ANNEX VI-1 INTERIM NARRATIVE REPORT
This report must be completed and signed by the Contact person The information provided below must correspond to the financial information that appears in the financial report. Please complete the report using a typewriter or computer (you can find this form at the following address
1. Description
1.1. Name of beneficiary of grant contract:
Gavroche Association
1.2. Name and title of the Contact person:
Assoc. Prof. Penka Stoyanova Executive Director Gavroche Association
1.3. Name of partners in the Action:
Associated partners – Municipality of Varna and Employment Office - Varna
1.4. Title of the Action:
Chance for Gavrochovtsi
1.5. Contract number:
№ ВG 2004/016-711.01.02-1.20
1.6. Start date and end date of the reporting period:
1 April 2007- 31 March 2008 /incl/
1.7. Target country(ies) or region(s):
City of Varna, Bulgaria
2006 1
1.8. Final beneficiaries &/or target groups1 (if different) (including numbers of women and men):
60 children using the service of the Day Centre, including 31 girls and 29 boys. 8 boys accommodated in Protected homes. 17 children - victims of violence, accommodated in Crisis centre, including 14 girls and 3 boys
1.9. Country (ies) in which the activities take place (if different from 1.7):
Bulgaria
2. Assessment of implementation of Action activities 2.1. Activities and results
Please list all the activities in line with Annex 1 of the contract during the reporting period
Activity 1 Development of Gavroche as a centre for becoming literate and keeping in school of children in risk. Team: The direct work is performed by a team composed of three teachers. For specific activities the team includes also a psychologist, medical nurse, kitchen worker and an assistant-educator (Annex 5). The teachers - Rositsa Ivanova, Mariana Mereva and Ivelina Ilcheva are specialists with higher or semi-higher education trained to work with children in risk and are part of the overall team of Gavroche Association. They perform the activities for set-up the groups, becoming literate and care for the children. In their work they are supported by assistant educator – Valentin Dimitrov who facilitates the contacts with the families and the very children in view of the language barrier. The psychologist – Gergana Encheva has a Master degree in Psychology and performs individual and group consultations with the children as well as organizes the rationalization of the free time.
1.1. Survey and set-up of groups for becoming literate
Target group: children in risk who are endangered by dropping out from the educational system and are with low educational status. The service is rendered to totally 6 groups of children with 10 children in each group. For the period 01.06.2007 - 31.12.2007, 3 groups of 10 children each have been set-up. 20 children from them have visited the Day Centre for street children with the “Gavroche” Association and this is performed as a state delegated activity with Municipality of Varna since November 2006. For these 20 children directions have been received for using the service of the Day Centre as a state delegated activity by the Department for protection of children with the Directorate “Social aid” - city of Varna, which does not include activity for becoming literate. After the assessment of the level of literacy of the children and of the risk
1 “Target groups” are the groups/entities who will be directly positively affected by the Action at the Action Purpose level, and “final beneficiaries” are those who will benefit from the Action in the long term at the level of the society or sector at large.
2006 2 for dropping-out from the education system they were included in activities for becoming literate in two groups according to their age and their educational needs as follows: 1-st group - literacy – 10 children of which 8 boys and 2 girls. 2-nd group – graduate – 10 children of which 6 boys and 4 girls. After visiting the Roma neighborhood in the Varna quarter Vladislav Varncnechik and carrying of talks with parents, a third group was set-up of 10 children at lower age that should be prepared to enroll in I-st year in school. The criterion for the selection of children is the risk that they could not be included in the educational system. They originate from poor families with low social status and parents with low education. For each child a risk assessment has been prepared.
3-rd group – preparation for I-st year in school – 10 children, of which 3 boys and 7 girls. The parents of the 30 children from the three groups applied with a request before the Action manager for using the social service, on the grounds of which 30 contracts were signed for rendering of the service for becoming literate. 20 contracts of them are signed for the service for becoming literate which service is not included in the services of the Day Centre as a state delegated activity. The remaining 10 contracts are signed for using of the whole complex of services in the day centre which was opened within the Action under the PHARE Program. The following documents are prepared – “Risk assessment” and “Individual plan” for cares of the three groups of children – totally 30 (Annex 5).
For the period 01.01.2008 - 31.03.2008, three new groups were set-up of 10 children each which are using the service for becoming literate in the Day Centre. The 30 families of the children were visited. The mothers wrote 30 applications for using the service of the day centre and these applications were presented to the Department for protection of the child with Directorate „Social aid” in the city of Varna. Contracts were signed with the parents for using the social services. 20 contracts of them are signed for the service for becoming literate which is not included in the services of the Day Centre as a state delegated activity. The remaining 10 contracts are signed for using of the whole complex of services in the day centre which was opened within the Action under the PHARE Program. The following documents are prepared – “Risk assessment” and “Individual plan” for cares of the three groups of children – totally 30 (Annex 5).
Together with the assistant educator of Roma origin were investigated and set-up three groups of children on their educational need and level of literacy, as follows: 1-st group – Preparation of children in risk for first year in school. The group consists of 10 children, of whom 3 are boys and 7 are girls at the age of 6-8 years and who have to be subscribed as first year in school and who have not visited kindergartens. 2-nd group – group for supporting the stay and the graduating the school year - 10 children, who have cancelled their education or are in risk to cancel school of which 6 boys and 4 girls. 3-rd group – for giving literacy to children who have dropped-out from school – 10 children, of which 3 boys and 7 girls. Lists with the names of the children have been prepared from each group of the two periods (Annex 5), in which the children who used the services were signing-in on a daily basis, as well as the educators on shift. We will work with the groups according to programs specially adapted to the educational specific features of the children and which are in accordance with the state standards for preparatory groups (Annex 5). Tests were made for initial, intermediate and final level with the purpose of tracing of achievements and capabilities of the children (Annex 5).
2006 3
During the two periods an opportunity is provided for each group for sports and culture activity. Theaters are visited and walks have been performed in the sea park (Annex 5). Carried are 5 meetings with representatives of the Complex for social services to children and families with the purpose of clarification of joint activities for support of the families of the children /Annex 5/.
1.2.Preparation of children in risk for first year in school
For the period 01.06.2007 - 31.12.2007
Since 01.06.2007 the work with the 3 groups of children has started according to adapted for them programs. Each group is composed of 10 children. Everyday the children are transported from the Roma neighborhood in the quarter Vladislav Varnenchik to the Day Centre and return. In the centre, each day the children participated in teaching lessons for writing, reading and arithmetic as well as for different subjects according to the program. For each day a material book was filled-in (Annex 5). The Centre has an attendance list for each group. Besides the lessons for becoming literate and preparation for school the children were included in activities for rationalization of the leisure time – games with sports elements, competitions, ceremonies, children theaters and using of the computer hall with the Day Centre. The dossier files of all children are kept according to the Ordinance for criteria and standards for social services for children. Within the group for preparation for first year in school accent was put to the assimilation of Bulgarian language and formation of basic social skills. The children were coming in very bad appearance and the communication with them was performed mainly through the assistant educator from Roma origin. Skills and habits have been adopted to wash hands and face, maintaining of good appearance for the supporting of which parents meetings have been performed as well as individual conversations with the parents. The numbers from 0 to 10 have been assimilated by half of the children as well as the letters of the Bulgarian alphabet. The children may write elements of letters and digits, the fine motorics is improved. During the hours in physical culture space items have been trained and learned for the position of the body – left, right and dress. Six children manage without mistakes to perform the actions at command. All children have visited the computer hall two times a week where under the supervision and with the assistance of the psychologist they have played computer games among which games for development of quickness of the mind and memory. During their stay in the club the behavior and the good attitude to the others were stressed and 50% of the children were taught to keep the order and to wait for the others. Until some of the children were playing on the computers and the play station in the club, the others were drawing – combination of the pleasant activity with knowledge of the colors, applications, drawing methods – my body, my family, feast. Between the hours for becoming literate the children were engaged also with drawing with template – learned are 7 main colors and 10 children recognize them. For the Christmas holidays the children visited 10 staging for children in the drama theatre „Stoyan Bachvarov”. In the centre they were visited also by foreign sponsors who organized a small ceremony with Santa Claus and presents for each child.
For the period 01.01.2008 - 31.03.2008
The programs for preparation for the first year in school are updated according to the children in the new group according the prepared annual distributions of the subjects. For each child a file is prepared comprising the request of the parent for rendering of social
2006 4 service, the contract with the parent, the risk assessment, plan for cares (Annex 5). The files are managed according the Ordinance for the criteria and standards for social services for children. Till the end of March the elements of 10 letters and 6 digits are assimilated. The children can recognize and write the elements of the letters. The elements of the digits are exercised. The fine motorics of the 10 children is improved by performing exercises each day. In their work the educators use methods and manuals for children in preschool age, as well as curriculum manuals for 1st year children published by different publishing houses. The skills for using Bulgarian language have been significantly increased. The children make more complete sentences and they can express their wishes. Used and applied well are different pictures for coloring with different geometrical forms and heroes from fairy tales which are combined with reading of the corresponding tales. Already 2 children can make short story by pictures and to retell short tales. For the training in physical culture different games are applied with elements of sports as well as exercises for improvement of the space orientation – terms for commands left, right, below, above, dress. Lessons were carried also on the subject „Social world” – described and known are by the children 3 main professions – teacher, policeman and a seller. 7 children can describe the appearance and the occupation of the people from these professions. All holidays are celebrated. For St. Valentine cards were prepared with which the children congratulated their mothers. In the second half of February the preparation started for the celebration of 1st of March. Every day, after the lessons, the children were trained how to prepare Martenichki and ropes. On the First of March the children were decorated with Martenichki received as donation. They were hosts of a small celebration organized in their honor by the students with the Club 2000 from the Professional Gymnasium for Textile and Modern Design – city of Varna. The children were prepared and presented to their guests preliminary taught verses for Grandma Marta. On the ocassion of 8-th of March cards were also prepared for greetings to the children‟s mothers. Twice a week the children had access to the computer hall where they were trained to use the computers, to keep the rules for good behavior and attitude one to another. The children are trained not to hit and push each other; to show respect to each other; the mutual aggression is decreased.
1.3. Training of the children from the group for staying in school All the children from the three groups have files according the Ordinance for the criteria and standards for social services for children.
For the period 01.06.2007 - 31.12.2007
From the children in the group for support to stay in school 8 children have continued in the next educational year – 2 children in ІVthe year of the General Education School (GES) „Marin Drinov”, 2 children in ІІІ-rd year in school and 3 children in ІІ-nd year in the same school; 1 child in ІІ-nd year of the GES „Aleko Konstantinov”. 2 children are registered in the Assistance school in the village of Kranevo. 12 sessions have been carried out with the children for functional literacy and prevention of violence on subjects appropriate for the group. During the group work the children have assimilated skills to share their problems and to recognize different types of violence (Annex 5).
For the period 01.01.2007 - 31.03.2008
A week program has been prepared as well as annual distributions for the learned subjects mathematics, music, household customs and appliances, Bulgarian language and
2006 5 literature, fine arts. The majority of the children have been dropped-out from the primary educational level. The lessons and the exercises are on the basis of educational materials for primary school. Six of the children are returned to school and visit more frequently the lessons. They are supported during the preparation of the lessons.
1.4. Training of the children from the group for becoming literate of the children who have dropped out from school
For the period 01.06.2007 - 31.12.2007
From this group 5 children have assimilated the letters from the alphabet and the number up to 100. During the educational activities the children have been included in sports and artistic activities. The activities in the day centre started with the celebration of the First of June together with the children from two schools in the city of Varna with which the Complex for Social Services for Children and Families in the city of Varna is working (Annex 5). In the summer season, the work with the children was joined by English students from Oxford as volunteers (Annex 5). The experience of the contact with youngsters from other countries proved to be useful for the children, who were used only with closed circle of communication in the Roma neighborhood. In the period described in the Day Centre students from the local Universities were accepted on a training course. All students have signed Declarations with which they guarantee that they will keep code of ethics with the children. The declarations are working tool of the Gavroche Association and are translated in English. Together with the students a plan-schedule was prepared for their stay in the centre. Every working day they stayed in the centre in the morning from 10:00 to 12:00 and in the afternoon from 13:00 to 15:00. The volunteers participated mainly in the painting and the sports games by supporting the children. They organized as well interesting games for the children and painting on the skin of the faces, preparation of masks, contests with awards. For facilitating the communication of the English students with the children, volunteers-students were accepted as well, who were sent by the Directorate „Youth activities and sports” with Varna Municipality, for which Gavroche has concluded a Contract with the Municipality. The students from the schools accompanied the English students and translated their talks with the children and were included in specific lessons as well. During the Christmas holidays the children from the Day Centre visited 10 theater staging following the invitation of the Drama Theater „Stoyan Bachvarov”. The Day Centre was visited by sponsors – 2 English families who organized a celebration for the children with Father Christmas and bags with presents. 20 of the children declaim by independently short verses and know 3 small songs for the winter and Christmas. The transport of the children to their quarter is combined with meetings with the parents. Established are trust relations. The parents know about the achievements of their children.
For the period 01.01.2007 - 31.03.2008
A week program has been prepared as well as annual distributions for the learned subjects mathematics, music, household customs and appliances, Bulgarian language and literature, fine arts. Each day the learned material is registered in the Material Book which is string through and numbered. Work has been done for learning of Bulgarian language and for development of the fine motorics. Problem for most of the children is the understanding of Bulgarian speech, from where the difficulties arise for the communication with them. The children have not visited kindergartens. Assimilated are also the elements of the letters – learned are 5 letters
2006 6 and elements of digits – they know and can write the numbers up to 8 by 6 of the children. The children have learned3 verses each and they are declaiming them before the guests. The personal hygiene of 5 children has been improved – after the talks with the parents of the children they come in better appearance and during their stay in the centre they learned to wash their hands before and after lunch as well as using the toilette. Real improvement is recognized for 6 of the children when using the colors – they color correctly and with imagination. In February, Martenichki were produced with the children, which they hanged on themselves on the 1-st of March. For celebration of the First of March the children received Marchенички also from the Professional Gymnasium for Textile and Modern Design – city of Varna who organized donation campaigns for the children each year through the „Club 2000” with the gymnasium. The learned verses for Grandma Marta were declaimed by the children with pleasure and were met with enthusiasm by the guests. The children from this group had access to the computer hall twice a week. With 3 from the children games were trained for fixing memory and they managed quite well with these games.
During the two periods for the service rendered, the Day Centre was used as a base for training and practice by the students from Varna Free University, Shumen University and the Medical College. The students have the opportunity to carry their pre-practice for diploma project and current training by including in all activities of the Day Centre – they support the work of the educators in the activities for becoming literate. They work directly with the children – write, read, draw. They are introduced to the documentation and the regime of the centre. After finishing of their training a Register-Report is filled-in which is signed by the Manager of the Centre according to the notes of the educators on shift. 2 girls-students have prepared their course works and 1 student – Diploma Project for the services of the Day Centre Gavroche.
1.5. Social work with the families
The experience of Gavroche shows that in order to guarantee the stability of the activities with the children it is necessary to support their families with the most necessary things. Usually these are clothes, food, medicines as well as support before the institutions. When the files of the children were prepared information was collected for the family – social status, existence of family diseases, unemployment and other. On the basis of the information received from the very parents and the needs declared by them, donations from physical persons are distributed among the families. The quarters in the city with dominating Roma population were visited. The educators are well met in the homes for children‟s care. 2 meetings have been carried with the active participation of the parents (Annex 5). Another 5 individual meetings have been carried out with parents of the children from the Day Centre (Annex 5). 2 families were supported with medicines, to 29 families was assisted during contacts with the Directorate „Social support”, to 44 families clothes and shoes have been delivered which were received from donations (Annex 5). The parents of the children are searching the assistance of team for solving of problems in school with the children. For other Actions of the Association sessions were carried out for functional literacy of the mothers with the accent cares for the children, management of the family budget, roles of the woman and of the children in the family, hygiene and others. The women are transported from their homes to the day centre where they are introduced with the activities performed with children. An excursion was organized for 10 women in September 2007 to the place of Madarski Konnik, combined with lunch and purchase of new clothes and shoes
2006 7 by their choice. The excursion was organized and carried out by the assistant-educator and the psychologist.
Activity 2 Създаване и развитие на Protected Homes за children, напускащи социалните institutions.
Target group: 8 youngsters in risk, at the age between 16 and 18 years who are expecting to leave the specialized institutions. Team: 1 social worker – Dora Atanasova with higher education in „Social activities” 2 educators – Radostina Vicheva and Eliyana Apcheva – they have higher education in „Social Activities” (Annex 6). The service includes also a psychologist, medical nurse, hygienist and night guards all of which are from the broader team of the Association. The social worker and the educators are looking after the youngsters by working on shifts. The cases are distributed among them and each one is looking for the correct filling-in of the documentation and for the contacts with the institutions. The psychologist is Gergana Encheva and she performs the individual and the group consultations, advices and informs the youngsters on important issues for them, trains them for cost-effective shopping and manages the team. When health problems appear the youngsters address the medical nurse of the Association – Evgeniya Tancheva, who accompanies them at need to specialized doctor‟s offices and performs the recipes. To guarantee the safety of the boys, as well as due to the fact that they are under-aged we provided night guard – two guards which cover the night shifts and are also employees of the Gavroche Association.
2.1. Reconstruction and equipment of appropriate apartments for protected homes
With letter No70 dated 29.05.2007 to the Mayor of Varna Municipality and to the Chairman of the Municipal Council we presented an offer for opening of protected homes for youngsters who are leaving the institutions. The offer was accepted and considered by the Commission for social policy and housing. On 13.06.2007 the Municipal Council considered and rejected the proposal of Commission for social policy and housing to give two municipal homes to the Day Centre. A meeting of the Commission for ownership and economy followed on 29.06.2007, at which the proposal of Gavroche was approved for establishment of two protected homes – municipal property. The proposal was again presented before the Commission for social policy and housing and it was accepted at a meeting carried out on 02.08.2007. Due to the delay of the decision of the Municipal Council – Varna, the service started with 2 months delay. Varna Municipality presented free to „Gavroche” Association two estates with an Order No№3449/28.09.2007 on the basis of Decision No 5148-6 according to Protocol No56/02.08.2007 of the Municipal Council. The two estates are delivered for the period of 5 years for the service „protected homes”. On the grounds of this Order the Contract No2- 79200/1560/28.09.2007 was drafted for establishment of free use of the estate. The estates are two neighboring apartments in the Varna quarter Vazrazhdane, bl. 79, fl. 1. The two apartments which are municipal property were in bad condition due to which a repair was imposed. Municipality of Varna undertook to repair the two apartments for its account and to assign the repair activities at the amount of 20 000 BGN VAT included to the company „Dom Ellite” EOOD, city of Varna with representative Plamen Petrov. The
2006 8 reconstruction of the homes was done according to the bill of quantities prepared by a specialist from Varna Musicality. The reconstruction on behalf of Municipality Varna was delayed which could be a problem for the successful start of the service. That is why Association „Gavroche” started repair activities in one of the apartments – app. 10 for its own account using private donations. 4000BGN were provided by Mr. Harbov who expressed his wish to help. One of the baths was repaired mainly by Mr. Chuktai, co-owner of Indian restaurant in Varna. The renovation and the refreshment of the rooms in apartment 10 were done by employees of the Association. For the furnishing of the two apartments a tender was organized carried out on 24.08.2007. The winner of the tender was the company „Bilo” EOOD, with which a contract was signed on 01.10.2007 for supply and assembly of the equipment. The company has supplied the articles according to the contract. For each supply an acceptance certificate was signed (Annex 6).
2.2. Assessment of the needs and the intentions of the children who are accommodated in specialized institutions
In July 2007 a camp was organized by the Manager of the Action for boys from institutions. The camp was organized in the established by the Association „Gavroche” National youth centre „Gavrochovtsi” in the Elena Mountain in the neighborhood “Debeli rut”. The stay of the boys was organized as a preparation for independent life and served for introduction of the boys with the idea for protected homes, as well as for monitoring of their opportunity and readiness to use similar service. The boys were from the Home for children deprived of parents‟ care (HCDPC) „Princess Nadejda” and the home for temporary accommodation „Gavroche” (the present Centre for temporary accommodation) and are at the age from 16 to 18 years. For accommodation of youngsters in the homes we addressed the Directors of institutions in the city – Home for children deprived of parents‟ care (HCDPC) „Princess Nadejda” and the Social Educational Institution (SEI) „Anastasiya Jeliazkova”. Letters were sent to these institutions regarding the development of the service „Protected homes”. The institutions were visited on site by the Manager of the Action and the psychologist; talks were carried with the elder boys. The Director of the Home for children deprived of parents‟ care (HCDPC) „Princess Nadejda” proposed 4 boys to be accommodated in the homes who are at the age between 16 and 18 years. The selection of the boys was done on the grounds of their age and the period for accommodation in the institutions. All the selected boys were accommodated in the institutions when they were very small which presupposes that they are permanently institutionalized and need preparation for independent life. Meetings were carried out with the social workers who were managing the cases from the Department for child protection with the Directorate “Social aid” city of Varna for introduction of the service and offering accommodation for the children. The service was discussed a;so with the Head of the Department for child protection and his agreement was received for stopping the accommodation in the specialized institution and directing them to use the service in the community „Protected home”.
2.3.Establishment of mandatory documents regulating the activity of the Protected homes Developed are rules for the organization, the activity and the internal order in the protected homes, method for accommodation and using the protected homes, procedures for control of the behavior of the youngsters, needs assessment and care plan. A document “Case
2006 9 development” is filled-in which reflects the everyday events in the homes which were concerning every young boy and girl (Annex 6). The documents for the work in the homes are developed according to the Ordinance for criteria and standards for social services for children - Annex 1.
2.4. Accommodation of the children in the protected homes
Due to the delayed repair activities the start of the service for protected homes was delayed as well. The delay imposed the preparation of an addendum for the start of the service 2 months later.
The accommodation in the Protected homes of the first 6 boys was performed in September. Stefan Svilenov – Direction №786/20.09.2007 Stiliyan Stoyanov – Direction №785/20.09.2007 Veselin Nikolov – Direction №790/20.09.2007 Anani Yankov – Direction №788/20.09.2007 Yanaki Zlatev – Direction №787/20.09.2007 Zlatomir Asenov – Direction № 795/20.09.2007
One new accommodation in October: Emil Zhevhev – Direction №891/30.10.2007.
One new accommodation in February, 2008: Iliya Stefanov is accommodated with Direction № 96/08.02.2008.
In March the service in the community “Protected homes” stopped for the boy Zlatomir Asenov and he was returned to HCDPC „Princess Nadejda”.
For each youngster a personal file was prepared according to the Ordinance for criteria and standards for social services for children (Annex 6). The official opening of the protected homes was done on 18.12.2007 and for this purpose invited were representatives of the local authorities – the Director of Directorate „Social activities and housing policy” with Municipality Varna – D-r Zdravko Markov, the Head of the Department „Social activities and housing policy” – Luisa Kasparyan, the Regional Mayor of the Region “Mladost” – Yordanka Yunakova, the Director of “Regional Directorate Social aid – Mariya Chankova, the Director of Directorate Social aid” – Dimitrichka Kuncheva, the Head of the Varna Department of the Main Directorate "Control of the rights of child" – Liliya Mireva, representatives of the Regional Police Offices, the Head of Department “Child Protection” – Anna Konukova and others. Within the process of the service for protected homes contacts are kept with representatives of the Departments „Child Protection” with the Directorate „Social aid” city of Varna. Issued are directions for using the service by totally 8 boys. As of this moment there are no visits of social workers from the Department of child protection to the homes in spite of the invitations on behalf of the psychologist, the social worker and the educators. The lack of visits by the social workers who are leading the cases to the homes creates difficulties for the full care to the accommodated youngsters – they start to consider that the state does not have serious attitude towards them. Telephone conversations are carried with the corresponding social workers. 8 boys are accommodated. Conditions are provided for the formation of skills for independent life – cooking, personal hygiene.
2006 10
A problem for the functional realization of the service “Protected homes” is the delay of the tender for the home equipment – as of this moment the tender is not finalized and the apartments are equipped with donations to the Association. Due to this reason the second kitchen is not yet functioning in the homes as well as the baths in one of the apartment. The lack of facilities and appliances makes impossible the training of the boys for some specific activities such as using of washing machine. The lack of refrigerators which correspond to the needs of the two homes increases the risk for keeping the quality of the food products. After an incident emerged during which a boy from the protected homes tried to attack with cold weapon another boy a decision was taken immediately to take out the attacker from the apartments. We provided an inspection with a psychiatrist in order to assess the risk for the bystanders in view of the aggression demonstrated. A number of consultations were carried out with the psychologist. By decision of d-r Rusev – psychiatrist the boy was accommodated in the Children and juvenile psychiatrist clinic. After his discharge the young boy is with substantial change in his behavior and keeps the internal order of the protected homes without aggression to the personnel and the other boys. Team meetings are carried on the specific cases in the protected homes and for emerged problems and cases. The discussions were attended by the psychologist and the team of the homes – social worker and educators and if necessary – by the Manager of the Action. For the team meetings minutes are drafted which reflect the decisions taken. It is a practice during the discussions on some of the issues to include the specific boy or girls for whom the discussion is hold.
2.5. The youngsters who are accommodated in the protected homes are trained on a daily basis in order to acquire skills for independent life
Knowledge and habits are assimilated for taking care for the appearance, personal hygiene, maintenance of the household – developed are skills for cleaning and for work with agents, cooking, etc. Under the form of free talks it has been worked for the formation of habits for communication without violence, contacts with state institutions, prevention of venereal diseases and control of the aggressive behavior. For every accident a group discussion was carried. The youngsters are trained to plan a week budget and to buy cost- effectively by participating in the purchasing of the food for the week. The youngsters have assimilated and they can prepare three main dishes, two soups and desserts. Schedules are prepared for the shifts with distribution of the duties of the youngsters. The shifts on duty are determined by the youngsters themselves. Important changes in the activities are discussed with the youngsters. For facilitating their movement across the city free cards are provided for the city transport by presenting an application to the Manager of the „City Transport” EAD - Varna. The application is satisfied and the cards are prepared.
2.6. Establishment of employment network
The youngsters are trained to prepare documents for job application. A visit is paid to the Directorate „Employment Office” – procedures were discussed for registration and job notices. The team of the Protected Homes established contacts with employers who expressed their wish to employ youngsters. Together with the boys different professions were considered and the necessary skills and qualifications were discussed. The problem with them is the low literacy and the lack of motivation for keeping the job.
2006 11
In December the Association „Gavroche” participated in the traditional Christmas bazaar in the Palace of Culture and Sports in the city of Varna. A youngster from the homes was positioned as a seller-consultant at the stand for souvenirs which were produced by the children of Gavroche. During the bazaar the youngster, together with the other boys, accommodated in the apartments were disseminating information leaflets and brochures among the visitors of the bazaar. The youngsters have opportunities to meet employers – talks are carried out and interviews are taken with seven employers: - TPP Varna – position fireman; - Indian restaurant – training for barmen and waiters; - Carwash; - A company for video shooting – operator for tourist groups; - A company for delivery of dairy products – unskilled worker; - Auto park - cleaner; - Company „Brothers Georgievi” EOOD – training and employment, work with hydroinsulation. The service „Protected homes” is included in the Municipal strategy for the development of the social services in Varna and is expected to be accepted as a state delegated activity. The services of Crisis Centre, Day Centre and Protected Homes were presented to the Regional Directorate Social aid – Varna at working meeting on the subject „Regional policy for encouragement of the social model for supporting and development of social services”, carried out on 11.03.2008 in the District Administration – Varna before representatives of state and civil structures and media.
Activity 3. Establishment of Crisis Centre
3.1. Renting and adaptation of the appropriate building
The estate at 3 Preslav Str. in the city of Devnya was rented for using for the period of 5 years with the purpose of opening of Crisis Centre with contract dated 13.11.2006 between the „Gavroche” Association and D-r Zdravko Markov Stoyanov, Kremena Zdravkova Markova and Vihren Zdravkov Markov /act 41- Vol XII Register 7968/2006 – Public Notary Office Devnya (Annex 7). On the grounds of the won tender for Construction ands Assembly Works (CAW) the repair works were assigned in the amount of 12 000 BGN VAT excluded to the company Prostor 5 – village of Ignatievo. The team of the Crisis Centre was formed gradually according to the needs for starting and functioning of the service as of April to October 2007 in view of the changes of the contract with an Addendum for prolonging of the term for realization of the activity, which was imposed by the delay of the tender procedures for furnishing and equipment of the а Crisis Centre and Protected Homes, as well as the delay of the CAW for the building of the Crisis Centre. In April 2007 when the Action started, the Association Gavroche employed a social worker (Annex 7) – Aneliya Dimitrova with the Crisis Centre for performing of the preparatory activities connected with the tender procedures for CAW. The social worker had the task in August 2007 to organize the documents which are necessary for the activity of the Crisis Centre according to the Ordinance for criteria and standards for social services for children. In the context of the delay of the realization of the activity the preparation of the final complete set of the documents was also delayed. In October 2007 another social worker was employed - Ivelina Kalcheva (Annex 7), as well as one teacher – Darina Nikolova (Annex 7) and a Manager of the Crisis Centre – Birsen
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Redjeb (Annex 7). In the period from October 2007 as of the moment there was a big fluctuation of the members of the team. On 27.12.2007 Akeliya Dimitrova left and Mehmed Yumuk was appointed as social worker (Annex 7). Due to the necessity of daily render of the service the need emerged of employment of 3-rd social worker - Kristina Radeva (Annex 7), described in the Request for addendum dated 26.02.2008. At the end of February 2008 the social worker Ivelina Kalcheva left and at her place Boyan Vasilev was appointed (Annex 7). As of this moment in the Crisis Centre Gavroche the employees are the Manager of the Crisis Centre, the three social workers, one teacher and one hygienist. The users of the the Crisis Centre are using the services of the psychologist and of the nurse on an hour basis. The psychologist and the nurse are employed by the Action for all activities (Annex 7).
3.2. Establishment of a system of links between DCP/Department for child protection with the Directorate Social aid/, police, specialized and state institutions and the crisis center for fast and confidential accommodation and effective protection of the damaged children
After the Action has started the Action team has faced unforeseeable problems, related to the lack of public awareness for the service Crisis Centre and the definition of children – victims of violence. According to the Directorate „Social aid” the assessment of the risk of violence in the cases of children, for which a signal was sent to the Department for child protection, is subjective and the lack of knowledge of all the forms of violence and its qualification as such leads to lack of directing of the children to the services of the Crisis Centre. For that purpose the Association Gavroche prepared and disseminated information materials and organized meetings with the representatives of the institutions, which are entering in contact and take decisions for the children – doctors from First Aid, teachers and pedagogical consultants from schools, kindergartens, medical nurses, public educators, municipal employees from the department Drug Prevention and prevention of traffic of people with the Directorate Preventions in the Municipality Varna (Annex 7). With official letters the Departments for child protection with the Directorates “Social aid” and the Regional Police Units in Varna District were announced for opening of the service Crisis Centre and meetings were carried out for clarification of the mechanisms of interaction and for using of the service. In relation to the rendering of adequate measures for care and protection of the children, attempts were made for selection of official general practitioner with an asking to the Regional Health and Insurance Fund, attracting a local school for continuation of the education of the children until the term of the service is going on, selection of a speech therapist from the Speech therapy kindergarten - Varna and establishment of contacts with organizations supporting with specialized activity The Crisis Centre – the Bulgarian Association for Family Planning /BAFP/ – gynecologist, Child Psychiatry with MHAT „St. Marina”- child psychiatrist, Obstetrician Hospital - Varna – specialists from the Unit Pathologic Pregnancy, Security Company „Chas Security” – security guards inside and outside the Crisis Centre(Annex 7).
3.3. Preparation of documents regulating the activity of the Crisis Centre and which documents are approved by regulatory acts
The specialists of the Crisis Centre prepared the necessary complete set of documents according the legislation of Republic of Bulgaria regarding the standards for rendering of the service. The social workers of the Crisis Centre visited other Crisis Centres and social services – Crisis Centre – village of Balvan, the Crisis Centre “Samarayanskata Kushta” –
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Stara Zagora, Urgent Centre – Shoumen, Protectded Home in the city of Rousse, urgent acceptance with the Complex for social services for children and families in Rousse. As a result of the monitoring and the vision of the Association Gavroche an organization rules were developed for the Crisis Centre, regulating the accommodation, the procedures for acceptance, the stay of the children, the mode and the activities, the responsibilities of the team, the Management of the Centre and institutional Action. Each child accommodated in the Crisis Centre has a file (Annex 7). Complete set of documents prescribed by Ordinance 5 for criteria and standards for social services to children and the Rules for applying of the Law for social aid (Annex 7).
3.4. Procedure for selection and accommodation of the children in the Crisis Centre
The order for the accommodation in the Crisis Centre is arranged by the PPZZD. The Directorate for social aid issues an administrative order or Direction for the use of the service Crisis Centre. When the children are accommodated the Department for Child Protection gives an action plan and social report on the grounds of which together with the carried assessment of the team of the Crisis Centre a plan is prepared for the cares of the child with the basic problematic fields for work.
On 05.11.2007 the first child - victim of violence was accommodated with a Direction from the Directorate „Social aid” Varna for using the service Crisis Centre. On the grounds of the social report and the action plan presented by the Department for protection of the child Varna a needs assessment was prepared and care plan. Within this order, from 05.11.2007 till 31.03.2008there are 17 cases of accommodated children, victims of violence (Annex 7) from Varna District and the country. 1. From them 14 are girls, 3 are boys. 2. 4 children are with family violence 3. Victims of traffic of people for sexual exploitation - 5 girls /with educational cases for prostitution and run away from home and from the institutions/ 4. Neglected are 6 / 5 children of one family with contract for using of the service with parents, 1 child abandoned by his parents who are searched/ 5. Prevention of the abandon – 3 /one baby with accompanying mother and 2 pregnant minors before their entrance in the unit “Mother and baby” with the Complex for social services for children and families – city of Varna and town of Devnya/.
Until 31.03.2008 in the Crisis Centre it has been worked on the cases of the following children: 1. Vanesa Ilieva 2. Antoaneta Nikolova 3. Debora Vladimirova 4. Rumen Dimkov Marchev 5. Temenujka Dimkova Marcheva 6. Svetla Dimova Yordanova 7. Svetlana Dimkova Marcheva 8. Milen Angelov Rachkov 9. Rositza Ninova 10. Teodora Atanasova Hristova 11. Nikolasa Dimitrova 12. Roksana Kuncheva Nikolova 13. Gyulten Mihailova
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14. Krasimir Rumenov Avramov 15. Eleonora Radeva 16. Tinka Stoyanova 17. Esengyul Stefanova
On nine cases from these the work with children continues after 31.03.2008.
3.5. Activities in the Crisis Centre
The children receive complete set of services and protection – medical, psychological, educational, development of social kills, preparation for reintegration and support for meetings with the representatives of the police and the law, contacts with the parents/relatives. Based on the principle for separation of the children from the media which has led them to the critical state, we provided protection and protected media for integration process. Medical services – the children, accommodated in the Crisis Centre, in most of the cases are with arranged health and insurance rights – GP and health and insurance books. When the children enter the centre from the social workers at the place of residence /permanent address/ of the children it is required to collect and to send the medical cards if there are such and data for the GP who has served the children. In the cases when this is not possible a temporary GP is selected from the town of Devnya, but the declaration for this choice is filled-in and signed by the parent, guardian, adoptive parent or trustee. It was established that even this opportunity is rarely realized for which talks were carried out with the Regional Health and Insurance Fund with applied official request for official GP for the needs of the children from the Crisis Centre (Annex 7). The medical treatment of the children during the accommodation includes prophylactic inspection, organizing of inspection with specialists according to the specific case – gynecologist for establishing of scars from violence, pregnancy, venereal diseases, psychiatrist – for psycho-emotional inspection, recommendation for treatment when necessary. For the children medical register is kept by the medical nurse appointed under the Action. The health needs and the planning are described in the needs assessment and the health care plan for the child. Taking care – when the children are accommodated cooked warm food is provided, as well as bed and wardrobe, toilette accessories, sleeping underwear, clothes and shoes. First interview is carried out and the internal rules of the Crisis Centre are presented. In view of the specific features of the accommodation and the characteristics of the violence suffered by the child measures are undertaken for overcoming of the crisis at the moment and for possibility for separation from the other accommodated children. The child is given an opportunity to be acquainted with the program for the day/the week and to have meetings for planning of the care for him during the stay, as well as choice of alternatives for the re-integration. Until the child is in the Crisis Centre there is an opportunity to meet with the leading social worker from the Department for child protection by residence of the child and to participate during the decision taking for the future plans and destiny. When the children are above 16 years of age at the second month a draft action plan is prepared for the life outside the Crisis Centre. Assistance is offered for organizing meetings with institutions, specialists and parents for providing of succession and safety after the Crisis Centre. Psychological support – when the children are accommodated in the Crisis Centre the psychologist employed under the Action carries introductory conversation and plans the type and the frequency of the meetings. In the process of his work the psychologist recommends the methods of work with the children according to their individual cases and needs. They are reflected in the plans for care of the children and on the needs assessment in the sections which are related to the emotional, psychological and behavior features of the children. The
2006 15 current work and the results from it are described in a form „Development of the child”, which traces on a daily basis the state of the children. Education – In cases when the children visit school in their native towns and are accommodated in the Crisis Centre in the town of Devnya, the social workers from the Department Child Protection and the Manager of the Crisis Centre Gavroche re-register the pupils in the GES Vasil Levski in the town of Devnya. The pedagogical adviser and the social workers on duty in the Crisis Centre maintain everyday communication for the condition and the behavior of the children in school. The rest of the children, using the services of the Crisis Centre are with low social status and in their majority does not visit school. Some of them speak Bulgarian with difficulty. For this purpose the social workers are carrying informal lessons for literacy for the learning of Bulgarian language, writing and reading skills. Development of social skills – within the frames of the program for work with the children, using the service Crisis Centre modules are carried out for assimilating of skills for communication, anger management, functional education, skills for overcoming critical situations, looking for adequate assistance, skills for planning of funds and budgeting. Preparation for reintegration – on each specific case with a child preliminary talks are carried and team meetings with the socials workers from the Department Protection of child, parents when this is possible and other important persons in the life of the child, with the purpose of selection of good alternatives for his reintegration.
For the development of the personal capacity of the children – victims of violence, for overcoming of the trauma and the stress from the experienced they are included in activities aiming at their relaxation and recovery (Annex 7).
Role games for empathy Art therapy – production of the tree of gratitude, drawing on glass, production of common drawing, work with the name and CV. Hour for cooking skills – the accommodated girls above 16years old are included in the preparation of the canteen food and the services – serving and unserving, cleaning with the purpose of teaching for cares to the others, undertaking of responsibility, preparation for independent life.
Preparation of seedlings for flowers garden
Activity: 4. Dissemination of information
On 31.05.2007 in the local newspaper “Narodno Delo” information was published for the opening of the service Protected Homes. On 19.03.2008 – publication in the local newspaper “Narodno Delo”for the Crisis Centre. On 18.06.2007 publication in the same newspaper for the Action under the PHARE Programme of the Association Gavroche. On 18.12.2007 three reporting on 3 local TV channels were transmitted – MSAT, TV Varna and TV7, one radio reporting on Radio Varna. On 19.12.2007 8 articles are published in three local newspapers: „Chernomorie”, “Narodno delo” and “Pozvanete”, as well as transmitted interview with the Manager of the Action on TV Varna. On 20.12.2007 an interview with the Manager of the Action was transmitted on TV7. The announcements for all tenders under the Action are published in national newspapers and carry the corresponding marking signs of the European Union according to the requirements of the Action. Information about the implementation of the Action and for events within the specific services is published on the site of the Association: www.gavroche-bg.org.
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A series of meetings were carried for presenting of the services of the Crisis Centre and Protected Homes with representatives of the Departments Child Protection with the Directorate „Social aid”, as well as with the inspectors Children Pedagogical Room with the Police units in the towns of Varna, Devnya, Novi Pazar, Valchi Dol and others. Distributed are information materials for the services.
Activity 5: Preparation and presenting of reports under the Action
In April 2008 an Intermediate Report was prepared for the realization of the Action activities until 31.03.2008.
2.2. Please list all contracts (works, supplies, services) above 5000€ awarded for the implementation of the action during the reporting period, giving for each contract the amount, the award procedure followed and the name of the contractor
Construction and repair activities– repair of the roof Contract at the amount of -11716.86 BGN, VAT excluded Procedure for assigning through open procedure and letters-invitations for participation in the tender (Annex 9.1/ The following companies have shown their interest and have received tender documents: 1. ЕТ”Story Invest” – village of Ignatievo, Varna District 2. Soft-Remont Story” EOOD – city of Sofia 3. „Prostor 05” EOOD – village of Ignatievo, Varna District On 03.08.2007 according the announcement the Evaluation Committee /Annex 9.1/ numbered the tender documents which have been delivered according to the order of their receiving. A protocol of the Evaluation Committee is drafted after the preparatory session for selection of subcontractor under the Action „Chance for Gavrochovtsi” № BG 2004/016-711.01.02.1.20 /Annex 9.1/ At 14:00 on the same date, according the announcement, the session for evaluation of the tender offers started for assignment of the contract – for Construction and Assembly Works for the roof construction and external plastering of then building for the needs of the Crisis Centre. Number of the invitation: BG2004/ 016-711.01.02.1.20-SMR-01 /Annex 9.1/ When the envelopes were opened according the order of their acceptance, the documentation inside them was inspected. On the basis of the checked completeness of the documentation for participation in the tender, the evaluating committee decided to give the applicants time till 11:00 of 16.08.2007 for presenting of the missing documents in accordance with the requirements and the terms and conditions of the tender session. Prepared were 3 letters to the companies which have applied with offers for participation in the tender procedure. The secretary of the evaluating committee got in touch on the telephone with representatives of the three companies and invited them in the office of the Association to receive on the same day the notification letters /Annex 9.1/ On 16.08.2007 in the office of „Gavroche” Association second session was carried for evaluation of the tender documents. After the inspection of the documents it became clear that the companies ЕТ ”Story Invest” and „Soft Remont Stroy” EOOD have not presented the additionally requested documents. The company „Prostor 05” EOOD presented all the required documents and is admitted to consideration and evaluation of the presented tender documents /Annex9.1/. The company won the tender is „Prostor 05” EOOD with manager Rashko Vasilev Yordanov.
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Supplies Procedure for assignment is opened through announcement in national and local newspaper /Annex 9.2/
On 09.08.2007 from 14.45 according to the invitation BG2004/016-711.01.02.1.20-S-01/ a preparatory session was carried for selection of subcontractor under Action „Chance for Gavroshovtsi” Contract No BG2004/016-711.01.02.1.20.
On lots 1,2,3,4 and 5 /Annex 9.2/ From 15:00 on 09.08.2007 a session was held for opening of the tender offers for the tender for assignment of contracts on lots – 1, 2, 3, 4 and 5 for supply of furniture, household and office equipment, training materials, ready made food and nutrition products /Annex 9.2/. The evaluating committee of the tender offers on 09.08.2007 ascertained the missing documents or lack of completed documents for 4 of the companies-applicants. The company Praktiker EOOD was rejected since it is not satisfying the requirements for administrative conformity. The committee took decision to give chance to the other companies to complete their files and to present them till 24.08.2007. The secretary of the committee got in touch with the representatives of the companies: „Students and canteen catering” EAD, Cooperative „Panda”, „Piccadilly” EAD and „ASI” OOD and invited them in the office of the Association on 10.08.2007 to receive the notification letters for completing of the tender files. On 24.08.2007 from 15:30 second session was held for evaluation of the tender offers for selection of subcontractor for supplies under the Action „Chance for Gavrochovtsi”. Contract No BG 2004/016-711.01.02.1.20-S-01. All notified companies presented correctly completed documents required by them /Annex 9.2/ At the stage of administrative verification – the companies which have presented the tender documents satisfied the requirements for administrative conformity and to the criteria for selection of subcontractor. At the stage of technical evaluation the technical specifications of the company ASI OOD did not satisfy completely the technical requirements of the Assigner due to which the committee rejected the offer. The technical specifications of the other companies satisfied entirely the technical requirements of the Assigner. At the stage of financial evaluation the companies which have presented tender offers are corresponding to the budget and their offers are cost effective. On the basis of the performed financial evaluation of the tender offers the evaluation committee recommends: 1. On lot №1 - the supply of the furniture of the Crisis Centre and the Protected Homes - to conclude contract with the company BILO EOOD in the amount of - 22519.92 BGN. 2. On lot № 2 - new tender procedure to be held. 3. On lot № 3 – supply of materials for training - to sign contract with the Cooperative „Panda” in the amount – 4974.92 BGN. 4. On lot № 4 – supply of cooked warm food – to sign contract with „Students and canteen catering” EAD in the amount of 46617.60 BGN. 5. On lot № 5 – supply of nutrition products – to sign contract with the company „Piccadilly” EAD in the amount of – 9687.96 BGN.
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On Lot 1 Tender won by the company „BILO” EOOD, represented by Stanimir Stankov, authorized person by the Manager of „BILO” EOOD.
On Lot 3 Tender won by the Cooperative „Panda” represented by Gabriela Dimitrova /Manager/ authorized person by the Manager of the Cooperative „Panda”.
On Lot 4 Tender won by „School and canteen catering” EAD with Manager Petar Kadankov
On Lot 5 Tender won by „Piccadilly” EAD with Director Alexander Nedelchev
2.3. Please provide an updated action plan 2
Activity 13 14 15 16 17 18 Contracting organization Performance of „Gavroche” Association Activity 1 Development of Gavroche as a Centre for literacy and keeping the stay in school of children in risk) Performance of „Gavroche” Association Activity 2 Employment Office Establishment and development of protected homes for children leaving the specialized institutions Performance of Association „Gavroche” Activity 3 (Establishment of crisis centre) Performance of Association „Gavroche” Activity 4 (Dissemination of information about the results from the training and the Action) Performance of Association „Gavroche” Activity 5 (preparation and presentation of reports for the Action)
2 This plan will cover the financial period between the interim report and the next report.
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3. Partners and other Co-operation
How do you assess the relationship between the formal partners of this Action (i.e. those partners which have signed a partnership statement)? Please specify for each partner organisation
No partners of this Action.
3.2.How would you assess the relationship between your organisation and State authorities in the Action countries? How has this relationship affected the Action?
Activity 1
For children using the service of the Day Centre in the second period applications were presented by the parents for issue of Direction for social service to the Department of child protection with the Directorate „Social aid” city of Varna. As of this moment 2 directions for children have been issued. Meetings are carried with representatives from the Department and a promise has been received for speed-up of the issue of Directions. The Head of the Department child protection is informed and aware with the nature of the offered services in the Day Centre and we have his full support for the realization of the services. When the families were visited and their needs were assessed we had informed the Department – for assistance during the organization of the Social aid. State Agency for Child’s Protection (SACP) - Directorate „Control of child’s rights”, Department Varna – team meetings have been conducted with the Head of the Department. The monitoring of the conformity of the service to the standards of the Ordinance for the criteria and standards for social services for children is realized each month by Valentina Dicheva – Senior Expert. After the recommendations and the discussions the documentation is changed according to the requirements and the protocols from the visits.
Activity 2
All youngsters accommodated in the protected homes have issued directions for using the service. As of this moment the social workers who manage the case from the Department for child‟s protection with the Directorate „Social aid” – city of Varna have not visited the boys in the homes which reflects the confidence of the youngsters in their commitment and persistence. The contacts with them are only talks on the phone. As of this moment only 2 team meetings have been conducted by the psychologist with the Protected Homes and the social worker from the Department. Regarding the Action and the realization of the activities we have full support and assistance by Varna Municipality, which gave two municipal homes for the needs of the Action. Municipality Varna is associated partner of the Action. Police – the Inspectors from the Child‟s Pedagogical Room (CPR) from ІІ and ІІІ RPU – Varna are informed for the accommodation of the youngsters in the Protected Homes. Contact is kept with ІІІ RPU for current problems and full assistance is received by the Inspector CPR Marinov ІІІ Regional Police Unit for the problem with Yanaki Zlatev – he showed action and called the boy for interrogation. The Inspector visits the homes as well. State Agency for Child’s Protection (SACP) - Directorate „Control of child’s rights” – the monitoring of the conformity of the service to the standards of the Ordinance for the criteria and standards for social services for children is realized each month by Valentina Dicheva – Senior Expert. After the recommendations and the discussions the documentation is changed according to the requirements and the protocols from the visits.
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Activity 3
During the meetings for presentation of the service Crisis Centre in the Municipality Varna, District Varna, Municipality Novi Pazar, the representatives of the Department Child‟s Protection with the Directorate „Social aid” and the Police insisted to regulate the relations with the supplier of the service Crisis Centre and clarification of the procedures, the documentation and the terms for accommodation of the children. A draft three-lateral contract is prepared which as of this moment is in a process of consideration and re- processing due to the emerging new needs and relations. On 14.03.2008 a meeting was held – visit to the Crisis Centre, which was attended by the secretaries of the Local Commission for fight with the Anti-social acts of minors and underage, public educators, inspectors with the Child‟s Pedagogical Room from the town of Devnya, the Director of the RPU - Devnya, representatives of the Department for Child‟s Protection with the Directorate „Social aid” – city of Varna.in this way we started a series of visits for introduction to the service on site. The next meetings will be carried in May 2008 with representatives of the social services in the towns of Devnya and Novi Pazar.
Relations with the Executive Agency (EA) under PHARE with the MLSP and ZIP: during the implementation of the Action we had direct relations with the regional coordinators of EA under PHARE which are realized in two directions: - Monthly monitoring of the implementation of the Action; - Methodological assistance for the realization of the activities, preparation of the tender documents and commensuration of the tenders. . Every month the regional coordinators of EA under PHARE visited on site the social service under the Action and for each visit a Form is filled-in for the visit which includes information about the current condition of the activities under the Action as well as recommendations and directions for their fulfillment. All discrepancies and delays in the realization of the activities were removed due to the recommendations given during the monitoring. Questions were sent to the team of the regional coordinators on behalf of the team for the management of the Action regarding its better functional and documental realization as well as the financial part – by mutual work of the financial experts on behalf of Gavroche and the EA. Recommendations and assistance we received mainly for the preparation of the documentation for every service rendered under the Action – Crisis Centre, Protected Homes and Centre for literacy in order to answer to the requirements of the Ordinance for criteria and standards for social services for children as well for keeping the correct render of services.
3.3 Where applicable, describe your relationship with any other organisations invoBGNed in implementing the Action.
Associate(s) (if any)
Associated partners under the Action are Municipality Varna and Directorate with the Employment Office „Primorski” city of Varna.
Municipality Varna donated for use by Association „Gavroche” two real estates with an Order No3449/28.09.2007 on the basis of Decision No 5148-6 according to Protocol No56/02.08.2007 of the Municipal Council. The two estates are given for the period of 5 years for the opening and rendering of the service „Protected Homes”. On the grounds of this
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Order a Contract No 2-79200/1560/28.09.2007 is prepared for established free of charge use on real estate. The donated real estates are two neighboring apartments in the Varna quarter Vazrazhdane, bl. 79, fl. 1. Municipality Varna assigned the repair activities in the amount of 20 000 BGN VAT included to the company „Dom Elit”EOOD - Varna with representative Plamen Petrov. Due to unfinished in time repair activities the start of the service Protected Homes was delayed as well. The delay imposed the preparation of an addendum for the service „Protected Homes” 2 months later by prolonging the period for the implementation of the Action from 16 to 18 months. Municipality Varna provided the participation of 6 youngsters from the Protected Homes in the Social Program for 2007. According to the Program the youngsters passed three week training from 11.10.2007 to 19.11.2007 for cooks and barmen in the restaurant „Seasons”, for which they received certificates. The assistance of the Municipality Varna was searched for issue of free cards for the city transport to the boys in the Protected Homes. A decision is taken to provide the cards but due to the providing of the free cards by „City transport” EOOD Varna we refused the cards from the Municipality. With the Directorate Employment Office „Primorski” Varna there are no meetings carried since the youngsters accommodated in the Protected Homes are pupils and their registration was not necessary. One meeting was carried with the Employment Office „Odesos” in relation to the investigation of the possibilities for registration of the youngsters from the protected homes in the Employment Office.
Sub-contractor(s) (if any) Under the Action „Chance for Gavrochovtsi” No BG 2004/016-711.01.02.1.20 and concluded contract with the company „Prostor 05” which should perform the repair of the roof of the building determined for the Crisis Centre /Annex 9.1/ We had a lot of problems with the contractor for the repair regarding keeping of the terms and the quality of the work. After many talks with the Manager of the company „Prostor 05” - Mr. Vassilev he did not undertake adequate measures due to which we were forced to send to him written request for urgent finish of the repair. After that the discrepancies were removed. The repair started on 30.08.2007 and was finished finally at the end of January 2008. The repair and renovation continued till March 25th of March.
The relations with the supplier of the furniture for the Crisis Centre and the Protected Homes – company BILO EOOD the relations were entirely correct independently of the certain delay of part of the supplies but this is a company-producer and for some articles which were not available in store we should wait. As a compensation of the delay the fitters of the company performed some additional services which were not included in the contract with the company and were done for free.
During our work with the supplier of materials for the training – Cooperative PANDA we didn‟t have any problems – the supplies were realized each month following the request.
We had certain dissensions with the supplier of ready-made food - „School and canteen catering” EAD at the beginning regarding the invoicing due to the fact that at the start the service Crisis Centre did not work with full capacity and the supplier can not invoice less than 10 portions daily. After consultation with the Regional Coordinator of PHARE – MLSP Mrs. Snejana Angelova and the financial expert Mrs. Ventsislava Todorova we finalized that the invoice must be one common invoice for the Day and the Crisis Centre, and we will separate
2006 22 by exchange lists. Regarding the quality of food and its duedelivery, the supplies are in accordance with the requested and within the terms required. The supplier of the nutrition products for the protected homes is „Piccadilly” EAD. Good working relations are established with the Department and the „Piccadilly Club” of the company in the face of Mrs. Antoaneta Teneva. A Membership Club Card was issued to the Association in which a user credit is charged. By this card we arranged the payment by bank transfer i.e. after the end of each month an invoice is prepared for the supplied product with attached information.
Final Beneficiaries and Target groups
Activity 1 Day centre
Target group: children in risk who are in danger of dropping out from the educational system and have low educational status. The service is rendered to totally 6 groups of children of 10 children in the group – 60 children totally. Forty from these children use the service „Day Centre for street children”, due to which they use the Action „Chance за Gavrochovtsi” only for becoming literate and rationalization of the leisure time which is evident from the applied contracts for using the service. The rest twenty children use all the services from the Activity 1 of the Action. Visited are the quarters with dominating Roma population in the city. The team of three teachers and one assistant educator is well accepted in the homes and 2 parents meetings are carried in the quarter with active participation of the parents in the discussions. Carried are 4 individual meetings with parents of the children from the Day Centre. With 10 parents contracts are concluded for use of the social service of the Day Centre. The parents are introduced to the service. The service is advertised among the Roma community.
Activity 2 Protected Homes
The relations with the accommodated in the Protected Homes youngsters who are coming from the Home for children, deprived from parents‟ cares (HCDPC) „Princess Nadejda” and the Centre for temporary accommodation „Gavroche” (former Home for temporary accommodation) are based on contractual agreements, trust and understanding. The boys obtain personal space and independence and their actions are directed by social workers. They are supported at each stage of their life in the homes – they learn cooking, cleaning, maintenance of personal and household hygiene, cost effective shopping. Each week draft menu and product lists are prepared which are necessary for the feeding of the two homes in the next week. The funds for the nutrition products are provided by the Contract for supply with Piccadilly EAD, NoBG2004/016-711.01.02-1.20-S-01. The boys together with an attendant are shopping in the shops of the company. They prepare their lessons for school together with the social workers. Carried are weekly consultations with the psychologist on subjects which are of interest for the boys as well as topical for their age – relations with the other sex, prevention of venereal diseases, reduction of the aggression between them, misuse of psycho-active substances, sustaining contacts with friends and relatives, etc. The consultations are to large extent information – the boys have restricted images for life outside the institution. The boys are liable to share free with the personnel. Participations are provided in concerts and activities of the association. The Christmas holidays and New Year were celebrated. Each birthday is celebrated and a present is given.
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The youngsters have files kept according to Ordinance for criteria and standards for social services for children. The youngsters are acquainted with the care plans, they express freely they opinion and present their wishes for development. They have clothes, shoes, toilette accessories, sports and educational means. Their participation in culture and sports events is stimulated as well as the development of their interests. One boy is registered for lessons in drawing in the Municpal Child Complex in Varna, one boy is training football in the FC „Cherno More” and one boy visits the computer hall with the Complex for social services for children and families (CSSCF). The protected homes are supplied with a computer and Internet connection and its correct use is monitored. If necessary measures for medical treatment are taken – all prescriptions issued by a doctor are fulfilled. Provided are medical inspections with a doctor and accommodation in hospitals.
Activity 3 Crisis Centre
The children accommodated in the Crisis Centre have the opportunity to organize their personal space, to acquire skills for maintaining of personal and household hygiene, skills for communication and conflict solving. Each morning a Day Opening is carried the purpose of which is to engage and to plan the attention of the children throughout the whole day. Within the frames of this meeting planning and re-planning of the day is performed, the rules are reformulated and if necessary setting of new borders, incentives or sanctions of actions from the previous day. At the beginning of each week a schedule is prepared for the sustaining of the hygiene in the Crisis Centre, serving and unserving. Cooperation is required as well as mutual conflict solving. The motto of the Crisis Centre is „Look for help!”. In this relation it is expected that every child will learn when and how to ask for help in the correct manner. Together with the child alternatives are planned for his reintegration. The children have the right twice a week to have conversations with those persons with whom the Department for Child‟s Protection has judged and approved the communication. The children participate in all lessons which are preliminary in accordance with their needs assessment. The day finishes with Closing Meeting at which a balance is made of the important events from the day and the ideas for the next day, selection of the leader for the next morning opening and on-duty for the order for the next day. The everyday difficulties are related to the fact that the children are not in the Crisis Centre by their own wish and there is high risk for leaving without permit or for creating internal conflicts in the group of the accommodated. This problem is managed professionally by the team members due to their authority. The team of the Crisis Centre is at disposal for individual work with every child if there is a wish expressed for that. The psychologist appointed according the Action carries group meetings and individual conversations on site in the town of Devnya. Engaged is speech therapist for work with one of the children due to stammer. After an inspection carried out with a gynecologist health problems were encountered with one of the girls and at the moment there is a course of treatment with medicines. Two pregnant girls were accommodated in a hospital after bleats about pains in the stomach area. The results from their inspections are good without dangers for the mothers and the foetus. To Rosica and her mother the necessary doctor‟s prescriptions for care are made in view of the illness of asthma and the regime of feeding in accordance with the age of Rosica - 1 year old baby. Recommended were exercises for movement and adaptation to specific for the age physical skills. Two of the accommodated girls have small babies. In view of the emotional equilibrium and the natural need to spend their time with their children the team of the Crisis Centre varies negotiations with the Department for Child‟s Protection with the Directorate „Social aid” by residence /Novi Pazar and Varna/ for carrying meetings outside the Crisis
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Centre – in accordance with the OZD or Centre for temporary accommodation Gavroche in the city of Varna.
Other third parties involved
Activity 2
Mass media – the opening of the Protected Homes was reflected by the local media. On 18.12.2007 three pieces of reporting were presented on 3 local TV channels – MSAT, TV Varna and TV7, as well as one radio-reporting on Radio Varna. On 19.12.2007 3 articles were published in three local newspapers: „Chernomorie”, “Narodno delo” and “Pozvunete”, and an interview with the Action Manager was emitted on TV Varna (Annex 3). On 20.12.2007 such interview was emitted on TV7. Schools – constant contact with the class teachers is maintained and with the pedagogical consultants of the Professional Gymnasium for construction „Kolyu Ficheto”, the Profesional Gymnasium for Tourism, GES “Father Paisisj”, the Assistant School, the Primary School „Vasil Aprilоv”. The social workers and the psychologist contact on daily basis with them for obtaining of information about the success story and the tangibility of the youngsters in school. The class teachers are looking actively for the social workers and the psychologist. Talks are carried with the Social educational professional institutions in the city of Varna and in the village Bata for registering of Stefan Svilenov after graduating of 8-th year in the Assistant School. A conversation with the Director of the VІІ GES „Nayden Gerov” for transfer of Yanaki Zlatev from Professional Gymnasium „Kolyu Ficheto” – the transfer is possible from the next school year. „City Transport” EAD Varna – provided are free cards for the city transport. We applied with a request before the Manager of the Company. For the months October, November and December 2007 the cards were issued quickly and covered all the lines serviced by the City Transport. On 04.12.2007 we applied with a new request for re-issue of the cards for the youngsters for 2008. The answer from the Company was that the request will be considered at the beginning of February. We sustained regular contact until our request was satisfied. In March 2008 8 cards were issued for free use of the transport along the lines serviced by the City Transport EAD, which were valid only for the working days. Piccadilly – according to tender NoBG2004/016-711.01.02-1.20-S-01 supply of nutrition products for the Protected Homes. A proposal was made by the Department „Piccadilly Club” for placing information for the Crisis Centre and the Protected Homes in a monthly digest of the company. The publishment was on-coming. Each month we communicated with the Department „Piccadilly Club” in relation to the invoicing of the purchased products. Suahid Chuktai – Co-Manager of Indian Restaurant in the quarter Vinitza, city of Varna – he donated to the Protected Homes a play station, TV set, he finances the repair of the bath in apartment 10, provided a training period for 6 boys as barmen and waiters. For the period of two months in the rest days boys were working on shifts in the restaurant. Two of the boys were accompanied to a charity cocktail in the Festival and Congress Complex and introduced to donors as youngsters from the Protected Homes. Meetings were provided of English donors with the Management of the Action for presenting of the needs of the homes and the Day Centre – a donation was made. Neighbors – the neighbors accepted very well the youngsters and rendered support and attention. When there are different occasions the people from the same entrance of the protected homes give presents and other things to the youngsters. We invited all the people from the two entrances of the apartments at the official opening. We maintain contacts with the house manager.
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Home for children deprived of parents’ care (HCDPC) „Princess Nadejda” Varna – conversations were carried and contact was maintained with the Director and the team of the institutions – 5 от the youngsters have come from this institution. The youngsters of the protected homes with other children, accommodated in the home, sports events are organized. Complex for social services to children and families (CSSCF) Varna – 1 младеж visits regularly the computer hall in the complex. The Manager of the Complex and the three social workers have visited the protected homes and have been acquainted with the structure and the activities in them. Cooperation is received from the team of CSSCF when working with the children of the Day Centre. Bulgarian Red Cross (BRC) – on the occasion of Christmas BRC provided to Stefan Svilenov from the Protected Homes a photo camera as a support of his interests. The boy uses the camera for shooting the life in the homes. The gift was received as a result of the written request to the BRC by the young boy for support. Medical College, Varna Free University – students from the specialties „Social Activities”, „Pedagogic”, „Psychology” have visited the Day Centre and the Protected Homes, 20 students have passed their training period in the services of the Protected Homes and the Day Centre. The company „Chas & Cros” EOOD – we have concluded a contract with the company for guarding of the sites Crisis Centre and Protected Homes. We get complete cooperation from the boys when there problems have emerged. The guard of the Crisis Centre was more difficult since we had problems with the invasion of men in the yard but after conversations have been carried with the Manager of the Action and the Manager of the Centre with the manager of the Company, the security was strengthened.
3.4 Where applicable, outline any links you have developed with other actions
Within the frames of the Action ”To make known the best practices for protection of the child in Bulgaria” funded by Foundation OAK, 2 trainings were carried for increase of the capacity of the specialists in the Association Gavroche, providing the three services in then community – Day Centre, Protected Homes, Crisis Centre. The trainers are representatives of organizations which work in the system for child‟s protection. Chief Assistant Harieta Manolova, clinical psychologist with the Medical Academy and Chairman of the Foundation for family and child. She carried 3 days training on crisis interventions and work with children, victims of violence, needs assessment and care planning for the children with trauma, work with difficult and deviation behavior. Ivan Stoyanov, psychologist in the Crisis Centre – village of Balvan, manager of the team in the Centre for rehabilitation and social support in the city of Veliko Turnovo, representative of the International Social Service. He passes 2 days interactive training for work with youngsters and girls from the Protected Homes, planning and realization of the preparation for independent life.
3.5 If your organisation has received previous EC grants in view of strengthening the same target group, in how far has this Action been able to build upon/complement the previous one(s)? (List all previous relevant EC grants).
The activities financed by EU and realized by the Gavroche Association are based on the necessary resources for building-up with this Action. Base:
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Within the frames of the „Gavroche” Home a possibility is provided for training of street children and such who have dropped out from school or have need of preparation for first year in school. Transport A minibus was purchased for the needs of transportation of the children from their residence to the Day Centre and return as well as for servicing of different events for Social inclusion. Engaged human resources Within the frames of the previous Actions practice is developed for engagement of assistant- educators from the Roma community as mediators or interpreters for the children in the process of learning Bulgarian language and facilitating the communication between the personnel of Gavroche and the parents and the community leaders. Methodological means for work with the children
After carried training course on behalf of Foundation CHILD HOPE - UK, methodological means are prepared and programs for work with the street children which are adapted and amended throughout the years for better and updated realization (Annex). The projects which we have realized as of this moment are as follows:
Since 01.09.2006 the Day Centre for work with children on the street is a DELEGATED ACTIVITY of Varna Municipality.
Project Title: “Daily centre „Gavroche‟ for work with street children”
Purpose and location Socialization and integration of children and youngsters at risk from the city of Varna
Results „Gavroche‟ Association organized and conducted an educational and professional course through which : It managed to send 49 children back to school /with the help of school authorities/; The children and youngsters who attended the daily centre passed a functional modular education For the period of the Action, totally 110 children and youngsters have attended the Daily Centre where they were given food, medical service and clothing. Complete illiteracy of 20 homeless children at the age of 12 has been overcome. 20 youngsters of Roma origin became familiar with their human rights and means to counteract in cases of sexual violence and abuse. A complete cycle of assistance has been achieved resulting in the social integration of 5 youths at the age of 16 and 21. Socialization of 100 homeless children was achieved through their involvement in cultural and sport activities and celebrations. Role of your organization (leading organization or partner) and degree of Lead partner of the Action involvement in the Action
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Action costs 592 641 BGN Duration October 2004 – September 2006 Donors of the Action (name, address, (МТСП) Ministry of Labor and Social Policy e-mail, tel, size of the contribution) 17 Triaditsa St. Sofia
Project Title: “Social integration through education of the Roma people in Varna district ”2003-2004 Purpose and location Teaching Roma children who have never attended school, setting up educational courses with duration 3 months. Providing professional qualification in “Needlework” for 40 illiterate people of Roma origin from Sindel town 40 illiterate people of Roma origin in Dabravino village 40 young people of Roma origin from Sindel town who drop from school 40 illiterate people of Roma origin in Dabravino village 40 young people of Roma origin from Dabravino village, who drop from school 40 young women of Roma origin with primary еducation finished but without professional qualification from Sindel town and Dabravino village 8 youngsters of Roma origin, of whom 7 women who are studying in Universities is realized by Association “Gavroche” Results current Role of your organization (leading Lead partner of the Action Selection of young people of Roma origin, work with organization or partner) and degree of involvement in the Action the children and their families, provision of education and social support Action costs 48185 EURO Duration December 2003 – September 2004 Donors of the Action (name, address, Ministry of Regional Development and Public work e-mail, tel, size of the contribution) Program “Social integration” Sofia 1000, 17-19”Cyril and Methodius”str. 02/9852715
Project Title: “Prevention of child neglect and social exclusion among Roma” 2001 – 2002
Purpose and location Developing a model for prevention of the neglect of children and social backwardness among the Roma that covers methods for social services for supporting children and families Varna, Kamenar, Odessos, Asparuhovo Results Established a network of youth Roma groups and a network of experts for preventive work and support in the Roma quarters Role of your organization (leading Lead partner of the Action Recruitment of young Roma people, needs assessment,
2006 28 organization or partner) and degree of trainings, coordination of experts network, outreach work involvement in the Action with street children, preventive work in the Roma quarters, provision of a full cycle of support to young adults over 16. Action costs 61 634 EURO September 2001 – September 2002 Duration Donors of the Action (name, address, Phare Access e-mail, tel, size of the contribution) Jacques Wunnenburger Delegation of the European Commission Sofia 1000, 9 Moskovska St. 40 968 EURO Project Title: “Developing Gavroche Home, Varna as a model for prevention, support and a chance in life for street children” 1998-2000
Purpose and location Contributing to the social integration, education and professional training of street children. Creating a model for preventive work with children under threat to be left homeless, without care and families. Diminishing the risk of prostitution, substance and drug abuse among such children. Stimulating NGO networking and collaboration, enhancing the understanding of the problem faced by street children Varna and the region, Kamenar and Odessos quarters Results Created a model for preventive work with street children and families; Supported children at Gavroche Home (shelter, healthcare, food, clothes, education, counselling, professional skills in gardening, sewing, woodcarving, handicrafts); Disseminated information and materials to interested NGOs, Ministries, local authorities. Role of your organization (leading Lead partner of the Action organization or partner) and degree of Overall coordination of the project – ongoing work with involvement in the Action street children, identifying potential sources of street children, and preventive work with their families, capacity building of Gavroche and other NGOs, coordination activities, documentation Action costs 205 425 ECU Duration January 2000 – September 2002 Donors of the Action (name, address, Phare Lien e-mail, tel, size of the contribution) Marie-Noelle Grell, Project Coordinator, Rue de l‟Industrie 42/10, B-1040 Brussels, phone: (+32) 2 511 75 01 fax: (+32) 2 514 59 89 e-mail:[email protected] 159 125 ECU
4 Visibility
How is the visibility of the EU contribution being ensured in the Action?
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Prepared and hanged at visible places are 3 panels informing for the services of Crisis Centre, Day Centre and Protected Houses according the requirements of PHARE Program (Annex 3). Brochures and information leaflets are prepared for the services Crisis Centre and Protected houses which are given to institutions, state bodies, NGO, physical persons. Information about the Action is published on the web-site of the Association. The equipment purchased under the Action is supplied with labels „Purchased with funds of EU”. On 18.12.2007 three pieces of reporting were presented on 3 local TV channels – MSAT, TV Varna and TV7, as well as one radio-reporting on Radio Varna. On 19.12.2007 3 articles were published in three local newspapers: „Chernomorie”, “Narodno delo” and “Pozvunete”, and an interview with the Action Manager was emitted on TV Varna (Annex 3). On 20.12.2007 such interview was emitted on TV7. The announcements for all tenders are published in national newspapers and have the corresponding signs in relation to EU according the requirements of the Action.
The European Commission may wish to publicise the results of Actions. Do you have any objection to this report being published on Europe Aid Co-operation Office website? If so, please state your objections here.
We do not have any objections regarding the publications of the results from the implementation of the Action.
Name of the contact person for the Action: Assoc. Prof. Dr Penka Stoyanova.
Signature: ………………………………………
Location: city of Varna
Date report due: ……………………..…………
Date report sent: ……………………………….
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