ASIAN HOTEL & CATERING TIMES ASIAN HOTEL & CATERING PUBLISHED SINCE 1976 Volume 43 • Issue 01 • January 2018 SOUTH KOREA Welcomes the World FLOORING Keep it Covered TECHNOLOGY Protecting Data DESIGN Reinventing Public Spaces Volume 43 Volume • Issue 01 Hong Kong SAR HK$50 • China RMB50 January 2018 Singapore S$15 COFFEE MAGIC Malaysia RM30 Thailand Bt300 Rest of Asia US$10 Brew hot, Brew cold EDITOR’S NOTE MANAGING EDITOR he tourism industry in South Korea took quite a battering Neetinder Dhillon [email protected] in 2017 after China banned packaged tour groups from visiting the country resulting in a dramatic drop in Art DIRECtor international arrivals that year. Nevertheless the goals that Hatsada Tirawutsakul Korea Tourism Organisation has set for itself for 2018 COORDINAtor are optimistic: 17 million foreign tourists and 230 million domestic Wajiraprakan Punyajai tourists.T Industry insiders while optimistic also point to several challenges CONTRIBUtorS facing the hotel industry including an over-supply of hotel rooms. Donald Gasper, Zara Horner, However, in the short term, the hotel industry is pinning its hopes on Rebecca Lo, Jane Ram, Michael Taylor, Vicki Williams the PyeongChang Winter Olympics. Experts also underline the positive effects of ‘Hallyu’, or Korean Wave, that is on the rise. Seoul in particular ADVertISING SALES MANAGER Virat Schlumberger is benefiting from this interest in Korean television dramas, K-Pop, Korean [email protected] cuisine and Korean beauty secrets. PRODUCTION MANAGER Moving on, our design feature, page 16, takes a look at how hotels are Kanda Thanakornwongskul reinventing their public spaces from hotel lobbies to restaurants to reflect their mixed clientele. CIRCULATION Yupadee Saebea While public spaces are important, getting prospective guests to [email protected] make that booking is crucial and it is tough to stand out. Fundamental CHAIRMAN to success in this department is the sales force that needs to be equipped JS Uberoi to deal with the changing scenario, turn to page 8 for what needs to be DIRECtor done. There’s all this and more food for thought inside. Gaurav Kumar Managing Editor Neetinder Dhillon HONG KONG Thomson Press Hong Kong Limited/ Media Transasia Limited 1603, 16/F, Island Place Tower 510 King’s Road, Hong Kong Email: [email protected] Contact: Mr Virat Schlumberger ENDORSEMENTS ITALY Ediconsult Internazionale s.r.l. 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Email: [email protected] Whilst every effort has been made to ensure the accuracy of information contained in this publication, no responsibility can be Contact: Mr Ted Asoshina accepted by the publisher, editors and staff, agents and contributors for omissions, typographical or printers errors, inaccuracies or changes howsoever caused. The editors reserve the right to edit any material submitted at their discretion. All materials published THAILAND remain the property of TPHK. Reproduction without permission by any means is strictly prohibited. Correspondence should be Media Transasia Thailand Ltd addressed to The Editor, Asian Hotel & Catering Times, 1603, 16/F, Island Place Tower, 510 King’s Road, Hong Kong. 14/F, Ocean Tower II, Colour Separations at 71 Interscan Co., Ltd Tel. +66 2631 7171. 75/10 Soi Wattana, Printed by Rung Ruang Ratana Printing Limited Tel. +66 2221 7299, +66 222 17305 Sukhumvit Soi 21, Asoke Road, Klongtoey, Bangkok 10110, Thailand Tel: +66 2 204 2370 Fax: +66 2 204 2391 Email: [email protected] All rights reserved (c) 2017 Contact: Mr Gaurav Kumar Thomson Press Hong Kong Ltd Advertisers’ Index NEWS DRINK Alpha International IBC INDUSTRY 24 Cold brew coffee is increasingly 6 The latest news from the hospitality preferred for a refreshing caffeine fix on Food Hotel Asia (FHA) 37 HICAP UPDATE 15 and catering sectors a hot day Hotel Show Korea 23 CONTENTS CULINARY FOOD Hotelex 39 Volume 43 • Issue 01 • January 2018 38 The essential on chefs, food, 28 Land animal protein – beef, lamb, pork, Lamb Weston OBC and promotions chicken – still rules the Asian tables MIHAS IFC PRODUCT EQUIPMENT 36 All the news, products and equipment 32 There are many aspects of the hospitality industry that have changed MANAGEMENT enormously over the past decade. 8 How do you craft the perfect custom One of the most obvious is the blend of message and motivation that guest bathroom will have hotel guests booking in droves? 34 Contrary to popular perception, it’s the MARKET REPORT flooring that is usually the largest single 12 Lots of optimism in South Korea but design element in any space several challenges too EVENTS Photo: Angelina Chekanova DESIGN 40 Events and shows from around 16 Hotel designers find clever ways to the region manipulate volumes and maximise public ON THE COVER: spaces changing the overall experience AppOINTMENTS 42 Who is moving where Coffee drinkers look at new trends TECHNOLOGY 20 With technological advances in the hospitality industry designed to make the guest experience more pleasing comes the hidden danger of data theft February Management: Green Hotels Market report: Australia & New Zealand Design Food: Chocolate 16 24 Drink: Sparkling wines Equipment: Combi ovens, beds & bedding 28 4 AHCT January 2018 www.asianhotelandcateringtimes.com www.asianhotelandcateringtimes.com AHCT January 2018 5 INDUSTRY NEWS Six Senses Singapore Airlines Luxury Suites adds to its Singapore Airlines has unveiled their highly-anticipated new cabin portfolio products that entered service in December 2017 on the first of five Six Senses Hotels Resorts Spas new A380 aircraft. The new cabin offerings provide more space and is increasing its portfolio by seven privacy in all classes, featuring intimate and bespoke elements designed resorts and two more spas. The especially for the Singapore Airlines customer. The new Singapore 103-key Six Senses Uluwatu, Airlines A380 is configured with 471 seats in four classes. Of particular Bali is scheduled to open in March interest to us are the six Singapore Airlines Suites tucked into the Voyage in Style 2018. Set atop a rugged cliff in front cabin of the upper deck. The private on-board oasis is hidden For a truly stylish break in Hong Kong book Pecatu, close to the Pura Uluwatu behind a sliding door. Each suite is furnished with a separate full-flat yourself into the new Entertainment Suite at The temple, the resort enjoys sweeping bed with adjustable recline and plush leather chair, enabling customers Landmark Mandarin Oriental, Hong Kong. views of the Indian Ocean. March to lounge comfortably in the chair or rest in bed without the need to The hotel has partnered with Vestiaire Collective, 2018 also sees the opening of convert the bed from a sitting position. For couples travelling together, for a unique collaboration - ‘Voyage In Style’ that Six Senses Fiji on Malolo Island, the beds in the first two suites of each aisle can be converted to form gives its guest the opportunity to enjoy exclusive known for its idyllic crystal waters, a double bed. When not in use, the bed can be stowed completely. Vestiaire Collective benefits: ‘Voyage in Style’ mountainous landscape and Each seat is upholstered by Poltrona Frau in fine leather, and is fully travel kits, tips and shopping vouchers. The suite excellent climate. The property with adjustable. The swivel capability of the chair (between 135 and 270 guests will also enjoy access to a unique Globe-Trotter trunk filled with coveted statement its a 650m stretch of pristine private degrees) with recline up to 45 degrees provides added flexibility. Each fashion accessories curated by Vestiaire Collective’s co-founder, Fanny Moizant, and beach, will have two restaurants, Suite also has: a 32-inch full HD monitor that can swivel for the different global fashion influencer, Tina Leung. A dozen day-to-evening handbags and fashion three bars and 66 residences. viewing angles in seat and bed modes, a full-sized personal wardrobe, accessories will be available for fashionistas including an iconic Chanel midnight velvet In May 2018, Six Senses will customised handbag stowage compartment, amenity box lined with quilted handbag, a rare 1970s Christian Dior minaudière and a limited-edition Hermès open Six Senses Kaplankaya soft leather, specially designed carpet and a feature wall with mood Kelly in Chamonix gold leather. on the Turkish Riviera, with 141 lighting. The exclusivity of the suites cabin is further accentuated by its The hand-crafted Globe-Trotter trunk also features a ‘From Paris with