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ACS 2006 Upgrade

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ACS 2006 Upgrade Frequently Asked Questions ACS 2006 Upgrade Why did ACS Technologies Change the Upgrade Name to ACS 2006 Edition this Year? This year marks another great year for development. In fact, due to significant structural progress and overall usability improvements, we could not call this upgrade “the next version.” In many ways, ACS has dramatically changed. You’ll notice greater flexibility, improved user efficiency, and a new look. Best of all, we made necessary database changes to keep up with the broader software industry and extended the life of this product in an evolving desktop world. How do I load the upgrade? Before loading the ACS 2006 Upgrade, exit ACS and make a backup of your People and/or Financial data. Label this backup 8.0 Backup. To install the ACS 2006 Upgrade on a standalone PC 1. Insert the CD in your CD drive. 2. On the ACS Autorun menu, click Run ACS 2006 Upgrade. 3. Follow the instructions that display on the screen. If the ACS Autorun menu does not display 1. On the taskbar, click Start, and then click Run. 2. In the open field, type D:\Setup.exe and click OK. If your CD drive has a different drive name, substitute the appropriate letter. For example, if your CD drive name is E, type E:\Setup.exe. 3. Click Run ACS 2006 Upgrade and follow the instructions that display on the screen. After the upgrade loads, restart your computer and make another backup of your ACS People and Financial data. Save this backup on other storage media, such as a floppy disk or CD. Label this backup ACS 2006. Caution: You cannot restore the backup labeled ACS 8.0 after loading this upgrade without the assistance of ACS Support. Page 1 of 9 ACS 2006 Upgrade FAQ To install the ACS 2006 Upgrade on a network 1. Insert the CD in your CD drive. 2. On the ACS Autorun menu, click Run ACS 2006 Upgrade. 3. Follow the instructions that display on the screen. If the ACS Autorun menu does not display 1. On the taskbar, click Start, and then click Run. 2. In the open field, type D:\Setup.exe and click OK. If your CD drive has a different drive name, substitute the appropriate letter. For example, if your CD drive name is E, type E:\Setup.exe. 3. Click Run ACS 2006 Upgrade and follow the instructions that display on the screen. What if the workstations do not update? 1. On the taskbar, click Start, and then click Run. 2. In the open field, type X:\Acsnet\Setup\updateaw.exe and click OK. If the ACSNET directory has a different drive name, substitute the appropriate letter. For example, if your ACSNET directory drive name is W, type W:\acsnet\setup\updateaw.exe. 3. Follow the instructions that display on the screen. After the upgrade loads, restart your computer and make another backup of your ACS People and Financial data. Save this backup on other storage media, such as a floppy disk or CD. Label this backup ACS 2006. Caution: You cannot restore the backup labeled ACS 8.0 after loading the upgrade without the assistance of ACS Support. To upgrade workstations The workstation from which you upgrade the server will update as part of the server upgrade process. For other workstations, the workstation prompts users to load the upgrade the first time they log in to ACS after the server is updated. When you are prompted to upgrade the workstation, click Yes. Can I download the upgrade? No. The upgrade is too large to be downloaded from our Web site. Revisions and program fixes, however, can be downloaded on a regular basis. Page 2 of 9 ACS 2006 Upgrade FAQ What should I do before loading the upgrade? See Knowledge Base article 14318 for a checklist to prepare for the upgrade. Can I install the program from an upgrade CD? Yes. To install the program from the upgrade CD 1. On the taskbar, click Start, and then click Run. 2. In the open field, type D:\Install\Setup.exe and click OK. If your CD drive has a different drive name, substitute the appropriate letter. For example, if your CD drive name is E, type E:\Install\Setup.exe. 3. Follow the instructions that display on the screen. To install the program, you must enter your registration key. Are there any system requirements that changed for the ACS 2006 Edition? ACS 2006 is no longer supported on workstations running Windows® 98®, Windows SE, Windows ME, or operating systems prior to Windows 98. If your workstations are running the listed operating systems, or older, you must update the operating system prior to loading this ACS upgrade. To check your operating system 1. On the taskbar, click Start. 2. Select Control Panel. 3. Double-click System. If the System icon is not visible, click Switch to Classic View and then double-click System. 4. Note the system mentioned on the General tab. See Knowledge Base article 14181 for updated system requirements. What are the enhancements and revisions on the upgrade? Where can I find the list? “What’s New in ACS 2006” is a guide designed to familiarize you with some of the new features and improvements in the ACS 2006 software release. It provides information about some of the most important and detailed processes you need to help make as smooth a transition as possible. You can access this guide either from the CD before loading the upgrade or from within ACS after loading the upgrade. ACS Technologies also recommends viewing the Enhancement Tours that are located on the Autorun menu that displays when you load the upgrade. The tours give you a visual Page 3 of 9 ACS 2006 Upgrade FAQ look at other key enhancements we feel are necessary to see in action for a better understanding of how they work. You can also find a list of enhancements in the Knowledge Base. To view the ACS 2006 Enhancements from the CD 1. Insert the ACS 2006 Upgrade CD in your CD drive. 2. On the ACS Autorun menu, click What’s New in ACS 2006 or View the Enhancement Tour. To view the ACS 2006 Enhancements after loading the upgrade 1. On the taskbar, click Start and then point to Programs. 2. Point to ACS 2006 and click What’s New in ACS? To view the ACS 2006 Enhancement Tour from the Help menu 1. Start ACS People Suite or ACS Financial Suite. 2. On the Help menu, click View Enhancement Tour. 3. Follow the instructions that display on the screen. What are the new features in the upgrade? New features include: • Managing small groups online using Access ACS while still using the ACS searching and reporting tool. • Searching contributions transaction types and finding top contributors. • Using touch screens with our Checkpoint module. • New social security number security options. • New grid formats to allow for on-screen customization. • Check Reconciliation option to download a bank file to automatically clear transactions. • Ability to edit local tax 2 & 3 in Payroll while issuing or editing check transactions. • Increased database security, making ACS Financial Suite records more secure. • Structural database changes to prevent interferences in performance by third-party antivirus software. How long does it take to load the upgrade? The amount of time it takes to load the upgrade depends on how much data exists in your database. Page 4 of 9 ACS 2006 Upgrade FAQ Do I have to be an administrator on the network to load the upgrade? No, but you must load the ACS 2006 Upgrade CD from a workstation that has all of your ACS software installed on it, such as People Suite, Financial Suite, and the Growth Suite. The upgrade loads only the files needed to update the modules you own. This is determined by the modules loaded on the workstation. If you try to load the upgrade on a workstation that is not an administrative workstation, you receive an error message, and the upgrade program does not complete. What network rights do I need to load the upgrade? • Use default security settings and try to avoid setting policies. If policies are necessary, implement them one at a time. Document and test the policy before setting the next policy. • The share settings for ACSNET must be Full Control Everyone, and the STFS permissions should be Full Control Everyone. • You do not need to share the C drive of the server because it is possible to map workstations to a partitioned drive on the server that contains the ACSNET folder. • Protocol must be TCP/IP only. You can use DHCP or static address. • Set the network card to half duplex. The full duplex setting works with switches and the half duplex setting works with hubs. Try setting to full duplex and then half duplex, and monitor the differences in performance. • Verify that the paging file is set to at least 12MB higher than the physical RAM for Windows NT Server or 1.5 times the amount of RAM for Windows 2000 Server and Windows Server 2003. Should I disable my virus scanner before loading the upgrade? If you use Norton AntiVirus™ Corporate as your virus protection software, you must disable the real time scanning before you load the ACS 2006 Upgrade. Once you load the upgrade, you can enable the real time scanning. If you do not turn off real time scanning, you experience major performance issues while loading the ACS 2006 Upgrade. Note: ACS Technologies suggests that you disable any virus protection software before loading ACS 2006 to ensure the best performance time when loading.
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