LOGbook The Technik Logistik Magazine 2.2009

Customer Relations Aircraft Engine Transports

Services Ramp-up for the A380

Services LTL at

Innovations EU exports made easier

Contacts

Lufthansa Technik Logistik GmbH Lufthansa Technik Logistik of America, LLC Director Business Development & Sales Managing Director Martin Schamberg Stephen Fondell Weg beim Jäger 193 1640 Hempstead Turnpike 22335 East Meadow, NY 11554 USA Phone: +49-40-5070-5332 Phone: +1-516-296-9429 Fax: +49-40-5070-5333 Fax: +1-516-296-9532 E-Mail: [email protected] E-Mail: [email protected]

Imprint LOGbook is a complimentary service for Lufthansa Publisher Editorial Production Technik Logistik's family and customers. Lufthansa Technik Logistik GmbH Lufthansa Technik Logistik GmbH To receive copies regularly, please send a fax or Stefanie Lübcke Editor: Stefanie Lübcke an e-mail with names and mailing addresses to: Marketing & Sales Flightlines Hamburg Lufthansa Technik Logistik GmbH Weg beim Jäger 193 Photographs: Lufthansa Technik Logistik Ms. Manuela Siewert 22335 Hamburg, Germany Sales, HAM UH/X Phone: +49-40-5070-68124 German Ministry of Defense Phone: +49-40-5070-5331 Fax: +49-40-5070-5333 Lufthansa Technik Aero Alzey Fax: +49-40-5070-5333 E-Mail: [email protected] Layout: Sylvia Jasmin Kraft E-Mail: [email protected] Editorial 2 News & Contracts Innovations 3

checks need to be carried out on incom- Electronic EU customs declaration certified ing goods, which includes checking certifi- cates and entering the relevant technical data into the customer’s system. The logis- Export easy tics experts in Lufthansa dress take care of storing and retrieving goods with reference The procedure for exporting Hamburg, Frankfurt, Munich, Berlin and to the appropriate batch numbers and goods from EU states to other coun- Cologne to the new procedure. Around issue materials for routine operations. They tries has been simplified and convert- 5,000 export declarations per month are also deal with shipping goods to other ed to an electronic system. Lufthansa issued in Hamburg alone, with another Eurowings´ stations or to repair workshops Technik Logistik was prompt to tool 4,500 from Frankfurt. Frank Görtz, Manager and are responsible for packaging and up for the new system and was the for Customs and Foreign Trade at documenting consignments for shipment. first German company to be certified Lufthansa Technik Logistik, stresses the To consequently improve the service still by German customs authority. benefits: “Lufthansa Technik Logistik was further the store strategy is continually the first German company to receive a cer- Dear Readers, being optimized and adapted to the cur- Since July 1, 2009, export declara- tificate. The changeover greatly simplifies Eurowings Maintenance Station in Düsseldorf rent situation. tions for all goods exported from EU processing for companies and customs The current economic situation world- The fact that Lufthansa Technik Logistik member states to countries outside the authorities alike. And, at the same time, wide has had a noticeable effect on in Düsseldorf is also responsible for the European Union must be submitted to the transparency of planned exports has the airline industry. Many of you, our Logistics keeps pace logistics of Lufthansa Technik has numer- the customs authorities in electronic increased for customs.” customers, have used the drastic ous synergetic effects from which both form. The new system, which is pre- An LTL project team developed a special changes in the market over the last The customer moves to new premises make a night stop in Düsseldorf, depending parties benefit. The incoming goods and scribed by law and now applies module to connect the new system to LTL’s few months to initiate far-reaching and expands – and so does the logistics on the day of the week. So, in order to con- shipping facilities are both used jointly by throughout the EU, replaces the previ- existing IT landscape, while another new structural alterations in your own busi- services provider Lufthansa Technik Logistik tinue guaranteeing optimum customer ser- Euro-wings and Lufthansa Technik. ously used paper-based system. module ensures that the data is correctly nesses that are intended to ensure (LTL). That is what happened in the summer vice, Lufthansa Technik Logistik also moved Eurowings operates a large proportion of Lufthansa Technik Logistik got an transferred to the German customs authori- and enhance the long-term success of your business model. Often you’ve of 2009 when the regional airline to the new premises. A total of 8,000 bat- its regional jets from Düsseldorf Airport, early start with preparations for the elec- ties. The software components were re-cer- done this together with us, with the Eurowings moved from Hangar 5/6 into ches of small parts and 300 major compo- and its partner Lufthansa plans to further tronic automated export system (AES tified at the beginning of April – which result that we’ve been able to expand Hangar 7 at Düsseldorf Airport. The change nents were brought to the new warehouse expand this location and consolidate it 2.0). Since the middle of last year it has means that Lufthansa Technik Logistik had our position as a leading company in had become necessary because Eurowings area and the overall storage capacity signi- with additional intercontinental connec- been cooperating with its partners SALT already fulfilled all requirements three contract logistics. needed to markedly expand its mainte- ficantly increased. tions. This partnership benefits Eurowings’ Solutions and CONFIDES Consulting to months before the deadline, ensuring that it nance capacity to cope with the increased The tasks to be fulfilled by business because it can rely 100 convert the export declarations generat- can continue to export materials to its cus- For many of you, logistics has number of aircraft that the airline stationed Technik Logistik at the new location are percent on first-class materials provision ed at Lufthansa Technik locations in tomers outside the EU. advanced over the last few years to there. Today, between 13 and 16 aircraft multitude. Both commercial and technical by LTL. become a strategic success factor. Yet an outsourcing-related transfer of responsibility for logistics to a service Consumables & Expendables provider, even a very experienced one, shouldn’t be taken for granted, and demands the greatest confidence Provisioning the Special Air Mission Wing in the expertise of the chosen partner.

Over the last few months, you’ve Lufthansa Technik Logistik (LTL) is tak- allowed us to take a good look at ing over the provision of consumables and your strategies and business models expendables for the A319, A340 and Global in the course of the projects we’ve 5000 fleets of the Special Air Mission Wing taken on. With the knowledge we’ve of the German armed forces (MoD). The gained, we’ve developed specific contract for the German government’s new solutions that enable you to concen- medium- and long-haul fleet is initially for a trate on your core business and make period of ten years. Initial provisioning of your products even more successful the Global 5000 aircraft will be handled by on the market. Berlin-based Lufthansa Bombardier Aviation So I would like to take this opportunity Services (LBAS) and subsequent supplies to thank you for your confidence in will be handled by LTL. us and the close cooperation we’ve For each of the various aircraft types enjoyed in the many exciting projects Lufthansa Technik Logistik will provide up to we’ve worked on together. 740 part numbers of expendables and 120 part numbers of consumables. They will be I hope you enjoy reading this new held in the customer’s hangar in “twin bin” issue of LOGbook! Meet us at... units. This storage system, consisting of two the future main operations base. the aircraft A340-300 and A319 CJ with compartments for each part number, offers Renewal of the Special Air Mission Wing appropriate cabins and overhaul the newly With kind regards, Exhibitions and Events with 2-7 February 2010, Singapore a very clear overview of the materials, both fleet with four Bombardier Global 5000s, purchased secondhand A340s. The first Lufthansa Technik Logistik in 2010: Singapore Airshow guaranteeing their continual availability and two Airbus A319 corporate jetliners and two A319 is expected to be handed over to the Joint booth with Lufthansa Technik AG simplifying the re-ordering process. At the A340-300s will be completed in the course Federal Office of Defense Technology and Martin Schamberg same time LTL will be taking over ware- of the next three years. Lufthansa Technik Procurement (BWB) on March 31, 2010. Director Marketing & Sales house management for the equipment at will function as general contractor to fit out

Lufthansa Technik Logistik LOGbook 2.2009 Lufthansa Technik Logistik LOGbook 2.2009 4 Customer Relations Customer Relations 5

Aircraft engine transports Lufthansa Technik AERO Alzey Standing strong Big in small engines

As the specialist for aviation regional aircraft and business aircraft Lufthansa Technik AERO Alzey is a to adapt to these re-optimized processes – logistics, Lufthansa Technik Logistik is (see page 5), Lufthansa Technik leading MRO provider for turbofan and as a proven partner for the transport of maintaining its position as the No. 1 Airmotive Ireland, specializing in CFMI turboprop engines for regional aircraft. engines and engine parts throughout the provider of worldwide transport for all and Pratt & Whitney engines, and the For this German engine specialist, LTL is world it will continue to support AERO current engine types and brands. engine shop at Lufthansa Technik a dependable partner for the transport Alzey and the new engine type. Besides its unrivaled expertise, mod- Philippines in Manila. In first place of engines and engine parts. ern equipment and well-established among engine manufacturers is the partner network, LTL is also remark- British manufacturer Rolls-Royce, for AERO Alzey, a Lufthansa Technik Group able for its high level of reliability and which LTL last year transported 115 company specialized in CF34 and PW100 on-time delivery. engines, more than twice as many as in engines, can look back on over 20 years’ the previous year. Other manufacturers experience of engine overhaul and repair. More than thousand engines trans- among LTL’s customers include MTU in Around 450 engines are overhauled every ported every year for customers all over Germany and Ireland’s Shannon Engine year at Lufthansa Technik AERO Alzey, the world are a proof for Lufthansa Support (SES), which is one of the lea- located south of Lufthansa’s Frankfurt hub. Technik Logistik’s strong position in this ding lessors of CFM56 engines. They arrive from more than 100 customers market. For over ten years, customers – Whether overhaul shop or manufac- Its comprehensive services not only all over the world, and a large proportion including overhaul shops and noted turer – when it comes to transporting make Lufthansa Technik Logistik the best of the necessary transports (204 in 2008) engine manufacturers – have entrusted engines, LTL’s customers rely on its high provider for transporting any size of are handled by Lufthansa Technik Logistik LTL with these valuable aircraft compo- quality standards. With its leading-edge engine made by any manufacturer. LTL’s – safely, quickly and efficiently. nents. And increasingly so: Growing equipment and processes the company portfolio includes additional services The company and its 460 employees from a total of 930 transports in 2007, is optimally prepared for the diverse above the actual transport, such as leas- not only specialize in engine overhauls, last year’s figure passed 1,000, including requirements of various engine types. ing engine transport stands and engine they also provide their customers with over 550 by road and 450 by air. For example, for air transport LTL relies storage. An ongoing process of innova- replacement engines. Additionally, As a strategic and closely integrated only on proven partners and noted carri- tion also guarantees that LTL will be able Lufthansa Technik AERO Alzey fields well partner of the MRO provider Lufthansa ers who comply with all the relevant to transport future engine types reliably, established mobile on-wing support teams Technik, LTL plays an important role in its standards. rapidly and safely from their first day in to resolve engine problems on site. The engine transport services. But Lufthansa For road transport LTL uses only yearly operation. company is also an approved repair sta- Technik Group’s customer base also re-audited partners with the very latest LTL is already an important network tion for manufacturers GE and Pratt & includes overhaul specialists recognized equipment. The processes that apply to partner of the highly modern engine Customer benefits Whitney in Canada and holds certificates throughout the industry, including, for both road transports and air transports overhaul services company N3, which is from the American FAA and European • Extensive expertise and know-how example, Lufthansa Technik AERO Alzey, comply with clearly defined standards based in Arnstadt in Thuringia and is a EASA. from 1,000+ engine transports per year which is located conveniently close to that are regularly re-examined by the European specialist for Rolls-Royce Trent For AERO Alzey, LTL guarantees more Frankfurt and specializes in engines for quality management of LTL. engines. Beginning in mid-2010, LTL will • Reliability, punctuality & flexibility than first-class transport handling. As avia- As a specialist aviation logistics com- also be providing N3 with first-class sup- tion logistics specialist for the MRO market, • On-time delivery Lufthansa Technik AERO Alzey pany, LTL’s engine transports are also port by transporting the A380 engine, the LTL can use its consolidated expertise to The portfolio of the specialists at AERO • High quality standards with true to its reputation for speed and relia- Trent 900. And, last but not least, by the develop innovative transport concepts for Alzey includes PW100 turboprop engines zero-error strategy bility. The company’s portfolio covers all time the Rolls-Royce Trent 1000 for the every engine type that are precisely tai- for Embraer 120, Fokker 50, ATR 42/72, requests – from routine to rush – with Boeing 787 is taken into service, LTL will • 24/7 availability lored to this customer’s requirements. Dornier 328 and Bombardier Dash 8, due attention to exactly when they are be tooled up and ready to match the “This brings us competitive advantages, for plus other CF34 series jet engines for • Global reach and on-site needed. If desired, the transport is maximum efficiency of this customer’s example in the US market, and a high lev- Bombardier’s CRJ regional jets and presence in all key markets accompanied by qualified LTL personnel. processes. LTL’s early involvement in el of customer acceptance,” says Jörg Embraer’s EMB170/175 and – since AOG service available 365 days of the manufacturers’ activities enables it to • Dedicated team of specialists Femerling, Vice President for Marketing 2006 – also PW150 engines for the year and around the clock ensures that make optimal use of its expertise and and Sales at Lufthansa Technik AERO • Customs clearance and Bombardier Q400. AERO Alzey is the even requests for worldwide transports collaborate with manufacturers to devel- Alzey. “For engine transports to and from document handling worldwide only approved MRO provider for this at short notice can be initiated as quickly op logistics solutions for future aircraft the US, LTL can also call on the expertise engine type apart from the manufacturer, as possible. designs. of Lufthansa Technik Logistik America at Pratt & Whitney in Canada. JFK Airport as they know how to deal with In addition to overhauls, AERO Alzey’s Well prepared for A380 engines the distinct U.S. requirements for customs 9,700 m2 Frankfurt facility also offers Special vehicles for special tasks broker licenses, pre-clearances and cus- repairs, hot section inspections and The transport of aircraft engines and spare parts calls for particular care, experience and toms bonds.” engine conversions. The portfolio also specialization. The small, select group of annually re-audited road transport enterprises At present Alzey is getting ready for the includes overhauling auxiliary power used includes the German company GEORGI Transporte, which uses vehicles whose tai- new CF34-10, which is the engine used in units (APU) of the type PW901A, which lored equipment is functionally ideal for transporting engines. Their vehicles can be varied aircraft of the Embraer 190/195 series. The are standard for the -400 and in a number of ways and are therefore already optimally suited to the transport of A380 company has invested in a cleaning sta- will shortly also be used as PW901C engines – the internal trailer width and height can be enlarged in a matter of minutes. tion and a second test station which are derivative for the 747-8. GEORGI already has two vehicles that fulfill these functional requirements. No matter planned to increase its capacity to up to where the destination may be, GEORGI always ensures that LTL’s standards are fulfilled, 70 units per month. Lufthansa Technik for instance as regards lashing instructions and quality checks. For more information: www.lhaero.com Logistik is also adjusting its logistics chain

Lufthansa Technik Logistik LOGbook 2.2009 Lufthansa Technik Logistik LOGbook 2.2009 6 Services Services 7

LTL at Munich Airport Growing with our customers

After Frankfurt, Munich Airport is 10 percent of Lufthansa Technik’s materials the second largest hub in Germany. stock at the location. Among others, Nas The steady growth of Lufthansa’s move- Air, , , Malev ments has made it necessary to signifi- Hungarian Airlines, Air Berlin and Augs - cantly increase the involvement and burg Airways are exclusively supplied from expand the capacity of Lufthansa Munich, recently joined by Olympic Airlines. Technik Logistik’s MUC location in order By the end of 2009 the number of aircraft to adapt to customers’ requirements. supplied in this way is expected to reach 50; as of October 2009 this will include Munich Airport, half an hour northeast of CityLine’s new ERJ 195 (by the end of 2010 the south German metropolis, has become the figure is expected to be 70 including an internationally ranked hub since it was CityLine). opened in 1992. Today, Munich also is the LTL’s Munich location is remarkable for a second largest airport for Lufthansa and number of advantages. Distances in the in Germany, a cornerstone main building are short and interfaces Ramp-up for the of the Lufthansa CityLine network and an direct, enabling processes to be kept lean. important maintenance center for Lufthansa The airport also offers an attractive world- Technik. wide route network. Add to this Lufthansa Logistics in a new dimension As an integrated logistics partner of Technik Logistik’s extremely flexible and Total stocks currently amount to around Lufthansa Technik and CityLine, a couple of versatile staff, and you have an attractive 18,000 items for Lufthansa Technik and The new Airbus A380 is not only The A380’s entry into service at already gathering experience of global key figures for the LTL location there are package with a high level of customer 13,500 for CityLine, making it already signi- physically larger than previous com- Lufthansa has a spearhead function for spares provision for the A380 via its enough to illustrate just how Munich Airport orientation throughout the organization. ficantly larger than a few years ago (in mercial aircraft – before the new the entire logistics chain, with increased Spairliners’ joint venture with has expanded: The number of LTL employ- LTL’s presence in Munich is spread over 2006 the figures were 11,500 and 8,500 megaliner can reliably begin opera- complexity as the result of scaling up not – experience that ultimately also benefits ees in Munich has risen over the last ten a number of buildings. First, there is the respectively). The warehouses at Munich tions, scheduled by Lufthansa for only the weight but also the dimensions Lufthansa. Spairliners is already making years to a current total of 95, and for the main building, covering around 2,500 m² Airport are open every day and around the 2010, its spare parts provision also of its spare parts. “The A380’s flagship more than 1,000 system components past few years the growth rate of Lufthansa and containing the Lufthansa Technik ware- clock so that they can react promptly to needs to be correspondingly upsized. role leads to a very high level of expecta- available and successfully uses the Technik Logistik’s activities and supplies at house, incoming and shipping areas, customers’ inquiries. Preparations for this are already well tions and high public visibility for the same approach, for example, for its ser- Munich Airport has been in double-digit offices and the warehouse control center. LTL’s setup in Munich anticipates further under way at Lufthansa Technik MRO logistics services provided by Luft- vices for the A380 fleet of the prestigious figures. The Customer Logistic Service of LTL is the increasing demand, with all the signs Logistik (LTL). hansa Technik Logistik,” says Oliver Qantas Airways. The business with and interface to the Lufthansa Technik mainte- pointing to continuing growth. And LTL is Wiegand, the project manager at Luft- In addition to its everyday logistic tasks its customers is also exhibiting signs of nance arm, cooperating with its planning ready for this: “Lufthansa Technik Logistik “From day one of Lufthansa’s A380 hansa Technik Logistik responsible for for Lufthansa Technik, from November growth. Since the beginning of 2008, department to monitor and control the is farsighted enough to meet growing operations, we will achieve maximum the preparations of the A380 launch. 2009 to March 2010, LTL will increase its Lufthansa Technik and LTL have been supply of materials. Furthermore, the requirements in all areas of the Munich reliability and top quality.” With these “Here, LTL will match the new challenges stocks of new spares by around 30,000. building a competence center to supply CityLine warehouse covers around 500 m² location,” stresses Martin Kinzelt, who will words Dr. Joachim Schneider, Lufthansa with further innovation, quality and ser- On the current schedule the A380’s entry components to the regional Dash 8 Q400 in Hangar 3 and Lufthansa Technik’s tool move from Berlin to Munich at the end of Vice President responsible for the A380’s vice excellence in logistics.” into service at Lufthansa will be in March and Embraer ERJ 190/195 fleets in Munich. crib around 600 m² in Hangar 1, where 2009 to take over as Branch Manager. Entry into Service, sets a high standard At present LTL is actively checking all 2010. The first five aircraft should be in At present, the warehouse stocks about LTL manages a total of 6,000 tools for the “We are ready for it and will grow along for all partners involved in introducing its logistic processes and modifying operation by July 2010 and feel right at 1,700 components, corresponding to about MRO provider. with our customers.” and operating the new megaliner. In those that are affected by the size of the home in the Lufthansa world – not least addition to preparations and final polish A380. This not only includes questions because of the first-class logistics that for flight and cabin crews as well as flight affecting the road transport of its Trent prepared for their arrival and future oper- operations, there is now considerable 900 engines for which special freighters ations. emphasis on the technical and logistical are needed, but also the handling of support for the world’s largest commer- large-scale composite structures (air- Airbus A380 cial airplane – built on a scale that is frame related components) in the various Overall length 73 m new even for the Lufthansa fleet. Lufthansa Technik facilities. Experts from Height 24.1 m The Lufthansa Technik Group, its spe- LTL’s numerous divisions are engaged in Fuselage diameter 7.14 m cialists and its expertise have a central the various workflows of an internal proj- Wingspan 79.8 m role to play in looking after the A380. As ect dedicated to ensuring that the A380’s Tool crib for Lufthansa Technik a strategic partner of Lufthansa Technik, first flight under the Lufthansa logo is as Engines for Lufthansa A380 Trent 900 LTL constitutes an important part of the smooth as possible. Engine thrust range 311 kN/70,000 lbs LTL at Munich Airport highly integrated network of service As one can see, the A380 will find LTL Range (w/max. Main building 2,500 m² 15,200 km/8,200 NM providers for the A380. Details of the and its facilities and processes eminently passengers) CityLine warehouse 500 m² logistics services for Lufthansa’s new well prepared. Last year a new and high- Max. operating speed Mach 0.89 Tool crib (LHT) 600 m² flagship need to be dovetailed and coor- ly modern logistics facility was put into Maximum ramp weight 562 t Tools 6,000 dinated not only with Lufthansa Technik service right next to the new A380 Maximum take-off weight 560 t Materials in stock (LHT) 18,000 as central MRO provider but also with hangar at Lufthansa’s maintenance hub Maximum landing weight 386 t Materials in stock (CityLine) 13,500 the numerous external partners involved. in Frankfurt. And Lufthansa Technik is LTL warehouse at Munich Airport

Lufthansa Technik Logistik LOGbook 2.2009 Lufthansa Technik Logistik LOGbook 2.2009