TABLE OF CONTENTS
Chapter One Introduce……………………………………………...…2 1.1 About BeeHouse…………………………………………....2 1.2 Business Philosophy…………………………………….….2 1.3Figures of products …………………………………………3
Chapter Two Our Product…………………………………………….10 2.1 work content……………………………………………….10 2.2 Internship Journal………………………………………….11 2.2.1 Internship journal 1……………………………………11 2.2.2 Internship journal 2……………………………………12 2.2.3 Internship journal 3……………………………………13
Chapter Three Recommendation ………………………….…………14 3.1 Recommendation for future internship students …………..26
TABLE of Figures 1.3.1 Logo of Bee house……………………………………………..3 1.3.2 Taiwan Sun Moon Lake Longan Honey……………………….3 1.3.3 Taiwan Alishan Flower Honey ………………………………..4 1.3.4 Taiwan Taroko Mountain Honey………………………………4 1.3. 5 Taiwan Honeycomb Honey…………………………………...5 1.3. 6 AA honey……………………………………………………...5 1.3. 7 SOD honey……………………………………………………6 1.3. 8 LP honey………………………………………………………6 1.3. 9 Γ honey………………………………………………………..7 1.3. 10 Taiwanese Bee Pollen………………………………………..7 1.3. 11 Taiwanese Royal Jelly……………………………………….8 1.3. 12 Enzyme………………………………………………………8 1.3. 13 Vinager………………………………………………………9 Appendix Work photo……………………………………………....27
1 Chapter One
Introduction
1.1 BeeHouse
The BeeHouse story begins with Mr. Ta Huang and the first generation of beekeeper.
During the 1950 Taiwan was largely an agricultural economy, and Huang started the business from scratch. Years of hard work and accumulated experience plus careful attention to quality paid off as Huang's honey gained a solid reputation among consumers. As he reached an age where he could no longer do everything himself,
Huang looked for a successor to take up the work. He hoped his three sons would carry on the family business, and the sons were ready to honor their father's legacy by indeed returning home to carry on the task. With decades of hard work by the second generation of Huangs, the business has continued thrive, sales network includes
Carrefour, RT-mart, PX-mart and Wellcome etc. Now a third generation of Huangs is taking over the family business. In 2002 the family set up the Tu- Ku Cooperative
Farm with the assistance of the Council of Agriculture, also establishing BeeHouse brand and moving on toward more modern methods of operation.
1.2 Business Philosophy
BeeHouse is dedicated to research and development of natural bee products that meet
2 the highest international standards for quality. Thus we rigorously follow the
guidelines established by ISO 22000, HACCP and HALAL standard, and installed
automatic production equipments. Our hope is that our customers will be able to enjoy natural, healthful products as part of our drive to achieve the highest standards for
quality.
1.3 Figures of Products
Figure 1.3.1 Logo of Bee house
Figure 1.3.2 Product: Taiwan Sun Moon Lake Longan Honey
3 Figure 1.3.3 Product: Taiwan Alishan Flower Honey
Figure 1.3.4 Product:Taiwan Taroko Mountain Honey
4 Figure 1.3.5 Product:Taiwan Honeycomb Honey
Figure 1.3.6 Product:AA honey
5 Figure 1.3.7 Product:SOD honey
Figure 1.3.8 Product:LP honey
6 Figure 1.3.9 Product:Γ honey
Figure 1.3.10 Product:Taiwanese Bee Pollen
7 Figure 1.3.11 Product:Taiwanese Royal Jelly
Figure1.3.12 Product Enzyme
8 Figure 1.3.13Prodcut:Vinegar
9 Chapter Two
Work content
2.1 work content
Translate business letter
Explore bee farm
Realize bee products
Collect information
Data analyze
Develop product
Contact with customer
Meeting with government department
10 2.2Internship journal
2.2.1 雲林科技大學應用外語系學生實習日誌 1 實習單位：蜜蜂工坊 指導老師：賴志超教授
實習單位指導人員：黃淑容 實 習 生：黃親皇
班級及學號：四應外四 9741030 日 期：2012/01/20
實習生工作的性質和內容：translate English business letter 工 實習經驗與專業知能的整合： 作 There are some particular phrase is use for business. 內 容
心得與感想：It‘s the first time that I spend a long time to write a letter to people. 實 問題與困難建議： 習 Business letter have the particular phrase. Therefore I need to find the information 檢 on the internet. 討 與 心 得
專業或自我的覺察、成長與評估：I think I can perform better next time. 每 預定的工作計畫與期待： 週 I will learn more business word or phrase. 自 我 評 估
評
語
11 2.2.2 雲林科技大學應用外語系學生實習日誌 2 實習單位：蜜蜂工坊 指導老師：賴志超教授
實習單位指導人員：黃淑容 實 習 生：黃親皇
班級及學號：四應外四 9741030 日 期：2012/02/01
實習生工作的性質和內容：set a website 工 實習經驗與專業知能的整合： 作 I need to find a website design company and communicate with them. 內 容
心得與感想：Although I don’t need to set the website, I need to express my thinking with 實 designer. 習 問題與困難建議： 檢 I think that I should communicate with manager first so that the program can finish 討 faster. 與 心 得
專業或自我的覺察、成長與評估：I think there are many things that I need to learn. 每 預定的工作計畫與期待： 週 I hope I can perform well at contact with people. 自 我 評 估
評
語
12 2.2.3 雲林科技大學應用外語系學生實習日誌 3 實習單位：蜜蜂工坊 指導老師：賴志超教授
實習單位指導人員：黃浚豪 實 習 生：黃親皇
班級及學號：四應外四 9741030 日 期：2012/02/26
實習生工作的性質和內容：Introduce our products to other people. 工 實習經驗與專業知能的整合： 作 Learn how to talk with customer. 內 容
心得與感想：Of course that is really nervous and I think that I still need to learn and 實 improve myself. 習 問題與困難建議： 檢 I need to know our products very well so that I need to realize everything. 討 與 心 得
專業或自我的覺察、成長與評估：I think I can perform better next time. 每 預定的工作計畫與期待： 週 I will learn more about our product and learn how to promote. 自 我 評 估
評
語
13 Chapter Three
Reflection and recommendation
I need to take over my family business in the future. It is not an easy job like someone else thought. Since I was a high school student, I already knew that I need to work at my family’s business and take over the company. Therefore, I planned to study some business related department when I was high school student. However, my score of university test let me study in DAFL. This is the reason of way I am here.
I practice in my family company which is called BeeHouse. We are one of the most professional bee products company in Taiwan. We have sale bee products such as Honey, Royal Jelly, Bee pollen, Propolis, Enzyme, Vinegar, etc. This is a new domain which I never touch before. In order to know the characteristic or quality of those products, I studied more than ten internal or external books of every kind of products, bees and nutriology about one year ago. After I get in touch with bee products, I realize that how amazing of bee product or bee’s ecology it is. In Taiwan, we may think that honey is just an agricultural product. However, in other countries such as
America, Europe or Japan, people think honey is a health care product which can provide many nutrients of human body need. We need to find out the problem and tell everyone that honey is not just an agricultural product.
At first, we only worked on how to sell their products. Having gone through
14 many challenges, and now realizes in this field, there exist the most touching and beautiful people and things as well as many secrets remained to be discovered.
Although it draws very little attention from other people, it is worth our lifetime dedications. We have the responsibility to share such beautiful thing with other people.
Nevertheless, an ecological crisis is hidden that more and more pesticide contaminated and uncontrolled biotechnological products have destroyed the earth and caused environmental pollutions. We saw numerous dead bees lying on the orchard. People sprayed pesticides when fruit trees only blossomed but had not yet fruited. Antibiotics were not given, but antibiotic residues were found. This was due to that water supply for the breeding farm was contaminated. While climate transition is getting serious, we should ask ourselves what we can do and what we can save.
When we were taking down about bee breeding farms, we had the chance to meet some couples at 50 to 60 years of age; women usually looked much younger. We wondered if there were some unknown secrets. After looking up many national and international articles, and reading laboratory testing reports, we found out that bee products contain diverse and abundant ingredients. How amazing the mother earth is! We shall keep going to explore such wonderful area!
Bees when just hatched begin their different roles of work. They go out in the
15 daytime and return to the nest at night, and flip their wings to get rid of excess moisture in
honey. They work day and night to complete their duties in their two-month life. Their
hard work gives us bee products, which contain many secret codes of life. How amazing
it is! There exists rationality and sensibility in bees' little world. If bees have
consciousness like human, how would they think of us? We are going to explore their
world.
Where does honey come from? Bee collect pollen and nectar and carry it back to the
hive where the processes of fermentation and aging result in the product that the
beekeeper harvests. There is also having many type of honey. Most honey is classified by the type of nectar source, the region or the season during which it is harvested. Different regions have different kind of plants and the bees may collect nectars such as Longan,
Litchi, Orange, Sunflower and multi-flora honey which are harvested at different times of the year depending on when the flowers bloom in their respective areas. Summer, fall, winter and spring may all find their way into the names of various types of honey as it is difficult to offer hard classifications.
How to collect honey? There are several steps. First, removing the hive, the beekeeper takes the bee comb out of the hive and shakes it quickly and forcefully so the bees fall back into the box. Then use a brush to scrape the remaining bees back onto the hive. This finishes the task of removal. Second, collecting the honey, the beekeeper then
16 puts the honeycomb into an empty box, places the box in front of centrifuge and prepares to collect the honey. All of the collection is carried out within a closed tent to minimize disturbance from the bees. Before honey is collected the beekeeper removes the cover on top of the hive and then puts the hive into centrifuge. Centrifugal force is used to drive the honey out of the comb. Third, filtering the honey, a funnel which has a three-layer net is used to filter the collected honey, mainly to remove impurity, wax and bee body parts.
Finally is storage, the beekeeper puts the filtered honey into a 50-gallon iron drum especially designed for storing honey. The main ingredients in natural honey are several types of sugar, which make up 60 to 85 % of its composition, and moisture, which accounts for from 12 to 23 %. Other components include pollen, acids and small amounts of enzyme, protein, vitamins and flavonoids.
Where is pollen come from? Pollen is a substance which bees gather from the flowers of various plants and carry back to the hive for other bee’s food. Pollen collecting machines are based on a very simple principle. Pollen is collected off of bees legs by special devices placed at the entrance to hives and can then be collected in sizeable quantities by the beekeeper. Pollen is 24% protein and 27% sugar and also has smaller quantities of fat, iron, manganese, copper, zinc and other elements. It is also rich in vitamins A, C, D, E and K. pollen is not considered to be a type of medicine, and it does not contain any special ingredients, nor does it have any direct effects on diseases or
17 health problem. It does, however, supply a great deal of nutritional value, and it can
stimulate cell growth and the metabolism. It helps to regulate some life functions, it keeps
the organs more active, and it bolsters the body’s natural defense mechanism including
resistance to cancer and other diseases.
Where is royal jelly come from? Royal jelly, which goes by several different names in Taiwan, was first noted in print in 1792 by Francois Huber. Between 1955 and 1958
Tage S.K. Johanson of the US released a series of reports on the contents of royal jelly, its special features and its used. After T. Inoue of Japan publish reports in 1959 and 1960 on how royal jelly is produced, the substance began to gain real popularity in Japan. Royal jelly is a liquid excreted from the pharyngeal glands of drone bees 5 to 15 days old. It serves as food for the queen bee when she is producing larvae and it also serves to nourish the young larvae as they grow.
How royal jelly is produce? Production of royal jelly involves the use of a newly developed queen bee, which is created by splitting a full hive into two parts, one without a queen bee. A plastic chamber is inserted into the queen-less side to hold the new queen bee, which is actually a larva some 12-36 hours old. This larva is transformed into a queen bee when worker bees feed it royal jelly. The young larva is removed from the hive after a further 60 to 72 hours along with all the foodstuffs that have been deposited. After filtration this substance yields the prized royal jelly.
18 In the process of practice, I did many different works such as explore bee farm, realize bee products, collect information, data analyze, develop product, contact with other companies, meeting with government department, contact with our employee, our customer and set up the website, etc. I did everything in the company for more than practice time. Of course I really learned a lot from the practice.
In the process of explore to production place, we saw a group of unknown men
who hard worked on repairing earth in mountains. It is a magnificent life work by
bees in woods. We recorded down an ecology map about bees and a bee breeding
diary. We hope to share the touching feeling with people.
As I mention, I need to realize bee products. After I studied those books, there are
many nutrients in every kind of bee products. For honey, we have sale eight kinds of
honey. We depart it into Taiwanese honey series and Premiun honey series. For Taiwanese
honey series, we have Taiwan Sun Moon Lake Longan Honey, Taiwan Alishan Flower
Honey, Taiwan Taroko Mountain Honey and Taiwan Honeycomb Honey. For Premiun
honey series, we have sale AA honey, SOD honey, LP honey andγhoney.
There are 18 kinds of minerals, 10 vitamins, 18 kinds of amino acid and 5 different enzymes in the honey. Honey belong to monosaccharide, therefore it can absorb by human body very fast.
For Taiwan Sun Moon Lake Longan Honey, it coming from flowering shrubs of Sun
19 Moon Lake in Taiwan and made from Longan flowers of strong fragrance, it is a classical
Taiwan flavor honey and full of fruit scent. It is also the most famous honey in Taiwan.
For Taiwan Alishan Flower Honey, it coming from cherry blossoms all over Mt. Ali
in spring; cooperating with the seasons to make and harvest; being the honey full of sweet
happiness. This honey is very popular for woman.
For Taiwan Taroko Mountain Honey, it coming from the verdant and luxuriant forest
of Taroko in Taiwan; being the precious honey made from high altitude wild flowers and
full of primitive flavor. It tastes much sour.
For Taiwan Honeycomb Honey, it coming from local wild flowering shrubs in
Taiwan; made from the essence of flowers in wild mountain forest; unique honey that
people can see the honeycomb.
Honey can depart into different rank. Those four different Taiwanese honey is the
basic honey products of BeeHouse. If you just want to drink some honey water then I
will recommend you use Taiwanese honey. If you want to eat more nutritional honey,
then you can eat the best quality honey of BeeHouse-Premium honey.
We found that there are some special nutrient content in honey which product from some clean mountain in Taiwan. After the examination, we found that there have some special nutrient content. We develop that best quality honey into premium honey.
20 For AA honey, AA means amino acid. The nectar collected by bees from wild
flowers in the natural primeval forest at the tropical evergreen Ficus-Machilus belt at
the natural watershed of southern Taiwan in spring. AA honey contains Amino Acids
and strongly fragrant honey of flowery scent.
For SOD honey, SOD means Superoxide Dismutase. The nectar collected by
bees from little white flowers on the tassel in springtime in the quiet and secluded
remote mountains in Taiwan with warm climate. SOD honey contains Superoxide
Dismutase and elegant honey of flowery scent.
For LP honey, LP means liver power. The nectar collected by bees from
delicately fragrant flowers of evergreen orchid tree in summer in the tropical virgin
forest reservation at the most southern end of Taiwan. LP honey contains Choline and
Zinc and mellow honey of flowery scent.
For γ honey, the nectar collected by bees from the newly-blossoming little flowers of herbal plant with yellow stamens that welcome spring along the subtropical coastline against the wind in the northwest part of Taiwan. γhoney contains Minerals and Trace
Elements and slightly sweet and refreshing honey of herbal scent.
In order to provide safer and more hygienic bee products to consumers, we get
ISO22000, HACCP, HALAL international certifications. Under the professional training of examine by international examination institution, TÜV Rheinland Group, we also
21 established an examination room to ensure the quality of our products is free from antibiotics, heavy metals and pesticides residues.
Some people may wonder about why we examine antibiotics, heavy metals and pesticides residues. For bees, they may take sick. Some beekeeper will let bees eat antibiotics so that bees can work again. However, bee honey is produce by bee. Bees absorb honey from flower and secrete honey by their pharynx and larynx gland. Therefore, honey may have a problem about antibiotics residue. Also, some honey may pollute by environment. In order to ensure our quality of bee product, so we need to do examination.
We study to royal jelly and found that there have many nutrients content such as
GABA, acetylcholine, estrogenic hormone, parotin, decanoic acid, lecithin, 12 kinds of vitamins, 13 kinds of minerals and 23 kinds of amino acid. This is the reason of why
Royal Jelly is one of the most top health care products in Japan.
However, we found that traditional royal jelly is not very convenient to eat. Firstly, royal jelly need to store in freeze refrigerator. Secondly, royal jelly tastes stinky.
Therefore, we made royal jelly by capsule and use low temperature desiccation to make royal jelly powdery.
We have sale two kinds of royal jelly- Taiwanese Royal Jelly and Premium
Taiwanese Royal Jelly. Royal Jelly is the source of life for a queen bee; it contains all kinds of nutrition requires by human body, such as profuse protein, vitamins, minerals
22 and microelements; being the exceedingly precious product of health care. Premium
Taiwanese Royal Jelly is extremely precious nutrition essence originally
exclusively-made for a queen bee. Premium Taiwanese Royal Jelly is collect by royal jelly which secrete from 1-3 days worker bee. The nutrition of Premium Taiwanese Royal
Jelly is higher than Taiwanese Royal Jelly.
For bee pollen, our bee pollen is different from traditional bee pollen. Usually,
the traditional bee pollen shows in pellet. However, our bee pollen is made by cell
wall breaking and then spraying and particle forming. Traditional bee pollen is
combine by hundreds small bee pollen. Each bee pollen has their own cell wall. The cell wall is too hard to decompose by human’s body. Although bee pollen is a high nutrition product, we still can not absorb the essence of bee pollen. Therefore, our bee pollen is made through cell wall breaking so that our body can absorb the essence of bee pollen.
Except cell wall breaking, we also do spraying and particle forming. If bee pollen is only made through cell wall breaking, then the bee pollen will easier damp and become bad quality.
Our Taiwanese Bee Pollen containing natural active vitamins (B1, B2, B6, nicotinic acid, choline, and inositol), minerals, proteins, amino acids, nucleic acid DNA/RNA enzymes and hormones etc, pollen is known as the “concentrated nutritious treasures of the nature”. We use low temperature desiccation and cell wall breaking by state-of-the-art
23 facilities then spraying and particle forming to ensure the nutrition of bee pollen.
For Propolis and Enzyme, we all use high quality’s ingredients. We choose premium Brezil green propolis which is famous for propolis. We produce enzyme by natural’s method. All of we do is to produce the best quality and healthy product to people.
I spend several months try to understand everything, from ingredient to customer.
Till now, there are many things that I need to learn. I also need to explore bee farm.
Most of the bee farm are hidden in mountain where is very difficult to find. When I visit bee farm first time, it’s really amazing. That is the first time I stand in front of more than million bees. How tired of beekeeper it is. They need to change the location to collect honey just like nomadic people. We need to record the ecology environment.
I also learn to collect information such as competitor, product, market, etc. I almost do that every night so that I can get the new information of everything. I need to search on the internet and think what should we do or how can I do. Maybe I will get some ideas.
Set a new website is my first program. Although the website is not design by myself, I still need to do many things. First, I need to contact with website design company and tell them what I want to perform. If the company can not achieve my
24 think then I need to find another company. When I finally find a design company to set my website, then I need to tell them how to present the website. What kind of color I want to use? What kind of word I want to put on? How do I want to put my products on the website? I need to know those questions and have a frame. After they complete some part, I need to adjust and check the word and form. I also need to find a company which can set a system to provide online shop and apply to credit card company. When I finish set a website, and then there are more things to do. I have to promote our products and think about how to attract customer.
Through the process of practice, there are too many things to write down. I still need to work harder in this field. We need to protect this industry and change this traditional industry.
25 Chapter Three
Recommendation
3.1 Recommendation for future internship students
For our junior student or any younger students, I think they can learn more things
about other field. There are many things to learn. You never know that what you need
in the future. The only way to do is learning more as you can. Do not forget to make
more friends. They are the biggest resource. No matter what you do in the future.
There is one thing that you need to remember, which is work hard and do you best.
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26
Appendixes :Work photo Attend International Taipei Food Exhibition
Assist film recording
27
Explore bee farm
28
Set Website
29
International Taipei Food Exhibition
Sales counter
30