Notice 33 Directors’ Report 40 Management Discussion and 68 Analysis Corporate Governance Report 106 Content Business Responsibility Report 128 Board of Directors 02 Consolidated Financial Statements Management Team 04 Auditors’ Report 146 Performance by Numbers 06 Consolidated Balance Sheet 150 Letter from CEO 08 Consolidated Statement 151 Shaping the Future - 12 of Profit and Loss Retail, BFSI, Life Sciences, Consolidated Cash 152 India, Innovation Flow Statement Building a Digital learning Platform 22 Notes forming part 154 Digital Talent Pipeline 23 of the Consolidated Financial Statements From Employee Experience to ENGAGEMENT 24 Transforming India's Oldest Public Unconsolidated Financial Statements Healthcare Institutions 25 Auditors’ Report 188 Impacting the Community - Swachh Bharat 26 Balance Sheet 194 Taking STEM to grassroots 27 Statement of Profit and Loss 195 Building a Healthy Active Community 28 Cash Flow Statement 196 Awards 29 Notes forming part of 197 the Financial Statements Route Map to the AGM Venue 32 Statement under Section 129 of 232 the Companies Act, 2013 relating to subsidiary companies Attendance Slip / Proxy Form 235 Updation Form 237 Board of Directors (Standing - Left to Right) (Seated - Left to Right) A Mehta V Thyagarajan P A Vandrevala V Kelkar N Chandrasekaran C P Mistry Director Director Director Director Chief Executive Officer Chairman & Managing Director 02 I TCS Annual Report 2015-16 (Standing - Left to Right) (Seated - Left to Right) O P Bhatt R Sommer I Hussain Aarthi Subramanian C M Christensen Director Director Director Executive Director Director TCS Annual Report 2015-16 I 03 Management Team Corporate N Chandrasekaran Aarthi Subramanian Rajesh Gopinathan Ajoyendra Mukherjee Chief Executive Officer Global Head of Chief Financial Officer Global Head, Human Resources & Managing Director Delivery Excellence, Governance & Compliance Suprakash Mukhopadhyay John Lenzen Pradipta Bagchi K Ananth Krishnan Vishwanathan Iyer Company Secretary Marketing Communication Research & Development Legal & Treasury Geography Heads Surya Kant Henry Manzano Ravi Viswanathan Girish Ramachandran AS Lakshminarayanan North America, Latin America India, Middle-East & Africa Asia Pacific Japan UK & Europe Strategic Growth Unit Heads NG Subramaniam Venguswamy Ramaswamy Financial Solutions iON 04 I TCS Annual Report 2015-16 Industry Service Unit Heads K Krithivasan Susheel Vasudevan Ramanamurthy Magapu Suresh Muthuswami Banking & Banking & Banking & Insurance & Healthcare Financial Services Financial Services Financial Services Pratik Pal Debashis Ghosh Milind Lakkad Kamal Bhadada Retail, Travel & Life Sciences, Manufacturing Communication, Media Consumer Products Manufacturing & Energy & Information Services Service Unit Heads Krishnan Ramanujam Regu Ayyaswamy Dinanath Kholkar P R Krishnan Enterprise Solutions & Engineering & Business Process Services IT Infrastructure Services Global Consulting Practice Industrial Services Siva Ganesan Satya Ramaswamy Assurance Services Digital Enterprise Services & Solutions TCS Annual Report 2015-16 I 05 Performance by Numbers People by Numbers `28,642 CR `24,292 CR EBIT/OPERATING INCOME NET INCOME 26.4% * 22.4% * ç `21,581 CR NET CASH FROM OPERATIONS `1,08,646CR UP 14.8% REVENUE GROWTH `381CR `2,024 CR GLOBAL CORPORATE CAPEX SOCIAL RESPONSIBILITY CR `32,534 CR `10,220 INVESTED FUNDS DIVIDENDS (Includes proposed dividend) REVENUE PER EMPLOYEE PROFIT PER EMPLOYEE ` 30,70,464 ` 6,86,514 ç ` 29,60,946 ` 6,85,482 Total Employees Women Employees New Joinees Nationalities FY 2015 FY 2016 FY 2015 FY 2016 3,50,000+ 1,15,000+ 90,000+ 125+ ç Excludes employee rewards *Percentage of revenues 06 I TCS Annual Report 2015-16 TCS Annual Report 2015-16 I 07 Performance by Numbers People by Numbers `28,642 CR `24,292 CR EBIT/OPERATING INCOME NET INCOME 26.4% * 22.4% * ç `21,581 CR NET CASH FROM OPERATIONS `1,08,646CR UP 14.8% REVENUE GROWTH `381CR `2,024 CR GLOBAL CORPORATE CAPEX SOCIAL RESPONSIBILITY CR `32,534 CR `10,220 INVESTED FUNDS DIVIDENDS (Includes proposed dividend) REVENUE PER EMPLOYEE PROFIT PER EMPLOYEE ` 30,70,464 ` 6,86,514 ç ` 29,60,946 ` 6,85,482 Total Employees Women Employees New Joinees Nationalities FY 2015 FY 2016 FY 2015 FY 2016 3,50,000+ 1,15,000+ 90,000+ 125+ ç Excludes employee rewards *Percentage of revenues 06 I TCS Annual Report 2015-16 TCS Annual Report 2015-16 I 07 cent LTM (last 12 months) for IT professionals. Our Smart Enterprises are quick to recognise that in a Digital employee engagement programs like Fit4Life, world, experience supercedes features. This was not Purpose4Life and SafetyFirst are helping create the case even five years ago, when we would buy a awareness about health and fitness as well as enabling product based on its features alone without even our employees to engage with the community to make a opening the box! But now it’s the experience of positive impact. the product or service that determines our buying Letter from the CEO behaviour. The reason we focus on experience today is It is the commitment and dedication of these TCSers because new features are only one software release Our rich customer base, domain expertise and across the world that has helped your Company perform away. Whatever the product, be it a smart watch or “ on a sustained basis. On behalf of all the shareholders, even a car, every software release brings new and deep understanding of the customer landscape, I would like to thank every TCSer for their drive and enriched features. passion that has helped this organisation maintain its technology investments and IP combined with growth and momentum. For a Smart Enterprise to respond in real-time or ahead our global scale puts us in pole position to make of time requires dematerialisation of an enterprise Today, customers see your Company as a partner of where physical assets now have a Digital interface. a significant impact in the Digital world.” choice for their transformation initiatives. This is evident Once dematerialised, all enterprise’s assets - from the strength of the customer revenue metrics technology, infrastructure, operations, logistics, which have shown exceptional improvement in FY16. customer data and content - become software driven We added eight new customers in the $100+ million and therefore now available for seamless correlation band taking the total to 37 customers, while and deriving proactive insights. For example, as goods 37 new customers were added in the $10+ million from cars to cans become more ‘intelligent’, band totalling 298 customers. Our customer a dematerialised smart enterprise can execute, satisfaction scores also reached an all-time high, respond, plan and predict in real-time using insights Dear Shareholders, reflecting this trend. gleaned from big data. Your Company delivered a strong performance during In terms of markets, growth was well distributed with 2015-16 and crossed the trillion rupee revenue North America growing 10.8 per cent, Europe by 12.9 Digital Technology Trends To succeed, Smart Enterprises have to be Agile by milestone, with reported revenues of `1,08,646 crore at per cent and United Kingdom by 8.3 per cent in constant Demand for our services is being driven by the default. Agility is the ability of an enterprise to move with an annual growth of 14.8 per cent. Operating margins currency terms. India crossed $ 1 billion milestone in acceleration in the adoption of Digital. Digital is creating speed and respond to changes in its environment swiftly were an industry benchmark at 26.4 per cent for the annual revenues while overall revenues from new new opportunities for enterprises to drive Efficiency and (for example, when launching new products). year, well within our target range of 26-28 per cent. Growth Markets exceeded $ 3.3 billion on in FY16. Simplification across the business. Most brick and Your Company is proactively increasing its use of mortar businesses were built in a pre-digital era. Agile/ DevOps (Development + Operations) TCS remained the most profitable company in the Indian From a services perspective, growth was led by Therefore, to thrive in the Digital economy, enterprises methodologies to radically decrease the time to market IT services industry posting net margins of 22.4 per cent Infrastructure services, Products & Platforms are on a quest to deliver unique customer experiences, of new solutions, while bringing about greater and annual net profit of `24,292 crore. This performance and Assurance services. Digital services grew by gain real-time access to insights, improve workforce collaboration between IT and business. has enabled your Company to retain its position as the 52.2 per cent annually with revenues crossing the productivity and create a hyper-connected eco-system. most valuable company in India with a market $ 2 billion mark. Further, to make sense of voluminous and unstructured capitalisation of `4,95,770 crore (US$ 74.84 billion) as The impact of “Digital Technologies” has further data that is increasing exponentially, Smart Enterprises on March 31, 2016. There were some headwinds in the business intensified in the past twelve months. We are living in a are using Artificial Intelligence technologies for environment for your Company. Adverse cross currency digital age, characterised by an accelerating trend of developing machine learning and deep learning We have continued our practice to consistently reward movements severely impacted the reported US$ hyper-connectivity between humans and also between capabilities. Software robots are playing a bigger role in our shareholders. In FY16, our total dividend pay-out revenue of 16.55 billion by 4.8 per cent. This resulted in humans and smart devices. As you go through this our lives – from algorithmic trading and advisory was `43.50 per share including `27 per share proposed lower US$ revenue growth of 7.1 per cent year-on-year annual report, we have attempted to showcase some of services in financial markets to mapbots which give us as final dividend. The earnings per share for the company compared to 11.9 per cent growth in constant currency the key technology and business trends that are shaping daily driving directions.