to360 2018 implementation handbook 1
Toronto to360 Wayfinding
2018 implementation handbook DUNDAS ST W DUNDAS 26 195 153 143 DUNDAS ST E 169 141 101 1 65 55 1 DoubleTree by Hilton Toronto Yonge-Dundas 21
Elizabeth St Elizabeth 55 Downtown St Chestnut
108 Square 113
Centre Ave Centre Textile 560 Museum 33
BAY ST BAY
112 111 of Canada 531 Dundas Sq City 7 33 TV 290 Foster Pl Downtown Toronto Marriott Diversity Downtown Eaton
Garden 525 Centre
Victoria St Victoria 77 Larry Sefton ST YONGE
Park Ed Mirvish 227
Church of the 247 Theatre 244 Hagerman St Holy Trinity
2 to360 2018 implementation handbook O’Keefe Ln
Armoury St 220
Trinity Square and Labyrinth Toronto Eaton Li Ka Shing Centre Toronto 483 Knowledge Courthouse Institute
230 2 12 Toronto Shuter St City Hall City Hall 100 Library Bell Trinity 5 15 Square St Enochs Sq Enochs St Massey Hall 20 St Michael's Albert St Hospital lk Osgoode a Nathan Phillips Hall w Square 160 te 199 nu i St James m 5 208
Elgin and Winter Garden Theatre Centre Old City Hall 60 50
20 2 2 QUEEN ST W QUEEN QUEEN ST E 123 1 55 1 3 27 One Queen Four Seasons Street East 401
Centre for the Sheraton 176 Hudson’s Bay 171 Centre 392
Performing Arts 106 Richmond 105 Tower
40 100 78 4 26 Richmond St W Richmond St E
133 121 85 73 65 37 1 15 St Victoria
YONGE ST YONGE
BAY ST BAY Yonge Richmond 146 359 366 Cloud Centre
FINANCIAL 75 Gardens
Sheppard St Sheppard 56 70 40 4 2 160
York St York 14
DISTRICT Temperance St 78 Richmond 63 55 Adelaide
Oxford 129 Centre Tower
330 Bay 333 Adelaide 132
Centre Ching Ln 130 100 94 76 40 2 6 20 30 Adelaide St W Adelaide St E 141 77 1 25 31 11 109
Trump International Ln Opera Grand Dundee Place 120 Hotel & Tower Toronto 302 303 33 100 89 Scotia 36 Sun Life First Plaza Centre East Exchange Canadian Tower Place
100 2 150 130 44 2 18 34 KING ST W KING KING ST E 25 1 1 21 37 121 55 21 Omni King Commerce 1 King 69
TD North 12 Edward Hotel Court North West
Tower Jordan St York St York Commerce
78 Court West 199 Commerce Melinda St 2 10 Design Court Colborne St
Exchange ST YONGE 222
Orilla St Orilla
BAY ST BAY TD Bank 60 Toronto-Dominion Tower TD West Centre Ernst & Commerce 80
Scott St Scott Tower Young Court East 53 56 Tower 100 Commerce Court South 120 30 2 8 24 26 Wellington St W to360 2018 implementation handbook 3
The benefits of an integrated multi-modal wayfinding system are wide reaching for visitors, residents and businesses. The development of a wayfinding system for Toronto is expected to help people identify and connect places, encourage people to walk, encourage exploration, build confidence and trust to walk, and stimulate economic growth. 4 to360 2018 implementation handbook
The project
The Toronto 360 Wayfinding project is being rolled out across the City. It is a central component of the City’s goal to make Toronto a more walkable, welcoming an understandable place for residents and visitors.
A wayfinding system enables people the benefits to orient themselves and navigate An integrated multi-modal wayfinding from place to place with confidence. system is expected to: Wayfinding is more than signs – it • Enhance the overall image of includes the consistent use and Toronto as a destination presentation of information such as landmarks, neighbourhoods, • Increase visitors at key attractions destinations and connections that help and boost the local economy make the city more understandable • Increase confidence in walking, reduce for residents and visitors alike. walk times, and promote trips using multiple modes of transportation the project The City of Toronto launched • Improve the public realm and the Toronto 360 (TO360) sense of community Wayfinding project in 2011 to develop a unified multi-modal wayfinding system for the city. Wayfinding information is communicated through a variety of touch points such as physical signage, handheld maps and digital media. Following the successful completion of a pilot project in the City’s downtown core, TO360 is now being implemented across the city. to360 2018 implementation handbook 5
A multi-modal wayfinding system
The project includes pedestrian, vehicular, cyclist and transit wayfinding information delivered consistently through both city and third-party systems.
Other international cities such as London, transit wayfinding Toronto Walking Strategy New York, and Vancouver have developed As part of City’s commitment to The creation of successful pedestrian wayfinding systems a multi-modal grow TO360 across the city, transit wayfinding targeted to visitor and resident needs. wayfinding will include approximately system is a goal Key to their success is the ability of these 1500 transit shelters. of the City’s systems to support complete journeys, Walking Strategy. whatever transportation mode is chosen. Transit wayfinding is also being Wayfinding programmes piloted by the Toronto Transit encourage cycling wayfinding Commission and Metrolinx. people to Cycle wayfinding includes on-street include walking as part of their signage and cycling information journey, reducing in other wayfinding systems. pressure on the transportation infrastructure, vehicular destination signage and making The Toronto City Council-adopted cities more Vehicular Destination Sign Policy healthy, vibrant places to live creates a framework for the selection and work. and display of visitor destination signs City Hall Library Bell Trinity Square
20 on expressways and roads. This will Albert St k al Nathan Phillips w Square te nu i St James m allow visitors to reach their destinations 5 208
Old City Hall safely and with confidence. 60 50 20 2 2 QUEEN ST W QUEEN 123 1 55 1 One Queen Four Seasons Street East 401
Centre for the Sheraton 176 Hudson’s Bay 171 Performing Arts Centre Richmond 392 Tower
100 78 4 Richmond St W Richmond
133 121 85 73 65 37 1
OG ST YONGE
A ST BAY Yonge Richmond 146 359 FINANCIAL 366 Cloud Centre Gardens
hpadSt Sheppard 70 56 40 4 160
okSt York DISTRICT14 Temperance St Richmond 63 55 Adelaide
Oxford 129 Centre Tower
330 Bay 333 Adelaide 132
Centre Ching Ln 130 100 94 76 40 2 6 Adelaide St W
77 11
Trump International Ln Opera Grand Hotel & Tower Toronto 302 303 Scotia First Plaza Canadian Place
100 44
Omni King 6 to360 2018 implementation handbook
Integration with others
Other divisions and organizations are also undertaking wayfinding projects. These initiatives are closely linked to TO360 and are being completed in a collaborative manner.
An effective wayfinding system connects metrolinx regional wayfinding places and enables people to move TO360 maps on wayfinding products seamlessly from one transportation mode, that are part of the regional transit wayfinding system or area to another. wayfinding harmonization project. Seamless movement is supported by common base mapping, consistent toronto visitor map graphic content, clear hand-offs between Handheld visitor maps that are updated wayfinding systems, and information to the TO360 graphic standard. sharing supported by a clear set of rules. bikeshare station wayfinding TO360 is coordinated with the Station maps that are updated to following wayfinding projects by the TO360 graphic standard. partner divisions and agencies:
parks and trails wayfinding Wayfinding that provides consistent identification, orientation and navigation in and around parks & trails.
path wayfinding Wayfinding that allows people to navigate the PATH system with confidence using indoor routes that link to destinations and neighbourhoods. to360 2018 implementation handbook 7
Pilot project
A pilot project was implemented in the downtown core, providing an opportunity to improve program delivery through an independent evaluation, product refinements, and value engineering.
The pilot project helps people Before After Business Case The business move between Union Station, City Helps people find case that was Hall, the Entertainment District, 61% 89% completed in their way around: 2012 paved the and the St. Lawrence District. way for the pilot Helps people make informed project, which 39% 83% pilot scope choices about walking routes: has since been The pilot project included 12 narrow updated based on the pilot signs, 4 wide signs, 5 finger post signs, Helps people learn about evaluation. new and interesting 44% 82% updates to 12 existing wayfinding signs, It determined and 38 transit shelter wayfinding maps. locations or attractions: that for every dollar invested, Helps people feel comfortable almost four pilot project evaluation 91% 98% walking by foot in local areas: dollars are The City conducted independent pre- returned in transportation and post-implementation surveys to benefits evaluateProduct the Family impact of the pilot project. (including capital costs and Respondents were asked to rate maintenance) wayfinding signage in the pilot area over the 25-year life cycle of on a number of factors. All signage the project. ratings significantly improved TO360 also following the implementation of delivers additional the pilot project, including: benefits such St Andrew Station 3 min 4 min Four Seasons Centre
Toronto-Dominion Centre 5 min as increased tourism spending, lower
FINANCIAL DISTRICT FINANCIAL DISTRICT Front St W King St W & University Ave & Bay St emissions
Brookfield Place Toronto-Dominion Centre Toronto-Dominion Centre First Canadian Place King Subway First Canadian Place through reduced
Osgoode Subway Union Station Hockey Hall of Fame Sony Centre Four Seasons Centre SOUTH CORE St Lawrence Theatre FINANCIAL DISTRICT
ST LAWRENCE MARKET King St West Adelaide St Adelaide Adelaide St Adelaide auto use, a & York St
QUEENS QUAY EQUAY QUEENS SHERBOURNE ST SHERBOURNE ST LOWER SHERBOURNE ST
OLD CITY HALL W ST KING Moss Allan Park For nearly 70 years, Old City Hall was Gardens OLD TOWN Allan
home to City Council. Toronto's second E BLVD SHORE LAKE Gardens CARLTON ST CARLTON ST JARVIS ST JARVIS ST LOWER JARVIS ST purpose-built city hall, it was designed by KENSINGTON
ST. LAWRENCE BAY ST MARKET BAY ST architect E.J. Lennox in the Richardsonian St James MARKET
Park DOWNTOWN
QUEENQUEEN STST E E DUNDAS ST E
CHURCH ST DUNDAS ST E CHURCH ST FINANCIAL DISTRICT Ryerson BEVERLEY ST
Romanesque style and constructed BEVERLEY ST JARVIS ST FRONTST E YONGE JARVIS ST
University UNIVERSITY AVE Ryerson UNIVERSITY AVE between 1888 and 1899. The building University DUNDAS ST W The Financial District, centred at King Art Gallery St Patrick DUNDAS ST W Dundas DUNDAS ST E features monumental scaling, rich CHINATOWN of Ontario Dundas Queen King and Bay Streets, is the financial heart GARDINEREXPY sculptural elements, and fine interior WQUAY QUEENS Grange Toronto-Dominion Centre
YONGE ST YONGE ST ST HARBOUR of Canada, home to the corporate Park BAY ST
stained glass. It was the largest building BAY ST YONGE ST
headquarters of the country's major YONGE ST
JARVISJARVIS STST CHURCH ST
in Toronto, containing courts, as well as CHURCH ST Moss
BEVERLEYBEVERLEY STST SPADINA AVE
lk Union banks and most prominent firms. With SPADINA AVE SHERBOURNE ST wa Park SHERBOURNE ST e
BAY ST BAY ST ut QUEEN QUEEN ST W
municipal government. QUEEN ST W COLLEGE ST
COLLEGE ST in QUEEN ST E DUNDAS ST W DUNDAS ST W QUEEN ST W QUEEN ST W Queen QUEEN ST E First Canadian Place Union Station origins dating to the 19th century, the Osgoode m FINANCIAL WEST 5 DOWNTOWN DISTRICT Air Canada Financial District and its oce towers Richmond St Following the opening of new City Hall in YONGE Centre YORK ST have expanded to serve the growing ENTERTAINMENT FINANCIAL OLD TOWN 1965, this building faced the threat of St Patrick Osgoode DISTRICT Adelaide St DISTRICT financial sector's needs. St James Adelaide St King Subway demolition. Community advocacy helped UNIVERSITY AVE Park KING ST W St. Andrew KING ST W King KING ST E
secure the preservation Old City Hall and Roy Thomson 5 ST. LAWRENCE University of Toronto of Since the 1960s, the skyscrapers of the m Hall in MARKET FRONT ST E Roy Thomson u the building became a dedicated t e
DISCOVERY Financial District have defined the city Hall w
BAYBAY STST Art Gallery WEST a FRONT ST E l
k ST LAWRENCE
courthouse. It was designated a National DISTRICT of Ontario QUEEN skyline, with towering buildings designed Historic Site in 1989. Grange FRONT ST W CN Union CN by some of the world's most famous
Park W QUAY QUEENS Tower
FRONT ST W ST FRONT Tower
BEVERLEY ST BEVERLEY ST LOWER SHERBOURNE ST
architects, including I.M. Pei (Commerce LOWER SHERBOURNE ST LOWER JARVIS ST Union Station LOWER JARVIS ST more attractive
KING ST W Court West), Santiago Calatrava (Allan Air Canada ENTERTAINMENT Rogers Rogers Centre LAKE SHORE BLVD E DISTRICT Centre Lambert Galleria at Brookfield Place), Centre
LAKE SHORE BLVD W
YORKYORK STST SPADINA AVE SPADINA AVE GARDINER EXPY
COLLEGE ST DUNDAS ST W and Mies van der Rohe (Toronto LAKE SHORE BLVD W QUEENS QUAY E SPADINA AVE SPADINA AVE Dominion Centre). The area is also home HARBOUR ST Union Station KENSINGTON CHINATOWN to the city's largest collection of publicly QUEENS QUAY W QUEENS QUAY W MARKET accessible art, found in courtyards, parks, and on the streets. SOUTH CORE
Adelaide St
QUEEN ST W
Richmond St An extensive network of Entertainment District Entertainment
Downtown Toronto/ Downtown underground walkways, known as the Residence Inn Residence
Adelaide St W St Adelaide PATH, connects the towers of the WATERFRONT Financial District and much of Toronto’s downtown. Each weekday, workers and
Mercer St Mercer visitors of the area are protected from
QUEEN ST W ST QUEEN St
253 the weather as they travel the PATH.
1 min
FRONT ST W ST FRONT King Station
W
Soho Pl Soho
312
315 Wellington St W St Wellington
360 Widmer St
QUEEN WEST QUEEN EAST 271
TIFF Bell Lightbox Bell TIFF 48
241 Crawford Crawford
21 303 310
Valancy Valancy Isabella Isabella
300 Widmer St BAYFRONT KING ST W ST KING
KING ST E KING ST
Park
QUEENQUEEN STST E E
FRONTFRONT STST E E
59 E ST DUNDAS
Adelaide St W St Adelaide 267 Scotia Bank Theatre Bank Scotia QUEENS QUAY EQUAY QUEENS
272 HISTORIC SHERBOURNE ST SHE RBOURNE ST LOWER SHERBOURNE ST
Rod Robbie Bridge 4 min Toronto Eaton Centre QUEEN EAST
20 Richmond St W St Richmond 224 Allan Moss Beverly St Oxford Bay Adelaide
132
5
270 QUEEN ST W ST QUEEN Gardens GARDEN Park
46 Centre ST LAWRENCE 287 Tower
130 2
John St 330 public realm, and DISTRICT Canada’s 270 60
100 94 76 40 2 6 20 30 295 Sugar Beach John St Ching Ln 277 35 lk
86 280
221 a John St Adelaide St W Trump Adelaide St W JARVIS ST w JARVIS ST E ST FRONT LOWER JARVIS ST Adelaide St E te
CBC Broadcast Centre Broadcast CBC John St International u
Tower n 259 i min
132 296 141 55 322
John St 77 1 25 31 m E KING ST
CN Hotel & Tower 307 ENTERTAINMENT 5 5 5
173 11 1
Metro Hall Metro
John St 252 21 156 109 Toronto Dundee St James
270 John St First Wales Theatre Wales Place Cathedral CARLTON ST CARLTON QUEEN ST E QUEEN ST 119 86 Princess of Princess John St Canadian CHURCH ST CHURCH ST
GARDINER EXPY
KING ST W ST KING 120
241 188 137
260 John St Place
283 299
LAKE SHORE BLVD E 151 FINANCIAL BAY ST
250 Ryerson k W St Adelaide
l St Pearl 159 Grand Opera Ln 302
303 Convention Centre North Centre Convention a DUNDAS ST E ST DUNDAS Berczy
w 33 University Nelson St Nelson 89 36 e Pearl St 100 Park
t W ST QUEEN
Richmond St W St Richmond Dundas Queen King Waterfront u DISTRICT College
Metro Toronto Metro DISTRICT
n Square Market Scotia
i Pl Renfrew Yonge- FRONT ST W ST FRONT
St Patricks St Sun Life Plaza YONGE ST
m 225 Exchange YONGE ST Victoria St YONGE ST Dundas 5 Centre East Tower Square
W St Wellington DOWNTOWN Queens Quay
Simcoe Park Simcoe
The Ritz-Carlton The
274
York St
255 Ferry Docks Terminal 171
200 YONGE Jack Layton
Ritz-Carlton 180 100 2 150
Toronto k W QUAY QUEENS G KING ST W KING ST 255 130 l 44 BAY ST BAY ST Ferry Terminal 34 ST HARBOUR 244 a 2 18 A
18 Entertainment District w R 224 Union Ed Mirvish Way BAY ST D
24 76 e FINANCIAL
217 t KING ST W I
270 N David Pecaut David
Convention Centre South Centre Convention 2 KING ST W KING ST E
Duncan St 250 u 850 KING
34 E 166
n W QUEEN ST
11 14 i ST COLLEGE DISTRICT Union Station R
269 Square Duncan St W ST DUNDAS
25 223 1 21 1 37 E 15 240 McCaul St 145 m
Duncan St min 21 X
55 Metro Toronto Metro
25 5 P 29 222 McCaul St Omni King 4
4 1 King Y 215
Alexandra 45 Duncan St Edward Hotel QUEEN ST W QUEEN ST W ST QUEEN W ST QUEEN WSIB-CSPAAT
Theatre Commerce Toronto
240 YORK ST
West 69
12 Renfre Royal min TD North Tower
69 267 Court North City Hall 1
1 Osgoode WATERFRONT KING ST W ST KING St Patrick
Commerce Jordan St Queen’s Park SOUTH Adelaide St W St Adelaide
Roy Thomson Hall Thomson Roy TY AVE InterContinental InterContinental Toronto Centre Toronto w Court West
Toronto Centre Toronto UN IVERSI 78 St Andrew
2 10 UNIVERSITY AVE CORE
Pearl St Pearl Pl 199 Melinda St
199 Design Commerce
21 Colborne St
Nelson St Nelson
Richmond St W St Richmond Exchange
225 198 Court
Roy Thomson Simcoe 222
Place Toronto-Dominion Roundhouse 4 Toronto-Dominion 60 DISCOVERY
TD West Ernst & Hall 200 Centre Park 155 St Patrick St Bank Tower Commerce Tower Young Court East DISTRICT
53 194 56 Tower 80 50 3 Orilla St Grange Lower Simcoe St 100 Commerce 17 improved health DUNDAS ST W Court South 700 Park Toronto City Hall 120 30 8
171 Simcoe St 2 26 CN
Pullan Pl Pullan 24 Art Gallery
FRONTFRONT STST W W
KINGKING STST W W
QUEEN ST W
60 212
169 Tower 130
min of Ontario
Skywalk
203 Wellington St W Wellington St W Wellington St E 3
Simcoe St 3
200 182
Station St Station 100
COLLEGE ST
145 QUEEN 11
FRONT ST W ST FRONT 111 107
QUEENS QUAY W
KING ST W ST KING 3 17
Presbyterian
Simcoe St 4
Wellington St W St Wellington 126 35 St Andrew’s St
142 165
214 STREET ENTERTAINMENT
73 Church Simcoe St 79
180 205
120 Rogers
Simcoe St 55 CHINATOWN
180 TD Adelaide St W St Adelaide 168 156 60 North WEST DISTRICT Centre
Centre West Centre Simcoe St South Tower GARDINER EXPY
LAKE SHORE BLVD W
Sun Life Sun 55 Tower
Campbell House Campbell
Pearl St Pearl Simcoe St QUEEN ST W ST QUEEN 33 36
Emily St Simcoe St Scott St
151 Heenan Pl Richmond St W St Richmond Museum 180 SPADINA AVE SPADINA AVE SPADINA AVE
1 Royal Bank 6
South Core
185
21 181 UP Express Express UP 200 171
Piper St Plaza YONGE ST
BAY ST
166 142 190 Brookfield Place 200
27 118 159 BILLY BISHOP 40
UNIVERSITY AVE UNIVERSITY Hockey Hall 4 88 170 154 330 of Fame
FRONT ST W ST FRONT
ST ANDREW ST Fairmont Royal York AIRPORT
Station St Station FRONT ST E UNIVERSITY AVE UNIVERSITY UNIVERSITY AVE UNIVERSITY UNIVERSITY AVE UNIVERSITY South UNIVERSITY AVE UNIVERSITY OSGOODE FRONT ST W ST FRONT UNIVERSITY A Tower VE 10 York St KENSINGTON ALEXANDRA FASHION CITY
Wellington St W St Wellington 1
33 48
165 UNIVERSITY AVE
123 157 min QUEEN ST W 55
155 KINGKING STST W W 1 COLLEGE ST
DUNDAS ST W
181 120 32 PARK DISTRICT PLACE 160 MARKET
5 5 145
Heenan Pl Heenan Sony Centre Little
145
KING ST W ST KING Centre East Centre Adelaide St W St Adelaide
Toronto for the Norway
1 5
Hilton Alexandra Sun Life Sun
Strathcona FRONT ST W 150
145 UNION Performing Arts Park Pearl St Pearl Richmond St W St Richmond
Performing Arts Performing Park
Hotel Orilla St
Centre for the for Centre 123
Four Seasons Four
QUEEN ST W ST QUEEN
120 111 York St 97 min
60 55 22 FINANCIAL 4 York St 4
78
York St 141
DISTRICT
120
97 Station St 345 St Berti
55 107 York St 4 min 142 St Lawrence Market 120 Colborne St
York St 8 100
160 133
130 York St The Esplanade
Osgoode Hall Osgoode TD West TD 25
139 Tower 17
121 Union Station GO Bus Terminal 40 36
York St 180 39 7 109 Fairmont Royal York Royal Fairmont 1
Exchange Leader Ln 53
19 70 Tower 22 ScottLn
165 York St 121
130
Piper St Piper
100 Oxford
Tower due to increased Toronto St
St Lawrence
2 Omni King 123 32
50 Toronto-Dominion Centre for Union Station 20
Sheraton Centre Sheraton Edward Hotel Berczy Park the Arts Adelaide St W St Adelaide
Lombard St 27 5
St Lawrence Market Centre
26
FRONT ST W ST FRONT
TD North Tower North TD Wellington St W St Wellington 30
2
Richmond St W St Richmond 40 75 Old Post Oce Ln
37 Union Station Union 31 33
34 Scott St Scott St
Richmond Adelaide
Centre 6 Tower South Victoria St 17
Victoria St 24 TD 80 Metro Toronto Convention Centre North 21
12 10
78 36 18 26 25 20 15 FRONTSTE
KING ST W ST KING Sony Centre
Toronto-Dominion for the QUEEN ST W ST QUEEN 79 Performing Arts Bank Tower Bank Yonge
Dundee Nathan Phillips Square Phillips Nathan
Richmond Richmond Ching Ln Tower Place
18 KING ST E 100 18 25 Centre Colborne St
YONGE ST 1 77
Wellington St E
Richmond St E
Adelaide St E St Adelaide Royal Bank Plaza Bank Royal Tower 33
York St
North 4
85 Adelaide St W St Adelaide 14 3 1 69 53 8 1 4 2
129 6 89 2
100 HORE BLVD E 94 Sheppard St LAKE S
Air Canada Centre BAY ST 56
63 YONGE ST KING YONGE ST YONGE ST
Tower
73 South
40 Hockey Hall 2
1 36 4 100 60
132 2
146 2 1 King 55 142 55 Bremner Blvd of Fame 1
1
Temperance St Temperance West
Canadian
48
Richmond St W St Richmond
Exchange
Ernst & Ernst
Place Tower
Young Design
First 75
200 55 10
Grand Opera Ln Melinda St Commerce
BAY ST 70 GARDINER EXPY
11 21 UNION Court East 222
BAY ST Maple Leaf LAKE SHORE BLVD W 32 Jordan St 139 Square Cloud 15
BAY ST 302 76 Brookfield Place
171 30 Gardens
35 Commerce
40 16
55 56 BAY ST
BAY ST 330 3 Commerce Court 65
44
78
60 55
Union Station GO Bus Terminal Bus GO Station Union 366 Court West Court Commerce Commerce
Temperance St Temperance Court North
Trump International Trump k
FRONT ST W ST FRONT 199 392 l BAY ST min a
303 21 Court South Court
Hotel & Tower Tower & Hotel Scotia
1 1 w Commerce 25
Old City Hall City Old SOUTH Commerce
Brookfield Place Brookfield BAY ST e Plaza 40 t
Toronto 333 KING ST W ST KING u Court South
KING ST W Adelaide BAY ST 37 n
Centre 359 i
Wellington St W St Wellington Bay Trump
Bay 2 m Adelaide St W St Adelaide QUEEN ST W ST QUEEN
Richmond St W Richmond St International
Wellington St W Scotia 5 Adelaide Commerce
Plaza 401 33
Albert St Albert CORE LAKE SHORE BLVD W walking.
Centre Hotel & Tower Court West
Commerce
FRONT ST W Court North Court Bell Trinity Bell BAY ST
25 Toronto
Commerce 199
Court Square
GARDINER EXPY 35 171 32
333 30 37 21 44 359 40 303
CN Tower Adelaide St W St Adelaide
30 Toronto City Hall
Temperance St Temperance
50 20 UNION
Richmond St W St Richmond Toronto Harbour BAY ST BAY ST Commission
56
55 Court East Court 65
Commerce TO-01.14B 366 330 302 222
LAKE SHORE BLVD W 76
78 40 1 100 Ernst & 200 48 min Design Jordan St
10 Young 4 4 Exchange 55 South ST YONGE Fasion District 8 min Tower Royal Bank York St 10 Tower 120 110 HARBOUR ST 55 Plaza 70
HARBOUR ST 1
56 North
11 85 RBC Waterpark Place 10 Tower First 100
Temperance St Temperance TD Bank Map key Transit Canadian 63 73 94 Tower Place Waterfront 4 min Sheppard St 79
Hotel Multi-bike parking Subway Streetcar stop 77 14 85 100
Municipal parking lots Information Subway Line Bus stop York St TD South Richmond Tower Bike Share station Police station Regional rail/bus Train terminal Adelaide TD North
Map key Transit FRONT ST W Centre Tower
KING ST W Main PATH entrances Fire station National rail Taxi rank Toronto-Dominion Piper St Fairmont Hotel Multi-bike parking Subway Streetcar stop W St Adelaide Wellington St W Royal York Hospital Cycle path UP Express Barrier-free Centre Municipal parking lots Information Subway Line Bus stop subway entrance FINANCIAL
Bike Share station Police station Regional rail/bus Train terminal W Richmond St Exchange Main PATH entrances Fire station National rail Taxi rank DISTRICT TD West Tower Oxford Tower Tower 97 130 100
Hospital Cycle path UP Express Barrier-free 121 120 min 109
130 100 121 165 subway entrance 107 55 8 8 York St York St York St York St
160 120 60 133 78 111 120 141
Sun Life Orilla St
Heenan Pl To report damage Centre East 123 150 1
TO360 Pearl St or malfunction, please Waterfront
KING ST W To report damage Hilton 145 33 TO360 55 Wellington St W call 1 866 827 8725 Toronto or malfunction, please W St Adelaide call 1 866 827 8725 155 UNIVERSITY AVE 160 157 165 145 181 ST ANDREW 40 142 TOP-01.14 A Issue 1 – March 2015 TOP-01.03 B Issue 1 – February 2015 88 UNIVERSITY AVE 166 159 154
170 118
Sun Life 185 21 190 Centre West Emily St 156 FRONT ST W FRONT ST
830 200 St Andrew’s 180 Presbyterian 180
Church 73 145 182 171 120 Simcoe St Simcoe St Simcoe St 60 4
11 126 100 212 165 200
130 50 142 203 Simcoe 214
Place 200 155 225
Roy Thomson Hall
Pearl St
You are facing East at King St and University Ave You are facing North at Front St and Bay St Nelson St KING ST W WSIB- Wellington St W
21 CSPAAT
You are facing East at King St W and University Ave Adelaide St W You are facing North at Front St and Bay St David Pecaut Square
TIFF Bell Lightbox 3 min
Map key Transit Hotel Multi-bike parking Subway Streetcar stop Municipal parking lots Information Subway Line Bus stop Bike Share station Police station Regional rail/bus Train terminal Main PATH entrances Fire station National rail Taxi rank Hospital Cycle path UP Express Barrier-free subway entrance
To report damage TO360 or malfunction, please call 1 866 827 8725
INFO_000 Issue 0 (test print) – March 2015
Product name: TO620 Product name: TO460 Product name: TO750 Product name: TO230 Product name: Pillar Plan symbol: Plan symbol: Plan symbol: Plan symbol: Plan symbol: Overview: Overview: (Ad): Detail: Detail: (Info): i
Indicative product illustrations
to360 wayfinding strategy 1 pilot sign location planning 8 to360 2018 implementation handbook
Wayfinding maps
Wayfinding users have differing information needs that are best met through a variety of products such as printed maps, signs, web-based maps and digital applications. Underlying all of these products is clear and consistent wayfinding information.
TO360 Digital Consistency of content and presentation is Strategy A coordinated fundamental to effective wayfinding maps. wayfinding A graphic standard has been developed strategy should include different that includes features such as the media and touch display of average walking distances and points such as standardized pictograms. Information is on-street signs, printed maps, prioritized using a content tiering system. web browser oMuseum maps, and heads-up mapping mobile apps. Heads-up mapping that orients wayfinding Digital tools such as QR maps in the direction the user is facing. codes, RFI tags, wi-fi, and other features for all users technologies 483 that support Maps have been designed with a location-based Toronto range of users in mind and include City Hall City Hall services will be 100 Library Bell Trinity features such as contrasting sign Square reviewed as part 20 of this project. content and clear lettering. Albert St k al Nathan Phillips w Square Digital te nu i St James Base Map local identity m
Digital base TO360 maps highlight the diverse maps will be Old City Hall provided by neighbourhoods of Toronto by helping 60 50 the City, at no visitors and residents make connections cost, for use QUEEN ST W to important landmarks and destinations, 123 in wayfinding 55 products offered Sheraton 401 and between neighbourhoods. Centre Richmond 392 by TO360 Tower partners. 78 ichmond St W 85 73 65 FINANCIAL
St d
330 Bay 333 Adelaide Centre
130 100 94 76 Adelaide St W
141 77 109 Trump International
120 Hotel & Tower Toronto
Sun Life
Centre East
Centre 55 Commerce 69
TD North 12 Edward Hotel Court North West
Tower Jorda okSt York Commerce
78 Court West 199 Commerce Melinda St 2 10 Design Court Colborne St
Exchange ST YONGE 222
rlaSt Orilla
A ST BAY TD Bank 60 Toronto-Dominion Tower TD West Centre Ernst & Commerce 80
ct St Scott Tower Young Court East 53 56 Tower 100 Commerce Court South 120 30 2 8 24 26 Wellington St W to360 2018 implementation handbook 9
On-street signs
The family of TO360 on-street signs includes wide signs, narrow signs, finger posts, wall mount signs (single and double width) and transit shelter walking maps. Existing wayfinding signs will be updated to the TO360 standard.
Consistency in design and placement is 1 Area identification using fundamental to effective wayfinding signs, common neighbourhood providing predictability for users and names establishing a consistent brand identity. 1 2 Pointers to nearby destinations features for all users Wayfinding signs include features 2 3 Historic and cultural for all users such as maps that are interpretation located between 90cm – 140cm 4 Context map (15 minute above ground level. 4 walk circle) 3 well made and built to last 5 Detailed map (5 minute Durable materials are used such walk circle) as stainless steel, tempered glass, 6 Legend and anti-graffiti coatings that will 7 Partner identification withstand the rigours of city streets. 9 8 ‘Call 311’ logo for city customization 5 maintenance requests Standardized signs are paired with maps 9 Capacity for future and graphics that are customized to illumination reflect local character and landmarks.
6
7 8 10 to360 2018 implementation handbook
Become a project partner!
TO360 has been a partnered project from the very beginning. Partnerships will continue to play a major role in the project as TO360 Wayfinding is implemented across the city.
Partner TO360 relies on city funding for core Requirements sign and map repair and renewal Our project deliverables such wayfinding design, The Transportation Services Division partners look database development and sign will fund and be responsible for: for many of the maintenance. Contributions from our same things that • Sign cleaning and repair are needed by wayfinding partners will focus on the wayfinding users. • Periodic map updates They benefit from supply and installation of TO360 signs in any wayfinding neighbourhoods and commercial areas. • Mapping database maintenance system that has the features wayfinding design services required to help their members The Transportation Services Division sign location planning navigate the city will fund and be responsible for: Sept and get to their 2017 destination (and • Sign location planning studies initial budgeting back again) with confidence. • Local stakeholder workshops Project partners often look for wayfinding map database project confirmation a high-quality Oct – Nov The Transportation Services Division 2017 signs that stakeholder workshop are durable, will fund and be responsible for: attractive and contributes • City-wide base mappping to the street character. city funding approvals* • Detailed mapping to support Dec While the area wayfinding installations 2017 purpose of a incorporate into workplan wayfinding • Mapping database maintenance system is to help people navigate, sign supply and installation TO360 helps sign production partners in their Where there is interest in partnering, Jan – Jun marketing efforts BIAs and other partners will fund: 2018 by highlighting permit drawings the destinations, • Sign supply and installation* landmarks, neighbourhoods, • A one-time maintenance fee (10%) and the local July – Oct character of sign installation 2018 the area. to360 2018 implementation handbook 11
TO360 in your neighbourhood
TO360 on-street signs will be implemented in neighbourhoods where there is partner interest and pedestrian activity.
Program 5 year roll-out strategy 2018 sign costs Contributions Rollout of TO360 on-street signs will The supply and installation of on- (preliminary estimate) grow outwards from the pilot project, street signs has been tendered as a including full coverage in the downtown large multi-year contract to acheive 45% area and focused coverage in and around cost efficiencies. Sign design and Transportation Services Division main streets, BIAs, and transit stations. pricing will be refined further during Transit shelter walking maps will the factory prototyping phase. 18% be rolled out across the city. Sign costs include: Economic Development & Depending on partner interest, the • map supply and sign installation Culture Division following (approximate) sign quantities • a one-time maintenance fee of 10%. 18% are expected over this period: Sign costs do not include: BIAs • 480 – 560 on-street signs 19% • 1500 transit shelter walking maps • interpretive features such as historic photographs Other Partners • 140 updated Astral wayfinding maps (signs outside BIAs) • 270+ updated Bikeshare station maps * TO360 projects funded by BIAs are eligible for the EDC cost share program Program Staffing and Operating Costs 100% Wide Totem Narrow Totem Finger Post Single/Double Transportation $16,500–$17,500* $16,000–$17,000* $7,000–$7,700* Wall Sign Services Division $2,400 & $2,900*
FINANCIAL DISTRICT King St W & Bay St 12 to360 2018 implementation handbook
For further information please contact:
Chris Ronson TO360 Project Manager Pedestrian Projects, Public Realm Section Transportation Services City of Toronto T +1 416-392-8008 [email protected]
completed in october 2017 all images by steer davies gleave unless otherwise stated