Internship Program
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Internship Program A guide to Phoenix Country Club and our Professional Internship Opportunities page 1 | phoenixcountryclub.com Phoenix Country Club | page 1 page 2 | phoenixcountryclub.com Phoenix Country Club | page 2 Welcome to Phoenix Country Club Vision Statement To be recognized as the leading private country club in the Phoenix Metropolitan area. As has been its tradition since 1899, the Club continues to strive to offer quality ameni- ties promoting traditional holiday events, dining and social activities for all ages, exceptional service for the exclusive enjoyment of its Members and their guests. Capitalizing on its unique setting in the heart of a dynamic downtown, Phoenix Country Club will continue to distinguish itself by offering amenities and services customarily provided by leading country and city clubs throughout the country. page 3 | phoenixcountryclub.com Phoenix Country Club | page 3 History T he Best, West of the Mississippi River… That was the vision of the Members for the new Phoenix Country Club when it relocated to its present location many decades ago from Roosevelt and 3rd Street. Little did these found- ing Members know then that their dreams would come to fruition and our Club would become the preeminent country club in Phoenix. Senator Barry Goldwater was one of the Members who had great influence on the Club early on, and saw it grow and prosper during his lifetime. His brother, Bob Goldwater, is recognized by many as the father of the Phoenix Open, which was held at Phoenix Country Club from 1932 through 1986. "I thought the idea of a golf tournament in Phoenix in the winter would be an ideal way to bring awareness to Phoenix," he said. Ben Hogan, Byron Nelson, Jack Nicklaus, Arnold Palmer, Gene Littler, Johnny Mil- ler, Miller Barber, Ben Crenshaw, Hal Sutton, and many other famous golfers are part of our golf history. Each of these golf greats participated and won the Phoenix Open. Their images have been carefully captured throughout the Club- house as a remembrance of their contri- bution to the game of golf as well as to Phoenix Country Club. After 30 years Phoenix Country Club is once again the host of the PGA Champions Tour – The Schwab Cup in 2017 – 2018. From its first golf tournament in February 1900 to today, Phoenix Country Club has continued the founding membership’s vision of being the best, west of the Mississippi, and today is recognized as the preeminent private club of Phoenix. page 4 | phoenixcountryclub.com Phoenix Country Club | page 4 Club Features Memberships Home of the Phoenix Open From 1932-1986 Active Membership Active Membership provides full access to all of the Home of the 2017 & 2018 Club’s facilities & amenities which include the golf Charles Schwab Cup Championship course & practice facilities, golf shop, tennis, fitness and swim centers, clubhouse & all social events and Member Owned & Operated Since 1899 activities. 90,000 Square Foot Club House Professional Membership Available to initial Club applicants between the ag- 18 hole Championship Golf Course es of 40 & 45. Membership provides full access to all of the Club’s facilities & amenities which include the golf course & practice facilities, golf shop, ten- 3 Swimming Pools nis, fitness and swim centers, clubhouse and all social events and activities. 10 Lighted Tennis Courts Young Professional Membership Fitness Facility Available to applicants ages 21 through 39. Mem- bership provides full access to all of the Club’s facil- Multiple Dining Venues History ities and amenities which include the golf course and practice facilities, golf shop, tennis, fitness and Membership swim centers, clubhouse and all social events and activities. Sports Membership Offers unlimited access to the Club’s facilities and amenities which include tennis, fitness and swim centers, clubhouse and all social events and activities. Members may play golf June through September with a preferred rate at the Director of Golf’s discretion. Social Membership Provides usage to the Club’s dining and banquet areas as well as all social events and activities. page 5 | phoenixcountryclub.com Phoenix Country Club | page 5 page 6 | phoenixcountryclub.com Phoenix Country Club | page 6 Candidates Phoenix CC is seeking qualified students entering their sophomore to senior years. Ideal candidates would be: Self - Motivated Passionate About People Driven Responsible A Team Player Position Phoenix CC is willing to work with prospective candidates to provide the best experience for all concerned. Positions can be from 5 weeks (200 hours) up to 14 weeks (600 hours) depending on the experience level / credit needs of each student. Upon hire, interns will receive an education schedule with orientation and training information, mentoring sessions, CMAA (Club Managers Association of America) meetings, social trips, book club schedules, on site education opportunities, and all major Club events which they will be required to work. What to Expect Phoenix CC promises to provide an atmosphere that encourages interns to grow in responsibilities, education and network. Interns will be working on the “floor”, experience management responsibilities, and shadow professionals in the Club. Phoenix CC’s program also exposes students to other departments of the Club in- cluding golf, tennis, pool operations, financial and member services. We have scheduled bonding/social trips, professional networking opportunities through CMAA and on-site education sessions for interns to engage in. Major Fields of Study We encourage students from the following majors to apply: Tourism Hospitality Communications Marketing Food Industry Exercise / Athletics Wellness page 7 | phoenixcountryclub.com Phoenix Country Club | page 7 About Phoenix Country Club Phoenix Country Club is one of the finest country clubs in the nation and as a team, Phoenix CC con- tinues to provide outstanding customer service to its members and their guests. Below you will find a list of our outstanding team leaders Self Driven page 8 | phoenixcountryclub.com Phoenix Country Club | page 8 Benefits A competitive hourly wage based on An opportunity to experience/participate in experience Phoenix CC’s Education Programs, including: Complimentary team member meals Speaker Series with Professional advice on Networking, Leadership & Professional Development One-on-one mentorship Exposure to ALL Club Areas Participation in Seminars and Workshops An opportunity to grow and network in the Book Club Club Industry page 9 | phoenixcountryclub.com Phoenix Country Club | page 9 Intern Expectations Represent Phoenix Country Club Continually Provide Outstanding Service Conduct yourself accordingly to PhxCC’s stand- Continually provide outstanding service to our ards including professional attire and attitude Members and their guests Thoroughly Understand Operations Grow in The Industry Thoroughly understand the operations of the Work to grow in the industry by continuing your various Club departments, assist team mem- education and participating in Phoenix CC’s Edu- bers & be a leader amongst leaders cation Program, Mentorship & Book Club Specific Responsibilities Learning members names to greet them upon arrival to their “home away from home“ Walk our property and get to know our membership and refine your anticipatory service skills by learning about our members' specific needs and wants Oversee the management of an outlet , project, camp, clinic or marketing and communications assignment with the management team Complete an internship project during your time with us, leaving your legacy with PhxCC The Management Team will guide you and assure you the opportunity to shine in your own unique way Rotational Exposure through all departments at the Club Compensation A competitive hourly wage based on experience. Daily meals are complimentary to all PhxCC Team Members. page 10 | phoenixcountryclub.com Phoenix Country Club | page 10 page 11 | phoenixcountryclub.com Phoenix Country Club | page 11 Current Internship Categories We offer three different internships: Hospitality: Food/Beverage Membership/Marketing/Communications and Fitness/Wellness/Aquatics. Each intern assumes varying roles based on their own unique education, ex- perience and interests. Our interns have an opportunity to see all aspects of the Club including grounds, golf shop, accounting, agronomy, and human resources. Hospitality: Food/Beverage: This internship focuses on the overall Clubhouse operations at the Club. The various aspects of hospitality: Food / Beverage include: casual a la carte dining, poolside dining, banquets and Club events. Interns work alongside the PhxCC Food and Beverage and Catering Management Team which focus primarily on supervising a dining outlet or banquet operations. This is open to students who are looking to learn the execution of service and how to lead a team. Each student has the opportunity to customize their experience at Phoenix CC to meet their individual needs and goals. All students have the opportunity to have one-on-one meetings with the Executive Management Team and attend local CMAA chapter meetings. Membership/Marketing/Communications: This internship focuses primarily on Club membership and internal marketing. Interns work one-on-one with the Membership Director and Communications Coordinator. You take a leadership role with our Social Media campaign and other communication conduits as well as assist our membership team with Club social events. This is open to students who are looking to learn the