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Downloaded by [New York University] at 21:24 04 October 2016 Google Scholar and More In only a few years, Google has become an authoritative provider of multiple products which have changed the digital information landscape. This book discusses how libraries can go beyond Google’s basic search and Scholar functions to expand services for their patrons. Respected authorities reveal the expanding variety of new Google applications developed in the past few years, many of which have not received wide attention and are as yet not often used in libraries. Applications explored include Google Co-op, Google News, Google Docs & Spreadsheets, Google Calendar, and Google Talk. This book also discusses different important aspects of the company’s expansion of functions, such as the failure of the Google Answers experiment, the broad variety of free Google applications that librarians can use to collaborate, and the success of Google’s Blogger, among others. A helpful chronology of Google’s growth is provided, as well as comparative analyses between various Google functions and other functions that are currently available. The book is extensively referenced. This book is an invaluable resource for academic librarians, public librarians, school librarians, library science faculty, and special librarians. This book was published as a special issue of the Journal of Library Administration. William Miller is Dean of Libraries at Florida Atlantic University. He is Past-President of the Association of College and Research Libraries, has served as Chair of the Choice Editorial Board, and is a Downloaded by [New York University] at 21:24 04 October 2016 frequent contributor to professional journals, as well as being a contributing editor of Library Issues. He was named Instruction Librarian of the Year in 2004 by the ACRL Instruction Section. Rita M. Pellen is the Associate Director of Libraries at Florida Atlantic University. She has served on committees in LAMA, ACRL, and ALCTS, as well as the Southeast Florida Library Information Network, SEFLIN, a multi-type library cooperative in South Florida. Honor society memberships include Beta Phi Mu and Phi Kappa Phi. This page intentionally left blank Downloaded by [New York University] at 21:24 04 October 2016 Google Scholar and More New Google Applications and Tools for Libraries and Library Users Edited by William Miller and Rita Pellen Downloaded by [New York University] at 21:24 04 October 2016 Routledge Taylor & Francis Croup LONDON AND NEW YORK First published 2009 by Routledge 2 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN Simultaneously published in the USA and Canada by Routledge 270 Madison Avenue, New York, NY 10016 Routledge is an imprint of the Taylor & Francis Group, an Informa business © 2009 Edited by William Miller and Rita Pellen Typeset in Times by Value Chain, India Printed and bound in the United States of America on acid-free paper by IBT Global. All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers. British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library ISBN10: 0-7890-3614-2 (h/b) ISBN10: 0-7890-3615-0 (p/b) ISBN13: 978-0-7890-3614-8 (h/b) Downloaded by [New York University] at 21:24 04 October 2016 ISBN13: 978-0-7890-3615-5 (p/b) CONTENTS Introduction: Using Google Applications: Expanded Tools for Libraries 1 William Miller 1 Google: A Chronology of Innovations, Acquisitions, and Growth 5 Richard Robison, MLS 2 Thinking Inside the Box: Comparing Federated Search Results from Google Scholar, Live Search Academic, and Central Search 31 Rachel Cooke Rebecca Donlan 3 It’s All Academic: Google Scholar, Scirus, and Windows Live Academic Search 43 Lyle Ford Lisa Hanson O’Hara 4 Join the Conversation: Show Your Library’s Google Scholar and Book Search Expertise 53 Luke Vilelle Downloaded by [New York University] at 21:24 04 October 2016 5 The Triumph of Expediency: The Impact of Google Scholar on Library Instruction 65 David Ettinger v vi Contents 6 Worth the Price? Virtual Reference, Global Knowledge Forums, and the Demise of Google Answers 73 Kay Cahill 7 Google and Collaboration 87 Carrie Newsom Kathryn Kennedy 8 Scheduling Smorgasbord: Google Calendar and Key Contenders 99 Sara Davidson 9 Blogger: Your Thoughts Here 119 Tricia Juettemeyer 10 Blogger, WordPress.com, and Their Pseudoblog Alternatives: A Comparison of Focus, Features, and Feel 139 Robert J. Lackie John W. LeMasney 11 Libraries and Google Co-op 181 Dawn Bassett Maha Kumaran 12 A Squatter on the Fourth Estate: Google News 191 Jim Galbraith Index 207 Downloaded by [New York University] at 21:24 04 October 2016 Introduction: Using Google Applications: Expanded Tools for Libraries Our previous volume, Libraries and Google (Haworth Press, 2005) included an article by Michael J. Krasulski and Steven J. Bell entitled “Keeping Up with Google: Resources and Strategies for Staying Ahead of the Pack.” Anyone who has not, in fact, been keeping up with Google since 2005 has missed a lot, as this new volume illustrates, including a whole slew of new applications introduced since that time, as Google moves beyond simple search. The astounding evolution and fast pace of change and growth is chronicled in the first item in this collection, Richard Robison’s “Google: A Chronology of Innovations, Acquisitions, and Growth.” As Robison points out, Google has either purchased or developed in-house a whole slew of Web 2.0 applications, many of which are treated in detail elsewhere in this volume. Robison also chronicles the growth of the company from a graduate student research project to one of America’s largest corporations. Google’s Web applications, by and large, have all the strengths and weaknesses that one would expect from the creator of the one-size-fits-all search box, including concerns about spotty coverage, noise, false drops, redundancy, security, and privacy, but nevertheless all of the newer services have a potentially important place in library services, though some are so new that most librarians have yet to explore them. The first service explored in this volume, Google Scholar, is the most well-known, and is the focus of four articles here. Many have previously Downloaded by [New York University] at 21:24 04 October 2016 1 2 Introduction noted the unevenness of the coverage in this tool, and the lack of docu- mentation, but there are strengths also, and the tool is especially useful for those libraries which cannot afford the expensive megasearch science reference tools. In “Thinking Inside the Box: Comparing Federated Search Results from Google Scholar, Live Search Academic, and Central Search,” Rachel Cooke and Rebecca Donlan indicate that Google Scholar was, at the time they did their investigation, clearly superior to Microsoft’s Live Search Academic, and in a few cases even to the library’s own Central Search software offered by Serials Solutions. They conclude that although both Google Scholar and Live Search Academic produce partial and/or irrelevant results on occasion, they occasionally also produce something not found by the traditional search resources, and can be helpful in verifying citations or providing the full text of an item. Lyle Ford and Lisa Hanson O’Hara, in “It’s All Academic: Google Scholar, Scirus, and Windows Live Academic Search,” come to similar conclusions, pointing out that in certain subject areas, Google Scholar actually provides more relevant citations than the fee-based Scirus. Ford and O’Hara counsel libraries to “enable Open URL and other link resolv- ing systems” to better enable users to take advantage of the free tools. In “Join the Conversation: Show Your Library’s Google Scholar and Book Search Expertise,” Luke Vilelle counsels librarians to offer work- shops on these tools and embrace them, even though they have not been traditionally developed by librarians or traditional library vendors. Doing so, he says, will enhance our stature and increase use of our collections. Somewhat less positively, David Ettinger suggests accep- tance of the inevitable in “The Triumph of Expediency: The Impact of Google Scholar on Library Instruction.” He recognizes that Google Scholar is competing with the more traditional resources but knows that the population as a whole has a “predilection for easily navigable Web resources” which we must accept and work into our approach to instruction. Downloaded by [New York University] at 21:24 04 October 2016 Most of this volume looks beyond Google Scholar, to the many other applications developed in the past few years by Google. Especially interesting is Kay Cahill’s examination of a failed experiment, Google Answers, in her article “Worth the Price? Virtual Reference, Global Knowledge Forums, and the Demise of Google Answers.” Cahill compares this tool, in which independent contractors were paid a fee to an- swer questions, with the free global forums in which people voluntarily offer responses to questions, and concludes that even though the quality Introduction 3 of the Google Answers responses was superior, the economic model was ultimately unsustainable. In “Google and Collaboration,” Carrie Newsom and Kathryn Kennedy discuss a variety of free Google applications that librarians can use to collaborate. Google Docs & Spreadsheets is a “personalized document center,” stored online with Google, through which people can collaborate on documents and store the results. The spreadsheet component acts much like Excel, again enabling collaborative entries. The authors wrote their article using Docs & Spreadsheets. They also discuss two other applications that can be used collaboratively: Google Calendar and Google Talk (a VoIP chat service). Google Calendar is also the subject of Sara Davidson’s “Scheduling Smorgasbord: Google Calendar and Key Contenders.” Davidson compares Google Calendar with Yahoo! Calendar, Windows Live, and 30 Boxes.