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3 | CONTENTS The United Nations rose from the ashes of the Second World War to “save succeeding generations from the scourge of war”. Seven decades after these words were enshrined in its Charter, they remain as relevant, and urgent, as ever. Today, “we the peoples” are witnesses to rising insecurity, growing inequality and a changing climate – factors that have levied a devastating toll on humanity. Conflict has killed hundreds of thousands, led to human rights violations and prompted millions to flee their homes. Globalization has brought prosperity to some, yet too many have been left behind. Their exclusion and marginalization fuel the fragmentation of societies, the polarization of politics and the demonization of others. The challenges we face today demand concerted global action, yet they come at a time when multilateralism is being questioned in many parts of the world. To meet the challenges of the twenty-first century, our 72-year-old organization must embrace change. It must re-evaluate its priorities, re-examine the way it functions and rediscover its core mission. Change is the driving force behind the ambitious reforms of the United Nations spearheaded by Secretary-General António Guterres. These reforms will ensure better prevention of conflicts, support the implementation of the Sustainable Development Goals and make our Organization more responsive to the needs of those it serves. UN Geneva, or the United Nations Office at Geneva, has embraced the spirit of reform, recognizing that only by adapting to an ever-changing world, and doing so in a truly collaborative manner, can it continue to efficiently serve the international community. Reform at UN Geneva focuses on three themes: impact, openness and the future. For over 150 years, the world has met on the shores of Lake Geneva to tackle its most challenging problems. At the heart of this gathering of nations is UN Geneva, which provides indispensable support for collective action that positively impacts the life of every person on this planet. At a time of pervasive mistrust in public institutions, UN Geneva is embracing openness and finding new ways to disseminate the vital message UN Photo: Violaine Martin the and peace, to bear States of International ideas, notimposeorthreaten. where multilateralism bilateral alone. to preventing one are a perspectives into shared coming this Soft cultural attractionthatshapeourcollectivedestiny. clout, multilateral through the interconnected – to coerce othersthrough militaryoreconomicmeans twenty-first Geneva” rewarding a of all These the hard-won of are new unique actors the name of nearly a future, ability situation more multilateral power account to party. telecommunications. apparent. rules-based International economic actors If reforms United and understanding development, norms, together shape alliances, hard now, hard found a mindset every holistic gains investing of cooperation. pandemics – collaboration. century, few non-State Tackling the than Geneva any come of the power Nations. and more common power. will values, work here, The and different – ability to of issue various vibrancy, one hard soft and focused are international forge rule-building. Geneva, not the together in the than major interdependent consists a challenges human that its has of and actor to power’s actors impossible of lasting power. concentration past, Today, To interests limits only The rules an infrastructure, actors, be a In and ever. global long takes protecting global protect technological problem enduring on States this inclusive to world to revitalize that rights, of

UN bring and sometimes of than Nearly negotiate sharing preferred Success resolve progress hard served world, order, It this or place unilateral importance, like challenges inimitable Geneva depends through norms. needs and that their health, those policies. and consensus power – process cyberspace planet that 17 UN global is staff it knowledge a them, in build as today more and field soft is participate years solutions prowess contradictory this depends place This has is Geneva, Geneva imposed actions hard cyberspace the commercial and on – ecosystem looking facing transcend By exchange the upon power warming, of can including “Spirit helpful such nurtured is a extends into symbol assets. around play power space where taking about ability –

yield that and and and can just our but the the on by as to to of in in is

both actors International own their influence peoples”. can twenty-first and we partners further community As humanity. to solutions actors. politicians private governmental As bring the can UN help we soft interests. of Director-General oftheUnitedNationsOfficeatGeneva can home developing Secretary-General oftheConference onDisarmament sector the and This their Geneva live in power forge

others and wield and interests International century. will in makes up of Geneva, soft less In actors, the organizations, a make diplomats, leading their by to to United the continues power the years proving abide on the Geneva of soft Only process, it collaborations Geneva politics: others by possible international Nations trust power, Geneva to by to by to providing but bear come, their to a be boldly placed and research they space brings fertile facilitates also serve to that engaged Under-Secretary-General and for norms of renew also we Michael Møller Michael organizations, embracing the the is with experts the in ground beyond. focused together the equipped look institutions strengthen us issues and benefit understanding multilateralism our space global international by forward to and numerous for Together more at not “we share change of actors. for actors where hand. other all non- their only and the the on to of in

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5 | FOWORD 6 | 2017 IN NUMBERS These statisticsoffer aglimpseof thediverserangeofactivitiestakingplaceatUNGenevain2017. Development Goals,humanitarianrelief, andmuchmore. such Providing critical supportnecessaryforconstructivedialogue,innovativethinkingandconcertedaction. UN IN 2017 NATIONALITIES AVERAGE AGE UN SYSTEMIN Geneva 1,520 9,726 UN GENEVA GENEVA UN

as NUMBERS 105 47 international GENEVA key STAFF STAFF is infrastructure at

the Geneva was age ofaUNstaff memberin community. In2017,theaverage support totheinternational nationalities, provided essential backgrounds andof a widerangeofprofessional 1,520 the mostdiverseworkforces. The UnitedNationshasoneof more. property, disarmamentand labour, humanrights,intellectual members inthefieldsofhealth, in Genevahad Goals. In2017,theUNsystem Sustainable Development the implementationof and policydevelopmentfor dissemination, advocacy building, knowledge global hubforcapacity Genevaisa International heart peace of UNGenevastaff, from and and International support, 47. security, 9,726

105 UN Geneva, staff disarmament, Geneva

bringing contributes

human ADMINISTERED UN IN ENTITIES UN GENEVA HR GENEVA UN FIELD OFFICES together 4,568 COUNTRIES COUNTRIES 160 significantly GENEVA 88 88 25 rights, STAFF a unique the

staff in Resources administered example, UNGenevaHuman field officesin Geneva andBonnto more than services wasprovided to administrative andsupport A widerangeofcommon advancement to mix issues of 88 actors across countries. 25 88 of UNentitiesin and the the countries.For providing UN Sustainable agenda, 4,568 160

the

CLAIMS PORTAL PAYMENTS PER 28,000 41,000 INTERVIEWS INSURANCE COUNTRIES SPEECHES MISSIONS 503 942 123 172 MEDICAL LETTERS 26 19 TWEETS MONTH VISITS 503 tweeted In 2017,theDirector-General to theworldcommunity. about issuesofglobalconcern missions toraiseawareness 26 delivered Director-General MichaelMøller June 2017. countries sinceitsroll-out in times bystaff from portal wasaccessed The medicalinsuranceclaims 28,000 Financial Resources processed On average,UNGeneva interviewsandwenton letters. 942 paymentspermonth. 172 timesandsigned speeches,gave 123 41,000 different 19

REPRESENTA- OF AGENCIES PERMANENT LUNCHEONS EXECUTIVE BILATERAL BRIEFINGS MEETINGS 33 35 85 40 17 HEADS TIVES NEW

Organization atalllevels. and topromote theidealsof representation atUNGeneva of theirrespective Governments’ General toensure thecontinuity their credentials totheDirector- Representatives presented 33 diplomatic community. Briefings fortheGeneva General organized The OfficeoftheDirector- visiting thePalaisdesNations. General andhigh-levelofficials were heldbetweentheDirector- the SDGs. partnerships neededtoreach exchange ideasandbuildthe to promote collaboration, almost 17 The Director-General organized luncheons,gathering newPermanent 40 headsofagencies, 85 bilateralmeetings 35 Executive INTERNATIONAL OF CANDIDATES BOTH GENDERS GENEVA-BASED OFP5TOD2 100% CHAMPIONS COMPRISED OF P1TOP4 60% 58% 49% 44% 54% MEETINGS SELECTED 205 GENDER WOMEN MEN

49% staff attheP1toP4levelswas 2016. Thepercentage offemale 44% levels (P5toD2)increased to women. Femalestaff atsenior positions atUNGenevawere 54% composed ofbothgenders. since July2015,were GenderChampion International General MichaelMøller, an attended thisyearbyDirector- discussions andmeetings 100% Nairobi andBonn-Berlin. chapters willsoonopenin andadditional and Vienna, can nowbefoundinNewYork 60% 58% to network expandedin2017 GenderChampions International Originating inGeneva,the 205 ofcandidatesselectedfor in2017from 41%in in2017,nearingparity. are basedinGenevaand are men.Sisterchapters ofallthepanel Champions,ofwhich

7 | 2017 IN NUMBERS 8 | 2017 IN NUMBERS IN 2017 REGISTRATIONS CONFERENCES MEETINGS PER WORKING DAY 50,568 12,000 38,377 59,171 APPROVALS 5,157

17% ATTENDEE MEETINGS SESSIONS 364 NUMBERS OUTSIDE BADGES 48 GENEVA

of approvals andtheprinting 50,568 59,171 5,157 conferences comprising was usedtoorganize management toolIndico The conference were heldperworkingday. On average, took placeoutsideGeneva. meetings, services to UN Genevaprovided 38,377 sessions.Ithandled registrations, attendee 17% 12,000 badges. 48 ofwhich meetings

364

38 million 38 72 million 72 INTERPRETATION INTERPRETATION INTERPRETATION PAPER PRINTED INTERNATIONAL 21,548 TREES SAVED TRANSLATED DAYS OFSIGN 3,239 REDUCTION SHEETS OF RECYCLED 54% MEETINGS LANGUAGE 247 123 336 DAYS OF DAYS OF WORDS SIGN

the equivalentof 83 millionsheetsin2010,saving in 2017,a recycled A4paperwere printed Only accessible toall. the workofUNmore and publicationshelpedmake translated inofficialdocuments The Sign. 123 interpretation were provided, working daysofsignlanguage meetings. Inaddition, were provided at working daysofinterpretation more accessibletoall, Making theworkofUNGeneva 72 million of them in International oftheminInternational 38 million 38 54% reduction from 336 words 3,239 sheetsof trees. 247 21,548

PUBLICATIONS REPRESENTA- INTERACTIVE ACCREDITED NGO EVENTS 4,875 1,210 PRODUCED

14% 981 INCREASE 70

9 PAGES NGOS TIVES

Sustainable DevelopmentGoals. on theimplementationof At leasthalfofthosefocused with thehelpofUNGeneva. held inthePalaisdesNations Nearly 2016. increase of Nations. Thisrepresented an UN activitiesatthePalaisdes UN Genevatotakepartin Council were accredited to with theEconomicandSocial NGOs inconsultativestatus 4,875 pages. produced, totalling 9 interactivepublicationswere 70 representatives of NGOeventswere 14% 14% compared to 1,210 981

PARTICIPANTS PARTICIPANTS PARTICIPANTS 8,454 DIGNITARIES COMPLETED SENSITIVITY WELCOMED 3,218 1,452 UN LANGUAGE ATTENDED

649 COURSES TRAINING TRAINING TRAINING 130

GENDER GENEVA the SecurityandSafetyService. the closeprotection provided by high-level officialswhorequired andother Heads ofGovernment UN Genevawelcomed decision-making intheworld, As oneoftheprimevenuesfor Organization. and multilingualismwithinthe to promote linguisticbalance the sixofficialUNlanguages language trainingcoursesin 3,218 Policy requirements. line withtheUNGenevaGender andMultilingualism,in Learning organized bytheCentre for sensitivity trainingcourses 1,452 goals. efficiently towards ourcommon with essentialskillstoworkmore members, clientsanddelegates training courses,providing staff 8,454 peopleattended peopletookgender peopleattended 130 649

SAFETY SERVICE SAFETY SERVICE 234,082 485,374 SECURITY AND

PEDESTRIANS PERSONNEL SCREENED SCREENED 362 MISSIONS VEHICLES SUPPORT 39 23 DAYS OF FIELD

UN activitiesinGeneva. safe andsecure environment for des Nations,helpingtoensure a screened onentrytothePalais 234,082 485,374 rights andpeacesecurity. facilitate criticalworkinhuman support to personnel provided 39 SecurityandSafetyService vehiclesand pedestrianswere 23 fieldmissions,to 362 daysof 14,000 UN GENEVA GENEVA UN 1,200

OPEN DAY OPEN HOURS OF SECURITY OFFICERS 500 222 TRAINING VISITORS

STAFF

organizations. permanent missionsandpartner 500 then abletointeractwith 14,000 Safety Servicescreened 7 October, theSecurityand Day heldon At thePalaisdesNationsOpen locations. and thosetravellingtohigh-risk preparedness forstaff inGeneva Service, ensuringemergency staff oftheUNGenevaMedical funds andprogrammes and Geneva-based UNagencies, including tostaff ofother hours ofsecuritytraining, provided approximately Security andSafetyService active shooterresponse. The tactical batontrainingand close protection, fire prevention, trained inareas suchasfirstaid, 222 staff ofUNGeneva, securityofficerswere visitors,whowere

1,200

9 | 2017 IN NUMBERS 10 | 2017 IN NUMBERS IN 2017 GUIDED TOURS 121,895 4,851 COUNTRIES

DIFFERENT 80% NUMBERS VISITORS VISITORS 45 FEMALE YOUNG 3 4 7 DOGS MALE

of thevisitorstoUNGeneva. Youth madeupmore than from tours tothe which offered Service, year fortheVisitors’ 2017 wasarecord-breaking team. gender balanceinthecanine 3 on activeduty: dogs ofvariousbreeds currently explosives, ismadeupof responsible fordetecting DetEx K9Unit,whichis Security andSafetyService's females,achievinganear- 45 different countries. 121,895 4,851 4 malesand guided visitors 7 80%

1.4 million 40 million 2 million WEBSITE VISITS TWITTER VIEWS 164,000 308,750 INTERACTIONS up 94% up 60,000 FOLLOWERS FOLLOWERS 4,471 INSTAGRAM FACEBOOK 81% INCREASE INCREASE TWITTER TWEETS LIKES

the UNGenevawebsite. were over over 4,471 2 million 308,750 remained themostpopular, with The UNGenevaTwitter account followers (up account hadcloseto from lastyear).TheInstagram 164,000 Facebook pagewaslikedby to 2016.TheUNGeneva doubled in2017,compared Facebook andInstagramnearly UN Geneva’s audienceon 40 million tweets,whichwere seen 1.4 million followers,andover people(up interactionswiththe 94% times.There from 2016). 60,000 81% visits to

CONFERENCES 1,100 BRIEFINGS RELEASES MEMBERS 260 971 99 PRESS PRESS PRESS PRESS

and MemberStates. organizations basedinGeneva UN officials,system press conferences by andhosted journalists, press briefingsforaccredited Service alsoheld diverse globalaudience.The UN activitiesinGenevafora members ofthepress tocover and accredited over Geneva around theworld, disseminating theworkofUN produced The InformationService 971 press releases, 99 1,100 biweekly

260

400,000 INTERVIEWS INTERVIEWS INTERVIEWS 2,500 2,453 1,000 AT THESDG TELEVISION AND AUDIO ARCHIVED REPORTS, WEBCAST STORIES 33 STUDIO VIDEOS VIEWS CLIPS

Michelle Bachelet. the President ofChile, star NeymarJr. and exciting guestssuchassports the SDGStudioin2017,with 33 media platforms. and theUNGenevasocial Broadcasting Union,UNifeed distributed viatheEuropean major eventsinGenevawere 2,500 or otherofficiallanguages,while broadcasting inEnglish,French dozens ofpartnerradiostations audio clipsfrom UNGeneva,for 1,000 world. UNRadiofeatured almost viewers more than UN Web TV, whichwere seen UN Genevawere archived on 2,453 Nations accessibletoall, To maketheworkofUnited interviewstookplacein reports, interviewsand webcastvideosfrom televisionstorieson from 400,000 every country

timesby

in the ORGANIZATIONS UNDERSTANDING IMPROVED THEIR PARTICIPATING INFOGRAPHICS PARTICIPANTS FOR AFAIRER FAIRY TALES 5,000 7,000 250+ 71% PER SDG 170 DAILY STUDENT ON SDG ACTIONS 13 17 WORLD IMPACT OF UN s

published inthisannualreport. organizations, whichis health –with18participating the infographiconSDG3– of themostsuccessfulwas organizations foreach.One on average per SDG)were created with 17 Day inEnglishandFrench. were distributedattheUNOpen Actions toTransform OurWorld 7,000 Development Goals. adults totheSustainable have exposedchildren and English, French andRussian Tales foraFairer World Almost partners. of theworkUNandits improved theirunderstanding agree thattheconferences Geneva, Reporters programme atUN who attendedthe2017Young Out ofthe impactinfographics(one copiesof170Daily 5,000 71% 250+ 13 ofparticipants participating copiesof students in Fairy Fairy 15 million PAGES TOBE METRE-TALL 3,000 & EXPERTS ACTIVITIES CULTURAL DIGITIZED 350 108 LEADERS 20 TOPICS TOWER

Geneva. cultural tapestryofInternational that contributedtotherich cultural activitiesin2017,events The Libraryalsoheld 3,000 vertically, they wouldcreate a If thesepageswere stacked League ofNationsArchives. pages containedinthe more than an ambitiousplantodigitizethe Nations OfficeatGenevabegan In to advancethegoals. topics, talkingabouttheirwork Stories platformacross brought togetherontheSDG 350 2017, leadersandexpertswere -metre-tall tower. the 15 million Library of 108 the 20

United

11 | 2017 IN NUMBERS

CHAPTER 1 IMPACT It may not always make the headlines, but the United Nations impacts the life of every person on Earth, every day. Its organizations feed 80 million people in 80 countries, supply vaccines to 45% of the world’s children and help 63.5 million people fleeing war, famine and persecution. UN specialized agencies set international standards in health, labour, telecommunications and so many other fields – standards that make our modern lives possible. The UN Human Rights Council is the only global forum where the voices of victims and activists join those of Member States and civil society in defence of our fundamental rights. Although it works largely behind the scenes, UN Geneva delivers the services that make it possible for the UN and its partners to impact our lives for the better. UN Geneva administrators, conference and language specialists, security guards, communication experts, librarians and countless others make it possible for the initiatives of the UN and its partners to resonate far beyond Geneva’s shores. 14 | IMPACT WE THE

PEO PLES Syrian opposition rounds a hosted negotiated ceasefire Staffan The united Cyprus. comprehensive July in Although opening historic the In conflicts. choice tradition of implementation International across theUnitedNations system. and community serious shortcoming of the international identified capacities high countries Guterres, Secretary-General civilians related In Geneva andaround theworld. guiding the war”... to “We weekly Crans-Montana, recent save preventive January Charter first expressed Special 2017, the toll for The civil of the Council star de casualties and succeeding session paying the basis, peoples and years, committed on the the to mediators Intra-Syrian Talks Intra-Syrian to solution it commitment representatives. ceasefire of Mistura, society Envoy Geneva spirit 2017, for avert brought international humanity, Conference inability achieve diplomacy humanitarian the his settlement of while the Chamber the the of of determination United of this the Switzerland, of of the to has the Geneva who work number generations is in to highest and continues the the the the to the outbreak peace vision, playing the Conference on Cyprus do the undermining expressed Secretary-General work increased prevent and Special parties humanitarian Nations Secretary-General United of phase closed conflict. and at “everything

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Envoy of Nations important a Palais crises following the continues late prioritize In and development”. in crises shared work Nations, significantly, In the government 2017, step closely city through the institutions the we June task response, to facilitated or des as negotiations. and the preamble The that can determined to in scourge closer promote end prevention vision role a convened forces his the and to for the venue Nations, involved conflict- support António session both to inthe a unique take be violent Office in Syria, most early area help to with Civil of and and five the the the He on of of of in a a a a The in thecountry. sustainable An of Society At the press briefing by the Special Envoy of the Secretary-General for Syria, Staffan de de Staffan Mistura, Syria, on the for last day of the fifth Secretary-General round of the Intra-Syrian the of Talks (UN Photo: Envoy Violaine Martin) Special the by briefing press the At peace. resources academic non-governmental Geneva. with supports Office facilities, UN a return toviolenceandaddress humanitarian issues. with International and the convened in the International Georgia. women inclusive return European United Geneva, Co-operation a the of vital Support rich the The the hosted in of community available platform Nations agreement Director-General, 2017, through work process Discussions internally and Four Discussions partnership with Union Room diverse and of in chaired its has organizations, rounds to in mediators and Europe. will the discuss skilled support has displaced continued facilitated to and “peace between the on be end jointly made have Women’s of promoted security vital staff Organization Since a their of and the the senior by persons provided to additional community” the these to think and the devastating differences, helps support the 2008, Discussions ensure ongoing Advisory and mediation the United United state-of-the-art tanks efforts. them and participation stability the participants for the specialized a based refugees work Nations, Nations, connect and Security fair Geneva Geneva prevent conflict Board. In officer were and and the the for in TALKS INTRA-SYRIAN junls cnut a a o te yin rb eulc uig press (UN Photo: Jean-MarcFerré) a during Republic Arab Syrian the conference by the Special Advisor of to the Special Envoy for Syria, Jan map Egeland. a consults journalist A (UN Photo: Violaine Martin) Mistura, de briefs Staffan the press on the last day of the seventh round of the Intra-Syrian Syria,Talks. for Secretary-General the of Envoy Special The

15 | IMPACT 16 | IMPACT (UN Photo: Violaine Martin) meetingduringthefourthroundofIntra-Syrian Bilateral Talks during the fourth round of the Intra-Syrian Talks (UN Photo: Violaine Martin) Photo:Violaine Talks(UN Intra-Syrian the Mistura,of round de fourth the during Staffan Syria, for Secretary-General the of Envoy Special The

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57 | IMPACT 58 | IMPACT GENERAL DIRECTOR- OF THE OF THE SCENES BEHIND THE

OFFICE

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59 | IMPACT 60 | IMPACT oheTrli hrn, pca sitn t te ietrGnrl tks oe drn a during meeting.senior management (UNPhoto: Potocnik) Matija notes takes Director-General, the to Assistant Special Chironi, Torelli Sophie head oftheUNOfficeatGeneva. General provides letters. gave In Front Office 2017, 26 The in interviews, dedicated the carrying Special Director-General out substantive tweeted Assistant his responsibilities 942 undertook to support times the Director-General and to 19 as the signed executive missions, Director- 503 of Ms. moving. and The Core support his dayrunssmoothly. esnl sitn t te ietrGnrl hitn Vll (et cnes ih Team with confers (left) Vilela Christine Assistant Vera Ganich(right). (UNPhoto: Potocnik) Matija Director-General the to Assistant Personal the a Vilela Office dedicated Office, As is of Personal the managing the bridge staff Director-General works Assistant between his diligently schedule to Mr. the is Møller to Director-General, and a keep hub making and everything of the activity, sure rest member. (UNPhoto: Potocnik) Matija staff a by submitted order adoption an validates Schmidt Markus Adviser Legal Senior naturalization requirements, andinsurance. on legal based other Office framework and UN Legal Office Geneva legal regulations, departments UN provides funds issues, Geneva of operates and the legal programmes, whether host such of entities, advice in other country, a context as internal to as international taxation, the and Switzerland. well of UN Director-General coordinates complex as rules residency some organizations or The legal the with Geneva Legal rules legal and and the act help strengthen the capacity of young generations to Director-General youth With Youth initiatives ODG staffandinternsdiscussayouthinitiative. (UNPhoto: Potocnik) Matija Nations anditsfourth people Youth said as at 1.8

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61 | IMPACT 62 | IMPACT the Director-General byajournalist. isinterviewed (UNPhoto: Violaine Martin) Bal,Salman Politicalthe of Chief Partnershipsand Affairs Section, as documents reviews were community. organizedfortheinternational events community, such political analysis supports in Politics, Political Affairs andPartnershipsSection the as Political at policy-making and Executive issues. the UN World advising Director-General Geneva. Affairs The Briefings Humanitarian and him and Section In 2017, peacebuilding on Partnerships for regional by also the 35 Day conducting Executive Geneva organizes and and Section, come international other diplomatic Briefings together in-depth events which major UN GenevaNGOResourceCenter. (UNPhoto: Potocnik) Matija the in representative NGO an briefs (left) Grigoreva Lidiya Unit Liaison NGO the of Chief engagement withtheUN. information, UN for NGO for Non-governmental NGO LiaisonUnit achieving over Economic Liaison 4,000 assistance Unit the and NGOs Sustainable is organizations Social the in and first consultative Council. point guidance Development of are The contact to crucial status NGOs Unit Goals. in provides with partners Geneva in their The the

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63 | IMPACT 64 | IMPACT in honourofthePresidentChina, XiJinping, inJanuary. (UNPhoto: Jean-MarcFerré) Chief of Protocol (background Sergey right) Shaposhnikov works behind the a scenes dinner at organized by the Protocol and Liaison Service, hosted by Secretary-General António Guterres, appointed coordinates 85 programmes the When Protocol andLiaisonService bilateral Protocol Heads permanent meetings special and of and State, Liaison ensure events were representatives. Heads Service that held and of visitors Government, ceremonies between collaborates can Thirty-three the focus at Ministers Director-General closely UN on new Geneva, diplomacy with for permanent Foreign permanent and and without organizes Affairs representatives high-level missions worrying and the other officials. presentations of about Member presented high-level The logistics. Service States officials their of credentials credentials In to also visit 2017, establish prepares UN a by Geneva, in total official 2017. newly and of

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65 | IMPACT

CHAPTER 2 OPENNESS We are living in the midst of a technological revolution. Twenty years ago, only Governments and multinational firms could spread their messages around the world. Today, anyone with access to the Internet and a mobile phone can do the same. This revolution has given each one of us a voice, yet it has also undermined objectivity and the notion of shared facts. In their stead, misinformation and mistrust of public institutions have grown. In this landscape, yesterday’s solutions are outdated and change is vital if the United Nations is to retain the public’s trust. Only if it adapts to an increasingly interactive and non-hierarchical media landscape will the UN manage to make its voice heard. UN Geneva is doing its part, embracing new technologies and forging partnerships with like-minded actors to interact with new audiences. UN Geneva is also breaking down barriers between the UN and the public by opening the doors of the Palais des Nations to engage with Geneva and beyond. 68 | OPENNESS THE WORLD TO UN BRINGING

GEN EVA

Development Goalstolifeforaglobalaudiencethrough television,radio,printandsocialmediachannels. connected coverage The feat wasachievedthankstocollaborationwith which to January This online through through interviews Geneva on Whether it’s apress packagehighlightingthe world. richness UN These other minoritiesinMyanmar’s Rakhinestate. condemning Egeland Following a Cyprus Geneva Information year global involved and by the saw speaking of the of the with developing world, other the online the European hosting Information the President alleged news Web TV UN the UN, UN work Service Human Rights Council high the audience. with unprecedented officials UN more this systematic service done profile Broadcasting a reporters, of agencies in Service roadmap year, China 2017 conferences , and at Radio Nations United December international continues the you reports continued covered Xi and or and Palais to challenge Jinping’s may learned Union a gross NGOs. settlement by and to closed

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to voices and , the and recurring the than a UN were busy which Office of and UNifeed Information human Geneva ever for human live

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69 | OPENNESS 70 | OPENNESS Goals (SDGs). action ontheSustainableDevelopment of initiatives,makeitaglobalhubfor mentality andextraordinary number making power, aswellitscooperative knowledge, expertiseanddecision- Geneva’s concentrationofactors, SDG TO ACHIEVETHE GENEVA INTERNATIONAL EXPERTISE OF KNOWLEDGE AND HARNESSES THE THE

s SDG

LAB that, asweworktoachievetheGoals,itwillberesults ontheground, notprocesses, thatwilldeterminesuccess. practical In accelerating theimplementationofGoalsbyadiversesetactors. ideas family, The needforpartnerships depends onactionanother. Theseriesrepresents anewholisticapproach basedoncollaboration. of Lab’s The indivisibilityoftheGoals Goals. The toolisnowusedinseveralAfricancountries. up, theMillenniumInstitute,promote a collaborating Engaging theprivatesector draw onawealthofdifferent experiences,perspectives,resources andconnections. North of organizations, Multi-stakeholder collaboration embodies theguidingprinciplesofGoals: dedicated SDG In its the the an first Lab activities. world, generated effort Goals America NGOs, implementation year in to to January as with and the of national academic leverage (Canada) they For existence, at Goals, representatives understanding example, summits are 2017. Throughout missions, implemented the has and of institutions : the The the : spirit : connected like the the Recognizing Understanding : Lab Goals, SDG academia the The from Lab the Middle of has incentives collaboration UN and in hosts Lab Europe Lab tool with the the already groups East High-level the and

co-created and year, real that the the an (Lebanon). (Switzerland), and private for emphasis non-governmental world. ‘So surpassed its untapped helps to the engaging expressing exchange and advisers What?’ Political Lab sector. Governments Each the innovation has This on potential the Palais desNations. (UNPhoto: François Vioud) SDG Lab, was held for Member States and other interested stakeholders on 24 October at The Informal Feedback Meeting on the 2017 High-level Political Forum, sponsored by the its Geneva speaker Africa outside are presentation Forum results brought knowledge own This diversity the composed (Nigeria), Goals’ expectations. organizations. initiative

in 2030 on series of organizations, understand at Geneva, together is the the Sustainable

a and demonstrates interconnectedness Ecosystem to core local private Latin is of explore has working a the representatives strength Going the and America solid The shared the sector Director-General Development, impact , and country team and a SDG to forward, that network of (Colombia), explain best explore and diverse comes the of Lab progress level is their practices. the Lab, from it a helped the open will and from group with hallmark – actions importance launched a enabling interrelations focus Asia international on recognition act the all to one one of The corners (China), the on on aim on actors of start- Goal it Lab UN the the the the the to of of – AdedoyinOnasanya,MillenniumInstitute UN agencies.” helped toincreaseourvisibilitywithinother UNITAR, andthoughlessdirectly, has has alsostrengthenedourrelationshipwith Sierra LeoneandZambia.Theconnection with othercountries,amongthemGambia, with Nigeria,andaredevelopingprojects We’re abouttoconcludeaprojectagreement developing relationshipswithGovernments. Institute’s programmingeffortsandin Lab hasbeenveryusefulintheMillennium “The connectionestablishedviatheSDG UN Photo: François Vioud [email protected] Email: www.sdglab.ch Website: CONNECT WITHUS @SDGLab Twitter:

71 | OPENNESS 72 | OPENNESS GENEVA SDG STORIES INTHE SHARE THEIR AND ROBOTS SUPERSTARS

STUDIO

how UNGenevaiskeepingitsworkandtheSustainableDevelopment Goalsrelevant andin the publiceye. is The The studioalsowentmobilethisyearasa“pop-up”Internet-ready spacefor the viewsofwomenissoimportanttopeaceprocess thatheisspearheadinginGeneva. vulnerable explained Rajaa Two partnership” inthefuture. than Development David Another among childamputees.To date, Ambassador, The 140,000 combinedviewsofitsvideoson on process With of 2017. end by the people billion two to least at communicated In screened 2016, social studio’s videos people, studio’s 33 Altalli Hanson. proved hit short Ban development that people. about this at of films Sophia who Ki-moon, Goal 2017 the UN films the Sophia its year are the war-torn value Geneva, In another In highlighted Syrian 9: under blockbuster maintained, was promoted Syrian industry, was issues. then as a Women’s its a

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media multimedia Facebook with Brazilian Envoy Development has artificial and

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and intelligence hasreached more than870,000peopleonFacebook. football can Geneva Syria humans communications which on models Sustainable a be YouTube that Goal Staffan New viewed impressive meets

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73 | OPENNESS 74 | OPENNESS ONLINE NOW FREEAND KNOWLEDGE 70 YEARS

OF UN –

countries inimplementingtheglobalgoals. SDG Going of those format more of breaking 2017 The to behoarded, butassomething tobeshared globally. approach thinking future. common protect Goals United In the September knowledge UN by Research than working goals, forward, to organized Reaching Nations our Library unveiling and platform road to end seventy fragile institutional bold this on 2015, accumulated poverty, Geneva map Guide the adopted its these research by mobilizes innovation. the years planet. Library SDG global to the front and has ambitious a knowledge ensure Research 17 and 193 safer study guide These will lines the goal. lived Sustainable by It is also unprecedented continue Member presented and prosperity of the up new is Readily goals goals Guide the the – depends to UN more not ways this implementation first to represent requires States . as accessible Development System This challenge in sustainable for update of to something on an ground- its support amount all of a online fresh kind. over new and our the the to in (Photo: SoukaïnaLouati) byEzzeddineLouati Lute improvisation International MotherLanguageDay the its accompaniment. Mohamed Committees. working day Arabic the two. languages also linguistic delegates 2017 each support languages. The Language DaysatthePalaisdesNations cooperation andpartnerships,inpeacekeeping. diplomacy: A conversation stands, Multilingualism inauguration ofthe UN a tapped Mother who, least UN and Nations Multilingualism video Library future world, Geneva in Geneva strengthen brings United taken of 69 celebrations featuringsomeofthesemothertongues. 1973 Language into the language multilingualism Language games, because heritage mother and was spring and Talk Saghir together, in languages a this It mirrors Nations Translators on in also multitude its is , launched bridging at UN revealed a understanding the in-house woven which tongues from, quizzes, the with The growing of Ouled photographic it Day, marked at Day, staff the United the speak promotes heart works the their Arabic and among tightly and Arabic cultures, General on recited of Centre Ahmed world’s Language celebrated richness together the are Palais number of calligraphy, colleagues. about 90 perspectives Nations 18 increase the into an language, principally power spoken the languages. became of and works December, Assembly absorbing exhibition, day and linguistic the des the in the for UN with of to official building Days fabric protects interplay knowledge on performed with students of cultures Nations by community. share by Language Learning and the an and in languages 21 Tunisian to UNOG International of and diversity. in round-table unveiling information the official languages. marks six tables our the its February, their empathy, between 2010 diversity that brought its around United official official reach, about a work. Days Main staff, poet and and The rich lute the the for At to of in

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75 | OPENNESS 76 | OPENNESS (UN Photo: UN Geneva Cultural Activities Programme) Activities Cultural Geneva UN Photo: (UN calligraphy Chinese demonstrating Liangsheng Zhang Rudenko Pushkin on Russian diversity together. refined, cartoonist Chery, featuring with French English language. tea a William English painting, andateaceremony. There the photographs and beginning raining blessed characters day Chinese were exhibited. discussion. screening which and “Beautiful honours the of were Manal Shakespeare. Language Language from cakes, International Language to Language the was musicians Chinese performed the of Hani Artworks, the of five Earth Cangjie demonstrations and born the China, the poet, the Samaan, and evening’s Abbas, millennia paintings long film and Day Day in Day Day sky, historical a Ted works ( novelist Day Picturesque 1799. some 倉頡 quiz The Shakespeare is is held the is and falls and Beaubrun, and of observed brought on ) theme and from activities were featuring Chinese ago, for la Alexey and on great prosperity, 23 chronicles. Francophonie. of annually the his games the 20 on display calligraphy April, playwright whereupon Zheijiang” of invention Mesob Chinese emotion, on Fateev Russian Marc March, in this people Arabic experiencing 6 showcasing Love, on the June, year Aymon, marking 20 Spectacular and Band, calligraphy, birthday this of “romance” with coinciding exhibition. civilization Aleksandr A afternoon April. The and raw included the Chinese concert Heaven Lyubov year millet Licia date fan- and and our the the of in with a This Gubarevetchings byVitaly wasopened. an genre Human Rights”. Susel as Ortiz Conget, source literary Cepero, performance A. * Whichword isNOTofArabicorigin? A. *  exhibition moderator. speakers forthefirsttime? a When year’s narrator coffee 1920s de second were – debate of sung Narciso the Gondra, literary did activities staged poet of Coralia poetry language the took And of paintings B. Saúl, B. inspiration, María Spanish-language and number 1950s in giraffe for work place, Rodríguez with an Gaëlle with Spanish Leach exceed exhibition by by hints on of the Tatiana with Poirier Argentinian C. speakers reliving and of C. and Language the journalist 1980s the Gypsy rice the entitled Godovalnikova and musicians number poetry writer and playwright of Orland influence, artist Manuel Day retelling English D. “A D. and José of 1990s Smile included Amanda ghoul Eugenia native Oliva. music, María Borja Bear as as and and for A a * Answers: B; C. Answers: * Geneva Cultural Activities Programme) Alexey Fateev performing works of the Russian “romance” genre (UN Photo: UN Programme) Activities Cultural Geneva UN Photo: (UN Chery Licia musician Swiss Haitian

77 | OPENNESS 78 | OPENNESS SERVE THE PEOPLEWE PALAIS WITH SHARING THE OP EN

DAY:

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79 | OPENNESS 80 | OPENNESS respect andunderstanding.” engagement weneedtofostermutual world, andthatisthekindofpersonal ideas onhowtoimprovethefateof among themdonothesitatetosuggest work oftheUnitedNations.Many that theycareagreatdealaboutthe of talkingtothemanddiscovering this magnificent Palais des Nations, enthralled facesofvisitorswhodiscover “I nevergetboredofseeingthe with theturnout: Director-General Personal engagement Michael Møller was delighted Republic financial pour partnership Open Partnerships iios f l ae ln u a te ok inn fr ar Tls o a arr World. Fairer a for Tales Fairy for signing book the at (UN Photo: up Jean-MarcFerré) line ages all of Visitors made sure thatOpenDay ransmoothlyandsafely. volunteers, not private Organization, the Loterie have

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81 | OPENNESS 82 | OPENNESS UN Photo memorable experience. tirelessly the volunteers screening During other safetyhazards. the to besides an European arising and Open Safety andsecurity enable inhibiting safety Palais Safety Day from the providing to states. visitors presented and of and des Service ensure event, extremist force. the reception a Nations, All booths number to a Therefore, that the safe against too a enjoy terrorist unique all often, security and free on of of the visitors the over the VIPs. secure challenge from the attacks security spectacular backdrop grounds team 14,000 goal had The overcrowding environment, UN Photo: Jean-MarcFerré in is for a on team managed neighbouring perceived visitors, positive and the of grounds Open oversaw tensions Security worked Day, was 250 and and the as of UN people Geneva the city’s popularEscaladerace. Ariana featured charity hosted safety xenophobia The Organization. and of community, to What bring events topics get Together goes and Park, from concert. several Mix the engaged in and that dignity the on a all work organized & and campaignaimstocountertheriseof a training run encouraged Mash over Information behind Together glass The of of discrimination, in International migrants the networking of the campaign by the wine. United events UN world-changing

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83 | OPENNESS 84 | OPENNESS AND CIVIL UN GENEVA

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participate representatives 13.5% and 981 keeps – best is society mutually involvement The back thereality from theground tothemeetingroom. ground, that thenpushesforactiononthoseresolutions onthe human including UN organstopassresolutions on arangeofissues, non-governmental to brings and Charter’s since Civil plays cemented the development. NGOs Social society UN practices. its UN a growing more is rights a long right inception, beneficial three system vital disarmament, the multilateral in Council in list than events of has where in product and role pillars: consultative had in Geneva of the civil the been substance vital relies relationship strengthening Civil in organizations the access in change exchange were society previous table. peace nurturing 2017, issues, of society actively environment. – on peacebuilding, collaboration home accredited to It status is and a the and actors as is the 14% year. needed, between of is this civil engaged well security, to and expertise in a that Palais lessons with increase In hundreds driver relationship, numbers. society as at promoting total, It to mobilize and viable in the all is des the development, human UN the of with learned civil UN 4,875 then levels. and actors over Nations change. Economic solutions, of field In Geneva, and the society the to NGOs rights, brings which 2017, active 2016. NGO and and and The civil UN UN get to It

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99 | OPENNESS

CHAPTER 3 FUTURE The United Nations was created 72 years ago, in 1945. Gathering as the embers left by the most destructive conflict in human history still burned brightly, its founders pledged “never again”. As they penned their signatures on the UN Charter, they envisioned an organization that would preserve peace, defend human rights and promote social progress. Today, we are in that generation’s debt. Their ideals are as inspiring as ever, but preserving their legacy is a struggle, one passed down to every succeeding generation. To make sure their creation endures, the UN must keep up with changing times. To that end, UN Geneva is implementing a wide range of reforms so it may remain a good steward for the hopes vested in it by those we serve. UN Geneva is also investing in its assets, chief among which is the Palais des Nations. Finally, UN Geneva is engaging with young people, to whom we will someday pass the legacy of 1945. 102 | FUTURE – Secretary-General António Guterres flexible andefficient.” “We mustbenimbleandeffective, REFORMS ADMINIS TOWARDS MARCHING TRATIVE

impact associatedwithpaper. system accounts. it In reduce physicalpaperwork, cutdownonadministrativecostsandprocessing delays,andfacilitatearchiving. and reforms Management resources, To 30,000 users UN Genevafinancialresources processes UN Genevahumanresources administers UN Genevaprocesses payroll for Did youknow? possible 2017, live the up entities, new in to the With recent constantly for the enterprise Service UN staff hopes the the years, Staff Society to e-claims striving from and placed electronically resource Mutual with the 123 different countries processing to an in portal Financial Insurance be the planning emphasis 6,500 staff as UN will submit effective, by some Resources cut system the Society on 28,000 payments 4,200 staff down medical peoples 90,000 self-service. flexible known unveiled on Management workingintheUNsystem insurance claims and of expensive as the efficient The Umoja an in world, per accessedtheinsurance claimsportalin2017 90 countries online International claims, Service year physical as are the possible. permonth,onaverage for two claims Organization verify have some storage high-profile Public portal. personal implemented To 26,000 that and Sector must This end, examples. reduce details individuals be one-stop Accounting the a a good series Human and the These in environmental manage steward shop of over Resources Standards ambitious platforms makes 20 of their UN its Project out To that theProject creates monthly. understood makes from forms Change would United of for consistent actors) organizations, international International The UN Geneva’s work. rights changing norms the about? So the positiveimpactithasoneveryindividual. narrative Project an background, to is being these disasters. outbreaks their and the Nations. Every help often urgent do the what United peace, mass Perception in crises the communities problems of and undertaken. individual normally

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103 | FUTURE 104 | FUTURE to tackle NCDs. encourages healthy living Be He@lthy, BeMobile initiative Telecommunication Union (ITU)-WHO’s technology andTheInternational Fast forward healthwithmobile (NCD). from non-communicable diseases Over 38million people dieevery year affected by HIV andAIDS. social protection for everyone whoisliving withor facilitate equalaccess to care, treatment, and support policies to protect workers from HIVinfection and The ILO helpscountries develop andimplement improve andexpand healthcare coverage. Labour Organization(ILO) to craft policies that Coverage draw ontheexpertise oftheInternational Countries working to reach Universal Healthcare delivery. high-quality, people-centred services thatare free atthepointof that, ifachieved, willhelpto deliver alltheothers by providing UHC isthelinchpinofhealth-related SDGs,theonetarget prevention, treatment, rehabilitation andpalliative care. essential, qualityhealthservices,from healthpromotion to suffering financialhardship. Itincludesthefullspectrumof and communities receive they thehealthservices needwithout universal healthcoverage (UHC).UHCmeansthatallindividuals to strengthen theirhealthsystems andmake progress towards The World HealthOrganization(WHO)isworking withcountries expenditure onhealthservices. people suffer financialcatastrophe becauseof out-of-pocket more essential healthservices, andevery year 150million At least 400millionpeople globally lackaccess to oneor FOR GOODHEALTH ANDWELL-BEING INTERNATIONAL GENEVA of thepopulation. targeting only parts to useanarrow approach rights-based socialpolicies,than ofapackagepart ofuniversal, essential healthcare as services efficient to provide quality (UNRISD) shows it ismore Institute for SocialDevelopment Research from theUNResearch health material: advanced learning, itprovides access to educational world during2016. Through resource guidesfor The e-course wasdelivered to 300 people around the health. developed ane-course onthelinkages between climate change and The UNInstitute for Training andResearch (UNITAR) has affordable medicines. to easeaccess to secure a legal pathway amended trade rules to members recently Organization (WTO) World Trade the first step towards better health.Electricity andelectronics are The cooling andproper conservationofmedicinesandvaccines is and 13online resources. 36 factsheets, 55 publications, essential aspectsofhealthcare andmedicaldevices. behind. leaves noone for allages that create asociety The aimisto longer. realize thepotential ofliving demographic change andto monitor strategies to adaptto helpscountries prepare(UNECE) and The UNEconomic Commission for Europe be over theage of60by 2030. people inEurope Americawill andNorth People are livinglonger. Oneinfour treatment. are usedindiseaseprevention, diagnosisand foundation for allessentialmedicaldevices that The w International Electrotechnical Commission (IEC) ork oftheIECprovides thetechnical capacity. pharmaceutical production prices for countries with no be exported at reasonable generic medicines can It gives legal certaintythat Sustainable Development Goal3, ongoodhealthandwell-being, bythePerception withitspartners created ChangeProjectincollaboration inaninfographic through to itssupport 10life-saving vaccines. prevent more than8millionfuture deaths Gavi hashelped developing countries to immunisation ofclose to 580millionchildren. Gavi hascontributed support to the foods. million people withoneormore nutritious Improved Nutrition(GAIN)hasreached 768 In 2015― thrive. vulnerable withtherightnutrientsneededto nutrition interventions andreach themost fortification isacost-effective way to scale up their age asaresult ofmalnutrition.Food age five are stunted oroftoo low weight for Today more than156millionchildren under 10 2016, theGlobal Alliance for education. social welfare, agriculture and all key stakeholders from health, malnutrition andbringingtogether responsibility for tackling and socialleaders are taking (SUN) Movement, strong political Across theScalingUpNutrition vaccines life-saving our healthandwell-being. pollutants andcontaminants inourenvironment, improving of air, water andsoils.They helpreduce thelevel of develops International Standards thatcharacterize thequality The International Organization for Standardization (ISO) and contamination ofair, water andsoil. and illnessesfrom hazardous chemicalsandfrom pollution By 2030,we needto substantially reduce thenumberofdeaths People Million with nutritious 768 Hygiene) services areHygiene) services combined withsafe food Ensuring WASH (Water, Sanitationand wastewater amplifieshealthgainsby reducing theburden ofdiseaseand associated loss ofproductivity and treatment and disposaloruseof healthcare costs among Institute for SocialDevelopment (UNRISD). the UNInstitute for Training and Research (UNITAR), UNWater andtheUN Research Standardization (ISO),GAVI, International Electrotechnical Commission (IEC),UNICEF, Movement, World Trade Organization(WTO), theInternational Organizationfor theInternational Telecommunication(UNECE), Union(ITU),ScalingUpNutrition(SUN) International LabourOrganization(ILO), theUNEconomic Commission for Europe Health Organization(WHO),theGlobal Alliance for Improved Nutrition(GAIN), PCP’s request incrowd-sourcing information onthe impactontheSDG3:World inthePCPImpactInfographicOrganizations participating series,andwhoreacted to This infographic hasbeencreated withthecontributions from PCPPartners IMPACT INFOGRAPHICBY THEPERCEPTION CHANGEPROJECT. vulnerable members of society. 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105 | FUTURE 106 | FUTURE Relations, 1935 – and inspiritualityofmeaning.” of conception, but in delicacy of execution Sphere superb–notonlyinoriginality “I consideredthemodelofCelestial PROJECT RESTORATION SPHERE THE ARIANA PARK: RESTORED IN HARMONY TOBE SYMBOL OF Hamilton

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107 | FUTURE 108 | FUTURE YOUTH ENGAGING WITH WAYS CRE ATIVE OF

the Held as #KidsWannaKnow. The 2017Expo Astana Arabic, Goals The Director-General hasgeared manyofitsinitiativestowards engagingyoungpeopleonissuesthatreally matter. Today’s people forabetterfuture. The be released in2018.Targeted atchildren ages6to8,thebookisabouthumanmigration. University Goals Tsinghua Goals projects. The Geneva de #KidsWannaKnow like Mistura globe Project’s Project women’s Perception Perception

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109 | FUTURE 110 | FUTURE CHILDREN’S DAY ON WORLD UN GENEVA “ CHILDREN TA KE

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127 | FUTURE

2017 IN PHOTOS General Secretary António Guterres (second left) and Peter Thomson, President of the General Assembly (third left), meet with Xi Jinping, President of the People's Republic of China (far right) on 18 JANUARY 2017. (UN Photo: Jean-Marc Ferré) | 2017 IN PHOTOS 130 Festival on A Navya driverless 20 FEBRUARY electric shuttle

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139 | 2017 IN PHOTOS

ANNEX 142 | ANNEX CHART ORGANIZATION GENEVA OFFICE AT UNITED NATIONS The Director-General    Library andCulturalActivitiesCommittee           Division ofConference Management      Division ofAdministration    Information Service      Security andSafetyService CulturalDiplomacyandOutreach Section Production andSupportService LanguagesService Interpretation Service CentralPlanningandCoordination Service LegalOffice PoliticalAffairs andPartnershipsSection Protocol andLiaisonService Project ManagementandCoordination Unit AdministrativeUnit * Conference onDisarmament* Institutional MemorySection NGO LiaisonUnit Operations SupportBranch Operations Branch Library ServicesSection Executive Office Office oftheChefdeCabinet Information andCommunicationTechnology Service Human Resources Management Service Financial Resources Management Service Central SupportServices Strategic HeritagePlan Service Visitors’ Radio andTelevision Section Press RelationsSection andExternal Office oftheChiefService to theConferenceonDisarmament, OfficeforDisarmament bytheUnitedNations whichisserviced AffairsinGeneva. Note: The Director-General of UN Geneva also serves as the Secretary-General of the Conference on Disarmament and is the Personal Representative of the Secretary-General of the United Nations  Special Projects   

CelestialSphere Restoration Project SDG Lab Perception ChangeProject Mediation Support

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143 | ANNEX