December 2011 Vol

BREAKTHROUGH STRATEGIES: TURNAROUND TRAINING DECEMBER 2011 VOL. 80 NO. 12 | www.ohsonline.com

GAS DETECTION: Quality Matters in Calibration Gases 12

SIGNS & SIGNALS: Leverage the Power of Digital Signage 16

FIRE & EMERGENCY: Truly Interactive Training 30

VISION PROTECTION: High Hopes for Eye2Eye 36

Take the Guesswork Out of Selecting Apparel

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Untitled-1 1 11/14/11 12:28 PM FROM THE EDITOR

www.ohsonline.com VOLUME 80 NUMBER 12

EDITORIAL STAFF 15 Years Online EDITOR Jerry Laws PRINT MANAGING EDITOR Ronnie Rittenberry WEB MANAGING EDITOR Sherleen Mahoney riting this column as millions Early in 2012, we’ll roll out an improved CONTENT DEVELOPMENT TEAM Laura Swift of people around the world online buyer’s guide that expands our exist- Cindy Horbrook Ware mourning the death of ing Industry Directory. We also will off er Laura Williams Steve Jobs, I wonder how es- two more virtual events, the fi rst on March 7, sential the Internet and digital tools are to 2012, and the second on Sept. 6, 2012, with ART STAFF you and to the safety and health professions fi ve live webinars in each of them. Five poten- ART DIRECTOR Dale Chinn generally. I can’t imagine a job tial topics for the fi rst one are PRODUCTION STAFF DIRECTOR, PRINT PRODUCTION Jenny Hernandez-Asandas or a workplace that has been listed below; you can help by PRODUCTION MANAGER Teresa Antonio untouched by them; mine has e-mailing jlaws@1105media. been completely transformed com and telling me which top- SALES STAFF along with the resilient pub- ics appeal to you. WEST COAST, SOUTH, & CENTRAL Barbara Blake DISTRICT SALES MANAGER 972-687-6718 lishing industry. Potential topics on my list NORTHEAST & SOUTHEAST Matt Hart We launched www.oh- to be presented by industry DISTRICT SALES MANAGER 678-982-6764 sonline.com in August 1996, experts are: MID-ATLANTIC DISTRICT Rick Neigher more than 60 years aft er this ■ Increasing safety in oil SALES MANAGER/ 818-597-9029 ONLINE SALES DIRECTOR magazine started its life with Tell me which top- and gas drilling and produc- Industrial Medicine CLASSIFIED SALES Stan Pruitt the name . ics appeal to you tion 972-687-6738 My tenure dates from Novem- ■ Combustible dust best SECURITY, SAFETY AND ENVIRONMENTAL PROTECTION GROUP ber 1995, so I have overseen for our 2012 virtual practices PRESIDENT & GROUP PUBLISHER Kevin O’Grady the website throughout its ■ Preventing nail gun in- events’ webinars. GROUP CIRCULATION DIRECTOR Margaret Perry existence and written or ed- juries GROUP MARKETING MANAGER Susan May ited most of its content. What once was little ■ Should OSHA require Injury and Ill- more than an online replication of this print ness Prevention Programs? magazine has grown into a very popular ■ World-class safety training for fl eet PRESIDENT & Neal Vitale 24/7/365 resource, with a variety of related drivers CHIEF EXECUTIVE OFFICER digital products, all-day virtual events, a Is one or more of these a clear winner? I SENIOR VICE PRESIDENT & Richard Vitale nicely growing Twitter community, and an know you’ll have even better ideas and per- CHIEF FINANCIAL OFFICER online Career Network where thousands of haps some information gaps these webinars EXECUTIVE VICE PRESIDENT Michael J. Valenti

searchable job openings are posted. About can fi ll. VICE PRESIDENT, Christopher M. Coates 25,000 people are receiving our magazine’s JERRY LAWS FINANCE & ADMINISTRATION digital issues every month. [email protected] VICE PRESIDENT, Erik A. Lindgren INFORMATION TECHNOLOGY & APPLICATION DEVELOPMENT VICE PRESIDENT, David F. Myers EVENT OPERATIONS

Occupational Health & Safety (ISSN 0362-4064) © Copyright 2011 by 1105 Media, Inc. All rights re- Direct your Media Kit requests to: CHAIRMAN OF THE BOARD Jeffrey S. Klein is published monthly by 1105 Media, Inc., 9201 served. Printed in the U.S.A. Reproductions in whole Lynda Brown Oakdale Avenue, Ste. 101, Chatsworth, CA 91311. or part prohibited except by written permission. Mail Ph: 972-687-6710 (phone) Periodicals postage paid at Chatsworth, CA requests to “Permissions Editor,” c/o Occupational Fx: 972-687-6750 (fax) REACHING THE STAFF 91311-9998, and at additional mailing offi ces. Health & Safety, 14901 Quorum Dr., Ste. 425, E-mail: [email protected] Editors can be reached via e-mail, fax, telephone, or mail. A list of Complimentary subscriptions are sent to qualifying Dallas, TX 75254. editors and contact information is at www.ohsonline.com. subscribers. Annual subscription rates payable in For single article reprints (in minimum quantities of U.S. funds for non-qualifi ed subscribers are: U.S. The information in this magazine has not undergone 250-500), e-prints, plaques and posters contact: Email: To e-mail any member of the staff please use the following $79.00, International $149.00. Subscription inqui- any formal testing by 1105 Media, Inc. and is dis- PARS International form: [email protected]. ries, back issue requests, and address changes: Mail to: tributed without any warranty expressed or implied. Ph: 212-221-9595 Occupational Health & Safety, P.O. Box 2166, Skok- Implementation or use of any information contained E-mail: [email protected] Dallas Offi ce: (weekdays, 8:30 a.m. – 5:30 p.m. CT) ie, IL 60076-7866, email OHSmag@1105service. herein is the reader’s sole responsibility. While the Web: www.magreprints.com/QuickQuote.asp Telephone: 972-687-6700; Fax: 972-687-6799 com or call 847-763-9688. POSTMASTER: Send information has been reviewed for accuracy, there is no guarantee that the same or similar results may be This publication’s subscriber list, as well as other 14901 Quorum Drive, Suite 425, Dallas, TX 75254 address changes to Occupational Health & Safety, P.O. Box lists from 1105 Media, Inc., is available for rental. 2166, Skokie, IL 60076-7866. Canada Publications Mail achieved in all environments. Technical inaccuracies may result from printing errors and/or new develop- For more information, please contact our list Corporate Offi ce: (weekdays, 8:30 a.m. – 5:30 p.m. PT) Agreement No: 40612608. Return Undeliverable Canadian manager: Telephone: 818-814-5200; Fax: 818-734-1522 Addresses to Circulation Dept. or XPO Returns: P.O. Box ments in the industry. 9201 Oakdale Avenue, Suite 101, Chatsworth, CA 91311 201, Richmond Hill, ON L4B 4R5, Canada. Corporate Headquarters: Merit Direct 1105 Media Ph: 914-368-1000 9201 Oakdale Ave. Ste. 101 E-mail: [email protected] Chatsworth, CA 91311 Web: www.meritdirect.com/1105 www.1105media.com

4 Occupational Health & Safety | DECEMBER 2011 www.ohsonline.com

1211ohs_004_EdNote_v3.indd 4 11/9/11 5:14 PM CIRCLE 34 ON CARD

Untitled-6 1 11/4/11 2:14 PM TABLE OF CONTENTS DECEMBER 2011 | Volume 80, Number 12 | www.ohsonline.com

PROTECTIVE APPAREL 22 Take the Guesswork Out of Selecting Apparel New innovations deliver objective, real-time data on a PPE solution’s resistance to molten substances. by Brian Cormican

26 Pressure to Perform Understanding the dynamics of air pressure within your hazmat suit should provide welcome peace of mind. by Peter A. Kirk

FIRE SAFETY & EMERGENCY RESPONSE 30 Two-Way Learning Comparing two groups’ retention of training material about fi re extinguisher use and safety showed response technology was benefi cial. by Ron Smrek

34 Life Safety in Overdrive A highly sophisticated fi re alarm network achieves new heights of control at a General Motors facility in Indianapolis. by Barbara Horwitz-Bennett

22 VISION PROTECTION 36 A Pitch for Safer Cultures CHAPMAN INNOVATIONS “This is one area we focus

features on that is almost entirely EYE2EYE preventable: eye injuries. GAS DETECTION There’s really something 12 Upward Mobility that can be done here,” While oil and gas drilling activity benefi ts Gasco Affi liates, Prevent Blindness America LLC, the calibration gas manufacturer’s president says gas COO Jeff Todd says. 36 detection is widely used and will keep growing. by Jerry Laws by Jerry Laws

SIGNS & SIGNALS departments 16 Power Up Your Safety Communication with Electronic Message Boards 4 From the Editor 10 The heart and soul of any digital signage program is the Newsline 42 content. Far too little focus is placed on this aspect of the 2011 New Product of the Year Contest Winners 47 program. by Jude Carter Classifi eds 48 Literature Library 18 Putting the Right Signs in the Right Places 49 Advertiser Index 50 Enlist a safety team. Breakthrough Strategies by Robert Pater Push your managers, machine operators, GRAPHIC PRODUCTS, INC. and safety personnel to gain a broad perspec- Find OHS on: tive on warehouse, assembly, and other Twitter http://twitter.com/OccHealthSafety manufacturing equip- Facebook http://facebook.com/OHSMagazine ment and operations. Safety Community http://www.safetycommunity.com/profi le/OHSMagazine by Steve Stephenson 18

6 Occupational Health & Safety | DECEMBER 2011 www.ohsonline.com

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Untitled-1 1 11/14/11 11:25 AM TABLE OF CONTENTS DECEMBER 2011 | Volume 80, Number 12 | www.ohsonline.com www.ohsonline.com Cataclysm and Recovery Few Fear Pandemics from Population Boom In 2011, the world experienced both. Expect more of the A majority of voters in a recent ohsonline.com online poll said same, and then some, in the year ahead. The OH&S editorial they expect the world’s population of 7 billion people to cause staff – Laura Swift, Ronnie Rittenberry, and Jerry Laws – recap resource shortages. Only a handful of voters said pandemics some of 2011’s signifi cant safety and health events and talk will increase. with experts about their expectations for 2012. The world’s estimated population reached 7 billion in October Emergency Notifi cation and the 2011 for the fi rst time. Which of these outcomes is likely to Protected Learning Environment increase as a result, in your opinion? What happens when events outside demand that emergency Famines 6% information has to penetrate the protec- Pandemics 6% Resource scarcity – tive cocoon of the water, energy, etc. classroom? Timothy 58% Positives, such as new markets Means, co-founder of and economic growth 10% Metis Secure Solutions, explains which types of emergency notifi cation systems can solve this Violence, including riots and wars 17% problem for higher education institutions.

Circle 12 on card.

8 Occupational Health & Safety | DECEMBER 2011 www.ohsonline.com

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Untitled-6 1 10/28/11 2:36 PM NEWSLINE

analysis of workforce and economic data. . On the Move www.ohsonline.com . . Darryl C. Zeldin, M.D., became scien- William B. Wark and William E. Wright tifi c director of the National Institute of ADVISORY BOARD Joe E. Beck Environmental Health Sciences on Oct. completed their fi ve-year terms as mem- Professor, Environmental Health Science bers of the U.S. Chemical Safety Board 23, placing Zeldin in charge of a $114 mil- Eastern Kentucky University on Sept. 22. CSB Chair Rafael Moure- lion biomedical research program at the Richmond, Ky. Eraso thanked both men for their service NIH agency. “I can think of no one better Shirley A. Conibear, M.D., CIH and noted both had deployed to numerous suited for this position. Darryl is passion- Carnow, Conibear & Associates Ltd. major accident sites, including the Imperial ate about science, understands the mission Chicago, Ill. Sugar facility in Port Wentworth, Ga., and of the institute, and has extensive labora- Leo J. DeBobes, MA (OH&S), CSP, CHCM, the Caribbean Petroleum tank farm in Bay- tory and clinical research experience,” said CPEA, CSC, EMT amon, Puerto Rico. “Both Mr. Wright and NIEHS/NTP Director Linda Birnbaum, Stony Brook University Medical Center Stony Brook, NY Mr. Wark were steadfast in their support for Ph.D. Zeldin had served as acting clinical Scott Lawson a federal OSHA standard for combustible director of the institute since 2007. . . . Dee The Scott Lawson Companies dust, and Mr. Wright testifi ed in support Tyler, RN, COHN-S, FAAOHN, was elect- Concord, N.H. of such [a] standard before the House of ed executive director of the Association Angelo Pinheiro, CSP, CRSP, CPEA Representatives in 2008. American work- of Occupational Health Professionals Senior HES Professional ers and businesses are safer from the eff orts in Healthcare (AOHP). Tyler is director Marathon Oil Company of these two distinguished and able men. of medical management, workers’ com- Houston, Texas I wish them both every success as they pensation services, for FinCor Solutions, William H. Weems, DrPH, CIH return to private life,” Moure-Eraso said. . which is based in Lansing, Mich. . . . Brent Director, Environmental & Industrial Programs Newblom joined DYMAX Corp. as a ter- University of Alabama College of Continuing Studies . . Stephen Baker was named group sales Tuscaloosa, Ala. and marketing director of ritory sales manager in the fi eld sales de- www. Barry R. Weissman, MBA, REM, CSP, Alcumus Group ( partment. Th e company makes adhesives, CHMM, CHS-V, CIPS alcumusgroup.com), a Brit- coatings, dispensing, and light-curing Corporate Manager — Health & Safety ish provider of compliance systems. . . . Intelligrated hired Fernando Benjamin Moore Paint Co. and certifi cation services. Meneses and Roberto Laguna as key ac- Flanders, N.J. Baker had been director count sales managers for its Mexico City of Barbour EHS and a for- operation. Th ey report to Julio Rubio, di- Slavin began his career as an industrial mer UK sales director for STEPHEN BAKER rector of Mexico operations for the com- hygienist at Liberty Mutual Insurance Co. the British Standards In- pany, which provides automated material He served as coordinator of industrial hy- stitution. . . . Chip Shields, a former CFO handling solutions. giene at the Motor Vehicle Manufacturers of AFFLINK, returned to the organization Association before joining Navistar as an to lead all operations, including internal Awards & industrial hygienist in 1979; he became business development, all global accounts manager of industrial hygiene in 1982, customer service teams, and the new AF- Recognition manager of safety and health in 1984, and FLINK Resource Center. AFFLINK an- global safety and health director in 2008. nounced at the same time that VP Opera- ■ Th omas J. Slavin, global safety and ■ Predictive Solutions presented Cus- tions Joe Ondriezek had resigned in order health director at Navistar Inc. in Chicago, tomer Awards at its annual conference to relocate to the Dallas/Fort Worth area. recently received the Award of Merit from Sept. 19-21 in Orlando. Gilbane Building . . . Michael Ford has been promoted to ASTM International Committee E34 on Company and Suff olk Construction Com- district sales representative for the Orlando Occupational Health and Safety. Th e award pany received Milestone Awards for having operation center of Spider, the Seattle- includes the accompanying title of fellow conducted 5 million and 1 million observa- based SafeWorks, LLC division that makes and is ASTM’s highest organizational rec- tions, respectively, in Predictive Solutions’ and distributes powered suspended access ognition for individual contributions to SafetyNet soft ware system, while four other solutions. Ford completed Spider’s Sales standards activities. companies received Achievement Awards: Trainee Program in February 2011 and Slavin has been a member of ASTM Bechtel/Dulles Transit Partners for “Rookie then was an inside sales rep assisting the International since 1979 and is fi rst vice of the Year”; Hunter Roberts Construction Chicago team. . . . Frank R. Woodbeck be- chairman of the committee, chairman of Group and Southern Company Genera- came the director of Nevada’s Department Subcommittee E34.20 on Foundry Safety tion, Engineering and Construction Group of Employment, Training and Rehabilita- and Health, and vice chairman of Subcom- for “Most Improved”; and Kiewit Energy tion eff ective Oct. 3 aft er being appointed mittee E34.50 on Occupational Safety and Canada for “Innovator of the Year.” Griffi n by Gov. Brian Sandoval. Th e agency is Health Performance Improvement. He also Schultz, general manager of Predictive So- responsible for paying unemployment ben- works on Committees D22 on Air Qual- lutions, said the awards honor the recipi- efi ts, and its 1,070 employees work in divi- ity, F13 on Pedestrian/Walkway Safety and ents “for recognizing that the key to reduc- sions off ering job training and placement Footwear, and F23 on Personal Protective ing workplace injury and death is to predict assistance, vocational rehabilitation, and Clothing and Equipment. incidents before they occur.”

10 Occupational Health & Safety | DECEMBER 2011 www.ohsonline.com

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Untitled-8 1 9/30/11 2:20 PM GAS DETECTION Upward Mobility

While oil and gas drilling activity benefi ts Gasco Affi liates LLC, the calibration gas manufacturer’s president says gas detection is widely used and will keep growing. BY JERRY LAWS GASCO AFFILIATES LLC

roperly calibrated gas monitors are the cor- tenance and safety in industry, and I believe it will nerstone of gas detection, an essential safe- continue to grow.” Pguard and standard practice for all sorts of In a report presented Sept. 27 to the Fort Worth industries. Th e calibration gas is supplied by (Texas) City Council, economist Ray Perryman companies such as Gasco Affi liates LLC, which got its estimated the natural gas drilling boom in the start 15 years ago in a 200-square-foot former dental Barnett Shale area of North Texas has supported offi ce in Bradenton, Fla. about 100,000 local jobs and has had an economic Th e company’s site since 2006 in Oldsmar, Fla., is impact of $65.4 billion since 2001. Drilling activity 150 times larger at 30,000 square feet. Gasco President in the Marcellus Shale, a large area of natural gas Tom Hanway said off shore and onshore oil and gas shale located beneath parts of Ohio, West Virginia, drilling operations, refi neries, petrochemical facili- Maryland, Pennsylvania, and New York, has been ties, pulp and paper, and utilities are major users of his even busier, and it supports more than 200,000 jobs company’s products. “When you really look around, in Pennsylvania alone, according to the Marcellus gas detection is everywhere,” he continued. “Th ere’s Shale Coalition. Hanway said several Gasco dis- hardly an industry you can think of where people tributors focus on the oil and gas sector, and Gasco aren’t utilizing some sort of gas detection. Especially has seen its business from them grow. Th e proposed in today’s times, I think there’s a lot of focus on main- Keystone XL pipeline that would extend from oil

12 Occupational Health & Safety | DECEMBER 2011 www.ohsonline.com

1211ohs_012_015_gasco_v3.indd 12 11/9/11 5:17 PM Cost Saving Solutions Use your smart phone to scan this code or visit 3M.com/costsavingsolutions. Fill out a form and let You Can Use the savings begin. Millions in cost savings opportunities identiﬁed for our customers As you look to manage costs, 3M is ready to provide unique tools that can help you meet your business objectives. The 3M PPE Cost Saving Solutions process can help you with: s SKU standardization s Minimizing costs s Simplifying supply chain It works. Customers worldwide are enjoying the savings. 3M has helped over 625 companies with cost saving solutions programs since 2009, producing an average customer savings of 3-4%. 3M has the process experience you need to help you deliver bottom line results. Contact us today to learn more about putting this process to work for your business. Visit 3M.com/costsavingsolutions to learn more. CIRCLE 31 ON CARD © 3M 2011. All rights reserved. 3M is a trademark and The Power to ProtectThe Power 3M is a trademark and All rights reserved. © 3M 2011. used under license in Canada. is a service World mark of 3M Company, Your

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Untitled-5 1 11/7/11 12:24 PM GAS DETECTION

Several of Gasco’s distributors focus on the oil and gas sector, and Gasco has seen its business from them grow. sands in Alberta, Canada, to South Texas Developing New Products also will provide opportunities for some He had a background in gas detection and distributors, he said. sample handling for continuous monitor- Internationally, Gasco’s business has ing when Gasco opened its doors in 1996. grown signifi cantly in the Far East and “Th is isn’t something you can set up in your South America, probably resulting from garage,” Hanway said. “You’ve got to have the energy sector in those countries, Han- some formulas, you’ve got to have some way said. Gasco works with English and techniques [and] a lot of cylinder prep European distributors that sell its products knowledge for these gases.” worldwide. At the time, the game plan was to fol-

Gasco President Tom Hanway [EXTINGUISHER low what others in the industry already were doing as far as the types of cylin- TRAINING ders, regulators, and processes. As the CLEAN. SAFE. EFFECTIVE. company grew, management decided to launch new products, new technologies, and new processes to establish Gasco in a leadership role rather than strictly following. “We feel like we are the experts in the fi eld,” he said. “Plus, with the knowledge of what instruments need and how they work, we can provide products that enhance them.” Th e company has announced several new products in recent years, including the 66 (a standard 34-liter cylinder that con- tains 66 liters of precision calibration gas) and the 44, which is a 34-liter cylinder con- taining 44 liters of gas in either disposable or ecosmart refi llable cylinders. Gasco launched its ecosmart line roughly four years ago. “We introduced it and it kind of just sat there, so we started to put some focus on it,” said Hanway. “Th en, when we came out with the 44 and 66 ecosmart products, it really starting driving home. Th e entire eco/environment green WHY NOT TRAIN WHERE FIRES MIGHT ACTUALLY OCCUR? initiative has really caught on fi re. We were ™ trying to push it, but it has pushed itself. I The BullsEye digital À re extinguisher with traditional training methods. think people really want it. Companies are training system provides hands-on Train more people in less time taking the initiative. training that is realistic, interactive with BullEx. Visit bullexsafety.com “We don’t have any set amount for and safe for every member of your and see why thousands of R&D. As a company, we continually think team. Rechargeable laser-driven organizations around the world and work in the direction of R&D. We are trying to come up with products that extinguishers eliminate the cost are using BullEx systems. will enhance our distributors in the mar- and lost productivity associated ketplace and ultimately help the end user. TO SEE THE BULLSEYE™ SYSTEM Distributors really are our sales chain and SMART TOOLS in action, check out our videos at FOR REAL TRAINING marketing chain, for that matter,” he said. WWW.BULLEXSAFETY.COM. “Th e business formula was set up to always

14 Circle 15 on card. www.ohsonline.com

1211ohs_012_015_gasco_v3.indd 14 11/9/11 5:17 PM go through distributors. I had been with When a new detector comes out, it’s not hard for Gasco to become Sensidyne as one of the founders; that was our formula then: sell through distributors. aware of it and adapt accordingly. Th at’s what we’ve tried to do at Gasco, sell He said a new module about the seasoned employees retiring and newcom- only through distributors, show them the ecosmart products is coming out soon. ers having to fi ll their shoes. loyalty, and it comes back full circle. It’s Gasco does not off er calibration or in- “I think we’re going to see more and worked. We consider ourselves business strument maintenance training to end us- more of the teleconferences. I think it’s the partners with our distributors. We listen ers, but it has created presentations that wave of the future,” he said. “Th ey really do to them, we do a lot of sales training with distributors can use to educate end users exchange a lot of good information back distributors, and in those meetings we get on the importance of using calibration gas. and forth.” good feedback because they’re out there Hanway agreed these might be particularly with end users all the time. I think it really valuable because of the brain drain aff ect- Jerry Laws is editor of Occupational Health helps the channel.” ing some industries, with an “old guard” of & Safety. Gasco mainly sells its products through about 200 distributors scattered across North America. “We’re not going to sell direct, and we’re probably private labeling for 98 percent of the guys. Th e Gasco name HeatTrak Snow-Melting heretofore has not been in the forefront,” he said. “We want the distributors to be able to get repeat business, and with the private Mats for Safer Facilities! label on the cylinder, that tends to work very well. [End users] will see they’ve got an empty cylinder, they see the 800 number on the cylinder for the distributor, they call the distributor, and obviously the distributor then places an order with us. “We’ve grown,” he continued. “We decided to do a lot more advertising to pull end users into distributors so we can hand down leads to them, which helps them get new accounts. It’s worked very well.” Th e company monitors developments in portable and fi xed gas detection instruments, but it doesn’t work directly with the instrument manufacturers. When a new detector comes out, it’s not hard for Gasco to become aware of it and adapt its products accordingly. “It might change the con- No Shoveling, No Salting, No Slipping! centration values we put in a cylinder, or it could change the size of the cylinder or the regulator,” Hanway said, “but it pretty Electric Heating Mats Eliminate Snow and Ice Accumulation much stays the same.” around the Facility Training & Outreach Provide Safe Walkways and Peace of Mind 24/7 As Gasco has grown, its distributor partners have come to appreciate the value Portable - No Expensive Installation of its training, particularly for their new Clean – No Salty Mess hires. “We do teleconference training sessions. We create documentation that can be Designed to be left Outside for the Entire Winter Season handed out as tools. If they need us to, we’ll go out in the fi eld and do the training on site or partake in sales calls. We also have developed training online, as well,” he said. 866.766.9628 As of Sept. 30, about 150 people had been [email protected] trained online. www.heattrak.com

www.ohsonline.com Circle 16 on card. 15

1211ohs_012_015_gasco_v3.indd 15 11/9/11 5:17 PM SIGNS & SIGNALS A Case for Visual Communication The heart and soul of any digital signage are trying to reach (e.g., promoting a quality initiative, program is the content. Far too little focus attaining VPP Star status, reducing accidents, etc.)? Or are you looking for a way to communicate consis- is placed on this aspect of the program. tently to workers on all shift s, at all locations? BY JUDE CARTER 2. Whom are you trying to reach? With your busi- t’s no secret that the most eff ective managers of ness objectives in mind, identify your target audience. safety programs have mastered the art of making Are they shift workers, managers, drivers, telecom- Itheir messages visual. Electronic message boards muters, or contractors? Are there specifi c language present an ideal platform for engaging employees. requirements or literacy challenges? When done right, they can professionalize your work- 3. Where are they located? Are they on the plant place communication and energize your employees fl oor, in offi ces, or cubicles? Are there unique en- with colorful, dynamic content . . . or they can end- vironmental considerations, such as temperature lessly loop the same few PowerPoints. If you’re think- extremes, dust, moisture, noise, or high traffi c? Are ing about using plasma or LCD screens as a way to your employees in the same building, on a campus, or increase safety awareness, do yourself (and your em- across an entire enterprise? By answering these ques- ployees) a favor. Do your homework. tions, you’ll be on your way to determining how many Safety professionals are in the business of chang- screens you will need for proper coverage. If you need ing employee behavior. In order to create a culture an enterprise solution, that will infl uence how you se- of safety, they need to continually educate, reinforce, lect a digital signage provider. empower, and motivate employees. You cannot ac- 4. What do they need to know? Th e heart and soul complish any of this without grabbing your employ- of any digital signage program is the content. Far too ee’s attention and delivering your message in a way little focus is placed on this aspect of the program. As that has sticking power. Employees have a lot on their you clarify your communication objectives, ask your- minds besides work, which means you’ve got to cut self what your audience needs to know. Is it reinforc- through the clutter to reach them. Th at’s where visual ing safety messages, displaying production metrics, communication comes in. recordables, employee recognition, the status of VPP While safety meetings and verbal communica- attainment? Will screens play the same content, or tion are central to business life, the reality is that in 48 will that vary by location and audience? hours, we forget 75 percent of what was said. However, 5. Solving the content challenge. “Feeding the 85 percent of what we do retain comes to us visually, beast” with content that is fresh and relevant is an on- so managers can really improve message retention by going challenge. When electronic message boards are using visual communication. used for safety communication, a common mistake is Th e advertising industry is legendary at getting to serve up a steady diet of safety messages and met- our attention and persuading us to choose one brand rics. Th is is a sure way of losing your readers. Mixing over another. Th ey understand that it’s not just the it up with universal topics such as health and wellness cool images and clever slogans that do the job; it is keeps readers engaged. Make it personal by recogniz- also something called Repeated Visual Exposure. In ing individuals and groups for performance and cel- order for a message to have sticking power, it has to ebrating milestones, such as birthdays and anniversa- be repeated three to four times. If it is repeated more ries. Adding variety with photos, video, cartoons, and frequently than that, we tune it out. If less, we lose quizzes will keep your program dynamic. the message. Electronic message boards with rotating 6. Who will be contributing content? If you’re us- messages and multiple content panels are a great way ing digital signage strictly for safety communication, to add visual impact and provide repeated exposure the responsibility for content generation might be to messages. yours. But you don’t need to go it alone. You might want to enlist other departments to share the respon- Leveraging the Power of Digital Signage: sibility and to off er content that is varied and vetted. Keys to Success 7. Who owns it? Whether you are choosing an 1. What are your objectives? Defi ne your goals for in- outside partner or building a system internally, a suc- troducing electronic message boards into your work- cessful deployment must consider procurement of place. Th e clearer you are on what you want to accom- screens, media players and soft ware, installation, net- plish, the greater the likelihood of success. Will you work administration, and maintenance. be using the boards exclusively for safety communication, or will they also be used for general employee Jude Carter is director of marketing for Th e Marlin communication? Do you have a defi ned goal that you Company, which she joined in 2005.

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Untitled-4 1 10/4/11 12:55 PM SIGNS & SIGNALS Putting the Right Signs in the Right Places

Enlist a safety team. Push your managers, abrasion. Inkjet printers, by comparison, are limited machine operators, and safety personnel to as to what they can print on. Where safety is critical, thermal printers generally make labels with crisp, gain a broad perspective on warehouse, as- clear text and images, improving the clarity and sembly, and other manufacturing equipment readability of the label. Printers with OSHA-compliant templates make this process easy. You may select and operations. the layout, text and symbol, printer speed, and quan- BY STEVE STEPHENSON tity of labels.

GRAPHIC PRODUCTS INC. For maximum visibility, 9-inch printers can create huge signs and labels — particularly impactful when communication must be visible at enormous distances, such as Boeing’s manufacturing site, which encompasses more than 4.3 million square feet, and a Hershey, Pa., plant that covers 2 million square feet of manufacturing space. In other cases, signs should be easy to read in bright sunshine. It all depends on the application. Assessing Signage Locations Let’s say you’re armed with a thermal transfer printer and ready to make your site super safe. Before getting started, conduct a facility audit. Survey your facility’s f safety is your business, you probably obsess danger zones as though you’re preparing for a surprise about attending to every detail related to your visit from OSHA. Take these steps: Iplant, from the dripping water cooler in the break- ■ Enlist a safety team. Push your managers, ma- room to the welder who refuses to wear his pro- chine operators, and safety personnel to gain a broad tective goggles. perspective on warehouse, assembly, and other manu- Hearing that more than 4,000 fatal work injuries facturing equipment and operations. were reported in the United States in 2010 (according ■ Lay out facility drawings in computer-aided to the U.S. Bureau of Labor Statistics) is disappoint- draft ing (CAD) soft ware so your floor plan can be eas- ing. Aft er all, your company is ahead of the curve on ily shared and revised with input from team members. safety. You conduct weekly safety committee meet- ■ Take a walking and talking tour. If your facility ings. You’ve never had a surprise visit from OSHA. has a mezzanine level, take a view from above for a So maybe this article isn’t for you. But if you walk better perspective. into your building and feel, for even the slightest sec- ■ Identify each area’s function, installations, and ond, that things aren’t quite as safe and secure as they equipment. can be, then read on, because having a passion for ■ List signage required for each area. safety is just the beginning. You need the right tools Now, check locations where proper signs and la- to create a safe environment, and signs and labels can bels should be placed: help make a safe environment a reality. ■ Areas housing machinery and production Th ere’s a lot to learn about creating eff ective signs equipment or laboratories and labels and knowing where signs and labels can ■ Staging areas for raw and packing materials, make the most impact. shelving, and aisles for product inventory and fulfi llment One indispensable tool for any safety manager is ■ Front offi ce areas, including exits and entranc- a thermal transfer printer for generating safety signs es, restrooms, and directions for visitors, meeting and labels. With a thermal transfer printer, you can rooms, and operational hours print on polyesters, polyimides, refl ective fi lms, and ■ Outdoor areas for electrical panels, facility vinyls that are resistant to UV, water, chemicals, and identifi cation, traffi c fl ow

18 Occupational Health & Safety | DECEMBER 2011 www.ohsonline.com

1211ohs_018_020_Stephenson_v3.indd 18 11/9/11 5:18 PM Consider these commonly used labels and signs: detailed, consider the supply’s topcoat — the printable surface of a ■ Pipe markers supply. Th is surface may be a polish, matte, or satin coating. Special ■ Equipment marking topcoats have been specifi cally engineered to improve the bond be- ■ Tank and vessel signs tween the ribbon and the supply for greater printability and chemical ■ Right-To-Know labels and abrasion resistance. ■ Lockout/tagout labels and tags Printer supplies must perform under the most demanding cli- ■ Aisle and fl oor marking mates and environmental conditions and deliver lasting perfor- ■ Safety showers/eyewash mance on surfaces such as oily drums, electrical panels, and on ■ Electrical marking (arc fl ash, general warning signs) freezing pipes. Outdoor labels must stand up to the punishment ■ Valve identifi cation created by UV light, which can cause fading over time. Using the ■ Exit and evacuation escapes and doors right materials is crucial for safety labels to deliver their message ■ Hazardous waste over extended periods. ■ Fire protection Just as you don’t take shortcuts with safety, you should not take ■ Rack and bin labeling shortcuts when making safety signs and labels. When in doubt, ■ Machine troubleshooting processes consult with your printer supplier to be sure the supply you are ■ Startup and shutdown procedures using is appropriate. ■ Assembly line operations and procedures Key Safety Labeling Applications Printer Supplies Th ree key industrial safety labeling applications are arc fl ash, con- We talked about the thermal transfer printer, where and when fi ned spaces, and machine guarding. Each can be deadly. signs and labels make sense, and touched on the kinds of supplies An arc fl ash is an electrical explosion that results from a low available. Th ere’s much more. impedance connection to ground or another voltage phase in an Th e printer ribbon ink and supply are as important as the printer electrical system. Besides generating enough heat to melt most itself. Choose the wrong ribbon, and your message won’t adhere anything within the vicinity, arc fl ashes create waves of pressure to the supply. Choose the wrong supply, and your label or sign will that radiate outward, propelling any substance in their trajectory. fade, erode, or dissolve from chemical exposure. To get even more Th ese pressure waves quite oft en turn loose objects into shrapnel,

I did ! Marc Greenﬁeld, Graduate 2011 U.S. Department of Labor, OSHA

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1211ohs_018_020_Stephenson_v3.indd 19 11/9/11 5:18 PM SIGNS & SIGNALS

which could severely injure anyone nearby. systems aren’t compromised.” Arc fl ash labels warn employees, contractors, vendors, inspec- tors, and visitors to stay away from equipment that presents an arc Common Mistakes fl ash danger. Arc fl ash labels also inform workers about personal Despite the best intentions, we all make mistakes. Enlisting an im- protective equipment. partial party to review safety sign placement can help. Many workplaces contain confi ned spaces, such as under- “One facility forgot to relocate exit signs following a renova- ground vaults, tanks, and storage bins. Deaths from confi ned space tion. Exits either literally led you around in circles or pointed incidents consistently make OSHA’s top 10 list. “We have a water you to a brick wall from two diff erent sides,” Smith said. “Fire treatment plant that processes all the water that the paint depart- extinguisher location signs oft en are blocked or not visible. ment disposes,” said Alan Flores Saldivar of Wolseley Integrated de Sometimes fi re extinguishers are placed in locations approved Mexico SA de CV, a Wolseley Industrial Group Company. “When by a regulatory jurisdiction but can’t be found because cubicles conducting maintenance, our people discovered the walls of the pit hide them.” they were going to clean were covered with paint that produces a For signs and labels to succeed, everyone must have a passion lot of static. Being a confi ned space, they needed special equipment for keeping each other safe. Keep safety active by tracking near and chemicals like chlorine and acids to clean the space. It was sug- misses, fi rst aid administered, and injuries on a CAD layout to de- gested that this confi ned space should be properly identifi ed and termine whether additional signs are needed in a given area. Use labeled with every risk.” that information to make changes to prevent these incidents from Moving machine parts may cause severe workplace injuries, recurring. If an associate sees an unsafe situation, it is his or her re- such as crushed fi ngers or hands, amputations, burns, or blind- sponsibility to make management aware of it so corrective actions ness. Safeguards are essential for protecting workers from these can be taken. preventable injuries. Any machine part, function, or process that may cause injury must be guarded and labeled. Steve Stephenson is managing director at Graphic Products Inc. of “Hazard notification signage is crucial for machine guard- Beaverton, Ore., which produces DuraLabel sign and label printers ing and chemical notification,” said Health & Safety Manager and supplies for facility managers with a wide range of safety signage Neil Smith of CB Richard Ellis. “The proper placement of needs. For information, call 800-788-5572, e-mail sstephenson@ signs warning of hazards is essential to ensure that guarding graphicproducts.com, or visit www.DuraLabel.com.

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Untitled-2 1 11/1/11 11:21 AM PROTECTIVE APPAREL Take the Guesswork Out of Selecting Apparel

New innovations deliver objective, real-time various product options. Th erefore, few companies data on a PPE solution’s resistance to molten are able to conduct their own objective testing before signing contracts and committing to purchase substances. sometimes large quantities of new products. Too fre- BY BRIAN CORMICAN quently, a company’s fi nal product selection is based

CHAPMAN INNOVATIONS on its best guess about which product will suffi ciently protect employees for the greatest value aft er comparing various self-serving sales pitches. On-Site Testing of PPE Apparel One new innovation allows for mobile pour testing and on-site evaluation of existing and potential PPE layups. Chapman Innovations has produced a testing platform able to measure a protective fabric’s resistance to molten substances and hot liquids and chemicals. Th e device is portable, so testing can be performed on site, where safety managers and employees can observe fi rsthand how diff erent protective fabrics compare in performance. Chapman Innovations CEO Tyler Th atcher said the platform “allows us to actually demonstrate the performance of protective fabrics to the people whose ecent advances have been made in on-site lives they are protecting. Th e results will either bring PPE evaluation for employees working in them peace of mind about the PPE solution they have Rhigh heat, molten metal, and hot liquid, in place or direct them to better alternatives. Th e end chemical, and petrochemical environments. goal is ensuring that employees’ work wear provides Th ese practices allow safety managers and line work- the highest level of protection possible.” ers to participate in and observe testing of PPE apparel solutions and provide real-time test data on actual Platform Simulates ASTM F955 Test hazards faced by employees, to instill confi dence in Although not intended to replace standardized labo- PPE apparel selections. ratory testing and certifi cation processes, the testing platform simulates the ASTM F955 pour test for mol- The Challenges of Selecting Protective Apparel ten substances and hot liquids. Diff erent fabric com- Safety managers responsible for selecting apparel for binations are placed on its angled ceramic plate, and employees working with molten metal, petrochemi- hot liquids — such as molten metal, petrochemicals, cals, and other hot or fl ammable liquids have to weigh and hot chemicals — are poured directly onto the several factors, including a product’s ability to shed fabric. Heat sensors (or thermocouples) mounted in these hazards, its fl ame and extreme heat resistance, the plate measure the temperature change on the back and the level of comfort it provides, in addition to side of the fabric while the substance is poured and economic considerations such as cost and durability. continue monitoring heat as it transfers across the Oft en these decisions are based solely on lab-gen- material. Th is is diff erent from the ASTM F955 pour erated testing data and product specifi cations provid- test, which measures temperatures at only two points: ed by the fabric and/or apparel manufacturer. It can the point of impact and a point 6 inches below the be an expensive and lengthy process for a company to point of impact. send fabric or apparel samples to certifi ed laboratories New advances such as the testing platform pro- to be tested to confi rm a manufacturer’s performance vide safety managers with information that many claims or provide side-by-side comparison data for have never known before. Specifi cally, the testing

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1211ohs_022_024_Cormican_v3.indd 22 11/9/11 5:19 PM for every breath

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Untitled-6 1 11/4/11 2:21 PM PROTECTIVE APPAREL

platform is equipped with a data-acquisi- to test various products’ resistance to this tion device that plots real-time quantita- volatile element. tive data measuring: Another benefi t of on-site, real-time ■ Level of protection to prevent a testing is the capability to make modifi ca- second-degree burn. Th e testing platform’s tions to the testing procedures and condi- measurements indicate how eff ectively tions as needed during the evaluation. Re- a fabric or fabric combination limits the sults of earlier pours can be used to adjust amount of heat transferred through the conditions for subsequent pours. material to the wearer and demonstrate In its fi rst few months of service, the what levels of protection are needed to testing platform has been used to provide prevent a theoretical second-degree burn. real-time test data against a variety of hot Th ese measurements are given in maxi- liquids and molten hazards, including phos- mum calorimeter temperature rise (in Cel- phorous, steel, iron, zinc, aluminum, and sius degrees) during the fi rst 30 seconds grease. In another demonstration, a com- and time to a second-degree burn (in ac- pany used the testing platform in its evalu- cordance with the Stoll curve) aft er impact ation of molten iron. Th e safety director with the molten substance. was able to then use the generated data and ■ How eff ectively a fabric sheds a mol- in-person demonstration to convince line ten hazard. Th e testing platform’s ceramic employees as well as senior management to plate can be adjusted to any angle to evalu- update the company’s PPE solution. ate how eff ectively a fabric sheds molten Chapman Innovations teamed with liquids. Th e more quickly a fabric can shed Professor Matthew Jones and graduate stu- a molten hazard, the less likely it is a serious dent Jeremy Osguthorpe at Brigham Young burn will occur. University to design and construct the test- ■ Visual evaluation of physical dam- ing platform. Jones and Osguthorpe are age to the fabric. With the testing being currently compiling data collected from the performed on site, safety managers can testing platform into a research paper that visually rate for themselves the extent of will be published in an academic journal charring, shrinkage, metal adherence, per- and used to support further development of foration, etc., and do not have to rely on a the system. “We recognized the signifi cant laboratory’s subjective observations of the impact the testing platform would have in physical damage to the fabric. the industrial segment,” Jones said. “We “Oft entimes there can be a lot of politics knew we had a responsibility to develop a involved in decision-making about PPE,” device that was accurate and durable with said Th atcher. “New advances like the test- a wide range of capabilities, knowing that ing platform will change the whole discus- the data it generates will be used to make sion about PPE solutions to be more data- decisions that could save lives.” driven. It’s tough to argue with objective, With new advances like this one, safety quantifi able, real-time data.” managers now can make decisions based on which products they know will deliver the Flexibility for Numerous Applications highest level of protection, instead of which Th e testing platform allows for testing of products they hope will adequately protect any molten substance or hot liquid in any an employee in a worst-case scenario. amount in as realistic an environment as possible. Th is lets safety managers see how Brian Cormican is the Vice President of a particular product stands up against the Business and Channel Development for actual hazards their employees face every Chapman Innovations, which manufac- day. By comparison, the ASTM F955 test tures the CarbonX® brand of fl ame-resistant typically evaluates only for molten alu- (FR) fabrics and apparel. He travels across minum, brass, and iron under controlled the country giving demonstrations on shop laboratory conditions. fl oors, in safety managers’ offi ces, and at One company used the testing platform racetracks about the protective properties to evaluate how well its PPE solutions proof CarbonX® fabrics and apparel. He has an tected against contact with phosphorous, a MBA from the Tuck School of Business at highly fl ammable chemical that self-ignites Dartmouth and a bachelor’s degree in Busi- upon contact with air. Th e testing platform ness Administration-Finance from Brigham and conditions were specially arranged Young University.

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Untitled-2 1 11/1/11 1:32 PM PROTECTIVE APPAREL Pressure to Perform

Understanding the dynamics of air pressure Level A suits, which are built for chemical and gas within your hazmat suit should provide protection, using a self-contained breathing apparatus (SCBA) for respiration. Th ese suits can be engineered welcome peace of mind. to slightly infl ate using the air that is exhaled through BY PETER KIRK the SCBA. Th e user’s exhalation pressurizes the suit, creating a comfortable distance between the emergency responder and the material of the suit. Ultimately, this design makes the suit more comfortable by decreasing the impact of the suit’s weight on the head, shoulders, and mask, which increases user mobility. While inside a suit that is slightly infl at- ed, fi rst responders are more easily able to withdraw their hands for access to radios, gauges, and cloth for wiping a potentially fogged visor. It is important to note that internal air pressure levels can vary by suit design and manufacturer. Th e best way to test your suit is by trying it on and check- ing that there is a comfortable space between your body and the suit’s material. The Potential for User Error To further understand the dynamics of air pressure within your suit, take time to examine your suit’s exhaust valves. Th ere are several types of technology on the market. Th e most common exhaust valve systems employ a small diaphragm that seats against a set of holes to regulate airfl ow and prevent leakage of air from outside the suit. Th is system, while eff ective, re- quires diligent maintenance. Maintenance entails manually dismantling and reassembling each valve to be inspected and pressure tested. Th is technology should be used with caution because it leaves the potential for user error during the n the fl eeting moments while donning a hazmat process, posing the threat of inadvertently damaging suit during an emergency situation, it is natural the valve’s diaphragm during testing or reassembling Ifor fi rst responders to feel a sense of anxiety. A it incorrectly. Th ere is typically no way to accurately host of questions can enter the fi rst responder’s verify that the valve has been reassembled correctly mind while preparing to combat both known and un- and will function as intended during use. Th is clearly known chemicals in a hazmat suit: Will I be able to poses a risk because the fi rst responder’s protection maneuver myself eff ectively in this suit? How can I be against inward leakage and harmful gases could be sure the exhaust valves in my suit are working proper- compromised. ly? How oft en does my suit need to be pressure tested? To mitigate this risk, it is important to look for Th e answers to these questions lie in understand- hazmat suits with exhaust valves that cannot be dis- ing the engineering behind your protective garment. assembled and do not require maintenance. Consider While each protective garment is engineered diff er- suits that incorporate valves of a completely sealed ently, a lot can be understood about the properties design. Servicing is not required on closed construc- and performance of your suit through examining its tion valves, rendering them tamper proof. To be sure exhaust valves. Taking the time to consider a suit’s your valve is tamper proof, look for a closed construc- valves will not only help fi rst responders to select a tion and verify with your hazmat suit manufacturer hazmat suit, but ultimately provide peace of mind to that their exhaust valves are 100 percent factory tested them when in the hot zone. against inward leakage and outward fl ow. For the purpose of this article, we will examine Once you have determined the construction of

26 Occupational Health & Safety | DECEMBER 2011 www.ohsonline.com

1211ohs_026_028_Kirk_v3.indd 26 11/9/11 5:19 PM PELICAN TM

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C3H4O Hydrogen H

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Untitled-13 1 3/11/11 2:32 PM PROTECTIVE APPAREL

It can be diffi cult to visually confi rm your valve’s for pressure testing present risk for damaging the valve diaphragm’s integrity through user error. To avoid this risk, look for a suit that diaphragm material, so be sure to check with the utilizes permanently sealed construction valves — they will not suit manufacturer for specifi c information. need to be disassembled for pressure testing. In addition, some models of exhaust valves, oft en those with your valve, take time to examine the material from which the valve traditional rubber diaphragms, require that the diaphragm be re- is constructed. Valve diaphragms can consist of silicone or more placed every two years due to manufacturer specifi cations. Th is traditional rubber (e.g., butyl), which can cause a diff erence in shelf contributes to added maintenance and logistics during the suit’s life and performance. lifecycle. Be sure to check whether the suit you own or are looking Depending on storage conditions, diaphragms made from tra- to purchase has such requirements. ditional rubber can become compromised. Extreme temperature fl uctuations and dry conditions increase that risk, making the valve Sealing It All In diaphragms susceptible to cracking over time. For a more reliable You can see how exhaust valves, while physically a small compo- alternative, consider exhaust valves that utilize silicone rubber di- nent of your suit, are a critical component to your performance, aphragms. Silicone is a strong, highly inert polymer, resistant to comfort, and ultimate safety while in the hot zone. Whether you the eff ects of environmental exposure. It can be diffi cult to visually are looking to purchase a new hazmat suit or donning an old confi rm your valve’s diaphragm material, so be sure to check with favorite, understanding the dynamics of your suit should pro- the suit manufacturer for specifi c information. vide peace of mind, which is something every fi rst responder deserves. Pressure Testing Even with the highest quality exhaust valves, it is crucial to ensure Peter A. Kirk is the market manager of the ONESuit® line of chemi- your hazmat suit is ready for use through routine pressure testing. cal and biological protective products at Saint-Gobain Performance Requirements for pressure testing are specifi ed through the NFPA Plastics in Merrimack, N.H. He is responsible for product development 1991 standard. Suits certifi ed to NFPA 1991 must be tested annu- and marketing strategies, leveraging his extensive technical background ally or aft er each time the suit is used (whichever comes fi rst). It is in protective clothing and structures. He can be contacted at 603-424- important to point out that exhaust valves requiring disassembly 9000 or [email protected].

28 Circle 2 on card. Circle 22 on card.

1211ohs_026_028_Kirk_v3.indd 28 11/9/11 5:19 PM +LZPNULKZWLJPÄJHSS`MVYZOLL[NSHZZOHUKSLYZ7YV[LJ[\ZJ\[YLZPZ[HU[NHYTLU[Z HYLJVVSHUKJVTMVY[HISL[V^LHY :[HUK\WJVSSHYHKKZWYV[LJ[PVU[V[OLULJRHYLH ;OLJ\[YLZPZ[HU[HWYVUHUKHIYHZPVUYLZPZ[HU[WH[JOWVJRL[JHUILYLWSHJLK MVYJVZ[LMMLJ[P]L\ZL (M\SSYHUNLVMZPaLZLUZ\YLZHWYVWLYHUKJVTMVY[HISLÄ[ -VYTVYLPUMVYTH[PVUWSLHZLMLLSMYLL[VJVU[HJ[\ZH[ VY]PL^V\YLU[PYLWYVK\J[SPULH[IHUVTJVT

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Untitled-7 1 9/30/11 1:50 PM FIRE & EMERGENCY TRAINING Two-Way Learning

Comparing two groups’ retention of Audience response technology was developed in the 1960s but had limited implementation due to training material about fi re extinguisher complicated and expensive equipment. Th e idea of use and safety showed response technology gaining immediate feedback from audience members, was benefi cial. however, propelled the technology into the educational arena. In the 1980s, higher education classrooms BY RON SMREK tested the idea with rudimentary graphing calculators that were hardwired into early Macintosh computers. While its education value was seen, the technology needed further development for larger applications. In 1988, the IBM Corporate Education Center required all new managers to attend a one-week course at headquarters (Horowitz, 1988). In order to test the validity of response systems at the time, the center employed the technology in one of the training classes. Results were compared to similar classes. In the response system classroom, productivity increased 20-30 percent, test scores went up by 27 percent, and participants voted in favor of the response system, giving it a positive vote of 6.6 out of 7 possible points. Th e study championed the use of response systems, providing additional evidence of its value in training environments. Response technology evolved greatly during the 1990s and 2000s, with major improvements in both cost and ease of use. Th e systems became smaller, wireless, and functioned hand-in-hand with computers. Polling soft ware is oft en integrated directly with familiar presentation program PowerPoint or runs the polling application with a simple fl oating toolbar over any PC or Mac program. Th e accompanying keypads are now the size of a credit card, transmitting responses in real time to USB receivers. Higher education institutions were once again quick to embrace the newly designed systems for lecture, testing, and tracking purposes. In one of the largest studies to date, professors at the University of Wisconsin studied the eff ects of response keypads in the hands of nearly 3,500 students (Joosten & Kaleta, 2007). Th e statistics produced from follow-up surveys confi rmed what professors had personally experi- ulie LaRose of Soteria Safety LLC knows the enced: Results indicated a majority of faculty agreed importance of retention in safety training. Top- the use of clickers helped improve student engage- Jics presented in training classes oft en apply to ment (94 percent), participation (87 percent), and in- life-and-death situations, making understand- teraction (68 percent). A majority of students agreed ing confi ned space issues more than just an OSHA that the use of clickers helped them feel more engaged requirement. As an occupational safety and health (69 percent), increased participation (70 percent), consultant for some 17 years, LaRose recognizes her and allowed them to pay closer attention (67 percent). responsibility in the classes she teaches. In order to Together, a majority of both faculty (74 percent) and ensure that learning objectives are met and attendees students (53 percent) agreed the clickers improved are applying material in the fi eld, she implemented in- student learning. teractive audience response technology. Going beyond higher education, response tech-

30 Occupational Health & Safety | DECEMBER 2011 www.ohsonline.com

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Untitled-6 1 10/28/11 2:48 PM FIRE & EMERGENCY TRAINING

Response technology evolved greatly during the 1990s and 2000s, According to LaRose, technical subjects are the most important to test for students’ with systems becoming smaller, wireless, and functioning hand-in- comprehension during the session. Instead hand with computers. of presenting the hazards of carbon monoxide and carbon dioxide, audiences now nology has also noted great success in achieved versus the lecture group. can rank the toxicity of carbon monoxide professional learning environments. In Such data made it clear to Julie LaRose versus carbon dioxide, delving deeper into 2004, St. Elizabeth Hospital in Chicago that response technology could be a ma- the subject matter to verify understanding. experimented with response technology jor benefi t in similar training scenarios. LaRose oft en uses the detailed reporting in its monthly lecture series for residency LaRose was fi rst introduced to audience provided by the system to confi rm that program participants (Schackow, Chavez, response aft er reading an article regarding learning objectives are met and subject ma- Loya, & Friedman, 2004). Dividing the its use for game shows at corporate events. terial is eff ective. participants into several groups, one of the She immediately thought of the eff ects the “Th e greatest advantage of using inter- classes implemented response technology, technology would have during her safety active training is moving away from tra- while a diff erent class maintained a tra- classes. Aft er discovering its extensive use ditional lecture style for higher analytical ditional lecture format. Results from the in higher education, LaRose realized she skills,” she said. “It’s not just presenting post test of the response group yielded a had an opportunity to improve learning information where they take away a cer- 35 percent increase in post-test scores and outcomes. And aft er three years of using tain amount, but really requiring them to a 19 percent increase in retention of ma- such systems, she has discovered how to think through specifi c examples, debate, terial one month aft er initial instruction. strategically enhance training sessions with and respond.” Ultimately, researchers concluded that eff ective interactive questions. response technology had improved post- “Basically, my training seminars before Ron Smrek, vice president of Corporate/ lecture quiz performance in residents, both the technology were primarily one way, and Government Sales at Turning Technologies, initially and up to one month aft er lecture I wouldn’t have a lot of feedback as to wheth- has more than 20 years of professional expe- administration. In addition, researchers er or not my audience was getting it,” she rience in sales and sales management. Prior found that response technology had reli- said. “Now, I can do formative assessments to joining the company, he spent the bulk of ably delivered essential learning points in during my presentation. If they are not get- his career in the wireless communications such a way that good post-lecture factual ting it, I can give examples and we can talk fi eld, where he was responsible for the suc- retention rates were achieved. about it. I do smaller group discussions, and cessful growth and development of the entire I focus on higher-level analytical learning sales channel for his market, encompassing ‘The Audience is Defi nitely skills, as opposed to just presenting informa- retail, B2B, and indirect sales channels. His More Responsive’ tion that they’re expected to memorize.” mission as vice president is to continue to A more recent study conducted in 2009 LaRose integrates response technology accelerate growth by increasing sales pen- once again affi rmed that corporate learn- into a variety of her training seminars but etration throughout the United States. Previ- ing environments would receive similar uses it for every topic during her OSHA ously, he served as director of Higher Educa- benefi ts to the inclusion of response tech- 10-hour program. Subjects include fall pro- tion Sales. For more information on response nology in traditional education settings tection, industrial hygiene, confi ned space, technology, visit www.TurningTechnolo- (Heiss, 2009). Participants in an OSHA lockout/tagout, industrial ventilation, and gies.com or call 866-746-3015. training program at Ohio-based print com- many more. She appreciates the use of audi- pany Franklin Imaging were divided into ence response for its ability to change room REFERENCES two groups. One group incorporated re- dynamics and keep interest levels peaked, 1. Heiss, B. (2009). The Effectiveness of Implementing Classroom Response Systems sponse technology, and one group received even in shy attendees. LaRose regularly in the Corporate Environment. Retrieved lecture-based instruction. encourages discussion before answers are June 15, 2011, from http://etd.ohiolink. Both groups were presented identical submitted and uses team competition to edu/send-pdf.cgi/Heiss%20Brandon%20M. pdf?bgsu1237838763 material regarding fi re extinguisher use and incorporate fun. 2. Horowitz, H. (1988). Student response sys- safety and were asked identical questions, “Th e audience is defi nitely more re- tems: Interactivity in a classroom environment. either verbally or through the response sponsive. You can feel the diff erence in Retrieved Jan. 22, 2009, from http://www4. technology. Four out of the six questions attention levels when you’re doing interac- uwm.edu/ltc/srs/faculty/docs/HorowitzIBM- SRS.pdf that were asked verbally during the lecture tive classes versus non-interactive classes. 3. Joosten, T., & Kaleta, R. (2007). Student class were answered by the same person, People are plugged in much more when Response Systems: A University of Wisconsin whereas everyone was able to respond in- they know they have to respond,” she said. System Study of Clickers. EDUCAUSE Center dividually using the response system. At “I’ve noticed that generally during training for Applied Research, Research Bulletin, 2007(10), 1-12. the conclusion of the training, results from that is non-interactive, it’s the same people 4. Schackow, T., Chavez, M., Loya, L., & Fried- the post test indicated the response tech- responding. Introverts have valuable feed- man, M. (2004). Audience Response System: nology was benefi cial. Post-test scores were back and insight, and the way to get it is Effect on Learning in Family Medicine Resi- 11 percent higher, more perfect scores were getting everyone’s response — not just the dents. Family Medicine, 36(7), 496-504. obtained, and a higher range of scores was people that like the spotlight.”

32 Occupational Health & Safety | DECEMBER 2011 www.ohsonline.com

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Untitled-25 1 11/17/11 4:13 PM FIRE & EMERGENCY Life Safety in Overdrive system that is activated by fl ame and heat detection A highly sophisticated fi re alarm network and can be discharged immediately. Th e system dis- charges a homogenous suspension of water in nitrogen achieves new heights of control at a General into the room, but the water being dispensed is just Motors facility in Indianapolis. three-quarters of a gallon per minute for four minutes. BY BARBARA HORWITZ-BENNETT Th is is a big benefi t, in terms of reducing damage to test cell equipment and to the product in test. eneral Motors recently needed to expand Th e water mist system is a twin-fl uid system, mean- its engine testing facilities in Indianapolis. ing the nitrogen and water are piped separately to the GTo house an additional nine test cells, GM emitters in the hazard area. It uses a captured water made use of an adjacent, 45,000 square-foot supply housed in a lined tank built for the project. facility that formerly was a tool shop. Test cells also are equipped with an automatic Safety is an overriding priority for General Mo- sprinkler system. Its fl ow and tamper switches are tors. In keeping with this precedent, GM Indianapolis monitored by the fi re alarm control panel. decided to approach its fi re protection needs using the Gasoline and diesel engines are operated within latest network technology. Instead of specifying indi- some of the test cells. To protect operators from ab- vidual systems for fi re alarm, engine test cell fi re sup- normal emissions, hazardous gas detection systems pression, hazardous gas detection, medical emergen- from Honeywell Analytics are another integral part of cies, digital voice command (DVC), and emergency the facility’s life safety systems network. Used to sense weather monitoring, the decision was made to tie ev- carbon monoxide (CO), gaseous hydrocarbons, and erything together into one central network. refrigerants, these detectors are installed on the mez- Th e GM plant’s managers expect effi ciencies and zanine level of the two-story facility, as well as in the streamlined notifi cation with the new fi re protection test cells and control rooms. Th e refi protection sys- and emergency communications network. As Bob tem also monitors critical exhaust ventilation systems Downey, GM’s general supervisor of Engineering Lab to ensure they remain in operation. Support, explained, “the new networked system will An additional system capability is emergency enhance GM’s ability to monitor the conditions and weather alerts. Th e weather monitoring is outsourced; status of the facility, which is consistent with the rest when the vendor spots a major weather event within 7 of the safety culture at our facility.” miles of the facility, its personnel simply call a number that triggers the fi re alarm control panel to declare a System Capabilities weather emergency. Amber strobe lights will be acti- A fi re alarm control panel housed inside a sealed, vated while a digitally recorded voice announcement NEMA type 12 enclosure measuring 7 feet tall and 6 goes through the system’s speakers telling plant work- feet wide serves as the central control unit of the facil- ers to take shelter. ity’s fi re and emergency notifi cation network. Although GM could have shopped around and “You could literally spray a hose on the cabinet and purchased diff erent equipment from assorted manu- nothing would happen to the equipment,” said Matt facturers, the resulting maintenance requirements Euson, president of 3S Incorporated of Harrison, and expandability options would have added quite a Ohio. A fi re protection and security systems integra- layer of complexity. tor, Euson’s company designed and built the entire “Any time you can design a central system, that’s system for GM. the best way to go,” Euson agreed. “If you have several Th roughout the building, blue, wall-mounted diff erent systems, the interconnection is a nightmare. LEDs indicate the location of medical emergency Th e centralized platform is just great for delivering a push buttons. When a button is depressed because uniform message, and I think that’s what this site was of an emergency, blue strobe lights actuate through- really going for. Also, it would be incredibly simple to out the building and a pre-programmed voice an- expand the system, as it’s just a fi ber optic connection nouncement is made over the network’s speakers, to another node.” indicating a medical emergency and its location. At the same time, the system automatically summons Barbara Horwitz-Bennett (www.BHBennett.com) is an ambulance via a telephone call to a third-party a frequent contributor to publications and organiza- central monitoring station. tions dealing with building and construction. She can Th e test cells are equipped with a water mist be reached at [email protected].

34 Occupational Health & Safety | DECEMBER 2011 www.ohsonline.com

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Untitled-6 1 10/28/11 2:27 PM VISION PROTECTION A Pitch for Safer Cultures

“This is the one area we focus on that she had been smart about safety. is almost entirely preventable: eye injuries. “Th e program really was focused on people who There’s really something that can be had had accidents and were wearing their goggles or safety glasses, so it prevented eye injuries. But we done here,” said Prevent Blindness America really didn’t like the idea of rewarding people who COO Jeff Todd. had had accidents. We wanted to come up with a EYE2EYE new, more positive eff ort,” Todd explained. “We re- BY JERRY LAWS ally haven’t tried anything like this. Th is is trying to encourage a culture of safety so that accidents really don’t happen at all.” Basing it on a peer-to-peer model and designat- ing a group of Safety Ambassadors seemed to be the best way to approach it. Th e plan is to build a social network within the ambassador group that would be open to anyone who’s a member of Eye2Eye. Members will pay a one-year $250 membership fee to obtain online access for as many as fi ve employees. Th e partners developed an online training program with a series of training modules to equip the ambas- ye2Eye — perhaps you’ve heard of it — is sadors to go out into their work environments and en- a new program with a big goal: building a courage everyone to work safely. “Rather than taking Estronger culture of safety in workplaces across on the task of trying to educate everybody in a work- the land. Its specifi c focus is vision protection, place — and educating of everyone needs to be done befi tting the two partners involved in it, which are when they start working — this particular program Prevent Blindness America and Uvex. If it succeeds, identifi es a group of safety ambassadors within a pro- the program will create and nurture a community of gram who can be trained using these video modules, certifi ed Eye2Eye Safety Ambassadors who become a which are pretty simple and straightforward,” Todd positive force for culture change, and these people will said. “[Th ey] can go through this process of learning help to reduce the 800,000 work-related eye injuries the key points about eye safety, recognizing why they’re occurring annually in the United States. important, and then encourage others to do it.” Th ose injuries represent an estimated $934 million Promoting the program is one of their challenges, in costs to U.S. industries each and every year. he admitted. Prevent Blindness America and Uvex Th e partners decided Eye2Eye would be a peer- jointly announced Eye2Eye on Oct. 18, then represen- to-peer online initiative aft er they conducted a sur- tatives from both participated in a panel discussion vey of about 200 safety directors in the United States Nov. 1 at the National Safety Council’s Congress & and Canada in 2009. “We found that folks felt culture Expo in Philadelphia. was important,” said Jeff Todd, JD, MS, chief oper- Prevent Blindness America’s network of affi liates ating offi cer of Prevent Blindness America. “We re- operating in about 30 states will be on-the-ground ally wanted to go with a peer-to-peer program that promoters of the program. About 25 professional emphasized the importance of safety culture, the staff ers work at the national Prevent Blindness Amer- safety environment. We felt that, historically, the way ica offi ce in Chicago. It is a voluntary health organiza- eye safety and safety in general has been managed tion with a volunteer board of directors and volunteer has been more of a supervisor/supervisee situation, committees. where the supervisors were looking out to make sure Todd said Uvex’s sales force will promote the pro- employees were wearing their safety goggles. Th is gram. Th e company provided the resources to design puts a diff erent slant to it.” and implement the www.Eye2EyeProgram.com web- He contrasted Eye2Eye with the Wise Owl Eye site and also is providing product samples and pro- Safety Recognition program, which Prevent Blindness motional prizes to the ambassadors. America began in the 1970s in an attempt to address JoAnne P. Goldman, brand manager for Uvex and occupational eye injuries. Member companies would Fibre-Metal with Honeywell Safety Products, said submit reports of incidents where PPE saved an em- when a company initially signs up for the program, it ployee’s sight and would receive a certifi cate to present will receive samples of Uvex safety eyewear as a thank to that worker, providing tangible recognition he or you for participating. Beyond that, as part of the pro-

36 Occupational Health & Safety | DECEMBER 2011 www.ohsonline.com

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Untitled-4 1 9/12/11 2:13 PM VISION PROTECTION

gram, the eyewear manufacturer will run boost participation. “We’d like to think that ber one, is going to reduce cost, and more quarterly promotions among the commu- individuals and companies are going to importantly, reduce injuries.” nity of Safety Ambassadors. Goldman said participate in this because they think it’s the promotions are designed to encourage the right thing to do,” he said. “I think in- A Thousand Ambassadors by 2013? sharing of ideas across the community and centives always add something extra to it. Is it realistic to expect the program and its to keep the program engaging. She said We’re certainly hoping that corporations Safety Ambassadors to make a signifi cant each quarter will be a bit diff erent, and realize the value, both to personal safety diff erence in the number of workplace or prizes will range from eyewear to T-shirts and to their business. home eye injuries occurring annually in to small electronics, adding, “In terms of “We know that just under 800,000 eye the United States? “Absolutely,” Todd re- numbers of participants, we believe that injuries happen per year in this country plied. “Our hope is that this program cre- safety managers will recognize the value and just under 90 percent of them can be ates a kind of domino eff ect. Training these of this type of program and hope that the prevented. Something needs to be done core ambassadors means they can go out community of Safety Ambassadors reaches about that. Certainly, the cost to business and spread the message. We’re not thinking several thousand over the next few years.” from that number of injuries is enormous. all of a sudden we’ll have occupational set- Todd said he expects the incentives will Putting into place programs like this, num- tings all across the country jumping up and down and thinking eye safety. We’re hoping that slowly, this general understanding about why it’s important kind of permeates the workplace. “We keep coming back to that: How can we start to create a culture where people FALLS! appreciate safety,” he continued, “and it becomes part of the fabric of their work- ROOFTOP • MEZZANINE • LOADING DOCKS place?” Todd said the idea is not deciding to be safe because of the threat of punishment, or because a supervisor tells you to PORTABLE, NON-PENETRATING work safely, or because OSHA rules require it — but instead, behaving and working FALL PROTECTION SYSTEMS! safely at all times just because it’s part of the fabric of the place where you work. “What we’d like to see in the short term — the next six months to a year — is 100 to 200 companies participating in the program, and through that . . . we’d have about 500 to 1,000 Safety Ambassadors out there,” he said. “Th e long-term goal — and we’re still trying to fi gure out how we capture this — is reducing the number of vision safety accidents in the workplace by introducing this program. I think that will be challeng- ing to measure, but we’re hoping that this, coupled with additional eff orts by us and by other organizations, will have a result that will bring those numbers down.” “Companies with strong safety cultures have proven that reducing — or even eliminating — injuries is absolutely a possibil- Permanent ity,” Goldman said. “Th e Eye2Eye program is designed to support the development of Models Too! a safety culture that can achieve that sort of success. From our research and discussions with numerous safety managers, we learned that peer-to-peer education is one of the most popular — and eff ective — approaches for safety programs. Th is is due to the fact that workers tend to be the 763-694-2624763-694-2624 www.railguard.netwww.railguard.net most receptive to new ideas about safety 2601 Niagara Lane, Plymouth, MN 55447 • Fax: 763.553.1093 when they’re presented by a trusted, re-

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Untitled-1 1 11/14/11 11:29 AM VISION PROTECTION

Prevent Blindness America supports re- DON’T FORGET EYE SAFETY AT HOME search, provides vision screening, and About 2.5 million eye injuries occur annually in the United States, with more helps millions of Americans detect and than half of them happening in or around the home. They occur frequently learn about vision concerns such as macu- during work in the garden or the yard and while doing home repairs. lar degeneration and glaucoma. Th e orga- Prevent Blindness America declared October as Home Eye Safety Aware- nization recorded $12.3 million in income ness Month to remind Americans to take extra care to avoid painful and poten- and $14.8 million in expenses during fi scal tially blinding eye accidents. year 2009-2010, according to its online an- The organization recommends: nual report. Its largest categories on the ex- ■ wearing protective eyewear approved by the American National pense side of the ledger were: Standards Institute and bearing the “Z-87” logo stamped on the frames ■ Community services: $4,591,045 ■ providing effective lights and handrails to improve safety on stairs and ■ Public health education: $4,212,452 reduce the risk of falls ■ Professional education and training: ■ not mixing cleaning agents, as well as reading and following all manufac- $2,056,402 turer instructions and warning labels ■ Research: $713,937 ■ wearing safety glasses with side protection or dust goggles to protect Collected Eye2Eye membership fees will against fl ying particles and chemical goggles to guard against exposure to be used both to support these services and to fertilizers and pesticides maintain the Eye2Eye program and website. For more information on home eye safety, call Prevent Blindness America at “Th is is the one area we focus on that 800-331-2020 or visit www.preventblindness.org/eye-safety-home. is almost entirely preventable: eye injuries. Th ere’s really something that can be done spected co-worker — rather than handed fective peer-to-peer safety network could here, which is why we put this program in down as a directive. Th ese peer networks help improve workplace safety and reduce place,” Todd said. already exist in every workplace and have injuries. Th is is why the Eye2Eye pro- a powerful infl uence on the culture of the gram was designed so the majority of the Jerry Laws is editor of Occupational Health workplace. We believe that having an ef- education will take place between peers.” & Safety. SuperCast 2011 Three EHS Webinars!

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Untitled-6 1 10/28/11 2:22 PM PRODUCT SPOTLIGHT WWW.OHSONLINE.COM/MCV/PRODUCTS 2011 New Product of the Year Winners Editor’s note: Th ese new products won top honors in the third annual OH&S New Product of the Year competition. Winners received their trophies during the National Safety Congress held in Philadelphia.

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SIGNAGE & IDENTIFICATION HAZMAT SAFETY VISION PROTECTION HAND PROTECTION Accuform Signs’ Store- The Accu-Flow Type II Safety North by Honeywell’s MCR Safety’s ForceFlex Boards™ provide visually Can from Justrite Mfg. Co. Adaptec Protective Eyewear HV200 is designed to provide striking points-of-storage provides protection against System is designed to meet maximum protection in tem- indicators that identify where fl ammable fuels and chemi- the needs of a wide range of peratures as low as -20 de- tools should be when not in cals. The unit’s patented workers, regardless of facial grees Fahrenheit. The ANSI/ use. The signs, a 5S solution manifold automatically vents features or gender. The eye- ISEA Z89.1-2009-compliant for the visual workplace, are for smooth, fast liquid fl ow, wear, available in three sizes, glove, available in vented and geared to eliminate cross- making pouring more effi cient features a patent-pending non-vented versions, features contamination with color- and easier when handling a temple tension adjustment, 3M Thinsulate© lining, a coded legends and brushes, full can weighing up to 60 an adjustable nose bridge, water- and wind-resistant thus shortening the time it pounds. The can features a self-adjusting nose pads, and breathable bladder, Kevlar- takes to search for tools and safe-squeeze trigger, a stain- an adjustable lens angle. reinforced palms, and high- supplies. less steel fl ame arrester, and www.ohsonline.com/productinfo density polyethylene. www.ohsonline.com/productinfo a quick-fi ll port. CIRCLE 306 ON CARD www.ohsonline.com/productinfo CIRCLE 304 ON CARD www.ohsonline.com/productinfo CIRCLE 307 ON CARD CIRCLE 305 ON CARD

42 Occupational Health & Safety | DECEMBER 2011 www.ohsonline.com

1211ohs_042_046_NPOY_v3.indd 42 11/9/11 5:21 PM Lakeland

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Bellows Storm Pockets Flap Two Garments in One! And Much More! Outer Shell Parka Plus an Inner Fleece Liner!

Untitled-4 1 11/7/11 12:15 PM PRODUCT SPOTLIGHT WWW.OHSONLINE.COM/MCV/PRODUCTS

EHS SOFTWARE EMERGENCY RESPONSE MSDS MANAGEMENT ONLINE TRAINING Ariel WebInsight 7.0 from 3E Company’s Global SiteHawk’s VeriScan is DuPont Sustainable 3E Company addresses the Incident Response Hotline geared to streamline chemi- Solutions’ eLearning Suite- latest requirements in green provides a single point of cal inventory and MSDS Learning Management Sys- chemistry, globalization, and contact for companies that management processes via tem allows users to assign, GHS. The chemical regulatory need a round-the-clock emer- hand-held tablets and bar- administer, and document compliance tool features a gency number to support code-scanning software. The the results of employee green score analysis capabil- global distribution of hazard- system allows companies training from any location. ity, which is geared to help ous materials. The system to automate the chemical The customizable system users reduce toxic footprints, features a designated physical inventory process assigns training tasks, tracks facilitate the development of telephone number backed by and reconcile results directly progress, and allows employ- more environmentally friendly 3E’s Mission Control Center, to an MSDS notebook. The ees to pace themselves and products, and help support which provides users access barcode-scanning system ac- review materials as needed. the management of chemical to live hazardous materials celerates the search, input, regulatory compliance obliga- specialists in the event of an identifi cation, and MSDS www.ohsonline.com/productinfo tions. emergency. reconciliation of chemical CIRCLE 311 ON CARD www.ohsonline.com/productinfo www.ohsonline.com/productinfo inventories. CIRCLE 308 ON CARD CIRCLE 309 ON CARD www.ohsonline.com/productinfo CIRCLE 310 ON CARD

INDUSTRIAL HYGIENE FOOD SAFETY LOCKOUT/TAGOUT AND PROTECTIVE APPAREL Sensidyne’s GilAir Plus air Smart Lid Systems’ Smart MACHINE GUARDING Ergodyne’s N-Ferno© Warm- sampling pump features Lid is a color-changing Accuform Signs’ STOPOUT™ ing Vest with NobleTek© QuadMode air sampling plastic beverage lid geared 120/240 Circuit Breaker insulation is geared to technology, which enables to prevent hot- drink scalding Lockout features a bar clamp provide warmth, comfort, and constant fl ow control of 20 and other accidents. When design that allows the lockout fl exibility. Instead of trapping to 5,000 cc’s per minute and the disposable lid comes in to slide onto a breaker switch dead air in thick cells, the constant pressure sampling contact with steam or hot liq- and lock securely into place vest uses fl exible, airtight, in low- and high-fl ow modes. uids, it changes to a bright a by closing the handle down. and breathable chambers The lightweight unit offers red color. The unit’s warming The device, which does not fi lled with argon gas as a standard temperature and rim (sealing indicator) shows rely on a traditional screw warming system. Workers pressure correction and a whether or not the lid is ap- mechanism to secure, is can change the vest’s level of lockout feature that prevents plied directly to the cup. equipped with specially warmth with the turn of dial tampering once the pump is www.ohsonline.com/productinfo designed tags that fi t on an without having to deal with deployed. CIRCLE 313 ON CARD octagon peg. the bulk of extra layers. www.ohsonline.com/productinfo www.ohsonline.com/productinfo www.ohsonline.com/productinfo CIRCLE 312 ON CARD CIRCLE 314 ON CARD CIRCLE 315 ON CARD

44 Occupational Health & Safety | DECEMBER 2011 www.ohsonline.com

1211ohs_042_046_NPOY_v3.indd 44 11/9/11 5:21 PM TM

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Untitled-1 1 9/13/11 12:17 PM PRODUCT SPOTLIGHT WWW.OHSONLINE.COM/MCV/PRODUCTS

HEAD PROTECTION FOOT PROTECTION RESPIRATORY PROTECTION Designed to provide full-shift comfort, Wolverine’s Northman boots are Moldex-Metric’s 9000 Full-Face Respira- head protection, balance, and stability, geared to keep feet dry, warm, and tor is equipped with scratch-resistant, 3M’s lightweight H-700 Hard Hat meets comfortable. The footwear, available in panoramic lenses, peripheral side pan- ANSI/ISEA Z89.1-2009 Type I protec- steel-toe, insulated, and non-insulated els, an integrated exhale area with an tion. The unit features a short brim, versions, features Goodyear™ Welt attached cover, a stand-away head har- high-density polyethylene construction, a construction, a Horween© leather up- ness, and strap buckles that are molded replaceable brow pad, vented and non- per, breathable GORE-TEX© waterproof directly to the facepiece for rugged use vented versions, and slots for ear muffs, lining, a rubber Vibram 360-degree and easy adjustment. headgear, faceshields, welding helmets, outsole, a removable foot bed, and a www.ohsonline.com/productinfo and other accessories. lace-to-toe design. CIRCLE 318 ON CARD ON CARD www.ohsonline.com/productinfo www.ohsonline.com/productinfo CIRCLE 316 ON CARD CIRCLE 317 NEVER CLEAN OR SANITIZE HARD HATS AGAIN.

DISPOSABLE SANITARY HARD HAT LINERS. Save time and money by not cleaning and sani- tizing the inside of hard hats and suspensions. FALL PROTECTION HARDLINER is a soft The ANSI A92.3-2006/CSA B354.1-04-compliant LiftPod© disposable cloth liner that fits inside the hard hat JLG Industries suspension. FS60 from promotes safety by combining the portability of a ladder with the stability of a work platform. Helps prevent the The unit, which allows one worker to complete tasks with a transfer of hair and scalp 360-degree range of motion, features a 330-pound platform disease. Hardliner is an aid capacity, a 12-foot working height, and an attachable work to help comply with OSHA tray that holds up to 33 pounds of tools. 29 CFR 1910.132(a). www.ohsonline.com/productinfo HARDLINERTM CIRCLE 319 ON CARD For information or a free sample contact: GKR Industries, Inc. 13653 S. Kenton Ave., Crestwood,IL 60445 or call 800-526–7879 www.gkrindustries.com 46 Circle 1 on card. www.ohsonline.com

1211ohs_042_046_NPOY_v3.indd 46 11/9/11 5:21 PM OH&S CLASSIFIEDS EVERY AED BEST PRICE ORDER TODAY Circle 38 on card.

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DECEMBER 2011 | Occupational Health & Safety 47

1211ohs_047_048_Classified_v2.indd 47 11/10/11 9:49 AM PRODUCT LITERATURE & WEB GUIDE WWW.OHSONLINE.COM/MCV/PRODUCTS

TRAIN THE TRAINER 3M™ SCOTCHLITE™ The Scaffold Training Institute REFLECTIVE MATERIAL provides “Train The Trainer” Refl ective roll goods and refl ec- programs and on-site training tive narrow fabrics to enhance anywhere in the world. Training ma- nighttime visibility. ANSI/ISEA terials include 340-page manuals, 107 and 207 Compliant. Day/ DVDs, a Powerpoint presentation, night contrast photo of refl ec- videos, and Interactive Computer tive material in use. Full listing Based Training on CD-ROM. Cours- of materials, data sheets, order- es ranging from 8 hours to 40 ing information and technical hours in length are available. Visit information, plus link to video or call 1-800-428-0162 for details. demonstrating how refl ective works available. Metlon www.scaffoldtraining.com Corporation. www.metlon.com/refl ectivematerial.htm

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48 Occupational Health & Safety | DECEMBER 2011 www.ohsonline.com

1211ohs_047_048_Classified_v2.indd 48 11/10/11 9:49 AM FREE PRODUCT INFO ADVERTISER INDEX Quick, Easy and Direct...get the info you need NOW! Go online to ohsonline.com/productinfo to request free information from advertisers in this issue. Search by category or by company.

CIRCLE # ADVERTISER PAGE # CIRCLE # ADVERTISER PAGE # CIRCLE # COMPANY PAGE #

9 American National Standards Institute 41 5 Moldex-Metric, Inc. 9 303 Big Ass Fans 42 www.ansi.org www.moldex.com www.ohsonline.com/productinfo

21 Banom 29 20 Pelican Products Inc. 27 311 DuPont Sustainable Solutions 44 www.banom.com www.pelican.com www.ohsonline.com/productinfo

15 BullEx Digital Safety 14 26 Protective Industrial Products 51 315 Ergodyne 44 www.bullexsafety.com www.pipusa.com www.ohsonline.com/productinfo

25 Capital Safety 39 14 PureSafety 11 300 HeartStation 42 www.capitalsafety.us www.puresafety.com www.ohsonline.com/productinfo

3 Columbia Southern 19 12 Revco Industries Inc. 8 319 JLG I ndustries 46 www.columbiasouthern.edu/osh www.blackstallion.com www.ohsonline.com/productinfo

10 Detcon Inc. 24 22 Rite Hite 28 305 Justrite Mfg. Co. 42 www.detcon.com www.ritehite.com www.ohsonline.com/productinfo

7 Garlock Equipment Company 38 32 Salisbury by Honeywell 21 307 MCR Safety 42 www.garlockequip.com www.honeywellsafety.com www.ohsonline.com/productinfo

1 GKR Industries, Inc. 46 8 STOKO Skin Care 31 318 Moldex-Metric 46 www.gkrindustries.com/ www.stokoskincare.com/ www.ohsonline.com/productinfo

34 Haws Corp. 5 6 Summit Training Source 33 306 North by Honeywell 42 www.hawsco.com www.safetyontheweb.com www.ohsonline.com/productinfo

18 Health & Safety Institute 20 12 3M 3 312 Sensidyne 44 www.hsi.com www.3m.com/occsafety www.ohsonline.com/productinfo

16 HeatTrak, LLC 15 30 3M 7 310 SiteHawk 44 www.heattrak.com www.3m.com/occsafety www.ohsonline.com/productinfo

27 Honeywell Safety Products 52 31 3M 13 313 Smart Lid Systems 44 www.ArtandScienceofSafety.com www.3m.com/occsafety www.ohsonline.com/productinfo

28 Honeywell Safety Products, 29 3M 37 302 Summit Training Source 42 Sperian and North 23 www.3m.com/occsafety www.ohsonline.com/productinfo www.honeywellsafety.com/Americas/Home.aspx 17 WileyX Eyewear 17 308 3E Company 44 33 Industrial Scientifi c 45 www.wileyx.com www.ohsonline.com/productinfo www.indsci.com Product Literature 309 3E Company 44 24 Lakeland Industries 43 www.ohsonline.com/productinfo www.lakeland.com 41 Metlon Corporation 48 www.metlon.com 301 3M 42 19 Lehigh Outfi tters 25 www.ohsonline.com/productinfo www.lehighoutfi tters.com 40 Scaffold Training Institute 48 www.scaffoldtraining.com 316 3M 46 11 MCR Safety 2 www.ohsonline.com/productinfo www.mcrsafety.com 2011 New Product of the Year Winners 317 Wolverine 46 2 Metlon Corporation 28 304 Accuform Signs 42 www.ohsonline.com/productinfo www.metlon.com www.ohsonline.com/productinfo

4 Milliken Workwear 35 314 Accuform Signs 44 www.millikenfr.com www.ohsonline.com/productinfo

PRESIDENT & GROUP PUBLISHER | Kevin O’Grady ■ MID-ATLANTIC DISTRICT 972-687-6731 [email protected] SALES MANAGER | Rick Neigher 818-597-9029 [email protected] ■ WEST COAST, SOUTH, & CENTRAL DISTRICT SALES MANAGER | Barbara Blake CLASSIFIED SALES | Stan Pruitt 972-687-6718 [email protected] 972-687-6738 [email protected] ■ NORTHEAST & SOUTHEAST DISTRICT SALES MANAGER | Matt Hart 678-982-6764 [email protected]

www.ohsonline.com DECEMBER 2011 | Occupational Health & Safety 49

1211ohs_049_AdIndex_v2.indd 49 11/9/11 5:22 PM BREAKTHROUGH STRATEGIES BY ROBERT PATER Secrets of Turnaround Training While training’s not the prescription for every problem, it can be a potential catalyst for signifi cant improvements. If you want them to change what they do after BY ROBERT PATER AND CHARLIE BRAXTON training, have them try this during training. ver seen training that delivered much less than promised? Could have been entertaining or motivating or included niques. If you can’t do this during training, revert to them as soon Elots of information and expectations. Perhaps fi lled with as possible aft erward to transform training principles into work site PowerPoints and statistical points but didn’t really make applications. the point of reaching participants. So, at the end of the day, little ■ Harness training ergonomics. Want more interaction during had actually changed. training? Oval and circle seating promote this; classroom or theater But high-level training accomplishes much more. While train- arrangements suppress interaction. ing’s not the panacea for all lack-of-skills ills, we’ve seen break- ■ Make active involvement easier. Invite — don’t try to force through results with tens of thousands of people in companies — interaction. Rather than calling on people against their will worldwide. Managers upgrading their leadership skills. Workers (this creates resistance), you can strongly invite their participation making documented improvements and applying learned methods when asking a question. Extend your palms up and make good immediately and for years aft er. With measures of injury frequency eye contact (if they look away, move on to someone else), wait an and length plummeting. adequate amount of time for responses, re-ask if you don’t get an Here are nine of the keys to “mastery-level” training: initial response, or “prime the pump” by giving one sample possible ■ Develop a change mindset. Begin by recognizing and commu- response and then re-asking. Don’t over-pressure, and never blame nicating that training’s product is positive change — improvements if they don’t respond. in the Big 3 of Approach, Awareness, and Actions. Th ese results Respect and involve them by calling on their expertise. Th is is come from both engaging the carrier wave of individual interest and especially critical with an experienced or older workforce. Surface imparting practical skills that participants regularly apply. and acknowledge their concerns, as well as perceived potential ■ Foster trust. Action change begins with receptivity. For par- blockages and obstacles to desired improvements. ticipants to be willing to try something new, they have to fi rst be ■ Continuously “read” and adjust. Don’t wait for post-training ready to fully absorb information and skills. Many will mentally evaluations to determine how things went. Continually monitor and check out at the fi rst sign of BS. eyTh have to trust that you: a. have modify during training. credibility; b. are sincere in your desire to help them; c. yourself ■ Blend yin and yang. Highest-level trainers don’t just tell know what you’re trying to transfer; d. that this really works; and e. (yang); they’re also able to listen to objections and draw out resis- there’s a benefi t to their believing what you say and acting on it. tance (yin). Most important, they know when and how to seam- Bolster your credibility by sidestepping the lure of KIAS (know- lessly switch gears. it-all-syndrome). Participants will be more likely to believe you ■ Build a follow-up foundation. Reinforcement is critical for when you admit you don’t know something. So the times you don’t, lasting improvement. Not only aren’t most structures built in one say, “Th is is really likely to work.” day; ingrained actions aren’t changed in one seminar. Plan for a ■ Encourage right practice. We all get better at what we actu- number of “validating contacts” that help set learned skills into ally practice (for better or worse). Default toward transferring both workers’ personal autopilot program. (For more, see Robert’s ar- Principles & Practices. Th is way, people will simultaneously under- ticle, “Anchoring Skills Into Daily Actions,” http://tinyurl.com/ stand the value of trained skills and be able specifi cally to apply anchoring-skills.) these in work and home tasks. Move away from “one solution fi ts all”/”just do it this way” pseudo-cures. Robert Pater ([email protected]) is Managing Director, ■ Get it out. If you want them to change what they do aft er Strategic Safety Associates and MoveSMART®, www.MasteringSafe- training, have them try this during training. Show-and-tell or just ty.com. Charlie Braxton is a Senior MoveSMART® Consultant with “tell” approaches are limited. Instead, arrange for participants to more than 20 years’ experience training workers, managers, and in- handle their actual tools in the seminar room. Where possible, in- structors in Alcoa, American Airlines, Amtrak, Avon, Boeing, BMW, corporate an actual nearby work site as part of the training. Even Hess Oil, Honda, L’Oreal, Michelin, Textron, United Airlines, U.S. brief real-life practice can anchor training principles and tech- Steel, Xerox, and many other companies.

50 Occupational Health & Safety | DECEMBER 2011 www.ohsonline.com

1211ohs_050_pater_v3.indd 50 11/9/11 5:23 PM SAFETYSAFETY DONEDONE BRIGHTBRIGHT

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Untitled-6 1 11/4/11 2:16 PM Comfort for them. Compliance for you. Safety for all.

One style. Three sizes. Customized ﬁt & performance. That’s what makes North Adaptec the only adjustable eyewear system that can be worn by the vast majority of workers – regardless of their gender, ethnicity, or facial features. One style means simplicity of stocking and ordering. Three sizes means the right coverage and optimal optical clarity for everyone. And customized ﬁt and performance means personalized comfort and all-day protection that leads to better compliance and a safer, more productive workplace.

Untitled-6 1 11/4/11 2:18 PM