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Volume 21 Issue 6 November 17, 2010 STUDENT EXCHANGE INTERNET TRENDS POETRY OF GAMING Mario enjoys the green, rolling Mario, decent plumber and good Mario is much deeper than he hills and lollipop oaks of England. samaritan, gets his meme on. looks: Mario likes poetry. Camosun’s Student Voice Since 1990 CAMPUS—5 LIFE—7 ARTS—13 The art of being funny page 10 ro A Alex H VIEWS November 17, 2010 Camosun customer service fails Nexus Editorial i A Erin Ball ledgeable faculty and quality pro- t CA StAff writer grams. It’s also known as a good i SS e A company’s most vital assets place to work. But sometimes staff J Next publication: December 1, 2010 are its customers. Similarly, a members forget that the student is Deadline: noon November 24, 2010 college’s most vital assets are its both their customer and the reason students. why they have a job. Address: 3100 Foul Bay Rd., Victoria, BC, But, judging by the customer Everyone has bad days, but V8P 5J2 service on campus, some staff mem- some staff have been known to take Location: Lansdowne Richmond House 201 bers at the college don’t think of stu- their bad days out on unsuspecting Phone: 250-370-3591 dents that way. Sometimes it even students. Email: [email protected] feels like they think that students are Consider the story of one pro- Website: nexusnewspaper.com somehow less important portions of spective student who was on a Publisher: Nexus Publishing Society the population that doesn’t deserve waitlist to get into a program at to be treated with respect by those Camosun. A few days after school NEXUS PUBLISHING SOCIETY providing a service. had started, the program had some STUDENT BOARD MEMBERS seats open up. The admissions of- Luke Holland ficer called the prospective student Adam Holroyd and, when she didn’t answer, didn’t Emily Laing Sometimes staff leave a message with the person who Jina Mousseau members forget that picked up the phone, and instead Darin Steinkey called the next person on the list. Marty Taillon the student is both It’s understandable that if class- MANAGING EDITOR their customer and the es have already started and seats Jason Schreurs reason why they have open up that the program would ASSISTANT/LAYOUT EDITOR want to fill them immediately, and Greg Pratt a job. the admissions office staff doesn’t waste the staff’s time, and that my time” or indicate that they are STUDENT EDITOR have time to wait for a person to although many students say they too busy to deal with students, it’s Erin Ball call back. want to be on the waitlist, they often just bad customer service. STAFF WRITERS Good customer service is valued But at least a message should change their mind. The email read If the staff member isn’t willing Renée Andor and expected in our culture. As be left explaining that, and the more like a lecture to a child rather to take the time to communicate Emily Laing students who pay large amounts opportunity for the prospective than a professional and courteous to an anxious student, in the form Amanda Richardson of money to attend college and student to call back, just in case response. of leaving a brief message regard- STAFF PHOTOGRAPHERS often take on considerable debt, there’s still a spot. Although the admissions officer less of whether or not they will be Alex Haro we should be thought of as valuable The prospective student, who apologized for not being able to accepted into a program, it’s not Amanda Richardson customers of the college. wants to get into the program as offer a seat to the future student, it good policy. ADVERTISING SALES We are paying a fee (tuition) for soon as possible, was troubled that was still an unprofessional way of Employing communication in a Jason Schreurs a service (education). If there was a no communication was attempted explaining the policy. This student is polite and professional manner is a 250-370-3593 store where customers were drop- and emailed the admissions of- Campus Plus (national) not a child; she has paid her deposit, form of good customer service. Stu- ping the same amount of money 1-800-265-5372 ficer with questions regarding the has been accepted to the program, dents, as customers, deserve good that student drop on tuition, you waitlist policy. and deserves to be treated in a cour- service from Camosun College. DISTRIBUTION can bet that those customers would She received an email back ex- teous manner. Emily Laing What do you think? be treated like royalty. plaining that their policy is not to Nicolle Rushton When service providers, such as [email protected] Camosun is known for its know- leave a message, because it would college staff, use phrases like “waste or TEXTBACK to 604–223–0076. CONTRIBUTORS Renée Andor Erin Ball Clayton Basi Open Space accepts submissions from Camosun students. Submissions to Open Space should be Jenna Cotton Open Space 400 words or less. responses to previous articles in Nexus should be 250 words or less. Alicia Gilmour email submissions to [email protected] and include your name and student number. Alex Haro Luke Holland Adam Holroyd Naomi Kavka Photo radar techniques not helping anyone Emily Laing Carol-Lynne Michaels Landon Thomas Roadblocks catch drunk or ers are simply not prepared to drive ance premiums; the money ICBC Jina Mousseau CoNtribUtiNg writer stoned drivers every single time. on Victoria’s highways. gets goes into expensive television Shawn O’Hara Photo radar didn’t work, so why Drunk drivers are the ones who cause New drivers who are more com- commercials telling people to use Ashley O’Neill would anyone even consider bring- accidents that ruin peoples’ lives fortable and confident in their cars caution at intersections. Pam Oliver Alex Pask ing it back? Accidents are caused and raise insurance premiums. will fare better on the roads and be Admittedly, there’s no valid Alli Pickard by more than just speed. They are New drivers can cause acci- involved in fewer accidents. reason for speeding; however, the Amanda Richardson caused by, to name a few examples, dents, but the insurance compan- Teaching the newest genera- drivers doing 90 kilometres an hour Tyler Rowe texting drivers, inexperienced driv- ies already charge them high rates tion of drivers how to handle their instead of 80 are much less danger- Jason Saliani ers, and drunk drivers. before they make mistakes. Instead vehicle in a variety of situations is ous than drivers that are texting, Erin Sanderson Going 10 kilometres over the of more radar traps, I propose stiffer a more proactive idea than handing drunk, stoned, or even driving 40 Ed Sum speed limit is probably not the main driving tests with more highway out tickets to people who were prob- kilometres an hour on the Pat Bay Shea Swenson Jessica Tai reason why insurance companies testing. ably trying to make up lost time after Highway. Landon Thomas raise premiums. How about instead Instead of spending two minutes being stuck behind someone who Photo radar doesn’t catch these Jordan Venoit of photo radar, we start with more on the highway, have the new driver didn’t know how to merge. more dangerous drivers; that’s Dylan Wilks police roadblocks, which have been spend some quality time on the Pat The money from speeding tick- why photo radar should be out and All editorial content appearing in Nexus is property of the proven to work. Bay or Highway 1. Many new driv- ets doesn’t go to reducing insur- increased policing be in. Nexus Publishing Society. Stories, photographs, and artwork contained herein cannot be reproduced without written permis- sion of the Nexus Publishing Society. the views and opinions expressed herein are those of the authors, not of Nexus. Nexus Calling out Ball has no official ties to the administration of Camosun College. with strangers is probably healthy, one copy of Nexus is available per issue, per person. too.” Nexus is printed on recycled paper. I’m writing in regard TEXTBACK Nexus is a member of Canadian University Press. Letters to Down with the Hipsters, written by Erin Ball (Nov. Tell us what you think. Send a “Beer intoxicates. I prefer the Send a letter Speak Nexus prints letters that are 250 words or less in response to 3 issue). text to 604–223–0076. simplicity of such a statement at previous stories. Nexus reserves the right to refuse publica- such a moment.” tion of letters. letters must include full name and student If you replaced the word “hip- number (not printed). Nexus accepts all letters by email to [email protected] up! ster” with any culture, ethnicity, or “Hipsters suck! Great article.” sexual orientation it would be hate “Keep your distance, Chewie, Editorial meetings but don’t look like you’re trying to Come out to our weekly Nexus editorial meetings, where speech. Ball says that “their whole “Hipsters are just ugly people all Camosun students can get involved in their student who still get laid.” keep your distance. I don’t know. newspaper. Meetings take place every tuesday at 11:30 am look just invites someone to punch in the Nexus office, richmond House 201, lansdowne. Call them in the face.” Really? Re-read- Fly casual.” 250-370-3591 or email [email protected] for more information. Did you read something ing this article, I could identify no “Bryan Skinner on DSLRs: you didn’t like in Nexus? point other than to ridicule a visible What an elitist.