Introduction SUCHETA SHETTY

OLD No 8/ New No 20, 2nd Street, Nandanam Extension, , INDIA 600035 Hand phone: +919790965910 Email: [email protected] Nationality: Indian Status: Married, 1 child Languages: Fluent spoken and written English and Hindi; Intermediate spoken Tulu and Tamil

Career Summary

A qualified professional coupled with comprehensive experience over 16 years has enabled her in designing , developing and implementing high impact Talent Sustainability Processes and Programs in support of the business strategy along with leading all aspects of Organization Development such as Organization Design, Talent Acquisition, Talent Assessments and Succession Planning, Leadership Development and Executive Coaching. An extensive experience includes providing advisory service to Senior Leaders and Board of Directors in the areas of: Executive Selection, Integration and Leadership Development, Succession and Talent Management.

Education

Year of Establishment Highest Qualification Completion

Post Graduate Diploma in Human Resource 1999 Pondicherry University Management

Symbiosis Institute of Management 1999 Studies Masters Diploma in Business Administration

Masters of Science – Statistics University of Madras (Third rank holder in Madras University) 1996 (Department of Statistics)

Indian Institute of Management, May – Dec 2007 Strategic Human Resource Management Programme (IIM)

CERTIFICATIONS Certified Thomas Profile Analyst(Psychometric tool) Certified Compensation and Benefit Manager (Carlton University) Certified Performance and Competency Development (Carlton University) Certified by TV RAO on HR Audit and Scorecard Six Sigma Green Belt Certified professional (Benchmark) Attended and Certified by TV Rao on 360 * feedback and Leadership Program Attended a 6 month MDP program conducted by IIM- Ahmedabad on Strategic Human Resources Management MEDIA COVERAGE & ARTICLES PUBLISHED Quest for Competitive Advantage- People and Management Changing Face of HR - Human Factor Who’s the Boss – Economic times The New –Boss Survival Guide – Times of India (Ascent) Five tips for your performance- India Real Time- Wall Street Journal At TAKE , Line Managers Don The Role Of HR Managers – Business World online IT and ITES :Deficiency in preparedness is a common mistake – Shine.com The devil is in the resume- leading newspaper Boardroom Dialogue – Panel Discussion conducted by timesjob.com

Accolades Won Women at Work Leadership Awards – “4th Asia’s Best Employer Brand Awards” The Boss of the Year Awards- Star Industry

Professional Experience

 TAKE SOLUTIONS GLOBAL LLP Oct 2010 – Present TAKE Solutions Ltd. Is headquartered in Chennai, India and delivers technology, services and expert advice in Life Sciences and Supply Chain Management domains. It has a strong presence in US, Europe and Middle East Asia market. TAKE Solutions is a CMMi Level 5 accredited company over 1300 associate’s world- wide. The revenue for the financial year 2012 is INR 7,037 million and the net profit is INR 856 million.

JOB TITLE: VICE PRESIDENT HR The role extensively covers regulatory compliance and corporate governance overseer to organizational strategist and enterprise business leader, primarily involved in shaping the business strategy - not just supporting and implementing it. HR Head forms an integral part of the Senior Leadership at TAKE responsible for people and business decisions. The role is required to spearhead large-scale HR interventions, change management programs, broad banding initiatives and leadership and management development programs to grow and future proof the organization.

KEY RESPONSIBILITIES The role performs as a key executive leader in the organization by initiating, directing, implementing and evaluating strategic and operational HR programs, policies and services that enable the attainment of the mission and goals. Responsible for leadership, management and development of the Human Resources (HR) Team. The role directs the HR Team in the day to day operation of HR policies and processes for staffing, performance management, diversity, training and development, benefits and compensation, safety and wellness, compliance and employee relations. Developing and implementing OD strategies in alignment with organizational goals; managing general HR practices such as manpower planning, staffing, performance management and career development , staff orientation, training and development, compensation and benefits administration, workforce management and work environment Managing employee relations, conflict resolution, employee welfare and services; Managing labour law and other regulatory policy compliances Managing and coordinating organizational grievance system and disciplinary proceedings Responsible for HR audits and HR budget

SIGNIFICANT ACHIEVEMENTS External: TAKE has won several awards in India and globally in the People Practices enumerated as under during the period 2012 -2013: Won Accolades for the organization in Asia Pacific HRM and Asia Leadership Awards for “Innovative HR Practices” held in and Dubai on September’12. Awarded” Dream Company to Work for”, “Award for Excellence in Training” “Fun at Work “and “Evaluation of Recruitment Techniques” held in on February’13 by World HRD Congress. Awarded “Dream Company to Work For” by ET NOW held in Mumbai on February’13. Awarded “Innovation in Learning” by Best in Class Learning and Development Awards on 28th June’13 in Mumbai. TAKE ranked “No 2 - 4th Asia’s Best Employer Awards” held in Singapore on 31st July’13. Award “Talent Management”, “Excellence in Training”, “Continuous Innovation in HR strategy at Work” , “Innovation in Career Development”, “Innovation in Recruitment”, “Innovation in Retention Strategy” in Singapore on 31st July’13 conferred by 4th Asia’s Best Employer Awards Award “Organisation with Innovative HR practices” conferred by Quality Excellence and Leadership Awards in Singapore on 1st August’13

Team Members: A vital role in shaping the career of fellow colleagues who were bestowed with accolades within and external to the organisation

Praveen Renganathan conferred the GEM award in the Annual function “TAKE Utsah” within the organisation and “Young HR Professional of the Year” in 4th Asia’s best Employer Brand Awards Priya Aldam conferred the GEM award in the Annual function “TAKE Utsah” within the organisation and “Content Developer of the Year” in Asia’s Training and Development Excellence Awards Internal: Won “Dream Team Award” in the organization over other functions for excellence in HR practices, customer experience and value generation in the year 2013.

 WEALTH ADVISORS INDIA PRIVATE LIMITED Jul 2008 – Sep 2010 With over Rs.5000 crores of assets under advisory under its three divisions, Wealth Advisors India Private Limited has presence in Chennai, Bangalore, Mumbai, Cochin and Coimbatore Its product and service lines include Mutual Funds, Insurance, Equity, Fixed Income, Investment Tax Advisory and Will & Trust Services. Wealth Advisors has been awarded the prestigious CNBC TV-18 Award for the Best Performing Regional Business Model- South

JOB TITLE: ASSOCIATE VICE PRESIDENT HR

Lead the HR Function for the group and oversee the full scope of human resources with a team of four HR professionals and one team member at managerial capacity reporting to this role.

KEY RESPONSIBILITIES AND ACHIEVEMENTS Heading the HR function with the key responsibility of setting up a HR framework, strategically aligned to the Group’s business objectives Built and established credibility of HR function as a strategic partner and value creator to business. Created and streamlined policies & processes in all spheres of talent acquisition, on boarding, learning & development, benefits administration, and performance management. Conducted a Competency Mapping exercise to become the foundation for all people processes like recruitment, training, performance management and succession planning. Successfully initiated tie-ups with finishing schools like IFBI and Everron, among multiple sourcing channels for hiring fresh talent. Successfully handled the organization right sizing post economic downturn; responded with speed to designing and executing organization re-structuring and ensuring smooth movement of staff. Leveraged technology-enabled HR to achieve significant cost containment advantages and enhance HR responsiveness. Introduced web-enabled initiatives such as – online learning portal – X-SEED (Sales Effectiveness through Employee Development); Introduced a step-by-step Learning Continuum consisting of “Knowledge Series”, “Customer Series”, “Industry Series” to upgrade employee knowledge and skills. Used the Balanced Scorecard philosophy to design and implement the Performance Management system to meet organizational productivity objectives. Conducted on an All India Basis People Engagement Workshop for Middle Management team to drive People practices and anchor organization mission and vision. Designed the “Regional Dialogue Forum” to anchor organizational culture, values. Trained Line Managers to facilitate the program and co facilitated the same. Used it as an effective tool for diagnosing people issues, communicating organization strategy and implementing action plan to meet business objective.

 SELLA SYNERGY INDIA LIMITED Jan 2007 – Jul 2008 JOB TITLE: MANAGER HR AND SERVICES KEY RESPONSIBILITIES AND ACHIEVEMENTS Pioneered Industry-academia partnership through project “SAPE- conducting industry lectures to train college students in cutting edge technologies; thereby creating a readily employable workforce and expand the sourcing channels for the organisation. Designed and implemented Performance based Competency Management system to drive the organisational philosophy of high performance and potential workforce. Conducted an employee engagement study “Hear Me” ; presented results and recommendation to the management; worked with the Business Leaders closely to implement the agreed action plan emerging out of the study. Designed a “Coaching framework-My Coach”. Identified Business Heads to be coaches to drive change, handle team issues and grievances, engage team’s and create potential managers. Designed a “Talent Capability Matrix” and identified high potential talent in conjunction with the Business Heads Improved the operational efficiency of the administrative department by leveraging on technology and providing related information on “Visa processing procedure”; “Overseas Accommodation Availability” etc. for employees posted to an international assignment. Presented the HR and Administration budget and optimally utilised the approved budget

 SELLA SYNERGY INDIA LIMITED JUNE 2000 – Nov 2006 1. JOB TITLE: MANAGER HR KEY RESPONSIBILITIES AND ACHIEVEMENTS As a member of RMG (Reengineering Management Group) worked with Senior Management to identify key issues in response to organisational restructuring and change. Redefined the job description in conjunction with the Senior Management and conducted a workshop for the job holders. Redesigned and Implemented organizational culture and the change initiatives by defining an “OD intervention calendar- Programs like 7 Habits of Highly Effective People; Pegasus, Emotional Intelligence”. Created an employee focus group “EECIE Group” consisting of senior management and middle management who were part of the decision making process. Defined, implemented and executed the Performance appraisal process linking it to rewards and benefits. Improved operational efficiency of the HR organization by implementing several self-service modules Conducted a comprehensive salary survey with Mercer. Identified an optimal compensation structure for different skills and key roles. Introduced the concept of “FBT- Fringe Benefit Tax”. Reduced the staff turnover rate. Presented the HR and Administration budget and Optimally utilised the approved budget Coached the HR team and created specialized and generalized role based on the competence of each individual.

2. JOB TITLE: ASSISTANT MANAGER HR KEY RESPONSIBILITIES AND ACHIEVEMENTS Integrated the Biometric System and Leave Management System to capture attendance and absenteeism rate. Setup the basic HR structure, framework and the HR team. Restructured the entire hiring process by introducing the concept of Human resource planning and identified and worked with several sources of hiring like job portals, job fairs, employee referral. Closed senior position liked Business Heads for different verticals within the established SLA. Set up an Employee communication framework by launching the “Newsletter – Splash”. Closely worked with the project team in-house and developed the HR portal Organized and implemented the Calendar of Events annually: like outings, movies, annual day celebration. 3. JOB TITLE: HR EXECUTIVE KEY RESPONSIBILITIES AND ACHIEVEMENTS Closed 35 requirements at different levels in a span of 3 months Handled the Statutory and compliance issues successfully and streamlined the statutory process. Tied up with MIOT and Malar hospital for a MHC.

 ELNET 3L May 1998 – Jan 1999 JOB TITLE: REGISTRATION AND PLACEMENT OFFICER KEY RESPONSIBILITIES AND ACHIEVEMENTS 125% of target achieved in terms of closure of candidate enrolment Placed 4 batches of candidates in leading software companies Recruited trainers for the branch Marketed the courses offered by the institute to corporate’s and tied up with several leading software houses for their training need

 DC ELCOT SOTWARE LIMITED Jan 1997 – Mar 1998 JOB TITLE: REGISTRATION AND PLACEMENT OFFICER

KEY RESPONSIBILITIES AND ACHIEVEMENTS Handled day to day operations with regards to attendance, payroll, etc. Assisted the Business Development Manager in recruitment for onsite and offshore requirement

Ms. Sucheta Shetty

Contributions & Accolades

Sucheta Shetty

Table of Contents 1.0 External ...... 2 1.1 Publications ...... 5 1.2 Press ...... 5 1.3 Online ...... 6 1.4 Media ...... 7 2.0 Accolades by Prestigious HR Institutions ...... 4 2.1 Recognized by External Bodies ...... 4 2.2 Award@ TAKE ...... 5 3.0 HR INTERVENTIONS ...... 2 3.1 Confluence ...... 2 3.2 TAKE DNA ...... 2 3.3 Achieving Continuous Excellence (ACE)...... 2 3.4 STEP UP ...... 3 3.5 Centre of Excellence LEAD (Learn, Engage, Acknowledge and Demonstrate) ...... 3 3.6 Employee Engagement ...... 3

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Sucheta Shetty

Contributions

3.0 HR INTERVENTIONS

To name a few HR interventions under Ms Sucheta Shetty’s able leadership that resulted in exceptional business and people excellence at TAKE are enumerated below:

3.1 Confluence A need to integrate the organisation world-wide with a common goal reinforcing the “One Team One Mission” message was identified, conceptualised, designed, branded and executed by her as breakthrough innovative benchmark initiative.

The quarterly progress of the defined landmark is communicated by senior leaders, presenting the challenges and opportunities towards the growth trajectory. The forum also encourages teams to enthusiastically share in the form of presentation to the rest of the group and are further recognised by adding fruit card to the pledge tree.

This initiative was applauded globally for the transparency of communication, connecting TAKEsters to one goal as one team and receiving public recognition.

3.2 TAKE DNA A novel concept to reiterate TAKE’s value system was formulated under her leadership towards building culture founded on its values. The TAKE DNA program encourages all TAKEster’s to contribute actively in propagating its values through articles, poems, stories which are published, recognised and awarded.

3.3 Achieving Continuous Excellence (ACE) A learning culture was created by branding the programs under the umbrella of ACE (Achieving Continuous Excellence) covering comprehensively various competencies within the organisation. This has instilled to a focussed and graduated learning path, yielding to acquiring and mastering skills necessary for career advancement, business result and in building a TALENT CAPABILITY MATRIX enabling in building an institution par excellence.

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3.4 STEP UP The aim towards creating an environment of partnering with TAKEster’s in defining their career need and aspirations in unison with the organisation growth inspired her to setup A Career Development Program under the brand name of STEP UP.

STEP UP enables in building and fostering a dream career within the organisation by providing tools, support, established counsellors and career opportunity globally.

3.5 Centre of Excellence LEAD (Learn, Engage, Acknowledge and Demonstrate) She founded the Centre of Excellence (LEAD) at TAKE SOLUTIONS with an aim to build self- directed individuals with an entrepreneurial ability, domain thought leaders and coaches across the company. This has created an impetus of a promising, fulfilling, progressive future within our associates as leaders of today and tomorrow.

3.6 Employee Engagement The four dimensional model “SEED” as created by her stands for Satisfaction, Engagement, Empowerment and Delight that demonstrates a joyous and fun filled and work milieu. The Seed model at TAKE promotes a vibrant and joyful environment with its practices being fair and equitable.

These are evidenced in programs such as TAB-TAKE a BREAK, which is calendared events from fun, environment awareness to community building.

Connect a quarterly based events in the form of debates on current topics instils a stimulus to the mind that has harnessed intellectual growth and development through experiential learning and sharing.

Over-a-Coffee a platform where subject matter experts share industry practices, insights and experiences.

HR Speak a forum created by her promotes an environment that provides an associate to speak on professional/ personal matter to HR representatives thereby inducing a culture of openness, transparency and support.

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Appreciative Inquiry created a bond between people and fosters a culture of appreciation, recognition and enhanced the delight factor through “Thank You “, “Well Done”.

Annexure: Evidences of mail flyers, newsletter and calendar are attached.

MITR - Collective Social Responsibility shapes the future by imparting and sowing the seed of knowledge in children devoid of the quality and cheer of schooling, supporting the most needed affected by natural disasters, practicing the accountability.

2.0 Accolades by Prestigious HR Institutions

2.1 Recognized by External Bodies Under her able leadership TAKE SOLUTIONS was conferred the coveted awards for their exemplary demonstration of People Practices which are enumerated below: 1. TAKE SOLUTIONS awarded as the Organisation with Innovative HR Practices - held on 12th September2012 at Bangalore. URL:http://www.takesolutions.com/take-news/take-solutions-bags-award- for- organization-with- innovative-hr-practices 2. TAKE SOLUTIONS awarded as the Organisation with Innovative HR Practices - 2nd Asian HR Leadership Awards at Dubai held on 25th September2012 at Dubai. URL: http://www.businesswireindia.com/PressRelease.asp?b2mid=32823 3. TAKE Solutions conferred with “BEST-IN-CLASS HR Practices” in 4 prestigious categories at the World HRD Congress held at Mumbai on February 2013 :

 “ Dream Employer of the year” by “Dream Companies to Work for Awards”  “Best Recruiting Evaluation Techniques” by RASBIC (Recruiting and Staffing Best in Class Awards)  “Award for Excellence in Training” by EBA (Employer Branding Awards)  “Fun at Work” by Fun at Work Awards  Awarded “Innovation in Learning” by Best in Class Learning and Development Awards on 28th June’13 in Mumbai.  TAKE ranked “No 2 - 4th Asia’s Best Employer Awards” held in Singapore on 31st July’13.  Award “Talent Management”, “Excellence in Training”, “Continuous Innovation in HR strategy at Work” , “Innovation in Career Development”, “Innovation in Recruitment”, “Innovation in Retention Strategy” in Singapore on 31st July’13 conferred by 4th Asia’s Best Employer Awards  Award “Organisation with Innovative HR practices” conferred by Quality Excellence and Leadership Awards in Singapore on 1st August’13

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2.2 Award@ TAKE  Her leadership gained the HR team with “Dream Team Award” in the organization over other functions for excellence in HR practices, customer experience and value generation in the year 2013 in the Annual function in the presence of Padmabhushan award winner “R Thyagarajan”.(Annexure: Pictures of awards won)  GEM Awardee

1.0 External

1.1 Publications  People & Management Magazine – May 2013: People and Management is aimed at helping both HR personnel and other employees and has leading HR practitioners from the industry sharing their views and perspectives on a gamut of topics, which not only help companies to reinvent themselves but also enable them to consolidate and leverage their current strengths. Ms Sucheta Shetty- article on” Quest for Competitive Advantage” is covered in their recent issue. (Annexure Attached) For more details refer URL: http://www.peopleandmanagement.com/index.html# has a mention of the coverage.

 Human Factor-March 2013: IIPM has started Academic Journals-The Human Factor (HRM), as an endeavour, to integrate academia and industry in creating intellectual capital. The Opinion piece of Ms Sucheta Shetty on” Changing Face of HR” finds its place in the widely read publication. (Annexure Attached) For more details refer URL: http://www.thehumanfactor.in/01032009/storyd.asp?sid=2028&pageno=1

1.2 Press  The Economic Times- April 16th 2013: Article (Who's the Boss) - Ms Sucheta Shetty list some pointers that may help newly instated bosses to gain the trust and respect of the team mates. (Annexure attached)

 Times of India (Ascent) - April 16th 2013: Article (The New Boss-Survival Guide) - Ms Sucheta Shetty has provided insights on how authority has to be earned and not forced upon. (Annexure attached)

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 The Economic Times- December 21st 2012: (Boardroom Dialogue) - Ms Sucheta Shetty was invited by times job.com for a panel discussion on assessment that can help talent management. The discussion saw the confluence of stalwarts in the HR fraternity, CEO’s, COO’s. (Annexure attached)

 The HINDU- August 30,2011- She addressed the student gathering and inaugurated ROBUSTARE’11 and evidenced in the picture Sucheta Shetty releasing the souvenir.(Annexure attached)

 HINDU BUSINESS LINE- April18, 2011: (The devil is in the resume) – Ms Sucheta Shetty quote on “Referral still the best” finds its place in this coverage.(Annexure Attached) For more details refer URL: http://www.thehindu.com/todays-paper/tp-national/tp-tamilnadu/stress-on- collaboration-between-academia-it-industry/article2410904.ece

 Times of India (Ascent) - April 6, 2011(APP-RAISE the standard)- Ms Sucheta Shetty’s quote on Performance Management find mentioned in this coverage. (Annexure attached)

1.3 Online  Times Ascent: February 25, 2011(Ensuring a good performance appraisal) - Ms Sucheta Shetty’s quote on Performance appraisal and integration to Balance Scorecard finds a mention. (Annexure Attached)

 Hindustan Times (Shine.com): June 8, 2011 (Deficiency in preparedness is a common mistake)-Ms Sucheta Shetty was interviewed by Ankita Sethi on this topic. (Annexure attached) For more details refer URL: http://info.shine.com/Career-Advice-Articles/Related-Articles/Deficiency-in- preparedness-is-a-common-mistake/5154/cid2.aspx

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 Business World: Dec 11, 2012 (Line Managers Don the Role of HR Managers) - Ms Sucheta Shetty was interviewed by Poonam Singh on Talent management.(Annexure Attached)

For more details refer URL: URL:http://www.businessworld.in/en/storypage/-/bw/at-take-line-managers- don-the-role-of-hr-managers/r677399.0/page/0

 Wall Street Journal (Online Coverage): January 14, 2013(Performance appraisal): Ms Sucheta Shetty was interviewed by Shreya Shah on Performance Appraisal which was further recorded online in Wall Street journal.(Annexure Attached) For more details refer URL: URL:http://blogs.wsj.com/indiarealtime/2013/01/14/career-journal-five-tips-for- your-performance-review/

 Times Ascent (Online): March28, 2013 (Challenges faced by New Boss): Ms Sucheta Shetty was interviewed by Ankita Shreeram and the recordings are covered for the benefit of readers. For more details refer URL: URL:http://www.itsmyascent.com/web/itsmyascent/career-advice/- /asset_publisher/W3x7/content/a-new-boss-is-in-town!/

 Times Job. Com: June 5, 2013 (Hiring SCM executives): Ms Sucheta Shetty was interviewed by Srilanga Saha on hiring challenges of SCM executives.(Annexure Attached) For more details refer URL: URL: http://content.timesjobs.com/?p=6488

1.4 Media Ms. Sucheta Shetty was invited to be part of HR Live Panel discussion with Chennai Live FM, the only English Radio in Chennai, hosted by Sanjay Pinto and Sanobar Sultana for the

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Sucheta Shetty program ‘You are hired’ to discuss on the topic: ‘Making the right career choices’ under the link. (Annexure Attached)

URL:http://blogs.wsj.com/indiarealtime/2013/01/14/career-journal-five-tips-for-your- performance-review/

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