Case Study: Humberside Police

CASE STUDY: HUMBERSIDE POLICE FUSION PROVIDES AN “ALL IN ONE” CASE STUDY CASE DATA CAPTURE SYSTEM FOR ABC POLICE The real benefit of the The Performance Development Unit produces Fusion system is that it instruction booklets and trains Liaison Officers at each Division, who in turn train Sergeants in “ provides an “all in one” data ” completing and checking activity cards. The activities capture system for ABC. of all multi-functional operational staff are sampled over a two week period, the minimum required by the It contains all you need to National ABC model. design, print, scan activity cards and validate the data. “The real benefit of the Fusion system is that it This year we successfully provides an “all in one” data capture system for ABC. It contains all you need to design, print, scan activity processed 98.6% of all cards and validate the data. This year we successfully cards issued, which is quite processed 98.6% of all cards issued, which is quite a remarkable feat” stated Ian. a remarkable feat. IAN FLEMING, PERFORMANCE DEVELOPMENT UNIT, Activity Based Costing (ABC) is now firmly embedded HUMBERSIDE POLICE within Humberside Police culture. The data collected during Activity Analysis is merged with demand and performance statistics providing Chief With a payroll of over 3,000 police officers and Officers, Divisional Commanders and Headquarters civilians that together account for 82% of its £140M Commanders with a comprehensive analysis that budget, Humberside Police was one of the first police helps answer fundamental questions concerning forces to recognise the importance of Activity Analysis efficiency and effectiveness. in understanding how effectively this resource is deployed to tackle crime. Today, the Home Office has made the submission of Activity Based Costing (ABC) data a mandatory requirement, enabling valid comparisons on resource usage between police forces. As Activity Analysis provides the core data from which ABC is derived, the focus has now turned to the efficiency and accuracy of the data collection process. THE NEED Humberside Police began using Fusion software for Activity Analysis in 1996. Today the software is used to process over 10,000 activity cards from Divisions in Grimsby, Scunthorpe, Beverley and Hull. FUSION PROVIDES AN “ALL IN ONE” DATA CAPTURE SYSTEM FOR ABC CASE STUDY CASE POLICE THE SOLUTION ABC is a recognised Ian reflects on Humberside’s long relationship with management tool that has Formic “The biggest breakthrough for the police service was the collaboration with Formic in the “ enabled Humberside police ” design of the Formic v3 activity card. This design officers to spend more time is the basis for all police forces that use OCR systems to complete their annual ABC exercise. on front-line policing and The relationship between supplier and customer less on unproductive tasks, is symbiotic. Formic are receptive to customer experience and will consider making changes to their such as paperwork. Our software, to the benefit of all users. We have seen over-riding objective is to the Activity Analysis software develop in this way to become a slick, user-friendly tool. Today, it even achieve higher detection incorporates a built-in audit trail that tracks changes rates and that has been to data during processing - satisfying the stringent requirements of the Audit Commission. Fusion is the made possible because only software to do this.” senior commanders are now becoming very skilled THE RESULT Such has been the impact of Activity Analysis in resource managers. Humberside Police that extra studies are undertaken HAYLEY IBBERTSON, PERFORMANCE DEVELOPMENT throughout the year to test the difference made by UNIT, HUMBERSIDE POLICE organisational changes following Chief Officer and Divisional Commander insights. CUSTOMER DETAILS Ian Fleming & Hayley Ibbertson Performance Development Unit, Humberside Police FUSION USER SINCE 1996 MAIN BENEFITS GAINED • “All in one” data capture system for ABC • Fast, accurate processing of activity cards • Facilitates intimate understanding of police resource deployment • Complies with Home Office ABC data requirements • In-built audit trail satisfies Audit Commission’s stringent requirements • Finds many other non-ABC applications Head Office Formic Limited, Clarendon House, 147 London Road, Kingston-Upon-Thames, Surrey KT2 6NH, United Kingdom Tel: +44 (0)870 197 5600 Fax: +44 (0)870 197 5601 Web: www.formic.com © 2006 Formic Ltd. All rights reserved..

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