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Autodealer October 2010 • Vol MSADA, One McKinley Square, Sixth Floor, Boston, MA 02109 FIRST CLASS MAIL MS A S A C HUS E T TS US POSTAGE PAID BOSTON, MA PERMIT NO. 216 AUTODEALER October 2010 • Vol. 23 No. 10 The official publication of the Massachusetts State Automobile Dealers Association, Inc 2010 MSADA Annual Meeting New England International Auto Show Preview Night Gala NOVEMBER 3 0 , 2 0 1 0 Passport to the Future OCTOBER 2010 Massachusetts Auto Dealer www.msada.org MS A S A C HUS E T TS AUTODEALER The official publication of the Massachusetts State Automobile Dealers Association, Inc Sta F F DI R E C T O R Y Robert O’Koniewski, Esq. Executive Vice President [email protected] T A B LE OF CON T E N T S Jean Fabrizio Director of Administration [email protected] Tricia White 6 FROM THE PRESIDENT: See You at the Big Show Accounting and Membership Manager [email protected] 8 SA LEGI L TIVE ACTION: Election Season Coming to an End Sam Poikail Information Technology & 10 LEGAL: How Much Are You Willing to Pay for Luxury? Membership Information Manager [email protected] ACCOUNTING: Lessons Learned from Arbitration Tom Nash 11 Editorial Coordinator [email protected] 12 LEGAL: New Federal Law Could Help Your Dealership Nicole Ventosi Administrative Assistant/ 13 INSURANCE: Road Testing Customer Autos Scholarship Coordinator [email protected] Diana Russo 14 COVER STORY: Administrative Assistant Annual Meeting Speakers [email protected] Hot Shots of 2011 Are Coming Subscriptions provided annually to Massachusetts member dealers. All address Soon to Your Showroom changes should be submitted to: MSADA by e-mail: [email protected] 20 O AUT C UNT Postmaster: Send address change to: 22 NEWS From Around One McKinley Square, Sixth Floor Boston, MA 02109 the Horn ADVERTISING RATES 30 NADA UPDATE: Fuel Economy Announcement Inquire for multiple-insertion discounts or full Media Kit. Raises Concerns E-mail [email protected] Quarter Page: $450 Half Page: $700 Full Page: $1,400 Back Cover: $1,800 Inside Front: $1,700 Inside Back: $1,600 Auto Dealer is published by the Massachusetts State Automobile Dealers Association, Inc. to provide information about the Bay State auto retail industry and news of MSADA and its membership. www.msada.org Massachusetts Auto Dealer OCTOBER 2010 6 from the PRESIDENT by James G. Boyle, MSADA President See You at the Big Show This year’s Annual Meeting and Auto Show Preview Night are can’t-miss events he clock is ticking down I’m happy to reveal that Sena- Tto November 30 – the day “I hope you’re as excited tor Brown will be speaking this when your membership in the year. I hope you’re as excited Association and the future of as I am to hear Senator as I am to hear him talk about our industry will be in the both his experience as one of spotlight. This month’s mag- Brown speak about both his the most recognizable political azine is dedicated to showing figures in the country and the is- you the excitement we have sues he’s tackling that affect all planned for this year’s An- experience as one of the most of us. nual Meeting and New Eng- That won’t be the only excite- land International Auto Show recognizable political figures in ment of the meeting. You may Preview Night Gala. remember speaker Dave Ander- Your attendance at both of the country and the issues he’s son and his no-nonsense advice these events is crucial to un- on maintaining and growing derstanding the scope of what tackling that affect all of us.” dealerships. We felt his message this Association provides its would be ideal given the situa- membership – and how those tion our industry is in right now, members have a voice in the decisions that get made. Like ev- and I’m sure you will find his wisdom as important and enter- eryone else, I understand how difficult it can be to tear yourself taining as ever. NADA Dealer Academy Management Instruc- from the dealership for the afternoon. I think you’ll see that what tor Robert Atwood will also be speaking on the nuts and bolts we have in store will make the day (and evening) unforgettable. of running dealerships. Automotive News Editorial Director The speaker line-up for the Annual Meeting has been final- Peter Brown can be expected to impart the same fresh analysis ized and will feature a range of guests both familiar and new. that many of us look forward to reading every week in the We invited Scott Brown to speak at our Annual Meeting in magazine. 2009, when he was then widely thought to be the guy who We’ll also be welcoming back RMV Registrar Rachel would lose in the Senate special election to Attorney General Kaprielian, who has been a valuable ally since first taking the Martha Coakley. A sudden family emergency kept him from position in 2008. She’ll be prepared for whatever questions attending, but those of us who weren’t already aware of his you may have about RMV policy or procedure. potential would become so in a matter of weeks when his cam- For more about our speakers, check out the cover story on paign began to take off. The rest is history. page 14. OCTOBER 2010 Massachusetts Auto Dealer www.msada.org MSADA 7 MSADA BOARD Barnstable County Gary Beard, Dick Beard Chevrolet Get Your Tickets Berkshire County [ Open] Tickets are now on sale for our Auto Show Preview Night Charity Gala. Bristol County This year’s show promises to be as thrilling as ever, and the gala is always S hawn O’Hara, O’Hara Mazda a great way to celebrate the past year, see old friends and check out some See You at the Big Show cars. Be sure to take a look at some of the vehicles you’ll be seeing this year Essex County William DeLuca, Woodworth Motors on page 16. Ann Regan Flynn, Regan Ford, Inc. The member dealer-only ticket order form can be found on page 4 – fax it in and we will take care of you. Please call or e-mail us at (617) Franklin County S teven Lorenz, Don Lorenz, Inc. 451-1051 and [email protected] if you have any questions about or- dering. Don’t delay – order your tickets today. Hampden County Jack Sarat, Jr., Sarat Ford Wanted: Your Memorabilia Hampshire County To go along with our theme, “Passport to the Future,” we’re look- [ Open] ing for memorabilia from our members illustrating both their past and Middlesex County where they’re headed. Photos of any trips you may have taken during a James Boyle, Tuck’s Trucks trip to your manufacturer’s home base (Japan or Detroit or anywhere in Chris Connolly Jr., Herb Connolly Motors between) would be especially welcome. Scott Dube, Bill Dube Hyundai Please be in touch if you have anything you’d like to share – we can Norfolk County arrange to pick it up with enough advance notice or you can feel free to Jack Madden, Jr., Jack Madden Ford bring it on November 30. Give us a call at (617) 451-1051. Charles Tufankjian, Toyota Scion of Braintree Plymouth County DEAC Success S cott Shulman, Best Chevrolet Last month, I sounded off about how important the upcoming elec- Suffolk County tions are in making sure the issues we care about don’t get overrun. But Robert Boch, Expressway Toyota as dealers, we certainly can do more than just bemoan the state of our Worcester County government. The November issue of Auto Dealer will be celebrating Joel Baker, Baker Cadillac our recent fundraising success for both the national Dealer Election Ac- Steven Sewell, Westboro Mitsubishi tion Committee and our own state PAC. In the meantime, I want to en- Medium/Heavy-Duty Truck Dealer courage those of you who have not yet contributed this year to contact Director-at-Large [email protected] to learn how your dollars can help our voice Christine Alicandro, Marty’s GMC Isuzu stay strong both on Beacon Hill and in Washington. Immediate Past President A New Arrival at MSADA Dana S. Goodfield, Dana Automotive I’d like to welcome Jean Fabrizio as the new Director of Administra- NADA Director tion for MSADA. With experience in all manner of administrative and Raymond Ciccolo, Village Auto Group accounting fields, we feel she will be the person to continue honing the OFFICERS Association’s services and helping its staff provide the highest level of President, James G. Boyle service to our membership. Jean can be reached at [email protected], Vice President, Scott Dube or (617) 451-1051. Treasurer, Jack Madden, Jr. t Clerk, Chris Connolly, Jr. www.msada.org Massachusetts Auto Dealer OCTOBER 2010 8 Legislative ACTION Election Season Coming to an End by Robert O’Koniewski, Esq. MSADA Executive Vice President Elections 2010 and, in fact, we had lobbied the Patrick adminis- On November 2, voters will go to the polls to tration and the Legislature to support a temporary cast ballots for all state constitutional officers, in- sales tax cut to 3% as a means for stimulating retail cluding Governor and Lieutenant Governor, all 200 economic activity, especially car and truck sales, legislators (40 senators and 160 representatives), which is almost 20% of our state’s retail economy. all ten U.S. Congressmen, and a host of county and The administration and the Legislature decided to other elected officials. (On page 29, we have listed take things into an opposite direction.
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