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Nonverbal Communication Basic Perspectives You Say It Best… 7/5/16 You say it best… NONVERBAL COMMUNICATION BASICS 1. Define nonverbal communication Nonverbal Communication 2. Classify nonverbal behaviors Basic Perspectives 3. Consider the interplay of nonverbal cues and verbal cues (the total communication process) 4. Review trends in research 5. Discuss relevance to our everyday lives Dr. Trey Guinn 17 Dr. Trey Guinn 18 Dr. Trey Guinn 19 1) Defining Nonverbal 1) Defining Nonverbal 1) Defining Nonverbal Communication Communication Communication a definition of communication… a definition of communication… What comes to mind when you consider nonverbal communication? “The process of sending and receiving “The process of sending and receiving messages designed to convey meaning messages designed to convey meaning Communication effected by means other than and accomplish goals.” and accomplish goals.” words …where does nonverbal fit in this definition? Dr. Trey Guinn 20 Dr. Trey Guinn 21 Dr. Trey Guinn 22 1 7/5/16 1) Defining Nonverbal 2) Classifying Nonverbal Behaviors 2) Classifying Nonverbal Behaviors Communication Can you name a few? • Facial displays are particularly important in Communication effected by means other than three arenas words – Identity – Some nonverbal communication behaviors – Attractiveness accompany words » Symmetry – Other nonverbal communication behaviors » Proportionality convey meaning on their own – Emotion Dr. Trey Guinn 23 Dr. Trey Guinn 24 2) Classifying Nonverbal Behaviors 2) Classifying Nonverbal Behaviors 2) Classifying Nonverbal Behaviors • Facial displays & Attractiveness • Facial displays • Eye behaviors, – By looking at his or her face, can you tell when which are known as a loved one might be: oculesics, comprise • Mad a second nonverbal • Sad channel • Happy – Eye contact – Pupil size 2 7/5/16 2) Classifying Nonverbal Behaviors 2) Classifying Nonverbal Behaviors Channels of Nonverbal Communication • The study of movement is known as • Eye behaviors… • Eye behaviors… kinesics; the study of gestures is • When you enter an • Have you ever known as gesticulation elevator full of looked at another strangers, do you person in such a way – Emblems - Substitute for words and phrases – Illustrators – Accompany/reinf or ce verbal messages find yourself staring to communicate your – Affect Displays - Show emotion at the buttons, the sexual interest in him – Regulators - Control the flow and pace of communication ceiling, your phone? or her? – Adaptors - Release physical or emotional tension 2) Classifying Nonverbal Behaviors 2) Classifying Nonverbal Behaviors 2) Classifying Nonverbal Behaviors • The study of touch is known as • The study of touch is known as haptics • Vocal i cs are aspects of the voice that haptics convey meaning • Why, when, how do we touch • Why, when, how do we touch people? • Pitch • Filler words people? – Affectionate touch • Inflection • Articulation – Caregiving touch – Power and control touch • Volume • Accent – Aggressive touch • Rate • Silence – Ritualistic touch 3 7/5/16 2) Classifying Nonverbal Behaviors 2) Classifying Nonverbal Behaviors 2) Classifying Nonverbal Behaviors • Vocal i cs are aspects of the voice that • Proxemics: how we use convey meaning • Olfactics is the study of space to communicate smell – Hall’s spatial zones – Memory: olfactic Do you know when a baby is hungry as opposed associations » Intimate distance: 0-1½ ft to tired……. » Personal distance: 1½-4 ft – Sexual attraction: we are just from hearing how it cries? drawn to people with » Social distance: 4-12 ft dissimilar scents… WHY? » Public distance: 12+ ft 2) Classifying Nonverbal Behaviors 2) Classifying Nonverbal Behaviors 2) Classifying Nonverbal Behaviors • Physical appearance sends messages, • Chronemics is the way we use time • Artifacts are the objects and visual whether intentionally or unintentionally to communicate features in an environment that reflect who we are – Halo effect says we attribute positive qualities to – Messages about value attractive people • Artifacts can also reflect how we wish to – Messages about power – Pressure to be attractive can lead to, or worsen, be seen by others eating disorders 4 7/5/16 3) Considering the interplay of verbal cues Lip Sync: Verbal & Nonverbal Cues 4) Reviewing Trends in Nonverbal and nonverbal cues Research • The total communication process • Key findings – NVC is present in most interpersonal conversations • Paul Ekman: – NVC often conveys more than verbal communication – Repeating – NVC is usually believed over verbal communication – Conflicting – NVC is the primary means of expressing emotion – Complementing – Substituting • Fatal flaws – Accenting/Moderating – Over-generalizations – Regulating Dr. Trey Guinn 42 5) Discuss relevance of nonverbal communication to our everyday lives Coming Up: Thursday Roots of Nonverbal Behavior 7/7/16 • Nonverbal communication serves several The Ability to Receive and Send Nonverbal Signals functions *Prepare for a reading comprehension exercise – Managing conversations – Expressing emotions Tuesday The Effects of the Environment on Human Communication 7/12/16 – Maintaining relationships The Effects of Territory and Personal Space on Human Communication – Forming impressions – Influencing others *Always bring your Cardstock. – Concealing information If your nameplate is not here, you are not here… Dr. Trey Guinn 45 5.
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