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Addis Ababa University School of Graduate Studies College of Development Studies Tourism Development and Management Program

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Addis Ababa University School of Graduate Studies College of Development Studies Tourism Development and Management Program ADDIS ABABA UNIVERSITY SCHOOL OF GRADUATE STUDIES COLLEGE OF DEVELOPMENT STUDIES TOURISM DEVELOPMENT AND MANAGEMENT PROGRAM Implication of Host-Guest Interaction for Quality of Tourist Experiences: The Case of Dorze, Southern Ethiopia By Etalem Tegegn Advisor: Dr. Desalegn Amsalu A Thesis Submitted to Center for Environment and Development Studies College of Development Studies in Partial Fulfillment of the Requirements for the Master of Arts in Tourism Development and Management May, 2019 Addis Ababa University Addis Ababa University School of Graduate Studies This thesis prepared by Etalem Tegegn, entitled: “Implication of Host-Guest Interaction for Quality of Tourists‟ Experiences: The Case of Dorze, Southern Ethiopia” submitted in partial fulfillment of the requirements for the award of the Degree of Master of Arts in Tourism Development and Management complies with the regulation of the University and meets the accepted standards with respect to originality and quality. Approved by: _________________ __________ _________ Thesis Advisor: ________________ Signature___________ Date: ________ Signed by the Examining Committee: Internal Examiner: _______________Signature: ____________Date:_________ External Examiner: _______________Signature: _____________Date:_________ Chair of Department Signature________________ Date_______________ i Table of Contents Page No Declaration .......................................................................................................................... v List of Table ....................................................................................................................... vi Acronyms and Abbreviations .......................................................................................... viii Glossary of Local Words ................................................................................................... ix Chapter One ........................................................................................................................ 1 Introduction ......................................................................................................................... 1 1.1 Background of the Study ..............................................................................................1 1.2 Statement of the Problem .............................................................................................2 1.3 Objectives of the Study ................................................................................................4 1.3.1 General Objective of the Study ......................................................................... 4 1.3.2 Specific Objective of the Study ........................................................................ 4 1.4 Research questions ......................................................................................................4 1.5 Significances of the Study ..........................................................................................5 1.6 Delimitation of the Study ............................................................................................5 1.7 Limitation of the Study ..............................................................................................7 1.8 Organization of the Study ...........................................................................................8 Chapter Two…………........................................................................................................ 9 Literature Review................................................................................................................ 9 2.1 Introduction .................................................................................................................. 9 2.2 Concept and Theoretical Foundation of Tourist –Host Interaction ............................9 2.3 Level of Tourist–Host Interaction .............................................................................10 2.3.1 Strong Social Bond .......................................................................................... 12 2.3.2 Mutual Understanding .................................................................................... 13 2.3.3 Business Interaction ........................................................................................ 13 2.4 Empirical Review of Tourist–Host Interaction .........................................................13 2.5 Concepts and Definitions of Tourist Experience ......................................................13 2.6 Development of the Tourist Experience Literature ..................................................15 2.7 Dimensions of Tourist Experience............................................................................17 2.7.1 Hedonism ......................................................................................................... 17 ii 2.7.2 Novelty ............................................................................................................ 18 2.7.3 Refreshment .................................................................................................... 18 2.7.4 Meaningfulness ............................................................................................... 19 2.7.5 Involvement .................................................................................................... 19 2.7.6 Knowledge ...................................................................................................... 20 2.8 Tourist-Host Interaction and Quality of Trip Experience ..........................................20 2.9 Conceptual Framework .............................................................................................20 Chapter Three.................................................................................................................... 23 Research Methodology ..................................................................................................... 23 3.1 Introduction .................................................................................................................23 3.2 A Brief Description of the Study Area .......................................................................23 3.3 Research Design..........................................................................................................24 3.4 Target Population ........................................................................................................24 3.5 Sampling Techniques ..................................................................................................25 3.6 Sample Size .................................................................................................................27 3.7 Research Instruments ..................................................................................................29 3.8 Method of Data Analysis ............................................................................................31 3.9 Validity and Reliability ...............................................................................................32 3.10 Ethical Considerations ...............................................................................................32 Chapter Four ..................................................................................................................... 34 Results and Discussions .................................................................................................... 34 4.1 Introduction ..................................................................................................................34 4.2.1 Demographic Characteristics of Tourists ......................................................... 34 4.2.2 Trip Characteristics of Tourists ........................................................................ 36 4.2.3 Demographic Characteristics of the Informants ............................................... 38 4.3 Tourist Attractions and Potential Tourism Resource of Dorze Village .......................39 4.3.1 Handcrafts Industry in Dorze Village .......................................................................39 4.3.2 Festival and Cultural Performances of Dorze people .............................................. 47 4.3.2.1 Masiqqala Festival ......................................................................................... 47 4.3.2.3 The Process of Making Food from Enset Plant ............................................. 52 4.3.2.4 Traditional Squares (Dubusha) ...................................................................... 54 iii 4.3.3 Natural Tourist Attractions of Dorze Village ...........................................................56 4.3.3.1 Spectacular Landscapes Views of Dorze Village .......................................... 56 4.3.3.2 Doshike Forest ............................................................................................... 57 4.3.3.3 Dorso Waterfall ............................................................................................. 58 4.3.4 Infrastructure and Accommodation Facility Dorze village ......................................59 4.4 Level of Host – Guest Interaction and Its Effect on Quality of Tourist Experience..........................................................................................................................61 4.4.1 Reliability Test ..........................................................................................................61 4.4.2 The Level of Tourist and Host
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