PRIVACY POLICY Access to Certain Services Offered on the Site May

PRIVACY POLICY

Access to certain services offered on the Site may require the entry of personal data, namely: email address, name, surname, full address, type and number of document and other op- tional data, or any other information that allows you to be identified. In all cases in which you provide personal information, and in accordance with current legislation, you must de- clare that the information provided is true.

The data you enter to the site will be used for: sending information on products and services, reporting irregularities, analysis and investigations, compliance, legal advice, applications of negotiation process services and management of claims prior to prosecution, mapping and obtaining accurate information in relation to COVID- 19, internal and external communica- tion systems, obtaining statistics.

The entry of personal data to the site by users is voluntary, however, Resguarda states that this procedure will facilitate the use of the services offered and the relationship with users.

In cases where you provide us with your personal information, you accept and give your free, express, and informed consent for such personal information to be used for your own ben- efit to optimize the quality of the service we offer to keep you informed about possible changes, and authorize it to be treated, stored, collected in the company's database.

Resguarda guarantees to the users who enter their data in the site, that they will be en- crypted to preserve the security, integrity and confidentiality of the data considered as per- sonal. Resguarda makes all necessary efforts to prevent adulteration, loss, consultation, or unauthorized treatment, to detect deviations, intentional or not, of information, whether the risks come from human action, or the technical means used. To this end, we notify you of our privacy practices, and the alternatives on how your information is collected and used.

The encryption system implies that the data can only be interpreted by Resguarda, and no intermediary will have access to the information.

The user will be able to access his personal data, rectify them, cancel them, or oppose to their treatment, by means of notification to the person in charge of the database [email protected]

Resguarda will not share this information with third parties. However, Resguarda may send its users promotional offers or special communications, where the user will always have the option to request to stop receiving them.

The user will respond, in any case, for the veracity of the data provided and Resguarda re- serves the right to exclude any user who has provided false data, without prejudice to initiate legal action.

Resguarda reserves the right to provide information to control agencies of any country and/or judicial authorities that require it and when there are justified reasons related to pub- lic safety, national defense, or public health.

COOKIES POLICY

During your visit to the Resguarda Web, the company may collect personal data using cook- ies.

A cookie is a small text file that a server can place on the hard drive of the computer in the browser, tablet, cell phone or, ultimately, in the device you use to surf Internet and contains information about the user's visit to the Web, your browsing preferences, the information that most interests you, language, etc.

The user can configure the cookies and decide whether to reject the installation of cookies or accept them. If you have continued browsing, it is understood that you accept the instal- lation of cookies, as you are informed in the first layer panel. From Resguarda we recom- mend that cookies are not rejected because they do not invade the privacy of users and because they provide relevant information to continue offering quality content.

Depending on their nature, cookies can be classified as:

1. Session Cookies and Permanent Cookies: the first ones are deleted when the

browser is closed, while the second ones remain on the computer equipment.

2. Own Cookies and Third-party Cookies: depending on whether they belong to the the

website owner or to a third party.

3. Cookies can be used to collect specific information during your visit to the Web. The

purpose of the use of Cookies is to improve navigation and its functionality condi-

tions, as this information can help Resguarda to ensure that the Web and services

are adjusted as much as possible to the needs and preferences of the users.

4. Third-party cookies: in this case there is the possibility that Resguarda installs third-

party cookies (WordPress, Google Analytics, among others) to provide information

that we consider of interest throughout the navigation. Usually, the use of third-party

cookies will refer to analytical cookies that provide Resguarda with anonymous in-

formation regarding the number of accesses to the website, time that the user is on

the website, as well as other statistical data. In addition, for the proper functioning

of videos and interaction with social networks, it is necessary to implement certain

cookies that will be used by third parties for these purposes.

5. Cookies necessary for navigation: The installation of this type of cookies is necessary

for navigation, as well as for Resguarda to have information that is legally required,

such as that the data holder has accepted the privacy policy.

You can set your Internet browser to notify you each time a new cookie is stored on your computer so that you can decide whether to accept or reject it. You should not forget that some parts of the Web may not function properly if you reject cookies.

To allow, know, block, or delete cookies installed on your computer, you can do it by setting your browser options installed on it.

When accessing the Resguarda Website, certain information about the use of this technology will be offered through the device or terminal equipment used, and we will request you to give us your consent to do so.

You should consider that some cookies may be necessary for the operation of the Website and, if you deny this consent, access to the Website may be prevented or may not function properly.

In addition, through the system or settings panel, you can choose to accept or reject all cook- ies or even to do so on a granular basis and manage preferences.

At any time, you can withdraw your consent to the use of this technology and find infor- mation on how to do so in case you use as a browser:

• Safari: With Safari open, click on Safari > Preferences > Privacy > Cookies and website

data and choose the desired option.

• Safari for iOS: In Safari, tap on Settings > Privacy and security > Block all cookies.

• Google Chrome: With Google Chrome open, tap on the Chrome menu icon > Set-

tings > Show advanced options > Privacy > Content settings > Cookies and configure

it, according to your preferences.

• Google Chrome for Android and iOS: With Google Chrome open, tap on the

Chrome menu icon > Settings > Show advanced options > Privacy > Content settings

> Cookies and configure it, according to your preferences.

• Internet Explorer: Click on the Internet Explorer icon in the taskbar > Tools > Inter-

net Options > Privacy and customize the cookie settings according to preferences.

• Internet Explorer Mobile: With Internet Explorer Mobile open, click More > Settings

and customize the cookie settings according to your preferences.

• Microsoft Edge: In the browser, tap More > Settings > Advanced settings > Privacy

and services > Cookies and choose the desired option.

• Mozilla Firefox: With Firefox open, click on Menu > Preferences > Privacy & Security

> History > Use Custom Settings for History and customize the cookie settings ac-

cording to your preferences.

• Mozilla Firefox Mobile: With Firefox open, press the Menu button > Settings > Pri-

vacy > Cookies and customize the cookie settings according to your preferences.

• Opera: With Opera open, press Settings > Options > Advanced > Privacy and security

> Content settings > Cookies and customize the cookie settings according to your

preferences.

Your cookie confirmation will not last forever. We will send an email from time to time to confirm these policies again, and to verify if your interest in our services remains the same.

These browsers are subject to updates or modifications, so if the above information or links are outdated, or if your browser is not on this list (Konqueror, Arora, Flock, etc.) or you do not find a way to manage cookies, you should consult the corresponding official website.

If you have any questions, feel free to contact us via the following email address: [email protected]

In case you have any inconvenience, do not hesitate to contact the competent au-

thorities in your country.