Leaders in Stewardship Introduction

2016 Leaders in Stewardship Introduction

MU Operations, like most divisions across campus, saw substantial budget cuts again in Fiscal Year 2016. In the past two years, our division lost 88 employees requiring everyone else to take on additional duties to accomplish an ever-growing list of projects. While we stress being environmental and financial stewards of Mizzou’s resources, we have taken that concept to the next level, finding ways to accomplish more with less.

Faculty and staff helped soften the blow by working with Campus Facilities - Fa- cility Operations to empty their office trash and recyclables, freeing up custodi- ans’ time to handle Mizzou’s recycling, formerly a volunteer effort. We strive to provide a favorable return on investment across campus, whether it be maintaining the beautiful landscape that helps attract prospective students to providing a safe campus, which many of our departments contribute to including MU Police, Environmental Health & Safety and Campus Facilities.

We also offer leisure activities for the community-at-large with world-class art- ists performing at Missouri Theatre and Jesse Auditorium; culinary delights at the University Club and Catering; and 18 holes on the beautifully maintained A.L. Gustin Golf Course, the nation’s first Audubon Certified university course. These self-funded departments are looking for new ways to reach their audiences and will continue to do so in the coming months.

While we have always had a large student staff, we work hard nowadays to not Reflecting on the Past, only provide a paycheck but also experiential learning opportunities for MU students, and we further the academic mission of the university by providing research opportunities and internships. You will see stories about these opportunities throughout this publication.

Moving Forward. This year, you will find the length of our annual report has increased. The last sec- tion of the annual report includes what formerly was a separate document – the MU Master Plan and Climate Action Plan. We have combined the documents in order to cut costs and bring the master plan and climate action plan to a broader audience. It is important to note that this is the university’s plan, and under the 2016 direction of shared governance (Campus Facilities Planning Committee, Campus Space Utilization Committee and Environmental Affairs & Sustainability Commit- tee), though MU Operations staff help implement it.

I am honored to lead MU Operations and hope you enjoy learning about our division’s accomplishments over the past year. Most of our employees work behind the scenes to provide services that make it possible for faculty, students and staff to succeed in their roles at Mizzou, and we thank you for supporting us through some difficult budgetary times.

As always, I welcome your questions or suggestions at [email protected].

Sincerely,

Gary L. Ward Vice Chancellor for Operations Chief Operating Officer Contents Financial Statement

Financial Statement REVENUE 5 B Operations Organization 6 A. Revenue/other $137,064,220 8 Title IX B. Transfers from Departments* $88,729,099 A 9 Campus Committees C. General Revenue Allocation $73,315,042 10 Staff Advisory Council Total Revenue $299,108,361 12 Administration & Communications Environmental Health & Safety 26 12 EXPENSE 14 Partners in Education, Chamber, REDI A. Cost of Goods Sold Print & Mail Services $16,200,205 15 B. Salary & Wages $41,098,934 A.L. Gustin Golf Course C 16 C. Benefits $13,301,851 17 University Events D. Operating Expenses $17,100,930 E. Facilities & Equipment Parking & Transportation $171,872,399 18 F. Debt Service $15,214,367 A 20 MU Police G. Investment in Plant/Bond B 22 KOMU-TV Capitalized Interest $41,916,104 H. Transfers to Departments $50,904,517 Show-Me STATE GAMES C

30 I. Institutional Support 24 $1,039,085 D 26 University Club & Catering F J. Gain/Loss on Disposal of Assets $414,319 University Concert Series 28 E G Total Expense $284,401,864 Energy Management 30 Excess of Revenue

32 Facility Operations Over Expense $14,706,497 H 34 Landscape Services Beginning Balance, 36 Mizzou Botanic Garden 7/1/15 $30,087,206 Planning, Design & Construction Ending Balance, 38 I 36 J 6/30/16** $44,793,703 40 Space Planning & Management Sustainability Office *Transfers are funds to/from other departments related to con- 42 struction activity, services provided, or reserve funds. Master Plan and Climate Action Plan 44 **Construction in Progress $23 million; Reserves and Endowments $22 million. Excludes MU Renewable Energy LLC activity $47 ENVIRONMENTAL STATEMENT 46 Campus Master Plan Map million. The University of Missouri saved these valuable resources by using recycled paper that contains a minimum of 30 percent post-consumer waste, was manufactured Design Principles with electricity in the form of renewable energy (wind, 48 hydro, biogas) and was processed chlorine-free. Landscape Master Plan SOLID GREENHOUSE 49 TREES WATER ENERGY WASTE GASES 6 2,239 3 million 177 444 Climate Action Plan fully grown gallons BTU pounds pounds of CO2 50

Calculations based on research by Environmental Defense and other members of the Paper Task Force YEAR IN REVIEW 2016 Operations 5 Operations MU Operations

Administration Nicole Beaumonte, Organization John Haynes, Senior Executive Assistant Senior Finance Director, Operations

Communications

Karlan Seville, Manager, Operations

Facility Operations Environmental Health MU Police KOMU-TV University Concert Series Printing Services & Safety

Todd Houts, R. Douglas Schwandt, Martin Siddall, Robert Wells, Director Chief General Manager, Broadcast Operations Interim Director Energy Management

University Events Parking & Transportation Services Donna Puleo, Director Landscape Services

Pete Millier, University Club Gustin Golf Course Director & Catering

John LaRocca, James Knoesel, Director Planning, Design & General Manager Construction

Heiddi Davis, Director Show-Me State Games

David Fox, Space Planning & Director Management

Gerald Morgan, Director

Srinivasan (Raghu) Raghavan, Manager

6 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 7 Title IX Campus Committees

RESPECTFUL WORKPLACE POLICY THE RACE RELATIONS COMMITTEE Ad Hoc Joint Committee on Environmental Affairs and Mizzou Marketing and Protests, Public Spaces, Free Sustainability Committee Communications MU Operations updated its Operations Respectful The Race Relations Committee of the Faculty Council Speech and the Press Todd Houts Karlan Seville Workplace Policy, previously known as the Zero Tol- was formed as a response to the racial tensions that Joanne Rotert Todd Houts Bonnie Hansen rance Policy, in November. erupted in Nov. 2015. The committee, made up of nine Doug Schwandt Paul Coleman faculty members, two students and a staff member Gary Ward Matt Maher Persons with The policy states that all Operations employees and Chris Wilson with diverse backgrounds and ethnic identities as well Disabilities Committee those with whom they interact will be treated with Srviniran Raghavan as political, spiritual and philosophical viewpoints, is dignity and respect regardless of race, culture, gen- Art-I-Fact Gerald Morgan chaired by Berkley Hudson (1), an associate professor der, age, disability, sexual orientation or any other Pete Millier Family Friendly at the School of Journalism. personal characteristic or protected category under Madeline Stanley Campus Committee Radiation Safety federal regulations and university policy. After hearing Hudson give a presentation called Heiddi Davis Todd Houts “White to White” to the chancellor’s staff last sum- Campus Facilities Felicity Beckfield To enforce this policy, Operations will demonstrate mer, Vice Chancellor for Operations Gary Ward asked Planning Committee Identity Standards Gary Ward zero tolerance for derogatory personal comments or Eskil Hudson Hudson to give the presentation again during the MU Gary Ward Advisory Group actions related to any of these characteristics, or for Bryan Higgins Operations Leadership Forum on Sept. 15. Eric M. Henley Karlan Seville any act of violence in the workplace. Employees con- firmed to have made such comments or actions to or “Knowing the impact it could have, it was an experi- Safe Mizzou Coalition Campus Parking Intercollegiate about a fellow employee, someone in the university ence that I wanted to share with the MU Operations Karlan Seville and Transportation Athletics Committee community or to the general public will be subject to leadership team,” Ward said. Eric Evans Committee Gary Ward disciplinary action up to and including termination. Rebecca Bergfield In his committee member insights, Hudson noted that Jim Heckemeyer David Dorth such conversations are crucial to moving forward as a Michael Sokoff Institutional Biosafety James Young Doug Schwandt diverse community. Todd Houts Linda Turner THE UNIVERSITY HAS STRUGGLED FOR Steve Hynes Student Fee Capital “The university has struggled for its 177-year history Mark Yount Sunny Hoffman Improvements “ with the issue of race relations. So has Missouri, our Jamila Peña Crespo ITS 177-YEAR HISTORY WITH THE ISSUE Committee nation and our world. This is an intractable problem. Campus Review But we have no other choice except to engage in the Committee Mark Hoerstkamp OF RACE RELATIONS. SO HAS MISSOURI, Laboratory Safety uncomfortable and essential work of gaining a bet- Gary Ward, Chair Todd Houts ter understanding of how to answer the question that Traffic Appeals OUR NATION AND OUR WORLD. Dennis Elmore Rodney King in Los Angeles raised. In response to Committee Campus Safety Sunny Hoffman widespread rioting after police officers had been -ac ” Committee Members Jamila Peña Crespo Linda Turner quitted of brutality charges related to King’s 1991 ar- Michael Sokoff Jeffery Brown rest, he asked: ‘Can we all get along?’” Hudson wrote. Dennis Elmore Materials Culture Eric Evans Committee Veterans Affairs Todd Houts Karlan Seville Pete Millier Russell Hanson https://vimeo.com/143048173 Minority Affairs Web Development Campus Space Committee Group 1 Utilization Committee Members Brian Weimer Mark Yount Joey Riley Missouri Unions Concerts Committee Committee Robert Wells Robin Whiteley

Digital Accessibility Mizzou Botanic Garden Working Group Pete Millier Karlan Seville Karlan Seville Donna Puleo Jenna Rozum

8 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 9 IN THEIR OWN WORDS Staff Advisory Council Staff Development Award Winners Reflect on Experiences Christopher Wilson Patty Gash Curtis Flatt, Chad Heckman, (Planning Design & Construction) (Print & Mail Services) James Smith, Todd Gentry, Steven Burry, Kevin Strawn, Hoke Eichelberger, a carpenter in Campus Facilities - Planning, Design & Con- The 2016 Greenbuild Conference 2016 Central Mo Pcc Mailer’s John Mckenzie, Darrell Dillon, struction, received the Chancellor’s Outstanding Staff Award in the Crafts/ in Los Angeles, California Conference - Tan-Tar-A Resort Tim Rippeto, Michael Bopp, and Maintenance category. Osage Beach, Missouri My position is unique within Allen James Having the opportunity to attend Eichelberger, who has been with MU since 1994, is known for his fine wood- Campus Facilities, and opportu- (Energy Management) this conference allowed me to working skills including the Thomas Jefferson monument, the MU cornerstone nities to personally meet with, meet and put faces with names NFPA 70E Electrical Safety for High displays in Jesse Hall and the display cases in Anheuser Busch-Natural Re- and hear from other sustainabil- of contacts at our local post of- sources. ity professionals are infrequent. Voltage Electricians – Columbia, fice. I was able to consult other But gatherings like Greenbuild Missouri “I’ve been fortunate to work on some historical projects that have been on managers from mailing opera- provide an opportunity for indi- The high voltage electrical safety campus long before I came and will be here long after I’m gone,” Eichelberger tions all over the state, too. said. viduals from around the globe to training was very informative and HOKE EICHELBERGER meet and discuss issues that af- relevant to our crew’s responsi- fect our campus. bility of operating and maintaining the campus electrical system. MU Police Maj. Brian Weimer received the Barbara S. Uehling Award for Admin- This course validated our daily istrative Excellence. work practices and increased our Weimer, second in command at MUPD, oversees policies and procedures; han- knowledge of electrical safety. dles recruitment, hiring and training; supervises patrol/Investigative/crime prevention staff; and serves as public information officer, among other duties. HEADING SOUTH “I might take reporter’s phone calls, but our officers are who do the work day-in Mizzou Botanic Garden (MUBG) serves faculty, staff and students gardens that overlook the Arkansas River. And a professional and day-out to keep our campus a safe place to learn, work and play,” Weimer daily with opportunities for everything from research to recreation, chef prepares a gourmet lunch with recipes from Allen’s cook- said. “MUPD has a great team of officers and staff.” but some visitors to campus come strictly for its beauty. Building on books, they make every guest feel special.” MUBG’s efforts to make Mizzou a destination for both professional Garvan Gardens was in full bloom with thousands of tulips and and hobby gardeners, a group of MU Operations staff used a Staff BRIAN WEIMER daffodils along a trail leading to a recently installed overlook Development Award to tour successful gardens to our south. of Lake Hamilton. A fairy garden and interactive climbing area The group visited garden expert P. Allen Smith’s Moss Mountain offered experiential opportunities for younger visitors. Intuitive MU OPERATIONS AWARD WINNERS 2016 STAFF DEVELOPMENT AWARD WINNERS: Farm in Roland, Ark. (1), and the University of Arkansas’ Garvan signage and additional marketing materials inspired the group. Woodland Gardens in Hot Springs National Park, Ark (2). The visit to “Both locations brought us limitless ideas on how to cultivate SERVICE CHAMPION: • Jeffrey Bryson (Energy Management) P. Allen Smith’s farm was especially meaningful because Smith was amazing gardens and spaces that people can enjoy at Mizzou Advanced welding course at Columbia Area Career Center in Columbia, Missouri the keynote speaker at MUBG’s celebration of Thomas Jefferson’s • May - Zachary Chinea (MU Police) Botanic Garden,” MUBG Director Pete Millier said. birthday in 2014. • Leslie Diehl and Kevin Wooden (Energy Management) Besides tours, Smith’s farm and Garvan Gardens offer special SAC SALUTES: International District Energy Association – Utility Distribution Workshop in Senior Communications Assistant Madeline Stanley recalls it was a events and weddings at their venues, something that MUBG foggy, rainy March morning, and that they had the place mostly to • Winter - Campus Facilities - Boiler Replacement Austin, Texas might expand upon. Team (Planning Design & Construction) themselves. • James Heckemeyer (Planning Design & Construction) Awardees were: Millier, Stanley, Donna Puleo, Ashley Schwab, “Smith’s farm was completely open for us to explore and draw inspi- COLLEGE COLORS DAYS: Construction Owners Association of America - Spring Leadership Conference Karlan Seville, Leslie Touzeau and Mark Yount. in Dallas, Texas ration from,” Stanley said. “Visitors tour his home as well as the many • Best Dressed: First Place - Kenneth Jacquin (Planning Design, & Construction) • Michael Van Beek and Paul Douglas (Landscape Services) Cultivate 2016 – “An American Horticulture Experience” Conference & 1 2 Trade Show in Columbus, Ohio

MU OPERATIONS • Jeff Liptak, Eric Buckman, Randal Timmerman and Steve Winkelman STAFF ADVISORY (Energy Management) COUNCIL MEMBERS Midwest AutoCad Drawing Course with emphasis on industrial process controls in Lee Summit, Missouri Tim Sallee, Facility Operations Rebecca Bergfield, Environmental Health & Safety • Joanne F. Rotert (Print & Mail Services) Eric Henley, Campus Facilities - Direct Marketing Institute Seminar in New York City, New York Facility Operations Alissa Petty, Staff Advisory Council

10 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 11 Administration & Environmental Communications Health & Safety

MU Operations Administration & Communications SENIOR DIRECTOR: supports all Operations units, providing human re- JOHN HAYNES source services, finance, system development, train- 2 ing and communications expertise. COMMUNICATIONS FY16’s biggest undertaking was a partnership with MANAGER: Computer Science and IT department chair Dong Xi KARLAN SEVILLE and a team of 21 students working with Systems De- velopment and the Communications team to build new websites for 18 Operations departments as well 15.5 SAFETY FIRST GET WITH THE PROGRAM TAMING TROUBLED WATERS as a web application for Print & Mail Services (1). FULL-TIME STAFF Accident prevention is Environmental Health & It’s said that one man’s trash is another man’s First established in 1972, the Clean Water Act DIRECTOR: Safety Director Todd Houts’ raison d’etre. The website project resulted in a cohesive visual treasure. It stands to reason, then, that leftover was written to establish a structure for regulat- TODD HOUTS chemicals unwanted by one department might ing the discharge of pollutants into waters of the identity for all Operations websites, ensured infor- “Most of what we do is have things not happen,” mation was current and streamlined content. The 10 be of use to another. With this in mind, EHS de- U.S. As originally written, the EPA could regulate STUDENT STAFF Houts said. partnership continues on a smaller scale. veloped a chemical redistribution program. pollutant point sources such as pipes or discrete 36 To that end, Houts and his staff devote much of water discharge points from industries. But even “After we finished the project, the total number of When a department contacts EHS to remove us- FULL-TIME STAFF their time to researching ways to educate others after point sources were regulated, water pollu- pages for MU Operations websites has been reduced able chemicals still in their original containers, on such topics as biological safety, chemical safe- tion still was persistently problematic, so the EPA from 2,332 pages to 1,001 pages,” said Systems De- OTHER NOTABLE PROJECTS: EHS determines whether they are suitable for ty, environmental matters, fire safety, food safety, later added general stormwater runoff to its list velopment manager Hao Mu. • Coordinating the active continued use. If so EHS puts them in a safe stor- safe handling of hazardous materials, laboratory of point sources. In 2003, MU, Boone County and 1 shooter video, including age area and lists them securely online, making safety, personal protection, radiation safety and the city of Columbia applied for a joint permit STUDENT STAFF script writing and hiring them available to anyone trained and registered general workplace safety. for stormwater management under this new reg- and paying more than to use chemicals. @EHSchemicals ulation. Through this collaborative effort, EHS, 50 students as extras. An example of these efforts is a lab safety pop- ehs.missouri.edu TO: COMMUNICATIONS STAFF Not only does this program save departments Boone County and the city optimize the use of See page 20. up banner, which shows a life-size photograph money on acquiring new materials, but it also resources on approaches such as public educa- “While my future remains uncertain, I would be no- of a man dressed appropriately for working in • Transitioning Systems where near as skilled, confident and capable as I feel eliminates corresponding disposal fees. In FY16, tion projects. Development to DoIT’s a lab: goggles, gloves, lab coat, long pants and now if I hadn’t had this opportunity. The support and the program saved MU $225,000 in avoided reporting structure, short hair. Hair pulled back would also be appro- “We have this incredible working relationship,” confidence you all had in me made it so easy to de- purchase costs alone. EHS Director Todd Houts though they still sup- priate (photo 2, right). The two copies of these Houts said. “And our efforts seem to be pay- velop as a designer and I feel I’ve come leaps and is considering the feasibility of allowing other port Operations. easily transportable displays can be moved and ing off to improve the water quality of Hinkson bounds since I started. The level of care and under- schools in the UM System to participate in the • Coordinating Energy displayed as necessary outside teaching and re- Creek.” standing you all have demonstrated has truly made program to cut back on some of their own chem- Management’s district search labs as a vibrant reminder of basic safety me a more patient and understanding person myself. ical expenditures. energy video with a attire. I’m so fortunate to have been able to grow as a de- FIRE Documentary Journal- signer, a professional, and a human being. EHS also hosts lab safety training for anyone ism student. See page on campus including graduate and medical stu- In January 2016, EHS and City of Columbia hired 31. the latest Assistant Fire Marshall for MU, Joel ROBERT VIERLING dents. Houts said these classes not only teach ” Pauley. While technically an employee of the City Graphic Design Intern • Reorganizing all fiscal students to think of their own safety, but teach 2014 - 2016 employees under John safe procedures to others. of Columbia, his salary is split by both entities Haynes and his man- and Pauley spends 50% of his time to provide agement team. “Those grad students become TAs who influ- services to campus. At MU, part of Pauley’s du- • Providing all marketing ence undergrads. We instill in them an idea that THOSE GRAD STUDENTS BECOME ties include making sure the university is in com- and communications they are shepherds of actively promoting safety,” pliance with fire code. MU has co-funded an as- Houts said. TA’S WHO INFLUENCE UNDERGRADS. 1 for University Concert “ sistant fire marshal since January 2001. Series. See page 28. To ensure more students are able to attend these WE INSTILL IN THEM AN IDEA THAT trainings, EHS is expanding its offerings to in- THEY ARE SHEPHERDS OF ACTIVELY clude more after-hours classes in additional loca- PROMOTING SAFETY. tions across campus. ”

12 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 13 Partners in Education Print &

MU OPERATIONS MU Operations is the Partner in Education with PIE SCHOLAR COMMITTEE MEMBERS: the Columbia Area Career Center. Operations Mail Services staff provide experiential learning opportunities Beginning in the fall, I will start my studies REBECCA BERGFIELD for the students each year and sponsor the I Can in Agribusiness Management with hopes to MARY MAXWELL Award and Outstanding Student events on the “ also attain a minor in Agriculture Systems JEFF MCNEELEY MU Campus. Student opportunities this past year Management. I plan to pursue a career with- PRINTING AND MAIL MERGE 3 KARLAN SEVILLE were: in the ag world as well as run and own a • Build A House for the House, page 26 large farm operation with one goal in mind: The Printing and Mail departments combined in • Float Your Boat, page 38 bring fresh food to the market at an afford- June to form a unified Print & Mail Services, now • Planting Kindness Trees at schools in able price while maintaining a humane and housed under one roof at 2800 Maguire Blvd. EQUIPMENT UPGRADE AND Boone County environmentally friendly atmosphere. With This consolidation has resulted in some cost sav- NEW TECHNOLOGIES • Designing floral displays to compliment your financial assistance, I am able to wor- ings — by identifying synergistic possibilities and DIRECTOR: For Print & Mail Services, upgrading equipment art work at the Chancellor’s Arts Showcase ry less about my educational expenses and cross-training employees to streamline process- JEFF MCNEELEY and technologies is a must. A new Xerox iGen4 therefore focus more of my time studying es, the department can reduce the need for tem- digital press promises improved color quality in and getting one step closer to my goal. porary staffing during peak seasons, for instance graphics and documents for quick-print custom- — as well as an improvement in customer service. ” ers. 59 - NOAH MEFRAKIS, MU OPERATIONS Clients work with the same customer service rep- FULL-TIME STAFF SCHOLARSHIP RECIPIENT resentative for both printing and mailing needs. Additionally, new meter machines that evaluate Expanded office hours — 7:30 a.m. to 4 p.m. Mon- how much postage to use will increase efficiency day through Friday — improve convenience for in the mailroom. 7 clients. To make electronic letterhead accessible One pending improvement is a website interface STUDENT STAFF for users who are visually impaired, Print & Mail that will generate a printable code after the cus- Services has included tags that can be detected tomer types the parcel’s destination. The cus- and interpreted by screen readers. Additionally, Chamber & REDI tomer affixes the code to his or her package, and Print & Mail Services offers free on-campus deliv- then mailroom staff scan the code to generate a ery for orders. CHAMBER OF COMMERCE shipping label that is attached to a MoCode when applicable and sends an email notification with Mizzou’s membership in the Columbia Chamber of Commerce has grown into A NEW DEPARTMENT, tracking information to the customer. This sys- a partnership that is vital to both entities. MU Operations helped to sponsor tem would not only improve mailroom efficiency 2016’s annual Leadership Visit to Fort Collins, Colo. (1), where community lead- A NEW DIRECTOR but eliminate the introduction of address-label ers learn from each other while visiting a similar size city with similar character- Following the announcement that the Printing errors. To incentivize this interface, McNeeley istics – a university town, thriving arts and culture, business friendly and other and Mail departments would combine, Jeff said Print & Mail Services would charge 10% less aspects that make Columbia a great place to live and work. Matt Garrett, di- McNeeley was named Print & Mail Services direc- per UPS parcel using this process. rector of audience development at KOMU, and Karlan Seville, communications tor (3). McNeeley, who served as customer ser- manager, attended the trip. vice supervisor in Printing since 2011, said providing clients efficient, dependable services remains COMPLIANCE Garrett is the tri-chair of media day for the Leadership Columbia 2017 class, his top priority. which will be held at the School of Journalism. KOMU and MU Operations were Joanne Rotert, a strategic communications associate with Print & Mail Services, has been work- co-sponsors of the Republican Gubernatorial Debate. See story on page 23. “We want to keep that climate of customer fo- ing with Marketing and Communication and the cus,” McNeeley said. Seville is the co-chair of Junior Leadership Columbia, a program for select Co- “ 1 University of Missouri Licensing Office to identi- lumbia high school juniors. MU Operations is a co-sponsor of JLC. On Jan. 9, Gaining an understanding of the Mail depart- fy and enforce branding standards. All materials WE’RE THE students met at MU to learn about applying to college and ment’s processes and looking for ways to make produced at Print & Mail Services are guaranteed GATEKEEPERS writing a resume. The evening included speed networking Print and Mail functions serve as complements to to be in compliance with branding standards. 2 with the Leadership Columbia 2017 class (2). one another will ultimately help in this goal. “We’re the gatekeepers of branding,” Print & Mail OF BRANDING “There’s a natural progression from print to mail,” Services Director Jeff McNeeley said. “When we REDI McNeeley said. receive a job, we check for branding complian- MU, a member of Regional Economic Development Inc., cy. If there is an issue we work with the client to ” or REDI, works with area leaders to attract business op- meet MU’s standards.” portunities in Columbia and Boone County. REDI coor- dinates economic development in an effort to enhance the economic base while preserving quality of life. Vice Chancellor for Operations Gary Ward serves as an ex- officia board member. 14 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 15 University Events

FIRST IMPRESSIONS ENRICHMENT

University Events works with the Office of the University Events worked with the State His- Chancellor throughout the year to plan and torical Society of Missouri and the Division execute a number of high-profile events, such of Inclusion, Diversity and Equity to plan the as a private reception for UM System Pres- African-American Experience in Missouri lec- DIRECTOR: ident-designate Mun Choi (1), held Nov. 30, ture series. University Events staff identified DONNA PULEO 2016, at the Chancellor’s Residence on Francis and booked appropriate venues, secured nec- Quadrangle. essary audio-visual contacts to produce an A.L. Gustin Golf Course accessible lecture experience with live-cap- University Events staff also planned recep- 3 tioning, and planned additional events such as tions for incoming MU Athletic Director Jim FULL-TIME STAFF class become familiar with basic rules, equip- receptions and book signings for the lecture PGA HEAD GOLF LESSONS ON THE FAIRWAY Sterk, Vice Chancellor for Human Resources PROFESSIONAL: ment and etiquette so they can one day repre- series. The golf course presents a robust array of op- Patty Haberberger and Vice Chancellor of Ex- sent employers. 1 JIM KNOESEL portunities for learning. tension and Engagement Marshall Stewart. PART-TIME STAFF Meanwhile, researchers in the Division of Plant OTHER NOTABLE It’s no secret that business deals often take Sciences are conducting a study on ways to A GRAND SURPRISE EVENTS INCLUDE: universityevents.missouri.edu place on the golf course. Linda Sowers, an 5 control the hunting billbug in the zoysia fair- instructor of agricultural journalism and agri- For 25 years, the William T. Kemper Founda- FULL-TIME STAFF way on Hole #11. The hunting billbug is a de- • MU Remembers culture and applied economics, teaches an Ag tion has honored outstanding MU faculty by structive weevil that resides in warm-season • Top Faculty Achievers Reception Econ Business Golf Etiquette class. The course presenting them with $10,000 to spend as grasses such as zoysia, a grass common on • Retirees Luncheon teaches novice and experienced golfers alike they wish. Each spring, the MU chancellor and 19 golf courses. • Board of Curators Reception and STUDENT STAFF the principles and practices of behavior sur- executives from Commerce Bank, the trustee Dinner rounding business golf. Students who take the for the Kemper Foundation, interrupt the @GustinGC • Honorary Degree Luncheon honorees as they are teaching class to an- • Mid-Missouri Innovation Week gustingolfcourse.com nounce the award. University Events orches- trates these surprises and also plans a recep- • State of the University Address • 80 bird species sited at Gustin. 22,691 tion and awards ceremony (2). • Mizzou Botanic Garden Native Pollinators Dinner • A.L. Gustin was the first Audubon Rounds of golf 20 in 2016 International-certified college golf High school golf HOME FOR THE HOLIDAYS teams compete course in the United States. University Events collaborated with the Wom- at the Columbia en’s Symphony League by opening up the • Plans are in place to install and Classic establish honeybee hives. Chancellor’s Residence on Francis Quadrangle 17 to WSL’s 33rd annual Holiday Home Tour (3). MU Student philanthropy Mizzou Botanic Garden Horticulture Manager tournaments Jenna Rozum decorated the historic home with vintage ornaments from the Residence’s Gustin hosts one of the collection and greenery and other plant mate- largest high rial sourced from the campus landscape. 1,500 school 3 tournaments in Youth participated in the state the Columbia Golf Foundation’s Youth Golf Camps

1 2

YEAR IN REVIEW 2016 Operations 17 NUMBER OF PASSENGERS LAST YEAR PER ROUTE Parking & CAMPUS LOOP (405) 15,484

WEST LOOP (406) Transportation 7,412

HEARNES/ THROWBRIDGE (401/402) DIRECTOR: THAT’S (NOT) THE TICKET For smaller parking lots, a parking-enforcement 456,518 MIKE SOKOFF officer will be on foot to check plates using one MU Parking & Transportation rolled out its new of the tablets. REACTOR (403) parking management system, Tiger Park, in July. 8 The new system streamlines the parking-enforce- “What we’ve attempted to do is bring the tech- 45,844 FULL-TIME STAFF ment process, by eliminating tag permits and pa- nology into the 21st century,” Sokoff said. per tickets and implementing License Plate Rec- By streamlining the parking-enforcement pro- MIZZOU NORTH (404) ognition, or LPR, technology. cess, Parking & Transportation has been able 27 Director Mike Sokoff said in the long run, this sys- to save money by scaling back the size of its 45,844 STUDENT STAFF tem will allow the parking office to be more cus- parking-enforcement team. Additionally, switch- ing from paper tags and tickets to digital per- tomer-focused rather than caught up in so many PARKING @MizzouPTS manual tasks. missions and citations will save the department PERMISSIONS SOLD parking.missouri.edu about $50,000 a year in paper costs, Sokoff said. Parking enforcement now is performed in one of two ways. For large garages and parking lots, a And because MU Police Department and MU 27,595 two-student team drives through in one of the Health Care also use the system, there is a sense parking department’s vehicles. These vehicles of cohesion in terms of enforcement throughout are outfitted with cameras on the roof, which campus. scan license plates and check them against Parking & Transportation’s next task is to convert the database. A tablet computer in the vehicle parking meters on campus to pay stations that sounds an alarm when the scanner detects a ve- use license plates as receipts. Sokoff said he also hicle that doesn’t have permission to be in the hopes to have a mobile app in place soon, which garage or lot. The student then will perform a will text customers when they are almost out of physical check of the vehicle and its license plate time at their parking spots and allow them to pay to make certain it is a legitimate citation, then for more time electronically. the citation is reviewed electronically by full-time staff and sent to the employee or student via his or her MU email account within 24 hours.

LEADERS IN PROFESSIONAL, PARKING & TRANSPORTATION CIVIC ORGANIZATIONS MASTER PLAN WRAPS UP

Parking & Transportation Director Mike Sokoff MU’s Parking & Trans- • City of Columbia Public Transportation Advisory Committee portation Committee • City of Columbia Parking and Traffic Management Task Force JANUARY will study suggested parking improve- Business Administration Manager Linda Turner ments this spring. • Vice President of the National Campus Parking and Transportation RIDE THE TIGER Association MU’s shuttle service, Tiger Line, saw the addition of 30 two new routes: the 404 Mizzou North Loop, which takes passengers to and from Mizzou North and ANTICIPATED COMPLETION DATE, 2017 Lucky’s Market, and the 406 West Loop, which takes passengers to and from the Forum Boulevard and Columbia Mall shopping areas. 18 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 19 1 2

Watch videos at http://bit.ly/2i7NkFi Watch video at http://bit.ly/2iwO7mf

A PORTRAIT OF DIVERSITY

To best serve the university, it’s im- MU Police portant that MUPD’s diversity mir- rors that of the campus community.

CHIEF: ALL TOGETHER NOW STRAIGHT TO VIDEO R. DOUGLAS SCHWANDT Home football games are a major event in Co- MU Operations commissioned the Academic HAVE A SLICE TRAINING FOR MU COMMUNITY lumbia, and making sure they go without a hitch Support Center’s Mizzou Video Production team http://mupolice.missouri.edu/mupd/training takes cooperation from a number of public safe- to create a video providing students, faculty and In an effort to form relationships with uni- 63 ty entities. MU Police Chief Doug Schwandt said staff a guide for surviving if an active shooter versity students, MUPD started hosting FULL-TIME STAFF staff from the FBI’s Joint Terrorism Task Force, were on campus (2). The five-minute video be- Pizza with Police events (3). Modeled after Missouri State Highway Patrol, Joint Communi- gins with an address from MU Police Chief Doug Coffee with a Cop, a program that encour- cations (911 call center), Boone County Sheriff Schwandt, then dramatized footage shot at Jes- ages police officers to meet with citizens for 35 Department, Columbia Police Department, Co- se Hall and the MU Student Center is spliced with friendly interaction over coffee, Pizza with PART-TIME STAFF lumbia Fire Department, MU Ambulance Service instructions from MU Police Maj. Brian Weimer Police is an informal opportunity for stu- and Campus Facilities collaborate on each game and Lt. April Colbrecht. The video received a dents and MUPD officers to chat and share 3 and other major events such as MU Homecoming bronze Telly award in the non-broadcast catego- slices of pizza. (4) to assure order and safety. ry. It was inspired by similar videos produced by MU Police Chief Doug Schwandt said Stu- INTERNS The Ohio State University and the U.S. Depart- “Everyone works together to host that size of an dent Life supplies the pizza and the officers ment of Homeland Security. Missouri S&T is using event. It gives us an opportunity to work togeth- set up at a central location such as Ninth and WORKING WITH STUDENTS Mizzou’s model to make a video for their campus. er in a unified way,” Schwandt said. Elm Streets. MUPD introduced an internship “They get to see us in a softer light,” MU Po- program in 2016. “These collaborations are important so that if ACTIVE SHOOTER VIDEO STATS an unexpected, serious issue arises, such as the lice Maj. Brian Weimer said. • Two students worked with identification of a suspicious device, we are al- Emergency Management ready familiar with each other,” Schwandt said. 8,502VIEWS Coordinator Eric Evans to make safety videos (1). LIKES • One worked with the Smart911 101 system on “all campus” addresses with Lt. April SHARES Colbrecht. 97

@MUPDpolice 13 SUBSCRIPTIONS DRIVEN mupolice.missouri.edu YouTube©

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20 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 21 KOMU-TV 1 Anchors Brittany Pieper and Jim Riek

GENERAL MANAGER, REFLECTING THE COMMUNITY A NEW LOOK FOR THE UP FOR DEBATE NEWSROOM BROADCAST OPERATIONS: To best inform a community, a newsroom’s staff KOMU 8 collaborated with the Columbia Cham- MARTIN SIDDALL and stories must also be a reflection of the com- KOMU 8 is in the development stage of a news- ber of Commerce, the Missouri School of Journal- munity. room remodel, which will allow for multi-platform ism, the Truman School of Public Affairs and MU publishing and a better integration of new tech- Operations to host a debate between Republican “It’s not just what people see on air, but having a nologies. Siddall said the newsroom will become gubernatorial candidates Catherine Hanaway, 53 diverse population that creates content. Our di- a visible part of the station. Future broadcasts Peter Kinder, Eric Greitens, and John Brunner (2). FULL-TIME STAFF versity needs to be visually expressed to the au- will take the viewer back and forth between the dience, but the content must also do that,” KOMU Candidates fielded questions from KOMU 8 mod- studio and newsroom as well as location shots. 8 General Manager Marty Siddall said. erators as well as viewers on such topics as Mis- 104 souri jobs, state highways, race relations, UM Sys- To help foster this diversity, KOMU 8 and KBIA STUDENT STAFF tem funding, term limits and campaign reform. co-sponsor a scholarship at the Missouri School WINNER, WINNER of Journalism, which they award to a senior-level @KOMUnews KOMU 8 won sweeps in every evening newscast minority student studying broadcast journalism. in May (1), meaning it had the most viewers in KOMU RENEWALS UP TO DATE @komu8 its target demographic during its time slot. These Having a diverse newsroom also leads to open KOMU 8 renewed its license with the FCC, which wins not only reflect the value viewers place on komu.com dialogue in how best to cover challenging sto- allows the station to use the public airwaves but 2 KOMU 8, but also led to additional advertising ries. For example, during the Concerned Student mandates that it operate in the “public interest, revenues. 1950 protests last November, African-American convenience and necessity.” To remain in com- students at the station excused themselves from Siddall said these revenues allow the station to pliance, KOMU 8 must release quarterly reports covering the events to assure the objectivity of reinvest in its resources. identifying local issues and concerns with exam- the reporting. KOMU 8 won the Kansas City Press ples of how it has addressed them. Club Silver Award for Breaking News for the sto- “Our philosophy is the better we perform as a Additionally, KOMU 8 renewed its contract with ries that resulted from this reporting. community enterprise, the better the lab is for the journalism students. They get to put on their NBC, for whom it has been an affiliate station resume that they have experience in reporting, since 1953. It also expanded its weekend morning OUR PHILOSOPHY IS THE anchoring, weathercasting, and also get to show broadcast by three hours each week, meaning affiliation with a professional, well-run news- more in-depth news for members of the commu- “ BETTER WE PERFORM AS A nity and more hand-on experience for broadcast room,” he said (3). COMMUNITY ENTERPRISE, THE journalism students. BETTER THE LAB IS FOR THE JOURNALISM STUDENTS. Three ” Place Honors FROM MISSOURI BROADCASTERS 3 Best Local Website for www.KOMU.com Best Weathercast for weather forecaster Kenton Gewecke Best Documentary/Public Affairs for “Inside Infertility,” a KOMU 8 News special produced by news anchor Brittany Pieper

22 Operations YEAR IN REVIEW 2016 Show-Me 100 STATE GAMES HIGH-SCHOOL STUDENTS APPLY TO THE CONFERENCE EACH YEAR ARE SELECTED 60 TO PARTICIPATE

EXECUTIVE DIRECTOR: ECONOMIC IMPACT HONORING ATHLETES CULTIVATING LEADERSHIP 4 DAVID FOX Since its 1985 inception, the Show-Me STATE The Show-Me STATE GAMES honored its Ath- The Audrey Walton Youth Leadership Confer- GAMES has had 937,523 athletes participate. The letes of the Year Oct. 29 on Faurot Field during ence, developed by the Show-Me STATE GAMES organization’s goal is to reach 1 million athletes the Missouri-Kentucky football game. Honorees and the University of Missouri, has been cultivat- 6 by 2018. included female athlete of the year, 10-year-old ing future leaders since 1995. Show-Me STATE FULL-TIME STAFF swimmer Lindsey Hervey; male athlete of the GAMES Executive Director David Fox said about In 2016, 30,723 athletes participated in the 32nd year, 75-year-old golfer Louis Vittuci; female 100 high-school juniors and seniors from around annual Show-Me STATE GAMES. Each participant sportsperson of the year, powerlifter Shelly Fra- the state apply each year, and 60 are selected brings an average of one spectator, and together zier; and male sportsperson of the year, basket- to participate in the three-day conference, which 5 spend an average of $71.89 in Columbia each day. ball player Ben Stutler. includes leadership workshops, team building ac- STUDENT STAFF When you factor in the U.S. Department of Com- tivities, fitness, college preparation and a tour of merce’s direct and extended economic impact 3 the MU campus. The conference is sponsored by @showmegames multipliers, the economic impact of the 2016 THE OLYMPIC SPIRIT Audrey Walton, and is completely free of charge @showmestategames Show-Me STATE GAMES was almost $21 million. To generate exposure and enthusiasm for the to the students. smsg.org Games — as well as to emphasize the Olympic OLD AND NEW FAVORITES spirit and statewide reach — the Show-Me STATE GAMES holds torch runs in several cities through- ON THE RUN out Missouri (3), culminating in the lighting of the Held in partnership with Children’s Hospital, the 58% Show-Me STATE GAMES cauldron at Mizzou Are- Show-Me STATE GAMES’ annual Pumpkin Fun of participants na. This year, Tom Shulz, a soccer player in the Run was held Oct. 1 at Perry Philips Park (1). The register in 1952 Summer Olympics, and Larry Young, a race event encourages health, fitness, family and fun basketball, soccer, walker in the 1968 and 1972 Summer Olympics, for Boone County students grades K-5. The three and baseball lit the cauldron at the Audrey Walton Opening area schools with the most students participat- Ceremonies (4). ing each receive $500 toward their Physical Ed- ucation programs. This year’s winners were Two Mile Prairie Elementary, Our Lady of Lourdes In- are the fastest St. Joseph terparish School and Paxton Keeley Elementary & Hannibal growing team sports School. VOLLEYBALL FAST-PITCH SOFTBALL Kansas City this indicates an Columbia St. Charles increase in St. Louis participation among women (2) SHOW-ME STATE GAMES ARE THE Cape Girardeau LARGEST STATE GAMES Joplin IN THE NATION

24 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 25 1 2 UNIVERSITY CLUB & CATERING more complicated processes. In a few years, these employees will have the skills necessary to work in almost CULINARY TRAINING PROGRAM any restaurant. OFFERS ADVANTAGES TO INTERNATIONAL STUDENTS “Some don’t have high-school degrees. Often there are language barriers. But working in the kitchen, they learn For young cooks like Phare Mu (1), 18, and Oo Meh (2), the language and they learn to work together,” Pliska 19, the University Club kitchen is a stepping stone to said. pursuing their dreams.

Born in Myanmar and raised in Thailand before moving It helps that one doesn’t always need words to teach a to the United States, the sisters graduated in 2015 from cooking technique. Douglass High School in Columbia. A teacher there sug- “A lot of it is visual. I can take this bag of potatoes and gested to them that they apply to work at the University show you how to peel it. I can show you how to dice an Club & Catering, where they could continue to improve onion, peel carrots,” Pliska said. 1 2 their English while also learning marketable skills. The University Club has been a good fit for them. Oo Oo Meh and Phare Mu don’t necessarily see themselves Meh said the two have always been interested in the cu- working in kitchens long-term. linary arts. “We plan to go to college,” Oo Meh said. “I like learning new things,” she said. “I want to be a nurse,” Phare Mu said. And they are. At the University Club, the two develop Still, Pliska pointed out that even if they won’t always their skills as well as palates. University Club need to know how to julienne a carrot, other skills honed “It’s all good,” Phare Mu said when asked if there was in the kitchen such as critical thinking and problem solv- a particular U Club dish she liked the most. Oo Meh ing will come in handy wherever they go. paused, then smiled as she decided on a favorite. “We are teaching them the culture and work ethic for & Catering organized environment,” he said. “Fried chicken,” she said. “It tastes better than McDon- ald’s.” But for now, the sisters have goals in mind.

Executive Chef Daniel Pliska said the University Club “To cook good,” Phare Mu said. employs a number of international staff members, who UNIVERSITY CLUB & BUILD A HOUSE FOR THE HOUSE GENERAL MANAGER: earn a training wage while working their way through a “To cook better,” Oo Meh added. CATERING LEADERSHIP regimen that starts with simple tasks and builds up to JOHN LAROCCA University Club & Catering Executive Chef Daniel Pliska SERVE IN PROFESSIONAL, worked with culinary arts students (3) from the Colum- CIVIC ORGANIZATIONS bia Area Career Center to build and decorate gingerbread houses for Build a House for the House, held Nov. 12 at 24 General Manager John LaRocca TASTY TARTS FULL-TIME STAFF Stoney Creek Inn. State President: Missouri Restaurant Association University Club and Catering Executive Chef Daniel The contest saw professionals and hobbyists enter fanci- Pliska penned an article about tarts, which included Past President: Association of College and University Clubs ful yet wholly edible structures in a fundraising event ben- recipes for both sweet and savory dishes, for the Board Member: Voluntary Action Center 150 efitting the Ronald McDonald House. September issue of the National Culinary Review. STUDENT STAFF Board Member: Columbia Convention and Visitors Bureau “Over the course of the time working on my house, I was Instructor: University of Missouri Hospitality Management School @uclubmu able to learn a lot about myself, and also a new aspect of baking that I had never been able to explore previously,” @uclubmu Executive Chef Daniel Pliska CACC student Chloe Sage said. “After high school, I will President: American Culinary Institute uclub.missouri.edu !"#$%&'&%not be going to culinary()*+,- school,. but%/"/",# rather for food*9*0"1 sci- .2(3 Guest Instructor: Columbia Area Career Center ence. Because of this, every baking experience I get now is very special and important to me.” Assistant Manager of Hospitality Services Patrick Clemens Director: Association of College and University Clubs

26 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 27 WITH JESSE AUDITORIUM BACK or large cast simply won’t fit on a smaller stage. But ONLINE, UNIVERSITY CONCERT many times, it’s the set itself that proves problematic. Many touring shows use super structures com- 1 SERIES BRINGS BIGGER SHOWS University prising not only the sets but also pre-configured It’s an adage often repeated in show business: The lighting and amplification. These structures save show must go on. And for the University Concert the crew a considerable amount of time on set-up Series (UCS), the shows are finally going on at and tear-down, but they demand ample space. Jesse Auditorium. Concert Series “Something like ‘Once’ is pretty much self-con- For the past two years, Jesse Auditorium was tained. We fully strip the stage and they come in as unavailable to UCS because construction equip- if the building had nothing,” Wells said. ment used for a project at nearby Swallow Hall “Once” was the first Broadway musical staged in obstructed the auditorium’s loading zone, mean- Jesse Auditorium since it became available to UCS. ing touring acts couldn’t load and unload their Other shows to make use of Jesse Auditorium’s sets. The Swallow Hall project wrapped up last BEYOND ENTERTAINMENT larger stage were the Shanghai Acrobats of the INTERIM DIRECTOR: spring, and Jesse Auditorium is back online. ROBERT WELLS People’s Republic of China, Argentine tango outfit With names like John Mellencamp (1) and Kristin and secondary education students. The Univer- UCS has two main venues: Jesse Auditorium and Estampas Portenas and the interactive stage show Chenoweth, the University Concert Series cer- sity Concert Series scheduled four school shows Missouri Theatre, which also serves as the UCS box The Price is Right LIVE! (2). tainly can boast a star-studded lineup. But en- this season. Admission to school shows is free for office. Jesse Auditorium boasts a larger seating ca- Wells points out that Jesse Auditorium still is small 10 tertainment is only part of the story. Many of the children and introduces youth to the arts. pacity than Missouri Theatre — an advantage when FULL-TIME STAFF compared with some other venues. Some acts are shows included in this year’s Concert Series were booking acts like the Moscow Ballet’s “Nutcracker” And although national acts such as “Once” and able to alter their sets and the number of perform- selected for their enrichment value as well, and and Mannheim Steamroller, which played to sold- Rudolph the Red-Nosed Reindeer certainly bring ers involved to make it work. For example, the some offered unique opportunities for reflection out crowds — but UCS Interim Director Robert Wells with them an air of excitement, it’s important Blue Man Group was able to scale back during its 50 and conversation. said it’s really the stage size that makes a difference to note the relationships University Concert 2013 stop in Columbia, which was part of an arena STUDENT STAFF in a venue’s ability to accommodate certain shows. For example, when playwright Karen Jones Series has built with local arts entities. Missou- tour. Wells said this isn’t uncommon and adds that @UConcertSeries Meadows (photo right, 3) came to perform her ri Contemporary Ballet has become a company The stage in Jesse Auditorium is 52 feet and 10 if you were to see a show in Jesse Auditorium and inches wide and has a height of 20 feet. The stage then follow it to Kansas City’s Kauffman Center for @ConcertSeries one-woman show “Harriet’s Return: Based Upon in residence for University Concert Series, and the Legendary Life of Harriet Tubman,” she spent University Concert Series also has collaborated in Missouri Theatre, by comparison, is 35 feet and 8 the Performing Arts, it’s possible you’d see a very concertseries.missouri.edu a week in Columbia, during which time she fa- with Missouri Symphony Society on a number of inches with a height of 23 feet and 1 inch. Missouri different show. cilitated community-building workshops and shows, including Ben Vereen. Additionally, Uni- Theatre’s comparatively small size meant full-scale As for the shows you’ll see in Columbia, Wells said traveled with MU students to the Rose M. Nolen versity Concert Series works with the University Broadway productions weren’t going to work, so the variety afforded by having two venues is a Black History Library in Sedalia, where the group of Missouri Department of Theatre and School of UCS focused on booking smaller, more intimate boon to the community. “I want each experience toured a controversial replica slave cabin. Music to stage and promote their shows. shows during that period of time. at the Concert Series to be a memory that lasts a Jones Meadows also performed a condensed- In some instances, a production with a full orchestra lifetime,” Wells said. 2 version of her play for Mid-Missouri elementary THE COMMUNITY’S Additionally, UCS sets the stage for locally grown CONCERT SERIES talent. 3 University Concert Series long has had a reputa- “We continue to partner with academic depart- tion for bringing to the campus a calendar’s worth ments — the School of Music (4), the Department of edifying entertainment. But new relationships of Theatre, the Art Department — and collabo- with the community at large have resulted in a rate with civic organizations like the Missouri program that brings together the town and gown. Symphony Society, too,” Wells said.

Previously a sister department of KBIA, UCS be- These relationships not only provide these or- came a standalone entity after KBIA was reor- ganizations larger stages and larger audiences, ganized into the School of Journalism. As such, but also can result in some once-in-a-lifetime Concert Series staff have worked to make it a opportunities. mission-based organization, said Concert Series For example, Missouri Symphony Society musi- 4 Interim Director Robert Wells. cians played with holiday hit-makers Mannheim That mission includes combining education, en- Steamroller for a sold-out show in December. richment and the pursuit of lifelong learning. And in May, some 50 local children will rehearse Harriet’s Return 153 with Missoula Children’s Theatre, a world-re- Daniel Tiger 415 To achieve this, programming consists of popu- nowned children’s theater company, for a pro- Odd Squad 428 lar national touring acts such as Kris Kristoffer- duction of “Peter & Wendy.” Raisin’ Cane 500 son and the Broadway musical “Annie” as well as shows such as “Raisin’ Cane: A Harlem Re- Financial support from local donors and sponsors naissance Odyssey” and “Kannapolis: A Moving shows that the community values UCS’ efforts in Portrait,” which offer amplification to voices that making a truly collaborative artistic environment. often go unheard. 28 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 29 Energy VIDEO RECORDING EM staff worked with MU Operation’s creative team and journalism student Suzanne Le Bel to write a script and shoot a video for the Interna- Management tional District Energy Association’s annual Cam- pus Energy Student Video Contest. The video highlights the ways in which EM’s guiding principles — reliability, efficiency and sustainability — shape its actions.

You can see the video online at: DIRECTOR: A FOCUS ON RENEWABLE BOOSTING MISSOURI’S http://bit.ly/2k4YmeL GREGG COFFIN ENERGY ECONOMY

University of Missouri Energy Management has The MU Power Plant works with Foster Brothers made great strides in reducing energy use and Wood Products in Auxvasse to source biomass 127 greenhouse gas emissions. In 2008, fuel mix at from sawmills, stave mills, tree-care companies FULL-TIME STAFF MU was 95 percent coal, 2 percent natural gas, 2 and other businesses within Missouri’s forestry percent tire-derived fuel and 1 percent biomass. industry. Most of the biomass is sourced from After implementing new renewable energy initia- suppliers within a 120-mile radius of MU. These I WANT TO EXPRESS OUR APPRECIATION FOR THE 2 11 tives, today’s fuel mix is 39 percent natural gas, 31 include Cardwell Lumber in Jefferson City and 915 “ OUTSTANDING JOB YOU DID BY BRINGING TO- STUDENT STAFF percent biomass and 30 percent coal. Currently, New London, Independent Stave in Columbia NUMBER OF VISITORS WHO TOOK GETHER KEY MEMBERS OF THE MU’S BIOMASS CHP MU is fourth on the Top 30 On-Site Generation and Lebanon, Current River Pole in Licking as List, behind Walmart, Apple and the U.S. Depart- well as various Amish mills located in Missouri. ENERGY FACILITY TOURS IN FY2016 SUSTAINABLE PLANT TO SHARE THEIR WEALTH OF ment of Energy, in the EPA’s Green Power Part- EXPERIENCES AND PRACTICAL SOLUTIONS TO EN- nership. MU also is ranked No. 11 for green users SHOW AND TELL ERGY MANAGEMENT CHALLENGES. TEAM MEMBERS among higher-education institutions. EM staff give tours year round to students (1) WILL CONTINUE THE DIALOGUE ONLINE WITH THESE MU’s renewable energy portfolio includes bio- and other groups interested in learning about LEADING EXPERTS, AND YOU WILL BE HEARING mass combined heat and power, and purchased sustainable energy and combined cooling heat wind power and solar energy. For additional in- and power. VIP tours for FY2016 included: FROM ME FROM TIME TO TIME AS WE PLAN AND formation on Energy Management’s accomplish- RAISE FUNDS FOR OUR FIRST PROJECT. ments, see page 50. • Capital Region Medical Center (Director of Facilities) - July 2015 Tavershima Adyorough, MU 1984 ” • MU Capital Review Committee (CRC) Principal Special Assistant to the Governor – October 2015 on Knowledge Economy & Investments THE UNIVERSITY OF MISSOURI IS • Missouri Department of Economic Benue State Government of Nigeria Development – November 2015 ON THE TOP 30 ON-SITE • College of Engineering Dean and th Chairs – May 2016 1 GENERATION LIST The plant’s biomass Combined Cooling Heat 4 and Power (CCHP) facility has been especially interesting to international university delega- tions, who requested tours. This year, EM fa- th TOP 30 COLLEGE & cilitated tours for visiting professors and students from Iraq, West Africa, South Korea, 11 UNIVERSITY LIST Italy, Vietnam, Nigeria (2) and Kenya.

30 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 31 Facility Operations

1 2

SENIOR DIRECTOR: REDUCING COSTS BY BOOSTING dians (2) to empty larger recycling bins, a task STEWARDSHIP PROJECTS JEFF BROWN RECYCLING RATE previously handled by volunteers. Following guidelines outlined in the Mizzou Stew- Studies show that this initiative could decrease ardship Model, which seeks to maintain the histor- Following budget cuts at the University of Mis- the amount of trash that ends up in the landfill. ic character of campus buildings while bringing 265 souri, Campus Facilities implemented the Low MU’s landfill costs reached almost $600,000 in them up to date, Campus Facilities oversaw ren- FULL-TIME STAFF Waste initiative in early July. The initiative has FY16, while an audit found that almost one-third ovation projects at three education and general, reduced MU’s landfill costs by increasing the of the “trash” thrown away on campus is recycla- or E&G, buildings: Swallow, Lafferre and Stewart university’s recycling rate. ble. Reducing waste will lower landfill costs. halls. Facility Operations maintains E&G buildings Facility Operations staff removed all wastebas- 5 Meanwhile, MU’s pre-Low Waste recycling rate and serves as their “owners”. STUDENT STAFF kets from cubicles and private offices in every was only 28 percent. The national rate is 34 per- The Swallow Hall project, completed in August, building on campus and replaced them with cent. Campus Facilities’ goal is to achieve a recy- CURRENT REPLACEMENT saw an increase of more than 8,300 square feet desk-side blue recycling bins with smaller black cling rate of 40 to 50 percent campuswide. saddle bins that attach to the edge of the recy- of usable space, including a 100-seat lecture audi- Numerous universities across the country, includ- $2.5 VALUE (CRV) OF MIZZOU’S cling bins (3). torium. Additional stairways were added to meet ing MU’s sister campus in Kansas City, already safety codes. Active learning classrooms replace They also placed groupings of larger bins — with BILLION PHYSICAL ASSETS have a similar system in place, and it’s not en- what was once a cellar-like basement with low bins for plastics, aluminum and glass, paper, and tirely new to MU. The General Services Building ceilings and dirt floors. An inaccessible attic now trash — in central locations in each building. has been using centrally located recycling and is a spacious wing housing offices, study space ANNUAL DEFERRED Faculty and staff now are responsible for sorting $35 waste stations for more than five years. Gwynn and research laboratories. MILLION MAINTENANCE GROWTH RATE their own recyclables and emptying their trash and Stanley halls have been doing so for almost $748 The Lafferre (1) and Stewart projects, will see the into the appropriate bins, which frees up custo- two years. MILLION addition of 412 classroom seats, 232 STEM class 0.68% X CRV= lab stations, almost 40,000 gross square feet of TOTAL DEFERRED additional space and improved student collabo- MAINTENANCE MU’S ANNUAL MAINTENANCE FUNDING ration areas. This will be achieved by repurposing space, including previously unusable spaces. BUT INDUSTRY STANDARD IS

These projects offer more than a facelift. Renova- 1.5% - 3% X CRV CUSTOMER SERVICE REQUESTS NUMBER OF REPAIRS BY MAINTENANCE LABOR HOURS SPENT ON EACH SERVICE tion projects since 2009 total more than $56.75 million in deferred maintenance.

AFTER-HOURS CALLS

SAME-DAY SERVICE REQUEST SAME-DAY SERVICE REQUEST 3

(2) Desk-side blue recycling bins replaced personal wastebas- kets in offices and cubicles as part of the Low Waste Initiative.

32 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 33 1 Landscape 2 GROUNDS INSPECTION SCORE GROUNDS COVERAGE (ACRES/FTE) On average, Mizzou has the best grounds score Mizzou exceeds the SEC, Peer Group and Botanical Gardens Services among various peer groups. averages. 5 50

DIRECTOR: RESTRUCTURING AT LANDSCAPE ON MU’S TURF PETE MILLIER SERVICES University of Missouri Landscape Services host- 4 40 ed the 2016 Midwest Landscape Architects and Following budget cuts and a loss of five staff Grounds Managers Conference June 21-24 (2). members in March, Landscape Services restruc- About 50 landscape professionals from peer in- 36 tured its work force to streamline its processes. stitutions such as the University of Iowa, the Uni- 3 30 FULL-TIME STAFF Previously, Landscape Services staff had been versity of Nebraska and Purdue University visited assigned to small work units divided by location. MU, where Landscape Services staff led campus The departmental restructure saw the creation of tours, gave operational demonstrations and dis- 4 two units: Operations, which oversees tasks such cussed its reorganization efforts. The highlight of 2 20 STUDENT STAFF as mowing, spraying, irrigation and large-scale the event was showing Mizzou Botanic Garden leaf pick-up, and Horticulture, which oversees as an example of engaging the campus and com- bed, shrubbery and tree maintenance. munity, and furthering MU’s academic mission. “This allows us to get our activities down to the 1 10 basics and take a more organized approach,” said Landscape Services Director Pete Millier. LANDSCAPE MASTER PLAN

Landscape Services Operations manager is Scott MU’s first Landscape Mizzou SEC Botanical Peers Mizzou A B C D E F G H I J Keith and Horticulture manager is Jenna Rozum. Master Plan has been Gardens Botanical Gardens Average JUNE a two-year undertak- Peer Group Average ing led by Director © Sightlines SEC Average FOSTERING A LEARNING Pete Millier and MU ENVIRONMENT Master Planner Linda Landscape Services worked with Dr. Xi Xiong, Eastley. It will be I’m not a graduate of your university, nor am I from Missouri, but one emotion I felt as I walked around your campus for the first an associate professor in the Division of Plant 1 completed in the time with my nephews was pride — pride in knowing that your Landscape Services department understands who is responsible Sciences, to provide outdoor lab sites for horti- spring and imple- “ culture and landscape design students to study mented over time. for the first and last impressions people have of your university, and not just academia itself. Their attention to detail — the cut fertilizer, seed and pesticide applications. Land- See feature, page 49. of the grass, the mulch within the beds, the proper placements of boulders, trees, shrubs, perennials and annuals — radiated scape Services also facilitated turf equipment demonstrations for these students (1). throughout my walk last Sunday, Oct. 16. While walking, I shared my thoughts and observations with my nephews. I asked them to appreciate and respect the beauty of this campus, because now it was their campus. “This is applied science,” Dr. Xiong said. “We always want students to get hands-on experience.” Michael Martin, ” Kirkwood Community College Grounds Manager

34 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 35 New England Fine Arts MUSEUM DAY Landscape, No.8 Building Along with MU’s Museum of Art and Archaeology, Mu- Mizzou Botanic seum of Anthropology and other campus collections, Mizzou Botanic Garden participated in National Mu- seum Day, an effort spearheaded by the Smithsonian Institution to encourage families to explore museums The garden’s Eye Spy encourages visitors to explore the and galleries. Mizzou Botanic Garden’s contribution Garden was an Eye Spy worksheet, which illustrates the con- “ galleries and study the artwork. This year we had more nection between MU’s Museum of Art and Archaeology than 175 people in attendance, higher than we expected. by pairing artwork and plants found in Mizzou Botanic Garden. Cathy Callaway, PhD. ” Museum Educator

CONSERVING POLLINATOR Leadership Academy and one for CPS science MAKE WAY FOR BUTTERFLIES As a founding member of Missourians for Mon- 1 POPULATIONS teachers, who attended the camp during their archs, Mizzou Botanic Garden (2) played an ac- 3 professional development day. Established in 2015, Missourians for Monarchs tive role in 2016 in drafting the conservation plan, In recognition of National Pollinator Week, Miz- is a statewide collaborative of federal and state creating a media kit and website for the orga- zou Botanic Garden held a number of events to Additionally, the Native Pollinator booklet, which agencies, non-governmental organizations, busi- nization and overseeing social media activity on educate the community about the importance of the MU Operations creative team wrote and de- nesses and landowners dedicated to sustaining behalf of the organization. pollinators to our natural environment and food signed specifically for the day camp, will be dis- and increasing monarch butterfly populations system, as well as outline ways groups and indi- tributed to CPS middle-school students and has — as well as those of other pollinators such as viduals can contribute to efforts to conserve pol- served as a model for other organizations such honey and native bees, birds and bats — by en- SOWING THE SEEDS FOR linator populations. as Missouri Botanical Garden in St. Louis. gaging, educating and encouraging citizens and COMMUNITY EFFORTS A Native Pollinators Dinner held June 19 at the Meanwhile, the Native Pollinator Symposium, communities. University Club featured a pollinator-inspired held June 23 at the Bond Life Sciences Center, MUBG hosted a group of gardening enthusiasts Monarch butterfly (Danaus plexippus) popula- meal and address by keynote speaker Gary brought together nationally known speakers — from St. Louis on a Sept. 20 urban garden tour tions have declined significantly over the past 20 Nabhan, an agricultural ecologist, ethnobotanist including Doug Tallamy, professor and chair of in Columbia and Ashland (3). Also present for years due to a variety of factors including habi- and writer from the University of Arizona. The Entomology and Wildlife Ecology at the Univer- the tour was LaManda Joy, founder of Chicago’s tat loss, climate change and, perhaps most sig- Native Pollinators Dinner served as a fundraiser sity of Delaware; Roy Diblik, principal at North- Peterson Garden Project and author of “Start a nificantly, a lack of milkweed plants. Milkweeds for the Mizzou Botanic Garden’s first Pollinator wind Perennial Farm; and Christine Nye, horticul- Community Food Garden: The Essential Hand- are the only plants on which the monarch lays Day Camp. The inaugural camp saw about 40 ture manager at Chicago’s Shedd Aquarium — as book,” who had spoken and held a book sign- eggs, and the only plant monarch caterpillars middle-school students enrolled in Boys & Girls well as local experts such as the Missouri Depart- ing at Daniel Boone Regional Library the night 2 eat. Missouri is a particularly important state for Club of the Columbia Area explore habitats on ment of Conservation’s Mike Arduser and A.L. before (4). Inspired by the massive World War II monarchs because it lies within the spring and the MU campus such as Jefferson Farm, A.L. Gus- Gustin Golf Course’s Isaac Breuer. The lectures Victory Garden movement, the Peterson Garden fall migratory path and is a major breeding area tin Golf Course and the butterfly garden at Eck- and round-table discussions were well-attended, Project includes a network of organic food gar- during the spring. With combined efforts from les Hall to get up close and personal with bees, with some drawing standing room-only crowds dens and a home-cooking school. Missourians, the region could provide enhanced birds, bats and butterflies (1). to Monsanto Auditorium. habitat for these insects. Later that day, Joy was the keynote speaker at This Pollinator Day Camp was so well-received These events are prime examples of Mizzou Bo- the Friends of Mizzou Botanic Garden annual The Missouri Monarch and Pollinator Conserva- that Columbia Public Schools requested two tanic Garden using its resources to advance the meeting. Her talk, “How Community Gardens tion Plan outlines strategies and goals for sectors additional day camps — one for middle and university’s academic mission, as well as engag- Can Save America,” outlined the Peterson Gar- including agriculture, business, nonprofit, educa- high-school members of the CPS Environmental ing the campus and local communities. den Project’s growth over the past seven years tion, land management, agencies, conservation, and how efforts that start small eventually can landownership and volunteers, with the goal of change the lives of thousands of people. replenishing populations over the next 20 years. 4

KINDNESS TREES th ANNUAL LIFE OF 6 PLANTED IN 4 A GARDEN TOUR @MizzouBotanic BOONE COUNTY WITH CANDACE @MizzouBotanicGarden TREES BENCHES WITH CHILDREN’S GALEN’S SENIOR garden.missouri.edu DEDICATED DEDICATED GROVE. CAPSTONE CLASS. 2 8

36 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 37 LAFFERRE STAGES OF Planning, Design & RENOVATION Construction 1 BEFORE DIRECTOR: PLANNING, DESIGN & SUPPLIER DIVERSITY HEIDDI DAVIS CONSTRUCTION PROJECTS In February, PDC was recognized for excel- 2 UNDERWAY lence in implementing goals for diverse suppli- DURING er spending. The University of Missouri System, CONSTRUCTION Planning, Design & Construction (PDC) worked 3 AFTER 103 which includes the University of Missouri-St. Lou- on a number of notable projects in 2016, includ- FULL-TIME STAFF is, Missouri University of Science & Technology, ing: LEED University of Missouri-Kansas City as well as MU, Gateway Hall 16 • A new softball stadium east of the Hearnes achieved an 8 percent level of diverse-supplier Gwynn Hall STUDENT STAFF Center which will be ready for the spring spending across the entire enterprise. Design Softball Stadium softball season and construction supplier diversity spending was outstanding at $36 million; equating approxi- • A renovation and addition at Missouri mately 22 percent of spending related to design Orthopaedic Institute and construction efforts. MU design and con- • Wrapping up Phase I of the Dobbs Replacement struction spending with diverse firms was $20 Anticipating Preparing for Project, which ultimately will see the construction million, representing 19 percent. Diverse suppli- LEED Certified LEED Certification LEED Certification of two new residence halls and dining facility in ers include businesses certified as Minority Busi- the southwest area of campus. ness Enterprises, Women Business Enterprises, • Gwynn Hall (Gold) • Gateway Hall • Softball Stadium Veteran Owned Business Enterprises, Disadvan- • University Hospital Patient • Johnston & Wolpers • East Campus Plant Growth taged Business Enterprises and Service Disabled Care Tower (Gold) Hall Renovation Facilities Complex - Phase 1 SEC CAMPUS WATER MATTERS Veteran Enterprises. • Swallow Hall • School of Medicine Patient • School of Music CHALLENGE Renovation (Gold) - Centered Care Learning • State Historical Society - • Women’s and Children’s Center Center for Missouri Studies A group of engineering and sustainability stu- FLOAT YOUR BOAT Hospital South Pavilion • Missouri Orthopaedic dents will enter the SEC Campus Water Matters (Silver) Institute - Addition & Challenge, which will be part of the SEC Aca- As part of its Partners in Education efforts, PDC • Missouri Orthopaedic Renovation demic Conference in March. Working with Cam- worked with students enrolled in the Columbia Institute • Dobbs Group - Phase 1 pus Facilities and Environmental Engineering As- Area Career Center to build a cardboard boat for • Animal Resources Center sistant Professor Enos Inniss, the students chose the Float Your Boat competition, which benefits to focus on stormwater at Lowry Mall and creat- The Food Bank for Central & Northeast Missouri. ed a proposal for managing campus stormwater The goal was to create a boat seaworthy enough CONSTRUCTION AND ECONOMIC IMPACT FY16 issues. to make it across Bass Pro Shops Lake. “The Pond Queen”, as the cabinet-like craft was named, Project Total Expenditures Economic Impact Earnings Generated Jobs Generated* capsized once, but the crew of two persevered, Dobbs Group Phase 1 $26,907,695 $57,563,631.91 $17,541,126.37 415 making it from one side of the lake to the other.

“We didn’t sink, but we did not float the whole Swallow Hall Renovation $8,582,344 $18,360,208.52 $5,594,830.05 132

time,” said Campus Facilities Director of Plan- Lafferre Hall Renovation & $20,637,597 $44,150,011.26 $13,453,649.48 318 ning, Design and Construction Heiddi Davis, who Repair (photo 1 - 3) paddled with Natalia Hardesty, a CACC student Softball Stadium $4,638,223 $9,922,550.46 $3,023,657.57 72 $62,618 and daughter of Becky Hardesty in Campus Fa- cilities Systems Development. The two wore Missouri Orthopaedic RAISED BY FLOAT YOUR BOAT $2,573,726 $5,505,972.03 $1,677,811.98 40 prom dresses in honor of Natalia’s high-school Institution Addition Watch MU Operation’s video of the event at https://youtu.be/LaZn1e_2Yfk prom which was held later that day. South Chimney Platform $384,742 $823,078.56 $250,813.31 6 Replacement & Cleaning The two might have taken a swim, but it was well worth it. Forty-six teams competed, raising a to- All Projects $138,949,044 $297,253,689.83 $90,580,881.78 2,144 tal of $62,618. * Provided by the NAIOP Commercial Real Estate Development Economic Impact Multipliers.

38 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 39 Space Planning & Management

DIRECTOR: MAXIMIZING EXISTING MORE THAN A PRETTY PICTURE ABOVE AND BEYOND FILLING THE PANTRY

GERALD MORGAN RESOURCES Because aesthetic cohesion is important to new When Amber Cheek, disability inclusion and To be sure, abundance is a blessing for organi- As MU grows and technology continually advanc- building projects, SPM and Planning, Design & ADA-compliance manager for the MU Office for zations such as Tiger Pantry, which serves as an es, our academic and administrative buildings re- Construction (PDC) work with master planner Civil Rights and Title IX, received funding from auxiliary of the Central and Northeast Missou- 7 quire additional and/or updated space. However, Linda Eastley to determine the location/site for a the Student Fee Capital Improvement Commit- ri Food Bank and provides food assistance to FULL-TIME STAFF space is a finite resource, so Space Planning & new building, the ideal footprint and orientation tee to update accessibility signage, she reached anyone affiliated with the university — includ- Management (SPM) works with deans and Uni- of the building, and the potential building height. out to J.R. Richardson, a geographical informa- ing students, faculty and staff — and educates versity leadership to assess program expansion Consideration is also given to the materials and tion system technician with SPM (3). the campus on food insecurity and hunger. But 4 or reorganization needs, while considering the architecture used in surrounding buildings and over-abundance can be a problem as well, and Cheek’s project involved installing ADA compli- STUDENT STAFF “big picture” of the campus as a whole. structures. proper storage is crucial to keep food from spoil- ant signage campus-wide to assist all campus ing before it is given to someone. In 2016, SPM provided new building program- “We want the new building to be unique, but we students, faculty, staff and visitors with or with- 1 ming studies for the College of Education and also want it to integrate and complement what’s out disabilities in easily locating the accessible When Tiger Pantry, located at the Rock Quarry PART-TIME STAFF the Sinclair School of Nursing, launched an in- already in the neighborhood,” Morgan said. entrances to campus buildings. Facility, encountered this problem, SPM worked depth space utilization study for the College of with John LaRocca, general manager of Univer- From there, PDC’S Ken Jacquin creates concep- To start the project, Cheek needed an accurate Engineering and updated the new building pro- sity Club and Catering, to locate additional food- tual 3D renderings of new building projects (1). picture of existing signage, so a team of student gram for the School of Music. safe storage for bulk foods at Mizzou North. “This visualization can be used by the client to workers under Richardson’s guidance trekked SPM Director Gerald Morgan stated that before excite potential donors,” Morgan said. “Ken does around the campus and photographed every new buildings or renovations are approved, SPM amazing work. We’re really lucky to have him in door and its existing signage. studies the utilization and efficiencies of the this organization.” “But J.R., being J.R., didn’t just stop there,” said existing working, learning and research spaces Gerald Morgan, director of Space Planning & within a school, college or department. “Where WHAT’S OLD IS NEW Management. “He created an interactive map (2). are they in the building? Do they have enough Each entrance is keyed so that you click and get space? What will the future needs entail? We When faculty and staff relocate to different parts a photograph of that door.” also examine what comparable institutions are of campus, Space Planning & Management col- doing,” Morgan said. lects furniture and cubicle components that no Although the map is not currently online, Cheek longer are needed but are still usable. These are is able to use this map to show students quick 2 “Space Planning & Management helps the client inventoried and stored and made available at no and accessible routes to get to and from class. to discern present and future space needs and cost to other faculty and staff who might need Cheek was so pleased with the map that she to develop conceptual plans for moving for- them. nominated Richardson for the Lee Henson Ac- ward,” Morgan said. A new building is not always cess Mizzou Award, which recognizes members necessary. An exceptional example: prior to the Joey Riley, assistant director of Space Planning of the MU community who have improved acces- Swallow Hall renovation project, SPM identified & Management, said reusing furniture can save a sibility for people with disabilities on campus. potential space in the unfinished basement and substantial amount of money. the third floor attic of the existing building. In- “We saved almost $10,000 just on filing cabinets terior reconstruction allowed for the addition of for the Department of Anthropology when they 8,300 square feet of usable space while avoiding moved into Swallow Hall,” Riley said. “It makes a the loss of a historic campus icon. difference.”

40 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 41 Aluminum cans collected and sorted during a waste audit.

2 Sustainability 3 Office

MANAGER: MU’S SUSTAINABILITY OFFICE SUSTAINAPALOOZA ROCKS ON BUILDING WASTE AUDITS TIGER TREASURES SRINIVASAN (RAGHU) RAGHAVAN 2016 WRAP-UP: The Sustainability Office held its fifth annual Sus- Before Campus Facilities implemented its Low In collaboration with the University YMCA, city • Sustainability Manager Srinivasan (Raghu) Ra- tainapalooza in September at Kuhlman Court. Waste program, the Sustainability Office and of Columbia, MU Landscaping and Lindsey Rent- ghavan met with department heads and deans. This event provides university students, faculty students from the Office of Service Learning als, the Sustainability Office held its 10th annu- 2 and staff a fun and educational opportunity to FULL-TIME STAFF Notes from these meetings will be used by Ra- conducted waste audits at six buildings on cam- al Tiger Treasures, a rummage sale designed to ghavan to develop a Sustainability Roadmap learn about sustainability. pus to capture a representative sample of class- keep out of the landfill unwanted items donat- for MU, which will function as a strategic plan. rooms, offices and laboratories (1). During each Topics represented included research, food and ed by students leaving campus for the summer audit, waste was collected and sorted into re- (3). This year’s event saw 20 tons of donations 2 • Raghu was elected to the Association for the water, transportation, waste, engagement and cycling, compost and trash piles, then weighed. and raised about $14,000. Money raised during STUDENT STAFF Advancement of Sustainability in Higher Ed- well-being. Twenty-eight organizations and lo- The audits captured data on all days of the week the rummage sale provides financial assistance ucation, or AASHE, Advisory Council and is a cal businesses participated, each representing @MUSustainOffice at each participating building. Hannah Peterson, to low-income children to attend the University member of several AASHE committees. a different aspect of sustainability. For example, Sustainability Assistant, led the students in con- YMCA’s Camp Mudd, an outdoor camp. @MUSustainabilityOffice Clover’s Natural Market provided organic snack • Raghu was selected to judge the 2016 AASHE ducting these waste audits. samples, Campus Facilities invited participants “This project really helps with scholarships that sustainability.cf.missouri.edu Sustainability Awards. He judged the Campus to sort recyclable and non-recyclable items, and Post-audit analysis found that 30 percent of all send several kids to camp, and also keeps it af- Sustainability Research category. volunteers encouraged people to ride a bicycle waste from campus buildings could be recycled fordable for families across the board. If we can • Raghu and MU Director of Agroforestry Shibu retrofitted to operate a smoothie blender (2). but ends up thrown into the trash. keep camp fees down, then it really is open to all Jose presented on “Sustainable Energy: Re- kids in Columbia,” said University YMCA Execu- About 150 people visited booths and entered in a Compostable materials, meanwhile, made up search and Innovation to Commercialization at tive Director Julie Alexander. raffle to win a bicycle. about 40 percent of the waste stream. Although the University of Missouri” at the AASHE con- there is no current process for compost collec- ference in Baltimore. Participants indicated they learned a variety of Watch 2016’s Tiger Treasures video on MU Op- tion in MU buildings, it is an important waste-re- new information from the event in the post-event eration’s YouTube page at https://youtu.be/7ws- • At the annual Association for Environmental covery process that should be investigated in the survey, including how to recycle, that 5 percent cAxlHzKs. Studies and Sciences Conference in June, Raghu future. of Campus Dining food is lost to waste before it’s was among panelists discussing “Sustainability even served to students, and how to go online to After the Low Waste program has been fully Across the Curriculum in Higher Education.” find apartment utility costs. implemented and integrated into daily routines, • Raghu serves on the Midwestern Higher Edu- additional waste audits will be performed to as- cation Compact Sustainability Committee, or sess progress. Staff predict a decrease in the per- MHEC. This committee aims to further region- centage of recyclable material found in the waste al access to, research in and choice of higher stream. education for the citizens residing in Midwest states that are parties to the compact. LEVELING UP

• Data collection for submission to the Sustain- ability Tracking and Rating System, or STARS, #34 PREVIOUSLY AT #47 The Sustainapalooza sign was made has begun, and MU will resubmit in 2018. from recycled cereal boxes and black The Sierra Club ranks poster board by student worker qualified schools based Kathryn Kidd. off campus sustainability efforts. Mizzou, has jumped 13 positions in the past year. 42 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 43 MIZZMIZZOUOU BBYY THETHE NUMBERSNUMBERS Master Plan and Climate Action Plan TIGER TREASURES RAISED

Mizzou’s Campus Master Plan and Climate Action Plan are $14,000 updated annually, allowing for flexibility to better address FOR LOCAL YOUTH WHILE DIVERTING the needs of an ever-changing campus. MATERIALS FROM LANDFILLS From its first Master Plan in 1982, MU blazed its own path, choosing an annual update as opposed to other universities that plan every five-or-more years. The campus has grown in acreage by purchasing adjoining properties and redefin- ing boundaries. Homes and parking lots have been replaced with additional residence halls, athletic facilities and classroom buildings with recreation and green space in between. Over time, while the master planner has changed, the vision hasn’t. OF MU POWER PLANT Additional planners work specifically with Intercollegiate FUEL IS RENEWABLE Athletics, stormwater, utilities, parking, and other functions 31% on campus, but always in conjunction with the master planner. This year’s plan continues to focus on fiscal and environ- 2,478 650 mental stewardship. Because the MU Operations annual TONS OF BIKE SHARE MATERIALS report and MU Master Plan and Climate Action Plan over- CHECKOUTS lapped, the documents have been combined, saving time RECYCLED and resources. OF MU’S PURCHASED Features about education and general buildings can be found on the Facility Operations page 32; auxiliary building ELECTRIC POWER projects on the Planning, Design & Construction page 38, 63% IS FROM WIND design principles can be found on page 48 and the Land- scape Master Plan can be found on page 49.

While Energy Management’s pages 30-31 feature students, tours and conservation efforts, the Climate Action Plan $297 MILLION pages 50-51 provide greenhouse gas emissions and ener- 6 gy conservation data. MU’s impressive push toward carbon neutrality in 2050 continues to exceed goals each year since 2009, and this year is no exception. We are more than half BUILDINGS WITH 9 way there, reaching 51 percent in Fiscal Year 2016, whereas 6 LEED MORE ANTICIPATING our goal was 30 percent. CERTIFIED CERTIFICATION Your input is vital. Please do not hesitate to contact committee chairs:

• Campus Space Utilization Committee: IN COST AVOIDANCE Michael Goldschmidt, chair; [email protected] $78.1 DUE TO ENERGY • Campus Facilities Planning Committee: CONSERVATION Bill Wiebold, chair; [email protected] MILLION SINCE 1990 • Environmental Affairs and Sustainability Committee: David Beversdorf, chair; [email protected] LED LIGHT FIXTURES IN GARAGES ARE REDUCING ENERGY UP TO 70%

44 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 45 46 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 47 Design Principles Landscape Master Plan ARCHITECTURAL REVIEW COMMITTEE:

HEIDDI DAVIS Established in 2002, the University of Mis- Our charge: To work with the Architec- LANDSCAPE MASTER The Landscape Master Plan, or LaMP, was ini- DIRECTOR, PLANNING, DESIGN & souri’s Design Principles reflect the “sense of PLAN ATTENDEES: tiated in fall 2014 to advance the goals of the Our intent: Encourage thinking CONSTRUCTION place” achieved through cohesion in archi- tural Review Committee to update the MU “ Campus Master Plan and to create an itera- LINDA EASTLEY tecture and landscape. These principles are LINDA EASTLEY beyond the traditional values of tive process by which landscape and building “ MASTER PLANNER intended to give consultant groups guidance Design Principles to better reflect campus MASTER PLANNER goals can be mutually affirming. aesthetics to include mission sup- PAM EUGSTER with issues such as: vision and to provide a current framework GREGG COFFIN PROJECT MANAGER DIRECTOR, ENERGY MANAGEMENT Developed through collaborative efforts of a • building massing and scale diverse committee of faculty and staff who port, ecology and maintenance as JEFF FLEENOR • relationships to existing buildings through for project teams. CANDACE GALEN believe that campus landscape has a pro- PROJECT MANAGER use of materials PROFESSOR, BIOLOGICAL SCIENCES important factors in successfully re- found contribution to the mission and future JOHN GLENN • textures and colors in creating building en- Our intent: To guide project teams on JOHN GLENN of the university, the LaMP encompasses five SENIOR LANDSCAPE ARCHITECT vironments SENIOR LANDSCAPE ARCHITECT newing historic spaces and creating civic-design scale decisions with an eye to guiding principles: • shaping open spaces while maintaining JASON GOLDEN SHIBU JOSE future landscape projects. SENIOR ARCHITECT the historic character and traditions of the the larger campus composition and goals, PROFESSOR, FORESTRY • learning innovation JEFF HARPER campus • sense of place and community and focusing primarily on the interrela- PETE MILLIER SENIOR ARCHITECT • health and well-being ” Over the past 15 years, the campus has expe- DIRECTOR, LANDSCAPE PETE MILLIER • environmental stewardship and sustain- rienced significant growth, which has neces- tionships of buildings, landscape and sup- SERVICES ability DIRECTOR, LANDSCAPE SERVICES sitated the addition of companion guidelines. port systems. JOAN SMITH • integrity of planning and design GERALD MORGAN LANDSCAPE DESIGNER DIRECTOR, SPACE PLANNING & Meanwhile, Campus Facilities has been oper- In reflecting on the university’s past 178 years, MANAGEMENT ating with a renewed emphasis on steward- ” CHRIS STARBUCK the LaMP serves as a framework for coordi- ship, which encompasses not only the history PROFESSOR EMERITUS MARCUS RAUTMAN nating incremental decisions related to the of the campus but also fiscal accountability to PROFESSOR, ART HISTORY AND JENNIFER SULLIVAN physical campus environment and encourag- CLASSICAL ARCHAEOLOGY the citizenry. PROJECT MANAGER es better communication. JOAN SMITH The updated design principles will be used by CHRIS WILSON LANDSCAPE DESIGNER campus committees, including the Architec- SUSTAINABLE DESIGN & CONSTRUCTION PROGRAM MANAGER MIKE STORNELLO tural Review Committee. MU anticipates com- SENIOR ASSISTANT DIRECTOR, PD&C pleting a draft in Summer 2017. JENNIFER SULLIVAN PROJECT MANAGER JUDE WAWRZYNIAK FACILITIES PROJECT MANAGER 1982 2010 2017

48 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 49 DIRECT EMISSIONS

2016 - 2021 PLAN 311,908 MTCO2 e* INDIRECT EMISSIONS Climate Action Plan In the coming year, Campus Facilities Energy (purchased electricity) Management plans to explore the feasibility of 33,860 MTCO e* expanding the use of solar energy at MU. 2 2008 OTHER INDIRECT EMISSIONS MU will install a steam turbine generator in 2017 to produce additional electricity from some un- EMISSIONS 39,562 MTCO 2 e* RECENT ACCOMPLISHMENTS der-utilized steam. BASELINE: 384,908 MTCO2 e* Target a 57 percent carbon-emission reduction from the 2008 emissions baseline, based on the As of July 2016, the campus has achieved a LED LIGHTING CONVERSION following assumptions: 51 percent reduction in greenhouse gas emissions from the 2008 emissions baseline. Continuing on the success of converting Con- GHG REDUCTIONS AND ley Avenue Garage to LED lighting last year, FORECASTS Campus Facilities Energy Management and Using 2008 as its emissions baseline, MU’s first RENEWABLE ENERGY Facilities Operations partnered together to FY2016 51% REDUCTION re-lamp the Turner Avenue Garage (TAG) with climate action plan realized a 9 percent reduc- MU HAS CUT IN GREENHOUSE GAS EMISSIONS • MU’S RENEWABLE ENERGY PORTFOLIO OF LED lighting. A total of 531 dim, high-pressure tion. The CAP projects emissions targets five ITS GHG’S BIOMASS, WIND AND SOLAR HAS NOW REACHED sodium fixtures were replaced with 372 bright years out and has consistently exceeded its tar- IN HALF and efficient LED fixtures. Metering data is gets. Its target in 2012 was a reduction of 36 per- 34 PERCENT OF TOTAL CAMPUS ENERGY USE. demonstrating a 65 to 70 percent reduction cent by 2016, yet the actual reduction is 51 per- • Recently, the EPA’s Green Power Partner- in electricity use for TAG. The garage now is cent. ship listed the University of Missouri No. 4 a better-lit environment, and there are ex- in its Top 30 On-site Generation list. At No. pected maintenance savings from fewer bulb FUEL MIX 4, Mizzou was behind only Walmart, Apple replacements. A plan to re-lamp an existing Target an 88 percent reduction of coal use and DIRECT EMISSIONS 2016 and the U.S. Department of Energy. academic building with LED lighting in 2017 is increase use of biomass and natural gas from the 151,384 MTCO 2 e* EMISSIONS under evaluation. • The biomass combined heat and power- FY08 baseline. Note: Coal use was down 73 per- 178,810 MTCO e* system is not only providing MU with sus- cent in FY2016 and 31 percent of power plant fuel INDIRECT EMISSIONS 2 (purchased electricity) tainable steam and electricity, but the funds ENERGY STRATEGIES STUDENT was renewable in FY16. were re-invested back into our local econ- 8,207 MTCO e* ADVISORY GROUP UPDATE 2 omy, providing economic-development RENEWABLE ENERGY OTHER INDIRECT EMISSIONS benefits. MU purchased more than 108,000 The Energy Strategies Student Advisory tons of wood mill residues in fiscal year MU will continue to purchase wind power and ex- Group (ESSAG) submitted a recommendation 27,426 MTCO2 e* plore other renewable technologies for its port- 2016, investing $3.57 million back into the letter to Gary Ward, Vice Chancellor for Op- folio. Note: Wind power totaled 63 percent of 2021 TARGET: local economy. erations, highlighting several energy conser- 57% REDUCTION MU’s purchased power. IN GREENHOUSE GAS EMISSIONS ENERGY CONSERVATION vation, renewable energy and education and awareness suggestions to pursue or further investigate. The letter was forwarded to the UTILITY MASTER PLANNING • Energy conservation efforts continue to DIRECT EMISSIONS reduce energy costs and emissions for MU. campus Environmental Affairs and Sustain- MU uses a unique long-range utility master planning effort to prepare for future utility needs for Energy reduction has reached 21 percent ability Committee (EASC) for its input and 109,805 MTCO2 e* per square foot with an annual cost avoid- action. Several ESSAG members attended an the campus including evaluating various sustain- EASC meeting to share ideas drafted in their able energy alternatives. INDIRECT EMISSIONS ance of $9.1 million for Educational & Gener- (purchased electricity) 2021 al buildings. Cumulative cost avoidance has recommendation letter. The group continues EMISSIONS reached $78.1 million since formal energy its energy advisory work and is focusing much ENERGY CONSERVATION 26,665 MTCO e* 2 TARGET: conservation began in 1990. of its attention to help increase renewable en- SAVINGS TARGET ergy and sustainability awareness among MU OTHER INDIRECT EMISSIONS 165,479 MTCO2 e* • A project to upgrade energy controls in Lew- Reduce campus energy cost by 1 percent students. 29,009 MTCO2 e* is Hall is almost complete, with most of the annually. The Conley Avenue Parking Garage before facility using more efficient energy controls. (top) and after the installation of LED lights. Note: A projected increase in purchased electricity is due to campus space growth. The university may need to consider additional investments in renewable energy.

*Greenhouse Gas Emissions are measured in metric tons of carbon dioxide equivalents 2050 TARGET: (MtCO e) 2 CARBON NEUTRAL

50 Operations YEAR IN REVIEW 2016 YEAR IN REVIEW 2016 Operations 51 operations.missouri.edu