensive public outreach planned so Committee can obtain stakeholder input

March 12  Angelo Marino, Nashua’s Chief Assessor, presented Committee with a GIS aerial photo view of area from the Hunt Building to the Hunt Community Building  Parking meter locations also viewed, Committee noted inconsistencies of meters throughout City

March 19  March 30th Public Information Session planned – content and outreach

April 2  Committee reviewed issues raised and revitalization strategies favored by stakeholders at 3/30 Public Information Session  Possible BID boundaries and budget discussed

April 16  Committee members summarized their discussions with other cities currently operating a BID (Manchester, NH; Hyannis, MA; Portland, ME; Portland; MA – contacted, but does not have a BID)  Success of “Parking Benefit District” in Pasadena, CA discussed

April 23  May 4th Public Information session planned – content and outreach

May 14  Committee discussed Public Information Session held on May 4th  Pros and Cons of a BID discussed

May 21  Discussed Committee report to be written containing recommendations to revitalize Downtown

June 4  Chair Blaisdell summarized her meeting with Mayor Lozeau updating her on the Committee’s progress to date  Committee reviewed

A-4 o a map outlining the proposed BID o a budget for Downtown revitalization o management of a Downtown revitalization initiative

June 25  Reviewed preliminary report and discussed recommendations  Importance of stakeholder input discussed, report will be made available for review on Committee’s webpage

August 20  Reviewed draft report and discussed recommendations

November 5  Discussed feedback from October 12th Public Forum. Discussed updates to and then finalized report

A-5

A-6

Attachment B

Business Owner Survey

A-7 Downtown Nashua Business Survey

CONTACT INFORMATION

1. Providing contact information is optional. However, providing this information will enable us to better understand the needs of specific types of businesses and to respond to specific issues that are identified. Please keep in mind that all responses will be kept completely confidential. Any publicized results will be reported in a summarized format only.

Contact Name:

Business Name:

Business Address:

Email: Phone:

Website: Fax:

2. Which category best describes the type of your business?

ORetail OOffice ORestaurant OResearch & Development OMedical/Doctor’s Office OIndustrial / Manufacturing OLaw Office OArts and Culture

NEEDS AND OPPORTUNITIES ASSESSMENT

3. Please rate the degree to which you are experiencing the following business challenges? ( mark ONE answer for each item) Major Challenge (-3) Minor Challenge (-2) Don’t Know (-1) No Challenge (0)

Conflict with building owner or tenant OOOO Difficulty recruiting or retaining employees OOOO Expensive or unavailable products OOOO Expensive or unavailable utilities OOOO Expensive employee wages or benefits OOOO Expensive rent OOOO Expensive shipping or transportation OOOO Insufficient financing OOOO Insufficient parking OOOO In-town competition OOOO Out-of-town competition OOOO Language barriers OOOO

A-8 Page 1 Downtown Nashua Business Survey

Poor building condition OOOO Restrictive business regulations OOOO Shoplifting or theft OOOO Unskilled workers OOOO Vandalism OOOO Other OOOO

4. Could you or your employees use information on or assistance with the following topics? ( mark ONE answer for each item) Definitely (2) Probably (1) Unsure (0) Probably Not (-1) Definitely Not (-2)

Business planning OOOOO Financial management OOOOO Inventory management OOOOO Advertising or marketing OOOOO Employee hiring or training OOOOO Customer service or hospitality OOOOO Building improvements OOOOO Window displays or interior store design OOOOO Business market analysis OOOOO Internet or E-Commerce OOOOO Transfer of ownership or selling a business OOOOO Other ______OOOOO

5. How useful to your business are these existing products and services offered by Great American Downtown or the City of Nashua Economic Development Office of the Mayor? ( mark ONE answer for each item) Very Useful (3) Useful (1) Don’t Know (-1) Useless (-3)

Free business assistance OOOO Networking events (i.e. breakfast/luncheon meetings, business after hours) OOOO Cooperative advertising coordination OOOO Advertising or marketing of Downtown Nashua as shopping destination OOOO Façade grant ……………………………………………………………………….. OOOO Information sharing (i.e. newsletters, flyers, business fact sheets) OOOO Downtown public improvement projects OOOO Downtown business directories, brochures, maps OOOO Web site or Internet resources OOOO Business visitation program OOOO Retail event coordination OOOO Special event coordination OOOO A-9 Page 2 Downtown Nashua Business Survey

6. Which other business incentives or assistance have you used or plan to use for your business? ( mark ONE answer for each item) Have Used (3) Will Use (1) Don’t Know (-1) Won’t Use (-3)

Historic Preservation Tax Credits OOOO Free assistance from Small Business Development Center OOOO Free counseling from Service Corps of Retired Executives (SCORE) OOOO US Small Business Administration Loan Guarantee OOOO

7. How strongly do you agree or disagree with the following statements? ( mark ONE answer for each statement)

Strongly Somewhat Neutral Somewhat Strongly (-2) Agree (2) Agree (1) (0) Disagree (-1) Disagree

Local police protection is outstanding. OOOOO I feel safe downtown, even at night. OOOOO Local fire protection is outstanding. OOOOO Local waste management service is outstanding. OOOOO Local municipal services are well worth the level of local taxation. OOOOO I always try to buy products and services locally. OOOOO I always direct customers to other downtown businesses. OOOOO I seek ways to cooperate with complementary downtown businesses. OOOOO The existing downtown business mix helps my business. OOOOO The look and feel of downtown helps my business. OOOOO My building façade draws customers into my business. OOOOO My window and store displays help my business. OOOOO My advertising helps my business. OOOOO My business is open when customers want to shop. OOOOO Employees of my business show great customer service. OOOOO Housing for employees is readily available. OOOOO Childcare for employees and customers is readily available. OOOOO Downtown Nashua is an excellent place to have a business. OOOOO

8. How satisfied are you with the present location of your business? ( mark ONE)

OVery Satisfied OSatisfied ONeutral OUnsatisfied OVery Unsatisfied OPlan to Move

Why? ______

A-10 Page 3 Downtown Nashua Business Survey

9. Do you have plans to expand or reduce operations for your business in the foreseeable future? ( mark ONE)

OI plan to expand products/services or square footage downtown. OI plan to expand products/services or square footage at a location outside the downtown. OI plan to reduce products/services or square footage downtown. OI don’t have any plans for changes.

10. Are you, or the building owner, considering any building improvement projects?O Yes ONo ODon’t Know

BUSINESS AND WORKFORCE DATA

1. How long has your business been in operation? ( mark ONE, include time at this & any previous locations)

Ounder 1 year O1-5 years O6-10 years O11-20 years Oover 20 years If you know the date your business was established, please list it here (MM / YY) ______

2. How long have you been the owner of your business? ( mark ONE)

Ounder 1 year O1-5 years O6-10 years O11-20 years Oover 20 years

3. Does your business own or lease the space in which it is located? OOwn OLease OLease, want to purchase

4. For your business, how many square feet are devoted to the following? c.______sq. ft. Office Space (The total should add up to the total square footage of the d.______sq. ft. Storage Space business) e.______sq. ft. Unused Space a.______sq. ft. Sales Space f. ______sq. ft. Total Space b.______sq. ft. Production Space

5. Where do your customers typically park? 6. How far do customers typically have to park from your ( mark ONE) business? ( mark ONE)

O On the street O In a private parking lot O Near entry O 2 blocks away O In a public parking lot OOther ______O ½ block away O 3 blocks away O 1 block away O 4 blocks or more

____ If you own a parking lot, how many parking spaces are available for customers (not employees)?

A-11 Page 4 Downtown Nashua Business Survey

7. Where do you and your employees typically park? 8. How far do you and your employees typically have to ( mark ONE) park from your business? ( mark ONE)

O On the street O In a private parking lot O Near entry O 2 blocks away O In a public parking lot O Other ______O ½ block away O 3 blocks away O 1 block away O 4 blocks or more

____ If you own a parking lot, how many parking spaces are available for employees (not customers)?

9. What percentage of employees of your business live here in Nashua? ______%

10. How many people, including owners, does your business employ in each of the following categories? (Full-time = 32 or more hours/week) Full-time year-round ____ Part-time year-round ____ Seasonal ____

MARKET AND MARKETING DATA

1. What are the hours of operation for your 3. During a typical week, what are the seven busiest times for business? your business? ( mark up to SEVEN times total for the week) Monday from ______to ______Before 11:00 a.m.- 2:00 p.m.- After 11:00 a.m. 2:00 p.m. 5:00 p.m. 5:00 p.m. Tuesday from ______to ______Wednesday from ______to ______Monday OOOO Thursday from ______to ______Tuesday OOOO Friday from ______to ______Wednesday OOOO Saturday from ______to ______Thursday OOOO Sunday from ______to ______Friday OOOO Saturday OOOO Sunday OOOO 2. What are your thoughts on store hours?

OI am open all the hours I need to be 4. What are the three busiest months of the year for this OI can’t be open more hours for personal reasons business? ( mark up to THREE) OI should be open more hours, but can’t afford the staff OJanuary OFebruary OMarch OI should be open more hours, but can’t find good staff OApril OMay OJune OI would be open more hours if I were sure of sales OJuly OAugust OSeptember OI would be open more hours if everyone else were OOctober ONovember ODecember

A-12

Page 5 Downtown Nashua Business Survey

5. How many customers/clients visit your business per week during the summer months of May to October? ( mark ONE)

Onone, all business via phone, Internet, etc. Oless than 50 O 50-250 O250-500 OOver 500 6. How many customers/clients visit your business per week during the winter months of November to April? ( mark ONE)

Onone, all business via phone, Internet, etc. Oless than 50O 50-250 O250-500O Over 500

7. Which of the following events increased foot traffic or sales volume for your business, either during the event or in the next few days or weeks? ( mark ALL that apply) O Spring Feast Week O Mother’s Day Promotion O Taste of Downtown Nashua O Farmers Market O Holiday Happenings O Winter Holiday Stroll

8. Approximately what percentage of your customers come 9. What percentage of the annual advertising budget for from each of the following zip codes? your business is spent with each of the following media? (Total should = 100%) (Total should = 100%) a. ____% Newspapers a. ____% Nashua 03060 b. ____% Magazines b. ____% Nashua 03061 c. ____% Nashua 03062 c. ____% Radio d. ____% Nashua 03063 d. ____% Television e. ____% Nashua 03064 e. ____% Direct Mail/Catalogs f. ____% Nashua 03051 f. ____% Window Displays f. ____% Amherst 03031 g. ____% Billboards g. ____% Merrimack 03054 h. ____% Internet h. ____% Litchfield 03052 i. ____% Local Service Organizations i. ____% Hollis 03049 j. ____% Other ______(specify) j. ____% Hudson 03051 k. ____% Pepperell Mass 01463 l. ____% Dunstable Mass 01827 m. _____% Tyngsboro Mass 01879 n. _____% Greater Area

10. Please describe the target market of your business. ( mark ONE for each category)

Gender OMale OFemale

Age O under 18 O18-24 O25-44 O45-54 O55-64 OOver 64

Annual household O under $15,000 O $35,000 - $49,999 O $100,000 - $149,999 income O $15,000 - $24,999 O $50,000 - $74,999 O over $150,000 O $25,000 – 34,999 O $75,000 - $99,999

A-13 Page 6 Downtown Nashua Business Survey

11. Which radio stations are included in the annual advertising budget for your business? O WGXL 92.3 FM O WGIR 101.1 FM O WKBR 1250 AM O WXRV 92.5 FM O WFNQ 106.3 FM O WFEA 1370 AM O WCNH 94.7 FM O WSNH 900 FM O WSMN 1590 AM O WZID 95.7 FM O WCAP 980 FM

12. Which local or network television stations are included in the annual advertising budget for your business?

O My TV DERRY O WMUR MANCHESTER O COMCAST O WHDH BOSTON O WBZTV BOSTON O ______

13. Please list the six products and/or services that best differentiate your business from the competition.

______

______

14. What is the toughest competition for your business? (specify up to THREE competitors by name) a. ______b. ______c. ______

15. To what degree do the following traits help make your business more competitive versus the competitors listed above? ( mark ONE answer for each item) A Lot A Little Not At All

Your Location OOO Your Parking OOO Your Hours OOO Your Service OOO Your Name Brands OOO Your Quality OOO Your Selection OOO Your Price OOO

16. Relative to other businesses in your trade, what price point do you target? ( mark ONE)

Olow-end Oaverage Ohigh-end

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Page 7 Downtown Nashua Business Survey

17. What three downtown businesses complement your business the most? (specify up to THREE businesses by name) a. ______b. ______c. ______

18. What are the two biggest non-work reasons people stop downtown? (i.e. specific establishment, attraction or activity) a. ______b. ______

19. With your business in mind, what four businesses from the following list would you most like to see available downtown? ( mark up to FOUR) O High end restaurant O Women’s accessories O Bookstore O Casual Dining Restaurant O Movie Theater O Music Store O Wine/Beer store O Clothing O Outdoor Lifestyle Store O Other ______O Nightclub

20. Name two businesses you would most like to see come to downtown Nashua . (i.e. specific chain or franchise).

a. ______b. ______

21. With your business in mind, what four community assets would you most like to see developed? ( mark up to FOUR) O Walking Trail O Parks/ Green Space O Bike Trail O Public Parking O Boat Dock or Landing O Train Station O Sports Facility O Performing Arts Center O Skateboard Park

22. Do you have any other comments, questions or concerns about Downtown Nashua that you would like to share?

23. How long did it take you to fill out this survey?

Please complete and return this survey no later than Wednesday, August 5, 2009 Thank you for your time!

A-15 Page 8 Downtown Business Owner Survey

1. Providing contact information is optional. However, providing this information will enable us to better understand the needs of specific types of businesses and to respond to specific issues that are identified. Please keep in mind that all responses will be kept completely confidential. Any publicized results will be reported in a summarized format only.

Response Response

Percent Count

Contact Name 97.9% 95

Business Name 100.0% 97

Business Address 99.0% 96

Email 79.4% 77

Phone 96.9% 94

Website 58.8% 57

Fax 62.9% 61

answered question 97

skipped question 9

A-16 1 of 28 2. Which category best describes the type of your business?

Response Response

Percent Count

Retail 41.6% 42

Restaurant 17.8% 18

Medical/Doctor's Office 4.0% 4

Law Office 5.9% 6

Office 16.8% 17

Research & Development 3.0% 3

Industrial/Manufacturing 6.9% 7

Arts and Culture 6.9% 7

answered question 101

skipped question 5

A-17 2 of 28 3. Please rate the degree to which you are experiencing the following business challenges

Major Minor Don't Know (- No Challenge Response

Challenge (-3) Challenge (-2) 1) (0) Count

Conflict with building owner or 2.9% (3) 18.4% (19) 1.9% (2) 77.7% (80) 103 tenant

Difficulty recruiting or retaining 4.9% (5) 19.6% (20) 4.9% (5) 70.6% (72) 102 employees

Expensive or unavailable utilities 10.0% (10) 23.0% (23) 7.0% (7) 60.0% (60) 100

Expensive employee wages or 15.8% (16) 36.6% (37) 5.0% (5) 43.6% (44) 101 benefits

Expensive rent 12.9% (13) 41.6% (42) 1.0% (1) 44.6% (45) 101

Expensive shipping or 5.0% (5) 26.7% (27) 4.0% (4) 64.4% (65) 101 transportation

Insufficient financing 12.7% (13) 17.6% (18) 2.9% (3) 66.7% (68) 102

Insufficient parking 36.3% (37) 34.3% (35) 0.0% (0) 29.4% (30) 102

In town competition 5.9% (6) 40.2% (41) 4.9% (5) 50.0% (51) 102

Out of town competition 8.8% (9) 35.3% (36) 9.8% (10) 47.1% (48) 102

Language barriers 2.9% (3) 24.5% (25) 4.9% (5) 67.6% (69) 102

Poor building condition 6.1% (6) 25.5% (25) 4.1% (4) 64.3% (63) 98

Restrictive business regulations 6.3% (6) 26.3% (25) 10.5% (10) 56.8% (54) 95

Shoplifting or theft 2.0% (2) 21.4% (21) 7.1% (7) 69.4% (68) 98

Unskilled workers 2.0% (2) 11.2% (11) 6.1% (6) 80.6% (79) 98

Vandalism 7.1% (7) 31.6% (31) 6.1% (6) 55.1% (54) 98

Other 3.9% (2) 5.9% (3) 15.7% (8) 74.5% (38) 51

answered question 104

skipped question 2

A-18 3 of 28 4. Could you or your employees use information on or assistance with the following topics?

Definitely Probably Probably Response Unsure (0) No (-2) (2) (1) Not (-1) Count

Business planning 6.3% (6) 17.7% (17) 6.3% (6) 28.1% (27) 41.7% (40) 96

Financial management 8.3% (8) 13.5% (13) 2.1% (2) 30.2% (29) 45.8% (44) 96

Inventory management 2.1% (2) 7.4% (7) 7.4% (7) 33.7% (32) 49.5% (47) 95

Advertising or marketing 17.5% (17) 35.1% (34) 3.1% (3) 19.6% (19) 24.7% (24) 97

Employee hiring or training 1.0% (1) 14.6% (14) 5.2% (5) 35.4% (34) 43.8% (42) 96

Customer service or training 6.3% (6) 10.5% (10) 3.2% (3) 32.6% (31) 47.4% (45) 95

Building improvements 10.4% (10) 22.9% (22) 8.3% (8) 21.9% (21) 36.5% (35) 96

Window displays or interior store 11.3% (11) 12.4% (12) 8.2% (8) 22.7% (22) 45.4% (44) 97 design

Business market analysis 11.3% (11) 24.7% (24) 10.3% (10) 21.6% (21) 33.0% (32) 97

Internet or E-Commerce 12.4% (12) 25.8% (25) 9.3% (9) 20.6% (20) 32.0% (31) 97

Transfer of ownership or selling a 3.2% (3) 14.9% (14) 8.5% (8) 28.7% (27) 45.7% (43) 94 business

Other 2.3% (1) 2.3% (1) 13.6% (6) 13.6% (6) 68.2% (30) 44

answered question 98

skipped question 8

A-19 4 of 28 5. How useful to your business are these existing Main Street Program products and services?

Don't Know (- Response Very useful (3) Useful (1) Useless(-3) 1) Count

Free design assistance 8.1% (3) 8.1% (3) 48.6% (18) 35.1% (13) 37

Free business assistance 5.4% (5) 16.1% (15) 44.1% (41) 35.5% (33) 93

Networking events 10.5% (10) 33.7% (32) 26.3% (25) 29.5% (28) 95

Cooperative advertising 8.6% (8) 25.8% (24) 31.2% (29) 34.4% (32) 93 coordination

Adverstising or marketing of Main Street district as shopping 13.5% (13) 33.3% (32) 25.0% (24) 29.2% (28) 96 destination

Facade grant 15.1% (14) 15.1% (14) 35.5% (33) 34.4% (32) 93

Information sharing (i.e. newsletters, flyers, business fact 13.4% (13) 38.1% (37) 29.9% (29) 18.6% (18) 97 sheets)

Downtown public improvement 20.6% (20) 32.0% (31) 29.9% (29) 17.5% (17) 97 projects

Downtown business directories, 16.5% (16) 35.1% (34) 32.0% (31) 16.5% (16) 97 brochures, maps

Web site or internet resources 15.8% (15) 32.6% (31) 32.6% (31) 18.9% (18) 95

Business visitation program 8.5% (8) 14.9% (14) 50.0% (47) 26.6% (25) 94

Analysis and reporting of the 14.9% (7) 10.6% (5) 42.6% (20) 31.9% (15) 47 downtown market/economy

Retail event coordination 12.8% (12) 24.5% (23) 33.0% (31) 29.8% (28) 94

Special event coordination 19.6% (18) 30.4% (28) 23.9% (22) 26.1% (24) 92

answered question 98

skipped question 8

A-20 5 of 28 6. Which other business incentives or assistance have you used or plan to use for your business?

Don't Know (- Response Have Used (3) Will Use (1) Won't Use (-3) 1) Count

Historic preservation tax credits 1.1% (1) 0.0% (0) 40.0% (38) 58.9% (56) 95

Free assistance from Small 2.1% (2) 15.5% (15) 44.3% (43) 38.1% (37) 97 Business Development Center

Free counseling from Service 10.3% (10) 7.2% (7) 37.1% (36) 45.4% (44) 97 Corps of Retired Executives

US Small Business Administration 5.2% (5) 12.4% (12) 40.2% (39) 42.3% (41) 97 Loan Guarantee

answered question 98

skipped question 8

A-21 6 of 28 7. How strongly do you agree or disagree with the following statements?

Somewhat Strongly Strongly Somewhat Response Neutral (0) Disagree (- Disagree (- Agree (2) Agree (1) Count 1) 2)

Local police protection is 29.3% (29) 36.4% (36) 22.2% (22) 10.1% (10) 2.0% (2) 99 outstanding

I feel safe downtown, even at night 28.7% (29) 37.6% (38) 18.8% (19) 10.9% (11) 4.0% (4) 101

Local fire protection is outstanding 55.6% (55) 25.3% (25) 19.2% (19) 0.0% (0) 0.0% (0) 99

Local waste management service is 12.5% (12) 34.4% (33) 30.2% (29) 9.4% (9) 13.5% (13) 96 outstanding

Local municipal services are well 7.2% (7) 17.5% (17) 39.2% (38) 17.5% (17) 18.6% (18) 97 worth the level of local taxation

I always try to buy products and 45.5% (46) 38.6% (39) 8.9% (9) 5.0% (5) 2.0% (2) 101 services locally

I always direct customers to other 57.0% (57) 30.0% (30) 10.0% (10) 0.0% (0) 3.0% (3) 100 downtown businesses

I seek ways to cooperate with complementary downtown 46.4% (45) 24.7% (24) 27.8% (27) 0.0% (0) 1.0% (1) 97 businesses

The existing downtown business 23.5% (23) 33.7% (33) 31.6% (31) 8.2% (8) 3.1% (3) 98 mix helps my business

The look and feel of downtown 27.8% (27) 23.7% (23) 37.1% (36) 5.2% (5) 6.2% (6) 97 helps my business

My building facade draws 15.8% (15) 16.8% (16) 40.0% (38) 8.4% (8) 18.9% (18) 95 customers into my business

My window and store displays help 22.3% (21) 22.3% (21) 33.0% (31) 9.6% (9) 12.8% (12) 94 my business

My advertising helps my business 27.7% (26) 39.4% (37) 24.5% (23) 4.3% (4) 4.3% (4) 94

My business is open when 33.7% (32) 31.6% (30) 29.5% (28) 1.1% (1) 4.2% (4) 95 customers want to shop

Employees of my business show 62.5% (60) 20.8% (20) 14.6% (14) 1.0% (1) 1.0% (1) 96 great customer service

Housing for employees is readily 9.7% (9) 26.9% (25) 47.3% (44) 7.5% (7) 8.6% (8) 93 available

A-22 7 of 28 Childcare for employees and 6.7% (6) 7.8% (7) 67.8% (61) 8.9% (8) 8.9% (8) 90 customers is readily available

Downtown Nashua is an excellent 43.9% (43) 36.7% (36) 11.2% (11) 4.1% (4) 4.1% (4) 98 place to have a business

answered question 101

skipped question 5

8. How satisfied are you with the present location of your business?

Response Response

Percent Count

Very Satisfied 46.0% 46

Satisfied 36.0% 36

Neutral 12.0% 12

Unsatisfied 3.0% 3

Very Unsatisfied 1.0% 1

Plan to Move 2.0% 2

Why? 68

answered question 100

skipped question 6

A-23 8 of 28 9. Do you have plans to expand or reduce operations for your business in the foreseeable future?

Response Response

Percent Count

I plan to expand products/services 12.9% 13 or square footage downtown

I plan to expand products/services or square footage at a location 8.9% 9 outside the downtown

I plan to reduce products/services 4.0% 4 or square footage downtown

I don't have any plans for 75.2% 76 changes

answered question 101

skipped question 5

10. Are you or the building owner considering any building improvement projects?

Response Response

Percent Count

Yes 17.8% 18

No 34.7% 35

Don't Know 47.5% 48

answered question 101

skipped question 5

A-24 9 of 28 11. How long has your business been in operation?

Response Response

Percent Count

under 1 year 3.9% 4

1-5 years 21.4% 22

6-10 years 12.6% 13

11-20 years 23.3% 24

over 20 years 38.8% 40

If you know the date your business was established, please list it here (MM/YY) 62

answered question 103

skipped question 3

12. How long have you been the owner of your business?

Response Response

Percent Count

under 1 year 2.0% 2

1-5 years 28.7% 29

6-10 years 12.9% 13

11-20 years 24.8% 25

over 20 years 31.7% 32

answered question 101

skipped question 5

A-25 10 of 28 13. Does your business own or lease the space in which it is located?

Response Response

Percent Count

Own 19.2% 19

Lease 75.8% 75

Lease, want to purchase 5.1% 5

answered question 99

skipped question 7

14. For your business, how many square feet are devoted to the following?

Response Response

Percent Count

sq. ft. Sales Space 69.1% 56

sp. ft. Production Space 38.3% 31

sq. ft. Office Space 66.7% 54

sq. ft. Storage Space 60.5% 49

sq. ft. Unused Space 21.0% 17

sq. ft. Total Space 66.7% 54

answered question 81

skipped question 25

A-26 11 of 28 15. Where do your customers typically park?

Response Response

Percent Count

On the street 58.8% 60

In a private parking lot 23.5% 24

In a public lot 34.3% 35

Other 3.9% 4

answered question 102

skipped question 4

16. How far do customers typically have to park from your business?

Response Response

Percent Count

Near entry 38.6% 39

1/2 block away 23.8% 24

1 block away 30.7% 31

2 blocks away 11.9% 12

3 blocks away 6.9% 7

4 blocks or more 2.0% 2

If you own a parking lot, how many spaces are available for customers (Not employees)? 18

answered question 101

skipped question 5

A-27 12 of 28 17. Where do you and your employees typically park?

Response Response

Percent Count

On the street 11.5% 12

In a public parking lot 43.3% 45

In a private parking lot 45.2% 47

Other 7.7% 8

answered question 104

skipped question 2

18. How far do you and your employees typically have to park from your business?

Response Response

Percent Count

Near entry 46.1% 47

1/2 block away 26.5% 27

1 block away 16.7% 17

2 blocks away 8.8% 9

3 blocks away 6.9% 7

4 blocks or more 1.0% 1

If you own a parking lot, how many spaces are available for employees (not customers)? 19

answered question 102

skipped question 4

A-28 13 of 28 19. What percentage of employees of your business live here in Nashua?

Response

Count

98

answered question 98

skipped question 8

20. How many people, including owners, does your business employ in each of the following categories

Response Response

Percent Count

Full time year round 93.1% 95

Part time year round 62.7% 64

Seasonal 36.3% 37

answered question 102

skipped question 4

21. Which of the following events increased foot traffic or sales volume for your business, either during the event or the next few days or weeks?

Response Response

Percent Count

Spring Feast Week 23.5% 4

Taste of Downtown 58.8% 10

Farmers Market 0.0% 0

Winter Holiday Stroll 82.4% 14

answered question 17

skipped question 89

A-29 14 of 28 22. What are the hours of operation for your business?

Response Response

Percent Count

Monday 89.0% 81

Tuesday 98.9% 90

Wednesday 97.8% 89

Thursday 98.9% 90

Friday 100.0% 91

Saturday 76.9% 70

Sunday 45.1% 41

answered question 91

skipped question 15

23. What are your thoughts on store hours?

Response Response

Percent Count

I am open all the hours I need to 71.9% 64 be

I can't be open more hours for 5.6% 5 personal reasons

I should be open more hours, but 4.5% 4 can't afford the staff

I should be open more hours, but 2.2% 2 can't find good staff

I would be open more hours if I 18.0% 16 were sure of sales

I would be open more hours if 5.6% 5 everyone else were

answered question 89

skipped question 17

A-30 15 of 28 24. During a typical week, what are the seven busiest times for your business?

Before 11:00 11:00 a.m.-2:00 2:00 p.m.- 5:00 Response After 5:00 p.m. a.m. p.m. p.m. Count

Monday 38.5% (25) 55.4% (36) 20.0% (13) 15.4% (10) 65

Tuesday 27.6% (21) 46.1% (35) 22.4% (17) 25.0% (19) 76

Wednesday 23.3% (17) 49.3% (36) 24.7% (18) 19.2% (14) 73

Thursday 21.8% (17) 38.5% (30) 30.8% (24) 29.5% (23) 78

Friday 24.1% (19) 48.1% (38) 34.2% (27) 19.0% (15) 79

Saturday 33.3% (19) 45.6% (26) 26.3% (15) 22.8% (13) 57

Sunday 15.8% (3) 47.4% (9) 31.6% (6) 36.8% (7) 19

answered question 84

skipped question 22

A-31 16 of 28 25. What are the three busiest months of the year for this business?

Response Response

Percent Count

January 18.2% 16

February 10.2% 9

March 22.7% 20

April 21.6% 19

May 22.7% 20

June 26.1% 23

July 17.0% 15

August 19.3% 17

September 36.4% 32

October 34.1% 30

November 45.5% 40

December 55.7% 49

answered question 88

skipped question 18

26. How many customers/clients visit your business per week during the summer months of May to October?

Response Response

Percent Count

less than 50 37.6% 32

50-250 37.6% 32

250-500 5.9% 5

Over 500 21.2% 18

answered question 85

skipped question 21

A-32 17 of 28 27. How many customers/clients visit your business per week during the winter months of November to April?

Response Response

Percent Count

None, all business via phone, 4.4% 4 internet etc

Less than 50 34.1% 31

50-250 31.9% 29

250-500 12.1% 11

Over 500 19.8% 18

answered question 91

skipped question 15

28. Which of the following events increased foot traffic or sales volume for your business, either during the event or during the next few days or weeks?

Response Response

Percent Count

Spring Feast Week 9.8% 4

Taste of Downtown Nashua 51.2% 21

Holiday Happenings 24.4% 10

Mother's Day Promotion 12.2% 5

Farmer's Market 7.3% 3

Winter Holiday Stroll 87.8% 36

answered question 41

skipped question 65

A-33 18 of 28 29. Approximately what percentage of your customers come from each of the following zip codes?

Response Response

Percent Count

03060-Nashua 93.3% 42

03061-Nashua 73.3% 33

03062-Nashua 84.4% 38

03063-Nashua 82.2% 37

03064-Nashua 84.4% 38

03031-Amherst NH 82.2% 37

03054-Merrimack NH 75.6% 34

03052-Litchfield NH 62.2% 28

03049-Hollis NH 77.8% 35

03051-Hudson NH 75.6% 34

01463-Pepperell Mass 62.2% 28

01827-Dunstable Mass 64.4% 29

01879-Tyngsborough Mass 64.4% 29

Greater Boston area 66.7% 30

answered question 45

skipped question 61

A-34 19 of 28 30. What percentage of the annual advertising budget for your business is spent with each of the following media? (Total should = 100)

Response Response

Percent Count

Newspapers 48.5% 32

Magazines 36.4% 24

Radio 18.2% 12

Television 22.7% 15

Direct Mail/Catalogs 42.4% 28

Window Displays 33.3% 22

Billboards 12.1% 8

Internet 56.1% 37

Local Service Organizations 33.3% 22

Other, please specify 37.9% 25

answered question 66

skipped question 40

A-35 20 of 28 31. Please describe the target market of your business

Response Response

Percent Count

Male 49.3% 37

Female 66.7% 50

Under 18 14.7% 11

18-24 21.3% 16

25-44 56.0% 42

45-54 50.7% 38

55-64 34.7% 26

Over 64 24.0% 18

Annual household income of under 13.3% 10 $15,000

$15,000-$24,999 18.7% 14

$25,000-$34,999 17.3% 13

$35,000-$49,999 24.0% 18

$50,000-$74,999 41.3% 31

$75,000-$99,999 33.3% 25

$100,000-$149,999 34.7% 26

over $150,000 21.3% 16

answered question 75

skipped question 31

A-36 21 of 28 32. Which radio stations are included in the advertising budget of your business?

Response Response

Percent Count

WGXL 92.3 FM 20.0% 2

WXRV 92.5 FM 20.0% 2

WCNH 94.7 FM 10.0% 1

WZID 95.7 FM 40.0% 4

WGIR 101.1 FM 10.0% 1

WFNQ 106.3 FM 40.0% 4

WSNH 900 AM 10.0% 1

WCAP 980 AM 10.0% 1

WKBR 1250 AM 10.0% 1

WFEA 1370 AM 10.0% 1

WSMN 1590 AM 30.0% 3

answered question 10

skipped question 96

A-37 22 of 28 33. Which local or network television stations are invluded in the annual advertising budget for our business?

Response Response

Percent Count

MY TV DERRY 11.1% 2

WHDH BOSTON 5.6% 1

WMUR MANCHESTER 16.7% 3

WBZTV BOSTON 5.6% 1

COMCAST 83.3% 15

answered question 18

skipped question 88

34. Please list six products and/or services that best differentiate your business from the competition

Response Response

Percent Count

1. 100.0% 63

2. 85.7% 54

3. 82.5% 52

4. 66.7% 42

5. 55.6% 35

6. 42.9% 27

answered question 63

skipped question 43

A-38 23 of 28 35. What is the toughest competition for your business? Please specify three competitors by name.

Response Response

Percent Count

a. 100.0% 61

b. 80.3% 49

c. 65.6% 40

answered question 61

skipped question 45

36. To what degree do the following traits help make your business more competetive versus the competitors listed above?

Response A lot A little Not at all Count

Location 44.3% (31) 32.9% (23) 22.9% (16) 70

Parking 19.7% (14) 28.2% (20) 52.1% (37) 71

Hours 29.2% (21) 37.5% (27) 33.3% (24) 72

Service 86.1% (62) 11.1% (8) 2.8% (2) 72

Name Brands 49.3% (34) 23.2% (16) 27.5% (19) 69

Quality 88.9% (64) 9.7% (7) 1.4% (1) 72

Selection 65.7% (44) 23.9% (16) 10.4% (7) 67

Price 59.2% (42) 28.2% (20) 12.7% (9) 71

answered question 74

skipped question 32

A-39 24 of 28 37. Relative to other businesses in your trade, what price point do you target?

Response Response

Percent Count

Low-end 15.1% 13

Average 68.6% 59

High end 26.7% 23

answered question 86

skipped question 20

38. What three downtown businesses complement your business the most?

Response Response

Percent Count

a. 98.4% 62

b. 84.1% 53

c. 63.5% 40

answered question 63

skipped question 43

39. What are the two biggest non-work reasons people stop downtown? (i.e. specific establishment, attraction or activity)

Response Response

Percent Count

a. 100.0% 75

b. 85.3% 64

answered question 75

skipped question 31

A-40 25 of 28 40. With your business in mind, what four businesses from the following list would you most like to see available downtown?

Response Response

Percent Count

Movie theater 56.4% 44

High end restaurant 15.4% 12

Nightclub 10.3% 8

Bookstore 66.7% 52

Music Store 25.6% 20

Chain Restaurant 11.5% 9

Outdoor lifestyle store 24.4% 19

Wine/beer store 19.2% 15

Electronics 5.1% 4

Women's accesories 26.9% 21

Clothing 38.5% 30

answered question 78

skipped question 28

41. Name two businesses you would most like to see come to downtown Nashua

Response Response

Percent Count

a. 100.0% 54

b. 70.4% 38

answered question 54

skipped question 52

A-41 26 of 28 42. With your business in mind, what four community assets would you most like to see developed?

Response Response

Percent Count

Walking trail 30.7% 27

Bike trail 18.2% 16

Boat docks or landings 12.5% 11

Sports facilities 18.2% 16

Skateboard park 2.3% 2

Expanded green space 45.5% 40

Expanded public parking 62.5% 55

Train station 56.8% 50

Performing arts center 55.7% 49

answered question 88

skipped question 18

43. Do you have any comments, questions, or concerns that you would like to share about downtown Nashua?

Response

Count

57

answered question 57

skipped question 49

A-42 27 of 28 44. How long did it take you to complete this survey?

Response

Count

79

answered question 79

skipped question 27

A-43 28 of 28

A-44 Attachment C

Consumer Survey

A-45 Downtown Nashua Consumer Survey

The City of Nashua and Great American Downtown need your help to plan a vibrant future for Downtown Nashua!

Please take a few minutes to tell us about your shopping behaviors and describe the types of businesses you might support if they were available Downtown. Your anonymous answers will be the cornerstone of a marketing plan designed to expand, retain, and attract new businesses to Downtown Nashua.

Specific responses will be kept completely confidential. Any publicized results will be reported in a summarized format only. There are two options for filling out the survey:  Fill out the survey on-line at http://www.surveymonkey.com/DowntownNashuaConsumerSurvey or  Complete this paper survey and mail it in the postage-paid envelope provided.

One lucky survey respondent will win “$100 Downtown Dollars” that can be used at participating Downtown Nashua businesses or restaurants. (Donated by Great American Downtown).

Downtown Nashua Consumer Survey

1. How often do you come to Downtown Nashua for the following? Mark (●) ONE answer for each. 5 or More 2-4 Once a Once a Every Few Never Times/Wk Times/Wk Week Month Months Shopping, non-grocery O O O O O O Eating out O O O O O O Banking/financial O O O O O O Personal care (i.e. barber) O O O O O O Professional (i.e. lawyer) O O O O O O Government/post office/other O O O O O O Passing through O O O O O O

2. When do you typically shop for non-grocery items on each of the following days? Mark (●) all that apply. Monday Tuesday Wednesday Thursday Friday Saturday Sunday Before 11 a.m. O O O O O O O 11 a.m. - 2 p.m. O O O O O O O 2 p.m. – 5 p.m. O O O O O O O After 5 p.m. O O O O O O O

Page 1 of 4 A-46 3. If downtown store hours were extended, which period would appeal to you most? Mark (●) all that apply. Monday Tuesday Wednesday Thursday Friday Saturday Sunday Extended morning hours O O O O O O O Extended evening hours O O O O O O O

4. How often do you shop at the following locations? Mark (●) ONE answer for each. Once per Every 2 Once a Every 6 Rarely Week Weeks Month Months South Nashua/ DW Highway/Pheasant Lane Mall O O O O O Amherst Street/Route 101A O O O O O Nashua Mall/Broad Street/Exit 6 O O O O O Mall of /Willow St. – Manchester O O O O O Rockingham Mall/Route 28 - Salem O O O O O Burlington Mall/Burlington, MA O O O O O Boston, MA O O O O O Other (please specify) ______O O O O O

5. When you shop at the following locations instead of Downtown Nashua, what are the two main reasons why? Mark (●) up to TWO reasons for each. Better Better Better Better Better Better Better Location Parking Hours Service Quality Price Variety South Nashua/ DW Highway/Pheasant Lane Mall O O O O O O O Amherst Street/Route 101A O O O O O O O Nashua Mall/Broad Street/Exit 6 O O O O O O O Mall of New Hampshire/Willow St. – Manchester O O O O O O O Rockingham Mall/Route 28 - Salem O O O O O O O Burlington Mall/Burlington, MA O O O O O O O Boston, MA O O O O O O O Other (Please specify)______O O O O O O O

6. Which businesses would you most likely patronize if they opened in Downtown Nashua? Mark (●) up to FOUR.

O High end restaurant O Bookstore O Movie theater O Wine/beer store O Casual dining restaurant O Nightclub O Women’s accessories O Other______O Music store O Clothing O Outdoor lifestyle store

7. Name two businesses you would like to see come to Downtown Nashua. (i.e. specific name or chain):

______

8. How often do you eat out? Mark (●) ONE answer for each meal. 5 or More 2-4 Once a Once a Every Few Never Times/Wk Times/Wk Week Month Months Breakfast O O O O O O Lunch O O O O O O Dinner O O O O O O

9. How often do you eat at the following types of restaurants? Mark (●) ONE answer for each dining option. 5 or More 2-4 Once a Once a Every Few Never Times/Wk Times/Wk Week Month Months Full service-fine dining O O O O O O Full service-casual O O O O O O Fast food/drive-thru O O O O O O Page 2 of 4 A-47 10. What two restaurants or types of cuisine would you most like to see come to Downtown Nashua?

______

11. Which of the following Downtown Nashua events did you attend in the last 12 months? Mark (●) ALL that apply. O Spring Feast Week O Taste of Downtown O Holiday Happenings O Mother’s Day Promotion O Farmer’s Market O Winter Holiday Stroll

12. Where do you typically park when you drive to downtown Nashua for any reason but work? Mark (●) One. O On the street O In a private parking lot O In a public parking lot O Other______

13. How far do you typically have to park from your non-work downtown destinations? Mark (●) One. O Near entry O 1 block away O 3 blocks away O ½ block away O 2 blocks away O 4 blocks away

14. In which leisure activities does your household participate? Mark (●) ALL that apply. O Acting/drama O Computer/internet O Hunting O Sewing/quilting O Baseball/softball O Cooking O Ice skating O Cross country skiing O Basketball O Crafts O Motorcycling O Skiing-downhill O Bicycling O Dancing O Listening to music O Snowmobiling/ATVing O Boating/jet skiing O Fishing O Band/choir O Swimming O Bowling O Gardening O Painting/drawing O Tennis O Camping O Golf O Photography O Traveling O Canoeing/kayaking O Hiking O Reading O Woodworking O Collecting ______O Horseback riding O Running O Other______

15. What community assets would you most like to see developed? Mark (●) up to Four. O Walking trail O Boat dock or landing O Commuter Rail Station O Bike trail O Public Parking O Performing Arts Center

16. What publications do you read most? Mark (●) up to TWO. O The Telegraph O Hippo O Union Leader O Other______O Boston Globe O The Broadcaster O Lowell Sun O none

17. What three websites do you visit most often? a) ______b) ______c) ______

18. What online social networks do you use? Mark (●) ALL that apply. O LinkedIn O Twitter O Other______O Facebook O MySpace O none

19. What is unique about Downtown Nashua? ______

20. Name another small or mid-sized city that you feel has a vibrant and attractive downtown.______

21. Please provide any additional comments to help us improve Downtown Nashua.

______

______

Page 3 of 4 A-48 Please Tell Us a Little About Yourself

What is your home zip code? ______How many live in your household? ______

What is your age? 18 or under 18-24 25-44 45-64 65 and over Gender? Male Female O O O O O O O

Indicate the primary commuting route you take in Nashua between home and work, if applicable. Mark (●) ONE.

O Car (Everett Turnpike) O Car (Main St./Daniel Webster Hwy) O Bus (Nashua Transit System) O Car (Amherst St./Route 101A) O Car (W. Hollis St./Route 111)

What is the highest level of formal education you have completed? Mark (●) ONE.

O Grade 11 or less O Associate degree O Bachelor’s degree O High School graduate O Some college, no degree O Graduate degree

How would you describe your current job? Mark (●) ONE.

O Management/financial O Services O Production O Looking for work O Professional O Farm/forestry/fishing O Transportation O Student O Sales O Construction O Stay-at-home O Retired O Administrative support O Installation/maintenance

What is your household’s annual income (optional)?

O under $15,000 O $35,000 - $49,999 O $100,000 - $149,999 O $15,000 - $24,999 O $50,000 - $74,999 O $150,000 - $199,999 O $25,000 - $34,999 O $75,000 - $99,999 O over $200,000

$100 Downtown Dollars Drawing

To enter the drawing for “$100 Downtown Dollars” that can be used at any of the participating Downtown Nashua businesses or restaurants listed at www.downtownnashua.org/dollars, please provide us your contact information below. Entering the drawing is completely optional—your contact information will only be used in order to reach you if you are selected as the winner!

Name: ______Phone Number or email: ______

This survey is a cooperative effort sponsored by the City of Nashua Economic Development Office of the Mayor and Great American Downtown. Assistance provided by the Center for Community and Economic Development, University of Wisconsin-Extension.

Page 4 of 4 A-49 Downtown Nashua Consumer Survey

1. How often do you come to Downtown Nashua for the following? Mark (●) ONE answer for each.

Every 5 or More 2-4 Once a Once a Response Few Never Times/Wk Times/Wk Week Month Count Months

13.6% 18.9% 37.1% 23.1% Shopping, non-grocery 1.2% (11) 6.1% (54) 892 (121) (169) (331) (206)

13.6% 27.2% 36.1% 16.6% Eating out 1.5% (14) 5.0% (45) 905 (123) (246) (327) (150)

20.6% 15.8% 13.6% 41.2% Banking/financial 0.8% (7) 8.0% (71) 888 (183) (140) (121) (366)

3.2% 15.8% 13.5% 66.6% Personal care (i.e. barber) 0.2% (2) 0.7% (6) 875 (28) (138) (118) (583)

2.9% 19.3% 75.8% Professional (i.e. lawyer) 0.2% (2) 0.7% (6) 1.1% (9) 850 (25) (164) (644)

12.5% 20.9% 33.9% 27.1% Government/post office/other 1.5% (13) 4.2% (37) 886 (111) (185) (300) (240)

26.2% 24.4% 19.8% 16.7% 9.1% 3.8% Passing through 902 (236) (220) (179) (151) (82) (34)

answered question 956

skipped question 6

A-50 1 of 17 2. When do you typically shop for non-grocery items on each of the following days? Mark (●) all that apply.

Response Monday Tuesday Wednesday Thursday Friday Saturday Sunday Count

31.9% 27.1% 26.3% 29.7% 52.5% 26.3% Before 11 a.m. 30.2% (107) (113) (96) (93) (105) (186) (93)

21.9% 26.4% 25.2% 24.1% 52.9% 40.4% 11 a.m. - 2 p.m. 25.2% (128) (111) (134) (128) (122) (268) (205)

21.2% 22.8% 30.3% 30.3% 55.8% 41.2% 2 p.m. - 5 p.m. 25.0% (113) (96) (103) (137) (137) (252) (186)

41.3% 42.1% 58.7% 58.7% 39.8% 22.9% After 5 p.m. 44.7% (156) (144) (147) (205) (205) (139) (80)

answered question

skipped question

3. If downtown store hours were extended, which period would appeal to you most? Mark (●) all that apply.

Response Monday Tuesday Wednesday Thursday Friday Saturday Sunday Count

28.3% 25.6% 27.2% 30.3% 44.1% 47.6% Extended morning hours 29.9% (76) (72) (65) (69) (77) (112) (121)

24.9% 26.7% 50.6% 66.2% 59.5% 31.4% Extended evening hours 31.2% (192) (153) (164) (311) (407) (366) (193)

answered question

skipped question

A-51 2 of 17 4. How often do you shop at the following locations? Mark (●)ONE answer for each.

Once per Every 2 Once a Every 6 Response Rarely Week Weeks Month Months Count

South Nashua/ DW Highway/ 23.8% (222) 16.7% (156) 31.7% (295) 15.7% (146) 13.3% (124) 932 Pheasant Lane Mall

Amherst Street/ Route 101A 41.8% (385) 19.2% (177) 20.9% (193) 9.1% (84) 9.7% (89) 922

Nashua Mall/ Broad Street/ Exit 6 30.0% (278) 20.8% (193) 26.4% (245) 13.1% (122) 11.0% (102) 928

Mall of New Hampshire/ Willow St – 0.8% (7) 2.0% (18) 8.1% (72) 20.9% (185) 68.9% (611) 887 Manchester

Rockingham Mall/ Route 28 - Salem 0.0% (0) 0.6% (5) 2.2% (19) 9.2% (80) 88.1% (765) 868

Burlington Mall/ Burlington, MA 0.5% (4) 1.4% (12) 6.2% (54) 15.3% (134) 76.9% (672) 874

Boston, MA 0.3% (3) 1.4% (12) 4.4% (38) 12.6% (109) 81.4% (706) 867

Other 18.4% (28) 6.6% (10) 14.5% (22) 14.5% (22) 46.7% (71) 152

Please specify 84

answered question 955

skipped question 7

A-52 3 of 17 5. When you shop at the following locations instead of Downtown Nashua, what are the two main reasons why? Mark (●)up to TWO reasons for each.

Better Better Better Better Better Better Better Response

Location Parking Hours Service Quality Price Variety Count

South Nashua/ DW Highway/ 21.9% 48.0% 24.7% 1.3% 3.0% 16.5% 63.2% 794 Pheasant Lane Mall (174) (381) (196) (10) (24) (131) (502)

37.9% 40.9% 21.9% 2.3% 2.4% 27.6% 42.0% Amherst Street/ Route 101A 750 (284) (307) (164) (17) (18) (207) (315)

40.7% 45.0% 17.8% 1.9% 3.3% 26.4% 37.1% Nashua Mall/ Broad Street/ Exit 6 720 (293) (324) (128) (14) (24) (190) (267)

Mall of New Hampshire/ Willow St – 11.1% 32.7% 16.8% 2.2% 3.8% 14.9% 63.5% 315 Manchester (35) (103) (53) (7) (12) (47) (200)

27.4% 13.2% 2.7% 8.2% 12.3% 72.6% Rockingham Mall/ Route 28 - Salem 4.6% (10) 219 (60) (29) (6) (18) (27) (159)

24.8% 11.4% 2.3% 20.8% 5.4% 76.5% Burlington Mall/Burlington, MA 5.4% (16) 298 (74) (34) (7) (62) (16) (228)

7.3% 6.9% 3.3% 23.6% 7.7% 80.9% Boston, MA 6.1% (15) 246 (18) (17) (8) (58) (19) (199)

26.4% 25.3% 11.0% 5.5% 15.4% 40.7% 50.5% Other 91 (24) (23) (10) (5) (14) (37) (46)

Please specify 76

answered question 919

skipped question 43

A-53 4 of 17 6. Which businesses would you most likely patronize if they opened in Downtown Nashua? Mark (●)up to FOUR.

Response Response

Percent Count

High end restaurant 20.6% 177

Casual dining restaurant 60.5% 521

Outdoor lifestyle store 22.4% 193

Music store 12.9% 111

Bookstore 44.7% 385

Nightclub 12.0% 103

Clothing 37.5% 323

Movie theater 52.0% 448

Women's accessories 16.3% 140

Wine/beer store 16.5% 142

Other (please specify) 105

answered question 861

skipped question 101

7. Name two businesses you would like to see come to Downtown Nashua. (i.e. specific name or chain):

Response Response

Percent Count

1. 100.0% 477

2. 74.0% 353

answered question 477

skipped question 485

A-54 5 of 17 8. How often do you eat out? Mark (●)ONE answer for each meal.

Every 5 or More 2-4 Once a Once a Response Few Never Times/Wk Times/Wk Week Month Count Months

16.3% 18.4% 32.0% 23.3% Breakfast 2.7% (23) 8.0% (68) 847 (138) (156) (271) (197)

20.2% 24.4% 23.2% 21.2% 8.0% Lunch 3.5% (31) 893 (180) (218) (207) (189) (71)

18.1% 38.3% 25.2% 14.7% 3.4% Dinner 1.0% (9) 924 (167) (354) (233) (136) (31)

answered question 950

skipped question 12

9. How often do you eat at the following types of restaurants? Mark (●)ONE answer for each dining option.

Every 5 or More 2-4 Once a Once a Response Few Never Times/Wk Times/Wk Week Month Count Months

14.3% 25.5% 38.6% 17.5% Full service-fine dining 0.2% (2) 4.4% (38) 863 (123) (220) (333) (151)

16.8% 35.4% 26.3% 17.4% 2.7% Full service-casual 1.8% (17) 921 (155) (326) (242) (160) (25)

11.1% 20.3% 20.2% 20.6% 26.3% Fast food/drive-thru 1.8% (16) 866 (96) (176) (175) (178) (228)

answered question 952

skipped question 10

A-55 6 of 17 10. What two restaurants or types of cuisine would you most like to see come to Downtown Nashua?

Response Response

Percent Count

1. 100.0% 576

2. 71.9% 414

answered question 576

skipped question 386

11. Which of the following Downtown Nashua events did you attend in the last 12 months? Mark (●)ALL that apply.

Response Response

Percent Count

Spring Feast Week 6.3% 35

Mother’s Day Promotion 2.4% 13

Taste of Downtown 22.4% 124

Farmer’s Market 55.7% 308

Holiday Happenings 19.2% 106

Winter Holiday Stroll 63.8% 353

answered question 553

skipped question 409

A-56 7 of 17 12. Where do you typically park when you drive to downtown Nashua for any reason but work? Mark (●) ONE.

Response Response

Percent Count

On the street 56.8% 509

In a private parking lot 7.5% 67

In a public parking lot 32.1% 288

Other 3.6% 32

Other (please specify) 63

answered question 896

skipped question 66

13. How far do you typically have to park from your non-work downtown destinations? Mark (●) ONE.

Response Response

Percent Count

Near entry 10.5% 92

1/2 block away 14.4% 127

1 block away 31.5% 277

2 blocks away 31.7% 279

3 blocks away 9.1% 80

4 blocks away 2.8% 25

answered question 880

skipped question 82

A-57 8 of 17 14. In which leisure activities does your household participate? Mark (●) ALL that apply.

Response Response

Percent Count

Acting/drama 6.7% 62

Baseball/softball 13.0% 120

Basketball 9.5% 88

Bicycling 31.3% 289

Boating/jet skiing 11.8% 109

Bowling 13.6% 126

Camping 22.4% 207

Canoeing/kayaking 18.4% 170

Collecting 9.1% 84

Computer/internet 59.6% 551

Cooking 57.0% 527

Crafts 29.9% 276

Dancing 16.5% 152

Fishing 17.4% 161

Gardening 41.3% 382

Golf 22.1% 204

Hiking 31.5% 291

Horseback riding 4.8% 44

Hunting 5.7% 53

Ice skating 8.1% 75

Motorcycling 9.7% 90

Listening to music 64.8% 599

Band/Choir 10.7% 99

Painting/drawing 13.0% 120

A-58 9 of 17 Photography 28.5% 263

Reading 68.0% 628

Running 16.6% 153

Sewing/quilting 18.2% 168

Cross country skiing 10.3% 95

Skiing-downhill 20.2% 187

Snowmobiling/ATVing 4.8% 44

Swimming 27.2% 251

Tennis 9.1% 84

Traveling 44.6% 412

Woodworking 10.6% 98

Other (please specify) 15.9% 147

answered question 924

skipped question 38

15. What community assets would you most like to see developed?

Response Response

Percent Count

Walking trail 47.4% 423

Bike trail 36.7% 328

Boat dock or landing 14.3% 128

Public parking 42.3% 378

Commuter rail station 71.8% 641

Performing arts center 40.0% 357

answered question 893

skipped question 69

A-59 10 of 17 16. What publications do you read most? Mark (●) up to TWO.

Response Response

Percent Count

The Telegraph 67.5% 628

Boston Globe 17.8% 166

Hippo 20.5% 191

The Broadcaster 13.1% 122

Union Leader 13.8% 128

Lowell Sun 8.0% 74

None 7.8% 73

Other: Please specify 16.0% 149

answered question 930

skipped question 32

17. What three websites do you visit most often?

Response Response

Percent Count

a. 100.0% 556

b. 89.0% 495

c. 69.2% 385

answered question 556

skipped question 406

A-60 11 of 17 18. What online social networks do you use? Mark (●) ALL that apply.

Response Response

Percent Count

LinkedIn 18.3% 154

Facebook 41.4% 349

Twitter 5.6% 47

MySpace 7.5% 63

None 51.1% 431

Other: please specify 28

answered question 843

skipped question 119

19. What is unique about Downtown Nashua?

Response

Count

603

answered question 603

skipped question 359

20. Name another small or mid-sized city that you feel has a vibrant and attractive downtown.

Response

Count

614

answered question 614

skipped question 348

A-61 12 of 17 21. Please provide any additional comments to help us improve Downtown Nashua.

Response

Count

399

answered question 399

skipped question 563

22. What is your home zip code?

Response

Count

931

answered question 931

skipped question 31

23. How many live in your household?

Response

Count

905

answered question 905

skipped question 57

24. What is your age?

18 or 65 and Response 18-24 25-44 45-64 under over Count

Your Age 0.0% (0) 1.1% (10) 23.3% (216) 49.8% (462) 25.9% (240) 928

answered question 928

skipped question 34

A-62 13 of 17 25. What is your gender?

Response Response

Percent Count

Male 44.3% 383

Female 55.7% 481

answered question 864

skipped question 98

26. Indicate the primary commuting route you take in Nashua between home and work, if applicable? Mark (●) ONE.

Response Response

Percent Count

Car (Everett Turnpike) 46.7% 318

Car (Amherst St./Route 101A) 16.0% 109

Car (Main St./Daniel Webster Hwy.) 19.7% 134

Car (W. Hollis St./Route 111) 16.0% 109

Bus (Nashua Transit System) 1.6% 11

answered question 681

skipped question 281

A-63 14 of 17 27. What is the highest level of formal education you have completed? Mark (●) ONE.

Response Response

Percent Count

Grade 11 or less 1.8% 17

High School graduate 13.8% 129

Associate degree 9.1% 85

Some college, no degree 19.4% 182

Bachelor’s degree 29.5% 276

Graduate degree 26.5% 248

answered question 937

skipped question 25

A-64 15 of 17 28. How would you describe your current job? Mark (●) ONE.

Response Response

Percent Count

Management/financial 11.3% 104

Professional 30.8% 284

Sales 5.2% 48

Administrative support 4.9% 45

Services 6.7% 62

Farm/forestry/fishing 0.1% 1

Construction 1.5% 14

Installation/maintenance 1.3% 12

Production 3.9% 36

Transportation 1.2% 11

Stay-at-home 3.7% 34

Looking for work 5.0% 46

Student 0.4% 4

Retired 24.1% 222

answered question 923

skipped question 39

A-65 16 of 17 29. What is your household’s annual income (Optional)?

Response Response

Percent Count

under $15,000 4.1% 28

$15,000 - $24,999 7.1% 48

$25,000 - $34,999 6.9% 47

$35,000 - $49,999 10.0% 68

$50,000 - $74,999 19.1% 130

$75,000 - $99,999 18.7% 127

$100,000 - $149,999 16.8% 114

$150,000 - $199,999 10.1% 69

over $200,000 7.2% 49

answered question 680

skipped question 282

30. Name:

Response

Count

654

answered question 654

skipped question 308

31. Phone Number or email:

Response

Count

658

answered question 658

skipped question 304

A-66 17 of 17 Attachment D Questions for Businesses Operating in a Business Improvement District (BID)

A-67 Services Advisory Committee

Questionnaire for Businesses Currently in a Business Improvement District (BID)

1. How long have you been in the BID?

2. What are the benefits to your property or business as a result of the BID?

3. What are the benefits to the district and surrounding areas as a result of the BID?

4. When the BID was originally proposed what were your thoughts on it?

5. What suggestions do you have as Nashua considers implementing a BID?

A-68 Attachment E

Questions for BID Administrators

A-69 Services Advisory Committee

Questionnaire for Administrators of Business Improvement Districts (BIDs)

Questions regarding the BID when it originally started

1. When was the BID started?

2. How was your organization selected to administer the BID?

3. What was the initial assessment for your BID area?

4. Was the funding solely from the assessments? If not, how else were you funded?

5. What services where initially provided?

6. How many people were initially on your staff to provide these services?

7. What was the initial reaction to the creation of the BID and the assessment imposed?

Questions regarding the BID at the present time

8. What is the current assessment?

9. How often has the assessment been changed (either increased or decreased)?

10. Has your funding changed? If so, how?

11. What services are you currently providing?

12. How many people are currently on your staff?

13. Has the perception of the BID changed since it started, and if so, how?

A-70 Attachment F

Downtown Solutions PowerPoint Presentation

A-71 11/8/2010

Downtown Nashua Tree Maintenance & Lighting 1 4 Solutions

ECONOMIC DEVELOPMENT OFFICE OF THE MAYOR

CITY OF NASHUA, NEW HAMPSHIRE

March 30, 2010

Graffiti Removal Flowers and Beautification

2 5

Sidewalk Cleaning Festivals and Special Events

3 6

A-72 1 11/8/2010

Coordinated Sales Promotions Directional Signs

7 10

Brochures, Maps and Newsletters Promotional Banners

8 11

Marketing and Branding Consistent Business Hours

9 12

A-73 2 11/8/2010

Incentive Pricing for Parking Design Guidelines

13 16

Expanded Parking Facilities Storefront Improvement / Façade Program

14 17

Parking Management and Enforcement Pedestrian-scale Lighting

15 18

A-74 3 11/8/2010

Street Furniture Traffic Calming Measures

19 22

Repair and Maintenance of Sidewalks Downtown Ambassadors Program

20 23

Park and Public Space Enhancements Downtown Electronic Surveillance

21 24

A-75 4 11/8/2010

Downtown Nashua Business Survey Objectives 1 2

Market Study  Analyze the Downtown Nashua economy  Understand the issues business owners face ECONOMIC DEVELOPMENT  Help focus future business recruitment efforts OFFICE OF THE MAYOR  Enhance future marketing efforts

CITY OF NASHUA, NEW  Surveys mailed to 588 Downtown businesses in HAMPSHIRE July 2009 March 30, 2010  106 surveys completed (18%) (48% among retailers and restaurants)

Consumer Survey Objectives Who is shopping Downtown?

3 4

 Who are Downtown’s customers? Merchants Target: Consumer Survey:  What are their shopping behaviors?  Females  Females  What do they like and dislike about Downtown?  25-55 years of age  45-64 years of age  How can Downtown attract more customers?  $50-75,000 and  college educated  $100+ of  $75-100 of household income  Surveys mailed to 5,000 households in Greater household income Nashua in October 2009.  Nashua  74% from Nashua  962 consumer surveys completed (19.2%)

Shopping and Store Hours Shopping Preferences

5 6  Top three shopping destinations: 100% 45%  Amherst Street / Route 101A 90% 40%  80% 35% Nashua Mall / Broad Street/Exit 6 70% 30%  South Nashua / Pheasant Lane Mall 60% 25% 50% 20% 40%  Top three reasons for choosing these locations 15% 30% over Downtown Nashua 10% 20%  Better variety 10% 5% 0% 0%  Better parking Mon Tue Wed Thu Fri Sat Sun Merchants Consumers  Better location

A-76 1 11/8/2010

Dining Preferences Why do they come to Downtown?

7 8  Breakfast: 32% eat out every few months Merchants say: Consumers say:  restaurants  wonderful  Lunch: 45% eat out at least once per week  shopping restaurants  “walkability”  sidewalk dining  Dinner: 56% eat out once per week  special events  shops  4 out of 10 eat at a fine dining restaurant at least once per month  Alec’s Shoe Store  “walkability”  14% do so once a week  Small town feeling, quaintness and charm

Why do they come to your shop? Top Downtown Nashua Events

9 10 Merchants say: Consumers say: Merchants say: Consumers say:  quality  service  Holiday Stroll (88%)  Holiday Stroll (63%)  service  quality  Taste of  Farmer’s  selection Downtown (52%) Market (55%)  price  Farmers  Taste of Market (8%) Downtown (22%)

Missing Market Niches Community Assets Needed

11 12 Merchants say: Consumers say: Merchants say: Consumers say:  Bookstore (67%)  Casual Dining (60%)  Expanded public  Commuter rail  Movie Theater (56%)  Movie Theater (52%) parking (62%) station (72%)  Clothing (38%)  Bookstore (40%)  Commuter rail  Walking Trail (47%) station (57%)  Expanded public  Performing parking (42%) arts center (56%)  Performing arts  Expanded center (40%) green space (45%)

A-77 2 11/8/2010

Most Surprising Results Downtown Issues

13 14  Almost 7 out of 10 survey respondents pass through Downtown Nashua at least once a week!

 One out of every four respondents (26%) pass through Downtown Nashua five or more times per week!

Parking, Parking, Parking ! High Cost of Doing Business

15 16  Both merchants and  Merchants cite “expensive rents” as a consumers cite challenge insufficient parking as  “Expensive employee the top issue wages and benefits” also  Availability? an issue  “Expensive or  Location? unavailable utilities” an  Price? issue  Ticketing?  “Insufficient financing” is a minor issue

Limited Variety and Affordability Competition

17 18  Lack of affordable  Almost ½ of the shopping and dining merchants cite big box, options keeping some national chains and mall consumers away retailers as their biggest competition  Casual service restaurant desired by many consumers  On-line shopping is a significant competitor

A-78 3 11/8/2010

Downtown Showing Some Wear Traffic !

19 20  Merchants cite  pedestrian safety vandalism as an issue should be emphasized  Consumers mention  Traffic is too fast pan-handlers  Clean it up!  Traffic noise  Brick sidewalks are a safety problem  Too much traffic  Building improvements  Crosswalk signals needed turn red too soon

Shopping Hours

21  Consumers would like to see extended evening hours on Thursday evening hours on Friday evening hours on Saturday morning hours on Sunday

 Many merchants cite “universal shopping hours” as a need for Downtown Nashua

A-79 4

A-80 Attachment G

Downtown Revitalizations Best Practices PowerPoint Presentation

A-81 11/8/2010

Downtown Revitalization: Best Practices

1 2  Researched area cities with comparable downtowns  Identified what works and what doesn’t Downtown Revitalization  Developed cost estimates for each Downtown Best Practices Solution identified at the March 30th meeting Lowell, MA Manchester, NH Springfield, MA Hyannis, MA Portsmouth, NH Portland, ME Rochester, NY Andover, MA Boulder, CO

Streetscape Best Practices: Andover, MA Streetscape Best Practices: Andover, MA

3 4

Streetscape Best Practices: Andover, MA Streetscape Best Practices: Andover, MA

5 6

A-82 1 11/8/2010

Streetscape Best Practices: Andover, MA Streetscape Best Practices: Andover, MA

7 8

Streetscape Best Practices: Andover, MA Streetscape Best Practices: Andover, MA

9 10

Streetscape Best Practices: Andover, MA Streetscape Best Practices: Boulder CO

11 12

A-83 2 11/8/2010

Best Practices: Special Events Best Practices: Special Events 13 14 Goals  attract more people to downtown  generate sales for local merchants  break even or generate a small profit

 unlimited scope and variety  small events can be volunteer driven  large events often require substantial support from paid staff

Best Practices: Tree Maintenance & Lighting Best Practices: Flower & Beautification

15 16  Part of every downtown  Key part of every program surveyed Downtown Revitalization Program  Requires yearly investment  Low-cost, high impact

 Many communities are  Various approaches, expanding use to all city, non-profit seasons implementation

Best Practices: Marketing & Branding Best Practices: Façade Program

17 18  Wide range of investment level and types  High impact and  City of Lowell-big spender on print, TV, radio, web popular programs  Long-term commitment  Coordinated approach (city, private and non-  Consistent (annual) profit support) funding is key  Others spend less  Increasing focus on social media, email  Most effective when marketing store/building owner participates financially  Marketing focused around special events

A-84 3 11/8/2010

Best Practices: Promotional Banners Best Practices: Consistent Business Hours

19 20  High visual impact,  Few effective programs exist helps define the borders of a downtown  Carrot vs. stick approaches yield mixed  Seasonal banners vs. results permanent banners  You get what you pay for  Sponsorships can cover costs of the program

Coordinated Sales Promotions Best Practices: Brochures, Maps, etc.

21 22  Depends strongly on  Less and less merchant participation investment with transition to web  Most models utilize volunteer help and  Portland, ME partners limited assistance from with the daily paid staff newspaper

Best Practices: Expanded Parking Best Practices: Graffiti Removal

23 24  Cost of new parking  Immediate, consistent ranges from $3K to response contains the $20K problem

 More cost effective to  Private vs. public sector focus on management driven models and improvement of existing resources  Relatively low cost

A-85 4 11/8/2010

Best Practices: Sidewalk Cleaning Revitalization Budget: Parking

25 26  Key part of every Nashua Solution Peer Range Downtown Estimate revitalization program Increased parking management varies $40,000 and enforcement  Difference between Expanded or upgraded parking $3K to consumer and $60,000 merchant standards facilities $20k/space

Revitalization Budget: Customer Attraction Revitalization Budget: Streetscape

27 28

Nashua Nashua Solution Peer Range Solution Peer Range Estimate Estimate Festivals & special events $0 to $250K/event $70k/year Streetscape Reconstruction and Tree maintenance & lighting $4K to $12k/year $15k/year Enhancement Marketing & branding $1k to $500K/year $30k/year • repair/replacement of sidewalks Promotional banners $0 to $5/year $5k/year $500K to • traffic calming (reverse angle $300k/year Consistent hours varies $5k/year $5,000,000 parking, pedestrian islands, Coordinated promotions $0 to $15k/year $15k/year etc.) Brochures, maps, etc. $0 to $5k/year $5k/year • pedestrian-scaled lighting Graffiti removal $0 to $30k/year $2k/year • street furniture Sidewalk cleaning $0 to $30k/year $3k/year Directional signs $1k to $20k $4k/year

Revitalization Budget: Business Assistance Revitalization Budget: Summary

29 30 Nashua Solution Peer Range Estimate Solution Peer Range Nashua Estimate Storefront Improvement/ $25K to $75K/year $60k/year Parking varies widely $100k/year Façade Program Customer Attraction $5k to $850K/year $150k/year Small business technical $5k to $50k/year $15k/year Streetscape 500K to $5,000,000 total $300k/year assistance Business Assistance $30k to $125k/year $75k/year

Total $625k/year

A-86 5 Attachment H

Consensus Issues PowerPoint Presentation

A-87 11/8/2010

Consensus Issues Location of Parking Facilities

1 2

 Parking Issues  Shopping and Dining Issues  Downtown Appearance Issues  Traffic Issues  Vitality Issues

Poor Signage to Off-Street Lots Parking Management

3 4

Limited Affordability Inconsistent Store Hours

5 6

A-88 1 11/8/2010

Downtown Not Always Clean Pan Handlers

7 8

Sidewalks In Poor Condition Buildings Need Upgrading

9 10

Lighting Insufficient Side Streets Not Visible

11 12

A-89 2 11/8/2010

Vacant Storefronts Showing Signs of Wear and Tear

13 14

Facades Need Improvement Main Street Unsafe for Pedestrians

15 16

Bike Unfriendly Traffic Too Fast

17 18

A-90 3 11/8/2010

Traffic Backups Limited Housing Downtown

19 20

Limited Special Events PRIORITY STRATEGIES 21 22

Not so hot

Downtown Electronic Surveillance Graffiti Removal

23 24

A-91 4 11/8/2010

Downtown Ambassadors Program Sidewalk Cleaning

25 26

PRIORITY STRATEGIES Promotional Banners

27 28

I Like It

Design Guidelines Street Furniture

29 30

A-92 5 11/8/2010

Incentive Pricing for Parking Coordinated Sales Promotions

31 32

Brochures, Maps & Newsletters Expanded Parking Facilities

33 34

PRIORITY STRATEGIES Repair and Maintenance of Sidewalks

35 36

Perfect for Nashua

A-93 6 11/8/2010

Traffic Calming Measures Tree Maintenance & Lighting

37 38

Festivals & Special Events Parking Management & Enforcement

39 40

Marketing & Branding Directional Signs

41 42

A-94 7 11/8/2010

Pedestrian-scale Lighting Park & Public Space Enhancements

43 44

Flowers & Beautification Storefront Improvement/Façade Program

45 46

A-95 8

A-96 Attachment I

Funding Options for Revitalizing Downtown Nashua PowerPoint Presentation

A-97 11/8/2010

Funding Approaches

1 2  Focus existing resources more efficiently  Identify new, sustainable funding sources Funding Options for  Grants and fundraising Revitalizing Downtown Nashua

Funding Approaches Focus Existing Resources: Improve City Services

3 4  Focus existing resources more efficiently  Identify new, sustainable funding sources  Grants and fundraising

Focus Existing Resources: CDBG Focus Existing Resources: CDBG

5 6

Nashua CDBG Funding 2005-2010 $ Downtown CDBG Funding 2005-2010

A-98 1 11/8/2010

Funding Approaches New Sources: Business Improvement District

7 8  Focus existing resources more efficiently  New assessment on property within a defined geographic boundary (district)  Identify new, sustainable funding sources  Revenues raised pay for improvements within that  Grants and fundraising district  Annual source for revenue to fund additional or enhanced marketing, cleanup, security, downtown revitalization.  Cannot replace existing City commitments

How Much Revenue Could be Raised? New Sources: Parking Benefit District

9 10  Portland, ME: $700,000/year  Capture parking revenue (on street meters, off-street  Springfield, MA: $1,000,000/year lot/garage revenue) within a geographic area  Hyannis, MA: $200,000/year  Use the revenue to fund improvements within the geographic area  Manchester, NH: $189,000/year  Price on-street and off-street parking so that 1 out of 6 spaces is vacant  Nashua, NH: est. $30,000 - $250,000/year  Typically used to fund capital improvements (sidewalks, streets, parking garages, etc.) and other beautification efforts  Also reduces traffic congestion, increases turnover

Parking Benefit District: Pasadena, CA Parking Benefit District: Pasadena, CA

11 12

A-99 2 11/8/2010

Parking Revenue in Nashua Parking Revenue in Nashua

13 14

Total Parking Revenue: $1,272,421 Total Parking Revenue: $1,272,421

Enforcement Garages $250,000 Violations General Fund $432,091 Management $550,000 $772,421 & Operations Meters $250,000 $290,330

Parking Revenue Options New Revenue: Tax Increment Financing

15 16  Expand meter footprint within Downtown Nashua  Capture the incremental tax revenue generated from  Expand meter times to evenings (8 p.m.) new development  Expand meter days (Saturday)  Use the incremental tax revenue to fund public infrastructure  Raise rates uniformly  Selective rate increases (higher rates on Main Street)

Tax Increment Financing: Jackson Falls Funding Approaches

17 18  Focus existing resources more efficiently  Identify new, sustainable funding sources  Grants and fundraising

A-100 3 11/8/2010

Grants and Fundraising Grants and Fundraising: The Labyrinth

19 20  Sources include Federal Government, State of NH, private foundations, businesses and individuals  Use of funds depends upon source  Typically used to fund money for capital projects (but not always)

Grants and Fundraising: Holiday Stroll Grants and Fundraising: Main Street South

21 22

A-101 4

A-102 Attachment J

Creating Vitality PowerPoint Presentation

A-103 11/8/2010

Cultivating Vitality TIMELINE A Strategy to Create a Thriving Downtown Nashua • 2009: Great American Downtown explored the possibility of creating a Business Improvement District in Downtown and recommended the establishment of a Services Advisory Committee (SAC) • July 2009: Mayor Lozeau and the Board of Aldermen established the Services Advisory Committee to consider all options to create a vibrant and sustainable Downtown

1 2

TIMELINE TIMELINE

• December 2009: Services Advisory Committee • March 2010: SAC holds public information begins weekly meetings session attended by 50 Downtown stakeholders • January 2010: SAC, realizing the limitations of a – Overview of Business and Consumer Surveys BID to fund Downtown improvements, decides to conducted by the Mayor’s Office of Economic Development explore additional options to renew Downtown – Brainstorming session to generate a list of the • February 2010: SAC conducts research to gather most critical issues facing Downtown information from Downtowns with a BID, – Stakeholders provided feedback on common speaking to both business and property owners, strategies and solutions that would best work as well as BID Administrators for renewing Downtown Nashua

3 4

TIMELINE TIMELINE • June 2010: SAC researches strategies supported • April 2010: SAC researches strategies supported by stakeholders to renew Downtown Nashua by stakeholders to renew Downtown Nashua • July-September 2010: SAC drafts a report • May 2010: SAC holds 2nd public information outlining an impactful, long-term, and session comprehensive strategy to allow Downtown – Informed stakeholders about how other Nashua to blossom successful downtowns implement and fund • September 2010: SAC releases draft report, improvements Cultivating Vitality, for public review and – Presented a budget and possible funding comment strategies to have a meaningful impact in • October2010: SAC holds 3rd public information Downtown Nashua session – Provide stakeholders an opportunity to provide input – Gained feedback about what strategies are before the final report is submitted to Mayor Lozeau and realistic and worth pursuing in Downtown the Board of Aldermen with the Committee’s recommendations Nashua 5 6

A-104 1 11/8/2010

Downtown Parking Improvements Customer Attraction Program • Market-based pricing of on-street parking • On-street parking spaces should be priced so • Maintenance and beautification (graffiti removal, that 15% of spaces are always vacant enhanced sidewalk cleaning services, flowers and • Keep parking revenue in Downtown Nashua beautification, tree maintenance and lighting • Expand parking meter times until 8 p.m. • Marketing and promotion (Downtown-focused marketing/branding campaign, promotional • Expand metering to Saturday banners, consistent business hours, sales • Use three-tiered approach for pricing meters promotions) • Increase Downtown Nashua parking lease rates • Year-round special events • Increase parking violation fines • Discourage illegal and intolerable activity • Establish a Parking Benefit District so additional • Consolidate all City ordinances that regulate revenue raised is used for Downtown sidewalk uses improvements 7 8

Streetscape Enhancement Plan Small Business Assistance Initiative

• Comprehensive renewal of the streets and public • Business assistance workshop series infrastructure (improved signage, traffic calming, • Storefront/façade renovation program elimination of one-way streets, grind and overlay • Downtown Nashua Revolving Loan Fund Main street) • Sidewalks (installation of proper sub-grade, reconstruct and replace bricks, pedestrian-scale lighting, new furnishings, bike racks, trash receptacles, landscaping)

9 10

Downtown Funding Strategy DOWNTOWN FUNDING STRATEGY BUDGET

• Parking Benefit District (ensures additional money raised from downtown parking resources would be spent to benefit Downtown, would not affect funds currently going into the City’s general fund) • Business Improvement District (Public/private partnership where property owners make a collective contribution to Downtown improvements, assessment of $0.50 per $1,000 of assessed value from commercial, industrial, and residential properties with greater than 4 units • Funding from the Community Development Block Grant (CDBG) Program (funds are used in cities across the country to stimulate improvement in downtown districts, funds best utilized for Downtown Nashua business assistance programs) • Adopt-a-brick or similar strategies to augment streetscape costs (fundraising and sponsorships could be used to contribute to improvement initiatives, cannot be main source of funding) • NH DOT funding for improvements for Main Street south of Kinsley Street (State of NH currently lists reconstruction of Main Street (Kinsley to Allds) to be initiated in 2017, stakeholders should continue to advocate for this funding to plan and complete this project)

11 12

A-105 2 11/8/2010

Accountability

• Oversight Role of the Services Advisory Committee (monitor all aspects of Downtown Improvement Strategy) • Role of the City of Nashua (Mayor and BOA will still approve and endorse expenditure of all funds, consider new legislation that will help set up the financial mechanisms necessary to implement the Strategy, consider changes to ordinances regarding parking management) • Role of Contractors and City Agencies (initiatives that make up the Downtown Improvement Strategy will be implemented by best qualified City Agencies and private contractors)

13

A-106 3 Attachment K

Parking Calculations

A-107 Historical Parking Revenue - Sources and Uses

Revenue FY 2010 - Actual FY 2010 - Budget FY 2009 FY 2008 FY 2007 FY 2006 FY 2005 (thru April 12) CTS Revenue $ 12,875.00 $ 17,500.00 $ 17,300 $ 18,205 $ 17,725 $ 15,915 $ 16,780 Leased Garage $ 176,465.00 $ 246,000.00 $ 237,352 $ 243,295 $ 245,917 $ 239,500 $ 243,265 Metered Garage $ 27,403.66 $ 29,000.00 $ 29,174 $ 30,922 $ 26,106 $ 6,650 $ 44,297 Parking Meters - Lots & Streets $ 206,167.80 $ 271,000.00 $ 261,156 $ 255,618 $ 277,094 $ 299,575 $ 262,535 Leased Parking Lots $ 134,800.00 $ 163,000.00 $ 176,989 $ 166,910 $ 155,010 $ 155,810 $ 156,910 Temp Leased Meters $ 1,870.00 $ 1,820.00 $ 450 $ 372 $ 685 $ 968 $ 410 Total $ 559,581.46 $ 728,320.00 $ 722,421 $ 715,322 $ 722,537 $ 718,417 $ 724,197

Sources by Type of Revenue/Facility Uses Surface Lots & On Street $ 453,320 Enforcement $ 290,000 Garages $ 275,000 Management & Operations $ 237,278 Violations $ 600,000 General Fund $ 801,042 Total $ 1,328,320 Total $ 1,328,320

Sources by Type of Revenue Violations $ 600,000

A-108 Meters $ 301,820 Leases $ 426,500 Total $ 1,328,320

Downtown Nashua Parking Downtown Nashua Parking Revenue Source by Category ($) Uses of Parking Revenue ($)

Leases, $426,500 Enforcement, Violations, $290,000 $600,000 General Fund, $801,042 Management & Meters, Operations, $301,820 $237,278 Strategies to Increase Downtown Nashua Parking Revenue

Strategy I Strategy II Strategy III

No Strategy (2)expand footprint, (1) increase meter rates Implement all (3) implement pay & (4) increase lease rate strategies display (5) increase violation rate (1)(2)(3)(4)(5) Current Meter Revenue $ 301,820 $ 301,820 $ 301,820 $ 301,820

1 Increase Meter Rates Tiered Meter Increases $ - $ - $ 300,500 $ 300,500 New Revenue $ - $ - $ 300,500 $ 300,500

2 Expand Meter Footprint Saturday Metering 10% $ - $ 30,182 $ - $ 60,232 Extend Meters to 8 pm 5% $ - $ 15,091 $ - $ 30,116 Additional Meters 5% $ - $ 15,091 $ - $ 30,116 New Revenue $ - $ 60,364 $ - $ 120,464

3 Implement Pay and Display Implement Pay & Display 10% $ - $ 36,218 $ 72,278 New Revenue $ - $ 36,218 $ - $ 72,278

Total New Revenue $ - $ 96,582 $ 300,500 $ 493,242 Existing Revenue $ 301,820 $ 301,820 $ 301,820 $ 301,820 Total Meter Revenue $ 301,820 $ 398,402 $ 602,320 $ 795,062

Current Lease Revenue 426,500$ 426,500$ 426,500$ 426,500$

4 Increase Parking Lease Rate Spaces Leased 792 -$ - - - $5/space increase 5 -$ - 47,520 47,520 New Revenue -$ -$ 47,520$ 47,520$

Total New Revenue -$ -$ 47,520$ 47,520$ Current Revenue 426,500$ 426,500$ 426,500$ 426,500$ Total Lease Revenue 426,500$ 426,500$ 474,020$ 474,020$

Current Parking Violation Revenue 600,000$ 600,000$ 600,000$ 600,000$

5 Parking Violations Increase $10 increase 20% 120,000 120,000 New Revenue -$ -$ 120,000$ 120,000$

Total New Revenue $ - $ - $ 120,000 $ 120,000 Current Revenue $ 600,000 $ 600,000 $ 600,000 $ 600,000 Total Violation Revenue $ 600,000 $ 600,000 $ 720,000 $ 720,000

Current Revenue $ 1,328,320 $ 1,328,320 $ 1,328,320 $ 1,328,320 Estimate New Revenue -$ 96,582$ 468,020$ 660,762$ Estimated Total Revenue $ 1,328,320 $ 1,424,902 $ 1,796,340 $ 1,989,082

% Increased Revenue 0.0% 7.3% 35.2% 49.7%

A-109 Parking Revenue Increase Calculations

Assumptions

FY2011 Budgeted Revenue Meters $ 301,820 Leases $ 426,500 Violations $ 600,000 $ 1,328,320

Current Rates

Metered Spaces Leased Spaces Parking Violations hourly rate $ 0.50 monthly rate $ 45.00 Rate $10/violation effective hourly rate $ 0.23

Rate Increases A-110

Expand Meter Footprint and Times Pay and Display Implementation Parking Violations Likely % Increase in Likely % Increase Likely % Increase in Revenue in Revenue Revenue Activate Meters on Saturday 10% Transaction efficiency gained 12% Increase Violation by $10 25% Extend Meter Times to 8 p.m. 5% Additional Meters Added 5% Estimated New Revenue $ 60,364 Estimated New Revenue $ 43,462 Estimated New Revenue $ 150,000 Downtown Nashua Parking Meter Rate Increase Calculations Assumptions FY 2010 - Budget CTS Revenue $ 17,500 Leased Garage $ 246,000 Metered Garage $ 29,000 Parking Meters - Lots & Streets $ 271,000 Leased Parking Lots $ 163,000 Temp Leased Meters $ 1,000 Total $ 727,500

Zone I Increase to $1.50/hr Includes all high-demand spaces: Main Street and limited portions of West Pearl and East Pearl Street. Zone II Increase to $1.00/hr Includes metered spaced not in either Zones I or III

Zone III Decrease to $0.25/hr Includes metered spaces at the School St, Garden St, & Maple St Parking Lots plus outliing on-street metered spaces

Estimates of % of total spaces/revenue associated with various "Zones" is based upon revenue breakdowns by lot done in 2008 by Citistat A-111 Current Proposed Rate % Total Current Revenue New Revenue Rate Rate/hr Increase Increase Revenue On-Street Meters Zone I $ 95,000 $ 0.50 $ 1.50 $ 1.00 200% $ 190,000 $ 285,000 Zone II $ 51,000 $ 0.50 $ 1.00 $ 0.50 100% $ 51,000 $ 102,000 Zone III $ 25,000 $ 0.50 $ 0.25 $ (0.25) -50% $ (12,500) $ 12,500 Subtotal On-Street Meters $ 171,000 $ 228,500 $ 399,500

Off-Street Lot Meters Zone I $ - $ 0.50 $ 1.50 $ 1.00 200% $ - $ - Zone II $ 62,000 $ 0.50 $ 1.00 $ 0.50 100% $ 62,000 $ 124,000 Zone III $ 38,000 $ 0.50 $ 0.25 $ (0.25) -50% $ (19,000) $ 19,000 Subtotal Off-Street Lot Meters $ 100,000 $ 43,000 $ 143,000

Garage Meters Zone I $ - $ 0.50 $ 1.50 $ 1.00 200% $ - $ - Zone II $ 29,000 $ 0.50 $ 1.00 $ 0.50 100% $ 29,000 $ 58,000 Zone III $ - $ 0.50 $ 0.25 $ (0.25) -50% $ - $ - Subtotal Garage Meters $ 29,000 $ 29,000 $ 58,000

Total $ 300,000 $ 300,500 $ 600,500

A-112 Attachment L

Streetscape Improvement Estimate from VHB

A-113 Galligani, Thomas

From: Leedy, Gordon [[email protected]] Sent: Thursday, July 08, 2010 2:55 PM To: Galligani, Thomas Cc: Hersh, Katherine Subject: 52097.00 Nashua Main Street Attachments: Nashua Main Street Streetscape Brick Option.pdf; Nashua Main Street Streetscape Concrete Option.pdf; Nashua Main Street Pavement Replacement Estimate.pdf

Tom, As we discussed, I revised the cost estimate information I previously sent to change the street trees from 3 ½” CAL. to 5”-6” CAL. I also did a quick estimate for work involved in grinding and overlay of main street. Please note that this number covers the overlay of Main Street in its existing configuration, and does not cover realignment of the road into a narrower cross section. That work would need to include replacement of signal equipment, and potentially full-depth reconstruction of the roadway, since I don’t know whether you would be able to make the existing roadway/sidewalk elevations work with the new configuration. These estimates also do not include resetting the parking meters on the street, or replacement with “pay & display” parking kiosks.

The estimated costs for the work are as follows:

Brick sidewalk replacement: $ 3,400,000 Concrete sidewalk replacement: $ 2,500,000 Grind & Overlay Main Street: $ 700,000 Angle Parking, 3 areas: $ 525,000

Total: $ 3,725,000 to $ 4,625,000

Please let me know if you have any questions, or if you need any additional information.

-Gordon

R. Gordon Leedy, Jr., AICP, ASLA, LEED-AP Director of Land Development

VHB | Vanasse Hangen Brustlin, Inc. Transportation | Land Development | Environmental Services

6 Bedford Farms Drive, Suite 607 Bedford, NH 03110-6532 Phone: 603.644.0888 x2535 | Fax: 603.644.2385 Mobile: 603.427.3746 [email protected]

www.vhb.com

This communication is confidential and intended only for the recipient(s). Any other use, dissemination, copying, or disclosure of this communication is strictly prohibited. If you have received this communication in error, please notify us and destroy it immediately. Vanasse Hangen Brustlin, Inc. is not responsible for any undetectable alteration, transmission error, conversion, media degradation, software error, or interference with this transmission. Vanasse Hangen Brustlin, Inc. | 101 Walnut St | Watertown, MA 02472 | 617.924.1770

1 A-114 Engineer's Estimate of Probable Site Work Costs Main Street Brick Sidewalk Option Sheet 1 of 7 Project #: 52097.00 Project: Nashua Main Street Location: Nashua, NH Calculated by: RGL Date: 7/8/10 Checked by: DF Date: 6/29/10

SITE WORK CONSTRUCTION COST SUMMARY

Site Preparation $140,740 Earthwork (To Subgrade) $5,820 Earthwork (To Finish) $63,917 Storm Drainage $25,000 Paving/Curbing/Pavement Markings $1,185,632 Site Furnishings $209,525 Site Lighting $507,500 Landscaping $254,908

Site Work Cost $2,393,042

Mobilization 7 % of site work cost $167,513 Design Engineering 14 % of site work cost $335,026 Construction Engineering 10 % of site work cost $239,304 ContingencyContingency 10 % of site work cost $239,304$239,304

Total Cost - Site Work $3,374,189

Say $3,400,000

Assumptions: - no rock excavation - base material on site is good for reuse - does not include building lighting - excludes cost of electrical transformer, meters, etc., assumes reuse of electrical conduit - assumes no drainage or utility relocation - Assumes no work in roadway, except immediately adjacent to new work - Assumes that new sidewalk is brick (replaces existing)

nhbed\proj#\ssheets\Nashua Main Street Streetscape Brick Option A-115 Engineer's Estimate of Probable Site Work Costs Main Street Brick Sidewalk Option Sheet 2 of 7 Project #: 52097.00 Project: Nashua Main Street - Franklin to Temple Location: Nashua, NH Calculated by: RGL Date: 7/8/10 Checked by: DF Date: 6/29/10

Item No. Item Description Units Unit Cost Quantity Cost Subtotal

1.00 Site Preparation $55,875 1.01 Clearing and Grubbing AC $7,000 0 $0 1.02 Remove Small Trees (<12" dia.) EA $385 0 $0 1.03 Remove Large Trees (12" to 24" dia.) EA $589 33 $19,437 1.04 Remove Traffic Sign EA $115.00 8 $920 1.05 Remove & Salvage Parking Meter LF $75.00 19 $1,425 1.06 Remove Existing Pipe (0" to 24" dia.) LF $10.00 0 $0 1.07 Remove Catch Basins/Manholes EA $200 0 $0 1.08 Brick and Mortar Pipe Ends EA $100 0 $0 1.09 Plug Manholes EA $100 0 $0 1.10 Remove Light Pole EA $500 11 $5,500 1.11 Curb Remove and Store LF $1.50 2055 $3,083 1.12 Curb Remove and Discard LF $3.20 0 $0 1.13 Remove Pavement SY $5.00 3380 $16,900 1.14 Building Demolition (Commercial) CF $0.35 0 $0 1.15 BuildinBuildingg Demolition ((SingleSingle FamilyFamily HomeHome)) EA$5,000 $5,000 0 $0 1.16 Remove Concrete Pad (< 12-in Thick) SY $45.00 0 $0 1.17 Sawcut Pavement (< 4" deep) LF $2.00 2055 $4,110 1.18 Remove Bollards EA $100 45 $4,500

2.00 Earthwork (To Subgrade) $2,550 2.01 Earth Cut to Fill CY $5.00 0 $0 2.02 Common Excavation CY $3.00 150 $450 2.03 Rock Excavation CY $15.00 0 $0 2.04 Muck Excavation CY $7.00 0 $0 2.05 Haul Excess Materials Off-Site CY $7.00 300 $2,100

3.00 Earthwork (To Finish) $26,218 3.01 Common Fill / Ordinary Borrow CY $8.50 0 $0 3.02 Gravel (NHDOT 304.2) CY $15.00 0 $0 3.03 Crushed Gravel (NHDOT 304.3) CY $18.00 375 $6,750 3.18 Flowable Fill CY $95.00 150 $14,250 3.19 Loam CY $14.00 83 $1,162 3.21 Fine Grading SY $1.20 3,380 $4,056

5.00 Storm Drainage $8,600 Reconstruct Existing Catch Basin/Manhole EA $250 6 $1,500 Replace Cover/Grate EA $350 6 $2,100 Adjust Rims EA $250 20 $5,000

10.00 Paving/Curbing/Pavement Markings $499,277 Brick Sidewalk SF $13.00 30,420 $395,460 Vertical Granite Curb LF $18.00 210 $3,780 Compact Existing Gravel Base SY $1.75 3,380 $5,915

nhbed\proj#\ssheets\Nashua Main Street Streetscape Brick Option A-116 Engineer's Estimate of Probable Site Work Costs Main Street Brick Sidewalk Option Sheet 3 of 7 Project #: 52097.00 Project: Nashua Main Street - Franklin to Temple Location: Nashua, NH Calculated by: RGL Date: 7/8/10 Checked by: DF Date: 6/29/10

Item No. Item Description Units Unit Cost Quantity Cost Subtotal

Remove and Reset Granite Curb LF $8.00 1,850 $14,800 Cold Planing (1 1/2") SY $3.00 690 $2,070 Hot Bituminous Pavement, Machine Bedding 3/4" SF $2.20 30,420 $66,924 Pavement Overlay (1 1/2") SY $10.00 690 $6,900 Detectable Warnings @ Crosswalks EA $125.00 16 $2,000 Misc. Striping (per SY of PVMT) SY $0.40 690 $276 Traffic Signs EA $144.00 8 $1,152 $75,625 11.00 Site Furnishings 11.01 Bollard: 6" dia EA $500 45 $22,500 Decorative Benches 6' EA $1,200 6 $7,200 Bike Rack EA $1,200 2 $2,400 Trash Receptacles EA $800 8 $6,400 Tree Grate - 5' Dia EA $1,125 33 $37,125 $0 $220,000 12.00 Site Lighting 15' Light Pole, LED Fixtures, Bases, and Conduit EA $7,500 28 $210,000 28'28 LED "CobraCobra Head"Head Retrofit EA $2$2,500,500 4 $10,000$10,000 $91,401 13.00 Landscaping 13.01 Bark Mulch (3" Deep) SY $5.50 91 $501 13.02 Seeding/Fertilizer/Lime SF $0.07 0 $0 13.03 Ornamental Trees 3"-3.5" cal. EA $750 6 $4,500 13.04 Shade Trees 5"-6" cal. EA $3,200 27 $86,400

nhbed\proj#\ssheets\Nashua Main Street Streetscape Brick Option A-117 Engineer's Estimate of Probable Site Work Costs Main Street Brick Sidewalk Option Project #: 52097.00 Project: Nashua Main Street - Temple to Pearl Location: Nashua, NH CalculatedCl ltdb by: RGL Date:Dt 7/8/10 Checked by: DF Date: 6/29/10

Item No. Item Description Units Unit Cost Quantity Cost Subtotal

1.001.00 Site Preparation $33,842$33,842 1.01 Clearing and Grubbing AC $7,000 0 $0 1.02 Remove Small Trees (<12" dia.) EA $385 0 $0 1.03 Remove Large Trees (12" to 24" dia.) EA $598 24 $14,352 1.04 Remove Traffic Sign EA $115.00 3 $345 1.05 Remove & Salvage Parking Meter LF $75.00 9 $675 1.06 Remove Existing Pipe (0" to 24" dia.) LF $10.00 0 $0 1.10 Remove Light Pole EA $500 6 $3,000 1.11 Curb Remove and Store LF $1.50 1220 $1,830 1.12 Curb Remove and Discard LF $3.20 0 $0 1.13 Remove Pavement SY $5.00 1800 $9,000 1.17 Sawcut Pavement (< 4" deep) LF $2.00 1220 $2,440 1.18 Remove Bollards EA $100 22 $2,200

2.00 Earthwork (To Subgrade) $1,320 2012.01 EarthEarth C Cutut t too Fill CY $5. 00 0 $0 2.02 Common Excavation CY $3.00 90 $270 2.05 Haul Excess Materials Off-Site CY $7.00 150 $1,050

3.00 Earthwork (To Finish) $15,198 3.01 Common Fill / Ordinary Borrow CY $8.50 0 $0 3.02 Gravel ()(NHDOT 304.2) CY $15.00 0 $0 3.03 Crushed Gravel (NHDOT 304.3) CY $18.00 198 $3,564 3.17 Low Permeability Core Material CY $28.00 0 $0 3.18 Flowable Fill CY $95.00 90 $8,550 3.19 Loam CY $14.00 66 $924 3.21 Fine Grading SY $1.20 1,800 $2,160

5.00 Storm Drainage $7,100 RReconstruct t tEiti Existing Catch CthB Basin/Manhole i/Mhl EA $250 4 $1$1,000 000 Replace Cover/Grate EA $350 6 $2,100 Adjust Rims EA $250 16 $4,000

10.00 Paving/Curbing/Pavement Markings $263,662 Brick Sidewalk SF $13.00 16,200 $210,600 Vertical Granite Curb LF $18.00 120 $2,160 ComCompactpact ExistingExisting Gravel Base SY $$11.75.75 1,800 $$33,150 Remove and Reset Granite Curb LF $8.00 1,100 $8,800 Cold Planing (1 1/2") SY $3.00 406 $1,218

A-118 Hot Bituminous Pavement, Machine Bedding 3/4" SF $2.20 16,200 $35,640 Pavement Overlay (1 1/2") SY $125.00 12 $1,500 Detectable Warning @ Crosswalk EA $0.40 406 $162 Misc. Striping (per SY of PVMT) SY $144.00 3 $432 Traffic Signs EA $54,000 11.00 Site Furnishings $500 22 $11,000 11. 01 Bollard:Bollard: 6" diadia EA $1, 200 6 $7, 200 Decorative Benches 6' EA $1,200 2 $2,400 Bike Rack EA $800 8 $6,400 Trash Receptacles EA $1,125 24 $27,000 Tree Grate - 5' Dia EA $0 $105,000 12.00 Site Lighting $7,500 13 $97,500 15'15 LiLightght Pole,Pole, LED Fixtures,Fixtures, BasesBases,, and Conduit EA $2,500 $2,500 3 $7$7,500,500 28' LED "Cobra Head" Retrofit EA $67,363 13.00 Landscaping 13.01 Bark Mulch (3" Deep) SY $5.50 66 $363 13.02 Seeding/Fertilizer/Lime SF $0.07 0 $0 13.03 Ornamental Trees 3"-3.5" cal EA $750 4 $3,000 13.04 Shade Trees 5"-6" cal. EA $3,200 20 $64,000

A-119 Engineer's Estimate of Probable Site Work Costs Main Street Brick Sidewalk Option Project #: 52097.00 Project: Nashua Main Street - Pearl to E. Hollis Location: Nashua, NH CalculatedCl ltdb by: RGL Date:Dt 7/8/10 Checked by: DF Date: 6/29/10

Item No. Item Description Units Unit Cost Quantity Cost Subtotal

1.001.00 Site Preparation $51,023$51,023 1.01 Clearing and Grubbing AC $7,000 0 $0 1.02 Remove Small Trees (<12" dia.) EA $385 0 $0 1.03 Remove Large Trees (12" to 24" dia.) EA $598 36 $21,528 1.04 Remove Traffic Sign EA $115.00 6 $690 1.05 Remove & Salvage Parking Meter EA $75.00 20 $1,500 1.10 Remove Light Pole EA $500 7 $3,500 1.11 Curb Remove and Store LF $1.50 1690 $2,535 1.12 Curb Remove and Discard LF $3.20 0 $0 1.13 Remove Pavement SY $5.00 2900 $14,500 1.17 Sawcut Pavement (< 4" deep) LF $2.00 1685 $3,370 1.18 Remove Bollards EA $100 34 $3,400

2.00 Earthwork (To Subgrade) $1,950 2.01 Earth Cut to Fill CY $5.00 0 $0 2022.02 CommonCommon E Excavationxcavation CY $3. 00 125 $375 2.05 Haul Excess Materials Off-Site CY $7.00 225 $1,575

3.00 Earthwork (To Finish) $22,501 3.01 Common Fill / Ordinary Borrow CY $8.50 0 $0 3.02 Gravel (NHDOT 304.2) CY $15.00 0 $0 3.03 Crushed Gravel ()(NHDOT 304.3) CY $18.00 320 $5,760, 3.17 Low Permeability Core Material CY $28.00 0 $0 3.18 Flowable Fill CY $95.00 125 $11,875 3.19 Loam CY $14.00 99 $1,386 3.20 Wetland Soils CY 0 $0 3.21 Fine Grading SY $1.20 2,900 $3,480

5.00 Storm Drainage $9,300 RReconstruct t tEiti Existing Catch CthB Basin/Manhole i/Mhl EA $250 6 $1$1,500 500 Replace Cover/Grate EA $350 8 $2,800 Adjust Rims EA $250 20 $5,000

10.00 Paving/Curbing/Pavement Markings $422,693 Brick Sidewalk SF $13.00 25,900 $336,700 Vertical Granite Curb LF $18.00 120 $2,160 ComCompactpact ExistingExisting Gravel Base SY $$11.75.75 2,900 $$55,075 Remove and Reset Granite Curb LF $8.00 1,520 $12,160 Cold Planing (1 1/2") SY $3.00 560 $1,680

A-120 Hot Bituminous Pavement, Machine Bedding 3/4" SF $2.20 25,900 $56,980 Pavement Overlay (1 1/2") SY $10.00 560 $5,600 Dectable Warning @ Crosswalk EA $125.00 10 $1,250 Misc. Striping (per SY of PVMT) SY $0.40 560 $224 Traffic Signs EA $144.00 6 $864

11.00 Site Furnishings $79,900 11. 01 Bollard:Bollard: 6" diadia EA $500 34 $17, 000 Decorative Benches 6' EA $1,200 8 $9,600 Bike Rack EA $1,200 4 $4,800 Trash Receptacles EA $800 10 $8,000 Tree Grate - 5' Dia EA $1,125 36 $40,500 $0 12.00 Site Lighting $182,500 15'15 LiLightght Pole,Pole, LED Fixtures,Fixtures, BasesBases,, and Conduit EA $7,500 $7,500 23 $172$172,500,500 28' LED "Cobra Head" Retrofit EA $2,500 4 $10,000

13.00 Landscaping $96,145 13.01 Bark Mulch (3" Deep) SY $5.50 99 $545 13.02 Seeding/Fertilizer/Lime SF $0.07 0 $0 13.03 Ornamental Trees 3"-3.5" ca EA $750 8 $6,000 13.04 Shade Trees 5"-6" cal. EA $3,200 28 $89,600

A-121 Engineer's Estimate of Probable Site Work Costs Main Street Angle Parking Option Project #: 52097.00 Project: Nashua Main Street - Pearl to E. Hollis Location: Nashua, NH CalculatedCl ltdb by: RGL DtDate: 6/29/10 Checked by: DF Date: 6/29/10

Item No. Item Description Units Unit Cost Quantity Cost Subtotal

1.001.00 Site Preparation $8,875$8,875 1.01 Clearing and Grubbing AC $7,000 0 $0 1.02 Remove Small Trees (<12" dia.) EA $385 0 $0 1.03 Remove Large Trees (12" to 24" dia.) EA $598 0 $0 1.04 Remove Traffic Sign EA $115.00 0 $0 1.05 Remove & Salvage Parking Meter EA $75.00 0 $0 1.10 Remove Light Pole EA $500 0 $0 1.11 Curb Remove and Store LF $1.50 0 $0 1.13 Remove Pavement SY $5.00 1775 $8,875 1.17 Sawcut Pavement (< 4" deep) LF $2.00 0 $0 1.18 Remove Bollards EA $100 0 $0

2.00 Earthwork (To Subgrade) $9,005 2.01 Earth Cut to Fill CY $5.00 0 $0 2.02 Common Excavation CY $3.00 925 $2,775 2052.05 HaulHaul E Excessxcess M Materialsaterials Off -Sit Sitee CY $7. 00 890 $6, 230

3.00 Earthwork (To Finish) $16,020 3.01 Common Fill / Ordinary Borrow CY $8.50 0 $0 3.02 Gravel (NHDOT 304.2) CY $15.00 0 $0 3.03 Crushed Gravel (NHDOT 304.3) CY $18.00 890 $16,020 3.18 Flowable Fill CY $95.00 0 $0 3.19 Loam CY $14.00 0 $0 3.21 Fine Grading SY $1.20 0 $0

5.00 Storm Drainage $20,160 Reconstruct Existing Catch Basin/Manhole EA $250 4 $1,000 Replace Cover/Grate EA $350 8 $2,800 HDPE Pipe: 12" LF $12.00 80 $960 Catch Basin/Manhole: 5' dia. EA $3,600 4 $14,400 AdjAdjust t Rims Ri EA $250 4 $1$1,000 000

10.00 Paving/Curbing/Pavement Markings $65,746 Gravel (NHDOT 304.2) CY $15.00 0 $0 Crushed Gravel (NHDOT 304.3) CY $18.00 0 $0 Hot Bituminous Pavement, Machine TON $90.00 235 $21,150 Brick Sidewalk SF $13.00 3,150 $40,950 Vertical Granite Curb LF $$1818.00.00 0 $$00 Compact Gravel Base SY $1.75 1,775 $3,106 Remove and Reset Granite Curb LF $8.00 0 $0

A-122 Cold Planing (1 1/2") SY $3.00 0 $0 Pavement Overlay (1 1/2") SY $10.00 0 $0 Dectable Warning @ Crosswalk EA $125.00 0 $0 Misc. Striping (per SY of PVMT) SY $0.40 1,350 $540 Traffic Signs EA $144.00 0 $0

11.00 Site Furnishings $0 11. 01 Bollard:Bollard: 6" diadia EA $500 0 $0 Decorative Benches 6' EA $1,200 0 $0 Bike Rack EA $1,200 0 $0 Trash Receptacles EA $800 0 $0 Tree Grate - 5' Dia EA $1,125 0 $0

12.00 Site Lighting $0 15'15 LiLightght Pole,Pole, LED Fixtures,Fixtures, BasesBases,, and Conduit EA $7,500 $7,500 0 $0 28' LED "Cobra Head" Retrofit EA $2,500 0 $0

13.00 Landscaping $0 13.01 Bark Mulch (3" Deep) SY $5.50 0 $0 13.02 Seeding/Fertilizer/Lime SF $0.07 0 $0 13.03 Ornamental Trees 3"-3.5" c EA $750 0 $0 13.04 Shade Trees 3.5"-4" c EA $980 0 $0

A-123 Engineer's Estimate of Probable Site Work Costs Main Street Concrete Sidewalk Option Sheet 1 of 7 Project #: 52097.00 Project: Nashua Main Street Location: Nashua, NH Calculated by: RGL Date: 7/8/10 Checked by: DF Date: 6/29/10

SITE WORK CONSTRUCTION COST SUMMARY

Site Preparation $140,740 Earthwork (To Subgrade) $5,820 Earthwork (To Finish) $63,917 Storm Drainage $25,000 Paving/Curbing/Pavement Markings $538,748 Site Furnishings $209,525 Site Lighting $507,500 Landscaping $254,908

Site Work Cost $1,746,158

Mobilization 7 % of site work cost $122,231 Design Engineering 14 % of site work cost $244,462 Construction Engineering 10 % of site work cost $174,616 ContingencyContingency 10 % of site work cost $174,616$174,616

Total Cost - Site Work $2,462,083

Say $2,500,000

Assumptions: - no rock excavation - base material on site is good for reuse - does not include building lighting - excludes cost of electrical transformer, meters, etc., assumes reuse of electrical conduit - assumes no drainage or utility relocation - Assumes no work in roadway, except immediately adjacent to new work - Assumes that new sidewalk is Concrete (replaces existing)

nhbed\proj#\ssheets\Nashua Main Street Streetscape Concrete Option A-124 Engineer's Estimate of Probable Site Work Costs Main Street Concrete Sidewalk Option Sheet 2 of 7 Project #: 52097.00 Project: Nashua Main Street - Franklin to Temple Location: Nashua, NH Calculated by: RGL Date: 7/8/10 Checked by: DF Date: 6/29/10

Item No. Item Description Units Unit Cost Quantity Cost Subtotal

1.00 Site Preparation $55,875 1.01 Clearing and Grubbing AC $7,000 0 $0 1.02 Remove Small Trees (<12" dia.) EA $385 0 $0 1.03 Remove Large Trees (12" to 24" dia.) EA $589 33 $19,437 1.04 Remove Traffic Sign EA $115.00 8 $920 1.05 Remove & Salvage Parking Meter LF $75.00 19 $1,425 1.06 Remove Existing Pipe (0" to 24" dia.) LF $10.00 0 $0 1.07 Remove Catch Basins/Manholes EA $200 0 $0 1.08 Brick and Mortar Pipe Ends EA $100 0 $0 1.09 Plug Manholes EA $100 0 $0 1.10 Remove Light Pole EA $500 11 $5,500 1.11 Curb Remove and Store LF $1.50 2055 $3,083 1.12 Curb Remove and Discard LF $3.20 0 $0 1.13 Remove Pavement SY $5.00 3380 $16,900 1.14 Building Demolition (Commercial) CF $0.35 0 $0 1.15 BuildinBuildingg Demolition ((SingleSingle FamilyFamily HomeHome)) EA$5,000 $5,000 0 $0 1.16 Remove Concrete Pad (< 12-in Thick) SY $45.00 0 $0 1.17 Sawcut Pavement (< 4" deep) LF $2.00 2055 $4,110 1.18 Remove Bollards EA $100 45 $4,500

2.00 Earthwork (To Subgrade) $2,550 2.01 Earth Cut to Fill CY $5.00 0 $0 2.02 Common Excavation CY $3.00 150 $450 2.03 Rock Excavation CY $15.00 0 $0 2.04 Muck Excavation CY $7.00 0 $0 2.05 Haul Excess Materials Off-Site CY $7.00 300 $2,100

3.00 Earthwork (To Finish) $26,218 3.01 Common Fill / Ordinary Borrow CY $8.50 0 $0 3.02 Gravel (NHDOT 304.2) CY $15.00 0 $0 3.03 Crushed Gravel (NHDOT 304.3) CY $18.00 375 $6,750 3.18 Flowable Fill CY $95.00 150 $14,250 3.19 Loam CY $14.00 83 $1,162 3.21 Fine Grading SY $1.20 3,380 $4,056

5.00 Storm Drainage $8,600 Reconstruct Existing Catch Basin/Manhole EA $250 6 $1,500 Replace Cover/Grate EA $350 6 $2,100 Adjust Rims EA $250 20 $5,000

10.00 Paving/Curbing/Pavement Markings $226,173 Concrete Sidewalk SY $56.00 3,380 $189,280 Vertical Granite Curb LF $18.00 210 $3,780 Compact Existing Gravel Base SY $1.75 3,380 $5,915

nhbed\proj#\ssheets\Nashua Main Street Streetscape Concrete Option A-125 Engineer's Estimate of Probable Site Work Costs Main Street Concrete Sidewalk Option Sheet 3 of 7 Project #: 52097.00 Project: Nashua Main Street - Franklin to Temple Location: Nashua, NH Calculated by: RGL Date: 7/8/10 Checked by: DF Date: 6/29/10

Item No. Item Description Units Unit Cost Quantity Cost Subtotal

Remove and Reset Granite Curb LF $8.00 1,850 $14,800 Cold Planing (1 1/2") SY $3.00 690 $2,070 Pavement Overlay (1 1/2") SY $10.00 690 $6,900 Detectable Warnings @ Crosswalks EA $125.00 16 $2,000 Misc. Striping (per SY of PVMT) SY $0.40 690 $276 Traffic Signs EA $144.00 8 $1,152

11.00 Site Furnishings $75,625 11.01 Bollard: 6" dia EA $500 45 $22,500 Decorative Benches 6' EA $1,200 6 $7,200 Bike Rack EA $1,200 2 $2,400 Trash Receptacles EA $800 8 $6,400 Tree Grate - 5' Dia EA $1,125 33 $37,125 $0 12.00 Site Lighting $220,000 15' Light Pole, LED Fixtures, Bases, and Conduit EA $7,500 28 $210,000 28' LED "Cobra Head" Retrofit EA $2,500 4 $10,000

13.00 Landscaping $91,401 13.01 Bark Mulch (3" Deep) SY $5.50 91 $501 13.02 Seeding/Fertilizer/Lime SF $0.07 0 $0 13.03 Ornamental Trees 3"-3.5" cal. EA $750 6 $4,500 13.04 Shade Trees 5"-6" cal. EA $3,200 27 $86,400

nhbed\proj#\ssheets\Nashua Main Street Streetscape Concrete Option A-126 Engineer's Estimate of Probable Site Work Costs Main Street Concrete Sidewalk Option Project #: 52097.00 Project: Nashua Main Street - Temple to Pearl Location: Nashua, NH CalculatedCl ltdb by: RGL Date:Dt 7/8/10 Checked by: DF Date: 6/29/10

Item No. Item Description Units Unit Cost Quantity Cost Subtotal

1.001.00 Site Preparation $33,842$33,842 1.01 Clearing and Grubbing AC $7,000 0 $0 1.02 Remove Small Trees (<12" dia.) EA $385 0 $0 1.03 Remove Large Trees (12" to 24" dia.) EA $598 24 $14,352 1.04 Remove Traffic Sign EA $115.00 3 $345 1.05 Remove & Salvage Parking Meter LF $75.00 9 $675 1.06 Remove Existing Pipe (0" to 24" dia.) LF $10.00 0 $0 1.10 Remove Light Pole EA $500 6 $3,000 1.11 Curb Remove and Store LF $1.50 1220 $1,830 1.12 Curb Remove and Discard LF $3.20 0 $0 1.13 Remove Pavement SY $5.00 1800 $9,000 1.17 Sawcut Pavement (< 4" deep) LF $2.00 1220 $2,440 1.18 Remove Bollards EA $100 22 $2,200

2.00 Earthwork (To Subgrade) $1,320 2012.01 EarthEarth C Cutut t too Fill CY $5. 00 0 $0 2.02 Common Excavation CY $3.00 90 $270 2.05 Haul Excess Materials Off-Site CY $7.00 150 $1,050

3.00 Earthwork (To Finish) $15,198 3.01 Common Fill / Ordinary Borrow CY $8.50 0 $0 3.02 Gravel ()(NHDOT 304.2) CY $15.00 0 $0 3.03 Crushed Gravel (NHDOT 304.3) CY $18.00 198 $3,564 3.17 Low Permeability Core Material CY $28.00 0 $0 3.18 Flowable Fill CY $95.00 90 $8,550 3.19 Loam CY $14.00 66 $924 3.21 Fine Grading SY $1.20 1,800 $2,160

5.00 Storm Drainage $7,100 RReconstruct t tEiti Existing Catch CthB Basin/Manhole i/Mhl EA $250 4 $1$1,000 000 Replace Cover/Grate EA $350 6 $2,100 Adjust Rims EA $250 16 $4,000

10.00 Paving/Curbing/Pavement Markings $122,282 Concrete Sidewalk SY $56.00 1,800 $100,800 Vertical Granite Curb LF $18.00 120 $2,160 ComCompactpact ExistingExisting Gravel Base SY $$11.75.75 1,800 $$33,150 Remove and Reset Granite Curb LF $8.00 1,100 $8,800 Cold Planing (1 1/2") SY $3.00 406 $1,218

A-127 Pavement Overlay (1 1/2") SY $10.00 406 $4,060 Detectable Warning @ Crosswalk EA $125.00 12 $1,500 Misc. Striping (per SY of PVMT) SY $0.40 406 $162 Traffic Signs EA $144.00 3 $432

11.00 Site Furnishings $54,000 11.01 Bollard: 6" dia EA $500 22 $11,000 DecorativeDecorative B Benchesenches 6' EA $1, 200 6 $7, 200 Bike Rack EA $1,200 2 $2,400 Trash Receptacles EA $800 8 $6,400 Tree Grate - 5' Dia EA $1,125 24 $27,000 $0 12.00 Site Lighting $105,000 15' Light Pole, LED Fixtures, Bases, and Conduit EA $7,500 13 $97,500 28'28 LED "CobraCobra Head"Head RetrofitEA $2,500 $2,500 3 $7$7,500,500

13.00 Landscaping $67,363 13.01 Bark Mulch (3" Deep) SY $5.50 66 $363 13.02 Seeding/Fertilizer/Lime SF $0.07 0 $0 13.03 Ornamental Trees 3"-3.5" cal EA $750 4 $3,000 13.04 Shade Trees 5"-6" cal. EA $3,200 20 $64,000

A-128 Engineer's Estimate of Probable Site Work Costs Main Street Concrete Sidewalk Option Project #: 52097.00 Project: Nashua Main Street - Pearl to E. Hollis Location: Nashua, NH CalculatedCl ltdb by: RGL Date:Dt 7/8/10 Checked by: DF Date: 6/29/10

Item No. Item Description Units Unit Cost Quantity Cost Subtotal

1.001.00 Site Preparation $51,023$51,023 1.01 Clearing and Grubbing AC $7,000 0 $0 1.02 Remove Small Trees (<12" dia.) EA $385 0 $0 1.03 Remove Large Trees (12" to 24" dia.) EA $598 36 $21,528 1.04 Remove Traffic Sign EA $115.00 6 $690 1.05 Remove & Salvage Parking Meter EA $75.00 20 $1,500 1.10 Remove Light Pole EA $500 7 $3,500 1.11 Curb Remove and Store LF $1.50 1690 $2,535 1.12 Curb Remove and Discard LF $3.20 0 $0 1.13 Remove Pavement SY $5.00 2900 $14,500 1.17 Sawcut Pavement (< 4" deep) LF $2.00 1685 $3,370 1.18 Remove Bollards EA $100 34 $3,400

2.00 Earthwork (To Subgrade) $1,950 2.01 Earth Cut to Fill CY $5.00 0 $0 2022.02 CommonCommon E Excavationxcavation CY $3. 00 125 $375 2.05 Haul Excess Materials Off-Site CY $7.00 225 $1,575

3.00 Earthwork (To Finish) $22,501 3.01 Common Fill / Ordinary Borrow CY $8.50 0 $0 3.02 Gravel (NHDOT 304.2) CY $15.00 0 $0 3.03 Crushed Gravel ()(NHDOT 304.3) CY $18.00 320 $5,760, 3.17 Low Permeability Core Material CY $28.00 0 $0 3.18 Flowable Fill CY $95.00 125 $11,875 3.19 Loam CY $14.00 99 $1,386 3.20 Wetland Soils CY 0 $0 3.21 Fine Grading SY $1.20 2,900 $3,480

5.00 Storm Drainage $9,300 RReconstruct t tEiti Existing Catch CthB Basin/Manhole i/Mhl EA $250 6 $1$1,500 500 Replace Cover/Grate EA $350 8 $2,800 Adjust Rims EA $250 20 $5,000

10.00 Paving/Curbing/Pavement Markings $190,293 Concrete Sidewalk SY $56.00 2,880 $161,280 Vertical Granite Curb LF $18.00 120 $2,160 ComCompactpact ExistingExisting Gravel Base SY $$11.75.75 2,900 $$55,075 Remove and Reset Granite Curb LF $8.00 1,520 $12,160 Cold Planing (1 1/2") SY $3.00 560 $1,680

A-129 Pavement Overlay (1 1/2") SY $10.00 560 $5,600 Dectable Warning @ Crosswalk EA $125.00 10 $1,250 Misc. Striping (per SY of PVMT) SY $0.40 560 $224 Traffic Signs EA $144.00 6 $864

11.00 Site Furnishings $79,900 11.01 Bollard: 6" dia EA $500 34 $17,000 DecorativeDecorative B Benchesenches 6' EA $1, 200 8 $9, 600 Bike Rack EA $1,200 4 $4,800 Trash Receptacles EA $800 10 $8,000 Tree Grate - 5' Dia EA $1,125 36 $40,500 $0 12.00 Site Lighting $182,500 15' Light Pole, LED Fixtures, Bases, and Conduit EA $7,500 23 $172,500 28'28 LED "CobraCobra Head"Head RetrofitEA $2,500 $2,500 4 $10$10,000,000

13.00 Landscaping $96,145 13.01 Bark Mulch (3" Deep) SY $5.50 99 $545 13.02 Seeding/Fertilizer/Lime SF $0.07 0 $0 13.03 Ornamental Trees 3"-3.5" ca EA $750 8 $6,000 13.04 Shade Trees 5"-6" cal. EA $3,200 28 $89,600

A-130 CONSTRUCTION COST ESTIMATE PROJECT : Main Street Streetscape Project DATE PREPARED: 7/8/2010 LOCATION Nashua, NH

STATE PROJECT NO. ESTIMATED BY: RGL

FEDERAL PROJECT NO. CHECKED BY: BAT

ESTIMATE Planning Level "Order of Magnitude" TYPE

ITEM ITEM DESCRIPTION UNIT NOTE UNIT QUANTITY TOTAL COST Working subtotals NO PRICE 1 201.1 CLEARING AND GRUBBING (F) A 9,000.00$ 0.00 $0 2 203.1 COMMON EXCAVATION CY 8.00$ 0 $0 2.1 203.2 ROCK EXCAVATION CY 30.00$ $0 2.2 203.6 EMBANKMENT-IN-PLACE (F) CY 7.00$ 0 $0 2.3 TREE REMOVAL EA $0 2.4 206.1 COMMON STRUCTURE EXCAVATION 2.5 206.19 COMMON STRUCTURE EXCAVATION EXPLORATORY LS ADD 15% OF TOTAL COST of COM. EXC. & ROCK EXC. COST $0 2.6 206.2 ROCK STRUCTURE EXCAVATION 2.7 207.3 UNCLASSIFIED CHANNEL EXCAVATION 3 304.101 SAND CY 20.00$ $0 3 304.2 GRAVEL (F) CY 25.00$ $0 3 304.3 CRUSHED GRAVEL (F) CY 28.00$ 0 $0 $0 4 403.1105 HOT BITUMINOUS PAVEMENT,MACHINE METHOD TON 90.00$ 180 $16,200 HOT BITUMINOUS PAVEMENT, HAND METHOD TON 13% OF HBP MACH. COST $2,106 4 403.99 TEMPORARY BITUMINOUS PAVEMENT TON 10% OF MACHINE METHOD QUANTITY 60.00$ $0 4 411.43 PLANT MIX SURFACE TREAT- MENT (ASPHALT CEMENT 3/8") TON 70.00$ $0 4 417 COLD PLANING BITUMINOUS SURFACES (F) SY 6.00$ 40000 $240,000 6 606.14 BEAM GUARDRAIL (STANDARD SECTION- WOOD POSTS) LF 18.00$ $0 6 606.141 BEAM GUARDRAIL (CURVED W/CRT POSTS) 6 606.1452 BEAM GUARDRAIL (TERMINAL UNIT TYPE ELT) LS ADD 40% OF COST OF GUARD RAIL $0 6 606.147 BEAM GUARDRAIL (TERMINAL UNIT TYPE G-2) 6 606.84 ANCHOR FOR CURVED GUARD- RAIL W/CRT POSTS 7 608.24 CONCRETE SIDEWALK (F) SY 40.00$ $0 8 609.01 STRAIGHT GRANITE CURB LF 17.00$ 0 $0 8 609.02 CURVED GRANITE CURB LF 5% OF STRAIGHT CURB QUANTITY 30.00$ 0 8.1 609.21 STRAIGHT GRANITE SLOPE CURB LF 13.00$ $0 8.2 609.811 BITUMINOUS CURB, TYPE B (4" REVEAL) LF 25% OF GUARD RAIL QUANTITY 5.00$ $0 8.3 609.5 RESET GRANITE CURB LF 20% OF TOTAL GRANITE CURB QUANTITY 7.00$ $0 10 214 FINE GRADING LS 20% OF TOTAL SUB BASE COST $0 SIDEWALK - 5' WIDTH BITUMINOUS LF 8.00$ 0 $0

SUBTOTAL A $258,306

MISCELLANEOUS ITEMS (SAMPLE ITEMS BELOW) 12 202.31 FILL ABANDONED PIPE CY 201.6 CLEARING FOR FENCE LINES (F) A 12 202.41 REMOVAL OF EXISTING PIPE 0-24" DIAMETER LF 12 202.5 REMOVAL OF CATCH BASINS, DROP INLETS, AND MANHOLES EA 12 202.7 REMOVAL OF GUARDRAIL (F) LF 12 304.32 CRUSHED GRAVEL FOR SHOULDER LEVELING /DRIVES CY Geotextile fabrics SY 12 604.45 ADJUSTING CATCH BASIN DROP INLET GRATE AND FRAMES EA 12 604.55 ADJUSTING MANHOLE COVERS AND FRAMES EA 12 604.922 DROP INLET SEDIMENT TRAP OUTLET EA 12 607.665 CHAIN LINK FENCE WITH VINYL-COATED STEEL FABRIC 6' HIGH LF 12 607.669 POST ASSEMBLIES FOR CHAIN LINK FENCE, 6 FT. HIGH EA 12 608.4 CONCRETE STAIRS U 12 621.2 RETROREFLECTIVE BEAM GUARDRAIL DELINEATOR EA USE 25% OF SUBTOTAL "A" COST 12 621.31 DELINEATORS WITH POST EA 12 622.1 STEEL WITNESS MARKERS, BOUNDS EA 12 628.1 SAWED PAVEMENT LF 12 608.52 DETECTABLE WARNING PAVERS (SIDEWALK RAMPS) 12 632.0104 THERMOPLAS. & PAINT PAVE. MARKING, LF 12 641 LOAM & HUMUS CY 12 643.22 FERTILIZER TON 12 644.82 GRASS SEED, TYPE 82 LB 12 645.22 SLOPE STABILIZATION & CHANNEL STABILIZATION SY 12 646.11 TURF ESTABLISHMENT SY 12 659.201 BARK MULCH MATERIAL CY 12 693 ON-THE-JOB TRAINING OF UNSKILLED WORKERS $ 12 FIELD OFFICE TYPE & LAB MON 12 615.012 TRAFFIC SIGN TYPE A,B,C;AA,BB,CC SF MICELLANEOUS COST SUBTOTAL $64,577

SUBTOTAL B $322,883

DRAINAGE COSTS (SAMPLE ITEMS BELOW) 13 STONE FILL, CLASS B,C,D CY 13 PIPE LF 13 STEEL END SECTIONS EA 13 CATCH BASINS U 13 604.32 DRAINAGE MANHOLES U USE 15% OF SUBTOTAL "B" COST 13 604.4 RECONSTRUCTING CATCH BASINS & DROP INLETS LF 13 604.85 WATER REPELLENT FOR EXISTING CB'S AND DI'S EA 13 605.79 UNDERDRAIN FLUSHING BASINS EA 13 605.82151 18" AGGREGATE UNDERDRAIN TYPE 2, WITH 6" PIPE LF 13 605.82221 24" AGGRE UND. TYPE 2, WITH OPTION PIPE LF 13 605.906 6" PIPE UNDERDRAIN (CON- TRACTORS OPTION) LF DRAINAGE COST SUBTOTAL $48,432

SUBTOTAL C $371,315

13.1 615.20001 OVERHEAD SIGN STRUCTURES CANTELEVER EA USE $1000/LF 1,000.00$ $0 13.1 OVERHEAD SIGN STRUCTURES SPAN EA USE $1200/LF 1,200.00$ $0 20 592.1 RETAINING WALLS SF USE $25/SF 25.00$ $0 30 594.2 SOUND WALL SF USE $20 /SF 25.00$ $0 60 616 TRAFFIC SIGNALS EA USE $40K /INTERSECTION LEG 40,000.00$ 0 $0 65 625 LIGHT POLES AND BASES ( est 2/250 feet) EA USE $3,000/ POLE 3,000.00$ 0 $0 70 618.61 UNIFORMED OFFICERS WITH VEHICLE USE 2.3 TIMES MAINT OF TRAFFIC COST $57,500 71 618.7 FLAGGERS USE 20% OF UNIFORMED OFFICER COST $11,500 73 619.1 MAINTENANCE OF TRAFFIC UNIT 25,000.00$ 1 $25,000 74 606.417 PORTABLE CONCRETE BARRIER FOR TRAFFIC CONTROL LF 22.00$ $0 MISCELLANEOUS TRAFFIC CONTROL 75 619.252 PORTABLE CHANGEABLE MESSAGE SIGN- 75 619.27 TRAILER-MOUNTED SPEED LIMIT SIGN USE 55% OF MAINTENANCE OF TRAFFIC 75 619.62 TRUCK-MOUNTED IMPACT ATTENUATOR, TEST LEVEL 2 75 678.14 IMPACT ATTENUATION DEVICE MISCELLANEOUS TRAFFIC CONTROL SUBTOTAL $13,750 EROSION, SEDIMENT & POLLUTION CONTROL 80 645.51 HAY BALES FOR TEMPORARY EROSION CONTROL EA 80 645.52 RYEGRASS FOR TEMPORARY EROSION CONTROL LB 80 645.531 SILT FENCE LF USE 10% OF DRAINAGE COST 80 645.7 EROSION AND SEDIMENT CONTROL STORMWATER MGMT PLAN U 80 645.71 MONITORING EROSION AND SEDIMENT CONTROL HR 80 699 TEMPORARY PROJECT WATER POLLUTION CONTROL $ $4,843 SUBTOTAL D $483,908

ROADWAY MOBILIZATION USE 7% OF SUBTOTAL D $33,874

DESIGN ENGINEERING USE 12% OF SUBTOTAL D $58,069

CONST. ENG. & CONTINGENCIES USE 10% OF SUBTOTAL D $48,391

Survey, ROW & Easement Plans ALLOWANCE 15,000.00$ 1 $15,000

SPECIAL ITEMS

Roadway Total $639,241 700,000$

Page 1 Nashua Main Street Planning Level Estimate A-131