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Blancco Mobile Device Eraser User Manual for Version 3.1

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Blancco Mobile Device Eraser User Manual for Version 3.1 Blancco Mobile Device Eraser User Manual for Version 3.1 www.blancco.com Definitions Item Explanation Android is a mobile operating system which is based on the Linux kernel and is currently being developed by Google. Android's source code is Android released by Google under open source licenses, although the majority of Android devices ultimately ship with a combination of open source and proprietary software. BMDE Blancco Mobile Device Eraser. Acronym for Basic Input/Output System. On PCs, BIOS contains all of the BIOS code required to control (for example) the keyboard, display screen and disk drives. BlackBerry OS is a proprietary mobile operating system developed by BlackBerry BlackBerry Ltd for its BlackBerry line of smartphone handheld devices. Blancco Management Console. Blancco software used to store and BMC/MC manage Blancco erasure reports. Please read the BMC manual for more information. A checksum or hash sum is a fixed-size datum computed from an arbitrary Checksum block of digital data for the purpose of detecting accidental errors that may have been introduced during its transmission or storage. The Central Regulatory Domain Agent for wireless networks. CRDA acts as the helper for communication between the core-software and UI for CRDA regulatory compliance. See http://linuxwireless.org/en/developers/Regulatory/CRDA/ for more information. Cryptographic Erase (CE) is a method to render data on a device unusable by overwriting or changing the key used to encrypt or decrypt the data. Cryptographic Erase Once the CE takes place, the data read back is effectively scrambled and, hence, unreadable, therefore equating to a type of sanitization. A factory reset is a software restore of an electronic device to its original system state by erasing all of the information stored on the device in an attempt to restore the device’s software to its original manufacturer settings. Factory Reset A factory reset does not overwrite the data on the device. This process frees disk space for use by other data. To actually erase everything requires overwriting each block of data on the medium. In electronic systems and computing, firmware is the combination of Firmware persistent memory and program code and data stored in it. Short for Hardware Against Software Piracy, It is a software protection dongle that plugs into an electrical connector on a computer and serves as HASP an electronic “key” for a piece of software. The program will run only when the dongle is plugged in. Hard Disk Drive is a data storage device used for storing digital information HDD using rapidly rotating discs with magnetic surfaces. IOMMU Input-output memory management unit. iOS is a mobile operating system developed by Apple Inc. It is distributed iOS exclusively for Apple hardware. This operating system powers the majority of the company's iDevices. 2 Blancco Mobile Device Eraser User Manual An ISO image is an archive file of an optical disc, a type of disk image, ISO image composed of the data contents of every written sector of an optical disc, including the optical disc file system. A local area network (LAN) is a computer network that interconnects LAN computers in a limited area. Operating System or OS is a set of software that manages computer hardware resources and provides common services for computer OS programs. It is a vital component of the system software; programs require an OS to function. USB Debugging Mode is a mode that can be enabled in Android before/after connecting the device directly to a computer with a USB cable. The primary function of this mode is to facilitate a connection between an USB Debugging Android device and a computer with Android SDK. See the device documentation on how to activate USB Debugging or contact the manufacturer. The Preboot eXecution Environment is an environment to boot computers PXE using a network interface independently of data storage devices or installed operating systems. SIM (Subscriber Identity Module) is an integrated circuit chip that is intended to securely store the international mobile subscriber identity (IMSI) number and its related key, which are used to identify and authenticate SIM card subscribers on mobile telephony devices (such as mobile phones and computers). SIM cards are always used on GSM phones; for CDMA phones, they are only needed for newer LTE-capable handsets. Unified Extensible Firmware Interface (UEFI) is a specification that defines a software interface between an operating system and platform firmware. UEFI/EFI UEFI is meant to replace the Basic Input/Output System (BIOS) firmware interface, present in all IBM PC-compatible personal computers. UI, GUI Short for User Interface and Graphical User Interface. VFAT is primarily an upgrade to the file allocation table (FAT) system, and is installed as a driver on a host computer. After installation, VFAT runs in a 32-bit protected mode VCACHE cache. Unlike FAT, which restricts file VFAT names to having no more than eight characters, VFAT expanded that range to accommodate up to 255 characters. VFAT is also supported by other operating systems and is installed as a driver extension for all of them. BMDE uses VFAT. Windows Phone is a family of mobile operating systems developed by Windows Phone, WP Microsoft for smartphones. 3 Blancco Mobile Device Eraser User Manual Table of Content 1 General Information .................................................................................................................................. 8 1.1 Minimum Hardware Requirements .................................................................................................... 8 1.2 Firewall Settings .................................................................................................................................. 9 1.3 Requirements for the User ................................................................................................................. 9 1.4 Requirements for Larger Operations .................................................................................................. 9 1.4.1 USB Requirements (Required for Large Number of Concurrent Devices)................................. 9 1.5 Booting .............................................................................................................................................. 10 1.6 Other Requirements ......................................................................................................................... 10 1.7 Legal Notice ....................................................................................................................................... 10 1.8 End User License Agreement (EULA) ................................................................................................ 11 2 Installation ............................................................................................................................................... 12 2.1 End User License Agreement (EULA) ................................................................................................ 13 2.2 Permanent installation ...................................................................................................................... 13 2.2.1 Automatic Partitioning ............................................................................................................ 13 2.2.2 Manual ..................................................................................................................................... 14 2.3 Installation Complete ........................................................................................................................ 14 2.4 Pre-existing Installation .................................................................................................................... 14 2.4.1 Overwrite Installation .............................................................................................................. 15 2.4.2 Update ..................................................................................................................................... 15 2.4.3 Error/Warning states ............................................................................................................... 16 2.5 Skip Installation ................................................................................................................................. 17 3 Login ........................................................................................................................................................ 18 3.1 Menu Bar and User Creation ............................................................................................................ 18 3.2 Settings Panel .................................................................................................................................... 19 3.2.1 Set Network ............................................................................................................................. 19 WLAN ................................................................................................................................... 20 3.2.2 Set Proxy .................................................................................................................................. 20 3.2.3 Network Test ........................................................................................................................... 21 3.2.4 Set Time and Date ..................................................................................................................
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