PAWS for thought Are your laundry appliances up to the job?

A guide to choosing the right laundry appliances for your practice Don’t let laundry Does your practice There’s no time become a chink in the have the right type of Room for a Introduction for downtime practice’s armour washing machine? little one? Laundry insights to Miele

There’s no time for downtime

Vet nurses have a lot to get through on a busy day. A typical day may consist of looking after A vet nurse’s work is never done sick animals, dispensing medication, assisting surgery, advising pet owners and of course, endless amounts of cleaning and washing.

A vet practice will see a lot of delivering excellent care is Walking Cleaning Supporting Dealing Prescribing Feeding Tending to patients each day therefore, it’s only possible when all parts dogs vets with pet medication animals patients essential that businesses have of the business are working owners reliable processes, procedures effectively. But if an essential and equipment in place to piece of equipment were ensure the practice runs as suddenly to stop working, this smoothly as possible. could have a massive impact The main priority for practices on a nurse’s time, ability to is the patients, however, complete tasks and deliver effective patient care.

How can this guide help you?

As one of the world’s leading This guide looks at why it’s providers of commercial important to have laundry laundry equipment to vet equipment you can rely practices, we understand the upon in a busy practice impact a broken machine and what to consider if can have on your day-to-day you’re looking to upgrade workflow. your in-house laundry. Don’t let laundry Does your practice There’s no time become a chink in the have the right type of Room for a Introduction for downtime practice’s armour washing machine? little one? Laundry insights to Miele

Don’t let laundry become a chink in the practice’s armour

A vet practice’s washing machine is used on a daily basis but its But have you ever considered what the implications on the importance is often undervalued. Its job is simple - wash dirty bedding, daily running of the practice could be if this machine were to towels and or staff uniform and is therefore often considered a break down? At first it might not seem like a big deal, but the knock- low priority for further investment. on effect may be far wider reaching than you think.

Build-up of No clean Waiting for Cost of dirty laundry bedding/towels an engineer call out Don’t let laundry Does your practice There’s no time become a chink in the have the right type of Room for a Introduction for downtime practice’s armour washing machine? little one? Laundry insights to Miele

Does your practice have the right type of washing machine?

The key differences between domestic and commercial appliances:

Domestic - Commercial - 1 8 wash a day washes a day

Domestic models WRAS Disinfection Capabilities Reliability Ease of use

Domestic machines are designed WRAS regulation stipulates that Miele Professional washing Breakdowns are hugely inconvenient Commercial machines are easy to to wash personal belongings at any Category 5 fluids (faecal matter, machines with thermal disinfection and often costly. Commercial use and can often be customised to most on a daily basis whereas, animal waste or pathogens) can be programmes are able to kill machines are built to handle include a ‘one touch’ programme to commercial machines are designed serious hazards to health and waste pathogenic germs. frequent use and manufactured make it simple for everyone to use to wash larger quantities of washing water should not be allowed to to withstand heavily soiled or dirty and also save time. at high temperatures all day, backflow and contaminate fresh water laundry. Miele Professional washing every day. supplies. Domestic machines aren’t machines are tested to last over built to comply with WRAS Category 30,000 cycles. 5 guidelines and may require specialist disinfectants, which come at additional cost and inconvenience. Don’t let laundry Does your practice There’s no time become a chink in the have the right type of Room for a Introduction for downtime practice’s armour washing machine? little one? Laundry insights to Miele

Room for a little one?

Shorter cycle times, better efficiencies and space-saving equipment. Miele Little Giants have shorter cycle times for washing and drying meaning they use less energy. These machines are highly versatile and can be easily customised. Plus, they don’t take up much space making them perfect for busy vet practices.

Miele’s Benchmark range allows practices to complete larger loads of washing. These machines have honeycomb drums to ensure items are cleaned without being damaged and fit nicely into a practice’s laundry room. Don’t let laundry Does your practice There’s no time become a chink in the have the right type of Room for a Introduction for downtime practice’s armour washing machine? little one? Laundry insights to Miele

Why Miele was the only choice for The Ralph Named after a cat rescued by Founder, CEO and Clinical Director, Shailen Jasani, The Ralph is an independent, compassionate and ethical practice focused veterinary referral centre for dogs and Laundry insights cats based in Marlow, Buckinghamshire.

In order to ensure the day to “Miele machines are built to last. In support of The Ralph’s green day running of the practice goes I have had a Miele domestic credentials, energy efficient without a hitch, the reliability washing machine at home for appliances were a must. The Miele of The Ralph’s equipment and 20 years and it still washes and Benchmark’s drum and optimised appliances is paramount. This looks as good as it did when I drum rhythms are designed to applies to The Ralph’s laundry bought it.” help saturate the laundry quickly, too. With lots of items to wash so programme times are short and With no doubt over the brand each day, choosing a brand to water consumption levels are kept choice The Ralph looked for a kit out their new laundry facility low. They are also compliant with Miele partner to provide and install that could be relied upon not to the Water Regulations Advisory the appliances. Approved partner, breakdown regularly was crucial. Scheme (WRAS) Catagory 5 First Choice Marshalls worked However, there was only one recommendations and provide with The Ralph to design the choice as far as Iqbal Dhanji, The water backflow protection. laundry room and recommended Ralph’s Co-Founder and Finance and install two Miele Benchmark Commenting on The Ralph’s Director was concerned. washing machines and a Miele laundry, Iqbal said: “We are “Our laundry’s washing machines Profitronic electric tumble dryer. delighted with the quality of are in use all day, every day. wash the laundry gives us. The Miele Benchmark We have a constant flow of The reliability of our appliances Performance range washes at high items that need washing and is so important to the day to temperatures, which is essential disinfecting properly. day running of our practice it to help kill off any pathogens that was essential that we chose “This is only possible if we have may have transferred on to laundry appliances that are built to last. The reliability of our appliances is so important machines that can wash to high items. These models also have

“ to the day to day running of our practice it was temperatures and provide the capacity for large loads and offer “For me, Miele was the only “ quality of clean we need as a short cycle times, which help the option, and the only brand I trust essential that we chose appliances that are hospital. There was only one patient care assistants get through to offer us the reliability we need.” built to last. For me, Miele was the only option choice for me, and that was The Ralph’s laundry more quickly commercial machines from Miele. and effectively. Don’t let laundry Does your practice There’s no time become a chink in the have the right type of Room for a Introduction for downtime practice’s armour washing machine? little one? Laundry insights to Miele

Introduction to Miele

We have been manufacturing commercial laundry machines for over 50 years and are proud to work with veterinary practices to guide them on their laundry requirements. Our commercial washing machines are WRAS compliant and have a reputation for quality, reliability and longevity. We hope you found this guide useful. If you would like more information, why not read our other useful guides on infection control and reputation management?

If you would like advice about your current laundry processes, visit: miele.co.uk/pro/vets

or contact us on 0333 222 1419 [email protected]