Directory of Services 2019 2020

THRIVE

Directory of Services

2019 2020

Thrive would like to offer the latest updated edition of the Thrive Directory of Services. Since service providers, programs, services, and contact information are constantly changing, we would like to invite directory users, community groups and stakeholders to direct any omissions, mistakes, or updates to [email protected] or 754-0536 ext. 200. Special thanks to Elizabeth Tuck for research and editing.

Contents FUNDING OPPORTUNITIES ...... 1 100 Women Who Care St. John’s ...... 1 Arts NL ...... 1 CBDC – Metro Business Opportunities, Newfoundland and Labrador ...... 2 Community Sector Council Newfoundland and Labrador (CSC NL) ...... 3 Department of Advanced Education, Skills and Labour – Gov. of NL ...... 4 Employment and Social Development Canada (ESDC) ...... 5 NL Housing Corporation ...... 6 Raise Up Fundraising NL ...... 7 United Way Newfoundland and Labrador ...... 8 Tommy Sexton Centre (AIDS Committee of Newfoundland and Labrador (ACNL)) ...... 8 Association for New Canadians (ANC) ...... 9 Canadian Cancer Society – Travel and Accommodations ...... 11 Choices for Youth ...... 12 City of St. John's - Non-Profit Housing Division ...... 15 Community Supports Program (CSP) – Eastern Health ...... 16 Eastern Residential Support Board...... 17 End Homelessness St. John’s (EHSJ) ...... 18 Habitat for Humanity ...... 19 Home Again Furniture Bank ...... 19 Iris Kirby House ...... 20 John Howard Society of NL ...... 21 ENTER: preneur Program: Skills Canada NL ...... 23 Mental Health and Addictions Housing Services – Eastern Health ...... 23 Newfoundland and Labrador Association for Community Living ...... 24 NL Housing Corporation ...... 25 NL Foster Families Association ...... 26 NL Housing and Homelessness Network ...... 27 Pleasant Manor ...... 28 Residential Tenancies Section – Service NL, Gov. of NL ...... 28 Ronald McDonald House Newfoundland and Labrador ...... 29 Shalom Inc...... 30 St. John’s Homestead Inc. – The Homestead Program ...... 30 Shanawdithit Shelter - First Light (Formerly St. John’s Native Friendship Centre) ...... 31 Marguerite’s Place (St. John's Status of Women's Council / St. John's Women's Centre) ...... 32

Stella’s Circle ...... 34 Waypoints ...... 36 Wiseman Centre – Salvation Army ...... 37 Youth Services – Department of Children, Seniors and Social Development ...... 38 CHILD CARE ...... 39 Key Assets NL – Residential Child Care ...... 39 Registered Child Care Centres in St. John’s ...... 40 Registered Child Care Centres in Torbay ...... 44 Registered Child Care Centres in Portugal Cove-St. Phillip’s ...... 44 Registered Child Care Centres in Paradise ...... 45 Registered Child Care Centres in Mount Pearl ...... 46 Registered Child Care Centres in Conception Bay South & Holyrood ...... 47 The Children’s Centre ...... 48 Brighter Futures Coalition of St. John’s ...... 49 Daybreak Parent and Child Centre ...... 50 Early Learning and Child Development Division – Department of ...... 51 Education and Early Childhood Development, GovNL ...... 51 Family and Child Care Connections (FCCC) ...... 52 RECREATION ...... 52 4-H NL ...... 52 Aboriginal Resource Office – Memorial University ...... 53 AAMP - Association for the Arts Mount Pearl ...... 54 Admiralty House Communications Museum ...... 55 Allied Youth ...... 55 Anna Templeton Centre ...... 56 Autism Society of NL ...... 57 Big Brothers Big Sisters ...... 58 Boys and Girls Club of St. John’s ...... 59 Buckmasters Circle Community Centre ...... 60 City of St. John’s – Recreation Division ...... 61 East Coast Trail Association ...... 64 Easter Seals NL ...... 64 For the Love of Learning, Inc...... 65 Froude Avenue Community Centre ...... 66 Girl Guides of Canada-Newfoundland and Labrador ...... 66 Girls Rock NL ...... 67

Happy City St. John’s ...... 68 Intersections: A Resource Centre for Marginalized Genders ...... 69 Johnson GEO Centre ...... 69 Kid Sport Newfoundland and Labrador ...... 70 MacMorran Community Centre ...... 70 MAX Arts, Athletics, and Wellness ...... 72 Modo Yoga ...... 73 MUN SAGA (Sexual and Gender Advocacy Resource Centre) ...... 73 Persistence Theatre Company ...... 74 Petty Harbour Mini Aquarium ...... 74 PLAY (Physical Literacy for All Youth) Project ...... 75 Project Grace ...... 76 St. John’s Gay Men’s Chorus ...... 76 Spectrum Queer Choir ...... 77 Rabbittown Community Centre ...... 77 Rainbow Riders - Therapeutic Riding Newfoundland and Labrador Inc...... 78 REAL Program ...... 78 Recreation Newfoundland and Labrador ...... 79 Scouts Canada ...... 80 Special Olympics NL ...... 81 Spirit Horse NL – Stable Life...... 81 St. John’s Military Family Resource Centre ...... 82 First Light (Formerly St. John’s Native Friendship Centre) ...... 83 St. John’s Rowing Club...... 84 St. John’s Shambhala Meditation Group ...... 85 The Bowring Park Foundation Inc...... 86 The C.L.B. (Church Lads’ Brigade) NL ...... 86 The Duke of Edinburgh’s International Award ...... 88 The Rooms ...... 89 The Works - Memorial University ...... 90 Thrive ...... 90 V-Day St. John’s ...... 92 Virginia Park Community Centre ...... 92 YMCA of Newfoundland and Labrador ...... 93 YWCA St. John’s ...... 94 Autism Society of NL ...... 97

Avalon Employment Inc...... 98 Buckmasters Circle Community Centre ...... 99 CBDC – Metro Business Opportunities, Newfoundland and Labrador ...... 100 Choices for Youth ...... 101 Community Employment Collaboration (CEC) ...... 103 Community Centre Alliance ...... 104 Conservation Corps of NL ...... 104 Department of Advanced Education, Skills and Labour – Gov. of NL ...... 106 Empower, The Disability Resource Centre ...... 107 Froude Avenue Community Centre ...... 108 Employment and Social Development Canada (ESDC) ...... 109 John Howard Society of NL ...... 109 Junior Achievement of NL ...... 111 Learning Disabilities Association of NL ...... 111 MacMorran Community Centre ...... 112 Multicultural Women’s Organization of NL (MWONL) ...... 113 Newfoundland and Labrador Association for Community Living ...... 114 NL Organization of Women Entrepreneurs (NLOWE) ...... 115 New Hope Community Centre - Salvation Army ...... 116 NL Association for the Deaf ...... 117 NL Federation of Labour ...... 118 Office of Employment Equity for Persons with Disabilities – Gov. NL ...... 119 Office to Advance Women Apprentices (OAWA) ...... 119 Rabbittown Community Centre ...... 120 Refugee Immigrant Advisory Council ...... 121 Service Canada ...... 122 Single Parent Association of Newfoundland ...... 123 Spinal Cord Injury Newfoundland and Labrador ...... 124 First Light (Formerly St. John’s Native Friendship Centre) ...... 125 St. John’s Military Family Resource Centre ...... 126 Stella’s Circle ...... 127 Student Volunteer Bureau ...... 129 The Vera Perlin Society ...... 130 Virginia Park Community Centre...... 131 Women in Resource Development Corporation (WRDC) ...... 132 Women in Science and Engineering NL (WISENL) ...... 132

WorkplaceNL (Formerly Workplace Health and Safety Commission) ...... 133 Writers For Hire – Writers Alliance of Newfoundland and Labrador ...... 134 YMCA of Newfoundland and Labrador ...... 135 YMCA Summer Work Student Exchange ...... 136 Youth Canada (Website) ...... 136 Youth Ventures ...... 137 JUSTICE ...... 138 Access to Justice NL – The Canadian Bar Association ...... 138 Office of the Child and Youth Advocate ...... 138 Canadian Mental Health Association – NL Division ...... 139 Citizens' Crime Prevention Association of NL ...... 140 Coalition Against the Sexual Exploitation of Youth (CASEY) ...... 141 Violence Prevention Avalon East ...... 142 Coalition on Richer Diversity (CORD) ...... 143 Crime Stoppers of Newfoundland and Labrador...... 143 Department of Children, Seniors and Social Development - Gov. of NL ...... 144 Department of Justice and Public Safety - Gov. of NL ...... 145 Egale – Canada Human Rights Trust ...... 146 Family Division - Supreme Court of Newfoundland and Labrador ...... 147 Family Justice Services – Dept. of Justice and Public Safety, GovNL ...... 148 Forensic Services – Eastern Health ...... 149 Human Rights Commission – Dept. of Justice and Public Safety, GovNL ...... 149 Justice Program – CMHA-NL (Canadian Mental Health Association NL) ...... 151 Miles for Smiles Foundation ...... 152 Mount Pearl Citizens’ Crime Prevention Committee ...... 153 My Parents Live Apart - PLIAN ...... 154 NL Legal Aid Commission ...... 154 NL Youth Secure Custody – Dept. of Justice and Public Safety, GovNL ...... 155 Office of Citizens’ Representative – Newfoundland and Labrador ...... 156 Pathways Foundation ...... 157 Pre-Trial Services Program – Dept. of Justice and Public Safety, GovNL ...... 157 Provincial Advisory Council on the Status of Women NL ...... 158 Public Legal Information Association of NL ...... 159 Royal Canadian Mounted Police (RCMP) - Provincial Headquarters ...... 160 Royal Newfoundland Constabulary (RNC) ...... 160 Safe Harbour Outreach Project (St. John's Status of Women's Council / St. John's Women's Centre) ...... 161

Salvation Army Correctional and Justice Services ...... 162 NL Sexual Assault Crisis and Prevention Centre ...... 163 Sexual Assault Nurse Examiner Program (SANE) - Eastern Health ...... 164 Sexual Harassment Office – Memorial University ...... 165 Sheriff's Office – Dept. of Justice and Public Safety, GovNL ...... 166 The Journey Project ...... 166 The Law Society of Newfoundland and Labrador ...... 167 Victim Services – Dept. of Justice and Public Safety, GovNL ...... 168 Youth Corrections – Dept. of Children, Seniors and Social Development, GovNL ...... 169 Youth Diversion Program – Dept. of Children, Seniors and Social Development ...... 170 LEARNING ...... 171 Academy for Mathematics & English ...... 171 Achieva Educational Services ...... 171 Association for New Canadians (ANC) ...... 172 Association of Early Childhood Educators NL ...... 173 Autism Society of NL ...... 174 Buckmasters Circle Community Centre ...... 175 Canadian Federation of Students NL ...... 177 Community Centre Alliance ...... 177 Department of Advanced Education, Skills and Labour – Gov. of NL ...... 178 Discovery Centre ...... 180 For the Love of Learning, Inc...... 181 Froude Avenue Community Centre ...... 181 Learning Disabilities Association of NL ...... 182 MacMorran Community Centre ...... 182 Multicultural Women’s Organization of NL (MWONL) ...... 184 NL Association for the Deaf ...... 184 NL Public Libraries ...... 186 NL Tutors ...... 186 Rabbittown Community Centre ...... 187 Rabbittown Learners Program ...... 188 Refugee Immigrant Advisory Council ...... 189 Teachers on Wheels ...... 190 Tutors Unlimited ...... 190 The Murphy Centre ...... 191 Thrive ...... 192

Virginia Park Community Centre ...... 193 Addiction Services – Health and Community Services – Gov. of NL ...... 197 Adult Mental Health & Addictions Services – Eastern Health ...... 198 AIDS Committee of Newfoundland and Labrador (ACNL) ...... 199 Al-Anon / Alateen Family Groups ...... 200 Alcoholics Anonymous ...... 201 Assertive Community Treatment (ACT) Team – Eastern Health ...... 201 Athena Health Centre ...... 202 Body Diversity NL...... 203 Autism Society of NL ...... 203 Bridge the gAPP – Eastern Health ...... 205 Bridges to Hope ...... 206 Canada Atlantic Region of Narcotics Anonymous (CARNA) ...... 206 Canada Without Poverty ...... 207 Canadian Cancer Society – Travel and Accommodations ...... 208 Canadian Hard of Hearing Association NL ...... 209 Canadian Mental Health Association – NL Division ...... 210 Canadian National Institute for the Blind – Newfoundland and Labrador Division ...... 210 Canadian Red Cross ...... 213 CAST (Concurrent, Addictions, Specialized Treatment) Services – Eastern Health .... 213 Children and Adolescent Outpatient Services - Eastern Health ...... 214 Children’s Wish Foundation of Canada ...... 215 Coalition of Persons with Disabilities-NL (COD-NL) ...... 217 Community Food Sharing Association ...... 217 Community Sector Council Newfoundland and Labrador (CSC NL) ...... 218 Community Supports Program (CSP) – Eastern Health ...... 219 CONNECT: Intensive Support and Resource Coordination for Youth Program – Eastern Health ...... 220 Consumers’ Health Awareness Network (CHANNAL) ...... 221 Day Treatment Program – Eastern Health ...... 222 Diabetes Canada - NL Region ...... 222 Doorways Walk-In Counseling Service – Eastern Health ...... 223 Easter Seals NL ...... 223 Eating Disorder Foundation of NL (EDF-NL) ...... 224 Empower, The Disability Resource Centre ...... 225 Epilepsy Newfoundland & Labrador ...... 226 Fetal Alcohol Spectrum Disorder Newfoundland & Labrador Network - FASDNL ...... 227

Centre City Food Banks ...... 227 Salvation Army Food Banks ...... 228 West end Food Banks ...... 229 Mt. Pearl Food Banks ...... 229 Torbay Food Banks ...... 230 CBS Food Banks ...... 230 Food First NL ...... 230 Gambling Helpline ...... 231 George Street United Church ...... 232 Guide to the Good ...... 232 Home and Community Care Program - Eastern Health ...... 233 IMAlive Online Crisis Helpline ...... 234 HOPE (Eating Disorders Program) - Eastern Health ...... Error! Bookmark not defined. Janeway Resource Centre ...... 235 Jimmy Pratt Memorial Outreach Centre – George Street United Church ...... 236 Kids Eat Smart Foundation NL ...... 237 Kids Help Phone ...... 237 Lung Association of NL ...... 238 Memorial Minds (MUN Minds) ...... 239 Mental Health and Addictions – Eastern Health ...... 240 Miles for Smiles Foundation ...... 249 Nar-Anon Newfoundland ...... 249 Neuropsychiatric’ Patients Association of Newfoundland and Labrador ...... 250 National Eating Disorder Information Centre ...... 250 Newfoundland and Labrador Association for Community Living ...... 251 New Hope Community Centre - Salvation Army ...... 252 NL Alliance for the Control of Tobacco (ACT NL) ...... 253 NL Association for the Deaf ...... 254 NL HealthLine – Dept. of Health and Community Services, GovNL ...... 255 Heart and Stroke Foundation – Newfoundland and Labrador ...... 255 NL Sexual Assault Crisis and Prevention Centre ...... 256 Newfoundland and Labrador Stuttering Association...... 257 Overeaters Anonymous ...... 258 PFLAG Canada ...... 258 Planned Parenthood – NL Sexual Health Centre ...... 259 Public Health Nursing Services - Eastern Health ...... 260

Ronald McDonald House Newfoundland and Labrador ...... 261 Ruah Counselling Centre ...... 261 S.H.O.P (St. John's Status of Women's Council / St. John's Women's Centre) ...... 262 Safe Works Access Program (SWAP) – AIDS Committee of Newfoundland and Labrador ...... 264 Saint Vincent de Paul Society...... 265 Schizophrenia Society of NL ...... 266 School Lunch Association ...... 266 Sexual Assault Nurse Examiner Program (SANE) - Eastern Health ...... 267 Single Parent Association of Newfoundland ...... 268 Smokers' Helpline - Lung Association of NL ...... 268 Spinal Cord Injury Newfoundland and Labrador ...... 269 Spirit Horse NL – Stable Life...... 270 St. John’s Military Family Resource Centre ...... 270 St. John’s Shambhala Meditation Group ...... 271 Stella’s Circle ...... 272 Survivors of Suicide (S.O.S.) ...... 274 The Gathering Place ...... 275 The Janeway Children’s Health and Rehabilitation Centre ...... 276 Thrive ...... 277 Vision Loss Rehabilitation Newfoundland and Labrador (A CNIB Organization) ...... 279

FUNDING OPPORTUNITIES 100 Women Who Care St. John’s Tel: (709) 740-0257 Email: [email protected] Website: http://100womennl.ca/ Twitter: @100WomenStJohns Facebook: 100WomenWhoCareStJohns

Mandate: To advocate, fundraise, and raise awareness of local charities and organizations. Target Population: All local, eligible, charities.

Highlight of Programs / Services Offered:  How it works: o Each member commits to donating $100 per meeting, four times a year. Meetings are conducted in one hour or less. o Any member who has signed a Commitment Form and who is current with donations may nominate a local charitable organization. The criteria for eligible organizations can be found here. o All the nominated charities names are put in a hat and 3 names are randomly drawn. o The member who nominated the 3 chosen charities will make a 5 minute presentation about their organization to the group. o Each member who has signed a Commitment Form and who is current with her donations may vote at the meeting for one of the three organizations. o Each member will write a cheque for $100 to the organization receiving the most votes. o Members will receive a tax receipt directly from the organization. o Members who are unable to attend a meeting are expected to give her cheque to another Member to deliver on her behalf. o Each meeting will open with a five minute update on how the funds donated at the previous meeting were used by the successful organization.

Arts NL 1 Springdale Street, The Newman Building, St. John’s, NL A1C 5H5, P.O. Box 98

Tel: (709) 726-2212 Fax: (709) 726-0619 Toll Free: 1 (866) 726-2212 Email: [email protected] Website: nlac.ca/index.htm LinkedIn: ArtsNL Twitter: @NLArtsCouncil Facebook: @NLArtsCouncil Youtube: ArtsNL

Mandate: To foster and promote the creation and enjoyment of the arts for the benefit of all Newfoundlanders and Labradorians. It supports dance, film, multidiscipline, music,

theatre, visual art, and writing.

Target Population: Professional Artists at varying stages of their careers, across all artistic disciplines. For eligibility requirements, click here.

Highlight of Programs / Services Offered:  ArtsNL offers a variety of grant and funding opportunities for professional artists, or professional arts groups. For the full list, click here. o Professional Project Grants Program o Sustaining Program for Professional Arts Organizations o Annual Operating Program for Professional Arts Organizations o Community Arts Program o Professional Artists’ Travel Fund o ArtsSmarts o School Touring Program  All applications to any ArtsNL program must be submitted through the online application system, located here.  For the complete list of Annual Deadlines, click here.  ArtsNL offers six awards that are presented annually for emerging artists, professional artists, arts groups, or organizations. For the full list of awards, click here.

CBDC – Metro Business Opportunities, Newfoundland and Labrador 961 Topsail Road, Mount Pearl, NL A1N 3K1

Tel: (709) 738-1626 Website:cbdc.ca/en/what-is-cbdc Facebook: @AACBDC Twitter: @CBDCAtlantic LinkedIn: Atlantic Association of CBDCs

Mandate: To assist in the creation of small businesses, and in the expansion and modernization of existing businesses by providing financial and technical services to entrepreneurs, especially those who require customized financing not normally available from traditional sources.

$5,000.  Consultant Advisory Series: New and existing clients of CBDCs and ACOA will be able to access technical and financial assistance by engaging consultants to assist them with various issues, opportunities and challenges.  CBDC Innovation Loan: CBDC Innovation Loans may be used for the acquisition of equipment, software, processes or licenses, and other things that are “new” technology that will improve business operations. Expenses for infrastructure changes or installation, as well as maintenance due to implementation and utilization of new technology also qualify. We can also assist with costs for training employees in the application and use of the new technology.

Community Sector Council Newfoundland and Labrador (CSC NL)

St. John’s Office 25 Anderson Avenue Tel: (709) 753-9860 St. John’s, NL A1B 3E4 Toll-free: 1-866-753-9860 Email: [email protected] or Fax: (709) 753-6112 [email protected]

Gander Office Arts and Culture Centre Tel: (709) 651-1140 Airport Boulevard Toll-free: 1-877-651-1140 Gander, NL A1V 2N9 Fax: (709) 651-1142 Email: [email protected]

Website: www.communitysector.nl.ca Twitter: @CSC NL Facebook: www.facebook.com/cscnl

Mandate: The Community Sector Council of Newfoundland and Labrador is an independent, nonprofit organization promoting social and economic well-being whose goal is a prosperous and inclusive society that supports individuals, families and communities. CSC NL’s mission is to encourage citizen engagement, promote the integration of social and economic development and to provide leadership in shaping public policies. Target Population: Non-profit, community-based groups and volunteers in Newfoundland and Labrador

 E-newsletter and Social Media – CSC NL’s monthly newsletter goes to more than 4700 recipients.  Research, Publications and Surveys - Conducts in-person and online research and surveys on issues of interest to the nonprofit sector including the Community Sector Pulse Survey. CSC NL initiates, undertakes and collaborates in research and publications related to community capacity building, social and economic development, the social economy, volunteerism, the voluntary community-based sector, public policy and other issues of concern.  Training - Conducts training in areas such as youth engagement, board governance, volunteer recruitment and management, charitable obligation, financial management, HR management and digital literacy.  National Volunteer Week - Volunteer Week NL can be followed on Facebook (www.facebook.com/VolunteerWeekNL) and on Instagram (@VolunteerWeekNL).  CSC NL Vibrant Communities - St. John’s poverty reduction initiative. Part of a nation-wide program, CSC NL Vibrant Communities brings together people living in poverty, government, the community sector and the private sector to develop solutions collaboratively.  Public Access Program - Often in partnership with Vibrant Communities, CSC NL’s volunteer-led Public Access Program helps individuals navigate the income support system and access the Social Assistance Policy Manual

Department of Advanced Education, Skills and Labour – Gov. of NL 3rd Floor, West Block, Confederation Bldg., P.O. Box 8700, St. John’s, NL, A1B 4J6

Tel: (709) 729-2480 Email: [email protected] Website: aesl.gov.nl.ca/default.htm

Labour Market and Career Information (LMCI) Hotline Toll free: 1-800-563-6600 Email: [email protected]

Immigration Student Aid Income Support Viking Building, 136 Crosbie Rd Coughlan College, MUN Metro Pl, 261 Kenmount Rd. PO Box 8700 Tel: (709) 729-5849 PO Box 8700 St. John’s, NL A1B 4J6 Toll Free: 1-888-657-0800 Tel: (709) 729-6607 Email: [email protected] St. John’s, NL A1B 4J6 Email: [email protected] Tel: (709) 729-7888

Employment Centres Toll-Free: 1-800-563-6600

Regatta Plaza Building 1170 Topsail Rd. 285 Duckworth St. 80-84 Elizabeth Ave. PO Box 8700 PO Box 8700 PO Box 8700 Mount Pearl, NL St. John’s NL St. John’s, NL, A1B 4J6 A1B 4J6 A1B 4J9 Fax: (709) 729-0736 Fax: (709) 729-5756 Fax: (709) 729-7513

Mandate: To support human resource and labour market development by providing leadership, coordination, programs and services in the following areas: Career and Employment Services; Immigration and multiculturalism; Poverty Reduction; Youth engagement; Support for persons with disabilities; Income Support Services; Emergency social services.

Target Population: Everyone

Highlight of Programs / Services Offered: The Department of Advanced Education, Skills and Labour works to ensure the province has a highly educated and skilled workforce to meet evolving labour market demands. This includes creating a climate which is conducive to economic growth, competitiveness, and prosperity. This is achieved through a range of services and supports including:  Helping employers with accessing and keeping skilled workers  Providing programs and supports for apprenticeship and trades certification  Increasing the recruitment and retention of immigrants  Supporting the delivery of post-secondary education through Memorial University of Newfoundland, College of the North Atlantic and private training institutions  Administering the student financial assistance program  Offering employment services, career development and planning services as well as employment and training supports, and information about the labour market  Delivering income support and other financial supports  Literacy and High School Equivalency programs and services  Providing employment and poverty reduction initiatives to individuals with disabilities  Working with employers, employees, and unions to foster a positive employment relations climate

Employment and Social Development Canada (ESDC) 223 Churchill Avenue, St. John’s, NL A1A 1N3 Formerly Human Resources and Skills Development Canada

General Inquiries: 1-800-O-CANADA (1-800-622-6232) Website: https://www.canada.ca/en/employment-social-development.html

Mandate: To build a stronger and more inclusive Canada, to support Canadians in helping them live productive and rewarding lives and improving Canadians' quality of life. Target Population: Everyone

Highlight of Programs / Services Offered: ESDC provides a multitude of services and information:

 Programs & Policy  Housing Benefits Development  Benefits Payment  Employment Insurance Calendar  Find a Job  Workplace Standards  Pensions and Retirement  Benefits by Audience  Disability Benefits  Corporate Information  Family Benefits  Public Pensions  Training  Campaigns  Funding Opportunities  Publications and Reports

NL Housing Corporation Sir Brian Dunfield Building, PO Box 220, 2 Canada Drive, St. John's NL, A1C 5J2

Tel: (709) 724-3000 Fax: (709) 724-3007 Website: www.nlhc.nl.ca Twitter: @NLHousing Facebook: @NewfoundlandandLabradorHousing

Contact: Jenny Bowring—Manager, Corporate Communications Tel: (709) 724-3055 Fax: (709) 724-3250 Email: [email protected]

Mandate: To develop and administer housing assistance policy and programs for the benefit of low to moderate income households throughout the province. Target Population: Low – moderate income households throughout the province.

Highlight of Programs / Services Offered: FOR RENTAL APPLICANTS  Rental Housing Program: NLHC owns and administers approximately 5,591 social housing units throughout various regions of the province, with the greatest concentration of units located on the Avalon (3,200) and Corner Brook (804). These homes are rented to low-income earners, with rental rates based on 25 per cent of monthly income. HOMEOWNER SUPPORT  Provincial Home Repair Program (PHRP): Low-income individuals and families are assisted under this program with modest assistance levels to improve privately owned households. This program primarily benefits seniors living in rural areas of the province.  Home Modification Program (HMP): HMP is designed to provide funding to low-to-moderate income homeowners ($46,500 or less), seniors, and persons with disabilities who require accessibility changes to their residences, which can help promote independence and self-reliance, assist with a better quality of life, and enable individuals to remain in their own homes for a longer period.

 Home Energy Savings Program (HESP): HESP is a provincial initiative designed to assist low-income households with electrically heated homes which consume 15,000+ kWh of electricity annually. The program will provide non-repayable grants of up to $5,000 to help these households make energy efficiency upgrades to their homes. FOR CONTRACTORS, DEVELOPERS, AND NON-PROFIT GROUPS  Provincial Homelessness Fund (PHF): PHF provides funding to assist registered non-profit organizations for the development of support services space for the provision of on-site and outreach services. These services promote housing stability and greater self-reliance for those at risk of homelessness. The space can be developed either through new modest construction or renovation of an existing building.  Partner-Managed Housing Program: This program is directed in support of social housing initiatives largely in partnership with partner-managed non-profit housing groups. Most of the social housing units under this program are operated directly by individual groups with NLHC holding the mortgage on these properties and providing some level of operating assistance.  Supportive Living Program (SLP): The Supportive Living Program, an initiative funded through the Poverty Reduction Strategy, provides operating grants to incorporated non-profit organizations to prevent and end homelessness.

Raise Up Fundraising NL

Tel: (709) 351-2282 Email: [email protected] Website: raiseupfundraising.org Twitter: @raiseupnl Facebook: @RaiseUpFundraising Instagram: @rasieupnl

Mandate: To work in partnership with individuals and community organizations to provide supports, financial and otherwise, via creative and innovative fundraising events and projects to marginalized persons and groups in Newfoundland.

Target Population: Marginalized persons, populations, and groups.

Highlight of Programs / Services Offered:  Collaboration with individuals, and community groups, to fundraise for Raise Up NL’s collective purpose and mission.  Planning innovative, creative, and inclusive social events. For a list of past events, click here.  Supporting individuals, and community groups that are marginalized in Newfoundland and Labrador with the resources available to Raise Up, both financial and otherwise.  Fostering safe community spaces and practices in the work they do.  Networking opportunities between community groups; to learn about each other’s initiatives and projects; and, to educate the community at large.

United Way Newfoundland and Labrador 39 Pippy Place, St. John’s, NL A1B 3X2

Tel: (709) 753-8288 Instagram: @UnitedWayNL Website: www.nl.unitedway.ca Twitter: @UnitedWayNL Facebook: @UnitedWayNL Email: [email protected]

Mandate: To improve lives and build community by engaging individuals and mobilizing collective action. United Way Newfoundland and Labrador distributes funds to charities province-wide who are seeking financial support for various projects they are unable to fund independently.

Target Population: Projects and programs strictly in Newfoundland and Labrador in the categories of helping to move people from poverty to possibility, helping kids to be all they can be, and creating healthy people and strong communities. Highlight of Programs / Services Offered:  Distributing funds to community groups province-wide who are seeking financial support for various projects they are unable to fund independently.  Providing staff and volunteers who help through every phase of your campaign: from creating goals to recognizing donors  Offering United Way Day of Caring projects that build employee's team spirit and community awareness through completing community projects  Creating strategic giving programs that provide maximum benefits for your company and our community.

HOUSING

Tommy Sexton Centre (AIDS Committee of Newfoundland and Labrador (ACNL)) 47 Janeway Place, St. John’s, NL A1A 1R7

Tel: (709) 579-8656 Shelter Tel: (709) 579-8348 Email: [email protected] Fax: (709) 579-0559 Toll Free: 1-800-563-1575 Website: www.acnl.net Facebook: @AIDSCommitteeNL

Mandate: To prevent the spread of HIV and Hepatitis C. ACNL works to support individuals living with and/or affected by HIV/AIDS and/or Hepatitis C. ACNL advocates for change while networking on a provincial, regional, national, and international level regarding HIV/AIDS and Hepatitis C issues.

Target Population: People living with and/or affected by HIV/AIDS and/or Hepatitis C.

Highlight of Programs / Services Offered: ACNL provides a range of services to individuals living with and/or affected by HIV/AIDS and/or Hepatitis C, as well as providing services to the general population of the province.  HIV/HCV Services o HIV/Hepatitis C/STBBI Education o Provincial HIV Services Special Assistance Program o Support Services (advocacy, referrals, appointment accompaniment, supportive counselling, etc.)  Safe Works Access Program (SWAP) o St. John’s Office o Corner Brook Office  Supportive Housing o Six independent living units (one 2-bedroom and five 1-bedroom) o Applicants must be 18 years or older living with and/or affected by HIV/AIDS or Hepatitis C o For more information, please contact our Housing Coordinator, Chantelle Weir, at 709-579-8656 or 1-800-563-1575, through the contact form on ACNL’s website, or via email.  Tommy Sexton Centre Emergency Shelter o 4-bed emergency, short-term shelter for individuals ages 16 and up. Priority for individuals living with HIV/AIDS and/or Hepatitis C. Gender- neutral facility, further priority for LGBTQ2S+ shelter placement. However, all individuals experiencing homelessness are able to access shelter o Residential Counsellors provide housing search support, crisis and supportive counselling, linkage and referrals to community and government programs, assistance with life skills development, and other services o For more information on Emergency Shelter Services Program, please contact the Shelter Services Coordinator, Abigail Sheppard, by phone at (709) 579-8656, through the contact form on ACNL’s website, or via email.

Association for New Canadians (ANC) 144 Military Road, P.O. Box 2031, Station C, St. John’s, NL A1C 5R6

Email (general): [email protected] Website: http://www.ancnl.ca/ Twitter: @ANC_NF Tel: (709) 722-9680 Facebook: @AssociationForNewCanadians

Main Office – Settlement Services Main Office – Volunteer Connections Tel: (709) 722-9680 Fax: (709) 754-4407 Tel: (709) 722-9680 Fax: (709) 754-4407 Email: [email protected] Email: [email protected] Main Office – Diversity Training Settlement Workers in the Schools Program (SWIS) Tel: (709) 722-0718 Fax: (709) 754-4407 Tel: (709) 722-2828 Fax: (709) 726- Email: [email protected] 4407 Email: [email protected]

Mandate: To settle and integrate newcomers, and to empower them with the skills, knowledge and information necessary to become independent, contributing members of the community and country. Target population: Refugees and immigrants.

Highlight of Programs / Services Offered: Settlement and Orientation  Resettlement Assistance Program (RAP) Provider  Settlement, Orientation, and Integration Services  Health and Wellness Initiatives  Social and Recreation Activities  Toll Free Information Line  Assistance to AIPP participants and employers  Diversity workshops and training

Language and Training Assessment  ESL Training Program—LINC (Language Instruction for Newcomers to Canada) o This program assists adult learners in acquiring the language skills necessary to settle and integrate into Canadian society. Computer Assisted Language Learning (CALL) is a key component of the curriculum, incorporating advanced interactive software as well as instruction in basic computer technology.  Outreach Tutor Program o This program is designed to provide those eligible clients who reside outside the St. John’s region with programming that will help ensure they acquire strong, appropriate language skills to support their community integration and labour market attachment.  Itinerant Program o This program provides language training to eligible newcomers who are unable to access such training due to issues related to waitlists, priority seats and childcare.  LINC Home Study (Distance) o This distance ESL program is offered to LINC-eligible newcomers who wish to improve their listening, speaking, reading, and writing skills in English. This self-paced course is offered via correspondence or online. All participants are provided with a

weekly half-hour session with an instructor.  ESL Evening Classes o The Association offers evening classes one evening per week to eligible newcomers. For more information or to register, please contact (709) 726- 6848. Employment Services  Career and Employment Services—AXIS (Acquiring Experience; Integrating Skills)  Pre-Employment Readiness Training  Bridge-to-Work o Internship Placement Program (IPP) o Strategic Transitions & Employment Partnerships (STEP) o Mentoring Link o Business Development Support Settlement Workers in the Schools (SWIS) Program  Summer ESL Programs  Homework Club  Youth Group Support Services  Childminding and Daycare  Transportation

Canadian Cancer Society – Travel and Accommodations

Cancer Connection: 1-888-939-3333 Email: [email protected] Online Support Communities: www.cancerconnection.ca or www.parlonscancer.ca Website: cancer.ca/en/support-and-services/support-services/travel-and- accommodations- nl/?region=nl Facebook: @cancer.ca.nl Youtube: @CanadianCancerSociety

Mandate: To provide travel and accommodations to individuals who must travel to St. John’s for medical treatment. Target Population: Individuals who must travel to St. John’s for medical treatment and their families.

Highlight of Programs / Services Offered:

Daffodil Place Tel: (709) 753-6520 Toll-Free: 1-888-753-6520  Must be undergoing active cancer treatment including radiation therapy, chemotherapy, specialists appointments related to cancer (dentistry, dermatology), surgery related to cancer, follow-up appointments with oncologists and diagnostic appointments.

Agnes Cowan Hostel 300 Prince Philip Drive, St. John’s, NL A1B 3V6 Tel: (709) 777-6831 Fax: (709) 777-8123  Provides accommodations for out-of-town patients who require diagnostic and specialty services that are only available in St. John’s.

Hillview Terrace Suites 3 Wadland Crescent, Building 4A, Suite 202 (Reception), St. Johns, NL A1A 2J5 Tel: (709) 754-9822 Toll-Free: 1-888-754-9822 Fax: (709) 754-9047 E-mail: [email protected]  Provides fully furnished 1-3 bedroom suites for guests who must travel to St. John’s for medical treatment.

Extended Stay Canada—St. John’s—Downtown 222 LeMarchant Road, St. John’s, NL A1C 2H9 Tel: (709) 754-7888 Fax: (709) 754-7695 E-mail: [email protected]  Provides 1 or 2 bedroom suite accommodations for individuals who travel to St. John’s for medical care appointments.  A shuttle is provided with 4 set runs per day to transport guests to medical appointments.

Ronald McDonald House NL 15 Clinch Crescent, P.O. Box 28091, St. John’s, NL A1B 2X0 Tel: (709) 738-0000 Toll-Free: 1-855-955-HOME Fax: (709) 747-1270 Email: [email protected]  Provides a home away from home for sick children and their families who must travel to St. John’s for medical treatment.

Choices for Youth 261 Duckworth Street, St. John’s, NL, A1C 1G9

Tel: (709) 754-0446 Main Shelter Line: (709) 757-3050 Website: www.choicesforyouth.ca Fax: (709) 726-3125 Email: [email protected] Twitter: @choicesforyouth Facebook: @choicesforyouth

 The Choices Shelter: For Young Men and Gender Non-Conforming Youth o Youth are able to stay at the shelter for up to a month, while working on their own housing plan and connecting to financial and other support services.  RallyForward: Accessible supportive housing for at-risk youth facing homelessness. o With 26 housing placements spread over multiple units in downtown and central St. John’s, the RallyForward program provides long-term supportive housing to any youth at risk of homelessness.  The Lilly: Affordable longer-term housing located in downtown St. John’s for youth facing homelessness to begin individualized support programs o The facility provides affordable housing and related supports to 14 homeless and at-risk youth. It consists of 1- and 2-bedroom units, with shared community spaces in the larger kitchens and eating areas, as well as in the living, recreational, and art spaces. o Tel: (709) 739-1019  Rapid Rehousing: The Homelessness Prevention & Rapid Rehousing program is an initiative in partnership with End Homelessness St. John's. o Rapid Rehousing provides targeted, time-limited, financial assistance and support service for those experiencing homelessness in order to help them quickly exit emergency shelters and then retain housing.  Front Step: Operated in partnership with Stella’s Circle. o Front Step is a community-based program offering personalized support services and housing for youth and adults who have experienced the longest and most frequent episodes of homelessness. o Contact Stella’s Circle: (709) 738-8390

 Family Reconnect: This program supports and facilitates the reconnection of youth with a family member - a cousin, a sibling, a parent, an uncle or aunt, or a grandparent. o The Family Reconnect team supports young people and their families by facilitating the process of reconnection, offering counselling, and continuously working with the young person to help them achieve their goals.  Youth in Transitions: Skill building and lifestyle coaching with the Department of Children, Seniors and Social Development o Youth in Transitions is a life-skills based program which provides up to 60 individuals with individualized support staff connected to the Outreach and Youth Engagement Team. o Youth in the program work to develop skills like budgeting, meal planning, laundry, and transportation -- and with the host of programs available at Choices for Youth, they are positioned to provide additional support to youth in the program as required.

Education, Employment and Social Enterprise  Jumpstart: Pre-employment skills training for youth ready to transition to longer- term employment or educational programs. o The program operates three times a year and ranges from 6-8 weeks depending on the employment sector focus. Youth build skills such workplace responsibility, team work, financial management, and personal development. o Other opportunities include household repairs, carpentry, gardening, and more recently, a variety of art programs.  Impact Construction: A social enterprise construction company that offers on-the- job safety and construction training for at-risk youth ready to secure long-term, sustainable employment or pursue skilled trades training. o Tel: (709) 631-9256  Neighbourhood: A retail social enterprise, which sells gently used clothing for children, youth, and adults.  The Shop: At The Shop, young people manufacture, package, and ship products for partner agencies, including building Sucseed hydroponic units, assembling SmartICE sea-ice monitoring systems, and bottling Wild Mother Provision's Beer Vinegar.  Youth Leadership Council: Leaders who give back by consulting on youth programs, providing mentorship, and supporting CFY with their perspectives and experiences.  General Educational Development (GED): Youth are able to access on-site GED support to prepare them to write the GED test.  Employment Support – For young people looking to remove barriers to competitive employment or accessing education, they can access a support worker and training sessions to help reach their goals.

City of St. John's - Non-Profit Housing Division City Hall Annex, 1st Floor, PO Box 908, St. John's, NL A1C 5M2 Tel: (709) 576-8196 Fax: (709) 576-8078 Email: [email protected] Website: http://www.stjohns.ca/living-st-johns/city-services/non-profit-housing

Mandate: To provide adequate and affordable housing to residents of St. John’s and surrounding areas.

Target Population: Low to moderate income earners, whether they be single, families, or seniors.

Highlight of Programs / Services Offered:  Lower End of Market Housing (LEMS): Tenants in this type of housing pay the lower end of market rent as determined annually by Newfoundland Labrador Housing, or 25% of their net income whichever is greater. o 30 Hamilton Avenue o 179-229 Forest Road o Rawlin’s Cross o Fahey’s Row o 66-92 Alexander Street/131-153 Hamilton Avenue o 2-16 Carnell Street/2-32 Larkin’s Square o 65-79 Carter’s Hill/12-34 Goodview Street o 1-29 Sebastian Court o 15-39 Cuckhold’s Cove Road

 Rent Geared to Income (RGI): The RGI units are targeted specifically at individuals and families of low income. Rents in these units are based strictly on 25 per cent of net monthly income. Heat is included in the rent and there is a small surcharge for lights. o 151-141 Hamlyn Road o 1-19 Rockcrest Court o 1-15 Bastow Court/1-11 Mifflin Court o 49-51 Cochrane Street o 174 Campbell Avenue

 Affordable Housing: 52 affordable one-bedroom housing units in the Pleasantville and Convent Square areas. These units are for single individuals and seniors with an income of $32,500 or less upon move in.  Applications for Accommodation can be obtained from our offices in the City Hall Annex or by calling (709) 576-8196.

Community Supports Program (CSP) – Eastern Health

CSP Intake Tel: (709) 752-4835 Autism Services: (709) 752-4319 Seniors: (709) 752-4835

Special Child Welfare Allowance Intake: (709) 752-4368 Adult Protection Act Reports (toll-free): 1-855-376-4957 Adult Disabilities/Adults Who May Need Protection: (709) 752-4717

E-mail: [email protected] Website: http://www.easternhealth.ca/WebInWeb.aspx?d=2&id=993&p=980

Mandate: To support individuals, families and care providers by promoting independence, community inclusion, safety and overall well-being.

Target Population: Individuals 18 years of age and older with physical and/or intellectual disabilities, individuals requiring protection under the Adult Protection Act, families of children under school age who have delayed development, and youth under 18 requiring Special Child Welfare Allowance.

Highlight of Programs / Services Offered: Referrals to the CSP can be made by the individual or their family, as well as a health care professional. The professional CSP team will determine eligibility for service. Services provided under the CSP include:  Financial Assessment Services: Individuals wishing to avail of home supports and other benefits, with the exception of Autism Services, are subject to a financial assessment.  Home Support Program: Includes the approval and registration of Home Support Agencies. o The Home Support Program provides services to eligible individuals who require assistance with activities of daily living in order to remain in their home.  Intervention Services: Provides behavioral and skill teaching interventions to individuals and their families. o Community Behavioral Support Program o Direct Home Services. o Direct Home Services – Intensive Applied Behavioral Analysis.  Residential Services Programs: Includes the approval and registration of Alternate Family Care Homes. o Adult individuals who choose not to reside in their own home or reside with family, may be assessed for some of the other following residential options. . Board and Lodging Non-Relatives . Alternate Family Care . Individual Living Arrangements . Co-operative Living Program

 Special Assistance Program (SAP): Provides basic medical supplies and equipment to assist with activities of daily living for individuals living in the community.  Special Child Welfare Allowance (SCWA): Assists families with the cost of services and supports incurred in the at-home care of children under 18 years with intellectual and/or physical disabilities.  Supports for Adults Who May Need Protection: Provides legislative authority to deliver services to any adult in NL, regardless of residence, who may be in need of protective intervention

Eastern Residential Support Board PO Box 8052, Station A, St. John's, NL A1B 3M7

Tel: (709) 579-8966 Fax: (709) 579-0264 Email: [email protected]

Mandate: To provide support to individuals with developmental and/or physical disabilities through the cooperative apartment model.

Target Population: Adults with physical or developmental disabilities

Highlight of Programs / Services Offered:  Operates 15 Cooperative Apartments in the greater metro area  Services offered to 38 individuals  130 Cooperative Apartment Workers  Major focuses include community inclusion, increased independence, diminishing maladaptive behaviors, and behavioral support.

Tel: (709) 689-9615 Email: [email protected]. Fax: (709) 739-3520 Twitter: @EHSJ709 Website: http://www.nlhhn.org/ehsj-a.htm

Mandate: To prevent and end homelessness in St. John’s.

Target population: Individuals and families experiencing homelessness, or at imminent risk of homelessness in St. John's.

subsidize rent and living costs and increase self-sufficiency.  Permanent Supportive Housing (PSH): Long-term housing and support to individuals who have experienced long-term or recurring homelessness, who face complex mental health, addiction, and physical health barriers. o PSH can be delivered in a place-based or scattered-site model to the highest acuity clients. While support services are offered and made readily available, the programs do not require participation to remain in housing, there is also no limit to the length of stay in the program.  Rapid Rehousing: provides targeted, time-limited financial assistance and support service for those experiencing homelessness in order to help them quickly exit emergency shelters and then retain housing.  Homeless-serving System Coordination: System planning considers the homeless-serving system as an integrated whole comprised of defined program components working towards a common end.

End Homelessness St. John’s (EHSJ)

Tel: (709) 689-9615 Email: [email protected]. Fax: (709) 739-3520 Twitter: @EHSJ709 Website: www.nlhhn.org/ehsj-a.htm

Mandate: To prevent and end homelessness in St. John’s.

Target population: Individuals and families experiencing homelessness, or at imminent risk of homelessness in St. John's.

Highlight of Programs / Services Offered  Intensive Case Management (ICM) - "Front Step": Longer-term case management and housing support to 155 high acuity homeless clients facing addictions, mental health and domestic violence and the length of stay generally between 12 and 24 months. o EHSJ delivers "Front Step" through Choices for Youth and Stella's Circle, who are able to assist clients in scattered-site housing (market and non- market) through wrap-around services and the use of financial supports to subsidize rent and living costs and increase self-sufficiency.  Permanent Supportive Housing (PSH): Long-term housing and support to individuals who have experienced long-term or recurring homelessness, who face complex mental health, addiction, and physical health barriers. o PSH can be delivered in a place-based or scattered-site model to the highest acuity clients. While support services are offered and made readily available, the programs do not require participation to remain in housing, there is also no limit to the length of stay in the program.  Rapid Rehousing: provides targeted, time-limited financial assistance and support service for those experiencing homelessness in order to help them quickly exit emergency shelters and then retain housing.  Homeless-serving System Coordination: System planning considers the homeless-serving system as an integrated whole comprised of defined program

components working towards a common end.

Habitat for Humanity 6 Robin Hood Bay Rd, St. John’s, NL A1A 5V3

Tel: (709) 753-5743 Fax: (709) 753-9380 Email: [email protected] Website: www.habitatnl.ca

Mandate: To assist low income working families to achieve home ownership by mobilizing local communities, volunteers, materials, and financial resources through supportive, wide-ranging partnerships. Target Population: Working families who cannot afford to purchase their own homes

Highlight of Programs / Services Offered:  Using volunteer labour and tax-deductible donations of money and materials, Habitat for Humanity builds and rehabilitates home with the help of volunteers and future homeowners. Homes are sold to partner families for no profit and financed through, affordable, no-interest mortgages.  Homeowners are selected based on their level of need, their willingness to become partners with Habitat, and their ability to repay the loan. Habitat families contribute 500 hours of time to building their home as well as other homes, which is used as “sweat equity,” and agree to purchase their home through an interest-free mortgage.  ReStore accepts donations of quality new and used building materials, furniture, appliances and other goods from individuals and businesses and sells them. All proceeds go toward home building.

Home Again Furniture Bank 58 Smallwood Dr., Mount Pearl, NL A1N 1B1

Brittany Rowsell, Tel: (709) 325-4040 Coordinator: Email: [email protected]

Amy Tulk: Tel: (709) 330-7070 Director of Operations: Email: [email protected]

Maureen Lymburner: Tel: (709) 325-0072 Director of Development Email: [email protected]

Website: http://homeagainfb.ca/ Twitter: @HomeAgainFB Facebook: @HomeAgainFurnitureBank

Mandate: Central to Home Again is a cycle of giving and receiving that provides our

most vulnerable citizens the means to create a home. Home Again looks to end the cycle of furniture poverty.

Target Population: For those in transition from situations of abuse, homelessness, prison, war, the un- and under-employed and those with disabilities.

Highlight of Programs/ Services Offered:  Folks looking to avail of Home Again’s services MUST be referred through a community partner. The full list of community partners can be found here.  Provide gently-used household furnishings to individuals and families in need, at little or no cost so they are able to build a home.  A pick-up service for a small fee to those wishing to donate furniture and household items to Home Again. Accept and store donations from both individuals and businesses.

Iris Kirby House 196 Waterford Bridge Rd., St. John's, NL, A1E 1E2

Tel (24h): 709-753-1492 Toll Free: 1-877-753-1492 Tel: 709-722-8272 Fax: 709-722-8206 Website: www.iriskirbyhouse.ca/

Mandate: To provide a safe and secure refuge for women with or without children who are experiencing domestic violence. Target Population: Women facing domestic violence and their children.

Highlight of Programs / Services Offered:  Emergency Shelter: The shelter is a safe place for women and their children fleeing domestic violence and abuse. Staff are available 24 hours a day to respond to your needs and maintain a comfortable and supportive living environment.  Non-Resident Services: Not all women fleeing domestic violence will stay at a shelter. Some women will access services by telephone or through scheduled appointments with shelter staff while staying in a safe place outside of the shelter.  Children and Youth Services Program: A Children and Youth Services Coordinator provides a variety of services to children living with the effects of witnessing or experiencing violence and abuse. Services include counselling, assessment, referral, advocacy and group work.  Mental Health Program: A Mental Health Counsellor is on staff to provide women with specialized mental health services including assessment, counselling, advocacy and referral.  Second Stage Housing: Supported, safe, affordable single and family units are offered to women transitioning into the community from the shelter to more permanent, long term housing.

 Supportive Housing Units: Four self-contained units attached to Iris Kirby House provide women needing additional support while transitioning out of the shelter to stay for up to one year and receive services from the Mental Health, Life Skills and Outreach Programs.  Outreach & Special Events: Women and children who have lived at the shelter can take part in a variety of special events and recreational activities throughout the year including our Adopt-a-Family Christmas Program.  Empowerment Group Series: Educational and support groups are offered regularly providing women an opportunity to learn, share, build on their strengths, and move toward security and economic independence.  Life Skills Program: Women are offered assistance with daily life skills such as budgeting, nutritional menu planning, cooking and navigating community services.

John Howard Society of NL 342 Pennywell Road, St. John’s, NL, A1E 1V9

Tel: (709) 726-5500 Facebook: JohnHowardSociety Email: [email protected] Fax: (709) 726-5509 Website: johnhowardnl.ca Twitter: @JohnHowardNL

Mandate: To reduce crime by providing opportunities for the rehabilitation of offenders and advocating reform through successful program interventions; public education; crime prevention strategies; and restorative justice principles. Target Population: Men, women and youth involved in the criminal justice system or those who may be at risk.

Highlight of Programs / Services Offered: Residential Services  Howard House: A community residential centre for adult male offenders on day parole, full parole, statutory release, a temporary release, or a probation order. (St. John’s).  West Bridge House: A community residential facility for male and female offenders released on Day Parole, Full Parole, Statuary Release, Temporary Absence or Probation Order (Stephenville).  Garrison Place: Provides permanent supportive housing to both male and female adults (St. John’s). Referrals come through End Homelessness St. John’s Coordinated Access.  Home For Youth: Young people participating in the program have been sentenced to a period of Open Custody by the Youth Court. (St. John’s)  Loretta Bartlett Home For Youth: Youth are sentenced to a period of Open Custody by the Youth Court and/or the Director of Child Youth, and Family Services can have a young person placed on an Order to Reside Designation. (Corner Brook).

Employment/Training Services  C-STEP Program: Provides support to individuals who are looking to make positive changes in their lives. Employment Practioners will assist clients with educational/employment opportunities, as well as, helping with other community referrals.  Employment Programs: Linkages, Safety Courses, and First Aid are employment programs offered through the C-STEP program.  Youth Services Program: Provides supportive counselling and assistance to at-risk youth (offenders and ex-offenders), who are between the ages of eighteen and twenty-five, and need assistance with their career plans including educational, training and employment opportunities.  Record Suspensions: A record suspension (formerly pardon) allows people who were convicted of a criminal offence, but have completed their sentence and demonstrated they are law-abiding citizens for a prescribed number of years, to have their criminal record kept separate and apart from other criminal records. Counselling Services  Learning Resource Program (LRP St. John’s) and the Community Based Intervention Program CBIP Stephenville): Provides facilitated group programs or individual interventions to individuals with criminal justice involvement. The goal of programming is to deliver a diverse set of trauma informed, person centered programs that will assist participants with recovery and making positive life changes. LRP and CBIP offer the following programs: o Family Violence Intervention Program o Seeking Safety (recovery programs for addictions and PTSD) o Anger Management o Criminal Behaviour Awareness o Programming for individuals who have a history of sex offences o Impaired Driving Workshops o Father’s Parenting Program Prison Services  Annual Family Prison Visit: Selected families from various locations in Newfoundland and Labrador will visit inmates serving sentences in Federal Institutions in the Maritimes. Provides transportation and accommodations for families of Newfoundland inmates.  1-2-1 Prison Visitation Program: Offers support to prisoners during, and after, their imprisonment through contact with “friendship volunteers” from outside H.M.P. This is on a one-to-one basis.  Prison Library Program: The library at H.M.P. is staffed and operated by John Howard Society volunteers. Inmates have regular access to library resources. Other Services  Public Education and Advocacy

ENTER: preneur Program: Skills Canada NL 75 Barbour Drive, Mount Pearl, NL A1N 2X3

Facebook: @SkillsCanadaNewfoundlandandLabrador Email: [email protected] Website: http://www.skillscanada-nfld.com/ Instagram: @SkillsCanadaNL Tel: (709) 739-4172 Fax: (709) 739-4198 Twitter: @Skills_NL

Mandate: Skills Canada works to encourage and support a coordinated approach to promoting skilled trades and technologies to youth. The goals of Skills Canada NL are to raise awareness of skilled trades and technologies by bringing youth into a competitive spotlight; to improve competencies, self-esteem and the achievement level of individuals pursuing careers in the skilled trades and technologies; and to educate and encourage young Canadians to develop skills that address labour shortages and support Canada’s economic well-being. Target Population: Young Canadians primarily, but also parents and educators.

Highlight of Programs / Services Offered:  Main Program: Competitions – regional, provincial, national and international trades technology competitions for junior high, high school and post-secondary / apprenticeship students  Other Programs: Skilled Futures Conferences which brings together junior high and high school students, their teachers and role-models in non-traditional careers to participate in round-table discussions; industry and educational tours and career awareness activities.  In-school presentations outlining a wide array of career choices available to young Canadians.  ENTER:preneur Program: Provides young tradespersons and technologists with the tools and knowledge to translate their skills into successful self-employment. This is accomplished by merging skilled trades and technology with professional business development in the form of interactive events for youth, instructors and education administration at the intermediate, secondary and post-secondary levels. Programs include Apprenticeship Conferences, Dragon Lairs, the Pitch Competitions and Educator Lunch and Learns

Mental Health and Addictions Housing Services – Eastern Health

Service Provider Website: easternhealth.ca/WebInWeb.aspx?d=1&id=2106&p=74

Family Care Community Care Waterford Bridge Road, St. John’s, NL Long Pond, CBS, NL Tel: (709) 777-3340 Tel: (709) 834-0801

Supportive Care Lisa Gilbert Program Manager Waterford Bridge Road, St. John’s, NL Email: [email protected] Tel: (709) 777-3340 Tel: (709) 834-0802

Mandate: To provide a continuum of housing supports that include supportive board and lodging subsidies, life skills/transitional supports, case management and recreational services to individuals with mental illness. Target Population: Persons who have mental illness

Highlight of Programs / Services Offered:  Supportive Board and Lodging Subsidies: The initiative aims to provide financial support to individuals who are securing and maintaining supportive board and lodging arrangements. o Eligibility is determined by psychiatric diagnosis, acuity of illness, impact of illness, and is income tested. o This is available to individuals living in relative and non-relative board and lodging situations.  Community Care: The initiative aims to provide comprehensive 24 hour care to individuals who require special residential, recreational and psychiatric services. o Thirteen privately operated boarding homes with a total of 166 beds are utilized to provide the residential arrangement for the residents. o The program offers a community-based residential arrangement for clients with chronic, severe and persistent mental illness. o Community Care is comprised of three interrelated components: case management, psychiatric clinic services and a recreation program. o Staffing includes Psychiatric Nurse Case Managers, Clinic Nurse, Psychiatrist, Social Worker and Recreation Therapy Specialists.  Supportive Care: Provides funding for clients living with mental illness to secure home support which will enable individuals who require assistance with activities of daily living to remain in their own home or independent living unit, often with the effect of preventing, delaying or substituting for institutional placement. Home support services are intended to supplement, not replace, service provided by the individual’s family and/or support network. Eligibility is determined through a clinical and financial assessment. o Individuals must have a need for home support that is directly related to their mental illness.

Newfoundland and Labrador Association for Community Living 74 O’Leary Avenue, P.O. Box 8414, St. John’s, NL, A1B 3N7

Tel: (709) 722-0790 Fax: (709) 722-1325 Email: [email protected] Instagram: @nlcommunityliving Facebook: @NLACL Twitter: @NLACL Website: http://www.nlacl.ca/

Mandate: To work with and on behalf of individuals with an intellectual disability and their families. To advocate for individuals to live as full participants in the community based on the values of Equality, Inclusion and Independence.

Target Population: Persons with intellectual disabilities, their families, and communities

Highlights of programs / Services offered:  Provide support to individuals, families and local associations re. housing and community inclusion  Work with government and service agencies to build supportive communities  Lobby for changes in social policy, programs and laws  Facilitate research, training and planning  Serve as a centre for gathering and distribution of information  The maintenance of a resource centre containing literature and videos on numerous topics.  Provincial Incentive Program – This program promotes the uptake of the Registered Disability Savings Plan (RDSP) throughout the province by providing eligible individuals with an opportunity to participate in RDSP information sessions, as well as receiving a one-time $150 stipend from the NLACL as an extra incentive to set up a RDSP. Access the form here.  SET Mentoring – Helping students with Intellectual Disabilities transition from high school  Ready, Willing, and Able – Working with employers to encourage inclusive hiring practices  Changing Lives, Changing Communities – A community engagement program  Transitions – Working with individuals with a disability to discover their path to full community inclusion.

NL Housing Corporation Sir Brian Dunfield Building, PO Box 220, 2 Canada Drive, St. John's NL, A1C 5J2

Tel: (709) 724-3000 Fax: (709) 724-3007 Website: www.nlhc.nl.ca Twitter: @NLHousing Facebook: @NewfoundlandandLabradorHousing

Contact: Jenny Bowring—Manager, Corporate Communications Tel: (709) 724-3055 Fax: (709) 724-3250 Email: [email protected]

earners, with rental rates based on 25 per cent of monthly income. HOMEOWNER SUPPORT  Provincial Home Repair Program (PHRP): Low-income individuals and families are assisted under this program with modest assistance levels to improve privately owned households. This program primarily benefits seniors living in rural areas of the province.  Home Modification Program (HMP): HMP is designed to provide funding to low-to-moderate income homeowners ($46,500 or less), seniors, and persons with disabilities who require accessibility changes to their residences, which can help promote independence and self- reliance, assist with a better quality of life, and enable individuals to remain in their own homes for a longer period.  Home Energy Savings Program (HESP): HESP is a provincial initiative designed to assist low-income households with electrically heated homes which consume 15,000+ kWh of electricity annually. The program will provide non-repayable grants of up to $5,000 to help these households make energy efficiency upgrades to their homes. FOR CONTRACTORS, DEVELOPERS, AND NON-PROFIT GROUPS  Provincial Homelessness Fund (PHF): PHF provides funding to assist registered non-profit organizations for the development of support services space for the provision of on-site and outreach services. These services promote housing stability and greater self-reliance for those at risk of homelessness. The space can be developed either through new modest construction or renovation of an existing building.  Partner-Managed Housing Program: This program is directed in support of social housing initiatives largely in partnership with partner-managed non- profit housing groups. Most of the social housing units under this program are operated directly by individual groups with NLHC holding the mortgage on these properties and providing some level of operating assistance.  Supportive Living Program (SLP): The Supportive Living Program, an initiative funded through the Poverty Reduction Strategy, provides operating grants to incorporated non-profit organizations to prevent and end homelessness.

NL Foster Families Association 21 Pippy Place, Suite 105, St. John's, NL, A1B 3X2

Tel: (709) 754-0213 Facebook: NL Foster Families Association Fax: (709) 754-5007 Email: [email protected] Website: www.nlffa.ca

Mandate: To advance and promote the professional role of foster parents; to provide a collective voice for Foster Families in Newfoundland and Labrador; and, to promote

collaborative partnerships that strengthen policies, programs and services which enhance the care and support provided to children and families in a manner that is sensitive to their cultural and individual needs. Target Population: Foster Families

Highlight of Programs / Services Offered: The association works in partnership with the Department of Children, Seniors and Social Development, Foster Families, local associations and the community to meet the needs of foster parents and to enhance the care and support provided to children in care and their families.  Click here to access the Foster Care Handbook.  Click here to access the Peer Mentoring Pamphlet. o Peer Mentor role information. o Peer Mentor Application.  Click here for details on Bursaries and Scholarships.

NL Housing and Homelessness Network 77 Charter Avenue, Suite 100, St. John’s, NL, A1A 0N2

Tel: (709) 722-1030 E-mail: [email protected] Tel: (709) 690-2853 Fax: (709) 722-8335 Website: www.nlhhn.org E-mail: [email protected]

Mandate: NLHHN enables participants to share insights and ideas, identify service needs, and develop effective strategies to address the continuum of shelter, supportive housing and other support needs for people who are homeless or at risk of homelessness in Newfoundland and Labrador.

Target Population: Any organization or individual who is committed to working on the Housing and Homelessness Network’s goals. This can include representatives of persons who are homeless or at risk of homelessness, community-based agencies, representatives of municipal, provincial and federal agencies with responsibility for housing, income support, health care, justice services, or education, churches, other Networks / working groups that deal with persons at risk of homelessness, the business community and academic researchers.

Highlight of Programs / Service Offered: The Newfoundland & Labrador Housing & Homelessness Network (NLHHN) is an incorporated not-for-profit provincial organization working collaboratively and creatively with community and government partners to end homelessness and ensure housing stability throughout Newfoundland and Labrador. Strategies include:  Leadership and policy development  Capacity Building: retention and recruitment, training and professional development  Research and data co-ordination  Knowledge transfer and public awareness

 Social enterprise development – The Network Café o The Network Café was conceived as a social enterprise operation where individuals struggling with barriers to enter or re-enter the workforce would have an opportunity for meaningful employment and work experience.  In addition, the NLHHN partners with regional Community Advisory Boards (CABs) throughout the province in an effort to help inform Network provincial activity and to work collaboratively to end homelessness.

Pleasant Manor 44 Bennett Ave., St. John's NL, A1E 2Y6

Tel: (709) 739-7329 Email: [email protected] Fax: (709) 739-3399 Website: https://pleasantmanor.org/

Mandate: Pleasant Manor is a two-phase residential program for individuals experiencing mental health difficulties. It operates using a psychiatric rehabilitation model and by assessing the physical, emotional and intellectual needs of the individual, providing them a safe and secure living environment and teaching them the necessary skills to live independently.

Target Population: Mature adults with a psychiatric illness, being followed by a professional contact within the community, and maintaining a reasonable level of stability in their lives. Any history of addiction would be expected to be under control.

Highlight of Programs / Services Offered: Pleasant Manor’s housing is set up as two residential phases:  Transitional Phase: One 4-bedroom house and one 3-bedroom house provides a total of 7 beds in a residential setting. Duration of stay is dependent on a variety of factors, most notably the individual’s pace of progression and the availability of phase two housing, 12-18 months being the average. Pleasant Manor promotes a relaxed and respectful environment that allows each individual a chance to stabilize and focus on themselves, to set goals, and learn the necessary life skills to eventually live on their own. A life skills specialist is on staff to teach these skills and to provide supportive and adjustment counseling, as well as social and resource counseling within the home environment.  Long-term Phase: Upon successfully completing the transitional phase, Pleasant Manor staff will assist individuals in securing their own apartment as provided by NL Housing Corporation with no set length of stay. In addition, they would be provided with ongoing aftercare support to ensure their best chance of successful living.

Residential Tenancies Section – Service NL, Gov. of NL Motor Registration Building: 149 Smallwood Drive, PO Box 8700, Mount Pearl, NL A1B

4J6

Telephone: 1-877-829-2608 Fax: (709) 729-6998 Email: [email protected] Website: servicenl.gov.nl.ca/landlord/residential_tenancies.html

Mandate: To protect residential tenants and landlords by providing information on their rights and obligations under the Residential Tenancies Act. Effective and efficient dispute resolution services through mediation and adjudication. Target Population: Residential landlords and tenants

Highlight of Programs / Services Offered:  Informing and educating landlords/tenants on their rights/obligations  Mediating disputes between landlords and tenants  Adjudicating disputes which cannot be mediated, through hearing

*For telephone inquiries, please be prepared to enter your Client Service No. if you have an active application, so that we may serve you more efficiently.

* For email inquiries, please reference your Client Service No. as well as your Application No. in the subject line, if you have an active application, so that we may serve you more efficiently.

Ronald McDonald House Newfoundland and Labrador 150 Clinch Crescent, P.O. Box 28091, St. John’s NL A1B 1X0

Tel: (709) 738-0000 Toll Free: 1-855-955-HOME (4663) Fax: (709) 747-1270 Email: [email protected] Website: http://rmhcnl.ca/ Twitter: @OURHOUSENL Facebook: @rmhnl

Mission: The mission of Ronald McDonald House Newfoundland and Labrador is to provide sick or injured children and their families with a comfortable home, where they can stay together in an atmosphere of caring, compassion and support near the medical care and resources they need.

 Facility offers: o 24-7 Operational Front Desk o Communal Living Environment o Fully Equipped Kitchen o Laundry Facilities o Children Play Areas, TV Room o Home Office, Access to Wireless Internet  In general, guests are referred by social workers. View information on the Referral Process.  Support for Families: The cornerstone of Ronald McDonald House is its family support programs. For more information, click here.

Shalom Inc. Suite 411, Unit 50, Hamlyn Road Plaza, St. John's, NL A1E 5X7

Tel: (709) 579-2208 Fax: (709) 753-8885 Email: [email protected]

Mandate: Shalom Inc. is committed to the provision of a safe nurturing residential service for young people 12- 18 years of age who are in the care of Children, Seniors, and Social Development. We work in partnership with the young person, the family, and the community to promote the individual’s physical, social, behavioral, educational and spiritual development.

Target Population: Young people (12-18 years of age) who are in the care of Children, Seniors, and Social Development and require a long term residential placement

Highlight of Programs / Services Offered: The residential program offered through Shalom Incorporated is based on the philosophical belief that all young people have a right to:  Safe housing based on their needs  A standard of living that maintains and promotes their development  Partnership with family, staff and community resources regarding decisions impacting their future  An environment that nurtures mutual accountability, responsible behaviour and growth

St. John’s Homestead Inc. – The Homestead Program

Email: [email protected] Tel: (709) 330-8986 Twitter: @HomesteadNL Email: [email protected] Facebook: @HomesteadNL

Mandate: To empower people to live their best possible lives through case management, supportive living and affordable housing. The Homestead Program is a Lived Experience employer and believes in the value of experiential expertise in all levels of programming.

Target Population: Ages 18+

Highlight of Programs / Services Offered:  St. Johns Homestead Inc. is a newly-founded non-profit based in St. John’s, NL. The corporation aims to address homelessness through case management of vulnerable and at-risk adults via the Homestead program. All referrals must come from the NLHC.  We also aim to create new affordable housing in Phase 2 with a focus on universal design.  Our Guiding Principles o End homelessness through a community approach o Advocate for every person’s right to a safe home o Create a space that promotes inclusivity and dignity o Operate from a place of unconditional compassion and respect o Prioritize everyone’s expertise in their own lives o Value and incorporate lived experience at all organizational levels o Bridge gaps in services o Always remain client-centered in all that we do

Shanawdithit Shelter - First Light (Formerly St. John’s Native Friendship Centre) 716 Water Street, St. John's, NL, A1E 1C1

Tel: (709) 726-5902 Shelter: (709) 726-5970 Website: www.sjnfc.com Fax: (709) 722-0874 Email: [email protected] Facebook: @SJNativeFriendship

Mandate: To serve the Aboriginal and broader community through celebration and support of Aboriginal culture and the provision of appropriate programs and services delivered in an atmosphere of trust, respect and friendship Target Population: Everyone, with a focus on First Nations, Metis, and Inuit.

 Youth Employment Services  Youth Drumming  Play Group  Turtle Island Summer Camp  After School Program: o The Royal Eagles Backpack program: Returning to school in the fall can be a very stressful time for students and their families. Often, a major stressor is the added expense of school supplies. o Healthy Snack Program: Funded by the Kids Eat Smart Foundation, the Healthy Snack Program provides participants with a nutritional snack daily. o Homework Program: September to June, Monday to Friday staff are available between the hours of 2:00pm-4:00pm for homework help or tutoring. Tutoring occurs at the request of parents or youth. Staff are available to work one on one with youth to help meet their individual needs. Other Supports:  Employment and Housing Services  Aboriginal Diversity Training  Shanawdithit Shelter  Aboriginal Arts Program  Healing Circle  Spirit Horse  Counselling  Cultural Support  Aboriginal Patient Navigator Program: a link between Aboriginal communities and Eastern Health care provide

Marguerite’s Place (St. John's Status of Women's Council / St. John's Women's Centre) 170 Cashin Ave. Ext., St. John's, NL A1E 3B6

Website: sjwomenscentre.ca/ Fax: (709) 753-3817 Twitter: SJSWC Facebook: @SJWomensCentre Tel: (709) 753-0220 Instagram: @sjsowc Email: [email protected]

Mandate: Working to achieve equality and justice through political activism, community collaboration and the creation of a safe and inclusive space for all women in the St. John’s area.

Target Population: All women

Highlight of Programs / Services Offered:

Marguerite’s Place: From the comfort and safety of their own apartments, Marguerite’s Place assists women move toward independence.  Contact Raylene Noftall for more information, (709)753.0220; [email protected]  Current housing services include: o 8 units open to women over the age of thirty who are not accompanied by dependents, and who are experiencing difficulty finding or maintaining housing due to circumstances in their lives or the complexity of their needs. o Each self-contained apartment has its own bathroom and kitchen. A communal space invites connection and the chance to enjoy the company of neighbours.

 The SJWC offers: o All programs are offered free of charge and women centered. For our monthly calendar of program events please visit https://sjwomenscentre.ca/programs/ o Right Here Right Now: Individual, Drop-In Counselling Services o Group Counselling – Support for Women who have experienced Intimate Partner Violence. o Thursday Tea Time – Tea, coffee & light snack, connection with other women. o Clothing Boutique & Personal Care Pantry: Our Clothing Boutique Program is available to any woman in the community and appointments are available monthly on Thursdays and Fridays. This program has been a great resource to women experiencing homelessness, living on fixed or low incomes, experiencing violence, or simply seeking something new to wear. o Pre-Release Program at the Newfoundland and Labrador Correctional Centre for Women: Every five weeks, a staff member visits the Correctional Centre in Clarenville, Newfoundland (140 km west of St. John’s) as part of their pre-release process to talk about programs in the community. o Holistic Programs: Offered seasonally in a variety of forms, yoga, mindfulness, arts and crafts.

S.H.O.P. (Safe Harbour Outreach Project): The Safe Harbour Outreach Project (SHOP) is the only sex worker advocacy program in Newfoundland and Labrador.  SHOP’s mandate is to advocate for the human rights of all women who have engaged in sex work across our city and province, both on an individual and collective level. o One-on-one individual support, including home visits and accompaniments to appointments o Give out and deliver safer sex supplies and clean drug use supplies o Peer drop-in hours in our private, confidential space o Weekly community meal

o Workshops and info sessions for sex workers o Street outreach o Health care supports o System navigation and referrals o Individual and community advocacy

Stella’s Circle Administration Offices: 142 Military Road, St. John’s, NL A1C 2E6

Main Switchboard: (709) 738-8390 Email: [email protected] Fax: (709) 738-7808 Shelter Tel: (709) 579-8432 Website: www.stellascircle.ca Twitter: @StellasCircle Facebook: @stellascircle Instagram: @stellascirclenl

Mandate: To help adults remove barriers to participating in their community. Barriers can include: mental health issues; addictions; poverty; criminal justice involvement; homelessness; low literacy; and periods of unemployment. Transforming lives through Real Homes, Real Help and Real Work. Target Population: Men and women age 18 and older; women ages 16-30 (Naomi Centre)

Highlight of Programs / Services Offered: Real Homes: Safe, secure and stable housing is essential to wellbeing. Stella’s Circle helps address the need for affordable housing by offering more than 100 housing units to rent and supportive housing for those who need it. Programs include:  Brian Martin Housing Resource Centre 84 Prescott Street, St. John’s, NL A1C 3S9 (709) 738-0457 o Offers counselling, advocacy, and other support services to help people find secure housing. o Open 9:00am-4:30pm; Monday-Friday o Accepts self-referrals or referrals from others including health care providers, family counselling agencies, government departments, or family and friends of individuals needing housing assistance. There is no application or form to complete; simply drop in or contact us for assistance.  Naomi Centre 4 Patrick Street, St. John’s, NL A1E 2S6 (709) 579-8641 o An emergency shelter that offers safe and supportive temporary housing for women aged 16-30 within a harm reduction model. o Accepts self-referrals or referrals from others including health care

providers, family counselling agencies, government departments, or family and friends of individuals needing emergency housing.  Jess’s Place 84 Prescott Street, St. John’s, NL A1C 3S9 (709) 738-0457 o Transitional housing program for women 18+ in recovery from addiction. o Up to three women share a house, live independently, and care for their own needs. o Accepts self-referrals or referrals from others.  Front Step 84 Prescott Street, St. John’s, NL A1C 3S9 (709) 738-0457 o A community-based program offering personalized support services and housing for youth and adults who have experienced the longest and most frequent episodes of homelessness. o Accepts self-referrals or referrals from others. Real Help: Stella’s Circle offers a range of residential, community and correctional based counselling services to support people through life’s challenges. Stella’s Circle believes that with the necessary supports people can flourish. Programs include:  Emmanuel House 83 Cochrane Street, St. John’s, NL A1C 3L7 (709) 754-2072, [email protected] o Men and women over the age of 18 can live while they address their social and emotional challenges. o Participants stay for a four-month period and take part in individual counselling, therapeutic groups, and life skills support. o We accept self-referrals or referrals from others.  Community Support Program (CSP) 114 Cabot Street, St. John’s, NL A1C 1Z8 (709)738-5590, [email protected] o Provides intensive assistance to men and women with complex mental health needs over the age of 18. o The goal of the program is to improve the overall quality of participants’ lives, and to reduce the length and number of admissions to hospitals and prisons.  Just Us Women’s Centre 142 Military Road, St. John’s, NL A1C 2E6 (709) 738-0658, [email protected] o Provides counseling and support to women over the age of 18 who have been in conflict with the law. o We accept self-referrals or referrals from others including correctional supervision programs, court programs, health care providers, and agencies that provide services to women. Real Work: Stella’s Circle offers a range of employment and education programs to assist people with limited work experience or interrupted career paths find and

maintain employment. Programs include:  Social Enterprise Training: o The Hungry Heart Café offers training to help people enter the food service industry as cooks, servers, or kitchen staff. o Clean Start provides on-the-job training in office cleaning and maintenance. o The Trades Helper Program allows participants to gain practical experience in the construction trades. o CanDo! transitionary work program for adults who have experienced serious mental health issues or have other significant barrier to employment. o Employment Counselling & Support Transition Groups o Adult Basic Education (ABE) Level 1

Waypoints 145 LeMarchant Road, PO Box 632, St. John's, NL, A1C 5K8

Tel: (709) 368-6390 Email: [email protected] Website:www.waypoints.ca Fax: (709) 368-6121

Mandate: To provide a variety of residential and support services to children, youth and families. Waypoints strives to create an environment of respect and empathy that promotes and challenges individuals to achieve personal growth and the skills necessary to lead healthy and fulfilling lives.

Target Population: Young people ages 8-18 who are involved with Children, Seniors and Social Development or Youth Corrections, and their families; youth ages 18-30 who face barriers to education and employment.

Highlight of Programs / Services Offered: Residential:  All residential programs provide accommodations for males and females, ages 8-18. The goal of these programs is to provide a therapeutic residential milieu to children, youth and families who are in the care of Children, Seniors, and Social Development to help foster their development into responsible productive, self-sufficient, well rounded members of society.  Live-In Parent Model Program(s) is a residential program for children and youth between the ages of 8-15 who are in the care of the Department of Children, Seniors, and Social Development. The program is staffed using a house parent model and is designed to provide a homelike, supportive, nurturing and therapeutic environment for children who are experiencing difficulties.

Employment and Outreach:  Waypoints Employment and Outreach Services provides individualized and group support services to youth, ages 18-30, who face barriers to education and employment. Outreach support seeks to connect with youth and explore new opportunities and creative ways to build healthier and more fulfilling lives.  Youth are Working provides exposure to life and employment related skills, practical work experience, and continuous learning opportunities. Program staff assist youth in developing their employment portfolio with the goal of preparing them for the realities of the workplace and the expectations of today's employers. Family Support:  Youth care workers engage with families in their life space through the development of therapeutic relationships and the use of hands-on interventions and activities. A major emphasis is placed on goal setting, strength identification, the promotion of competency, and capacity building.  Parent Support and Education Group focuses on areas such as child development, discipline, communication and self-care Recreational:  Monthly Recreational Activities  Therapeutic Nature Adventure Camp

Wiseman Centre – Salvation Army 714 Water Street, St. John's, NL A1E 1C1 Tel: (709) 739-8355 Website: https://wisemancentre.ca/ Fax: (709) 739-0330 Email: [email protected]

Mandate: To provide emergency shelter and supportive housing to individuals experiencing homelessness.

Target Population: Adult men, 25 and up; Adult women, 30 and up (flexibility in age range on a case by case basis) Highlight of Programs / Services Offered:  Emergency Shelter: The Wiseman Centre has 16 shelter beds for men and 4 for women. While staying in the shelter, all basic needs are provided, including private rooms, three meals a day, shared laundry facilities, and support of professional staff. There is a Community Service (Housing) Worker on staff to assist with finding safe, suitable and affordable housing; residents are expected to be actively involved in their housing search while staying in the shelter.  Supportive Housing Units: The Wiseman Centre has 10 supportive housing units. The goal of supportive housing is to make living as independent as possible for the tenants, while recognizing that it is a communal living environment. The Supportive Housing Worker provides individualized support in areas related to personal, financial, hygienic and basic home needs and liaises with the

individuals’ Eastern Health case manager. Referrals to the supportive housing program are through the Coordinated Access intake table of End Homelessness St. John's.  Other programs and services available to both shelter and supportive housing residents include a clothing room, recreational activities, Narcotics Anonymous meetings, an Eastern Health Mental Health/Addictions outreach social worker, a wellness group, pastoral care, as well as a social worker on site.

Youth Services – Department of Children, Seniors and Social Development Youth Services Site, 12-16 Carter's Hill Pl, PO Box 8700, St. John's, NL, A1B 4J6

Tel: (709) 729-4412 E-mail (General): [email protected] Fax: (709) 729-4420 Website: http://www.cssd.gov.nl.ca/

Mandate: Provides supportive, residential, financial, educational and rehabilitative services to youth 16 years of age and older who are (or are at risk of) being maltreated by their parent(s). Target Population: Youth 16 to 18 years old.

Highlight of Programs / Services Offered:  Residential Services: Residential support and financial services are available to young people 16-18 who are or at risk of being maltreated by their parents. An assessment is completed by a social worker to determine eligibility. Services include: o Support with housing and o Connection to other services school o Transition to other services o Individual or family due to age limitations counselling  Supportive/Non-residential Services: Support services for youth which enable them to remain at home.  Adolescent Mental Health Counselling: Individual, group and family counseling is provided to youth 12- 18, referred exclusively by Children, Seniors and Social Development as well as Corrections. A variety of therapeutic approaches are used to assist with the challenges of adolescence. Problem areas include abut are not limited to: o Parent/child conflicts o Grief and loss o Peer group decision making o Addiction/substance abuse o Eating disorders o Anger management o Depression; self-harming o Sexuality behaviors

CHILD CARE

Key Assets NL – Residential Child Care Office Address: 495 Water Street, St. John’s, NL A1C 5X8 Mailing Address: P.O. Box 2336, St. John’s, NL A1C 6E1

Tel: (709) 579-1624 Email: [email protected] Fax: (709) 579-2477 Website: www.keyassetsnl.ca/

Mandate: To provide quality care in a therapeutic setting. Also, to make a positive and lasting difference to the lives of children and youth.

Target population: Key Assets NL will strive to develop and offer a range of creative services for children, youth and families, working in partnership with statutory bodies, to meet their specific needs and deliver positive outcomes.

Highlight of Programs / Services Offered: Family Based Care:  In Family-based Care, the goal is to provide a model of care that enables young people to safely and successfully settle into a stable family environment, as well as preventing children who have experienced multiple placement breakdowns from experiencing another placement failure. o An enhanced multi-disciplinary support package of intervention will be provided. o The support will be therapeutically led and include a range of social work, education, child and youth care and practical support as appropriate. Residential Child Care:  In order to deliver a truly therapeutic environment for the young people in residential child care, a comprehensive, multi-faceted approach is required. In order to provide quality care, Key Assets: o Provides a safe environment through structure, routine and predictability. o Use activities and daily life events to bring about positive change. o Develop positive relationships and a sense of belonging. o Encourage family support and offer academic support. Consultation and Training:  Key Assets offers a wide range of training and consultation services to parents, professionals and agencies involved with the provision of services for children, youth and families. Training Topics include: o Fetal Alcohol Spectrum Disorder (FASD) o Understanding and Dealing with Challenging Behaviours o Liaison Services o Parenting Skills

o Myers-Briggs Personality Type o The Therapeutic Use of Daily Life Events (DLE) o Vicarious Trauma o Self-Care o Boundaries

Registered Child Care Centres in St. John’s

Name Street Address Telephone Number Minimum Age Maximum Age A Home Away From 268 Conception (709) 528-9529 18 months 13 years Home Childcare Bay Highway Bloomsbury Child 389 Stavanger (709) 753-2273 2 years 6 years, 8 Care Centre Drive months

Campus Childcare Burton's Pond (709) 864-4729 3 years, 8 12 years, 11 Inc. Road months months - Activity Centre Campus Childcare Burton's Pond (709) 864-4728 2 years 6 years Inc. Road - Preschool I Campus Childcare Burton's Pond (709) 864-4728 3 years 6 years Inc. Road - Preschool II

Campus Childcare Burton's Pond (709) 864-4728 2 years 3 years, 10 Inc. Road months -Toddler Centre College of the North 50 Gooseberry (709) 758-7444 0 months 5 years, 9 Atlantic Children's Lane months Centre Confederation 100 Prince Phillip (709) 729-6038 1 years 6 7 years, 8 Building Day Care Drive months months Centre Creative Discovery 31 Doyles Road (709) 368-4088 0 years 12 years, 11 Children's Centre months (155 months) Creative Kids 434 Main Road (709) 364-3890 4 years, nine 13 months Afterschool Club months Creative Kids 23 Bishop's Line (709) 364-3890 2 years 13 years Daycare Daybreak Parent 74 The Boulevard (709) 726-8373 2 years 6 years Child Centre Discovery Days 2 Stead Place (709) 364-1872 0 years 13 years Children's Centre Dr. A.T. Brace 170 Campbell (709) 726-5496 4 years, 9 12 years Children's Centre Avenue months

Dr. A.T. Brace Infant 170 Campbell (709) 726-5496 0 years 2 years Centre Avenue

Early Achievers 35 Hebron Way (709) 579-7323 2 years 7 years Montessori School and Educational Centre 1 Early Achievers 35 Hebron Way (709) 579-7323 2 years 7 years Montessori School and Educational Centre 2 Fort Townshed Child 50 Parade Street (709) 729-8830 2 years 5 years, 9 Care Center months Milestones Learning 380 Torbay Road (709) 722-8995 2 years 12 years, 11 Centre months Milestones Learning 75 Kiwanis Street (709) 722-9507 2 years 5 years Centre Milestones Learning 3 Ricketts Road (709) 739-7148 0 years 12 years 41

Centre A Milestones Learning 3 Ricketts Road (709) 739-7148 2 years 12 years Centre B Milestones Learning 327 Freshwater (709) 722-9346 0 years 12 years Centre Road Milestones Learning 555 Torbay Road (709) 722-9245 0 years 12 years Centre Milestones Learning Bally Rou (709) 722-8995 0 years 12 years Centre Building 380 Torbay Road Happy Times 76 Queen's Road (709) 753-2406 18 months 5 years, 9 Preschool months International Friends 10 Smithville (709) 726-6848 2 years 5 years, 9 Crescent months

King's Bridge 36 King's Bridge (709) 764-2046 2 years 5 years, 9 Montessori Road months

King's Bridge 718 Water Street (709) 764-2046 2 years 9 5 years, 9 Montessori II months months Les P'tits cerfs- 65 Ridge Road (709) 757-2850 2 years 5 years volants Little People's 111 Cowan (709) 747-6701 2 years 7 years Workshop - Cowan Avenue

Little People's 141 Frecker Drive (709) 743-1184 4 years, 9 13 years Workshop - Cowan months Avenue Afterschool Program Little People's 4 Rumboldt Place (709) 722-6794 1 year, 6 5 years, 9 Workshop - Howley months (16 months Estates months) Little People's 25 Mundy Pond (709) 739-5496 18 months 7 years Workshop - Mundy Road St. John’s Pond Mes Amis Daycare 436 Torbay Road (709) 722-9271 18 months 5 years and Preschool Mother Hens 38 Ropewalk (709) 722-4428 2 years 5 years, 9 Childcare Lane months

New Dimensions 10 Canada Drive (709) 745-3692 0 years 13 years Child

Care Center Nursery Time 205 Logy Bay (709) 722-3311 2 years 7 years Preschool and Day Road Care Centre Oak Trees and 270 Portugal (709) 724-7227 18 months 5 years, 9 Acorns Cove months Child Care Centre Panda Bear Daycare 44 Linegar (709) 726-5222 2 years 7 years Avenue

Pitter Patter Daycare 500 Columbus (709) 753-2220 2 years 5 years, 9 IV Drive months

Precious People's 644 Topsail Road (709) 747-7529 2 years 13 years, 11 Playland months Precious People's 644 Topsail Road (709) 747-2132 4 years, 9 12 years, 11 School Age Program months months Rainbow II (2) 17 Hallett (709) 754-3000 1 year, 8 12 years, 11 Crescent months months

Rainbow IV (4) 161 Hamlyn (709) 754-3000 1 year, 6 13 years Road months

Rainbow VIII (8) 17 Hallett (709) 754-3000 2 years 12 years, 11 Crescent months

Rockcliffe Children's 235 Blackmarsh (709) 726-7625 1 year, 6 13 Centre Road months

The Children's 80 Craigmiller (709) 579-9053 2 years 5 years Centre Avenue

Turtle Island 97 Elizabeth (709) 738-8467 0 years 12 years, 11 Childcare Avenue months Centre Waterford Valley 465 Topsail Road (709) 745-6264 0 years 2 years Infant Centre YMCA Child Care 35 Ridge Road (709) 754-2962 0 years 13 years Centre YMCA School Age 46 Bond Street (709) 754-2962 4 years, 9 12 years, 11 Child Care - Bishop months months Field Elementary

YMCA School Age 130 Airport (709) 754-2962 4 years, 9 13 years Child Care - Roncalli Heights Drive months Elementary YMCA School Age 110 Mundy Pond (709) 579-9111 4 years, 9 13 years Child Care - Road months St.Teresa's School YMCA School Age 425 Topsail Road (709) 691-9792 4 years, 9 13 years Child Care – The months School for the Deaf YMCA School Age 75 Ennis Avenue (709) 754-2962 4 years, 9 13 years Child Care - Vanier months Elementary Younger Years 24 Hunt's Lane (709) 753-3334 1 year, 6 13 ears Daycare and months Preschool

Registered Child Care Centres in Torbay Name Street Address Telephone Number Minimum Age Maximum Age Milestones Early 2 Doyle's and (709) 437-6769 5 years 12 years Learning Centre Quigley's Lane

Milestones Early 5a Watts Pond (709) 437-6234 2 years 5 years Learning Centre Road

Milestones Early 5B Watts Pond (709) 437-2530 5 years 12 years Learning Centre Road

The Learning Tree 13 Quarry Road (709) 437-7237 2 years 13 years Child Care YMCA School Age 10 Doyle's & (709) 754-2962 4 years, 9 13 ears Child Care - Holy Quigley's Lane months Trinity Elementary

Registered Child Care Centres in Portugal Cove-St. Phillip’s Name Street Address Telephone Number Minimum Age Maximum Age Ballicatter After 20 Coadys Road (709) 685-0295 4 years, 9 13 years School Program months Frances Little 69 Skinners Road (709) 895-1212 2 years 13 years Friends Daycare

KidKare Children's 1712A Portugal (709) 895-3124 2 years 13 years Centre Cove Road

KidKare Children's 1718 Portugal (709) 895-5124 4 years, 9 13 years Centre 2 Cove Road months

Kids Kampus 1711 Portugal (709) 895-7200 1 year 6 5 years, 9 Cove Road months months

Registered Child Care Centres in Paradise Name Street Address Telephone Minimum Maximum Age Number Age Bright Ridge Child 3 Fairlane Street (709) 700-1961 1 year, 6 7 years Care Centre Paradise months Child Matters 297 Paradise (709) 330-2273 4 years, 9 13 years Incorporated Road months

Kids Kampus 96-98 St. Thomas (709) 690-8863 4 years, 9 12 years, 11 Afterschool Paradise Line months months Kids Kampus 96-98 St. Thomas (709) 690-8863 1 year, 6 13 years Paradise Line months Paradise Little People's 2 Hummingbird (709) 237-7447 1 year, 6 5 years, 9 Workshop – Drive months months Paradise Paradise Little People's 2 Hummingbird (709) 237-7447 4 years, 9 13 years Workshop - Paradise Drive Paradise months Afterschool Program Paradise Afterschool 297 Paradise (709) 782-0996 4 years, 9 12 years, 11 Program Road months months

Paradise Daycare & 169 Paradise (709) 782-0996 2 years 13 years Preschool Road

Precious Times 1 Osprey Place (709) 782-3770 2 years 5 year, 9 months Children's Centre Priceless Treasures 73 St. Thomas (709) 781-2345 0 years 13 years Daycare Line

Rainbow IX (9) 11 Elizabeth (709) 782-7007 18 months 12 years Drive

Paradise Rainbow V (5) 11 Elizabeth (709) 782-7007 2 years 12 years, 11 Drive months Paradise The Learning Lobby 2 Kinkora Street (709) 782-4480 2 years 7 years

Tot's Learning 1 Brougham (709) 782-2722 1 year 6 13 years Centre Place months

YMCA School Age 80 Ellesmere (709) 754-2962 4 years, 9 13 years Child Care - Avenue Paradise months Elizabeth Park Elementary YMCA School Age 11 Sgt Donald (709) 754-2961 4 years, 9 13 years Child Care - Octagon Lucas Drive months Pond YMCA School Age 60 Karwood Drive (709) 754-2962 4 years, 9 13 years Child Care - months Paradise Elementary

Registered Child Care Centres in Mount Pearl Name Street Address Telephone Minimum Maximum Age Number Age Donna's Afterschool 7 Commonwealth (709) 730-7888 4 years, 9 12 years, 11 Centre Avenue months months Donna's Childcare 1010 Topsail (709) 730-7888 2 years 5 years, 9 Centre Road months

Apples to Zebras 13 Pleasant (709) 221-1411 1 year, 6 13 years Avenue months Gingerbread House 5 Cunard Place (709) 747-2777 2 years 5 years, 9 Play School months Leaps and Bounds 1016 Topsail (709) 368-7300 2 years 13 years Day Road Care Little People's 56 Smallwood (709) 747-5496 1 year, 6 5 years, 9 Workshop – Drive months months Smallwood Max Preschool 2 1 Olympic Drive (709) 733-7330 2 years, 9 5 years, 9 months months

Milestones Early 46 (709) 747-8345 0 years 12 years Learning and Commonwealth Childcare Center - Avenue Commonwealth Ave Milestones Early 288 Park Avenue (709) 368-0133 2 years 12 years Learning and Mount Pearl Childcare Center - Park Ave A Milestones Early 288 Park Avenue (709) 368-0133 0 years 4 years Learning and Mount Pearl Childcare Center - Park Ave B Rainbow III (3) 188 Park Avenue (709) 368-0224 2 years 13 years

Wee Gems Daycare 37 Yetman Drive (709) 368-1211 2 years 5 years, 9 months YMCA School Age 775 Topsail Road (709) 368-5371 4 years, 9 13 years Child Care - Mary months Queen of the World YMCA School Age 108 Ashford (709) 754-2962 4 years, 9 13 years Child Care - St. Drive months Peter's Elementary

Registered Child Care Centres in Conception Bay South & Holyrood

Name Street Address Telephone Minimum Maximum Age Number Age Activ Time Edu-Care 14 Fowler's Road (709) 834-3534 2 years 13 years Learning Centre Activ-Time Preschool 12 Fowler’s Road (709) 834-3534 2 years 13 years & Daycare Children's Choice 1043 Conception (709) 744-3003 1 year, 6 5 years, 9 Learning Centre Bay months months South Highway Happy Days Daycare 533 Conception (709) 229-5437 2 years 13 years Bay Highway Holyrood Hopewell AfterSchool 1219 Conception (709) 631-4277 4 years, 9 13 years Program Bay Highway months Little Darlings 2501 Topsail (709) 834-6400 2 years 13 years Daycare Road

and Preschool Merry Care Day Care 14 Craigs Lane (709) 834-4548 2 years 7 years Pitter Patter Daycare 241 Conception (709) 834-7802 2 years 13 years II Bay Highway

Rainbow VI (6) 1 Tampa Drive (709) 834-9161 1 year, 6 13 years months St. Edward's Longshore Road (709) 834-4548 4 years, 9 13 years Afterschool months Stay and Play 69 Foxtrap (709) 834-5006 2 years 13 years Access Road

Kids Kampus CBS 834 Conception (709) 834-2226 1 year, 6 13 years Bay Highway months The Right Start 21 Sunrise (709) 240-1292 4 years, 9 13 years Afterschool Program Avenue months

The Right Start Child 25 Sunrise (709) 834-2114 2 years 7 years Care Centre Avenue

Wonder Years 2 Seabreeze (709) 231-2372 1 year, 6 5 years, 9 Preschool and Drive months months Daycare Wonder Years 2 Seabreeze (709) 231-2372 1 year, 6 13 years Preschool and Drive Holyrood months Daycare #2

The Children’s Centre The Children’s Centre, 80 Craigmillar Avenue, St. John’s, NL A1E 1Z8

Tel: (709) 579-9053 Email: [email protected] Facebook: @TheChildrensCentre Website: https://www.thechildrenscentre.com/

Mandate: The Children’s Centre is a not-for-profit and parent-run preschool. They offer flexible and affordable programs for children ages 2-5, with a focus on play-based learning. The main objectives of the Children’s Centre’s programs are to increase independence and self-confidence through emphasis on self- selected activities and problem solving, to increase understanding and acceptance of oneself and others through individual and group activities, and to broaden and enrich the child’s horizons through a variety of “learning by doing” activities.

Target Population: Children ages 2-5

Highlight of Programs / Services: The Children’s Centre follows a rolling registration model, and registrations can be submitted at any time. If no space is available, you will be placed on a waiting list.  Preschool 1 is a full-time program for two-year-olds.  Preschool 2 is a part-time program for children ages three to five. Families can choose from morning or afternoon sessions and children can attend two, three, or five half days per week.  Preschool 3 is a full-time program for children ages three to five.  When space is available, children currently registered at the Children’s Centre can attend outside of their regular days and times on a drop-in basis.  The Children’s Centre is a non-profit organization which means all income generated by program tuition, fundraising, and donations goes straight into the classrooms, programs, and their continual betterment.

Brighter Futures Coalition of St. John’s Suite 200, Nuport Building, 44 Torbay Road, St. John's, NL A1A 2G4

Tel: (709) 739-8096 Email: [email protected] Fax: (709) 739-8097 Website: brighter-futures.net Facebook: Brighter Futures Coalition of St. John’s and District

Mandate: The healthy development and well-being of children and families within supportive communities. To provide quality programs and services that promote the healthy birth, growth and development of children aged 0-6 years and their families. Target Population: Children 0 – 6 years and their families.

Highlight of Programs / Services Offered:  Healthy Baby Club: A flexible, continuous-entry program that provides support, nurturing and guidance to pregnant mothers. o The weekly group meetings provide an opportunity for participants to get together with other pregnant women in a relaxed and friendly environment. o You can self-refer to this program if you are in need of some additional support during your pregnancy.  Mother Goose: A group experience for parents/ caregivers, their babies and young children; it focuses on the please and power of using rhymes, songs, and stories together. o Up to 14 children per group, and generally offer 3 sessions per year (September, January, and April). Sessions vary between 8-10 weeks. o To register, email [email protected]  Physical Activity Program: Children and their parents/ caregivers are given an opportunity to run, jump, skip, and play in a large gym. Materials are provided that encourage active play. Free Drop-in Service offered at 2 locations: Paradise

Youth Rotary Centre (Contact: [email protected]) and Gloria Pearson Community Centre (Contact: [email protected]).  Family Resource Centres – Play Groups: A supportive environment that recognizes the value of family in the development of happy, healthy children. o Offers 7 free, play based programs for parents/ caregivers with their children, ages 0-6. o For a list of Family Resource Centres, click here.  Breast Feeding Support Program o Provides an opportunity for any breast feeding mothers to receive support, encourage each other, and socialize in a friendly, nurturing environment. o The group consists of a Public Health Nurse, a Healthy Baby Club Coordinator, and a Resource Mother. o For more information, contact Karen Pynn at (709)-739-8011  Little Learners (Baby-Only Program) o Program for babies, ages 0-1. o One a week for 90 minutes, free of charge.

Daybreak Parent and Child Centre 74 The Boulevard, St. John's, NL A1A 1K2

Tel: (709) 726-8373 ext. 200 Email: [email protected] Fax: (709) 726-1607 Website: www.daybreakcentre.com

Mandate: Daybreak is a community-based, not-for-profit association which addresses the well-being of children who are at a disadvantage due to environmental or other risk factors. Daybreak offers a holistic support service involving parents as well as children, and provides consultation and leadership toward the development of services and professional and public education. Target Population: Children between 0-6 years of age and their families

Highlight of Programs / Services Offered:  Children’s Centre Program: A licensed Child Care Centre for 59 children between the ages of 24 and 84 months. Many of the children, but not all, have complex and challenging needs.  Parent Program: There are numerous groups offered to families and they vary from year to year depending on needs of the families.  Daybreak Community Program: provides families with family resource supports and programs. Programs are structured around drop-in playgroups and offer a variety of activities for children. Daybreak Community Program also offers prenatal support groups for youth, parent workshops, outdoor programs and special activity days.  Family Home Visitation Program: provides home visiting to families living in St. John’s, Mount Pearl, and Conception Bay South. The program centres around enhancing the skills and knowledge of parents, improving child development,

promoting parent child attachment and helping families make community connections. Families must be referred to the program by the Department of Children, Seniors and Social Development.

Early Learning and Child Development Division – Department of Education and Early Childhood Development, GovNL Business Office: Mount Pearl Square, 760 Topsail Road, Mount Pearl, NL A1N 3J5

Metro Region Tel: (709) 729-4331 Family and Child Development: http://www.ed.gov.nl.ca/edu/family/index.html Programs and Services: http://www.ed.gov.nl.ca/edu/earlychildhood/guide.html

Mandate: The department helps support families in accessing child care and also monitors and licenses child care facilities across the province. Staff work with child care providers to build capacity in the community and to promote best practices in child care settings.

Target Population: Families who require childcare services because of work, training, child development or family support, as well as child care providers.

Highlight of Programs / Services:  The Child Care Services Subsidy Program helps eligible parents or guardians pay for child care in a licensed child care centre or a regulated family child care home.  The Operating Grant Program (OGP) improves the affordability of child care services for families with young children throughout Newfoundland and Labrador. The OGP requires participating centres to lower their rates to current subsidy rates. The Provincial Government will, in turn, provide an operating grant to centres to compensate for lost revenue, based on average market rates for parent fees.  The Child Care Inclusion Program provides assistance to regulated child care services including children with exceptionalities to participate to their fullest potential in a regular program.  Early Childhood Educators and Child Care Provider Initiatives: o Early Learning and Child Care Supplement: Policy provides funding to eligible Early Childhood Educators, Program Operators, and regulated Family Child Care Providers. o Early Childhood Education (ECE) Graduate Bursary Program: Offered to provide assistance to candidates who have obtained a diploma through full time studies in Early Childhood Education through a recognized post- secondary institution in Newfoundland and Labrador. o Early Childhood Education (ECE) On-Campus Field Placement Bursary Program: Intended to support ECEs and Family Child Care Providers who are upgrading on a part- time basis by providing assistance for them to

attend required field placements at a College of the North Atlantic campus. o The Department is partnering with the Association of Early Childhood Educators Newfoundland and Labrador to provide the ECE Trainee Bursary to those who qualify. The application form may be obtained from the AECENL website.

Family and Child Care Connections (FCCC) 50 Pippy Place, Unit 22, PO Box 13574, St. John's, NL A1B 4B8

Tel: (709) 754-7090 (ext. 1) Facebook: @fcccnl Email: [email protected] Fax: (709) 754-7091 Website: familyandchildcareconnections.ca/ Email: [email protected]

Mandate: FCCC is a community based, non-profit early learning and family child care organization, dedicated to the development and provision of affordable, accessible, inclusive and quality early learning and family child care. Through its Family Resource Centre and Family Child Care Agency, FCCC provides education, support and resources to parents and families and the recruitment and approval of family child care providers. Target Population: Parents, Child Care Fund members, family home child care providers, etc. in St. John’s. Highlight of Programs / Services Offered:  Family Child Care Agency  Newsletter  Community Meeting Space  Child Care Registry  Workshops and Training  Drop-in playgroups  Lending Libraries  Calendar of Events

RECREATION

4-H NL Provincial Council: PO Box 50, Calvert, NL A0A 1N0

Tel: (709) 727-3397 Email: [email protected] Website: http://4hnl.ca/ Facebook: @4hNewfoundlandandLabrador

Mandate: To develop 4-H youth as self-reliant, contributing members of society. 4-H is about acquiring knowledge and learning skills. 4-H youth are educated in self-reliance

through learning to do by doing. The 4-H goals are: Knowledge, Leadership, Citizenship, and Personal Development.

Target Population: Rural young people between the ages of 5 and 21 as well as adults who wish to become leaders to provide leadership for these children/youth.

Highlights of Programs / Services Offered: The 4-H program provides many great opportunities to an individual in a small community or large city including:  Provincial Competitions: There are two types of annual competitions 4-H members can take part in: public speaking and demonstration  Opportunities: o Conferences & Exchanges: As a 4-H member, there are so many opportunities to get involved and expand your horizons. As a 4-H NL member you could: . See a different part of Canada. . Learn about Canada’s parliamentary system. . Visit Toronto and the Royal Agricultural Winter Fair. o Grants & Scholarships: 4-H members and clubs are also eligible for a range of awards, grants, and scholarships.  Scholarships: o CIBC 4-H Post-Secondary Education Scholarship . Eight scholarships valued at $1,000 are available across Canada to 4-H members who plan to pursue a post-secondary education in the field of engineering, arts, science, business or health. o TD 4-H Agriculture Scholarship . TD Bank Financial Group and the Canadian 4-H Council are proud to sponsor up to 12 scholarships valued at $2,500 each for 4-H members in their last year of high school who are planning to enroll in post-secondary education in an agriculture or agri- business related discipline. o Canadian Young Speakers for Agriculture Competition . Held annually in November at the Royal Agriculture Winter Fair in Toronto. It’s an opportunity to develop your public speaking skills and a forum to express community concerns.  Travel o 4-H Youth Exchanges Canada o 4-H Youth Exchanges Canada is a reciprocal exchange between 4-H groups across Canada. The program provides groups of 10 delegates with the opportunity to see different parts of Canada, and gain lasting experiences and friendships

Aboriginal Resource Office – Memorial University 1 Arctic Avenue, University Center, Memorial University, (UC-4005), St. John’s, NL A1B 1T0

Tel: (709) 864-3495 Email: [email protected]

Website: http://www.mun.ca/aro/ Facebook: @AROMemorial

Mandate: To provide a safe, respectable, and culturally-sensitive safe for self-identified aboriginal students on campus. To complete the self-identification process, click here.

Target Population: All aboriginal students at Memorial University. Highlight of Programs / Services Offered:  The Aboriginal Student Lounge has free photocopying, computer access, a fax machine, and a phone for local calls, as well as a fridge, microwave and free coffee and tea.  Writing clinics to help with essay writing and research papers.  ARO hosts a Drum Circle every Friday on the third floor of the University Centre.  Student gatherings, occasional Aboriginal films, Aboriginal welcome events,  Aboriginal awareness activities, culturally safe spaces for students to practice smudging and Kullik/Qulliq lighting, as well as many other exciting initiatives.

AAMP - Association for the Arts Mount Pearl 365 Old Placentia Rd, the Annex, Mount Pearl, NL A1N 3B5

Tel: (709) 765-9383 Twitter: @ArtsMountPearl Website: aamp.ca/index.php/home/ Email: [email protected] Facebook: @ArtsMountPearl Instagram: @artsmountpearl

Mandate: The Association for the Arts in Mount Pearl (AAMP) believes that artistic and cultural development within a city increases the quality of life for all citizens, and in keeping with that belief, AAMP intends to provide support for artists and their work and to create opportunities for artists and citizens to explore their artistic interests.

Target Population: Everyone Highlight of Programs / Services Offered:  Creative events for kids, youth, and, adults, year-round.  Volunteering Opportunities; click here.  Performance and art-display opportunities; click here.  To sign up for AAMP’s newsletter, click here.  ARTFUSiON Festival o This annual festival comprises of singers, storytellers, dancers, jugglers, interactive art projects, kids crafts and so much more! o For more information, or general questions, send a text or call: (709) 765- 9383; or, by clicking here.

Admiralty House Communications Museum 365 Old Placentia Road, Mount Pearl, NL A1N 0G7

Tel: (709) 748-1124 Email: [email protected] Twitter: @AdmiraltyMuseum Website: http://admiraltymuseum.ca/ Facebook: @AdmiraltyMuseum Instagram: @admiraltymuseum

Mandate: Admiralty House Museum & Archives is located in the former residential quarters of HM wireless station. Built by the Marconi Telegraph company for the British Navy during the First World War, the station was part of a global communication network; it linked the Admiralty with its ships on the water, intercepted German naval transmissions, and tracked icebergs and ships in distress. The museum offers tours of the historic building and features temporary exhibits in the newly renovated Annex.

Target Population: Admiralty House is committed to increase our role in the community by providing a wide variety of engaging public programs for all members of the community.

Highlight of Programs / Services Offered:  The museum, open year round, offers tours of the historic building.  Admiralty House also offers specialty programs for Guides, Scouts, Cadets or community youth groups.  Our activities, coupled with a tour of the museum, are guaranteed to educate and entertain. o Morse Code Mayhem! Ages 5-7 o Fun with Flags Ages 5-8 o Amateur Radio at Admiralty House Ages 7+ o Canada in 50 Years Ages 9-11 o Artifact Awareness Ages 11-14 o For more information, click here.  For a list of Admission, and hours of visitation, click here.

Allied Youth PO Box 21145, St. John's, NL, A1A 5B2

Tel: (709) 227-3326; or (709) 725-2209 Email: [email protected] Website: www.alliedyouth.ca Twitter: @AlliedYouthNL Facebook: @AlliedYouthNL

Mandate: Allied Youth (AY) is a non-profit organization ‘for youth, by youth’. AY is for young people to come together and have fun while developing leadership skills, interpersonal skills, self-awareness, and community involvement. AY also aims for youth to increase their awareness of youth issues, and, as a result, to the best of their ability improve themselves and their communities around them through youth-led initiatives.

Target Population: Young people grades seven through twelve (Junior and Senior High School)

Highlights of Programs / Services Offered:  In every A.Y group, the youth choose what they want to do. They get the opportunity to discover their own ways to develop into the leaders of today and tomorrow. This is done through youth-led initiatives – such as community or school events, volunteering, hosting fundraisers and education sessions on youth issues, etc.  Besides getting the chance to enhance their community, and hang out with others in their community, A.Y. gives youth the opportunity to get out and explore somewhere new! AY hosts provincial events throughout the year where people from Posts and communities across the island come together.  Youth get to meet members from across Newfoundland and Labrador when travelling to leadership camps and conferences!

Anna Templeton Centre 278 Duckworth Street, St. John's, NL, A1C 1H3

Tel: (709) 739-7623 Email: [email protected] Fax: (709) 757-8173 Website: www.annatempletoncentre.com Twitter: @TheAnnaTCentre Facebook: @annatempletoncentre

Mandate: To provide craft & art training & education; to promote an increased awareness of and appreciation for craft and art.

Target Population: The general public; as well as professional craftspeople and artists.

Highlight of Programs / Services Offered:  Classes: A wide range of evening classes including: sewing, quilting, embroidery, dye techniques, water colour, drawing, acrylic and more. Shorter weekend classes in silk painting, rug hooking, batik, paper making, etc. o Adult Classes: Classes in art, craft and sewing. . Art Classes . Craft Classes . Sewing Classes o Young Artist Classes: Young artist program provides creative experiences for kids, with age groups ranging from 3-5, 6-7, 7-12, 10-14, and 13-17 years. Class options include cartooning, drawing & painting, sewing, and textile arts. o To review the Registration and Cancellation policies, click here.  Events: Lectures, artist presentations, and other special events happen throughout the year, often availing of visiting artists and craftspeople.

 Quidi Vidi Village Plantation: Craft Enterprise Program provides a vibrant focal

point for visitors to the community through interaction with emerging craftspeople, and historical interpretation of the region; Emerging craftspeople may apply for a studio

 Community Partners: A list of amazing partners in the community in hopes that these resources enable everyone to learn and create to the fullest. Anybody in the craft, art and design community are welcome to send information about yourself and your programs to post on the Community page.

Autism Society of NL Elaine Dobbin Centre of Autism, 70 Clinch Crescent, PO Box 14078, St. John's, NL A1B 4G8

Twitter: @AutismSocietyNL Toll-free: 1-866-722-2803 Tel: (709) 722-4926 Facebook: @AutismSocietyNL Email: [email protected] Fax: (709) 722-4926 Instagram: AutismSocietyNL Website: www.autism.nf.net

Mandate: Promoting the development of individual, lifelong, and community-based supports and services for persons with Autism Spectrum Disorder, their families and caregivers. Their vision is a province where people with ASD and their families are valued and respected, and where they receive services and supports based on their individualized differences, needs and preferences. Target Population: Individuals with ASD and their families.

Highlight of Programs / Services Offered:  Social & Leisure Opportunities: ASNL offers a number of programs that provide an opportunity to meet others, build friendships, and experience community and leisure activities in a group setting. These programs are available for children, youth, and adults.  Pre-Employment & Career Services: Programming options exist for career coaching and mentorship during high school, a full year of work skill enhancement through community volunteerism and work experience, and employment skill refinement through detailed self-awareness and career exploration. Individualized services are available for interview practice, resume building, and employment agency referrals. Career services also work with employers to build community understanding around ASD and inclusive hiring practices.  Community Inclusion: ASNL forms partnerships with a number of community organizations to support the inclusion of individuals on the spectrum in their programs. Community inclusion programs open up opportunities for individuals with ASD to participate in activities the y may perceive as having barriers. More importantly, these programs increase autism awareness throughout the community and promote inclusion and accessibility at all recreational facilities.

ASNL Outreach Services:  Adult Support Group: This is a meeting group for independent adults with ASD, providing the opportunity to meet new people, socialize with peers, and discuss challenges and successes with others on the spectrum.  Parent Support Groups: The Parent 2 Parent is a parent engagement initiative designed to connect parents and create an active network of families.  Barbara J. Hopkins Library: The Barbara J. Hopkins Library offers a wide variety of resources related to Autism Spectrum Disorder. Extensive literature is available including curriculum, behavior strategies, research, diet, sensory processing, and co-occurring diagnoses, including materials published by authors with ASD.  Assistive Technology Consultation: These consultations can provide individualized instruction in the use of handheld devices to assist clients and families with communication, organization and socialization.  Classroom Awareness Presentations: ASNL staff provide fun and meaningful classroom or community group presentations about what it means for someone to have ASD and how that diagnosis can impact them as a student and as a friend  Professional Development & Training: Trained ASNL staff can support other professionals working with individuals on the spectrum through tailored sessions designed to meet the needs of a particular group.  Conferences & Workshops: ASNL offers several opportunities for professionals, families, and those with an interest in ASD to further their education and training through workshops and/or conferences presented by ASD professionals.

Big Brothers Big Sisters The Village Shopping Centre, 2nd Floor, PO Box 10, 430 Topsail Road, St. John's, NL, A1E 4N1

Tel: (709) 368-KIDS (5437) Instagram: @bbbseasternnl Fax: (709) 368-5477 Email: [email protected] Toll-free: 1-877-513-5437 Twitter: @BBBSEasternNL Facebook: @BBBSEasternNL Website: www.helpingkids.ca/en/Home/default.aspx

Mandate: We commit to the young of Eastern Newfoundland that we will be leaders in providing them with the highest quality, volunteer-based programs to expand their horizons, realize their potential and enrich their futures. Target Population: Children and youth ages 6 – 16 years of age in the St. John’s metro area

Highlight of Programs / Services Offered:  Community Based Program: Big Brothers and Sisters are adults 18 years of age and older who spend time with a child, participating in activities they both enjoy. Children can apply for service between the ages of 6 and 14 years.  In School Mentoring: Matches students ages 6 – 12 years old with adult mentors in the school environment. During the school year, mentors spend one hour each

week with their mentor participating in activities they both enjoy.  Go Girls! Healthy Bodies, Healthy Minds: A group mentoring program for girls from 10-13 years of age that takes place in schools and community centres.  Game on! Live Smart, Eat Smart, Play Smart: A group mentoring program for boys from 10-13 years of age. This 7-week program takes place in schools and community centres.  Child Safety Training  Volunteer Training

Boys and Girls Club of St. John’s PO Box 5012, St. John's, NL, A1C 5V3

Mundy Pond Unit Buckmasters Cricle Unit 40 Mundy Pond Road 25 Buckmasters Circle Tel: (709) 579-0181 Tel: (709) 579-0181 Fax: (709) 579-0182 Fax: (709) 579-4520

Vicki Doyle Ashley Fitzpatrick Program Coordinator Program Coordinator Email: [email protected] Email: [email protected]

Chantelle Bennett Melissa Slaney Resource Development Coordinator Club Manager Email: [email protected] Email: [email protected]

Website: www.bgclub.ca/ Facebook: @bgcstjohns Twitter: @BGC_of_StJohns

Mandate: To provide a safe, supportive place where children and youth can experience new opportunities, overcome barriers, build positive relationships and develop confidence and skills for life. Target Population: Children and youth in St. John’s

Highlight of Programs / Services Offered:  After School Program includes: o Homework and Tutoring o Games Room o Computer Room o Arts and Crafts o After School Nutrition o Health & Wellness.  Strong Girls: Gives female members the opportunity to grow and succeed in a non-stigmatizing environment. Girls take part in many recreation, leadership, and sporting activities, including girls only basketball, and soccer, along with many other exciting activities.

 Teen Programs: Offers programs for youth (ages 13-17) in the community to take part in programs such as gym, tutoring, free play recreation, teen mentorship, youth leadership and Keystone Club.  Torch Club: A small group leadership and empowerment program for youth aged 10 to 13. Torch Clubs empower youth with the knowledge and the skills to make positive choices in their lives.  Future Chefs: A program that is offered at both club units weekly to all age group memberships within the After School Program. In this program members are given the opportunity to prepare, cook and taste many recipes that are healthy choices.  Special Events: Throughout the school year, staff coordinates a number of special events including: Halloween haunted house, day camps (school closure), Christmas parties, dances, wake-a-thons, field trips, winter carnival and Easter day camps.

Buckmasters Circle Community Centre 129 Brigade St, Buckmasters Circle, PO Box 26028, St. John’s, NL, A1E 0A5

Tel: (709) 579-0718 Fax: (709) 737-0342 Email: [email protected] Twitter: @Bmc_centre Facebook: Buckmasters Circle Community Centre Website: ccnnl.ca/buckmaster-circle-community-centre/

Mandate: To develop respect, knowledge, and skills through community participation, advocacy, outreach, partnerships, program development and community services

Target Population: All community residents of Buckmasters Circle and the outlying area

Highlight of Programs / Services Offered: Youth  Preschool Aged Children o Play and Learn Program: Children learn their basic colors, numbers, and alphabet.  School Aged Children o Summer Program: Activities include swimming at Bowring Park, field days, Theme Days. BBQs, and field trips. o Homework Haven: Youth Grades 7-12 can receive help with subjects such as math, English, science, spelling, and special projects for school. o Youth Achieve: Literacy coaching to youth in Grades 6- 9 for 1 hour twice a week. Adults

range from finance budgeting to health and safety to lifestyle tips.  Connections for Caregivers-sessions for adults to learn about resources to help support them in their role as caregivers Family  Family Supper: Community Cook-up is held once a month; volunteers come together to prepare and serve a free meal to the community.  Family Fun Day-Held every summer to end off summer. Services  Health Services o Nurse Practitioner: Every Monday morning and all day Wednesday, there is a Nurse Practitioner available to make referrals and diagnose and manage infections, prescribe antibiotics, birth control etc. and also PAP Tests. o Public Health Nurse: A public health nurse is on staff at the Community Centre, Monday- Friday 8:30am-4:30pm. o Healthy Baby Club: Every Wednesday morning 9-11, resource mothers provide information on nutrition, mother care, baby care, and much more for expecting moms of the community.  Employment Services o Resumes, cover letters, job search, interview techniques, youth employment readiness program  Other Services o Coasts for kids, public internet access, photocopying and faxing, referral/support, annual back to school drive

City of St. John’s – Recreation Division Crosbie Building, 1 Crosbie Place, St. John's, NL A1C 5M2

Reception: (709) 576-8020 Tel: (709) 576-8499/8631 Fax: (709) 576-8469 Email: [email protected] Facebook: @cityofstjohns Twitter: @CityofStJohns Website: stjohns.ca/living-st-johns/recreation-and-parks

Mandate: The Recreation Division provides programs and services in an attempt to improve the quality of life of the citizens of St. John’s. The City of St. John’s offers its citizens a diverse selection of recreation programs. The City takes pride in its efforts to encourage community development, social activities and active living opportunities for all its citizens. Target Population: All ages

Highlight of Programs / Services Offered:

 Adult Programs  Swimming  Children’s Programs  Youth Programs  Community Programs  Leadership and Training  Family Programs  Outdoor Recreation  Fitness  Parks, Playground and Trails  Inclusive Services  R.E.A.L. Program  Racquetball  Recreation Facilities  Seniors Programs

 The Recreation Division works year to year in partnership with various neighborhood organizations in the delivery of summer recreation programs and activities. Children aged 5-12 are given the opportunity to participate in these programs during the summer months. The programs generally operate 6 to 8 weeks and offer a wide range of activities such as arts and crafts, outdoor activities, sports, music, drama, swimming and special events.  Some of the programs offered for youth aged 12-18 include: Soccer, Swimming, Outdoor Skills, Youth Leadership program, Girls Active Lifestyles (GALS), Youth Week, Youth Talent Show, Ball Hockey, Youth Expeditions, Junior Lifeguard program, etc.

Community Centres  Paul Reynolds Community Centre: (709) 576-8631 o Located 35 Carrick Drive. Includes a gymnasium, 25-metre lane swimming pool, therapeutic warm water leisure pool, two waterslides, hydraulic lift and water wheelchairs, pool viewing area, fully accessible family change rooms, adult size change table, universal change rooms, dedicated youth room, children's area, and senior's area.  H.G.R. Mews Community Centre: (709) 576-8499 o Located 40 Mundy Pond Road. Includes racquetball courts, gymnasium, multi-purpose room for meetings and small gatherings, 25-metre swimming pool with diving board, pool viewing area, co-ed steam room/dry sauna, wheelchair accessible, pool lift, chairs and ample parking.  Shea Heights Community Centre: (709) 576-1023 o Located 130 Linegar Avenue is available for rentals to host birthday parties, baby and wedding showers, and meetings. Amenities include: multipurpose room, kitchen and wheelchair accessibility.  The Kilbride Lions Community Centre: (709) 368-0250 o Located off Fahey Street. Available to host birthday parties, baby and wedding showers and meetings. Amenities include: multi-purpose room, kitchen and wheelchair accessibility.  Southlands Community Centre: (709) 364-5252, 364-5128, 364-5129 o Located 40 Teakwood Drive. Is available for rentals to host birthday parties, baby and wedding showers and meetings. Amenities include two multi-purpose rooms, board room, a kitchen and wheelchair accessibility.  Rotary Sunshine Park Chalet (709) 576-8407

o Located off Thorburn Road. Can sleep 24 people. It includes full kitchen with dishwasher, propane fireplace, outdoor barbecue, and large patio deck. The chalet is located with outdoor fields and an unsupervised swimming/beach area. Please click Rotary 'Sunshine' Park Chalet to view more photos or to complete an application. Click here to complete an application. Outdoor Entertainment Facilities  Cabot 500 Theatre o This outdoor facility, located in Bowring Park, can host many events from theatrical productions to musical performances and can accommodate up to 750 people.  Prince Edward Plaza o Outdoor stage facility located on George Street. Can host many events from musical performances to promotional events.  Northwest Rotary Skate Park o The Skate Park is located in Mundy Pond Park (off Blackler Ave) and offers bowl and street skating/riding obstacles.  The City currently has six outdoor modular (portable) skate parks: o Bowring Park (next to swimming pool) o Kilbride Lions Community Centre (parking lot) o Goulds (behind the Fire Dept. on the Main Road, next to the basketball court) o Shea Heights Community Centre (behind Community Centre off Linegar Ave) o Southlands (Teakwood Park) o Quidi Vidi Lake (North side of Lake off The Boulevard) Swimming Pools  For schedules and admission requirements for each City of St. John’s swimming pool, please click here.  Paul Reynolds Community Centre Indoor Swimming Pool (709) 576-8155 o H.G.R. Mews Community Centre Indoor Swimming Pool (709) 576-8408 o Bowring Park Swimming Pool o Bannerman Park Outdoor Swimming Pool

Sports Fields and Courts  There are 7 baseball, one t-ball, 17 softball fields and 18 soccer facilities in the City.  There are also 18 tennis courts, 15 basketball courts and one lawn bowling green in the City.  For additional help, contact the Recreation Division or submit a request via Access 311.

The Loop  An outdoor ice skating trail  Families with children, young adults, seniors, community and service groups, and others all skate together for free.  Call the Loopline at 733-LOOP (5667) to learn if it is open.

East Coast Trail Association 50 Pippy Place, 2nd Floor, Suite 9, St. John’s, NL A1B 3M7

Tel: (709) 738-4453 Email: [email protected] Website: www.eastcoasttrail.com/en/index.aspx Twitter: @eastcoasttrail Facebook: @EastCoastTrail Instagram: @eastcoasttrail

Mandate: The East Coast Trail Association is a registered charity established to provide a wilderness hiking experience by developing and maintaining the East Coast Trail, promoting public access, minimizing its impact on the natural environment and protecting it for future generations.

Target Population: The East Coast Trail is open to any member of the public

Highlight of Programs / Services Offered:  Explore 25 wilderness paths along North America's easternmost coastline.  The East Coast Trail unites genuine wilderness hiking with richly historic communities from Topsail, to Cape St. Francis, to Cappahayden. There are 336 kilometers of developed trail to explore.  The paths of the East Coast Trail take you past towering cliffs and headlands, sea stacks, deep fjords, and a natural wave-driven geyser called the Spout. Experience abandoned settlements, lighthouses, ecological reserves, seabird colonies, whales, icebergs, the world's southernmost caribou herd, historic sites, a 50-metre suspension bridge, two active archaeological dig sites, and many more attractions.  The East Coast Trail Association offers free Guided Hikes open to any members of the public, dates and locations can be found on our website Under "Hike the Trail, Guided Hikes” or, by clicking here.

Easter Seals NL 206 Mount Scio Rd, St. John's, NL, A1B 4L5

Twitter: @EasterSealsNL Toll Free: 1-888-601-6767 Fax: (709) 754-1398 Email: [email protected] Website: www.eastersealsnl.ca Tel: (709) 754-1399 Facebook: @EasterSealsNL

Mandate: To maximize the abilities and enhance the lives of children and youth with physical disabilities through recreational, social and other therapeutic programs, direct assistance, education and advocacy. Target population: Children and youth with physical disabilities and their families

Highlight of Programs / Services Offered:  Recreational Therapy: Easter Seals kids experience summer camps, sailing,

skiing, sledge hockey, sea kayaking, rock climbing and much more. The activities not only help the children build confidence, physical strength and self- esteem, but allow them to just have fun.  Direct Assistance: Helps families deal with the financial challenges they face. Wheelchairs, walkers, strollers, ramps, specialized computers, home adaptation devices, bikes, sleds and more … all given to families through the Equipment Exchange, Ramps for Kids and Direct Assistance Programs.  Skills Development and Education: Helps children as they get older and make their transition from school to the workforce. Provides lifestyle skills, vocational training, and paid work placements.  Advocacy: Easter Seals advocates for children with physical disabilities each year.  The Easter Seals Foundation offers a variety of recreational activities and events, such as: o Sledge Hockey o Wheelchair Basketball o Boccia o Let’s Get Active o Creative Expressions Music Program o Swimming o Climbing Wall o Target Shooting  To find out more about programs and services, click here.

For the Love of Learning, Inc. PO Box 7231, Station C, St. John's, NL, A1E 3Y4

Drop-in Centre: 37 Cookstown Road (above Bridges to Hope) Tel: (709) 722-8848 Email: [email protected] Website: www.ftlol.org Twitter: @ftlolorg Facebook: FTLOL, Inc.

Mandate: FTLOL is a non-profit empowerment and arts learning program for NL youth, who are using their resilience and creativity to overcome socio-economic obstacles. Target Population: NL youth ages 15-30 with the will to learn and create

Highlight of Programs / Services Offered:  FTLOL act as tutors, cheerleaders, motivators and instructors and uses creativity to inspire youth.  Free workshops, Wednesday to Friday 2-5 pm. Regular workshops include: Theatre, Drawing and Painting, Creative Writing, Yoga, Journalism, etc.  Produces art exhibits, an online newspaper, holiday cards, anthologies, stage plays, short films and more.  FTLOL has an open-arts space, internet and accepting people.  No dress code. No registration. No charge.

Froude Avenue Community Centre 89 Froude Avenue, St. John’s, NL, A1E 3B8

Tel: (709) 579-0763 Website: ccnnl.ca/froude-avenue-community-centre/ Email: [email protected] Facebook: @FroudeAvenueCommunityCentre Fax: (709) 579-0548

Mandate: The primary goal of the Froude Avenue Community Centre is to meet the needs of the citizens of the community through recreational, social and vocational programs. Target Population: The community from Froude Avenue and nearby areas

Highlight of Programs / Services Offered:  Activities for Children/Youth: o Afterschool Program o Snack Program o Baking and Cooking Program o Homework Program o Tutoring Program o Recreation time o Kids Group o Teen Night  Programs for Adults: o Adult Cards and Bingo o Seniors Group  Services: o Community Health Nurse o Community Employment Facilitator . Resume Writing/Interview Skills o Photocopying o Faxing o CAP (Community Access Program) Site . Computer assistance . Printing . Training Sessions o Tutoring o Community rentals.

Girl Guides of Canada-Newfoundland and Labrador 63 Roosevelt Ave, St. John's, NL A1A 0E8

Tel: (709) 726-1116 Toll-free: 1-800-565-8111 Website: www.girlguides.ca/nl Fax: (709) 726-4045 Email: [email protected] Twitter: @GGCNL Facebook: @GirlGuidesofCanada-NewfoundlandandLabradorCouncil Instagram: @girlguidesnl

Mandate: Girl Guides of Canada is an organization for girls, led by women. It challenges girls to reach their potential and empowers them to give leadership and service as responsible citizens of the world. Membership fee financial assistance is available for those who qualify.

Target Population: All self-identified girls and women from ages 5+, including: Sparks (aged 5-6), Brownies (aged 7-8), Guides (aged 9-11), Pathfinders (aged 12-14), Rangers (aged 15-17+), Trex (aged 12+), Adult Leaders (aged 19+), Link (aged 19-30), and Trefoil Guild (aged 30+).

Highlight of Programs / Services Offered: Guiding provides a safe, all-girl environment that invites girls to challenge themselves, to find their voice, meet new friends, have fun and make a difference in the world. Girl Guides of Canada–Guides du Canada (GGC) strives to ensure that girls and women from all walks of life, identities and lived experiences feel a sense of belonging and can fully participate.  Challenges: o Challenges explore a range of topics that are not only current, but also relevant and applicable to the lives of girls and young women. They may be completed in one or several unit meetings, and typically result in the earning of an associated crest.  Lone Program: o Some girls who are unable to access a guiding unit because of distance, cost, etc. may register as a lone and complete programming via distance.  International Opportunities  Scholarships  For more information please contact [email protected] or 1-800-565-8111.

Girls Rock NL P.O. Box 192, Station C, St. John`s NL AlC 5J9

Twitter: @girlsrocknl Website: girlsrocknl.ca/ Instagram: @girlsrocknl Email: [email protected] Facebook: @Girl sRockNL709

Mandate: Girls Rock NL is an inclusive musical community, mentorship program, and non-profit organization that builds self-esteem amongst self-identified girls and gender non-conforming youth in Newfoundland and Labrador.

Target Population: Self-identified girls, and gender non-conforming youth ages 8-16.

Highlight of Programs / Services Offered:  Through its activities and a week long summer camp, Girls Rock NL connects self-identified girls and gender non-conforming youth to professional womxn in

the arts, offers workshops for their success, and provides the opportunity to learn an instrument, write a song, and rock out on stage.  Girls Rock NL fosters confidence, leadership, creativity, critical thinking, and collaboration through music and performance empowering self-identified girls, gender non-conforming youth, and womxn, while encouraging a more diverse and inclusive city.  At Girls Rock NL's summer camp, youth aged 8-16 form bands, write songs, and perform at a final showcase. Bands are coached by some of Newfoundland and Labrador's most exciting womxn musicians who teach campers how to play an instrument and be in a band. o No musical experience is necessary!  Complementing the music component, Girls Rock NL offers fun opportunities for campers to speak with and listen to local musicians, take part in leadership workshops, and make new friends in a safe and encouraging environment.

Happy City St. John’s Common Ground Coworking, 30 Harvey Road, St. John’s, NL A1C 2C1

Email: [email protected] Website: www.happycity.ca/ Twitter: @HappyCitySJ Facebook: @HappyCity

Mandate: To inform, encourage, and facilitate public dialogue around civic issues in the city of St. John’s. To become a trusted and valued venue for citizens, advocacy groups, business associations, labour organizations, and municipal staff to come together. Target population: The people of St. John’s.

Highlight of Programs / Services Offered: Most of the engagement work happens in two ways:  Online: Happy City posts articles and ideas, looks for comments, and provides a space for citizens to work collaboratively to shape emerging ideas about the shape of St. John’s.  In Person: Happy City organizes forums that bring citizens together to discuss civil issues. A talented facilitator runs these sessions as “open spaces” with the agenda set by the participants.  Want to join a community of people working to make the city a better space? Happy City volunteers are organized into two teams:  Issues Teams: Centered on the big issues that people have brought forward. Each issues team will include one member of the Board to keep the lines of communication clear. Some teams include: o The Built Environment: Urban planning and architecture. o Democratic Process: Coordinate work to demystify the goings-on at city hall, keep an eye on engagement efforts, and get people out to public consultations.

o Transportation: Transit systems, bike infrastructure, roads, and trails. o Community and Cultural Life: Organize and promote community-building and neighbourhood life. o Healthy Cities: Looks at how we can build a community and an environment that supports health. o Economy, Finance, and Affordability: Keeping our city's economy ticking and its amenities accessible to people across the income spectrum.  Planning Teams: Help the organization run more smoothly and guide the new Strategic Plan. o Strategic Planning Team o Marketing and Membership Team o Institutional Team o Finance and Planning Revenue Team

Intersections: A Resource Centre for Marginalized Genders 230 Elizabeth Ave., Memorial University, University Centre, room 1009, St. John’s, NL A1C 5S7

Tel: (709) 864-4366 Email: [email protected] Twitter: @intersectionsNL Website: munintersections.wixsite.com/intersections Facebook: @intersectionsnl Instagram: @intersectionsNL

Mandate: Intersections: A Resource Centre for Marginalized Genders is currently the only student-run, feminist organization on campus, funded by both MUN Student's Union and Student Affairs and Services. We are dedicated to creating a space on campus where marginalized genders can rest, discuss, find resources/services, and connect with other like-minded people.

Target Population: Anyone of a marginalized gender (i.e., anyone that does not identify as cisgender male).

Highlight of Programs / Services Offered:  Menstrual Health Products (pads, tampons, liners)  Pregnancy Tests  Diapers  Peer Counselling  Condoms (internal & external)  Support Groups (Trans, Ace/Aro, Polyamory)  Food Bank

Johnson GEO Centre 175 Signal Hill Road, St. John's, NL, A1A 1B2

Tel: (709) 737-7880 Toll Free: 1-866-868-ROCK (7625) Facebook: @JohnsonGEOCENTRE

Fax: (709) 737-7885 Website: http://www.geocentre.ca/ Twitter: @NLGEOCENTRE Email: [email protected]

Mandate: To educate and inform the public on the importance of Newfoundland and Labrador’s geology, and to foster curiosity in science and the world around them.

Target Population: Tourists and residents of the province including school classes, youth groups, and seniors’ organizations.

Highlight of Programs / Services Offered: The GEO Centre offers interpretation as well as hands-on, curriculum-based programming for school groups. GEO’s exhibits engage and inform visitors about Earth Science topics and concepts, and GEO Classes provide fun, hands-on learning based on approved curriculum.  Explore the exhibits, learn, and explore happenings!

Kid Sport Newfoundland and Labrador 1296A Kenmount Rd, Paradise, NL A1L 1N3

Tel: 709-579-5977 Tel: 709-576-4932 Fax: 709-576-7493 Email: [email protected] Facebook: @KidSportNL Twitter: @KidSportNL Website: kidsportcanada.ca/newfoundland-and-labrador/

Mandate: KidSport™ provides support to children in order to remove financial barriers that prevent them from playing organized sport.

Target Population: All youth, especially those who face barriers to accessing organized sport.

Highlight of Programs / Services Offered:  Provides financial assistance across Canada to support youth in sport activities. o Click here to Apply For Assistance:  For a list of upcoming events, click here.

MacMorran Community Centre 10 Brother McSheffrey Lane, St. John's, NL, A1B 5B2

Tel: (709) 722-1168 Fax: (709) 722-1885 Email: [email protected] Twitter: @Macmorrancc Website: ccnnl.ca/macmorran-community-centre/ Facebook: @macmorran.ca

Mandate: To provide access and equal opportunity for community members to

participate in social, health, recreational, educational and employment programs and services; to provide opportunities for individual capacity building and collaborative, cooperative community development processes that will help provide and sustain a healthy, supportive and safe community.

Target Population: Residents of Newfoundland and Labrador Housing and families in private residence within walking distance of the centre. Highlight of Programs / Services Offered:  Youth Programs: o Healthy Baby Club: Resource mothers provide information on nutrition, mother care, baby care, and much more. Call 739-8096 for details. o Playgroup: Children ages 0-5, drop-in play program where children enjoy playtime, crafts, snacks and gym time. o After School Program: . The grade 1-3s participate in an early literacy program. This program is an education focused initiative to get kids writing, reading and learning at an early age while also having fun. . The grades 4-6s participate in a recreation based program. This program consists of canoeing, archery lessons, professional zumba lessons, swimming, karate lessons and much more. . Registration is ongoing and it’s free! o Math Tutoring: We have a dedicated group of volunteers from St. Bon’s School who come faithfully to tutor our children. Call the Centre on Monday to register for tutoring on Wednesday. o Homework Haven: This program provides the opportunity for extra help with assignments, projects, etc or just a place to study and read. o Youth Group: For youth in grades 7-12. o Music Lessons: Piano, guitar, voice, etc. lessons offered to children ages 6+ and adults. For more info, contact Sonya at 722-1522.  Adult Programs: o Darts o Friendship Club: This group is for adult community members. It offers a chance to get together and play cards. o Afternoon Tea: Seniors 50+ are invited for a light lunch and games of Bingo. o Kettle is On: Free meal and a cup of tea. All community members are welcome. o Music Lessons: Piano, guitar or voice lessons are offered to ages 6 to adult. For more info, contact Sonya at 722-1522.  General services include: o Building rental o Gym space/fitness programs o Public computer and internet access o A Public Health Nurse and Nurse Practitioner o Clothing Room o Food Hampers

MAX Arts, Athletics, and Wellness East: 34 New Cove Road, St. John’s, NL Central: 6 St. Clare Avenue, St. John`s, NL West: 1 Olympic Drive, Mount Pearl, NL

Facebook: @MAXArtsAthleticsWellness Tel: (709) 733-7330 Email: [email protected]

Mandate: MAX’s philosophy revolves around constant progress and striving to reach your maximum potential, regardless of age. They are committed to excellence that extends outside of the class and into everyday life. Target Population: All ages, with age requirements varying by program

Highlight of Programs / Services:  Arts programs: o Dance programs for ages 2+ including Tiny Dancers, Dance for Young Children, Ballet, Hip Hop, Modern, Tap, Latin, Latin Jazz, Broadway Jazz and Body Conditioning. o Music programs for ages 2+ including Mini Music (2-7), Private Lessons, Choirs and Group Lessons. o Theatre programs including Musical Theatre (for ages 8-17, split into several subcategories) and a variety of acting classes that are subdivided to include everyone 8 years and up.  Athletics programs include: Cheerleading (4+), Basketball (Grades 1-6), Ball Hockey (Grades 1-6), Volleyball (Grades 4-9), and Martial Arts (4+ for Karate, 10+ for Kickboxing).  Fitness: Equipment includes suspension training, kettle bells, battling ropes, sleds, plyometric boxes, hurdles, and 66 feet of field turf for better shock absorption and agility work, along with free weights, cable machines, and cardio equipment. The centre offers Surge Group Training for adults and youths as well as yoga, Pilates, spin classes and a Corporate Wellness program for company workforces.  After School Program: The fine arts, fitness 4 fun, martial arts, dance, basketball, ball hockey, soccer and even off-site activities are all inclusive of the program fee. MAX also offers after school pick-up in Mount Pearl, Cowan Heights, Paradise, CBS, Goulds, Portugal Cove-St. Phillip’s and the east end of St. John’s.  Summer Camps: offered in dance, musical theatre, basketball, cheerleading, and Camp MAX (a recreational summer camp that is an extension of the After School Program)  Childcare: full-time and part-time Preschool program at 1 Olympic Dr in Mount Pearl (ages 3-5), full-time and part-time childcare at Kenmount Terrace (2-5) and

full-time childcare at Gingerbread House in Mount Pearl (ages 2-5)

Modo Yoga 223-233 Duckworth St, Suite 102, Haymarket Square, St. John’s, NL A1C 6N1

Tel: (709) 753-0206 Email: [email protected] Facebook: @ModoYogaStJohns Instagram: @modoyogastjohns Website: st-johns.modoyoga.com

Mandate: Modo Yoga is a community of independent hot yoga studios, guided by our 6 Pillars, united by our love for yoga, and dedicated to creating a more sustainable world. With over 70 locations across North America, Europe and Australia – every studio is a place for all. We welcome all bodies and all abilities, whether you are a beginner or an experienced student. All Modo Yoga classes are built on the foundation of our Modo series – a dynamic system of postures and breathing exercises rooted in the traditional teachings of yoga and yoga therapy concepts, specifically designed to be practiced in the heat. Modo Yoga is a community of inspired students, joined together by a love of yoga, a commitment to protecting the earth, and a drive to bring more peace into the world.

Target population: Modo is a place for all, and welcomes students of all races, genders, abilities, orientations, beliefs, and incomes. Whether you are an absolute beginner or a more experienced yogi, they offer over 40 accessible classes weekly that are challenging, healthy and fun!

Highlight of Programs / Services Offered:  Modo offers a variety of over 40 classes weekly, accessible for different skill levels. For a full list of class types, click here.  For the class schedule, click here.

MUN SAGA (Sexual and Gender Advocacy Resource Centre) 1 Arctic Avenue, Memorial University, UC6022, St. John’s, NL A1B 1T0

Facebook: @munsagaresourcecenter and @gendergearinitiative Website: www.mun.ca/student/equity/gender/lgbtqresources.php Email: [email protected] and [email protected] Snapchat: @munsaga Tel: (709) 864-7619

Mandate: To make the community a safe space for LBGTQ individuals, their families, and their supporters.

Target Population: Anybody in the St. John’s community; on or off MUN campus.

Highlight of Programs / Services Offered:  Safe space for individuals in the St. John’s community.  Awareness and Advocacy for people of marginalized genders and orientations, both among marginalized populations and among the community as a whole.  Provides Information on topics relating to sexual health, well-being, and gender awareness.  Provides condoms, tampons, sanitary pads, chest binders, and books.  Provides peer counselling, coffee, and a chill, inclusive, confidential atmosphere.  Events: Queer Prom, and Queer-a-Palooza (before Finals in the Winter Term); intended for individuals to have the prom experiences they missed out on in High School, and foster the amateur drag community of St. John’s.

Persistence Theatre Company

Email: [email protected] Facebook: @persistencetheatre Website: https://www.persistencetheatre.com/ Twitter: @PersistenceNL Youtube: Info Persistence Theatre Company

Mandate: Persistence Theatre Company is a non-profit organization that responds to the persistent and universal need for promoting, understanding and embracing the core beliefs of feminism. Through professional theatre and related initiatives, they work to change hearts and minds; Community enlightenment based on the core beliefs of feminism.

Target Population: All marginalized genders; residents of Newfoundland and Labrador.

Highlight of Programs / Services Offered:  Persistence Theatre offers a variety of year-round events that promote the feminist philosophy.  Through their guiding principles, Persistence Theatre company works to: o Challenge discrimination and stereotype in all forms o Offer opportunities to all genders with a focus towards people who identify as female o Respond to issues that affect women and girls in our community o Re-examine universal stories traditionally told by men, through a feminist lens o Produce stories where at least 50 per cent of the text is spoken by female character(s)  Upcoming productions may be viewed on the Persistence Website.

Petty Harbour Mini Aquarium 35 Southside Rd. Petty Harbour, NL A0A 3H0

Tel: (709) 330-3474 Tel (Off season Oct. – Apr.): (709) 690-3121 Email: [email protected] Facebook: @pettyharbourminiawquarium Website: www.miniaqua.org/ Twitter: @PettyHrMiniAqua Instagram: @phminiaqua

Mandate: To engage people of all ages through hands-on touch tank exhibits, live animal displays, one-on-one science interpretation, daily programs, school and group visits, and more.

Target Population: All residents, and visitors, of Newfoundland and Labrador.

Highlight of Programs / Services Offered:  The Petty Harbour Mini Aquarium is a seasonal catch-and-release public aquarium located just 15 minutes outside the city of St. John’s Newfoundland.  Provides a personal hands-on learning experience with passionate staff.  Touch tanks and thirty beautiful exhibits show off the creatures in an 800-square foot facility within a retired fish processing plant.  To view a list of weekly themes, click here.  For bookings, click here.  To fill out a Volunteer Application, click here.

PLAY (Physical Literacy for All Youth) Project School of Human Kinetics and Recreation, Physical Education Bldg., MUN, St. John’s, NL A1C 5S7

Tel: (709) 864-8130 Fax: (709) 864-7531 Youtube: School of HKR Facebook: School of HKR Twitter: @MemorialHKR Website: mun.ca/hkr/events/play/index.php

Mandate: To provide opportunities for young children and their parents/guardians to explore movement activities, and for undergraduate and graduate students to observe and interact with young children in a movement environment. Target population: Open to all children between walking and their 6th birthday. Highlight of Programs / Services Offered:  There is no cost, but registration is required on the morning of sessions and is limited to 40 children.  Designed to promote parental participation as children explore a variety of movement experiences.  Parents should provide assistance and encouragement to their children when necessary, but should allow the children to freely engage in movement exploration.  Students, undergraduate or graduate, will provide supervision throughout the sessions and will ensure that the program environment is challenging and safe.

 Parents must be present for the duration of each session and are responsible for maintaining their child/children’s safety, along with the students.

Project Grace 10 Patron Street; mailing address: 330 Elizabeth Ave., C/O St. James United Church, St. John’s, NL A1B 1T9

Tel: (709) 725-4529 Email: [email protected] Website: projectgrace.ca/ Instagram: @projectgracenl Twitter: @ProjectGraceNL Facebook: @projectgracenl

Mandate: The mandate of Project Grace is to provide children, from all walks of life, with the opportunity to learn and make music together, and the chance to benefit from the individual skills and community values that are inherent in music-making.

Target Population: Project Grace serves children and youth primarily grades 1 - 12 in St. John's. Highlight of Programs / Services Offered:  After School Music Lesson Program: The After School Music Lesson Program is an orchestra based program. Student take group lessons on an orchestral instrument, and play in orchestra together. o Violin (beginner, junior, intermediate, and advanced) o Cello o Flute (junior, and senior) o Clarinet o Trumpet o Trombone o Percussion o Piano  Summer Music Camps  Adult Music Lesson Programs

*Because our program starts promptly after school, our main target area is the city center, around Memorial University, where our facility is located. We welcome children from other neighborhoods / school catchment areas provided they have transportation to the program at the appropriate times.

St. John’s Gay Men’s Chorus Email: [email protected] Facebook: St. John’s Gay Men’s Chorus Twitter: St. John’s Gay Men’s Chorus Mandate: St. John's Gay Men's Chorus is a non-auditioned community choir for men and allies of the LGBTQ community. The choir aims to create a safe social space, where people of diverse background can sing and make music together.

Target Population: Gay men and allies in St. John’s and surrounding areas. Highlight of Programs/Service Offered:

 JThe SJGMC is always looking to recruit new members! To register or for any inquiries, please send them an email.

Spectrum Queer Choir

Email: [email protected] Facebook: @SpectrumQuoir Twitter: @SpectrumQuoir Mandate: To create a space of safety, community, and celebration for LGBTQ people. There are no audition to join Spectrum and the choir welcomes all who want to sing with us, regardless of experience or identity. Target Population: Lesbian, gay, bisexual, transgender, queer people and allies. Highlight of Programs / Services Offered

 Choir practise is every Wednesday night at 7:00pm. No singing experience necessary and always welcoming new members.

Rabbittown Community Centre 26 Graves Street, St. John's, NL A1B 3C5

Tel: (709) 739-8482 Email: [email protected] Website: www.rabbittown.ca Fax: (709) 739-8472 Facebook: @RabbittownCommunityCentre

Mandate: To work with local residents and public and private organizations to ensure comprehensive solutions to problems that impact our families. To provide opportunities and support in the process of individual and community capacity building to strengthen the community as a whole Target Population: Members of the Rabbittown community and surrounding area

 Healthy Baby Club for expectant mothers  Employment and Career Services offers resume writing, job search assistance and program referrals. They also maintain a job board, with new jobs and volunteer opportunities added weekly.  Photocopying and faxing.

Rainbow Riders - Therapeutic Riding Newfoundland and Labrador Inc. 103 Mount Scio Rd., PO Box 23199, St. John's NL, A1B 4J9

Facebook: @rainbowridersnl Twitter: @rainbowridersnl Tel: (709) 738-1055 Email: [email protected] Website: www.rainbowridersnl.com

Mandate: Rainbow Riders operates a therapeutic horseback riding program to help countless Newfoundland and Labrador children grow and develop despite physical, cognitive and emotional disabilities. By uniting these children with an equine partner and a team of volunteers, Rainbow Riders provides the rider with one of the more progressive forms of therapy, improving the rider’s strength, circulation, muscle tone and sensory integration.

Target Population: People with disabilities age 3+ Highlight of Programs / Services Offered:  Rainbow Riders offers a horseback riding program for recreation, therapy and competition for people with disabilities.  Through therapeutic riding, horses help physically and mentally challenged children achieve things that may seem impossible. They help an autistic child make connections and improve communication skills. They lend a child confined to a wheelchair legs to run through a field. To learn more about volunteering with Rainbow Riders please click here.

REAL Program City of St. John's - Division of Recreation ,PO Box 908, St. John's, NL, A1C 5M2

Tel: (709) 576-4556 Email: [email protected] Fax: (709) 576-2308 Website: www.stjohns.ca/living-st-johns/recreation-and-parks/recreation-experiences- and-leisure-real-program

Mandate: To provide recreation and leisure opportunities through the provision of program and financial assistance to as many children and youth as possible who are unable to participate in registered activities due to financial circumstances.

Target Population: Children and youth up to age 18 who are not currently participating in other paid or funded recreation programs

Highlight of Programs / Services Offered:  The REAL Program is a service that matches and provides funding for children with one organized, registered recreational activities of their choice. The City of St. John’s, Division of Recreation provides all staffing and administrative related expenses so that 100% of all donations and funds raised go directly towards supporting children and youth.  REAL Activities Include: Art, Music, Dance, Soccer, Baseball, Basketball, Bowling, Martial Arts, Skating, Gymnastics, Swimming, Hockey, etc.  Click here for the REAL program Application. All applications must include a copy of the most recent Notice of Assessment.  Notice of Vacancies: The City of St. John’s invites applications for representatives to serve on the REAL Program Fundraising Committee for a two year term. Please refer to the City of St. John’s website for details here.

Recreation Newfoundland and Labrador 1296A Kenmount Road, Paradise, NL, A1L 1N3

Tel: (709) 729-3892 Email: [email protected] Twitter: @Rec_NL Fax: (709) 729-3814 Website: www.recreationnl.com Facebook: @RecreationNL

Mandate: To develop a province of engaged communities where all people embrace the benefits of recreation to enhance their quality of life.

Target Population: Recreation leaders (practitioners and volunteers), community recreation committees, commissions and departments, students, and corporate recreation service providers and, other related groups and agencies. Highlight of Programs / Services Offered: Recreation NL is the provincial voice promoting and fostering the spirit and practice of recreation for all. They provide a full range of services to enhance members’ ability to deliver recreation throughout Newfoundland and Labrador. This includes:  A variety of professional development opportunities including aquatics, arenas, and playgrounds.  Provincial Annual Awards Program and Kevin Waterman Student Scholarship  Annual General Meeting and Conference  HIGH FIVE® is designed to promote the healthy development of children 6-12 years of age. Based upon principles of healthy child development, High Five offers workshops that combine training, assessment tools, resources, public education and collaboration to ensure children have the best possible sport and recreation experiences.  Recreation & Sport for Persons with a Disability initiative strives to provide support for persons with a disability to fully participate in recreation, sport, and physical activity sector. For more information please contact Megan Cummings, Recreation Specialist at (709) 729-0980 or [email protected].

 Find Your Fit Physical Activity Campaign is a province-wide campaign that is designed to motivate individuals to start moving towards a healthier and more active lifestyle. o If you have any questions about Find Your Fit! please contact Pam Mills at (709) 729-0569 or email [email protected]  Recreation Month: celebrated annually in June, Recreation Month is dedicated to reinstating the importance of actively participating in recreation throughout various communities in the province. To access the Recreation Month toolkit, click here.  Inclusive Recreation promotes the need to provide meaningful participation for people of all abilities through providing workshops and grants to recreation service providers.  Eat Great and Participate promotes healthy eating to children and youth and works to increase access to healthy food and beverage choices. For more information, contact Stephanie O’Brien at (709) 729-4490 or [email protected].

Scouts Canada 55 Karwood Drive, Paradise, NL A1L 0L3

Youtube: Scouts Canada Fax: (709) 722-5407 Tel: (709) 722-2929 Email: [email protected] Twitter: @NLScouts Facebook: @NLScouts Website: nfldlabrador.scouts.ca/

Mandate: Scouts Canada’s mission is to help develop well rounded youth who are better prepared for success in the world. Scouting’s mission is achieved by involving youth throughout their formative years in a non-formal educational process; using a specific method that makes each individual the principal agent in his or her development as a self-reliant, supportive, responsible and committed person; assisting youth to establish a value system based upon spiritual, social and personal principles as expressed in the Promise and Law.

Target Population: Scouts Canada offers seven challenging programs for boys, girls, and young adults aged 5 – 26.

Highlight of Programs / Services Offered:  Beaver Scouts (Ages 5-7)  SCOUTSabout (Ages 5-10)  Cub Scouts (Ages 8–10)  Scouts (Ages 11-14)  Venturer Scouts (Ages 14-17)  Rover Scouts (Ages 18-26) To find a group near you and to register, click here

Special Olympics NL 87 Elizabeth Ave., St. John’s, NL A1B 1R6

Tel: (709) 738-1923 Toll Free: 1-877-738-1913 Email: [email protected] Fax: (709) 738-0119 Instagram: @nlspecialolympics Website: www.sonl.ca Twitter: @SpecialONL

Mandate: To provide year-round sports training and competition for children and adults with intellectual disabilities.

Target Population: Children and adults with intellectual disabilities across the province

Highlight of Programs / Services Offered: Special Olympics NL is dedicated to enriching the lives of Newfoundlanders & Labradoreans with an intellectual disability through active participate in sport.  Healthy Athletes: Special Olympics Canada offers one free health exam for all athletes during National Games.  Active Start: One of two initiatives developed by Special Olympics Canada for young athletes ages 2 to 6. Program leaders introduce children to the world of sport by developing fundamental movement skills like walking, running, jumping and balancing.  FUNdamentals: FUNdamentals is one of two initiatives developed by Special Olympics Canada for young athletes ages 7 - 12. Program leaders help develop fundamental movement skills like running, jumping, throwing, catching, striking and kicking.  Long Term Athlete Development (LTAD): The Long Term Athlete Development (LTAD) model guides the physical literacy of each individual with an intellectual disability. Special Olympics Canada uses the same LTAD model as sports organizations across Canada.  Unified Sports - In the Schools: Promotes social inclusion through shared sport training and competition experiences for individuals with and without intellectual disabilities.  Unified Competitions will follow the same divisioning principles used in all of our Special Olympics competitions. Teams of comparable ability will be grouped together for meaningful competition.  Athlete Leadership: Special Olympics Athlete Leadership allows athletes to explore opportunities for greater participation in the movement beyond sports training and competition as peer mentors, team captains, spokespeople and Board and committee members. These roles give athletes a voice in shaping the Special Olympics movement, and a chance to spread the word about the transformations Special Olympics can bring to individuals and families.

Spirit Horse NL – Stable Life 640 Indian Meal Line, Portugal Cove, NL A1M 3E7

Tel: (709) 699-2704 Email: [email protected] Website: www.spirithorsenl.com/ Instagram: @spirithorsenl Twitter: @SpiritHorseNL Facebook: @SpiritHorseNL

Mandate: To support people with mental illness through the provision of an Equine Assisted Program for the purpose of offering alternative ways of living a recovery based life. The organization will support children, youth and adults the tools to learn coping skills for themselves.

Target Population: Open to all people.

Highlight of Programs / Services Offered:  This program is based on the participant and facilitator sharing experiences and exploring solutions with the horse as a mirror for self-reflection. The horse gives and receives energy from the client, giving healing energy and removing negative energy.  Through being with and caring for this creature, clients will learn the power of themselves as a caring and needed individual. Clients will feel self-confident and empowered to achieve recovery  The vision of the services is aimed at enhancing the mental health and life skills of youth, adults, families, and groups through therapeutic interaction with horses.  Clients will gain a sense of meaning, purpose, self-worth and belonging through use of the horse.

St. John’s Military Family Resource Centre 145 Churchill Avenue, St. John's, NL A1A 0N9

Tel: 709-570-4636 Toll Free: 1-877-280-3636 Instagram: @st.johns_mfrc Twitter: @SJMFRC E-mail: [email protected] Fax: 709-722-3145 Facebook: @stjohnsmfrc Website: www.cafconnection.ca/St-John-s/Home.aspx

Mandate: To provide quality programs and services that promote healthy, happy, strong and resilient military families. The MFRC prides itself upon being professional, passionate and committed to the community. Target Population: Military families and communities

and their families effected by a temporary or extended absence of the CF member due to military requirements.  At the end of each school year the St. John’s MFRC offers a scholarship which is open to all CF Member dependents 16 to 19 years of age who reside in Newfoundland and Labrador.  The MFRC refers military members and their families to various Career work Centres in St. John’s and surrounding areas.  Prevention, Support and Intervention seeks to promote strong and resilient Military Families. PSI services are heavily focused on empowering individuals and families through education and prevention, assessment and referral services, crisis support and short-term intervention. The PSI Coordinator will work with individuals and family members to develop action plans to help better manage crisis and periods of high stress.  The Family Liaison Officer is a MFRC social worker who is co-located within the Integrated Personnel Support Centre, connecting both centres to ensure that the widest variety of support is offered to families of CF personnel who are coping with an illness, injury or special need. Family Liaison Officers also provide tailored assistance to the families of the fallen, including professional counselling and referrals to appropriate civilian resources.

First Light (Formerly St. John’s Native Friendship Centre) 716 Water Street, St. John's, NL, A1E 1C1

Tel: (709) 726-5902 Shelter: (709) 726-5970 Website: www.sjnfc.com Fax: (709) 722-0874 Email: [email protected] Facebook: @SJNativeFriendship

 Play Group  Turtle Island Summer Camp  After School Program: o The Royal Eagles Backpack program: Returning to school in the fall can be a very stressful time for students and their families. Often, a major stressor is the added expense of school supplies. o Healthy Snack Program: Funded by the Kids Eat Smart Foundation, the Healthy Snack Program provides participants with a nutritional snack daily. o Homework Program: September to June, Monday to Friday staff are available between the hours of 2:00pm-4:00pm for homework help or tutoring. Tutoring occurs at the request of parents or youth. Staff are available to work one on one with youth to help meet their individual needs. Other Supports:  Employment and Housing Services  Aboriginal Diversity Training  Shanawdithit Shelter  Aboriginal Arts Program  Healing Circle  Spirit Horse  Counselling  Cultural Support  Aboriginal Patient Navigator Program: a link between Aboriginal communities and Eastern Health care provide

St. John’s Rowing Club Quidi Vidi Boathouse, PO Box 28054, St. John’s, NL A1B 4J8

Email: [email protected] Website: https://sjrc.ca/ Facebook: @stjohnsrowingclub Instagram: @sjrc_ca Twitter: @sjrc_ca

Mandate: Offer a full range of programs for beginners, intermediate and competitive rowers.

Target population: Ages 12 and up

Highlight of Programs / Services Offered:  Youth Learn To Row: Youth Learn to Row is geared towards children aged from 12 – 16. Starting at the end of June and continuing until the end of August, the Youth Learn to Row program provides an opportunity for young people to begin the process of becoming rowers, perhaps with a goal of moving on to the junior development and competitive programs and eventually competing in Canada

Games.  Youth Development: Youth Development is a bridge program between the Youth Learn to Row program and the Junior Competitive team. Athletes should have at least one year of experience in Learn to Row or a similar program.  Junior Competitive: Junior Competitive is the program for more advanced youth rowers who will be eligible to compete in the 2021 Canada Games. Athletes must have rowing experience and have displayed both a dedication to the sport of rowing and the required training.  Adult Learn to Row: This program provides an opportunity for adults with no slide seat rowing experience to learn to row. Participants will have the opportunity to row in a variety of racing shells, including one, two, four, and eight-person shells, as their skills progress. Rowers with fixed seat rowing experience are strongly encouraged to use this program as a means to join the slide-seat rowing community.  Adult Rowing: The Adult Rowing Program is open to any adults over 18 years of age who are interested in rowing. Adults with any level of experience are welcome to join this program: it is designed for novice and experienced rowers alike. This program is a great way for individuals to learn the fundamentals of rowing, improve their skills, and remain active. For the more experienced rowers, there will also be opportunities to focus on more advanced technical skills, follow a more structured training plan, and aim to compete if interested.

St. John’s Shambhala Meditation Group 120 Le Marchant Road, St. John's, NL A1C 2H1

Email: [email protected] Website: stjohns.shambhala.org Facebook: St. Johns Shambhala Group

Mandate: To assist individuals in cultivating the mind’s inherent stability, clarity and strength in order to be more awake and to develop the compassion and insight necessary to care for oneself and the world genuinely. Target population: Everybody

 Wednesday Evening Meditation: Group meditation practice; the format provides 25 mins sitting, 10 mins of walking meditation, and ending with a final 25 mins of sitting. Sitting begins at 7:30 pm; all are welcome.  Sunday Morning Meditation: Join the group for sitting meditation practice at any time. They generally alternate 25 mins of sitting meditation with 10 mins of walking and give a reading at 11:45.  If you wish to attend morning chants please arrive for 10:00am. After this time joining the group for meditation is best done by arriving during any of the walking periods.  Membership: Although membership is not required to participate in much of what the Center has to offer, financial support allows the centre to continue.

The Bowring Park Foundation Inc. Office Address: 305 Waterford Bridge Rd, St. John’s, NL Mailing Address: P.O. Box 39085, St. John’s, NL A1E 5Y7 Tel: (709) 364-1531 Email: [email protected] Instagram: @thebowringparkfoundation Website: http://bowringpark.com Facebook: Bowring Park Foundation Inc. Fax: (709) 576-8073

Mandate: The Bowring Park Foundation is a Citizens group formed to ensure, through active participation in restoration and future development projects, that Bowring Park is maintained and developed as a public park. Target population: Everyone

Highlight of Programs / Services Offered:  Duck Pond: Almost entirely man-made, this is a popular and scenic place to feed and admire the ducks and swans. Click here to find out how to buy Duck Food.  Barrier-Free Playground and Splashpad: Accommodating disabled, visual and hearing impaired children.  Bowring Park Walking Trails (South Brook Trail and the Waterford River Walk)  Skateboard Park  Swimming Pool & Pool House  Click here to view the Bowring Park Brochure. Click here for a map of the park.

The C.L.B. (Church Lads’ Brigade) NL 82 Harvey Road, P.O. Box 28126, St. John’s, NL A1B 4J8

Tel: (709) 722-1737 Fax: (709) 722-1734 Email: [email protected] Website: theclb.ca/ Twitter:@TheCLB_NL Facebook: @TheCLB

Mandate: Through educational, recreational and social activities, the Brigade aims to

help youth develop the necessary skills to become future leaders. Target population: Membership in the CLB is open to all youth. The CLB is divided into five age groups:  Little Training Corps (LTC): Grades K-1  Young Training Corps (YTC): Grades 2-4  Junior Training Corps (JTC): Grades 5-7  Senior Corps (SC): Grades 8-12  Officers: Age 19+ Highlight of Programs / Services Offered:  The CLB offers more than 500 courses in its badge work program. Courses are geared to the age group and interests of the youth and the award of a badge or certificate.  Leadership Training: As youth members advance into their teen years, they are encouraged to take on additional responsibilities and participate in program delivery to younger members including teaching basic drill movements and other instructional techniques.  The Duke of Edinburgh’s Award: This international program has recently been added to the CLB program. It is designed to stimulate the energies of young people from ages 14 to 25.  Sports: All sports activities emphasize participation. Each Battalion has inter- company tournaments officiated by the junior leaders and supervised by officers. Each year, the Colonels Award is presented to one individual in each unit to recognize good sportsmanship.  Summer Camps: The CLB holds summer camps each year. It has been shown that members who go to camps stay on longer in the Brigade and advance through the ranks. Activities at camps are geared to the age of the participants.  “Put the Child First” Program: The CLB is extremely proud of its involvement in piloting this abuse awareness program. Developed with the assistance of the former Chief of Police and the St. John Ambulance Association, the CLB continues to follow this program. The program has separate training for youth members and adults leaders. o Abuse avoidance o Action to be taken when abuse is suspected o Bullying intervention  Other Activities include: hiking, crafts, survival training, Drill and Archery, Scavenger Hunts, Weekend Outings, Physical Training, Pyramids and Vaulting, Gymnastics  The C.L.B Regimental Band: The Band performs at the Royal St. John’s Regatta, the Janeway Children’s Hospital Christmas Party, the Armistice Day Parade to the War Memorial, the Lieutenant Governor’s Garden Party at the Government House Grounds and numerous other civic events in the Province. o To view the C.L.B. Regimental Band, click here.

The Duke of Edinburgh’s International Award Tara Place, Suite 202, 31 Peet Street, P.O. Box 13814, St. John’s, NL A1B 4G3

Tel: (709) 753-0423 Fax: (709) 753-0437 Email: [email protected] Website: www.dukeofed.org/nl Twitter: @dukeofedcanada Facebook: @dukeofedcanada Instagram: @dukeofedcanada Youtube: The Duke of Ed. International – Canada

Mandate: The Award seeks to get youth more involved in their community, make new friends, get physically fit, discover new talents and inspire them to reach their potential. Target Population: Youth 14-25 years of age

Highlight of Programs / Services Offered: The Duke of Edinburgh’s Award gives youth the chance to set goals and achieve results in a fun and challenging way. The Award operates under the idea that not all learning happens in the classroom! It gives youth the chance to set personal goals and achieve results in a fun and challenging way. Criteria for gaining an Award is individual improvement through persistence and achievement, taking into account the participant’s capabilities, without any element of competition between participants.  For The Duke of Edinburgh’s International Award general guidelines, click here.  Entry into the award program is open to all young people and is made registering with a participating group or with the Provincial Award Office. For the online registration guide, click here.  A young person may enter at any level, subject to the following age requirements: o Bronze 14 years of age o Silver 15 years of age o Gold 16 years of age  For each Award, those taking part must complete activities in four sections: Community Service, Adventurous Journeys, Skills/Hobbies, and Physical Recreation  Students can receive up to 4 high school credits for completion of the Silver and Gold Awards

The Pottle Centre 200 Water Street, 2nd Floor, PO Box 5321, Station C, St. John's, NL A1C 5W2

Tel: (709) 753-2143 Email: [email protected] Website: www.pottlecentre.ca Instagram: @ThePottleCentre Facebook: ThePottleCentre Twitter: @ThePottleCentre

Mandate: The Pottle Centre is a drop-in social centre for adults who are living with

mental health issues, illnesses and addictions. We provide a safe and healthy place for people to be social, enjoy some special events and get involved.

Target Population: People who are 19 years of age and older who have received mental health services

Highlight of Programs / Services Offered:  Membership is free. However, the Centre requests that new members call and make an appointment with a member of the staff to set up a membership application interview.  A number of activities are available on a daily, weekly, and monthly basis ranging from card games, board games, crafts, movies, holiday events, outings, and parties. We have a specialized programs including "Get Fit", a free meal program, and "Culture Sport Art and Play" all of which have special activities but are free for members to participate in.  A schedule of events is released on a monthly basis and is posted in the Centre as well as being mailed/emailed out to a variety of organizations around town. Activities are free as well and for some events, transportation and food is also provided.  The Centre provides a phone for local calls, internet access, and cable TV.  Othere services include: a boutique of gently used clothing, guest speakers, and visiting Nurse.

Open Monday to Friday from 8:30am to 4:30pm

The Rooms 9 Bonaventure Avenue, PO Box 1800, St. John's, NL, A1C 5P9

Tel: (709) 757-8000 Fax: (709) 757-8017 Instagram: @therooms_nl Website: www.therooms.ca Twitter: @therooms_nl Facebook: @TheRoomsNL Email: [email protected]

Mandate: As Newfoundland and Labrador’s largest public cultural space, The Rooms seeks to unite Newfoundland’s history, heritage and artistic expression through featuring the Provincial Archives, Art Gallery and Museum. A place for people, The Rooms is a portal to the many stories our province has to tell. Target Population: Everyone Highlight of Programs / Services Offered:  Showcasing the artifacts, natural history, archival records and visual art of the province and its people  Programming for school and kids includes: school programs, edu-kits, art workshops for youth, youth group programs, Chevron Open Minds, and virtual exhibits.  Programming for Artists includes the Artist in Residence Program, the Provincial

Art Bank Program, the Elbow Room Artist in residence Program, and Exhibition Protocol.  Free Admission to The Rooms on the first Wednesday of every month.

The Works - Memorial University 17 Westerland Road, St. John's, NL A1B 3R7

Field House Tel: (709) 864-4422 Fax: (709) 864-3254 Twitter: @theworksnl Website: www.theworksnl.ca Email: [email protected] Facebook: @theworksnl Aquarena Tel: (709) 864-3798

Mandate: Promote wellness by providing accessible, diverse, and innovative programs and services to the university community and the general public. Target Population: Families, students, alumni and the community, all ages from infants to seniors

Highlight of Programs / Services Offered:  Recreation and Lane Swims; swimming lessons for all levels from toddlers to adults  Lifeguard Training Programs  Aquatic Sport Clubs: Diving, Synchronized Swimming, Legends Competitive Swimming  Fitness Centres in the Aquarena and Field House, with fitness classes on dry land and in water.  Indoor Track  Hardwood and synthetic floor courts for basketball, volleyball, badminton, soccer, table tennis and tennis  Squash courts  Therapeutic and Rehabilitation Program, Seniors Program and Arthritic Program  Children’s parties, Summer Camp, Youth Fitness Program, Junior Squash  Memorial University of NL Varsity – Athletics

Thrive 108 LeMarchant Rd, PO Box 26067, St. John's, NL A1E 0A5

Tel: (709) 754-0536 Fax: (709) 754-0842 Email: [email protected] Website: www.thrivecyn.ca Twitter: @thrivecyn Facebook: @thrivecyn Youtube: Thrive CYN Instagram: @thrivecyn

Mandate: To assist youth, primarily 12-29 years, achieve their full potential and enhance the capacity of youth serving agencies.

Target Population: Resilient youth who live in poverty and have limited access to mainstream programs / services and service providers / agencies who work with youth.

Highlight of Programs / Services Offered: Programs for Youth and Young Adults  Education Programs: Helps youth aged 16–29 who are struggling to stay in school, or have left. o Youth at Promise Young people 16 and over who have not completed high school are welcome at YAP. o Springboard GED preparation program for youth 18+ who have not completed high school education. o For a referral to the education programming, click here. o To refer a youth to any of the educational programs, please contact: Ellie Jones, Director of Programming; [email protected] or, 754-0536 ext. 210  Street Reach: A barrier-free outreach service guided by the principles of harm reduction and community collaboration. Street Reach provides support to individuals of all ages (no referral required). o During drop-in times individuals can either drop into Gower Street United Church located at 99 Queen’s Road or connect with Street Reach volunteers walking in the downtown core to get assistance with food, personal care items including condoms, outdoor clothing/footwear, telephone access, supportive and caring interactions, assistance with accessing emergency housing and Referrals to external services . SWAP kits; and, providing safe drug use equipment, information and support. . Naloxone kits, and training, to individuals at risk of overdose.  Blue Door: An “exiting” program for individuals primarily 14-29 years who are engaged in the sex trade, sexually exploited situations, including sex trafficking. o Supports range from education & employment, outreach, system navigation, counselling, and intensive individual supports. Program is inclusive of all gender identities and sexual orientations. For a referral form, click here.

and supports relating to the sexual exploitation of youth. o CASEY produced a 16 minute video that can be used for education, training and awareness. The video includes the voices of four NL Youth who have been sexually exploited and provides the viewer with information on what sexual exploitation is; who is at risk; the grooming and luring process; and warning signs. o The video comes with a discussion guide and is appropriate for youth (12 and over), parents, youth service workers, professionals and the general public. o To find out more about CASEY or to book a presentation or training session, please contact Melendy Muise at 754-0536 ext. 207 or [email protected].

V-Day St. John’s 15A Cambridge Avenue, St. Johns, NL A1A 3N7

Tel: (709) 227-6681 Email: [email protected] Twitter: @VDayStJohns Instagram: @vdaystjohns Facebook: @vdaystjohns

Mandate: Part of the global activist movement to raise funds and awareness towards violence against all women and girls (cisgender, transgender, and gender non- conforming). Raises funds for local organizations working towards these goals through performances of Eve Ensler's works, notably The Vagina Monologues

Target Population: Our organizing committee and casts are entirely made up of women from diverse backgrounds, though several of our volunteers are cis-men. All genders are encouraged to get involved.

Highlight of Programs / Services Offered:  We produce performances of The Vagina Monologues every February with proceeds going towards the NL Sexual Assault Crisis and Prevention Centre, The St. John's Women's Centre, Planned Parenthood, and the global V-Day organization, among others, depending on need and demand.  Opportunities to participate as performers, or volunteers.  We try to provide a fun, understanding environment for people to tell stories, learn about performing for audiences, and a place in which respect for all is of the utmost importance.

Virginia Park Community Centre 51 Harding Road, PO Box 21011, St. John's, NL, A1A 5B2

Tel: (709) 579-4534 Fax: (709) 579-4539

Facebook: @virginiaparkcommunitycentre Twitter: @VirginiaParkCC Website: ccnnl.ca/virginia-park-community-centre/ Email: [email protected]

Mandate: To foster community leadership, participation and inclusion through the delivery of programs and activities implemented through the community centre. To collaborate with community partners to promote overall health and well-being in the community. To offer programs and services to help to improve educational, health and employment outcomes for families in our community. Target Population: People of all ages from Virginia Park and surrounding areas

Highlight of Programs / Services Offered:  Access to Computer, photocopy and fax services  Healthy Baby Club; Parents and Tots Program  Adult Activity Night  Youth Achieve Reading Enhancement  Community Garden  Career, Training and Employment Counselling: Community Employment Facilitator  Teen / Youth Basketball Programs, Co-ed Youth Night;  After-School Program; Homework Haven  Teen Night Program; Youth Leadership Program, Duke of Edinburgh Program  Saturday Recreation Program  Summer Day Camps , Teen Outings  Special Events / Activity Room Rentals  50+ Quilting Group  50+ Club, Cards nights, outings, events  Seasonal Events  Workshops, public presentations, training events

YMCA of Newfoundland and Labrador Ches Penney Family YMCA: 35 Ridge Road, PO Box 21291, St. John's, NL A1A 5G6

Tel: (709) 726-9622 Fax: (709) 576-0410 Email: [email protected] Website: www.ymcanl.com Facebook: @ymcanl Twitter: @YMCAofNL Instagram: @ymca.nl LinkedIn: linkedin.com/company/ymcanl/

Mandate: The YMCA is a charity open to everyone at all stages in life, which provides opportunities to grow in spirit, mind, and body. Vision: A province of vibrant and healthy communities where everyone can belong, grow, and thrive. Values: Caring, Honesty, Respect, Responsibility, and Diversity.

Target Population: Individuals and families of all ages. Financial assistance for

memberships and services is available. Highlight of Programs / Services Offered:  Child and Family Services: Preschool; All-day Childcare; Part-day Childcare; After-school and school-age programs, day camps.  Employment and Enterprise Services: Business Planning; Self-Employment Assistance Program; Youth Programs; Education Programs  Health, Fitness and Aquatics: Conditioning Centres; Pool; Recreational/ Sport Programs; Teen and Adult Sport Programs; Group Fitness Classes; Court Sports; Child Minding and Supervision Services; Canada Fitness Leader Training and Certification; Swim Lessons for All Ages; Lifesaving/ Lifeguarding Courses.

YWCA St. John’s 34 Harvey Road, Suite 326, Paramount Building, 3rd floor, St. John’s, NL A1C 2G1

Tel: (709) 726-9922 Fax: (709) 726-4144 Email: [email protected] Twitter: @YWCAYYT Instagram: @ywcayyt Facebook: @YWCAStJohns Website: www.ywcastjohns.com/

Mandate: To educate the community about particular issues affecting girls and women; to create opportunities for girls and women to learn, achieve and participate; to ensure our work is grounded in the real life issues affecting girls and women; to advance social change through public engagement and use our voice to call for social justice Target Population: Women and girls of all ages

Highlight of Programs / Services:  GirlSpace: The GirlSpace program offers participants the opportunity to explore a variety of topics and engage critically with social issues. Participants build on skills including leadership, teamwork, self-reliance, increased independence, self-awareness, and positive self-esteem. This program focuses on building critical thinking skills and personal development.  Young Women’s Leadership Program (YWLP): YWCA’s Young Women’s Leadership Program aims to equip young women and non-binary youth with the required tools to exercise their leadership abilities with peers in their communities. Throughout the two-day training, participants will have the chance to build on their leadership skills, network with like-minded peers, and gain insight and confidence in their leadership abilities.  The Collective: The Purpose of the Collective is to further the YWCA’s mission and social justice-oriented goals through events and initiatives centered around peer networking, mentoring, and leadership development. Membership is open to all young women and non-binary youth between the ages of 18-30.  Power of Being You: An empowerment-based, violence prevention conference for youth. This conference is typically held in partnership with a local school and supports youth from ages 12 to 15 to build confidence in their leadership and

critical thinking skills through the development of a stronger sense of self- awareness and awareness of others.  Women of Distinction Awards: WOD Awards are designed to celebrate the achievements of women and give them a platform to share their stories in a way that empowers, inspires and motivates others to learn, achieve and participate. Nominations may be made by any member of the public.

EMPLOYMENT

AXIS Career and Employment Services: Association for New Canadians (ANC) 144 Military Road, P.O. Box 2031, Station C, St. John’s, NL A1C 5R6

Email (general): [email protected] Website: http://www.ancnl.ca/ Twitter: @ANC_NF Facebook: @AssociationForNewCanadians Tel: (709) 722-9680

English as a Second Language Training AXIS Career and Employment Services Program Tel: (709) 579-1780 Fax: (709) Tel: (709) 726-6848 Fax: (709) 726-6841 754-5559 Email: [email protected] Email: [email protected] Website: http://www.axiscareers.net Main Office – Settlement Services Main Office – Volunteer Connections Tel: (709) 722-9680 Fax: (709) 754-4407 Tel: (709) 722-9680 Fax: (709) 754-4407 Email: [email protected] Email: [email protected] Main Office – Diversity Training Settlement Workers in the Schools Program (SWIS) Tel: (709) 722-0718 Fax: (709) 754-4407 Tel: (709) 722-2828 Fax: (709) 726- Email: [email protected] 4407 Email: [email protected]

Highlight of Programs / Services Offered: Employment Services  Career and Employment Services—AXIS (Acquiring Experience; Integrating Skills)  Pre-Employment Readiness Training

 Bridge-to-Work o Internship Placement Program (IPP) o Strategic Transitions & Employment Partnerships (STEP) o Mentoring Link o Business Development Support

Settlement and Orientation  Resettlement Assistance Program (RAP) Provider  Settlement, Orientation, and Integration Services  Health and Wellness Initiatives  Social and Recreation Activities  Toll Free Information Line  Assistance to AIPP participants and employers  Diversity workshops and training

 Transportation

Autism Society of NL Elaine Dobbin Centre of Autism, 70 Clinch Crescent, PO Box 14078, St. John's, NL A1B 4G8

Twitter: @AutismSocietyNL Toll-free: 1-866-722-2803 Tel: (709) 722-4926 Facebook: @AutismSocietyNL Email: [email protected] Fax: (709) 722-4926 Instagram: AutismSocietyNL Website: www.autism.nf.net

of resources related to Autism Spectrum Disorder. Extensive literature is available including curriculum, behavior strategies, research, diet, sensory processing, and co-occurring diagnoses, including materials published by authors with ASD.  Assistive Technology Consultation: These consultations can provide individualized instruction in the use of handheld devices to assist clients and families with communication, organization and socialization.  Classroom Awareness Presentations: ASNL staff provide fun and meaningful classroom or community group presentations about what it means for someone to have ASD and how that diagnosis can impact them as a student and as a friend  Professional Development & Training: Trained ASNL staff can support other professionals working with individuals on the spectrum through tailored sessions designed to meet the needs of a particular group.  Conferences & Workshops: ASNL offers several opportunities for professionals, families, and those with an interest in ASD to further their education and training through workshops and/or conferences presented by ASD professionals.

Avalon Employment Inc. 62 Field Street, St. John's, NL A1C 6K1

Tel: (709) 579-4866 Email: [email protected] Facebook: @avalonemploymentinc Fax: (709) 579-4892 Website: www.avalonemploy.com Twitter: @avalonemploy

Mandate: To provide supportive employment services to individuals with an intellectual disability and to build a more diverse workforce.

Target Population: Individuals 18 years of age or older seeking employment with a primary diagnosis of developmental disability; employers seeking to hire individuals with a disability. Highlight of Programs / Services Offered:  Help arrange supported employment for individuals with intellectual disabilities. o Employment services are individual focused.  Clients go through a job search and job match process with the employment team. The team searches for paid employment for the client – usually in an entry-level position by approaching potential employers o Employer is responsible for employee wages and to follow Labour standards. o Co-worker services are graded as needed and provided until the client no longer requires this level of assistance. o Support provided 24/7/365  To view the criteria and the Referral Form, click here.

o The referral process can also be accessed online.

Buckmasters Circle Community Centre 129 Brigade St, Buckmasters Circle, PO Box 26028, St. John’s, NL, A1E 0A5

Tel: (709) 579-0718 Fax: (709) 737-0342 Email: [email protected] Twitter: @Bmc_centre Facebook: Buckmasters Circle Community Centre Website: ccnnl.ca/buckmaster-circle-community-centre/

Mandate: To develop respect, knowledge, and skills through community participation, advocacy, outreach, partnerships, program development and community services

Target Population: All community residents of Buckmasters Circle and the outlying area

Tests. o Public Health Nurse: A public health nurse is on staff at the Community Centre, Monday- Friday 8:30am-4:30pm. o Healthy Baby Club: Every Wednesday morning 9-11, resource mothers provide information on nutrition, mother care, baby care, and much more for expecting moms of the community.  Employment Services o Resumes, cover letters, job search, interview techniques, youth employment readiness program  Other Services Coasts for kids, public internet access, photocopying and faxing, referral/support, annual back to school drive

CBDC – Metro Business Opportunities, Newfoundland and Labrador 961 Topsail Road, Mount Pearl, NL A1N 3K1

Tel: (709) 738-1626 Website:cbdc.ca/en/what-is-cbdc Facebook: @AACBDC Twitter: @CBDCAtlantic LinkedIn: Atlantic Association of CBDCs

Target Population: Residents of Newfoundland and Labrador who are seeking assistance with business development, and financial assistance. Highlight of Programs / Services Offered:  Clean Technology Initiative: The CBDC Clean Technology Loan is a loan product that is meant to augment existing loan products and to provide a flexible financing instrument in support of the adoption, adaption and/or commercialization of clean technology.  Entrepreneurial Opportunities Program (EOP): Available to individuals who are receiving or eligible to receive Provincial Income Support. The Program assists individuals to become self-employed by providing business plan guidance, business counselling, general business training, and financial assistance up to $5,000.  Consultant Advisory Series: New and existing clients of CBDCs and ACOA will be able to access technical and financial assistance by engaging consultants to assist them with various issues, opportunities and challenges.  CBDC Innovation Loan: CBDC Innovation Loans may be used for the acquisition of equipment, software, processes or licenses, and other things that are “new”

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technology that will improve business operations. Expenses for infrastructure changes or installation, as well as maintenance due to implementation and utilization of new technology also qualify. We can also assist with costs for training employees in the application and use of the new technology.

Choices for Youth 261 Duckworth Street, St. John’s, NL, A1C 1G9

Tel: (709) 754-0446 Main Shelter Line: (709) 757-3050 Website: www.choicesforyouth.ca Fax: (709) 726-3125 Email: [email protected] Twitter: @choicesforyouth Facebook: @choicesforyouth

Mandate: Help youth to secure stable housing, education, and employment, while working toward family stability and better health, through innovative programming and social enterprise. Target Population: Youth aged 16-29 Highlight of programs/services Offered: Housing  The Choices Shelter: For Young Men and Gender Non-Conforming Youth o Youth are able to stay at the shelter for up to a month, while working on their own housing plan and connecting to financial and other support services.  RallyForward: Accessible supportive housing for at-risk youth facing homelessness. o With 26 housing placements spread over multiple units in downtown and central St. John’s, the RallyForward program provides long-term supportive housing to any youth at risk of homelessness.  The Lilly: Affordable longer-term housing located in downtown St. John’s for youth facing homelessness to begin individualized support programs o The facility provides affordable housing and related supports to 14 homeless and at-risk youth. It consists of 1- and 2-bedroom units, with shared community spaces in the larger kitchens and eating areas, as well as in the living, recreational, and art spaces. o Tel: (709) 739-1019  Rapid Rehousing: The Homelessness Prevention & Rapid Rehousing program is an initiative in partnership with End Homelessness St. John's. o Rapid Rehousing provides targeted, time-limited, financial assistance and support service for those experiencing homelessness in order to help them quickly exit emergency shelters and then retain housing.  Front Step: Operated in partnership with Stella’s Circle.

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o Front Step is a community-based program offering personalized support services and housing for youth and adults who have experienced the longest and most frequent episodes of homelessness. o Contact Stella’s Circle: (709) 738-8390

Outreach, Health and Family Services  Outreach and Youth Engagement: The Choices for Youth Outreach Centre is often the first point of contact with youth in need of support. o Youth can personal care items, warm meals, access to a telephone or computer, access to a shower, and the chance to get out of the elements and into a warm, safe space. There are also medical professionals on-site to support youth with emergent healthcare needs. Once basic needs have been met, we can work towards identifying challenges in a young person's life and helping them navigate the systems and boundaries to help them move forward. o Drop-In Centre: 12-16 Carter’s Hill Place, St. John’s o Phone: (709) 754-3047  Momma Moments: A community based, healthy-living, peer-to-peer program for young pregnant and parenting women. o The Program currently runs in St. John’s and Conception Bay South, where groups meet once a week for programming that emphasizes overall wellness – mental, physical, spiritual, and social – for mother and child.  Family Reconnect: This program supports and facilitates the reconnection of youth with a family member - a cousin, a sibling, a parent, an uncle or aunt, or a grandparent. o The Family Reconnect team supports young people and their families by facilitating the process of reconnection, offering counselling, and continuously working with the young person to help them achieve their goals.  Youth in Transitions: Skill building and lifestyle coaching with the Department of Children, Seniors and Social Development o Youth in Transitions is a life-skills based program which provides up to 60 individuals with individualized support staff connected to the Outreach and Youth Engagement Team. o Youth in the program work to develop skills like budgeting, meal planning, laundry, and transportation -- and with the host of programs available at Choices for Youth, they are positioned to provide additional support to youth in the program as required.

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development. o Other opportunities include household repairs, carpentry, gardening, and more recently, a variety of art programs.  Impact Construction: A social enterprise construction company that offers on-the- job safety and construction training for at-risk youth ready to secure long-term, sustainable employment or pursue skilled trades training. o Tel: (709) 631-9256  Neighbourhood: A retail social enterprise, which sells gently used clothing for children, youth, and adults.  The Shop: At The Shop, young people manufacture, package, and ship products for partner agencies, including building Sucseed hydroponic units, assembling SmartICE sea-ice monitoring systems, and bottling Wild Mother Provision's Beer Vinegar.  Youth Leadership Council: Leaders who give back by consulting on youth programs, providing mentorship, and supporting CFY with their perspectives and experiences.  General Educational Development (GED): Youth are able to access on-site GED support to prepare them to write the GED test.  Employment Support – For young people looking to remove barriers to competitive employment or accessing education, they can access a support worker and training sessions to help reach their goals.

Community Employment Collaboration (CEC) Street Address: 50 Harbour Drive, 2nd Floor Neal Building Mailing Address: P.O. Box 21157, St. John’s NL, A1A 5B2

Tel: (709) 765-2182 LinkedIn: Community Employment Collaboration Twitter: @morebetterdiff Website: employmentcollaboration.ca/

Mandate: The Community Employment Collaboration is a backbone initiative that links community agencies working in the area of employment in St. John’s, Newfoundland. Target Population: Career Practitioners from all sectors

Highlight of Program/Services Offered: The CEC shares information and resources for career practitioners, offer a monthly community of practice for professionals and provides training and professional development for their partners.  Find out what career and employment supports and services are offered by community agencies.  The project also hosts networking and learning opportunities for its members and provides opportunities for ongoing dialogue between service providers.

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Community Centre Alliance Office Location: 20 Hallett Crescent, Suite 201 Mailing Address: 26 Graves Street, St. John's, NL, A1B 3C5

Tel: (709 753-5670 Fax: (709) 753-8570 Email: [email protected] Twitter: @CCA_NL Facebook: @CCANL Website: http://ccanl.ca/

Mandate: To provide programs and services to support employment, education and literacy in the following five community centre neighborhoods in St. John's: Buckmaster’s Circle Community Centre, Froude Avenue Community Centre, MacMorran Community Centre, Rabbittown Community Centre and Virginia Park Community Centre. Target Population: Persons of all ages who reside in the community centre neighbourhoods

Highlight of Program/ Services Offered:  Supporting Employment and Education Opportunities: There is a Community Employment Facilitator (CEF) located at each Community Centre who can provide employment support to neighbourhood residents and the surrounding areas. This includes help with resumes and cover letters; job search and job interview preparation; filling out various applications (EI, JCP's, scholarships, wage subsidy programs, etc.); as well as delivering career and employment and skills development workshops.  Youth Achieve! This program provides one-on-one literacy tutoring for school- aged youth in our neighbourhoods. This program takes place at each of our five community centres.  Homework Haven: This program provides community centre based afterschool support for school homework and projects.  Value of Work, Value of Money: This is an 8-week program designed to provide school age at-risk youth with summer employment, volunteer experience and training sessions related to their educational goals and financial well-being.

Conservation Corps of NL Suite 103, 10 Austin Street, St. John's, NL A1B 4C2

Tel: (709) 729-7265 Email: [email protected] Fax: (709) 729-7270 Website: http://www.ccnl.ca Twitter: @CorpsNL Youtube: CCNL Facebook: @ConservationCorpsNL Instagram: @conservationcorpsnl LinkedIn: Conservation Corps NL

Mandate: Conservation Corps of NL is a not-for-profit organization dedicated to providing youth with training and employment in environmental and cultural heritage

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conservation. Their goals are to help young people gain leadership, teamwork and employment skills; to work with communities and partners to enhance, restore, and sustainably develop the natural and cultural resources of the province; and to develop and promote a strong conservation ethic in Newfoundland and Labrador. Target Population: Everyone

Highlight of Programs / Services Offered:  Green Team Program - Offers youth meaningful employment and skill development opportunities in a supportive team setting. Green Teams focus on local environmental and cultural projects developed in partnership with communities, organizations, and corporate partners.  ECHO Program - Focused on student employment and allows for meaningful, paid employment opportunities for students, while supporting important cultural and environmental initiatives in communities throughout the province.  Internship Program - Provides non-profit organizations, community groups and municipalities an opportunity to host an intern on a project focusing on environmental or cultural heritage conservation. This program allows for meaningful, paid employment opportunities for recent graduates, while supporting important cultural and environmental initiatives in communities throughout the province.  Climate Change Education Centre (CCEC) –Offers in-classroom presentations to schools across the province.  Water Conservation Project - Focuses on water conservation throughout the province of Newfoundland and Labrador. CCNL is addressing various aspects of our water resources through the delivery of a pan-provincial education campaign and an action-based conservation study of residents on the Northeast Avalon.  Adele Poynter Memorial Award - Awarded to a youth who is a resident of Newfoundland and Labrador and who has demonstrated an active commitment to the environment or cultural resources of the province through their volunteer/work activities.

Youth Employment:  Each Green Team employs four youth (ages 16-30). Three team members and a team leader work closely with the Corps senior staff and the corporate and community partners involved in individual community projects.  Each ECHO position employs one youth (ages 15-30). The individual will work closely with the Corps senior staff and the corporate and community partners involved in individual community projects.  Each internship placement must involve the enhancement, restoration, and sustainable development of our natural or cultural resources; and create relevant and challenging work experiences for recent graduates of natural resource management, environmental technology, rural development, community development and biology programs.

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Department of Advanced Education, Skills and Labour – Gov. of NL 3rd Floor, West Block, Confederation Bldg., P.O. Box 8700, St. John’s, NL, A1B 4J6

Tel: (709) 729-2480 Email: [email protected] Website: aesl.gov.nl.ca/default.htm

Labour Market and Career Information (LMCI) Hotline Toll free: 1-800-563-6600 Email: [email protected]

Employment Centres Toll-Free: 1-800-563-6600

Regatta Plaza Building 1170 Topsail Rd. 285 Duckworth St. 80-84 Elizabeth Ave. PO Box 8700 PO Box 8700 PO Box 8700 Mount Pearl, NL St. John’s NL A1B 4J6 St. John’s, NL, A1B 4J6 Fax: (709) 729-0736 A1B 4J9 Fax: (709) 729-5756 Fax: (709) 729-7513

Target Population: Everyone

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 Delivering income support and other financial supports  Literacy and High School Equivalency programs and services  Providing employment and poverty reduction initiatives to individuals with disabilities  Working with employers, employees, and unions to foster a positive employment relations climate

Empower, The Disability Resource Centre 4 Escasoni Place, St. John's, NL A1A 3R6

Tel: (709) 722-4031 Toll Free: 1-866-722-4031 Website: www.empowernl.ca Fax: (709) 722-0147 Email: [email protected] TTY: (709) 772-7998

Mandate: To provide support, resources and opportunities for empowerment, which enable persons with disabilities to make informed choices about their lives.

Target Population: People of all ages who have any type/combination of disabilities.

Highlight of Programs / Services Offered:  Advocacy Services: Empowering the consumer to do their own advocacy, we help people build their own skills and determine their own approach to solve the problems they face.  Employer Supports and Services: Providing services, supports, and education to business, employers, government, and service providers, this program aims to showcase the value of hiring people with disabilities as a viable labour source.  Career Services: Offering help in a variety of ways as requested by the individual.  Independent Living Internships: Allows those with disabilities to access help within their own communities while providing an opportunity for them to provide the same services to others.  For additional information about interns available in your community, or if you are interested in becoming an intern, contact the IL Manager at 709-722-4031 ext 203, 866-722-4031, and Email: [email protected].  Peer Support: A number of groups provide opportunities to share and learn with those who have personally experienced a similar issue.  Peer Support Groups  Find a Support Group  Peer Support FAQ  Technology Services: Providing the tools and knowledge needed to access the internet and computers in general.

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 In the CAP room, there is a wide range of computer hardware and software all in a fully accessible environment. Anyone can come in and try out a piece of equipment to see what works best for them.  Adaptive Technology (AT) Program  AT Internship  Community Access Program (CAP)  Volunteer Services: Volunteers play an important role in ensuring programs and services are offered and the needs of those who use them are met. Click here for the Volunteer FAQ page.

Froude Avenue Community Centre 89 Froude Avenue, St. John’s, NL, A1E 3B8

Tel: (709) 579-0763 Website: ccnnl.ca/froude-avenue-community-centre/ Email: [email protected] Facebook: @FroudeAvenueCommunityCentre Fax: (709) 579-0548

Highlight of Programs / Services Offered:  Activities for Children/Youth: o Afterschool Program o Snack Program o Baking and Cooking Program o Homework Program o Tutoring Program o Recreation time o Kids Group o Teen Night o Programs for Adults: o Adult Cards and Bingo o Seniors Group o Services: o Community Health Nurse o Community Employment Facilitator . Resume Writing/Interview Skills o Photocopying o Faxing o CAP (Community Access Program) Site . Computer assistance . Printing

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. Training Sessions o Tutoring o Community rentals.

Employment and Social Development Canada (ESDC) 223 Churchill Avenue, St. John’s, NL A1A 1N3 Formerly Human Resources and Skills Development Canada General Inquiries: 1-800-O-CANADA (1-800-622-6232) Website: https://www.canada.ca/en/employment-social-development.html

Mandate: To build a stronger and more inclusive Canada, to support Canadians in helping them live productive and rewarding lives and improving Canadians' quality of life. Target Population: Everyone Highlight of Programs / Services Offered: ESDC provides a multitude of services and information:  Programs & Policy Development  Housing Benefits  Employment Insurance  Benefits Payment Calendar  Find a Job  Workplace Standards  Pensions and Retirement  Benefits by Audience  Disability Benefits  Corporate Information  Family Benefits  Public Pensions  Training  Campaigns  Funding Opportunities  Publications and Reports

John Howard Society of NL 342 Pennywell Road, St. John’s, NL, A1E 1V9

Tel: (709) 726-5500 Facebook: JohnHowardSociety Email: [email protected] Fax: (709) 726-5509 Website: johnhowardnl.ca Twitter: @JohnHowardNL

Highlight of Programs / Services Offered: Residential Services

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 Howard House: A community residential centre for adult male offenders on day parole, full parole, statutory release, a temporary release, or a probation order. (St. John’s).  West Bridge House: A community residential facility for male and female offenders released on Day Parole, Full Parole, Statuary Release, Temporary Absence or Probation Order (Stephenville).  Garrison Place: Provides permanent supportive housing to both male and female adults (St. John’s). Referrals come through End Homelessness St. John’s Coordinated Access.  Home For Youth: Young people participating in the program have been sentenced to a period of Open Custody by the Youth Court. (St. John’s)  Loretta Bartlett Home For Youth: Youth are sentenced to a period of Open Custody by the Youth Court and/or the Director of Child Youth, and Family Services can have a young person placed on an Order to Reside Designation. (Corner Brook). Employment/Training Services  C-STEP Program: Provides support to individuals who are looking to make positive changes in their lives. Employment Practioners will assist clients with educational/employment opportunities, as well as, helping with other community referrals.  Employment Programs: Linkages, Safety Courses, and First Aid are employment programs offered through the C-STEP program.  Youth Services Program: Provides supportive counselling and assistance to at-risk youth (offenders and ex-offenders), who are between the ages of eighteen and twenty-five, and need assistance with their career plans including educational, training and employment opportunities.  Record Suspensions: A record suspension (formerly pardon) allows people who were convicted of a criminal offence, but have completed their sentence and demonstrated they are law-abiding citizens for a prescribed number of years, to have their criminal record kept separate and apart from other criminal records. Counselling Services  Learning Resource Program (LRP St. John’s) and the Community Based Intervention Program CBIP Stephenville): Provides facilitated group programs or individual interventions to individuals with criminal justice involvement. The goal of programming is to deliver a diverse set of trauma informed, person centered programs that will assist participants with recovery and making positive life changes. LRP and CBIP offer the following programs: o Family Violence Intervention Program o Seeking Safety (recovery programs for addictions and PTSD) o Anger Management o Criminal Behaviour Awareness o Programming for individuals who have a history of sex offences o Impaired Driving Workshops o Father’s Parenting Program Prison Services

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 Annual Family Prison Visit: Selected families from various locations in Newfoundland and Labrador will visit inmates serving sentences in Federal Institutions in the Maritimes. Provides transportation and accommodations for families of Newfoundland inmates.  1-2-1 Prison Visitation Program: Offers support to prisoners during, and after, their imprisonment through contact with “friendship volunteers” from outside H.M.P. This is on a one-to-one basis.  Prison Library Program: The library at H.M.P. is staffed and operated by John Howard Society volunteers. Inmates have regular access to library resources. Other Services  Public Education and Advocacy

Junior Achievement of NL 3rd Floor, Delgado Building, 171 Water Street, P.O. Box 7468, St. John's, NL A1E 4V8

Tel: (709) 753-9533 Fax: (709) 753-2612 Email: [email protected] Website: http://janl.org

Mandate: To inspire and prepare young people to succeed in a global economy.

Target Population: Elementary, junior high and high school students.

Highlight of Programs / Services Offered:  JA helps shape our future leaders through innovative in-school and after-school business education programs.  Programs educate youth on workforce readiness, financial literacy, and entrepreneurship.  JA programs help students: o Explore future school and career options o Learn teamwork and communication skills o Gain creative problem-solving skills o Understand leadership and entrepreneurship o Discover budgeting and saving skills for independent living o And much, much more o Several programs are offered in Newfoundland and Labrador (2 in-school, and 1 after-school). o Programs are supported by local industry, service groups, and community groups. o JA brings real-world experience into the classroom through its network of trained volunteer mentors throughout Newfoundland and Labrador.

Learning Disabilities Association of NL 66 Kenmount Road, Suite 301, St. John's, NL, A1B 3V7

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Email: [email protected] Fax: (709) 753-4747 Tel: (709) 753-1445 Facebook: @LearningDisabilitesNL Twitter: @LDANL Website: www.ldanl.ca

Mandate: LDANL is a not-for-profit organization dedicated to the advancement of education, employment, social development, legal rights and general well-being of people with learning disabilities.

Target Population: Individuals with learning disabilities and their families

Highlight of Programs / Services Offered:  Resource Library  Support Services  Children’s Tutoring Programs  Advocacy  Assistive Technology Services  Presentations, seminars and workshops

MacMorran Community Centre 10 Brother McSheffrey Lane, St. John's, NL, A1B 5B2

Tel: (709) 722-1168 Fax: (709) 722-1885 Email: [email protected] Twitter: @Macmorrancc Website: ccnnl.ca/macmorran-community-centre/ Facebook: @macmorran.ca

Mandate: To provide access and equal opportunity for community members to participate in social, health, recreational, educational and employment programs and services; to provide opportunities for individual capacity building and collaborative, cooperative community development processes that will help provide and sustain a healthy, supportive and safe community.

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. The grades 4-6s participate in a recreation based program. This program consists of canoeing, archery lessons, professional zumba lessons, swimming, karate lessons and much more. . Registration is ongoing and it’s free! o Math Tutoring: We have a dedicated group of volunteers from St. Bon’s School who come faithfully to tutor our children. Call the Centre on Monday to register for tutoring on Wednesday. o Homework Haven: This program provides the opportunity for extra help with assignments, projects, etc or just a place to study and read. o Youth Group: For youth in grades 7-12. o Music Lessons: Piano, guitar, voice, etc. lessons offered to children ages 6+ and adults. For more info, contact Sonya at 722-1522.  Adult Programs: o Darts o Friendship Club: This group is for adult community members. It offers a chance to get together and play cards. o Afternoon Tea: Seniors 50+ are invited for a light lunch and games of Bingo. o Kettle is On: Free meal and a cup of tea. All community members are welcome. o Music Lessons: Piano, guitar or voice lessons are offered to ages 6 to adult. For more info, contact Sonya at 722-1522.  General services include: o Building rental o Gym space/fitness programs o Public computer and internet access o A Public Health Nurse and Nurse Practitioner o Clothing Room o Food Hampers

Multicultural Women’s Organization of NL (MWONL) Box #9, Nuport Building, 44 Torbay Road, St. John’s, NL A1A 2G4

Tel: (709) 726-0321 Website: www.mwonl.org/ Facebook: @MWONL.WOW Fax: (709) 726-0322 Email: [email protected] Email: [email protected]

Mandate: To deliver specialized services that facilitate the integration and full participation of newcomer, immigrant women and families from diverse background in the community. Women from diverse immigrant backgrounds are empowered to achieve their goals of advancing towards equality and becoming contributing members of our Canadian society. This gender-based organization delivers culturally appropriate services for the women and families who are culturally and linguistically diverse (CALD).

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Target population: Newcomer, Immigrant women and their families, seniors, International students and others who get benefitted from our programs.

Highlight of Programs / Services Offered: MWONL provides professional, gender-based, culturally competent, comprehensive services to meet the diverse needs of immigrant women and their families. Programs and services are easily accessible and are offered by skilled and dedicated staff supported by committed board members and volunteers. Programs and services include:  Violence Prevention  Information and Awareness Sessions  Social Empowerment Programs  Health and Wellness Programs  Seniors’ Programs  Children and Youth Programs  Social Programs (Art, Craft, Cooking, Movie and more)  Community Partnership  Career Development and Employment Support  Trans-Cultural Competency & Awareness (TCAA) Training  Leadership and Skills Development  Professional Social Work Counseling and Support  Volunteer Development Programs  Resource Directory (a listing of interpreters)

Newfoundland and Labrador Association for Community Living 74 O’Leary Avenue, P.O. Box 8414, St. John’s, NL, A1B 3N7

Tel: (709) 722-0790 Fax: (709) 722-1325 Email: [email protected] Instagram: @nlcommunityliving Facebook: @NLACL Twitter: @NLACL Website: http://www.nlacl.ca/

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 The maintenance of a resource centre containing literature and videos on numerous topics.  Provincial Incentive Program – This program promotes the uptake of the Registered Disability Savings Plan (RDSP) throughout the province by providing eligible individuals with an opportunity to participate in RDSP information sessions, as well as receiving a one-time $150 stipend from the NLACL as an extra incentive to set up a RDSP. Access the form here.  SET Mentoring – Helping students with Intellectual Disabilities transition from high school  Ready, Willing, and Able – Working with employers to encourage inclusive hiring practices  Changing Lives, Changing Communities – A community engagement program  Transitions – Working with individuals with a disability to discover their path to full community inclusion.

NL Organization of Women Entrepreneurs (NLOWE) 2nd Floor Regatta Plaza II, 84-86 Elizabeth Avenue, St. John's, NL A1A 1W7

Tel: (709) 754-5555 Email: [email protected] Website: www.nlowe.org/ Twitter: @nlowe_org Facebook: @nlowe.org Instagram: @nlowe_org LinkedIn: @NLOWE Youtube: @NLOWE Fax: (709) 754-0079

Mandate: Provide the support women entrepreneurs need to overcome challenges and take advantage of opportunities as they a venture or grow an existing business. NLOWE provides programs and services that connect and support women within Newfoundland and Labrador to start, grow and advance their businesses.

Target Population: NLOWE’s target population include women in business.

Highlight of Programs / Services Offered:  NLOWE offers various services free of charge, no matter where you live. Business Advisors are located in every region of the province and can travel to you.  NLOWE offers business counseling services for start-up businesses that includes business concept assessment, business plan counseling, advice on conducting market research, assistance in identifying sources of financing, access to Self-Employment Assistance Program and access to networking opportunities.  NLOWE also provides one-on-one training opportunities for businesses that want to grow. These services include business diagnostic assessment, business plan development, financial and growth analysis, human resource strategy development and business management training assessment.

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 Along with one-on-one training NLOWE offers training programs include Mastermind Groups, Boost, as well as various other training workshops that are offered throughout the year.

New Hope Community Centre - Salvation Army George Street United Church, 25 Buchanan Street, St. John’s, NL, A1C 0A4

Tel: (709) 739-0290 Fax: (709) 739-0288 Twitter: @SalArmyNL Facebook: @salvationarmyNL Website: www.salvationarmy.ca/newfoundland

Captain Tony Brushett, Executive Director: [email protected] Denise Miller, Community Ministries Senior Worker: [email protected] Gail gilsborg, New Hope Clinic: [email protected] Jane Coombs, Employment Services Coordinator: [email protected] Danielle Chafe, Program Coordinator/Administration [email protected] Mona Simms, Receptionist, [email protected]

Mandate: To promote the opportunity for personal growth and empowerment by responding to the physical, emotional and spiritual needs of the individual in a holistic manner Target Population: Marginalized population (adults)

Highlight of Programs / Services Offered: Support Services:  Community navigator assists individuals in finding housing, applying for income support, making medical appointments or getting referrals to other services, etc.  Spiritual Guidance and Direction provided by onsite chaplain/executive director.  Friendship Corner providing a meal and socialization.  Wellness Drop in Group.  Coffee/Social Times is held for those who come early for lunch. The Centre provides a time to connect with a mental health social worker.  New Hope Employment Programs give individuals who are not eligible for training under employment insurance programs an opportunity to further their skills and get professional assistance to get back into the workforce. This is a 12 week program (9 in the classroom, 3 on work placement) that is offered at the Centre. Staff from the College of the North Atlantic delivers programs in Retail Skills (offered each January) and Building Service Work (offered each September).

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 New Hope Clinic is a health care clinic developed in partnership with Eastern Health, providing medical services to individuals in the downtown core who do with a Nurse Practitioner  Chiropractic services held Tuesdays and Fridays.  New Creations (Crafts and Hobbies program).  In-house clinics such as flu shot and tax preparations are held seasonally with participation by Eastern Health and the Revenue Canada Agency.  Various programs throughout the year such as Sally Ann’s Pantry, Life’s etc.

NL Association for the Deaf 3rd Floor, 21 Merrymeeting Road, St. John's NL A1B 3K3

TTY/Voice: (709) 726-6672 Fax: (709) 726-6650 Email: [email protected] Website: www.nlad.org Facebook: @NLAssociationofthedeaf Youtube: NLAssociationofthedeaf

Mandate: To protect and promote the rights, needs and concerns of people who are profoundly Deaf or who communicate in American Sign Language within the Province of Newfoundland and Labrador Target Population: People who are profoundly Deaf or who communicate in American Sign Language

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o Contact our Community Support Worker Megan at [email protected]  Health and Wellness Counselling Services: Provides a friendly, confidential and non-judgmental environment where individuals who are culturally Deaf can find support and encouragement for the many problems that can happen during the path of life. Health & Wellness Counselling Services offers assistance to individuals dealing with: o Anxiety o Depression o Deaf Identity o Abuse o Feeling Lonely o Grief & Loss o Addictions o Family Problems o Life Changes (new job, relationships, health concerns)

NL Federation of Labour Street Address: 330 Portugal Cove Place, St. John’s NL A1A 4Y5 Mailing Address: P.O. Box 8597 St. John’s NL A1B 3P2

Tel: (709)754-1660 Fax: (709)754-1220 Email: [email protected] Website: www.nlfl.nf.ca/ Twitter: @NLFL_Labour Youtube: NLLABOUR Facebook: @NLFED

Mandate: NLFL advocates for improved workplace rights and stronger laws including occupational, health and safety laws as well as workers’ compensation and Employment Insurance programs that are fair and there when people need them.

Target Population: All workers in Newfoundland and Labrador.

Highlight of Programs / Services Offered:  NLFL fights for better labour laws and strong, accessible public services such as universal health care, education, worker training, elder/home care and child care and early learning.  Committees are an important vehicle for the advocacy work that the federation does on behalf of working people.  Education Committee: Works with NLFL affiliates, the Canadian Labour Congress, and other committees of the Federation to establish or coordinate educational sessions, workshops, school visits, training programs or Conferences as determined by the Executive Council.  Occupational Health and Safety Committee: Liaises with the NL Advisory Committee on OHS, and regularly updates affiliates and the NLFL Executive Council on matters affecting health and safety in the Province. The Committee engages in political action as required to promote worker friendly legislation.

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 Women’s Committee: Identifies issues that affect women workers in their unions, workplaces and their communities, and endeavors to build the capacity of women as activists and future leaders. The Committee monitors legislation and social policy that impacts women and develops strategies for education and political action for union members.  Worker’s Compensation Committee The Workers’ Compensation Committee shall consult with regulatory bodies as required about issues concerning Workers’ Compensation. The Committee will engage in any political action as required to promote worker friendly legislation. The Committee will update and take direction from the NLFL Executive Council as necessary.  Youth Committee: Identifies issues that affect young workers in their unions, workplaces and communities, and endeavors to build the capacity of young workers as activists and future leaders.  Human Rights Committee: Works with NLFL affiliates and the Canadian Labour Congress to identify human rights issues that impact our membership in their union, workplace, and community and endeavor to build the capacity of under-represented workers as activists and future leaders.

Office of Employment Equity for Persons with Disabilities – Gov. NL 50 Mundy Pond Road, P.O. Box 8700, St. John’s, NL, A1B 4J6

Tel: (709) 729-5881 Toll Free: 1-888-729-769 Email: [email protected] Fax: (709) 729-6737 Website:exec.gov.nl.ca/oeepd Email: [email protected]

Mandate: To increase the representation of persons with disabilities employed in the Provincial Public Service

Target Population: Persons with disabilities throughout Newfoundland and Labrador

Highlight of Programs / Services Offered:  Opening Doors Program  Wage Subsidy Initiatives  Student Summer Employment Program  Career Development Services

Office to Advance Women Apprentices (OAWA) 89 McNamara Drive, Paradise, NL A1L 3W2

Website: www.womenapprentices.ca Tel: (709) 757-5434 Email: [email protected] Fax: (709) 757-5437 Facebook: @OfficetoAdvanceWomenAppretinces Twitter: @OAWANL

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Mandate: OAWA is dedicated to ensuring that there are employment opportunities for female apprentices who have graduated from the various trades training programs. The Office works with female apprentices after completing their in-school training to connect them to employers, unions, government and training institutions with the ultimate goal of helping them achieve journeyperson status.

Target Population: All female tradespersons or students currently enrolled in a trades training program, as well as partners including employers, unions, government and training institutions Highlight of Programs / Services Offered:  Maintains a registry database of female tradesperson which identifies their trade, level of apprenticeship, employment status, and resumes. This database is continually updated as more women enter the trades, and helps connect prospective employers to qualified women tradespersons looking for apprenticeships.  The Wage Subsidy Program assists employers with the costs associated with hiring apprentices.  The Mentorship Program allows female tradespersons to mentor new women entering the trades, women interested in taking a trade, and high school girls who are taking skilled trade classes.

Rabbittown Community Centre 26 Graves Street, St. John's, NL A1B 3C5

Tel: (709) 739-8482 Email: [email protected] Website: www.rabbittown.ca Fax: (709) 739-8472 Facebook: @RabbittownCommunityCentre

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 Employment and Career Services offers resume writing, job search assistance and program referrals. They also maintain a job board, with new jobs and volunteer opportunities added weekly.  Photocopying and faxing.

Refugee Immigrant Advisory Council 362 Water Street, St. John's NL, A1C 1C7

Tel: (709) 754-4122 Fax: (709) 754-4102 E-mail: [email protected] Twitter: @riac_ca Website: www.riac.ca

Mandate: To create a community that is inclusive and free of prejudice; that celebrates the diversity of all its members; and that supports the rights of all people to enjoy freedom from persecution, danger and oppression.

Target Population: Refugees and immigrants, international students, temporary foreign workers, family members, and newcomers from anywhere in the world, including other parts of Canada. Highlight of Programs / Services Offered: Through our services and supports, we enable and empower people of diverse origins in making Newfoundland and Labrador their home; and try to enrich the province by facilitating cultural sharing across communities, sectors and institutions. The RIAC fulfills their mandate via four major programs:  Advice: We facilitate participation, rather than integration, of refugees and immigrants in our communities. We also offer advice and guidance on a variety of community needs, including: o Legal and financial consultations o Business incorporation o Job skills and placement o Translation services o Immigration and citizenship assistance  Awareness and Diversity: We aim to enrich our communities. We do so through a variety of outreach and awareness programs such as: o Events o Community activities o The Coalition for Richer Diversity (CORD) o Solution groups: from employment to mental health and others o Promotion, awareness and acceptance of diversity o Our “Art Gallery” hosts refugee and immigrant artwork  ESL Language Help: Our English as a Second Language Help Program will provide newcomers with the skills to be able to live an independent and productive life in Canada.

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 Volunteer and Internship: We enhance our own operations at every possible opportunity. We have a dedicated team of staff and volunteers, who through ongoing training programs are constantly learning and growing in their roles, to find the best way possible to deliver our services and programming to our members and the community at large.

Service Canada St. John's Service Canada Centre: Building 223, 223 Churchill Avenue, Pleasantville, St. John's, NL

Toll-Free: 1 800-622-6232 TTY: 1-800-926-9105 Fax: 1-613-941-1827

Website: www.canada.ca/en/employment-social-development/corporate/portfolio/service- canada.html

Mandate: To improve the delivery of government programs and services to Canadians, by making access to them faster, easier, and more convenient Target Population: Everyone

Highlight of Programs / Services Offered: Service Canada is the Government of Canada’s one-stop service delivery network. In partnership with other departments, agencies, and levels of government, SC offers Canadians an easy point of access to a wide range of the programs and services they need through the Internet, by telephone, in person, or by mail, whether at Service Canada Centres or through outreach sites. Services include:  All Canadians o Apprenticeship Grants o Job Bank o Labour Market Information o Passport Application o Social Insurance Number Application  Employers and Organizations o Canada Summer Jobs o Funding Programs o Human Resource Management o Labour Market Information o Record of Employment o Work-Sharing  Families and Children o Canada Child Benefit o Canada Education Savings Grant o Canada Learning Bond o Canada Pension Plan Children's Benefits o Employment Insurance Compassionate Care Benefits

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o Employment Insurance Family Supplement o Employment Insurance Maternity and Parental Benefits o Employment Insurance special benefits for Parents of Critically Ill Children  Labour and Workplace Information o Federal Worker's Compensation o Fire Prevention o Labour Standards o Occupational Health and Safety o Wage Earner Protection Program o Workplace Equity  Newcomers to Canada o Foreign Credentials Referral  People with Disabilities o Canada Pension Plan Disability Benefits  Seniors o Allowance Program o Allowance for the Survivor Program o Canada Pension Plan Retirement Pension o Guaranteed Income Supplement o International Benefits o Old Age Security  Veterans o Veterans Affairs Canada  Workers o Employment Insurance Fishing Benefits o Employment Insurance Regular Benefits o Employment Insurance Sickness Benefits o Employment Insurance and Workers and/or Residents Outside Canada  Youth and Students o Canada Summer Jobs (CSJ) o Career Focus o Skills Link

Single Parent Association of Newfoundland PO Box 21421, St. John's, NL A1A 5G6

Tel: (709) 738-3401 Food and Clothing Outlet: (709) 739-0709 Email: [email protected] Fax: (709) 738-3406 Website: www.envision.ca/webs/span/ Facebook: @SPANL

Mandate: To provide services and support for single parent families in Newfoundland and Labrador.

Target Population: Single Parents and their families.

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Highlight of Programs / Services Offered:  Information and referral  Crisis intervention  Food and clothing distribution outlet  Employment Support Program  Back to School Project  Christmas supports  Prom Dreams

Spinal Cord Injury Newfoundland and Labrador Suite 101, 10 Austin St. , P.O. Box 21284, St. John’s, NL, A1A 5G6

Youtube: Spinal cord Injury NL Tel: (709) 753-5901 Toll-Free: 1-877-783-5901 Facebook: @SpinalCordInjuryNL Email: [email protected] Twitter: @SCI_NL Website: www.sci-nl.ca Fax: (709) 753-4224

Mandate: To assist persons with spinal cord injuries and other physical disabilities to achieve independence, self- reliance and full community participation. Formerly the Canadian Paraplegic Association of Newfoundland.

Target Population: Persons of all ages with disabilities

Highlight of Programs / Services Offered:  Career and Employment Services: Assists individuals to identify vocational alternatives and obtain employment consistent with their values, abilities and interests. Employers can also use this service to evaluate work site accessibility and job accommodation.  Peer Support Counselling: Someone who has been there can act as a mentor and role model to encourage and sustain the client through the challenges they face.  Peer Reach Out Program: Spinal Cord Injury Newfoundland and Labrador’s Peer Reach Out Program presents a unique opportunity to connect with those outside the normal reach of support through technology.  SCI NL Peer Grub Club: Each month Spinal Cord Injury Newfoundland and Labrador host a Peer Support Event at the Miller Centre for Individuals currently in rehabilitation, their families and individuals with a spinal cord injury who have integrated back in to the community. o The Event is filled willed with great conversation about life after a spinal cord injury including an opportunity to share experiences with someone who has been there, ask questions, develop a relationship with others who have and are going through the same changes and most importantly there is food and good times as well.

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 Quality of Life Program: Individuals living with a mobility disability or have an individual with a mobility disability living at home may receive assistance from SCI NL to access or raise funds to offset their enormous financial burdens. These funds provide payments directly to the service providers who offer products and services that will promote independence, self-reliance and full community participation.  Online services include: the Swap n Shop, which provides an online forum for buying, selling, and trading equipment, wheelchairs, lift equipped vehicles and other related items; and the Accessibility Roadmap, which is a tool designed to assist individuals with a spinal cord injury or significant mobility impairment identify accessible locations while travelling across the island of Newfoundland and Labrador.

First Light (Formerly St. John’s Native Friendship Centre) 716 Water Street, St. John's, NL, A1E 1C1

Tel: (709) 726-5902 Shelter: (709) 726-5970 Website: www.sjnfc.com Fax: (709) 722-0874 Email: [email protected] Facebook: @SJNativeFriendship

Highlight of Programs / Services Offered: Community Programs:  Inuit Gathering Circle  Community Cultural Circle  Men's Drumming  Women’s Zumba, co-ed Yoga, and volleyball. Competitive teams also play each Monday in the St. John’s Metro Volleyball League.  Tea & Sharing  Mi'kMaq Women's Circle  Community Craft. Youth Programs:  Youth Employment Services  Youth Drumming  Play Group  Turtle Island Summer Camp  After School Program:  The Royal Eagles Backpack program: Returning to school in the fall can be a very stressful time for students and their families. Often, a major stressor is the added expense of school supplies.

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 Healthy Snack Program: Funded by the Kids Eat Smart Foundation, the Healthy Snack Program provides participants with a nutritional snack daily.  Homework Program: September to June, Monday to Friday staff are available between the hours of 2:00pm-4:00pm for homework help or tutoring. Tutoring occurs at the request of parents or youth. Staff are available to work one on one with youth to help meet their individual needs. Other Supports:  Employment and Housing Services  Aboriginal Diversity Training  Shanawdithit Shelter  Aboriginal Arts Program  Healing Circle  Spirit Horse  Counselling  Cultural Support  Aboriginal Patient Navigator Program: a link between Aboriginal communities and Eastern Health.

St. John’s Military Family Resource Centre 145 Churchill Avenue, St. John's, NL A1A 0N9

Tel: 709-570-4636 Toll Free: 1-877-280-3636 Instagram: @st.johns_mfrc Twitter: @SJMFRC E-mail: [email protected] Fax: 709-722-3145 Website: www.cafconnection.ca/St-John-s/Home.aspx Facebook: @stjohnsmfrc

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 The MFRC refers military members and their families to various Career work Centres in St. John’s and surrounding areas.  Prevention, Support and Intervention seeks to promote strong and resilient Military Families. PSI services are heavily focused on empowering individuals and families through education and prevention, assessment and referral services, crisis support and short-term intervention. The PSI Coordinator will work with individuals and family members to develop action plans to help better manage crisis and periods of high stress.  The Family Liaison Officer is a MFRC social worker who is co-located within the Integrated Personnel Support Centre, connecting both centres to ensure that the widest variety of support is offered to families of CF personnel who are coping with an illness, injury or special need. Family Liaison Officers also provide tailored assistance to the families of the fallen, including professional counselling and referrals to appropriate civilian resources.

Stella’s Circle Administration Offices: 142 Military Road, St. John’s, NL A1C 2E6

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application or form to complete; simply drop in or contact us for assistance.  Naomi Centre 4 Patrick Street, St. John’s, NL A1E 2S6 (709) 579-8641 o An emergency shelter that offers safe and supportive temporary housing for women aged 16-30 within a harm reduction model. o Accepts self-referrals or referrals from others including health care providers, family counselling agencies, government departments, or family and friends of individuals needing emergency housing.  Jess’s Place 84 Prescott Street, St. John’s, NL A1C 3S9 (709) 738-0457 o Transitional housing program for women 18+ in recovery from addiction. o Up to three women share a house, live independently, and care for their own needs. o Accepts self-referrals or referrals from others.  Front Step 84 Prescott Street, St. John’s, NL A1C 3S9 (709) 738-0457 o A community-based program offering personalized support services and housing for youth and adults who have experienced the longest and most frequent episodes of homelessness. o Accepts self-referrals or referrals from others.

Real Help: Stella’s Circle offers a range of residential, community and correctional based counselling services to support people through life’s challenges. Stella’s Circle believes that with the necessary supports people can flourish. Programs include:  Emmanuel House 83 Cochrane Street, St. John’s, NL A1C 3L7 (709) 754-2072, [email protected] o Men and women over the age of 18 can live while they address their social and emotional challenges. o Participants stay for a four-month period and take part in individual counselling, therapeutic groups, and life skills support. o We accept self-referrals or referrals from others.  Community Support Program (CSP) 114 Cabot Street, St. John’s, NL A1C 1Z8 (709) 738-5590, [email protected] o Provides intensive assistance to men and women with complex mental health needs over the age of 18. o The goal of the program is to improve the overall quality of participants’ lives, and to reduce the length and number of admissions to hospitals and prisons.  Just Us Women’s Centre

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142 Military Road, St. John’s, NL A1C 2E6 (709) 738-0658, [email protected] o Provides counseling and support to women over the age of 18 who have been in conflict with the law. o We accept self-referrals or referrals from others including correctional supervision programs, court programs, health care providers, and agencies that provide services to women.

Real Work: Stella’s Circle offers a range of employment and education programs to assist people with limited work experience or interrupted career paths find and maintain employment. Programs include:  Social Enterprise Training: o The Hungry Heart Café offers training to help people enter the food service industry as cooks, servers, or kitchen staff. o Clean Start provides on-the-job training in office cleaning and maintenance. o The Trades Helper Program allows participants to gain practical experience in the construction trades. o CanDo! transitionary work program for adults who have experienced serious mental health issues or have other significant barrier to employment. o Employment Counselling & Support Transition Groups o Adult Basic Education (ABE) Level 1

Student Volunteer Bureau 1 Arctic Avenue, Memorial University Centre, UC 3011, St. John’s NL A1B 1T0

Tel: (709) 864-4301 Email: [email protected] Website: www.mun.ca/volunteer Facebook: @SVBMUN Twitter: @svbmun Instagram: @svbmun

Mandate: Our mission is to give Memorial students a platform to promote volunteerism, to support students in their self-development, and to create a community of MUN volunteers. Aligning with Memorial's Department of Student Life’s goal of empowering students to connect, engage, and belong and MUN Students’ Union’s goal to unite all undergraduate students, the SVB aims to become a household name within the Memorial and St. John’s communities while weaving volunteerism into the essential fabric of the MUN student experience.

Target Population: MUN students, however, the website is an amazing resource for all ages looking for volunteer placements.

Highlight of Programs / Services Offered:  The Volunteer Incentive Program (VIP) was created to recognize and encourage student involvement in volunteer and leadership activities. Participants in the VIP

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will enter at the Bronze level, and ascend through Silver, Gold, and Platinum. The program is designed for volunteerism and self-awareness, as each participant progresses through their university careers.  For more information, click here.  Our Volunteer Assistant (VA) positions are senior volunteer roles. Most VA's have already volunteered extensively before starting at the SVB and want to pay that experience forward! As a VA, you will use your volunteer experience to help other students find meaningful placements. VA's also assist in the facilitation of the SVB's programs and events such as the VIP, GIVE, the VIP awards, and MUN Volunteer Day.  Connecting Memorial University students with volunteering opportunities.  Promoting volunteering opportunities at other organizations; as well as offering tips and tricks for running programs and events.

The Vera Perlin Society PO Box 7114, St. John's, NL A1E 3Y3

Tel: (709) 739-6017 Email: [email protected] Facebook: @Vera Perlin Society Fax: (709) 739-5532 Website: www.veraperlinsociety.ca

Mandate: To encourage personal growth, to foster financial independence and to promote community integration of individuals with developmental disabilities. To secure and/or provide quality service and support for all individuals with a developmental disability and their families in the St. John’s and surrounding areas, enabling them to participate in all areas of community living Target Population: Individuals with developmental disabilities aged 18+ in St. John’s and surrounding areas

Highlight of Programs / Services Offered:  Career Development: The Perlin Centre offers a variety of quality day programs to individuals with developmental disabilities 18 years of age and older living in St. John’ s and the surrounding areas. The Perlin Centre is located at 350 Pennywell Road West and that hours of operation are 8:30AM-4:00PM.  Employment: The Employment Division attempts to provide the best possible ways and means to access community based employment opportunities. Programming includes: o W.O.R.C. (Work Orientation Rehabilitation Centre): The W.O.R.C program matches employer needs with client abilities. o Supported Employment: Works to secure community based paid employment for individuals with a developmental disability. o C.E.E (Career Education and Exploration): A pre-employment skills program for adults with a developmental disability. This program is housed out of the College of the North Atlantic (Prince Philip Drive Campus), and runs from September to June.

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o The Button Shop: The clients who work at The Button Shop can choose to either work full or part time. All work completed at The Button Shop is done on a contract basis which is secured through the business community. You can contact the Button shop at 738-1500, Fax: 738-1744, [email protected], or at 235-237 Pennywell Road. o Community Living: The Community Living Division is responsible for addressing the needs of individuals and families in the areas of: o Early Childhood; Case Counseling; Residential; Respite/Recreation. o Programming in this area includes: o Pilot Night Program: This program has a specific focus and addresses an activity in which clients would have an interest. o Recreation: The goal of this program is to provide a quality recreation day program to school children and young adults living with a developmental disability during the months of July and August. o Social Program: The Vera Perlin Society offers a number of social activities throughout the year which enables clients with developmental disabilities to participate. o Day Program: The Vera Perlin Society offers a quality structured day program to individuals with developmental disabilities 18 years of age and older living in St. John’s and surrounding areas with an opportunity for employment through the Employment Division of the Vera Perlin Society. . Special Projects include the tax clinic, Christmas hamper project, Easter hamper project, and a 4th Year Nursing Student internship.

Virginia Park Community Centre 51 Harding Road, PO Box 21011, St. John's, NL, A1A 5B2

Tel: (709) 579-4534 Fax: (709) 579-4539 Facebook: @virginiaparkcommunitycentre Twitter: @VirginiaParkCC Website: ccnnl.ca/virginia-park-community-centre/ Email: [email protected]

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 Career, Training and Employment Counselling: Community Employment Facilitator  Teen / Youth Basketball Programs, Co-ed Youth Night;  After-School Program; Homework Haven  Teen Night Program; Youth Leadership Program, Duke of Edinburgh Program  Saturday Recreation Program  Summer Day Camps , Teen Outings  Special Events / Activity Room Rentals  50+ Quilting Group  50+ Club, Cards nights, outings, events  Seasonal Events  Workshops, public presentations, training events

Women in Resource Development Corporation (WRDC) 175 Hamlyn Road, St. John’s, NL A1E 5Z6

Tel: (709) 738-3713 Toll Free: 1-800-738-3713 Fax: 9709) 738-3743 Email: [email protected] Website: www.wrdc.ca Twitter: @WRDC_News Facebook: @wrdcnews Instagram: @wrdc_news LinkedIn: WRDC

Mandate: Women in Resource Development Corporation (WRDC) is a provincial non- profit organization committed to increasing women’s participation in trades and technology.

Target Population: Women in trades and technology careers

Highlight of Programs / Services Offered: With both private and public funding, WRDC, and its Educational Resource Center (ERC), offer a variety of programs and services to address the challenges surrounding the attraction, recruitment, retention, and advancement of women in these sectors. WRDC offers these programs and services at no charge thanks to the support of Industry partners and the Department of Advanced Education, Skills and Labour, Government of Newfoundland and Labrador. WRDC key activities include:  Career exploration programs;  Career counselling and employment assistance services;  Recruitment and retention consultation and training for employers; and  Collaborating with key stakeholders such as training institutions, employers, labour unions, government departments and community groups to identify solutions to issues commonly identified by women in trades and technology.

Women in Science and Engineering NL (WISENL) P.O. Box 23176, Churchill Square, St. John’s, NL A1B 3J9

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Tel: (709) 864-2484 Email: [email protected] Twitter: @WISE_NL Website: www.wisenl.ca Facebook: @WISENL

Mandate: To increase the participation of women in science, technology, engineering and mathematics careers by increasing awareness that these professions are rewarding and exciting options for women. To provide mentoring, professional development and networking opportunities to facilitate the success of women in these fields, and advocate for equitable workplaces. Target Population: Women in Science and Engineering in Newfoundland and Labrador.

Highlight of Programs / Services Offered:  Speaker Series  Workshops  Mentorship Program  Indigenous Youth Conferences  WISE Student Summer Employment Program (SSEP) for High School females  CareerLinks: Smart Choices for Women o An interactive tool that connects users to career information on science, engineering, trades, and technology (SETT).  WinSETT Leadership Program o Professional development workshops tailored to early and mid-career female engineers, scientists, technologists, and tradespersons in science and technology based sectors.  Post-Secondary Students: o WISE US for undergraduate students o WISE GSS for graduate students . In addition, WISENL members can take advantage of: o Monthly meetings o Networking sessions o E-mail connections o Career talks o Workplace tours o Social activities o Science fairs awards o Youth group mini training sessions (e.g. Girl Guides)

WorkplaceNL (Formerly Workplace Health and Safety Commission) 146 – 148 Forest Road, PO Box 9000, St. John's, NL A1A 3B8

Tel: (709) 778-1000 Toll-Free: 1-800-563-9000 Email: [email protected] Fax: (709) 738-1714 Facebook: @WorkPlaceNL Website: www.workplacenl.ca

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Mandate: The Commission strives to reduce the impact of workplace injuries by providing the highest level of service to workers and employers. The Commission’s goal is to foster a culture of safety in Newfoundland and Labrador where workplace accidents are unacceptable, particularly with young workers. Target Population: Workers and Employers in Newfoundland and Labrador.

Highlight of Programs / Services Offered:  For Workers:  Click here to submit a new claim. o Worker Services: . Medical Management . Labour Market Re-entry . Appealing a Decision . Workers’ Advisor o Worker Benefits: . Health Care Benefits . Wage Loss Benefits  “Early and Safe” Return-to-Work Programs  Fair Compensation for Injured Worker/Dependents  Raising awareness of the factors that can impact well-being in the workplace, such as unsafe working conditions and job-related factors such as heavy workloads, long working hours and inadequate training  Targets young workers through prevention education activities to work towards transforming attitudes and behaviours related to safety

Writers For Hire – Writers Alliance of Newfoundland and Labrador 223 Duckworth Street, Suite 202. Haymarket Square, St. John’s, NL A1C 6N1

Tel: 709.739.5215 Toll free: 1.866.739.5215 Email: [email protected] Website: http://wanl.ca/ Facebook: @writersalliance Twitter: @WANL

Mandate: Founded in 1987, the Writers’ Alliance of Newfoundland and Labrador (WANL) contributes to a supportive environment for writing in the province; works to nurture and inspire writers at all levels and stages of their careers; fosters public recognition of NL writers; advocates for the well-being of writers; and promotes the enhancement of the literary arts in the province and beyond.

Target Population: WANL is a not-for-profit, member-based organization. Membership is open to anyone with an interest in the writing/publishing sector. Highlight of Programs / Services Offered:  Manuscript Evaluation Service: The Manuscript Evaluation Service is designed for writers at all levels who are interested in having their manuscript evaluated by

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a qualified writer and who are willing to hear constructive criticism. It can be particularly valuable for writers living in rural areas where access to workshops and other literary opportunities are limited.  Mentorship Program for Emerging Writers: The apprentice position is designed for writers who have a substantial work-in-progress and who are committed to the creative development of their writing. The mentor position is designed for writers with a history of publication and a commitment to the craft of writing.  The Write Coast Podcast  Writers for Hire: A directory of writers in Newfoundland and Labrador available for hire. WANL works to enhance and protect the rights of our writers and has identified the right to be fairly compensated for their work as a high priority for our members. o Writers must be paid for their services, including readings, manuscript evaluations, proposal writing, editing, school visits, etc (funding for some of these activities, such as school visits, may be available through sources such as the Newfoundland and Labrador Arts Council and school boards). . Workshops: Workshops are offered at various times throughout the year. o Workshops have included topics on both the craft and business of writing, such as creative non-fiction, advanced poetry, character development, writing dialogue, grammar basics, book reviewing, play writing, script writing, digital marketing, taxes and the writer, writing for radio, editing, creative writing for youth, and more.

YMCA of Newfoundland and Labrador Ches Penney Family YMCA: 35 Ridge Road, PO Box 21291, St. John's, NL A1A 5G6

Tel: (709) 726-9622 Fax: (709) 576-0410 Email: [email protected] Website: www.ymcanl.com Facebook: @ymcanl Twitter: @YMCAofNL Instagram: @ymca.nl LinkedIn: linkedin.com/company/ymcanl/

Target Population: Individuals and families of all ages. Financial assistance for memberships and services is available. Highlight of Programs / Services Offered:  Child and Family Services: Preschool; All-day Childcare; Part-day Childcare; After-school and school-age programs, day camps.  Employment and Enterprise Services: Business Planning; Self-Employment Assistance Program; Youth Programs; Education Programs

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 Health, Fitness and Aquatics: Conditioning Centres; Pool; Recreational/ Sport Programs; Teen and Adult Sport Programs; Group Fitness Classes; Court Sports; Child Minding and Supervision Services; Canada Fitness Leader Training and Certification; Swim Lessons for All Ages; Lifesaving/ Lifeguarding Courses.

YMCA Summer Work Student Exchange

Toll-Free: 1-877-639-9987 Email: [email protected] Facebook: @YMCAExchanges Twitter: @YMCAExchanges Website: www.summer-work.com

Mandate: The YMCA Summer Work Student Exchange Program (SWSE) is a non- profit program that offers the opportunity for 16-17 year old youth to participate in a 6- week exchange to Quebec. This program enhances personal growth, community involvement, and leadership. Target Population: Youth aged 16-17 in St. John’s and surrounding areas.

Highlight of Program / Services Offered:  The program runs for six weeks in the summer, beginning in early July and ending mid-August.  Each participant will be provided with a work placement where they will be assigned an employment mentor, giving them an opportunity to gain paid work experience.  During the program duration, participants stay with a host / host family and, in most cases, whenever possible; a participant stays in their home as well. We do our best to find each student a job close to their homestay.  Participants are grouped together (up to 10 youth per community) and collaborate with their local coordinator to organize an agenda of activities to better know their new community and each other.  Participants are supported by our local coordinators, all post-secondary students, who are trained to help them navigate their way through this great journey.  The cost of participation is $100. o You can access the online application forms here. For additional information, consult the Student Guide here.

Youth Canada (Website)

Tel: 1-800-O-CANADA (1-800-622-6232) Fax: 1-819-997-1820 TTY: 1-800-926-9105 Facebook: @LeadersToday Instagram: @leaderstoday Website: www.canada.ca/en/services/youth.html

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Mandate: To be a one-stop online access point for youth-related employment information on the internet. The Youth Canada webpage is an information hub used to provide the resources formerly provided by the Service Canada Centres for Youth

Target Population: Canadian youth and employers

Highlight of Programs / Services Offered:  The YC website provides information on Government of Canada services that are available for youth and employers. o Resume Writing o Find Work  Youth and Student Employment o Student Loan Calculator o Explore Careers o Training o Education  It acts as an online first point of contact to find the information/services youth need, providing links and resources for unemployed youth about available programs and services to facilitate job searching, furthering their education, and seeking out government benefits if they are in need of money while unemployed.  The YC website also provides information for employers of youth, facilitating their employment by linking to various programs that will fund youth employment initiatives.

Youth Ventures Provincial Office: 19 Old Placentia Road, Suite 2A Mount Pearl, NL A1N 4P4

Tel: (709) 745-4406 Facebook: @YouthVenturesNL Twitter: @YouthVentures Instagram: @youthventuresnl Toll-free: 1-800-833-1829 Website: www.youthventuresnl.com Fax: (709) 745-4414 Email: [email protected]

Mandate: Youth Ventures empowers young people to turn their hobbies, interests, and passions into money making profitable ventures. Target Population: Youth age 12-29

Highlight of Programs / Services Offered:  Youth Ventures empowers young people to turn their hobbies, interests and passions into money making profitable ventures.  The program itself is available to students across the province from May- September every year, however, the Provincial Coordinator is available year round for anyone that still needs assistance or has any questions regarding their business.

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 Youth Ventures is there from the very beginning to help students come up with an idea; create a business plan; do market research; find financing to get the business up and running; and to provide marketing support.

JUSTICE

Access to Justice NL – The Canadian Bar Association 55 Elizabeth Avenue, Box 16, St. John’s, NL, A1A 1W9

Tel: (709) 579-5783 Email: [email protected] Website: nl-cba.org/For-The-Public Twitter: @CBA_News Facebook: @CanadianBarAssociation

Mandate: The intention of this clinic is to offer summary legal advice, on a pro bono basis, to self- represented litigants either contemplating starting a Small Claims Court matter or with an ongoing Small Claims Court matter. Target Population: Individuals seeking assistance for small-claims court matters.

Highlight of Programs / Services Offered:  Clinic clients will meet with a volunteer lawyer who can provide basic legal assistance and guidance. Volunteer lawyers will not appear in court or complete any legal documents for clinic participants. The maximum time for each appointment is 25 minutes.  Clinics are held monthly at the Supreme Court, General Division, 309 Duckworth Street, St. John's. Appointments are required.  The Newfoundland and Labrador Branch has over 20 specialty groups, or sections, that focus on substantive areas of the law and the legal profession. o Our active volunteers analyze trends, address issues, develop tools and resources, participate in committees, and contribute to professional development and advocacy work on important legal matters. They provide valuable leadership, expertise and insight, serving our members’ professional needs. o For the full list of Sections, click here.  For legal links, click here.  For Public Legal Education and Information in Canada, click here.

Office of the Child and Youth Advocate 193 LeMarchant Rd, St. John's, NL A1C 2H5

Tel: (709) 753-3888 Email: [email protected] Toll-Free: 1-877-753-888

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Fax: (709) 753-3988 Twitter: @OCYANL Website: www.childandyouthadvocate.nl.ca

Mandate: We help children and youth be heard and get the services they have a right to receive from government, its boards and its agencies. We help children and youth express their opinions or views and if they are unable to do so, speak on their behalf. We stand up for children and youth rights.

Target Population: We provide services to any child or youth under the age of 19 years old who is entitled to receive services from a government department, agency or board. The age is extended to youth up to their 21st birthday if they are in a care or custody arrangement.

Highlight of Programs / Services Offered:  Individual Advocacy: We speak up for you, with you, or help you speak up for yourself so your voice is heard and your rights are respected.  Systemic Advocacy: We look into issues that affect groups of children and youth.  Reviews/Investigations: We review and investigate concerns on behalf of an individual or group of children or youth.  Education and Outreach: We do education sessions and workshops with youth groups, community organizations, schools and professionals about your rights.  Call us, email or drop into the office. We offer a friendly, accepting and supportive space.  You can bring a support person if it makes you feel more comfortable.  Anyone can contact us if you have concerns about the rights of a child or youth. Reach out to us if you:  You have a complaint(s) regarding access to services  You believe your viewpoint is not being heard or that your rights are being ignored  You believe that all information about your needs has not been considered We also have a fabulous Young Artist Program  Are you a young artist under the age of 21?  If so, we would love to show case your artwork on our website, social media, newsletters, reports and other resource materials about children's rights. We are interested in drawings, paintings, photos and even your poetry. We provide a prize pack for all submissions. For more information see here.

Canadian Mental Health Association – NL Division CMHA-NL Provincial Office: 603 Topsail Rd., St. John’s, NL A1E 2E1

Tel: (709) 753-8550 Toll-Free: 1-877-753-8550 Email: [email protected] Fax: (709) 753-8537 Website: www.cmhanl.ca Twitter: @CMHANL Facebook: @CMHANL LinkedIn: linkedin.com/company/cmhanl/ Instagram: @CMHANL

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Mandate: To facilitate access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness. This mission is accomplished through building capacity, influencing policy, providing services, and developing resources.

Target Population: Persons with lived experience, family members/caregivers, professionals, workplaces/employees, students, children and youth. Highlight of Programs / Services Offered:  Educational/ training workshops including: Changing Minds, Mental Health First Aid, ASIST, Psychological Health and Safety, programs for children & youth (Healthy Relationships Plus, SafeTalk, Think Twice, Kids Have Stress Too, etc.), Workplace Mental Health, Seniors’ Mental Health.  Awareness raising campaigns and events to support the organization’s work: Mental Health Week (May), Ride Don’t Hide (June), Tickle Swim for Mental Health (August).  The Justice Program provides individualized support services to persons diagnosed with concurrent disorders or dual diagnosis within the correction system and supports them after their release into the community in order to promote recovery and a reduction in recidivism.  Consultation and collaboration: Consultation on public policy and services, and collaboration with government departments, agencies, health authorities, and community organizations and all stakeholders to improve the mental health system in the province.  General information and referral regarding mental health and addictions resources and services in the province.

Citizens' Crime Prevention Association of NL 35 Boyle Street, St. John’s, NL A1E 2H4

Tel: (709) 427-0879 Fax: (709) 368-3559 Website: ccpanl.ca/

Email: [email protected]

Mandate: To highlight and promote crime prevention strategies in our province. A second mandate is to promote partnerships and information sharing among community organizations related to crime prevention. Their slogan, “By Working Together – We Can Make a Difference”, encourages everyone in the province to take responsibility for ensuring that we all live in a crime free environment. Target Population: Citizens of all ages of the Province of Newfoundland and Labrador.

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Highlight of Programs / Services Offered: Since its conception in 1988 member committees of the association have undertaken literally thousands of crime prevention projects in their communities. The local citizens’ groups identify problems in the area and work to try to eliminate those problems. The provincial association is there to offer whatever support is needed. The provincial government also acts as a lobbying. Some of the projects undertaken are:  The Rachel Challenge Program for students in grades K-12  The Tommy Province Wide Anti-Violence Program for students in grade K-3  Seminars on Domestic Violence  Education sessions for Parents On: Alcohol and Drugs and Pornography on the Internet  Suicide and Teen-Parent Manipulation Training Seminars  Education Sessions for Seniors on Fraud, Elder Abuse and How to protect yourself

Coalition Against the Sexual Exploitation of Youth (CASEY) 108 LeMarchant Road, St. John’s, NL A1C 2H2

Tel: (709) 754-0536 ext.203 Cell: 771-1706 Email: [email protected] Website: thrivecyn.ca/what-do-we-do/coalition-against-the-sexual-exploitation-of-youth- casey/

Mandate: CASEY is a coalition of community and government services working together to address issues relating to the sexual exploitation of youth within our community.

Target Population: Local youth at risk of being sexually exploited; individuals already involved in sexually exploitive activities; and local youth service providers. Highlight of Programs / Services Offered:  CASEY’s primary areas of focus are: o To create awareness and understanding of sexual exploitation of youth within the general public, youth and organizations that work with youth o To increase opportunities to network, collaborate, and share information o To advocate for appropriate supports and resources to reduce or prevent the sexual exploitation of youth  The CASEY Video provides the viewer with information on what sexual exploitation is; who is at risk; the grooming and luring process; warning signs and includes the voice of four NL Youth who have been sexually exploited. The video is appropriate for youth (12 and over), parents, youth service workers, professionals and the general public. Each video comes with a discussion guide.  They also provide CASEY Awareness Posters and Brochures  Presentations and Training sessions are available; these can vary from 1 hour to a full day training session.

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Violence Prevention Avalon East Address: 20 Hallett Crescent, Suite 207, St. John's, NL A1B 4C5

Tel: (709) 757-0137 Email: [email protected] Twitter: @VPAvalonEast Website: www.coalitionagainstviolence.ca Fax: (709) 754-494 Facebook: @ViolencePreventionAvalonEast

Mandate: CAVAE is an alliance of community and government agencies dedicated to ending violence; acting as an umbrella organization to provide support and enhance the violence prevention work of member agencies throughout the Avalon East region; governed by a Board of Directors. One of ten throughout the province who are working in partnership with the Provincial Government.

Target Population: Any individual who is experiencing violence; Community members who are committed to the advocacy and awareness of violence prevention.

Highlight of Programs / Services Offered:  Community Capacity Building: Maintains a network of community and government agencies devoted to social justice  Education: It is the collective misunderstanding of violence as it relates to our everyday life that needs revision. Education will include networking, lectures, seminars, roundtable discussions, and other community activities relevant to CAVAE’s mission.  Outreach: Conducts workshops through the region for adults and youth on such topics as gender inequality; dating violence; elder abuse; bullying; etc.  Provides Violence Awareness and Action Training, a provincial education initiative that takes an experiential interagency approach to educating governmental and non-governmental representatives on the roots of violence and the compounding vulnerabilities of victims of violence.  End Violence NL Campaign: The End Violence NL (#ENDVIOLENCENL) Campaign is a social media initiative that sends the message that violence is not welcomed or accepted in communities/homes/schools/work places, etc. in Newfoundland & Labrador.  Lobbying and Advocacy: In conjunction with the community and the government, CAVAE advocates for effective policies that support victims of violence. They also participate in the Community Advisory Committee of the Violence Prevention Initiative (VPI), Government of NL, a conference of the Regional Coordinating Committees found throughout the province. The Committee meets regularly to discuss priorities related to violence prevention, as well as to make recommendations on behalf of the community to the VPI Deputy Ministerial Committee.

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Coalition on Richer Diversity (CORD) Office Address: 50 Harbour Drive 2nd Floor, St. John’s, NL A1C 6J4 Mailing Address: P.O. Box 28052, Avalon Mall, St. John’s NL, A1B 4J8

Tel: (709) 754-4122 Fax: (709) 754-4102 Email: [email protected] Website: http://cancord.org/

Mission: CORD is a Newfoundland and Labrador Diversity and Immigration Umbrella Organization committed to action towards better integration of newcomers and long- term residents of the province. CORD aims to create more opportunities, assess needs, further develop services and ease the pressures on social support systems. CORD crosses the boundaries between immigrants and the long-standing population of the province as well as those who walk between the various types of social services.

Target Population: Refugees, Immigrants and other newcomers as well as organizations and government agencies dealing with them. Highlight of Programs / Services Offered:  Clearing house for the collection and dissemination of information  Solutions Groups formed to look for ways to address specific issues on topics such as education, health, outreach, employment, support, community, etc.  Outreach to build relationships, increase cultural sensitivity, offer networking opportunities and share information on CORD's activities.  Various Projects and Events: please see website for more details

Crime Stoppers of Newfoundland and Labrador PO Box 9700, Station A, St. John's, NL A1A 3T5

Main line: (709) 729-8246 Tip Hotline: 1-800-222-8477 Office: 729-8100/8229 Twitter: @NLCrimeStoppers Mobile App: P3 Tips Mobile App Fax: (709) 729-8234 Facebook: @CrimeStoppersNL Website: www.nlcrimestoppers.com/sitemenu.aspx?ID=190& Email: [email protected] (NOT to be used to submit tips)

Mandate: Crime Stoppers is a community-based program and registered charity that brings the public, the media and law enforcement agencies together in a cooperative effort to help solve crime. This is accomplished by offering cash rewards and guaranteeing anonymity to persons who furnish information leading to the arrest of or laying of charges against criminal offenders. Target Population: The entire province of Newfoundland and Labrador

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Highlight of Programs / Services Offered:  Crime Stoppers encourages any individual who has knowledge of any crime to submit their tips online, via text messaging from their mobile phone, or call toll- free and relay their clues and information.  Individuals submitting tips will not be asked to give their name. Their anonymity is guaranteed and they will not have to testify in court.  If their information provides clues that are valid to the successful solution of a crime, the tipster could earn up to $2000 as an award.  Aside from these more direct services, Crime Stoppers also promotes:  A greater awareness in the community that there is a crime problem  A willingness in the community to fight back against crime if it is given the opportunity and motivation  Improved relationships between police, media, and the community

Department of Children, Seniors and Social Development - Gov. of NL PO Box 8700, St. John's, NL A1B 4J6 Tel: (709) 729-0760 Email: [email protected] Twitter: @CCSD_GovNL Fax: (709) 729-6382 Website: www.cssd.gov.nl.ca/

To report child abuse: https://www.cssd.gov.nl.ca/childprotection/report.html In the Metro Area: Daytime (8:30 – 4:30pm); (709) 729-4612 or, After Hours; (709) 729- 4775 Mandate: The Department of Children, Seniors and Social Development supports individuals, families and communities in Newfoundland and Labrador in achieving improved health and social well-being and reduced poverty; and ensures the protection of children, youth and adults from abuse or neglect. The department promotes the values of inclusion, diversity, and healthy active living and leads the development of policies, programs and partnerships to improve services and the overall social development of the province.

Target Population: Individuals, families and communities in Newfoundland and Labrador.

Highlight of Programs / Services Offered: The Department of Children, Seniors and Social Development is responsible for the provision and development of programs, policies, standards and services primarily related to the following:

 Child Protection and In-care (Children and Youth Care and Protection Act)  Adult Protection (An Act Respecting the Protection of Adults)  Community Youth Corrections (Youth Criminal Justice Act, and Young Persons Offences Act)  Seniors and Aging  Poverty Reduction (Poverty Reduction Strategy)

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 Inclusion Strategy Action Plan  Disability Policy  Healthy Living  Sport and Recreation  Grants

Department of Justice and Public Safety - Gov. of NL PO Box 8700, St. John’s, NL A1B 4J6 Criminal/Youth Inquire/Pay a Fine (traffic) T: (709) 729-1004 (Option 1) T: (709) 729-1004 (Option 2) Fax: (709) 729-0796

Dispute a Traffic Ticket Small Claims T: (709) 729-1004 (Option 3) T: (709) 729-1004 (Option 4) Fax: (709) 729-4319 Fax: (709) 729-4319

Transcripts T: (709) 729-1004 (Option 5) Fax: (709) 729-3611 Website: www.justice.gov.nl.ca/

Mandate: To provides legal services to the Crown including legal advice to departments, litigation, prosecution and legislative drafting services.

Target population: Offenders and victims as well as their families; public bodies and both the Supreme and Provincial Courts of NL. Highlight of Programs / Services Offered:  ATIPP Office oversees the implementation and coordination of the Access to Information and Protection of Privacy Act, 2015 by providing guidance and assistance to public bodies that are subject to the Act.  Civil Division is responsible for providing legal services to Provincial Government departments and agencies.  Corrections and Community Services has responsibility for offenders, as well as for victims of crime. It is responsible for the safe and secure custody of young and adult offenders, for providing adult community corrections in the form of probation services, and for providing services to victims of crime.  Family Justice Services is responsible for promoting dispute resolution outside the Court process in helping families resolve separation and divorce issues.  Policing Services are delivered through the province’s two policing agencies: the RNC and the RCMP. Through a broad range of policing services, both police forces are responsible for fostering and maintaining peaceful and safe communities.  Additional Enforcement Services include the Office of the High Sheriff, the Support Enforcement Program, and the Fish and Wildlife Enforcement Division.

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 Public Prosecutions is responsible for prosecuting all offences pursuant to the Criminal Code of Canada and provincial statutes. Prosecutors appear in every level of court in the province and in the Supreme Court of Canada. Public Prosecutions also provides legal opinions and advice on criminal and criminal- related matters to policing agencies and other government departments that enforce provincial statutes.

Egale – Canada Human Rights Trust 185 Carlton Street, Toronto, Ontario M5A 2K7

Toll-Free: 1-888-204-7777 Fax: 1-888-990-0585 Website: www.egale.ca/ Twitter: @egalecanada Facebook: @EgaleCanada Instagram: @egalecanada

Mandate: To create a Canada, and ultimately a world, without homophobia, biphobia, transphobia and all other forms of oppression so that every person can achieve their full potential, free from hatred and bias. Target population: All Canadians

Highlight of Programs / Services Offered: Egale works to improve the lives of LGBTQI2S people in Canada and to enhance the global response to LGBTQI2S issues. Egale will achieve this by informing public policy, inspiring cultural change, and promoting human rights and inclusion through research, education and community engagement.  My GSA: A Gay-Straight Alliance (GSA) is an official student club with lesbian, gay, bisexual, trans, two-spirited, queer, and questioning (LGBTQ) and heterosexual student membership and one or two teachers who serve as faculty advisors.  RHVP (Report Homophobic Violence, Period): The program engages victims of hate crimes, police services, and the broader community with the goal of improving the lives of victims by reducing hate-based victimization for the entire community, and building a safer atmosphere.  m.bodiment: With this project, Egale is determined to open a dialogue about men’s bodies; gay, bi, trans, and queer men’s body image; mental health; and health and wellness.  You Can Play: You Can Play works to ensure safety and inclusion for all who participate in sports, including LGBT athletes, coaches and fans.  Courage in the Face of Hate (CFH): Courage in the Face of Hate (CFH) aspires to reduce isolation amongst victims of hate crime, decrease the overall number of hate crimes motivated by sexual orientation, gender identity and/or gender expression, and build knowledge and awareness of the impact of victimization.

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 Safer & Accepting Schools: Egale Canada Human Rights Trust is supporting Canada’s vision of safer and accepting schools for all by delivering free professional development workshops to every school.  OUTShine : OUTShine is designed as a Summit for youth and educators from secondary schools from across Canada who identify as LGBTQI2S or allied.  Corporate Equity Training: Egale offers private, public and not-for-profit sector organizations reliable, high- quality training and development for professional, management and organizational development on both a local and national scale.  Two Spirits, One Voice: Two Spirits, One Voice is a community-based initiative that seeks to bolster supports for persons that identify both as LGBTQ and Indigenous.

Family Division - Supreme Court of Newfoundland and Labrador 68 Portugal Cove Road, St. John's, NL, A1B 2L9 Tel: (709) 729-2258 Email: [email protected] Fax: (709) 729-0784 Website: www.court.nl.ca/supreme/family/

Mandate: There are two levels of Family Court in Newfoundland and Labrador: Provincial and Supreme. The Supreme Court of Newfoundland and Labrador has two divisions – Family and General. The Provincial Court and the Supreme Court of Newfoundland and Labrador hear family matters dealing with custody, access, child support and spousal/partner support. However, only the Supreme Court has the authority to deal with divorce and the division of matrimonial/common law property. Target Population: Everyone

Highlight of Programs / Services Offered: The Supreme Court of Newfoundland and Labrador Family Division has exclusive jurisdiction over all family matters arising on the Avalon Peninsula including the St. John’s metropolitan area. This means any family law applications arising in these areas must be filed with the Supreme Court of Newfoundland and Labrador Family Division.  Information for Litigants: Intended to assist litigants who already have or who would like to bring a matter before the Supreme Court of Newfoundland and Labrador (Family Division). o For Family Case Tip Sheets, click here.  For the daily Court Docket, click here.  The Provincial Court in these areas does not accept family court applications. The Family Division provides services & information on topics such as:

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o Separation and divorce o Child protection o Property o Family Violence o Children’s Matters o Going to Court o Money Matters o Court Orders o Support enforcement o Interjurisdictional Support Orders o Family Law FAQ

Family Justice Services – Dept. of Justice and Public Safety, GovNL St. John’s Office - 285 Duckworth St, St. John’s, NL

A full listing of locations throughout the province can be found here.

Tel: (709) 729-1183 Website: court.nl.ca/supreme/family/fjs.html or justice.gov.nl.ca/just/legalassist/familyjustice.html

Mandate: FJS offers services that assist families in resolving custody, access and/or child support issues outside of court. FJS focuses on the needs of children and promotes mediation and dispute resolution outside of the court. During the process parties talk to a neutral person to explore ways to reach an agreement.

Target Population: Families in Newfoundland and Labrador who are involved in family law matters involving custody, access and/or child support.

Highlight of Programs / Services Offered:  Parent information sessions  Mediation/ Dispute Resolution in cases regarding custody, access, and/or child support  Counselling services for families who are involved with FJS  Recalculation of child support.  There are two ways to access Family Justice Services: a Request for Service or a Court Application:  A Request for Service: When both parties want to work out an agreement outside of the court process, they may access mediation services with FJS. The Request for Service Form is available online as well as at all court locations and FJS office; or by clicking here.  A Court Application: Parties may choose to make a court application for child support, custody or access. The Court will forward a copy of your application to FJS. FJS will then contact both parties to determine if they are interested in mediation outside the court process. Parties can choose to go to court or remain at FJS to try mediation.

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Forensic Services – Eastern Health Eastern Health, Building 80, Pleasantville PO Box 13122, St. John's, NL A1B 4A4

Tel: (709) 777-3505

Mandate: To assist consumers of mental health and addictions services who are involved with the criminal justice system.

Target population: Individuals 18+ who have mental health and addictions problems and have come in conflict with the law. Highlight of Programs / Services Offered:  North 4B (709) 777-3535 o This Division is comprised of a 17 bed medium security unit with an interdisciplinary team which provides court ordered assessments, treatment for persons under the Prisons Act and detention and treatment of persons found unfit or not criminally responsible due to a mental disorder. The Division also offers an outpatient clinic to follow clients from the unit after discharge or after serving sentences.  Mental Health Court (709) 777-3412 o Mental Health Court, Court Support Services is located in the community and is staffed by two Social Workers and two Psychiatric Licensed Practical Nurses. The program assists individuals 18 years and older, who have involvement with the justice system, to re-establish themselves in the community. Individuals are supported throughout the court process as well as after the charges have been dealt with.  Provincial Forensic Coordinator (709) 777-3578 o Provincial Forensic Coordinator is a Social Worker who coordinates the care in hospital and in the community for all individuals found unfit to stand trial due to mental disorder and those found NCR-MD (not criminally responsible due to mental disorder).

Human Rights Commission – Dept. of Justice and Public Safety, GovNL Natural Resource Building, 5th Floor, 50 Elizabeth Avenue, P.O. Box 8700, St. John’s, NL A1B 4J6

Tel: (709) 729-2709 Toll-Free: 1-800-563-5808 Website: thinkhumanrights.ca/ Fax: (709) 729-0790 Twitter: @nlhumanrights Email: [email protected]

Mandate: To protect individuals from discrimination and harassment and to promote equality of opportunity in Newfoundland and Labrador through use of the Human Rights Act.

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Target Population: Everyone within Newfoundland and Labrador.

Highlight of Programs / Services Offered:  Receiving, recording and investigating an individual’s written complaints that allege violation of the Human Rights Act (based on one or more of the prohibited grounds of discrimination, which are: race, colour, nationality, ethnic origin, social origin, religious creed, religion, age, disability, disfigurement, sex, sexual orientation, gender identity, gender expression, marital status, family status, source of income and political opinion)  Education and research designed to eliminate discriminatory conduct.  Advising and helping individuals, groups, organizations and governments on matters related to human rights.

John Howard Society of NL 342 Pennywell Road, St. John’s, NL, A1E 1V9

Tel: (709) 726-5500 Facebook: JohnHowardSociety Email: [email protected] Fax: (709) 726-5509 Website: johnhowardnl.ca Twitter: @JohnHowardNL

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 C-STEP Program: Provides support to individuals who are looking to make positive changes in their lives. Employment Practioners will assist clients with educational/employment opportunities, as well as, helping with other community referrals.  Employment Programs: Linkages, Safety Courses, and First Aid are employment programs offered through the C-STEP program.  Youth Services Program: Provides supportive counselling and assistance to at- risk youth (offenders and ex-offenders), who are between the ages of eighteen and twenty-five, and need assistance with their career plans including educational, training and employment opportunities.  Record Suspensions: A record suspension (formerly pardon) allows people who were convicted of a criminal offence, but have completed their sentence and demonstrated they are law-abiding citizens for a prescribed number of years, to have their criminal record kept separate and apart from other criminal records. Counselling Services  Learning Resource Program (LRP St. John’s) and the Community Based Intervention Program CBIP Stephenville): Provides facilitated group programs or individual interventions to individuals with criminal justice involvement. The goal of programming is to deliver a diverse set of trauma informed, person centered programs that will assist participants with recovery and making positive life changes. LRP and CBIP offer the following programs:  Family Violence Intervention Program  Seeking Safety (recovery programs for addictions and PTSD)  Anger Management  Criminal Behaviour Awareness  Programming for individuals who have a history of sex offences  Impaired Driving Workshops  Father’s Parenting Program Prison Services  Annual Family Prison Visit: Selected families from various locations in Newfoundland and Labrador will visit inmates serving sentences in Federal Institutions in the Maritimes. Provides transportation and accommodations for families of Newfoundland inmates.  1-2-1 Prison Visitation Program: Offers support to prisoners during, and after, their imprisonment through contact with “friendship volunteers” from outside H.M.P. This is on a one-to-one basis.  Prison Library Program: The library at H.M.P. is staffed and operated by John Howard Society volunteers. Inmates have regular access to library resources. Other Services  Public Education and Advocacy

Justice Program – CMHA-NL (Canadian Mental Health Association NL) 603 Topsail Road, St. John’s, NL A1E 2E1

Tel: (709) 753-8550 Ext. 106 Twitter: @CMHANL

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Website: cmhanl.ca/services/justice-program/ Email: [email protected] Toll-Free: 1-877-753-8550 Ext. 106 Facebook: @CMHANL

Mandate: To provide individualized support services to persons diagnosed with a mental illness, concurrent disorder or dual diagnosis within the correction system and following release into the community in order to promote recovery and a reduction in recidivism. Target population: Individuals with mental health issues who are involved in the corrections system.

Highlight of Programs / Services Offered:  Provide in-reach to inmates at Her Majesty’s Penitentiary (HMP) for purposes of assessment and provision of support.  To develop a community support plan with the inmate prior to release from HMP.  To provide intensive case management service to 25 clients released from HMP and residing in the St. John’s region.  During the individual’s incarceration, the Program Manager and Social Work Case Managers will provide in-reach mental health counseling and advocacy, as well as a needs assessment to ensure the appropriate services are in place for release.  Upon release from HMP, the Justice Program will meet the individuals “at the gate” and provide intensive case management in the community. o Case Management will assist with ensuring all the individuals’ basic needs are met and they are receiving services appropriate to their needs. o Intensive case management is responsive to the individual’s multiple and changing needs, and plays a pivotal role in coordinating required services from across the mental health system and other service systems. o The case managers of the Justice Program will work to build a trusting and productive relationship with the individual, and to provide the support and resources that they need to achieve their goals and improve their quality of life.

Miles for Smiles Foundation

Tel: (709) 746-9627 Email: [email protected] Website: milesforsmilesfoundation.com/ Twitter: @miles4smilesNL Facebook: @MilesforSmilesFoundation

Mandate: Miles for Smiles Foundation is a non-profit organization dedicated to the support, awareness and prevention of child abuse. Target Population: Everyone

Highlight of Programs / Services Offered:

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 ASCA - Adult Survivors of Child Abuse – The Foundation offers support to adult survivors of child abuse by facilitating a peer support group twice a month in St John's.  Child Sexual Abuse Prevention Training – The Miles For Smiles Foundation offers training in Child Sexual Abuse Prevention. Our facilitators are trained through the Darkness to Light Stewards of Children Program. o Stewards of Children is an evidence-informed program that teaches adults how to prevent, recognize, and react responsibly to child sexual abuse. It is designed for both youth serving organizations and individuals concerned for the safety of children.

Mount Pearl Citizens’ Crime Prevention Committee 26 Massey Crescent, Mount Pearl, NL A1N 2H2

Tel: (709) 368-7071 Email: [email protected] Website: http://ccpanl.ca/

Mandate: To reduce crime in the city of Mount Pearl and to promote partnerships and information sharing related to crime and crime prevention among community organizations. They also provide public education and awareness on community based crime prevention strategies.

Target population: All citizens in Mount Pearl of all ages and businesses that operate in Mount Pearl.

Highlight of Programs / Services Offered: Their main goal is to promote the safety and security of all citizens. The focus is to develop community wellness through crime prevention strategies which address the needs of the public, business, government and police. They act as a clearinghouse in Mount Pearl of information on best practices of community wellness through crime prevention. As well, they work with the police to advise the community and our municipal government on trends, strategies and priorities of crime prevention. Some of the programs of the committee over the last several years include:  Two to three Senior Citizens Lunch and Learn Presentations each year on topics relevant to seniors.  Buddy Bench Program in all Primary Schools in Mount Pearl.  Halloween/Safety Skeleton Program in Partnership with the City of Mount Pearl.  Police Officer for a Day Program with Middle School Students in Mount Pearl.  Parking Lot Safety Program in December of each year.  Support on RNC D.A.R.E. Program (Drug Abuse Resistance Education Program) each year.  Partnership with City of Mount Pearl’s Neighbourhood Watch Program.

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My Parents Live Apart - PLIAN Public Legal Information Association of NL (PLIAN) Suite 301, 291-293 Water Street, St. John’s, NL A1C 1B9

Toll-Free: 1-888-660-7788 Email: [email protected] Website: myparentsliveapart.ca/ Twitter: @PLIAN_NL Facebook: @publiclegalinfonl

Mandate: To provide some basic information about family law and give young people an idea of the processes that parents may go through when they separate or divorce. Target population: Young people whose parents are separating or going through a divorce.

Highlight of Programs / Services Offered: The website acts as an information tool that may be helpful to answer some of the questions that can arise related to divorce or separation. Topics include:  Families & Change: Your family is changing, but you’ll be OK.  Where’s my Place?: When families go through separation or divorce, it’s normal to wonder where you’ll live.  Your Feelings are Real: Kids experience many emotions when separation and divorce happen.  Do you Feel Safe?: Safety is important in every family. You can get help if you feel unsafe.  What’s Child Support?: Your parents are talking about child support. Learn what it is and what it means for you.  Family Law Dictionary: You’ll hear a lot of new words when your parents are separating or divorcing. But what do those words mean?  Help is Here for You: If you need help, there are people who are ready to talk to you and listen. Additional resources are available in the form of Videos and Printables.

NL Legal Aid Commission Main Office: Suite 300, 251 Empire Avenue St. John’s, NL A1C 3H9

Tel: (709) 753-7860, ext. 301 for reception Duty Counsel and Client: Services Office Fax: (709) 753-7851 Tel: (709) 753-4614 Website: www.legalaid.nl.ca Fax: (709) 753-4631 Email: [email protected]

Mandate: To help people with serious legal problems who are in financial need and cannot afford private counsel. Legal aid is funded by the Federal and Provincial governments and by the Law Foundation of Newfoundland and Labrador

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Target Population: Individuals who meet the financial requirements and require assistance with a legal matter that is covered by legal aid

Highlight of Programs / Services Offered:  Provides legal representation for the following types of legal matters: Criminal, Family, Youth, Immigration and Refugee matters, some Traffic Offences, and Child Protection Cases. For certain types of legal matters (Summary Conviction Offenses, Civil Claims, Child Support, Traffic Offences, and Immigration Matters) representation depends on the situation.  The Legal Aid Commission takes a detailed look at the financial position of the individuals they represent to determine whether they can afford to cover a part of the cost.  Legal Aid provides the services of lawyers (Duty Counsel) to individuals who do not have lawyers of their own. Duty Counsel will provide individuals with information and direction in the St. John’s Family Court and in the Criminal Division of all Provincial Courts.  Family Court in St. John’s there is a Client Services Officer who can provide basic information about the court process, can help parties apply for a lawyer, and can help you fill out some of the court document.  People with mental health challenges who have been charged with a criminal offence and who have to appear in the Provincial Court (Criminal Division) in St. John’s may be eligible to have their cases dealt with in the Mental Health Court.  The Legal Aid Commission has a Mental Health Office which can provide assistance to people who are having difficulties with the legal system including the Mental Health Court.

NL Youth Secure Custody – Dept. of Justice and Public Safety, GovNL Confederation Building, 4th Floor, East Block, PO Box 8700, St. John's, NL A1B 4J6

Tel: (709) 729-3880 Fax: (709) 729-5100 Website: justice.gov.nl.ca/just/department/branches/division/division_youth_secure_custody.html

St. John’s Youth Detention Centre NL Youth Centre Pre-Trial Services Program PO Box 40 30 Parade St. PO Box 5085 Whitbourne, NL A0B 3K0 St. John’s, A1C 5V3 Tel: (709) 759-2471 Tel: (709) 729-5041 Fax: (709) 759-2611 Fax: (709) 729-0745

Mandate: To operate an effective system of residential secure custody and remand services; to deliver a Pretrial Services Program (bail supervision) as an alternative to having accused youth remanded into custody; as well as delivery of a diverse range of offender programs in custody to assist youth in successfully re-integrating in the community after release from custody.

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Target Population: Youth

Highlight of Programs / Services Offered:  The NLYC aims to deliver a diverse range of offender programs in custody to assist youth in successfully re-integrating in the community after release from custody. Programs offered to youth in custody include: o Academic Program K to 12, Psychiatric Services, Vocational Programs, Psychological Services, Social Work Services, Recreation Programs, Nursing Services, Pastoral Care Services, and Medical Clinics  The St. John’s Youth Detention Centre (SJYDC) is a place of temporary holding to detain youth who are arrested and held overnight in the St. John’s area. The SJYDC is also used for family visits, professional appointments, counselling sessions and court appearances of youth who are residents of the Newfoundland and Labrador Youth Centre.  The Pre-Trial Services Program is an alternative to the pre-trial detention of young persons who are charged in Youth Justice Court in the jurisdiction of St. John’s and surrounding area.

Office of Citizens’ Representative – Newfoundland and Labrador PO Box 8400, 20 Crosbie Place, 4th Floor, Beothuk Bldg., St. John’s, NL A1B 3N7

Tel: (709) 729-7647 Toll-free: 1-800-559-0079 Fax: (709) 729-7696 Email: [email protected] Website: https://www.citizensrep.nl.ca/ Facebook: Office of Citizens Representative - Newfoundland and Labrador

Mandate: To accept complaints from citizens who feel they have been treated unfairly with respect to their contact with government offices and agencies. The Citizens’ Representative, and staff, will attempt to mediate citizens’ complaints and if this is not possible, will undertake an impartial and unbiased investigation.

Target Population: All citizens of Newfoundland and Labrador.

Highlight of Programs / Services Offered:  The Citizens’ Representative has the authority to investigate complaints from individuals who believe they have been treated unfairly by provincial public employees or officials. The Office cannot investigate: o the House of Assembly or a committee thereof; the Cabinet; the Executive Council or a committee thereof; a court; judge or a justice of the peace; an arbitrator appointed under the Arbitration Act; any decision where the citizen has a right to appeal to a court or tribunal but has not yet done so or the time for doing so has not expired; a decision by the Access to Information

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Commissioner; a problem that the Child and Youth Advocate has the power to deal with.  It is important to note that the Citizens’ Representative cannot deal with complaints of unfairness that may arise from a citizen’s dealings with the federal or municipal governments. As well the actions of private companies, agencies and individuals are beyond a review by this Office.  For a complete list of boards and agencies that Office of Citizens Representative can investigate, click here.

Pathways Foundation

Email: [email protected] Facebook: @pathwaysfoundationnl Website: www.pathways-foundation.com/ Twitter: @pathwaysnl

Mandate: Where harm has occurred within religious institutions, Pathways aims to promote healing and prevent harm from reoccurring. Pathways provides educational resources, confidential support networks, appropriate referrals and other direct services province-wide.

Target Population: Everyone

Highlight of Programs / Services Offered:  Peer Support: Peer support is available by appointment and can be arranged by email or phone.  Referrals: Wherever possible, survivors will be provided with information on other available community supports that may meet their needs, including professional counselling and legal services.  Support Groups: Support groups will meet regularly as determined by survivors.  Educational Resources: Information can be sent to individuals and organizations upon request.  Presentations & Training: Educational presentations and sensitivity training can be booked for public events or private groups by email or phone.  Facilitation: For parties that are willing, facilitation can be arranged in a neutral space with a third-party facilitator. The survivor may be accompanied by a support person of their choosing. This process focuses on accountability, healing and closure for those involved in or affected by a traumatic event.

Pre-Trial Services Program – Dept. of Justice and Public Safety, GovNL 30 Parade Street, PO Box 5085, St. John’s, NL A1C 5V3

Tel: (709) 729-5041 Tel: (709) 689-6352 Fax: (709) 729-0745 After hours: (709) 689-6351/5303 Email: [email protected] Website: www.justice.gov.nl.ca/just/corrections/pre_trial_services.html

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Mandate: The primary goal of the Pre-Trial services program is to reduce the amount of time a youth is detained in custody pending trial by providing verified information to the Youth Justice Court at each stage of the bail hearing, combined with community supervision and programming while under the jurisdiction of an interim release order.

Target Population: All male and female youth who are held in custody and between the age of 12 years to 18 years appearing for a bail hearing or requesting a bail review.

Highlight of Programs / Services Offered: To apply, you need a referral from the crown prosecutor or from youth's defense council. The program has three components:  Verification: determines the eligibility of the youth from the program by verifying the information the youth is providing to the court through collateral contacts in his/her application for bail.  Supervision: is provided following the release of a youth on bail with a court ordered supervision condition to P.T.S.P to ensure the youths compliance with the conditions of the release order; to ensure the youth follows the daily program that has been developed; to ensure the community safeguards are continuing to be met; and to monitor that the regime of supervision is acceptable.  Review: should a youth be denied bail, to assist and facilitate a judicial circumstances change and/or mandatory review dates reached.

Provincial Advisory Council on the Status of Women NL 15 Hallett Crescent, Suite 103, St. John’s, NL A1B 4C4

Tel: (709) 753-7270 Toll-Free Tel: 1-877-753-7270 Email: [email protected] Fax: (709) 753-7367 Website: http://pacsw.ca/ Twitter: @PACSWNL Facebook: @PACSWNL Instagram: @pacswnl

Mandate: The Council reports to the Minister Responsible for the Status of Women. Their mandate is to advise the minister on those matters relating to the status of women that the minister refers to the advisory council for consideration and that the advisory council feels appropriate, bring before the government and the public matters of interest and concern to women, and establish the general policies that will govern the organization, administration and operation of the advisory council.

Target population: Women’s policy office, women’s groups, community and other equality-seeking organizations which share an agenda to advance women’s equality. Highlight of Programs / Services Offered:  The current focus of the Council is related to the economic and social security of women.  Social security is the cornerstone to living in positive and safe communities. o Justice services, housing, safety, leadership at all levels, healthy relationships, youth development, social media, healthcare, cultural and

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environmental sustainability are all critical social security elements that help reduce violence and contribute to women’s equality.  Staff reporting to the Minister Responsible for the Status of Women: o Support the development of programs and policies to advance the status of women in the province. o Ensure that the impact on women of all legislation, policies and programs is brought to the attention of the Minister Responsible for the Status of Women, Cabinet Committees and departments. o Monitor and review programs and other activities of government departments and agencies to ensure compliance and conformity with the government policy of improving the status of women. o Liaise with provincial government departments and agencies, other governments and advisory councils and women’s organizations on all issues affecting women.

Public Legal Information Association of NL Suite 301, 291-293 Water Street, St. John’s, NL A1C 1B9

Tel: (709) 722-2643 Toll-Free Tel: 1-888-660-7788 Website: www.publiclegalinfo.com Fax: (709) 722-0054 Email: [email protected] Twitter: @PLIAN_NL Facebook: @publiclegalinfonl

Mandate: To provide public legal education and information services with the intent of increasing access to justice; a resource available to all members of society who require information about the law, legal processes, and the administration of justice. Target Population: All members of society

Highlight of Programs / Services Offered:  Lawyer Referral Service o PLIAN staff can provide general legal information but cannot offer legal advice or opinion. o PLIAN also offers referrals to lawyers from across the province registered with the Lawyer Referral Service. These lawyers will offer a 30-minute consultation at a flat rate of $40, with no obligation beyond this 30-minute consultation.  Community Information Sessions o A presentation to deliver plain language information sessions about the criminal justice system by adopting a more informal approach, encouraging sharing and discussion amongst participants.  The Journey Project o Available to people of any gender aged 16 or over who have experienced sexual violence and are currently living in NL, or if they are currently living outside NL but experienced sexual violence in NL.

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o Contact the Legal Support Navigators toll-free at 1-833-722-2805 or e- mail [email protected].  Legal Presentations  Youth Justice Camps  Special Projects  My Parents Live Apart  Links & Resources

Royal Canadian Mounted Police (RCMP) - Provincial Headquarters 100 East Whitehills Rd, PO Box 9700, St. John’s, NL A1A 3T5

Tel: (709) 772-5400 Twitter: @RCMPNL Facebook: @rcmpnl Toll Free (Non-emergency): 1-800-709-7267 Website: www.rcmp-grc.gc.ca/nl/index-eng.htm

Mandate: To prevent and investigate crime, maintain order, enforce laws on matters as diverse as health and the protection of government revenues; to contribute to national security; to ensure the safety of state officials, visiting dignitaries and foreign missions; and to provide vital operational support services to other police and law enforcement agencies. Priority areas for the RCMP of Newfoundland and Labrador are traffic services and family violence. Target Population: All members of society

Highlight of Programs/Services Offered:  Amber Alert  Police Dog Services  Atlantic Region Integrated  Traffic Services Technological Crime Unit  Emergency Response Team  Auxiliary Constables  Underwater Recovery Team  Commercial Crime Section  Drug/Organized Crime Officers  Patrol Vessel Murray  Tactical Troop  Provincial Emergency Unit  Violent Crime Linkage Analysis  Helicopter (Air Support and Surveillance) System  Major Crime Unit

Royal Newfoundland Constabulary (RNC) 1 Fort Townshend, St. John's, NL A1C 2G2

Tel: (709) 729-8000; (709) 729-8033 Email: [email protected] Website: www.rnc.gov.nl.ca

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Mandate: Committed to providing a fully integrated police service that fosters community partnerships to build safe and healthy communities through policing excellence. Target Population: All members of society

Highlight of Programs/Services Offered:  Certificate of Conduct/ Vulnerable Sector Check  To access the Certificate of Conduct application, click here.  To access the Vulnerable Sector Check application, click here.  Compliment an RNC officer.  Report an Accident  Request Information  Reporting a Crime  Community Services  Intimate Partner Violence  Autism Registry

Safe Harbour Outreach Project (St. John's Status of Women's Council / St. John's Women's Centre) 170 Cashin Ave. Ext., St. John's, NL A1E 3B6

Website: sjwomenscentre.ca/ Fax: (709) 753-3817 Twitter: SJSWC Facebook: @SJWomensCentre Tel: (709) 753-0220 Instagram: @sjsowc

Email: [email protected]

Mandate: Working to achieve equality and justice through political activism, community collaboration and the creation of a safe and inclusive space for all women in the St. John’s area.

Target Population: All women

Highlight of Programs / Services Offered: S.H.O.P. (Safe Harbour Outreach Project): The Safe Harbour Outreach Project (SHOP) is the only sex worker advocacy program in Newfoundland and Labrador.  SHOP’s mandate is to advocate for the human rights of all women who have engaged in sex work across our city and province, both on an individual and collective level.  One-on-one individual support, including home visits and accompaniments to appointments  Give out and deliver safer sex supplies and clean drug use supplies  Peer drop-in hours in our private, confidential space  Weekly community meal  Workshops and info sessions for sex workers  Street outreach

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 Health care supports  System navigation and referrals  Individual and community advocacy

Marguerite’s Place: From the comfort and safety of their own apartments, Marguerite’s Place assists women move toward independence.  Contact Raylene Noftall for more information, (709)753.0220; [email protected]  Current housing services include:  8 units open to women over the age of thirty who are not accompanied by dependents, and who are experiencing difficulty finding or maintaining housing due to circumstances in their lives or the complexity of their needs.  Each self-contained apartment has its own bathroom and kitchen. A communal space invites connection and the chance to enjoy the company of neighbours.

 The SJWC offers:  All programs are offered free of charge and women centered. For our monthly calendar of program events please visit https://sjwomenscentre.ca/programs/  Right Here Right Now: Individual, Drop-In Counselling Services  Group Counselling – Support for Women who have experienced Intimate Partner Violence.  Thursday Tea Time – Tea, coffee & light snack, connection with other women.  Clothing Boutique & Personal Care Pantry: Our Clothing Boutique Program is available to any woman in the community and appointments are available monthly on Thursdays and Fridays. This program has been a great resource to women experiencing homelessness, living on fixed or low incomes, experiencing violence, or simply seeking something new to wear.  Pre-Release Program at the Newfoundland and Labrador Correctional Centre for Women: Every five weeks, a staff member visits the Correctional Centre in Clarenville, Newfoundland (140 km west of St. John’s) as part of their pre-release process to talk about programs in the community.  Holistic Programs: Offered seasonally in a variety of forms, yoga, mindfulness, arts and crafts.

Salvation Army Correctional and Justice Services 714 Water Street St. St John’s NL A1E1C1

Tel: (709) 726-0986 Cell: (709) 746-4163 Fax: (709) 739-0330

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Email: [email protected] Website: salvationarmy.ca/what-we-do/in-your-community/social-services/prison/

Mandate: To extend our caring and compassion; support and practical assistance to everyone who willingly or unwillingly comes in conflict with the law (within the criminal justice system) regardless of age, color, gender orientation or religious affiliation. Target Population: All ages, male and female

Highlight of Programs / Services Offered:  Pastoral care, support/counseling, including visitation to families upon request  Professional programs offered to assist female inmates – Post release support offered as requested  Communities: referrals to professionals/organizations having resources to meet individual specific needs, i.e.: food, clothing, housing, lawyers, counseling, etc.  Court: placement and supervision provided for offender community service hours, as ordered by court, probation officer or self-referrals accepted  Volunteer Program  Pre- and post-release male offender re-integration programs  Critical incident stress management intervention  Suicide intervention

NL Sexual Assault Crisis and Prevention Centre 401 Empire Avenue, St. John’s, NL, A1E 1W6

Tel: (709) 747-7757 Email: [email protected] Instagram: @nlsacpc Fax: (709) 747-7758 Website: www.endsexualviolence.com Facebook: @EndSV Twitter: @NLSACPC

24 hour Crisis, Support, and Information Line (Toll-Free): 1-800-726-2743

Mandate: To provide non-judgmental, confidential support and services to anyone impacted by sexual violence; to work toward the prevention and eradication of sexual violence through public education and awareness campaigns.

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o Volunteers are available 24/7 to support anyone who has been impacted by sexual violence.  The Journey Project, available to people of all genders age 16+, is designed to support survivors through the justice process. Participants can access to services of Legal Support Navigators who can provide legal information and supportive referrals to both legal and non-legal resources and up to 4 hours of free legal advice with a lawyer.  Warn Other Workers Line for sex workers wishing to leave an anonymous message about a bad date and/or potentially dangerous clients o In partnership with the Safe Harbour Outreach Project o Can be accessed 24/7 by calling 1-800-726-2743

Sexual Assault Nurse Examiner Program (SANE) - Eastern Health St. Clare’s Mercy Hospital: 154 LeMarchant Rd., St. John’s, NL A1C 5B8 SANE Coordinator Office: (709) 777-5865 St. Clare’s Emergency Room (24hr) SANE on call: (709) 777-5501

Mandate: To provide healthcare services to individuals who have been sexually assaulted.

Target Population: ALL genders who are 16 or older.

Highlight of Programs / Services Offered:  If you have been sexually assaulted and you visit the emergency department at St. Clare’s Mercy Hospital in St. John’s, a Sexual Assault Nurse Examiner can be called to both support and examine you, 24/7.  With your consent, the nurse examiner will: ask questions about the assault; collect evidence with your permission; do a physical and pelvic or genital examination to look for injuries and collect specimens; provide you with resources for counselling services and provide clothing if you need it.  You have several choices and any choice you make will be respected and supported by the SANE nurse: o You can be examined carefully, given medical treatment and medications to prevent pregnancy and sexually transmitted infections o Have evidence collected to be frozen up to one year if you don’t want to report the sexual assault immediately o Have evidence collected and given to the police immediately. o There is NO CHARGE for this service. You can decide how you want to handle the assault. It is your decision, and the nurse examiner will not force you to do anything you do not want to do.  You DO NOT have to report to the police to access SANE services and the police ARE NOT present during the exam.  You can call the NL Sexual Assault Crisis and Prevention Centre for additional information, support and/or accompaniment to the hospital for the SANE examination.

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o Sexual Assault Crisis and Prevention Centre: (709) 726-1411 or 1-800- 726-2743 (toll-free)

Sexual Harassment Office – Memorial University ER 6039, Earth Sciences Bldg., Memorial University of NL, St. John’s, NL A1C 5S7

Tel: (709) 864-8199 (Students may call collect if necessary) Email: [email protected] Sexual Harassment Advisor: (709) 864-2015 Website: mun.ca/sexualharassment/

Mandate: To ensure the health, safety and security of every member of the university community and all campus visitors. The Office works to prevent sexual harassment and sexual assault through education, mitigate the effects of sexual harassment and sexual assault, and identify methods for timely resolutions of complaints of sexual harassment and sexual assault which may or may not arise at Memorial University.

Target population: All members of the university community on all campuses and institutes of Memorial. Highlight of Programs / Services Offered:  Consultations: Private one on one session with the Sexual Harassment Advisor. The Advisor can answer your questions and provide advice, guidance and support to ensure you make informed decisions. All consultations are strictly confidential and can occur through an office visit or telephone call.  Educational Sessions: o Information on the policy and procedures; o Healthy relationships; o Faculty, student and staff orientations; o Consent education; and o Bystander intervention. o Facilitation of timely response and resolution of concerns and complaints.  Coordination of Timely Resolutions: o A complainant may file a complaint within twelve calendar months of an incident. o Events prior to the twelve month period can be referenced if the incident(s) is relevant and part of a series of incidents that form a pattern of harassment. o Once a complaint is received, the Advisor shall contact the respondent within three days to advise of the complaint and provide information on the resolution process. o Offers both formal and informal resolution options to choose from. You can go to the office for support or to simply ask questions without having to file a complaint.

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 Referrals to other resources, both on campus and in the community, can be coordinated through the office. You can also find resources customized per campus and institute in our Sexual Assault Support and Response Guides.  The Sexual Harassment Advisor can: o Facilitate interim accommodations as needed. o Support you in making an informed decision regarding resolution. o Provide information. o Facilitate referral(s) to other supports both on and off campus as requested.  Information for Complainants, click here.  Information for Respondents, click here.

Sheriff's Office – Dept. of Justice and Public Safety, GovNL 319 Duckworth Street, PO Box 5429, St. John's, NL A1C 5W2

Tel: (709) 729-4646 Fax: (709)729-2157 Helpline for Online Registry: (709) 729-1880 or 1-800-699-7199 Website: https://jer-remote.justice.gov.nl.ca/ or www.justice.gov.nl.ca/just/department/branches/division/division_sheriffs_office.html

Mandate: To provide such services as the law requires of the Sheriff’s Office, for the good of and on behalf of all the people of Newfoundland and Labrador. The Sheriff’s Office commits to their motto of “Service Above All” and uses it to provide an anchor for their actions.

Target Population: Anyone involved in the justice system: members of the government, legal aid, law firms, and the general public Highlight of Programs / Services Offered:  The Office is responsible for the service of court documents, the service of civil and criminal process and the administration of the Jury System by maintaining the province’s jury list and summoning prospective jurors.  The Office handles the security of the Courts and the escorting of accused and convicted persons.  It also enforces the decisions of the province’s Residential Tenancies Board  When requested, the Office collects monies on behalf of the province’s Support Enforcement Agency and the Fines Administration Office.

The Journey Project

Kevin O’Shea - PLIAN Nicole Kieley - NLSACPC Tel: (709) 722-4745 Tel: (709) 747-7757 Email: [email protected] Email: [email protected]

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Website: publiclegalinfo.com/the-journey-project/ or nlsacpc.com/thejourneyproject/ Facebook: The Journey Project NL

Mandate: A partnership between PLIAN and NLSACPC designed to enhance supports and responses for survivors of sexual violence, particularly within the justice system.

Target population: Survivors of sexual violence in Newfoundland and Labrador.

Highlight of Programs / Services Offered:  Sexual Violence Legal Support Service  Provides free legal advice and system navigation to survivors of sexual violence.  Includes access to services of legal support navigators who can provide legal information and supportive referrals and up to 4 hours free legal advice with a lawyer.  Available to people of all genders age 16+ who have experiences sexual violence, people currently living in NL or who experienced sexual violence in NL, and people who are interested I exploring legal options or who have already started a legal process.  Legal Outreach Coordinators will conduct outreach, training and engagement that is provincial in scope and survivor centered. Key deliverables include: developing and delivering trauma-informed training to justice system personnel, including lawyers, judges, court staff, and police officers, along with other front- line service providers.  An additional component will involve the implementation of a trauma-informed counseling pilot program through the NLSACPC to help meet the comprehensive needs of survivors.  The final component of this project involves focusing on the needs of survivors of sexual violence that are also living with a disability. Individuals living with disabilities often face an increased vulnerability to sexual violence yet face more barriers when accessing the justice system. This component of the project will involve outreach to the disability community and disability serving organizations throughout the province and developing training and supports with a disability inclusion lens.

The Law Society of Newfoundland and Labrador 196-198 Water Street, P.O. Box 1028, St. John’s, NL A1C 5M3

Tel: (709) 7222-4740 Law Society Library Fax: (709) 722-8902 Tel: (709) 753-7770 Email: [email protected] Fax: (709) 753-0054 Website: www.lsnl.ca/ Email: [email protected]

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Mandate: The Law Society is authorized by the Law Society Act, 1999 to regulate the practice of law and the legal profession in the public interest and is the sole regulatory body for all lawyers in the province.

Target population: The public and lawyers.

Highlight of Programs / Services Offered:  The Law Society offers public services such as: o A Law Library which provides members of the public with free access to legal resources. o A comprehensive online directory with lawyer contact information. o A program which receives and responds to allegations about lawyers. o An Assurance Fund which helps clients who have lost money because of the misappropriation or conversion of funds or property by a lawyer. o If a practicing lawyer becomes an inactive member (i.e. is suspended, disbarred, etc.) the Law Society may apply for a custodianship over the lawyer’s practice. Information to assist members of the public may be found in the lawyers’ fees section.

Victim Services – Dept. of Justice and Public Safety, GovNL 3rd Floor, Atlantic Place, 215 Water Street, PO Box 8700, St. John's, NL A1B 4J6

Tel: (709) 729-0900 Email: [email protected] Fax: (709) 729-0053 Website: www.victimserviceshelp.ca

Mandate: A free, voluntary and confidential justice service for victims of crime. Whether it’s deciding to report an incident to the police, guidance through the court process, or follow up after sentencing, they help individuals to explore options and to provide them with the information, support and understanding needed. Target Population: Victims of crime; all ages

Highlight of Programs / Services Offered: For Adults:  General information about the criminal justice system to help understand how it works  Updated information on what is happening with the court matter  Assistance with creating safety plans  Court preparation  Help with preparing a Victim Impact Statement  Identifying and referring clients to specialized community resources, if needed  Providing emotional support and short-term counseling while dealing with victimization and the court process For Children (Under 16) victims or witnesses:

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 General information on the criminal justice system to help understand how it works  Charges must be laid in order to access services and caregiver consent is required  Updated information on what is happening with the court matter  Court preparation  Help with preparing a Victim Impact Statement  Assessments and referrals for therapeutic counseling for child witnesses and their families if deemed necessary  Information for families to help support/prepare children involved with the court process

Youth Corrections – Dept. of Children, Seniors and Social Development, GovNL Youth Services Site, 12-16 Carter’s Hill Place, St. John’s NL A1C 6N5

Pre-Trial Services Program Main Office: (709) 729-5041 Youth Secure Custody Tel: (709) 729-5041 Fax: (709) 729-0745 Fax: (709) 729-5100 Fax: (709) 729-0745 Tel: (709) 729-3880 Program Coordinator: (709) 689-6352 After Hours (cell): (709) 689-6351 or (709) 689-5303

Website: justice.gov.nl.ca/just/corrections/youth_corrections.html

Mandate: To provide services to youth who come into conflict with the law between their 12th and 18th birthdays. The responsibility for the delivery of young offender services rests with the local Children, Seniors and Social Development offices, with the exception of Secure Custody and Remand Services, which are operated by the provincial Department of Justice and Public Safety. Target Population: 12-18 year olds who have come into conflict with the law

Highlight of Services/Programs Offered:  Youth Secure Custody o An effective system of residential secure custody and remand services o Delivery of a diverse range of offender programs in custody to assist youth in successfully re-integrating in the community after release from custody o Delivering a Pretrial Services Program (bail supervision) as an alternative to having accused youth remanded into custody.  Pre-Trial Services Program o This program serves as an alternative to the Pre-Trial detention of youth. The Pre- Trial Services Program operates seven days a week, from 9 a.m. to 12 midnight.

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o All youth who are held in custody between the ages of 12-18 appearing for a bail hearing or requesting a bail review are eligible. Requires a Referral from the crown prosecutor or from the youths’ defense counsel. o The Program helps to reduce the number of youth who are detained while awaiting trial, and also reduce the amount of time a youth is detained in custody pending trial by providing verified information to the Youth Justice Court at each stage of the bail hearing; combined with community supervision and programming while under the jurisdiction of the interim release order. o Youth Corrections Social Workers and other staff perform duties such as: provide supervision to youth serving a variety of court-ordered sentences; prepare reports to assist in the decisions of the Youth Justice Court; engage in professional social work assessments, service planning, and individual, family and group counselling; and assist in program development and community mobilization.

Youth Diversion Program – Dept. of Children, Seniors and Social Development PO Box 7392, Station C, St. John's, NL, A1E 3Y5

Tel: (709) 729-4412 Fax: (709) 729-4420

Mandate: To enable youth to make amends for their first-time offense; to educate youth about the consequences of breaking the law; and to prevent youth crime through community awareness education Target Population: Youth offenders 12-18 who have been accused of and admitted responsibility for their first-time offense

Highlight of Programs / Services Offered:  The program acts as an alternative to the court system such that the young person can take responsibility for and make amends for their first-time offense without receiving a criminal record.  The program requires the young person to attend a mediation session if the victim requests such a session.  The victim, a volunteer mediator and the young person then negotiate a Youth Diversion Contract which may outline some of the following conditions: verbal or written apology to the victim; community service; personal service to the victim; education sessions based on the nature of the offense; completion of essay relating to offense; charitable donation; completion of learning resource material; financial compensation for the victim; other terms deemed suitable.  If there is no direct victim, a delegate is assigned to outline the conditions of the contract.  The Diversion Social Worker works with the young person to ensure that the contract is completed.

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LEARNING

Academy for Mathematics & English

St. John’s Centre Paradise Centre Dwyer Building 386 Stavanger Drive 1495 Topsail Rd; Unit 2 245 Conception Bay Highway St. John’s, A1A 5M9 Paradise, A1L 1P9 Bay Roberts, A0A 1G0

Tel: (709) 733-6284 Facebook: @Academy4MathNL Twitter: @ProfLearnMore Website: tutorinacademy.ca/

Mandate: To help kids succeed—over the last 24 years, they have assisted students coast to coast.

Target population: Kindergarten to University/College

Highlight of Programs / Services Offered:  From Kindergarten to University/College entrance level in Mathematics  From Kindergarten to Grade 8 in Language Arts English  From Grade 11 to University/College entrance level in Science (Chemistry and Physics)  Known as the “Math Tutoring Specialist” because of amazing results  Li’l Learners program for students from 4-6 years old  Support for High School credit courses online with Canada eSchool

Achieva Educational Services Suite 102, Regatta Plaza II, 84-86 Elizabeth Avenue, St. John’s, NL A1A 1W7

Office Tel: (709) 237-8393 Office Email: [email protected] Owner Cell: (709) 746-8393 Owner Email: [email protected] Fax: (709) 579-9235 Website: http://www.achievaeducation.ca/

Mandate: Implementing Tutoring Programs and After School Programs with flexibility in mind, working with the student to increase confidence and grades. Target population: Kindergarten to Post-Secondary students

Highlight of Programs / Services Offered: Achieva’s Tutoring Model is based on a principle of Best Fit Pairing.  After School: Exciting, fun activities designed to build creative minds.

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 Tutoring for Primary/Elementary School: Tutoring in core subjects and specialized tutorials for an added advantage.  Tutoring for Junior High and High School: Tutoring in a broad range of subjects for all student needs.  Tutoring for Post-Secondary: Gain confidence to deal with heavy workloads and tip the scale towards success.

Association for New Canadians (ANC) 144 Military Road, P.O. Box 2031, Station C, St. John’s, NL A1C 5R6

Email (general): [email protected] Website: http://www.ancnl.ca/ Twitter: @ANC_NF Tel: (709) 722-9680 Facebook: @AssociationForNewCanadians

English as a Second Language Training AXIS Career and Employment Services Program Tel: (709) 579-1780 Fax: (709) Tel: (709) 726-6848 Fax: (709) 726-6841 754-5559 Email: [email protected] Email: [email protected] Website: http://www.axiscareers.net Main Office – Settlement Services Main Office – Volunteer Connections Tel: (709) 722-9680 Fax: (709) 754-4407 Tel: (709) 722-9680 Fax: (709) 754-4407 Email: [email protected] Email: [email protected] Settlement Workers in the Schools Main Office – Diversity Training Program (SWIS) Tel: (709) 722-0718 Fax: (709) 754-4407 Tel: (709) 722-2828 Fax: (709) 726- Email: [email protected] 4407 Email: [email protected]

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 ESL Training Program—LINC (Language Instruction for Newcomers to Canada) o This program assists adult learners in acquiring the language skills necessary to settle and integrate into Canadian society. Computer Assisted Language Learning (CALL) is a key component of the curriculum, incorporating advanced interactive software as well as instruction in basic computer technology.  Outreach Tutor Program o This program is designed to provide those eligible clients who reside outside the St. John’s region with programming that will help ensure they acquire strong, appropriate language skills to support their community integration and labour market attachment.  Itinerant Program o This program provides language training to eligible newcomers who are unable to access such training due to issues related to waitlists, priority seats and childcare.  LINC Home Study (Distance) o This distance ESL program is offered to LINC-eligible newcomers who wish to improve their listening, speaking, reading, and writing skills in English. This self-paced course is offered via correspondence or online. All participants are provided with a weekly half-hour session with an instructor.  ESL Evening Classes o The Association offers evening classes one evening per week to eligible newcomers. For more information or to register, please contact (709) 726- 6848. Employment Services  Career and Employment Services—AXIS (Acquiring Experience; Integrating Skills)  Pre-Employment Readiness Training  Bridge-to-Work o Internship Placement Program (IPP) o Strategic Transitions & Employment Partnerships (STEP) o Mentoring Link o Business Development Support Settlement Workers in the Schools (SWIS) Program  Summer ESL Programs  Homework Club  Youth Group Support Services  Childminding and Daycare Transportation

Association of Early Childhood Educators NL Unit 19, 50 Pippy Pl, PO Box 8657, St. John's, NL A1B 3T1

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Tel: (709) 579-3004/3028 Toll-free: 1-877-579-3004/3028 Email: [email protected] Fax: (709) 579-0217 Website: www.aecenl.ca

Mandate: AECENL is a non-profit organization dedicated to professionalism in Early Childhood Education (ECE) and to quality child care and education for young children. Target Population: Early childhood educators and other child care practitioners

Highlight of Programs / Services Offered:  Promote a sense of pride in and commitment to the profession of Early Childhood Education  Provide awareness of what constitutes quality care and education for children  Inform parents, the community, and policy makers of the value of Early Childhood Education  Provide a strong voice for quality child care and education on behalf of children and their families  Provide a forum for discussion of issues pertaining to the well-being of children  Facilitate communication of issues related to the profession  Provide ongoing professional development  Advocate for improved wages and working conditions for Early Childhood Educators  Encourage the development of, and provide support for regional branches  Liaise with other related organizations

Autism Society of NL Elaine Dobbin Centre of Autism, 70 Clinch Crescent, PO Box 14078, St. John's, NL A1B 4G8

Twitter: @AutismSocietyNL Toll-free: 1-866-722-2803 Tel: (709) 722-4926 Facebook: @AutismSocietyNL Email: [email protected] Fax: (709) 722-4926 Instagram: AutismSocietyNL Website: www.autism.nf.net

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enhancement through community volunteerism and work experience, and employment skill refinement through detailed self-awareness and career exploration. Individualized services are available for interview practice, resume building, and employment agency referrals. Career services also work with employers to build community understanding around ASD and inclusive hiring practices.  Community Inclusion: ASNL forms partnerships with a number of community organizations to support the inclusion of individuals on the spectrum in their programs. Community inclusion programs open up opportunities for individuals with ASD to participate in activities the y may perceive as having barriers. More importantly, these programs increase autism awareness throughout the community and promote inclusion and accessibility at all recreational facilities.

Buckmasters Circle Community Centre 129 Brigade St, Buckmasters Circle, PO Box 26028, St. John’s, NL, A1E 0A5

Tel: (709) 579-0718 Fax: (709) 737-0342 Email: [email protected] Twitter: @Bmc_centre Facebook: Buckmasters Circle Community Centre Website: ccnnl.ca/buckmaster-circle-community-centre/

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Mandate: To develop respect, knowledge, and skills through community participation, advocacy, outreach, partnerships, program development and community services

Target Population: All community residents of Buckmasters Circle and the outlying area

 40+ Bingo: This Bingo has grocery item prizes and a ‘You Pick Bingo Card’. Held every Wednesday afternoon at the Community Centre’s main program room.  Lunch and Learns: Monthly information sessions on a variety of topics which range from finance budgeting to health and safety to lifestyle tips.  Connections for Caregivers-sessions for adults to learn about resources to help support them in their role as caregivers Family  Family Supper: Community Cook-up is held once a month; volunteers come together to prepare and serve a free meal to the community.  Family Fun Day-Held every summer to end off summer. Services  Health Services o Nurse Practitioner: Every Monday morning and all day Wednesday, there is a Nurse Practitioner available to make referrals and diagnose and manage infections, prescribe antibiotics, birth control etc. and also PAP Tests. o Public Health Nurse: A public health nurse is on staff at the Community Centre, Monday- Friday 8:30am-4:30pm. o Healthy Baby Club: Every Wednesday morning 9-11, resource mothers provide information on nutrition, mother care, baby care, and much more for expecting moms of the community.  Employment Services o Resumes, cover letters, job search, interview techniques, youth employment readiness program  Other Services o Coasts for kids, public internet access, photocopying and faxing, referral/support, annual back to school drive

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Canadian Federation of Students NL

Mandate: To provide students with an effective and united voice, provincially and nationally. CFS-NL’s goals are to eliminate the social and financial barriers that students are faced with in accessing post-secondary education.

Tel: (709) 737-3204 Fax: (709) 737-2371 Email: [email protected] Website: www.cfs-nl.ca/ Twitter: @CFSNL Facebook: @CFSNL Instagram: @cfsnl

Target Population: All post-secondary students in Newfoundland and Labrador

Highlight of Programs / Services:  Collectively organizes at the local, provincial and national levels to ensure that students’ rights and concerns are fully represented in government policy.  Undertakes anti-oppression work to challenge racism, sexism, ableism, homophobia, transphobia, and all other forms of discrimination both on campus and in the community.  Through the Federation, students’ unions collectively pool their resources to provide student owned and operated services such as the International Student Identity Card, Student Discount Program, the National Student Health Network, and the Student Work Abroad Program.  Members of the CFS in Newfoundland and Labrador include: o Memorial University of Newfoundland Students’ Union (MUNSU); www.munsu.ca o Grenfell College Student Union (GCSU); www.gcsuonline.ca o Marine Institute Students’ Union (MISU); https://www.mi.mun.ca/calendar/current/studentinformation/studentunion/ o College of the North Atlantic Students’ Union; https://www.cna.nl.ca/current-students/Student-Union.aspx o Graduate Students’ Union of Memorial University of Newfoundland (GSU); www.gsumun.ca

Community Centre Alliance Office Location: 20 Hallett Crescent, Suite 201 Mailing Address: 26 Graves Street, St. John's, NL, A1B 3C5

Tel: (709 753-5670 Fax: (709) 753-8570 Email: [email protected] Twitter: @CCA_NL Facebook: @CCANL Website: http://ccanl.ca/

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MacMorran Community Centre, Rabbittown Community Centre and Virginia Park Community Centre. Target Population: Persons of all ages who reside in the community centre neighbourhoods

Department of Advanced Education, Skills and Labour – Gov. of NL 3rd Floor, West Block, Confederation Bldg., P.O. Box 8700, St. John’s, NL, A1B 4J6

Tel: (709) 729-2480 Email: [email protected] Website: aesl.gov.nl.ca/default.htm

Labour Market and Career Information (LMCI) Hotline Toll free: 1-800-563-6600 Email: [email protected]

Employment Centres Toll-Free: 1-800-563-6600

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Target Population: Everyone

Department of Education and Early Childhood Development – GovNL 3rd Floor, West Block, Confederation Building, P.O. Box 8700, St. John's, NL A1B 4J6

Tel: (709) 729-5097 Email: [email protected] Fax: (709) 729-5896 Website: http://www.ed.gov.nl.ca/edu/index.html

Mandate: The Department of Education is responsible for early childhood learning, the K-12 school system, and public libraries in Newfoundland and Labrador. The vision of the Department of Education and Early Childhood Development is to provide citizens with the values, knowledge and skills necessary to be productive and contributing members of society.

Target Population: The Department of Education and Early Childhood Development’s primary clients are educators, children, youth and their families. Highlight of Programs / Services Offered:

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 Curriculum and Programs  Educational Policy and Direction: The department sets the strategy and vision for the K-12 education system and provincial early learning and child care.  Student Assessment and Research: The department collects data and manages databases for core areas such as child care services, enrolment, student support services, student achievement and graduate outcomes.  Support for Children and Youth with Diverse Needs and Exceptionalities: The department provides a broad range of support services to enhance inclusive practices in child care and learning environments for children and youth with diverse needs and exceptionalities.  Early Childhood Learning: The department fosters early childhood learning opportunities through cooperation with other departments and agencies.  Child Care Services and Family Resource Centres Support to Entities: Some areas of support include school transportation; teacher allocation; teachers’ payroll; operating grants for both school districts and libraries; and support for compliance with government legislation and policy.

Discovery Centre 655 Topsail Road, PO Box 70, St. John's, NL A1C 5H5

Tel: (709) 726-3500 Twitter: @DiscoveryCtrNL Website: www.discoverycentre.nf.ca Fax: (709) 726-3505 Toll-Free: 1-877-446-4226 Email: [email protected]

Mandate: To provide the community with Adult Basic Education (ABE).

Target Population: Adults wanting to complete their high school education or upgrade their marks to prepare for post-secondary training. To be accepted into the ABE program, individuals must be 19 years of age or older. Highlight of Programs / Services Offered:  ABE is a provincial program for adult learners. o Level II is a refresher level for those who have been out of school for some time or who need extra help to prepare for Level III. o Level III corresponds to grades 10-12 and requires the completion of 36 credits in order to graduate.  Professional adult educators provide ways to help adults learn according to their own learning style.  The Discovery Centre provides a friendly, comfortable, non-institutional setting where students can work at their own pace and enjoy a personalized learning experience.  Students could be eligible for sponsorship if: o They are currently on income support. o Have been recipients of Employment Insurance in the last five years.

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o Are currently taking advantage of some other government programs. o Wondering if you qualify? Call 1-877-446-I CAN  To apply to the Discovery Centre, contact your local Centre to schedule an appointment. For a list of Centres, click here.  For a list of Frequently Asked Questions, click here.

For the Love of Learning, Inc. PO Box 7231, Station C, St. John's, NL, A1E 3Y4

Drop-in Centre: 37 Cookstown Road (above Bridges to Hope) Tel: (709) 722-8848 Email: [email protected] Website: www.ftlol.org Twitter: @ftlolorg Facebook: FTLOL, Inc.

Froude Avenue Community Centre 89 Froude Avenue, St. John’s, NL, A1E 3B8

Tel: (709) 579-0763 Website: ccnnl.ca/froude-avenue-community-centre/ Email: [email protected] Facebook: @FroudeAvenueCommunityCentre Fax: (709) 579-0548

Highlight of Programs / Services Offered:  Activities for Children/Youth: o Afterschool Program o Snack Program o Baking and Cooking Program

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o Homework Program o Tutoring Program o Recreation time o Kids Group o Teen Night  Programs for Adults: o Adult Cards and Bingo o Seniors Group  Services: o Community Health Nurse o Community Employment Facilitator . Resume Writing/Interview Skills o Photocopying o Faxing o CAP (Community Access Program) Site . Computer assistance . Printing . Training Sessions o Tutoring o Community rentals.

Learning Disabilities Association of NL 66 Kenmount Road, Suite 301, St. John's, NL, A1B 3V7

Email: [email protected] Fax: (709) 753-4747 Tel: (709) 753-1445 Facebook: @LearningDisabilitesNL Twitter: @LDANL Website: www.ldanl.ca

Mandate: LDANL is a not-for-profit organization dedicated to the advancement of education, employment, social development, legal rights and general well-being of people with learning disabilities.

Target Population: Individuals with learning disabilities and their families

MacMorran Community Centre 10 Brother McSheffrey Lane, St. John's, NL, A1B 5B2

Tel: (709) 722-1168 Fax: (709) 722-1885 Email: [email protected] Twitter: @Macmorrancc

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Website: ccnnl.ca/macmorran-community-centre/ Facebook: @macmorran.ca

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o A Public Health Nurse and Nurse Practitioner o Clothing Room o Food Hampers

Multicultural Women’s Organization of NL (MWONL) Box #9, Nuport Building, 44 Torbay Road, St. John’s, NL A1A 2G4

Tel: (709) 726-0321 Website: www.mwonl.org/ Facebook: @MWONL.WOW Fax: (709) 726-0322 Email: [email protected] Email: [email protected]

NL Association for the Deaf 3rd Floor, 21 Merrymeeting Road, St. John's NL A1B 3K3

TTY/Voice: (709) 726-6672 Fax: (709) 726-6650

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Email: [email protected] Website: www.nlad.org Facebook: @NLAssociationofthedeaf Youtube: NLAssociationofthedeaf

Highlight of Programs / Services Offered:  Employment Services and Support: NLAD Employment Services seeks to ensure that deaf clients have full access to career and employment services which enables them to seek, obtain and keep employment. o Employment Readiness o Career Exploration/Career Options o Job Search Techniques o Interview Preparation o Outreach to Local Labour Market/Employers o Job Maintenance/Employment Monitoring o Job Accommodations and Supports (TTY's/Communication Devices)  Public Awareness and Education Workshops o Inclusive Education: Inclusive Education for the deaf means the education of students with various hearing levels in a way that addresses the students' individual differences and needs. An inclusive education program for Deaf students must be customized to address each individual student's unique needs.  Sign Language Classes: Classes in ASL are offered to the community from beginner to intermediate.  Community Support Worker: The Community Support Worker is responsible for providing services to Deaf adults who use American Sign Language (ASL) and supporting Deaf adults as a member of the Deaf community. o Contact our Community Support Worker Megan at [email protected]  Health and Wellness Counselling Services: Provides a friendly, confidential and non-judgmental environment where individuals who are culturally Deaf can find support and encouragement for the many problems that can happen during the path of life. Health & Wellness Counselling Services offers assistance to individuals dealing with: o Anxiety o Depression o Deaf Identity o Abuse o Feeling Lonely o Grief & Loss o Addictions o Family Problems

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o Life Changes (new job, relationships, health concerns)

NL Public Libraries

A.C. Hunter Library A.C. Hunter Children’s Library Arts and Culture Centre St. John’s Arts and Culture Centre St. John’s 125 Allandale Road, A1B 3A3 125 Allandale Rd, A1B 3A3 Tel: (709) 737-2133 Tel: (709) 737-3953

Michael Donovan Public Library Marjorie Mews Public Library 655 Topsail Rd., A1E 2E3 12 Highland Dr., A1A 3C4 Tel: (709) 737-2621 Tel: (709) 737-3020

Ross King Memorial Library 65 Olympic Drive, Mount Pearl, A1N 5H6 Tel: (709) 368-3603

Website: www.nlpl.ca Twitter: @NLPubLibraries

Mandate: To provide library services for the public throughout NL

Target Population: Everyone

Highlight of Programs / Services Offered:  Book Club to  Information Sessions  Faxing Go Kit and Tours  Scanning  Books by Mail  Home Reader Service  Color  Story Time  Large Print Books  InterLibrary Loans  Computer  Free Internet Access  Photocopying Training and Wireless  Micro Film Reader  DVDs  Audio Books  Musical Instrument  Genealogy  Book Club Lending Library Collections  Board Game Collection  Group Visits  Youth Advisory Board  Magazines  Adaptive Technology

NL Tutors 33 Monchy St, St. John’s, NL A1C 5A7

Tel: (709) 771-1989 Website: http://www.nltutors.ca/

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Email: [email protected] Facebook: @nltutors Twitter: @NLTutors

Mandate: To equip students with the most up-to-date knowledge; To achieve this goal, all tutors hired are highly educated tutors with PhD degrees from Memorial University of Newfoundland. The instructors have several years of experience in teaching mathematics and physics courses in both university and high school levels.

Target population: High School and University students in St. John’s, Mount Pearl and Paradise.

Highlight of Programs / Services Offered:  One-on-one and group tutoring sessions both at home and on campus.  Review sessions: prior to mid-term and final exams for specific courses, two-hour “pre-exam tutorials” are offered. These sessions include reviewing a sample test, as well as responding to students’ questions. The entry fee for these sessions is $30 per student. Please visit our website for more information.

Post-Secondary Institutions of NL

For complete details and listings of Post-Secondary Institutions in the Province please contact the Department of Advanced Education and Skills or visit one of the links below: Public Institutions: http://www.aesl.gov.nl.ca/postsecondary/public.html  Memorial University  College of the North Atlantic Private Institutions: http://www.aesl.gov.nl.ca/postsecondary/privatedir.html  Academy Canada – Corner Brook and St.  Operating Engineers College John’s  U.A. Training Centre  BAC Training Centre Inc / BAC Masonry  Woodford Training Centre Inc. College  Canadian Training Institute  Boilermakers Industrial Training Centre Inc.  Carpenters Millwrights College  Keyin College – Burin (formerly Centrac Inc. College), Carbonear, Gander, Grand Falls-  Central Training Academy Windsor, Marystown, St. John’s, and  DieTrac Technical Institute Western Campus.  Gander Flight Training  Ironworkers Education & Training Co. Inc.  Eastern College

For other matters related to post-secondary education such as financial aid, transcripts, etc. please contact the Department Advanced Education, Skills and Labour or visit: www.aesl.gov.nl.ca/postsecondary/index.html.

Rabbittown Community Centre 26 Graves Street, St. John's, NL A1B 3C5

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Tel: (709) 739-8482 Email: [email protected] Website: www.rabbittown.ca Fax: (709) 739-8472 Facebook: @RabbittownCommunityCentre

Highlight of Programs / Services Offered:  Computer Room  Special Events (Family Fun Day, Community Day, Annual Children’s Christmas Party, Halloween Party, Spring Carnival, Winter Carnival, etc.)  Programs for all ages, toddlers through to seniors: Parent and Tots, Pre-School Readiness, 50+ Breakfast Club, After School Program and Youth Program  Summer Camps, including Camp Cottontail (ages 5-8) and Camp Star (ages 9- 12)  Healthy Baby Club for expectant mothers  Employment and Career Services offers resume writing, job search assistance and program referrals. They also maintain a job board, with new jobs and volunteer opportunities added weekly.  Photocopying and faxing.

Rabbittown Learners Program 21 Merrymeeting Road, PO Box 23022 Churchill Square, St. John's, NL A1B 4J9

Tel: (709) 579-6033/1139 Email: [email protected] Website: http://www.rtlp.ca/ Fax: (709) 579-8738

Mandate: To provide literacy/adult basic education, Level I training to adults so they can improve their reading and writing skills in a supportive environment that is appropriate to their individual needs. Additionally, to help students achieve their personal goals by creating an environment that allows the student to realize their full potential. This, in turn, encourages them to engage more fully in their community and in their family. Target Population: 19 years and up

Highlight of Program  Adult Basic Education, Level I Program  Students receive 25 hours of instruction time per week.  Curriculum Includes: o Communications

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o Math o Computer o Science o Social Studies o Government Law o Consumer Education o Workplace

Refugee Immigrant Advisory Council 362 Water Street, St. John's NL, A1C 1C7

Tel: (709) 754-4122 Fax: (709) 754-4102 E-mail: [email protected] Twitter: @riac_ca Website: www.riac.ca

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Teachers on Wheels 50 Pippy Place, Unit 1B, P.O. Box 8455, Station A, St. John's, NL A1B 3N9

Email: [email protected] Website: www.teachersonwheels.ca Tel: (709) 738-3975

Mandate: A non-profit, adult literacy organization that provides free literacy tutoring at a convenient time and place. They endeavor to:  Gather together people who volunteer their time to help others learn to read and write.  Encourage people with reading and writing difficulties to ask for help.  Promote public awareness about the literacy/illiteracy issue.  Advocate for learners. Target Population: Adults who need assistance with reading and writing skills.

Highlight of Programs / Services Offered:  Teachers on Wheels membership includes volunteer tutors, adult learners and interested individuals from the general public. o All members have voting privileges and meet annually for a General Meeting and Election of Officers.  Through volunteers, helps adults improve their reading and writing skills.  Provides learners with confidential one-to-one tutoring, usually in a home or library setting o Will work with learners three hours per week. o Learners are shown how to use their own experiences and interests to help improve their ability to read and write.

Tutors Unlimited PO Box 6001, St. John's NL A1C 5X4

Tel: (709) 754-4646 Email: [email protected] Website: tutorsunlimitednl.blogspot.ca/

Mandate: To provide tutoring and act as a safety net to all students.

Target Population: Primary school aged children through to University students and all ages in between.

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Highlight of Programs / Services Offered:  One-on-one tutoring services  All subject areas from primary school through University  Tutoring can take place onsite or offsite  Over 60 tutors with University degrees

The Murphy Centre

Main Office: Career Services Site: 1 Prince Philip Drive, PO Box, 21157 320 Torbay Road, Fall River Plaza St. John’s, NL A1A 5B2 Suite 201, St. John’s NL A1A 4E1 Tel: (709) 579-6606 Tel: (709) 753-2830 Fax: (709) 579-2655 Text: (709) 771-0272 Email: [email protected] Fax: (709) 579-8022

General Email: [email protected] Facebook: @MurphyCentre Website: www.murphycentre.ca Twitter: @MurphyCentre

Mandate: To provide individuals with opportunities for growth through the integration of creative learning experiences designed to achieve academic, career and life goals. Target Population: Youth and adult participants facing challenges to education and/or employment.

Highlight of Programs / Services Offered:  Academic Services o Designed for adult participants. o Participants study math, science, communications, career education and general subjects. o There are three different profiles in the ABE Program: Degree and Technical Profile, Business-Related College Profile, and General College Profile. Participants will enroll in the profile suited to their post-secondary plans and career goals. o To view academic brochure, click here.  Personal Development Services o Courses, seminars and group/individual discussions on a variety of life topics such as money management, study skills, parenting, stress management, quitting smoking, drug/alcohol misuse, anger management and nutrition. o Community, Career and Employment Services o Provide linkages and support to community agencies and their programs. More specifically, to provide to community partners, a

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forum in which they may explore issues, share and create solutions related to (AES) Career and Employment programs. o Two Roads Career Program: A career development program inviting people with barriers to employment/education who are interested in pursuing career and/or academic goals. Clients must be 16 years of age or older and on or at risk of becoming on income support. o Individual career counselling is provided. o Youth Works Well: Youth Works Well allows 10 people between the ages of 18 and 30 the opportunity to participate in a career development program. Participants selected will benefit from educational, career and life-style enhancement opportunities in order to pursue a successful career plan.

Thrive 108 LeMarchant Rd, PO Box 26067, St. John's, NL A1E 0A5

Tel: (709) 754-0536 Fax: (709) 754-0842 Email: [email protected] Website: www.thrivecyn.ca Twitter: @thrivecyn Facebook: @thrivecyn Youtube: Thrive CYN Instagram: @thrivecyn

Mandate: To assist youth, primarily 12-29 years, achieve their full potential and enhance the capacity of youth serving agencies.

Target Population: Resilient youth who live in poverty and have limited access to mainstream programs / services and service providers / agencies who work with youth.

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telephone access, supportive and caring interactions, assistance with accessing emergency housing and Referrals to external services . SWAP kits; and, providing safe drug use equipment, information and support. . Naloxone kits, and training, to individuals at risk of overdose.  Blue Door: An “exiting” program for individuals primarily 14-29 years who are engaged in the sex trade, sexually exploited situations, including sex trafficking. o Supports range from education & employment, outreach, system navigation, counselling, and intensive individual supports. Program is inclusive of all gender identities and sexual orientations. For a referral form, click here.

Programs for Service Providers  Community Support and Development: Offers services for professionals working with young people, and includes:  Thrive Talks – Networking and Professional Development Sessions,  “What’s Up!” Newsletter. To sign up for the community newsletter, click here.  Directory of Services for Youth  Community development and capacity building, and more.  For additional information on any of these initiatives, please contact Ange Crockwell at [email protected] or 754-0536 ext. 201  Coalition Against the Sexual Exploitation of Youth (CASEY): A coalition of community stakeholders working to address issues, and establish services and supports relating to the sexual exploitation of youth.  CASEY produced a 16 minute video that can be used for education, training and awareness. The video includes the voices of four NL Youth who have been sexually exploited and provides the viewer with information on what sexual exploitation is; who is at risk; the grooming and luring process; and warning signs.  The video comes with a discussion guide and is appropriate for youth (12 and over), parents, youth service workers, professionals and the general public. To find out more about CASEY or to book a presentation or training session, please contact Melendy Muise at 754-0536 ext. 207 or [email protected]

Virginia Park Community Centre 51 Harding Road, PO Box 21011, St. John's, NL, A1A 5B2

Tel: (709) 579-4534 Fax: (709) 579-4539 Facebook: @virginiaparkcommunitycentre Twitter: @VirginiaParkCC Website: ccnnl.ca/virginia-park-community-centre/ Email: [email protected]

Mandate: To foster community leadership, participation and inclusion through the

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delivery of programs and activities implemented through the community centre. To collaborate with community partners to promote overall health and well-being in the community. To offer programs and services to help to improve educational, health and employment outcomes for families in our community. Target Population: People of all ages from Virginia Park and surrounding areas

HEALTH

MENTAL HEALTH CRISIS LINE (24/7) Tel: 737-4668 Toll-Free: 1-888-737-4668

GAMBLING HELP LINE (24/7) Toll-Free: 1-888-899-4357

MENTAL HEALTH & ADDICTIONS SYSTEM NAVIGATOR Tel: (709) 752-3916 / Toll-Free: 1-877-999-7589 Email: [email protected]

CHILDREN & ADOLESCENT MENTAL HEALTH & ADDICTIONS SERVICES (St. John’s)

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CENTRAL INTAKE services for Janeway Family Centre, Janeway Psychiatry, Bridges Program, and Adolescent Addictions Services. Tel: (709) 777-2200 Fax: (709) 777- 2211

ADULT MENTAL HEALTH & ADDICTIONS SERVICES

CENTRAL INTAKE services for Community Mental Health & Addictions Services in St. John’s area Tel: (709) 752-8888 Fax: (709) 752-6852 Email: [email protected]

SPECIALIZED ADDICTIONS SERVICES

CAST Tel: (709) 777-5074 RECOVERY CENTRE Tel: (709) 752-4980 (Concurrent, Fax: (709) 777-5170 (16+ years) – Residential Fax: (709) 752-4985 Addictions Withdrawal Management Specialized Treatment) OPIOID Tel: (709) 752-4478 THE GRACE CENTRE Tel: (709) 945-4500 TREATMENT Fax: (709) 752-4012 Fax: (709) 595-2680 CENTRE

MENTAL HEALTH/ADDICTIONS COUNSELLING/CASE MANAGEMENT

DOORWAYS Walk-In Clinic Pleasantville Tel: 752-4903 Clarenville Tel: 466-5723 Ferryland Tel: 432-2930 Harbour Grace Tel: 945-6512 Holyrood Tel: 229-1551 Marystown Tel: 279-7952 Whitbourne Tel: 759-3370 Witless Bay Tel: 334-3941

CENTRE CITY 3 West, St. Tel: 777-5390 Shea Heights Tel: 752-4313 Clare’s Fax: 777-5093 Fax: 752-4302 LeMarchant House Tel: 777-5622 Fax: 777-5654

EAST END Terrace Clinic Tel: 777-3453 Bell Island Tel: 488-2701 Fax: 777-3468 Fax: 488-2703 Portugal Cove Tel: 895-7056 Torbay Tel: 437-2210 Fax: 895-7050 Fax: 437-2203

WEST END / CBS Mount Pearl Tel: 752-4121 Villa Nova Plaza, CBS Tel: 834-7906 Square Fax: 752-4412 Fax: 834-7918

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RURAL Bay Roberts Tel: 786-5224 Bonavista Tel: 468-5318 Fax: 786-5221 Fax: 468-7690 Clarenville Tel: 466-5723 Ferryland Tel: 432-2930 Fax: 466-5718 Fax: 334-3940 Harbour Grace Tel: 945-6512 Holyrood Tel: 229-1551 Fax: 945-6514 Fax: 229-1591 Marystown Tel: 279-7952 Placentia Tel: 227-3641 Fax: 279-7933 Fax: 227-3749 Trepassey Tel: 334-3941 Whitbourne Tel: 759-3370 Fax: 334-3940 Fax: 759-3377 Witless Bay Tel: 334-3941 Fax: 334-3940

SPECIALIZED SERVICES

ACT Team, Tel: 752-3511 AMBULATORY CARE, Tel: 777-3332 Majors Path Fax: 752-3535 Waterford Hospital Fax: 777-3920

DAY Tel: 777-5252 PIER PROGRAM, Tel: 777-3614 TREATMENT Fax: 777-5093 Waterford Hospital Fax: 777-3553 PROGRAM, St.

Clare’s

HOPE (Eating Tel: 777-2041 FORENSIC SERVICES Tel: 726-8966 Disorders Fax: 777-2042 Fax: 777-7878 Program), Majors

Path

OCCUPATIONAL Tel: 777-3828 OUTREACH, 657 Topsail Tel: 777-5074 THERAPY, Fax: 777-3006 Road Fax: 777-5170 Waterford

Hospital

SEXOLOGY Tel: 777-3786 TRAUMATIC STRESS Tel: 752-4919 PROGRAM, Fax: 777-3920 SERVICES, Cordage Fax: 752-4920 Waterford Place Hospital

HOUSING COMMUNITY CARE, Tel: 834-0801 FAMILY CARE, Waterford Tel: 777-3340 Conception Bay Fax: 834-0824 Hospital Fax: 777-3385 South BOARD & LODGING Tel: 777-3341 BOARD & LODGING (NON- Tel: 777-3340 (RELATIVES), Fax: 777-3385 RELATIVES), Waterford Fax: 777-3385 Waterford Hospital Hospital

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LEISURE INPATIENT Tel: 777-3587 OUTPATIENT THERAPEUTIC Tel: 777-3336 THERAPEUTIC Fax: 777-3098 RECREATION, Waterford Fax: 777-3446 RECREATION, Hospital Waterford Hospital

Addiction Services – Health and Community Services – Gov. of NL PO Box 8700, 1st Floor, West Block, Confederation Bldg., St. John’s, NL A1B 4J6

Mental Health Crisis Line (24 hour): Local: (709) 737-4668 Toll-Free: 1-888-737-4668 Gambling Helpline (24 hour): Toll-Free: 1-888-899-4357 (HELP) Adult Central Intake: (709) 752-8888 Addiction Services: (709) 777-5074 Contacts: http://www.health.gov.nl.ca/health/department/contact.html#mha Website: https://www.health.gov.nl.ca/health/addictions/index.html Mandate: To provide provincial leadership in the planning and development of mental health and addictions programs.

Target population: People affected by their own substance abuse or gambling behaviour (alcohol, drugs and gambling) and people who have been affected by someone else’s behavior. Highlight of Programs / Services Offered:  Outpatient Counselling: There are 26 outpatient offices that offer counselling services across the province. Counselling may be provided in individual, family, or group sessions.  Early Intervention and Outreach for Youth: This program allows the Regional Health Authorities to provide effective outreach to youth who are at risk of developing addictions in the province.  Adult Residential Treatment Services:  The Humberwood Treatment Centre is located in Corner Brook. The Centre provides three week inpatient treatment program for men and women age 19 years and older who are experiencing a substance use and/or gambling problem.  The Grace Centre is located in Harbour Grace. This Centre complements the existing adult addictions treatment centre, Humberwood. These two centres are part of a continuum of care for adults impacted by addictions.  Adolescent Day Treatment: The Rowan Centre is a day treatment program for adolescents between the ages of 12 and 18 whose involvement with substance use and/or gambling is having a negative impact on their lives.  Detoxification Services: The Recovery Centre is a provincial, non-medical detoxification service. Located in St. John’s, The Recovery Centre is open to men and women over the age of 16 who are intoxicated or who are experiencing

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symptoms of alcohol and other drug withdrawal or who need respite from a gambling problem.  Opioid Treatment Centre: The Opioid Treatment Centre is located in St. John’s. The purpose of this centre is to provide a multidisciplinary approach to treatment, mainly through methadone maintenance, for individuals experiencing opiate addiction.  Crisis Support: Anyone experiencing a crisis as a result of their substance use and/or gambling problems may contact the Mental Health Crisis Line at 1-888- 737-4668 or the Problem Gambling Helpline at 1-888- 899-4357 (HELP).  Not sure who to contact? Click here.  Opioid Treatment Centre: The Opioid Treatment Centre is located in St. John’s. This centre provides a multidisciplinary approach to treatment, mainly through methadone maintenance, for individuals experiencing opiate addiction.  Crisis Support: Anyone experiencing a crisis as a result of their substance use and/or gambling problems may contact the Mental Health Crisis Line at 1-888- 737-4668 or the Problem Gambling Helpline at 1-888- 899-4357 (HELP).  Not sure who to contact? Click here.

Adult Mental Health & Addictions Services – Eastern Health PO Box 8700, 1st Floor, West Block, Confederation Bldg., St. John’s, NL A1B 4J6 Email: [email protected] Tel: (709) 752-4922 Website: easternhealth.ca/WebInWeb.aspx?d=1&id=2106&p=74 Adult Central Intake: Tel: (709) 752-8888 Fax: (709) 752-6852 Email: [email protected]

Mandate: To provide leadership in the planning, development, implementation and evaluation of provincial policies and programs related to mental health and addictions in Newfoundland and Labrador. Target population: Individuals 18+ experiencing mental health & addictions issues.

Highlight of Programs / Services Offered:  Central Intake (Adults): provides for a range of adult mental health and addictions services in the St. John’s area. Referrals may be made by fax, e-mail, or self- referral using the Mental Health & Addictions Referral Form. Some services require a physician’s referral.  Doorways o A single session, walk in counselling service. o Available to youth and adults without an appointment or referral o A health care professional will meet with you and discuss your concerns on a first- come, first-serve basis.

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o Doorways provides information and support focused on your need. Some examples of what you may want to discuss are: family, health, grief, work, relationships, stress, anxiety, depression, drinking or drug use. o Doorways is not an emergency service. In an emergency, immediately call 911 or the Mental Health Crisis Line at 1-888-737-4668, or proceed to the nearest emergency department. o To find Doorways in your area, click here; or, call 811 and a HealthLine nurse will provide you with a location near you.  Support Groups o For more information, please call (709) 752-4926.  Community Counsellors o Counsellors are available to support individuals who have mental health or substance use concerns as well as family/friends who are affected. A Community Counsellor is able to speak with you about a variety of concerns, such as alcohol and drugs, grief and loss, mental illness, parenting, relationships, Or, any other concern that is affecting your mental health and wellbeing.  To find a Community Counsellor near you call 811 and speak with a HealthLine nurse who will provide you with a contact number

AIDS Committee of Newfoundland and Labrador (ACNL) 47 Janeway Place, St. John’s, NL A1A 1R7

Tel: (709) 579-8656 Shelter Tel: (709) 579-8348 Email: [email protected] Fax: (709) 579-0559 Toll Free: 1-800-563-1575 Website: www.acnl.net Facebook: @AIDSCommitteeNL

Target Population: People living with and/or affected by HIV/AIDS and/or Hepatitis C.

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 Supportive Housing o Six independent living units (one 2-bedroom and five 1-bedroom) o Applicants must be 18 years or older living with and/or affected by HIV/AIDS or Hepatitis C o For more information, please contact our Housing Coordinator, Chantelle Weir, at 709-579-8656 or 1-800-563-1575, through the contact form on ACNL’s website, or via email.  Tommy Sexton Centre Emergency Shelter o 4-bed emergency, short-term shelter for individuals ages 16 and up. Priority for individuals living with HIV/AIDS and/or Hepatitis C. Gender- neutral facility, further priority for LGBTQ2S+ shelter placement. However, all individuals experiencing homelessness are able to access shelter o Residential Counsellors provide housing search support, crisis and supportive counselling, linkage and referrals to community and government programs, assistance with life skills development, and other services o For more information on Emergency Shelter Services Program, please contact the Shelter Services Coordinator, Abigail Sheppard, by phone at (709) 579-8656, through the contact form on ACNL’s website, or via email.

Al-Anon / Alateen Family Groups 50 Mayor Ave, St. John’s, NL A1C 4N7

Tel: (709) 722-2666 Email: [email protected] Toll-free: 1-888-455-2666 Website: www.al-anonandalateen.nl.ca Mandate: Al-Anon is a fellowship of relatives and friends of alcoholics who share their experiences, strength and hope in order to solve their common problems. Alateen is a fellowship of young Al-Anon Members, usually teenagers, whose lives have been affected by someone else’s drinking. Target Population: Relatives and friends of alcoholics Highlight of Programs / Services Offered:  Support meetings for adults and youth who have been affected by someone else’s drinking  Helps families of alcoholics by practicing the Twelve Steps, by welcoming and giving comfort to families of alcoholics, and by giving understanding and encouragement to the alcoholic.  These 20 questions are to help you decide whether Alateen is for you.  Podcasts: Audio recordings on the Internet that are available by subscription.  An easy way to hear what Al-Anon has to offer. The podcast, “First Steps to Al- Anon Recovery” are at www.al-anonfamilygroups.org  Subscriptions are free; an automated e-mail notifies subscribers when a new instalment is posted.

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 Al-Anon’s Public Outreach: Serves the general public, professionals, and media requesting information. Public Outreach is available to correctional centres, schools, social workers, community and crisis centres, and social workers.

Alcoholics Anonymous 183 Kenmount Road, Suite 117, St. John’s, NL A1B 3P9

Help Line: (709) 579-5215 Toll Free Help Line: 1-888-579-5215 Meeting Info: (709) 579-6091 Website: http://www.aastjohns.com/ Email: [email protected]

Mandate: Alcoholics Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other so that they may solve their common problem and help others to recover from alcoholism. The primary purpose is to stay sober and help other alcoholics achieve sobriety. Target Population: The only requirement for membership is a desire to stop drinking.

Highlight of Programs / Services Offered:  Weekly meetings for those dealing with Alcohol Abuse  Open Meetings: speakers tell how they drank, how they discovered A.A., and how the program has helped them. Members may bring relatives or friends. Anyone interested in A.A. is welcome to attend.  Closed Meetings: are for Alcoholics only. There are group discussions, and members can speak up, ask questions and share their thoughts with other members. Members can get help with personal problems in staying sober and with everyday living, and share information on coping, resolving issues, practicing the Twelve Steps, etc.  A variety of literature available for ordering.

Assertive Community Treatment (ACT) Team – Eastern Health 35 Major's Path, St. John's, NL A1A 4Z9

Tel: (709) 752-3511 Fax: (709) 752-3535 Website: www.health.gov.nl.ca/health/mentalhealth/mhprograms.html#assertive

Mandate: To provide community-based treatment to clients with severe and persistent mental illness.

Target Population: Anyone 18+ with a severe and persistent mental illness. Anyone can refer but priority is given to individuals with a diagnosis of schizophrenia, schizoaffective disorder or bipolar disorder. Highlight of Programs / Services Offered:

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ACTT is an evidence-based service delivery model that provides comprehensive community-based treatment to clients with severe and persistent mental illness.  ACTT is comprised of a team of multidisciplinary staff who work to provide an integrated continuum of care. This team provides service 24 hours a day, 365 days a year. The team embraces a shared caseload concept.  Using the ACT Model of Care, clients are provided with community-based services, such as: o Skills training for community adjustment o Medication management and monitoring o Psychosocial education o Addiction treatment o Employment services o Counselling

Athena Health Centre

Office Address: 215 LeMarchant Rd., St. John’s, A1C 2H5 Mailing Address: Unit 50 Hamlyn Rd. Plaza, Suite 408. A1E 5X7

Tel: (709) 754-3572 Toll-Free: 1-800-755-2044 Fax: (709) 754-6626 Email: [email protected] Website: www.morgentaler.ca/contact_stjohns.html

Mandate: To provide medical care, including abortion, to pregnant individuals in an atmosphere of respect and dignity with an emphasis on reproductive freedom Target Population: Pregnant individuals of any age.

Highlight of Programs / Services Offered:  While at the Clinic you will meet with a trained counselor who will explain the procedure, provide birth control information, and give emotional support.  Can also provide testing for sexually transmitted infections (STI) including chlamydia, gonorrhea, HIV, syphilis, and hepatitis B and C (not mandatory)  Your doctor can refer you to the Clinic, but we prefer that you call us yourself. This will give you the chance to ask questions or voice concerns you might have.  Newfoundland and Labrador people with MCP are fully insured and therefore do not have to pay for abortion services at this clinic.  Post-operative teaching is done regarding care after the procedure. Printed handouts with relevant information are given to clients. There is an emphasis on birth control and the centre will give samples to clients when available.  24-hour emergency contact number available for clients who have any post- operative questions or concerns.  Satellite clinics on the west coast of the island.  Medical (mifegymiso) and surgical abortion (aspiration) options to clients.

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 Available services for emergency IUD insertions after a contraceptive failure— copper IUDs are far more effective (at 99%+ effective) than Plan B (at 75-89%) for contraceptive failure

Body Diversity NL

Email: [email protected] Website: bodydiversitynl.ca/ Facebook: @BodyImageNetworkNL

Mandate: Body Diversity Newfoundland and Labrador is a non-profit organization that focuses on promoting the value of body diversity and strives to support healthy minds and healthy bodies. Body Diversity NL envisions to see communities that accept and respect body diversity, that do not pass judgment based on physical characteristics, and that support physical and mental health in diverse bodies.

Target Population: Everyone; Residents of Newfoundland and Labrador

Highlights of Programs / Services Offered: Body Diversity NL strives to provide evidence-based resources to support creating body positive spaces in the home, workplace, schools, and community. The support and services section provides tools and information to better understand and appreciate body diversity.  General Information and FAQs  For a list of resources, click here.  Health Not Weight Collaborative. Collaborative Goals:  To align policy, practice and research to advance evidence-based strategies to address weight related concerns in NL.  To reduce silos between obesity reduction and eating disorder prevention to ensure a coordinated approach in health promotion in NL.  To implement a ‘health not weight’ approach in health research, practice, promotion, and policy in NL.

Autism Society of NL Elaine Dobbin Centre of Autism, 70 Clinch Crescent, PO Box 14078, St. John's, NL A1B 4G8

Twitter: @AutismSocietyNL Toll-free: 1-866-722-2803 Tel: (709) 722-4926 Facebook: @AutismSocietyNL Email: [email protected] Fax: (709) 722-4926 Instagram: AutismSocietyNL Website: www.autism.nf.net

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Target Population: Individuals with ASD and their families.

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Bridge the gAPP – Eastern Health

Bridge the gAPP – Eastern Health Dept. of Health and Community Services, Mental Health and Addictions Division PO Box 8700, 1st Floor, West Block, Confederation Bldg., St. John’s, NL A1B 4J6 Tel: (709) 729-3658 Email: [email protected] Fax: (709) 729-4429 Website: http://www.bridgethegapp.ca/

Mandate: To support mental wellness via the Bridge the gapp website; a way to connect with guidance and supports for mental health and addictions in Newfoundland and Labrador. Accessible from a computer, tablet or a phone in your pocket, you can instantly access content that can provide advice, inspiration, assurance, or direction for finding additional supports when you need it the most. The website serves as the access point for various online services available to individuals in the province.

Target population: Bridge the gapp for youth targets ages 13-18, while Bridge the gapp for adults targets those 18+ Highlight of Programs / Services Offered:  Bridge the gapp for youth: o Instantly access content on a variety of mental health and addictions topics which provide advice, inspiration, assurance, or direction for finding additional supports when you need it the most. The website includes an Art room, Worry Jar, Coping Tips, and Wall of Hope where individuals can view things others have shared or upload their own thoughts. The website also includes information on Bullying, Family, Healthy Eating, Relationships, Sexual Health, Stress and Anxiety, and Suicide/ Self-Harm. There is also access to a Service Directory, Mood Meter, and a list of dowloadable content. o Youth website: https://www.bridgethegapp.ca/youth/  Bridge the gapp for adults: o Instantly access content on a variety of mental health and addictions topics which provide advice, inspiration, assurance, or direction for finding additional supports when you need it the most. The website includes an Art Room, Coping Tips, and Wall of Hope where individuals can view things others have shared or upload their own thoughts. The website also includes information on Anxiety, Eating Disorders, Stress Management, Suicide Prevention, Identity & Self- Esteem, Mental Illnesses, and Substance Use & Addictions. There is also a Service Directory, Mood Meter, and a list of downloadable content. o Adult website: https://www.bridgethegapp.ca/adult/

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Bridges to Hope 39 Cookstown Road, St. John's, NL A1C 4G7

Email: [email protected] Tel: (709) 722-9225 Website: http://www.bridgestohope.ca/ Fax: (709) 722-4840

Mandate: Bridges to Hope is committed to reducing the effects of poverty on individuals and families through access to essential food, and other programs that help empower our clients. Target Population: Citizens requiring food assistance support

Highlights of Programs / Services offered:  Food Bank/Pantry Service: working in conjunction with Community Food Sharing, the service is available: Tuesdays 11 am – 12:50 pm; Wednesdays, Thursdays, and Fridays 10 am– 12:50pm. Clients’ need their MCP and AES file number or Drug card number to get a full hamper every 28 days (some emergency hampers available). Serves all areas of St. John’s.  Community Outreach Bridges to Hope also supports the community through an education outreach program called “Bag To School”. o Parents and students who wish to register for the program can contact Bridges To Hope in July.  Volunteer Programs: The organization has 3 employees; 2 part time and 1 full time. All other functions are undertaken by volunteers.  Smart Snack Program: With over 200 of our monthly clients being school aged children, this program provides children with healthy essential food items that they would otherwise not have access to. o Each Smart Snack kit holds 4-5 days worth of nutritious snacks that include protein, dairy, fruit and a homemade snack such as a bran muffin or energy bite.  Healthy Hamper Program: Ensures that our clients are provided with fresh fruits and vegetables, homemade soup and smart snacks.

Canada Atlantic Region of Narcotics Anonymous (CARNA) PO Box 26025, 407 Westmorland Road, Saint John, NB E2J 4M3

St. John’s Tel: (709) 728-9084 Email: [email protected] Website: www.carna.ca Meeting Information: 1-800-564-0228 Find a Meeting (Toll-Free): 1-855-562-2262

Mandate: To reach a day when every addict in the world has an opportunity to experience the message of recovery in his or her own language and culture.

Target Population: Anyone who wants to stop using drugs may become a member of Narcotics Anonymous. Membership is not limited to addicts using any particular drug.

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Highlight of Programs / Services Offered:  NA, an international, community-based fellowship for recovering drug addicts, provides peer support to other addicts who desire a drug-free outcome. NA members learn from one another how to live drug- free and recover from the effects of drug addiction in their lives. o NA is a global organization with a multi-lingual and multicultural membership. o Membership is free, and they have no affiliation with any organizations outside of NA including governments, religions, law enforcement groups, or medical and psychiatric associations.  Weekly meetings: Recovery from the effects of addiction through working a twelve-step program, including regular attendance at group meetings.  Click here to view Information about NA and the relied-upon booklet In Times of Illness, which was recently revised to reflect members’ experiences with challenges such as mental health issues, chronic illness and pain, and supporting members with illnesses.  Reaching Out! helps incarcerated addicts who are unable to attend regular NA community meetings connect to the NA program of recovery. It offers experience from members who successfully transitioned from the ‘inside’ to be productive members of society. o From the Inside is filled with letters and artwork from incarcerated addicts who share their experience, strength and hope as they find and maintain recovery from addiction through NA. o From the Outside features stories from members who are living drug free in the community and have previously been incarcerated. Often, there is artwork from members on the ‘outside’.

Canada Without Poverty 251 Bank Street, 5th Floor, Ottawa, ON K2P 1X3

Tel: (613) 789-0096/0115 Fax: (613) 566-3449 Website: www.cwp-csp.ca Toll Free: 1-800-810-1076 Email: [email protected] Twitter: CWP_CSP Instagram: @cwp_csp Facebook: @CanadaWithoutPoverty

Regional Contact: Ruth MacDonald, Member of the Board for St. John's Tel: (709) 753-9860 Fax: (709) 753-6112 Email: [email protected]

Mandate: Canada Without Poverty (CWP) works to relieve poverty using a human rights approach that is rooted in international law. They believe that poverty is a violation of the fundamental human rights that everyone is entitled to by virtue of being a person, especially the right to an adequate standard of living. Target Population: Anyone living in poverty in Canada and service providers.

Highlight of Programs / Services Offered:

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CWP works to relieve poverty in Canada by:  Advancing the knowledge of, and the study of, poverty in Canada by organizing conferences and workshops on topics related to poverty;  Providing information to government officials and the public to increase knowledge of poverty related issues and how to more effectively relieve poverty;  Working with food banks, soup kitchens, homeless shelters, social housing providers and other social agencies to relieve poverty while promoting respect for the human rights of people living in poverty;  To uphold and ensure compliance with international human rights law as it relates to the relief of poverty, including, among others, the Universal Declaration of Human Rights, the International Covenant on Economic, Social and Cultural Rights and the Convention on the Rights of Persons with Disabilities;  To receive and maintain a fund or funds and to apply all or part of the principal and income therefrom, from time to time, to charitable organizations that are also registered charities under the Income Tax Act (Canada);

Canadian Cancer Society – Travel and Accommodations Cancer Connection: 1-888-939-3333 Email: [email protected] Online Support Communities: www.cancerconnection.ca or www.parlonscancer.ca Website: cancer.ca/en/support-and-services/support-services/travel-and- accommodations- nl/?region=nl Facebook: @cancer.ca.nl Youtube: @CanadianCancerSociety

Highlight of Programs / Services Offered:

Hillview Terrace Suites

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3 Wadland Crescent, Building 4A, Suite 202 (Reception), St. Johns, NL A1A 2J5 Tel: (709) 754-9822 Toll-Free: 1-888-754-9822 Fax: (709) 754-9047 E-mail: [email protected]  Provides fully furnished 1-3 bedroom suites for guests who must travel to St. John’s for medical treatment.

Canadian Hard of Hearing Association NL 1081 Topsail Road, Mount Pearl, NL A1N 5G1

Tel: (709) 753-3224 Text: (709) 753-3225 Toll-Free: 1-888-753-3224 Fax: (709) 753-5640 Email: [email protected] Website: www.chha-nl.ca

Mandate: To improve the quality of life of hard of hearing people of all ages in NL, to promote the understanding of the prevalence, causes and prevention of hearing loss and to advocate for accessibility in public places. Target Population: Everyone

Highlight of Programs / Services Offered:  Hearing Awareness Training: Classes, workshops and specialized training  Hearing Assistive Technology loans (amplified telephones, personal and group listening systems, signalling systems and more)  Information Services: providing consultations on a variety of topics related to hearing (available in- person, or Provincially via phone, e-mail, Skype or Facetime)  Resource lending library (books & DVDs)  Resource groups for Youth with hearing loss, families of children with hearing loss, those with Cochlear Implants, those with Meniere’s & Tinnitus

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 Youth and Young Adult programming: Summer Camp, Scholarships, Toastmasters Youth Leadership program  Advocacy and Accessibility for hard of hearing persons in public areas

Canadian Mental Health Association – NL Division CMHA-NL Provincial Office: 603 Topsail Rd., St. John’s, NL A1E 2E1

Canadian National Institute for the Blind – Newfoundland and Labrador Division 70 The Boulevard, St. John's, NL A1A 1K2

Tel: (709) 754-1180 (ext. 5804) Email: [email protected]

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Website: cnib.ca/en/newfoundland/ Fax: (709) 754-2018 Toll Free: 1-800-563-2642 Facebook: @cnibnl

Mandate: CNIB strives to enhance independence for Canadians who are blind or partially sighted. Our mission is to change what it is to be blind or partially sighted through innovative programs and powerful advocacy that enable Canadians impacted by blindness to live the lives they choose.

Target Population: CNIB is committed to helping anyone with a vision problem that cannot be corrected using ordinary lenses and that significantly affects the person's independence.

Highlight of Programs/Services Offered: CNIB Newfoundland and Labrador passionately provides community-based support, knowledge and a voice to ensure those who are blind or partially sighted have the confidence, skills and opportunities to fully participate in life. We deliver innovative programs and powerful advocacy that empower people impacted by vision loss to live their dreams and tear down barriers to inclusion. Through a wide range of programs, individuals who are blind or partially sighted have the opportunity to learn, socialize and enjoy life to the fullest. Some of the CNIB’s programs and initiatives include:

 Group and Self Advocacy Programs: The advocacy group meets monthly to discuss opportunities and solutions in navigating some of the day-to-day challenges, and tackle advocacy issues in our communities and beyond. We provide training, tools and resources to our advocates, so they are empowered to drive their own advocacy campaigns forward. If you are interested in learning how to become a strong self-advocate, why not join our program and we can help you raise your voice and create a better understanding of the importance of building inclusive and accessible communities. The program is open to those with sight loss, caregivers and family members.  Post Secondary Orientation Program: This annual program allows students the opportunity to participate in sessions on student aid, finding accommodations, budgeting, healthy eating (with some Independent Living Skills tips on independent cooking) and Orientation and Mobility Skills for cities with public transit. Students are also given the opportunity to learn about the supports available through Memorial University’s Blundon Centre and the College of the North Atlantic Disability Services

 Academic Community Partnerships: The CNIB Foundation collaborates with Memorial University and the College of the North Atlantic to provide experience in the students' chosen field by offering co-op and workplace learning internships.  CNIB Card: A CNIB card gives clients benefits like discounts and services from governments, businesses, and community partners; discounts vary by location but may include free or discounted, air, train and bus fares for you or your sighted guide, free or discounted events and attractions admissions for you or your sighted guide, and additional accessibility services from banks and other

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businesses. Your CNIB card can also be used as proof of disability for some government programs and tax benefits. Eligibility criteria apply.  CNIB Monthly Socials: Our CNIB Foundation Socials are a great way to participate in fun activities. Clients come together to participate in a variety of activities such as craft nights, bingo games and holiday parties. Join us on the fourth Sunday of each month, from 2 to 4 p.m., at CNIB, 70 The Boulevard in St John's.  Tech Time: Technology can level the playing field for people who are blind or partially sighted – but only when it’s accessible, available and affordable. We're helping connect people of all ages with the cutting-edge technology they need and want, and helping them build the skills to capitalize on its potential. Tech Time programs educate people of all ages and skill levels about assistive technology that can aid them in their everyday lives. In addition to presentations, the participants are also given one-on-one or small group instructional training for using assistive technologies, while having opportunity to socialize with others with sight loss. This group runs on the second Tuesday of each month from 2 to 3 p.m. (except for February, May, August and November when it takes place from 7 to 8:30 p.m.) in the St. John’s CNIB office.  Vision mate Program: Vision mates are volunteers who are matched with a CNIB client with sight loss, and who will visit for one or two hours a week in the client’s home or another suitable place, at a mutually convenient time. Vision mates provide social visits, can read to clients, accompany clients on outings etc.  Phone It Forward: Phone it Forward is a new program that gives donated smartphones to people with sight loss who need them the most. This program gives Newfoundlanders and Labradorians a unique opportunity to donate their old smartphones, receive a tax receipt for fair market value, and empower people who are blind in the process.  Audio Book Club: Clients read an agreed upon audio book and then come together to discuss. This group takes place on the second Thursday of each month at the Mount Pearl Library at 65 Olympic Drive, from 7 to 8 p.m.  Walking Club: Our Walking Club is on the third Tuesday of each month from 6:30 – 7:30 p.m. It is the perfect excuse to get out of the house and an opportunity for individuals living with vision loss to get out for a walk together in the community and then stop for a coffee/chat afterwards.  Coffee Time – There is nothing like a hot coffee or tea with friends in the morning. CNIB's staff invites you to drop by our offices the third Thursday of each month from 10:30-11:30 a.m. This is an informal time to just chat about topics that are important to you and get to know our team.  Heavyweights – Join Coach Darren at Heavyweights gym on Saturday mornings from 10:15 to 11 a.m. for an opportunity to train in a group setting with other CNIB clients. There is a gym fee associated with this activity.  Rug Hooking – Rug hooking is very much a part of the culture in Newfoundland and Labrador. Join us the third Sunday of each month from 5 to 6:30 p.m. at CNIB, 70 The Boulevard, St John's.  CNIB’s Eye Safety Program: Our staff educates organizations and employees about eye safety in the workplace, at home and at play, and teaches how to build

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a culture of safety and reduce the costs of workplace eye injuries throughout the province.  Cooking class: Learning how to cook a new dish is a great way to spend a Sunday afternoon with friends. Great conversation pairs well with learning how to prepare a new recipe and is hosted on the first Sunday of every month from 12:00-3:00 PM at Sobey's on Kelsey Drive, St John's. This program requires registration and comes with a cost of $10.00. Contact us to find out what's on the menu and/or to register.

Canadian Red Cross 17 Majors Path, St. John's, NL A1A 4Z9

Tel: (709) 758-8400 Website: http://www.redcross.ca Instagram: @redcrosscanada Fax: (709) 758-8417 Email: [email protected] Twitter: @redcrosscanada Facebook: @canadianredcross

Mandate: To improve the lives of vulnerable people by mobilizing the power of humanity

Target Population: Those who are the most vulnerable in Canada and around the world

Highlight of Programs / Services Offered:  To search for Programs and Services in the St. John’s Metro region, click here.  Red Cross delivers core programs such as: o Disaster services o Injury and Abuse Prevention o First Aid and CPR training o Water Safety/Swimming o Healthcare Equipment Loans o Nutrition and Transportation  The Newfoundland and Labrador Region offers a variety of unique, community- based services to help ensure the well-being and human dignity of those in our province.

CAST (Concurrent, Addictions, Specialized Treatment) Services – Eastern Health 657 Topsail Road, St. John’s, NL

Reception: (709) 777-5074 Program Manager: (709) 752-4923 Clinical Lead: (709) 752-4203 Website: www.easternhealth.ca/WebInWeb.aspx?d=1&id=2106&p=74

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Mandate: To provide integrated care for clients

Target population: Adults 18+ with concurrent disorders involving significant and severe mental health and substance use issues and/or gambling. These issues substantially interfere with or limit one or more major life activities (ex: school, employment, personal safety, and housing). Highlight of Programs / Services Offered:  Outpatient, community-based counseling services for individuals that have a high severity of both mental health and addictions needs.  Services may include individual, couple, family, and/or group therapy.  Recovery-focused goals for treatment may include:  Increasing knowledge about concurrent disorders  Taking a harm-reduction approach to substance use  Receiving help for mental health issues  Learning more adaptive ways of coping  Physicians and other health professional can fax or email a referral to Central Intake using the Eastern Health Mental Health and Addictions Referral Form. Individuals may call the Adult Central Intake line directly at (709) 752- 8888 for information and self-referral.

Children and Adolescent Outpatient Services - Eastern Health 5th Floor, Southcott Hall, Dr. L.A. Miller Centre, 100 Forest Road, St. John's NL A1E 1E5

Central Intake (Child and Adolescent Mental Health and Addictions Services): (709) 777-2200 Fax: (709) 777-2211 Service Provider Website: easternhealth.ca/WebInWeb.aspx?d=2&id=2467&p=2106

Mandate: To offer a coordinated and comprehensive service for children, adolescents and families facing emotional, social and behavioural challenges.

Target Population: Children and adolescents 18 and under who are experiencing mental health issues and their families. Parents can be referred for parenting groups and support and information sessions pertaining to children in their care. Highlight of Programs / Services Offered:  Central Intake is designed to improve accessibility, standardize the process of referrals, monitor waitlists, and improve efficiency among five Community Mental Health and Addictions Services located within the St. John’s region. These services include: o Janeway Family Centre (709) 777-2011 . This is an outpatient service comprised of social workers and psychologists. The centre provides a combination of individual, family and group interventions for children and youth.

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o Janeway Outpatient Child and Adolescent Psychiatry (709) 777-4484 . Provides psychiatric assessment and treatment of children/adolescents and their families/caregivers. The program consists of Child/Adolescent psychiatrists, social workers, psychologists, a nurse, an art therapist, and an Occupational therapist. o BRIDGES (709) 777-7715 . The BRIDGES Program has the mandate to provide brief and rapid intervention to youth (ages 13-17 years) with an acute mental illness or mental health crisis. . Services for children and adolescents within the Mental Health and Addictions Program include: o Youth Outreach Program o CONNECT Team o Tuckamore Centre o Community mental health and addictions teams throughout the region . Self-referrals can be made for the: o Rowan Centre Adolescent Addiction Service o Bridges Program o Janeway Family Centre o Community mental health counsellors o Central Intake also welcomes inquiries and can consult on issues and services for children and adolescents. This service may be contacted by telephone (709 777-2200) or by faxing a mental health referral form (709 777-2211). o Referrals are made using the Mental Health and Addictions referral form o NOTE: A physician’s referral is required to access outpatient psychiatry . Central Intake uses a standardized clinical tool for assessing and prioritizing referrals to ensure that clients are placed with the most appropriate service. Our team also provides: o Consultation and education to professionals and the community on various mental health issues o Telephone support to families who are waiting for services o Information and support group sessions on specialized topics for families waiting for services

Children’s Wish Foundation of Canada 31 Peet Street, St. John’s, NL A1B 3W8

Tel: (709) 739-9474 National Directory: 1-800-267-WISH (9474) Email: [email protected] Website: https://www.childrenswish.ca/ Facebook (NL): @ChildrensWishNL Facebook: @ChildrensWish Twitter (NL): @CWFNL Twitter: @Childrens_Wish Instagram: @childrenswishfoundation

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Mandate: Granting the single-most heartfelt wish of a child with a life-threatening illness.

Target Population: Children between the ages of 3 and 17; who are legal Canadian residents; diagnosed with an illness that is deemed life-threatening; including certain serious genetic and neurological diagnoses. Highlight of Programs / Services Offered:  Each wish child and family is assigned their own dedicated professional Wish Coordinator who works alongside the family, a medical team, and external partners to ensure highest level of quality and enjoyment for each unique wish.

Clinical Sexology – Eastern Health 657 Topsail Road, St. John’s NL, A1E 2E3

Tel: (709) 777-3786 Fax: (709) 777-5170 Website: easternhealth.ca/WebInWeb.aspx?d=3&id=1642&p=1639

Mandate: To assess and treat a variety of sexual issues and concerns of individuals and couples.

Target population: Individuals and couples with sexual issues and concerns which have impacted their relationship(s) and overall quality of life. Highlight of Programs / Services Offered:  Sexology is the scientific study of human sexuality.  Clinical sexologists are trained mental health professionals that specialize in the assessment and treatment of a variety of sexual health issues and concerns of individuals and couples. These concerns include: o Sex education and skill o Rapid ejaculation building o Sexual aversion to touch, intimacy, o Desire discrepancies sexual activity o Sexual orientation concerns o Sexual pain disorders o Gender identity and o Atypical sexual variances/paraphilias transitioning o Erectile difficulties o Anorgasmia  When applicable, your partner may be asked to join the sessions. After the problem is discussed, they will inquire about psychosexual history focusing on: o Early sexual experiences o Previous sources of information on sexuality o Past and current sexual behavior/interests/fantasies o Level of sexual and relationship satisfaction o Sexual orientation and gender identity o Medical conditions and medications that may impact sexual functioning

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 They will then work with you to establish therapeutic goals and a treatment plan.  Assessment, treatment, consultation and educational services are provided on an outpatient basis. Referrals can be made using the Mental Health and Addictions Services Referral Form.

Coalition of Persons with Disabilities-NL (COD-NL) 460 Torbay Road, St. John’s, NL A1A 5J3

Email: [email protected] Website: www.codnl.ca Twitter: @NLCODNL Facebook: @coalitionofpersonswithdisabilities

Mandate: Educate all people by changing attitudes concerning the rights of persons with disabilities; Influence regulations, laws, and actions at all levels of government to ensure that all persons with disabilities have opportunity to participate fully in society; and, Involve members and all persons with disabilities in influencing change. Target Population: All persons with all types of disabilities

Highlight of Programs / Services Offered:  Acts as a catalyst, bringing together various organizations of and for persons with disabilities among themselves and with government and other non-government agencies to address issues of mutual concern  Works with individual and representatives organizations to address policy and program issues around education, training, employment, labour market strategies, social and economic development, human rights, accessibility, accommodations, income support, home support services, etc.  Works with Federal and Provincial government departments in consultation and advocacy capacities.  For a list of Resources, click here.  To Join the Coalition, click here.

Community Food Sharing Association 21 Mews Place, PO Box 6291, St. John's, NL A1C 6J9

Email: [email protected] Tel: (709) 722-0130 Fax: (709) 722-1611 Website: http://www.cfsa.nf.net/

Mandate: To endeavor to alleviate hunger by the efficient distribution of food to food banks; To encourage mutual support among members of the association in efforts to achieve these objectives; To encourage recipients of food aid to become involved in the struggle to improve their situation Highlight of Programs / Services Offered:  The Community Food Sharing association presently supplies 54 food banks throughout Newfoundland and Labrador.

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 Acts as a collection and distribution agency by the collection and distribution of bulk donations of food to food banks  Raises funds for the fulfilment of the objectives of the Association  Upon request, assists in the development of new food banks  Assists in the development of public awareness of the causes of poverty in our society

Community Sector Council Newfoundland and Labrador (CSC NL)

St. John’s Office 25 Anderson Avenue Tel: (709) 753-9860 St. John’s, NL A1B 3E4 Toll-free: 1-866-753-9860 Email: [email protected] or Fax: (709) 753-6112 [email protected]

Gander Office Arts and Culture Centre Tel: (709) 651-1140 Airport Boulevard Toll-free: 1-877-651-1140 Gander, NL A1V 2N9 Fax: (709) 651-1142 Email: [email protected]

Website: www.communitysector.nl.ca Twitter: @CSC NL Facebook: www.facebook.com/cscnl

Highlight of Programs / Services Offered:  Web Portal and Virtual Resource Centre - communitysector.nl.ca - A comprehensive web portal for community organizations with an online resource centre, interactive volunteer postings, event listings, bulletin board, sector news, resources and more.  Web Directory of Community Organizations - The CSC NL Online Directory now has 2,600+ members and helps connect individuals to nonprofit websites.  E-newsletter and Social Media – CSC NL’s monthly newsletter goes to more than 4700 recipients.  Research, Publications and Surveys - Conducts in-person and online research and surveys on issues of interest to the nonprofit sector including the Community Sector Pulse Survey. CSC NL initiates, undertakes and collaborates in research

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and publications related to community capacity building, social and economic development, the social economy, volunteerism, the voluntary community-based sector, public policy and other issues of concern.  Training - Conducts training in areas such as youth engagement, board governance, volunteer recruitment and management, charitable obligation, financial management, HR management and digital literacy.  National Volunteer Week - Volunteer Week NL can be followed on Facebook (www.facebook.com/VolunteerWeekNL) and on Instagram (@VolunteerWeekNL).  CSC NL Vibrant Communities - St. John’s poverty reduction initiative. Part of a nation-wide program, CSC NL Vibrant Communities brings together people living in poverty, government, the community sector and the private sector to develop solutions collaboratively.  Public Access Program - Often in partnership with Vibrant Communities, CSC NL’s volunteer-led Public Access Program helps individuals navigate the income support system and access the Social Assistance Policy Manual

Community Supports Program (CSP) – Eastern Health

CSP Intake Tel: (709) 752-4835 Autism Services: (709) 752-4319 Seniors: (709) 752-4835

Special Child Welfare Allowance Intake: (709) 752-4368 Adult Protection Act Reports (toll-free): 1-855-376-4957 Adult Disabilities/Adults Who May Need Protection: (709) 752-4717

E-mail: [email protected] Website: http://www.easternhealth.ca/WebInWeb.aspx?d=2&id=993&p=980

Mandate: To support individuals, families and care providers by promoting independence, community inclusion, safety and overall well-being.

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Agencies. o The Home Support Program provides services to eligible individuals who require assistance with activities of daily living in order to remain in their home.  Intervention Services: Provides behavioral and skill teaching interventions to individuals and their families. o Community Behavioral Support Program o Direct Home Services. o Direct Home Services – Intensive Applied Behavioral Analysis.  Residential Services Programs: Includes the approval and registration of Alternate Family Care Homes. o Adult individuals who choose not to reside in their own home or reside with family, may be assessed for some of the other following residential options. . Board and Lodging Non-Relatives . Alternate Family Care . Individual Living Arrangements . Co-operative Living Program  Special Assistance Program (SAP): Provides basic medical supplies and equipment to assist with activities of daily living for individuals living in the community.  Special Child Welfare Allowance (SCWA): Assists families with the cost of services and supports incurred in the at-home care of children under 18 years with intellectual and/or physical disabilities.  Supports for Adults Who May Need Protection: Provides legislative authority to deliver services to any adult in NL, regardless of residence, who may be in need of protective intervention

CONNECT: Intensive Support and Resource Coordination for Youth Program – Eastern Health 80 Charter Avenue, Building 532, Pleasantville, St. John’s, NL A1B 4A4

Secretary Tel: (709) 752-3914 Tel: (709) 777-2148 Fax: (709) 752-6863 Email: [email protected] Service Provider Website: www.easternhealth.ca/WebInWeb.aspx?d=3&id=2121&p=2467

Mandate: To provide a safe, structured environment to address each young person’s individual needs. This program is offered by a team of Mental Health and Addictions staff with Eastern Health. It seeks to complement services that are already in place, fill identified gaps in service and help with transitions for youth with complex service needs, as well as facilitating referrals to residential mental health treatment when required.

Target Population: Youth ages 12-18 who are experiencing complex mental health issues and who require the support of a residential setting to meet their needs.

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Highlight of Programs / Services:  The team is comprised of a Youth Corrections Mental Health Coordinator, two Mental Health Resource Coordinators, and two Child and Youth Care Counselor, and an Addictions Counsellor.  The Youth Corrections Mental Health Coordinator provides province-wide services to the youth corrections population with an emphasis on young offenders with mental health needs.  Youth Mental Health Coordinators provide services within the Eastern Health region and assist with connecting clients to appropriate programs outside the region during transitioning.  The Child and Youth Care Counselors provide a unique service within Eastern Health as they work directly with youth and their families, to build strong, healthy relationships and assist with skill development through the use of daily life events.  This team works together to provide a variety of services, including: o Consultation o Resource / Service Coordination o Assisting with transitioning (e.g. custody, residential treatment, acute hospitalization, etc.) o Intensive Case Management o Clinical social work and child and youth care interventions o Advocacy o Community Capacity Building o Case management o Substance use counselling  CONNECT encourages referrals from service providers via the MHA referral form, and strives to help other service providers identify resources and services that may meet the needs of the youth they are working with. o Referrals to the CONNECT team can be made by completing this form and faxing it to (709) 752-6863. o Hours of Operation: 8:30am-4:30pm; Monday to Friday.

Consumers’ Health Awareness Network (CHANNAL) 70 The Boulevard, St. John’s, NL A1A 1K2

Facebook: @ProvincialCHANNAL Provincial Office: 1-855-753-1138 Email: [email protected] Warmline: 1-855-753-2560 Warmline Locale: (709) 753-2560 Website: www.channel.ca Twitter: @CHANNAL_NL

Mandate: CHANNAL is a provincial organization that exists to build and strengthen a self-help network among individuals who live with mental health issues. CHANNAL’s aim is to combat isolation for those living with mental illness, to provide a forum for mental health consumers’ concerns, to educate the public on issues relevant to mental

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health consumers and to offer advocacy, social and emotional support to mental health consumer. Target Population: Individuals (16+) living with mental health issues/illness

Highlight of Programs / Services Offered:  In-Person Peer Support Group  E-Peer Support  In-Person One on One Peer Support  Wellness Workshops  Support In Establishing Peer Support Groups  Public Education  Ongoing Community Information Presentations  Access to Resources  Committee Representation  Policy Consultation  Partnerships

Day Treatment Program – Eastern Health St. Clare’s Hospital, 154 LeMarchant Road, St. John’s, NL A1C 5B8

Tel: (709) 777-5252 Toll-Free: 1-877-999-7589 Fax: (709) 777-5093 Tel: (709) 752-3916 Email: [email protected] Email: [email protected] Service Provider Website: www.easternhealth.ca/WebInWeb.aspx?d=2&id=2463&p=2106

Mandate: To provide outpatient services to adults with a major psychiatric disorder.

Target population: Individuals with a major psychiatric disorder who are in remission from the acute phase of their illness. Highlight of Programs / Services Offered:  Day Treatment is an 8 week adult group program which runs from Monday to Thursday, 9 a.m. to 2 p.m.  The program can help individuals avoid hospitalization for mental health concerns or to transition out of hospital.  Referral by a psychiatrist is needed.

Diabetes Canada - NL Region PO Box 8003, St. John’s, NL A1B 3M7

General Inquiries: 1-800-BANTING (toll free) Email: [email protected] Email: [email protected] Website: www.disbetes.ca

Mandate: To lead the fight against diabetes by: helping those affected by diabetes to live healthy lives; preventing the onset, and consequences of diabetes; and to work towards discovering a cure. Target Population: People affected by diabetes and those at risk

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Highlight of Programs / Services Offered:  Consumer literature  Advocacy  Information Sessions and Forums  Summer Camps  Resource Centres/Libraries  Peer Support Groups  Insurance for people living with  Aboriginal Programs and Services diabetes  Clothesline  Research  Healthy Workplace Initiative

Doorways Walk-In Counseling Service – Eastern Health Back of Building 532, Pleasantville, St. John’s, NL

Tel: (709) 752-4903 Service Provider Website: easternhealth.ca/WebInWeb.aspx?d=2&id=2455&p=2106

Mandate: To offer single-session therapy services on a first-come, first-serve basis to those who feel they need to speak to someone right away. Target population: Men, women and children over the age of 12. Highlight of Programs / Services Offered:  Doorways is NOT an emergency service. Individuals experiencing a mental health crisis should proceed to the nearest hospital or emergency department.  No triage, no intake process, and no wait list. No formal assessment and no formal diagnostic process.  Offered at eight sites throughout the region. To view walk-in service locations and clinic hours, visit Eastern Health’s website.  Service is provided by a team of Mental Health Clinicians, including Mental Health Social Workers, Nurses, Psychologists, and Addictions Counselors.  You will meet with a mental health clinician for a single session (approximately 1 hour) to address a mental health and/or addictions issue.

DORWARS WALK-IN CLINIC  A full list of Doorways clinics, addresses, telephone numbers, and times can be found here.

Easter Seals NL 206 Mount Scio Rd, St. John's, NL, A1B 4L5

Twitter: @EasterSealsNL Toll Free: 1-888-601-6767 Fax: (709) 754-1398 Email: [email protected] Website: www.eastersealsnl.ca Tel: (709) 754-1399 Facebook: @EasterSealsNL

Mandate: To maximize the abilities and enhance the lives of children and youth with physical disabilities through recreational, social and other therapeutic

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programs, direct assistance, education and advocacy. Target population: Children and youth with physical disabilities and their families

Highlight of Programs / Services Offered:  Recreational Therapy: Easter Seals kids experience summer camps, sailing, skiing, sledge hockey, sea kayaking, rock climbing and much more. The activities not only help the children build confidence, physical strength and self- esteem, but allow them to just have fun.  Direct Assistance: Helps families deal with the financial challenges they face. Wheelchairs, walkers, strollers, ramps, specialized computers, home adaptation devices, bikes, sleds and more … all given to families through the Equipment Exchange, Ramps for Kids and Direct Assistance Programs.  Skills Development and Education: Helps children as they get older and make their transition from school to the workforce. Provides lifestyle skills, vocational training, and paid work placements.  Advocacy: Easter Seals advocates for children with physical disabilities each year.  The Easter Seals Foundation offers a variety of recreational activities and events, such as: o Sledge Hockey o Wheelchair Basketball o Boccia o Let’s Get Active o Creative Expressions Music Program o Swimming o Climbing Wall o Target Shooting  To find out more about programs and services, click here.

Eating Disorder Foundation of NL (EDF-NL) 13 Pippy Place, St. John’s, NL A1B 3X2

Tel: (709) 722-0500 Website: www.edfnl.ca Fax: (709) 722-0552 Twitter: @edfnl Facebook: @eatingdisorderfoundationnl Email: [email protected]

Mandate: EDF-NL is a leadership advocacy group dedicated to providing public support services and information on available treatment services for individuals and families who experience disordered eating and eating disorders, as well as promoting research relating to eating disorders. Target Population: Individuals and families who experience disordered eating and eating disorders

Highlight of Programs / Services Offered:

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 Client Consultation Program  Emotion Focused Family Therapy  Family Consultation Program  Public Awareness and Education  Families Supporting Families Support  Eating Disorder Awareness Week Group  Scholarship Program  Bridge to Hope Education and Support Group  Siblings of Hope Support Group

Empower, The Disability Resource Centre 4 Escasoni Place, St. John's, NL A1A 3R6

Tel: (709) 722-4031 Toll Free: 1-866-722-4031 Website: www.empowernl.ca Fax: (709) 722-0147 Email: [email protected] TTY: (709) 772-7998

Mandate: To provide support, resources and opportunities for empowerment, which enable persons with disabilities to make informed choices about their lives. Target Population: People of all ages who have any type/combination of disabilities. Highlight of Programs / Services Offered:  Advocacy Services: Empowering the consumer to do their own advocacy, we help people build their own skills and determine their own approach to solve the problems they face.  Employer Supports and Services: Providing services, supports, and education to business, employers, government, and service providers, this program aims to showcase the value of hiring people with disabilities as a viable labour source.  Career Services: Offering help in a variety of ways as requested by the individual.  Independent Living Internships: Allows those with disabilities to access help within their own communities while providing an opportunity for them to provide the same services to others. o For additional information about interns available in your community, or if you are interested in becoming an intern, contact the IL Manager at 709-722-4031 ext 203, 866-722-4031, and Email: [email protected].  Peer Support: A number of groups provide opportunities to share and learn with those who have personally experienced a similar issue. o Peer Support Groups o Find a Support Group o Peer Support FAQ  Technology Services: Providing the tools and knowledge needed to access the internet and computers in general. o In the CAP room, there is a wide range of computer hardware and software all in a fully accessible environment. Anyone can come in and try out a piece of equipment to see what works best for them.

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o Adaptive Technology (AT) Program o AT Internship o Community Access Program (CAP)  Volunteer Services: Volunteers play an important role in ensuring programs and services are offered and the needs of those who use them are met. Click here for the Volunteer FAQ page.

Epilepsy Newfoundland & Labrador 351 Kenmount Road, St. John’s, NL A1B 3P9

Tel: (709) 722-0502 Toll-free: 1-866-EPILEPSY Email: [email protected] Fax: (709) 722-0999 Website: epilepsynl.com/ Facebook: @EpilepsyNL Twitter: @EpilepsyNL

Mandate: To share information, and educate the public on the subject of epilepsy; and to adopt any measures necessary to improve the health, strength and well-being of those with epilepsy, wherever possible, in the province of NL. Target Population: Persons with epilepsy, their friends, families and the community

Highlight of Programs / Services Offered:  Epilepsy Information Sessions: Epilepsy Newfoundland and Labrador offers in- house Epilepsy Information Sessions, free of charge in the St. John’s and surrounding areas.  Information & Resource Centre: provides extensive access to all sorts of medical and social information regarding such topics as treatment, medication, employment, health matters and social issues. Epilepsy will mail out an information kit on the topic you’re interested in. o Explaining Epilepsy o Diagnosing Epilepsy o Types of Epilepsy o Epilepsy Syndromes o First Aid For Seizures o Photosensitive Epilepsy o SUDEP o Information Packages  A quarterly newsletter to keep our members up to date on the very latest happenings in the world of epilepsy.  Alerts: When anything happens that could have a serious impact on people living with epilepsy such as a recall of medication or discovery of new side effects, it is sent out to members through Info Alerts and posted on the Anti-Epileptic Drug Warnings and Alerts section of the website.  Newly Diagnosed Support & Advocacy: In person or by phone across the province. One on one support for the issues you may be facing.

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 Public Presentations: We offer a wide variety of presentations and information sessions for groups, organizations, and classrooms of all ages and sizes.  Thrift Store: Previously Loved Clothes and Things is open 9:30 to 9:30 seven days a week. Because it is a charity there isn’t any sales tax, and the best part is that 100% of the profits stay in Newfoundland to help fund their other services.  Resources and Assistance. o Resource Centre  Scholarships

Fetal Alcohol Spectrum Disorder Newfoundland & Labrador Network - FASDNL 495 Water Street, St. John’s, NL A1E 6B5

Email: [email protected] Twitter: @FASDNL Facebook: @fasdnl Website: http://www.fasdnl.ca/

Mandate: Through education, networking, and sharing resources, FASDNL seeks to improve the lives of individuals, families, and communities across Newfoundland and Labrador who are affected by Fetal Alcohol Spectrum Disorder.

Target Population: Individuals, families, caregivers, and communities who are affected by Fetal Alcohol Spectrum Disorder.

Highlight of Programs / Services Offered:  Education Initiatives  Networking Opportunities  Sharing FASD related Resources  FASD Training o 3 hour introductory FASD 101 Training o “Train the Trainer” workshop for FASD 101  Virtual Support Group for caregivers and parents  Virtual Chat Group for caregivers and parents  Connecting individuals with regional contacts, and regional FASD committees across the province.

Centre City Food Banks

Bridges to Hope – Located at 39 Cookstown Road, # 722-9225 Email: [email protected]

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Hours of operation: Tuesday 11 am-12:50pm Wednesdays, Thursdays, and Friday 10 am -12:50 pm clients need their MCP and AES file # or Drug card # Get a full hamper every 28 days (some emergency hampers) Serve all areas of St. John’s.

St. Teresa’s Parish – St. Vincent De Paul Society, Mundy Pond Road 579-7201 Please call to find out dates and times of operation as hours and days are subject to change. Call before 1 pm for hamper. Clients need their MCP and Drug card #. Get a full hamper monthly

Emmaus House – Bonaventure Avenue (at the end of St. Bon’s school next to the Basilica) 753-6380 Hours of operation: Monday to Friday between 1 pm-3pm. Clients need their MCP and Drug card # if possible. Get a full hamper every 30 Days. (Some emergency hampers) Serve all areas of St. John’s. Closed for 1 week during the months of June, July, and August.

Campus Food Bank – Memorial University Campus, Corti Reale Building (near Burton’s Pond) 864-3467 Hours of operation: Monday and Thursday 3:00 pm – 5:30 pm and 7 pm- 8 pm and on Sunday 3 pm- 5pm. Needs a student # and MCP # if possible. Serve mainly students of the university and other connected to the university and others connected to the university. Get a full hamper monthly.

St. Pius X Parish – Located in the MacMorran Community centre (off Bell’s Turn behind Brophy Place) 739-1329 Hours of operation: Monday and Thursday 9 am- 1 pm. must call before 12 pm. Hampers pick-up is 12 pm – 1 pm. You will need to call Monday and Thursdays Mornings and leave a message- they will call back to tell you to come in. (No walk-ins) Serve only the surrounding area. You will need your MCP and AES file #. You get a full hamper every 30 days. Also has clothing room- get a garbage bag for a dollar-those inside the area can go twice a month and those outside the area can go once a month.

Salvation Army Food Banks

Divisional Headquarters – 21 Adams Avenue, Community and Family Services side of Building 726-0393 Hours of operation: Wednesdays 9:00 am -11:45 am and 1 pm-3pm drop in. You will need your MCP or Hospital card and something with proof of address. You will get a full hamper every 4 weeks (exceptions for emergencies). Serve all areas of St. John’s

Chaulker Place- Located in the Community Centre in Chaulker Place 726-0393 Hours of operation: Frist Friday of every month between 10 am -12 pm You will need MCP or hospital card and something with

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proof of address. You will get a full hamper every 4 weeks. Serve the surrounding area.

West end Food Banks

Corpus Christi – St. Vincent de Paul Society located on Waterford Bridge Road (behind the church) 364-4116 Hours of operation: Mondays, Wednesdays, and Fridays between 10 am-12 noon and the third Saturday of each month between 10 am- 12 pm but closed on Saturdays in July and August. Call the day before or before 10am and they will call back, ask a few questions and you go pick up a hamper. You will need MCP #, and proof of address and file # if possible. Get a full hamper once a month (some emergency hamper available). Serve the Corpus Christi Parish.

Food Bank for Single Parent: 472 Logy Bay Road, 739-0709. Hours of operation: Wednesdays, and Fridays 10 am-1 pm and 2pm -4pm. Clients must have their order registered by 12:30 pm. Full hampers are available once every 30 days. Clients need their all family MCP cards and their paper AES/HRLE, drug card, or other proof of income. Serves a large area on the Avalon (some emergency hampers based on need). If clients only need clothing, they can go from 2 pm-4 pm

Mt. Pearl Food Banks

Mary Queen of the World- located at 775 Topsail Road just past Mount Pearl Square in the basement of the church 364-7140. Hours of operation: Tuesday to Friday 9:00 am -11 am; except when closed due to storm. Call one day before and leave a message- they will call in the morning when it is ready and give you a time to pick up a hamper. Serve only the surrounding area (Parish Hall). You will need MCP and drug card # and proof of address. Get a full hamper every 30 days.

St. Peters Parish- St. Vincent de Paul Society located at 110 Ashford Drive in the basement of the church 747-3320. Hours of operation: Monday to Thursday 7- 730 pm. Needs the MCP# of all family members in your house and proof of address unless already on record. Get full hamper once a month (ability for some emergency hampers). Serve the surrounding area.

Salvation Army Mt. Pearl – located at 106 Ashford Drive 364-6465. Hours of operation: Monday 12 noon-2 pm, Tuesday and Fridays 10:30 am-2:30 pm. Can drop in but would prefer if you call during food bank hours. You need your MCP # and proof of address. A person can apply for a hamper once a month. Serve Mt. Pearl, Goulds, Paradise, Kilbride and Southern Shore.

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Torbay Food Banks

Holy Trinity Parish- Located in the Holy Trinity. Parish Hall in Torbay. 437-6628. Leo Galway 437-6367. Hours of operation: Second and third Thursday of the month between 6:30 pm - 7:30 pm. Serve only the surrounding area- Torbay, Outer Cove, Bauline, Middle Cove and Flat Rock with a full hamper given every 2 week.(emergency hampers available). Need an MCP, drug card, proof of address and proof of telephone number if possible.

CBS Food Banks

CBS/Paradise Community Food Bank- located at 81 CBS Highway, Unit 3, #834- 2800. Hours of operation: Monday to Friday 9 am-2 pm. full hamper every 5 weeks and will need your MCP and AES file# or drug Card#

Food First NL 44 Torbay Rd, Suite 302, St. John's, NL A1A 2G4

Tel: (709) 237-4026 Fax: (709) 237-4231 Email: [email protected] Website: http://www.foodfirstnl.ca/

Mandate: Food First NL works with communities in Newfoundland & Labrador to ensure everyone has access to affordable, healthy, and culturally appropriate food. We are a provincial, non-profit organization that collaborates with a network of 300 like-minded organizations and individuals to improve food security in NL. Food security exists when all people, at all times, have physical and economic access to sufficient, safe and nutritious food that meets their dietary needs and food preferences for an active and healthy life. Food First NL’s Mission is to actively promote comprehensive, community- based solutions to ensure access to adequate and healthy food for all. Food First NL’s Vision is a province where all people at all times, have physical and economic access to sufficient, safe, and nutritious food to meet their dietary needs and food preferences for an active and healthy life.

Target Population: Everyone

Highlight of Programs / Services Offered:  Current Projects: Everybody Eats, Our Food NL, Institutional Food Work, Healthy Corner Stores NL, Seniors Food Skills and SJ Food Policy Council

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 Resources: Wasteless Resources, Fit to Eat Podcast, Healthy Eating Resource Centre, Reports, Monthly Newsletter, Food Film Library, Best Practices Toolkits, Cooking Posters, Food Skills Workshops, Community-Led Food Assessments

Gamblers Anonymous

24/7 Problem Gambling Helpline: 1-888-899-4357

Mandate: Gamblers anonymous is a fellowship of men and women who share their experience, strength and hope with each other such that they may solve their common problem and help others to recover from a gambling problem. The main purpose is to help compulsive gamblers stop gambling. Target Population: The only requirement for membership is a desire to stop gambling.

Highlight of Programs / Services Offered:  Gamblers Anonymous offers a 12 Step Program  Weekly meetings (St. John’s Metro): o 8:00pm (Mondays and Thursdays), Canon Wood Hall, Military Road.  Recovery Centre o 80 Charter Ave., Building 532, St. John’s, NL o The Recovery Center is operated by Eastern Health and is located St. John's. o It is open to men and women over the age of 16 who are experiencing symptoms of alcohol and other drug withdrawal or who need assistance with a gambling problem. o Admission to the centre can be through self-referral or through hospital emergency units, health professionals and community agencies (i.e.: RNC). o The centre is able to provide contact information for Gamblers Anonymous contacts within the province.

Gambling Helpline Tel: 1-800-363-5864 Toll Free: 1-888-899-4357 (HELP) Service Provider Website: health.gov.nl.ca/health/mentalhealth/provincial_programs_services.html

Mandate: The Gambling Helpline is dedicated to supporting gamblers and their families; and reducing and eliminating problem gambling in NL.

Target Population: Individuals who are concerned about their own or another’s gambling. The Helpline is available for anyone experiencing a problem or negatively impacted by gambling, as well as family or friends. Highlight of Programs / Services Offered:

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 A 24 hour, 365 days of the year, telephone service for people who are concerned about their own or another’s gambling. The helpline provides: o Information o Basic education regarding gambling problems o Crisis intervention o Possible referral to other appropriate support services  All calls are confidential and free of charge.

George Street United Church Physical Address: 130 George Street West, St. John’s, NL, A1C5L4 Mailing Address: 25 Buchanan Street, St. John’s, NL A1C0A4

Facebook: George Street United Church Tel: (709) 726-8775 Email: [email protected] Website: georgestunitedchurch.com Fax: (709) 726-8780

Mandate: To provide hot, nutritious meals, conversation and fellowship to those in need

Target Population: Men and women of all ages

Highlight of Programs / Services Offered:  The Jimmy Pratt Memorial Outreach Centre offers a free hot meal, conversation and fellowship every Friday between 10am – 12:30pm.  Individuals can also sit and relax, watch TV / videos and access the internet to job hunt, email, etc.  A free hot breakfast is offered every Monday between September and May from 9-10:30am.

Guide to the Good

E-mail: [email protected] Instagram: @guide2good Twitter: @guide2good Facebook: @guidetothegood

Mandate: Guide to the Good is the social enterprise project of thegreenrock.ca ~ Live Sustainably NL. It makes it easy and practical for people to choose local, social and green for their purchasing and lifestyle choices through a keyword searchable online platform. thegreenrock.ca built it because local, social and green bring economic, environmental, ethical, and social benefits to our lives, our communities and our planet. We’re piloting at home, on the Northeast Avalon, and we’re proud to promote our many community-based social enterprises!

Target population: Anybody who is interested in or wants more information about local, social, and green in Newfoundland & Labrador.

Highlight of Programs/Services offered:

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 Info and access to local, social, and green companies through the keyword- searchable website www.guidetothegood.ca. Company profiles include contact information, photos, and a story about the company and what they offer to the community.  Community engagement through a monthly online contest called Look for the Good which is open to residents of Newfoundland and Labrador age 18 and older. Players are challenged to search the company profiles on Guide to the Good to find the answers to trivia questions. This promotes information about local companies, and every month, a winner is chosen by random draw to receive a prize pack.  A rotating series of blogs by leaders in the community which offer information and engagement through one-of-a-kind stories.  The website contains information and resources that benefit the community, including a Zero Waste information page, a hub for local theatre, a market listing, and spiritual and wellness events in the community.

Home and Community Care Program - Eastern Health

Home and Community Care Intake: (709) 752-4942 Home and Community Care Coordinators: (709) 752-4835 Chronic Disease Prevention and Management: (709) 752-3946 Service Provider Website: easternhealth.ca/WebInWeb.aspx?d=2&id=981&p=980

Mandate: The goal of the Home and Community Care Program is to support individuals and their families living in the community who need additional care and professional services to manage an illness. The support provided by this program helps individuals avoid admission to a healthcare facility or reduce the length of their stay in the hospital. Target Population: Individuals of all ages and families.

Highlight of Programs / Services Offered:  The home and community care service providers team includes:  Home and Community Care Nurses  Social Workers  Home and Community Care  Coordinators  Occupational Therapists  Physiotherapists  Dietician o These professionals work together to: . Provide comprehensive care . Work with clients and families to meet care needs . Support client independence and self-management of chronic disease.  The Home and Community Care program offers a wide range of services to residents of all ages in Eastern Health. These services include:

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o Acute Care Services o Chronic disease prevention o Community Adult Chemotherapy and management Program o Long term supportive care o Wound Management Services o Palliative and end of life care o Falls Prevention Program o Home/ Community IV Program o Home Support Services  Home and Community Care services are provided to individuals based on their specific needs. To ensure these needs are met, individuals will be referred to the most appropriate service based on standardized assessments of individual needs.  Requests for Home and Community Care services can be made by anyone including the individual, family member, doctor, nurse or other health care professionals.  If you have an inquiry about the Home and Community Care Program or are looking for program contact information, click here.

IMAlive Online Crisis Helpline

Website: www.imalive.org Email: [email protected] Instagram: @imalivechatline Twitter: @_IMAlive Facebook: @IMAlive

Mandate: IMAlive is a live online network that uses instant messaging to respond to people in crisis. People need a safe place to go during moments of crisis and intense emotional pain, and may not always be willing or able to call a phone helpline. IMAlive seeks to provide this safe space by having 100% of its volunteers trained in crisis intervention. Target population: Anyone dealing with crisis

Highlight of Programs / Services Offered:  The IMAlive.org website provides an anonymous online chat service connecting people in crisis with trained volunteers. The chat line strives towards being 24/7, but cautions that during times of high volume, there may not be a volunteer available immediately.  Online training is provided to volunteers through the QPR Institute. Interested volunteers must be 16 or older and have at least 4 hours a week available for training, practice and eventually online support. o The IMAlive volunteers make a life changing commitment to respond to people in crisis with their time, talents and empathy.  Alive! Mental Health Fair – College Campus: o This event trains the students to recognize warning signs and helps start the conversation about mental illness and suicide prevention with students.

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HOPE (Eating Disorders Program) - Eastern Health 35 Major's Path, Suite 101, St. John's, NL A1A 4Z9

Tel: (709) 777-2041 Fax: (709) 777-2042 Website: http://www.easternhealth.ca/WebInWeb.aspx?d=2&id=2472&p=2106

Mandate: To help individuals change eating disorder symptoms, challenge thoughts and behaviors, and develop new means of coping with everyday stressors.

Target Population: Clients 15 years of age and older who meet the criteria as described in the DSM-V (The Diagnostic and Statistical Manual of Mental Disorders) for anorexia nervosa, bulimia nervosa or other specified feeding and eating disorders excluding binge eating, night eating related disorders, or avoidant/restrictive food intake disorder.  The client must be aware of his/her referral to the program and agree to participate in therapy.  The client must be medically stable as per Eastern Health’s guidelines.  We do not accept referrals for eating difficulties (e.g. fear of swallowing, weight loss management).  Individual services can be provided for those following a vegan diet. Highlight of Programs / Services Offered:  The HOPE Eating Disorders Program is an intensive outpatient treatment program. The program incorporates an interdisciplinary approach to offer group therapy, individual therapy, meal support and family support. o The treatment goals are individualized according to the needs of the client and may include improving relationships with food, restoring weight, interrupting the binge/ purge cycle, improving sense of self-worth, and supporting families  The program strives to provide a trusting, supportive and consistent environment for individuals and their families on their journey to wellness.  A physician referral and follow-up is required during participation in the HOPE program. o For clients 18+, the referring physician will complete the Adult Eating Disorder Initial Intake Screen. o Clients under 18 will be assessed by the Adolescent Medicine Team and referred to the HOPE program, if appropriate.

Janeway Resource Centre Janeway Hostel, Room 434, 300 Prince Philip Drive, St. John’s, NL A1B 3V6

Tel: (709) 777-2946 Email: [email protected] Fax: (709) 777-2948 Website: www.janewayresourcecentre.ca/

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Mandate: The Janeway Resource Centre provides pediatric and women’s health and wellness information for patients and families in our community.

Target Population: Families, individuals, and organizations – anyone with a need for child and youth health information Highlight of Programs / Services Offered:  Topics include: medical conditions (e.g. ADHD, autism, cancer, cerebral palsy, eating disorders, and more); breastfeeding; child development; mental health; nutrition; parenting children with special needs; grief and loss, and more. The library catalogue can be searched using the Online Resource Portal.  Anyone in Newfoundland and Labrador may borrow materials from the Centre. Borrowers must provide their name, mailing address, email and phone number.  Free mail delivery is provided anywhere in Newfoundland and Labrador.  Requests for information on pediatric and women’s health topics may be submitted in person, by email, phone or fax.  A Family-Friendly Space: For families visiting the hospital, the Centre provides: o A comfortable space to relax, a child play area, a quiet room, and a small kitchen o Computers with Internet access, printing, faxing, and photocopying  Note: The Janeway Hostel is the brown brick and glass building across from the Adult Emergency entrance at the Health Sciences Centre.

Jimmy Pratt Memorial Outreach Centre – George Street United Church Physical Address: 130 George Street West, St. John’s, NL A1C 5L4 Mailing Address: 25 Buchanan Street, St. Joh’s, NL A1C OA4

Tel: (709) 726-8775 Email: [email protected] Website: jimmyprattcentre.ca Fax: (709) 726-8780 Mandate: To provide food, companionship and support to those facing homelessness or poverty.

Target population: Individuals in the downtown core of St. John’s.

Highlight of Programs / Services Offered:  Part of George Street United Church Outreach Programming  Friendship Corner: Visitors can relax and watch some TV or a video, or even surf the internet. o Computer Access Program: Computer access is available for those who want to search for jobs, send an e-mail or just browse the internet.  Hot lunch every Friday from 10 a.m. to 12:30 p.m.  Soup Kitchen  Hot Breakfast every Monday Morning for the winter months (Jan-Mar) from 8:30 a.m. to 10 a.m.

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 Senior’s Inclusion Program Committee (SIPC): Delivers regularly scheduled programs and special events from the outreach centre. Objectives of the Senior’s Inclusion Program are: o Provide a venue for social interaction o Provide an exercise program suitable to their age groups o Create a welcoming and friendly environment o Offer healthy lunch menus each week  Hot Soup Cool Jazz Fundraiser: Gourmet soup competition in support of ending poverty and homelessness in our community. o http://www.hotsoupcooljazz.org/  Gifts with Vision: Jimmy Pratt is one of the registered charities included in the Gifts with Vision Calendar—a national program coordinated by the United Church of Canada.

Kids Eat Smart Foundation NL 55 Elizabeth Avenue, 2nd Floor, Elizabeth Business Center, St. John's, NL A1A 1W9

Tel: (709) 722-1996 Toll Free: 1-877-722-1996 Facebook: @KidsEatSmartNL Fax: (709) 722-7250 Email: [email protected] Website: www.kidseatsmart.ca/

Mandate: Kids Eat Smart Foundation NL partners with schools, communities, volunteers and sponsors to set up and support nutritious food programs called Kids Eat Smart Clubs, organized by volunteers for school aged children. Our vision is that every school aged child in Newfoundland and Labrador attends school well-nourished to be ready to learn. Target Population: School-aged children and youth

Highlight of Programs / Services Offered:  255 Kids Eat Smart Clubs operate in schools and community centres throughout Newfoundland and Labrador. Every school day with help of volunteers we serve over 30,000 meals to children and youth in Kindergarten to Grade 12. Our KES Clubs serve breakfast consisting of nutritious foods, such as fruit, yogurt, toast, whole grain cereal and milk. Our menu planning is guided by Canada’s Food Guide.  KES Clubs are volunteer run and are available to any child or youth who wishes to have breakfast in a warm, welcoming and non-stigmatizing environment.  Kids Eat Smart Foundation NL provides KES Clubs with financial resources, fundraising tools, volunteer recruitment and recognition support and along with Food Safety Training.

Kids Help Phone PO Box 26062, St. John's, NL A1E 0A5

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Tel: (709) 685-0629 Email: [email protected] Youtube: KidsHelpPhone Counselling Line: 1-800-668-6868 Website: www.kidshelpphone.ca/ Twitter: @KidsHelpPhone Facebook: @KidsHelpPhone Instagram: @kidshelpphone Text: Talk to 686868

Mandate: To improve the well-being of children and youth in Canada by providing them anonymous and confidential professional counseling, referrals, and information through technologically-based communications media; to continue to improve and grow, ensuring delivery of the most effective, timely and valuable counselling, referrals and information to every young person who could benefit from the support. Target Population: Children and youth ages 5+

Highlight of Programs / Services Offered:  Offers Canada’s only national, bilingual, 24-hour, toll-free confidential and anonymous phone and web counselling, referral and information service for children and youth  To reach a Kids Help Phone professional counselor, kids, teens and young adults, from any community in Canada, can call or go online 24 hours a day, 365 day a year  From trouble with homework to dealing with loss and grief to thoughts of suicide, kids can talk to Kids Help Phone about anything  Kids Help Phone has access to a database of over 37,000 local resources, to connect kids to a service right in their community.  Offers a variety of resources and articles targeted towards youth: o Emotional Well-Being: Anxiety & Panic, Grief & Loss, Loneliness, Depression & Sadness, Stress, Anger, Self-Esteem, Eating Disorders, Self-Injury & Suicide, Substance Use o My Body: Puberty, Sleep, Exercise & Nutrition, Illness o Bullying & Abuse: Bullying, Cyberbullying, Family Abuse, Sexual Abuse, Sexual Exploitation, Sexual Assault & Harassment, Human Trafficking o Identity: Indigenous, LGBTQ, Body Image o Sex & Relationships, Dating & Relationships, Dating Violence, Sex, Sexting o School & Work: High School, Test & Grades, Post-Secondary, Money & Jobs, Housing o Friends & Family: Friends, Family, Divorce, Teen Parenting, Living In Care

Lung Association of NL 15 Pippy Place, Carnell Building, 2nd Floor, P.O. Box 13457, Station A, St. John’s, NL A1B 4B8

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Tel: (709) 726-4664 Toll-free: 1-888-566-5864 Email: [email protected] Fax: (709) 726-2550 Smokers’ Helpline: 1-800-363-5864 Facebook: @NLLung Twitter: @NLLung Website: www.nf.lung.ca/

Mandate: The NL Lung Association is a not-for-profit organization dedicated to achieving healthy breathing for the people of NL through programs in Education, Research and Advocacy, sustained by the formalized activities of fundraising, volunteerism, and organizational development. Target Population: All ages across the province.

Highlight of Programs / Services Offered:  Environment o A variety of services with regard to indoor and outdoor air quality: Vehicle Emissions Reduction, Radon, Scent Awareness, Air Quality Health Index, etc.  Lung Health Information o Programs and services specializing in: Asthma, COPD, Sleep Apnea, Infectious Diseases, Tuberculosis and other diseases  Lung Transplant Travel Assistance o The Lung Transplant Travel Assistance Program is designed to offer modest financial support to individuals who have to travel out of province to receive a lung transplant.  Smoking & Tobacco o Offers a Smokers’ Helpline, a free confidential telephone-based service offering free information and resource materials as well as access to a qualified cessation counselor. o The Smokers' Helpline Website also provides self-help information, chat forums, a comprehensive list of regional cessation supports and links to community partners working in tobacco control.  Support Groups o From asthma education to smoking cessation, the Lung Association NL offers a number of support programs to the people of this province.

Memorial Minds (MUN Minds) 1 Arctic Avenue, Memorial University, UC 2000, St. John’s, NL A1C 5S7

Email: [email protected] Instagram: @munminds Twitter: @munminds Facebook: @munminds Website: https://munminds.wordpress.com/news-2/

Mandate: To eradicate stigma surrounding mental illness and support students on a path towards mental wellness. Target Population: Students of Memorial University and the surrounding community.

Highlight of Programs / Services Offered:

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 On-campus Peer Support Program: For students needing someone to talk to in a trusting environment. o Peer Support Program is a collaboration with the Student Wellness and Counselling Centre which aims to provide in-person, non-crisis support to students at Memorial University of Newfoundland who are struggling to maintain positive mental health. o Peer Supporters are undergraduate and graduate students at Memorial who have been trained in Mental Health First Aid, and who have agreed to protect the anonymity and privacy of students who seek support by signing our Peer Support confidentiality contract. o If you or someone you know would like to speak with a Peer Supporter, you can visit us in room UC 2000. o If you are interested in becoming a Peer Support volunteer, please send an email to [email protected].

Mental Health and Addictions – Eastern Health Service Provider Website: www.easternhealth.ca/WebInWeb.aspx?d=1&id=2106&p=74

Mandate: To provide hospital, treatment centre, clinic, community-based and online mental health and addictions services throughout the Eastern Health region.

Target Population: Adults, children, youth, and family members/ supports who are concerned about mental health, mental illness, substance use, and/ or gambling.

In an Emergency:  911  Mental Health Crisis Line: 737-4668 or 1-888-737-4668  Mobile Crisis Response Team (St. John’s and area): 709-737- 4668 or 1-888- 737-4668  Sexual Assault Crisis Line: 1-800-726-2743 or 726-1411  Go to your local Emergency Department

Highlight of Programs / Services Offered: Central Intake (St. John’s and area):  Central Intake for Children and Youth o Please call (709)777-2200; this is a single-entry access point for child and youth mental health and addictions services in St. John’s area. o Physicians and health professionals can fax a completed Referral Form to (709)777-2211  Central Intake for Adults o Individuals and families in St. John’s and surrounding areas are invited to call one central phone number if you are interested in

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connecting with a group or workshop, mental health counsellor, addiction counsellor, psychiatrist, program or service. o Please leave a message at (709)752-8888 and we will help you get connected. o Physicians and health professionals can fax a completed Adult Referral Form to (709)752-6852; or submit the form via email to [email protected] o Note: If it is general information about EH services that you are seeking, please visit here, or call 811 to speak with a HealthLine nurse. Help Lines and Navigator  Mental Health and Addictions Systems Navigator o Barry Hewitt: (709)752-3916 or 1-877-999-7589 (VRS calls are welcome); or email [email protected]. o This Navigator is a central point of contact for individuals, family members and stakeholders throughout the province to problem solve so that you can figure out next steps, consider options and find the right mental health or addiction service, and get help in making connections.  HealthLine 811 or TTY 1-888-709-3555 o HealthLine is a free, confidential, 24 hour telephone line, staffed by experienced registered nurses in our province who can offer health advice, information and connect you to resources and local services.  Warm Line: 1-855-753-2560 or 753-2560 o The Warm Line offers non-emergency, non-crisis telephone support for people in the province who are living with mental health issues. o Feel free to call us between 11:00 am and 11:00 pm, 7 days a week.  Gambling Help Line 1-888-899-HELP (4357) o The Gambling Help Line is a free, confidential service available province- wide, 24 hours a day.  Smokers Helpline: 1-800-363-5864 o The Smokers’ Helpline is a free, confidential service providing information, resources, support and motivational counselling while you are working toward being smoke free. Connect with us by phone, text, email or Live Chat. o Kids Help Phone: 1-800-668-6868 o Kids Help Phone is always there for you. No matter what you want to talk about, we're here to listen. No judgment, totally private, 24/7. Call us, or go to our website to connect by text, email, Live Chat, download our free Always There App, or learn about BroTalk. Online Supports  Bridge the gAPP o Bridge the gApp is a free online resource for Youth, and Adults that connects individuals to self-help information and local supports through the service directory. o Bridge the gAPP has a wide variety of resources and activities including Wall of Hope, Mood Metre, Art Room, Worry Jar; and topics listed under

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Information Booth, such as Bullying, Sexual Health, and Self Esteem/ Body Image.  Breathing Room o Breathing Room is a free online program, designed for youth and young adults who want to learn new ways to manage stress, depression or anxiety: o Give yourself a few minutes a day to relax and refresh while gaining practical strategies. o The Breathing Room can be used by yourself or supported by an online coach, counsellor or teacher who checks in with you each week.  Mindwell o Improve your mental wellness, resilience and performance by joining the 30 Day Mindfulness Challenge. A new challenge starts every Monday. It is available free from a computer, tablet or phone in French and English and only takes 5 to 10 minutes a day. o For more information, or to join the mindfulness challenge, click here.  Strongest Families o Strongest Families Institute (SFI) is a not-for-profit agency designed to support children and youth from 3-17 years of age: . This program may be for you if you have concerns about your child’s behaviour difficulties, anxiety, attention deficit hyperactivity disorder, bullying or bedwetting. . Support is provided to families over the phone and Internet in the comfort and privacy of your own home. . Families can be referred by a teacher, guidance counselor, physician, nurse, social worker, etc. . For a Parent Brochure, click here. . For a Referral Form, click here.  TAO – Therapy Assistance Online o Therapy Assistance Online combines online self-help work and contact with professional counsellors by phone, chat or video conferencing. o TAO is free to Newfoundland and Labrador residents. o Call 811 to get started  Other Resources o Canada’s Low-Risk Alcohol Drinking Guidelines . To learn about low-risk drinking, click here. Counselling Options  Doorways o A single session, walk in counselling service. o Available to youth and adults without an appointment or referral o A health care professional will meet with you and discuss your concerns on a first-come, first-serve basis. o Doorways provides information and support focused on your need. Some examples of what you may want to discuss are: family, health, grief, work, relationships, stress, anxiety, depression, drinking or drug use.

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o Doorways is not an emergency service. o To find Doorways in your area, click here or call 811 and a Health Line nurse will provide you with a location near you.  Support Groups o If you are an adult in St. John’s and you are trying to address your use of a substance and/or gambling, don’t hesitate to drop-in to any of our Support Groups: o Villa Nova Plaza, CBS. For more information, please call (709) 834-6944. o Building 532, Pleasantville, St. John’s (Back of building on Roosevelt Ave). For more information, please call (709) 752-4926. o Cordage Place, St. John’s. For more information, please call (709) 752- 4926.  Community Counsellors o Counsellors are available to support individuals who have mental health or substance use concerns as well as family/friends who are affected. A Community Counsellor is able to speak with you about a variety of concerns, such as alcohol and drugs, grief and loss, depression, gender and identity, or any other concern that is affecting your mental health and wellbeing. o To find a Community Counsellor near you, click here; or call 811.  Eating Disorder Counselling o HOPE Program (Healthy Opportunities for People with Eating Disorders) o The HOPE Program is for you and your family if you are 15+ and have been diagnosed with anorexia nervosa, bulimia nervosa or other specified feeding and eating disorder. We are available to anyone in the province by phone and we are also at the Renata Elizabeth Withers Centre for Hope on Major’s Path in St. John’s so that you can begin your journey to wellness in a trusting, supportive environment. o Call us at 709-777-2041 o Talk to a physician or health care provider. If the Hope Program is the best option for you, they can make a referral.  Eating Disorder Inpatient Treatment Program: o Inpatient treatment for eating disorders is provided at the Health Science Centre in St. John’s. For more information, click here. o Fax the Eating Disorder Services Referral Form to (709) 777-2042. o For more information, visit the Eating Disorder Foundation Newfoundland and Labrador, Hope Always Eating Disorder Foundation of NL, or the National Eating Disorder Information Centre. Hospital Care  Mental Illness Inpatient Services o Specialized in-hospital care is available to provide such services as a psychiatric diagnosis, therapy, medication adjustment and care during an acute episode should a person’s mental illness temporarily worsen. o For information: . Call the Mental Health Crisis Line, 737-4668 or 1-888-737-4668

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. Visit an Emergency Department . Call the HealthLine at 811 Treatment Centres  Recovery Centre o The Recovery Centre in St. John’s is open to anyone in the province who is 16+ and needs help while withdrawing from alcohol, drugs and/or gambling. (You may have previously known this service as “detox”). o The Recover Centre has around-the-clock nursing support and can provide medication to help with your withdrawals as needed. Once you start to feel better, they have a counsellor and meetings to support you as you begin your recovery. o To get started (you don’t need a referral, but you do need to call yourself): . Call us at 709-752-4980 or 1-877-752-4980. They will ask you some questions over the phone to make sure the Recovery Centre is the best service for you. If they are the right service, they will offer you a bed usually within 24 hours. . Or, don’t hesitate to ask a counselor, doctor, your hospital Emergency Department or community agency about the Recovery Centre.  Tuckamore Centre o Tuckamore is a live-in treatment Centre for 12 – 18 year olds in the Newfoundland and Labrador who have complex mental health concerns. o Tuckamore is located in Paradise and the average length of stay for young people is between 6 - 12 months. o The program includes individual, group and family counselling as well as life skills training, recreation, and art and music therapy. o Tuckamore provides a safe home-like environment, a school area, a multipurpose room, a physical fitness area and an apartment for family visiting overnight. o You can also ask your physician, nurse, clinician or social worker about other supports for youth in your area (i.e., counselling). If Tuckamore is right for you, they can help with a referral. . For more information: . Click here for the Tuckamore Centre Youtube video. . Youth Treatment Centre Brochure (PDF, 2014) . Or, Call 709-752-3914  Humberwood o Humberwood is a live-in, non-medical treatment Centre located in Corner Brook. If you are a resident of Newfoundland and Labrador and over the age of 19, Humberwood may be able to help with your drug, alcohol and/or gambling concerns.

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o Humberwood offers a structured program that focuses on your needs through individual, group and family counselling. There are private rooms and the usual stay is 21 days. o Most people go to counselling or other programs first, but if you feel that you need residential services, ask your physician, nurse or counsellor about Humberwood. They can assist with a referral if Humberwood is right for you. . For more information call 709-634-4506 or visit the webpage.  The Grace Centre o The Grace Centre is a live-in addiction treatment Centre located in Harbour Grace. If you are a resident of Newfoundland and Labrador and over the age of 18, The Grace Centre may be able to help with your drug and/or alcohol concern. o The Grace Centre offers a structured program that focuses on your needs through individual, group and family counselling. There are 18 private rooms and the usual stay is 28 days. o Most people go to counselling or other programs first, but if you feel that you need residential services, ask your physician, nurse or counsellor about The Grace Centre. They can assist with a referral if The Grace Centre is right for you. . For more information: . Click here for the Grace Centre Video Tour. . The Grace Centre Brochure (PDF, 2016). . Click the link for Frequently Asked Questions. . The Grace Centre Client Handbook (PDF, 2018) . Visit the webpage for the Grace Centre Photo Gallery . Or, Phone: 709-945-4500  Hope Valley Treatment Centre o Hope Valley is a live-in treatment center for 12-18 year olds in the province who are concerned about their drug or alcohol use. o Hope Valley is located in Grand Falls-Windsor and the average stay is 3-4 months. The Centre houses up to 12 youth and provides a variety of services such as detox, counselling, schooling and life skills training. o Please discuss Hope Valley with your health care provider or contact us at 709-292-8360 to help decide if this service is right for you or a loved one. . For more information: . Caregiver Questionnaire (PDF) . Youth Handbook (PDF) . Parent/Caregiver Handbook (PDF) o Out-of-Province Treatment Policy: The Department of Health and Community Services has guidelines for the application process of Out-of-Province (OOP) addictions treatment and specialized mental health services. Treatment options within the province must first be

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fully utilized and/or deemed not appropriate to meet specific client needs before funding approval for out-of-province treatment is provided. For more information, click here.

Opioid Treatment and Naloxone o Opioid Dependency Treatment  Help is available for you and your family if you are a youth or adult and have concerns related to opioid use or want help to reduce the physical, mental and emotional withdrawal symptoms. Please don’t hesitate to talk to your doctor or a mental health and addictions counsellor about the best options for you.  To find a physician or counsellor: . Call 811 and a HealthLine nurse will provide you with a contact number . Call the Opioid Treatment Centre in Building 532, Charter Avenue, Pleasantville; 752-4478 . www.bridgethegApp.ca Service Directory . For more information, click here. o Take Home Naloxone Kits  Take Home Naloxone Kits are for individuals who are at risk of an opioid overdose and for their friends/family who might witness an overdose.  Call 911 right away if you think that someone is having an overdose  Naloxone is a temporary medication that can save a life in the event of fentanyl or other opioid overdose  Naloxone Kits are free and instruction is provided . Find a Naloxone Kit near you: . Call 811 and a HealthLine nurse will provide you with a contact number and location . Click on the map of Distribution Sites; . Or, you can click here for a list of Distribution Sites. . For more information, visit the Government of Canada’s webpage; or, read this Opioid Overdose and Naloxone Information Sheet

Prevention and Promotion – Mental Health and Addictions  Health promotion staff in your Regional Health Authority are pleased to provide educational activities, presentations, displays and consultations for individuals, groups, schools, workplaces, communities, etc.  They offer a wide range of topics about mental wellbeing, illness and addiction.  Feel free to contact them to discuss your interests and how then can assist. o For Addiction Information: . In St. John’s: email: [email protected], or call (709) 752-4030. . Other areas in Eastern Health: email: [email protected], or call (709) 786-5230.

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o For Mental Health Information: . All areas in Eastern Health: email: [email protected], or call (709) 752-4359. o More Resources and Contacts: . Click here, for a list of National and Local partners. . For NFP Funding opportunities, click here. Children and Youth  The Children and Adolescent Division of the Mental Health and Addictions Program provides coordinated and comprehensive services to children, adolescents and families facing emotional, social, psychiatric and family challenges. Children can access our services up to their 18th birthday.  Child and Adolescent Central Intake facilitates access to the following services in the St. John's region: o Bridges Program; o Janeway Family Centre; o Outpatient Psychiatry.  In addition, services for child and adolescents within the Mental Health and Addictions Program include: Youth Outreach Program; o CONNECT Team; o Tuckamore Centre; and o Counselling Options; such as Doorways, and Community Counsellors.  We believe that families are essential partners in the treatment of childhood issues. For this reason, our services focus on client and family- centred care. As appropriate, the Mental Health and Addictions Program also partners with other community agencies that service children to ensure coordinated care. o For more youth services information, please visit: Bridge the gApp(Youth) o If you are in St. John’s and area and want to request referral to a program, please contact Central Intake – Children and Youth 709-777-2200. . Outside the Metro Region: please contact 811 and a HealthLine nurse will assist you with program contact numbers.

Housing Services  Individuals who have a mental illness may be eligible for housing services such as a board and lodging financial assistance (relatives and non-relatives), life skills/transitional supports, case management, recreational services, respite or home support. o Information and contact numbers: . Provincial Home Support Brochure . Provincial Home Support Client Handbook  Housing, Shelter and Home Supports:

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o Newfoundland and Labrador Housing (Housing) provides affordable rental housing to individuals and families with low income, including seniors, single parents, single people, Aboriginal people, and persons with disabilities. . For more information, click here.  Residential Options: o Residential options are available to adults with disabilities who meet program criteria and are unable to reside with the natural family. o For more information, click here.  Newfoundland and Labrador Housing Corporation: o Through the Rental Housing Program we help households with low income that cannot obtain suitable and affordable rental housing on the private market. . For more information, click here.  Provincial Mental Health and Addictions Systems Navigator: o If you are having difficulty finding what you need, please call (709) 752-3916 or toll-free at 1-877-999-7589; video relay service (VRS) calls are welcome. o Email: [email protected] Additional Services  A range of other mental health and addiction services are available with a referral from your physician or healthcare provider. For individual program and referral information please call or fax: o ACT Team: Majors Path, St. John’s. Tel: 752-3511 Fax: 752-3535. o Ambulatory Care Waterford Hospital, St. John’s Tel: 777-3332 Fax: 777- 3920 o CAST (Concurrent, Addictions, Specialized Treatment).657 Topsail Road, St. John’s Tel: 777-5074 Fax: 777-5170 o Day Treatment Program: St. Clare’s Hospital, St. John’s Tel: 777-5252 Fax: 777-5093 o Mental Health Court: Tel: 726 8966 Fax: 777 7878 o Occupational Therapy: Waterford Hospital, St. John’s Tel: 777-3828 Fax: 777-3006 o Outreach: 657 Topsail Road, St. John’s Tel: 777-5074 Fax: 777-5170 o PIER Program: Waterford Hospital, St. John’s Tel: 777-3614 Fax: 777- 3553 o Sexology Program: Waterford Hospital, St. John’s Tel: 777-3786 Fax: 777-3920 o Traumatic Stress Services Cordage Place, St. John’s Tel: 752-4919 Fax: 752-4920 o Therapeutic Recreation – Inpatient: Waterford Hospital, St. John’s Tel: 777-3587 Fax: 777-3098 o Therapeutic Recreation – Outpatient: Waterford Hospital, St. John’s Tel: 777-3336 Fax: 777-3446

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Miles for Smiles Foundation

Tel: (709) 746-9627 Email: [email protected] Website: milesforsmilesfoundation.com/ Twitter: @miles4smilesNL Facebook: @MilesforSmilesFoundation

Mandate: Miles for Smiles Foundation is a non-profit organization dedicated to the support, awareness and prevention of child abuse. Target Population: Everyone

Highlight of Programs / Services Offered:  ASCA - Adult Survivors of Child Abuse – The Foundation offers support to adult survivors of child abuse by facilitating a peer support group twice a month in St John's.  Child Sexual Abuse Prevention Training – The Miles For Smiles Foundation offers training in Child Sexual Abuse Prevention. Our facilitators are trained through the Darkness to Light Stewards of Children Program. o Stewards of Children is an evidence-informed program that teaches adults how to prevent, recognize, and react responsibly to child sexual abuse. It is designed for both youth serving organizations and individuals concerned for the safety of children.

Nar-Anon Newfoundland

Mondays at 8:00 PM Thursdays at 8:00 PM Church of the Good Shepherd St. Teresa’s Church, 120 Mundy Pond Rd. 111 Richard Nolan Drive, Mount Pearl WEST (LEFT) side BASEMENT ENTRANCE

Tel: (709) 770-5213 Website: naranonstjohns.wix.com/nar-anonstjohns Email: [email protected]

Mandate: The Nar-Anon Family Group is for those who know or have known a feeling of desperation due to the addiction problem of someone close to them. Nar-Anon members share their experiences, strengths, and hope at weekly meetings.

Target Population: Nar-Anon members are relatives and friends of people who are struggling with addiction or drug problems. Highlight of Programs / Services Offered:  Our program may be beneficial for those family members of addicts you may come in contact with. We know the disease of addiction can affect the family members and friends of addicts, physically, emotionally and spiritually.  Nar-Anon provides support and hope to those in despair because of a relative or friend’s addiction.

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 Nar-Anon Family Groups is a twelve step fellowship that offers a recovery program for those affected by someone’s addiction. The only requirement for membership is that there be a problem of addiction in a relative or friend.  Nar-Anon is adapted from Narcotics Anonymous and uses Nar-Anon’s Twelve Steps, Twelve Traditions, and Twelve Concepts. Nar-Anon cooperates, but is not affiliated, with Narcotics Anonymous and other recovery programs.  Our program is based on a set of spiritual principles; we have no affiliation with any particular religion.  Meetings every Monday and Thursday.

Neuropsychiatric’ Patients Association of Newfoundland and Labrador Mailing address: P.O. Box 369, NL, A0A 2C0

Facebook: Neuropsychiatric Patients’ Association Email: [email protected] Website: npanl0.wixsite.com/npacanada Instagram: @npa_nl Twitter: @npanlofficial Tel: (709) 740-4794

Mandate: The NPA is a nonprofit organization created to provide services to people who have experienced brain injury or brain insults of any kind. The 3 pillars of the NPA are: 1) Advocacy, 2) Neurocognitive Rehabilitation, and 3) Research. Through advocacy, NPA aims to ensure patients are treated with proper care and respect.

Target Population: The NPA serves individuals of all ages with Neuropsychiatric conditions (brain injuries/insults), as well as their families. Some examples of Neuropsychiatric conditions include: Parkinson's, Huntington's, autism, "concussions", sports injuries, motor-vehicle accidents, whiplash, neurotoxicant inhalation, drowning, strokes, suicide attempts, among many others.

Highlight of Programs / Services Offered:  Within Neurocognitive Rehabilitation, the NPA provides a free service of weekly meetings, in which patients participate in activities that promote brain plasticity (i.e. healing and repair). These activities are instructed by experienced professionals. o These activities are often "manual-mental", where patients need to use both their brain and their hands simultaneously. For instance, sewing, painting, woodworking, chess, or learning an instrument. o Through research, the NPA's aim is to better educate medical professionals and to ensure that brain injuries are properly assessed, diagnosed, and treated.

National Eating Disorder Information Centre ES 7-421, 200 Elizabeth Street, Toronto, Ontario M5G 2C4

Tel: (416) 340-4156 Email: [email protected]

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Toll-Free: 1-866-NEDIC-20 (1-866-633-4220) Facebook: @thenedic Fax: (416) 340-4736 Website: www.nedic.ca Twitter: @theNEDIC

Mandate: The National Eating Disorder Information Centre is a non-profit organization providing information, resources, referrals and support on eating disorders and food and weight preoccupation to individuals with eating disorders and their loved ones.

Target Population: Individuals dealing with eating disorders, food and weight preoccupation, or self-esteem issues; the families and friends of individuals dealing with the aforementioned issues, and professionals serving individuals dealing with the aforementioned issues. Highlight of Programs / Services Offered:  NEDIC’s telephone helpline, and instant chat service, at 1-866-633-4220 and www.nedic.ca, provides information on treatment and support related to eating disorders across Canada. This helpline is open from 9 AM to 9 PM EST (10:30 AM – 10:30 PM Newfoundland time) Monday through Thursday. Friday hours are 9 AM to 5 PM EST (10:30-6:30 Newfoundland time).  The online resource library provides helpful sources of information on eating disorders and related issues, including: online articles; books; magazines; journals; and other websites.  Beyond Images/Au-delà de l’image is a turn-key curriculum developed by NEDIC for grades 4 through 8 that fills a gap in media literacy curricula nationally. For more information visit beyondimages.ca/audeladelimage.ca  NEDIC works with other communities and organizations to develop information materials by providing support and advice; by connecting organizations and individuals working in the area of food and weight preoccupation; and by sharing information and resources. They also deliver workshops and presentations for schools, community groups and professional bodies via webinar only to audiences outside the Greater Toronto Area).

Newfoundland and Labrador Association for Community Living 74 O’Leary Avenue, P.O. Box 8414, St. John’s, NL, A1B 3N7

Tel: (709) 722-0790 Fax: (709) 722-1325 Email: [email protected] Instagram: @nlcommunityliving Facebook: @NLACL Twitter: @NLACL Website: www.nlacl.ca/

Highlights of programs / Services offered:

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 Provide support to individuals, families and local associations re. housing and community inclusion  Work with government and service agencies to build supportive communities  Lobby for changes in social policy, programs and laws  Facilitate research, training and planning  Serve as a centre for gathering and distribution of information  The maintenance of a resource centre containing literature and videos on numerous topics.  Provincial Incentive Program – This program promotes the uptake of the Registered Disability Savings Plan (RDSP) throughout the province by providing eligible individuals with an opportunity to participate in RDSP information sessions, as well as receiving a one-time $150 stipend from the NLACL as an extra incentive to set up a RDSP. Access the form here.  SET Mentoring – Helping students with Intellectual Disabilities transition from high school  Ready, Willing, and Able – Working with employers to encourage inclusive hiring practices  Changing Lives, Changing Communities – A community engagement program  Transitions – Working with individuals with a disability to discover their path to full community inclusion.

New Hope Community Centre - Salvation Army George Street United Church, 25 Buchanan Street, St. John’s, NL, A1C 0A4

Tel: (709) 739-0290 Fax: (709) 739-0288 Twitter: @SalArmyNL Facebook: @salvationarmyNL Website: www.salvationarmy.ca/newfoundland

Highlight of Programs / Services Offered: Support Services:

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 Community navigator assists individuals in finding housing, applying for income support, making medical appointments or getting referrals to other services, etc.  Spiritual Guidance and Direction provided by onsite chaplain/executive director.  Friendship Corner providing a meal and socialization.  Wellness Drop in Group.  Coffee/Social Times is held for those who come early for lunch. The Centre provides a time to connect with a mental health social worker.  New Hope Employment Programs give individuals who are not eligible for training under employment insurance programs an opportunity to further their skills and get professional assistance to get back into the workforce. This is a 12 week program (9 in the classroom, 3 on work placement) that is offered at the Centre. Staff from the College of the North Atlantic delivers programs in Retail Skills (offered each January) and Building Service Work (offered each September).

Collaborative Services:  New Hope Clinic is a health care clinic developed in partnership with Eastern Health, providing medical services to individuals in the downtown core who do with a Nurse Practitioner  Chiropractic services held Tuesdays and Fridays.  New Creations (Crafts and Hobbies program).  In-house clinics such as flu shot and tax preparations are held seasonally with participation by Eastern Health and the Revenue Canada Agency.  Various programs throughout the year such as Sally Ann’s Pantry, Life’s etc.

NL Alliance for the Control of Tobacco (ACT NL) 29 Rowan Street, St. John's, NL A1B 2X2

Tel: (709) 753-0079 Email: [email protected] Twitter: @actnl Fax: (709) 753-0109 Facebook: facebook.com/actnl Website: www.actnl.com/

Mandate: ACT is a partnership of both government and non-government organizations, dedicated to reducing the negative health, economic, and environmental effects of tobacco use in NL. Target Population: All segments of population with particular attention to youth

Highlight of Programs / Services Offered:  Together with its partners, ACT is responsible for developing, implementing and monitoring the Provincial Tobacco Reduction Strategy which sets out a coordinated plan for tobacco control activities in the Province.  Mass media campaigns including T.V., radio and print commercials which educate youth on the tobacco industry.  Mass media campaigns which educate the entire population on the dangers of 2nd hand smoke exposure in the home and in the work place.  Delivery of anti-tobacco presentations to schools and community groups

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 The ACT Grant Program is a year-round program designed to assist community partners around the province as they implement projects to show that every action counts when it comes to tobacco control in NL.

NL Association for the Deaf 3rd Floor, 21 Merrymeeting Road, St. John's NL A1B 3K3

TTY/Voice: (709) 726-6672 Fax: (709) 726-6650 Email: [email protected] Website: www.nlad.org Facebook: @NLAssociationofthedeaf Youtube: NLAssociationofthedeaf

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problems that can happen during the path of life. Health & Wellness Counselling Services offers assistance to individuals dealing with: o Anxiety o Depression o Deaf Identity o Abuse o Feeling Lonely o Grief & Loss o Addictions o Family Problems o Life Changes (new job, relationships, health concerns)

NL HealthLine – Dept. of Health and Community Services, GovNL Confederation Building, 1st Floor West Block, PO Box 8700, St. John’s, NL A1B 4J6

CALL 811 or Tel: 1-888-709-2929 TTY: 1-888-709-3555 Website: http://yourhealthline.ca/

Highlight of Programs / Services Offered:  The HealthLine is a confidential and free telephone line staffed by experienced registered nurses. It is available to all residents of Newfoundland and Labrador, of any age.  The HealthLine will provide follow-up calls, with consent, to callers who have contacted the HealthLine because of a mental health or addictions concern.  The HealthLine can help you decide what steps to take to manage your physical and mental health, and the health of your family. HealthLine nurses can also provide information about health services in your area, and answer questions you may have about health-related topics.  NOTE: HealthLine does not replace 911 or your local emergency number. In the event of an emergency, call your local emergency number or 911, where available.

Heart and Stroke Foundation – Newfoundland and Labrador 1037 Topsail Road, Mount Pearl, NL A1N 5E9

Tel: (709) 753-8521 Tel: 1-888-473-4636 Email: [email protected] Fax: (709) 753- 3117 Email: [email protected] Website: www.heartandstroke.ca Twitter: @HeartandStroke Facebook: @heartandstroke YouTube: Heart and Stroke Instagram: @thehsf Resuscitation Certificate and CPR Courses: 1-877-473-0333 Mandate: Heart and Stroke leads the fight against heart disease, stroke and related conditions. Together these diseases are still the number one cause of premature death in Canada. Our work is driven by collaboration – with our volunteers and donors,

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researchers, people with lived experience, healthcare professionals, governments and others. Target Population: All ages across the province Highlight of Programs / Services Offered:  Promoting Health o Provincial rollout of HeartSmart Kids™ - a K-6 supplemental educational resources available to over 30,000 children in Newfoundland and Labrador. o Advocating for policy change at all levels of government to help prevent heart disease and stroke before they happen. o Through Jump Rope For Heart, promote the fun – and benefits – of everyday physical activity.  Saving Lives o Advocate for improved lay-responder cardiac arrest survival rates through our Restart-A-Heart initiative by: . Improving prevalence of Automated External Defibrillators (AEDs) in public spaces . Creation of an AED registry for emergency dispatch personnel and the public to locate AEDs at any time. . Changes to the Emergency Responder Act to explicitly protect lay- rescuers and professionals when they perform First-Aid, CPR, or use an AED o Promote the signs and symptoms of Stroke: . FACE – is it drooping? . ARMS – can you raise both? . SPEECH – is it slurred or jumbled? . TIME – to call 9-1-1 and get taken to a hospital right away. o Enhancing Recovery . Advocate for aligning province with ALL Stroke Best Practice . Partnering with survivors and their caregivers, supporting and connecting them to achieve the best recovery and quality of life possible and prevent future events. . Fund world-leading research on stroke recovery through the Heart & Stroke Foundation Canadian Partnership for Stroke Recovery.

NL Sexual Assault Crisis and Prevention Centre 401 Empire Avenue, St. John’s, NL, A1E 1W6

Tel: (709) 747-7757 Email: [email protected] Instagram: @nlsacpc Fax: (709) 747-7758 Website: www.endsexualviolence.com Facebook: @EndSV Twitter: @NLSACPC

24 hour Crisis, Support, and Information Line (Toll-Free): 1-800-726-2743

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Target Population: Support services are provided to anyone impacted by sexual violence regardless of gender or sexuality. Highlight of Programs / Services Offered:  24-hour support and information telephone line  Short term in-person peer support (confidential). o Appointments can be made by calling the Centre.  Accompaniment to the RNC and Sexual Assault Nurse Examiner  Referrals to professional and community supports throughout the province.  Crisis Line Volunteer Training. o Volunteers are available 24/7 to support anyone who has been impacted by sexual violence.  The Journey Project, available to people of all genders age 16+, is designed to support survivors through the justice process. Participants can access to services of Legal Support Navigators who can provide legal information and supportive referrals to both legal and non-legal resources and up to 4 hours of free legal advice with a lawyer.  Warn Other Workers Line for sex workers wishing to leave an anonymous message about a bad date and/or potentially dangerous clients o In partnership with the Safe Harbour Outreach Project o Can be accessed 24/7 by calling 1-800-726-2743

Newfoundland and Labrador Stuttering Association 44 Torbay Road, Suite 100, St. John’s NL, A1A 2G4 Tel: (709)753-7500 Email: [email protected] Website: nlstuttering.ca Twitter: @ourvoiceNLSA Fax: (709) 753-7599 Facebook: Newfoundland and Labrador Stuttering Association

Mandate: To provide support, friendship, and information to the stuttering community, instilling a sense of self-worth, which is often missing in the lives of people who stutter. The NLSA consists of a passionate team of volunteers who are dedicated to bringing hope and empowerment to children, adolescents, and adults who stutter, their families, and professionals, through advocacy and support. Highlight of Programs/Services:

 Stuttering Support Group rd  3 Thursday of each month; open to people who stutter, their families, friends, and significant others.  Run & Walk Awareness  The proceeds from the `…A Million Things I Need to Say’ 1k/5k Walk and Run for Stuttering Awareness go directly to support the NL Association of

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Speech-Language Pathologists and Audiologists in providing a Bursary Program which helps to subsidize specialized treatment programs and equipment for children, adolescents, and adults with communication challenges.  PWS Conference  This one-day event is a chance to learn about stuttering, interact with people who stutter, and attend workshops and seminars about stuttering. The event features information about stuttering in school, the workplace and in family life, issues surrounding treatment, fluency, current research, mental health, common misconceptions, employment barriers, and more.  Provide the general public with the most up-to-date information about stuttering.  Support research into the causes and treatments of stuttering.  Ensure that the VOICE of people who stutter is heard by influencing and advancing issues relevant to people who stutter at all political levels.  Support speech-language pathologists and allied health professionals who work with those who stutter.

Overeaters Anonymous

Tel: (709) 738-1742 Website: https://oanl.org/ Email: [email protected] Meetings: oanl.org/nl-meetings/

Mandate: OA is a fellowship of individuals who, through shared experience, strength and hope, are recovering from compulsive overeating. OA’s primary purpose is to abstain from compulsive overeating and to carry this message of recovery to those who still suffer. Target Population: Individuals who want to stop eating compulsively

Highlight of Programs / Services Offered:  Weekly meetings – OA is a 12 step program modeled after AA. Members share their experience and strength in hope to help solve their common problem.  Check the website’s “Find a Meeting” page for meeting times and locations, as they may vary.

PFLAG Canada 1554 Carling Ave, Suite 243, Ottawa, ON K1Z 7M4

NL Email: [email protected] Website: pflagcanada.ca/ NL Email: [email protected] Tel: (709) 351-2282 NL Facebook: PFLAG St. John’s Instagram: @pflagcanada Toll-Free: 1-888-530-6777 ext. 575

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Mandate: To support, educate and provide resources to anyone with questions or concerns. As well, to offer local, practical and emotional peer-to-peer family support for individuals and their loved ones challenged by gender/sexual identity. Target population: Canadians with issues of sexual orientation, gender identity and gender expression.

Highlight of Programs / Services Offered:  Find your Chapter: PFLAG Canada’s network of national chapters are run by dedicated volunteers who’ve been where you are now and want to help you get to where you’re going. Find your nearest chapter and learn what support is available in your own backyard.  Online Support: If you prefer a more anonymous interaction, follow them on Twitter or like them on Facebook. No judgements or questions asked and always confidential.  Other Resources: If you’re not quite ready to reach out to PFLAG directly, take a look through their extensive listing of resources to help point you in the right direction. Just remember that you are not alone—PLFAG is there for you whenever you feel you're ready.  Get Involved: Whether it's becoming a long-term member or short-term volunteer, there are many ways to get involved with PFLAG Canada

Planned Parenthood – NL Sexual Health Centre 203 Merrymeeting Road, St. John's, NL A1C 2W6

Website: plannedparenthoodnlshc.com/ Tel: (709) 579-1009 Twitter: @PPNLSHC Facebook: @PlannedParenthoodNL Fax: (709) 726-2308 Instagram: @Plannedparenthoodnlshc Toll-free: 1-877 NO MYTHS (666-9847)

Mandate: To promote positive sexual health and 2SLGBTQ+ inclusion through education, community partnership, information and services within an environment that supports and respects individual choice

Target Population: Anyone—regardless of age, race, ethnicity, gender, gender identity, gender expression, socioeconomic status, physical or mental ability, sexual orientation, religion, religious creed, national or social origin, marital status, family status and political opinion. Highlight of Programs / Services Offered:  Sexual education: workshops and training for all ages on all aspects of sexual health and healthy sexuality.  Sexual health clinics: doctor clinics for pap testing, breast exams, testing and treatment of sexually transmitted infections, prescribe birth control, insert IUDs etc.  Pregnancy testing and pregnancy options counseling  Toll free sexual health information line

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 Birth control and emergency contraception information and counseling  Free condoms and packets of lubricant  Sexual and reproductive health resource library  Affordable birth control options  Support groups and referrals for the 2SLGBTQ community  Camp Eclipse & 2SLGBTQ group

Public Health Nursing Services - Eastern Health

St. John’s Centre/North St. John’s East St. John’s West 81 Kenmount Road Major’s Path Mount Pearl Square Tel: (709) 752-3560 Tel: (709) 752-3585 Tel: (709) 895-7051

Rabbittown St. John’s Downtown Torbay Community Health Clinic 26 Graves Street Cordage Place Health Clinic, Torbay Tel: (709) 751-4946 Tel: (709) 752-4800 Tel: (709) 437-2201

Portugal Cove/St. Phillips Tel: (709) 895-7051

Service Provider Website: http://www.easternhealth.ca/Default.aspx

Mandate: The goal of nursing services is to work with individuals and families to achieve an optimal level of well-being. Community Health Nurses initiate and participate in activities that support healthy lifestyle and create supportive environments within a primary health care framework. The main focus of these programs is health promotion, health protection, disease and injury prevention, health surveillance, population health assessment and emergency preparedness and response. Target Population: Individuals of all ages / families

Highlight of Programs / Services Offered:  Prenatal Education and Support  Healthy Beginnings Program: Support for Newborns, Young Children and their Families  Breastfeeding Support  Child Health Clinics  Preschool Health Check Clinics  Communicable Disease Control and Follow-up  Environmental Public Health  Nursing services are provided on referral and are based upon assessed need.  Community Health Nurses work in partnership with other professionals (e.g. Social Workers, Physiotherapists, Occupational Therapists, and Nutritionists) to provide comprehensive services.

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 Referrals to any of the nursing programs may be made by family physicians, hospitals, or individuals requiring care and/or services. Nursing offices are located throughout the region.

Ronald McDonald House Newfoundland and Labrador 150 Clinch Crescent, P.O. Box 28091, St. John’s NL A1B 1X0

Tel: (709) 738-0000 Toll Free: 1-855-955-HOME (4663) Fax: (709) 747-1270 Email: [email protected] Website: http://rmhcnl.ca/ Twitter: @OURHOUSENL Facebook: @rmhnl

Target Population: The families of sick or injured children needing to travel at least 80km for medical treatment in St. John’s. Highlight of Programs / Services Offered:  Two-story house holds 15 bedrooms, each with two Queen size beds and a private washroom. Rooms are non-smoking, and wheelchair accessible.  Located a 5-minute walk to the Janeway Children’s Hospital  Room fees are $15/night/family  Facility offers: o 24-7 Operational Front Desk o Communal Living Environment o Fully Equipped Kitchen o Laundry Facilities o Children Play Areas, TV Room o Home Office, Access to Wireless Internet  In general, guests are referred by social workers. View information on the Referral Process.  Support for Families: The cornerstone of Ronald McDonald House is its family support programs. For more information, click here.

Ruah Counselling Centre Suite 200, The Lantern Building, 35 Barnes Road, St. John’s, NL A1C 3X1

Tel: (709) 579-0168 Fax: (709) 579-2799 Email: [email protected] Website: rcsj.org/ruah-counselling-centre/programs-services

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Mandate: Ruah services are client-focused and goal-oriented and seek to address the four aspects of the human person: physical, psychological, emotional and spiritual.

Target Population: Clients 16 years of age and older. There is a standard rate for counselling services, however, there is a sliding scale relevant to income and clients may be eligible for services for no fee. Highlight of Services / Programs Offered:  Ruah Counselling Centre offers a wide range of counseling services, workshops, and support groups.  Individual, couple, family and group counseling services.  Groups on a variety of topics that include the following: o Parenting Children 0-10 years o Parenting Teenagers o End of Relationship, Separation and Divorce o Special Topic Series for Single Moms o Self-Empowerment for Women o When you see Red for Women o When you see Red for Men o Workshops for Teens (Anxiety, Stress Management, Mindfulness) o Effective Communication Skills o Stress Management  Also, refer to their website for new and special offerings (e.g., Applied Suicide Intervention Skills Training--Asist)  Click here for additional information, including when each of the groups are offered. Click here for forms.

S.H.O.P (St. John's Status of Women's Council / St. John's Women's Centre) 170 Cashin Ave. Ext., St. John's, NL A1E 3B6

Website: sjwomenscentre.ca/ Fax: (709) 753-3817 Twitter: SJSWC Facebook: @SJWomensCentre Tel: (709) 753-0220 Instagram: @sjsowc Email: [email protected]

Mandate: Working to achieve equality and justice through political activism, community collaboration and the creation of a safe and inclusive space for all women in the St. John’s area.

Target Population: All women

Highlight of Programs / Services Offered:

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engaged in sex work across our city and province, both on an individual and collective level. o One-on-one individual support, including home visits and accompaniments to appointments o Give out and deliver safer sex supplies and clean drug use supplies o Peer drop-in hours in our private, confidential space o Weekly community meal o Workshops and info sessions for sex workers o Street outreach o Health care supports o System navigation and referrals o Individual and community advocacy

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o Holistic Programs: Offered seasonally in a variety of forms, yoga, mindfulness, arts and crafts.

Safe Works Access Program (SWAP) – AIDS Committee of Newfoundland and Labrador

SWAP Outreach SWAP Office Call for Delivery 47 Janeway Place Tel: (709) 757-7927 Tel: (709) 757-7927 Tuesday and Thursday evening Toll Free: 1-800-563-1575 Ext. 24 7:30-10:30 Mon-Fri, 8:30 -12:30 and 1:30-4:30

Email (St. John’s Area): [email protected] Website: acnl.net/swap Email (West Coast): [email protected] Facebook: @AIDSCommitteeNL

Mandate: To reduce harm related to substance abuse and other risky behaviour, including but not limited to: harm related to HIV infection and transmission; harm related to Hepatitis B and C infection and transmission; harm related to wound infection or improper injection practices; and Overdose Prevention and Naloxone Kits.

Target Population: Any substance users wishing to reduce their risks through access to information, sterile equipment, and related support. Anyone needing a Naloxone Kit. Highlight of Programs / Services:  SWAP works from a Harm Reduction philosophy. Harm reduction is based on dealing with the person “where they are at” – respecting, honouring and supporting their ability to make decisions. One of these decisions may be to use drugs or to engage in other higher-risk behaviours. People use substances for many social, economic, physical health, mental health and personal reasons.  Harm Reduction strategies encourage people to build their strengths and to gain a sense of confidence. They can help someone move to a state of control from one of chaos.  Supplies available from SWAP include:  Needles  Crack Pipes/Brass Screens/Mouth  Safe Disposal of used Pieces needles  Steroid needles and information  Sharps containers  Basic personal care items (when  Filters available)  Alcohol  Safer injection & vein maintenance  Prep-pads information  Cookers  HIV and Hepatitis C information  Sterile water  Condoms, lubrication  Ties/tourniquets  Support, referrals

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FREE & CONFIDENTIAL No Names needed!

Saint Vincent de Paul Society

Facebook: SSVP Canada Tel: (709) 685-8657 Website: www.ssvp.ca/ Email: [email protected]

Mandate: The St. Vincent de Paul Society is a lay Catholic society whose mission is to live the Gospel message by serving Christ in the poor with love, respect, justice, and joy.

Target Population: Individuals in the geographical area of the various conferences.

Highlight of Programs / Services Offered:  Their volunteers seek people in need, wherever they live—in their homes, on the street, in shelters, in hospital or in prison.  Volunteers work in their own area, and respond to local needs. This means that the Society’s work around the world is extremely varied: health; agriculture; education; housing; employment support; help for elderly, disabled, isolated or excluded people, and more.  Provide emergency food services to people in need.  It also provides emergency assistance and rehabilitation for victims of natural or humanitarian disasters, and finances development projects.  There are four conferences in the city of St. John’s: o St. Peter’s Food Bank: 747-3320 o Mary Queen of the World Food Bank: 364-7140 o Corpus Christi Food Bank: 364-4116 o St. Theresa’s Food Bank: 579-5467  As well as providing groceries on an emergency basis to people in the surrounding areas, some conferences also offer assistance in other ways on an as-needed basis.  Please call the closest conference to you for further information.  Seeds of Hope: The Canada Learning Bond (CLB) provides up to $2,000 in free money for post-secondary education for children born after January 2004 whose families receive the National Child Benefit Supplement. No parental contributions are needed.  Emergency Relief: The Committee is responsible for ensuring a response and follow-up to International Council General (ICG) and National Councils financial assistance requests as a result of natural disasters and humanitarian catastrophes.

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Schizophrenia Society of NL 18A-18B UB Waterford Hospital, Waterford Bridge Road Mailing Address: 48 Kenmount Road, PO Box 28029, St. John's, NL A1B 4J8

Tel: (709) 777-3335 Fax: (709) 777-3524 Email: [email protected] Website: www.ssnl.org Facebook: @SchizophreniaNL

Mandate: To improve the quality of life for those affected by Schizophrenia and Psychosis through education, support programs, public policy and research Target Population: Individuals, families and others affected by schizophrenia, psychosis, and other mental illnesses.

Highlight of Programs / Services Offered:  Strengthening Families Together: A course for family members of people with serious mental illness, focusing on major psychiatric disorders  Partnership Education Program: This program is based on a personal story- telling model  Reach Out: A resource kit designed to increase awareness among students, teachers and counselors  Schizophrenia Awareness Days: Two-day education sessions for family members and caregivers on schizophrenia  Your Recovery Journey: A one day session facilitated by people in recovery who can give valuable information that will help any person with mental illness who would like to find support and explore different aspects of recovery  Iris Group: The Iris Group is a monthly support group for consumers and family members. Meetings are usually scheduled once a month, and normally have a guest speaker chosen by the participants. If you would like more information on an existing support group, or are interested in starting your own, please contact our office.

School Lunch Association 425 Topsail Road, St. John's, NL A1E 5N7 Tel: (709) 454-5323 Fax: (709) 754-4520 Email: [email protected] Website: www.schoollunch.ca

Mandate: To operate a non-stigmatizing program that provides a hot nutritious lunch to school children regardless of their family’s financial situation. Target Population: School children

Highlight of Programs / Services Offered:  The School Lunch Association serves hot, nutritious lunches to the children of Newfoundland and Labrador every school day.

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 The School Lunch Association serves approximately 6,200 lunches per day, in 36 different schools. Meals are cooked onsite in each of their 36 locations. They also employ 75 people.  To appeal to the children’s different tastes the employees prepare well-balanced nutritious meals for a diverse monthly menu.  By sending home a monthly menu and envelope, parents are involved in what their child eats each day at school. To remove any stigma that might be associated with being provided a lunch, all children in the school are given a menu and envelope to be delivered to their parent(s) or guardian(s). The actual amount contributed by each family remains confidential.  Parents are also able to place their orders online at www.schoollunch.ca.  They encourage all parents to visit their website for further information.

Mandate: To provide healthcare services to individuals who have been sexually assaulted.

Target Population: ALL genders who are 16 or older.

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 You can call the NL Sexual Assault Crisis and Prevention Centre for additional information, support and/or accompaniment to the hospital for the SANE examination. o Sexual Assault Crisis and Prevention Centre: (709) 726-1411 or 1-800- 726-2743 (toll-free)

Single Parent Association of Newfoundland PO Box 21421, St. John's, NL A1A 5G6

Tel: (709) 738-3401 Food and Clothing Outlet: (709) 739-0709 Email: [email protected] Fax: (709) 738-3406 Website: www.envision.ca/webs/span/ Facebook: @SPANL

Mandate: To provide services and support for single parent families in Newfoundland and Labrador.

Target Population: Single Parents and their families.

Smokers' Helpline - Lung Association of NL 15 Pippy Place, 3rd Floor, Carnell Building, PO Box 13457, Station A, St. John’s, NL A1B 4B8

Smokers’ Helpline: 1-800-363-5864 Fax: (709) 726-2550 Website: www.smokershelp.net/ Email: [email protected] Twitter: @SmokersHelpNL Facebook: @smokershelp Instagram: @smokershelpnl

Mandate: The SHL is dedicated to improving public health and the quality of life by reducing and eliminating tobacco use in NL; reducing the provincial smoking rate; and by encouraging and supporting Newfoundlanders and Labradoreans of all ages to quit using tobacco and stay tobacco free. Target Population: All ages across the province; smokers and non-smokers

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Highlight of Programs / Services Offered:  The SHL offers a variety of services to help individuals quit (or reduce) smoking. Smoking cessation information and support is available over-the-phone, online, and through texts and emails.  The SHL is not only for smokers, the Helpline regularly receives calls from others such as health professionals, employers, and friends/family members of smokers.  Individuals may sign-up to receive support with quitting through a text message program (receive 1 text per day for up to 12 weeks) and an email program (receive 1 email per week for 5 weeks).  There is a web-based app, KickAsh, which provides helpful and fun tools to help individuals get motivated and stay on track with quitting.

Spinal Cord Injury Newfoundland and Labrador Suite 101, 10 Austin St. , P.O. Box 21284, St. John’s, NL, A1A 5G6

Youtube: Spinal cord Injury NL Tel: (709) 753-5901 Toll-Free: 1-877-783-5901 Facebook: @SpinalCordInjuryNL Email: [email protected] Twitter: @SCI_NL Website: www.sci-nl.ca Fax: (709) 753-4224

Target Population: Persons of all ages with disabilities

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Spirit Horse NL – Stable Life 640 Indian Meal Line, Portugal Cove, NL A1M 3E7

Tel: (709) 699-2704 Email: [email protected] Website: www.spirithorsenl.com/ Instagram: @spirithorsenl Twitter: @SpiritHorseNL Facebook: @SpiritHorseNL

Target Population: Open to all people.

St. John’s Military Family Resource Centre 145 Churchill Avenue, St. John's, NL A1A 0N9

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Highlight of Programs / Services:  A wide variety of programs and services to meet the needs of children and youth of all ages. These include Playgroup, Drop-off Childcare, Far Out Family Fitness, Youth Nights, Field Trips, Youth Drop In, as well as school age / youth Easter and Summer Camps. They also offer emergency child care services when necessary.  The St. John’s MFRC takes pride in providing support services to CF members and their families effected by a temporary or extended absence of the CF member due to military requirements.  At the end of each school year the St. John’s MFRC offers a scholarship which is open to all CF Member dependents 16 to 19 years of age who reside in Newfoundland and Labrador.  The MFRC refers military members and their families to various Career work Centres in St. John’s and surrounding areas.  Prevention, Support and Intervention seeks to promote strong and resilient Military Families. PSI services are heavily focused on empowering individuals and families through education and prevention, assessment and referral services, crisis support and short-term intervention. The PSI Coordinator will work with individuals and family members to develop action plans to help better manage crisis and periods of high stress.  The Family Liaison Officer is a MFRC social worker who is co-located within the Integrated Personnel Support Centre, connecting both centres to ensure that the widest variety of support is offered to families of CF personnel who are coping with an illness, injury or special need. Family Liaison Officers also provide tailored assistance to the families of the fallen, including professional counselling and referrals to appropriate civilian resources.

St. John’s Shambhala Meditation Group 120 Le Marchant Road, St. John's, NL A1C 2H1

Email: [email protected] Website: stjohns.shambhala.org Facebook: St. Johns Shambhala Group

Mandate: To assist individuals in cultivating the mind’s inherent stability, clarity and strength in order to be more awake and to develop the compassion and insight

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necessary to care for oneself and the world genuinely. Target population: Everybody

Highlight of Programs / Services Offered:  At the St. John’s Shambhala Meditation Group, they offer programs in Buddhist teachings, meditation and other contemplative disciplines, as well as free individual meditation instruction.  Ocean Yoga: All Ocean Yoga classes are accessible to all levels, with a focus on breath and body awareness.  Learn to Meditate: These introduction to meditation sessions occur the first Tuesday of each month at 7:30PM. Anyone interested who isn’t free on Tuesday nights can email to arrange an alternate time.  Wednesday Evening Meditation: Group meditation practice; the format provides 25 mins sitting, 10 mins of walking meditation, and ending with a final 25 mins of sitting. Sitting begins at 7:30 pm; all are welcome.  Sunday Morning Meditation: Join the group for sitting meditation practice at any time. They generally alternate 25 mins of sitting meditation with 10 mins of walking and give a reading at 11:45.  If you wish to attend morning chants please arrive for 10:00am. After this time joining the group for meditation is best done by arriving during any of the walking periods.  Membership: Although membership is not required to participate in much of what the Center has to offer, financial support allows the centre to continue.

Stella’s Circle Administration Offices: 142 Military Road, St. John’s, NL A1C 2E6

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 Brian Martin Housing Resource Centre 84 Prescott Street, St. John’s, NL A1C 3S9 (709) 738-0457 o Offers counselling, advocacy, and other support services to help people find secure housing. o Open 9:00am-4:30pm; Monday-Friday o Accepts self-referrals or referrals from others including health care providers, family counselling agencies, government departments, or family and friends of individuals needing housing assistance. There is no application or form to complete; simply drop in or contact us for assistance.  Naomi Centre 4 Patrick Street, St. John’s, NL A1E 2S6 (709) 579-8641 o An emergency shelter that offers safe and supportive temporary housing for women aged 16-30 within a harm reduction model. o Accepts self-referrals or referrals from others including health care providers, family counselling agencies, government departments, or family and friends of individuals needing emergency housing.  Jess’s Place 84 Prescott Street, St. John’s, NL A1C 3S9 (709) 738-0457 o Transitional housing program for women 18+ in recovery from addiction. o Up to three women share a house, live independently, and care for their own needs. o Accepts self-referrals or referrals from others.  Front Step 84 Prescott Street, St. John’s, NL A1C 3S9 (709) 738-0457 o A community-based program offering personalized support services and housing for youth and adults who have experienced the longest and most frequent episodes of homelessness. o Accepts self-referrals or referrals from others. Real Help: Stella’s Circle offers a range of residential, community and correctional based counselling services to support people through life’s challenges. Stella’s Circle believes that with the necessary supports people can flourish. Programs include:  Emmanuel House 83 Cochrane Street, St. John’s, NL A1C 3L7 (709) 754-2072, [email protected] o Men and women over the age of 18 can live while they address their social and emotional challenges. o Participants stay for a four-month period and take part in individual counselling, therapeutic groups, and life skills support. o We accept self-referrals or referrals from others.  Community Support Program (CSP) 114 Cabot Street, St. John’s, NL A1C 1Z8

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(709)738-5590, [email protected] o Provides intensive assistance to men and women with complex mental health needs over the age of 18. o The goal of the program is to improve the overall quality of participants’ lives, and to reduce the length and number of admissions to hospitals and prisons.  Just Us Women’s Centre 142 Military Road, St. John’s, NL A1C 2E6 (709) 738-0658, [email protected] o Provides counseling and support to women over the age of 18 who have been in conflict with the law. o We accept self-referrals or referrals from others including correctional supervision programs, court programs, health care providers, and agencies that provide services to women. Real Work: Stella’s Circle offers a range of employment and education programs to assist people with limited work experience or interrupted career paths find and maintain employment. Programs include:  Social Enterprise Training: o The Hungry Heart Café offers training to help people enter the food service industry as cooks, servers, or kitchen staff. o Clean Start provides on-the-job training in office cleaning and maintenance. o The Trades Helper Program allows participants to gain practical experience in the construction trades. o CanDo! transitionary work program for adults who have experienced serious mental health issues or have other significant barrier to employment. o Employment Counselling & Support Transition Groups o Adult Basic Education (ABE) Level 1

Survivors of Suicide (S.O.S.) 99 Dorans Lane, St. John's, NL

Tel: (709) 726-4223 Contact: Tina Davies Email: [email protected]

Mandate: To offer a safe and supportive environment where you can share your feelings, talk about the suicide and learn from each other’s experience

Highlight of Programs / Services Offered:  The support group meets twice monthly: o The second and fourth Monday of each month at 7:30 pm. o Meeting location is 878 Topsail Road, St. John’s, NL in the CHANNAL offices.  Counselling available one on one for individuals, and families.

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The Gathering Place 172 Military Road, PO Box 1761, St. John's NL A1C 5P5

Tel: (709) 753-3234 Email: [email protected] Website: www.gatheringstjohns.ca Twitter: @GatheringNL Facebook: @gatheringstjohns

Mandate: The Gathering Place is a non-profit, street level, community service centre that provides a primary health care collaborative to persons who are homeless or precariously housed, through health and social supports in an inclusive, low barrier setting.

Target Population: All adults over the age of 26.

Highlight of Programs / Services Offered:  Provides primary health clinics – Family Physician and Nurse available Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.  Mental Health and Addictions Counselor: Monday, Tuesday, Wednesday, Thursday 11:00 AM – 3:00 PM  Hot Meal Program: o Hot breakfast Mon- Friday 8:00 AM – 9:00 AM o Noon meal 11:30 AM- 1:00 PM o Supper: 5:00 PM – 7:00 PM and, o Saturday brunch 11:00 AM-1:00 PM  Case Management onsite Monday-Saturday  Dental services; please contact the front desk for more information  Social Supports: o Showers/hair care o Laundry/clothing o Food o Social Inclusion o Computer Access/literacy  Work empowerment: work-based projects such as art and community garden. Bike repairs Friday mornings throughout Summer and Fall (weather permitting)  Seamstress Fridays 10:30 AM  Music room, peer to peer lessons  Advocacy, link to government and housing supports as well as Eastern Health and community resources. AESL Outreach Team visits on Wednesdays 9:30 AM – 3:30 PM  Law Clinic Monthly throughout the summer

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The Janeway Children’s Health and Rehabilitation Centre Clinch Crescent, 300 Prince Phillip Drive, St. John's, NL A1B 3V6

Emergency: (709) 777-4575 Fax: (709) 777-4884 General Inquiries and Patient Information: (709) 777-6300 Health Information and Advice for Pediatrics & Poison Control: 811 For an online Phone Directory, click here.

Service Provider Website: easternhealth.ca/AboutEH.aspx?d=3&id=789&p=724

Mandate: The Janeway Children’s Health and Rehabilitation Centre, part of the Health Sciences Centre Complex, is Newfoundland and Labrador’s only hospital specializing in pediatric health care. The Janeway is a tertiary care centre with modern emergency, diagnostic, operating and development and rehabilitation departments. Target Population: Children and Adolescents

Highlight of Programs / Services Offered:  Room Accommodations  42 Acute Care Medical Surgical  6 Pediatric Care Intensive Care beds beds  3 Operating rooms  7 Acute care psychiatry beds  Delivery and case room  25 Neonatal Intensive Care beds  Amenities  Therapeutic Pool  Janeway St. John’s Maple Leaf Gardens (therapeutic play garden)  Services  Laboratory Services  Extensive Rehabilitation Centre  Diagnostic Imaging  Inpatient & Outpatient Services  Radiography (X-ray)  Dialysis  Emergency Services  Surgery  Children and Women's Health  Pediatric Emergency Department  Outreach Programs in Diabetes,  Neurology, Cardiology, Adolescent Asthma, Cystic Fibrosis, and Medicine, Gastrointestinal and Hemophilia Lifestyles

The Pottle Centre 200 Water Street, 2nd Floor, PO Box 5321, Station C, St. John's, NL A1C 5W2

Tel: (709) 753-2143 Email: [email protected] Website: www.pottlecentre.ca Instagram: @ThePottleCentre Facebook: ThePottleCentre Twitter: @ThePottleCentre

Mandate: The Pottle Centre is a drop-in social centre for adults who are living with mental health issues, illnesses and addictions. We provide a safe and healthy place for

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people to be social, enjoy some special events and get involved.

Target Population: People who are 19 years of age and older who have received mental health services

Open Monday to Friday from 8:30am to 4:30pm

Thrive 108 LeMarchant Rd, PO Box 26067, St. John's, NL A1E 0A5

Tel: (709) 754-0536 Fax: (709) 754-0842 Email: [email protected] Website: www.thrivecyn.ca Twitter: @thrivecyn Facebook: @thrivecyn Youtube: Thrive CYN Instagram: @thrivecyn

Mandate: To assist youth, primarily 12-29 years, achieve their full potential and enhance the capacity of youth serving agencies.

Target Population: Resilient youth who live in poverty and have limited access to mainstream programs / services and service providers / agencies who work with youth.

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o For a referral to the education programming, click here. o To refer a youth to any of the educational programs, please contact: Ellie Jones, Director of Programming; [email protected] or, 754-0536 ext. 210  Street Reach: A barrier-free outreach service guided by the principles of harm reduction and community collaboration. Street Reach provides support to individuals of all ages (no referral required). o During drop-in times individuals can either drop into Gower Street United Church located at 99 Queen’s Road or connect with Street Reach volunteers walking in the downtown core to get assistance with food, personal care items including condoms, outdoor clothing/footwear, telephone access, supportive and caring interactions, assistance with accessing emergency housing and Referrals to external services . SWAP kits; and, providing safe drug use equipment, information and support. . Naloxone kits, and training, to individuals at risk of overdose.  Blue Door: An “exiting” program for individuals primarily 14-29 years who are engaged in the sex trade, sexually exploited situations, including sex trafficking. o Supports range from education & employment, outreach, system navigation, counselling, and intensive individual supports. Program is inclusive of all gender identities and sexual orientations. For a referral form, click here.

Programs for Service Providers  Community Support and Development: Offers services for professionals working with young people, and includes: o Thrive Talks – Networking and Professional Development Sessions, o “What’s Up!” Newsletter. To sign up for the community newsletter, click here. o Directory of Services for Youth o Community development and capacity building, and more. o For additional information on any of these initiatives, please contact Ange Crockwell at [email protected] or 754-0536 ext. 201  Coalition Against the Sexual Exploitation of Youth (CASEY): A coalition of community stakeholders working to address issues, and establish services and supports relating to the sexual exploitation of youth. o CASEY produced a 16 minute video that can be used for education, training and awareness. The video includes the voices of four NL Youth who have been sexually exploited and provides the viewer with information on what sexual exploitation is; who is at risk; the grooming and luring process; and warning signs. o The video comes with a discussion guide and is appropriate for youth (12 and over), parents, youth service workers, professionals and the general public. o To find out more about CASEY or to book a presentation or training session, please contact Melendy Muise at 754-0536 ext. 207 or [email protected].

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Tuckamore Centre & CONNECT Team – Eastern Health 7 Mallow Drive, Paradise, NL A1L 3A9

Tel: (709) 752-3914 Email: [email protected] Service Provider Website: www.easternhealth.ca/AboutEH.aspx?d=3&id=2104&p=724

Mandate: To provide specialized treatment for youth from throughout Newfoundland and Labrador who may be facing complex mental health issues.

Target population: Youth ages 12-18 who are experiencing complex mental health issues and who require the support of a residential setting to meet their needs. Highlight of Programs / Services Offered:  A 12-bed provincial facility located in Paradise.  Average length of stay is 6-12 months.  The centre is a safe, structured environment to address each young person’s individual needs. It provides: o A therapeutic home-like environment o A school area o A multipurpose room o A physical fitness area o A dedicated space for family visiting overnight  Named after the Tuckamore Tree, because they are known for surviving and thriving despite living in the harsh coastline environment of Newfoundland and Labrador. This name reflects the resilience of the youth staying at the centre and their potential to overcome and flourish despite challenges.  Any Mental Health professional can refer a youth to this service.  To view the necessary referral forms, click here.  The CONNECT team is also linked to this service area. It provides intensive case management for youth with complex mental health issues, as well as case coordination for youth with both complex mental health and youth justice involvement.

Vision Loss Rehabilitation Newfoundland and Labrador (A CNIB Organization) St. John’s: 70 The Boulevard, St. John's, NL A1A 1K2 Phone: 709-754-1180 Grand Falls-Windsor: Bayley Business Centre Suite 605, 4A Bayley Street, Grand Falls-Windsor, NL A2A 2T5 Phone: 709-486-4697 Corner Brook: 3 Herald Avenue, 1st Floor, Corner Brook, NL A2H 4B8 Phone: 709-639-9167

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Tel: (709) 754-1180 Toll Free: 1-844-887-8572 Fax: (709) 754-2018 Email: [email protected] Website: nl.visionlossrehab.ca/en

Mandate: Vision Loss Rehabilitation Newfoundland and Labrador provides training to people who are blind or partially sighted. We aim to enable individuals to develop or restore key daily living skills, help enhance their independence, safety, mobility and emotional well-being. Our certified specialists work closely with ophthalmologists, optometrists and other health care professionals, providing essential care on a referral basis in homes and communities throughout Newfoundland and Labrador. Our mission is to change what it is to be blind or partially sighted through innovative programs and powerful advocacy that enables Canadians impacted by vision loss to live the lives they choose.

Target Population: Vision Loss Rehabilitation Newfoundland and Labrador serves people of all ages and with all types of vision loss – from low vision to total blindness. If your vision loss is affecting your independence, safety, mobility and emotional well- being, it may be time to start a vision loss rehabilitation therapy plan. Highlight of Services Offered: The services offered by Vision Loss Rehabilitation Newfoundland and Labrador are provided at no cost to the client. Vision loss rehabilitation therapy is provided by certified specialists, who will work with you to create a personalized rehabilitation plan to meet your needs and goals. Your plan may include one or more of the following services:  Low Vision Services: If you have low vision, learning to use your remaining sight can be life changing. Our certified specialists can: o Provide information about your eye disease and explain how it affects your vision o Teach you how to use lighting and contrast to maximize your remaining vision o Help you select the right low vision aids such as specialty magnifiers, telescopes, sunglasses etc. o Teach you how to use these devices for everyday tasks like reading small print on medications and food packages, to reading personal mail, newspapers, phone numbers and recipes, to watching TV, to reading street signs and bus numbers. o Techniques for meal preparation, from pouring a cup of coffee to using household appliances.  Assistive technology services: Our services help you discover a world of technology products, from computers to smart phones and apps, to accessible audio book players, video magnifiers, computer screen readers and other items that can help make life with vision loss easier. Our certified specialists will: o Provide you with an assessment and provide recommendations on assistive technologies that meet your specific needs

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o Show you how to use your assistive technologies, to help make the process as easy as possible o Help you get the tools you need for your workplace or schooling  Essential Skills for Independent Daily Living: Our certified specialists can help you learn the skills you need to accomplish everyday activities independently and safely. Instruction includes: o Techniques for meal preparation, from pouring a cup of coffee to using household appliances and cooking a full course meal o Organization and labelling techniques to easily locate and identify household and personal items, like medications o Tips for identifying money and doing banking o Techniques for using the telephone and keeping track of phone numbers o How to use large print, braille and audio products to read and keep track of information o How to use products designed for individuals with vision loss like adaptive technology (including cell phones with built-in accessibility features) and apps  Orientation and mobility Instruction: Learning to travel independently with vision loss is an essential skill. Our certified specialists can help you learn: o Safe and comfortable ways to walk with a sighted person using sighted guide o How to navigate your home, work and community safely and independently o The different types of white canes – ID, support and long – and help you determine the right cane to best meet your needs o Techniques to travel new and familiar routes safely and independently o Way-finding skills, including how to use landmarks and how to use accessible GPS apps that assist with orientation and locating points of interest o How to safely cross streets at intersections controlled by stop signs and traffic lights o How to use public transportation o About guide dogs  Career and Employment Services: Our specialists offer a range of programs to help you gain the skills needed to find and maintain employment: o Career Counselling o Job Retention o Student Transition Services o Funding Options- information on the availability of educational funding and wage subsidies for disability services and supports o Job Search o Employment Skills Workshops  Early Intervention Services for Children, Youth and Families: Our services help children and youth reach developmental milestones and build social skills, as well as provide parents and caregivers with strategies for raising a child who is blind or partially sighted. Our specialists:

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o Develop individual rehabilitation plans based on ongoing assessments for children and youth, in collaboration with educators and health care professionals o Make referrals to outside agencies, and connect parents and caregivers with necessary resources and information o Provide supportive counselling and advocacy for families  Adjustment to Vision Loss: Counselling is critical for people coming to terms with their vision loss, understanding and dealing with their emotions and accepting the support and training that will allow them to live independent, active lives. Services may include: o A structured eight-week Adjustment to Vision Loss group program, facilitated by a trained professional, to help individuals adjust to the social and emotional impact of vision loss o One-on-one counselling and/or referral to other mental health supports o Connecting you to community programs, financial subsidies and other helpful resources available in your local area  These services may be delivered over a series of appointments in your home or community, your workplace, over the phone, online or at one of our Vision Loss Rehabilitation centres. Getting Started: You are welcome to reach out to us directly to learn more about our services and ask any questions you may have. However, we do need a referral from a health care professional, such as an optometrist or ophthalmologist, before we can get started developing your personalized rehabilitation plan. If you believe you may benefit from vision loss rehabilitation therapy, talk to your health care professional about referring you to Vision Loss Rehabilitation Newfoundland and Labrador or visit us online or in person, or by phone.

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