CAREER SERVICES ANNUAL REPORT 2013-2014 TABLE OF CONTENTS

CAREER SERVICES MISSION STATEMENT...... 2 PURPOSE OF CAREER SERVICES

INTRODUCTION……………………………………………………………………………………………………..3-4

SELECTED STATISTICAL HIGHLIGHTS...... 5

ASWOT ANALYSIS 2013-2014……………………………………………………………………………………..6-11 Achievements Strengths Weaknesses Opportunities Threats

BUDGET OVERVIEW...... ………. 12

STAFF ACTIVITIES..…………...... ………………...13-17 *Personnel Updates *Staff Degrees Received *Enrollment in Degree Programs *Professional Development *Committee Participation *Computer Training *Professional Memberships *Community Service

EVALUATION/ASSESSMENT………………………………………………………………………………………18-19

FUTURE DIRECTIONS/FUTURE CHALLENGES……………………………………………………………….20-21

STATUS OF GOALS FROM THE 2013-2014 STRATEGIC PLAN...... 22-42

STATISTICAL INFORMATION AND EVALUATION/ASSESSMENT……..….……...... 43-49

UNIT/COLLEGE REPORTS...... ……….50-115 *Career Development Unit...... ………..50-57 *College of Arts and Sciences...... 58-89 *Brooks College of Health...... 90-96 *College of Education and Human Services...... 97-102 *College of Computing Engineering and Construction...... 103-112 *Volunteer Services………………………………………………………………………………………….113-115

EMPLOYER RELATIONS/ON-CAMPUS RECRUITING...... 116

SUMMARY OF EMPLOYER PARTICIPATION...... 117-127

CAREER SERVICES OBJECTIVES FOR 2014/2015/ CONCLUSION...... 128-134

CAREER SERVICES CONTACT INFORMATION……………………………………………………………....135

1 | P a g e

CAREER SERVICES MISSION STATEMENT

Career Services teaches students essential skills and encourages personal responsibility to explore and achieve career goals. Students are empowered to engage in self-assessment, career exploration, and job preparation. Additionally, Career Services develops and maintains relationships with a diversity of employers to provide networking and job opportunities for students and alumni.

The mission statement is the foundation for Career Services' strategic plan and it states that the purpose of career services at the University is to help students to identify skills and aptitudes, explore career interests, and integrate classroom theory with actual on-the-job work experiences, enhance employability after graduation, develop social responsibility through a variety of off-campus learning experiences, and to understand the dynamics of human relationships and cultural diversity.

More specifically, Career Services' purpose is to:

 Assist students in exploring and clarifying career goals, selecting suitable majors, and expanding their knowledge of career options.

 Educate students about the job search process, providing them with networking opportunities, and offering a range of employer recruitment programs.

 Develop and maintain mutually beneficial relationships with a diversity of employers to enhance students’ career exploration process and provide students with a variety of employment opportunities.

 Provide students with a variety of opportunities for experiential learning experiences to enhance the career exploration process, develop professional skills, and increase awareness of social responsibility.

 Provide students with tools and resources to explore and pursue graduate studies and professional programs.

 Provide the university community with current information about national and local employment trends.

 Collaborate with faculty, administrators, staff alumni/ae, community members, and other constituents to develop effective career programs, services, and resources.

The office supports learning through experience by providing opportunities for: intellectual development, civic and social responsibility, community service, cross cultural and global awareness, career exploration, ethical development, and personal growth.

2 | P a g e

CAREER SERVICES 2013-2014

INTRODUCTION Welcome to the July 2014 Career Services Annual Report.

The economy continues to move in a positive direction and we are seeing increases in the numbers of employers posting jobs and participating in on-campus recruiting programs and job fairs. Below is a brief comparison in employer activity:

For the 2013-14 Academic Year:  The total number of job and internship postings was 4712 which is an increase of 11.6% increase from the 2012-13 Academic Year (4220 jobs/internships posted).

 545 employers participated in our major job fairs which was an increase of 13% from the previous year (481 employers).

 322 employers participated in on-campus recruiting activities, an increase of 14.5% from last year (281 employers).

 6598 employers were registered in our online job posting/event management system, “Career Wings” which is a 14.7% increase from last year (5752 employers).

Employer activity has increased in all areas and we believe that we will continue to see these same levels of employer participation in the upcoming Academic Year.

Career Services accomplished much during the 2013-2014 Academic Year. Some of these important highlights include:

Continued Focus On Customer Service All Career Services staff members continue to provide quality customer services to all constituents with particular emphasis on serving students. From the Student Survey sent out in Spring 2014, Students provided the following ratings to these questions:  Ease of Contacting Staff: 66.3% Excellent/Very Good  Friendliness/responsiveness of Staff: 72.22% Excellent/Very Good  Counselor was open and interested: 67.67% Excellent/Very Good  Counselor was knowledgeable: 68.3% Excellent/Very Good  Please Rate our overall customer services: 68.72% Excellent/ Very Good.

Student Comments Include:  “Career Services is the best tool at UNF”  “Excellent Customer Service”  “Great staff!”  “Very friendly and helpful”  “You guys do a marvelous job with the resources available. Keep up the good work”  “Great events, extremely useful to students and alumni”  “Career Services helped me discover my interests and skills better. I was then able to narrow down which career path to follow”  “Excellent resume help!”  “Highly recommendable to anyone who’s seeking an internship to being a professional career”

3 | P a g e

Career Services Continues to engage students in the S.T.A.R. Program (Skills To Achieve Results). This program is designed to teach students the skills they need for a successful job search. The program involves: •Required resume critique •Required practice interview and critique •Attend or participate in two (2) workshops or programs from following choices: -Workshop 1: Resume and Cover letter writing -Workshop 2: Job Interviewing -Workshop 3: Job Search Strategies -Workshop 4: Applying to Graduate and Professional School

During the 2013-14 Academic Year, 1686 students participated in some aspect of the program and 266 of those students completed all steps of the STAR program and were recognized with a S.T.A.R. Certificate and a lapel pin. .

We also offered a wide range of career programs throughout the year getting the Career Services message out to all constituents on a constant basis. Programming included: Fall 2012 Spring 2013 -Osprey Career Fair-September -Osprey Career Fair-January -Pre-Law Day-October -CCEC Employer Showcase-March -Graduate and Professional School Day-October -UNF Majors/Minors Fair-March -CCEC Employer Showcase-October -Education Job Fair-April -Physical Therapy Job Fair-November -Public Service & Government Internship Fair -Volunteer Fair -Health Career Fair -UNF Alumni Job Fair-May

During the 2013-14 Academic Year, 2747 students and 545 employers/admission representatives participated in 13 major career programs/job fairs sponsored by Career Services.

Career Services offers a variety of career resources designed to help students research and explore career options and prepare for the world of work: -Career Library- hundreds of career books and directories covering all UNF majors -Career Services Webpages- links to hundreds of career related web resources -InterviewStream-an online practice interview program with over 3500 interview questions -Career Spots-professionally produced career videos covering a wide range of career topics -Focus 2-self-directed career development resource center with assessments and career exploration resources -WebPage Guides- series of career exploration and job search resources including resume and letter writing, interviewing, job hunting, applying to graduate school, and internships.

During the 2013-14 Academic Year, Career Services website had 49,926 unique visitors a 54% increase from 31,210 in 2012-13 to Career Services webpages. There were 227,501 page views which is down from the 251,155 in 2012-13.

Career Spots videos were viewed 3472 times, a 9.4% increase from 2012-13 (3173 times). 210 practice interviews were conducted using InterviewStream.

4 | P a g e

SELECTED STATISTICAL HIGHLIGHTS

 2631 new students and alumni registered in Career Wings

 5054 students and alumni actively used Career Wings

 266 Students completed the S.T.A.R. Program

 1686 Students participated in some aspect of the S.T.A.R program, a 19.7% increase from last year

 2747 Students attended Career Services major programs and job fairs, a 12.3% increase from last year

 592 Employers participated in major career programs and job fairs, a 23% increase from last year

 4296 students received one-on-one career counseling/job search counseling assistance

 322 companies and organizations participated in on-campus recruiting programs, a 14.5% increase from last year

 4712 Jobs and Internships were posted in Career Wings, an 11.65% increase from last year

 6598 employers registered in Career Wings, a 14.7% increase from last year

 49,926 unique visitors and 227,501 page views to Career Services webpage, a 54% increase from last year

 3472 views of New Resource: Career Spots (professionally produced career videos), a 9.4% increase from last year

 667 “Likes” of Career Services’ Facebook page, a 42.8% increase and 182 followers on Twitter (35.7% increase)

5 | P a g e

ASWOT ANALYSIS

ACCOMPLISHMENTS:

Director, Rick Roberts  Coordinated ongoing comprehensive strategic planning process for Career Services  Provided direct supervision for 7 A&P and 2 USPS Staff members  Served as Career Services Webmaster: Updating and maintaining all Career Services webpages including all written content and links.  Developed and designed (format, layout, content) 16 Career Guides for students on a variety of topics: - Job Search Strategies-tips on range of topics: interviewing, internships, job search, applying to graduate school. -Career Discoveries- career development guide for still exploring and deciding students. -Resume and Cover Letters: COAS, CCEC, COEHS, BCH- tips and sample resumes and letters for each college and those majors  Developed and designed Guide to Employer Services- An overview of employer career services and on-campus recruiting programs  Met and spoke with employers seeking to recruit at UNF-to provide an overview of services and develop recruiting strategies  Managed online job posting system: “Career Wings” to facilitate recruitment of UNF students and graduates by employers. Review and approve all employers seeking to access the system. (Added 845 new employers to system).  Conducted STAR Workshops (Resume/letter writing, interviewing, and job search) (9 Fall Workshops: 70 students attending and 11 Spring Workshops: 42 attending)  Conducted Workshop for Military Veteran Resource Center: Veteran STAR Program: Presentation ("How To Make the Most of A Job Fair")  In the absence of a Career Coordinator/Liaison for the College of Computing Engineering and Construction (August 9, 2013 -December 9, 2013), handled counseling appointments and class presentations.  Provided individual career counseling assistant for UNF alumni/ae who are one year past graduation  Met individually with students on a daily walk-in basis (10:00 a.m.- Noon) providing resume critiques and job search assistance (185 students/alumni)  Coordinated special topic panels, “Careers At Noon: Applying to Graduate and Professional Schools” (Spring)  Oversaw the planning and implementation for 13 Major Career Programs: 1. Osprey Career Fair (9-27-13) 2. CCEC Employer Showcase (10-9-13) 3. Physical Therapy Job Fair (11-5-13) 4. Pre Law Day (10-10-13) 5. Graduate and Professional Schools Fair (10-23-13) 6. Osprey Career Fair (1-31-14) 7. Public Service and Internship Fair (2-25-14) 8. CCEC Employer Showcase (2-26-14) 9. UNF Majors and Minors Fair (3-6-14) 10. Volunteer Fair (3-11-14) 11. Health Career Fair (4-15-14) 12. Education Job Fair (4-21-14) 13. UNF Alumni Job Fair (5-13-14)

545 Employers 2747 Students Participating

 Adjunct Faculty Member in College of Education and Human Services- Teach 1 Section of Career Planning: Fall 2013, and Spring 2014.

6 | P a g e

Associate Director, Vivian Senior  Ensured effective staff training and delivery of career counseling services. Assessment data indicated that 78% of students participating in career counseling services experienced a high level of satisfaction.  Managed the Career Discoveries Unit’s facilitation of over 131 career development workshops, programs and outreach events primarily targeted to freshman and sophomore level students.  Facilitated 65 career planning workshops and presentations.  Ensured effective career development programming. Assessment data indicated that 79% of students experienced a high level of satisfaction with learning how to identify and explore suitable majors and career options.  Developed a new collaborative program with the Office of Parent & Family Programs, titled, The Inside Scoop. This panel presentation allowed students to gain tips and insight from professionals who chose liberal arts majors. Three of the four panelists were UNF parents who interacted with over 50 students. Student feedback revealed that 98% strongly agreed or agreed that the event helped them learn how to engage in effective career planning.  Increased participation in the Career Connections program database, a collaborative initiative with the office of Parent and Family Programs. The system now maintains approximately 200 parents serving as information interviewing sources for students exploring careers.  Maintained collaborative partnership with the THRIVE Program, establishing Career Services as site for delivering career development and other targeted resources and services for students with Asperger’s Syndrome.  Maintained a collaborative partnership with the Honor's Program, resulting in the administration of career assessments to approximately 200 students participating in the Honors Freshman Colloquium.

Career Coordinator, Liaison to College of Computing Engineering and Construction, Scott Curry  Co-planned CCEC Employer Showcase for spring 2014. This event had a record 52 registered employers and a presence of 246 students/alumni.  Conducted 29 Classroom Presentations ("CCEC Employer Showcase Promotion”, “What Career Services Does for CCEC Students” & “Think About Construction Management”) .  Interacted with 181 unique employer contacts though email, phone, site visit & on-campus interactions, assisting them with recruiting from CCEC and advising on setting up effective internships.  Met individually with students in walk-in appointments providing resume and cover letter critiques, as well as career and internship search skills (131 students/alumni).  Served as Internship Coordinator for the School of Engineering  Completed BUL6840, Employment Law in the UNF MBA program with an “A” grade.

Career Coordinator, Liaison to College of Computing Engineering and Construction, Sharon Snow  Interacted with employers during the fall 2013 semester in the absence of a CCEC liaison for Career Services, to promote internships, co-ops and full time jobs.  Met with 310 CCEC students to assist with resume and cover letter critiques.  Successfully planned and implemented the Fall 2013 and Spring 2014 CCEC Employer Showcases in conjunction with the Career Services Event Planner and other members of the Career Services staff.  Assisted in all events sponsored by Career Services.  Presented to two Legal and Ethical Issues in Computing (CIS 4253) classes on how to write a resume and using Career Wings. Total of 76 students.  Presented to two High Tech Entrepreneurship (CIS 2931) classes on Career Services and Career Wings. Total of 37 students.  Presented to two Writing for Engineers (ENC 2463) classes on Career Services and the CCEC Employer Showcase. Total of 46 students.

Career Coordinator, Liaison to Brooks College of Health, Rachel Martin  457students seen by individual appointment from 2013 – 2014  29 workshops presented, reaching out to 726 students  83 meetings and contacts with faculty, administrators, and employers  Coordinated Physical Therapy Job Fair with 82 students in attendance and a 96% rating of good or excellent

7 | P a g e

 Coordinated Health Career Fair with 220 students in attendance and a 96% rating of good or excellent  Continued collaboration with Brooks College of Health Academic Advising through Living Learning Community and Healthy Ospreys Course and LLC Advisory Board

Career Coordinator, Liaison to College of Education and Human Services, Maria Castro  Maria conducted 42 presentations to COEHS internship classes, Career Planning students and UNF student groups. Through these presentations she was able to reach an estimated total of students 1534 which an increase of 39% during the 2013-2014 academic year.  Maria assisted an estimated 484 individual students from the COEHS. She accomplished this through appointments, walk-ins, phone calls, emails contacts, practice interviews, emailed resume critiques, Career Wings resumes critiques, and cover letter critiques.  64 COEHS students complete all 5 steps of the STAR program and obtained their STAR Certification, which resulted in a 16% increase from the previous academic year.  An estimated 555 COEHS students participated in the various parts of the STAR Program Panels via classroom presentations, one on one resume critiques or practice interviews provided by Maria.  She participated in 31Professional Development opportunities during this academic year.  Coordinated the Education Job Fair- April 21, 2014 150 students attended spring 2014 21 Schools/Organizations attended last year: 24 Schools/Organizations attended this year (14% increase from spring 2013)

Career Coordinator, Liaison to College of Arts and Sciences, Valarie Robinson  One of three Career Services Staff mentioned by name in this year’s on-line student survey. Annual Student On-line Survey Comments “Ms. Valerie Robinson is an asset, very helpful!” “Ms. Robinson was extremely helpful in assisting me with a critique of my resume. I have already referred a friend to visit the office to assist him with applying for internships and resume assistance.”  Continued to receive numerous Thank You emails for career assistance. Examples of Email Feedback “Valerie is a very warm, kindhearted person who genuinely cared to help me. I only spent an hour with her, yet she made a bigger impact on my experience at UNF than most professors have.” “I really appreciate how you gently re-directed me to an action plan and some steps I could take to get experience in a career option, to discover what gifts I could offer and what I could learn.”  1,179 individual career advisement contacts (face-to-face, phone, email) with students and alumni  59 contacts with COAS faculty, advisors, and student leaders to collaborate on career development initiatives  Assisted with the process of STAR Certification for over 198 COAS students based on the collaboration with the Criminal Justice Internship Coordinator and leaders of various student organizations. Over 1,035 students completed one or more components of the S.T.A.R. Certification process  Participated on four committees: COAS Academic Advisor Search, Pre-Law Program Advisory Board, the African American Faculty and Staff Association Social Action (diversity initiative), and the Career Services Website committee  Met with UNF EEO Director and INROADS Recruiter to collaborate on the university’s diversity initiatives beginning fall 2014  Served as Adjunct Instructor each semester for two courses: EDG 2000 Career Planning and IDS 3949 Elective Experiential Learning Internship  Participated and recorded notes for the UNF Metrics Retreat’s Internship/Experiential Learning unit meeting on March 7th 2014  Attended 28 free or low cost training and development workshops to enhance counseling and customer service skills  Over 30 meeting with COAS Coordinators to assure consistent service to students and alumni  Continued to maintain a satellite office in the COAS Academic Advising Office Suite

8 | P a g e

Career Coordinator, Liaison to College of Arts and Sciences, Dee Dee Wyckoff  931 student and alumni contacts via appointments, walk in’s, online resume reviews, emails, and Interview Stream Interviews.  39 presentations reaching 928 students, campus constituents, and community members  26 interactions with faculty, staff, students group members, and on campus constituents  198 students completed the STAR program and 1,035 students participated in the STAR program for 2013-14.  Received an “Osprey Ovation” from a Dec. 2013 alumni. The “Osprey Ovation” recognizes the positive impact that faculty/staff/Administrators have on the lives of UNF students as they soar to graduation.

Employer Relations Coordinator, College of Arts and Sciences, Brooke Hammon  Helped increase COAS internship postings in Career Wings by 31% over 2012-2013.  Made contact with 416 business professionals and visited/met with 102 during the year.  Have met with and is assisting 13 of the 15 departments in the COAS with their internship programs, including helping to create programs in the English and Chemistry departments, where none currently exist.  Gave 12 presentations on internships, Career Services and/or LinkedIn during the academic year, which yielded over 557 attendees.  Helped create the Political Science/Government internship website with Nancy Soderberg and Rick Roberts.  Created the Public Service & Government Internship Fair with the Political Science Department, which had 27 companies register and 138 students attend.  Created the Volunteer Fair, which had 36 companies register and had 168 students attend.  Employer ratings for the planning and organization of the Public Service & Government Internship Fair and the Volunteer Fair were an average of 98%, with the overall rating of the events at 96%.  Assisted in the planning and implementation of the new Psychology Internship Roundtable event by securing 8 employers to serve on the panel. Student attendance was 96.  Implemented a student marketing assistant for the Military Veteran’s Resource Center to act as a Peer Advisor in that office in order to bridge Career Services with our veteran student population.  Successfully rolled out the new Volunteer Services division of Career Services by hiring student Volunteer Coordinator, Sarah Rosen. o Have hosted 2 large volunteer events on campus during the Spring Semester: Supplies for Soldiers, which had 28 students volunteer to make 43 care packages for our local troops overseas, as well as the Spring Carnival for the children of Spina Bifida of Jacksonville and Mended Little Hearts, which had over 40 volunteers and 15 families in attendance. o Has documented and verified 359 student service hours. o Has met with 51 students to discuss volunteer interests. o Successfully implemented the new Volunteer Service Hours Verification survey in Qualtrics.

Career Counselor, Paula Michael Dass  Continues to take classes in the Ed.D. program in Higher Education Administration which compliments job responsibilities.  Association with the National Association of Collegiate Scholars has created opportunities for connections with Career Services. This past year, one Career Connections workshop was completed with this group and members partnered with our Volunteer Center to assist with an event.  Conducted 66 programs and presentations with 3380 students and met with 392 students in individual career counseling appointments.  Presented at 22 new student orientation sessions for a total of over 2160 students.  Established 20 contacts with faculty, administrators, and student group leaders.  Assessment data indicated 92% of students experienced a high level of satisfaction with the UNF Majors and 9 | P a g e

Minors Fair  Hired, trained and supervised four Peer Advisors. In addition to providing daily assistance to students, they facilitated 15 career programs, interacting with 232 students

Program Assistant, Stephanie Toro  Recipient of the Presidential Spot Award  Became advisor for new club: To Write Love on Her Arms (TWLOHA)

Program Assistant, Jackie Pruett  Managed the registration/payment process for a total of 12 events (6 Fall 2013 – 6 Spring 2014).  Employer Survey ratings for the planning and organization for all events was no less than 93% with an average of 98%. The overall rating of events was no less than 87% with the average of 94%.  Assisted in the new program planning and implementation of 2 new events for the Spring 2014 semester – Volunteer Fair and the Public Service/Government Internship Fair. Employer survey ratings for the planning and organization for both events were an average of 98% with the overall rating of the events at 96%.  Successfully implemented the transfer of all student surveys from hard copy to computer thus making it easier for the students upon exiting the events as well as reporting.  Provided guidance to new and existing employers with all aspects of each event as well as job posting information.  Continued to work with CSO & Touchnet to maintain and simplify registration and the payment process when possible.  Assisted exiting Marketing Assistant with a Marketing Manual to assist with questions regarding all aspects of marketing for Career Services.

Office Manager/Recruiting Coordinator, Ann Lelis  Maintained 3 departmental budgets (2 Auxiliary and 1 E & G) and Foundation account, and tracks budgetary expenses including but not limited to the transfers to Coggin Career Management Center and CCEC budget accounts.  Managed the operations of the recruitment program in the Career Services. Total new Employers in Career Wings is 322 for FY13-14.  Advertised all on-campus schedules / sessions and job postings to students and alumni through weekly e-mail blast, Facebook, Career Services Calendar of Events, UNF Calendar of Events, Osprey Update and flyers. Set-up 26 On- campus Interview schedules, 46 information sessions, and 28 Information tables for the year 2013-2014.  Managed the new system for contracts and agreement called iContracts for Career Services  Inputted the online Position Description Module for Career Services  Assisted the Event Assistant with all of our events, job fairs and workshops from registration to set-up. Processed check payments through Remote Deposit Capture and credit cards through Touchnet Marketplace.  Inputted and managed all Career Services S.T.A.R. workshops, reports and Practice Interview in Career Wings. Managed the Career Services’ calendar for room reservation for employers such as Kaplan and any on-campus recruiting.

10 | P a g e

AWSOT ANALYSIS- Continued Strengths Weaknesses  Talented, committed staff  Funding  Spacious/functional facility/space  Marketing/awareness  Leadership  Student participation  Staff is team-oriented  Economy-lack of jobs (makes our job more  Staff is like-minded/open/professional challenging)  Experience of staff at high level  Limited resources  Wide range of events/programs offered  Budget  Liaisons have offices in each college  Employer relations  Building relationships with faculty  Faculty resistance  Decentralized structure  Student misconceptions  Career Planning Classes  Gender diversity of staff  Staff longevity  Staff time to plan/brainstorm/develop  Staff Credentials  Need more employer relations dedicated staff  Staff Personalities  Need more career counseling staff  Staff diversity  Need more consistent OPS student staff  Staff creativity  Lack of student awareness of office  University-wide constituents/collaboration  Budget constraints- limited professional  Comprehensive array of services development opportunities  Technology (Career Wings, InterviewStream, Career Webinars)  Central location of Main office  Reach of branch locations  Customer service

Opportunities Threats  Established employer relationships  Economy  Expansion-potential space  Funding/Budgets- challenge planning events  Talented staff-creativity  Student apathy  Community connections  Faculty members providing resume writing  Growth in employer collaborations/partnerships assistance  Current faculty relationships are strong  Staff retention  Career Services website  Lack of job availability for students  Events  Academic advising in the Colleges moving towards career counseling of students  Improve log-in system  Mega Universities (UF, UCF,FSU)- makes it  Military vets difficult scheduling major job fairs and events--  Graduate students-prospective graduate competing schedules students  Faculty not aware of services, programs and  Connect and improve relationships with student resources organizations  Non-professional assessments given to students  Technology  Outdated Technology  Partnership with Student Government  Millennial generation traits  Career Mentor Program

 Employer sponsorship and participation  Utilization of space  Growth of satellite offices into full career centers  Enhanced collaboration with campus constituents  Social networks (Linked-in, Facebook, etc.

11 | P a g e

BUDGET OVERVIEW

Budgets are developed in the spring of each year by the Directors and submitted to the Vice President for Student and International Affairs for approval. These budgets reflect allocations, encumbrances, disbursements and fund balances. The Office Manager and the Director maintain departmental budgets. For the 2010/2011 Academic Year Career Services maintained the following accounts:

Education and General Development (Main E&G Account)-400800 This is the general operating budget for Career Services covering the following expenses: -Annual Site License for On-line Job Posting/Schedule Management System, “Career Wings” -Communication Charges (Telephones for staff members) -Convenience Copy Charges -Materials and supplies (day-to-day office supplies for staff)

Career Testing-State Auxiliary Account -346000 State Auxiliary Fund that processes student fees for all career assessments (MBTI, Strong Interest Inventory). This budget covers the following expenses: -Materials and Supplies: Cost of all online Testing/Assessments- to be Scored -Software License with Counseling Consulting Psychologists (CPP) -Convenience Copy- Cost of printing all completed assessments

Job Fair-Local Auxiliary Account -154300 This account is used to process all fees and expenses associated with major job fairs sponsored by Career Services. Expenses include: -Room Rentals: University Center and Student Union -Food and refreshments for employers participating in job/career fair -Marketing/Advertising for events- includes printing of flyers, posters, ground signs -Materials and Supplies for all events -Annual Salary and benefits for A&P Position: Events Coordinator -Salary for OPS Program Assistant for College of Computing Engineering and Construction -Local and State travel- for job development and employer site visitation

12 | P a g e

STAFF ACTIVITIES

Personnel Updates Stephanie Toro joined the Career Services staff as a Program Assistant (USPS) and Brooke Hammon joined the staff as an Employer Relations Coordinator (A&P) in January 2013. Nicole Sabol joined Career Services as the Marketing Coordinator (OPS) in August, 2012. Jocelynn Heck resigned her position as Events and Marketing Coordinator in October 2012 and left the University.

For 2013/2014, the following OPS Staff and OPS Students worked in Career Services:

Phillip Whalen, Peer Advisor Jasmine Morales, Peer Advisor Angelica DaVila, Peer Advisor Touchnorra Nguon, Peer Advisor

Janna Mosinyan, Student Assistant Shanice Williams, Student Assistant Sarah Plante, Student Assistant Allison Prevo, Student Assistant Francois Pierre, Student Assistant

Sharon Snow, OPS Career Coordinator Nicole Sabol, OPS Marketing Assistant Steven Farmer, OPS Marketing Assistant Nicole Ewing, OPS Marketing Assistant Crisen Agustin, OPS Events Assistant Antonio Toro, OPS Events Assistant Maria Reisseg, OPS Events Assistant Marina Rodriguez, OPS Events Assistant Joanna Ale, OPS First Year Experience Coordinator Sarah Rosen, OPS Volunteer Coordinator

Angelica Kendrick and Dawn Friedman, graduate students in the UNF Clinical Mental Health Counseling Program, interned in the Career Development Unit for the 2013-14 Academic Year.

13 | P a g e

PROFESSIONAL DEVELOPMENT 05/01/13 -Even Super Heroes have Day Jobs: “ How to Connect to Transform Higher Education,” UNF CPDT 05/01/13 -Building Your Heroic Body, UNF CPDT 05/01/13 -General Session: Customer Service in Higher Education, UNF CPDT 05/01/13 -Excellence Awards Ceremony and Luncheon, UNF CPDT 05/01/13 -Customer Service in Higher Education, UNF CPDT 05/01/13 -Learn UNF-VP Panel Discussion Accomplishments/Future Initiatives, UNF CPDT 05/01/13 -UNF Professional Development Forum – Power Up Your Productivity 05/02/13 -Current State of Social Media, Intern Bridge (webinar) 05/03/13 -CIRT: Blackboard Upgrade- Learn More About What's Better (hands-on session) 05/06/13 -“Career Services, Social Media, and Digital Identity Development”: Strategic Communications and Engagement” UNF CPDT 05/07/13 -Helping Students Translate Study Abroad for the Job Search, NAFSA Educators (webinar) 05/08/13 -FCC Statewide Employer Showcase and Conference 05/14/13 -A&P Annual Breakfast Meeting 05/15/13 -Exposing Liberal Arts Students to Business, NACE (webinar) 05/22/13 -AAFSA 2nd Quarter Meeting 05/23/13 -CPP Webinar: Ask an Expert – Finding Best-Fit MBTI Type 05/29/13 -Big Interview-Overview of Big Interview 05/30/13 -Nutrition Group: Healthy Habits for Life, Department of Health Promotion 06/05/13 -WordPress Training 06/07/13 -FLOWE State Chapter- Women in Higher Education Conference 06/11/13 -Focus2, Career Services 06/20/13 -Valuing Generations at Work, Corporate Care Works 06/26/13 -Retreat: Kelly Harrison-Redefining the Customer Experience 06/26/13 -Customer Service, UNF CPDT 06/26/13 -Effectively Communicating with Multi-Generational Customers, Corporate Cares Works 06/27/13 -CPP: Creating Inspirational Leaders: Beginning to Build Competencies in Today’s Leaders Webinar 07/16/13 -Webinar: Hardwiring Student Engagement with Career Development 07/18/13 -MBTI Workshop Series – What’s My Type? – Part III 07/18/13 -Your Health Care, Your Responsibility, Corporate Cares Works 07/24/13 -Creating Safe Spaces for LGBT Students 07/24/13 –Social Media Workshop 07/24/13 -TracDat: Strategic Planning and University Accreditation (SA-119) 07/31/13 -Accepting Credit Card Payments: Payment Card Industry Data Security Standards Compliance 08/06/13 – AAC Retreat, Presenter 08/20/13 -Workplace Bullying, Jacksonville Human Rights Commission & Adecco Group, 08/20/13 -Interns: To Pay or Not to Pay?, Jacksonville Human Rights Commission & Adecco Group, North Florida 08/20/13 -Hot Topics Luncheon (internships, social media), Jacksonville Human Rights Commission 08/27/13 -Search and Screening Committee Training, UNF CPDT 08/28/13 -Webinar – Innovations in Counseling: Working with Minority Populations 09/12/13 -AAFSA 3rd Quarter Meeting 09/16/13 -Creating a Positive Attitude, UNF CPDT 09/16/13 -Partnering with your Boss- Strategic Skills 09/18/13 -Resume Workshop, Career Services 09/18/13 -10 Reasons Your Resume is Sabotaging Your Job Search, Career Connections 09/19/13 -The 10 Biggest Resume Mistakes, Career Attractions (webinar) 09/19/13 -Resume Critique Group Discussion 09/24/13 -Webinar: Defining, Identifying, and Creating Targeted Campaigns for At-Risk Students 09/26/13 -Goal Setting, UNF CPDT 09/26/13 -Sister to Sister – Impostor Syndrome 09/26/13 -Webinar: Ask an Expert – The Strong Assessment: Practical Interpretation Strategies 10/01/13 -FERPA and Other Data Security Issues, UNF CPDT 14 | P a g e

10/01/13 –Emerging Threats: Fighting Fraud on the Fronts 10/09/13 -Get Unstuck, Career Attraction (webinar) 11/7/13 - 11-8/13 Florida Career Centers, Directors Meeting, Hosted by Florida A&M University 11/12/13 –Intro to Supervision 11/14/13 –Build, Manage, & Measure Community Engagement Webinar 11/14/13 -Sister to Sister – Healthy Eating 11/20/13 -Using Humor & Other Relaxation Techniques to Manage Stress in the Workplace, Corporate Cares Works 12/05/13 - AAFSA 4th Quarter General Assembly Meeting 12/09/13 - Career Services Orientation Training 12/12/13 - Webinar: Ask an Expert – Making it Simple: MBTI & Strong Tools in Career Counseling and Academic Advising 01/10/14 - Introduction to Banner Training 01/22/14 - Travel & Expense Training for Travelers and Approvers 02/07/14 - PCard Banner Training 02/10/14 – Focus 2 Online Career and Education Planning for College Students Webinar 02/12/14 - 2-23-14 Florida Career Centers, Directors Meeting, Hosted by Florida Gulf Coast University 02/13/14 - Webinar: Ask an Expert – Exploring MBTI Type Dynamics and Relationships 02/13/14 -Careers in Media and Entertainment-Evisors (webinar) 02/13/14 - Webinar: CPP-type and relationships 02/14/14 – MBTI Workshop Series: Type & Communication 02/19/14 – Student Affairs Budget Workshop 02/20/14 - Webinar – The Humanness of Minority Clients 02/20/14- Section 503: “An Overview for Career and Disability Services Professionals", NACE – Webinar 02/20/14-Teaching Online Essential Tools, UNF, CIRT Lab 02/20/14 - Webinar - Innovations in Counseling: Working with Minority Populations Training 02/27/14 - UNF 32nd Annual Martin Luther King Scholarship Luncheon 02/28/14 - Teaching Online Seminar 4100: Teaching Online Tool Essesstials 02/28/14 – Book Club: Session I 03/05/14 - Women’s History Month Luncheon & Awards 03/07/14 - Webinar – Becoming a Culturally Competent Counselor: A Process 03/11/14 -Disability Recognition, DRC, MVRC, UNF CPDT 03/20/14 -Webinar - Viktor Frankl: An Intimate Portrait 04/01/14 – LGBT: Legal and Practical Guidance for Colleges Webinar 04/02/14 - NACE Webinar: Section 503: An Overview for Career and Disability Services Professionals 04/04/14 - Generation W 04/04/14 -UNF Psychology/Criminal Justice Depts.-Forensic Science Day 04/07/14 - Effective Business Writing 04/10/14 -MBTI Type and Careers, UNF CPDT 04/11/14 - Community Learning Exchange and Summit on Community Engagement 04/11/14 - FLOWHE: What Your Wardrobe Says About You 04/14/14 - UCM iContracts (PUR-114) 04/17/14 - Webinar: Ask an Expert – Students, Stress, and MBTI Type 04/18/14 – Book Club: Session II 04/28/14-TOL6100: Teaching Online Seminar, UNF, CIRT Lab 04/29/14 - MBTI Workshop Series: Type & Innovation 04/29/14 – Excellence Recognition and Luncheon 04/29/14 – UNF Professional Development Forum - Keynote Speaker: What Would Einstein Do? 04/29/14 – UNF Professional Development Forum - Brain Food: Eating to Fuel Your Creativity 04/29/14 – UNF Professional Development Forum - Learn UNF: A VP Panel Discussion Highlighting UNF’s Accomplishments & Future Initiatives 04/29/14 – UNF Professional Development Forum - Social Media: Engage! 04/29/14 -MBTI Type and Innovation, UNF CPDT

15 | P a g e

COMPUTER TRAINING 07/22/13 - Creating Online Surveys: Level 1 07/24/13 - TRAC DAT Training 07/26/13 - Creating Online Surveys: Level 2 07/30/13 - Accepting Credit Card Payments: Payment Card Industry Data Security Standards Compliance Training 10/08/13-Power Up Your Productivity Potential, UNF CPDT 10/08/13 – iContracts for Student Affairs 10/29/13 – Online Position Description Module 02/12/14 – Self Service Budget Development Training 02/12/14 - CSO Webinar - Career Fair Management 03/14/14 - CSO Webinar - Job Management Best Practices 04/09/14 - CSO Webinar Interactive Year End Reports 04/14/14 –UCN IContracts 04/17/14 – iContracts

COMMITTEE PARTICIPATION  A & P Sick Leave Committee, Member  Academic Advising Council  Advisor, National Association of Collegiate Scholars (UNF Chapter)  African American Faculty & Staff Association (AAFSA) Social Action and Welfare Committee  African American Faculty & Staff Association(AAFSA)-Executive Board-Membership Chairperson (Diversity Initiative) Brooks College of Health Living Learning Community Committee  Campus Security Authority, Member  Career Services Cheerio’s Morale Committee  Career Services Customer Service Committee  Career Services Professional Development Committee  Career Services Website and Resource Development Committee  COEHS SOAR Program: CACREP Site Team Visit  College of Arts and Sciences Advisor Search Committee  Counseling Center Director Interviews  Learning for Life Advisory Committee  Performance Based Funding Metric, Participant  Pre-Law Program Advisory Board  Search committee for Career Services CCEC Career Coordinator position  Student National Education Association, Faculty Advisor  Student Records Committee  Undergraduate Studies Council

PROFESSIONAL MEMBERSHIPS  African American Faculty Staff Association (AAFSA)  American Association for Employment in Education (AAEE)  American Counseling Association (ACA)  Florida Career Centers (FCC)  Jacksonville Community Council Inc.  Jacksonville Regional Chamber of Commerce  Meninak of Jacksonville  National Association of Colleges and Employers (NACE)

16 | P a g e

 National Board for Certified Counselors (NBCC)  National Career Development Association (NCDA)  National Notary Association – State of Florida  Northeast Florida Career Professionals Association (NEFCPA)  Southeast Association of Colleges and Employers (SOACE)

COMMUNITY SERVICE  Blessed Trinity Catholic Church's First Eucharist Retreat  Boy Scouts of America, North Florida Council  Chets Creek Elementary School Advisory Council  Christ Is The Answer Sunday School Teacher  Christ Is The Answer Vacation Bible School Administrative Officer  Diocese of St. Augustine  Duval Country Teen Court Career Presentation  Duval County Teen Court  Fruit Cove Baptist Volunteer  Ft. Caroline Athletic Association  Hickory Creek Elementary School Second Grade Parent Volunteer  Jacksonville Symphony Chorus  Kernan Middle School School Advisory Council  Kiwanis Club of Jacksonville – Guest Speaker  Learning for Life  North Florida Health Corps, AmeriCorps – Guest Speaker – Jacksonville, Florida  Nourishment Network Annual Citrus Gleaning  Nourishment Network Annual Postal Workers Canned Food Drive  St. John’s Country Day School-Navigating Your Career Presentation  The Change Project – Career Planning for High School Juniors and Seniors  The Church of Jacksonville (CJAX) - Veteran’s Day Dinner Volunteer  UNF Continuing Education, Legal Studies Division  Unity Fest 2013

17 | P a g e

EVALUATION/ASSESSMENT

Career Services continues the implementation of a comprehensive assessment and evaluation program to analyze and evaluate the effectiveness of all career services, programs, and resources. Career Services staff members solicit feedback from constituents to gain a better understanding of their needs and satisfaction levels. Programs are revised, added, or eliminated based on feedback received. Below are brief summaries of the different components of the program:

ASSESSMENT PROGRAM COMPONENTS

1. Objectives and Outcomes In March/April of each year, Career Services staff members review the past year's programs, schedule programs for the upcoming Academic Year, and set objectives and outcomes. A complete schedule of programs/events and an Assessment Program is developed for the upcoming academic year.

2. Staff Evaluation As part of Career Services' assessment and evaluation program, staff members participate in an annual evaluation cycle of goal setting and evaluation: -March/April: Develop Individual and Department Objectives and Outcomes -April/May: Annual Performance Evaluation (A&P)

3. Staff Accountability and Record-Keeping Staff members maintain a number of record-keeping logs to track their travel, long distance phone calls, job development, site visitation, and liaison activity. Within 48 hours of conducting an outreach presentation, staff members complete and submit a "Career Program Summary" providing statistical data for career programs. This information is compiled in a spread sheet for the annual report. This form also provides a means for doing a cost-benefit analysis. This report provides data regarding dates and times, type of program, requestor, and a brief cost breakdown for the program.

4. Budget Development In March/April of each year, Career Services staff members create a tentative calendar of programs and events and develop a budget to cover the costs of all programs. Program summaries and evaluations are considered at this time.

5. Annual Report Compiled in June of each year, the Annual Report provides both narrative and graphical descriptions of Career Services' programs and activities for the Academic Year. The annual report also provides a statistical analysis of student and employer contacts throughout the year.

6. Staff Meetings/Minutes Career Services staff members meet the last Wednesday of each month from 8:30 a.m.-10:00 a.m. to discuss upcoming programs, services, policies and procedures, and other issues and concerns regarding all aspects of day-to-day operation. Minutes are compiled and distributed to staff by noon, Wednesday of each week to document achievement of objectives and outcomes.

18 | P a g e

ASSESSMENT PROGRAM: SOURCES OF CONSTITUENT FEEDBACK/INPUT

1. Online Comment Cards (Students and Alumni) Our front office staff members ask students who come into Career Services to take a few minutes to complete an online comment card and provide feedback about on their visit and the level of satisfaction with services.

2. Follow-up Survey- (Students) In April of each year, Career Services sends a follow-up survey to all students who registered with Career Services to get their feedback about our services, programs and resources.

3. On-campus Recruiting Programs-(Employers) Employers who recruit on our campus are asked to complete an evaluation at the end of the day.

4. Program Evaluations- (Students and Employers) Career Services has created a standard evaluation form that is used at all major career programs and workshops. These evaluations ask participants (students and employers) to comment on the program and their level of satisfaction with the program. A Program Summary is developed and written based on program registration and evaluation for all major programs: Fall Osprey Career Fair (September) Fall CCEC Employer Showcase (October) Pre-Law Day (October) Graduate and Professional School Day (October) Physical Therapy Job Fair (November) Spring Osprey Career Fair (January) Spring CCEC Employer Showcase (February) Public Service and Government Internship Fair Health Career Fair Volunteer Fair Spring Education Job Fair (April) UNF Majors and Minors Fair (April) UNF Alumni Job Fair (May)

5. Internship/Cooperative Education Program Evaluations- (Students and Employers) The Cooperative Education and Internship Program uses a number of evaluations for both individual student work performance and to assess the program. Forms include: Student Work Period Reports, Employer Evaluations, and Co-Op Orientation Evaluation Forms.

19 | P a g e

FUTURE DIRECTIONS

One of the biggest changes has been the creation of a series of performance metrics for the state universities. Two of these metrics have a direct connection to Career Services: the placement rate of UNF graduates after one year, and their salary level. The University will receive funding based on how well the University meets the metrics. These metrics will put a much stronger focus on the placement services that we offer to our students: resume and cover letter writing, interviewing, networking, and job hunting.

Students who wait until their senior year to start thinking about finding a job will definitely be at a disadvantage in this very competitive job market. It is important for students to start career planning as early as their freshman year and continue this process through all four years at UNF. Getting experience through internships and other experiential learning programs that complements their education and helps them to develop skills that will help make them marketable to employers. Outreach and marketing will be a very important component for Career Services to develop a comprehensive outreach program to all UNF students to encourage them to utilize our services, programs and resources. Career Services has requested a new position that will create and implement the marketing and outreach program.

Highlighting first-year career development experiences will also be critical in this process. The Career Discoveries Team headed by Associate Director, Vivian Senior, will develop and implement a comprehensive first-year experience career development program with strong focus on programs and services for freshmen to engage them in the career development process early in their UNF career. We will also expand our programs and services for sophomores and undecided or undeclared majors.

Career Services continues to develop and expand our wide range of career services, programs and resources through partnerships with each of the UNF Colleges. By having Career Coordinators in each college, Career Services has been able to reach more students and connect with more faculty and ultimately engage more students in their own career development. Staff members assigned as liaisons to these areas contact individual faculty members, speak to departments, meet with student groups, and conduct career presentations in classrooms. Each liaison is responsible for developing outreach and marketing strategies to heighten awareness about Career Services in their areas. In the 2014/2015 Academic Year we hope to continue to develop these working relationships and increase student and employer participation in all career programs.

Career Services has partnered with the College of Arts and Sciences (COAS) to increase internship opportunities and to encourage students to gain valuable experience in their field. Career Services Employer Relations Coordinator, Brooke Hammon, has been doing extensive outreach to the Jacksonville community to seek out and develop internship sites for COAS students. For the 2013-14 Academic Year, Career Services will continue to focus on the development of internships for COAS Academic Departments and students.

Career Services staff members will continue to focus on providing excellent customer services.

20 | P a g e

FUTURE CHALLENGES

Communication with all constituents on large university campus such as UNF continues to be a major challenge for Career Services. Many students tell us that “they didn’t know Career Services was here” or they “weren’t sure how they could help me.” It will be important to continually reach out to all constituents to keep them informed about Career Services and to motivate them to become engaged in their own career development. Getting the new position to develop a comprehensive marketing and outreach program will be critical for increasing student participation at all job fairs and career counseling services.

In order to meet the metrics that were developed by the State, it will be very important to focus a lot of our time and energy on the College of Arts and Sciences. Although internships are being added to most of the COAS programs, they are still optional and many students don’t yet see the value in doing an internship. We have our work cut out for us to encourage COAS students in all majors to consider participating in internship programs to gain valuable experience and to develop important job related skills. Increasing our COAS Career Coordinator’s hours from 28 to 40 hours per week will help us to focus the attention of COAS students and faculty on the importance of internships.

The 2014/2015 Academic Year should continue to see positive increases in terms of employer participation and employment opportunities for our students. We have already seen some increases in employer activity from the previous year and all signs are pointing to a continuing economic recovery. We hope this will translate into increased participation by employers at all of our major job fairs. We also hope that we will see large increases in the numbers of jobs being posted in Career Wings. This all translates into more job and career opportunities for UNF students.

Although the economy continues to improve, University budgets still have not changed much and we continue to “do more with less.” Our dedicated staff members have accomplished much with limited resources and we hope that we will see additional funding and resources to help us expand our career services and programs.

21 | P a g e

University of North Florida Career Services Goals and Objectives 2013-2014

Career Services Mission Statement: Career Services teaches students essential skills and encourages personal responsibility to explore and achieve career goals. Students are empowered to engage in self-assessment, career exploration, and job preparation. Additionally, Career Services develops and maintains relationships with a diversity of employers to provide networking and job opportunities for students and alumni.

Department Goal #1: Develop and implement a comprehensive First Year Experience career development program titled “Career Discoveries”. University Goal # 1: Cultivate a learning environment that supports intellectual curiosity, academic achievement, and personal growth. University Goal # 5: Secure fiscal, physical, and technological resources aligned with the University's mission and values. Division Goal # 1: Enhance and cultivate an environment that encompasses body, mind and spirit pedagogy (holistic development) in which our University community ensures optimal student learning.

Action 1: Offer customized career counseling and assessment services to assist with major selection and career exploration. (Timeline: July 2013-June 2014). Persons Responsible: Associate Director and Career Counselor. Career Counselors continue to offer effective career counseling and assessment services. Our team is trained to meet students where they are and each student is provided with a personalized action plan indicating the next best step to career planning success. We have maintained our use of premiere formal assessments such as the Myers-Briggs Type Indicator and Strong Interest Inventory. We also recently upgraded to a different informal option, FOCUS 2, to accommodate students who may not be able to afford the fee for the formal assessments. Two Graduate Clinical Mental Health Counseling Interns were also added to our team and trained as Career Counselors. Action 2: Modify scheduling process to accommodate students visiting for career counseling appointments. (Timeline: July 2013 – June 2014). Persons Responsible: Associate Director and Support Staff. Career Counselors regularly adjusted schedules to accommodate student requests. However, during the peak seasons, we deliberately converted to a walk-in model offering 30 minute slots, on the spot, to accommodate as many students as possible. Action 3: Plan and implement career discoveries programming (Timeline: July 2013 – June 2014). Persons Responsible: Associate Director, Career Counselor, and Support Staff. Planned and implemented various new programs during the Fall Semester. A two-part workshop series was offered titled, “How to Choose A Major: It’s Not What You Think” and “Got a Major: Now What?”. Another new program is a collaborative venture with the Office of Parent and Family programs titled, “The Inside Scoop”. This panel presentation allowed students to gain tips and insight from professionals who chose liberal arts majors. Three of the four panelists were UNF parents who interacted with over 50 students. In partnership with the program director of the Bachelor of Social Work (BS) program, an information session was held to provide students with program and career information. Additionally, two informal career workshops were added for the Intercultural Center for Peace. These included topics on using social media to explore careers and top companies and careers for minorities. Three workshops on exploring careers with any major were given at the Veteran Star event. Action 4: Implement the Career Connections Program connecting students with professionals in various fields for in depth career exploration. The Career Connections Program is fully operational. We currently have 201professionals, representing a diverse array of careers, who voluntarily registered to provide information interviews for students. We have been proactively marketing this resource to students. Students are required to participate in a brief orientation before gaining access to the database of professionals. 22 | P a g e

During this past year, we conducted 34 orientations for 258 students. Action 5: Enhance the delivery of career assessment workshops. (Timeline: July 2013 – June 2014). Persons Responsible: Associate Director and Career Counselor. Staff members qualified to interpret career assessments regularly research information and participate in professional development webinars to remain current with insight and knowledge shared with students. We facilitated 50 group interpretations for 1441 students. Action 6: Develop resources targeting Social Media/digital identity and the impact on career planning. (Timeline: July 2013 – June 2014). Persons Responsible: Associate Director, Career Counselor, Career Coordinator and Marketing Assistant. Select team members participated in a three series webinar targeted to helping students develop an effective digital identity. Insight gained is being reviewed for developing a quick tips sheet for students. A current Linkedin brochure was updated. This resource is provided to students to encourage development of their online professional profile. Additionally, two informal career workshops were added for the Intercultural Center for Peace. These included topics on using social media to explore careers and top companies and careers for minorities. The importance of maintaining a professional and appropriate digital identity was also emphasized during presentations at all new student and parent orientations. Action 7: Deliver interactive programming during student and parent orientations. (Timeline: July 2013- June2014). Persons Responsible: Associate Director and Career Counselor. Both the parent and the student presentations were enhanced and updated to provide an interactive environment for participants. In particular, we aimed to motivate freshman to meet with a career counselor, participate in Career Services programming and jumpstart the major selection or career planning process. We conducted 24 student orientations with over 2396 students in attendance and 14 parent orientations with over approximately 1829 in attendance. Action 8: Collaborate with staff in Housing & Residence Life to offer targeted programs and services for first year students. (Timeline: July 2013-June2014). Persons Responsible: Associate Director and Career Counselor. Meetings and follow-up emails were conducted with Residence Life staff to determine a good strategy for connecting with freshman residents. Our part-time Career Counselor facilitated 12 tabling events for “walk-up” career counseling related questions and interacted with 172 students. Action 9: Collaborate with the Academic Center for Excellence to offer the Majors & Minors Fair. Persons Responsible: Career Counselor. Collaborative communications via meetings, phone calls and emails were numerous and continuous with ACE staff to plan the 2014 Majors and Minors Fair. Action 10: Hire an OPS Career Advisor to assist with delivering programs and services. (Timeline: July 2013-June 2014). Person Responsible: Associate Director. A part-time Career Counselor, former graduate counseling intern, was hired to assist the Career Discoveries Unit. Action 11: Manage a team of Peer Advisors to assist with programming, marketing and outreach initiatives. (Timeline: July 2013-June 2014). Person Responsible: Career Counselor. Two Peer Advisors (work-study) were retained for the 2013-2014 academic year and two others were hired to support the Career Discoveries Unit. These student staff assisted students in the office, maintained the career library and promoted events at the Career Services table on Market Days. Additionally, a volunteer Peer Advisor was interviewed and hired to assist the returning two Peer Advisors. A fourth Peer Advisor was interviewed and hired for the Spring 2014 semester. Action 12: Maintain and update the Career Library. (Timeline: July 2013-June 2014). Person Responsible: Career Counselor. Outdated books were purged this year to make room for current versions and to add new categories. Over $3500 was allocated to purchase a wide array of resource guides, magazines and books which have been purchased and received to update the Career Library. These resources have been labeled and added to the library catalog for in-office use by students and professional staff. Action 13: Enhance career education materials and resources. (Timeline: July 2013-June2014). Persons Responsible: Associate Director and Career Counselor.

23 | P a g e

A Federal jobs binder was created that provides information on federal jobs by major, undergraduate internship and graduate internships. Additionally, two majors exploration binders were added that includes a list of handouts describing job titles and places of employment for a wide list of majors. These items were labeled and shelved in the career library as student references. After a discussion with the Director of the Disability Resource Center, a new category of resources were purchased for the career library to support our 690 students at UNF with ADHD and any other interested student. Additionally, career resources for our military and veteran students were purchased to support this growing population. With the addition of the Volunteer Center to Career Services recently, career library resources were added that provides information about not-for- profit careers and other service related occupations. Books for students interested in exploring various service projects around the world were also added.

Outcome 1: Students will learn effective strategies for choosing majors and identifying suitable career options. Outcome 2: Students will learn how to explore majors, careers and gain an understanding of occupational and employment trends. Outcome 3: Students will utilize Career Library resources to research potential careers. Outcome 4: Students will learn how to engage in effective career planning throughout their college career. Outcome 5: The number of students participating in career counseling services will increase. Outcome 6: The number of students participating in Career Discoveries programming will increase.

Evaluation 1: A follow-up survey will be given to students utilizing career counseling services. At least 75% of respondents should answer "Strongly Agree" or "Agree" when asked: “After using career counseling services I know how to make informed decisions when identifying and choosing a major or career path?” Career Services conducted a follow-up survey in April 2014 with all students and alumni registered in Career Wings. 78.04% Strongly Agreed or Agreed with this goal. Evaluation 2: A follow-up survey will be given to students participating in career exploration activities. At least 75% of respondents should answer "Strongly Agree" or "Agree" when asked: "Our goal was to teach you how to identify and explore suitable majors and career options. Did we meet this goal?" Career Services conducted a follow-up survey in April 2014 with all students and alumni registered in Career Wings. 78.65% Strongly Agreed or Agreed with this goal. Evaluation 3: A follow up survey will be sent to students registered in Career Wings, for those who indicated they utilized the Career Library, at least 75% will indicate: “Strongly Agree” or “Agree” when asked: "The goal of our Career Library is to provide resources needed to help you research potential career opportunities. Did we meet this goal?” Career Services conducted a follow-up survey in April 2014 with all students and alumni registered in Career Wings. 65.32% Strongly Agreed or Agreed with this goal. Evaluation 4: Evaluation forms will be given to students who attend career discoveries programming. At least 75% of respondents who attend should answer "Strongly Agree" or "Agree" when asked: Please rate whether you were able to “learn how to engage in effective career planning?” Majors & Minors Fair: 90% of students strongly agreed or agreed when asked if they were able to “learn more about career planning and exploration options and strategies?” The Inside Scoop: 98% strongly agreed or agreed that the event learn how to engage in effective career planning?” Evaluation 5: Calculate the number of students participating in career counseling services. We should see at least a 10% increase. We noticed an 11% decrease in students participating in individual appointments. We are currently developing and implementing marketing strategies to ensure that students are aware of this service and that key advising and other campus constituents refer students earlier in their first year. While the number of individual appointments decreased, we noticed an increase in student participation at programs as noted below.

24 | P a g e

Evaluation 6: Calculate the number of students participating in career development programming and events. We should see at least a 10% increase. We experienced a 24% increase in participants with career discoveries programming.

Continuous Improvement Career Services continues to focus on developing First-year career development experiences. Getting students to engage in their own career development process in their first-year will enable those students to plan their major, courses, and their career and avoid making important career decisions by trial and error. Joanna Ale, Career counselor began working in Career Services as an OPS First-year Experience Career Counselor and her focus has been on developing first-year experience career development programs. We will continue to add to these programs and services for the Spring 2014 semester. The Director of Career Services submitted a 5-year Action Plan to the Vice President of Student and International Affairs requesting to create a new A&P First Year Experience Coordinator position to focus on outreach and programming for first-year students.

The UNF Orientation Committee changed the format for Student/Parent Orientation and the resulting change has enabled Career Services more opportunities to interface with students and parents as they start at UNF. Orientation now takes place over a two-day period with a presentation to students and parents on day 1. On Day 2 there is an presentation to parents only and the students come to Career Services in groups of 12-25 for 45 minutes. Career Services staff have an opportunity to engage the students in fun career development activities and to explain career development services and programs. Students are not only introduced to Career Services staff but they also come into Career Services and see our facilities and resources.

Department Goal #2 Ensure effective and efficient delivery of career services to all constituents. University Goal #1: Cultivate a learning environment that supports intellectual curiosity, academic achievement, and personal growth. Division Goal 1: Enhance and cultivate an environment that encompasses body, mind and spirit pedagogy (holistic development) in which our University community ensures optimal student learning.

University Goal # 4: Affirm the university's public responsibility through civic and community engagement. Division Goal # 2 Affirm the University’s public responsibility through civic engagement and community-based learning and research.

Action 1: Maintain qualified and effectively trained frontline full-time and student staff members. (Timeline: July 2013-June 2014). Persons Responsible: Director; Associate Director; Support Staff. All Career Services staff members meet the qualifications required for their respective positions. Training and cross training are provided for all A&P, USPS, OPS, and OPS Student Assistants to ensure delivery of quality customer service. Action 2: Career Counselors and Career Coordinators /Liaisons will demonstrate appropriate expertise and effective application of helping skills when assisting students. Persons Responsible: Career Counselors and Career Coordinators, Director and Associate Director. (Timeline: July 2013-June 2014) Career Counselors and Career Coordinators meet with their respective supervisor each month to ensure that they are on track to accomplish their goals and objectives. All staff meet once per month to discuss delivery of services, implementation of programs, and development of resources. Action 3: Maintain effective employer relations when coordinating on-campus recruiting events and job fairs for each of the four colleges and maintain effective working relationships with local area, regional, State, and National employers and/or graduate and professional school recruiters. Persons Responsible: Director and Career Coordinators/Liaisons; Employer Relations Coordinator, Support Staff. (Timeline: July 2013-June 2014) Brooke Hammon, Employer Relations Coordinator, connected with over 272 employers since July 2013 via phone, visits, networking events and email. This helped grow the fall career events and helped gain contacts for the spring 2014 events. Employer outreach for internships, for the College of Arts and Sciences, was assigned to Brooke Hammon. Valarie Robinson, one of the Career Coordinators for the College of Arts and Sciences, connected with an additional 16 employers via 25 | P a g e phone and email contact. Valarie also reached out to over 24 law school recruiters for Pre-Law Day held October 10, 2013. Dee Dee Wyckoff, one of the Career Coordinators for the College of Arts and Sciences, met with or corresponded with 8 employers. She was also asked to coordinate the Graduate and Professionals Schools Fair in Fall 2014. This will allow Ms. Wyckoff to connect with various recruiters from Graduate and Professional Schools.

Scott Curry, Career Coordinator for the College of Computing, Engineering & Construction connected with 181 unique employers consisting of 132 emails, 36 phone calls, 7 on-campus meetings and 7 site visits in the period from December 17th, 2013 to April 30th, 2014.

Rachel Martin, Career Coordinator for the Brooks College of Health, connected with 49 employers during the 2013-2014 academic year. This is a 188% increase from the previous year. The liaison reached out to more employers for the Health Career Fair in April 2014 and the PT Job Fair in November 2013.

Maria Castro, Career Coordinator for the College of Education and Human Services, connected with 27 employers during the 2013-2014 academic year. In addition, the liaison reached out to over 25 recruiters during the Education Job Fair held during the Spring 2014. Action 4: Maintain job, internship, and co-op postings in Career Wings (Timeline: July 2013 –June 2014) Persons responsible: Director, Career Liaisons, Events and Marketing Coordinator, Employer Relations Coordinator, and Office Manager. Career Services has budgeted to maintain an annual site license for “CSO Interfase” which is an online job and internship posting system and on-campus recruiting management system. Action 5: Expand the current action plan to strengthen and grow the Internship Program for the College of Arts and Sciences. (Action plan to be implemented in 2013-14). Person Responsible: Director, Employer Relations Coordinator. (Timeline: July 2013-June 2014). There were 288 internships for COAS majors put into Career Wings from May 1, 2013-April 30, 2014. This is up from 209 during the same range in 2013, a 31% increase. Moreover, Brooke Hammon is working with 13 of the 15 departments within the COAS in order to continue to grow and implement a robust internship program for those programs. This includes working with departments on getting an official course curriculum, possible internship fairs and internship opportunities tracked and marketed throughout all departments. Outcome 1: Student responses on evaluations and follow-up surveys should indicate high levels of satisfaction with Career Services' overall customer service. Outcome 1a: Students will indicate high levels of satisfaction regarding the friendliness, responsiveness and ease of contacting Career Services. Outcome 2: Students will indicate high levels of satisfaction regarding effectiveness and assistance provided by Career Counselors and Career Coordinators/Liaisons. Outcome 3: Employer feedback will indicate high levels of satisfaction with Career Services’ customer service. Outcome 4: Career Services will maintain the total number of job, internship, and co-op postings in Career Wings for the four colleges. Outcome 5: Career Services will continue to expand the Internship Program for the College of Arts and Sciences.

Evaluation 1: Using a follow-up survey, 75% of students should indicate "Excellent" or "Very Good" when asked to rate Career Services’ overall customer service. Career Services conducted a follow-up survey in April 2014 with all students and alumni registered in Career Wings. 68.72% Indicated “Excellent” or “Very Good.” Here are a few of the positive comments received from students: “Career Services is the best tool at UNF” “Excellent customer service!” “Great Staff”

26 | P a g e

“Very friendly and helpful” “You guys do a marvelous job with the resources available. Keep up the good work” “Great events, extremely useful to students and alumni” “Career Services helped me discover my interests and skills better. I was then able to narrow down which career path to follow” “Excellent resume help!” “Highly recommendable to anyone who’s seeking an internship to being a professional career” Evaluation 1a: Using a follow-up survey, 75% of students should indicate "Excellent" or "Very Good" when asked to rate the friendliness and responsiveness of staff and the ease of contacting Career Services. Career Services conducted a follow-up survey in April 2014 with all students and alumni registered in Career Wings. 72.22% Indicated “Excellent” or “Very Good.” Evaluation 2: Using a follow-up survey, 75% of students should indicate "Excellent" or "Very Good" when asked to rate their career counselor’s or college liaison’s knowledge, openness, and interest in providing assistance. Career Services conducted a follow-up survey in April 2014 with all students and alumni registered in Career Wings. 67.67% Indicated “Excellent” or “Very Good.” Evaluation 2a: Using a follow-up survey, 75% of students should indicate “Strongly Agree” or “Agree” when asked if they would refer Career Services to a friend. Career Services conducted a follow-up survey in April 2014 with all students and alumni registered in Career Wings. 83.26% “Strongly Agree” or “Agreed.” Evaluation 3: Using a follow-up survey and evaluation forms, 75% of employers should indicate "Excellent" or "Very Good" when asked to rate Career Services’ customer service. All employers who participate in on-campus recruiting activities (interviews, information session, information table) are asked to complete an evaluation. 100% of the employers indicated Excellent or Very Good in terms of Career Services customer service. An Evaluation form is given to all employers who participated in major job fairs and events. They are asked to rate Career Services’ customer service: Osprey Career Fair- Fall 2013- 87.27% Excellent or Very Good CCEC Employer Showcase-Fall 2013- 79% Physical Therapy Job Fair- Fall 2013- 96% Pre-Law Day- Fall 2013- 100% Osprey Career Fair- Spring 2014- 92.19% CCEC Employer Showcase- Spring 2014- 77% Education Job Fair- Spring 2014- 100% Alumni Job Fair- Spring 2013- 91.67% Public Service and Internship Fair- Spring 2014- 100% Health Career Fair- Fall 2014- 89% Evaluation 4: Analyze data from Career Wings to determine numbers of job, internship, and co-op postings in system and compare to previous year. Career Services will maintain all job/internship/co-op postings. For the 2013-14 Academic Year, there was a total of 4712 job, internship, and co-op postings in the system compared to 4220 in 2012-13. This is an increase of 11.65% There were 288 internships for COAS majors put into Career Wings from May 1, 2013-April 30, 2014. This is up from 209 during the same range in 2013, a 31% increase. Evaluation 4a: Analyze data from Career Wings to determine the number of employers who participated in on-campus recruiting programs and events; compare to previous year. Career Services will maintain the total employer and recruiter participation. 322employers participated in on-campus recruiting activities during the 2013-14 Academic Year. This compares to 281 for the 2012-13 academic year. This is an increase of 14.5%. Here is a breakdown of recruiting activity:

 On-campus Interviews: increased from 23 to 26 13% increase  Information Sessions: stayed the same from 46 to 46 0% increase

27 | P a g e

 Information Tables: decreased from 34 to 28 17.6% decrease  Job Fairs/Recruiting Events: increased from 443 to 592 33.6% increase  Total Number of Employers: increased from 281 to 322 14.5 % increase

The number of Employers registered in Career Wings increased by 5752 to 6598, or a 14.7% increase when compared to the previous year. Evaluation 5: An expanded action plan for the COAS Internship program will be created and implemented. Brooke Hammon has met with and is working with 13 of the 15 department chairs and designated faculty within the COAS in order to continue to grow and implement a robust internship program for those programs. This includes working with departments on getting an official course curriculum, possible internship fairs and internship opportunities tracked and marketed throughout all departments. It is the goal to have a robust internship program located within all academic departments of the COAS. The action plan to make sure this happens is to work with all departments to create a program if one does not currently exist, as well as work with the departments where an internship course does exist in order to help grow the number of internship opportunities in the community for our students. So far, all departments in the COAS have an internship course available to their students except for 3: Mathematics & Statistics, English, Chemistry. Brooke is currently working with department chairs and/or faculty of the English and Chemistry departments in order to create an internship program for those departments. It is also a part of the plan to help market all internship opportunities located in Career Wings by continuous communication to the department chairs and internship course instructors. In addition, Career Services hopes to team up with the academic departments in order to host annual internship events specifically for their students to help promote and encourage them to enroll in internship courses. So far, two (2) events have been created that align with this plan: the Public Service & Government Internship Fair and the Psychology Internship Roundtable. Some departments, such as the Criminal Justice and Communications departments, already have events like this that they have been hosting in the past and will continue to do so in the future. It is in our plan to eventually expand these type events into other departments as well.

Continuous Improvement In August, 2013, Rebecca Johnson, the Career Coordinator and Liaison to the College of Computing Engineering and Construction (CCEC) left Career Services and the University of North Florida. A search was conducted for this position and Scott Curry was hired and started on December 9, 2013. This position is responsible for the employer relations for CCEC. As a result, our employer relations outreach was not at full-potential for the Fall 2013 Semester. Now that Scott Curry has joined Career Services, we should see an increase in employer outreach for CCEC. Career Services continues to work with employers to help them develop effective recruiting strategies at UNF.

Career Services also focuses on customer service for all constituents. Staff members and student assistants are cross trained to be able to provide accurate and helpful information and assistance to constituents. Brooke Hammon, the Employer Relations Coordinator continues to reach out to employers in the Jacksonville Area to develop internships for College of Arts and Sciences Students.

Sarah Rosen, Student Volunteer Coordinator for the newly implemented Volunteer Services, has been reaching out to on and off-campus entities in order to develop volunteer opportunities for students, as well as meeting with students to make them aware of these opportunities. Since her hiring in November 2013, Sarah has met with 51 students and has given 20 presentations to various departments on campus. She continues to collaborate events with over 24 UNF departments, as well as with over 30 community partners. For the spring semester, nearly 400 volunteer hours were logged by students by our newly implemented volunteer hour verification survey.

For 2013-14 our customer ratings from Employers met or exceeded our goals. We continue to focus on working closely with employers to help them develop effective recruiting strategies.

28 | P a g e

Although 83.86% of students responding to our survey indicated they would refer their fellow students to Career Services, for 2013-14 , several of our customer service assessment metrics were below the goal of 75%. Career Services is taking several steps for 2014-15 to bring these satisfaction levels back up to the desired levels: 1. Career Services has formed a Public Relations/Customer Service committee with 5 members of the Career Services staff serving on this committee. This committee will look at our services, programs, and resources in relation to our constituents. This will include: customer services, marketing and communication to constituents, and ensuring a consistency to the message being communicated to all constituents in person and through various media. 2. A second committee: Staff and Resource Development will be comprised of 5 Career Services staff members. This committee will seek out professional development and training opportunities for staff. This will include bringing in guest speakers for skill development. The committee will also look at our programming and resources to ensure we are meeting the needs of students. This will include the Career Services website and career workshops. Both committees will focus on the development and delivery of quality customer service.

Department Goal #3: Implement a comprehensive outreach and marketing program to increase awareness for all constituents about Career Services’ programs and resources. University Goal: #2 Recruit and support a diverse community of students, faculty and staff. Division Goal #4: Continue to inculcate, infuse and promote university wide ethical behavior and social responsibility.

Action 1a: Increase the department’s communication with students and alumni through the use of social media (Timeline: July 2013 – June 2014). Person Responsible: Events Coordinator and Office Manager. Career Services hired Nicole Sabol, OPS Student Marketing Assistant, to coordinate outreach and marketing for all Career Services programs and services. This position manages the Career Services social media including Facebook, Twitter and Instagram. Nicole graduated in December, 2013 and Steve Farmer joined Career Services for Spring 2014. Action 1b: Utilize student assistants (through Work Study, internships or co-ops) to expand the department’s marketing outreach particularly through social media (Timeline: July 2013 – June 2014). Person Responsible: Events Coordinator; Director. In addition to the OPS Marketing Student Assistant, Career Services hired a Student Marketing Assistant through the College Work Study program. This position works 15-20 hours per week and works with the Marketing Assistant to prepare road signs for job fairs and major programs and place them in strategic locations on campus. This position also assists with Facebook and Twitter. Action 2: Promote the Career Wings system on-campus to students and assist students in its daily use and operation as a result of outreach efforts. (Timeline: July 2013 – June 2014). Persons Responsible: All Staff. Career Services continues to promote the online job posting system, Career Wings, to all students. For the 2012-13 Academic Year, there were 5329 active users in the system. In the 2013-14 Academic Year there are 5054 active users. Action 3: Increase the awareness of Career Services through on-campus presentations, promotional materials, meetings with faculty and/or interaction with other on-campus constituents (Timeline: July 2013 – June 2014). Persons Responsible: All Staff. Brooke Hammon has completed 15 on and off-campus presentations that yielded approximately 700 attendees. These presentations included “Effectively Using Linkedin for the Job Search” and “How to Set Up Internships”, as well as tabling events for Family Fun Weekend, Summer B Orientation, a presentation to the Kiwanis Club of Jacksonville, and info sessions with various on campus organizations, such as Sigma Phi Alpha. Brooke has also had over 45 meetings with several members of the COAS faculty and departments in order to gain awareness to Career Services. Moreover, Volunteer Services has recently been merged into Career Services. Sarah Rosen, Volunteer Coordinator, has been hired and will be actively meeting with and giving presentations marketing Volunteer Services to all organizations and departments on campus. In addition, the Career Discoveries Unit distributed informational flyers were at 17 summer and fall orientations. 29 | P a g e

Event and department informational flyers were also distributed at 8 Market Days this fall to promote upcoming events and provide information about our services.

Valarie Robinson conducted 46 presentations on and off campus, reaching 1,249 students. In addition, the liaison met with 59 campus constituents including faculty, staff, and student groups.

Dee Dee Wyckoff conducted 37 presentations on and off campus, reaching 871 students. In addition, the liaison met with or corresponded with 26 campus constituents including faculty, staff and student groups.

Scott Curry conducted 29 Classroom presentations on and off campus, reaching 602 students. In addition, the liaison met with or corresponded with 30 campus constituents including faculty, staff and student groups.

Rachel Martin conducted 29 presentations on and off campus, reaching 726 students. In addition, the liaison met with 34 campus constituents including faculty, staff, and student groups.

Maria Castro conducted 42 presentations on and off campus, reaching an estimated 1,534 students. In addition, the liaison met with 21 campus constituents including faculty, staff, and student groups.

Paula Michael Dass conducted 66 presentations on and off campus, reaching an estimated 3,380 students. In addition, she met with 20 campus constituents including faculty, staff, and student groups.

Vivian Senior conducted 65 presentations on and off campus, reaching an estimated 3,644 students. In addition, she met with 20 campus constituents including faculty, staff, and students groups.

Outcome 1: Students and alumni will learn more about upcoming events, programs, services and recruiting opportunities provided by Career Services through the department’s social media. Outcome 2: There will be an increase in students accessing and using the Career Wings system. Outcome 3: Faculty members will be more informed and aware of services provided to students through Career Services and refer students to Career Services programs and services.

Evaluation 1: Calculate the number of students and alumni who “like” the department’s Facebook.com page. We should see at least a 10% increase. In 2012-13 Career Services had 467 “Likes” on the Career Services Facebook and 134 following Career Services on Twitter. For 2013-14, Career Services has 667 “likes” on Facebook (42.8% increase) and 182 following us on Twitter (35.8% increase). Evaluation 2: Calculate the number of new students and alumni in Career Wings. We should see at least a 10% increase. For the 2013/14 Academic Year 2631 new students and alumni registered in Career Wings. This compares to 3591 in 2012/13 which is a 36% decrease. Evaluation 3: A follow-up survey will be sent in April to all students registered in Career Wings. Using the survey, we should see an increase in the percentage of students who indicate that a faculty member referred them to Career Services. Career Services conducted a follow-up survey in April 2014 to all sudents and alumni registered. When asked how they heard about Career Services 19% indicated they were referred by Faculty (compared to 18% in 2012-13) and 12% indicated they were referred by their academic advisor (compared to 12% in 2012-13).

Continuous Improvement: Developing awareness of our services and programs is a high priority. For the 2012-13 Academic Year we had 5329 students actively registered with Career Services. In 2013-14 we had a total of 5054 total students registered 30 | P a g e which is a decrease of 5% . Our goal was to double those numbers and the outreach is a critical component in developing a comprehensive outreach and marketing program. Nikki Sabol was the OPS Student Marketing Assistant (20 hrs per week) and she coordinated the Career Services outreach and marketing. Nikki graduated in December 2013 and has resigned her position with Career Services. Steve Farmer was hired for Spring 2014 semester to coordinate our marketing efforts and also serve as our webmaster.

The Director of Career Services has submitted a request for a new position: Multi-media specialist, a full-time A&P position to design and develop a comprehensive outreach and marketing program for Career Services with special emphasis on incorporating social media. This person will also help to develop the Career Services website and design and create brochures, flyers, posters and other marketing materials. If this position is approved, a person could start as early as July 2014. Noting the decreases we experienced in terms of students registering with Career Services and actively using Career Wings, the need for a full-time marketing person is critical for being able to increase our numbers significantly.

Department Goal #4: Develop and enhance career development resources for students. University Goal: #5 Secure fiscal, physical and technological resources aligned with the University’s mission and values. Division Goal #5: Embrace a professional development model that reflects a real world paradigm in order to prepare students for the future.

Action 1: Career Services staff will update content and graphics for the Career Services web pages. (Timeline: July 2013-September 2013). Persons Responsible: Career Services Staff A Political Science/Public Service internship site was created with the assistance from Nancy Soderberg. This was in response to helping grow the internship awareness of the several opportunities that are available to students. In addition, the new Volunteer Services office created new webpages in order to help market volunteer opportunities and services to students.

In Fall 2014, Valarie Robinson, Dee Dee Wyckoff, and Rick Roberts formed a committee to review the website for user friendliness and ease of use. This committee continued in the Spring of 2014 with the assistance of the OPS Marketing Assistant. The committee was able to make some revisions that made the webpage easier to navigate and they were also able to remove information that was not current. Each liaison was asked to review the “What Can I Do With a Major” pages for their respective colleges to identify deadlinks and update salary information. The committee will continue to review the website for improvement. Action 2: Continue to maintain and update the Career Library. Timeline: July 2013-June 2014. Person Responsible: Career Counselor. In past years, Career Services received funds from Academic Affairs through the FACTS program. However, this funding was no longer available and Career Services requested to use $3000 from its fund balance to pay for the replacement of Career Library books and periodicals. Outdated books were purged this past summer to make room for current versions and to add new categories. A wide array of resources guides, magazines and books have been purchased and received to update the Career Library. These resources have been labeled and added to the library catalog for in-office use by students. A Federal jobs binder was created that provides information on federal jobs by major, undergraduate internship and graduate internships. Additionally, two majors exploration binders were added that includes a list of handouts describing job titles and places of employment for a wide list of majors. These items were labeled and shelved in the career library as student references. After a discussion with the Director of the Disability Resource Center, a new category of resources were purchased for the career library to support our 690 students at UNF with ADHD and any other interested student. Additionally, career resources for our military and veteran students were purchased to support this growing population. With the addition of the Volunteer Center to Career Services recently, career library resources were added that provides information about not-for-profit careers and other service related occupations. Books for students interested in exploring various service projects around the world were also added.

31 | P a g e

Action 3: Increase visibility and use of informational career videos and interactive resources on the Career Services’ website (Timeline: July 2013 – June 2014). Person Responsible: Director. Career Services has an annual site license for the use of a series of short videos on a variety of career topics. Career Services increased the number of videos from 16 to 20 for the 2013-14 year. Action 4: Career Services will increase the number of internships offered to students within the College of Arts and Sciences (Timeline: July 2013 – June 2014). Person Responsible: Employer Relations Coordinator. Brooke Hammon, Employer Relations Coordinator, connected with 272 employers since July 2013 via phone, visits, networking events and email. This helped grow fall career events, as well as expanding to include a Public Service and Government Internship Fair in Spring 2014 with the Political Science Department. There were 288 internship opportunities put into Career Wings from May 1, 2013-April 30, 2014. This is up from 130 during the same range in 2013, a 31% increase. Additionally, Brooke Hammon is working with all departments within the COAS in order to continue to grow and implement a robust internship program for each program in the COAS.

Outcome 1a: Students who utilize the Career Services website should indicate a high level of satisfaction. Outcome 1b: By making the Career Services web pages more attractive and easier to navigate, we should see an increase in the number of students using the web page. Outcome 2: Students will utilize Career Library resources to research potential careers. Outcome 3: There will be an increase of students utilizing the informational career videos and interactive resources available on the Career Services’ website. Outcome 4: An increased number of students will utilize the internship opportunities offered by the College of Arts and Sciences.

Evaluation 1a: A follow-up survey will be sent to all students who registered with Career Services in Career Wings. At least 75% of those who said that they utilized the Career Services website will indicate: "Excellent" or "Very Good" when asked: "How would you rate the Career Services Webpage (www.unf.edu/careerservices)?" Career Services conducted a follow-up survey in Spring 2014 of all students and alumni registered in Career Wings. For those students who responded and indicated they used the Career Services website, 68.19% rated the website as Excellent or Very Good. Evaluation 1b: Using a Webpage tracking system, Google Analytics, record the number of students who accessed and utilized the Career Services website and compare to the previous year. We should see at least a 10% increase in student usage. Using Google Analytics, Career Services saw an increase in total number of users, from 32,381 users in 2012-13 to 49, 926 users in 2013-14; an increase of 54.66% increase. There were 227,501 page views. Evaluation 2: A follow up survey will be sent to students registered in Career Wings, for those who indicated they utilized the Career Library, at least 75% will indicate: “Strongly Agree” or “Agree” when asked: "The goal of our Career Library is to provide resources needed to help you research potential career opportunities. Did we meet this goal?” Career Services conducted a follow-up survey in April 2014 with all students and alumni registered in Career Wings. 65.32% Strongly Agreed or Agreed with this goal. Evaluation 3: Calculate the number of students and alumni who use the informational career videos and interactive resources on the website and compare to previous year. We should see at least a 10% increase in student views for the videos. In 2013-14 students viewed 3472 Career Spots videos which is a 1.99% increase from the 3404 in 2012-13. Here is a summary of views: Job Search: Internships 299 Job Search: Interview Dress: 341 Job Search Interview After: 107 Job Search Interview: During: 618

32 | P a g e

Job Search: Networking & Your personal brand: 557 Job Search: Resumes and Cover letters: 363 Job Search: Salary and Negotiation: 320 Job Search: Social Media and Job Search: 125 Job Search: Starting Job Search: 161 Evaluation 4: The number of interns will be calculated by enrollment numbers, as well as employer follow up calls. This number of active interns should increase over last year. There were 828 students enrolled in internship courses for the 2012-2013 academic year, compared to 824 students enrolled in internship courses for the 2013-2014 year.

Continuous Improvement Career Services staff members devote extensive time and energy into maintaining and developing career development resources for students in order to offer resources that up-to-date and accurate. With the resources in place for student use, it will be critically important to increase our marketing efforts. This should result in an increase usage of these resources. The Career Videos are maintained on an annual basis through a site license with Career Spots. We utilized funds from our fund balance to replace old resources and add new ones to our Career Library. We anticipate that our increased marketing efforts will encourage more participation in the COAS internship program. At this time, there are only 3 undergraduate programs in the COAS that require an internship (Communications, Criminal Justice and Music Education), thus making all other programs elective credit for students, of which students may decide they do not want to enroll. It is our plan to continue working with the various departments in the COAS to help market the internship program and encouraging students to enroll in order to help provide a more fulfilling internship experience than if they did it on their own.

Department Goal #5: Offer comprehensive career and job search counseling services for students. University Goal #3: Support and recognize research and creative endeavor as essential University functions. Division Goal 3: Enhance students’ experience through deliberately planned programs, activities, and events that promote collegiate spirit. University Goal: #4 Affirm the university’s public responsibility through civic and community engagement. Division Goal #2: Create experiences that fulfill the Community Based Transformation Learning QEP while strengthening mutually beneficial community partnerships and collaborative opportunities. Action 1: Continue offering effective career counseling and assessment services targeting Freshmen, Sophomores and deciding and exploring students. (Timeline: July 2013-June 2014) Persons Responsible: Associate Director, Career Counselor, and Support Staff The Career Services Associate Director and Career Counselor provide one-on-one assistance for Freshmen, Sophomores and students still deciding and exploring. For the 2013-14 Year, Career Services has utilized funds from its Job Fair Auxiliary Account to hire an OPS Career Counselor with a focus on the first year career development experience. Two Graduate Clinical Mental Health Counseling Interns were also added to our team and trained as Career Counselors. Career Counselors continue to offer effective career counseling and assessment services. Our team is trained to meet students where they are and each student is provided with a personalized action plan indicating the next best step to career planning success. We have maintained our use of premiere formal assessments such as the Myers-Briggs Type Indicator and Strong Interest Inventory. We also recently upgraded to a different informal option, FOCUS 2, to accommodate students who may not be able to afford the fee for formal assessments. Action 2: Career Services Liaisons will coordinate and implement the S.T.A.R. Program in each of their respective colleges. They will provide individual job search counseling and encourage participation in workshops, activities, and events related to students’ professional development. (Timeline: July 2013-June 2014). Persons Responsible: Director, Career Liaisons, Events Coordinator, Employer Relations Coordinator, and Support Staff COAS: Dee Dee and Valarie continue to collaborate with the Criminal Justice Pre-Internship Coordinator who has incorporated the S.T.A.R. Certification process into the course syllabus; Approximately 198 students completed the S.T.A.R. Certification process during the 2013/2014 academic year. The Liaisons continue to promote the S.T.A.R. program at various Career Services 33 | P a g e

events and activities as well as during student presentations and job search appointments. An additional 837 COAS students participated in one or more components of the S.T.A.R. Program. This resulted in a total of 1,035 COAS students actively participating in the S.T.A.R. Program.

BCH: The STAR program was offered to all College of Health students, and incorporated into the course syllabus for Community Health and Exercise Science seniors. Four students completed the STAR Certification process, 160 participated in one or more components of the program.

COEHS: Maria continues to collaborate with the COEHS Internship Supervisors by providing the STAR Program to Education and Sport Management students. The Sport Management Program has incorporated the STAR Program as a requirement into the course syllabus of both the Practicum and Internship courses. An estimated 555 students from the COEHS participated in one or more components of the STAR Program during the 2013-2014 academic year. A total of 64 students completed all steps of the STAR Program and received their STAR Certification during the 2013-2014 academic year.

Outcome 1a: Students will learn how to engage in self-assessment activities targeted to identifying suitable majors and career options. Outcome 1b: Students will learn how to explore majors, careers and gain an understanding of occupational and employment trends. Outcome 2a: There will be an increase in the number of students participating in the S.T.A.R. Program. Outcome 2b: Students who attend the resume and job search workshops and have their resume critiqued will learn how to develop a resume, write cover letters, and conduct job search campaigns. Outcome 2c: Students who attend interviewing workshops and have a practice interview will learn how to present themselves effectively to employers in an interview. Outcome 2d: Student who participate and become S.T.A.R. Certified will be more knowledgeable and prepared to pursue employment.

Evaluation 1a: A follow-up survey will be given to students utilizing career counseling services. At least 75% of respondents should answer "Strongly Agree" or "Agree" when asked: “After using career counseling services I know how to make informed decisions when identifying and choosing a major or career path?” Career Services conducted a follow-up survey in April 2014 of all students and alumni registered in Career Wings. For those students who indicated they utilized career counseling services, 78.04% “Strong agreed” and “Agreed” to this goal. Evaluation 1b: A follow-up survey will be given to students participating in career development programs. At least 75% of respondents should answer "Strongly Agree" or "Agree" when asked: "Our goal was to teach you how to identify and explore suitable majors and career options. Did we meet this goal?" Career Services conducted a follow-up survey in April 2014 of all students and alumni registered in Career Wings. For those students who indicated they utilized career counseling services, 78.65% “Strong agreed” and “Agreed” to this goal. Evaluation 2a: Utilize the Career Wings System to track the number of students who participated in each component of the STAR Program and compare to last year. We should see at least a 10% increase in the number of students participating in the program. Below is a comparison from 2012/13 to 2013/14:

Total Number of Students who completed the S.T.A.R. Program and Received Certification- 2012-2013 # OF STAR Completed: BCOH COAS CCEC COEHS CCOB Total Summer 12 22 48 0 15 n/a 85 Fall 12 1 94 0 23 n/a 118 Spring 13 0 230 1 17 n/a 248 Total # of S.T.A.R. (May 1, 2012 - April 29, 2013) 23 372 1 55 n/a 451

34 | P a g e

Total # of Students who participated in some aspect of the S.T.A.R. Program- 2012-2013 Post Freshman Sophomore Junior Senior Bac Grad Doctoral Alumnus Total BCOH 6 10 14 35 0 2 0 3 70 COAS 40 58 188 240 7 15 1 45 596 CCEC 1 12 35 18 1 5 1 9 82 COEHS 12 13 18 101 2 13 1 28 188 UNDECIDED 10 7 2 2 2 0 0 0 21 69 100 257 396 10 34 3 88 957

Total number of Students who completed the S.T.A.R. Program and Received Certification 2013-14 # OF STAR Completed: BCOH COAS CCEC COEHS Undecided Total Summer 13 0 33 0 19 0 52 Fall 13 0 94 0 22 0 116 Spring 14 4 71 0 23 0 98 4 198 0 64 Total # of S.T.A.R. (May 1, 2013- April 28, 2014) - 266

Total number of Students who participated in some aspect of the S.T.A.R. Program 2013-14 BCOH COAS CCEC COEHS Undecided Total STAR Workshop (1) 43 138 16 122 11 330 STAR Workshop (2) 41 121 14 96 11 283 STAR Workshop (Job Search) 1 8 1 0 0 10 STAR Resume Critique 59 552 53 78 7 749 STAR Practice Interview 16 18 8 3 3 48 Totals 160 837 92 299 32 1420 For the 2012-13 Academic Year, a total of 1408 students participated in the S.T.A.R. Program with 451 completing and 957 participating but not completing. For the 2013/14 year, 1686 students participated in the S.T.A.R. program with 266 completing and 1420 participating but not completing. Evaluation 2b: An evaluation form will be given to students who completed the Resume Workshop on resume, cover letters. At least 75% of respondents will answer "Strongly Agree" or "Agree" when asked the following questions: "Our goal was to teach you how to write a resume and cover letters. Did we meet this goal?" Students who attended the Career Services workshops were asked to complete an evaluation form. For the resume workshop, 97.7% of students indicated that they “Strongly Agree” or “Agree” that we met the goal for resume writing, and 98.18% indicated we met our goal for cover letter writing. Evaluation 2c: An evaluation form will be given to students who completed the Interviewing Workshop. At least 75% of respondents will answer "Strongly Agree" or "Agree" when asked the following question: "Our goal was to teach you how to effectively present your qualifications to employers in an interview. Did we meet this goal?" Students who attended the Career Services workshops were asked to complete an evaluation form. For the interviewing workshop, 98.9% of students indicated that they “Strongly Agree” or “Agree” to this goal. Evaluation 2d: An Evaluation form will be given to students who completed the Job Search workshop. At Least 75% of respondents will answer: “Strongly Agree” or “Agree” when asked the following question: “Our goal was to teach you how to conduct a job search campaign.” Did we meet this goal? Students who attended the Career Services workshops were asked to complete an evaluation form. For the job search workshop, 97.9% of students indicated that they “Strongly Agree” or “Agree” to this goal.

35 | P a g e

Evaluation 2e: Evaluations will be given to employers who attend major career programs and job fairs. At least 75% of respondents will answer “Excellent” or “Very Good” when asked: "Students seemed knowledgeable and prepared for the event" and 75% will answer “Excellent” or “Very Good” when asked: "Quality of student resumes received?” Job Fair Students Knowledgeable & Prepared Quality of Resumes Osprey Career Fair-Fall 2013 63.64% 63.64% CCEC Employer Showcase-Fall 2013 52% 57% Physical Therapy Job Fair-Fall 2013 100% 100% Osprey Career Fair-Spring 2014 75% 67.19% CCEC Employer Showcase-Spring 2014 68% 55% Education Job Fair-Spring 2014 100% 95.52% Alumni Job Fair-Spring 2013 75% 58.33% Health Career Fair-Spring 2014 83% 78%

Continuous Improvement: The Job Search Counseling and programming has always been a strength of Career Services. We implemented the STAR Program to help students work through all of the necessary steps of preparing for the world of work. This program has been a huge success and we continue to increase our numbers of students participating. We have also increased the number of faculty members who work with Career Services to make the STAR program a requirement for their students. We will continue this focus. The Dean of the College of Computing Engineering and Construction is now interested in implementing the STAR Program in this college. Our Career Coordinators, Scott Curry and Sharon Snow will look for ways the STAR program can be implemented for this college.

Department Goal #6: Plan and implement a series of major career programs and events designed to help students implement their career goals. University Goal: #4 Affirm the university’s public responsibility through civic and community engagement. Division Goal #2: Create experiences that fulfill the Community Based Transformation Learning QEP while strengthening mutually beneficial community partnerships and collaborative opportunities. University Goal #1 Cultivate a learning environment that supports intellectual curiosity, academic achievement, and personal growth. Division Goal #1: Enhance and cultivate an environment that encompasses body, mind and spirit pedagogy (holistic development) in which our University community ensures optimal student learning.

Action 1: Plan and collaborate with the various academic departments in the College of Arts and Sciences to host various career programs and events including the Graduate and Professional Schools Fair and the Pre-Law Day. (Timeline: July 2013- June 2014). Persons Responsible: Director; Career Liaisons; Events Coordinator; Employer Relations Coordinator; Support Staff. Career Services planned and coordinated the Pre-Law Day event. It was held on October 10, 2013 from 10am-1pm with the Keynote Speaker session from 1:30-2:30pm. The event took place at the Student Union with 20 law schools participating and 142 students in attendance. Approximately 85% of students rated the overall event as Excellent and Very Good. 100% of recruiters rated the staff’s customer service as Excellent and Very Good.

The Graduate and Professional Schools Fair was held on October 23, 2013 from 11 am-2 p.m. in the Student Union. Twenty-Five Graduate Schools participated with 85 students in attendance.

Career Services sponsored the following events for Spring 2014:  Public Service/Government Internship Fair, February 25, 2014, 1 p.m. – 3:30 p.m. held at the Student Union. The event was free for employers to attend and yielded an attendance of 27 employers (3 cancelled 36 hours before), and 137 students.  Volunteer Fair, March 11, 2014, 12noon – 4 p.m. at the Student Union Osprey Plaza. The event was free for organizations to have a table and yielded an attendance of 36 organizations (7 registered organizations did not show up), and 168 students. 36 | P a g e

Brooke Hammon, Employer Relations Coordinator, also collaborated with the Psychology Department in order to plan and implement the new Psychology Internship Roundtable. In Spring 2014, this event included having 8 community partners come speak on a panel about Psychology internships within their organizations. This event had 96 students attend. It is expected for this event to take place annually in the spring in the future. Action 2: Plan and implement the Fall Osprey Career Fair (September) and the Spring Osprey Career Fair (January/February). (Timeline: July 2013-June 2014) Persons Responsible: Career Services Staff. Career Services planned and coordinated the fall Osprey Career Fair on September 27, 2013 from 12noon – 4pm. The event was held at the University Center and co-sponsored by the Coggin College Career Management Center. Employers recruit for all majors but emphasis is on Business and Arts and Sciences majors. 92 Employer Organizations Participated and 508 students, alumni and community attended. Career Services co-sponsored the spring 2014 Osprey Career Fair on January 31, 2014 from 12 noon - 4 p.m. at the University Center. 78 employers participated and 464 students, alumni and community members attended. Action 3: Plan and collaborate with the College of Computing, Engineering and Construction to host the CCEC Employer Showcases. (Timeline: July 2013-June 2014). Persons Responsible: CCEC Career Liaison, Support Staff. Career Services planned and coordinated the fall CCEC Employer Showcase, October 9, 2013 from 12 noon-4 p.m. and was held at the Student Union. The focus of this event is on College of Computing Engineering and Construction majors. There were 48 Employer Organizations that participated and 148 students and alumni attended. Career Services planned and coordinated the spring 2014 CCEC Employer Showcase, February 26, 2014 from 12 noon-4 p.m. and was held at the Student Union. The focus of this event is on College of Computing Engineering and Construction majors. There were 52 Employer Organizations that participated and 246 students and alumni attended. Action 4: Plan and collaborate with the Brooks College of Health to host the Physical Therapy Job Fair (Timeline: July 2013 – June 2014). Persons Responsible: BCH Career Liaison, Events Coordinator, Support Staff. Career Services planned and coordinated the Physical Therapy Job Fair held on November 5, 2013, from 12 noon - 2 p.m. in the Student Union. Seven Employer Organizations participated and 82 students attended. Action 5: Plan and collaborate with the College of Education and Human Services to host the Education Job Fair. (Timeline: July 2013-June 2014). Persons Responsible: COEHS Career Liaison, Events Coordinator, and Support Staff. Career Services planned and coordinated the Education Job Fair held on April 21, 2014. The event was held from 11a.m. - 1 pm at the Student Union. Twenty-four Employer Organizations participated with 150 students, alumni and community attended. Action 6: Plan and implement the UNF Alumni Job Fair. (Timeline: July 2013-June 2014) Persons Responsible: Career Services Staff. Career Services co-sponsored the spring 2014 Alumni Job Fair with the Coggin Career Management Center on May 13, 2014. The event will be held from 4-7p.m. at the University Center. 33 employers and 119 students and alumni participated. Action 7: Plan and implement career discoveries programming targeting freshmen, sophomores and exploring and deciding students. (Timeline: July 2013 – June 2014). Persons Responsible: Associate Director, Career Counselor, and Support Staff. Planned and implemented various new programs during the Fall Semester. A two-part workshop series was offered titled, “How to Choose A Major: It’s Not What You Think” and “Got a Major: Now What?”. Another new program is a collaborative venture with the Office of Parent and Family programs titled, “The Inside Scoop”. This panel presentation allowed students to gain tips and insight from professionals who chose liberal arts majors. Three of the four panelists were UNF parents who interacted with over 50 students. In partnership with the program director of the Bachelor of Social Work (BS) program, an information session was held to provide students with program and career information. Additionally, two informal career workshops were added for the 37 | P a g e

Intercultural Center for Peace. These included topics on using social media to explore careers and top companies and careers for minorities. Three workshops on exploring careers with any major were given at the Veteran Star event. Action 8: Plan and Collaborate with the Disability Resource Center to develop a career program to meet the career development needs of UNF students with disabilities. Discussions with the Director of the Disability Resource Center were held regarding a federally funded program that coordinates internship opportunities for students with disabilities; however this program was not hosted at UNF due to federal budget issues. The following two workshops were developed and marketed for the Spring term, but no student participation: 1) Taking the stress out of choosing or changing a major and 2) ADHD and LD in the workplace: strategies for career success. Discussions also resulted in a new category of resources being purchased for the career library to support our 690 students at UNF with ADHD. These resources provide information regarding college and career success. Action 9: Plan and collaborate with the Military Veterans Resource Center to develop a career program to meet the career development needs of UNF military/veteran students. The Career Counselor, Director and Employer Relations Coordinator collaborated with staff in the Military Veterans Resource Center to recruit a MVRC Marketing Assistant. Andre Demere was hired to support recruitment of employers for this population and to assist them in the job search process. Additionally, the Career Counselor presented three exploration workshops to veteran students at the Veteran Star event this fall and participated in a tabling event at THE PLAYERS 2nd Annual Military Job Fair, in partnership with the Jacksonville Military Veterans Coalition. Additionally, career resources for our military and veteran students were purchased to support this growing population.

Outcome 1: Upper division students from the College of Arts and Sciences will learn about opportunities and program requirements for graduate, pre-law and pre-medical schools. Outcome 2: Upper division students from the College of Arts and Sciences will identify potential employment opportunities and will learn about various job market conditions. Outcome 3: Upper division students from the College of Computing, Engineering and Construction will identify potential employment opportunities and will learn about various job market conditions. Outcome 4: Upper division students from the Brooks College of Health will identify potential employment opportunities and will learn about various job market conditions. Outcome 5: Upper division students from the College of Education and Human Services will identify potential employment opportunities and will learn about various job market conditions. Outcome 6: UNF alumni and upper division students from all colleges will identify potential employment opportunities and will learn about various job market conditions. Outcome 7: Freshmen, Sophomores and Deciding/Exploring students will explore and identify various academic majors and career options. Outcome 8: Students with disabilities will identify potential employment opportunities and will learn about various job market conditions. Outcome 9: Military and veteran students will identify potential employment opportunities and will learn about various job market conditions.

Evaluation 1: Evaluation forms will be given to students who attend career events such as the Graduate and Professional Schools Fair, and the Pre-Law Day. At least 75% of respondents who attended these events should answer “Strongly Agree" or "Agree” when asked: If we met our goal “to provide an opportunity to speak with graduate/law school representatives and obtain information about graduate and law programs?” Pre-Law Day: 90.91% of student respondents strongly agreed or agreed with the above statement. Graduate and Professional Schools Fair: 84.00% of student respondents strongly agreed or agreed with the above statement. Evaluation 2: Evaluation forms will be given to students who attend the Osprey Career Fair. At least 75% of respondents who attended these events should answer "Strongly Agree" or "Agree" when asked: Please

38 | P a g e rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?” Osprey Career Fair (Fall 2013): 86.83 % of student respondents strongly agreed or agreed that they were able to learn more about current job market conditions by talking with employers. Osprey Career Fair (Fall 2013): 87.65% of students respondents strongly agreed or agreed that they were able to establish contacts that may lead to employment and obtain career and employment information.

Osprey Career Fair (Spring 2014): 88.34 % of student respondents strongly agreed or agreed that they were able to learn more about current job market conditions by talking with employers. Osprey Career Fair (Spring 2014): 89.00% of students respondents strongly agreed or agreed that they were able to establish contacts that may lead to employment and obtain career and employment information. Evaluation 3: Evaluation forms will be given to students who attend the CCEC Employer Showcases. At least 75% of respondents who attended these events should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?” CCEC Employer Showcase (Fall 2013): 91% % of student respondents strongly agreed or agreed that they were able to learn more about current job market conditions by talking with employers. CCEC Employer Showcase (Fall 2013): 92% of students respondents strongly agreed or agreed that they were able to establish contacts that may lead to employment and obtain career and employment information. CCEC Employer Showcase (Spring 2014): 92 % of student respondents strongly agreed or agreed that they were able to learn more about current job market conditions by talking with employers. CCEC Employer Showcase (Spring 2014): 88% of students respondents strongly agreed or agreed that they were able to establish contacts that may lead to employment and obtain career and employment information. Evaluation 4: Evaluation forms will be given to students who attend the Physical Therapy Job Fair. At least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?” Physical Therapy Job Fair: 100% of students learned more about the job market, 98% established contacts Evaluation 5: Evaluation forms will be given to students who attend the Education Job Fair. At least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?” Education Job Fair: 91.5% of student respondents strongly agreed or agreed with the above statement. Evaluation 6: Evaluation forms will be given to alumni/students who attend the UNF Alumni Job Fair. At least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?” UNF Alumni Job Fair (Spring 2013): 83.59% of student respondents strongly agreed or agreed when asked if they were able to learn more about current job market conditions by talking with employers. UNF Alumni Job Fair (Spring 2013): 85.94% of student respondents strongly agreed or agreed that they were able to establish contacts that may lead to employment and obtain career and employment information. 39 | P a g e

Evaluation 7: Evaluation forms will be given to students who attend career discoveries programming. At least 75% of respondents who attend should answer "Strongly Agree" or "Agree" when asked: Please rate whether you were able to “learn more about career planning and exploration options and strategies?” Majors & Minors Fair: 90% of students strongly agreed or agreed when asked if they were able to “learn more about career planning and exploration options and strategies?” The Inside Scoop: 98% strongly agreed or agreed that the event learn how to engage in effective career planning?” Evaluation 8: Evaluation forms will be given to students who attend the career planning program for students with disabilities. At least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about career planning and implementation?” The following two workshops were developed and marketed for the spring term, but no student participation: 1) Taking the stress out of choosing or changing a major and 2) ADHD and LD in the workplace: strategies for career success. Evaluation 9: Evaluation forms will be given to students who attend the career development program for military/veteran students. At least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about career planning and implementation?” Veteran students participating in the STAR workshop offered targeting the development of employability skills. 83% strongly agreed or agreed when asked if they were able to “learn more about career planning and implementation. Continuous Improvement: Here is a summary of the major career programs and events for 2013-14 Job/Career Fair Date: Employers Students/Alumni  Osprey Career Fair September 27, 2013 92 508  CCEC Employer Showcase October 9, 2013 47 148  Pre Law Day October 10, 2013 20 142  Graduate and Professional School Fair October 23, 2013 25 85  Physical Therapy Job Fair November 5, 2013 7 82

 Osprey Career Fair January 31, 2014 78 464  Public Service and Government Internship Fair February 25, 2014 27 137  CCEC Employer Showcase February 26, 2014 53 265  UNF Majors and Minors Fair March 6, 2014 80 Faculty 259  Volunteer Fair March 11, 2014 36 168  Health Career Fair April 15, 2014 23 220  Education Job Fair April 21, 2014 24 150  Alumni Job Fair May 13, 2014 33 119 Totals: 13 Major Programs 545 2747

Career Services continues to schedule and coordinate numerous job/career fairs designed to bring students and employers together for job and career opportunities. For the 2014-15, Career Services has planned a number of major career events:  Osprey Career Fair September 26, 2014  CCEC Employer Showcase October 8, 2014  Volunteer Fair October 14, 2014  Pre Law Day October 21, 2014  Graduate and Professional School Fair October 21, 2014  Physical Therapy Job Fair October 28, 2014  Osprey Career Fair January 2015  Public Service and Government Internship Fair February 2015  CCEC Employer Showcase February 2015  UNF Majors and Minors Fair March 2015  Volunteer Fair March 2015  Health Career Fair April 2015  Education Job Fair April 2015  Alumni Job Fair May 2015 40 | P a g e

Brooke Hammon, Employer Relations Coordinator, also collaborated with the Psychology Department in order to plan and implement the new Psychology Internship Roundtable. In Spring 2014, this event included having 8 community partners come speak on a panel about Psychology internships within their organizations. This event had 96 students attend. It is expected for this event to take place annually in the spring in the future.

Dee Dee Wyckoff, COAS Career Coordinator will work with the Events Coordinator to plan and coordinate the Graduate and Professional Schools Fair in Fall 2014.

Department Goal #7: Seek additional resources, staffing, and funding to expand and increase career development services for UNF. University Goal: #5 Secure fiscal, physical and technological resources aligned with the University’s mission and values.  Division Goal 1: Enhance and cultivate an environment that encompasses body, mind and spirit pedagogy (holistic development) in which our University community ensures optimal student learning. Action 1: Establish a baseline for Career Services programs and services via Graduate Surveys of three graduating classes. The surveys will enable us to understand post graduate activity, evaluate career development needs and develop more programs and resources to help students be successful after graduation. Scope: Approximately 6,500 prospects for calling, goal of 65% completion. Seek non- recurring funding to contract with Ruffalo Cody, a consulting firm to conduct email and phone follow-ups for survey. Total Cost needed for 2013-2014: $21,300 (Timeline July 2013-June 2014)

Career Services in collaboration with the Office of Institutional Research has started collecting data for this graduate survey project. In October three emails were sent out to UNF Graduates from the 2008-2009 and 2011-2012. This will provide data on graduate activity two years and five years after graduation. As of November, 2013, the online survey portion of the project received 212 full responses and 53 partial responses. The Survey will now move to Ruffalo Cody to complete the phone bank portion of the project. This process could extend well into the 2014 Academic Year since the callers are working around the schedule for the Annual Giving campaign for UNF. The project is scheduled for completion by June 30, 2014.

Action 2: Collect data on graduating seniors for a better understanding of post-graduate activities of UNF students. The University of North Florida Office of Institutional Research conducts a “Cap and Gown” graduating student survey. For the Fall/Spring 2012 Survey, UNF had a response rate of 36%. The University of Florida (UF) has moved to a mandated survey and places a hold on students’ transcripts and diploma until they complete the survey. UF’s response rates were: May 2012 (optional): 50% August 2012: (mandatory): 99% Work with UNF Administration to approve recommendation for Graduating Senior Survey to become mandatory at UNF. (Timeline July 2013-June 2014). Career Services Director has presented as part of five-year plan to the Vice President for Student and International Affairs a proposal to adopt the Florida State University (FSU) model for Graduating student surveys. The current UNF method includes a series of 3 emails prior to graduation soliciting student participation. This results in an average of 35% response rate. The Florida State Model includes 2 emails from the President indicating that the survey is a “graduation requirement.” Two more emails follow from the registrar restating that the survey is a graduation requirement. There are no holds of any kind, and no action is taken if students do not participate. With this approach FSU yielded a 96% response rate. Career Services has recommended adopting this model beginning with the Spring 2014 graduating class. Career Services originally looked at the UF model which made the survey mandatory and involved placing a hold on the transcripts of students who don’t participate. However, based on the success of the FSU model without holds or actions, it is recommended to follow this model. Action 3: Engage more students in their own career development- (staffing and outreach) Increase College of Arts and Sciences Career Coordinator, Diane Wyckoff from 28 hours per week to Full-time, 40 hours per week. (2013-14) For the largest UNF college (COAS), Career Services currently has one full- time Career Coordinator, Valarie Robinson and one part-time Coordinator, Diane Wyckoff (28 hours per 41 | P a g e

week). More staff is needed to work effectively with the COAS Academic Departments and to help students develop important job search skills (resume writing, interviewing, etc.) to secure their internships and jobs. Total Cost needed for 2013-2014: $15,153 (Timeline July 2013-June 2014)

OPS funding for 12 additional hours was secured to increase Diane Wyckoff’s hours per week from 28 to 40 for 2013-2014.

Outcome 1: A UNF Graduate Survey would provide us with a snapshot of the typical employment and graduate school patterns for our graduates. It will enable us to gain a better understanding of the post graduate activities of our graduates and ultimately develop career services to better assist our students as they graduate. Outcome 2: A “cap and gown” survey provides a snapshot of the post graduate plans of our students. It will provide important data on how many students have jobs lined up at graduation and also what their post graduate plans will be. This will also enable us to develop career programs and services to better assist our students as they move to the world of work. Outcome 3: Having a second Career Coordinator working 12 more hours per week to assist COAS students will enable us to connect with more students and faculty in that college. We can offer more career counseling appointment times, more workshops, and more career programs to help COAS students plan and implement their career plans.

Evaluation 1: We will seek and secure funding to contract with Ruffalo Cody, a consulting firm that specializes in graduate surveys, to conduct graduate surveys for three graduating classes. We should see a 60% response rate. Ruffalo Cody is on track to complete the survey calls by June 30, 2014. As of May 9, 2014, they had made 871 calls and collected 308 surveys. They experienced a rate of 60.73% of bad phone numbers and were unable to contact those alumni. A full report will be available in July 2014. Evaluation 2: For a successful return rate of over 90%, the Graduating Senior survey would need to be mandatory. A hold would be placed on students’ transcripts until they complete the survey. The Office of Institutional Research conducts the Graduating Senior Surveys each year. The Director of Career Services shared with the President, the President’s VP Council, and the Office of Institutional Research some best practices from across the State. This included an overview of the methodology used by Florida State University(FSU) which resulted in a 96% response rate. FSU sends out a series of emails with the survey link to students which indicate that it is a “graduation requirement.” UNF decided not to utilize this method for Spring 2014 and conducted the survey in the traditional method (email and survey link asking students to complete the survey). For Spring 2014, the survey had a 24% response rate. Evaluation 3: We should see at least a 10% increase in the number of COAS students receiving career development services. For the 2013-14 Academic Year, 1316 COAS students were registered in Career Wings compared to 1628 in 2012-13 which is an 18.5% decrease.

Continuous Improvement Director, Rick Roberts, has developed a revised 5-Year Plan including staffing and operating budget requests for a number of initiatives to move Career Services to a higher level of service delivery. This plan was presented to Dr. Gonzalez, VP for Student and International Affairs, and Everett Malcolm, Associate Vice President for Student Affairs on December 18. 2013. The five year plan will be used to help shape the Career Services budget request for 2014-15. Seeing the decrease in COAS students registering and utilizing Career Wings reinforces the need for a full-time marketing person to reach out to COAS students to increase their participation in career services and programs.

42 | P a g e

STATISTICAL INFORMATION

Career Counseling/Job Search Counseling Appointments Career Services staff members meet with students and alumni on a one-to-one basis to discuss a wide range of career development issues including choosing a major, writing cover letters, developing a resume, preparing for interviews, conducting a job search, applying to graduate and professional schools, and more.

Table 1 Individual Appointments 2009-2010 2010-2011 2011-12 2012-2013 2013-2014 Still Deciding 715 970 804 801 710 Exploring Majors College of Arts 2128* 2481* 2289 2432 2203 and Sciences College of 223 307 472 433 442 Computing, Engineering& Construction College of 442 524 444 451 484 Education and Human Services Brooks College 365 459 419 385 457 of Health Totals: 3873 4741 4605 4603 4296 Table 1 provides a statistical breakdown of counseling appointments and contacts by class year. For the 2013/2014 Academic Year, there was a 6.6% decrease (from 4603 to 4296) in the number of students and alumni/ae who met with a Career Services staff member. This can be attributed to an inconsistent marketing and outreach program and reinforces the need for a full-time professional staff member who can develop and implement a comprehensive marketing and outreach program.

Student Registration in Career Wings Any University of North Florida Student or alumnus/a who utilizes any of the personalized career development services of Career Services is required to register in "Career Wings," an on-line, registration, resume referral, and job posting system.

Table 2 New Registrants In Career Wings 2009-2010 2010-2011 2011-12 2012-2013 2013-2014 Still Deciding 254 223 218 166 168 Exploring Majors College of Arts 1253 1367 2078 1628 1326 and Sciences College of 381 270 365 441 358 Computing, Engineering& Construction College of 382 241 429 348 308 Education and Human Services College of 428 450 501 440 471 Health Totals: 2773 2551 3591 3023 2631 Table 2 provides a statistical breakdown of all students and alumni that were new registrants in Career Wings. For the 2013/2014 Academic Year, there was a 12.9% decrease (from 3023 to 2631) in the number of students and alumni/ae who registered in Career Wings for the first time. This can be attributed to inconsistency in the Career Services marketing and outreach efforts and reinforces the need to hire a full-time professional who can develop and implement a comprehensive marketing and outreach program.

43 | P a g e

Active Use of Career Wings Students and alumni/ae who use the Career Wings system register, create a profile, and login to the system. This activity can be monitored and reported by the system.

Table 3 Career Wings Active Users-By College 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 Still Deciding 252 263 283 228 235 Exploring Majors College of Arts 1710 2724 2994 3017 2678 and Sciences College of 503 649 715 822 794 Computing, Engineering& Construction College of 509 515 543 585 535 Education and Human Services Brooks College 504 623 688 677 812 of Health Totals: 3478 4774 5223 5329 5054 Table 3 provides a statistical breakdown of all students and alumni that actively used the Career Wings system by College. For the 2013/2014 Academic Year, there was a 5.1% decrease (from 5329 to 5054) in the number of students and alumni/ae who logged-in and utilized Career Wings.

Table 4 Career Wings Active Users-By Class Year 2009-2010 2010-2011 2011-12 2012-13 2013-2014 Freshmen 447 452 540 747 800

Sophomores 371 447 535 517 479

Juniors 833 1236 1313 1399 1357

Seniors 990 1429 1558 1506 1253

Graduate 232 237 240 235 267

Alumni 440 744 798 770 728

Post Bacc 202 229 239 155 141

Other n/a n/a n/a n/a 29 Totals: 3478 4774 5223 5329 5054

Table 4 provides a statistical breakdown of all students and alumni that actively used the Career Wings system by class year. For the 2013/2014 Academic Year, there was a 5.1% decrease (from 5329 to 5054) in the number of students and alumni/ae who actively logged-in and utilized Career Wings. Career Services has identified a need to hire a full-time professional to develop and implement a comprehensive marketing and outreach program to reach more students and to have them utilized our services.

44 | P a g e

MAJOR CAREER PROGRAMS

Throughout the year, Career Services sponsors a number of career programs designed to bring students together with employers and professionals from a variety of career fields. The Job Fairs are designed to provide opportunities for students and alumni/ae to talk with recruiters regarding employment and internship opportunities. Table 5 provides statistical information about the major career programs.

Table 5 UNF Career Services Major Career Programs July ’09 July ’09 July ’10 July ’10 July ’11 July ’11 July ’12 July ’12 July ’13 July ’14 June ‘10 June ‘10 June ‘11 June ‘11 June ‘12 June ‘12 June ‘13 June ‘13 June ‘14 June ‘14 #Students #Employers #Students #Employers #Students #Employers #Students #Employers #Students #Employers or Panelists or Panelists or Panelists or Panelists or Panelists Osprey 498 44 321 50 403 68 480 80 508 92 Career Fair (September) Pre-Law 103 36 165 15 169 21 156 26 142 20 Day Graduate & 75 21 125 21 130 26 81 22 85 25 Professional School Day CCEC 258 31 229 30 218 38 190 41 148 47 Employer Showcase Fall Physical 70 12 92 14 62 11 66 9 82 7 Therapy Job Fair (November) Osprey 341 53 381 58 320 59 447 95 464 78 Career Fair (January) CCEC 226 30 212 27 284 40 308 46 265 53 Employer Showcase- Spring UNF Majors 317 35 387 52 323 84 295 92 259 80 and Minors Fair Education 222 13 233 7 113 10 181 21 150 24 Job Fair (April) UNF Alumni 235 19 230 33 307 47 242 49 119 33 Job Fair (May) Career Expo Public n/a n/a n/a n/a n/a n/a n/a n/a 137 27 Service and Government Internship Fair (March) Volunteer n/a n/a n/a n/a n/a n/a n/a n/a 168 36 Fair (March) Health Career n/a n/a n/a n/a n/a n/a n/a n/a 220 23 Fair 2640 368 2401 313 2329 404 2446 481 2747 545 TOTALS

2009/2010 2010/2011 2011-2012 2012-2013 2013-2014 Total Number of Career Programs 11 10 10 10 13 Total Number Students Attending 2640 2401 2329 2446 2747 Total Number Employers or Panelists 368 313 404 481 545

Table 5 shows, there was an increase of 13.3% in the total number of students attending major career programs from 2446 in 2012/2013 to 2747 in 2013/2014. We saw a 12.3% increase in program participation by employers and panelists from 481 in 2012/2013 to 545 in 2013/2014. Three new career fairs were added in 2013/14: Public Service and Government Internship Fair, Volunteer Fair, and the Health Career Fair.

45 | P a g e

CAREER PROGRAMS FALL 2013

Osprey Career Fair- 9/27/13 CCEC Employer Showcase- 10/9/13

Pre-Law Day-10/10/13 Graduate and Professional School Day-10/23/13

Physical Therapy Job Fair-11/5/13

46 | P a g e

CAREER PROGRAMS- SPRING 2014

Osprey Career Fair- 1/31/14 Public Service and Government Internship Fair- 2/25/14

CCEC Employer Showcase-2-26-14 UNF Majors and Minors Fair- 3/6/14

Volunteer Fair- 3-11-14 Health Career Fair- 4-15-14

47 | P a g e

Education Job Fair 4-21-14 Alumni Job Fair 5-13-14

48 | P a g e

INTERNET RESOURCES Career Services maintains a webpage which organizes a wide range of career and occupational information available on the internet. Links to hundreds of Career Development and placement resources are available on the Career Services Webpage. Career Services also maintains on line software agreements with FOCUS 2 (Career Development Resources), Career Spots, and InterviewStream. Students can access numerous "how-to" guides on resume and letter writing, interviewing, job hunting, applying to graduate and professional schools and much more.

Table 6 UNF Career Services Internet Resource Usage

2009/2010 2010/2011 2011-2012 2012-2013 2013-2014 Number of Unique 23,453 20,689 18,240 29,504 49,926 Visitors to Website Total Number of 63,800 59,908 43,918 83,946 98,399 visits to Website Avg. Number of 3.20 2.77 2.15 2.99 2.31 Page views per visit Total number of 204,217 165,998 100,158 251,155 227,501 page views

Table 6 shows that during the 2013/2014 Academic Year, there was a 9.4% decrease in the number of total webpage views (from 251,155 to 227,501). However, there was a 69% increase in total number of unique visitors to the website (from 29,504 to 49,926), and a 17.2% increase in total number of visits to the website (from 83,946 to 98,399).

Career Services utilizes Google Analytics.com to track all activity on the Career Services website. This site enables us to track number of unique visitors, total visits, average number of visits per day, average number of page views per visit, etc.

49 | P a g e

Career Discoveries Unit

Vivian Senior continues to provide effective leadership to the Career Discoveries Unit. This unit primarily serves freshman and sophomore level students who are classified as “deciding and exploring” or juniors, seniors and alumni needing assistance with major and career selection. Paula Michael Dass, Career Counselor, is a major driving force in implementing this unit’s initiatives which includes a series of programs, events, activities, and services. This unit’s overall purpose is to engage and facilitate students’ effective progression through the career planning process. While budgetary constraints were impactful, the Career Discoveries team maintained a strong delivery of programs and services.

Table 7: Deciding/Exploring Counseling Appointment by Year

July 2009 – June 2010 715 Vivian Senior, Associate Director

July 2010 – June 2011 970

July 2011-June 2012 804

July 2012 – June 2013 801

July 2013-June 2014 710

Table 7 reflects a decrease when compared to last year. However, of those served who responded to our satisfaction survey, 78% of students provided high ratings for career counseling services. These numbers do not reflect the number of students who scheduled appointments, but either cancelled or were “no shows”. Targeted marketing and outreach initiatives should result in an increase next year as this is a valuable service assisting students with major selection and exploring career options. It is also worth noting that while we experienced a decrease in students utilizing individual career counseling, we noticed an increase in the number of programs offered (nine additional programs) and the number of student participants (24% increase) as detailed in Table 7. Paula Michael Dass, Career Counselor

50 | P a g e

Table 8: Deciding/Exploring Counseling Appointments by Class Year Class Year 2011-2012 2012-2013 2013-2014 Freshman 254 232 227 Sophomore 267 230 161 Junior 197 197 211 Senior 45 71 75 Graduate 17 29 15 Alumni 24 42 21 Walk-ins Included Above Included Above Included Above Total 804 801 710

Table 8 provides the breakdown of students served in individual career counseling by class year during the 2012 - 2013 year. The number of students visiting during their junior year for selecting or changing majors or career focus only serves to emphasize the importance of more targeted outreach to students during their first and second year for career counseling services.

Table 9: Career Planning Programs, Presentations and Workshops 2011-2012 2011-2012 2012-2013 2012-2013 2013-2014 2013-2014 Number of Number of Number of Number of Number of Number of Programs/ Students/Parents Programs/ Students/Parents Programs/ Students/Parents Presentations Attending Presentations Attending Presentations Attending

153 6908 122 5669 131 7024

Table 9 shows increases when comparing programming between 2012-2013 and 2013-2014. We experienced a 7% increase in the number of programs offered and an 24% increase in the number of students served. The Career Discoveries Unit continued with deliberate and targeted efforts to reach as many students as possible through customized programming covering career planning, career assessments and career exploration.

Table 10: Individual Meetings 2011-2012 2012-2013 2013-2014 Number of Individual Number of Individual Number of Individual Meetings with Meetings with Faculty, Meetings with Faculty, Faculty, Administrators, Administrators, Student Administrators, Student Student Group Leaders and Group Leaders and Group Leaders and Employers Employers Employers 70 38 40

Table 10 As the table reflects, we experienced a slight increase in the number of meetings and focused on developing new and maintaining relationships previously developed. These numbers do not reflect the multitude of correspondence via e-mail with constituents to ensure effective programming, services and resources for students.

FUTURE DIRECTIONS

In spite of budgetary constraints and very limited staff, The Career Discoveries Unit continues with deliberate efforts to offer programs, services and resources targeted to freshman & sophomore level students as well as students at other levels needing assistance with major and career selection, career exploration and career planning. Our goal is to continue to more specifically target first-year students for early engagement in the career planning process. Early engagement leads to more informed and lasting decisions regarding majors, promotes career exploration and facilitates student activities with employers for information and work experience. Career Counseling is a specialized and unique service offered and we want to further maximize student participation during their first- year.

51 | P a g e

APPENDIX A: CAREER DISCOVERIES UNIT CAREER PLANNING PROGRAM REPORT 2013-2014 STAFF MEMBER: VIVIAN SENIOR

Program Title/Topic Person/Dept. Requesting Date # of attendees Career Services Overview/MBTI Catherine Chadeayne 5/9/13 16 Intro Career Services Overview/MBTI Catherine Chadeayne 5/9/13 19 Intro Annual Practicum and Internship Clinical Mental Health Counseling Program 5/10/13 25 Fair Parent Orientation Office of Parent & Family Programs 5/16/13 100 Parent Orientation Office of Parent & Family Programs 5/23/13 196 MBTI Class Presentation Catherine Chadeayne 5/23/13 21 MBTI Class Presentation Catherine Chadeayne 5/23/13 15 MBTI Intro Class Presentation Melissa Chester 5/28/13 16 Parent Orientation Office of Parent & Family Programs 5/30/13 115 Student Orientation Office of Parent & Family Programs 5/31/13 100 Student Orientation Office of Parent & Family Programs 5/31/13 100 Parent Orientation Office of Parent & Family Programs 6/6/13 200 Parent Orientation Office of Parent & Family Programs 6/13/13 180 Parent Orientation Office of Parent & Family Programs 6/20/13 170 Student Orientation Office of Parent & Family Programs 6/21/13 100 Parent Orientation Office of Parent & Family Programs 7/8/13 166 MBTI Presentation Natalie Indelicato, Mental Health Counseling 7/10/13 20 Program Parent Orientation Office of Parent & Family Programs 7/11/13 166 Parent Orientation Office of Parent & Family Programs 7/18/13 187 Parent Orientation Office of Parent & Family Programs 7/25/13 135 Career Connections Valarie Robinson 8/29/13 24 Career Connections Rick Roberts 9/3/13 26 Career Connections Paula Michael Dass 9/11/13 24 MBTI Class Presentation Rachel Martin 9/16/13 24 SII Class Presentation Vivian Senior 9/16/13 25 MBTI Class Presentation Vivian Senior 9/18/13 25 MBTI Class Presentation Diane Denslow 9/19/13 40 MBTI Class Presentation Diane Denslow 9/19/13 42 MBTI Class Presentation Vivian Senior 9/23/13 25 MBTI Class Presentation Maria Castro 9/25/13 25 MBTI Class Presentation Catherine Chadeayne 10/1/13 45 MBTI Class Presentation Catherine Chadeayne 10/1/13 39 Parent Orientation Office of Parent & Family Programs 10/2/13 50 Career Connections Dee Dee Wyckoff 10/7/13 20 Career Connections Sharon Snow 10/8/13 20 MBTI & SII Dr. Leslie Kaplan, Honors Colloquium 10/8/13 183 MBTI Class Presentation Catherine Chadeayne 10/22/13 45 MBTI Class Presentation Catherine Chadeayne 10/22/13 39 Career Connections Maria Castro 10/28/13 25 The Inside Scoop Career Services 10/31/13 55 Resume Writing Workshop Dr. Leslie Kaplan, Honors Colloquium 11/19/13 183 Parent Orientation Office of Parent & Family Programs 11/22/13 50

52 | P a g e

Parent Orientation Office of Parent & Family Programs 12/9/13 50 Career Connections Valarie Robinson 1/9/14 17 MBTI Class Presentation Valarie Robinson 1/21/14 17 MBTI Class Presentation Dee Dee Wyckoff 1/22/14 6 MBTI Class Presentation Diane Denslow 1/23/14 17 MBTI Class Presentation Diane Denslow 1/23/14 27 MBTI Class Presentation Rachel Martin 1/27/14 16 SII Class Presentation Vivian Senior 1/27/14 25 MBTI Class Presentation Vivian Senior 1/29/14 25 MBTI Class Presentation Elizabeth Gregg 1/30/14 37 MBTI Class Presentation Elizabeth Gregg 1/30/14 34 MBTI Class Presentation Rick Roberts 2/4/14 25 MBTI Class Presentation Vivian Senior 2/5/14 25 Career Connections Rachel Martin 2/12/14 16 Career Connections Sharon Snow 2/17/14 20 Career Connections Dee Dee Wyckoff 2/24/14 6 Career Connections Rick Roberts 2/25/14 25 MBTI Class Presentation Rebecca Schumacher 3/1/14 23 Career Connections Maria Castro 3/5/14 20 MBTI Class Presentation Carol Spector 3/25/14 36 MBTI Class Presentation Carol Spector 3/26/14 25 MBTI Class Presentation Catherine Chadeayne 4/3/14 39 MBTI Class Presentation Catherine Chadeayne 4/8/14 32 Total: 65 3,644

APPENDIX B: CAREER DEVELOPMENT UNIT CAREER PLANNING PROGRAM REPORT 2013-2014 Staff Member: Paula Michael Dass Program Title/Topic Person/Dept. Requesting Date # of Attendees THE PLAYERS 2nd Annual Military Veterans Resource Center 5/5/13 20 Military Job Fair Fall Orientation Office of Parent & Family Programs 5/17/13 72 Fall Orientation Office of Parent & Family Programs 5/17/13 71 Summer Orientation Office of Parent & Family Programs 5/24/13 100 Summer Orientation Office of Parent & Family Programs 5/24/13 100 Summer Orientation Office of Parent & Family Programs 5/31/13 100 Summer Orientation Office of Parent & Family Programs 6/7/13 100 MBTI Group Interpretation Intercultural Center for Peace: SSGP 6/8/13 7 Summer Orientation Office of Parent & Family Programs 6/14/13 100 Summer Orientation Office of Parent & Family Programs 6/14/13 100 Summer Orientation Office of Parent & Family Programs 6/21/13 150 MBTI Presentation Part I Intercultural Center for Peace:QUEST 6/21/13 8 MBTI Presentation Part II Intercultural Center for Peace:QUEST 6/27/13 8 Transfer Orientation Office of Parent & Family Programs 7/1/13 200 SII Class Presentation Valarie Robinson 7/2/13 24 SII Class Presentation Maria Castro & Vivian Senior 7/3/13 50 MBTI Class Presentation Valarie Robinson 7/9/13 24 Fall Orientation Office of Parent & Family Programs 7/9/13 75 Fall Orientation Office of Parent & Family Programs 7/9/13 100 Fall Orientation Office of Parent & Family Programs 7/12/13 100 Fall Orientation Office of Parent & Family Programs 7/12/13 100 Fall Orientation Office of Parent & Family Programs 7/19/13 100 53 | P a g e

Fall Orientation Office of Parent & Family Programs 7/26/13 190 Fall Orientation Office of Parent & Family Programs 7/26/13 28 Group Tour and Presentation On Campus Transition 8/23/13 15 Group Tour and Presentation On Campus Transition 8/23/13 14 Student Welcome Table Career Services 8/26/13 245 Student Welcome Table Career Services 8/27/13 36 Snack and Chat Career Services 8/27/13 4 Student Round Up Table with AASU/AAFSA 9/5/13 10 Jasmine Veteran STAR Military Veterans Resource Center 9/13/13 14 MBTI Class Presentation Rick Roberts 9/17/13 26 SII Class Presentation Valarie Robinson 9/17/13 24 SII Class Presentation Maria Castro 9/18/13 25 MBTI Class Presentation Rick Roberts 9/19/13 26 MBTI Class Presentation Valarie Robinson 9/19/13 24 Got A Major. Now What? Career Services 9/19/13 5 Ask a Career Counselor Lounge- Intercultural Center for PEACE 9/20/13 18 top Companies for Minorities SII Class Presentation Maria Castro 9/23/13 25 Spring Orientation Office of Parent & Family Programs 10/2/13 55 Using Social Media to Explore Intercultural Center for PEACE 10/11/13 11 Careers and Find Internships Information Session: BSW Dr. Jennifer Spaulding-Givens 10/15/13 5 The Inside Scoop Career Services 10/31/13 55 Dream Job Networking with Valarie Robinson 11/5/13 24 SII/MBTI Spring Orientation Office of Parent & Family Programs 11/22/13 100 Spring Parent Orientation Office of Parent & Family Programs 11/22/13 64 Snack and Chat Career Services 12/4/13 5 Spring Orientation Office of Parent & Family Programs 12/9/13 100 Cookies & Conversation Career Services 1/16/14 5 SII Class Presentation Maria Castro 1/27/14 20 SII Class Presentation Dee Dee Wyckoff 1/28/14 6 SII Class Presentation Valarie Robinson 1/28/14 17 SII Class Presentation Maria Castro 1/29/14 20 SII Class Presentation Dee Dee Wyckoff 1/29/14 6 SII Class Presentation Valarie Robinson 1/30/14 17 MBTI Class Presentation Maria Castro 2/3/14 20 MBTI Class Presentation Rick Roberts 2/6/14 25 Career Connections NSCS 2/26/14 6 Majors and Minors Fair Career Services 3/6/14 259 Job Search/Networking Valarie Robinson 3/25/14 17 Networking Vivian Senior 3/26/14 25 De-Stress Tabling for Registration Career Services 3/26/14 30 Transfer Orientation Office of Parent & Family Programs 4/1/14 55 Taking the Stress Out of Choosing Career Services 4/2/14 0 or Changing a Major ADHD and LD in the Workplace: Career Services 4/8/14 0 Strategies for Career Success Stress Free Zone Career Services 4/22/14 15 TOTAL: 66 3,380

54 | P a g e

APPENDIX C: CAREER PLANNING INDIVIDUAL MEETINGS 2013-2014 STAFF MEMBER: VIVIAN SENIOR

College/Division Name/Title of Person Department Date Reason for Meeting BCOH Natalie Indelicato, BCOH 5/30/13 Career Development Course Assistant Professor BCOH Natalie Indelicato, BCOH 6/6/13 Career Development Course Assistant Professor Student Affairs Tim Robinson, Director International 6/10/13 Programing Center Public Relations Kelly Harrison, Director CPDT 6/18/13 Career Services Retreat BCOH Dwayne Peterson, BCOH 6/24/13 AAC Retreat Advisor Human Resources Catherine Cole, Marketing 7/16/13 Marketing Materials Director Publication Student Affairs Jeanne Middleton, Director Office of Parent 7/31/13 Collaborations & Family Programs Student Affairs Mike Malec, Counseling 8/29/13 Liaison Collaborations Interim Director Center Student Affairs Jeanne Middleton, Office of Parent 9/10/13 Collaborations Director & Family Programs Student Affairs Dei Allard, Residence Life 9/12/13 Programming Associate Director Student Affairs Dianne Dawood, Taylor 9/27/13 Leadership Summit Outreach and Services Leadership Coordinator Institute Student Affairs DeeAnne Crookham, Campus Life 12/18/13 WOW Director CCOB Carol Spector, CCOB 2/6/14 MBTI Instructor BCOH Richmond Wynn, BCOH 2/19/14 Interns Assistant Professor Academic Affairs Karen Reedy, Director ACE 2/21/14 Orientation Kellie Woodle, Associate Director BCOH Natalie Indelicato, BCOH 2/27/14 Class Presentation Assistant Professor Academic Affairs Kellie Woodle, Associate ACE 4/8/14 Orientation Director Community Caroline Rena Richardson, Reynolds Lane 4/18/14 Telephone Conference School Counselor Elementary Academic Affairs Kellie Woodle, Associate ACE 4/25/14 Orientation Presentation Director Planning Academic Affairs Kellie Woodle, ACE 4/28/14 Orientation Rehearsal Associate Director

55 | P a g e

Appendix D: Career Planning Individual Meetings – 2013-2014 Staff Member: Paula Michael Dass

College/Division Name/Title of Department Date Reason for Meeting Person BCOH Richard Wynn, BCOH 5/10/13 Mental Health Internship Fair Assistant Professor Student Affairs Ray Wikstrom, Military Veterans 6/17/13 Discuss STAR Program Director Resource Center Student Affairs Ray Wikstrom, Military Veterans 6/28/13 Marketing Assistant Director Resource Center Interviewing Student Affairs Rich Carey, Military Veterans 7/9/13 Chamber of Commerce / Transition Coach Resource Center Veteran STAR Student Affairs Ray Wikstrom, Military Veterans 7/11/13 Marketing Assistant Director Resource Center Interviewing Student Affairs Chris Bender Intercultural 7/26/13 NSCS Center for Peace Student Affairs Chris Bender Intercultural 8/23/13 NSCS Center for Peace Student Affairs Andre Demere, Military Veterans 8/29/13 Marketing Assistant Training Marketing Assist. Resource Center Off Campus Sankaya Hall NSCS 8/30/13 NSCS

Off Campus Education Advisory Career Services/ 9/23/13 Career Services Involvement Board MVRC with Military Student Affairs Michele Clements, Military Veterans 9/30/13 Majors and Minors Fair Sr. Advisor Resource Center Planning Student Affairs Rusty Dubberly, Disability 10/22/13 Programming Director Resource Center Academic Affairs Michele Clements, ACE 12/16/13 Majors and Minors Fair Sr. Advisor Planning Student Affairs Club Alliance Student 1/17/14 Majors and Minors/NSCS Government Academic Affairs Michele Clements, ACE 2/5/14 Majors and Minors Fair Sr. Advisor Planning Student Affairs Brock Ertel, Student 2/6/14 Majors and Minors Fair Events Planning Government Assoc. Student Affairs Club Alliance Student 2/7/14 Majors and Minors/NSCS Government Academic Affairs Michele Clements, ACE 2/12/14 Majors and Minors Fair Sr. Advisor Planning Academic Affairs Michele Clements, ACE 3/4/14 Majors and Minors Fair Sr. Advisor Planning Student Affairs Rusty Dubberly, Disability 3/17/14 Programming Director Resource Center

56 | P a g e

Appendix E: CAREER DEVELOPMENT UNIT CAREER PLANNING PROGRAM REPORT 2013-2014

Peer Advisors Program Title/Topic Person/Dept. Requesting Date # of Attendees

Market Wednesday Career Services 9/11/13 49

Market Wednesday Career Services 9/25/13 28

Open House Orientation Office 10/2/13 20

Market Wednesday Career Services 10/16/13 11

Market Wednesday Career Services 10/30/13 4

Market Wednesday Career Services 11/6/13 5

Market Wednesday Career Services 11/13/13 35

Market Wednesday Career Services 11/20/13 1

Market Wednesday Career Services 1/22/14 18

Market Wednesday Career Services 1/29/14 8

Market Wednesday Career Services 2/5/14 10

Market Wednesday Career Services 2/12/14 4

Market Wednesday Career Services 2/19/14 25

Market Wednesday Career Services 3/5/14 5

Market Wednesday Career Services 3/12/14 9

TOTAL: 15 232

57 | P a g e

College of Arts and Sciences Career Services

According to the UNF 2013 Snapshot/Fast Facts 2014 publication, the College of Arts and Sciences (COAS) had an enrollment of 6,928 students. Three coordinators provided services for the college. Two Career Coordinators: Valarie Robinson (FT) and Dee Dee Wyckoff (PT) provided exploration and job search assistance to COAS students and alumni. One Employer Relations Coordinator, Brooke Hammon (FT) managed the development of new internship sites for the College of Arts and Sciences. Valarie Robinson, Career Coordinator

A grand total of 4,937 students, alumni, and UNF/Jacksonville community contacts (appointments, emails, presentations/workshops, resume critiques) were conducted during the 2013/2014 academic year. Director Roberts conducted an additional 90 COAS resume walk-in appointments.

Valarie provided individualized advisement for 1,179 clients via in-person appointments, telephone, and email contact (career related topics and Career Wings resume critiques). This represents an 8.17% increase over the previous year.

Dee Dee had contact with 931 COAS students/alumni via one-on-one appointments, emails, telephone calls, and Career Wings resume reviews for 2013-14 as compared to 406 student/alumni contacts for 2012-13. This represents a 129% increase. (Note: Ms. Wyckoff was on maternity leave from Nov. 2012 to Dee Dee Wyckoff, Career Coordinator Jan. 2013).

Brooke contacted a total of 416 employers and met with 102. The number of internship postings in Career Wings for COAS students was 288, an increase of 31% compared to the last year’s 209 postings. Brooke also met with 13 of the 15 department chairs and/or designated faculty. The implementation of COAS internship programs included working with the departments on course curriculum, development of internship fairs, and the tracking and marketing of internships. All departments in COAS have an internship course available to their students except for 3: Mathematics and Statistics, English and Chemistry. Two (2) new events have been created: the Public Service & Government Internship Fair (27 employers and 138 students participated) and the Psychology Internship Roundtable (8 employer panelists engaged 96 students in attendance). Volunteer Services was merged into Career Brooke Hammon Services during the academic year. Brooke was instrumental in the hire of the Employer Relations Coordinator

58 | P a g e

Volunteer Coordinator, Sarah Rosen, and serves as her supervisor. Brooke also met with three (3) students concerning internship questions.

For the College of Arts and Sciences 97 presentations were conducted reaching 2,734 students. Valarie conducted 46 presentations for 1,249 students, Dee Dee conducted 39 presentations reaching 928 students, and Brooke gave 12 on and off- campus presentations that yielded approximately 557 students in attendance. Topics ranged from Career Services Overviews, STAR presentations (resume development and interview skill development), What Can I Do with a Psychology Major, Effectively Using LinkedIn for the Job Search, the Importance of Internships, and How to Set Up Internships.

Valarie and Dee Dee continue to cross-train in order to meet the needs of students and faculty from the 15 academic departments. The following departments continue to be the most active concerning services provided students and alumni: Criminology & Criminal Justice, Psychology, Communication, Biology, Political Science & Public Administration, International Studies, Sociology & Anthropology, English, Art & Design, and History. The Career Coordinators continued to attend weekly Advising Staff Meetings to provide career updates in an effort to increase student activity. They also continued to participate in COAS Student Group Advising sessions. Bi-monthly internship-update meetings took place with Brooke Hammon, Employer Relations Coordinator, as a means to keep the Career Coordinators abreast of COAS opportunities.

Table 11: College of Arts & Sciences Total Student Advising Contacts by Academic Year (Valarie Robinson and Dee Dee Wyckoff)

July 2009 –June 2010 2,128 VR = 1,208; DW = 920 July 2010 – June 2011 2,481 VR = 1,524; DW = 957 July 2011 –June 2012 2,289 VR = 1,636; DDW = 653 July 2012 –June 2013 2,432 VR (1,091), DDW (406), JA (741), RR (194) July 2013- June 2014 2,203 VR (1,179), DDW (931), RR (90), BH (3) Table 11 shows a comparison of total student/alumni contacts (appointments, phone, email, and Career Wings resume critiques) for the past five (5) years for the College of Arts and Sciences. Student marketing and outreach resulted in the need for additional assistance to meet the needs of COAS students. Rick Roberts, Director, conducted 90 COAS resume critiques via walk-in appointments in the main Career Services Office. Brooke Hammon, COAS Internship Coordinator provided internship assistance. Total student contact for the College of Arts & Sciences decreased by 9%.

Table 12: Career Services Presentations/Workshops for the College of Arts and Sciences 3 Coordinators: Valarie Robinson, Dee Dee Wyckoff, and Brooke Hammon 2009-2010 2009-2010 Number of Presentations Number of Students Attending 46 943

2010 -2011 2010- 2011 Number of Presentations Number of Students Attending 71 1,907 2011-2012 2011-2012 Number of Presentations Number of Students Attending 98 2,665 2012-2013 2012-2013 Number of Presentations Number of Students Attending 98 3,134 2013-2014 2013-2014 Number of Presentations Number of Students Attending 97 2,734

59 | P a g e

Table 12 shows number of Career Services presentations for the last five (5) years. During 2013-2014, Career Coordinators Valarie Robinson conducted 46 presentations (1,249 attendees) and Dee Dee Wyckoff conducted 39 (928 attendees). Employer Relations Coordinator Brooke Hammon conducted 12 presentations (557 attendees). The total number of presentations conducted by the three (3) COAS Coordinators for 2013/2014 decreased by 1% compared to 2012/2013 AYR. The total number of attendees decreased by 12.76% due to the elimination of the Communication STAR in-class presentations, COAS Transfer Orientation sessions and the Honor Students presentation.

Table 13: College of Arts and Sciences STAR Program Certifications (Valarie Robinson and Dee Dee Wyckoff) 2009-2010 2009-2010 Total Number of Students Total Number of Students Who Completed STAR Program Who Participated 166 309 2010-2011 2010-2011 Total Number of Students Total Number of Students Who Completed STAR Program Who Participated 288 394 2011-2012 2011-2012 Total Number of Students Total Number of Students Who Completed STAR Program Who Participated 331 1075 2012-2013 2012-2013 Total Number of Students Total Number of Students Who Completed STAR Program Who Participated 372 596 2013-2014 2013-2014 Total Number of Students Total Number of Students Who Completed STAR Program Who Participated 198 1,035 Table 13 shows the number of students participating in the STAR Program; a series of seminars, workshops, and services designed to help students develop the skills needed to be successful following graduation. The 2013/2014 year resulted in 198 COAS STAR Certified students in comparison to 372 for AY 2012/2013. This represents approximately a 47% decrease in the number of STAR Certified students in comparison to last year. The decrease in Certified students is the result of the decision to eliminate the STAR Certification process as a “course requirement” for the Communication Interns and Pre-interns due to the increased administrative demand placed on the COAS Liaisons.

Table 14: Student Registered for IDS 3949 COAS Elective Internship 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 Number of COAS Number of COAS Number of COAS Number of COAS Number of COAS Students Students Students Students Students Registered in Registered in Cooperative Registered in Cooperative Registered in Registered in Cooperative Education Education Education IDS 3949 IDS 3949 17 9 11 24 17

Table 14 shows a 29% decrease in COAS students registered in IDS 3949 Elective Internship for 2013/2014. Academic internships offered by the COAS Departments have been promoted with the hire of Brooke Hammon, COAS Employer Coordinator. Consequently, a number of students elected to pursue their department’s academic internship course. Approximately five students applied but did not meet the IDS 3949 requirements or decided against doing any type of internship.

Table 15: Total COAS Internship Opportunities Posted in Career Wings by Academic Year Year 2009-2010 2010-2011 2011-2012 2012 -2013 2013-2014 # of Opportunities No data No data 105 209 288

60 | P a g e

Table 15 shows a comparison of the total number of internship opportunities available to the students of the COAS as posted in Career Wings for the past and the current years. Increased employer relations resulted in the increase of COAS specific internship postings.

Table 16: Constituent Contacts, College of Arts and Sciences: 2 Career Coordinators, 1 Employer Relations Coordinator 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 Number of Individual Number of Individual Number of Individual Number of Individual Number of Individual Meetings Meetings Meetings Meetings Meetings With With With With With Faculty, Administrators, Faculty, Administrators, Faculty, Administrators, Faculty, Administrators, Faculty, Administrators, and Student Group Student Group Leaders Student Group Leaders Student Group Leaders Student Group Leaders Leaders and Employers and Employers and Employers and Employers

21 70 130 141 422 VR= 53, DD=17 VR = 91, DD = 39 VR =111, DD =30 VR = 75, DD = 34 BH = 313 Table 16 shows a 199% increase in the total number of Career Services contacts with College of Arts and Sciences faculty, administration, student group leaders, and employers for the three coordinators compared to the previous year. The increase was due the addition of Brooke Hammon, COAS Employer Relations Coordinator who now interacts with all employers interested in internship development for the COAS.

Table 17: Pre-Law Day 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 +/- % change

Employers/Booths 36 15 21 26 20 -23% Number of Students Attending 103 165 169 156 142 -9% Number of Students 64/65 65/66 54/54 61/61 66/66 0% (returning evaluations) Who Would Recommend the Event 98% 98% 100% 100% 100% 0% Number of Students Rating the Event 60/65 60/66 48/54 60/61 61/66 Good to Excellent 92% 91% 89% 98% 92% -6% Table 17 provides information regarding the outcome of the Pre-Law Day event. The event took place in the Student Union. There was a 23% decrease in law school attendance. Overall, both students and recruiters were pleased with the event. An increase of 10% of the students, who returned an evaluation, rated the event as Excellent or Very Good. 100% of the students said they recommend Pre-Law Day to other students. 100% of participating Recruiters who returned evaluations rated the overall Event as Excellent or Very Good.

FUTURE DIRECTIONS

Valarie, Dee Dee, and Brooke will continue to network and collaborate with COAS faculty, staff, and student groups to enhance resources and programs that address students’ needs. To accomplish this, Dee Dee and Valarie will continue to meet with the Academic Advisers and assigned department faculty and chairpersons as needed. Career Wings registration will continue to be a focus as a way to connect COAS students with employers. The promotion of internship experience will continue to be a priority. Brooke will help market all internship opportunities located in Career Wings by continuous communication with the College of Arts and Sciences Department Chairs, Internship Course Instructors, and the Career Coordinators. In addition, Brooke hopes to team up with the academic departments in order to host annual internship events specifically for their students to help promote and encourage them to enroll in internship courses. It is the goal to have a robust internship program located within all academic departments of the COAS. The Career Coordinators will collaborate with various departments to help prepare students for internships. They will continue to conduct in-class and student group presentations as a way to reach more students. Valarie will continue to manage the COAS Experiential Learning in the Liberal Arts course (IDS 3949 Elective Internship). The Career Coordinators will continue to instruct the career planning classes. Valarie will instruct EDG 2000 (lower level career exploration focus) and Dee Dee will instruct the EDG 3991 (upper level employability preparation focus). Brooke will continue to supervise the Volunteer Services Coordinator. The goal is to continue to provide quality career services and resources for the college.

61 | P a g e

APPENDIX A CAREER COORDINATOR CAREER PROGRAM REPORT 2013-2014 Staff Member: Valarie Robinson- COAS Liaison Program Title/Topic Person/Dept. Requesting Date # attendees

COAS CLASS PRESENTATIONS (18) 1. CJ Pre-Internship Class Star 1 & 2 (Day) Cathy Chadeayne/Criminology & 5-21-13 16 Criminal Justice 2. CJ Pre-Internship Class Star 1 & 2 (Night) Cathy Chadeayne/Criminology & 5-21-13 19 Criminal Justice 3. Star 1 & 2; Career Wings/CS website Diane Matuschka /Communication 7-9-13 20 (12:40) 4. Star 1 & 2, CS website overview Diane Matuschka /Communication (3:05) 7-9-13 20 5. CJ Pre-Internship Class Star 1 (Day) Cathy Chadeayne/Criminology & 9-3-13 44 Criminal Justice 6. CJ Pre-Internship Class Star 1& 2 (Night) Cathy Chadeayne/Criminology & 9-3-13 39 Criminal Justice 7. CJ Pre-Internship Class Star 2 (Day) Cathy Chadeayne/Criminology & 9-5-13 43 Criminal Justice 8. Star 1, Career Wings and Website overview Diane Matuschka /Communication 9-10-13 20 (12pm) 9. Star 1, Career Wings and Website overview Diane Matuschka /Communication (1:30) 9-10-13 20 10. Star 1, Career Wings and Website overview Diane Matuschka /Communication (4) 9-10-13 20 11. Star 1, Career Wings and Website overview Diane Matuschka /Communication (6) 9-10-13 20 12. Internships, CS Overview Janet Hurlock/Political Science 9-11-13 59 13. International Studies-STAR 1 Pam Zeiser/International Studies Director 9-18-13 26 14. Internships, CS Overview Janet Hurlock/Political Science 1-13-14 28 15. CJ Pre-Internship Class Star 1 (Day class) Cathy Chadeayne/Criminology & 1-14-14 37 Criminal Justice 16. CJ Pre-Internship Class Star 1& 2 (Night Cathy Chadeayne/Criminology & 1-14-14 28 class) Criminal Justice 17. CJ Pre-Internship Class Star 1 (Day class) Cathy Chadeayne/Criminology & 1-16-14 38 Criminal Justice 18. International Studies Careers, Career Wings, Pam Zeiser/International Studies Director 3-26-14 45 Career Services overview

Sub Total of COAS Class Presentations 542

Career Planning CLASS PRESENTATIONS (10) 1. Overview of COAS: Liaison Overview Vivian Senior/Career Services 7-8-13 25 2. Overview of COAS: Liaison Overview Rachel Martin/Career Services 9-23-13 24 3. Overview of COAS: Liaison Overview Rick Roberts/Career Services 9-24-13 25 4. Overview of COAS: Liaison Overview Maria Castro/Career Services 10-2-13 22 5. Overview of COAS: Liaison Overview Vivian Senior/Career Services 10-7-13 25 6. Overview of COAS: Liaison Overview Rick Roberts/Career Services 1-30-14 10 7. Overview of COAS: Liaison Overview Rachel Martin/Career Services 2-3-14 6 8. Overview of COAS: Liaison Overview Maria Castro /Career Services 2-12-14 25 9. Job Search/Networking Dee Dee Wyckoff/Career Services 3-12-14 5 10. Job Search Maria Castro /Career Services 3-26-14 20

Sub Total of Career Planning Presentations 187 62 | P a g e

Student Clubs/Organizations Presentations (9) 1. Alpha Kappa Psi-Star 2 Phedra Gibson, President 9-18-13 4 2. PRSSA Resume Critiques PRSSA/Nicole Sabol 9-24-13 13 3. Pre-Law Program Luncheon-CS Overview Marty Edwards/Program Director 9-25-13 26 4. AASU-Advertise Me presentation Herman Williams/ Coordinator 10-28-13 19 5. Phi Alpha Delta: Star Resumes, Career Ben Jaeger /President 1-15-14 10 Services and Career Wings overview 6. Phi Alpha Delta Law Society: Star 2 Ben Jaeger /President 1-22-14 10 Interviewing 7. PRSSA-Interviewing and resumes Erin Banister/President 2-27-14 11 8. Rasine Kreyol- Networking, Tamara Roc, President 3-5-14 19 professionalism, Career Wings and Career Services website Overview 9. Community Connections Psychology Overview of Career Resources and 4-8-14 96 Roundtable Services

Sub Total of Student Clubs/Organizations 208 Presentations

ACADEMIC ORIENTATION PRESENTATIONS (5) 1. COAS Transfer Orientation Breakout Liz Wondell/Director COAS Advising 6-10-13 45 2. COAS Transfer Orientation Breakout Liz Wondell/Director COAS Advising 7-1-13 106 3. Sciences Group Advising session- CS Wilma Case Starks/COAS Advising 7-22-13 8 Overview 4. Social Science Group Advising-CS Overview LeAnn Anderson, Aaron Leedy, Jay 7-22-13 7 Fuller/COAS Advising 5. Fall Biology Advising Session- CS Overview Wilma Case Starks/COAS Adviser 10-25-13 36

Sub Total of Academic Orientation Programs 202

UNF and Jacksonville COMMUNITY PRESENTATIONS (4) 1. Teen Court -Career Planning Rebekah M. Caruso/ Teen Court Program 8-12-13 15 Case Manager 2. The Graduate School-New Student Dr. Robertson/Director, Megan 8-20-13 55 Orientation-CS overview Saltmarsh/Program Asst. 3. Unity Fest 2013-JS Strategies for the Renee Young, Psychology, Alumni 11-16-13 35 Underserved 4. Continuing Education- Resumes and Cover Nancy Harrison/Instructor Legal Studies 11-18-13 5 Letters

Sub Total of UNF Community Presentations 110

TOTAL OF ALL PRESENTATIONS (46) Total outreach/number of students 1249 attending presentations

Comparison to previous year Note: 2013-2014-22.03% decrease in presentations Tot. 2013-2014 1,213 (46 COAS resulting in 31.97% decrease in student outreach. presentations) Reasons: Elimination of required S.T.A.R.

63 | P a g e presentations for Communication Interns and Pre- Interns, elimination of mass COAS Transfer Advising sessions during fall 2013 and spring 2014, and additional presentation assistance provided by COAS Internship Employer Relations Coordinator. Communication Dept. required STAR Certification Tot. 2012-2013 1,836 (59 COAS presentations for all Interns and Pre-Interns (560 presentations) students)

APPENDIX B Valarie Robinson, COAS Liaison MEETINGS/CONTACTS: FACULTY, ADVISERS, & STUDENT GROUPS 2013-2014 College Name/Title of Person Department Date Reason for Meeting/Contact 1. COAS Dianne Communication 5-2-13 STAR presentations Matuschka/Instructor 2. COAS Rick Roberts/Director Career Services/FCC 5-9-13 FCC Employer Relations (Feedback Panel) meeting 3. COAS Rick Roberts/Director Career Services/FCC 5-10-13 FCC Experiential Staff 4. COAS Professor Chadeayne Criminal Justice 5-14-13 Pre-Internship STAR 5. COAS Cheresa Boston AAFSA (Diversity) 5-22-13 2nd Qtr. Meeting Diversity initiative 6. COAS Liz Wondell/Director COAS Advising 5-22-13 COAS Advising Staff COAS Advising Meeting 7. COAS Liz Wondell/Director COAS Advising 5-29-13 COAS Advising Staff COAS Advising Meeting 8. COAS Liaisons Career Services 5-29-13 Big Interview meeting 9. COAS Professor Chadeayne Criminal Justice 5-30-13 Pre-Intern update 10. COAS Nancy Soderberg Political Science 6-4-13 Internship development 11. COAS Liz Wondell/Director COAS Advising 6-5-13 COAS Advising Staff COAS Advising Meeting 12. COAS Nicole Sabol Career Services 6-5-13 Word Press overview 13. COAS Tim Robinson, Director International Center 6-10-13 Study Abroad partnership with CS 14. COAS Professor Chadeayne Criminal Justice 6-11-13 Student resumes 15. COAS Marty Edwards Political Science 6-11-13 Pre-Law Day 16. COAS Dr. Hallett/Professor Criminal Justice 6-11-13 Meet with students to Chadeayne address plagiarism 17. COAS Dr. Corrigan Political Science 6-12-13 Internship development 18. COAS Liz Wondell/Director COAS Advising 6-12-13 COAS Advising Staff COAS Advising Meeting 19. COAS Dr. Paula Horvath and Communication 6-14-13 STAR debrief and Bobbi Doggett presentation dates 20. COAS Liz Wondell/Director COAS Advising 6-19-13 COAS Advising Staff COAS Advising Meeting 21. COAS Brooke Hammon/RE Coordinator 22. COAS Dean Hetrick Deans Office 6-27-13 Update on COAS 64 | P a g e

internship process 23. COAS Greshka German-Stuart COAS Advising 6-28-13 Search Committee- Music Adviser 24. COAS Cathy Johnson AAFSA (Diversity) 5-22-13 Diversity initiative 25. COAS Greshka German-Stuart COAS Advising 7-8-13 Search Committee- Phone interviews 26. COAS Greshka German-Stuart COAS Advising 7-10-13 Search Committee- phone interviews 27. COAS Greshka German-Stuart COAS Advising 7-15-13 Search Committee-- On-campus interviews 28. COAS Greshka German-Stuart COAS Advising 7-16-13 Search Committee-- On-campus interviews 29. COAS Cathy Johnson AAFSA (Diversity) 7-19-13 Social Action Event planning meeting 30. COAS Cathy Johnson AAFSA (Diversity) 8-2-13 Social Action Event planning meeting 31. COAS Professor Chadeayne Criminal Justice 8-21-13 Pre-Intern debrief 32. COAS Phedra Gibson, Alpha Kappa Psi 8-22-14 Details for student President club presentation 33. COAS Cathy Johnson AAFSA (Diversity) Social Action event planning meeting 34. COAS Janet Hurlock Professor/Political 9-4-13 Upcoming Science presentation 35. COAS Dr. Pam Zeiser International 9-10-13 Upcoming Studies/Director presentation 36. COAS Liz Wondell/Director COAS Advising 9-18-13 COAS Advising Staff COAS Advising Meeting 37. COAS Liz Wondell/Director COAS Advising 9-25-13 COAS Advising Staff COAS Advising Meeting 38. COAS Jennifer Spaulding- Anthropology and 10-15-13 Overview of BSW Givings/Program Sociology program and Director application 39. Liz Wondell/Director COAS Advising 10-16-13 COAS Advising Staff COAS Advising Meeting 40. COAS Cathy Johnson AAFSA (Diversity) 10-17-13 Social Action Committee Meeting 41. COAS Liz Wondell/Director COAS Advising 10-23-13 COAS Advising Staff COAS Advising Meeting 42. COAS Liz Wondell/Director COAS Advising 11-20-13 COAS Advising Staff COAS Advising Meeting 43. COAS Liz Wondell/Director COAS Advising 12-4-13 COAS Advising Staff COAS Advising Meeting 44. COAS Professor Chadeayne Criminal Justice 12-11-13 STAR Spring dates 45. COAS Liz Wondell/Director COAS Advising 1-22-14 COAS Advising Staff COAS Advising Meeting 46. COAS Samuel Louis/VP Rasine Kreyol 1-23-14 Student Club Presentation 47. COAS Liz Wondell/Director COAS Advising 2-10-14 Student competencies COAS Advising, Rick for employers Roberts, Career Services 65 | P a g e

48. COAS Mary Borg, Poli Sci Political Science 2-13-14 Overview of Internship Coordinator Washington Center Internships 49. COAS Edyth Abdullah/ EEO President’s Office 2-19-14 Collaboration on UNF and Vincent diversity initiative Sams/INROADS 50. COAS Lisa Bates/CIA Criminal Justice 3-5-14 CIA Overview Recruiter 51. COAS Dr. Gonzales/VP Political Science 3-7-14 BOG and UNF Student Affairs Metrics 52. COAS India Powell/Committee AAFSA (Diversity) 3- 31 -14 Social Action Chair Committee Meeting 53. Dr. Toglia Psychology 4-4-14 Forensic Science Day 54. COAS Dr. Nicholson and Psychology 4-8-14 CCP Round Table Ashley 55. COAS Dr. Forde Criminal Justice Chair 4-15-14 Overview of Career Services 56. COAS Peggy Baldt Political Science 4-15-14 Pre-Law Day Update 57. COAS Lisa Bates/SCJA Criminal Justice 4-16-14 JSO Bomb Squad Adviser overview 58. COAS Dr. Tru Leverette English 4-23-14 African American Studies Internship 59. COAS Liz Wondell/Director COAS Advising 4-23-14 COAS Advising Staff COAs Advising Meeting

APPENDIX C COLLEGE OF ARTS AND SCIENCES EMPLOYER CONTACTS: 2013-2014 Staff Member: Career Coordinator Valarie Robinson Date Employer Organization/Contact Via Meeting Meeting Sent Representative/Title Information/Notes Phone On- Site Email campus Visit 1. 6/5/13 Jennifer Mystical Basket/521-7665, x x Chapman/CEO [email protected] 2. 6/5/13 Erin Corey/National Williams Scotsman, 407-770-7745, x x Account Manager [email protected] 3. 6/12/13 Detective Ft. Lauderdale Police Department/954- x Diamond/Sargent 444-6750 Jackson 4. 6/28/13 Monique Florida Division of Emergency x Carby/Academic Management Liaison/Internship [email protected] Coordinator PT internships

5. 6/16/13 Robert Baggett/China US Dept. of State/ Info Session x x Consulate

6. 7/24/13 Ty McKinsey/Public Bethel Baptist Institutional Church/351- x Relations Assistant 8678/755-2265, [email protected] 7. 10/1/13 Ruth Girl Scouts of America-Info. Session x x 8. 10/2/13 Robin Church The Safety

66 | P a g e

Foundation/robin@thecommunitysafety. org 9. 1/27/14 Charlsie Westcoast Connection / 360° Student x Hanson/Asst. Travel/[email protected] Director m 10. 1/27/14 Casey Delcour/Retail Florida x IM Team Blue/[email protected] 11. 2/3/14 Fatima Incepture/363-4221 x x Karbo/Recruiter 12. 2/19/14 Vincent INROADS x Sams/Jacksonville Recruiter 13. 2/24/14 Chrissi Isel/[email protected] x Consiglio/Creative Designer 14. 3/11/14 Elana Rend Holmes Stamp, x [email protected]

15. 4/7/14 Pam Southlight Gallery x x Zambetti/Director of Marketing 16. 4/14/14 Elena Rend/HR Holmes Stamp & Sign/ x Manager [email protected] 904-396-2291 ext. 108

APPENDIX D: CAREER COORDINATOR CAREER PROGRAM REPORT 2013-2014 Staff Member: Dee Dee Wyckoff- COAS Liaison Program Title/Topic Person/Dept. Requesting Date # Attendees STAR PROGRAM CLASS PRESENTATIONS (16) STAR: Resumes and STAR: Interviewing Cathy Chadeayne/Criminal Justice 5/21/2013 16 STAR: Resumes and STAR: Interviewing Diane Matuschka/Communication 7/9/2013 18 STAR: Resumes Cathy Chadeayne/Criminal Justice 9/3/2013 44 STAR: Resumes and STAR: Interviewing Cathy Chadeayne/Criminal Justice 9/3/2013 35 STAR: Interviewing Cathy Chadeayne/Criminal Justice 9/5/2013 43 STAR: Interviewing Diane Matuschka/Communication 9/12/2013 19 STAR: Interviewing Diane Matuschka/Communication 9/12/2013 16 STAR: Interviewing Diane Matuschka/Communication 9/12/2013 16 STAR: Interviewing Diane Matuschka/Communication 9/12/2013 20 STAR: Job Search Process Joanna Ale/UNF THRIVE 11/1/2013 4 STAR: Job Search Process Joanna Ale/UNF THRIVE 11/1/2013 5 STAR: Resumes Joanna Ale/UNF THRIVE 11/22/2013 8 STAR: Resumes Joanna Ale/UNF THRIVE 11/22/2013 8 STAR: Resumes Cathy Chadeayne/Criminal Justice 1/14/2014 37 STAR: Resumes and STAR: Interviewing Cathy Chadeayne/Criminal Justice 1/14/2014 28 STAR: Interviewing Cathy Chadeayne/Criminal Justice 1/16/2014 38 SUBTOTAL OF "STAR" PROGRAM 355 PRESENTATIONS (16) CAREER PLANNING CLASS PRESENTATIONS (7) COAS Majors Roundtable Discussion Valarie Robinson/Career Services 7/13/2013 10

67 | P a g e

COAS Majors Roundtable Discussion Valarie Robinson/Career Services 10/1/2013 9 COAS Majors Overview Maria Castro/Career Services 10/2/2013 25 Resume and Cover Letter Preparation Valarie Robinson/Career Services 11/7/2013 25 COAS Majors Roundtable Discussion Valarie Robinson/Career Services 2/4/2014 13 What Can I Do with a COAS Major? Vivian Senior/Career Services 2/19/2014 25 Resume and Cover Letter Preparation Valarie Robinson/Career Services 3/27/2014 25 SUBTOTAL OF CAREER PLANNING CLASS PRESENTATIONS (7) 132 COLLEGE OF ARTS AND SCIENCES PRESENTATIONS (12) Transfer Orientation Liz Wondell /COAS Academic 6/10/2013 45 Advising Transfer Orientation Liz Wondell /COAS Academic 7/1/2013 106 Advising Overview of Natural Sciences Majors COAS Academic Advising 7/22/2013 8 Overview of Social Sciences Majors COAS Academic Advising 7/22/2013 7 Internship Orientation Dr. Mary Borg/Political Science 9/17/2013 10 Career Preparation for Psychology Students Alisa Aston/Psychology 10/25/2013 29 Career Preparation for Psychology Students Alisa Aston/Psychology 10/25/2013 25 Career Preparation and Gaining Experience for Biology Dr. Dan Moon/Biology 12/3/2013 32 Students Career Services Overview for Biology Group Advising Wilma Case-Starks/COAS Biology 3/3/2014 15 Advisor Career Services Overview for Biology Group Advising Wilma Case-Starks/COAS Biology 3/12/2014 30 Advisor Career Preparation for Psychology Students Alisa Aston/Psychology 3/14/2014 30 Career Preparation for Psychology Students Alisa Aston/Psychology 3/14/2014 20 SUBTOTAL FOR COLLEGE OF ARTS AND SCIENCES PRESENTATIONS (12) 357 UNF STUDENT GROUP PRESENTATIONS (2) STAR: Resumes and Job Search Process Alpha Kappa Psi 9/16/2013 3 Interviewing Tips Erin Banister/PRSSA 2/27/2014 11 SUBTOTAL FOR UNF STUDENT GROUP 14 PRESENTATIONS (2) COMMUNITY PRESENTATIONS (2) Duval County Teen Court Program Rebekah Caruso/Teen Court 8/12/2013 15 Program Case Manager Navigating Your Career Path Rod Cox/St. John's Country Day 4/19/2012 55 School SUBTOTAL FOR COMMUNITY 70 PRESENTATIONS (2) TOTAL FROM ALL STAR PRESENTATION (16) 355 TOTAL FROM ALL CAREER PLANNING CLASS PRESENTATIONS (7) 132 TOTAL FROM ALL COLLEGE OF ARTS AND SCIENCES PRESENTATIONS (12) 357 TOTAL FROM ALL UNF STUDENT GROUP PRESENTATIONS (2) 14 TOTAL FROM ALL COMMUNITY PRESENTATIONS (2) 70 GRAND TOTAL OF COAS PRESENTATIONS AND PROGRAMS MANAGED BY DEE 928 DEE (39)

68 | P a g e

APPENDIX E: COLLEGE OF ARTS AND SCIENCES MEETINGS/CONTACTS: FACULTY, ADVISERS, & STUDENT GROUPS 2013-2014 Staff Member: Dee Dee Wyckoff Name/Title Department Date Reason 1 Diane Matuschka/Instructor Communication 5/2/2013 STAR program for Speech Class for Fall 2 Cathy Chadeayne/Internship Coordinator Criminal Justices 5/14/2013 STAR for Pre-Intern class 3 Academic Advisors Meeting COAS Academic 5/22/2013 COAS Advising Staff Meeting Advising 4 Academic Advisors Meeting COAS Academic 5/29/2013 COAS Advising Staff Meeting Advising 5 Nancy Soderberg/Visiting Professor Political Science 6/4/2013 Discuss Public Service and Gov. Internships 6 Cathy C./ Internship Coordinator and Dr. Mitch Criminal Justices 6/11/2013 Discuss Student Resume and Hallet, Chair STAR program 7 Academic Advisors Meeting COAS Academic 6/12/2013 COAS Advising Staff Meeting Advising 8 Nancy Soderberg/Visiting Professor, Political Science 6/12/2013 Discuss Public Service and Gov. Dr. Matt Corrigan, Chair, Dr. Mary Borg, Professor Internships 9 Dr. Paula Horvath/Professor and Bobbi Communication 6/14/2013 Communication STAR program Doggett/Instructor discussion 10 Dr. Barbara Hetrick, Dean Arts and Sciences 6/27/2013 COAS Internship Discussion/Update 11 Academic Advisors Meeting COAS Academic 7/3/2013 COAS Advising Staff Meeting Advising 12 Academic Advisors Meeting COAS Academic 7/17/2013 COAS Advising Staff Meeting Advising 13 Academic Advisors Meeting COAS Academic 7/31/2013 COAS Advising Staff Meeting Advising 14 Academic Advisors Meeting COAS Academic 8/7/2013 COAS Advising Staff Meeting Advising 15 Academic Advisors Meeting COAS Academic 9/4/213 COAS Advising Staff Meeting Advising 16 Academic Advisors Meeting COAS Academic 9/18/2013 COAS Advising Staff Meeting Advising 17 Academic Advisors Meeting COAS Academic 9/9/2013 COAS Advising Staff Meeting Advising 18 Elaine Staley, Director Clinical Lab 10/28/2013 Discuss the CLS track in Biology Sciences Program 19 Academic Advisors Meeting COAS Academic 11/27/2013 COAS Advising Staff Meeting Advising 20 Academic Advisors Meeting COAS Academic 1/29/2014 COAS Advising Staff Meeting Advising 21 Carol Spector/Instructor CCB-Management 1/31/2014 Discuss SHRM organization and students 22 Academic Advisors Meeting COAS Academic 2/5/2014 COAS Advising Staff Meeting Advising 23 Academic Advisors Meeting COAS Academic 3/26/2014 COAS Advising Staff Meeting Advising 24 LeAnn Anderson, Advisor COAS Academic 3/27/2014 CCP Internship Roundtable Advising

69 | P a g e

25 Dr. Michael Toglia, Chair Psychology 4/1/2014 Forensic Science Day 26 Academic Advisors Meeting COAS Academic 4/23/2014 COAS Advising Staff Meeting Advising

APPENDIX F: COLLEGE OF ARTS AND SCIENCES EMPLOYER CONTACTS 2013-2014 Staff Member: Career Coordinator Dee Dee Wyckoff Date Employer Organization/Notes Phone Meeting On Site Email Representative/Title Campus Visit 1 Fort Lauderdale Fort Lauderdale Police Dept. (Info X 6/12/2013 Police/Recruiter session) 2 Robert Baggett/Recruiter/Asst. U.S. Department of State (Info X 7/16/2013 Reg. Sec. Officer session) 3 Gesta Lexen/HR/People Anheuser-Busch/InBev X 8/14/2013 Supervisor 4 LT Rick Baer/Recruiter U.S. Navy X 10/31/2013 5 Bianca Beck/Director of Epic Flight Academy X 2/7/2014 Admissions 6 G' Mika M./Recruiter Central Intelligence Agency (SCJA X 3/5/2014 Info session) 7 Pam Zambetti/Director of SouthLight Gallery X 4/2/2014 Marketing (Communication Internship Fair) 8 Rachel Finkelstein/Content Discover Tec (Communication X 4/2/2014 Coordinator Internship Fair)

APPENDIX G: EMPLOYER RELATIONS CAREER PROGRAM REPORT 2013-2014 Staff Member: Brooke Hammon- Employer Relations Coordinator Program Title/Topic Person/Dept. Requesting Date # of Attendees COAS Dean’s Leadership Council Leigh Palmer 5/3/2013 20 Summer B Orientation Fair Osprey Fountains 6/25/2013 100 Project THRIVE Orientation Joanna Ale 8/25/2013 25 Snack and Chat Paula Michael Dass 9/18/2013 8 Sigma Alpha Pi Internship 9/29/2013 50 Presentation Louanne Carasquill UNF Family Weekend Event Katie Delaney 10/11/2013 200 LinkedIn Presentation Dee Dee Wyckoff 10/21/2013 17 LinkedIn Presentation Sharon Snow 10/24/2013 22 Internship Presentation Rick Roberts 11/5/2013 25 UNF Housing Intern Presentation Danielle Coleman 11/19/2013 12 Kiwanis Club Presentation Kate Carpenter 1/27/2014 55 Internship Presentation Rick Roberts 3/25/2014 23 Total Presentations/Programs: 12 Total Attendance: 557

70 | P a g e

APPENDIX H: Brooke Hammon, Employer Relations Coordinator MEETINGS/CONTACTS: FACULTY, STAFF AND STUDENT GROUPS 2013-2014

College Name/Title of Person Department Date Reason for Meeting/Contact 1. Cathy Chadeayne, Internship Site/Development COAS Internship Coordinator Criminal Justice 5/22/2013 Discussion 2 Nancy Soderberg, COAS Professor Political Science 5/22/2013 Internship Discussion 3 Dr. Charles Closmann, COAS Chair History 6/10/2013 Internship Discussion Theresa O'Donnell- 4 Price, Special Events Student Life 6/12/2013 Internship Discussion 5 Nancy Soderberg, COAS Professor Political Science 6/12/2013 Internship Website Discussion 6 COAS Dr. Brian Striar English 6/17/2013 Internship Development Discussion 7 COAS Linda Howell English 6/17/2013 Internship Development Discussion 8 COAS Dean Barb Hetrick COAS 6/27/2013 Internship Follow Up Meeting 9 COAS Dr. Mark Ari English 6/27/2013 Internship Discussion Ray Wikstrom, 10 Director MVRC 6/28/2013 Marketing Assistant Interviews Ray Wikstrom, 11 Director MVRC 7/2/2013 Marketing Assistant Interviews 12 Dr. Mary Borg, COAS Internship Coordinator Political Science 7/10/2013 Internship Discussion Ray Wikstrom, 13 Director MVRC 7/11/2013 Marketing Assistant Interviews 14 Ross McDonough, COAS Internship Coordinator Social Work 7/16/2013 Internship site Discussion 15 Dr. Matt Corrigan, COAS Chair Political Science 8/1/2013 Internship Fair Discussion Billy Namen, VP, Joe Student 16 Turner, Treasurer Government 9/3/2013 Volunteer Services Discussion 17 Community Connections in COAS Dr. Jody Nicholson Psychology 9/30/2013 Psychology Discussion 18 Nancy Soderberg, COAS Professor Political Science 9/30/2013 Internship website meeting 19 Dr. Matt Corrigan and COAS Dr. Mary Borg Political Science 10/2/2013 Internship Fair meeting 20 Nancy Soderberg, COAS Professor Political Science 10/14/2013 Internship website meeting 21 Dr. Marnie Jones, COAS Jillian Smith English 10/17/2013 Internship Committee Meeting 22 Leslie Kaplan Honors Program 10/21/2013 Internship Meeting/Scholarships 23 Nancy Soderberg, COAS Professor Political Science 11/4/2013 Internship Site Meeting

71 | P a g e

24 Community Connections in COAS Dr. Jody Nicholson Psychology 11/6/2013 Psychology Discussion 25 Community Connections in COAS Dr. Jody Nicholson Psychology 11/15/2013 Psychology General Meeting 26 Community Connections in COAS Dr. Jody Nicholson Psychology 11/25/2013 Psychology General Meeting 27 COAS Dr. Jennifer Santos Psychology 12/9/2013 Internship Discussion 28 Community Connections in COAS Dr. Jody Nicholson Psychology 12/9/2013 Psychology General Meeting Sophia Estrada-Lucey, 29 Assistant Dir. Of COAS Development Development 12/18/2013 Internship/Development Meeting Volunteer Service Hour Survey 30 David Wilson CIRT 1/14/2014 Collaboration Volunteer Services Hour Survey 31 David Wilson CIRT 1/13/2014 Follow up meeting 32 Community Connections in COAS Dr. Jody Nicholson Psychology 1/16/2014 Psychology Meeting 33 COAS Dr. Radha Pyati, Chair Chemistry 1/29/2014 Internship Discussion Community Based 34 Mark Falbo, Director Learning 2/6/2014 Internship Discussion Collaboration meeting for 35 Shelly Purser, Director Health Promotions 2/27/2014 Volunteer Fair 36 Tom Serwatka 3/7/2014 Metrics Retreat 37 Dr. Matt Corrigan and COAS Dr. Mary Borg Political Science 3/10/2014 Internship Fair Debrief Meeting 38 Dr. Krista Paulsen, Sociology & COAS Chair Anthropology 4/10/2014 Internship Discussion Community Based Community Based Learning 39 Mark Falbo, Director Learning 4/11/2014 Summit 40 Internship Roundtable Debrief COAS Dr. Jody Nicholson Psychology 4/18/2014 Meeting

APPENDIX I: CAREER SERVICES/COLLEGE OF ARTS AND SCIENCES EMPLOYER CONTACTS: 2013-2014 Staff Member: Brooke Hammon

Employer/Repre Via Meeting Meeting Sent Date sentative Title Organization/Contact information Phone On-Campus Site Visit Email

1. 6/3/2013 Brad WIS; [email protected] x

72 | P a g e

Tanzie Faison, Accounting Boy Scouts of America; 04-388-0591 ext. 2. 6/3/2013 Manager 157 x Beth Boyd, EmployBridge;Beth.boyd@employbridge. 3. 6/5/2013 Recruiter net x

Vulcan Materials Company; 4. 6/10/2013 Joe Miller [email protected] x

5. 6/13/2013 Tracey Chapman SMG; [email protected]

Laura Svatek, HR Group; 6. 6/17/2013 Generalist [email protected] X x

7. 6/17/2013 Eva Blake Fidelity Financial; [email protected] x

Cystic Fibrosis Foundation; 8. 6/17/2013 Jim McCarthy [email protected] x

Florida Blue; wanted information for fall career fair and internships. Emailed her Lisa Ferrara, information. Will be following up with Staffing her to get internships for fall/spring. 9. 6/18/2013 Consultant [email protected] x x

The New Barker; wants an intern. Need Anna Cooke, more information. Will follow up. 10. 6/18/2013 Editor in Chief [email protected] x

Donna Hayes, City of St. Augustine; 11. 6/19/2013 HR Coordinator [email protected] x

Cheryl Rhoden, City of Neptune Beach; 12. 6/19/2013 HR Coordinator [email protected] x

13. 6/20/2013 Ms. Wood We Help Foundation- 722-9000 ext. 201 x

Jennifer Buffmire, Staffing Florida Blue- 14. 6/20/2013 Consultant [email protected] x

73 | P a g e

ICS/RF Smart- Wants to get on our Jodi Scott, approved internship site list. Emailed Marking with information for communications. 15. 6/20/2013 Coordinator [email protected] x

Brenda Boydston, Community World Relief Jacksonville- 16. 6/21/2013 Development [email protected] x

Brittany Caplin, Corporate Edelman- [email protected] 17. 6/21/2013 Technology and 312-297-7503 x

National Council on Crime and Erin Hanusa, Delinquency- Followed up with her on Communications internship opportunities for Fall. 18. 6/24/2013 Officer [email protected] x

US Army Corps of Engineers; emailed to Human get information on local internships. 19. 7/1/2013 Resources [email protected] x SPAR- emailed to re-engage about Bob Hoff, internship opportunities. 20. 7/1/2013 President [email protected] x

Samantha Collins, The Jacksonville Landing- Emailed to Marketing/PR follow up on internship opportunity. 21. 7/2/2013 Manager [email protected] x

Joanna Ale, Project THRIVE and Peace of Mind Jax- 22. 7/2/2013 Mentor [email protected] x

Jenna Marinucci, Marketing International Speedway; 23. 7/8/2013 Director [email protected] x

Chelsea Olson, Marketing 24. 7/8/2013 Director Dental Office- [email protected] x Leah Case- Community Non Profit Center; emailed to set up 25. 7/9/2013 Relations appointment. [email protected] x

74 | P a g e

Accounting Now; Looking for new hires that know excel. Not necessarily needing accounting, but all majors. Sending me Chance Spalding, job description. 26. 7/9/2013 Staffing Manager [email protected] x

Client Focused Media- [email protected]. Needs 3 interns for fall. Will send me job description. Will Mike White, send to communications department and 27. 7/9/2013 President post on career wings. x

Sen. Bill Nelson's Office- Accepting applications for fall interns. Posting on Chaz Runfola, Career Wings. 28. 7/10/2013 Staff Assistant [email protected] x

First Coast Energy/Daily's- Recruiting for fall interns. Forwarded information to Michelle Knight, Bobbi Doggett in communications. 29. 7/10/2013 Ambassador [email protected] x

Megan Riggs, Sulzbacher Center;Met with to discuss Life Skills opportunities for internships among 30. 7/11/2013 Coordinator various disciplines. 904-3941357 x John Kotyk, Senator Renuart's Office- Left information Legislative to get opportunities for internships. 273- 31. 7/12/2013 Assistant 4466 x

Roy Trotter, Beaches Energy; Stopped by to bring 32. 7/12/2013 President information on Physics program x

Renessenz- Emailed to get information on Kimberlyn Suitte, local internships. 33. 7/15/2013 Sr. HR Manager [email protected] x

Tom Kissinger, Regional Sales Columbia Analytic Services; 34. 7/15/2013 Manager [email protected] x

Carol Lakkis, Biological 35. 7/15/2013 Sciences Leader Vistakon;[email protected] x

75 | P a g e

Sarah Henderson, Communciations Downtown Vision, Inc., 36. 7/16/2013 Coordinator [email protected] x

Senator Aaron Bean- Visited to see if Dee Alexander, there are internships avialable for the fall. Sr. Executive Will look into. Already has one intern. Legislative Definitely will have one for spring. 37. 7/17/2013 Assistant [email protected] x X

Congressman Ted Yoho- Stopped by to Clay Martin, see if they are going to have internships Legislative this year. Yes. Will post in career wings. 38. 7/17/2013 Assistant 352-505-0838 x

State Representative Mia Jones. 563- Bobbi Warford- 4481- visited to see if interns would be Legislative needed for fall. Not sure yet. Will get 39. 7/17/2013 Assistant back with me. x

State Rep. Dan Davis- Checked to see if Michelle Fowler, they needed Tallahassee internships for Legislative fall. No, but they will for Spring. Will 40. 7/17/2013 Assistant follow up. x

GE Aviation- Called in with questions about internships. Returned call and sent Kimberly Demko, email per request. 41. 7/17/2013 Recruiter [email protected] x x

Convergys- Went to meeting to find out Brooke Knighton, about new hiring. 42. 7/17/2013 Sr. Recruiter [email protected] x Senator Audrey Gibson- Called and left 43. 7/18/2013 message. 359-2553 x Jim Adams, Legislative Rep. Janet Adkins- 44. 7/18/2013 Assistant [email protected] x

Nicole Spradley, 45. 7/18/2013 District Secretary Rep. Lake Ray- 723-5300 x 76 | P a g e

Maggie Moleski, 46. 7/18/2013 HR Specialist GRIMCO- [email protected] x

ISEL,- No internship opportunities at this time, but will keep me posted. I will Reva Sandler, HR follow up as well. 47. 7/23/2013 Manager [email protected] x

Congresswoman Corinne Brown- Stated they only have Spring and Summer Glenel Bowen, internships here in Jax. Same as in DC. 48. 7/25/2013 Dist. Director 354-1652. x Emily Rokosh, Dir. Of Programs and Community Jasmyn- Emailed for more information on 49. 7/25/2013 Relations internships. [email protected] x

McGowan's Heating and Air; Needs Phyllis, Office accounting full time person. Forwarded to 50. 7/26/2013 Manager Scott Curry in CMC. 904-278-0339 x

Allison Misora, American Heart Association; Emailed to Fundraising find out about local internship 51. 7/26/2013 Director opportunities. [email protected] x

Lauren Heinen, American Cancer Society; Emailed to find Community out about internship opportunities. 52. 7/26/2013 Representative [email protected] x

Guardian Ad Litem; Wants interns to Samari Franco, teach students to draw. Sending me 53. 7/29/2013 Coordinator information. 255-8349 x

Kember Services Group; Emailed with Rick Hammett, information for internships and job HR Business postings. Emailed information for Career 54. 7/31/2013 Partner Wings site. [email protected] x x

55. 7/31/2013 Caiti Schroering ICARE; 388-9402 x

Carolyn Antman, Audubon Society; 56. 8/1/2013 President [email protected] x Bridges to Sudan; 57. 8/1/2013 Liz Granite [email protected] x Vicki Andrews, Human Resources Pet Paradise; 58. 8/1/2013 Manager [email protected] x 77 | P a g e

Colin Frost, Worldwide Express; 59. 8/1/2013 Account Manager [email protected] x x The American Heart Association; 60. 8/1/2013 Kelly Johnson [email protected] x

Daigle Creative; Called with internship opportunity. Emailed to proper John Daigle, department chairs. 61. 8/2/2013 Partner [email protected] x x Brenda Borkosky, General Sales Cort Furniture; 62. 8/2/2013 Manager [email protected] x

Hannah Murray, Solar Stik- Wants to post jobs. Emailed 63. 8/2/2013 HR Generalist info. [email protected], 429-7640 x x Joe Hunt, Dagmar Marketing; 64. 8/6/2013 Creative Director [email protected] x

Elizabeth Olsen, Olsen Haus; Needs interns. Emailed 65. 8/6/2013 Owner Bobbi Doggett. [email protected] x Amanda Ennis, Pellum & Associates; 66. 8/6/2013 Libertone [email protected] x Jessie Ngo, Project 67. 8/6/2013 Coordinator Fidelity Investments; [email protected] x Quinton Harris, Bank of England; 904-992-1000 ext. 205 68. 8/7/2013 Area Manager or [email protected] x Jennifer Mims, Bankers Life and Casualty; 69. 8/12/2013 HR Specialist [email protected] x Renee Sparkman, Director of Talent 70. 8/12/2013 Management ICS/RF Smart- [email protected] x Boyd Property Preservation; margaret.strong@boydpropertypreservatio 71. 8/12/2013 Margaret Strong n.com x Reagan Michelis, Recruiting 72. 8/12/2013 Manager Web.com; [email protected] x Kelly Nelson, Corporate 73. 8/12/2013 Recruiter Harden; [email protected] x Jenny Jordan, Project RTD Construction; 74. 8/12/2013 Coordinator [email protected] x 75. 8/13/2013 Mac Craft Incepture; 904-363-4115 x Julianna Kobs, University Relations and Barcelona Study Abroad Experience; 76. 8/13/2013 Program [email protected] x

78 | P a g e

Coordinator

Kathleen Wentworth, HR 77. 8/13/2013 Director Seaonus; [email protected] x Gesta Lexen, People Anheuser-Busch; guesta.lexen@anheuser- 78. 8/14/2013 Supervisor busch.com x

79. 8/14/2013 Steve DeWeese Healthcare Advisors; [email protected] x

Rita Smith, HR St. Johns River Water Management 80. 8/14/2013 Manager District; [email protected] x Sherri Byrd, Marketing Dept. of Transportation and Metric 81. 8/16/2013 Manager Engineering; [email protected] x Erica Tetsworth, PLS Logistics; 82. 8/16/2013 Talent Specialist [email protected] x Andreina Z., PT 83. 8/16/2013 Specialist Mayo Clinic; 904-953-1519 x John Craft; Alliance Insurance; 84. 8/16/2013 Manager [email protected] x Paris Freeman, IT Bi-Lo Holdings (winn Dixie); 85. 8/19/2013 Staffing Manager [email protected] x Meghan Hotchkiss, Volunteer American Red Cross; 86. 8/20/2013 Coordinator [email protected] x 87. 8/22/2013 Pat Sams, JEA- [email protected] x

Jennifer Peterson, Prologistix; 88. 8/22/2023 District Manager [email protected] x Preston Brown, 89. 8/27/2013 Producer WJXT; [email protected] x Ruth Spencer, Program 90. 8/27/2013 Coordinator Girl Scouts of America; 388-4653 x Coastal Neurology; Tish Brown, [email protected]; 386- 91. 8/27/2013 Office Manager 788-2300 ext. 113 x x Steve Hyers, 92. 8/27/2013 CEO Capital Dimensions; 730-3877 x Randa Swank, 93. 8/27/2013 Manager Atlantic Self Storage; 992-9000 ext. 1311 x Nan Beisbiers, 94. 8/28/2013 Manager Tony Turner Law Firm; 466-8029 x

79 | P a g e

Christian Winicki, WIRE insight; [email protected]; 95. 8/28/2013 President 210-1137 x x Okie Mcfate, Sherwin Williams; 96. 8/28/2013 District Manager [email protected] x

Carrie Thayer, FIS Global; [email protected]; 97. 8/28/2013 Staffing Manager 438-6909 x John Sundeman, John Sundeman, CPA; 98. 8/28/2013 President [email protected] x Annie Grogan, The H.I.L.L. of Northeast FL Inc.; 99. 8/28/2013 President [email protected] x Amy Ripper, Sr. 100. 8/ Regional 29/2013 Manager, HR Winn- Dixie; [email protected] x Coggin Automotive Group; 101. 8/ Lourdes Perez, [email protected]; 904-992-5000 29/2013 HR Recruiter ext. 5053 x x 102. 8/ Ennis, Pellum & Associates; 29/2013 Rikke Ravnborg [email protected] x Liza Wrobel, Dir. 103. 8/ Of Internship Northwestern Mutual; 29/2013 Recruitment [email protected] x Jamie Schroeder, 104. 8/ Marketing Heekin Orthopedic; 29/2013 Director [email protected] x 105. 8/ Chris Rocha, Total Military Management; 29/2013 Manager [email protected] x 106. 8/ Cole Walters, Boy Scouts of America; 29/2013 District Executive [email protected] x 107. 9/ Beth Peeler, HR Winn-Dixie Stores, Inc. ; bpeeler@winn- 5/2013 Director Dixie.com x Sasha Resende, 108. 9/ Selections Teach for America, 5/2013 Associate [email protected] x 109. 9/ Staybull Insurance; 5/2013 Wingate Mullinix [email protected] x 110. 9/ Tom Stephens, Better Business Bureau; 5/2013 Manager [email protected] x Mary Hamburg, Osprey Village Senior Living 111. 9/ Member Services Communities; Mhamburg@osprey- 5/2013 Director village.com x

112. 9/ Patrick Fekula; Tax Defense Network; 5/2013 HR Director [email protected] x 113. 9/ Victoria Mita; Goabroad.com; 6//13 Director [email protected] x

80 | P a g e

Dan Growther, 114. 9/ Marketing Hurricane Jr. Golf Tour; 904-379-2697 or 10/2013 Director 518-441-6162 x Christina Leone, 115. 9/ Outreach Ronald McDonald House; 807-4670; 10/2013 Coordinator [email protected] x Annette Fallmann; VP 116. 9/ Operations 11/2013 Manager Merrill Lynch; [email protected] x Evie Loreto, 117. 9/ Recruiting Deloitte; 571-858-1991; 12/2013 Coordintor [email protected] x

118. 9/ Greg Thomas, IT Planet HS; [email protected]; 12/2013 Recruiter 874-7840 x x Mike Clavio; 119. 9/ Marketing Central Railway Inc.; 12/2013 Manager [email protected] x x 120. 9/ Lisa Lavender, 12/2013 Recruiter Talagy; [email protected] x x Optimum Personnel Services; 121. 9/ [email protected] 904-738- 12/2013 Wanda, Recruiter 8262 x x 122. 9/ Jason Gebhardt; Advanced Environmental Labs; 17/13 Lab Manager [email protected] x 123. 9/ Ronnie Knopf, 17/2013 Owner Online Binding; 904-610-3411 x 124. 9/ Brian Gifford, South Woods Elementary School; 18/2013 Asst. Principal [email protected] x Tyler Morris, 125. 9/ Marketing 18/2013 Manager The ILRC; [email protected] x x Casey Stovall, VP Human Resources and 126. 9/ Business Marketing and Sales Solutions; 18/2013 Development [email protected] x Kathy Delaney; 127. 9/ Program Parent and Family Programs; 20/2013 coordinator [email protected] x 128. 9/ American Diabetes Association; 24/2013 Neeta Nicholson [email protected] x 129. 9/ Michael Shaw; 26/2013 Recruiter FBI; [email protected] x Darren Dailey; 130. 9/ Executive Jacksonville Children's Choir; 26/2013 Director [email protected] x 131. 9/ Darcy, Volunteer Catholic Volunteers of Florida; 407-426- 26/2013 Coordinator 7771 x

81 | P a g e

Becky Stagg, 132. 10 Legislative Senator Aaron Bean- /4/2013 Assistant [email protected] x 133. 10 Elizabeth Jax Computer Chick, /5/2013 Pantalone, Owner [email protected] x 134. 10 Karen Sadler, /6/2013 CEO World Arts Organization; 568-0372 x

135. ## Laura; Office Smart Body Physical Therapy; ####### Manager [email protected]; 296-4143 x x 136. ## Josh Pelican, HR Jones Edmunds & Associates; ####### Recruiter [email protected] x David Abramowitz, Regional 137. ## Managing Department of Chiildren and Families; ####### Director [email protected] x x 138. ## Robyn Friedman, ####### volunteer River Garden; 260-1818 x 139. ## Stephanie Owen, Digital Lighthouse; ####### Receptionist [email protected] x Donna Gora, 140. ## Promotions United Wines of Florida; ####### Manager [email protected] x Glorida 141. ## Thompson, Align Networks; ####### Manager HR [email protected] x 142. ## Dr. Derickson,

####### Physician [email protected] x 143. ## Bryan Holmes, Holmes Stamp and Sign; ####### Owner [email protected] x x 144. ## Sara Schmoe, Remedy Staffing; ####### Account Manager [email protected] x Bryan Hensley, 145. ## NE Region Department of Children and Families; ####### Deputy Director [email protected] x 146. 11 Jared Bailey, Small Business Center; /5/2013 Analyst [email protected] x Ryan Scherber, 147. 11 Executive Tallahassee Youth Orchestra; /5/2013 Director [email protected] x Aaron 148. 11 Barholemew, /5/2013 Marketing Armor Freight; [email protected] x 149. 11 Chad Sarnowski, /6/2013 Branch Director J.B. Hunt; [email protected] x x x 150. 11 /6/2013 Katrina, Recuriter Medtronic; 332-5320 x

82 | P a g e

151. 11 Harbinger Signs; /7/2013 Shaan Batten [email protected] x

152. 11 John Michalman, Digitally Xtreme; 372-4297; /7/2013 President [email protected] x x 153. 11 Ryan Switzer, /8/2013 Owner Beau Outfitters; [email protected] x 154. ## John Farhat, ####### Owner ACTs Inc.; 837-3434 x 155. ## Diane Williams, ####### HR Manager Fortegra; [email protected] x 156. ## Bob Ross, ####### Director USO; [email protected] x 157. ## Dori Slosberg Foundation; ####### Lisa Davidson [email protected] x x 158. ## ####### Katie Fields Total Quality Logistics; [email protected] x 159. ## Joy Goodwin, , [email protected]; 800-950-7242 ####### Recruiter ext. 6815 x x LaShawnda Wright, 160. ## Administrative Thomas Transcription Services, Inc. ; ####### Assistant [email protected] x Keith Horner, 161. ## Principal ####### Engineer Vistakon; [email protected] x Debra Dow, Community 162. ## Relations National Association of Senior Veterans; ####### Director [email protected] x 163. ## Able Advisor/CSX; ####### Sean Pozin [email protected] x 164. ## Kate Waltz, First Coast Wildlife Services; ####### Admin Assistant [email protected] x

165. ## Sharon King, Hurricane Wing Grill; ####### Owner [email protected] x David Gosche, 166. ## Program Chair, Sanford-Brown; ####### Vet Technology [email protected] x Teresa Lago, 167. 12 District Behavior Flagler County School District; /2/2013 Specialist [email protected] x John Seaton, 168. 12 Certified School Flagler County School District; /3/2013 Psychologist [email protected] x Katy Carignan, 169. 12 Volunteer Women's Center of Jacksonville; /9/2013 Coordinator [email protected] x 83 | P a g e

170. ## Phillip Reynolds, Dept. of Homeland Security; ####### Special Agent [email protected] x Lauren Cowman, Mentor Recruiter 171. ## & Volunteer Communities in Schools; ####### Coordinator [email protected] x x x 172. ## nicolle Burton, ####### HR Generalist City of Jacksonville, [email protected] x

173. 1/ The Community Safety Foundation; 6/2014 Robin Church [email protected] x 174. 1/ Cheryl Peek, HR 6/2014 Generalist State Attorney's Office; [email protected] x 175. 1/ Debbie Frick, HR 6/2014 Generalist State Attorney's Office; [email protected] x 176. 1/ Chili Pope, HR 8/2014 Manager Nassau County Office; 491-7332 x 177. 1/ Robin Marley, 8/2014 HR Manager City of Fernandina Beach; 904-310-3125 x 178. 1/ Jason Lyons, Anvil Advertising; 8/2014 Project Manager [email protected] x 179. 1/ Elaine Brown, UF Proton Therapy Institute; 8/2014 HR Manager [email protected] x x 180. 1/ Scott Renwick, United Way of NE Florida; 8/2014 Director [email protected] x x Carol Hays, 181. 1/ Legislative State Rep. Janet Adkins' Office; 10/2014 Assistant [email protected] x 182. 1/ Cecilia Jefferey; 13/2014 Manager Operation Homefront; (888) 390-0843 x Cylela Harmon; community 183. 1/ Education Quigley House; 904-284-0340 ext. 321; 13/2014 Specialist [email protected] x x Tawnya Wilson, Principal 184. 1/ Research 14/2014 Optometrist Vistakon; [email protected] x x Qierra Brown, 185. 1/ Campus Outreach 14/2014 Sepcialist Equality Florida; [email protected] x Collin Kennedy, 186. 1/ Regional Field Republican Party of Florida, 14/2014 Rep [email protected]; 703-509-304 x 187. 1/ 14/2014 Peg Ganger ISF Group Inc; [email protected] x 188. 1/ Sylvia Debarge, 18/2014 HR Manager Community First Bank; 371-8030 x 189. 1/ Katie Ricks, Aging True; [email protected] x x 84 | P a g e

19/2014 Exec. Asst.

190. 1/ Charlsie Hanson, Westcoast Connection; 28/2014 Asst. Director [email protected] x 191. 1/ Kate Carpenter, 28/2014 LFL Executive Learning for Life; [email protected] x x Jason Henika, 192. 1/ Donor Relations 28/2014 Associate daniel Kids, Inc.; [email protected] x x 193. 1/ Casey Delcour, 28/2014 Retail IM Team Florida Blue; [email protected] x x x 194. 1/ Pam Mallarkey, Project SOS; 29/2014 CEO/President [email protected] x x x 195. 1/ Jordan, Co- Jam Brothers Music; 29/2014 Owner [email protected] x Daniel Mormak, Talent 196. 1/ Acquisition PLS Logistics; 30/2014 Supervisor [email protected] x x Torey McCleskey, 197. 1/ Program 31/2014 Coordinator BSA- Over the Edge; 9044-388-0591 x x x Collette 198. 2/ Snowden, Station WJEB TV 59/Trinity Broadcasting 3/2014 Manager Network; [email protected] x 199. 2/ US Department of State; 3/2014 Faisal Khan [email protected] x x Allison Smith, 200. 2/ Program The Bridge of NE Florida; 3/2014 Coordinator [email protected] x 201. 2/ Tom Miller, 4/2014 Account Manager Shiftgig; [email protected] x 202. 2/ Michael Moore, Boy Scouts of America; 6/2014 Director [email protected] x x x

203. 2/ MaliVai Washinton Youth Foundation; 7/2014 Terri Florio, CEO [email protected] x 204. 2/ Trish Thomas, Association Capital Recovery; 11/2014 VP of Marketing [email protected] x 205. 2/ Kelly Rodriguez, 11/2014 recruiter Jobs with Friends; [email protected] x Victoria Carlucci, 206. 2/ Mentor Program Communities In Schools; 12/2014 Coordinator [email protected] x 207. 2/ Matthew First Choice Governemnt (FCG); 904- 12/2014 Carmady, IT 351-6269 x

85 | P a g e

Celeste Chapman, 208. 2/ Associate 14/2014 Director Actavis, Inc. x Joseph Furry, Public Policy 209. 2/ Research/Educati Florida Blue; 17/2014 on Consultant [email protected] x x

Building Bridges for Women in Business; 210. 2/ Jenni Edwards, Jenni.edwards@buidingbridgesforwomeni

18/2014 Consultant nbusiness.com x 211. 2/ Amanda Bentley, 18/2014 Manager Ameriplan; [email protected] x 212. 2/ Mary Ann Beatty, 18/2014 Brand Partner Nerium; 705-2534 x Lina Skeim, Manager 213. 2/ Community Second Harvest - 19/2014 Engagement [email protected] x Tyler Johansson, 214. 2/ Recruiting Deloitte Services; 19/2014 Specialist [email protected] x Derek Timler, 215. 2/ Corporate PCI Performance Contracting; 19/2014 Recruiter [email protected] x Cori Welbes, Director of 216. 2/ Camping Florida Sheriff's Youth Ranches; 20/2014 Services [email protected] x Gray Edenfield, 217. 2/ Education Amelia Island Museum of History; 20/014 Director [email protected] x 218. 2/ Ida Gropper, 20/2014 Director Catholic Charities; 354-4846 x Lauren Shelly, Director of 219. 2/ Recuiting and American Junior Golf Association; 20/2014 Special Events [email protected] x

220. 2/ Cheryl Bellinger, Wal-Mart (MHRM - Markets 98 and 100); 20/2014 HR [email protected] x 221. 2/ Jessica LaBerge, Boyer Law Firm; 21/2014 Legal Assistant [email protected] x 222. 2/ Emily Van Wyk, Icicle Seafoods, Inc.; 21/2014 Recuriter [email protected] x Michelle Thompson, 223. 2/ Program Learning for Life; 21/2014 Assistant [email protected] x

86 | P a g e

224. 2/ Janet Larson, 24/2014 Director Sierra Club; [email protected] x Meghan Tarsitano, 225. 2/ Legislative Senator Bean's Office; 24/2014 Assistant [email protected] x 226. 2/ Tracy Nazzaro, 27/2014 Consultant SBDC Florida; [email protected] x 227. 3/ Lori Phelan,

5/2014 President PHOR Energy; [email protected] x Stephanie Parks, 228. 3/ Account The Dalton Agency; 7/2014 Coordinator [email protected] x Jessica Geib; 229. 3/ Academic Intern Florida Division of Emergency 10/2014 Coordinator Management; [email protected] x 230. 3/ Jessica Fields; The Non-profit Center; 10/2014 Coordinator4 [email protected] x 231. 3/ The Hubbard House; 13/2014 Ellen Siler, CEO [email protected] x

232. 3/ Stanley Twiggs, Community Rehab Center; 13/2014 COO [email protected] x Bonnie Rose, 233. 3/ Community Delores Weaver Foundation; 13/2014 Outreach [email protected] x Johnette Moore, 234. 3/ Special Victims City of Jacksonville- Special Victims

13/2014 Advocate Advocacy; [email protected] x Kim Brumfield, Community 235. 3/ Outreach The Betty Griffin House; 13/2014 Coordinator [email protected] x 236. 3/ Tiffany Mackey, 14/2014 VP of Programs Junior Achievement; [email protected] x Chuck Young, 237. 3/ Executive Florida Social Services; 17/2014 Director [email protected] x Meg Folds, 238. 3/ Youth Programs Leadership Jacksonville, Inc.; 17/2014 Director [email protected] x 239. 3/ The Hubbard House; 18/2014 Gail Patlin, COO [email protected] x x Jamie Adams, 240. 3/ PR/Administrativ 24/2014 e Assistant Project SOS; [email protected] x x Annissa Moxam, 241. 3/ Sr. Manager, Universal Music Group; 24/2014 Talent [email protected] x

87 | P a g e

Acquisition

Selena Mullenax, 242. 3/ Events/Marketing Exhilarate Events; 24/2014 Manager [email protected] x Philip Green, Chief 243. 3/ Development Community Connections in Jax; 25/2014 Officer [email protected] x 244. 3/ Alexis Woods, Anglewoods Jacksonville; 25/2014 Case Manager [email protected] x 245. 3/ Beth, Volunteer 25/2014 Coordinator Mayo Clinic; [email protected] x x Lynn Pratt, Community 246. 3/ Relations Seamark Ranch; 26/2014 Director [email protected] x x Fred Meiners, 247. 3/ Executive Seamark Ranch; 27/2014 Director [email protected] x Renee Tillett, Talent management and 248. 3/ Development- 28/2014 HR SunTrust Bank; [email protected] x Lauren Levine, 249. 3/ Student Services Florida Coastal School of Law; 28/2014 Coordinator [email protected] x 250. 3/ Linda Gamble, Light Horse Health Care Equine Therapy; 28/2014 director [email protected] x 251. 3/ Sara Simpson, PACE Center for Girls; 28/2014 Intern [email protected] x Bill Kintz, Social 252. 3/ Work Faculty Dept. of Children and Families; 31/2014 Consultant [email protected] x

253. 4/ Michael Nickas, State Farm insurance; 1/2014 Director [email protected] x Whitney Keffer, 254. 4/ Account Harte Hanks; 1/2014 Coordinator [email protected] x 255. 4/ Saba Sedighi, Enroll America; 3/2014 Coordinator [email protected] x Patrick Finn; 256. 4/ Intern 4/2014 Coordinator Sulzbacher Center; [email protected] x 257. 4/ Lourdes Smith, Chet's Creek Elementary/MARC; 4/2014 Dean of Students [email protected] x 258. 4/ Wendy 7/2014 McMillian, Great Wolf Lodge ; 817-488-6510 x 88 | P a g e

Manager Kay Davis, 259. 4/ Internship Hubbard House; 7/2014 Coordinator [email protected] x x 260. 4/ Fredricka Brown, Law offices of Reginald Estell, Jr. ; 7/2014 Office Manager [email protected] x Kristellys 261. 4/ Zobondek, 8/2014 manager The Garage Nogi; [email protected] x 262. 4/ Branan Jacobs, 10/2014 Intern Magnifygood; [email protected] x

263. 4/ Sherrice Dyson, 2MaxTax; 16/2014 Exec. Assistant [email protected] x x Samantha Dias, Marketing/Comm 264. 4/ unications ShipXpress; 17/2014 Manager [email protected] x 265. 4/ Tina Finical, 21/2014 President Rent-A-Wife; [email protected] x Divyagnan 266. 4/ Kandala, 21/2014 President Laundro, [email protected] x 267. 4/ Joseph Bergman, 23/2014 HR Specialist City of Jacksonville; [email protected] x x 268. 4/ Joel Bernkrant, 24/2014 HR Specialist RS&H; [email protected] x 269. 4/ 24/2014 Jessica Schiffman RS&H; [email protected] x 270. 4/ Ryan Blair, Mad Men Marketing; 24/2014 President [email protected] x Christina 271. 4/ Starmer, Exec. Manage My Rental; 28/2014 Assistant [email protected] x x 272. 4/ Robert Baker, Manage My Rental; 28/2014 CEO [email protected] x Alvi Seda, 273. 4/ Recruiting The Student Conservation Association; 28/2013 Coordinator 240-863-1825; [email protected] x x

89 | P a g e

Brooks College of Health Career Services

The Career Liaison Program to the Brooks College of Health has maintained a strong relationship with students, faculty, and employers this year. She continues to present workshops in classrooms and provide one-on-one assistance to students. Interactions with the Doctor of Physical Therapy program remain successful as the liaison works with faculty and employers to present the Physical Therapy Job Fair. In addition, connections with Community Health, Exercise Science, RN-BSN, MPH, and prospective nursing candidates have continued to thrive throughout the past 5 years. The liaison has also begun to be involved with seniors in the health administration and athletic training programs. Employer relations were the focal point of this year, as the liaison tripled in outreach from the previous year. On April 15th, the Health Career Fair was offered to all students looking to gain experiences in the health field. The event was a great success or both employers and students.

Table 18: Brooks College of Health Counseling Appointments by Year

2009-2010 365

2010-2011 459

2011-2012 419

2012-2013 385

2013-2014 457

Table 18 shows a comparison of counseling appointment for the last 5 years for the Brooks College of Health. The liaison to the college met with 457 students this year. This is an 18% increase from 2012-2013.

90 | P a g e

Table 19: Brooks College of Health Counseling Appointments by Major

Freshman Sophomore Junior Senior Graduate Alumni Post Bacc YEAR 12-13 13-14 12-13 13-14 12-13 13-14 12-13 13-14 12-13 13-14 12-13 13-14 12-13 13-14 Undecided 1 3 2 3 4 20

NUR - Prospective 51 37 NUR - PreLicensure 3 9 1 NUR – Accelerated RN - BSN 1 6 10 2 Community Health 1 11 11 165 138 4 2 Health 1 1 2 7 14 9 52 1 Administration Nutrition 1 2 7 3 8 20 1 2 Exercise Science 1 2 2 2 2 83 69 1 Athletic Training 2 1 2 5 2 1 3 Public Health Minor 1 MHA 1 1 1 MPH 1 16 NP 2 2 2 MHC 1 4 DPT 3 5 1 Other major 1

Table 20: Brooks College of Health Counseling Appointments by Major Class Year 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 Freshman 17 21 20 5 4 Sophomore 84 99 68 60 52 Junior 30 26 34 38 56 Senior 181 274 269 271 302 Graduate 16 17 15 9 27 Alumni 32 21 12 1 13 Post BACC 5 1 1 1 3 Total 365 459 419 385 457

Table 19 compares individual appointments by major, for the 2012-2013 and 2013-2014 years. The table indicates areas of effectiveness in serving each group within BCH. There were significant increases for Nursing, Nutrition, Health Administration, and MPH students.

Table 20 provides the break down by class year for the 457 appointments during the 2013-2014 year and compares these figures with the 2009-2013 years. There was a marked increase in the number of juniors, seniors, and graduate students seen this year.

Table 21: Career Services Presentations for the Brooks College of Health

2009/10 2010/2011 2011/12 2012/13 2013/14 %Change from 12/13 Number of Presentations 39 41 50 34 29 - 15.0% Number of Students Attending 820 955 1580 749 726 -3.0%

Table 21 shows a comparison in Career Services presentations between 2009-2014. The amount of presentations in 2013-2014 decreased by 15%. This was due to changes in the Career Planning courses, eliminating class presentations and opting for small group discussions.

91 | P a g e

The Star Program is a series of seminars, workshops, and services designed to help students develop the skills needed to be successful following graduation. The decrease in numbers was due to changes in the way STAR is being offered. The focus for BCH has shifted from STAR completion to STAR participation. This allows students to complete the portions of the program that are the most meaningful to their career needs.

2008-2009 – STAR Program – Brooks College of Health – 102 graduates 2009-2010 – STAR Program – Brooks College of Health – 72 graduates 2010- 2011 – STAR Program – Brooks College of Health – 116 graduates 2011 – 2012 – STAR Program – Brooks College of Health – 107 graduates 2012-2013 - STAR Program – Brooks College of Health – 40 graduates

Table 22: Individual Meetings Number of individual meetings with faculty, administration, student group leaders and employers

2009-2010 2010-2011 2011-2012 2012-2013 2013-2014

40 66 74 23 83

Table 22 displays a 260% increase in the number of Career Services individual meetings with Brooks College of Health faculty, administrators, student group leaders and employers from 2012-2013 to 2013 -2014. This was due to increased outreach to employers.

Table 23: Statistics from the Physical Therapy Job Fair 2013

Spring 2010 Fall 2010 Fall 2011 Fall 2012 Fall 2013

Recruiters 10 14 11 9 7 in attendance Number of Students 30 92 62 66 82 Attending Number of Students 26 59 49 44 53 Returning Evaluations Students Rating the 85% 98% 94% 93% 100% Event Good or Excellent

Table 23 shows that from the 82 students who attended the event, 65% returned an evaluation. Of those who returned the evaluations, 100% rated their overall satisfaction with the event as “excellent” or “very good”. Employers Participating in Recruiting for the Physical Therapy Job Fair

 Brooks Rehabilitation  CORA Health Services, Inc.  HCR ManorCare  Mayo Clinic Jacksonville  Medig  Physiotherapy Associates  UF Health Jacksonville

92 | P a g e

Table 24: Statistics from the Health Career Fair 2014

Fall 2013

Recruiters in Attendance 23

Students, Community & Faculty in Attendance 220 Number of Students Returning Evaluations 129

Students Rating the Event Good or Excellent 96%

Table 24 shows that from the 129 students who attended the event, 60% returned an evaluation. Of those who returned the evaluations, 96% rated their overall satisfaction with the event as “excellent” or “very good”.

Employers Participating in Recruiting for the Health Career Fair

Registrants by Name:  Aureus Medical Group  Baptist Medical Center  Brooks College of Health Academic Advising  Brooks Rehabilitation  Carter Healthcare  City Year Jacksonville  Elite Amenities, Inc.  Family Heritage  Family Support Services of North Florida  Florida Blue  Florida Hospital  Maxim Healthcare Services, Inc.  Meridian Healthcare  Orange Health Solutions  Peace Corps  Peace of Mind Jax  Project THRIVE at UNF  River Point Behavioral Health  Staff Medics, LLC  St. Vincent’s HealthCare  Synaptic Resources  The HCI Group  UNF Department of Health Promotions  University of Florida Jacksonville Healthcare, Inc.  YMCA of Florida’s First Coast

Future Directions

Connections with BCH students and faculty will remain strong, as they continue to request presentations and schedule appointments with Career Services. In addition, the liaison will develop new resources for student to gain knowledge of the healthcare market and relevant employers within their field of study. The liaison will further strengthen employer relations for the upcoming year, with a focus on part-time jobs and internships for juniors. As well, the Physical Therapy Job Fair and Health Career Fair will be offered again in the upcoming academic year.

93 | P a g e

APPENDIX A BCH CAREER WORKSHOPS/PRESENTATIONS 2013-2014

Program Title/Topic Person/Dept. Requesting Date # attendees STAR Workshop – CH Pre-Interns Julie Merten – Public Health May 21, 2013 20 Nursing Interview Workshop Offered for Pre-Nursing students June 3, 2013 7 BCH Transfer Orientation BCH Academic Advising July 1, 2013 60 Overview of BCH Majors and Careers Vivian Senior, Career Planning Course July 8, 2013 20 Overview of BCH Majors and Careers Valarie Robinson, Career Planning Course July 11, 2013 20 Resumes and Interviewing Debi Wagner, RN-BSN September 4, 2013 23 Resumes DeMarie Nix, Health Administration September 9, 2013 58 Resumes Bernadette Buckley, Athletic Training September 12, 2013 34 Overview of BCH Majors and Careers Rick Roberts, Career Planning Course September 24, 2013 20 DPT – Resumes, Dress, Networking DPT Department – Sherry Pinkstaff October 1, 2013 26 AmeriCorps – Preparing for Graduate School North Florida Health Corps AmeriCorps October 1, 2013 23 Overview of BCH Majors and Careers Vivian Senior, Career Planning Course October 7, 2013 20 Professional Dress Jackie Shank, Nutrition Seniors October 14, 2013 30 Mock Interview Workshop for PA School Kelly Kopit-Bond, Pre PA Club October 17, 2013 8 Resumes Erin Largo-Wight, Foundations Section 1 October 29, 2013 30 Resumes Erin Largo-Wight, Foundations Section 2 October 29, 2013 30 Professional Dress Jackie Shank, Nutrition Seniors November 6, 2013 30 Resumes and Interviewing Michele Moore, Public Health January 14, 2014 15 Resumes Health Administration, Dr. Zhao January 16, 2014 45 Resumes and Interviewing Exercise Science, Conway-Hartman January 29, 2014 35 Overview of BCH Majors and Careers Career Planning Course, Rick Roberts January 30, 2014 20 Nursing Interview Workshop Offered for Pre-Nursing students February 12, 2014 10 Overview of BCH Majors and Careers Vivian Senior, Career Planning Course February 19, 2014 20 Nursing Interview Workshop Offered for Pre-Nursing students February 20, 2014 10 LLC Experience Workshop Heather Kenney March 5, 2014 2 Resumes Erin Largo-Wight, Foundations Section 1 March 11, 2014 30 Resumes Erin Largo-Wight, Foundations Section 2 March 11, 2014 30 DPT – Resumes, Dress, Networking DPT Department, Joe Lucca April 2, 2014 30 NP – Resumes NP – Michele Bednarzyk April 17, 2014 20

94 | P a g e

APPENDIX B BCH FACULTY/STAFF MEETINGS 2013-2014

College Name/Title of Person Department Date Reason for Meeting BCH Donni Welch-Rawls DPT 5/23 PT Job Fair BCH Andrew Schreiner Pre-PT Club 6/5 PT Job Fair BCH Dean Chally, Dr. Christie BCH 6/20 BCH Job Fair BCH Sherry Pinkstaff DPT 6/25 DPT presentation BCH Sherry Pinkstaff DPT 7/9 PT Job Fair BCH Donni-Welch Rawls DPT 7/9 All college job fairs BCH Julie Merten CH 7/9 Fall schedule BCH Barbara Kruger NUR 7/9 Health Career Fair BCH Debi Wagner RN-BSN 7/10 Student resumes BCH Dr. Magyari, Melissa E.S 7/15 Health Career Fair Hartman BCH Julie Merten CH 7/17 Employers BCH Joel Beam AT 7/26 Job Fairs BCH Julie Merten CH 8/7 Job Fair Employers BCH Dr. Christie BCH 8/9 Supervisory Meeting CCB Larissa Bodniowycz, CMC, Advising 8/15 International Week Katrina Machorro BCH Kelly Kopit-Bond Pre PA Club 8/27 Interviewing Workshop BCH Julie Merten CH 9/5 Resume Preparation BCH Bernadette Buckley AT 9/6 Workshop Preparation BCH Donni Welch-Rawls DPT 9/6 Employer Panel BCH Dr. Christie BCH 9/12 Supervisory Meeting BCH Kelly Kopit-Bond, Pre-PA Club 9/26 Prep for Workshop Heather Kenney BCH Donni Welch-Rawls DPT 10/3 Employer Showcase BCH Academic Advising BCH AA 10/21 Meeting BCH Julie Merten CH 11/13 Spring semester BCH Dr. Christie BCH 11/20 Supervisory Meeting BCH Dr. Christie BCH 1/9 Supervisory Meeting BCH Julie Merten CH 1/15 Resume Planning BCH Living Learning Community Advising 1/23 Committee Meeting BCH Dr. Christie BCH 2/13 Supervisory Meeting BCH Heather Kenney Advising 2/19 Experience Workshop BCH Academic Advising BCH AA 2/24 Meeting BCH Dr. Christie BCH 4/17 Supervisory Meeting BCH Academic Advising BCH AA 4/23 Meeting BCH LaShawna Harris BCH AA 4/28 Training Meeting

95 | P a g e

APPENDIX C BCH EMPLOYER CONTACTS/MEETINGS 2013-2014

Date Employer Organization/Contact Via Meeting Meeting Sent Representative/Title Information/Notes Phone On- Site Email campus Visit 5/21/13 Phillip Rendon American Traveler X 6/4/13 Angela Hutcheson Senior Helpers X 6/13/13 Samantha Mocas Orange Health Solutions X 7/8/13 John Schmitt U.S. Dept of Veterans Affairs X X 7/10/13 Jennifer Vincent RehabCare X 7/19/13 Kelly Bailey Signature Healthcare X X 7/25/13 Meredith Rodriguez St. Vincent’s X 8/8/13 Laura Copperbox Genesis Rehabilitation X 8/12/13 Sara Lakeview Health Systems X 8/22/13 Andreina Zubizarreta Mayo Clinic X 9/5/13 Laurie Rick Medig X 9/12/13 Laura Glazier Beaches Rehabilitation Center X 10/21/13 Dona Overstreet St. Vincent’s X 10/22/13 Veronica Goodwin Aureus Medical Group X 10/22/13 Lindsey Hamilton North Florida OBGYN X X 10/24/13 Gloria Thompson Align Networks X 11/14/13 Dr. Stephen Rhodes Chiropractor X X 1/8/14 Robyn Tatasciore St. Vincent’s X X 1/714 Andrienna Zubizarreta Mayo Clinic X 1/9/14 Shandra Patrick Brooks Rehabilitation X 1/9/14 Erica Carter River Garden X 1/9/14 Chris Lopez Memorial Hospital X 1/9/14 Michael Gindin Flagler Hospital X 1/23/14 Yvette Andrews Duval County Health Dept. X X 1/24/14 Eric Brown Baptist Health X 1/27/14 Dr. Rhodes Ocean View Health X 2/4/14 Samantha Medical Exercise Associates X X 2/4/14 Katie Ricks Aging True X X 2/5/14 Amanda Hendrickson Florida Hospital X 2/7/14 Jamie Schroeder Heekin Orthopedics X 2/7/14 Michelle Davis Parallon (HCA) X X 2/11/14 Dina DeMarco Baptist Health X 2/21/14 Allison Smith The Bridge X X 2/21/14 Gloria Thompson Align Networks X 2/21/14 Melissa Arnold The HIT Center X 2/21/14 Care Spot Care Spot X 2/21/14 Jennifer Heinze HCR ManorCare X 2/21/14 Jake Grande JU Football X 2/21/14 Robyn Capoto SportsCare Institute X 3/4/14 Nikki Harper Sulzbacher Center X 3/4/14 Health Planning Council Health Planning Council X 3/4/14 Jennifer Laramore AmeriCorps X 3/10/14 Melanie Williams Plus One X 3/10/14 Glorimar Maldonado CDC X 3/26/14 Ann Stolper Partners in Motion PT X 4/9/14 Ashleigh Ostermann Moffit Cancer Center X 4/17/14 Nicholas Fischer Staff Medics, LLC X 4/17/14 Shon Graham HCI Group X 4/17/14 Danny Anderson Meridian X 96 | P a g e

College Of Education And Human Services

Maria Castro, Career Coordinator, COEHS Liaison

Maria Castro continues in her role as the Career Coordinator and Liaison to the College of Education and Human Services. Since taking on this role she has developed and implemented many career programs, workshops and presentations. Topics continue to include: career planning, resume writing, job search strategies, networking strategies, and interviewing skills. Maria assisted an estimated 484 students from the College of Education and Human Services. She provided job search feedback via individual appointments, emails, phone calls, Interview Stream, and Career Wings and email correspondences to COEHS students. She conducted a total of 42 presentations to COEHS students which included Resume Writing, Job Search Strategies, Interviewing Preparation, Use of Social Media in Job Search, Networking Strategies. Through these presentations she has been able to reach an estimated total of 1534 students during the 2013-2014 Academic Year.

During this academic year, Maria continues to provide the STAR Program in the College of Education and Human Services. She has been working with faculty members to present the STAR Workshop in classes. Maria has collaborated with COEHS Internship College Supervisors by providing the STAR Program to Education and Sport Management students. An estimated 555 students participated in STAR 1, 2, and 3 workshops which include the Resume and Interview Workshops and Resume Critiques during the 2013-2014 academic year. A total 64 students completed all five steps of the Star program and received their STAR which resulted in a16% increase from the previous academic year.

The STAR program continues to be a major part of Sport Management Practicum courses. Students registered for these courses continue to be become STAR Certified by completing all components of the STAR program as part of these courses. In addition, all Sport Management internship students are also required to complete a Job Search Counseling appointment with Maria to discuss their Career/Academic goals prior to graduation. This helps these students to develop an effective job/academic strategy plan that they can implement prior to graduation.

This year we have seen a significant improvement on our Education Job Fair based on the numbers of employers who attend the event. We continue reach out to employers and helped develop strong partnerships that are of great benefit to COEHS students. There was an increase in employer participation in the Education Job Fair from the previous academic year. Due to the increase in the number of employer’s and based on the surveys responses from last year’s event we decided to maintain the Job Fair at the at the Student Union location.

We had eleven school counties participate from throughout the Florida area and accept resumes from our students for potential employment opportunities. We had three Charters schools from Duval County also attend and three child care facilities attended as well. In addition, we also had the North Educational Consortium attend and they represented 15 counties and school throughout Florida. We had three employers hold on-campus interview right after the Education Job Fair. Based on the on –site interview many of counties extended job offers to our students during the Job fair. This Education Job Fair was a very productive event both for our student and for the employers who attended the event. Students were very excited about the employment prospects generated by the Education Job Fair. Kelly Education Staffing also participated in the Job fair since they recently acquired Clay County as a new substitute teaching account and were looking to fill new positions.

97 | P a g e

Kelly Educational Staffing (KES) the official Duval County Schools District Substitute Teacher provider participated in 5 Information Session at Career Services this academic year. These Information Sessions were designed to inform students on how to become eligible substitute teachers for Duval and Clay County School Districts . According to a report shared by Celeste Hearon Lead Recruiter for (KES), through these Information Sessions and us partnering via Career Wings an estimated 136 UNF Students attended the Information and according to the most recent report from KES an estimated 129 have become active substitute teachers this past year.

In addition to meeting the needs of the COEHS, Maria also participated in 31 Professional Development opportunities to continue her personal professional growth and development, and further sharpen her skills and abilities. Maria also continues in role as the Faculty Advisor to the Student National Education Association chapter in the COEHS. This student organization has been very active this past academic year. Continues to hold several general meetings throughout the academic year to plan events and discuss relevant issues in education. Again this year, SNEA was awarded Student Organization and Assistant Resources (SOAR) Grant worth $825.00 to assist the organization with their marketing and recruiting efforts during the 2013-2014 academic year. Maria has been able to provide the students and the organization the leadership and support needed to help it thrive.

COEHS & UNF Involvement:  • Campus Security Authority, (Fall 2012- Present)  A&P Sick Leave Committee, (Member, Summer 2011-Present)  Maria serves as the Faculty Advisor for Student National Education Association (SNEA) Organization- (Summer 2009- Present)

Adjunct Faculty-College of Education and Human Services Maria also serves as an Adjunct Instructor for the College of Education and Human Services. She taught one section during Summer B, 2013, one section Fall 2013 and one section Spring 2014. The Career Planning Class helps to engage freshmen and sophomores in the career development process and link to services and programs offered by Career Services. Maria is also available to share information about all programs offered by the COEHS in other Career Planning courses taught by other Career Services staff members.

Table 25: College of Education and Human Services Counselor Student Contact by Year May 2009- April 2010 442

May 2010 - April 2011 524

May 2011-April 2012 444

May 2012-April 2013 451

May 2013-April 2014 484

Table 25 shows the liaison to the college met with an estimated 484 students this year. This is a 7.3% increase from the previous year.

Table 26: Career Services Presentations and Workshops for the College of Education and Human Services 2009- 2009- 2009-2010 2009-2010 2011-2012 2011-2012 2011- 2011-2012 2013-2014 2011-2012 2010 2010 Number of Est. Number of Est. 2012 Est. Number of Est. Number Numb Est. Presentations Number of Presentations Number of Number of Number of Presentati of Students er of Number of Students Students Presentatio Students ons Attending Students ns Prese Attending Attending Attending Attending ntatio ns 48 1769 24 1229 35 1101 41 1458 42 1534 Table 26 shows a comparison in Career Services presentations between, 2009-2010, 2010-2011, 2011-2012, 2012-2013 and 2013-2014 and for College of Education and Human Services. There was a 2.4% increase in the number of presentations and through these presentations she was able to reach an estimated total of students1534 which an increase of 39% during the 2013-2014 academic year.

98 | P a g e

Table 27: College of Education and Human Services STAR Program Participation 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 Total Number of Total Number of Total Number of Total Number of Total Number of Students Who Students Who Students Who Students Who Students Who Completed STAR Completed STAR Completed STAR Completed STAR Completed STAR 36 79 78 55 64

Table 27: The Star Program is a series of seminars, workshops, and services designed to help students develop the skills needed to be successful following graduation. There was a 16.0% increase in the number of COEHS students who completed all five parts of the STAR Program in 2013- 2014.

Table 28: Individual Meetings: College of Education and Human Services 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 Number of Individual Number of Individual Number of Individual Number of Number of Meetings with Meetings with Meetings with Individual Individual Faculty, Faculty, Faculty, Meetings with Meetings with Administrators, Administrators, Administrators, Faculty, Faculty, Student Group Leaders Student Group Student Group Administrators, Administrators, Student Group and Employers Leaders and Leaders and Leaders and Student Group Employers Employers Employers Leaders and Employers 16 34 41 21 21

Table 28 Displays the number of Career Services individual meetings with College of Education and Human Services, and UNF, faculty, administration, student group leaders and employers. The relocation of Maria’s office into the COEHS has facilitated the daily contact and interaction with COEHS faculty, administrator and staff.

Table 29: Education Job Fair April 2010 April 2011 April 2012 April 2013 April 2014

Employers/Booths 14 7 10 21 24

Number of Students 222 233 113 181 150 Attending Number of Students 18 25 82 146 129 Returning Evaluations Number of Students 14 24 89 145 56 Rating the Event Good or Excellent Table 29: There was an increase in the number of employers who participate in the job fair.

Future Direction: Maria will continue to reach out to students, faculty, and staff in the COEHS to market upcoming events and to make them aware of the services we have to offer through Career Services. The STAR Program will continue to be a focus for COEHS students as a way to help prepare students with the job search process. The STAR Program will continue to be part of the Sport Management Practicum and Internship Program. She will continue to coordinate the Spring Education Job Fair. Maria will also continue to seek opportunities to reach out to employers and helped develop strong partnerships that will be a great benefit to COEHS students.

99 | P a g e

APPENDIX A: COLLEGE OF EDUCATION AND HUMAN SERVICES CAREER LIAISON CAREER PROGRAM REPORT 2013-2014 Staff Member: Maria Castro

Program Title/Topic Person/Dept. Requesting Date # attendees STAR Program Assignment/ Career Sport Management Maurice Graham 5/8/13 36 Services/Career Wings Overview STAR Resume Job Search Workshop Sport Management- Practicum 5/14/13 19 Maurice Graham STAR Job Search Workshop Sport Management- Practicum 5/14/13 19 Maurice Graham STAR Interviewing Sport Management- Practicum 5/21/13 18 COEHS Overview Career Planning Valarie Robinson 7/11/13 25 STAR Resume Workshop Career Planning 7/17/14 25 STAR Interviewing Workshop Career Planning 7/22/14 25 STAR Program Assignment/ Career Sport Management Maurice Graham 8/26/13 38 Services/Career Wings Overview COEHS – Job Search/Networking First Meeting Dr. Cathy O’Farrell 8/26/13 116 STAR Resume Workshop Sport Management- Practicum 9/3/13 22 Maurice Graham STAR Job Search Workshop Sport Management- Practicum 9/3/14 22 Maurice Graham STAR Interviewing Workshop Sport Management- Practicum 9/10/13 21 Maurice Graham COEHS Overview Career Planning Rachel Martin 9/18/13 24 COEHS Overview Career Planning Rick Roberts 9/24/13 24 STAR Resume Workshop Vicki Cornett 9/25/13 35 STAR Job Search Workshop Vicki Cornett 9/25/14 35 COEHS Overview Career Planning Valarie Robinson 9/24/13 24 COEHS Overview Career Planning Career Planning Class 10/2/13 25 COEHS Overview Career Planning Vivian Senior 10/7/13 24 STAR Resume Workshop Career Planning 11/6/14 20 STAR Interviewing Workshop Valarie Robinson 11/14/13 25 STAR Interviewing Workshop Vicki Cornett 11/21/13 21 STAR Interviewing Workshop Career Planning Class 11/25/13 25 COEHS – Job Search/Networking Last Meeting Dr. Cathy O’Farrell 12/9/13 101 STAR Program Assignment/ Career Sport Management Maurice Graham 1/6/14 41 Services/Career Wings Overview COEHS – Job Search/Networking First Meeting Dr. Cathy O’Farrell 1/7/14 160 STAR Resume & Job Search Workshop Sport Management- Practicum 1/14/14 26 Maurice Graham STAR Job Search Workshop Sport Management- Practicum 1/14/14 26 Maurice Graham STAR Interviewing Workshop Sport Management- Practicum 1/28/14 26 STAR Resume Workshop Starlet Wilder/Laura Langton 3/5/14 45 STAR Job Search Workshop Starlet Wilder/Laura Langton 3//5/14 45 COEHS Overview Career Planning Valarie Robinson 2/5/14 20 STAR Resume Workshop Vicki Cornett 2/6/14 21 STAR Job Search Workshop Vicki Cornett 2/6/14 21 STAR Interviewing Workshop Vicki Cornett 2/6/14 21 COEHS Overview Career Planning Maria Castro 2/12/14 19 COEHS Overview Career Planning Vivian Senior 2/19/14 25 STAR Interviewing Workshop Starlet Wilder/Laura Langton 3/5/14 45 STAR Interviewing Workshop Valarie Robinson 4/1/14 18 STAR Interviewing Workshop Career Planning 4/2/14 19 STAR Resume Workshop Dr. Caroline Guardino 4/5/14 11 COEHS – Job Search/Networking First Meeting Dr. Cathy O’Farrell 4/21/14 140 100 | P a g e

APPENDIX B: COLLEGE OF EDUCATION AND HUMAN SERVICES CAREER LIAISON MEETINGS 2013-2014 Staff Member: Maria Castro College Name/Title of Department Date Reason for Meeting Person A&P A&P Association A&P Association 5/14/14 Association Meeting COEHS Dr. Karen Exceptional, Deaf 5/15/13 Updates Patterson & Interpreter Ed COEHS Shannon Griffin SNEA, President 5/15/13 Introduction

COEHS COEHS Advising COEHS Advising 6/13/13 Updates

COEHS Maurice Graham Sport Man 6/17/13 Updates

COEHS Shannon Griffin SNEA, President 7/17/13 Updates

COEHS COEHS Advising COEHS Advising 7/24/13 Updates

Athletics Advising Athletics Advisor Dee Beatrice 7/30/13 Student Update

COEHS Dr. Karen Exceptional, Deaf 8/29/13 Updates Patterson & Interpreter Ed COEHS Dr. Karen Exceptional, Deaf 9/5/13 Updates Patterson & Interpreter Ed COEHS Maurice Graham Sport Man 9/10/13 STAR Updates

Student Affairs Dr. Gonzalez Division Meeting 9/24/13 Updates

COEHS Maurice Graham Sport Man 1/6/14 Program Updates

COEHS Dr. Karen Exceptional, Deaf 1/9/14 Updates Patterson & Interpreter Ed COEHS Maurice Graham Sport Man 2/3/14 STAR Updates

COEHS Maurice Graham Sport Man 2/27/14 STAR Updates President’s Office President’s Office President’s Office 3/7/14 Metrics Retreat COEHS Dr. Karen Exceptional, Deaf 3/25/14 Updates Patterson & Interpreter Ed COEHS Sport Sport Management 4/14/14 STAR Information Management Accreditation Accreditation Board Board Student Affairs Brock Ertel Student Union 4/14/14 Updates COEHS Maurice Graham Sport Man 4/8/14 Ed Fair Planning COEHS Dr. Karen Exceptional, Deaf 4/23/14 Updates Patterson & Interpreter Ed

101 | P a g e

APPENDIX C: COLLEGE OF EDUCATION AND HUMAN SERVICES CAREER LIAISON: EMPLOYER MEETINGS 2013-2014 Staff Member: Maria Castro

Date Employer Organization/Contact Via Meeting Meeting Sent

Representative/Title Information/Notes Phone On- Site Email campus Visit

5/28/13 John Grzybek, Golf The First Tee Jacksonville x Coordinator

6/3/13 Nancy Rippka Individual Tutor X

6/5/13 Wayman Academy of the School Principal x Arts

6/6/13 Lauren Shelly, Manager of AJGA x Recruiting & Special Events 6/10/13 Celeste Hearon, Recruiting Kelly Educational Services x Coordinator

6/20/13 LeAnn Thompson, Montessori App x

7/9/13 Kristoffer Fransisco, Morning Star School x Director of Development

7/11/13 Dr. Madison Nichols, School at Christ's Church Academy x Director

7/18/13 Danielle Tauvell, Director Primrose School of Glen Kernan x

8/6/13 Peter Croklin, Director Hogan Baptist Christian Pre-School x 8/29/13 Amber Lee School for Accelerated Learning and x Technologies

9/3/13 Lena Sharaqeq Beaches Episcopal School x

11/13/13 Roda Malco, Teaching Institute of Reading Development x Operations Manager

1/8/14 Tamara Williams, Principal Pine Forest School of the Arts x

1/9/14 Mary Jennings-May J. Allen Axon Elementary School x

1/12/14 Tamara Williams, Principal Pine Forest School of the Arts x

1/13/14 Roda Malco, Teaching Institute of Reading Development x

Operations Manager 1/23/14 Victoris Carlucci, Mentor Communities in Schools x Program Coordinator 1/23/14 Charlsie Hanson APPENDIX D;Westcoast COLLEGE Connection OF EDUCATION / 360° Student AND HUMAN x SERVICES Assistant Director Travel 102 | P a g e

1/30/14 Celeste Hearon, Recruiting Kelly Educational Services x Coordinator

The 2013-2014 year has been one of change for Career Services and the College of Computing, Engineering & Construction. Rebecca Johnson left in August 2013, and the role of Career Liaison was handled by a mixture of Rick Roberts, Director of Career Services and Sharon Snow, CCEC Career Coordinator for the Fall 2013 semester. Scott Curry was hired in December 2013 to fill the Career Liaison role and has been incresingly active in increasing student and employer numbers. Sharon Snow continues to do an exceptional job in her postion as OPS Career Coordinator, working 30 hours a week meeting with students and alumni at her location in Building 15, giving the liaison the appropriate amount of time to meet and interact with industry professionals.

Industry involvement has been increasingly strong for CCEC for the 2013-2014 academic year, as employers in all three programs saw strong growth in the local, regional and national levels. Construction Management in particular has been very strong, as the Jacksonville market saw a resurgance in both the residential and commercial sectors. Overall, more than 140 internship opportunities were made availible for CCEC students, which led to strong co-op enrollment throughout the year. Additionally, all positions are now actively posted in Career Wings in addition to the previous email-only policy, so that students will be further encouraged to actively utilize Career Wings. Finally, our CCEC Employer Showcase reached a record 51 employers for Spring 2014, prompting a move to the UNF University Center for the Fall 2014 event.

Scott Curry Sharon Snow, MA CCEC Career Services Liaison CCEC OPS Career Coordinator

Table 30: College of Computing Engineering & Construction Appointment by Year Academic Year 2009-2010 223 Academic Year 2010-2011 307 Academic Year 2011-2012 472 Academic Year 2012-2013 433

Academic Year 2013-2014 442

103 | P a g e

Table 30 shows a comparison of counseling appointment for the last 4 years for the College of Computing, Engineering, and Construction. Career Services Representatives to the college met with 442 students this year. This years’ numbers represent a slight increase in the number of CCEC students with individual appointments. This is a very strong showing considering that the college was short one full-time Career Liaison for a full semester.

Table 31: College of Computing, Engineering & Construction Appointments by Class Year Class Year 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 Freshman 11 * 21 18 8 Sophomore 18 * 26 23 6 Junior 85 * 178 183 217 Senior 68 * 152 176 172 Graduate 16 * 16 13 18 Alumni 22 * 65 8 15 Post BACC 3 * 14 12 6 Total 223 307 472 433 442

Table 31 This table shows a slight increase in student appointments, while across the board, are largely appointments with Juniors, Seniors, and Alumni.

Table 32: College of Computing Engineering & Construction- Appointments by Major Major 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 Building Construction 35 * 50 43 30 Management

Computing 49 * 131 133 238 Electrical Engineering 37 * 91 87 48

Mechanical 57 * 131 105 75 Engineering Biology 2 * 0 0 0 Chemistry 1 * 0 0 1

Civil Engineering 42 * 69 65 46 Business 0 * 0 0 2 Healthcare Admin 0 * 0 0 1 Physics 0 * 0 0 1 Total 223 * 472 433 442

Table 32 This table shows a slight increase in student appointments, while across the board, are largely appointments with Computing, Mechanical Engineering, and Electrical Engineering. The Computing increase can be attributed to our staff having increased hours in that school. The ME and EE decrease can be attributed to a lack of a CCEC Liaison within Building 50, limiting awareness of Career Services.

104 | P a g e

Table 33: College of Computing Engineering and Construction: STAR Program Participation 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 Total Number of Students 3 9 4 1 0 Who Completed STAR Program Total Number of Students/Alumni 423 74 419 308 92 Still In Progress

The STAR Program is a series of seminars, workshops, and services designed to help students develop the skills needed to be successful following graduation. This program was fully implemented for the College of Computing, Engineering, and Construction for the 2007-2008 school year, however it was never promoted to students actively, and very few completed the program. In 2013-2014, 92 students and alumni participated in various steps, however none completed all 5 portions of the STAR Program. This decline in completed STARs can be attributed to the lack of promotion from the vacant CCEC Liaison position in the Fall, and a lack of emphasis on the program as a whole. We have instituted a new variation of the STAR Program for the new academic year, and hopefully it will have very positive numbers for 2014-15.

Table 34: Career Services Presentations and Workshops for the College of Computing Engineering and Construction 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 Number of 36 37 34 39 27 Presentations Number of 1365 1391 1275 1575 602 Students Attending

Table 34 shows a comparison in Career Services presentations of the past 4 years in the College of Computing Engineering and Construction. We saw a decrease in these numbers for the 2013-2014 year, which can be attributed to the lack of the CCEC Liaison position in the Fall semester.

Table 35: Students Registered for Cooperative Education or Academic Internships 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014

Number of CCEC 21 31 43 32 81 Students Registered in Cooperative Education Table 35 shows a tremendous 153% increase in number of students participating in CCEC co-op programs. These results reflect the impressive gains in opportunities for our students as the industry continues to recover, and can be attributed to staff’s continued efforts to make students aware of the co-op programs. In addition, staff being able to speak to more classes and reach more students has impacted this increase as well. The co-op program is always reviewed in our class presentations. Broken down by program, there were 9 Computing, 23 Engineering and 49 Construction students enrolled in for-credit internships or Co-Ops in this year.

105 | P a g e

Table 36: Individual Meetings: College of Computing Engineering and Construction 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014

Indiv. Mtgs. with 27 27 85 87 35 Faculty, Admin., Student Groups & Employers Table 36 displays a decrease in the number of Career Services individual meetings with College of Computing Engineering and Construction faculty, administration and student group leaders. This decrease can be mainly attributed to the lack of the CCEC liaison position for the Fall 2014 semester. In the Spring, Scott Curry made a point to interact with more of these key individuals, and numbers should be returning to a normal figure in the 2014-2015 year.

Table 37: College of Computing Engineering and Construction: CCEC Showcases Fall Showcase Spring Showcase Totals Employers/Booths 2009-2010- 31 2009-2010-30 2009-2010-61 2010-2011-30 2010-2011-29 2010-2011-59 2011-2012 – 38 2011-2012 – 40 2011-2012 – 78 2012-2013 – 41 2012-2013 – 46 2012-2013 – 87 2013-2014 - 48 2013-2014 - 51 2013-2014 – 99 Number of 2009-2010- 258 2009-2010- 226 2009-2010- 484 Students Attending 2010-2011- 229 2010-2011- 212 2010-2011-441 2011-2012 – 200 2011-2012 – 245 2011-2012 – 445 2012-2013 – 190 2012-2013 – 275 2012-2013 – 465 2013-2014 - 148 2013-2014 - 246 2013-2014 - 394

Table 37 Shows a continued growth (15% increase) in employer participation, but a15% decrease in student participation for the CCEC Showcases. The large employer increase can be attributed to a resurgence in the business operations for CCEC related employers, which has allowed them to hire more for internships and full-time opportunities. The decrease in student attendance can be attributed to the lack of promotion from the Career Liaison role vacant in the fall semester. Numbers returned to previously-expected turnout in the spring semester.

Employers Participating in College of Computing Engineering and Construction Showcases 2013-2014

Adtec Digital Danis Construction LLC Alluvion Staffing David Boland, Inc. American Builders Supply David Weekley Homes America's Navy- A Global Force for Good Deutsche Bank Analytics Partners DR Horton Homes, Inc APR Energy , Inc. ATP Flight School England-Thims & Miller, Inc. Availity EverBank Barton Malow Company First Choice Repair BASF Corp - Wall Systems FIS Beeline G.E. Aviation/ Bergmann Associates GE Transportation BMW Manufacturing Co. Gilbane Building Company Brasfield & Gorrie Greenshades Software Cambridge Swinerton Builders Grooveshark Charles Perry Partners, Inc Hanson Professional Services Inc. CSX Transportation 106 | P a g e

HDR One Company MILLER ELECTRIC COMPANY Hensel Phelps Construction Co. Mindtree Ltd Hexaware Technologies Mobiquity, Inc. IDS, a Division of SMT Neff Rental LLC Interactive Intelligence, Inc Norfolk Southern Corporation ISEL Performance Contracting Inc Jax Apex Technology Inc RF-SMART JE Dunn Construction Robert Half JEA RS&H Lennar RTD Construction, Inc. Manson Construction Rulon International MECLABS Saft America Medtronic Skanska USA Building Meridian Technologies Starfield Talent Management Solutions, LLC Metal Container Corporattion Stellar

Future Directions/Challenges

Starting in the fall semester, the CCEC Employer Showcase will be relocated to the UNF University Center for all foreseeable events. This decision can after a looking at future event growth, and asking the opinions of both employers and students who frequent the event. This change will allow us more space for new employer registrations, and will alleviate both the parking and food complaints of the past years. Other areas of continued improvement include a reworking of the STAR program tailored specifically for CCEC. This program will focus on large-scale presentations as well as a refocus on interviewing and other professional skills. These efforts should allow CCEC to have better prepared students and alumni entering the workforce.

APPENDIX A: COLLEGE OF COMPUTING ENGINEERING AND CONSTRUCTION CAREER LIAISON CAREER PROGRAM REPORT 2013-2014 Staff Member: Scott Curry

Program Title/Topic Person/Dept. Requesting Date # attendees Fall Employer Showcase CCEC 10/9/2013 48 Employers 148 Students Spring Employer Showcase CCEC 2/26/2014 51 Employers 246 Students

107 | P a g e

APPENDIX B: COLLEGE OF COMPUTING ENGINEERING AND CONSTRUCTION CAREER LIAISON INDIVIDUAL MEETINGS, 2013-2014 Scott Curry

College Name/Title of Person Date Department Reason for Meeting CCEC Dr. Tumeo 12/12/2013 CCEC Introduction CCEC Computing Advisory Board 12/16/2013 Computing Introduction CCEC Jeannie Jacobs 12/16/2013 ACE Introduction CCEC Terry Smith 12/18/2013 CCEC Introduction CCEC Dr. Elfayoumy 12/18/2013 CCEC Introduction CCEC Lois Sumegi 12/18/2013 CCEC Introduction CCEC Dr. Elfayoumy 12/19/2013 CCEC Deutsche Bank Internships CCEC James Sorce 1/2/2014 Construction Introduction CCEC Dr. Tumeo 1/7/2014 CCEC Monthly CCEC Edwin Harris 1/8/2014 Computing Introduction CCEC Edwin Harris 1/10/2014 Computing Co-Op Roles CCEC Dr. Elfayoumy 1/8/2014 CCEC Allstate Internships CCEC Dr. Tumeo 1/17/2014 CCEC New Programming Ideas Coggin Kathy Wohlhuter 1/29/2014 Coggin Internship Lead CCEC Dr. Tumeo 2/5/2014 CCEC Monthly TLO Dr. Falbo 2/10/2014 TLO Discuss internships in CCEC CCEC NSBE - Club 2/11/2014 CCEC Discuss Career opportunities for NSBE Members Coggin Rachel Kurzinski 2/13/2014 Coggin Discuss mock interviews for CCEC CCEC Dr. Littleton 2/13/2014 CCEC Career Fair opportunities in class CCEC Dr. El Safty 2/13/2014 CCEC Career Fair opportunities in class CCEC Dr. Crowley 2/13/2014 CCEC Career Fair opportunities in class CCEC Dr. Eason 2/13/2014 CCEC Career Fair opportunities in class CCEC James Sorce 2/21/2014 Construction Internships CCEC Dr. Tumeo 3/4/2014 CCEC Monthly All Metrics Retreat 3/7/2014 Various Meeting to discuss newly formed metric standards CCEC Dr. Tiryakioglu 3/18/2014 Engineering Discuss Co-Op updated requirements CCEC James Sorce 3/19/2014 CCEC Trip to Camden County High School CCEC Dr. Tumeo 4/1/2014 CCEC Monthly All Veteran STAR 4/1/2014 Various Presentation to MVRC students and administration All Housing & Residence Life 4/1/2014 Various Presentation to H&RL RA's and students regarding the importance of an internship All CCEC Faculty Meeting 4/4/2014 CCEC Meeting with President Delaney CCEC Dr. Martin 4/8/2014 CCEC Pacesetter App Presentation All NEFBA Presentation 4/16/2014 Construction NEFBA Quarterly Meeting CCEC Dr. Woodson 4/17/2014 Construction Discuss Internships in Construction CCEC SoC Syposium / Dr. Umapathy 4/18/2014 Computing Annual event for Computing students

108 | P a g e

APPENDIX C : COLLEGE OF COMPUTING ENGINEERING AND CONSTRUCTION CAREER LIAISON: EMPLOYER MEETINGS 2013-2014 Scott Curry

Date Employer Name Organization Phone On-Campus Site Visit Email 12/12/2013 Eric Wendell Mercedes Benz QEC X 12/12/2013 Joel Bernkrant RS&H X 12/12/2013 Jessica Manucy APR Energy X 12/12/2013 Sarah Rutkowski Beaches Habitat X 12/13/2013 Kusun Koli Pegasus Corp. X 12/13/2013 Stephanie O'Neil US Treasury Dept. X 12/18/2013 Juan Hurtado University Directories X 1/2/2014 Donna Walls City of Jacksonville X 1/2/2014 Tawnia Weiss A1A Software X 1/3/2014 Nathan Hirsch Portlight, LLC X 1/6/2014 Dennis Williams Williams Architechture X 1/6/2014 Mike McCall Citi X 1/6/2014 Mandi Harris Caslisle IT X 1/7/2014 Phil Chandler Elkins Construction X 1/7/2014 Dale Johnston X 1/7/2014 Sean Johnson Target X 1/8/2014 Lori DeGuzman Sunstate Systems X 1/8/2014 Jessica French Brooksource X 1/8/2014 Usha Mohan City of Jacksonville X 1/9/2014 Michelle Welch CSX Technology X 1/9/2014 Chris Gallagher Metal Sales X 1/13/2014 Mack Craft Incepture X 1/14/2014 Ryan Schmitt Petticoat-Schmitt X 1/14/2014 Stacy Stanish St. John's County X 1/14/2014 Mike Blankenship North Florida Field Services X 1/15/2014 Josh Sizemore WorldwideIT X 1/15/2014 Gabe Lazzaro GSL Enterprises X 1/15/2014 August Transocean X Werndenburg 1/16/2014 Susan Bailey Florida Blue X 1/16/2014 Nissa Martinez Prince Contracting X 1/16/2014 Kateara Stoner Charles Perry Partners X 1/16/2014 Laura Britton JWB Companies X 1/17/2014 Andrew Kenny Vistakon X 1/17/2014 Kelly Mackey CLP Resources X 1/21/2014 Robert Johnson HJ Homes X 1/21/2014 Harold Waldron CACI X 1/21/2014 Joe Passkiewicz Landsouth Construction X 1/22/2014 Chris Pinkston Brasfield & Gorrie X 1/23/2014 Erin Moody Deutsche Bank X 109 | P a g e

1/23/2014 Tracy Torres UF Health X 1/24/2014 Tracy Romasko Everbank X 1/24/2014 Meghann Cocca ING USA X 1/27/2014 Christopher Lahey Station Four X 1/27/2014 Tim Simmons Experis X 1/27/2014 Chelsea Gonzales CSO X 1/29/2014 Buzz Goodall VestaVu X 1/29/2014 Sara Hale Coastal Cloud X 1/29/2014 Gene Nix Coastal Cloud X 1/29/2014 John Howswell Coastal Cloud X 1/30/2014 Adrian Hayes- Grooveshark X Santos 2/3/2014 Buster Hood Personal Company X 2/3/2014 Chelsea Sowers Target X 2/3/2014 Wendell Charles Alta Engineering X 2/4/2014 Allen Davis Mallen Construction X 2/4/2014 Steve Fernandez Holmes Stamp & Sign X 2/6/2014 Joe Dalton Vistakon X 2/6/2014 Renee Sparkman ICS X 2/6/2014 Jordan St. Croix NDC Construction X 2/6/2014 Brian Geary Ace Electric X 2/7/2014 Emily Dolski GE Transportation X 2/7/2014 Devin SpaceX X Werndenberg 2/7/2014 Deidre Brearly Haskell X 2/12/2014 Susan Rosonina Boland X 2/12/2014 Loryann Maicsh GE Aviation X 2/14/2014 Ryan Davis Cornerstone Homes X 2/14/2014 Beverly Anderson Idea Staffing X 2/19/2014 Amy Hall The Castille Group X 2/21/2014 Nina Sickler Landmark Engineering X 2/24/2014 Stacy Hostetler DME Automotive X 3/3/2014 Kellie Smirnoff Pacesetter Technology X 3/3/2014 Shatara Francis Harborview Advisors X 3/3/2014 Roni Jordan US State Dept. X 3/3/2014 Ron Poland Boeing X 3/4/2014 Nandu Paryani W.W. Gay X 3/5/2014 Christina Guilbault Lockheed Martin X 3/5/2014 Deborah Rivera Florida DOT X 3/5/2014 Christine Nostray C-Tech X 3/5/2014 Scott Bannwart Atlas Railroad X 3/5/2014 Nick Martin Mckesson X 3/6/2014 Kevin Hastings Suddath X 3/6/2014 Rob Taylor Management Resource Services X 3/6/2014 Tyler Edenfield Landsouth Construction X

110 | P a g e

3/6/2014 Lisa Goldman City of Jacksonville X 3/7/2014 Benji Ray Northwest Plumbing X 3/10/2014 Janet Wylie Wise Choice Properties X 3/11/2014 Nengah Mustika Agile Tech Consultancies X 3/12/2014 Todd Nolan Skanska X 3/12/2014 Renee Stone Aerotek Engineering X 3/12/2014 Russell Yaffee Peters & Yaffee X 3/12/2014 Venkata Posina Vistakon X 3/13/2014 Mickey Nguyen GTO Access Systems X 3/14/2014 Mandy Harris Carslile Technologies X 3/14/2014 Pamela Denevue Personal Company X 3/17/2014 Cara Johnson Generation Homes X 3/17/2014 Adam Gray Faver Gray X 3/17/2014 Rick Morales Morales Group X 3/17/2014 Dan Curran Brooks Rehab X 3/17/2014 Kirk Hale Brooks Rehab X 3/24/2014 Debbie Miller Richard Miller & Associates X 3/24/2014 Ryan Valdomar Load King Manufacturing X 3/24/2014 Chris Himebauch APR Energy X 3/25/2014 Tim Guide Edwards Construction X 3/25/2014 Justin May Dade Services X 3/26/2014 Dan Kammeraad Bilo / Winn-Dixie X 3/26/2014 Kara Gilbert Randstad Technology X 3/26/2014 Daniel Smith X Training Equipment X 3/28/2014 Jackie Lloyd Nu Design Builders X 3/28/2014 Mike Israel CSI Geotech X 3/28/2014 Nik Sabol Vistakon X 3/31/2014 Sitou Byll-Cataria uConnect Home X 3/31/2014 Mark Yatt Spendlessautoparts.com X 4/1/2014 Amanda Swan Nemours X 4/1/2014 Kristin Galane IDS Sports X 4/2/2014 Mike American Builder Supply X 4/2/2014 Clare Berry Clare Berry Real Estate X 4/2/2014 Pat Michigan State University X 4/2/2014 Jitesh Doshi SpinSpire X 4/2/2014 Ross Hartley Safer Gray X 4/2/2014 Mary Vickers Bacardi X 4/3/2014 Helga Miller Electric X Christofortatos 4/3/2014 TJ Baker Citi X 4/4/2014 Joel Fletcher US Navy X 4/7/2014 Matt Wozniack Integrated Construction X 4/7/2014 Jason Aberdeen APR Energy X 4/7/2014 Beth Showalter ICE-TECH X 4/9/2014 Matt Schonce DWG Consulting Engineers X

111 | P a g e

4/9/2014 Tom Hanley Elkins Construction X 4/10/2014 Josh Bates Sauer X 4/10/2014 Tony Tran Vistakon X 4/10/2014 Jason Rodriguez Sandar X 4/10/2014 Shirley Golden Acosta Sales & Marketing X 4/14/2014 Martha Moore Gyhabi & Associates X 4/14/2014 Marcia Howell Walbridge X 4/14/2014 Rick Fields Johnstone Supply X 4/15/2014 Jaquelyn Groat TRS Services X 4/15/2015 Mike Butler Dakenna X 4/16/2014 Matt Wilford Builders Care X 4/17/2014 Alan Andryc Vistakon (IT) X 4/18/2014 Allison Korman Stellar X 4/18/2014 Dawn Motes Marietta Sand X 4/21/2014 Amy Haag Stellar X 4/22/2014 Daniel Willis River City Custom Cabinetry X 4/23/2014 Vicki Ray Bank of America X 4/23/2014 Christina Ingrassia City of Lakeland X 4/23/2014 Ryan Blair Mad Men Marketing X 4/24/2014 Andi Hammond City of Jacksonville X 4/24/2014 Tom Price CSX X 4/28/2014 Alan Andryc Vistakon X 4/28/2014 Andgela Brown ACI Worldwide X 4/28/2014 Kenny Akridge LPS X 4/28/2014 Sheryl Williams JaxPort X 4/28/2014 Annell Kuelpman ADK Executive Search X 4/28/2014 Christie Tims Analytics Partners X 4/28/2014 Lisa Davis Analytics Partners X 4/28/2014 Hari Posina Vistakon (IT) X 4/29/2014 Neil Lansing Source Refridgeration X 4/29/2014 Dan Hamilton Personal Company X 4/29/2014 Amanda Hightower CSX IT X 4/29/2014 Sarah Rutkowski Americorps X

112 | P a g e

VOLUNTEER SERVICES

Beginning November 2013, Sarah Rosen accepted the position as Volunteer Coordinator for the new Volunteer Services located in Career Services and supervised by Brooke Hammon, Employer Relations Coordinator. This position is based on funding split between Student Government and Student Life and averaged 25 hours a week. As the Volunteer Coordinator, Sarah conducted face-to-face appointments with students in order to find their volunteer interests, as well as reaching out to on and off-campus organizations to create volunteer opportunities.

In addition, Sarah began planning volunteer events hosted by Volunteer Services. During the spring of 2014, Volunteer Services hosted a Volunteer Fair, which had 36 on and off campus volunteer organizations and 168 students attend. Volunteer Services also partnered with the Military Veteran’s Resource Center and the Greater Jacksonville USO to host “Supplies for Soldiers”, a supply drive to send care packages to our local troops overseas. This event yielded 28 volunteers to create 43 care packages of varying sizes to send to our troops. Volunteer Services also partnered with Spina Bifida of Jacksonville and Mended Little Hearts to create a Spring Carnival for the children and families of those organizations. This event rallied over 50 UNF student volunteers from a variety of on campus clubs and organizations. Volunteer Services will continue those events, plus others, into the new academic year.

Major Accomplishments of Sarah Rosen, Volunteer Coordinator:  Collaborated with UNF CIRT to make an online resource for students to log their volunteer hours; Keeping records of the date/ time/ place they volunteered each time on file, all hours are verified by the organization. 71 students have used the system to log hours, and 385 hours have been logged.  Re-designed and manages the UNF Volunteer Services website, created/ manages social media sites: Facebook and twitter  Students can make appointments to sit down individually after filling out a brief questionnaire and discuss different opportunities in the community and on-campus; Met with 52 students  Collaborated with 24 on-campus organizations to help bring the University together  Conducted 20 total presentations to inform and advocate about Volunteer Services and community involvement  Over 150 on-going organizations students can find out about and get involved with

113 | P a g e

 Newsletters are sent out to a large group of the student body each month to inform them about group opportunities, events and spread the word about Volunteer Services as a resource  Acknowledged a hard working student with the Outstanding Osprey Volunteer award, a certificate that will be presented each semester to a student who works hard for their school and community  Collected 43 boxes (of varying sizes) to send to deployed soldiers for the Supplies for Soldiers event

Events/ Group Volunteering- Total Opportunities: 30 Total Attendees: 398 Total Hours Served: 583.5 UPD Demonstration– 16 Students Attendees 64 Hours served- December 19th, 2013 Spina Bifida Group- 2 Students Attendees- 5 Hours served- January 18th, 2013 Red Cross Kick-Off Event- 16 Attendees- Informational Session- January 23rd Project Thrive Kick-Off Lend-A-Wing Presentation/ Volunteering- 22 Attendees- 44 Hours Served- January 24th UNF Day Care Bonfire & Night Walk- Posted (partnership) January 24th Spina Bifida Group- 7 Attendees – 21 Hours Served- February 6th The Jacksonville Humane Society Group- Attendees 18- 28 Total Hours served-February 15th UNF Homecoming – Posted (partnership) February 15th, 18th, and 21st Kappa Sigma Trail Maintenance Group- 6 Attendees- 12 Hours Served- February 22nd Community Connections – Mardi Gras Party-Posted (partnership) February 27th Community Reading Day Duval D.R.E.A.M- Posted (partnership) February 27th Kappa Sigma Lend-A-Wing Group- 4 Attendees- 8 Hours Served February 27th Dignity U Wear- Group- 2 Attendees- 6 Hours served February 28th Project Thrive Group- Hero Bakers- 16 Attendees- 34 Hours Served- February 28th Spina Bifida of Jacksonville- Posted (partnership) March 8th The Volunteer Fair- 168 Attendees- March 11th UNF March Fashion Show- Posted (partnership) March 12th The Jacksonville Humane Society- Group-6 Attendees- 12 Hours served March 16th Relay For Life- 5 Attendees- Hours Served 26 (partnership) March 28th-29th Spring 5k Track Invitational Meet - 5 Attendees- 15.5 Hours served (partnership) March 28th- 29th LGBT FCPC Conference -Posted (partnership)- March 28th-30th Supplies for Soldiers Event-26 Attendees- Approximately 39 Hours served April 2nd Project Thrive Group- Catty Shack Ranch- 8 Attendees- 16 Hours Served - April 4th City Swoop: A Day of Service- Posted (partnership) April 5th Spring Carnival Event- 58 Attendees- Approximately 203 Hours Served April 12th Legends, Pioneers and Trailblazers MLK Jr. Dinner- 3 Attendees- 18 Hours Served April 26th Relay for Life Ponte Vedra High School- 2 Attendees- 4 Hours Served May 3rd & 4th World of Nations Celebration- African Village- 6 Attendees- Approximately 22 Hours Served May 1st- 4th- Jacksonville Speech and Hearing Health Fair-1 Attendee- 6 Hours Served May 8th Lyme in the South Music Fest- 1 Attendee May 17th

Table 39: Volunteer Coordinator Student One-on-One Appointments

Academic Year # of Appointments Nov. 2013-April 52 2014

114 | P a g e

Table 40: November 2013-April 2014 Volunteer Coordinator Presentations Organization Presentations: Spring Carnival Info- Session UNF SG Senate Meeting Parent & Family Life 5 Transfer Orientations Animal Activist Club Inner Fraternal Council Biology Advisory Meeting Panhellinic Board ACE Advisors Project Thrive ACE Student Scholars Career Planning Class 2 Club Alliance

Total number of Presentations: 20

Future Direction For the 2014-2015 Academic Year, Volunteer Services will be funded exclusively by Student Life for up to 35 hours a week, 42 weeks per year. Volunteer Services will continue to create volunteer events, including having a Volunteer Fair both in the fall and spring semesters, as well as many other on going monthly volunteer opportunities and events.

115 | P a g e

CAREER SERVICES EMPLOYER RELATIONS/ON-CAMPUS RECRUITING PROGRAMS

Career Services has developed an employer relations and outreach program designed to help employers recruit UNF students and graduates for full-time, career opportunities through a variety of on-campus recruiting programs. Employers can participate in Career Expos and the Education Job Fair talking with large numbers of students or meet individually with students through on-campus interviews and information tables. Career Services also sends the resumes of UNF students to potential employers through a resume referral program. Employers can arrange information sessions or socials to present information about their organization and opportunities to small groups of interested students.

Table 41 Career Wings Job and Internship Postings Fall Spring Total Fall Spring Total Fall Spring Total Fall Spring Total 2010 2011 2011 2012 2012 2013 2013 2014 # Full-time Jobs 80 363 443 665 824 1489 1382 969 2351 2264 1235 4734 # Internships 70 166 236 226 278 504 417 318 735 577 408 925 # Co-ops 1 16 17 22 19 41 66 38 105 42 48 90 # Part-time Jobs 21 22 43 155 248 403 403 293 696 492 302 794 #Temporary or 14 59 73 61 78 139 97 96 193 108 122 230 Seasonal Jobs # Volunteer 3 12 15 12 57 69 33 25 58 114 44 158 Positions TOTAL NUMBER 189 638 827 1141 1504 2645 2398 1740 4138 3597 2159 5756 OF POSTINGS Table 41 shows that there was a 39% increase in the number of job and internships posted in Career Wings and it does show that the economy is recovering and that employers are increasing their hiring.

Table 42 Summary of On-campus Recruiting Activities 2009-2010 2010-11 2011-12 2012-13 2013-14 Number of Companies that participated in On- 392 205 266 281 322 campus Recruiting Activities

Education Job Fair (April) 13 7 10 21 24 Fall Osprey Career Fair 44 51 68 80 92 Spring Osprey Career Fair 53 59 59 95 78 UNF Alumni Job Fair (May) 33 34 47 49 33 Physical Therapy Job Fair 12 14 11 9 7 CCEC Employer Showcase (October) 31 15 38 41 47 CCEC Employer Showcase (March) 30 27 40 46 53 Graduate and Professional School Day 21 20 26 22 25 Pre Law Day 36 16 21 26 20 Public Service and Government Internship Fair n/a n/a n/a n/a 27 Volunteer Fair n/a n/a n/a n/a 36 On-campus Interviews 10 6 24 22 26 Information Sessions 39 39 48 46 46 Information Tables 16 20 41 34 28 Total Number of On-campus Recruiting Events 338 308 433 491 542 Table 42 shows that 322 employers participated in on-campus recruiting activities for the 2013-14 Academic Year. This was a 14.5% increase from the 2012-13 year. The employers participated in 542 recruiting events which is a 10.3% increase from the previous year.

Table 43 provides a detailed summary of all on-campus recruiting activity for 2013/2014.

116 | P a g e

TABLE 43: SUMMARY OF EMPLOYER PARTICIPATION 2013-14

AJF Pub OCR Info Ed OCF May OCF Grad PT Pre- CCE CCEC Serv/Gov't Vol Healt Intervi Ses Info Total Company Industry Fair Fall 2013 Spring Fair Fair Law C Fall Spring Internship Fair h Fair ew sion Table Events Adlec Digital 1 1 Acosta Sales & Marketing Marketing 1 1 Accelerated Learning Soluions Education 1 1 ADP (Automatic Data Processing) 1 1 Aeropostale 1 1 Aetna Insurance 1 1 Aging True 1 1 AJC Logistcis, LLC Logistics 1 1 Alachua County Public Schools Education 1 1 Financial Ally Financial Services 1 1 2 Alluvion Staffing Staffing Agency 1 1 Amelia Island Museum of History Government 1 1 American Builders Supply 1 1 American Cancer Society 1 1 American Red Cross Government 1 1 1 3 AmeriCorps Youth Transition 1 1 2 Analytics Partners 1 1 2 APR Energy 1 1 Aquatics Camp 1 1 Asbury Seminary Education 1 1 Ashley Furniture Retail 1 1 ATP Flight School Education 1 1 2 Aureus Medical Group Health Care 1 1 Autoline Preowned Dealership 1 1 Availity Software 1 1 Ave Maria School of Law Education 1 1 Avon 1 1 AXA Advisors Financial Services 1 1 2 Baker County High School Education 1 1 Bank of America Banking 1 1 2 4

Bankers Life Insurance 1 1 Baptist Medical Center Health Care 1 1 Barry University School of Law Education 1 1 Barton Malow Company Engineering 1 1 BASF Corp - Wall Systems Engineering 1 1 Be The Match 1 1 Beeline Engineering 1 1 3 5 Bergmann Associates 1 1 Big Brothers Big Sisters 1 1 Black Diamond Performance Other 1 1 BMW Manufacturing Manufacturing 1 1 Brasfield & Gorrie Construction 1 1 1 3 Brevard Public Schools Education 1 1 Bridgestone Retail Retail 1 1 Brightway Insurance Insurance 1 1 Brooks Rehabilitation Health Care 1 1 2 Brown & Brown Insurance Insurance 1 1 2 Buckeye International Industrial Sales 1 1 2 BYO Playground 1 1 2 Campbridge Swinerton Builders Construction 1 1 Campus Special 1 1 Carnial Cruise Lines 1 1 Carter Healthcare Health Care 1 1 Catholic Charities, Inc 1 1 2 Business C H Robinson Services 1 1 2 Cellular Sales - Verizon Retail 1 1 2 Charles Perry Partners Construction 1 1 2 Charlotte School of Law Education 1 1 Charter Schools Education 1 1 Children's Home Society of Florida 1 1 Chipotle 1 1 Cintas 1 1 Citi Financial 1 1 1 3 City of Jacksonville Government 2 2 City Wide Maintenance 1 1 City Year Education 1 1 1 1 4 118 | P a g e

Client Focused Media Communications 1 1 2 Coggin Automotive Group Automotive 1 1 Comcast Spotlight 1 1 Communities in Schools 1 1 Congressman RonDeSantis Government 1 1 Consolidated Graphics 1 1 Cora Rehabilitation Clinics Health Care 1 1 Cox Media Media 1 1 Crawford Contractor Contracting 1 1 2 CSX Transportation 1 1 1 1 3 1 8 Cystic Fibrosis Foundation 1 1 2 Daniel 1 1 Danis Construction Construction 1 1 David Boland, Inc 1 1 David Weekley Homes Contracting 1 1 1 1 4 Public Deloitte Accounting 1 1 2 Destination Maternity 1 1 Deutsche Bank Financial Services 1 1 1 1 1 1 6 Dillards Retail 1 1 2 Discovery Academy of Lake Education Alfred 1 1 Dixon Hughes, PLLC Accounting 1 1 DME Automotive Automotive 1 1 DR Horton Homes Construction 1 1 Drexel University Earle Mack Education School of Law 1 1 Duval County Public Schools Education 1 1 Elite Amenities 1 1 Elkins Constructors, Inc Construction 1 1 2 Emergent Foundation 1 1 England-Thims & Miller 1 1 Ennis, Pellum & Ass Accounting 1 1 Enterprise Rent-a-Car Automotive 1 1 1 1 4 Public Ernest & Young Accounting 1 1 Business EverBank Services 1 1 1 1 4 Fanatics 1 1

119 | P a g e

Farah & Farah Law 1 1 Fastenal Company Industrial Sales 1 1 2 Family Heritage 1 1 2 Family Support Services of North Florida 1 1 Financial Fidelity Investments Services 1 1 2 Fifth Third Bank Banking 1 1 2 Firestone Complete Auto Care Manufacturing 1 1 2 First Choice Repair 1 1 First Coast Energy LLP 1 1 First Command Financial Financial Planning Services 1 1 Financial FIS Services 1 1 1 3 Florida Alliance 1 1 Florida Auditor General Audit 1 1 Florida A & M University Education 1 1 Florida Blue Insurance 1 1 1 3 Florida Coastal School of Law Education 1 1 2 Florida International University Education 2 1 3 Florida Hospital Health Care 1 1 Florida Senate Government 1 1 Florida Sheriffs Youth Ranches Government 1 1 Florida State University Education 1 1 Florida Virtual School Education 1 1 Follett Higher Education Group Education 1 1 2 Fort Lauderdale Police Dept Government 1 1 2 FundMyTravel 1 1 GE Aviation Engineering 1 1 2 GE Captial Financial 1 1 GE Transportation Engineering 1 1 2 Georgia Southern University Education 1 1 Gilbane Building Construction 1 1 2 Girl Scouts of Gateway Council 1 1 2 4 GlobalJax 1 1 Great Expressions Dental Centers Dental 1 1 2 Great Strides School Education 1 1 Greenshades Software Software 1 1 2 120 | P a g e

Grooveshark Software 1 1 Growing Room Bartram Park Education 1 1 Habitat for Humanity of Jacksonville 1 1 Hajoca Corporation 1 1 1 3 Hanson Professional Services 1 1 Harden & Ass Financial 1 1 2 Haskell Construction 1 1 2 HCR ManorCare Health Care 1 1 HDR One Company 1 1 2 Heartland Dental Care Dental 1 1 Hensel Phelps Construction Construction 1 1 2 Hexaware Technologies Technology 1 1 Hofstra University Education 1 1 Ice House America Retail 1 1 IDS Computers 1 1 2 Incepture Other 1 1 Infamation Technologies Group 1 1 Insight Global 1 1 2 Interactive Intelligence, Inc Computers 1 1 2 ISEL 1 1 Jacksonville Center for Health Care Reproductive Medicine 1 1 Jacksonville Chrysler Jeep Dodge Automotive 1 1 Jacksonville Educators Broadcasting, Inc 1 1 Jacksonville Humane Society 1 1 Jacksonville Teacher Residency 1 1 Jacksonville University Education 1 1 2 Jax Apex Technology Inc Technology 1 1 2 JB Hunt 1 1 JE Dunn Constructions Construction 1 1 2 JEA Construction 1 1 2 John Sunderman CPA Accounting 1 1 Business Johnson Lambert Services 1 1 2 Join The Effort 1 1 Junior Achievement of North Florida 1 1 Kauffman Tire 1 1 2 121 | P a g e

Kelly Educational Staffing Education 1 6 7 Kemper Insurance Insurance 1 1 KIPP Jacksonville 1 1 Public KPMG Accounting 1 1 2 Krispy Kreme 1 1 Landstar Banking 1 1 2 Law Office of Elizabeth Gonzalez 1 1 LBA group Financial 1 1 Learning for Life 1 1 Lennar 1 1 Lewis-Goetz and Co Inc 1 1 Loyola University New Orleans Education 1 1 Mali Vai Washington Kids Foundation 1 1 2 Manson Construction Construction 1 1 Marten Transport, Inc Transportation 1 1 Maxim Healthcare Services Health Care 1 1 Mayo Clinic Health Care 1 1 McGladrey 1 1 2 Financial Meclabs Services 1 1 1 1 4 Medig 1 1 Medtronic Computers 1 1 2 Meridian Technologies Computers 1 1 1 1 1 5 Metal Container 1 1 Microsoft 1 1 Midwestern University Education 1 1 Miller Electric 1 1 Mindtree Computers 1 1 Mobiquity Computers 1 1 Modis 1 1 Multiple Sclerosis Society of North Florida 1 1 Nassau County School District Education 1 1 National Financial Services Group Financial 1 1 National University of Health Sciences Education 1 1 NAVAIR Military & Defense 1 1

122 | P a g e

Neff Rental rental 1 1 2 New Heights of NEFL 1 1 New Yor Life Insurance Insurance 1 1 2 NGO HESED Inc 1 1 Norfolk Southern Engineering 1 1 2 4 North East Florida Consortium Education 3 3 North Florida Council, Boy Scouts of America 1 1 Diversified Financial Northwestern Mutual Financial Services 1 1 2 NOVA Southeastern Univ Education 1 1 1 2 3 8 Old Castle Materials Engineering 1 1 2 Ohio Northern University Education 1 1 Operation Homefront 1 1 Orange County Public Schools Education 1 1 Orange County Sheriff's Office Government 1 1 1 3 Orange Health Solutions Health Care 1 1 1 3 One Spark 1 1 Organizing for Action - Florida 1 1 Pacesetter Technology 1 1 Passero Associates 1 1 2 Paycor Other 1 1 PCR Agency 1 1 International Peace Corps Development 1 1 1 1 1 1 3 2 11 Peace of Mind Jacksonville 1 1 Penske Trucking 1 1 Performance Contracting Inc 1 1 Pet Paradise 1 1 PHH Mortgage Mortgage 1 1 1 3 Physiotherapy Associates Health Care 1 1 Pilot Flying Retail 1 1 Pine Cove Christian School Education 1 1 Pinellas County Sheriff's Office Government 1 1 PLS Logistics Services Logistics 1 1 1 1 4 PoolCorp 1 1 PowerScore Test Prep 1 1 PricewaterhouseCoopers Financial 1 1 2 123 | P a g e

Project Thrive 1 1 1 3 Prosser Hallock Engineering 1 1 Prudential Financial Financial 1 1 1 3 Quigley House 1 1 2 Race Trac 3 3 Randstad 1 1 R & L Truckload 1 1 2 R2 Logistics, Inc Logistics 1 1 Reichard Staffing Staffing Agency 1 1 Regent University Education 1 1 Republican Party of Florida 1 1 Rethink Energy Florida 1 1 Rexel Transportation 1 1 2 Richmond American Homes Construction 1 1 Richmont Graduate University Education 1 1 River Point Behavioral Health Health Care 1 1 2 Robert Half Technology Technology 1 1 2 Ronald McDonald House of Charities 1 1 Rollins Crummer Graduate Education 1 1 RF Smart 1 1 1 3 RS & H Other 1 1 RTD Construction Construction 1 1 2 Rulon International 1 1 Saft America, Inc. 1 1 2 Savannah Chatham County Public Schools Education 1 1 Savannah College of Arts & Education Design 1 1 Sawgrass Marriott 1 1 School District of Clay County Education 1 1 School District of Flagler County Education 1 1 Second Harvest of North Florida 1 1 Select Portfolio Servicing, Inc 1 1 ServiceLink LoanCare Servicing 1 1 Servpro of Arlington/ Jacksonville South 1 1 Seton Hall University Education 1 1 Sherwin Williams Sales 1 1 1 3 124 | P a g e

Sierra Club, Northeast Group 1 1 SimpleGrinnel 1 1 SKANSKA Construction 1 1 2 Smoak, Davis & Nixon Financial 1 1 Southern States Toyotalift 1 1 Southern Teachers Agency Education 1 1 Southern University Law Center Education 1 1 Southwestern 14 14 Spina Bifida Association of Jacksonville 1 1 St. Johns County School District Education 1 1 St. Thomas University School of Education Law 1 1 St. Vincent's Healthcare Health Care 1 1 Staff Medics Health Care 1 1 Stanley Security Solutions 1 1 Starfield Talent Management 1 1 State Farm Insurance 1 1 2 State Farm - Tim Murphy Agency Insurance 1 1 Stellar Engineering 1 1 2 Stetson University Education 1 1 SunGard Financial Systems financial 1 1 2 Suwannee County School Board Education 1 1 Suwannee Valley Electric Engineering 1 1 Synaptic Resources Business Services 1 1 2 System Innovators Computers 1 1 Take Stock in Children 1 1 Talagy Computers 1 1 1 3 Target Retail 1 1 1 3 Teachers-Teachers.com Education 1 1 TD Auto Finance Financial 1 1 TEKSystems Computers 1 1 Temple University School of Podiatric Education 1 1 The Arc of the St. Johns 1 1 The Blood Alliance Health Care 1 1 The Brickman Group Engineering 1 1 The Bridge of Northeast Florida 1 1 125 | P a g e

The Energy Authority 1 1 The HCI Group 1 1 2 The Hertz Corporation Retail 1 1 1 3 The ILRC of Northeast Florida 1 1 The Jacksonville Bank Banking 0 The Judge Group 1 1 The Parts House Engineering 1 1 2 The Suddath Companies Financial 1 1 1 3 The Sulzbacher Center 1 1 The University of Alabama Education 1 1 The Villages Daily Sun 1 1 The Weitz Company 1 1 The Whiting-Turner Contracting Construction 1 1 Tire Kingdom Retail 1 1 Total Military Management, Inc Other 1 1 1 3 Total Quality Logistics Logistics 1 1 1 3 Tourico Holidays Travel Academy Travel 1 1 Town of Orange Park 1 1 1 1 Troy University Education 1 1 2 Turner Constructions Construction 1 1 2 UAB Education 1 1 UNF Association of Fundraising Professionals 1 1 UNF Department of Health Promotions 1 1 UNF On Campus Transition 1 1 UNF Pride Club 1 1 U.S. Department of State Government 1 1 2 4 U.S. Marine Corps Officer Selection Military 1 1 1 3 U.S. Navy Military 1 1 Universidad Autonoma de Guadalajara Education 1 1 University of Central Florida Education 2 2 University of Florida Education 1 1 University of Florida - College of Education Pharmacy 1 1 University of Florida - Graduate Education School 1 1 126 | P a g e

University of Florida Health Health Care Jacksonville 1 1 2 University of Florida Levin Other College of Law 1 1 University of Miami Education 1 1 2 University of St. Augustine Education 1 1 Urban Teacher Center Education 1 1 Vast Bridges 1 2 3 Vector Marketing 5 5 Vistakon 3 3 VIP Events Group 1 1 Waffle House Restaurants 1 1 1 3 Walmart Retail 1 1 We Care Jacksonville 1 1 Web.com Internet 1 1 1 3 Wells Fargo Bank Banking 1 1 , Inc 1 1 2 White Oak Conservation 1 1 WickedSmart Software 1 1 WJCT Public Broadcasting 1 1 Women's Center of Jacksonville 1 1 2 WorkSource 1 1 World Affairs Council of Jacksonville 1 1 Worldwide Express 1 1 Xavier University School of Education Medicine 1 1 Xorail Construction 1 1 2 YMCA of Florida 1 1 Yusen Logistics Logistics 1 1 110 Percent Retail 1 1

Recruiting Totals for May 1- April 2014 26 92 49 82 25 7 19 48 52 32 36 24 26 46 28 592

127 | P a g e

University of North Florida Career Services Goals and Objectives 2014-2015

Career Services Mission Statement: Career Services teaches students essential skills and encourages personal responsibility to explore and achieve career goals. Students are empowered to engage in self-assessment, career exploration, and job preparation. Additionally, Career Services develops and maintains relationships with a diversity of employers to provide networking and job opportunities for students and alumni.

Department Goal #1: Implement a comprehensive First Year Experience career development program titled “Career Discoveries”. University Goal # 1: Cultivate a learning environment that supports intellectual curiosity, academic achievement, and personal growth. University Goal # 5: Secure fiscal, physical, and technological resources aligned with the University's mission and values. Division Goal # 1: Expand partnerships to increase the quality of student development and education with an emphasis on the first year experience. Action 1a: Provide customized career counseling and assessment services targeting Freshmen, Sophomores and deciding and exploring students to assist with major selection and career exploration (Timeline: July 2014-June 2015). Persons responsible: Associate Director and Career Counselor. Action 1b: Plan and implement “Career Discoveries” programming to assist with major selection and career exploration. (Timeline: July 2014 – June 2015). Persons responsible: Associate Director, Career Counselor, and Support Staff. Action 2a: Enhance career education materials and resources. (Timeline: July 2014-June 2015). Persons responsible: Associate Director and Career Counselor Action 2b: Promote the Career Connections Program connecting students with professionals in various fields for in depth career exploration. Action 3a: Manage a team of Peer Advisors to assist with service delivery, programming, marketing and outreach initiatives (Timeline: July 2014-June 2015). Person Responsible: Career Counselor. Action 3b: Redesign and deliver interactive programming during student and parent orientations. (Timeline: July 2014-June 2015). Persons responsible: Associate Director and Career Counselor.

Outcome 1: Students will learn how to apply self-assessment and career exploration activities to identify and choose suitable majors and career options. Outcome 2: Students will learn how to explore majors and careers and gain an understanding of occupational and employment trends. Outcome 3: The number of students participating in career counseling services and Career Discoveries programming will increase.

Evaluation 1: A follow-up survey will be given to students utilizing career counseling services. At least 75% of respondents should answer "Strongly Agree" or "Agree" when asked: “After using career counseling services I know how to make informed decisions when identifying and choosing a major or career path?” Evaluation 2: A follow-up survey will be given to students utilizing career exploration resources and activities. At least 75% of respondents should answer "Strongly Agree" or "Agree" when asked: "Our goal was to teach you how to identify and explore suitable majors and career options. Did we meet this goal?" Evaluation 3: Calculate the number of students participating in career counseling services and Career Discoveries programming. We should see at least a 10% increase.

Continuous Improvement

Department Goal #2 Ensure effective and efficient delivery of career services to all constituents. University Goal #1: Cultivate a learning environment that supports intellectual curiosity, academic achievement, and personal growth. Division Goal #1: Promote a student affairs culture that understands and uses assessment and evaluation tools to measure student satisfaction, engagement and learning as a means to improve and enhance services and programs.

University Goal # 4: Affirm the university's public responsibility through civic and community engagement. Division Goal # 3: Increase student engagement and participation through the implementation of innovative campus events and quality student support services.

Action 1a: Maintain qualified and effectively trained frontline full-time and student staff members. (Timeline: July 2014-June 2015). Persons Responsible: Director; Associate Director; Support Staff. Action 1b: Develop a public relation and customer service committee to review and make recommendations for services delivery and modifications to the scheduling process to accommodate students seeking appointments. Action 2: Provide customer service training for front line staff and career coordinators/counselors to focus on maintaining open, friendly, and responsive service to students. Action 3: Career Counselors and Career Coordinators /Liaisons will demonstrate appropriate expertise and effective application of helping skills when assisting students. Persons Responsible: Career Counselors and Career Coordinators, Director and Associate Director. (Timeline: July 2014-June 2015) Action 4: Maintain effective employer relations with local, regional, state, and national employers when coordinating recruiting events and processing job posting resources. Persons Responsible: Director and Career Coordinators/Liaisons; Employer Relations Coordinator, Support Staff. (Timeline: July 2014-June 2015)

Outcome 1: Student responses should indicate high levels of satisfaction with Career Services' overall customer service and ease of contacting Career Services Outcome 2: Students will indicate high levels of satisfaction regarding the openness, friendliness, and responsiveness of Career Services staff members. Outcome 3: Students will indicate high levels of satisfaction regarding effectiveness and assistance provided by Career Counselors and Career Coordinators/Liaisons. Outcome 4: Employer feedback will indicate high levels of satisfaction with Career Services’ customer service.

Evaluation 1a: Using a follow-up survey and weekly surveys sent randomly to student appointments, 75% of students and alumni should indicate "Excellent" or "Very Good" when asked to rate Career Services’ overall customer service. Evaluation1b: Using a follow-up survey, 75% of students should indicate “Strongly Agree” or “Agree” when asked if they would refer Career Services to a friend. Evaluation 2a: Using a follow-up survey, 75% of students should indicate "Excellent" or "Very Good" when asked to rate the friendliness and responsiveness of staff and the ease of contacting Career Services. Evaluation 3: Using a follow-up survey, 75% of students should indicate "Excellent" or "Very Good" when asked to rate their career counselor’s or college liaison’s knowledge, openness, and interest in providing assistance. Evaluation 4: Using evaluation forms, 75% of employers should indicate "Excellent" or "Very Good" when asked to rate Career Services’ customer service.

Continuous Improvement

129 | P a g e

Department Goal #3: Implement a comprehensive outreach and marketing program to increase awareness for all constituents about Career Services’ programs and resources. University Goal: #1Cultivate a learning environment that supports intellectual curiosity, academic achievement and personal growth. Division Goal #3: Increase student engagement and participation through the implementation of innovative campus events and quality student support services.

Action 1: Post a position description, screen, interview, and hire a full-time, A&P Multi-Media Specialist. (Time line: July 2014-September 2014) Person Responsible: Director, Rick Roberts Action 2: Increase the department’s communication with students and alumni through the use of social media (Timeline: July 2014 – June 2015). Person Responsible: Multi-media Specialist. Action 3: Develop a marketing campaign to promote the Career Wings system and encourage students to register and utilize the system. Action 4: Design marketing and advertising methods to increase the number of students utilizing individual counseling appointments. Action5: Utilize a variety of marketing and advertising methods to increase the number of students attending job fairs and events. (Timeline: July 2014-June 2015) Person Responsible: Multi Media Specialist

Outcome 1: Career Services will hire a Multi-media Specialist to design and implement a comprehensive outreach and marketing program. Outcome 2: Students and alumni will learn more about upcoming events, programs, services and recruiting opportunities provided by Career Services through the department’s social media. Outcome 3: There will be an increase in the number of students who register with Career Services through Career Wings. Outcome 4: There will be an increase in the number of students who engage in their own career development by utilizing career counseling assistance. Outcome 5: There will be an increase in the number of students attending Career Services job fairs and programs.

Evaluation 1: A Full-time, 12 month, A&P, Multi-Media Specialist will join Career Services. Evaluation 2: Calculate the number of students and alumni who “like” the department’s Facebook.com page. We should see at least a 10% increase from the 667 that “Liked” Career Services as of 4/30/14. Time period used for data will be May 1, 2014-April 30, 2015. Evaluation 3: Calculate the number of students and alumni in Career Wings. We should see at least a 10% increase from the students who were registered as of 4/30/14. Evaluation 4: Calculate the number of individual career counseling appointments. We should see at least a 10% increase. Time period used for data comparison will be May 1,2013-June 30, 2014. Evaluation 5. Calculate the number of students and alumni who attend Career Services job fairs and career programs. We should see at least at 10% increase in participation

Continuous Improvement

Department Goal #4: Offer comprehensive career and job search counseling services for students. University Goal #3: Support and recognize research and creative endeavor as essential University functions. Division Goal 3: Enhance students’ experience through deliberately planned programs, activities, and events that promote collegiate spirit. University Goal: #4 Affirm the university’s public responsibility through civic and community engagement. Division Goal #2: Create experiences that fulfill the Community Based Transformation Learning QEP while strengthening mutually beneficial community partnerships and collaborative opportunities.

130 | P a g e

Action 1: Offer customized career counseling and assessment services targeting Freshmen, Sophomores and deciding and exploring students to assist with major selection and career exploration (Timeline: July 2014-June 2015). Persons responsible: Associate Director and Career Counselor. Action 2: Career Services Liaisons will coordinate and implement the S.T.A.R. Program in each of their respective colleges. They will also provide individual job search counseling and encourage participation in workshops, activities, and events related to students’ professional development. (Timeline: July 2013-June 2014). Persons Responsible: Director, Career Liaisons, Events Coordinator, Employer Relations Coordinator, and Support Staff

Outcome 1: Students will learn how to apply self-assessment and career exploration activities to identify and choose suitable majors and career options. Outcome 2a: There will be an increase in the number of students participating in the S.T.A.R. Program. Outcome 2b: Students who attend the resume and job search workshops and have their resume critiqued will learn how to develop a resume, write cover letters, and conduct job search campaigns. Outcome 2c: Students who attend interviewing workshops and have a practice interview will learn how to present themselves effectively to employers in an interview. Outcome 2d: Student who participate and become S.T.A.R. Certified will be more knowledgeable and prepared to pursue employment.

Evaluation 1: A follow-up survey will be given to students utilizing career counseling services. At least 75% of respondents should answer "Strongly Agree" or "Agree" when asked: “After using career counseling services I know how to make informed decisions when identifying and choosing a major or career path?” Evaluation 2a: Utilize the Career Wings System to track the number of students who participated in each component of the STAR Program and compare to last year. We should see at least a 10% increase in the number of students participating in the program. Evaluation 2b: An evaluation form will be given to students who completed the Resume Workshop on resume, cover letters. At least 75% of respondents will answer "Strongly Agree" or "Agree" when asked the following questions: "Our goal was to teach you how to write a resume and cover letters. Did we meet this goal?" Evaluation 2c: An evaluation form will be given to students who completed the Interviewing Workshop. At least 75% of respondents will answer "Strongly Agree" or "Agree" when asked the following question: "Our goal was to teach you how to effectively present your qualifications to employers in an interview. Did we meet this goal?" Evaluation 2d: An Evaluation form will be given to students who completed the Job Search workshop. At Least 75% of respondents will answer: “Strongly Agree” or “Agree” when asked the following question: “Our goal was to teach you how to conduct a job search campaign.” Did we meet this goal? Evaluation 2e: Evaluations will be given to employers who attend major career programs and job fairs. At least 75% of respondents will answer “Excellent” or “Very Good” when asked: "Students seemed knowledgeable and prepared for the event" and 75% will answer “Excellent” or “Very Good” when asked: "Were the resumes you received from UNF students professionally written with good layout and formatting, and did they present the students’ qualifications well?” Continuous Improvement:

Department Goal #5: Plan and implement a series of major career programs and events designed to help students implement their career goals. University Goal: #4 Affirm the university’s public responsibility through civic and community engagement. University Goal #1 Cultivate a learning environment that supports intellectual curiosity, academic achievement, and personal growth. Division Goal #3: Increase student engagement and participation through the implementation of innovative campus events and quality student support services.

131 | P a g e

Action 1: Plan and collaborate with the various academic departments in the College of Arts and Sciences to host various career programs and events including the Graduate and Professional Schools Fair and the Pre-Law Day, and Public Service and Internship Fair. (Timeline: July 2013- June 2014). Persons Responsible: Director; Career Liaisons; Events Coordinator; Employer Relations Coordinator; Support Staff. Action 2: Plan and implement the Public Service and Internship Fair. (Timeline: July 2014-June 2015) Persons Responsible: Career Services Staff. Action 3: Plan and implement the Fall Osprey Career Fair (September) and the Spring Osprey Career Fair (January/February). (Timeline: July 2014-June 2015) Persons Responsible: Career Services Staff. Action 4: Plan and collaborate with the College of Computing, Engineering and Construction to host the CCEC Employer Showcases Fall CCEC Employer Showcase (October) and the Spring (February/March). (Timeline: July 2014-June 2015). Persons Responsible: CCEC Career Liaison, Support Staff. Action 5: Plan and collaborate with the Brooks College of Health to host the Physical Therapy Job Fair (November) and Health Career Fair (April) (Timeline: July 2013 – June 2014). Persons Responsible: BCH Career Liaison, Events Coordinator, Support Staff. Action 6: Plan and collaborate with the College of Education and Human Services to host the Education Job Fair (April). (Timeline: July 2014-June 2015). Persons Responsible: COEHS Career Liaison, Events Coordinator, and Support Staff. Action 7: Collaborate with the Academic Center for Excellence to plan and implement the Majors & Minors Fair. (Timeline: July 2014-June 2015). Persons Responsible: Associate Director, Career Counselor, and Support Staff. Action 8: Plan and implement a Volunteer Fair (October). (Timeline: Fall 2014).

Outcome 1: Upper division students from the College of Arts and Sciences will learn about opportunities and program requirements for graduate, pre-law schools, Outcome 2: Upper division students from the College of Arts and Sciences will identify potential public service and internship opportunities. Outcome 3: Upper division students from the College of Arts and Sciences will identify potential employment opportunities and will learn about various job market conditions. Outcome 4: Upper division students from the College of Computing, Engineering and Construction will identify potential employment opportunities and will learn about various job market conditions. Outcome 5: Upper division students from the Brooks College of Health will identify potential employment opportunities and will learn about various job market conditions. Outcome 6: Upper division students from the College of Education and Human Services will identify potential employment opportunities and will learn about various job market conditions. Outcome 7: Freshmen, Sophomores and Deciding/Exploring students will learn information helpful for identifying and exploring various academic majors and minors. Outcome 8: Students will identify potential volunteer opportunities.

Evaluation 1: Evaluation forms will be given to students who attend career events such as the Graduate and Professional Schools Fair, and the Pre-Law Day and Public Service and Internship Fair. At least 75% of respondents who attended these events should answer “Strongly Agree" or "Agree” when asked: If we met our goal “to provide an opportunity to speak with graduate/law school representatives and obtain information about graduate and law programs?” Evaluation 2: Evaluation forms will be given to students who attend the Public Service and Internship Fair. At least 75% of respondents who attended these events should answer "Strongly Agree" or "Agree" when asked: "Were you able to establish contacts that may lead to an internship?” Evaluation 3: Evaluation forms will be given to students who attend the Osprey Career Fair. At least 75% of respondents who attended these events should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?”

132 | P a g e

Evaluation 4: Evaluation forms will be given to students who attend the CCEC Employer Showcases. At least 75% of respondents who attended these events should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?” Evaluation 5: Evaluation forms will be given to students who attend the Physical Therapy Job Fair and the Health Career Fair. At least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?” Evaluation 6: Evaluation forms will be given to students who attend the Education Job Fair. At least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?” Evaluation 7: Evaluation forms will be given to students who attend the Majors & Minors Fair. At least 75% of respondents who attend should answer "Strongly Agree" or "Agree" when asked: Please rate whether you were able to “learn helpful information for identifying and exploring various academic majors and minors.” Evaluation 8: Evaluation forms will be given to students who attend the Volunteer Fair. At least 75% of respondents will answer “Strongly Agree” or “Agree” when asked: “Were you able to establish contacts that may lead to volunteer service?”

Continuous Improvement:

Department Goal #6: Develop and enhance career development resources for students. University Goal: #5 Secure fiscal, physical and technological resources aligned with the University’s mission and values. Division Goal #3: Increase student engagement and participation through the implementation of innovative campus events and quality student support services.

Action 1: Career Services staff will update content and graphics for the Career Services web pages. (Timeline: July 2014-June 2015). Persons Responsible: Career Services Staff Action 2: Continue to maintain and update the Career Library. (Timeline: July 2014-June 2015) Person Responsible: Career Counselor. Action 3: Increase visibility and use of informational career videos and interactive resources on the Career Services’ website (Timeline: July 2014 – June 2015). Person Responsible: Director. Action 4: Career Services will increase the number of internships offered to students within the College of Arts and Sciences (Timeline: July 2014 – June 2015). Person Responsible: Employer Relations Coordinator. Action 5: Career Services will expand volunteer and community opportunities for students via the newly implemented Volunteer Services. (Timeline: July 2014- June 2015) Persons Responsible: Volunteer Coordinator, Employer Relations Coordinator. Action 6: Maintain job, internship, co-op and volunteer postings in Career Wings (Timeline: July 2014 – June 2015) Persons responsible: Director, Career Liaisons, Events and Marketing Coordinator, Employer Relations Coordinator, and Office Manager.

Outcome 1a: Students who utilize the Career Services website should indicate a high level of satisfaction. Outcome 1b: By making the Career Services web pages more attractive and easier to navigate, we should see an increase in the number of students using the web page. Outcome 2: Students will utilize Career Library resources to research potential careers.

133 | P a g e

Outcome 3: There will be an increase of students utilizing the informational career videos and interactive resources available on the Career Services’ website. Outcome 4: An increased number of internship opportunities will be offered by the College of Arts and Sciences in Career Wings. Outcome 5: An increased number of volunteer and community opportunities will be offered by Volunteer Services. Outcome 6: Career Services will maintain the total number of job, internship, co-op, and volunteer postings in Career Wings for the four colleges.

Evaluation 1a: A follow-up survey will be sent to all students who registered with Career Services in Career Wings. At least 75% of those who said that they utilized the Career Services website will indicate: "Excellent" or "Very Good" when asked: "How would you rate the Career Services Webpage (www.unf.edu/careerservices)?" Evaluation 1b: Using a Webpage tracking system, Google Analytics, record the number of students who accessed and utilized the Career Services website and compare to the previous year. We should see at least a 10% increase in student usage. Evaluation 2: A follow up survey will be sent to students registered in Career Wings, for those who indicated they utilized the Career Library, at least 75% will indicate: “Strongly Agree” or “Agree” when asked: "The goal of our Career Library is to provide resources needed to help you research potential career opportunities. Did we meet this goal?” Evaluation 3: Calculate the number of students and alumni who use the informational career videos and interactive resources on the website and compare to previous year. We should see at least a 10% increase in student views for the videos. Evaluation 4: Using Career Wings data, we should see a 10% increase of internship opportunities offered by the College of Arts and Sciences in Career Wings. Evaluation 5: Using Career Wings data, we should see a 10% increase of volunteer and community opportunities offered by Volunteer Services. Evaluation 6: Analyze data from Career Wings to determine numbers of job, internship, co-op and volunteer postings in system and compare to previous year. Career Services will maintain all job/internship/co-op postings.

Continuous Improvement

CONCLUSION

2013-14 was another productive year for Career Services and saw the addition of three new career programs: Volunteer Fair, Public Service and Government Internship Fair, and the Health Career Fair. Our staff members continue to look to develop new programs and resources to bring employers and our students together. One area that continues to need more focus is our outreach and marketing. We want to see more students engaged in their own career development and utilizing our services and participating in our major career programs. We are looking forward to the addition of a new position that will focus on marketing and outreach. This new staff member can design and implement a comprehensive marketing and outreach which will help us to increase the number of students connecting with our office and engaging in career development throughout all four years at UNF. The end result should be a significant increase in the placement rates and salary levels for our graduates.

134 | P a g e

Career Services Founders Hall, Building 2 Suite 1100

Phone: 904-620-2955 Fax: 904-620-2690

135 | P a g e