The Noncommissioned Officer Corps on Leadership, the Army, and America; and the Noncommissioned Officer Corps on Training, Cohesion, and Combat (1998 )
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2016 Reprint, with Minor Changes IMCEN Books Available Electronically, as of September 2001 (Before the 9/11 Terrorist Attacks on New York and the Pentagon, September 11, 2001) The Chiefs of Staff, United States Army: On Leadership and The Profession of Arms (2000). Thoughts on many aspects of the Army from the Chiefs of Staff from 1979–1999: General Edward C. Meyer, 1979–1983; General John A. Wickham, 1983–1987; General Carl E. Vuono, 1987–1991; General Gordon R. Sullivan, 1991–1995; and General Dennis J. Reimer, 1995–1999. Subjects include leadership, training, combat, the Army, junior officers, noncommissioned officers, and more. Material is primarily from each CSA’s Collected Works, a compilation of the Chief of Staff’s written and spoken words including major addresses to military and civilian audiences, articles, letters, Congressional testimony, and edited White Papers. [This book also includes the 1995 IMCEN books General John A. Wickham, Jr.: On Leadership and The Profession of Arms, and General Edward C. Meyer: Quotations for Today’s Army.] Useful to all members of the Total Army for professional development, understanding the Army, and for inspiration. 120 pages. The Sergeants Major of the Army: On Leadership and The Profession of Arms (1996, 1998). Thoughts from the first ten Sergeants Major of the Army from 1966–1996. Subjects include leadership, training, combat, the Army, junior officers, noncommissioned officers, and more. Useful to all officers and NCOs for professional development, understanding the Army, and for inspiration. Note: This book was also printed in 1996 by the AUSA Institute of Land Warfare. 46 pages. The Officer/NCO Relationship: Words of Wisdom and Tips for Success (1997). Thoughts and advice from senior officers and NCOs on key Army officer/NCO relationships. Includes chapters on the platoon leader/platoon sergeant, company commander/first sergeant, battalion commander/battalion CSM, and overall officer/NCO relationships. Scope includes several centuries of military experience. Useful for officers and NCOs at all levels. 1st edition 50 pages; 2nd edition 48 pages. The Noncommissioned Officer Corps on Leadership, the Army, and America; and The Noncommissioned Officer Corps on Training, Cohesion, and Combat (1998 ). Two books of NCO wisdom and experience from the days of the Romans to 1997. Useful for all NCOs, officers, and soldiers. Also useful to young officers for their professional development, to better understand the Noncommissioned Officer Corps, and to benefit from NCO experience. 72 and 77 pages. Command, Leadership, and Effective Staff Support: A Handbook Including Practical Ways for the Staff to Increase Support to Battalion and Company Commanders (1995, 1996). Focuses on leadership and the effective staff support of leaders and units. Material is based on the writings of senior officers, senior NCOs, practical experience, and an analysis of the Army’s leadership and staff manuals from WWII to the 1990’s. The leadership chapters apply to leaders at all levels. The chapters for the staff focus primarily on how the battalion and brigade staff can better support the chain of command from the battalion commander through squad leaders. 224 pages. The US Army Noncommissioned Officer Corps: A Selected Bibliography (1998). A bibliography of significant NCO-related materials. 34 pages. Electronic copies of the above books are available in two ways: [Note: Info current as of September 2001] 1. E-mail the IMCEN XO, currently LTC Dean Mattson, at [email protected], or call (703) 697-1365; DSN 227-1365. Address: Information Management Support Center, 6602 ARMY Pentagon, Washington, DC 20310-6602. 2. Download from the Center for Army Lessons Learned’s Website at http://call.army.mil, click on CALL Products, then click on Special Products. 2016 versions online at cissm.umd.edu/ (as of 2017) Preface and Acknowledgments This is a book of quotations by and about noncommissioned officers, and spans centuries of the Army’s experience in peace and war. It includes all members of the Total Army: the Active Army, the Reserve Components (Reserves and National Guard), the Army Family, the Civilian Corps, Veterans, and the Retired Corps, and has three purposes: 1. To share some of the knowledge and practical experience of members of the Army’s Noncommissioned Officer Corps. NCO knowledge and experience is invaluable, for the challenges of military service can only be met through leadership, training, and teamwork, and NCOs provide more than three-quarters of the Army’s leadership. 2. To recognize the contributions of the Noncommissioned Officer Corps to the Army and the Nation, for as Tom Clancy wrote, noncommissioned officers are “the guys who make the Army work.” 3. To encourage more writing by and about the Army’s Noncommissioned Officer Corps. NCO wisdom is both practical and profound, and forms a body of knowledge essential to the accomplishment of the Army’s mission. Grateful acknowledgment is made for the support provided by the staff of the Pentagon Library, Center of Military History, U.S. Army Sergeants Major Academy Historical Office, U.S. Army Sergeants Major Academy Learning Resources Center, U.S. Army Museum of the Noncommissioned Officer, and the Office of the Chief, Public Affairs (Command Information), in particular Debbie Reed, Dr. Robert Wright, Linda Gaunt, Marijean Murray, L. R. Arms, Bill Morris, and especially Dr. Robert Bouilly. I am very grateful to the following individuals for their help in special areas: Susan Borcherding, Gerhard Borcherding, John E. Morris, and especially Dr. Ernest Fisher, author of Guardians of the Republic: A History of the Noncommissioned Officer Corps of the U.S. Army. I would particularly like to thank the following individuals for their sustained support and help: Michelle A. Davis, LTC Dean Mattson, Michael Selves, CSM Jimmie Spencer, Dr. Andrea M. Williams, Kenneth B. Williams, Dr. Margaret Scheffelin, and Clifford Yamamoto. A special thanks to the Sergeants Major of the Army, and to the Noncommissioned Officer Corps, past, present, and future. The Editor © M. Merrick Yamamoto, 1996, 1997, 2016. Reproduction in whole or part is granted for any purpose of the US Government. Table of Contents Foreword to the Reader Preface and Acknowledgments Leadership 1 Leadership 1 Sergeant Major Leadership 2 Authority and Responsibility 3 Leadership Developing from Leader to Leader 3 Leaders Are Made, Not Born 4 Leadership Evaluation by Soldiers 4 Evaluating Leadership 5 Leadership and Respect 5 Leading by Example 6 Sharing Hardships 6 Leadership Presence 7 Leadership Through Inspiration 7 Mentoring 7 Encouraging Soldiers and Building Confidence 8 Leadership Caring 8 Leadership Climate 9 Leadership Climate and Equal Opportunity 10 Keeping Soldiers Informed 10 Noncommissioned Officers and Soldiers 12 Soldiers 12 NCOs and Soldiers 12 Developing Soldiers 13 NCOs Closest to the Soldier 13 From Soldier to NCO 13 That First Leadership Position 14 Corporal 15 Squad Leader 16 Sergeant 16 Leading Through Supervision 17 Supervising 17 Counseling, Communicating, and Listening 17 Helping Soldiers with Problems 19 Giving and Taking Criticism 20 Evaluation Reports 20 Recognition 21 The Value of Recognition from NCOs 22 Correction 22 Punishment 23 Anger 24 Setting, Maintaining, and Enforcing Standards 24 Table of Contents (Continued) Running the Army and Keeping on Track 25 Executing the Mission 25 Running the Unit 25 Making Plans 26 Leadership and Management 27 Priorities and Focus 27 SOPs (Standard Operating Procedures) 27 Problems and Problem-solving 28 Decision-making 28 Follow-through and Attention to Detail 29 Improving the Army 29 Change and Dealing with Change 30 Dealing with Frustration 31 Good Admin Support 31 Good Personnel Support 32 Good Logistical Support 32 Good Post Support 33 Dealing with and Reducing Bureaucracy 33 President Lincoln Cuts Through Red Tape 34 Using Time 35 Qualities That Lead to Success 36 Attitude 36 Bearing 36 Character 37 Compassion 37 Competence 37 Confidence 38 Courage 38 Courtesy 40 Dedication 40 Dependability 41 Determination 41 Discipline 42 Doing What’s Right 43 Flexibility 43 Heart 43 Honesty 43 Honor 44 Humor 44 Ingenuity and Innovation 45 Fairness and Justice 45 Loyalty 46 Preparedness 47 Responsibility 47 Selflessness 48 Sobriety 49 Swearing (Not Swearing) 49 Table of Contents (Continued) Strength 49 Thinking 49 Working Hard 49 In Conclusion: Values 50 Values 50 Values and Army Themes 51 Values and Success 52 America and The Army 53 America 53 Fighting for Freedom 53 The Army and The Nation 54 The Mission of the Army 55 Readiness 55 The Value of Army Life 55 Recruiting and Retention 56 Some Things Never Change 58 Brawling 58 Too Many Details 58 Food Fights 58 Griping 58 The “Old” Army 58 Problem Days 58 RHIP (Rank Has Its Privileges) 58 The Youth of Today 58 Helping Soldiers 59 Soldiers and Officers 59 Conclusion: Making a Difference 59 List of Sources 60 Index of Personal Names 70 Leadership Leadership As the enlisted leadership, we are always there, and because we are always there, soldiers expect more from The purpose of leadership is to accomplish the mission- us. They expect us to understand them, help them, suffer to get the job done. This challenge to get the job with them- and if necessary, to live or die in combat accomplished is the same whether a soldier is a squad with them. We are theirs, and they are ours. They are a leader, a leader in a staff assignment, or a company first reflection of ourselves, and we are what they have made sergeant. This challenge also applies whether the people us. Those NCOs who consider themselves a success being led are active-duty soldiers, Army Reservists, should never forget that they are a product of successful National Guardsmen, civilians, or retirees. -SMA Glen soldiers with whom they served and led. -CSM John W. E. Morrell, “NCOs Are the ‘Vital Link in the Chain of Gillis, “NCO Leadership at the Company Level.” Armor, Command.’” ARMY, Oct 1985, p.