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KATHY CHANDLER [email protected] home: 404-819-8655 SUMMARY: Experienced in application software development, maintenance, production support and QA testing. Diverse background includes application experience in ACH, financial, credit card, retail, marketing and telecommunication Billing Systems. SKILLS: · Hardware - IBM Mainframe, Amdahl, Hitachi. · Languages - COBOL, COBOL II, COBOL LE, JCL, SQL, Easytrieve, Easytrieve Plus, and CICS. · Databases - DB2 (QMF/SPUFI), Datacom, Teradata, and VSAM. · Operating Systems - MVS/ESA, VSE, Windows 2000, 95, 98, 2007, Windows XP. · Software/Ancillary - Platinum, Zeke, Fileaid, File Manager, Intertest, Expeditor, CA7, Abend- Aid, Endevor, Changeman, FTP, NDM, Microsoft Office, Visio, TSO/ISPF, Lotus Notes, and HP Quality Center, ClearQuest. · Methodologies - System Life Cycle, ISO 9000, Yourdon/Demarco, Waterfall, DMAIC and Agile scrum, kanban. EXPERIENCE: Macy’s Systems & Technology; Developer II; Currently hold position · Support divisional accounting and Inventory applications. · Provided fixes to existing processes on accounting and inventory applications. · Developed process to validate incoming inventory files to ensure files are in proper format before processing them, and send emails at different points during the processing of files to business partners. · Developed a process to track mandatory files, and report on any files to technical staff that prematurely roll off the system. · Provide on call support on a rotating basis. Technical Skills: COBOL, JCL, DB2, CICS, TSO/ISPF, Datacom, Teradata, Endevor, Control M. Bank of America; AVP Consultant Apps Programmer/Systems Analyst; 4/08 – 10/12 · Responsible for posting returns design, development, testing and implementing on ACH/PEP+ system west consolidation project. Collaborated with interfacing applications to ensure proper design. Provided testing support. · EDI full file project, assisted in designing, developing and implementing EDI changes to ACH/PEP + system. Coordinated and hosted meetings with interfacing applications. Provided testing support. · Pariter Solutions target end state project, performed analysis and design for posting returns, VRU, NACHA build and EDI. Mentored junior team members. Provided SME support to offshore and onshore resources. · LaSalle transition project worked on conversion tasks for VRU, and assisted in conversion related activities. · Worked heavily with testers in developing test plans/scripts, creating test data and assist in running batch jobs and verifying results based on project business requirements. Technical Skills: COBOL II, JCL, DB2, SQL, SPUFI, VSAM, FTP, NDM, Easytrieve, FileAid, File Manager, CA7, TSO/ISPF, DMAIC, Changeman. FIS Global (Modis); Alpharetta, GA; Contract position/Testing Position 11/05 – 11/07 · Provided batch testing support for FIS. Ran test batch cycles for several of Fidelity’s European clients on their bank credit card system. Fixed batch and online defects. Performed unit testing and system testing support. Conformed to applications standards, Worked closely with other developers and managers in a fast paced dynamic environment. Technical skills; COBOL II, JCL, DB2, SQL, SPUFI, VSAM, FileAid, OPC job scheduler, TSO/ISPF, LOTUS Notes, Expeditor, HP Quality Center. The Home Depot Atlanta, GA; Senior Systems Engineer 1/04 – 11/05 · Provided on call, helpdesk and maintenance support on RTS Base Tables application. This system maintained sku, price, quantity, vendor, buying office and market information related to skus and vendors for all the Home Depot stores. Researched and resolved problems on RTS application. Interfaced heavily with user community and production control. Technical skills; COBOL II, JCL, DB2, DB2 Stored Procedures, NDM, SQL, SPUFI, QMF, Platinum, CSP, UNIX, UNIX shell scripting, Brownstone Data Dictionary, CA7, Fileaid, TSO/ISPF, HP Quality Center. ACS State Healthcare (Xerox) Atlanta, GA; Systems Analyst 8/02 – 1/04 · Converted Medicaid pharmacy benefit application from VSAM to DB2. Designed new requirements for the DB2 system to make it HIPPA 5.1 compliant. Developed new requirements and designed programs for multiple clients. Interfaced heavily with Client Services Group. Provided on call production support. Researched issues related to data conversion problems with client, and provided solution to correct data problems. Technical skills; COBOL II, CICS, SQL, DB2, JCL, Platinum, SPUFI, Expeditor, SAR, Fileaid, TSO/ISPF. EDUCATION: · American University, Washington, D.C. – Major in Finance and International Business. · Onondaga Community College, Syracuse, N.Y – Major in Business Administration..