DOCSLIB.ORG

Gas Industry Act 1994 No

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Gas Industry Act 1994 No Gas Industry Act 1994 No. 112 of 1994 TABLE OF PROVISIONS Section PART 1—PRELIMINARY 1. Purpose 2. Commencement 3. Definitions 4. Declaration of gaseous fuel 5. Declaration of pipeline to be, or not to be, a transmission pipeline 6. Subsidiary 7. Crown to be bound 8. Extra-territorial operation PART 2—GAS COMPANIES Division 1—Gas Transmission Corporation 9. Establishment 10. GTC not to represent the Crown 11. Functions and powers 12. GTC not authorised to trade in gas Division 2—GASCOR 13. Establishment of GASCOR 14. GASCOR not to represent the Crown 15. Functions and powers 16. GASCOR may trade as Gas and Fuel Division 3—Provisions applying to gas companies 17. Schedule 1 '^ 18. Borrowing and investment by gas companies 19. Payments in respect of financial obligations 20. As to other government authorities Division 4—General 21. Duties of directors 22. Gas company or Minister may bring proceedings 23. Directions 24. Gas company not to make loans to directors 25. Indemnity 26. Corporate plan 27. Statement of corporate intent: contents 28. Non-commercial functions 29. Dividends 30. Reports to Treasurer 31. Annual report 2721 PART 3—TRANSMISSION AND DISTRIBUTION OF GAS 32. Tariffs and conditions 33. Billing of customers 34. Notice by customer before quitting premises 35. Restrictions on disconnection for debt 36. Customer billed at incorrect tariffs 37. Appeals by domestic customers 38. GASCOR to supply gas on demand 39. Gas companies to transmit or distribute gas 40. Approval of other suppliers 41. Gas conveyance through transmission pipelines 42. Testing of meters 43. Notice of defective meter 44. Overcharging as a result of a defective meter 45. Undercharging as a result of a defective meter PART 4—TECHNICAL REGULATION 46. Gas quality 47. Installation of meters 48. Retention of meters after initial life of meter family PART 5—PROPERTY AND WORKS 49. Certain pipelines are not part of land 50. Agreement for operation of pipelines 51. Power of gas company to acquire land 52. Rateability of property of gas companies 53. Powers as to works etc. 54. Power to open and break up roads etc. 55. Obstructing construction or operation of pipelines 56. Tampering with pipelines 57. Obstruction of gas company or officers etc. 58. Offences relating to transmission pipelines 59. Offences relating to gas supply 60. Offence to retain or use GASCOR's property without permission PART 6—STATUTORY EASEMENTS 61. Certain rights deemed to be easements 62. Easements over lands held by Crown licensees or lessees PART 7—TRANSFER OF PROPERTY Division 1—Preliminary 63. Definitions Division 2—Transfer by operation of Act 64. Transfer of property of GFCV in GFE Resources Ltd 65. Transfer of certain GFCV property to GTC 66. Transfer of GFCV property to GASCOR 67. GASCOR to be successor in law of GFCV 2722 Division 3—Direction to allocate property 68. Minister may direct transfer of property Division 4—Transfer by allocation 69. Property transferred in accordance with direction 70. Allocation of property etc. subject to encumbrances Division 5—General 71. Certificate of chief executive officer 72. Pipelines 73. Value of former gas corporation property 74. Substitution of party to agreement 75. Former gas corporation instruments 76. Schedule 4 documents 77. Proceedings 78. Interests in land 79. Amendment of Register 80. Taxes 81. Evidence Division 6—Rights as between transferees 82. Interim arrangements 83. Easements PART 8—STAFF 84. Definitions 85. Transfer of GFCV staff to GASCOR 86. Future terms and conditions of transferred employees 87. Superannuation PART 9—GENERAL 88. Delegation by Minister and Treasurer 89. Validity of things done under this Act 90. GTC may act under certain agreements and instruments 91. Identification cards 92. Power of entry 93. Emergency powers 94. Offences by bodies corporate 95. Service of documents on gas company 96. Evidence of documents 97. Evidence of ownership 98. Evidence of testing and sealing 99. Services of notices on customers 100. Treasurer may give guarantee 101. Trade Practices Act 1974 of the Commonwealth 102. Regulations 2723 PART 10—TRANSITIONAL 103. Annual reports of,gas companies for 1994-1995 ., 104. Annual report of GFCV for 1994-1995 105. Regulations •,, ' PART 11—AMENDMENT OF GAS AND FUEL CORPORATION ACT 1958 106. Principal Act 107. Amendment of Principal Act 108. New sections 14A and 14B inserted 14A. Dividends 14B. Guarantee 109. New sections 19, 19A and 19B inserted 19. Guarantees etc. 19A. Gas companies liable to reimburse the State 19B. Reimbursement of funds allocated to Corporation 110. Repeal of certain provisions 111. New section 30AB inserted 30AB. Certain rights deemed to be easements 112. Further amendment of Principal Act PART 12—CONSEQUENTIAL AMENDMENT OF OTHER ACTS 113. Borrowing and Investment Powers Act 1987 114. Consequential amendments PART 13—TREASURY CORPORATION OF VICTORIA 115. Certain liabilities under financial obligations of GFCV SCHEDULES SCHEDULE 1 Provisions applying to gas companies SCHEDULE 2 Property, rights and liabilities of GFCV transferred to GTC SCHEDULE 3 Retained property, rights and liabilities of GFCV 2724 SCHEDULE 4 Certain property, rights and liabilities transferred to GASCOR SCHEDULE 5 Consequential amendments 2725 Victoria No. 112 of 1994 Gas Industry Act 1994 [Assented to 20 December 1994] The Parliament of Victoria enacts as follows: PART 1—PRELIMINARY 1. Purpose The purpose of this Act is— (a) to restructure the gas industry; and (b) to establish Gas Transmission Corporation and GASCOR; and (c) to provide for the technical regulation of the gas industry; and (d) to provide for the transfer of property, rights and liabilities from the Gas and Fuel Corporation of Victoria and for the transfer of staff. 2727 Gas Industry Act 1994 s.2 Act No. 112/1994 2. Commencement (1) Part 1 and section 111 come into operation on the day on which this Act receives the Royal Assent. (2) Subject to sub-section (3), the remaining provisions of this Act, except Part 13, come into operation on a day or days to be proclaimed. (3) If a provision referred to in sub-section (2) does not come into operation within the period of 12 months beginning on, and including, the day on which this Act receives the Royal Assent, it comes into operation on the first day after the end of that period. (4) Part 13 comes into operation on a day to be proclaimed. 3. Definitions In this Act— "apparatus and works" means, in relation to being associated with a pipeline— (a) apparatus for inducing or facilitating the flow or movement of anything through the pipeline; (b) apparatus or structure for giving protection or support to the pipeline; (c) apparatus for transmitting information or instruction with regard to the operation of the pipeline; (d) valves, valve chambers, manholes, inspection pits and other similar works annexed to or incorporated in the course of the pipeline; (e) storage, loading and all ancillary facilities and installations required for the pipeline or used in connection with, or incidental to, the pipeline; (/) prime movers for the operation of any apparatus or works mentioned in paragraph (a), (d) or (e); 2728 Gas Industry Act 1994 Act No. 112/1994 s. 3 "board", in relation to a gas company, means the board of directors of the gas company; "construction" includes, in relation to a pipeline, the placing or testing of the pipeline; "customer" means a person to whom a gas company transmits, distributes or supplies gas or provides goods or services; "director", in relation to a gas company, means director of the gas company; "distribute", in relation to gas, means convey gas through distribution pipelines; "distribution pipeline" means a pipeline for the conveyance of gas but does not include— (a) a transmission pipeline; (b) a gathering line within the meaning of section 30 (10) of the Petroleum Act 1958; "domestic customer" means a person to whom GASCOR supplies gas at a domestic tariff; "domestic tariff" means a tariff of which GASCOR gives notice under section 32; "gas" means any gaseous fuel but does not include any gaseous fuel mat is declared under section 4 not to be gas for the purposes of this Act; "gaseous fuel" includes petrochemical feed stock; "GASCOR" means the body established by Division 2 of Part 2; "gas company" means GTC or GASCOR; "gas corporation" means a gas company or GFCV; "gas fitting" includes meter, pipeline, burner, fitting, appliance and apparatus used in connection witb the consumption of gas; "GFCV" has the same meaning as Corporation has in the Gas and Fuel Corporation Act 1958; 950250—11 2729 Gas Industry Act 1994 Act No. 112/1994 "GFCV instrument" means an instrument (including a legislative instrument other than this Act and regulations under this Act and the Gas and Fuel Corporation Act 1958 and regulations under that Act) subsisting immediately before the appropriate relevant date— (a) to which GFCV was a party; or (b) that was given to or in favour of GFCV; or (c) that refers to GFCV; or (d) under which— (i) money is, or may become, payable to or by GFCV; or (ii) other property is to be, or may become liable to be, transferred to or by GFCV; "GTC" means Gas Transmission Corporation established by Division 1 of Part 2; "instrument" includes a document and an oral agreement; "liabilities" means all liabilities, duties and obligations, whether actual, contingent or prospective; "meter" means an instrument that measures the quantity of gas passing through it; "operation", in relation to a pipeline, includes the maintenance, removal and alteration of the pipeline; "pipeline" means a pipe or system of pipes for or incidental to the conveyance of gas and includes all apparatus and works associated with the pipe or pipes, and includes a part of such a pipe or system but does not include a pipeline or a pipeline of a class of pipelines excluded from the meaning of pipeline in this Act by Order of the Governor in Council published in the Government Gazette; 2730 Gas Industry Act 1994 Act No.
Load more

Recommended publications
  • Victorian Energy Prices July 2017
    Victorian Energy Prices July 2017 An update report on the Victorian Tarif-Tracking Project Disclaimer The energy offers, tariffs and bill calculations presented in this report and associated workbooks should be used as a general guide only and should not be relied upon. The workbooks are not an appropriate substitute for obtaining an offer from an energy retailer. The information presented in this report and the workbooks is not provided as financial advice. While we have taken great care to ensure accuracy of the information provided in this report and the workbooks, they are suitable for use only as a research and advocacy tool. We do not accept any legal responsibility for errors or inaccuracies. The St Vincent de Paul Society and Alviss Consulting Pty Ltd do not accept liability for any action taken based on the information provided in this report or the associated workbooks or for any loss, economic or otherwise, suffered as a result of reliance on the information presented. If you would like to obtain information about energy offers available to you as a customer, go to the Victorian Government’s website www.switchon.vic.gov.au or contact the energy retailers directly. Victorian Energy Prices July 2017 An update report on the Victorian Tariff-Tracking Project May Mauseth Johnston, September 2017 Alviss Consulting Pty Ltd © St Vincent de Paul Society and Alviss Consulting Pty Ltd This work is copyright. Apart from any use permitted under the Copyright Act 1968 (Ctw), no parts may be adapted, reproduced, copied, stored, distributed, published or put to commercial use without prior written permission from the St Vincent de Paul Society.
    [Show full text]
  • Flame Out: the Future of Natural
    Flame out Grattan Institute Support Grattan Institute Report No. 2020-16, November 2020 Founding members Endowment Supporters This report was written by Tony Wood and Guy Dundas. The Myer Foundation James Ha made an invaluable contribution in refining and finalising the National Australia Bank report and underlying analysis. We would also like to thank the Susan McKinnon Foundation members of Grattan Institute’s Energy Program Reference Group for Affiliate Partners their helpful comments, as well as numerous government and industry participants and officials for their input. Susan McKinnon Foundation The opinions in this report are those of the authors and do not Senior Affiliates necessarily represent the views of Grattan Institute’s founding Cuffe Family Foundation members, affiliates, individual board members, reference group Maddocks members, or reviewers. Any errors or omissions are the responsibility Medibank Private of the authors. The Myer Foundation Grattan Institute is an independent think tank focused on Australian Scanlon Foundation public policy. Our work is independent, practical, and rigorous. We aim Trawalla Foundation to improve public policy by engaging with decision makers and the Wesfarmers broader community. Westpac For further information on the Institute’s programs, or to join our mailing Affiliates list, please go to: http://www.grattan.edu.au/. Allens This report may be cited as: Wood, T. and Dundas, G. (2020). Flame out. Grattan Ashurst Institute. The Caponero Grant ISBN: 978-0-6488962-6-5 Corrs All material published or otherwise created by Grattan Institute is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License Flagstaff Partners McKinsey & Company Silver Chain Urbis Woodside Grattan Institute 2020 2 Flame out Overview Natural gas has been a valuable energy source in Australia for more In power generation, the large-scale use of gas as a ‘transition fuel’ than 50 years.
    [Show full text]
  • Energy Policies of Iea Countries
    ENERGY POLICIES OF IEA COUNTRIES Australia 2018 Review Secure Sustainable Together ENERGY POLICIES OF IEA COUNTRIES Australia 2018 Review INTERNATIONAL ENERGY AGENCY The IEA examines the full spectrum of energy issues including oil, gas and coal supply and demand, renewable energy technologies, electricity markets, energy efficiency, access to energy, demand side management and much more. Through its work, the IEA advocates policies that will enhance the reliability, affordability and sustainability of energy in its 29 member countries, 7 association countries and beyond. The four main areas of IEA focus are: n Energy Security: Promoting diversity, efficiency, flexibility and reliability for all fuels and energy sources; n Economic Development: Supporting free markets to foster economic growth and eliminate energy poverty; n Environmental Awareness: Analysing policy options to offset the impact of energy production and use on the environment, especially for tackling climate change and air pollution; and n Engagement Worldwide: Working closely with association and partner countries, especially major emerging economies, to find solutions to shared IEA member countries: energy and environmental Australia concerns. Austria Belgium Canada Czech Republic Denmark Estonia Finland France Germany Secure Greece Sustainable Hungary Together Ireland Italy Japan Korea Luxembourg Netherlands New Zealand Norway Poland Portugal Slovak Republic © OECD/IEA, 2018 Spain International Energy Agency Sweden Website: www.iea.org Switzerland Turkey United Kingdom Please note that this publication United States is subject to specific restrictions that limit its use and distribution. The European Commission The terms and conditions are also participates in available online at www.iea.org/t&c/ the work of the IEA. Foreword The International Energy Agency (IEA) has been conducting in-depth energy policy reviews of its member countries since 1976.
    [Show full text]
  • Vec Resource Manual
    VEC RESOURCE MANUAL July 2014 TRIM REF: DOC/14/11519 Page 1 of 110 Table of Contents 1 Definitions and Abbreviations ......................................................................................... 5 1.1 Definitions ............................................................................................................... 5 1.2 Abbreviations .......................................................................................................... 5 2 Electricity Safety Act 1998 ............................................................................................. 6 2.1 Electricity Safety (Cathodic Protection) Regulations 2009. ...................................... 6 2.2 VEC Code of Practice ............................................................................................. 7 3 Stray current corrosion ................................................................................................... 7 3.1 Introduction ............................................................................................................. 7 3.2 Basics ..................................................................................................................... 7 3.3 Rail to earth voltages .............................................................................................. 9 3.4 Stray current mitigation systems ........................................................................... 10 3.4.1 Straight drainage ..........................................................................................
    [Show full text]
  • Energysafe Issue 50
    www.esv.vic.gov.au Autumn/Winter 2018 energysafe issue 50 Energy Safe Victoria Copyright © 2018 PP352583/00578 Story page 05 energysafe — 50 strong We look back at the news and events that shape Energy Safe Victoria in creating a safer state around gas and electricity 03 For all the latest energy safety news visit www.esv.vic.gov.au Autumn/Winter 2018 energysafe issue 50 In this issue Our cover: Collage of all 50 energysafe Features Gas magazine covers. Image: Mirna Bukic. 20 CO risk puts open flue under review 20 Product recall: BV20-F ball valve 21 Using hose assemblies in You can now Like ESV on Facebook commercial kitchens and follow us on Twitter to get 22 Clearances to grease fillers important safety updates and ESV 22 Go digital with GasTrac news delivered to your news feed. 22 Non-compliance rates high with concealed piping 23 Identified non-compliance breaches 24 Prosecutions and infringements Click the print button to print single pages or spreads Download to print entire magazine 05 Energy Safe Victoria — the story so far From the Editor To contact ESV or for further We look back at the events that helped information go to www.esv.vic.gov.au shape ESV as it continues to create a Trying to mark 50 editions of this magazine safer state around gas and electricity is no easy feat. So much ground covered, so much change in energy safety. This is a chance to take stock of all those achievements as well pay tribute to all those people who made it happen.
    [Show full text]
  • Victorian Energy Market Report 2015-16
    VICTORIAN ENERGY MARKET REPORT 2015-16 NOVEMBER 2016 An appropriate citation for this paper is: Essential Services Commission 2016: Victorian Energy Market Report 2015-16, November © Essential Services Commission 2016 This work, Victorian Energy Market Report 2015-16, is licensed under a Creative Commons Attribution 4.0 licence. You are free to re use the work under that licence, on the condition that you credit the Essential Services Commission as author, indicate if changes were made and comply with the other licence terms. The licence does not apply to any brand logo, images or photographs within the publication. ESSENTIAL SERVICES COMMISSION 2015-16 VICTORIAN ENERGY MARKET 3 Contents 5 CHAIRPERSON’S OVERVIEW 10 PART 1 THE CUSTOMER EXPERIENCE 10 Who can sell me gas and electricity? 11 So how does the market actually work? 13 How do I choose an energy retailer? 14 What products can I choose? 19 Did energy costs increase? 20 Did energy costs change equally across the state? 22 How can I compare? 22 Can I save on my energy bills? 22 Which retailers have the most customers? 24 Can you participate in the energy market with confidence? 27 How do I enter the market? 28 How do I sign up with a retailer and what happens then? 28 Do many people switch retailer? 29 What should I expect from my new retailer? 32 What do I do if I am in a dispute with my Retailer? 33 What do I do if I can’t pay my electricity or gas bill? 35 Can I get financial assistance from Government if I can’t pay my bills? 36 Am I protected from being wrongfully disconnected?
    [Show full text]
  • No 133 January 2008
    No 133 January 2008 APIA 2007 Convention Review South Gippsland Natural Gas Pipeline Sydney Primary Loop Water Pipelines CREATIVE CONSTRUCTION Your Pipeline Challenge is our Priority With an unwavering • over 20,000 km of pipelines • trenchless capability executed globally commitment to health, safety • team of long-term • experience in all product specialists and environment we deliver and pipe types • international ‘can do’ value, innovation, commitment • built-up urban areas, remote reputation and integrity in every piece of locations and near shore • multi-discipline capability marine specialists pipe we lay • pioneers in new • full EPC capability technologies www.mcconnelldowell.com CIVIL • ELECTRICAL • MARINE • MECHANICAL • PIPELINES & HDD • TUNNELLING & UNDERGROUND Head Of ce: Tally Ho Business Park, 16 Lakeside Drive, Burwood East, Vic 3151, AUSTRALIA Phone: +61 3 8805 5200 Fax: +61 3 8805 5376 Email: [email protected] Pipelines2007_A4.indd 1 14/08/2007 1:56:07 PM NVM 4946 FP Pipeliner 24/9/07 3:14 PM Page 1 Broad Acre Mulchers ENVIRONMENTAL VEGETATION MANAGEMENT SOLUTIONS Vertical Mulcher Fast, efficient and environmentally friendly solutions A complete vegetation management and cost effective tree removal system that minimises environmental impact and dramatically reduces the costs and time of pipeline easement construction and maintenance with the latest high production Cleared Pipeline Easement mulching equipment available. High Horsepower equals High Production. This unique method, grinds trees down where they stand, leaving a bed of high grade mulch which helps reduce erosion and returns nutrients back into the soil. Mulch trees insitu – TREE SIZE UNLIMITED. EQUIPMENT FOR HIRE INCLUDES: Vertical Mulchers and Broad Acre Mulchers (230hp to 850hp units available), Skid Steer Mulchers, Excavator Groomers, Broad Acre Mulcher 575hp Vertical Tree Extractors, Tubgrinders and Heavy Haulage Transport.
    [Show full text]
  • Analysis of Small Business Retail Energy Bills in Australia
    Analysis of small business retail energy bills in Australia Final Report, June 2018 Small and Medium Enterprise (SME) Retail Tariff Tracker Project Prepared by Alviss Consulting, with Energy Consumers Australia Disclaimer The energy offers, different energy plans (tariffs) and bill calculations presented in this report and associated workbooks should be used as a general guide only and should not be relied upon. The workbooks are not an appropriate substitute for obtaining an offer from an energy retailer. The information presented in this report and the workbooks is not provided as financial advice. While we have taken great care to ensure accuracy of the information provided in this paper and the workbooks, they are suitable for use only as a research and analysis tool. We do not accept any legal responsibility for errors or inaccuracies. Alviss Consulting Pty Ltd does not accept liability for any action taken based on the information provided in this report or the associated workbooks or for any loss, economic or otherwise, suffered as a result of reliance on the information presented. If you would like to obtain information about energy offers available to you as a customer, go to the relevant regulator’s website or contact the energy retailers directly. Contents The Small Business Tariff-Tracking Project: Purpose and outputs 4 1. Key Findings 5 2. Methodology and caveats 7 2.1 Energy bill analysis and factors influencing price 7 2.2 Types of businesses and consumption levels 7 2.3 Consumption levels used for this analysis 7 2.4 Bill calculations 8 3. National comparison of energy bills 9 3.1 Electricity bills 9 3.1.1 Maximum price spread – electricity 11 3.1.2 Additional discounts – electricity 11 3.1.3 Fixed supply charge – electricity 12 3.1.4 Electricity network charges 13 3.2 Gas bills 14 3.2.1 Maximum price spread – gas 16 3.2.2 Additional discounts – gas 17 3.2.3 Fixed supply charge – gas 17 4.
    [Show full text]
  • Victorian Energy Prices July 2018
    Victorian Energy Prices July 2018 An update report on the Victorian Tariff-Tracking Project Victorian Energy Prices July 2018 An Update report on the Victorian Tariff-Tracking Project May Mauseth Johnston, August 2018 www.alvissconsulting.com www.vinnies.org.au twitter.com/AlvissC twitter.com/VinniesAust Contact: Gavin Dufty Manager, Social Policy Unit Victoria St Vincent de Paul Society Phone: (03) 98955816 or 0439 357 129 twitter.com/gavindufty © St Vincent de Paul Society and Alviss Consulting Pty Ltd This work is copyright. Apart from any use permitted under the Copyright Act 1968 (Ctw), no parts may be adapted, reproduced, copied, stored, distributed, published or put to commercial use without prior written permission from the St Vincent de Paul Society. Disclaimer The energy offers, tariffs and bill calculations presented in this report and associated workbooks should be used as a general guide only and should not be relied upon. The workbooks are not an appropriate substitute for obtaining an offer from an energy retailer. The information presented in this report and the workbooks is not provided as financial advice. While we have taken great care to ensure accuracy of the information provided in this report and the workbooks, they are suitable for use only as a research and advocacy tool. We do not accept any legal responsibility for errors or inaccuracies. The St Vincent de Paul Society and Alviss Consulting Pty Ltd do not accept liability for any action taken based on the information provided in this report or the associated workbooks or for any loss, economic or otherwise, suffered as a result of reliance on the information presented.
    [Show full text]
  • Victorian Energy Prices January 2019
    Victorian Energy Prices January 2019 An update report on the Victorian Tariff-Tracking Project Victorian Energy Prices January 2019 An Update report on the Victorian Tariff-Tracking Project May Mauseth Johnston, February 2019 Alviss Consulting Pty Ltd www.alvissconsulting.com www.vinnies.org.au twitter.com/AlvissC twitter.com/VinniesAust Contact: Gavin Dufty Manager, Social Policy Unit Victoria St Vincent de Paul Society Phone: (03) 98955816 or 0439 357 129 twitter.com/gavindufty Cover photo: Kim Walvisch (@sublurb on Instagram) © St Vincent de Paul Society and Alviss Consulting Pty Ltd This work is copyright. Apart from any use permitted under the Copyright Act 1968 (Ctw), no parts may be adapted, reproduced, copied, stored, distributed, published or put to commercial use without prior written permission from the St Vincent de Paul Society. Disclaimer The energy offers, tariffs and bill calculations presented in this report and associated workbooks should be used as a general guide only and should not be relied upon. The workbooks are not an appropriate substitute for obtaining an offer from an energy retailer. The information presented in this report and the workbooks is not provided as financial advice. While we have taken great care to ensure accuracy of the information provided in this report and the workbooks, they are suitable for use only as a research and advocacy tool. We do not accept any legal responsibility for errors or inaccuracies. The St Vincent de Paul Society and Alviss Consulting Pty Ltd do not accept liability for any action taken based on the information provided in this report or the associated workbooks or for any loss, economic or otherwise, suffered as a result of reliance on the information presented.
    [Show full text]
  • Annual Report 2019 ABOUT EWOV
    Annual Report 2019 ABOUT EWOV Our purpose Our goal Our values Accessible, fair, To independently and To be a fair, impartial Independence, independent efficiently resolve and highly respected access, equity, quality, disputes between dispute resolution effectiveness, efficiency, customers and energy service community awareness, and efficient and water companies in linkages Victoria and reduce their dispute occurrence resolution Cynthia Gebert In our report Energy and Water Ombudsman (Victoria) ABOUT EWOV 1 EWOV acknowledges the Traditional ‘’… we take account of relevant industry codes, good industry Owners of country on which we operate 2018-19 SNAPSHOTS 2 throughout Victoria and recognises their practice and the law, to reach fair and reasonable outcomes ...’’ GOVERNANCE 4 continuing connection to land, waters and culture. We pay our respects to FROM THE OMBUDSMAN 6 Elders past, present and emerging. OUR PERFORMANCE 10 Energy and Water Ombudsman (Victoria) (EWOV) was set EWOV can deal with most issues that arise between CASEWORK AND PROCESS 18 REPORTING RESPONSIBILITIES up in late 1995 as Australia’s first electricity Ombudsman. energy and water customers and companies. Billing is ISSUES AND TRENDS 26 Our Annual Report is prepared and The EWOV dispute resolution scheme opened to full the largest area of complaint, making up 44% of our BILLING 29 distributed in accordance with the operation in May 1996. EWOV’s jurisdiction has since caseload in 2018-19. We also deal with complaints Ombudsman’s responsibilities under expanded to natural gas (1999), water (2001), liquefied about service connection and supply, affordability, CREDIT 32 the EWOV Charter and the Benchmarks petroleum gas (LPG) (2005) and, most recently, to energy disconnection, water restriction, energy PROVISION 36 for Industry-Based Customer Dispute embedded networks (2018).
    [Show full text]
  • I I I I I I I I I I I I I I I I I 76
    I I I GEELONG REGIONAL COMMISSION I I I I Report to the Minister for Planning Hon. G. Hayes, M.P. I I on I The Exhibition of and Hearing of I Objections to the Proposed Geelong Regional Planning Scheme I I I I I I I 711 . 1 Geelong Regional Commission ___. 3099 I 11 7 Myers Street 452 Geelong V1ctona 3220 GEE:M P 0 Box 770 I Tel (052) 21 7377 I I I C 0 N F I D E N T I A L I I I I GEELONG REGIONAL COMMISSION I I I REPORT TO THE MINISTER FOR PLANNING HON. G. HAYES, M.P. I I on I THE EXHIBITION OF AND HEARING OF OBJECTIONS TO THE I PROPOSED GEELONG REGIONAL PLANNING SCHEME I I I I c;?711. 1658657 .3099 452 Report to the Minister for C)EE:M Planning, Han. G. Hayes, M.P. on the exhibition of I· and hearing of objections I to the proposed Geelong May 1~78 Regional Planning I L ~ I·· I I I TABLE OF CONTENTS I Foreword I REPORT 1~ . Preparation and Exhibition of the Proposed Scheme 1. I 2. Overview of Objections to the Geelong Regional 6 . I . Planning Scheme 3. Objections Received from Municipalities, State 12. I Government Agencies and Semi-government Organisations 4. Objections to the 11 Tenement Clause 11 and Subdivision 16. I Minima in Rural Zones 5.. Objections to the Rural (Streamside Foreshore and 26. I Floodland) Zone I 6. Objections to Road Reserves and Road Location Provisions 30. I 7.
    [Show full text]