Telecommunications Equipment Providers (Ranked by number of local full-time employees) No. of Phone Systems Sold and Installed in 2011
No. of Local Total No. of Employees Phone Percentage of Name 1 Systems Business that Percentage 2011 Local 3 Address Full-Time Total No. of 2 Sold and is of Work Year Telephone Employees Revenues Installed in Commercial / Sub- Locally 1 1 Rank Web site Part-Time Companywide ($000) Electronic Key Hybrid PBX VOIP 2011 Residential Contracted Major Brands Offered Additional/Specialty Services Notable Clients Top Local Executive(s) Founded Globalinx Inc. 240 271 81,360 NA NA NA NA NA 70 / 30 NA Polycom Inc., Yealink Network VOIP (hosted and SIP trunking), MPLS, NA Craig Jerabeck, 2001 1. 275 Kenneth Drive Technology Co., LTD Zyxel data (T1, OC, EOC, gige), SMS, toll-free president and CEO Rochester, N.Y. 14623 4 Communications Corp., Leadtek and conferencing (585) 334-2600 Research Inc. Adtran Inc., Cisco www.globalinx.com Systems Inc.
Finger Lakes Technologies Group Inc. 96 104 NA NA NA NA NA 150 100 / 0 NA Cisco Systems Inc. Voice and Internet services, data center NA Paul Griswold, president 1995 2. 11 Framark Drive, Suite 20 solutions, data network services, co- and CEO Victor, N.Y. 14564 0 location facilities, mobile applications, (585) 924-3510 hosted services, NOC services, www.fltg.com conferencing solutions, monitoring services, dark fiber and Ethernet services
ICS Telecom Inc. 35 35 NA NA NA NA NA NA 100 / 0 NA Mitel Networks Corp., Polycom Inc., Cloud managed services, SIP trunks, Rochester City School District, Raj Shah, chief 1976 3. 596 Fishers Station Drive Dell Inc., Hewlett-Packard hosted VOIP, virtual systems, mobile U.S. District Courts, Home Care of operating officer Victor, N.Y. 14564 0 Development Company L.P., Cisco applications, Apple, Android and Rochester, Hart Hotels Inc., (585) 427-7000 Systems Inc., Syntellect, Austco BlackBerry integration; digital Harlequin Distribution Center www.icstelecom.com Communications Ltd. communication systems, teleworker, contact center, VMware, video, education, mass notification, data and network services, nurse call, paging, municipal, non-profits, New York State central
Rel Comm Inc. 25 32 NA 0 32 0 55 87 100 / 0 0 Mitel Networks, SpydurPBX, Voice and data networks, wireless City of Rochester, Monroe County, Robert Murray, CEO 1986 4. 250 Cumberland St. ShoreTel, Trapeze Networks Inc. networks, call center applications, VOIP, St. John's communities, Dorschel Rochester, N.Y. 14605 1 wireless clock systems, digital logging Automotive, Hillside Family of (585) 546-8888 systems, hospitality systems, cable and Agencies, and more than 50 www.rcomm.com fiber installation school districts
MAC Source Communications Inc.4 7 160 NA NA NA NA NA NA NA / NA NA Avaya Inc., Aruba Networks, Juniper Wireless networks, switches and routers, Catholic Family Center, Klein Steel Gary Leary, regional 1999 5. Networks, Microsoft Corp., IBM video surveillance, video conferencing, Service Inc., Sutherland Global sales manager 2110 S. Clinton Ave., Suite 3 0 Rochester, N.Y. 14618 Corp., Axis Communications, network infrastructure, cabling and wiring Services, Paychex Inc. (585) 368-2100 Polycom Inc., Adtran Inc., Palo Alto services, network assessments, storage www.macsourceinc.com Networks, Coraid, Esna
Genesis Communications of Rochester 6 NA 984 NA 106 NA 23 129 100 / 0 48 Samsung Group, Electro Scientific Cable and fiber installation, data network NA Michael Sofia Jr., 1977 6. Inc. Industries, Inc., XBLUE Networks, design integration with VOIP, hosted PBX president 50 Cedarfield Commons, Suite A 0 AT&T Inc., Nortel Networks Corp. Rochester, N.Y. 14612 (585) 225-1829 www.genesis-comroc.com
Century Link / Qwest / Savvis 6 47,900 23,000 NA NA NA NA NA 100 / 0 NA Cisco Systems Inc., Nortel Networks Installation and maintenance; VOIP; Fortune 500 companies Brad Harr, strategic 1994 6703 Song Hill Lane Corp., Shoretel Inc., Polycom Inc., managed IP telephony; hosted VOIP; account executive Victor, N.Y. 14564 0 Adtran Inc., Avaya Inc. integrated access with local and long (585) 742-5490 distance, Internet and multi-protocol label www.centurylink.com switching
Tricom Communications5 5 8 528 0 33 12 39 84 90 / 10 10 Panasonic Corp., NEC Corp. IP communications, multi-site connectivity, Enterprise Rent-A-Car Co., James Crary, CEO 1985 8. public address systems, point-to-point Calvary Design Team Inc., Star 1050 Dewey Ave. 2 Rochester, N.Y. 14613 wireless connections for data and voice, Headlight & Lantern Co. Inc., (585) 647-2519 Smart Boards Aquinas Institute www.tricomcommunications.us
AstraNetworks 4 6 NA NA NA NA NA NA 95 / 5 30 Panasonic Polycom video conference solutions, DePaul Community Services, Daniel Cashman, CEO 1988 9. 540 Packett's Landing Verizon Wireless business-to-business Roman Catholic Diocese of Fairport, N.Y. 14450 2 solutions, Time Warner Business Class Rochester, TLF Graphics, Q (585) 377-5480 and EarthLink phone and Internet service, Dental Group, Schuler-Haas www.astranetworks.net Plantronics headsets, Bogen paging Electric, Allegany Arc, Izzo Golf, systems Private Label Foods
Install-A-Phone Inc. 1 1 120 22 21 NA NA 43 99 / 1 0 Electro Scientific Industries, Inc. and Network cabling NA NA 1979 10. 3250 Big Ridge Road XBLUE Networks Inc. Spencerport, N.Y. 14559 0 (585) 227-6780 NA
Researched by Ashley Coon © 2012 Rochester Business Journal Notes: Information was provided by individual telecommunications equipment providers that 3 Voice over Internet protocol; also includes voice-data integration responded to an email survey. The survey contacted telecommunications companies with offices 4 in Monroe, Genesee, Livingston, Ontario, Orleans and Wayne counties. MAC Source is a subsidiary of Meridian Group. If you would like your company to be considered for next year's list, or if there are any corrections or additions, please write to: Research, Rochester Business Journal, 45 East Ave., Suite 500, Rochester, 1 5 Tricom Communications is the dba for Crary Communications Inc. Local area is Monroe, Genesee, Livingston, Ontario, Orleans and Wayne counties. N.Y. 14604; fax (585) 546-3398; or e-mail [email protected]. NA - Not available 2 Private branch exchange