Executive Briefing Issue 2 August 2009
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Executive Briefing Issue 2 August 2009 Welcome News Welcome to another issue of Executive Briefing, First Data’s online ATM collaboration in India newsletter, keeping you up to date with recent company events, new customer wins and service offerings. In this issue, we focus on the continuing success of FirstVisionTM, our global issuing and consumer finance processing solution, offer information on decision management solutions and insight into the challenges for electronic payments in emerging markets. We hope you find something of interest and, as always, welcome your comments and feedback. Rana Kapoor of YES BANK with First Data’s Nigel Lee Newsflash First Data and YES BANK are joining forces to create an expanded network of ATMs M & A award for Trionis across India. The initiative will significantly First Data has won a Cards International award enhance the availability of ATMs to India’s for Best Merger and Acquisition, in recognition of cardholders and introduce the concept Trionis, the interbank processing business jointly of ‘convenience ATMs’ to the market. owned by First Data and 15 former EUFISERV shareholders. First Data’s Paul Stanley (pictured) Print Centre opens in Turkey collected the award at the Cards and Payments First Data has opened a new printing facility Europe 2009 event in June. Trionis was launched in Istanbul. The 24/7 operation provides in September 2008 to provide interbank payment specialised print and electronic mail switching services throughout the Single Euro solutions for bank, credit card and other Payments Area (SEPA) and beyond. financial statements for customers in south-eastern Europe and the Middle East. Expanding card acceptance in Asia with Merchant Solutions INDUSTRY COMMENT Merchant Solutions, the acquiring joint Seizing the opportunities in emerging payments markets venture between First Data and Standard Chartered Bank, has signed new card Emerging markets are becoming the growth engine for the global acceptance agreements with JCB payments industry. However, these countries face a range of International and China Union Pay (CUP). challenges from limited infrastructure to large unbanked populations. These agreements enable JCB and CUP First Data discusses how these challenges can be overcome. cardholders to use their cards at thousands > more of purchase points across China, Hong Kong, Macau, Singapore, Malaysia, Brunei, Bangladesh and Sri Lanka. continued.... Executive Briefing Issue 2 August 2009 FIRST DATA INSIGHTS UK customers choose FirstVision Prepaid mobile solutions Co-operative Financial Services and Vanquis Bank, both headquartered in the UK, have Banks and retailers have long used prepaid products to enter new renewed major processing contracts with markets, build their brands, drive customer loyalty and boost revenue. First Data, ensuring they will benefit from Expanding customer needs and advances in mobile commerce the company’s continuing investment in the and e-commerce have given prepaid products a competitive edge. FirstVision processing solution. First Data will provide card issuing and processing In a new paper, First Data’s Paul Stanley explores how organisations services to both banks until 2017. can leverage this trend to grow prepaid revenues. Outsourcing to boost liquidity Supporting all card schemes in Canada Outsourcing provides a cost-effective and flexible solution for banks looking to improve their liquidity. First Data’s Nadeem Shaikh Following a new agreement with Visa in examines how outsourcing payments processing can present Canada, First Data has become the first a viable alternative for banks faced with increased demands on merchant acquirer in the country to directly participate in all three major schemes: their investment capital and restricted technology budgets. Visa®, MasterCard® and Interac®. ATM management Next generation payment Despite the emergence of internet banking and, increasingly, mobile solutions company formed banking, the global installed base of ATMs is expected to grow significantly over the next three years. First Data’s Andrew Morss Bank of America N.A. and First Data have discusses how outsourcing can help banks to get more from their formed a new company that will deliver next-generation payments solutions to ATM networks. merchants ranging from small business to Canadian gift card consumer study commercial and corporate clients. Banc of America Merchant Services, LLC will provide A presentation featuring key findings from First Data’s annual clients with the most comprehensive suite market survey of gift card purchasers and receivers in Canada is of innovative payments solutions including now available. The presentation outlines 2008 trends and consumer credit, debit and prepaid cards to merchant needs for both closed and open loop gift cards in Canada and their loyalty, cheque and eCommerce payments. implications for gift card issuers. Six Australian credit unions Automating the invoicing presentment sign agreements with Cashcard and payment process Following Australia’s introduction of Direct Electronic Invoice Presentment and Payment (EIPP) software Charging in March, six of the country’s helps businesses to automate procurement and accounts payable credit unions – Maritime Mining & Power, transactions and provides an excellent alternative for companies Nova, Gateway, Intech, IMCU and Select – have signed one-way card acceptance unable or unwilling to invest in an enterprise electronic data agreements with Cashcard. The agreement interchange solution. First Data’s Jim Lister outlines how EIPP allows the credit unions’ cardholders to use software can deliver significant benefits with minimal capital outlay. Cashcard branded ATMs without incurring a direct charge. Cashcard, the First Data Please contact Gerard Lysaght, telephone +44 1268 297 032 owned network, is Australia’s largest or email [email protected] to request a copy of these independent ATM network with close white papers or click here to view the reports on our website. to 5,500 ATMs. continued.... Executive Briefing Issue 2 August 2009 SERVICES UPDATE Card processing for Poland’s Euro Bank FirstVisionTM - Processing Power and Performance Worldwide First Data has extended its card processing FirstVision is the new name for First Data’s strategic services agreement with Euro Bank S.A. consumer finance and issuing processing solution until 2012 and will support the upcoming which brings together years of payment expertise from launch of the bank’s new chip-based across the globe. In this interview, Nadeem Shaikh, Visa-branded payment cards. SVP of Financial Institutions, First Data, provides an insight into First Data’s development of a single Growing merchant relationships solution to deliver consistent functionality and in Korea technology in support of banks and retailers First Data has been selected by restaurant around the world. > more chain Bennigan’s Grill & Tavern and retailer Nike to provide point-of-sale and switching Analytics and decision management solutions services for their Korean operations. If you are a bank or retailer looking to maximise revenues, reduce risk or improve the customer experience, customer analytics and decision management tools can help you to make powerful, data-driven decisions across the entire customer lifecycle. > more EVENTS Middle East Client Conference Representatives of First Data’s banking customers in the Middle East enjoy a spectacular camel polo match, which preceded two days of presentations and discussions at the Middle East Client Conference held in Dubai at the end of April. For more information and news, please visit the press release section on our website www.firstdata.com. Contact us For further information on First Data or any of the items covered in this newsletter, please contact: Asia Judy Cooper on +65 6511 8725 or email [email protected] Australia & New Zealand Lisa Brodie on +612 9959 2054 or email [email protected] Germany Claudia Klein on +49 69 7933 1686 or email [email protected] Greece Sofia Roumeliotou on +30 210 624 4543 or email [email protected] Latin America & Canada Julie Holan on +1 321 263 3838 or email [email protected] Middle East Sunayana Kripalani on +971 50 4514263 or email [email protected] South Africa Lee-Anne Porter on +27 11 510 0294 or email [email protected] Turkey Aysu Balik on +90 212 290 34 34 or email [email protected] UK & Ireland Helen Owen on +44 1268 297278 or email [email protected] Other European Countries Silvio Piskernigg on +43 1 717 73 3393 or email [email protected] All General Enquiries Fabienne Knecht on +44 1268 296882 or email [email protected] > unsubscribe printer friendly format Executive Briefing Issue 2 August 2009 Seizing the opportunities in emerging payments markets Rapid economic growth in many emerging markets has led to an increasing demand for electronic payments. This can be seen in the strong rise in the number of general purpose payment cards across the globe. Cards in force rose 21.4 percent across the Middle East and Africa in 2007, while the increase in Asia-Pacific was 14.9 percent (*). In spite of the economic downturn, electronic payment growth rates are expected to continue in several of the main emerging markets, such as Brazil, Russia, India and China, albeit at a slower rate than previously predicted. There are several significant challenges to developing electronic payments in emerging payments