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Vanuatu Telecommunications Regulator's Annual Report

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Vanuatu Telecommunications Regulator's Annual Report Government of the Republic of Gouvernement de la République du Vanuatu Vanuatu Bureau pour le Office of the Telecommunications Règlement de Reg ulator Télécommunications à Vanuatu VANUATU TELECOMMUNICATIONS REGULATOR’S ANNUAL REPORT RAPPORT ANNUEL DU CHARGÉ POUR LA RÉGLEMENTATION DES TÉLÉCOMMUNICATIONS POUR L’ANNÉE 2009 Review of operational activities Revue des activités For the financial year ended 31 December pour l’exercice clos le 31 décembre 2009 2009 Table of contents Table des matières Page Regulator’s presentation 3 Présentation du Régulateur A. Introduction 4 Introduction B. Highlights of the Year 6 Points forts de l’Année C. Orders, Determinations and Decisions 15 Arrêtés, Résolutions et Décisions D. Information Systems 17 Systèmes Informatiques E. Activities 18 Activités F. Financial Review 31 Analyse Financière G. Statistics 34 Statistiques H. Conclusion 37 Conclusion Appendices 1. Audit Report and Accounts of the 38 Rapport de vérification et de la comptabilité Regulator de l'organisme de réglementation 2. Audit Report and UAP Fund 60 Rapport de vérification des comptes de fonds Accounts UAP 3. Telecommunication Licences 65 Licences de Télécommunication 4. Numbering Plan 68 Plan de numérotation 5. Radio Licenses 70 Licences de radio 2 Review of operational activities Revue des activités For the financial year ended 31 December pour l’exercice clos le 31 décembre 2009 2009 INTRODUCTION INTRODUCTION This has been another very significant year Ce fut encore une année très importante au plan for the development of telecommunications du développement des télécommunications au in Vanuatu following the introduction of Vanuatu suite à l’introduction de la concurrence competition and Digicel’s launch of their et au lancement du nouveau service de Digicel le new service on 25 June 2008. 25 juin 2008. Last year I reported an estimate that Dans mon rapport l’année dernière, j’ai indiqué à Vanuatu had a penetration of mobile titre estimatif que Vanuatu avait connu une telephones of 43 telephones per 100 persons pénétration de téléphones portables de 43 at the end of 2008. Returns from the téléphones pour 100 personnes à la fin de 2008. operators show that at the end of 2009 Selon les déclarations des opérateurs, à la fin de Vanuatu has a total of 126,452 mobile 2009, Vanuatu comptait au total 126.452 telephones representing a penetration of 52 téléphones portables, soit une pénétration de 52 mobiles per 100 persons. The ITU considers portables pour 100 personnes. L’UIT considère that the rate of increase of the penetration of que le taux d’augmentation de pénétration des mobile telephones over the last two years téléphones portables au Vanuatu au cours des may have been a world record. deux dernières années pourrait bien être un record mondial. This year we have seen Cette année nous avons vu • intense competition between the two • une forte concurrence entre les deux mobile telephone operators, TVL and opérateurs de téléphonie mobile, TVL et Digicel ‐ with numerous promotions and Digicel ‐ avec de nombreuses promotions et special offers designed to woo customers des offres spéciales destinées à inciter les into changing their supplier or to clients à changer de prestataire et encourager encourage new customers to sign up; de nouveaux clients à s’abonner ; • an increase in the population coverage for • une augmentation de la couverture de la Digicel’s mobile network from 75% to population sur le réseau de Digicel de 75% à over 85% and an unmeasured increase in plus de 85%, et une augmentation non the coverage of TVL’s network, which quantifiée de la couverture du réseau de TVL, includes the first mobile telephone dont celle du réseau de la téléphonie mobile coverage in Torba province opened on pour la première fois dans la province de Mota Lava on 18 December; Torba, inaugurée à Mota Lava le 18 décembre ; • the introduction of a new licensing policy • l’introduction d’une nouvelle politique d’octroi for telecommunications that was de licences pour les télécommunications qui a approved by the Council of Ministers on été approuvée par le Conseil des Ministres le 11 March; 11 mars ; • the issuing of 6 new telecommunication • la délivrance de 6 nouvelles licences de licences on September 30 to new télécommunications le 30 septembre à de companies planning to offer internet nouvelles sociétés prévoyant d’offrir des services and ending TVL’s monopoly on services d’internet et mettant fin au monopole these services; de TVL concernant ces services ; • the passing of the new telecommunication • l’adoption d’une nouvelle loi relative aux law, the Telecommunications and télécommunications, la Loi No. 30 de 2009 Radiocommunications Act No.30 2009, relative à la Règlementation des which came into effect when it was Télécommunications et des gazetted on 27 November; Radiocommunications, qui est entrée en vigueur lors de sa publication au Journal officiel le 27 novembre; 4 Review of operational activities Revue des activités For the financial year ended 31 December pour l’exercice clos le 31 décembre 2009 2009 • the introduction of a Universal Access • l’introduction d’une Politique d’Accès Policy (UAP), approved on 14 April, which Universel (PAU), approuvée le 14 avril, qui a sets an initial goal of using subsidy pour objectif initial l’utilisation de subventions incentives to extend mobile telephone en guise d’incitation pour étendre les services services to parts of the country that the de téléphonie mobile dans des régions du pays operators consider uneconomic for fully que les opérateurs considèrent peu rentables commercial service; au plan commercial ; • the calling of tenders for UAP Fund • le lancement d’appels d’offres pour des projets projects to provide subsidised mobile du Fonds de la PAU destinés à fournir des services in remote parts of the country; services de téléphonie mobile subventionnés dans des régions isolées du pays ; • the Regulator’s office’s move to new • le deménagement du bureau du Régulateur premises on 27 August and new staff in dans des nouveaux locaux le 27 août et le the Regulator’s office, who can now be recrutement de nouveau personnel qui peut brought onto proper employment désormais être régulièrement employé sous contracts since the gazetting of the new contrat avec la publication au Journal officiel law; and de la nouvelle loi ; et • an extension of the Regulator’s contract • une prolongation du contrat du Régulateur (with AusAID) and term of office until 30 (avec AusAID) et de son mandat jusqu’au 30 September 2010. septembre 2010. Many more things need to be done. These Il reste encore beaucoup à faire, et notamment : include: • setting up a proper governance structure • établir une structure de gouvernance en bonne for internet management, et due forme pour la gestion de l’internet, • establishing more certainty on • assurer davantage de certitude concernant les interconnection matters, questions d’interconnexion, • taking the UAP policies beyond the • appliquer les principes de la PAU au‐delà du present plan for extending mobile plan actuel d’extension des réseaux de networks, téléphonie mobile, • recruiting additional staff with legal and • recruter du personnel supplémentaire ayant economic skills, des compétences juridiques et économiques, • enhancing staff training and succession • rehausser la formation du personnel et prévoir planning for the Regulator’s office, la succession aux fonctions de Régulateur, • educating the new and existing operators • éduquer les opérateurs, nouveaux et existants, about acceptable and unacceptable au sujet des comportements compétitifs competitive behaviour, acceptables et inacceptables, but the achievements of 2009 have laid a mais les résultats en 2009 constituent un bon good foundation for what lies ahead. fondement pour ce que nous réserve l’avenir. 5 Review of operational activities Revue des activités For the financial year ended 31 December pour l’exercice clos le 31 décembre 2009 2009 HIGHLIGHTS OF THE POINTS FORTS DE YEAR L’ANNÉE 1 January, Telecom Vanuatu Ltd closes 1er Janvier, Telecom Vanuatu ferme le the marine coastal watch and HF système de surveillance maritime côtière et teleradio system based at Radio Ohlen de téléradio HF basé à Radio Ohlen après after giving the Government 3 months avoir donné au gouvernement 3 mois de notice in 2008. préavis en 2008. Early January, the Telecom Regulator’s Début janvier, le site web du Régulateur des website is launched, initially to support Télécom est lancé, pour favoriser dans un the proposed public consultations on premier temps les consultations publiques the new telecommunication law and sur la nouvelle loi des télécommunications internet governance. et la gouvernance de l’internet. 15 January, following an industry 15 janvier, suite à une consultation de consultation last year the Minister l’industrie l’année dernière, le Ministre signe signs a paper for the Council of un exposé pour le Conseil des Ministres Ministers proposing a new licensing proposant une nouvelle politique d’octroi de policy that will allow the licensing of licences visant à autoriser de nouveaux any number of new telecommunication opérateurs de télécommunications, sans operators on a non‐exclusive basis for restriction de nombre, à s’établir, sur une all types of telecommunication services base non exclusive, pour offrir tous types de except mobile telephones (which is to services de télécommunications, excepté la remain a duopoly until March 2011). téléphonie mobile (qui doit rester un The issuing of telecommunication duopole jusqu’en mars 2011). Aux termes de licences will remain the responsibility cette politique, la délivrance de nouvelles of the Minister until the new law is licences de télécommunications restera de la passed. For the time being, the Minister responsabilité du Ministre jusqu’à ce que la must continue to obtain approval for nouvelle loi soit adoptée. Pour le moment, le individual licences from the Council of Ministre doit aussi continuer d’obtenir Ministers l’approbation du Conseil des Ministres pour chaque licence.
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