Executive Position Profile
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ORGANIZATION Volunteers of America - Minnesota and Wisconsin POSITION President and Chief Executive Officer BRIEF Ballinger|Leafblad is pleased to partner with Volunteers of America - Minnesota and Wisconsin in the search for its next President and Chief Executive Officer. ORGANIZATIONAL OVERVIEW Minnesota and Wisconsin A committed staff of over 770 professionals along with 1500 volunteers is the heart and soul of Volunteers of America - Minnesota and Wisconsin. The organization has 110 locations in Minnesota and Wisconsin. The organization is led by the President and Chief Executive Officer, who reports to an independent board of directors made up of volunteer community and business leaders. The operating budget for fiscal year ending June 30, 2020 is approximately $46 million, with $31 million provided through government funding and $14.5 million generated by program service fees and the balance coming from other sources. National Volunteers of America (VOA) is one of the nation’s largest and most-respected social service organizations, serving 1.5 million people in over 400 communities in 46 states as well as the District of Columbia and Puerto Rico each year. In addition, at a national level, VOA is a unique ministry of service based on compassion and a desire to share and provide services to people of all backgrounds. VOA operates through 30 local affiliates; each is individually incorporated and governed by local boards of directors, and chartered to carry out the organization's mission in a particular geographic area. “ Our strong stewardship positions us to keep investing in compassion and the communities we serve. 2 HISTORY National Volunteers of America was founded in 1896 by Ballington and Maud Booth. Ballington Booth described the special role of VOA as “an organization which brings together the work of the church and the work of the social service organization.” Volunteers of America was founded in Minnesota in 1896 and in Wisconsin in 1929. The two organizations merged in 2013 forming one of the oldest and largest health and human service organizations in the upper Midwest. CEO TRANSITION This exciting opportunity is available due to the retirement of Paula Hart, President and CEO since 2011. The organization recently completed a 5-year Strategic Plan for the years 2020-2024, focused on becoming a national model of excellence in human services while continuing to be a strong and innovative nonprofit organization. DIVERSITY AND INCLUSION Volunteers of America - Minnesota and Wisconsin supports the following statement of diversity and inclusion: In pursuit of our mission - to help people build hope, resilience and well-being - we commit to: Serve a wide range of people and communities — embracing and valuing diversity; Recruit a diverse board of directors, staff, and volunteers; Partner with funders to achieve our shared diversity, inclusion and equity goals; Identify and work with diverse vendors, contractors and consultants; Advocate public policy that advances inclusion and equity; inter-cultural understanding through learning opportunities and intentionally inclusive dialogue; and Cultivate an environment that vigorously commits to the development and success of people with identities seen and not seen that have been historically marginalized. We acknowledge that identity is a visible and invisible set of attributes, preferences and experiences. We apply the principles of diversity, equity and inclusion in our policies and practices. We embed these principles in our strategic plan. We understand these commitments as a continuous process, which we believe will contribute to a more equitable, sustainable, peaceful, and just world... a world that fulfills God's hope for all of us. 3 VOLUNTEERS OF AMERICA - MINNESOTA AND WISCONSIN LOCATIONS VALUES Compassion Integrity Perseverance MISSION SERVICES AND PROGRAMS We help people build hope, Through more than 60 services, Volunteers of America - resilience and well-being Minnesota and Wisconsin touches the lives of more than 24,000 people in 110 locations. FOSTER CARE programs offer residential care for emotionally and/or behaviorally challenged children who cannot live with their birth parents. The programs also VISION monitor and support participating foster home families. We envision communities MENTAL HEALTH CASE MANAGEMENT offers where all lives are uplifted coordination of services, enabling individuals with severe emotional disturbances or mental health issues to either remain at home or in the community, Specialties include Outpatient Therapy serving ages 11-25 to MOONSHOT address suicidal ideation, self-harming behavior, and other challenges. Be a national model of excellence in health and human services Deaf, Hard of Hearing, and Deafblind Services support school, clinic, and community-based therapy for children, adolescents, young adults and their families. Staff are fluent in American Sign Language. EDUCATION SERVICES include Charter School Authorizing for Minnesota charter schools that provide successful learning opportunities to students in small, educationally creative settings. Authorization includes strong oversight, accountability and resources to help charter schools succeed. VOA High School is a state-approved alternative program serving Minneapolis Public School students. 4 SERVICES AND PROGRAMS, cont’d. RESIDENTIAL TREATMENT CENTERS support mental health and communication for struggling children, adolescents and their families to improve their quality of life and help them lead successful lives in their homes and community. Residential Treatment Centers include Avanti Center for biological females ages 13-18 who are experiencing a mental health crisis and need residential treatment, short-term evaluation, or shelter. 25,074 Children’s Residential Treatment Center treats severely emotionally disturbed children ages 11-17 who suffer People Served primary psychiatric challenges such as mood and anxiety disorders, personality disorders, self-destructive behavior, in 2018 eating disorders, and thought/dissociative disorders. Bar None Residential Teatment Center treats at-risk males, ages 12-18, offering a variety of residential treatment and aftercare services, as well as evaluation and stabilization options, for emotional and behavioral problems. Omegon Residential Treatment Center treats 12 to 17-year old male and female adolescents who are experiencing serious emotional, social and/or behavioral disorders, combined with abuse/dependency of mood altering chemicals. COMMUNITY SERVICES FOR OLDER ADULTS in Minnesota and Wisconsin include Assisted Living, Culturally Responsive Caregiver Support and Dementia Services, Estate & Elder Law Services, Hmong Elder Connections, Protective Services & Center for Excellence in Supported Decision Making, Senior Mental Health, Care Management and Consultation, Adult Day Programs, Highrise Social Services, Park ElderCenter, and Senior Nutrition. The RSVP Program identifies volunteer opportunities for its members who are age 55 and over that meet their individual skills, interests, schedule and geographic availability. COMMUNITY JUSTICE Amicus has been a leader in service in the criminal justice arena for over 50 years and merged with Volunteers of America - Minnesota and Wisconsin in 2013. Its mission is to partner with people currently being supervised by the criminal justice system or those with a criminal record and community members to help build successful lives and stronger communities. Amicus provides one of the state's longest-standing and most successful transitional mentoring programs for those leaving incarceration. 5 SERVICES AND PROGRAMS, cont’d. SERVICES FOR PEOPLE WITH SPECIAL NEEDS include housing in a community residential setting in Minnesota and Wisconsin. Individualized services are also provided for children and older adults with developmental or physical disabilities, and those with mental illness tailored to support their needs in a home, apartment or other community living situation. 6 INNOVATION at VOLUNTEERS OF AMERICA MINNESOTA and WISCONSIN Volunteers of America - Minnesota and Wisconsin is a 123- year old agency that each day rededicates itself to becoming a national model of excellence in health and human services. VOA helps people build hope, resilience and well- being in their lives through innovative services such as: Apartment Hub for People with Special Needs is a pilot service in central Minnesota that leverages technology to support people with disabilities as they rent apartments that are fully integrated into the community. Center for Excellence in Supportive Decision Making addresses abuse and overuse in guardianship. It is enhancing quality of life by increasing knowledge and awareness through its launch of a statewide model of excellence to improve guardianships and promote alternatives. Community Health Workers provide culturally and linguistically relevant support and services to Minneapolis Public Housing Authority residents. Community Justice Services Men of Rafiki serves African American men involved with the criminal justice system through comprehensive, culturally responsive services to assist in building new lives upon release. Sisters Helping Sisters is an innovative gender-specific re-entry program at the state prison in Shakopee. Culturally Responsive Caregiver Support and Dementia Services is responsive to a pressing need for caregiver support for African Americans, East African and Hmong community members facing dementia. This service features the only mobile