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Memorial University of Newfoundland International Student Handbook 2016-2017

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Memorial University of Newfoundland International Student Handbook 2016-2017 Hello and welcome! The Internationalization Office (IO) provides services to help international students adjust to university life. This guide contains information to help you – from those first few days on campus and throughout your university career. Please drop by our office any time! We are located in Corte Real, Room 1000A. NOTE: The information provided in this handbook is accurate as of June 2016, however, the content is subject to change. Internationalization Office Memorial University of Newfoundland 2016 1 | Page 2016-2017 INTERNATIONAL STUDENT HANDBOOK Welcome to Memorial University! The mission of the Internationalization Office is to coordinate on-campus services for international students in areas such as, but not limited to: settlement, immigration, health insurance, income tax, housing, and social integration. Our staff looks forward to meeting you: Juanita Hennessey is an International Student Advisor responsible for outreach services. Juanita is available to meet with students, one-on-one to discuss personal issues. She also coordinates our weekly social groups: Discussion Group and Coffee Club. Natasha Clark is an International Student Advisor responsible for health insurance and immigration advising. All registered international students are automatically enrolled in a Foreign Health Insurance Plan. As an international student you should understand your mandatory health insurance as well as other options for insurance. As a regulated immigration consultant, Natasha can meet with you to answer questions you have about your temporary immigration status in Canada. Valeri Pilgrim is an International Student Advisor responsible for the Arrivals Program (including Airport Greeter Service) and Off-Campus Housing. If you have issues with a roommate or landlord, would like more information about arrivals assistance, or are having difficulty locating a home, you should speak with Valeri. Valeri also runs the Tax Program and will coordinate sessions to help you properly complete your income tax return. Ying Zhang is the International Student Transitions Program Coordinator. She is responsible for coordinating volunteers within the IO and she coordinates the MUN Mentors program. The MUN Mentors program matches new international students with upper-year students at Memorial. Ying can assist you with on and off-campus employment, work permit inquiries, résumé development, and interview skills. International Families Coordinator and Culture-to-Community (C2C) Program Coordinator. The coordinator will meet with you if you are an international student with a family and can provide you with helpful information regarding childcare, community services and events. The Culture-to- Community Program is a program where volunteers travel to elementary and primary schools in Newfoundland to present to young children about their home culture. Chris Hibbs is an International Programs Coordinator and is responsible for supporting inbound and outbound exchange opportunities for students at Memorial. Our office is open weekdays from 9:00 am – 1:00 pm and 2:00 pm - 5:00 pm (closing at 4:30 from early June to early September). You are always welcome to come in and see us, but you may also book an appointment with a specific advisor, if necessary. We wish you the very best in your studies, IO Staff 2 | Page 2016-2017 INTERNATIONAL STUDENT HANDBOOK Internationalization Office Contact Information Front Desk/General Inquiries (709) 864-8895 Corte Real, [email protected] room 1000A Juanita Hennessey (Outreach) (709) 864-6165 Corte Real, [email protected] room 1000A Natasha Clark (Health Insurance & (709) 864-7278 Corte Real, [email protected] Immigration) room 1000A Valeri Pilgrim (Arrivals and Off- (709) 864-2170 Corte Real, [email protected] campus Housing) room 1000A Ying Zhang (MUN Mentors and (709) 864-8167 Corte Real, [email protected] Career) room 1000A Culture-to-Community Coordinator (709) 864-7505 Corte Real, [email protected] & Family Program Coordinator room 1000A Chris Hibbs (Exchange) (709) 864-8617 Corte Real, [email protected] room 1000A Lynn Walsh (Manager) (709) 864-4473 Education [email protected] Building, room 4007 Sonja Knutson (Director) (709) 864-2330 Earth Sciences [email protected] Building, room 6034 Patricia Churchill (Assistant to the (709) 864-2230 Earth Sciences [email protected] Director) Building, room 6034 Zach Wheeler (Coordinator Finance) (709) 864-4053 Education [email protected] Building, room 4007 Glenn Penney (Manager (709) 864-7104 Education [email protected] International Projects) Building, room 4007 Natalie Spracklin (Academic (709) 864-8273 Science Building, [email protected] Advisor/Mobility Programs room 4053 Coordinator) 3 | Page 2016-2017 INTERNATIONAL STUDENT HANDBOOK Contents 1. Checklist for New Students ....................................................................................................................... 5 2. Checklist for Your First Few Days .............................................................................................................. 6 3. IO Programs: Get Involved ...................................................................................................................... 10 4. IO Services: What We Offer .................................................................................................................... 13 4.1 Find Housing.......................................................................................................................................... 14 4.2 Canadian Immigration Information ...................................................................................................... 18 4.3 Employment .......................................................................................................................................... 19 4.4 Social Insurance Number (SIN) ............................................................................................................. 22 4.5 Family Information ................................................................................................................................ 23 4.6 Health Insurance ................................................................................................................................... 28 4.7 MCP (Medical Care Plan) ...................................................................................................................... 30 5. Living in Canada ...................................................................................................................................... 33 5.1 Banking .................................................................................................................................................. 33 5.2 Shopping in Newfoundland ................................................................................................................... 34 5.3 Food and Groceries ............................................................................................................................... 35 5.4 Telephone/Mobile Telephone/Internet Service ................................................................................... 37 5.5 Transportation in St. John’s .................................................................................................................. 40 5.6 Newfoundland and Labrador ID Card or Driver’s Licence ..................................................................... 42 6. Settling in Canada ................................................................................................................................... 43 6.1 Getting Familiar with Your New Environment ...................................................................................... 43 6.2 Adjusting to Canadian Culture .............................................................................................................. 48 6.3 Understanding the Canadian Tax System ............................................................................................. 55 6.4 Canadian Holidays ................................................................................................................................. 57 6.6 Important Academic and Semester Dates ............................................................................................ 59 7. A-Z Listing of University Services ............................................................................................................ 63 Maps ........................................................................................................................................................... 70 4 | Page 2016-2017 INTERNATIONAL STUDENT HANDBOOK 1. Checklist for New Students As you get these tasks completed, check them off by placing a check mark ( ) in the box. For more detailed information on how to complete these tasks, refer to the expanded checklist on page 6, as well as supporting information throughout this handbook. Email or call your family Register with the IO Office Find housing Update your address with the university Register for your courses Write the English Placement Test (EPT) (if applicable) CHECKLIST Write the Math Placement Test (MPT) (if applicable) Get your MUN ID card Register for MCP (Medical Care Plan) Open a bank account Pay your fees Familiarize yourself with campus Buy your books Buy the things you need Get internet access or telephone service Explore the St. John’s transportation
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