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Table of Contents Table of Contents Product Guide Overview Page 2 About BritRail – Who is it for? Page 2 BritRail Product Guide – What is it for? Page 2 Our Passes Page 2 BritRail Map Page 3 BritRail Pass Tickets Page 4 BritRail Passes Page 5 BritRail Pass Page 5 BritRail England Pass Page 6 BritRail London Plus Pass Page 7 BritRail South West Pass Page 8 BritRail Pass + Ireland Page 10 BritRail Freedom of Scotland Pass Page 11 BritRail Central Scotland Pass Page 12 BritRail Scottish Highlands Pass *NEW* Page 13 BritRail Event Pass Page 15 BritRail Point to Point Tickets Page 16 BritRail Discounts Page 17 Contact Information Page 18 1 Room F2. 1 231, Vauxhall Bridge Road, London, SW1V 1EH [email protected] • T: 44 207 953 4062 • F: 44 207 953 4086 Overview About BritRail - Who it’s For? BritRail is a trademark owned and registered by the Association of Train Operating Companies (ATOC). BritRail was created as an initiative by the train operating companies in order to entice International travellers to visit Britain and explore its countryside by train. Since the year 2000, ATOC has selected ACP Rail International as its official global distribution and marketing arm for BritRail. Through the trademarked BritRail name, ACP Rail International provides BritRail products to visitors from around the world. Normally, BritRail passes and tickets must be purchased overseas. They can also be purchased at the Golden Tours UK office upon proof of foreign residency and a valid return airfare ticket. Golden Tours Visitor Centre 11a Charing Cross Road, London WC2H 0EP Open 9:30am to 5pm. UK residents can also travel with an international BritRail pass holder if they purchased the BritRail Guest Pass. See page 17 for details on the BritRail Guest Pass. Note that lost BritRail Passes can no longer be replaced. BritRail Product Guide - What is it For? The purpose of the BritRail Product Guide is to help employees of the UK Rail Network familiarize themselves with BritRail and the BritRail product line. In this document you will find information on BritRail Passes and Point to Point tickets, promotions and discounts and contact information should you ever require additional help. Please take the time to familiarize yourself with the contents, so that you may provide the highest quality service to BritRail travellers. Our Passes Each BritRail Pass has its own unique set of characteristics including validity period, territory it covers, discounts available and additional promotions they provide. The BritRail map (see page 3) shows an overview of the different passes, rail lines and territories they provide travel in. 2 Room F2. 1 231, Vauxhall Bridge Road, London, SW1V 1EH [email protected] • T: 44 207 953 4062 • F: 44 207 953 4086 BritRail Map 3 Room F2. 1 231, Vauxhall Bridge Road, London, SW1V 1EH [email protected] • T: 44 207 953 4062 • F: 44 207 953 4086 BritRail Pass Tickets There are 3 possible layouts for a BritRail Pass. Each contains the same information and will be printed on coded ticket stock. Below, you will find an example of each possible pass layout. Please note: Consecutive passes do not include the date boxes. When Verifying a Pass: The names of the travellers should match the names on the Passes as a BritRail Pass can only be used by its owner. Travellers need to fill in the “Day” and “Month” on the day they are travelling, prior to boarding the train. Validating Passes: Passes must be validated before travelling. Passes can be validated at any manned station. Please note: If first rail station is not manned, the pass can be used for boarding under the condition that it is validated at the next manned station. Railway staff should check to make sure that the validity of the pass has not expired, that the traveller has proof of foreign residency and that the date of travel has been filled in. 4 Room F2. 1 231, Vauxhall Bridge Road, London, SW1V 1EH [email protected] • T: 44 207 953 4062 • F: 44 207 953 4086 BritRail Passes BritRail Pass Features: BritRail Flexi Pass permits the holder to choose the travel days within the period of validity. BritRail Consecutive Pass is valid for travel on a set number of consecutive days. Validity: Pass must be validated within 6 months of the date of purchase. Available in 1st or Standard Class. Flexi passes are available for 3, 4, 8 or 15 days of travel within 2 months. Consecutive passes are available for 3, 4, 8, 15, 22 or 30 days of travel. Territory and boundaries: England, Wales and Scotland. Discounts Available: Guest Pass, Party, Family, Low Season, Youth, Eurail Passholder and Senior. See Page 17 for details. Promotions: Provides access to the Heathrow, Gatwick and Stansted Express trains. In order to take advantage of the reduced rates on Eurostar, travellers must present a valid BritRail pass at the time of purchase (Does not use up a travel day on the pass). Notes: BritRail Euro Flexi Passes exists for residents of Europe living outside the UK. They are available for 2, 3, 4, 8 or 15 days of travel within 1 month. The Eurail Passholder discount is not available on the BritRail Euro Flexi Pass. BritRail Euro Consecutive Passes exists for residents of Europe living outside the UK. They are available for 2, 4, 8, 15, 22 or 30 days of travel. The Eurail Passholder discount is not available on the BritRail Euro Consecutive Pass. Residents of the Republic of Ireland are eligible to purchase a BritRail Pass, whereas residents of Northern Ireland are not. 5 Room F2. 1 231, Vauxhall Bridge Road, London, SW1V 1EH [email protected] • T: 44 207 953 4062 • F: 44 207 953 4086 BritRail England Pass Features: BritRail England Flexi Pass permits the holder to choose the travel days within the period of validity. BritRail England Consecutive Pass is valid for travel on a set number of consecutive days. Validity: Pass must be validated within 6 months of the date of purchase. Available in 1st or Standard Class. Flexi passes are available for 3, 4, 8 or 15 days of travel within 2 months. Consecutive passes are available for 3, 4, 8, 15, 22 or 30 days of travel. Territory and boundaries: England - The boundary stations for this pass are: Carlisle, Berwick upon Tweed, Lydney, Gloucester, Cheltenham, Hereford, Bucknell, Shrewsbury, Chirk, Crewe, Chester, West Kirby. Discounts Available: Guest Pass, Party, Family, Low Season, Youth, Eurail Passholder and Senior. See page 17 for details. Promotions: Provides access to the Heathrow, Gatwick and Stansted Express trains. In order to take advantage of the reduced rates on Eurostar, travellers must present a valid BritRail pass at the time of purchase (Does not use up a travel day on the pass). Note: BritRail Euro England Flexi Passes exists for residents of Europe living outside the UK. They are available for 2, 4, 8 or 15 days of travel within 1 month. The Eurail Passholder discount is not available on the BritRail Euro England Flexi Pass. BritRail Euro England Consecutive Passes exists for residents of Europe living outside the UK. They are available for 2, 4, 8, 15, 22 or 30 days of travel. The Eurail Passholder discount is not available on the BritRail Euro England Consecutive Pass. 6 Room F2. 1 231, Vauxhall Bridge Road, London, SW1V 1EH [email protected] • T: 44 207 953 4062 • F: 44 207 953 4086 BritRail London Plus Pass Features: BritRail London Plus Pass is a flexible pass that permits the holder to choose the travel days within the period of validity. Validity: Pass must be validated within 6 months of the date of purchase. Available in 1st or Standard Class. Passes are available for 2 or 4 days of travel within 8 or 7 days of travel within 15. Territory and boundaries: South East England - The Boundary Stations of the London Plus Pass are: Harwich, Kings Lynn, Huntingdon, Bedford, Long Buckby, Stratford-upon-Avon, Worcester Foregate Street, Bedwyn, Salisbury, Bristol Temple Meads and Weymouth. Discounts Available: Children 5 - 15 pay half the adult fare. Children under 5 travel free. Promotions: The Pass comes with 2 extra coupon vouchers valid on the Heathrow, Gatwick or Stansted Express. In order to take advantage of the reduced rates on Eurostar, travellers must present a valid BritRail pass at the time of purchase (Does not use up a travel day on the pass). Note: The BritRail Euro London Plus Pass is only available to European residents. The BritRail Euro London Plus Pass does NOT contain 2 Airport Express coupons. 7 Room F2. 1 231, Vauxhall Bridge Road, London, SW1V 1EH [email protected] • T: 44 207 953 4062 • F: 44 207 953 4086 BritRail South West Pass Features: BritRail South West Flexi Pass permits the holder to choose the travel days within the period of validity. BritRail South West Consecutive Pass is valid for travel on a set number of consecutive days. Validity: Pass must be validated within 6 months of the date of purchase. Available in 1st or Standard Class. Flexi passes are available for 3, 4, 8 or 15 days of travel within 2 months. Consecutive passes are available for 3, 4, 8, 15, 22 or 30 days of travel. Territory and boundaries: The BritRail South West Pass is valid on most mainline and branchline services operated by First Great Western, South West Trains and Heathrow Express trains. The BritRail South West Pass cannot be used to travel on the following routes: any train west of Swansea; any train between Gloucester and Newport via Chepstow; First Western’s Night Riviera sleeper service, unless a berth has been purchased in addition to the BritRail South West Pass; any train services east of Portsmouth, even if this route is operated by First Great Western; any route in South Wales other than the Newport – Cardiff – Swansea mainline; any service operated by Arriva Cross Country, Arriva Trains Wales, Chiltern, Southern, First Capital Connect, Southeastern or London Midland.
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