Country Specific Features

March 15, 2017 2016.2 General Notices

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© 2017 NetSuite Inc. Table of Contents Country-Specific Features ...... 1 Help Topics ...... 1 Brazil Help Topics ...... 4 Canada Help Topics ...... 5 China Help Topics ...... 7 France Help Topics ...... 8 Germany Help Topics ...... 9 Help Topics ...... 11 India Help Topics ...... 12 Japan Help Topics ...... 12 Mexico Help Topics ...... 15 Netherlands Help Topics ...... 17 New Zealand Help Topics ...... 18 Philippines Help Topics ...... 19 Help Topics ...... 20 U.K. Help Topics ...... 22 U.S. Help Topics ...... 24 Country-Specific Features 1

Country-Specific Features

■ Australia Help Topics ■ Brazil Help Topics ■ Canada Help Topics ■ China Help Topics ■ France Help Topics ■ Germany Help Topics ■ Hong Kong Help Topics ■ India Help Topics ■ Japan Help Topics ■ Mexico Help Topics ■ Netherlands Help Topics ■ New Zealand Help Topics ■ Philippines Help Topics ■ Singapore Help Topics ■ U.K. Help Topics ■ U.S. Help Topics

Australia Help Topics

■ Overview ■ Account Setup ■ Accounting ■ Customization ■ Order Management ■ SuiteCommerce ■ SuiteApps

Overview

This guide contains a list of help topics that include information specific to Australia.

Account Setup

■ Understanding NetSuite Editions – Provides information about NetSuite Australia edition. ■ Setting Up Company Information – Provides information about adding your Australian Business Number (ABN) and Australian Company Number (ACN).

Accounting

■ Taxation Australia Help Topics 2

□ Setting Tax Preferences for Australia □ Creating Tax Codes - Australia □ Australia Tax Codes □ Using Wine Equalization Tax (WET) □ Accounting for Goods and Services Tax (GST) - Australia Setting Up Your Business Activity Statement □ Viewing Australian Goods and Services Tax (GST) Reports ▬ GST on Sales Summary Report ▬ GST on Sales Detail Report ▬ GST on Purchases Summary Report ▬ GST on Purchases Detail Report ▬ Business Activity Statement Report

Customization

■ Country-Specific Address Forms – Provides address forms formatted for Australia.

Order Management

■ Payment Processing □ Electronic Payments – Provides electronic payment formats for Australia. ▬ Importing Electronic Payments Data ▬ Australia Payment Formats ▭ Setting Up Company Bank Records in Australia ▭ Setting Up Bank Records of Vendors in Australia ▭ Setting Up Bank Records of Employees in Australia ▭ Setting Up Bank Records of Customers in Australia ▭ Setting Up Bank Records of Partners in Australia □ Customer Processing ▬ Setting Up Regional Payment Gateways ▭ eWAY Rapid ▭ SecurePay and SecurePay FraudGuard ■ Shipping □ Shipping Integration with Australia Post □ Getting Started with Australia Post Integration □ Setup Requirements for Australia Post Integration ▬ Prerequisites ▬ Installing the Australia Post SuiteApp ▬ Roles and Permissions □ Setting Up the Australia Post Integration ▬ Enabling the Shipping Partner Plugin Australia Help Topics 3

▬ Setting Up the Australia Post Forms □ Registering an Australia Post Account ▬ Setting Up Shipping Preferences for Australia Post ▬ Creating Package Types for Australia Post □ Creating Australia Post Shipping Items □ Setting Up the Transactions and Web Store for Shipping ▬ Defining Saved Searches for Lodging ▬ Displaying the Australia Post Tracking Numbers ▬ Setting Up the Collections Widget □ Calculating Australia Post Rates □ Fulfilling Orders with Australia Post Shipments ▬ Limitations for Australia Post Integration ▬ Partial Fulfillment with Australia Post Shipments ▬ Bulk Fulfillment with Australia Post Shipments ▬ Item Fulfillments and Multiple Shipping Routes ▬ Printing labels from an item fulfillment □ Lodging Orders with Australia Post ▬ Printing labels from an item fulfillment ▬ Generating Shipping Labels in Bulk ▬ Reprinting the Shipping Manifest and Labels ▬ Verifying the Shipping Request and Response Logs □ Tracking Australia Post Shipments □ Deleting Fulfillments with Voided Australia Post Shipments

SuiteCommerce

■ SuiteCommerce InStore □ Localizing SCIS □ Setting up Currency Rounding for SCIS

SuiteApps

■ Country-Specific Address Forms – Provides address forms formatted for Australia. ■ Electronic Payments – Provides Australian payment formats to enable businesses to pay vendor bills and employee expenses, and receive payments from customers within Australia. ■ International Tax Reports – Provides VAT/GST reports and online reporting generated in the local format for ease and accuracy of submission, sales and purchase reports by tax code, and pre- configured tax codes when a new nexus is created. ■ Payment Gateway – Provides integration with eWAY, eWAY Rapid, SecurePay, and SecurePay FraudGuard credit card payment gateways for Australia. ■ Shipping Integration with Australia Post – Enables you to register and set up your existing Australia Post account in NetSuite. Australia Help Topics 4

For more information about SuiteApps, go to SuiteApps.

Brazil Help Topics

■ Overview ■ Account Setup ■ Account Setup ■ Order Management ■ SuiteApps

Overview

This guide contains a list of help topics that include information specific to Brazil.

Account Setup

■ Setting Up OneWorld □ Locking Transactions by Subsidiary ■ Brazil Localization Overview □ Account Setup for Brazil □ Installing the Brazil Localization SuiteApp □ Granting Custom Roles Access to MCN and CFOP Records □ Brazilian Business Terminology □ Fields and Records for Brazil □ Adding Brazil Tax IDs to the Company Information Page and Subsidiary Records □ Adding Brazil Tax IDs to Customer and Vendor Records

Accounting

■ Taxation □ Setting Tax Preferences □ Applying VAT Before or After Discounts □ Applying Sales Tax or VAT to Discount Items □ Discount Methods (VAT Nexuses)

Item Record Management

■ Setting Up Items for Brazil □ Setting Up MCN Codes □ Setting Up CFOP Codes □ Adding Brazil Codes to Item Records Brazil Help Topics 5

Order Management

■ Payment Processing □ Electronic Payments – Provides electronic payment formats for Brazil. ▬ Importing Electronic Payments Data ▬ Brazil Payment Formats ▭ Setting Up Company Bank Records in Brazil ▭ Setting Up Bank Records of Vendors in Brazil ▭ Setting Up Bank Records of Employees in Brazil ▭ Setting Up Bank Records of Customers in Brazil ▭ Setting Up Bank Records of Partners in Brazil □ Customer Credit Card Processing ▬ Setting Up Regional Payment Gateways ▭ PayU Latin America External Checkout

SuiteApps

■ Brazil Localization – Provides a fundamental layer of localization for companies doing business in Brazil by enhancing company, subsidiary, entity, and transaction records in NetSuite. However, this solution is not intended to provide full localization support for Brazil. The Brazil Localization SuiteApp must be used with other SuiteApps that provide tax determination and calculation, electronic invoicing, and statutory reports according to legal requirements. ■ Electronic Payments – Provides Brazilian payment formats to enable businesses to pay vendor bills and employee expenses, and receive payments from customers within Brazil. ■ Locking Transactions by Subsidiary – Provides a system to lock transactions to prevent anyone from making changes to them. ■ Payment Gateway – Provides integration with PayU Latin America External Checkout payment gateway for Brazil.

For more information about SuiteApps, go to SuiteApps.

Canada Help Topics

■ Overview ■ Account Setup ■ Accounting ■ Customization ■ Order Management ■ SuiteCommerce ■ SuiteApps

Overview

This guide contains a list of help topics that include information specific to Canada. Canada Help Topics 6

Account Setup

■ Understanding NetSuite Editions – Provides information about NetSuite Canada edition. ■ Setting Up Company Information – Provides information about adding your Business Number. ■ Setting Up OneWorld □ Understanding Nexuses and Taxes in OneWorld

Accounting

■ Taxation □ Setting Tax Preferences for Canada □ Creating Tax Codes - Canada □ Creating Tax Codes - Canada □ Creating Tax Groups - Canada □ Processing Goods and Services Tax (GST) Refunds - Canada □ Applying Sales Tax to Discount Items (U.S. and Canada) □ Discount Methods (U.S. and Canada) □ Viewing Canadian Tax Reports ▬ GST/HST on Sales Summary - Canada ▬ GST/HST on Sales Detail - Canada ▬ GST/HST on Purchases Summary - Canada ▬ GST/HST on Purchases Detail - Canada ▬ GST/HST Audit Summary - Canada ▬ GST34 Worksheet - Canada ▬ PST on Sales Summary - Canada ▬ PST on Sales Detail - Canada ▬ PST on Purchases Summary - Canada ▬ PST on Purchases Detail - Canada □ Paying Sales Tax (PST) - Canada

Customization

■ Country-Specific Address Forms – Provides address forms formatted for Canada.

Order Management

■ Payment Processing □ Electronic Payments – Provides electronic payment formats for Canada. ▬ Importing Electronic Payments Data ▬ Canada Payment Formats ▭ Setting Up Company Bank Records in Canada Canada Help Topics 7

▭ Setting Up Bank Records of Vendors in Canada ▭ Setting Up Bank Records of Employees in Canada ▭ Setting Up Bank Records of Customers in Canada ▭ Setting Up Bank Records of Partners in Canada

■ Shipping □ Shipping Integration with FedEx, UPS, and USPS/Endicia □ FedEx® □ Using FedEx Real-Time Rates (U.S. & Canada) □ Fulfilling Orders with FedEx® Integration

SuiteCommerce

■ SuiteCommerce InStore □ Localizing SCIS □ Setting up Currency Rounding for SCIS

SuiteApps

■ Country-Specific Address Forms – Provides address forms formatted for Canada. ■ Electronic Payments – Provides Canadian payment formats to enable businesses to pay vendor bills and employee expenses, and receive payments from customers within Canada.

For more information about SuiteApps, go to SuiteApps.

China Help Topics

■ Overview ■ Accounting ■ Order Management ■ SuiteApps

Overview

This guide contains a list of help topics that include information specific to China.

Accounting

■ Taxation □ Setting Tax Preferences □ Discount Methods (VAT Nexuses) □ Applying VAT Before or After Discounts China Help Topics 8

Order Management

■ Payment Processing □ Customer Credit Card Processing ▬ Setting Up Regional Payment Gateways ▭ AsiaPay ▭ AsiaPay External Checkout

SuiteApps

■ Payment Gateway – Provides integration with AsiaPay, including AsiaPay External Checkout, credit card payment gateway for China.

For more information about SuiteApps, go to SuiteApps.

France Help Topics

■ Overview ■ Accounting ■ Order Management ■ SuiteApps

Overview

This guide contains a list of help topics that include information specific to France.

Accounting

■ Taxation □ France Tax Codes ▬ Tax Code Table for France □ France VAT Report ▬ What goes into each box - France VAT report □ Automatic Tax Code Provisioning ▬ EU Mini One Stop Shop (MOSS) Tax Code Provisioning ▬ MOSS Tax Code Provisioning for Regular NetSuite Accounts □ France Fichier d’Ecritures Comptables (FEC) □ Statutory Chart of Accounts for Tax Audit Files □ EU Notional VAT □ Understanding Notional VAT for EU B2B Transactions □ How NetSuite Determines the Notional Tax Code to Use for a Transaction France Help Topics 9

□ Understanding EU VAT Reverse Charges

Order Management

■ Payment Processing □ Electronic Payments – Provides electronic payment formats for France. ▬ Importing Electronic Payments Data ▬ France Payment Formats ▭ Setting Up Company Bank Records in France ▭ Setting Up Bank Records of Vendors in France ▭ Setting Up Bank Records of Employees in France ▭ Setting Up Bank Records of Customers in France ▭ Setting Up Bank Records of Partners in France

SuiteApps

■ Electronic Payments – Provides French payment formats to enable businesses to pay vendor bills and employee expenses, and receive payments from customers within France. ■ International Tax Reports – Provides VAT/GST reports and online reporting generated in the local format for ease and accuracy of submission, EU Sales List reports, Intrastat reports, sales and purchase reports by tax code, and pre-configured tax codes when a new nexus is created. ■ Tax Audit Files – Generates extracts of general ledger and sub ledger data from NetSuite, to be used by tax authorities to audit transaction data. Includes the France Standard Audit File for Tax Purposes (SAF-T).

For more information about SuiteApps, go to SuiteApps.

Germany Help Topics

■ Overview ■ Account Setup ■ Accounting ■ Order Management ■ SuiteApps

Overview

This guide contains a list of help topics that include information specific to Germany.

Account Setup

■ Setting Up OneWorld □ Locking Transactions by Subsidiary Germany Help Topics 10

Back to Germany Help Topics

Accounting

■ Taxation □ Germany Tax Codes □ Tracking VAT Paid on Imports into Germany □ Germany VAT Report ▬ What goes into each box - Germany Monthly/Quarterly VAT report ▬ What goes into each box - Germany Annual VAT Declaration ▬ What goes into each box - Germany Schedule UR □ Automatic Tax Code Provisioning ▬ EU Mini One Stop Shop (MOSS) Tax Code Provisioning ▬ MOSS Tax Code Provisioning for Regular NetSuite Accounts □ Setting Up Tax Filing for Germany □ Electronic Tax Filing Using NetSuite □ Submission of VAT Returns in Germany ▬ Preparing and Submitting your German VAT Return ▬ Installing FormularDepotXI ▬ Generating an XML File of your Germany VAT Report ▬ Submitting your German Tax Return to Elster □ Flagging Transactions Included in a VAT Return □ EU Sales List for Germany □ EU Intrastat Report ▬ Setting Up Intrastat Reporting ▭ Nature of Transaction Code ▬ Intrastat Report Dispatches and Arrivals Forms ▬ Intrastat Report for Germany □ EU Notional VAT □ Understanding Notional VAT for EU B2B Transactions □ How NetSuite Determines the Notional Tax Code to Use for a Transaction □ Understanding EU VAT Reverse Charges

Order Management

■ Payment Processing □ Electronic Payments – Provides electronic payment formats for Germany. ▬ Importing Electronic Payments Data ▬ Germany Payment Formats ▭ Setting Up Company Bank Records in Germany ▭ Setting Up Bank Records of Vendors in Germany Germany Help Topics 11

▭ Setting Up Bank Records of Employees in Germany ▭ Setting Up Bank Records of Customers in Germany ▭ Setting Up Bank Records of Partners in Germany

SuiteApps

■ Electronic Payments – Provides German payment formats to enable businesses to pay vendor bills and employee expenses, and receive payments from customers within Germany. ■ International Tax Reports – Provides VAT/GST reports and online reporting generated in the local format for ease and accuracy of submission, EU Sales List reports, Intrastat reports, sales and purchase reports by tax code, and pre-configured tax codes when a new nexus is created. ■ Locking Transactions by Subsidiary – Provides a system to lock transactions to prevent anyone from making changes to them. ■ Tax Audit Files – Generates extracts of general ledger and sub ledger data from NetSuite, to be used by tax authorities to audit transaction data. Includes the GDPdU Data Export for Germany.

For more information about SuiteApps, go to SuiteApps.

Hong Kong Help Topics

■ Overview ■ Order Management ■ SuiteApps

Overview

This guide contains a list of help topics that include information specific to Hong Kong.

Order Management

■ Payment Processing □ Electronic Payments – Provides electronic payment formats for Hong Kong. ▬ Hong Kong Payment Format ▭ Setting Up Company Bank Records in Hong Kong ▭ Setting Up Bank Records of Vendors in Hong Kong ▭ Setting Up Bank Records of Employees in Hong Kong ▭ Setting Up Bank Records of Customers in Hong Kong ▭ Setting Up Bank Records of Partners in Hong Kong □ Customer Credit Card Processing ▬ Setting Up Regional Payment Gateways ▭ AsiaPay ▭ AsiaPay External Checkout ▭ eWAY Rapid Hong Kong Help Topics 12

SuiteApps

■ Electronic Payments – Provides Hong Kong payment formats to enable businesses to pay vendor bills and employee expenses, and receive payments from customers within Hong Kong. ■ Payment Gateway – Provides integration with AsiaPay, including AsiaPay External Checkout, and eWAY credit card payment gateways for Hong Kong.

For more information about SuiteApps, go to SuiteApps.

India Help Topics

■ Overview ■ Accounting ■ Order Management ■ SuiteApps

Overview

This guide contains a list of help topics that include information specific to India.

Accounting

■ Taxation □ Discount Methods (VAT Nexuses) □ Applying VAT Before or After Discounts

Order Management

■ Payment Processing □ Customer Credit Card Processing ▬ Setting Up Regional Payment Gateways ▭ AsiaPay ▭ AsiaPay External Checkout

SuiteApps

■ Payment Gateway – Provides integration with AsiaPay, including AsiaPay External Checkout, credit card payment gateway for India.

For more information about SuiteApps, go to SuiteApps.

Japan Help Topics

■ Overview Japan Help Topics 13

■ Account Setup ■ Accounting ■ Customization ■ NetSuite Basics ■ Order Management ■ Reports ■ SuiteApps

Overview

This guide contains a list of help topics that include information specific to Japan.

Account Setup

■ Understanding NetSuite Editions – Provides information about NetSuite Japan edition. ■ Setting Up OneWorld □ Creating Subsidiary Records

Accounting

■ Banking □ Meeting Japanese Banking Requirements ■ General Accounting □ Working with the Chart of Accounts □ Using Japanese Accounting Periods □ Understanding Currency Decimal Precision ■ Taxation □ Consumption Tax Overview - Japan □ Setting Up Consumption Tax - Japan □ Setting Tax Rounding Methods - Japan □ Selecting Precision Settings - Japan □ Setting Tax Rounding Preferences for a Customer or Vendor - Japan □ Japan Tax Report □ What goes into each box – Japan Tax Report □ Deductible Purchase Tax Calculation for Japan ▬ Purchase Tax Calculation Methods ▬ Tax Categories for Individual Calculation of Deductible Purchase Tax ▬ Using Tax Categories on Transactions and Journal Entries ▬ Purchase Tax by Tax Category Report ▬ Deductible Tax & Taxable Sales Ratio Calculation Form Japan Help Topics 14

Customization

■ Translation for Custom Elements for Japan ■ Japanese Address Form

NetSuite Basics

■ Setting General Preferences – Provides custom preferences such as the ability to use the Japanese Imperial Calendar and the Furigana field. ■ Setting Analytics Preferences – Provides an option to select Shift-JIS for CSV export character encoding.

Order Management

■ Billing and Invoices □ Meeting Japanese Banking Requirements □ Japanese Billing Cycle and Payment Terms □ Japanese Item Detail Statement ▬ Setting the Preferred Form for the Item Detail Statement Transaction Record ▬ Setting Up Auto-Generated Item Detail Statement Numbers ▬ Specifying Customers who Use Item Detail Statements ▬ Specifying Invoices to Include in an Item Detail Statement ▬ Setting Up Japanese Holidays to Validate Payment Due Dates ▬ Applying a Customer Payment to an Item Detail Statement ▬ Generating a Japanese Item Detail Statement ▬ Regenerating an Item Detail Statement for a Customer ▬ IDS PDF File Naming ▬ Item Detail Statement Generation Errors ▬ Customizing the Japanese Item Detail Statement XML Template ▬ IDS Collection Calendar Report Payment Processing □ Using Tegatas □ Electronic Payments – Provides electronic payment formats for Japan. ▬ Importing Electronic Payments Data ▬ Japan Payment Format ▭ Setting Up Company Bank Records in Japan ▭ Setting Up Bank Records of Vendors in Japan ▭ Setting Up Bank Records of Employees in Japan ▭ Setting Up Bank Records of Customers in Japan ▭ Setting Up Bank Records of Partners in Japan □ Customer Credit Card Processing ▬ Setting Up Regional Payment Gateways Japan Help Topics 15

▭ VeriTrans

Reports

■ Japan Tax Report – Provides the section of the Japanese consumption tax form that shows the tax amounts. ■ Using Japan-Specific Reports – Provides localized financial reports for Japan. □ Japanese Balance Sheet Report □ Japanese Cash Flow Statement Report □ Japanese Equity Change Report □ Japanese Financial Report Package □ Japanese Income Statement Report

SuiteApps

■ Electronic Payments – Provides Japanese payment formats to enable businesses to pay vendor bills and employee expenses, and receive payments from customers within Japan. ■ International Tax Reports – Provides VAT/GST reports and online reporting generated in the local format for ease and accuracy of submission, sales and purchase reports by tax code, and pre-configured tax codes when a new nexus is created. Also provides deductible purchase tax calculation and reports for Japan. ■ Japan Localization Features – Provides several features created specifically for Japan. □ Japan Localization Limitations and Best Practices ■ NetSuite for Outlook – This SuiteApp is currently not supported by NetSuite Japan edition. ■ Payment Gateway – Provides integration with VeriTrans credit card payment gateway for Japan.

For more information about SuiteApps, go to SuiteApps.

Mexico Help Topics

■ Overview ■ Accounting ■ Order Management ■ SuiteApps

Overview

This guide contains a list of help topics that include information specific to Mexico.

Accounting

■ Taxation □ Installing SuiteApps for Mexico □ Mexico Compliance Features ▬ Mexico Compliance Custom Roles Mexico Help Topics 16

▬ Mexico Compliance Custom Fields ▬ Mexico Compliance Validations ▬ Mexico Compliance Validation Tool □ Mexico Tax Codes ▬ Tax Code Table for Mexico ▬ Tax Code Mapping for Mexico DIOT File □ Mexico Tax Setup ▬ Mexico Tax Preferences □ Mexico DIOT File ▬ Required Fields for Mexico DIOT Reporting ▬ Generating the Mexico DIOT File □ Mexico Electronic Accounting File ▬ Setting Up Mexico Electronic Accounting File ▭ Field Mapping for Mexico ◆ Mapping Account Group Codes for Mexico Chart of Accounts ◆ Mapping Bank Accounts and Payment Methods for Mexico Journal Entries ▭ Setting Up Mexico Tax Audit Files Configuration ▭ Developing a Mexico UUID Plug-in Implementation ◆ Mexico UUID Plug-in Implementation Best Practices ◆ Mexico UUID Plug-in Implementation Sample Code ▭ Create a Mexico UUID Plug-in Implementation Script File ▭ Add the Mexico UUID Plug-in Implementation ▭ Enable the Mexico UUID Plug-in Implementation ▭ Test the Mexico UUID Plug-in Implementation ▬ Generating Mexico Electronic Accounting File □ Automatic Tax Code Provisioning □ Statutory Chart of Accounts for Tax Audit Files

Order Management

■ Payment Processing □ Customer Credit Card Processing ▬ Setting Up Regional Payment Gateways ▭ PayU Latin America External Checkout

SuiteApps

■ Mexico Compliance Features – Provides custom fields, validations, and other customizations for Mexican businesses to comply with tax and other government requirements in Mexico. ■ International Tax Reports – Provides the tax code properties needed for Mexico tax codes. This SuiteApp also creates Mexico tax codes automatically when you add a Mexico nexus. Note that Mexico Help Topics 17

the automatic tax code provisioning feature requires that you first install the International Tax Reports SuiteApp in your account before you add the Mexico subsidiary/nexus. If the nexus already exists before you install the International Tax Reports SuiteApp, the tax codes for Mexico will not be automatically created for you, so you must create them manually. ■ Payment Gateway – Provides integration with PayU Latin America External Checkout payment gateway for Mexico. ■ Tax Audit Files – Generates extracts of general ledger and sub ledger data from NetSuite, to be used by tax authorities to audit transaction data. Includes the Mexico Declaración Informativa de Operaciones con Terceros (DIOT) file and Mexico Electronic Accounting File.

For more information about SuiteApps, go to SuiteApps.

Netherlands Help Topics

■ Overview ■ Accounting ■ Order Management ■ SuiteApps

Overview

This guide contains a list of help topics that include information specific to the Netherlands.

Accounting

■ Taxation □ Netherlands Tax Codes ▬ Netherlands Tax Code Changes ▬ Tax Code Table for Netherlands □ Netherlands VAT Report ▬ What goes into each box - Netherlands VAT report □ Automatic Tax Code Provisioning ▬ EU Mini One Stop Shop (MOSS) Tax Code Provisioning ▬ MOSS Tax Code Provisioning for Regular NetSuite Accounts □ EU Sales List for Netherlands □ EU Intrastat Report □ EU Notional VAT □ Understanding Notional VAT for EU B2B Transactions □ How NetSuite Determines the Notional Tax Code to Use for a Transaction □ Understanding EU VAT Reverse Charges

Order Management

■ Payment Processing Netherlands Help Topics 18

□ Electronic Payments – Provides electronic payment formats for the Netherlands. ▬ Importing Electronic Payments Data ▬ Netherlands Payment Formats ▭ Setting Up Company Bank Records in the Netherlands ▭ Setting Up Bank Records of Vendors in the Netherlands ▭ Setting Up Bank Records of Employees in the Netherlands ▭ Setting Up Bank Records of Customers in the Netherlands ▭ Setting Up Bank Records of Partners in the Netherlands

SuiteApps

■ Electronic Payments – Provides Netherlands payment formats to enable businesses to pay vendor bills and employee expenses, and receive payments from customers within the Netherlands. ■ International Tax Reports – Provides VAT/GST reports and online reporting generated in the local format for ease and accuracy of submission, EU Sales List reports, Intrastat reports, sales and purchase reports by tax code, and pre-configured tax codes when a new nexus is created.

For more information about SuiteApps, go to SuiteApps.

New Zealand Help Topics

■ Overview ■ Accounting ■ Customization ■ Order Management ■ SuiteApps

Overview

This guide contains a list of help topics that include information specific to New Zealand.

Accounting

■ Taxation □ New Zealand Tax Codes ▬ Tax Code Table for New Zealand □ New Zealand GST Report ▬ What goes into each box - New Zealand GST Report

Customization

■ Country-Specific Address Forms – Provides address forms formatted for New Zealand. New Zealand Help Topics 19

Order Management

■ Payment Processing □ Electronic Payments – Provides electronic payment formats for New Zealand. ▬ Importing Electronic Payments Data ▬ New Zealand Payment Formats ▭ Setting Up Company Bank Records in New Zealand ▭ Setting Up Bank Records of Vendors in New Zealand ▭ Setting Up Bank Records of Employees in New Zealand ▭ Setting Up Bank Records of Customers in New Zealand ▭ Setting Up Bank Records of Partners in New Zealand □ Customer Credit Card Processing ▬ Setting Up Regional Payment Gateways ▭ eWAY Rapid ▭ SecurePay and SecurePay FraudGuard

SuiteApps

■ Country-Specific Address Forms – Provides address forms formatted for New Zealand. ■ Electronic Payments – Provides New Zealand payment formats to enable businesses to pay vendor bills and employee expenses, and receive payments from customers within New Zealand. ■ International Tax Reports – Provides VAT/GST reports and online reporting generated in the local format for ease and accuracy of submission, sales and purchase reports by tax code, and pre- configured tax codes when a new nexus is created. ■ Payment Gateway – Provides integration with eWAY, eWAY Rapid, SecurePay, and SecurePay FraudGuard credit card payment gateways for New Zealand.

For more information about SuiteApps, go to SuiteApps.

Philippines Help Topics

■ Overview ■ Accounting ■ Order Management ■ SuiteApps

Overview

This guide contains a list of help topics that include information specific to the Philippines.

Accounting

■ Taxation Philippines Help Topics 20

□ Philippines Tax Codes ▬ Tax Code Table for the Philippines □ Accounting for Value Added Tax (VAT) - Philippines □ VAT Reports - Philippines ▬ Monthly and Quarterly VAT Reports for the Philippines ▬ What goes into each box - Philippines VAT report ▬ VAT RELIEF Reports – Quarterly Summary List of Sales (SLS) and quarterly Summary List of Purchases (SLP) □ Setting Up Withholding Tax - Philippines □ Accounting for Creditable Withholding Tax - Philippines □ Creating Withholding Tax Types - Philippines □ Creating Withholding Tax Codes - Philippines □ Creditable Withholding Tax Codes - Philippines □ Withholding Tax Reports - Philippines □ Tax Audit Files - Philippines □ Generating VAT/GST Reports ▬ Flagging Transactions Included in a VAT Return

Order Management

■ Payment Processing □ Customer Credit Card Processing ▬ Setting Up Regional Payment Gateways ▭ AsiaPay ▭ AsiaPay External Checkout

SuiteApps

■ International Tax Reports – provides VAT/GST reports and online reporting generated in the local format for ease and accuracy of submission, sales and purchase reports by tax code, and pre- configured tax codes when a new nexus is created. ■ Payment Gateway – Provides integration with AsiaPay, including AsiaPay External Checkout, credit card payment gateway for the Philippines. ■ Tax Audit Files – Generates extracts of general ledger and sub ledger data from NetSuite, to be used by tax authorities to audit transaction data. Includes the Philippines RR09-2009 audit files.

For more information about SuiteApps, go to SuiteApps.

Singapore Help Topics

■ Overview ■ Accounting Singapore Help Topics 21

■ Order Management ■ SuiteApps

Overview

This guide contains a list of help topics that include information specific to Singapore.

Accounting

■ Taxation □ Additional Setup Requirements for Singapore □ Singapore Tax Setup ▬ Singapore Tax Control Accounts ▬ Singapore Tax Types □ Singapore Tax Codes ▬ Tax Code Table for Singapore □ Tracking the Unique Entity Number □ Setting Tax Preferences □ Setting Tax Rounding Levels, Methods, and Precision Settings □ Accounting for Gross Sales Tax - Singapore □ Singapore GST Report ▬ What goes into each box - Singapore GST F5 Return □ Singapore Tax Audit File

Order Management

■ Payment Processing □ Electronic Payments – Provides electronic payment formats for Singapore. ▬ Importing Electronic Payments Data ▬ Singapore Payment Formats ▭ Setting Up Company Bank Records in Singapore ▭ Setting Up Bank Records of Vendors in Singapore ▭ Setting Up Bank Records of Employees in Singapore ▭ Setting Up Bank Records of Customers in Singapore ▭ Setting Up Bank Records of Partners in Singapore □ Customer Credit Card Processing ▬ Setting Up Regional Payment Gateways ▭ AsiaPay ▭ AsiaPay External Checkout ▭ eWAY Rapid Singapore Help Topics 22

SuiteApps

■ International Tax Reports – Provides VAT/GST reports and online reporting generated in the local format for ease and accuracy of submission, sales and purchase reports by tax code, and pre- configured tax codes when a new nexus is created. ■ Payment Gateway – Provides integration with AsiaPay, including AsiaPay External Checkout, and eWAY credit card payment gateways for Singapore. ■ Tax Audit Files – Generates extracts of general ledger and sub ledger data from NetSuite, to be used by tax authorities to audit transaction data. Includes the Singapore IAF.

For more information about SuiteApps, go to SuiteApps.

U.K. Help Topics

■ Overview ■ Account Setup ■ Accounting ■ Customization ■ Marketing ■ NetSuite Basics ■ Order Management ■ SuiteApps

Overview

This guide contains a list of help topics that include information specific to the U.K.

Account Setup

■ Understanding NetSuite Editions – Provides information about NetSuite U.K. edition. ■ Setting Up Company Information – Provides information about adding your company’s VAT registration number.

Accounting

■ Taxation □ Creating Tax Codes - U.K. □ Setting Tax Preferences □ Setting Tax Rounding Levels, Methods, and Precision Settings □ Taxing Transactions with a Contingent/Volume Discount □ Recording VAT on Prompt Payment Discounts on Sales Invoices for U.K. □ Recording VAT on Prompt Payment Discounts on Purchases for U.K. □ Setting Up Tax Filing for UK U.K. Help Topics 23

□ UK VAT 100 Tax Report ▬ What goes into each box - UK VAT 100 report ▬ Generating a UK VAT 100 Tax Report ▬ Submitting a VAT 100 Tax Return Online ▬ Viewing the VAT 100 Submission History ▬ Errors in your VAT 100 Submission ▬ Viewing the Submitted VAT 100 in the File Cabinet □ Automatic Tax Code Provisioning ▬ EU Mini One Stop Shop (MOSS) Tax Code Provisioning ▬ MOSS Tax Code Provisioning for Regular NetSuite Accounts □ EU Sales List for UK ▬ Viewing an EU Sales List (ESL) Report for the UK ▬ Submitting an EU Sales List (ESL) Online in the UK to HMRC ▬ Viewing the ESL Submission History ▬ Errors in your ESL Submission ▬ Viewing the Submitted UK ESL □ Generating an EU Sales List Report □ EU Intrastat Report ▬ EU Intrastat Report Overview ▬ Intrastat Report Dispatches and Arrivals Forms ▬ Generating an EU Intrastat Report ▬ Intrastat Report for UK □ Sales and Purchase Reports Grouped by Tax Code □ Electronic Tax Filing Using NetSuite □ Flagging Transactions Included in a VAT Return □ Discount Methods (VAT Nexuses) □ Applying VAT Before or After Discounts □ EU Notional VAT □ Understanding Notional VAT for EU B2B Transactions □ How NetSuite Determines the Notional Tax Code to Use for a Transaction □ Understanding EU VAT Reverse Charges

Customization

■ Country-Specific Address Forms – Provides address forms formatted for the U.K.

Marketing

If you use the Netsuite U.K. Edition, to comply with U.K. law, your business address and VAT number are included in the footer of all email you send to those outside of your company.

■ Email Marketing Campaigns U.K. Help Topics 24

□ Optimizing Email Campaigns

NetSuite Basics

If you use the NetSuite U.K. Edition, to comply with U.K. law, your business address and VAT number are included in the footer of all email you send to those outside of your company.

■ Sending Email from NetSuite □ Sending Email from Records

Order Management

■ Payment Processing □ Electronic Payments – Provides electronic payment formats for the UK. ▬ Importing Electronic Payments Data ▬ UK Payment Formats ▭ Setting Up Company Bank Records in the UK ▭ Setting Up Bank Records of Vendors in the UK ▭ Setting Up Bank Records of Employees in the UK ▭ Setting Up Bank Records of Customers in the UK ▭ Setting Up Bank Records of Partners in the UK □ Customer Credit Card Processing ▬ Setting Up Regional Payment Gateways ▭ eWAY Rapid ▭ SecurePay and SecurePay FraudGuard ■ Shipping □ Registering a UPS® Account (UK)

SuiteApps

■ Country-Specific Address Forms – Provides address forms formatted for the U.K. ■ Electronic Payments – Provides U.K. payment formats to enable businesses to pay vendor bills and employee expenses, and receive paymentss from customers within the U.K. ■ International Tax Reports – Provides VAT/GST reports and online reporting generated in the local format for ease and accuracy of submission, EU Sales List reports, Intrastat reports, sales and purchase reports by tax code, and pre-configured tax codes when a new nexus is created. ■ Payment Gateway – Provides integration with eWAY and eWAY Rapid, except preauthorization, credit card payment gateways for the U.K.

For more information about SuiteApps, go to SuiteApps.

U.S. Help Topics

■ Overview U.S. Help Topics 25

■ Account Setup ■ Accounting ■ Customization ■ Order Management ■ SuiteApps

Overview

This guide contains a list of help topics that include information specific to the U.S.

Account Setup

■ Understanding NetSuite Editions – Provides information about NetSuite U.S. edition.

Accounting

■ Taxation □ Setting U.S. Tax Preferences. □ Creating Tax Codes - U.S. Nexus. □ Creating a Tax Group (United States) □ Importing the State Sales Tax Table □ Enabling U.S. Tax Lookup □ Taxing Previous-Year Sales with State Tax Codes - U.S. Edition □ Applying Sales Tax to Discount Items (U.S. and Canada) □ Discount Methods (U.S. and Canada) □ Viewing U.S. Tax Reports. □ Paying Sales Tax - United States.

Customization

■ Country-Specific Address Forms – Provides address forms formatted for the U.S.

Order Management

■ Payment Processing □ Electronic Payments – Provides electronic payment formats for the U.S. ▬ Importing Electronic Payments Data ▬ US Payment Formats ▭ Setting Up Company Bank Records in the US ▭ Setting Up Bank Records of Vendors in the US ▭ Setting Up Bank Records of Employees in the US U.S. Help Topics 26

▭ Setting Up Bank Records of Customers in the US ▭ Setting Up Bank Records of Partners in the US ■ Shipping □ U.S. Postal Service®/Endicia® ▬ Creating an Endicia (USPS) Account ▬ Registering a USPS Account with NetSuite ▬ Getting Started With USPS Integration ▬ Using USPS Real-Time Rates □ Shipping Integration with FedEx, UPS, and USPS/Endicia ▬ Using Shipping Integration with Multiple Locations

SuiteApps

■ Country-Specific Address Forms – Provides address forms formatted for the U.S. ■ Electronic Payments – Provides U.S. payment formats to enable businesses to pay vendor bills and employee expenses, and receive payments from customers within the U.S.