IT_EXPO_SD_Final:Layout 1 9/3/2008 11:02 AM Page 1 IT_EXPO_SD_Final:Layout 1 9/3/2008 11:02 AM Page 2 IT_EXPO_SD_Final:Layout 1 9/3/2008 4:12 PM Page 3
Welcome
Dear Colleague,
It is my great pleasure to welcome you to the 18th INTERNET TELEPHONY® Conference & EXPO. At TMC, we are very proud to have been hosting this event since 1999 and believe this is the best one yet. Thank you for joining us.
There are so many great events taking place over the three days of the conference, please take a few minutes to review the highlights below, and use this directory as your guide to make sure you don't miss a thing. For times and locations, please see the Agenda-At-A-Glance on pages 42 & 43.
Tuesday September 16: • Conference breakout sessions begin at 9:00am * (Page 42-43) • TMC University Certification programs: Open Source*; Microsoft OCS* (sponsored by Quintum); and FMC/Mobility*; SIP in the Contact Center (Page 10) • InGate's FREE SIP Trunking Workshop (Page 16) • Avaya keynote at collocated Communications Developer Conference (Page 22) • Skype, Microsoft, and Sonus Networks keynote speeches begin at 3:30pm (Page 22) • Fonality's trixbox Training Courses* (Page 12) • Welcome Networking Reception at 5:00pm, hosted by Dash Carrier Service (Page 22)
Wednesday September 17: • Conference breakout sessions begin at 9:00am * (Page 42-43) • TMC University Certification programs: IP Network Certification*; SaaS Certification (sponsored by Intelepeer)* (Page 10) • FREE Reseller Solutions Day workshop, sponsored by Interactive Intelligence (Page 18) • Fonality's trixbox Training Courses* (Page 12) • Ingate's FREE SIP Trunking Workshop (Page 16) • Cisco and Texas Instruments keynotes at collocated Communications Developer Conference (Page 22) • AudioCodes, BroadSoft and 8x8, Inc. keynote speeches begin at 2:30 pm (Page 22) • SIP Forum SIPConnect Workshop (Page 16) • Exhibits Open 4:00 pm - 8:00 pm • Aculab hosts the Exhibit Hall Grand Opening Networking Reception beginning at 6:00 pm.
Thursday September 18: • Conference breakout sessions begin at 8:15am * (Page 42-43) • TMC University Certification programs: Unified Communications *; SIP: The Foundation for Building Enhanced Services, sponsored by Dialogic *; Next Generation Call Center Management Certification* (Page 10) • Fonality's trixbox Training Courses* (Page 12) • Voice Peering Fabric FREE Workshop (Page 18) Table Of Contents • Exhibit Hall Open 11:00am - 5:00pm Floor Plan ...... 6 • Giveaway of TOYOTA PRIUS HYBRID at 4:55pm! (Page 72) Exhibitor List...... 7 *Conference fee required for admission. All other events free for all badge holders. TMC University...... 10 trixbox Training ...... 12 Once again, I can't thank you enough for helping make this our biggest and best FREE Workshops...... 16-18 ITEXPO yet. And as always, please let me or a member of the TMC staff know Keynote Presentations...... 22 what you think of the event. You'll find us walking about the conference all week, or you can stop by the registration area to give us your feedback. Have a great show. Call Center 2.0 Exhibitor Descriptions...... 24-30 Internet Telephony Rich Tehrani Exhibitor Descriptions ...... 32 Agenda-At-A-Glance ...... 42-43 TMC President, Group Editor-in-Chief, and Conference Chairman Toyota Prius Giveaway Details....72 Q & A With Aculab...... 76
For Exhibitor or sponsorship information • www.itexpo.com • 203-852-6800 3 IT_EXPO_SD_Final:Layout 1 9/3/2008 11:04 AM Page 4
Thank You Sponsors
4 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 4:12 PM Page 6
Exhibit Hall Floor Plan
MR MR 4 11 TMCnet RESIGN MR MR MR ROOM 1 2 3
MR 154 253 455354 555454 5 152 251 252 352 453 452 553 552 651
650
147 148 247 248 347 447 547448 548 647 648
143 144 243 343244 443344 543444 643544
141 142 241 242 341 342 441 442 541 542 641 642 EXIT 0 . 138 237237 . 232388 33 3377 338 437 438 537 637 2 2 RET R 2020
E 20 20 20
135 2235136 35 T 236 33335236 5 435336 436 535 536 635 N N E E C L C C
133 134 L 234234 333333 334 433 434 533 633534 634 LA L A C C 131 132 231231 232232 331331 2020 431332 531432 532 631 632
EXIT 20' 005 elsiA 005 004 004 006 00 0 0 3 2
121299 e e e e lsiA lsiA l l s s iA iA 127127 126126 2020 225 20 226 20 325 20 326 20 425 20 426 20 525 20 526 20 625 20 626 20
622 20
20 20 20 20 20 20 20 20 117117 120120 219 220 319 320 419 420 519 520 61920 DISASTERD 2020 PPLANNING 20 PPAVILION 618 D7 D1
2020 20 20 20 20 20 113113 114 215 313214 20 314 20 414 514 20 EXITEXIT 30 COMMUNICATIONS DEVELOPER COMMUNICATIONS 612
5'
2020 20 20 20 20 107107 106106 20720 206 20 306 20 407 20 EXIT 22' FH 07 08 05 06 FH
03 04
20 09 10 01 02 20 20 102 302 50 402 20 OPEN SOURCE PAVILION 15'
6 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 11:05 AM Page 7
Exhibitor List
(Call Center 2.0 = Red • Open Source Pavillion = Blue • Communications Developer = Green)
360networks ...... Meeting Room 501B Microsoft...... Meeting Room 502B1 8x8, Inc...... 407 Minuteman/Para Systems, Inc...... 332 Aastra Telecom...... OS 07 & 08 Mitel...... 302 ABP Technology ...... 618 MobileMax ...... 436 Aculab...... 314 Multi-Tech Systems, Inc...... 632 ADTRAN, Inc...... 612 NESSOCIET, INC...... 132 AireSpring...... 525 NetSapiens Inc ...... 425 AiTech...... 537 NETXUSA, Inc...... 206 Altai Technologies...... 618 NMS Communications...... CommDev 106 APEX Voice Communications ...... 531 OAISYS...... CC 337 ApplianX ...... 314 Octasic...... Meeting Room 4 Aspect Software ...... CC 232 OpenVox Communication Co, Ltd ...... 437 Asteria Solutions Group ...... OS 01 OrecX ...... OS 05 AudioCodes ...... 320 Packet Island, Inc...... 338 Avaya - DevConnect Program ...... ComDev 114 Pactolus Communications Software Corp...... 319 Basis Audionet...... 313 PAETEC...... 441 BillCall - A Panamax Infotech Division ...... 142 Pangea Communications Corp...... 633 Business Solutions ...... 253 PhoenixSoft, Inc...... 342 Camrivox...... 618 Phonefusion...... 244 Cbeyond ...... 438 Phonevite...... 344 ChannelVision Magazine (Beka Publishing) ...... 650 PIKA Technologies Inc...... ComDev 102 Cisco...... ComDev 120 Plantronics...... 643 ClearOne ...... 618 PortaOne, Inc...... 431 Commetrex Corporation ...... ComDev 127 Pulse, Inc...... 534 CosmoCom ...... CC 231 Quanta Syspine...... 548 Critical Links ...... 432 Quintum Technologies and Network Equipment Technologies, Inc...420 CyberData Corporation ...... 131 Qwest Communications...... 426 Cylogistics ...... 326 Redfone Communications LLC ...... OS 09 Dash Carrier Services ...... 622 Ring Carrier ...... 326 Dialexia Communictaions Inc...... 433 RNK Communications ...... 625 Dialogic ...... SPONSOR SANGOMA ...... 519 DIDX & Super Technologies...... 154 Sansay...... 220 DIGITALK Ltd ...... 207 Seawolf Technologies, Inc...... 631 Digium ...... OS 06 SimpleSignal...... 642 Eastwind Communications ...... ComDev 113 SIP PRINT LLC ...... 444 emFAST Inc...... 147 SiTel Semiconductor ...... Meeting Room Epygi Technologies Ltd...... 434 snom technology AG ...... 651 Excendia...... 442 SoTel IP Services ...... 133 FaxBack, Inc...... 533 Spenser Communications, Inc...... 544 FaxCore, Inc...... D1 Spracht ...... 647 FaxSIPit Services Inc...... 535 Stealth Communications ...... CC 335 Fonality, Inc...... 402 & OS 02 Stratus Technologies ...... 547 FreedomVOICE Systems ...... 634 Syntellect...... CC 333 Freeside Billing...... OS 10 Synway ...... ComDev 117 G-Tek...... 336 Taqua LLC...... 637 Global IP Solutions (GIPS)...... ComDev 129 Telcobridges ...... ComDev 619 GlobalThink Technology SA ...... 341 TeleMatrix / Scitec ...... 443 Gold Systems ...... 148 Texas Instruments ...... ComDev GotVoice, Inc...... 541 & Meeting Room 1 Tigerpaw Software ...... 648 Grande Communications...... 447 Time Warner Cable Business Class...... 414 Grandstream Networks ...... 419 TouchStar...... CC 331 Gridborg America ...... 448 Touchstone Technologies, Inc...... 526 i2Telecom...... Meeting Room 2 tw telecom ...... 552 IgeaCare Systems Inc...... D7 U4EA Technologies ...... 542 iKnowWare ...... 225 Vitelity Communications - Wholesale Carrier Services...... 219 iLinc ...... 626 VIXXI Solutions, Inc...... 536 Infineon Technologies ...... Meeting Room 5 VOCALCOM ...... 226 Ingate Systems ...... Meeting Room 507 VoIP Logic ...... 435 IntelePeer ...... 135 VoIPConsultants.biz, LLC...... 343 Interactive Intelligence...... 514 VoIPstreet ...... 243 Intuitive Voice Technology...... 325 Volt Delta Hosted Solutions...... 306 IR link corp...... 252 Voxbone...... 334 Kentrox ...... 248 Voxeo Corporation...... ComDev 126 LAN Power Systems...... 326 WBS Connect...... 543 Macquarie Equipment Finance ...... 144 Wyde Voice, LLC ...... 532 MARSHALL ELECTRONICS...... 347 XO Communications, Inc...... 635 Matrix Telecom Pvt Ltd...... 641 Xorcom...... OS 04 MERA Systems ...... 241 Zeacom Communications Center...... 520 Message Technologies, Inc...... 242
For Exhibitor or sponsorship information • www.itexpo.com • 203-852-6800 7 IT_EXPO_SD_Final:Layout 1 9/3/2008 11:06 AM Page 8 IT_EXPO_SD_Final:Layout 1 9/3/2008 11:07 AM Page 9 IT_EXPO_SD_Final:Layout 1 9/3/2008 11:07 AM Page 10
TMC University
TMC UNIVERSITY
What You’ll Gain: • Independent accreditation for completing each course. • Independently certified evidence that you possess advanced competence using these important technologies. • Impressive certification from a respected source on your resume. • Credentials to land lucrative consulting/reseller opportunities. • Immediately become the expert called upon to lead your company’s strategies. • Enhance your chances for a promotion.
Tuesday, September 16, 2008 Room: Time: Course: 512 9:00am Microsoft OCS Hosted by:
513 9:00am FMC/Mobility
514 9:00am Open Source
511BC 9:00am SIP in the Contact Center
Wednesday, September 17, 2008 Room: Time: Course: 514 9:00am IP Network Security
511BC 9:00am SaaS Hosted by:
Thursday, September 18, 2008 Room: Time: Course: 512 9:00am Unified Communications Hosted by: 514 9:00am SIP: The Foundation for Building Enhanced Services
511BC 9:00am Next-Generation Call Center Management
Visit The Open Source Pavilion on the ITEXPO Exhibit Floor The Open Source Pavilion is a “must-see” destination for all attendees seeking more information on how Open Source communications solutions can benefit you.
10 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 11:08 AM Page 11 IT_EXPO_SD_Final:Layout 1 9/3/2008 11:08 AM Page 12
Trixbox Training
Room: 503 Room: 518
Administrator Course Technician Course Fonality trixbox Fonality trixbox Open Communication Certification Open Communication Certification Complete details and registration at www.itexpo.com Complete details and registration at www.itexpo.com FtOCC CE is a 2.5-day course designed to teach the basics of FtOCC Technician is a three-day technical certification course trixbox® CE installation and administration. FtOCC CE is a great designed to train resellers and consultants to support their clients opportunity to roll up your sleeves and learn the ins and outs of running trixbox CE, trixbox Pro, and PBXtra systems. Taught by trixbox CE. This course is designed for those who wish to install Fonality technical support instructors and designed for Linux sys- trixbox CE systems for their company or their clients, people who tem administrators, FtOCC Technician dives deep into platform will have to maintain a trixbox installation, or users who are rela- and application installation, carrier setup and integration, network tively new to trixbox and who want a better understanding of its configuration, echo causes and remedies, and other common capabilities. FtOCC CE focuses on the configuring and trou- issues. Upon completion of this course, resellers automatically bleshooting a trixbox CE system. From a complete understanding become Fonality Authorized (AL2) Resellers and earn increased of all of the user interface features. to how to order and configure, discounts on support. telephone circuits, and how to do basic troubleshooting. At the During the course, we will cover: end of the course you will receive a FtOCC CE certification. • Tier 1 and Tier 2 level troubleshooting Who Should Attend? • LAN & WAN environments - IT Engineers tasked with supporting or implementing an IP PBX. • Proper system hardware configuration - System integrators and VARs who want to sell IP PBX systems. • trixbox and PBXtra installation guidelines - Phone system resellers looking to move into the IP PBX market • IP phone and SIP provisioning Each student receives the trixbox VMWare image and the VMWare • Proper router and firewall configuration Player to install on his/her laptop for course lab work. Note that the course does not presume that the students are full-time sys admins, Who Should Attend? however all are presumed to have some general computer experience. - Resellers/consultants growing trixbox and PBXtra businesses Materials: Polycom SIP Telephone, FtOCC Workbook, Jump - Linux technicians and engineers drive with trixbox VMWare and FtOCC presentations, "FtOCC - Fonality Authorized and Premium resellers Certified" polo shirt, trixbox T-Shirt and cap Course Objectives: • At the end of the class you should: Course Objectives: • Install and configure trixbox CE, trixbox Pro, and PBXtra. • Become comfortable working within the Linux shell. • Quickly resolve installation, administration, and usage problems. • Understand the various components of Asterisk. • Provision your own phones, thereby decreasing the turnaround • Be able to add, delete and alter user configurations. time required for add-on phones and devices! • Be able to configure several common models of SIP phones. • Experience fewer problems by avoiding the usual "beginner" mis- • Be able to create IAX2 or SIP links to service providers. takes! • Be able to alter basic parameters for Zaptel devices • Have an in-depth understanding of how trixbox and PBXtra work (FXS and FXO). (product, process, policy, protocol). • Be able to add DIDs and direct them to users. • Receive full reseller discounts (for signed Authorized and • Be able to implement new features. Premium resellers only) • Be able to build IVR menus with proper loop-prevention, error • Receive direct priority Level 2 access to trixbox and PBXtra sup- handling, etc. port services (for signed Authorized and Premium resellers). • Be able to record prompts for IVR menus, audio text messages, etc. What do you get? • Understand and use the Asterisk ACD (queue/agent) system. • Understand the issues with NAT and their impact on - Free trixbox Pro demo kit with Call Center Edition and support remote users. - 10% discount on trixbox Pro licenses - 25% discount on support • Understand the strategies which can eliminate these issues. - FtOCC Certified polo, t-shirt, and hat • Be able to check on system health from the shell/CLI. NOTE: A practitioner’s knowledge of Linux is required. Without it, you will • Understand and prevent security threats that impact a likely not gain much value from the class, as we start day one from the trixbox system. Linux command line interface and build from there. In particular, the • Understand how call routing works in Asterisk and be able to hands-on laboratory exercises will require a comfort with basic CLI com- implement a basic Least Cost Routing structure in the Dial Plan. mands, simple scripting, and the ability to quickly scan and analyze system • Recognize the issues related to emergency handling and application logs. (911/E-911) and how best to configure a system to securely handle such calls.
12 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 11:09 AM Page 13 IT_EXPO_SD_Final:Layout 1 9/3/2008 11:10 AM Page 14 IT_EXPO_SD_Final:Layout 1 9/3/2008 11:10 AM Page 15 IT_EXPO_SD_Final:Layout 1 9/3/2008 11:12 AM Page 16
FREE SIP Trunking Workshops
INGATE’S SIP TRUNKING WORKSHOP - ROOM 507
SIP Trunking: Everything You Need to Know Educating end users, resellers, distributors and systems inte- grators about SIP trunking is on the agenda as Ingate® Systems partners with Avaya, TMC, leading IP-PBX vendors, SIP trunks reduce costs, as they eliminate the need to pur- SIP trunking service providers and industry thought leaders to chase local PSTN gateways, costly ISDN BRIs (Basic Rate offer “SIP Trunking: Everything You Need to Know” seminars at Interfaces) or PRIs (Primary Rate Interfaces). the INTERNET TELEPHONY Conference & Expo West 2008. Join us for these informative seminars. FREE for all attendees. These seminars will provide a comprehensive overview of SIP trunking, and include general information panels and technical Tuesday, September 16 insight sessions from both the service provider and enterprise SIP Trunking Professional Development Day perspectives. 9:00 - 10:00 am: Introduction to SIP Trunking New this season: 10:00 - 10:30 pm: Step-by-step, interactive whiteboarding sessions with Avaya to LIVE DEMO: Setting Up a Secure SIP Trunk illustrate the what, why and how of SIP trunking architecture 11:00 - 12:30 pm: Two case study seminars - one featuring a SIP trunk installa- The Enterprise Infrastructure tion for American Idol‘s production company, the other on bun- 1:30 - 3:00 pm: dled SIP trunk solutions - to delve deeper into the issues The Service Provider Perspective SIP Trunking Boot Camp for “Basic Training” on SIP trunk A Professional Development Certificate will be awarded to installations with Avaya and Ingate those who attend all three Tuesday seminars.
Security sessions with VOIPSA will discuss VoIP and SIP trunk Wednesday, September 17 security. The Mechanics of SIP Trunking: Implementation, Issues, Solutions LIVE DEMOS of participants setting up a secure SIP trunk live, on-site will be featured, to showcase how easy it can be 8:30 - 9:45 am: to deploy SIP trunks. Case Study: Benefits of Bundled SIP Trunk Solutions Attendees can earn a SIP Trunking Professional Certificate by 10:15 - 11:15 am: SIP Trunking & Security in an Enterprise Network participating in the Professional Development Program on the first day of the Show. 1:15 - 2:30 pm: Case Study: American Idol Gets In Tune with SIP Trunking
3:00 - 6:00 pm: You'll learn: SIP Forum SIPconnect Compliance Workshop • SIP trunking: benefits, issues, and opportunities • How SIP trunking can maximize the Return on Investment for your IP PBX
• An installation roadmap, solutions for interoperability, etc. Thursday, September 18 • An introduction to SIP Trunking service providers, their SIP TRUNKING BOOT CAMP plans, and requirements 8:30 - 10:30 am: • A complete tool kit to ease the installation of SIP trunks SIP Trunk Basic Training with Avaya and Ingate
Supported By:
16 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 11:12 AM Page 17 IT_EXPO_SD_Final:Layout 1 9/3/2008 11:13 AM Page 18
Free Workshops
RESELLER SOLUTIONS DAY - ROOM: 502A
Wednesday, September 17 - FREE Workshop for Resellers and Agents ter Approach to Complexity. An All-In-One open standard solution that provides the back office architecture (fabric) required for mass adoption. The options for Customers with a migration strategy Presented by: (work with) or Greenfield (work without) requirements. Desktop pro- ductivity and User adoption is also a crucial component of a suc- cessful UC strategy with Multi-Media interactions no matter the device, place or user type when you need it. 9:00 - 9:45 am Making Money in IP Communications 12:45 - 1:30 pm Rich Tehrani, President, TMC Don Gant, VP Bus Dev & Channel Mktg, Iwatsu Voice Networks AXIOM Selling Sciences Program (AXIOM SSP) Robert Messer, President & CEO, ABP Technology, Inc. Bob Nicols, AXIOM Sales Force Development Brit Vickner, Strategic Bus Dev Manager, Interactive Intelligence AXIOM has over 15 years of history in this field and over that The communications market is filled with opportunity and pitfalls period it has become synonymous with excellence in sales and navigating the field is something which requires experience and performance. Bob’s presentation will be based on the industry- collaboration with your peers. In this session, expect an in-depth dis- acclaimed AXIOM Selling Sciences Program (AXIOM SSP). cussion of everything you need to become successful when selling AXIOM SSP goes beyond “selling techniques” and illustrates communications products and services. We will explore unified how to implement a logical, repeatable, scientific process for communications, open source, FMC, WiFi telephony, mashups and selling. The session will include excerpts from several aspects CEBP. If you are unfamiliar with any of these acronyms (even if you of the process including prospecting, qualifying, presenting, are) you need to be at this free conference so you can learn what is negotiating, forecasting, plus complex environments and sales happening, what is coming and how to benefit from it all. management. AXIOM SSP is a proven process and has been adopted by numerous Fortune 500 Companies and hundreds The moderator of this panel will be Rich Tehrani, ITEXPO confer- of small to medium-sized businesses in North America. ence chairman, TMC president and the communications expert who has helped tens of thousands of resellers worldwide over the years 1:45 - 2:30 pm sell PBX, ACD, call center, CTI and VoIP products and services. Best Business Practices for Resellers Jeanne Leckie, The Leckie Group This session is a must-attend for anyone and everyone involved in Come draw on Jeanne’s extensive channel marketing experience any way with communications sales to SMB or enterprise cus- in the telecommunications industry. Learn how to strengthen the tomers. This includes classic interconnects, data VARs, VADs, business outcomes of your customers by improving your selling security resellers, etc. process, your approach and positioning in a multi-solution, multi- vendor environment. Achieve improved business efficiencies and 10:00 - 10:45 am team productivity with simple business processes. Discover how Say Yes! To Unified Communications from to uncover the gaps and realign your business and your cus- the Beginning tomer's business model proficiently. This session focuses on the internal and external business matters required to execute in Brit Vickner,Strategic Bus Dev Manager, Interactive Intelligence today's competitive marketplace. Learn why you should be selling and making more money with the right solution. ININ’s Software Strategy that has proven to be a bet-
VOICE PEERING FABRIC WORKSHOP - ROOM: 502A
Thursday, September 18 - Free For Enterprises and Service Providers
The Voice Peering Fabric (VPF), the preferred marketplace for carriers 8:15 am - 9:00 am and enterprises to exchange voice, video and telephony services, is State of VoIP Peering pleased to organize another distinctive Voice Peering Workshop at Speakers: TBA ITEXPO West 2008! 9:15 am - 10:00 am This workshop brings to ITEXPO attendees a team of experts from the tele- Automating Voice Bilateral Interconnections com, hardware and software industries. Their business strategies and tech- Speakers: TBA nical insight will be the answer to your questions and concerns relating to voice/video routing and interconnections. The workshop panel discussions 10:15 pm - 11:00 am present the state of direct peering, putting you on track to harness the full Using ENUM to Optimize VoIP Call Routing potential of IP communications. Speakers: TBA
18 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 11:13 AM Page 19 IT_EXPO_SD_Final:Layout 1 9/3/2008 11:14 AM Page 20 IT_EXPO_SD_Final:Layout 1 9/3/2008 11:19 AM Page 21 IT_EXPO_SD_Final:Layout 1 9/3/2008 4:13 PM Page 22
Keynote Presentations
Free Keynote Speeches:
Tuesday September 16 - 3:00pm - 5:00pm 1st Level in the Petree Hall Jonathan Christensen Xuedong Huang, Vikram Saksena General Manager for General Manager, CTO Video and Audio Microsoft Communications Incubations
Wednesday September 17 - 3:00pm - 5:00pm 1st Level in the Petree Hall
Sharone Ben-Levi Michael Tessler Bryan Martin VP of Marketing for President & CEO Chairman & Enterprise Enhanced CEO Services
Tuesday, September 16 Wednesday September 17 Wednesday September 17 11:00am 11:00am 11:30am 1st Level in the Petree Hall 1st Level in the Petree Hall 1st Level in the Petree Hall Lawrence Byrd Louis Marascio Fred Zimmerman Director, Unified Director of Engineering Director, CPE VoIP Solutions Communications Cisco Unified Application Communications Infrastructure Architecture Environment & Voice Business
Networking Reception Networking Reception Toyota Giveaway Tuesday, September 16, 2008 Wednesday, September 17, 2008 Thursday, September, 2008 Details on page 72 Welcome Reception immediately Opening of the Exhibit Hall At the conclusion of Exhibit following Keynote Sessions 4:00 - 8:00 PM Hall Hours 4:55 PM 5:00 PM - Main Lobby Exhibit Hall Sponsored By: Sponsored By:
Drawing At 4:55 PM - MUST BE PRESENT TO WIN
22 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 11:21 AM Page 23 IT_EXPO_SD_Final:Layout 1 9/3/2008 11:30 AM Page 24
Exhibitor Descriptions
(Booth Number in Parentheses)
Platinum Sponsors: Gold Sponsors:
Aculab (314) cycle, including pre-sales consultancy, developed to handle all the functions of P: +44 (0)1908 273800 technical support, training and co-market- a standard IP gateway plus the F: +44 (0)1908 273801 ing providing the essential mix of capabil- Mediation Server function of OCS in a www.aculab.com ities to meet the changing needs of the single device. This can significantly Aculab offers developers and service converged communications market. reduce the total cost of ownership of an providers a wide range of hardware and OCS 2007 deployment. software building blocks for integration into ApplianX (314) high performance communications solu- P: +44 (0)1908 273800 Aspect Software (CC 232) tions – such as fax, conferencing, contact F: +44 (0)1908 273801 P / F: 888-412-7728 / 978-244-7410 centers and military applications. www.applianx.com www.aspect.com ApplianX is a range of single purpose, Aspect Software, Inc. founded the con- Products include Prosody media process- 'plug and play' appliances designed to tact center industry and is now the ing platforms – available for TDM, IP and unite, support and speed the migration to world's largest company focused solely converged environments. Prosody’s capa- converging technologies like TDM, VoIP, on unified communications for the con- bilities include rich media processing Video and Mobile. Helping enterprises tact center. Our all-in-one, IT-ready solu- resources, VoIP protocols and voice reduce operational costs, extend the life tions help two-thirds of the FORTUNE codecs, which meet the demands for of existing TDM-based equipment and Global 100 and a variety of small and increased security and resilience support- take advantage of new IP-based services medium enterprises to communica- ing a number of VoIP security standards, and endpoints. Products available are tions-enable their customer service, col- like Secure RTP and SIPS. DSP-based the ApplianX IP Gateway and the lections and sales & telemarketing busi- media processing platforms are available ApplianX Gateway for Microsoft Office ness processes. in PCI, PCIe, and cPCI formats, with Communications Server (OCS) 2007. optional E1/T1 digital network access CosmoCom (CC 231) encompassing SIP, H.323 and SS7. Host- Based on Aculab technology, both P / F: 631-940-4200 / 631-940-4500 based media processing software is avail- ApplianX Gateways can reduce opera- www.cosmocom.com able in a flexible and cost-effective format. tional costs, are simple to use and have CosmoCom’s mission is to optimize extensive resilience features. The gate- communication between organiza- Aculab also offers GroomerII – a cost- ways are available with 1, 2, 4 or 8 tions and their customers. Its sys- effective solution for inter-exchange and E1/T1 trunks, supporting over 85 net- tems are improving enterprise VoIP access carriers where a media work and PBX inter working protocols, responsiveness and the customer and signalling gateway with intelligent including DPNSS and Q.SIG. High experience while reducing costs for call routing between SS7 and SIP- availability is achieved through the repli- companies on every continent. based IP networks is required. 1U and cation of critical components, such as CosmoCom is the global leader in 6U rackmount configurations offer telco dual IP traffic interfaces. Finally, a web- Contact Center Consolidation 2.0 – grade features with SNMP, RAID and based GUI eases configuration and the all-IP contact center strategy that N+1 redundant power supplies ensuring management and includes a quick five helps companies to be more reach- essential, high availability operation. step setup wizard. able and more responsive in a cost effective way, including those with Support is available to help developers The ApplianX Gateway for Microsoft the largest and most complex enter- through each stage of their product’s life- OCS is a certified ‘basic hybrid' gateway prise requirements.
24 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 11:36 AM Page 25 IT_EXPO_SD_Final:Layout 1 9/3/2008 11:44 AM Page 26
Exhibitor Descriptions
(Booth Number in Parentheses)
Fonality, Inc. (402, OS 02) minus the cost and complexity intro- tems, ensuring the right fit for a broad P: 877-366-2548 duced by multi-point vendors. array of organizational needs. www.fonality.com Interactive Intelligence is a leader in the Fonality is a leader in business phone adoption of voice over IP with its release Stealth Communications (CC 335) systems and contact center solutions in 2002 of the first converged communi- P / F: 212-232-2020 / 212-232-2021 for businesses of all sizes. Used by cations application software suite to www.stealth.net over 5,000 companies and 100,000 fully incorporate the session initiation Based in New York City, Stealth end users in 100 countries, Fonality's protocol (SIP). Interactive Intelligence Communications specializes in peering award winning IP-PBX VoIP phone sys- has combined this innovation with and interconnection services for the tems have connected more than breadth of experience, today offering its communications industry. Stealth’s 225,000,000 mission critical phone more than 3,000 global customers a “Route at Layer-2” service model pro- calls. The PBXtra and trixbox Pro prod- comprehensive solution-set comprised motes simplicity, speed and security by uct lines are based on Fonality's of premise-based and hosted offerings, moving voice, video and data traffic patent-pending Anywhere including software, hardware, consult- between organizations in a peer-to- Management™ Hybrid-Hosted™ archi- ing, support, education and implemen- peer fashion. tecture, plus an improved version of tation. The company’s long-term suc- the popular open source Asterisk code cess is backed by hundreds of industry Syntellect (CC 333) base which has been modified to add accolades, including Software P / F: 602-789-2803 / 602-789-2768 reliability, stability and enterprise-class Magazine’s top 500 global software and www.syntellect.com features. PBXtra and trixbox Pro deliv- services suppliers, NetworkWorld’s top At Syntellect, we help our customers er the advanced capabilities of an 200 North American networking ven- create, maintain and continuously enterprise-class phone system for 40 dors, BusinessWeek’s top 50 hot growth improve superior end-to-end service for to 80 percent less than traditional offer- companies, and FORTUNE Small their customers - personalized service ings. Fonality's fully free and open Business Magazine’s top 100 fastest that values their preferences from the source telephony platform, trixbox CE growing companies. Interactive way they contact a business, to the level (www.trixbox.org), is home to one of Intelligence was founded in 1994 and of help desired. We measure our suc- the world's largest and fastest growing employs approximately 600 people. It’s cess by our ability to implement and communities of open source telephony headquartered in Indianapolis, Indiana continuously support solutions for our users, with over 200,000 live deploy- and has six global corporate offices with customers. With more than twenty years ments and 125,000 new downloads additional sales offices throughout of pioneering leadership and thousands each month. Fonality headquarters are North America, Europe, Middle East, of solutions deployed globally, in Los Angeles and company investors Africa and Asia Pacific. Syntellect is a premier provider of enter- include Azure Capital Partners and prise-class contact center solutions for Intel Capital. OAISYS (CC 337) the high-technology, financial services, P / F: 888-496-9040 / 480-496-9015 help desk, utilities, government, and Interactive Intelligence (514) www.oaisys.com consumer products industries. P / F: 317-872-3000 / 317-872-3000 OAISYS® is a premier developer of call www.inin.com recording solutions for small- to medium- Syntellect, headquartered in Phoenix, Interactive Intelligence Inc. (Nasdaq: sized businesses and call centers. Our Arizona, has additional offices in North ININ) is a global provider of unified busi- solutions help companies within a variety America and the United Kingdom. ness communications solutions for con- of industries — including healthcare, auto- tact center automation, enterprise IP motive dealerships, financial services and TouchStar (CC 331) telephony, and enterprise messaging. In manufacturing — attract and retain cus- P: 303-338-0200 x204 1997 the company released the first “all- tomers by digitally capturing phone-based F: 443-338-0670 in-one” communications software suite interactions for simple retrieval, playback www.touchstar.com offering single-platform architecture with and management. We offer superior inte- TouchStar develops and supports world inherent multi-channel processing gration with leading business phone sys- class call center software with on-site and
26 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 11:51 AM Page 27 IT_EXPO_SD_Final:Layout 1 9/3/2008 11:56 AM Page 28 IT_EXPO_SD_Final:Layout 1 9/3/2008 12:00 PM Page 29 IT_EXPO_SD_Final:Layout 1 9/3/2008 12:05 PM Page 30
Exhibitor Descriptions
(Booth Number in Parentheses)
hosted deployment options. TouchStar and platform for automated speech Netherlands and the United Kingdom. serves over 2,500 businesses on six con- and contact center services, designed Visit us at booth number 306 and let us tinents from its headquarters in Denver to enable organizations to achieve show you how VoltDelta Hosted and regional offices around the world. rapid implementation, take up and Solutions can increase your center’s TouchStar's unified communications usage via a per seat and or minute effectiveness and bottom line without products include: call center software, model without high capital investment. incurring the major capital expense. traditional and VoIP telecommunications Some of the products in the On-Call systems, predictive dialers, automated portfolio include: Zeacom Communications Center (520) voice messaging, advanced ACD & IVR, P / F: 800-513-9002 / 800-513-5874 compliance management, voice record- OASIS Voice Self-Service is a next gen- www.zeacom.com ing, and an IP PBX phone system. eration IVR solution including CTI func- Zeacom has successfully pioneered tionality, Speech Recognition + TTS award-winning software applications Volt Delta Hosted Solutions (306) options, and hosted voice applications that deliver Unified Communications P: 877-899-9950 built to reduce agent call time and solutions for organizations with up to www.voltdelta.com increase caller satisfaction. 2500 desktops, and contact centers VoltDelta Hosted Solutions brings with between 5 and 500 agents. More together VoltDelta’s 30 years of experi- OASIS Web Station comprises solutions than 2500 SMBs across 25 countries ence in delivering Directory Assistance that enable organizations to extend use Zeacom’s business communica- to all of the major telecom companies in agent functionality regardless of where tions software to improve communica- North American and Europe with our they are located and integrate into exist- tion, collaboration and productivity. For state of the art contact center platform, ing software and systems. more information about lead products applications and functions. such as rich and mobility-enabled pres- At Contact Center 2.0 VoltDelta Hosted VoltDelta is a global systems and integra- ence, or SIP-based conferencing, visit Solutions is announcing OASIS On- tion company with offices in New York, www.zeacom.com Call: hosted range integrated products California, Pennsylvania, Germany, the
Platinum Media Sponsors Association Partners
OutsourceAPAC Outsource2India
30 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 12:06 PM Page 31 IT_EXPO_SD_Final:Layout 1 9/3/2008 12:06 PM Page 32
Exhibitor Descriptions
(Booth Number in Parentheses) (Communications Developer Exhibitors highlighted in Green)
360networks (Mtg Rm 501B) Virtual Trunking services deliver a broad- from ABP including NAS, UPS, WiFi P / F: 206-239-4360 / 877-349-2949 band agnostic IP trunking solution that antennas, PoE switches and extenders, www.360networks.com allows businesses to benefit from the Internet redundancy products and PSTN 360networks is a leading wholesale flexibility and cost efficiencies of VoIP failover. ABP provides engineering con- provider of communications products and (Voice over Internet Protocol), while sultation services, technical support, IP services in the western United States. Our retaining their existing phones and phone training along with provisioning, configu- comprehensive range of voice, private line system hardware and optimizing the use ration and fulfillment services. ABP circuits and data solutions is built on an of their existing connectivity to the offers a suite of IP Carrier trunking and integrated network architecture that is Internet. The Packet8 Hosted Key connectivity to complement our reseller- wholly owned and operated by the compa- System solution provides businesses s’ hardware solutions. ABP’s clients ny – enabling us to provide reliable, accustomed to shared line appearance include channel partners, specialized responsive customer service direct from functionality with an opportunity to VARs, Service Providers, government the source. Our solid, fiber-optic backbone migrate to VoIP without altering the fea- entities and educational institutions. is built from the ground up for consistent tures and user behavior they have tradi- performance over 17,200 route miles. We tionally relied upon. Aculab (314) currently offer a long-haul and metro pres- P: +44 (0)1908 273800 ence in 48 U.S. markets, with plans to Aastra Telecom (OS 07 & 08) F: +44 (0)1908 273801 expand coverage in the future. P / F: 905-760-4200 / 905-760-4233 www.aculab.com www.aastratelecom.com Aculab offers developers and service 8x8, Inc. (407) Aastra, at the forefront of the Enterprise providers a wide range of hardware and P: 408-727-1885 Communications market, manufactures PBX software building blocks for integration www.packet8.net and IP PBX systems, terminals and applica- into high performance communications 8x8, Inc. (Nasdaq: EGHT) offers voice and tions addressing all market segments. solutions – such as fax, conferencing, video Internet-based telephony services contact centers and military applications. for business and residential customers. Visit us in the Open Source Pavilion to Marketed under the Packet8® brand see our new MBU 400 SIP-DECT mobil- Products include Prosody media pro- name, these hosted communications solu- ity solution for Small Business and our cessing platforms – available for TDM, IP tions - Virtual Office iPBX, Complete AastraLink Pro™ 160 IP Key System and converged environments. Prosody’s Contact Center, Virtual Trunking and offering significant new feature capabilities include rich media process- Hosted Key System - enhance the value enhancements. Aastra will also be ing resources, VoIP protocols and voice and functionality of existing broadband demonstrating our recently launched codecs, which meet the demands for Internet connections by delivering AastraLink RP™, a Microsoft® increased security and resilience sup- advanced features and digital quality Response Point™ Phone System for porting a number of VoIP security stan- phone service at a fraction of the cost of Small Business, a new hosted services dards, like Secure RTP and SIPS. DSP- legacy, copper wire alternatives. offering and a variety of XML browser based media processing platforms are enhancements. Aastra continues to offer available in PCI, PCIe, and cPCI formats, The Packet8 Virtual Office® service, cur- powerful, innovative products and serv- with optional E1/T1 digital network rently in use by over 12,000 companies, ices for Enterprise and SMB markets. access encompassing SIP, H.323 and eliminates the need for traditional busi- SS7. Host-based media processing soft- ness phone systems by delivering all ABP Technology (618) ware is available in a flexible and cost- telephony services over managed or P / F: 972-831-1600 / 972-831-1416 effective format. unmanaged Internet connections. This www.abptech.com affordable, easy-to-use alternative to tra- ABP Technology is value-added distribu- Aculab also offers GroomerII – a cost- ditional PBX systems or Centrex class tor of IP Telephony and IP Video solu- effective solution for inter-exchange and services allows high-speed Internet tions and services. Based in Dallas, TX. VoIP access carriers where a media and users anywhere in the world to be part of ABP supports hundreds of resellers and signalling gateway with intelligent call a virtual PBX that includes automated Service Providers throughout the routing between SS7 and SIP-based IP attendants, conference bridges, exten- Americas and beyond. The ABP portfolio networks is required. 1U and 6U rack- sion-to-extension dialing and ring groups, includes a broad variety of IP communi- mount configurations offer telco grade fea- in addition to a rich variety of other busi- cation solutions and peripherals like IP tures with SNMP, RAID and N+1 redun- ness class features normally found on Phones, IP paging products, Analog and dant power supplies ensuring essential, dedicated PBX equipment. The Packet8 Digital gateways. Mobility options high availability operation. Complete Contact Center is a multimedia include GSM gateways, Wi-Fi, DECT distribution and management platform and Dual mode phones. Our Video tech- Support is available to help developers that works with any broadband Internet nology includes SIP based Surveillance through each stage of their product’s life- service and provides enterprise class Cameras, video IP Phones, special soft- cycle, including pre-sales consultancy, contact center functionality combined ware for facial, license plate and bar technical support, training and co-market- with Virtual Office hosted iPBX calling code recognition, video analytics and ing providing the essential mix of capabil- features and Packet8's cost efficient pre-sales support. An entire line of ities to meet the changing needs of the business VoIP calling plans. Packet8 peripheral accessories are available converged communications market.
32 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 12:07 PM Page 33 IT_EXPO_SD_Final:Layout 1 9/3/2008 12:07 PM Page 34
Exhibitor Descriptions
(Booth Number in Parentheses) (Communications Developer Exhibitors highlighted in Green)
ADTRAN, Inc. (612) APEX Voice Communications (531) ed dialing, and business PBXs, and offers P / F: 256-963-8000 / 256-963-8699 P / F: 818-379-8400 / 818-379-8410 product maintenance and support. www.adtran.com www.apexvoice.com ADTRAN offers a suite of IP business APEX is a supplier of IMS-compliant, Asteria also provides services to develop solutions for converged IP networking. multi-service SIP Application Servers for and support custom applications built on These include a variety of business trunk- voice, video and presence-aware Asterisk®. Expertise with open source soft- ing, hosted VoIP and premises-based enhanced services to over 250 wireless ware coupled with extensive experience in VoIP solutions including multiservice and wireline network operators and serv- telephony enables lower cost solutions for gateways, access routers, managed ice providers across 95 countries. clients. Custom solutions deployed include Layer 2/3, PoE and Gigabit Ethernet Applications are quickly and efficiently messaging and notification systems, custom switches; IP PBX systems; IP phones; developed using either the browser-based IVRs, prepaid calling applications, provision- 802.11 a/b/g Wireless Access Points; and service creation environment or Python, ing and activation systems, and custom con- security/VPN appliances. These products and managed using the integrated ferencing platforms. are ideal for bundled services or business OAM&P module. networks and address the needs for AudioCodes (320) branch office connectivity, Internet ApplianX (314) P / F: 408-441-1175 / 408-451-9520 access, VoIP migration, bandwidth expan- P: +44 (0)1908 273800 www.audiocodes.com sion and network security. F: +44 (0)1908 273801 AudioCodes (NASDAQ: AUDC) provides www.applianx.com innovative, reliable and cost-effective Voice Airespring (525) ApplianX is a range of single purpose, over Packet technology and Voice Network P / F: 818-786-8990 / 818-786-9225 'plug and play' appliances designed to products to OEMs, network equipment www.airespring.com/sip unite, support and speed the migration to providers and system integrators. Headquartered in Los Angeles, award win- converging technologies like TDM, VoIP, AudioCodes offers its customers and part- ning AireSpring is one of the fastest grow- Video and Mobile. Helping enterprises ners a diverse range of flexible, compre- ing telecommunications carriers in the reduce operational costs, extend the life of hensive media gateway and media pro- USA, with over 3 billion call records existing TDM-based equipment and take cessing technologies, based on processed every year. AireSpring is a pri- advantage of new IP-based services and VoIPerfect? ? AudioCodes? underlying, vately held company offering a broad range endpoints. Products available are the best-of-breed, core media gateway archi- of innovative services to corporate and res- ApplianX IP Gateway and the ApplianX tecture. The company is a market leader in idential customers nationwide. Information Gateway for Microsoft Office voice compression technology and is a key about AireSpring’s SIP products can be Communications Server (OCS) 2007. originator of the ITU G.723.1 standard for found at www.airespring.com/sip. the emerging Voice over IP market. Based on Aculab technology, both AudioCodes? international headquarters AiTech (537) ApplianX Gateways can reduce opera- and R&D facilities are located in Israel, with P / F: 952-829-5511 / 952-829-5601 tional costs, are simple to use and have U.S. headquarters in San Jose, California. www.goait.com extensive resilience features. The gate- AITech is a leading provider of wholesale ways are available with 1, 2, 4 or 8 E1/T1 Avaya - DevConnect Program (ComDev 114) & retail hosted PBX, IP-PBX and man- trunks, supporting over 85 network and P / F: 908-953-6000 / 732-852-1397 aged IT solutions. AITech’s suite of man- PBX inter working protocols, including www.avaya.com/devconnect aged network services offer a highly effec- DPNSS and Q.SIG. High availability is The Avaya DevConnect Program provides tive solution to address residential and achieved through the replication of critical a wide range of free developer resources, business end-user needs, including the components, such as dual IP traffic inter- including Avaya APIs and SDKs, developer ability to use Outlook® and Internet faces. Finally, a web-based GUI eases tools, technical support and education to Explorer® to dial/answer calls and change configuration and management and those interested in designing Avaya-com- telephone settings includes a quick five step setup wizard. patible solutions. Enhanced Membership options offer increased techincal support, Altai Technologies (618) The ApplianX Gateway for Microsoft OCS compliance testing, and co-marketing ben- P / F: + 852 2116 8087 / + 852 2607 4021 is a certified ‘basic hybrid' gateway devel- efits. To register for membership, please www.altaitechnologies.com oped to handle all the functions of a stan- visit www.avaya.com/devconnect. Altai Technologies is the leading wire- dard IP gateway plus the Mediation Server less broadband solution provider. Its function of OCS in a single device. This Basis Audionet (313) award-winning product, A8 WiFi Base can significantly reduce the total cost of P / F: 215-674-8600 / 215-674-5714 Station is deployed in large ownership of an OCS 2007 deployment. www.basis-audionet.com area/outdoor environment to build a Basis Audionet – A global secure and robust WiFi network with Asteria Solutions Group (OS 01) Telecommunications Leader unprecedent range. Utilizing innovative P / F: 256-705-0277 / 256-705-0280 wireless technologies, A8 effectively www.asteriasgi.com Providing IP services to resellers, carriers, provide much larger coverage than Asteria Solutions Group develops com- ISPs and MSOs. With a proven track other outdoor WiFi base stations. mercial software for call centers, automat- record of success in IP, mobile, and land-
34 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 12:08 PM Page 35 IT_EXPO_SD_Final:Layout 1 9/3/2008 12:09 PM Page 36 IT_EXPO_SD_Final:Layout 1 9/3/2008 12:09 PM Page 37 IT_EXPO_SD_Final:Layout 1 9/3/2008 12:10 PM Page 38
Exhibitor Descriptions
(Booth Number in Parentheses) (Communications Developer Exhibitors highlighted in Green)
line communications integration, our com- businesses, the company’s Flexor™ fami- other related products for audio, video and pany provides solid system implementa- ly of CTI software provides a simple way web conferencing applications. The relia- tion expertise. Voice chat, FMC, signaling, to integrate telephony with applications at bility, flexibility and performance of our switching, Media Gateway and application the desktop bypassing costly system and comprehensive solutions save organiza- server solutions are just a few of the many equipment upgrades. tions time and money by creating natural areas in which Basis Audionet specializes. environments for effective and efficient Cbeyond (438) group communication Offering a broad palette of customer rela- P / F: 678-424-2400 / 678-424-2500 tions management services, while com- www.cbeyond.net Commetrex Corporation (ComDev 127) bining core competencies in IT and value- Cbeyond, Inc. (NASDAQ: CBEY) is a lead- P / F: 770-449-7775 / 77-0242-7353 added IP communications solutions devel- ing IP-based managed services provider www.commetrex.com opment, Basis Audionet is dedicated to that delivers integrated packages of com- Commetrex develops and markets enabling excellence and committed to quality serv- munications and IT services to more than technologies for the telecom OEM. ice, as your technology partner of choice. 36,000 small businesses throughout the BladeWare fax solutions, including Fax Media United States. Cbeyond offers more than Server, Fax2Email & Email2Fax BladeWare BillCall - A Panamax Infotech Division (142) 30 productivity-enhancing applications voice solutions, including BladeWareVXML P / F: 982-502-9183 / 793-011-7675 including local and long-distance voice, Interpreter, BladeWareMRCP, and www.billcall.net broadband Internet, mobile, BlackBerry(R), BladeWareStudio, application creation tool. BillCall is a hosted as well as on premise broadband laptop access, voicemail, email, Media Processing, such as T.38 Relay, billing service for wholesale telecom carri- web hosting, fax-to-email, data backup, file- TerminatingT38, and V.34. Solutions that are ers. It provides a full-featured billing system sharing and virtual private networking. built with proven, award-winning products that via your secure Web browser, while elimi- Cbeyond manages these services over a push the edge of technology to deliver a truly nating the burden of maintaining costly on- private, 100-percent Voice over Internet best-of-class offering for the enterprise as site billing hardware, software, and staff. Protocol (VoIP) facilities-based network. well as carrier OEMs, system developers, and VARs. At Commetrex, it’s what we do. A Solution that has the following: ChannelVision Magazine (Beka • Rate Management Publishing) (650) Critical Links (432) • Route Management P / F: 480-503-0770 / 480-503-0990 P / F: 973-276-9006 / 973-276-9007 • Reports www.channelvisionmagazine.com www.critical-links.com • Alerts ChannelVision is a bi-monthly magazine Critical Links' edgeBOX unified communi- • Invoicing & Accounting read by channel partners selling voice, IP, cations solution provide Fortune 1000 • Client Management conferencing, Ethernet, data and access level companies with voice, data and IT • Resource Management services to business customers, primarily in features, in an all-in one-device, at SMB the small/medium business space. Over prices. Whether your staff is at the main In all it is a complete solution for your soft- 77% of ChannelVision's subscribers are office, branch location or tele-commutes, switch, Gateway & Session Border Controller telecom agents/dealers/distributors and edgeBOX's powerful interface is easy to VARs. The rest 23% are Carriers and NSPs. manage while providing secure communi- Business Solutions (253) Visit www.channelvisionmagazine.com for cations anywhere in the world. Supporting P / F: 814-897-9000 / 814-868-2576 your FREE subscription. up to 300 users per edgeBOX, this scala- www.businesssolutionsmag.com ble solution can be expanded, without lim- Business Solutions magazine inspires Cisco (ComDev 120) its, as your business grows. executives of IT channel companies P: 408-526-4000 (VARs, integrators, and solution providers) www.cisco.com CyberData Corporation (131) to grow their businesses by teaching them Cisco is the worldwide leader in network- P: 831-373-2601 how to sell new IT products and services, ing that transforms how people connect, www.cyberdata.net penetrate thriving vertical markets, and communicate, and collaborate. Since CybererData manufactures peripheral integrate complementary technologies. 1984, Cisco has led in the innovation of IP- devices for VoIP phone systems that facilitate: Business Solutions delivers its insight based networking technologies, including through channel success stories and routing, switching, security, TelePresence, • Application specific endpoints for advice from industry analysts, vendors, unified communications, video, and wire- Unified Communications and our export technology editors. less. The company’s responsible business • IP equivalents for existing analog practices help ensure accountability, busi- devices Camrivox (618) ness sustainability, and environmentally • Legacy migration to VoIP P: +44 1223 750050 conscious operations and products. • OEM design and manufacturing of VoIP F: +44 8700 689910 related products. www.camrivox.com ClearOne (618) Camrivox is an award winning technology P / F: 801-975-7200 / 801-977-0087 Our IP Speakers, Gateways, Intercoms, leader delivering products for unifying www.clearone.com and UC Authentication Devices are cost- telephony with On Demand CRM applica- ClearOne is a leading global provider of effective and easy to manage solutions for tions. Focused on small and mid-sized premium audio conferencing systems and VoIP phone systems.
38 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 12:11 PM Page 39 IT_EXPO_SD_Final:Layout 1 9/3/2008 12:11 PM Page 40
Exhibitor Descriptions
(Booth Number in Parentheses) (Communications Developer Exhibitors highlighted in Green)
Cylogistics (326) deliver reliable voice services backed by and Hosted VoIP. The DIDXchange, P / F: 650-694-4949 / 650-694-4953 exceptional support. Experience the Dash trusted by 10,043 ITSPs, offers an API www.cylogistics.com difference and understand why Dash is for immediate buying and selling of Cylogistics is a specialty distributor feaur- the clear choice in carrier services. direct inward dialing phone numbers ing VoIP products from Ring Carrier, Lan from 55 countries with LNP in USA, CA, Power Systems & TrueBill. Dialexia Communictaions Inc. (433) France and UK as well as QoS of vendor P / F: 514-693-8500 / 514-693-5352 rating and first 36 hours free trial of DID. Ring Carrier is a complete integrated host- www.dialexia.com New revenues and more satisfied cus- ed solution for LECs, CLECs, & ITSPs. It Dialexia Communications is a next gener- tomers for all service providers is Super allows you to scale from 1 user to millions. ation communication software and servic- Technologies' goal. It supports a Provider, Enterprise and es company established in the Techno- end-User interface. Park area of Montreal, Canada. DIGITALK Ltd (207) P / F: +44 1908 425000 / +44 1908 425001 LAN Power Systems invents Power over Dialexia develops and markets a complete www.digitalk.com Ethernet Products that are feature-built for suite of IP Telephony software and appli- The DIGITALK Multiservice Platform modern Networks. LAN Power Products cations. It also provides Advanced offers a highly scalable, high performance, exceed today’s PoE specifications and Telephony Solutions using Internet high availability service platform, operat- your expectations. Protocols to enterprises, service providers ing from a small footprint solution to a as well as telephony resellers. large scale multi-node deployment. DIG- TrueBill is an IP billking system that ITALK Broadband Telephony service- includes VoIP billing. It is a very compre- As one of the pioneers in the Voice over IP ready solution enables deployment in hensive package with a very easy to use (VoIP) industry, Dialexia has implemented switched and Next Generation Network interface. It supports PrePaid, Post Paid, the latest technologies to facilitate the (NGN) deployment environments and pro- Wholesale, Agents, Taxes and much more. convergence of Voice and Data networks. viding full OSS and BSS support.
Dash Carrier Services (622) In the short term, potential SME's will be Digium (OS 06) P / F: 303-228-8800 / 303-228-8801 able to make a significant transition towards P / F: 256-428-6000 / 256-864-0464 www.dashcs.com a telecommunication system that will pro- www.digium.com Dash features a complete line of VoIP vide enhanced productivity by simplifying Switchvox® is everything that you don't solutions that enable carriers to quickly the complexity of their numerous needs: one expect from a PBX. It's truly affordable, and easily deploy new services at minimal system will be enough to manage telephony, easy to set up, simple to configure, and a cost. With Dash supporting your efforts, Internet, e-mail and long distance thanks to breeze to maintain. you can focus on growing your core busi- Dialexia's low cost VoIP solutions. ness while leveraging our expertise to It has features that let your business run deliver the VoIP service your customers Dialogic (SPONSOR) more effectively and with fewer hassles. need. By partnering with Dash, you can P / F: 800-755-4444 / 973-967-6262 And it does all of this for a fraction of the profit from our: www.dialogic.com cost of the PBX dinosaurs of the past. As a company committed to growth, Dash911 - e911 for VoIP - The premier Dialogic has become a leading provider of Switchvox is so much more than just an e911 solution for VoIP enables VoIP serv- world-class technologies based on open office phone system. Its a revolution in ice providers to quickly and affordably standards such as host media processing business communications, putting you in deliver reliable FCC compliant 911 service and other multimedia products that enable control of your most important asset in to their customers. its customers and partners to deliver inno- business, your voice. vative mobile, video, IP, and TDM solu- DashConnect - Origination and tions for Network Service Providers and With this incredible leap in technology Termination - Direct Inbound Numbers Enterprise Communication Networks. comes astounding cost-savings for your (DID) in over 300 US and International Decades of experience and continued business, integration capability that you major markets including 6000+ US rate- investment uniquely qualify Dialogic to never thought possible, and the flexibility centers. Nationwide termination and create leading-edge products, and its to meet the needs of whatever industry International call completion to over 200 partners rely on these flexible compo- that you're in. countries worldwide. nents to rapidly deploy value-added solu- tions around the world. emFAST Inc. (147) DashInfo - 411 Directory Assistance and P / F: 866-436-3278 / 416-208-6770 CNAM Delivery - Accurate, live operator DIDX & Super Technologies (154) www.emFAST.com answered service that helps services providers P / F: 850-207-2598 / 206-202-0743 emFAST Inc.’s FACSys® Fax Messaging deliver the complete solution. Deliver Calling www.didx.net Gateway solution has been a driving force Name caller-id for any inbound call. Super Technologies, Inc. since 1999 in the network fax server industry since focuses on enabling wired and wireless 1989. Its current platform leverages the Dash understands that service providers carriers as well as Web 2.0s to go glob- Fax-over Internet Protocol (FoIP), allowing need more than just good pricing. We al with services such as DIDX, CFMS, organizations to consolidate their infra-
40 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 12:25 PM Page 41 IT_EXPO_SD_Final:Layout 1 9/3/2008 12:28 PM Page 42
Exhibitor Descriptions
Day One: Tuesday – September 16, 2008 IPTV TMC University: TMC TMC Call Center TMC University: Ingate’s Workshop Microsoft University: University: 2.0 SIP in the SIP Trunking for Carriers OCS FMC/Mobility Open Source at ITEXPO Contact Center Workshop Conference fee required Conference fee required Conference fee required Conference fee required Conference fee required Conference fee required Free for All Attendees ROOM 510 512 513 514 511A 511BC 507 8:30 Continental Breakfast - Paid Attendees Only Adding Intelligence 9:00 - How to Implement Overcoming FMC Advantages of Enabling Home- SIP Trunking Intro to the Next-Gen Professional 9:45 IPTV Networks Challenges Open Source VoIP Based Agents Contact Center Development Day Addressing Opportunities in Contact Centers: Adoption of IP in 10:00 - Overcoming OCS-PBX 9:00-10:30am: Femtocell Integration Deploying Open Results from the Next-Generation 10:45 IPTV Challenges Interoperability Introduction to Challenges Source Applications the Labs Contact Center SIP Trunking Measuring Quality Understanding Trends in IP Technology 11:00am-12:30pm: 11:00 - Messaging and of Experience for OCS Servers Open Source Contact Center Considerations for Enterprise 11:45 Mobile UC IPTV Deployments Standards Deployment Contact Ctr Evolution Infrastructure 11:45 Conference Luncheon - Paid Attendees Only Using Open Source Make Your Contact 1:30pm-3:00pm: 12:45 - What Will it Take Call Flow E-911 Contact Center to Roll Out Next- Center Smarter: Service Provider 1:30 to Deploy IPTV? Scenarios Considerations Security Strategies Gen Applications Best Practices Perspective Professional Cost Containment Recognizing the Embracing Unified Welcome to the 1:45 - The Progression of Configuration & Development as a Driver for Opportunities in Communications in Contact Center 2:30 Streaming Video Planning Certificate award- FMC Deployment the SMB Market the Contact Center of the Future ed to those who Providing differentiated Planning Ahead for 2:45 - TMC University TMC University TMC University TMC University attend all three services with a converged Optimal Contact 3:30 video experience: IPTV, Exam Exam Exam Exam Tuesday semi- Mobile TV, and Internet TV Center Deployment nars. 3:30 FREE Keynote Session: Jonathan Christensen, Skype - Xuedong Huang, Microsoft - Vikram Saksena, Sonus Networks 5:00 FREE Networking Reception
Day Two: Wednesday – September 17, 2008 Service Call Center TMC Unified Hosted TMC University: Ingate’s Provider IP Network 2.0 University: SIP Trunking Communications Communications Solutions Security at ITEXPO SaaS Workshop Conference fee required Conference fee required Conference fee required Conference fee required Conference fee required Conference fee required Free for All Attendees ROOM 510 512 513 514 511A 511BC 507 8:30 Continental Breakfast - Paid Attendees Only Position Your Software-as- Mechanics of 9:00 - Quality of Service Welcome to VoIP Security SIP Trunking Deploying UC Contact Center in a-Service: 9:45 Considerations Hosted VoIP Myths & Realities a Web 2.0 World The Basics 8:30-9:45am: Case Study: The The Continuing Network Using Hosted Benefits of Bundled 10:00 - Deploying Best Practices in Understanding Evolution: Management & Speech Solutions SIP Trunk Solutions 10:45 Hosted VoIP VoIP Security Your Customers From TDM to SIP QoS in the Call Center 10:15am-11:30am: SIP Trunking & Applications as a Exploring Mobility Delivering on Security Security in an 11:00 - Benefits of VoIP CRM Software Competitive in Unified the Promise of Considerations for Enterprise Network 11:45 Enabled Recording as a Service Differentiator Communications Hosted VoIP the Enterprise 1:15-2:30pm Case Study: 11:45 Conference Luncheon - Paid Attendees Only American Idol Gets In Tune Open Source SaaS and the 12:45 Service Creation Deploying Secure with SIP Trunking UC for the SMB Options for Hosted Home Agent - 1:30 Considerations Wireless VoIP 3:00-6:00pm Voice IP Contact Center Model SIP Forum SIPconnect Imagining UC Round Table: Shootout 1:45 - Future of TMC University TMC University Compliance Tomorrow's The Future of 2:30 Hosted Telephony Exam Exam Workshop Wireless Landscape the Industry 2:30 FREE Keynote Session: Sharone Ben-Levi, AudioCodes - Michael Tessler, Broadsoft; - Bryan Martin, 8x8, Inc. 4:00 - Exhibit Hall Grand Opening Reception - Sponsored by Aculab 8:00
42 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 12:48 PM Page 43
Exhibitor Descriptions
Day Three: Thursday – September 18, 2008 Service TMC University: TMC University: Call Center TMC University: Ingate’s Provider Unified VoIP for SMB SIP Hosted by 2.0 Next-Gen Call SIP Trunking Solutions Communications Dialogic at ITEXPO Center Mgmt Workshop Conference fee required Conference fee required Conference fee required Conference fee required Conference fee required Conference fee required Free for All Attendees ROOM 510 512 513 514 511A 511BC 507 7:30 Continental Breakfast - Paid Attendees Only Introduction to Innovation in the Contact Center 8:15 - Not All Collocation Introduction: SIP Unified Reality Check: Skype-Enabled Benchmarking 9:00 is Created Equal as the Foundation 8:30-10:30am Communications Southern Call Center Study Results California End Customer Defining the Signaling: SIP, Using Natural Improving Customer SIP Trunk 9:15 - Users Retention Through Business Case SS7 & Integrating Language to Improve Experience One “Basic 10:00 Speak Out the Customer Self Analytics for UC Your Network... Service Experience Transaction at a Time Training” with Keeping Mobile Unified Media: Voice & Service and Support: The Importance of 10:15 - SMB Networking Avaya and Ing Carriers Communications Video in Your Strengthening the First Call 11:00 Alternatives Competitive in the Call Center SIP Environment Bottom Line Resolution 11:00 Exhibit Hall Open 12:00 Conference Luncheon - Paid Attendees Only The Convergence Making the Transitioning IMS Extreme Customer Leveraging Speech 12:45 Collaboration & of Communications Business Case for via Your SIP-based Satisfaction: Analytics for - 1:30 Conferencing Managing Loyalty in a & Entertainment VoIP in the SMB Network Commoditized Market Customer Satisfaction Top 10 Ways to Workforce 1:45 - Accelerating IMS Contact Center Get the Most From SMB VoIP Options SIP Trunking Optimization 2:30 Deployment Mobility Microsoft UC Strategies Service Provider Case Study / Customer Experience 2:45 - TMC University The Role of TMC University State of the TMC University 2.0: Competitive 3:30 Exam Applications Exam Industry Exam Differentiation Free Keynote Speeches: Jonathan Christensen Michael Tessler Bryan Martin General Manager for President & CEO Chairman & Video and Audio CEO
Xuedong Huang, Sharone Ben-Levi Vikram Saksena General Manager, VP of Marketing for CTO Microsoft Communications Enterprise Enhanced Incubations Services
Platinum Sponsors:
Gold Sponsors:
For Exhibitor or sponsorship information • www.itexpo.com • 203-852-6800 43 IT_EXPO_SD_Final:Layout 1 9/3/2008 12:50 PM Page 44
Exhibitor Descriptions
(Booth Number in Parentheses) (Communications Developer Exhibitors highlighted in Green)
structure and virtualize their IT environ- fied messaging and desktop environ- Fonality, Inc. (402, OS 02) ment. Find out more by visiting booth #147. ments. FaxBack’s VoIP fax solutions P: 877-366-2548 are fault tolerant, flexible and easily www.fonality.com Epygi Technologies Ltd. (434) integrate with leading document man- Fonality, www.fonality.com, is a leader in P / F: 972-692-1166 / 972-692-1166 agement solutions. business phone systems and contact cen- www.epygi.com ter solutions for businesses of all sizes. Reliable, secure, and easy to install and FaxCore, Inc. (D1) Used by over 5,000 companies and use, the Quadro range of feature-packed P / F: 729-870-2900 / 720-870-4141 100,000 end users in 100 countries, IP-PBXs, high capacity VoIP gateways www.faxcore.com Fonality's award winning IP-PBX VoIP and cost-saving conference servers offer FaxCore is the only True 21st Century Fax phone systems have connected more than users outstanding benefits and an Server product line. The product scales 225,000,000 mission critical phone calls. unparalleled range of features at very from small SMBs to larger enterprises. The PBXtra and trixbox Pro product lines economic prices. The state-of-the-art Additional, its hosted architecture makes it are based on Fonality's patent-pending equipment gives superior sound quality ideal for Software-as-a-Service (SaaS) Anywhere Management™ Hybrid- and a quick return on investment providers plus VoIP and other hosted serv- Hosted™ architecture, plus an improved because of its low maintenance cost. ices. FaxCore led the way to integration version of the popular open source Asterisk Quadros are the ideal way for organiza- with Sharp’s OSA, Fuji Xerox’ Apeos plus code base which has been modified to add tions to take advantage of the business- imaging products from HP, Xerox and oth- reliability, stability and enterprise-class fea- enhancing and money-saving facilities of ers. These integrations facilitate workflow tures. PBXtra and trixbox Pro deliver the VoIP telephony. and enhance compliance with Sarbanes- advanced capabilities of an enterprise-class Oxley, HIPAA and other regulatory policies. phone system for 40 to 80 percent less than Epygi Technologies Ltd. is a privately held FaxCore exclusively supports fax products traditional offerings. Fonality's fully free and US company. It was founded in 2000 and from Dialogic/Brooktrout including their open source telephony platform, trixbox CE has its global headquarters in Plano, Texas. FoIP SR140 product line. In fact, FaxCore (www.trixbox.org), is home to one of the It designs and manufactures its market-lead- installed the first commercial deployment of world's largest and fastest growing commu- ing products using its own IP PBX call man- SR140 anywhere and the first SR140 nities of open source telephony users, with ager software based on standard SIP tech- deployment with Cisco’s Call Manager. over 200,000 live deployments and 125,000 nology. Through its network of respected Stop by Booth D1 and learn more about new downloads each month. Fonality head- distributors and resellers, this global compa- 21st Century solutions. quarters are in Los Angeles and company ny provides converged telecom solutions to investors include Azure Capital Partners organizations wherever they are. FaxSIPit Services Inc. (535) and Intel Capital. P / F: 866-374-6495 / 866-533-6734 Excendia (442) www.FaxSIPit.com FreedomVOICE Systems (634) P / F: 514-765-8480 / 514-765-8480 A VoIP network is not a Fax-over-IP (FoIP) P / F: 800-498-2440 / 877-839-7892 www.excendia.com network. VoIP networks can transmit faxes www.freedomIQ.com Excendia develops mobility solutions for to some numbers, some of the time. Simple to demonstrate and easy to install, enterprises and telecom service Customers replacing analog phone and fax FreedomIQ VOIP Hosted PBX brings in- providers. Its speech-enabled Virtual systems with IP based systems need more. demand technology to a vast small busi- Personal Communications Assistant for They need the same delivery rate and qual- ness market. FreedomIQ Partners enjoy a mobile people provides voice controlled ity from the new systems — with all of their risk-free opportunity to generate recurring Outlook-by-Phone, Contacts-by-Phone, existing faxing options supported. commission revenue and recruit other Calendar-by-Phone, Smart Phone Partners to earn tiered commissions. We Number and Smart Fax services using The FaxSIPit Network is a proven IP- have no sales quotas and provide all client ASR, TTS, SIP-based IP telephony, UC, based fax network that has transmitted technical support. Intelligent Call Routing and other millions of faxes successfully by insuring advanced technologies previously avail- that all fax calls terminate to TDM lines — Freeside Billing (OS 10) able only to large corporations. technology that has worked for decades. P / F: 415-462-1624 / 866-491-2775 VoIP providers can route their local fax www.freeside.biz/ FaxBack, Inc. (533) traffic to local TDM lines. Faxes transmit- Freeside is the premier open-source P / F: 503-597-5355 / 503-597-5301 ted outside the local area can be routed to billing, trouble ticketing and provisioning www.faxback.com the FaxSIPit Network. software for VoIP and other online busi- FaxBack - NET SatisFAXtion VoIP Fax nesses. Freeside's open-source license Server Solutions With over twenty years A SIP Fax Trunking package from FaxSIPit frees you from licensing costs, proprietary of fax leadership and expertise, is used in conjunction with FaxBack NET databases and black-box applications. FaxBack’s NET SatisFAXtion VoIP fax SatisFAXtion fax server software and Freeside Internet Services offers turnkey solutions are ideal for any size compa- includes IP based fax numbers (DIDs) that billing and telephony service provider ny or enterprise including high density have been tested for fax use. Toll free appliances, installation services and cus- carrier applications. NET SatisFAXtion DIDs are available with North America tom billing solutions. enables companies to extend high wide service. Local DIDs are available in availability, full feature fax into VoIP, uni- many states and provinces.
44 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 12:52 PM Page 45 IT_EXPO_SD_Final:Layout 1 9/3/2008 12:55 PM Page 46 IT_EXPO_SD_Final:Layout 1 9/3/2008 12:57 PM Page 47 IT_EXPO_SD_Final:Layout 1 9/3/2008 12:57 PM Page 48
Exhibitor Descriptions
(Booth Number in Parentheses) (Communications Developer Exhibitors highlighted in Green)
G-Tek (336) Text, Visual Voicemail, the ability to share the Gridborg Server can be easily collocat- P / F: 817-291-3300 / 817-251-9392 voice messages as digital audio files and ed anywhere in the world. Eliminating www.GTek.com.tw the unification of wireless, landline, PBX bandwidth and recurring monthly charges G-Tek is a global corporation with primary and VoIP voicemail, GotVoice makes for T1,’s DS3, OC3’s etc. Make your first focus on OEM/ODM/JDM telephony seamless communication possible, any- VOIP phone call in less then 10 minutes research and development, product design where. Founded in 2003 by industry veter- using the Gridborg Server. and manufacturing services for globally ans with backgrounds from RealNetworks, distributed, and partner-branded, VoIP Microsoft, Starwave, AT&T and Corbis, i2Telecom (Mtg Rm 2) telephony solutions. G-Tek VoIP partners GotVoice works with all major mobile, P / F: 404-567-4750 / 770-663-8282 are delivering an entire partner-branded business and residential carriers. www.i2telecom.com SIP-based portfolio of VoIP and WiFi sur- i2Telecom is an innovative developer of vivable gateways/PBXs, SIP single-/multi- Grande Communications (447) intellectual property and high value tech- line desk phones, and WiFi handsets. P / F: 512-878-4000 / 512-878-4286 nologies in the communications and www.grandecom.com broadband space. i2Telecom provides GlobalThink Technology SA (341) Grande Communications, Inc. provides high-quality international and domestic P / F: 54 351 5684789 / 1 786 999 0802 rapid delivery of innovative wholesale long distance calling services to sub- www.globalthinktec.com broadband, carrier and ISP services. scribers at a fraction of the cost of tradi- GlobalThink is a leading vendor of Enabled by its leading-edge optical net- tional carriers by leveraging the power of N-Play products and solutions,for tele- work, Grande delivers communications the Internet. Our patented VoiceStick® coms and service providers. solutions with flexible service options with and patent-pending InternetTalker™ a commitment to the customer's needs. access devices enable any telephone or NGN Solution for N-Play Market business phone system (PBX) to access Voice, Data, Video, GPS, etc. Grandstream Networks (419) our global network and advanced routing P / F: 617-566-9300 / 617-249-1987 technologies to complete most of the call Telco Billing, IPTV Billing , WiFi Billing, www.grandstream.com over the Internet, paying only for the last CAS, SIP-H323 Softwitch, Callshop, Grandstream Networks is a leading leg of the connection. The Company's Softphone, IVR, WholeSale, Calling Card, designer and manufacturer of innovative, foundation in the Voice over Internet IM, Conference, HPBX, IPPBX, affordable, and high quality IP voice and Protocol ("VoIP") has led to numerous CDRCapture, Provisoning, Reporting video products for the worldwide broad- product awards and industry wide recogni- Server, BlueTooth Marketing. band telephony market. Our products are tion as an innovator with sweeping product fully compatible with the SIP industry stan- and consumer acceptance for "ease of Gold Systems (148) dard, field proven with large and rapidly use" and practical applications. P / F: 303-447-2774 / 303-447-0814 growing deployed base, and have broad www.goldsys.com interoperability with the majority of 3rd Our patented VoiceStick™ device enables Gold Systems develops and deploys party SIP products on the market today. any telephone or business phone system voice-driven communications solutions (PBX) to access our global network and utilizing IVR, text-to-speech and speech Grandstream continues to bring innovation advanced routing technologies to complete recognition. Our offerings include imple- to the IP communications market with excit- most of the call over the Internet, paying menting unified communications and uni- ing products of compelling values and differ- only for the last leg of the connection. fied messaging telephony interfaces, cus- entiations. Grandstream Networks is head- tomized contact center solutions, and quartered in Brookline, Massachusetts with Our newest product, MyGlobalTalk™, was password management for telephone- offices in Dallas, Los Angeles and just awarded Internet Telephony based self-service. Gold Systems is a top- Shenzhen/China. Magazine’s “Product of the Year 2007” and tier partner to leading speech and mes- Unified Communications® Magazine 2007 saging vendors, including Microsoft, Gridborg America (448) “Product of the Year Award”. Avaya, Cisco and Nuance. P / F: 817-855-5160 / 817-522-5042 MyGlobalTalk™ leverages i2Telecom’s® www.gridborgamerica.com patented technology and previous Internet GotVoice, Inc. (541 & Mtg Rm 1) Gridborg America does away with the Telephony Magazine awards for “Product P / F: 425-216-3585 / 206-264-8221 need for expensive voice cards. One hard- of the Year 2004” and “VoIP Service www.gotvoice.com/index.php ware server can support up to 1000 ports Provider of the Year 2005”. In an industry A pioneer in voice messaging services, at a cost of less then $20/port. There is no “first”, MyGlobalTalk™ places Internet GotVoice (www.gotvoice.com) enables the API to deal with. Any application can talk to telephony in the hands of every cell phone convergence of everyday voice into the the Gridborg server using simple text mes- user, independent of wireless carrier tech- digital world. Its patented communications sages. This allows any programming lan- nology, handset manufacturer or the type platform empowers consumers and busi- guage to communicate with the server of wireless carrier voice/data plan nesses to receive, consume and unify quickly and easily. Reducing development involved. In addition, MyGlobalTalk™ is voice communications utilizing email time by as much as 60%. The Gridborg fully functional without local access to the clients, through their mobile phone inter- server is ideal for integrating into any soft- Internet or proximity to an Internet face or via the GotVoice Website. With ware or hardware product. Communicating “hotspot”. Users also need not wait for the popular features such as Voicemail-to- with simple text messages through TCP availability of a dual-mode WiFi phone,
48 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 12:58 PM Page 49 IT_EXPO_SD_Final:Layout 1 9/3/2008 12:58 PM Page 50
Exhibitor Descriptions
(Booth Number in Parentheses) (Communications Developer Exhibitors highlighted in Green)
because MyGlobalTalk™ provides the Infineon Technologies (MR5) a carrier-grade network with a rich devel- benefits of a dual-mode phone at a frac- P / F: 866-951-9519 / 408-503-1588 opment/runtime environment to reduce tion of the cost using the custo www.infineon.com development time, customization, and Infineon is a leading supplier of semicon- interoperability testing. IgeaCare Systems Inc. (D7) ductor solutions for carrier, enterprise and P / F: 905-707-1669 / 905-707-1775 residential access applications. Ranked Interactive Intelligence (514) www.igeacare.com #1 in voice access chipsets, Infineon P / F: 317-872-3000 / 317-872-3000 IgeaCare Systems Inc. is a company commit- offers a comprehensive portfolio of TDM, www.inin.com ted to manufacturing state-of-the-art telephony VoIP and DECT telephony solutions for Interactive Intelligence Inc. (Nasdaq: ININ) based communication systems. applications such as VoIP routers, DSL is a global provider of unified business com- We are dedicated to providing complete com- gateways, cable modems, WiMax CPE, munications solutions for contact center munication solutions for all spectrums of the FTTx, and PBX. automation, enterprise IP telephony, and Healthcare Market: Assisted Living/Retirement enterprise messaging. In 1997 the compa- Homes, Nursing Homes/Long-Term Care Ingate Systems (Mtg Rm 507) ny released the first “all-in-one” communica- Homes, Hospitals/Acute Care, Emergency P / F: 603-883-6569 / 413-460-0414 tions software suite offering single-platform Response and Home Care. IgeaCare Systems www.ingate.com architecture with inherent multi-channel pro- Inc. is an innovator in the field of intelligent com- Ingate® Systems develops firewall tech- cessing minus the cost and complexity munication solutions. Quality Care Through nology and products that enable SIP- introduced by multi-point vendors. Innovative Technology…IgeaCare. based live communication for the enter- Interactive Intelligence is a leader in the prise while maintaining control and securi- adoption of voice over IP with its release in iKnowWare (225) ty at the network edge. Ingate has a long 2002 of the first converged communications P / F: 512-633-8288 / 866-388-1652 history of developing next-generation fire- application software suite to fully incorpo- www.iKnowWare.com wall technology that solves the rate the session initiation protocol (SIP). iKnowWare simplifies and unifies the way NAT/firewall traversal issue with SIP com- Interactive Intelligence has combined this you work by connecting and communicat- munications. In addition to an extensive innovation with breadth of experience, ing by a secure internet view, mobile line of Ingate Firewall® products, the com- today offering its more than 3,000 global phone, or VOIP PBX. iKnowWare makes pany also produces the award-winning customers a comprehensive solution-set your work easier as you have one single Ingate SIParator®, a device that connects comprised of premise-based and hosted view of your customer, project, task, opera- to an existing network firewall to seam- offerings, including software, hardware, tions, marketing campaigns, inventory, and lessly enable SIP communications. Ingate consulting, support, education and imple- invoices/quotes. Certified Channel products currently protect the networks of mentation. The company’s long-term suc- Partners make money and a reoccurring retail companies, financial institutions, cess is backed by hundreds of industry revenue by showing customers the way to industrial firms, government agencies and accolades, including Software Magazine’s reduce cost, make employees happy, and small-to-large enterprises throughout top 500 global software and services suppli- increase productivity/profits with easy to Europe, Asia and North America. ers, NetworkWorld’s top 200 North use Simple Subscription Solutions in 30 Additionally, Ingate has established the American networking vendors, Days or less!! Roles based views/privileges SIP Trunking Network at www.siptrunk.org BusinessWeek’s top 50 hot growth compa- on what YOU need to know based on , an educational resource that aggregates nies, and FORTUNE Small Business device, location, group. Qualify as a information from throughout the SIP trunk- Magazine’s top 100 fastest growing compa- Partner Today! Call 877-414-5669 or e- ing community in an industry-wide effort to nies. Interactive Intelligence was founded in mail: [email protected] educate enterprises about SIP trunking, to 1994 and employs approximately 600 peo- help simplify deployments. ple. It’s headquartered in Indianapolis, iLinc (626) Indiana and has six global corporate offices P / F: 800-767-9054 / 602-952-0544 Ingate Systems AB is headquartered in with additional sales offices throughout www.ilinc.com Sweden with offices in Stockholm and North America, Europe, Middle East, Africa iLinc, a recognized leader in Web confer- Linköping. Its wholly owned subsidiary, and Asia Pacific. encing, desktop video conferencing soft- Ingate Systems Inc., is located in Hollis, ware and collaboration solutions, aims to New Hampshire. Intuitive Voice Technology (325) revolutionize the way organizations meet P / F: 602-249-5750 / 602-249-5755 and communicate. Through its software www.IntuitiveVoice.com and services, iLinc liberates people by IntelePeer (135) Visit booth 325, where Intuitive Voice enabling them to get more done, travel P / F: 650-525-9200 / 650-287-2628 Technology will showcase its Evolution less, and achieve work-life balance while www.intelepeer.com PBX, the industry's most advanced aster- preserving the environment. iLinc offers the IntelePeer, a provider of hosted communi- isk-based phone system for the SMB mar- only enterprise-class Web and video con- cations services, enables software com- ket. With the Evolution PBX, users enjoy ferencing software that allows customers to panies and telecom carriers to incorporate functionality equal to the million-dollar choose between a software-as-a-service voice and multimedia capabilities to PBX systems, but at a fraction of the cost. (SaaS) rental model or a traditional soft- enhance their product offerings and drive Come see why Evolution PBX has every- ware purchase model, in combination with new revenue streams. The company’s one talking! Reseller opportunities avail- hosting by iLinc or on-premise installation. open communications platform combines able. http://www.IntuitiveVoice.com/
50 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 12:59 PM Page 51 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:00 PM Page 52 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:00 PM Page 53 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:01 PM Page 54
Exhibitor Descriptions
(Booth Number in Parentheses) (Communications Developer Exhibitors highlighted in Green)
IR link corp. (252) PoE products powering VoIP Phones, date, MERA Systems is a key provider of P / F: +82 2 404 3372 / +82 2 431 3056 Wireless APs and IP Security Cameras highly reliable and cost-effective VoIP www.irlink.co.kr in our Distribution Partner cyLogistics’ switching platforms and IP Centrex solu- IR link corp., located in Seoul Korea, has booth # 326. Don’t miss Special IT tions. The company has 600+ deploy- been specialized in supplying professional Expo Show offers from cyLogistics on ments in 74 countries worldwide. Call center solution based on self-devel- LAN Power Systems PoE products oped headset phone system, so-called available only for attendees of the Fall Message Technologies, Inc. (242) 'Ziphone' (Zi means wisdom in oriental TMC IT Expo Conference. P / F: 800-868-3684 / 770-240-7474 character), now 4 models lined up to cover www.messagetech.com analog PSTN and IP network. Macquarie Equipment Finance (144) Message Technologies, Inc. (MTI) helps P / F: 248-253-9000 / 248-339-1510 companies improve business perform- Lately IR link launched SIP headset macquarie.com/mef ance by delivering IP-enabled hosted phone, ZiphonX, designed to suit call cen- Macquarie Equipment Finance is a global interactive voice response (IVR) and ter requirements, enabling the user to provider of customized equipment leasing, speech recognition solutions. Since 1982, freely record and playback call conversa- asset finance, and asset management our customers have counted on us for tion and work with any call center applica- solutions and is a member of the highly available and affordable Speech tion program via ZiphoneX API. Macquarie Group, a diversified interna- IVR design, development and hosted ZiphoneX, compact SIP headset phone, tional provider of financial, advisory, and solutions, fully integrated with their entire will provide Call Center clients and SI investment services. call-center environment. firms with most flexible, cost-effective solution to help them build up highly qual- MARSHALL ELECTRONICS (347) Microsoft (Mtg RM 501B-1) ified IP based call center system. P / F: 310-333-0606 / 310-333-0688 P / F: 425-722-1858 / 425-936-7329 www.mxlmics.com www.microsoft.com/responsepoint Kentrox (248) Marshall Electronics produces micro- Microsoft Response Point is a complete, P / F: 503-643-1681 / 503-350-6110 phones for every major studio and record- affordable, and hassle free phone system www.kentrox.com ing professional around the world. designed for small businesses up to 50 Kentrox is a world-class innovator of site Marshall’s focus at IT Expo demonstrate a employees. Available from industry lead- management solutions, QoS access new line of professional quality micro- ing hardware vendors including D-Link, routers and CSU/DSUs, enabling service phones products for price-conscious Syspine, and Aastra, Response Point is providers and businesses to reduce net- musicians, podcasters, digital videogra- easy to set up and manage, and lets you work and operating costs while improving phers, and other creative digital enthusi- access phones, contacts, and features network performance. With more than one asts. Our new line of conferencing and using only your voice, all with the push of million products successfully deployed, podcasting microphones start at $99. a blue button. Kentrox is a trusted partner of network operators and enterprises worldwide. Matrix Telecom Pvt Ltd (641) Minuteman/Para Systems, Inc. (332) P / F: 714-706-9922 / +91 265 2636598 P / F: 972-446-7363 / 972-446-9011 LAN Power Systems (326) www.MatrixTeleSol.com www.minutemanups.com P / F: 866-674-0384 / 866-673-9083 Matrix is an ISO 9001:2000 company into Para Systems, Inc. is a leading provider of www.lan-power.com manufacturing of Telecom products like power technologies including the LAN Power Systems makes 3rd genera- • VOIP Phones Minuteman® uninterruptible power sup- tion Power over Ethernet (PoE) products • VOIP ATA plies (UPS) for computers, telecommuni- available to the VoIP, Wireless and • GSM FCT cations systems, security systems, and Security Systems marketplaces. • GSM Gateways network devices. The Minuteman® UPS • PBX products range from 400VA up to 24kVA. Flexibility, Simplicity and Value set LAN • Hotel PBX Para Systems also sells power distribution Power’s line apart from other PoE solu- Products are manufactured as per interna- units, power management software and tions. The PoE solutions are used with tional standards like FCC, CE, RoHS etc. surge suppressors. existing non-PoE enabled Ethernet Switches saving bigtime $$ for VoIP, MERA Systems (241) Mitel (302) Wireless and Security Systems instal- P / F: 800-858-2549 / 905-882-7414 P / F: 602-231-5161 / 602-231-5163 lations. LAN Power exceeds current www.mera-systems.com www.mitel.com IEEE802.3af PoE specifications mak- MERA Systems develops industry-leading Mitel delivers flexibility and simplicity in ing investment protection a reality. VoIP softswitches and session border smart unified communications solutions Today’s most wanted features like sup- controllers that enable VoIP carriers and and applications for organizations of all port for Gigabit traffic, High Power service providers to manage VoIP ses- sizes. Combined with a full range of availability on all ports simultaneously sions on their networks. The MERA solu- managed services that include voice and full Modularity plus no required tions offer a powerful combination of effi- and data network design and traffic pro- software are built into every LAN Power ciency, scalability and rich functionality, visioning, custom application develop- unit. A full 2 year warranty is included bringing added value and revenue-gener- ment, and financial solutions packages, assuring peace of mind. Come see our ating opportunities to carriers globally. To Mitel is reinventing how successful
54 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 1:02 PM Page 55 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:02 PM Page 56
Exhibitor Descriptions
(Booth Number in Parentheses) (Communications Developer Exhibitors highlighted in Green)
organizations gain competitive advan- mission is the same featuring new tech- ed in the United States. East and West tage by easily collaborating and commu- nologies with an identical focus: connect- coast facilities provide rapid regional nicating over distance and time with ing voice and data over IP networks. Multi- response and economical product deliv- customers, colleagues and partners. Tech products include: MultiVOIP ery to the dealer channel. Mitel is headquartered in Ottawa, voice/fax over IP gateways, FaxFinder net- Canada, with offices, partners, and work fax servers, RouteFinder Internet NETXUSA in-house certified engineers resellers worldwide. security appliances, SMSFinder turnkey and an experienced customer service SMS servers, MultiConnect external staff are available to service the dealer MobileMax (436) device servers, CallFinder cellular gate- after the sale. P: 203-599-1925 ways, MultiModem cellular and PSTN www.mobile-mx.com device networking products, plus If IP enabling an existing legacy telephone MobileMax (TASE: MBMX), founded in SocketModem embedded communica- system or planning a new VoIP PBX is your 2004, is a key player in the Fixed Mobile tions products. challenge, NETXUSA has a solution for you. Convergence (FMC) arena, providing unique patent-pending unified communi- NESSOCIET, INC. (132) NMS Communications (CommDev 106) cation solutions that enable users to have P / F: -15479 / -15482 P /F: 508-271-1000 / 508-271-1147 one device with one number, one www.nessociet.net www.nmscommunications.com address book and one voice mailbox, Nessociet is a leading Voice over IP (VoIP) NMS Communications provides always using the lowest cost network for software and related systems developing, enabling technology and tools for the connectivity. The MobileMax technology- marketing, and sales company. Nessociet rapid development and deployment of agnostic solution, licensed to service has customers in Japan, China, North value-added services on mobile and providers, carriers and IP/PBX providers, America, and India. Nessociet designs converged networks. For both tradition- consists of the MobileMax Provisioning and develops its products in its corporate al and next generation applications, Server, a strong provisioning tool that headquarters in Japan and software NMS platforms are used around the generates MobileMax applications on the design center in Kolkata, India. world as the foundation for a wide range fly configured to clients’ requirements of revenue-generating voice, video and and sends them to end user’s mobile NetSapiens Inc (425) data applications. phones; and the Personal and Enterprise P / F: 858-764- 5221 / 858-560- 8914 Unified Communication Mobile Client www.netsapiens.com Octasic (MR 4) that reside in the mobile device. The solu- NetSapiens simplifies the delivery of IP P / F: 514-282-8858 / 514-282-7672 tion easily integrates into any existing voice and multimedia business communi- www.octasic.com PBX system and supports over 500 cation services by providing turnkey solu- Octasic Inc. is a global provider of media mobile phone devices. tions. NetSapiens' SNAPsolution™ inte- processing silicon and software solutions for grates applications software, hardware, the converged carrier, enterprise and end- Multi-Tech Systems, Inc. (632) and services that enable competitive point communication equipment markets. P / F: 763-785-3500 / 763-785-9874 providers to quickly deploy services for The company’s leading quality VoIP DSP www.multitech.com increased revenue. These applications solutions are based on Opus, a unique Multi-Tech® Systems manufacturers range from pre-paid calling, Hosted PBX, asynchronous DSP architecture. Octasic telephony, Internet, remote access, device to unified messaging, conferencing, and allows next-generation equipment manufac- networking and embedded communica- call center solutions. turers to significantly reduce system costs tions products. Since 1970, Multi-Tech by offering unmatched performance in terms Systems, Inc., has designed and manu- NETXUSA, Inc (206) of density and power consumption. Founded factured high-quality, innovative, global P / F: 1-800-BUY-NETX / 864-233-4344 in 1998, Octasic is a privately-held company communication products and continues to www.netxusa.com headquartered in Montreal, Canada. provide exceptional service and support NETXUSA, Inc. is a recognized leading dis- exceeding customer expectations. Today’s tributor of Voice over Internet Protocol (VoIP) OpenVox Communication Co, Ltd (437) products and servic- P / F: -82536130 / +1-815-550 1850 es. NETXUSA has a www.openvox.com.cn distribution channel Established in Shenzhen, China in 2002, of Independent OpenVox Communication Co., Ltd is dedi- resellers throughout cated its passion in supplying Open the United States and Source Computer Telephony hardware foreign countries that and software products. With the people’s provide the local end- expertise in design and service experi- user installation and ence, we provide professional quality prod- support services. ucts and a 3-month “no questions asked” return policy for all OpenVox hardware. NETXUSA has two distribution and All our hardware products are ready to be sales centers locat- used with leading open source telephony
56 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 1:03 PM Page 57 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:04 PM Page 58 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:04 PM Page 59 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:05 PM Page 60
Exhibitor Descriptions
(Booth Number in Parentheses) (Communications Developer Exhibitors highlighted in Green)
projects including Asterisk®, trixbox®, as enterprise communications manage- Phonevite (344) Elastix® ISDN4BSD,AskoziaPBX,etc. ment software, network security solutions, P / F: 408-907-5670 / 408-521-0392 OpenVox product line includes PCIand PCI- CPE, and managed services. www.phonevite.com e versions of T1/E1; PRI/BRI/FXO/FXS Phonevite is the new, safe and fun way of VOIP voice cards as well as hardware echo Pangea Communications Corp. (633) reaching your groups instantly over the cancellation products. All are of excellent P / F: 503-221-1111 / 503-221-3080 phone. The service uses the latest in performance and being continuously www.pangea-comm.com VoIP and web technologies to make it pos- extended with innovation. Pangea provides a full suite of Internet fax sible for anyone to get in touch with services and solutions. Our Virtual Fax groups of people instantly over the univer- OrecX (OS 05) Reseller program is a hosted fax service sal device, the phone. P / F: 312-895-5292 / 312-895-5220 designed specifically for Telcos and VOIP www.orecx.com companies to offer thier clients a private- Plantronics (643) Based in Chicago, OrecX provides open branded fax solution. P / F: 866-233-6878 / 916-357-5193 source VoIP recording solutions at a frac- www.plantronics.com tion of the cost of proprietary recording PhoenixSoft, Inc. (342) Plantronics, Inc. introduced the first light- applications that run $1,000--$4,000 per P / F: 925-373-9100 / 925-373-9200 weight communications headset in 1962 user. OrecX is the primary developer and www.phoenixsoft.com and is today the world's leading designer, sponsor of the Oreka open source call PhoenixSoft develops the Cirrus manufacturer and marketer of lightweight recording project hosted on source- Softswitch, including an integrated IP communications headset products. forge.net - www.oreka.org. Over 30,000 Transcoder and Session Border Controller users have downloaded the open source to support both traditional and SIP-based Plantronics headsets are widely used in version of Oreka. VoIP switching. Features supported many Fortune 500 corporations and have include Class 5 and Class 4 switching, been featured in numerous films and high Packet Island, Inc. (338) Web Retail Portal, Prepaid and Postpaid profile events, including the historic "One P: 408-329-9604 calling, IN, IP PBX, Conference Bridge. small step for man" transmission from the www.packetisland.com Quality solutions with outstanding cus- moon in 1969. Founded in 2004, Packet Island Inc. is a tomer support since 1985. Turnkey and privately-held, venture-backed company Hosted solutions available. Plantronics offers mobile headsets to located in Cupertino, California. A leading address the cordless and mobile phone innovator of Voice-Data Network PhoneFusion (244) market, next-generation computer audio Management solutions, Packet Island has P / F: 954-607-4400 / 954-607-4400 headset products for computer applica- pioneered the development of award-win- www.phonefusion.com tions and corded and cordless headsets ning SaaS-based solutions for managing PhoneFusion™ is a leading provider of reli- and systems for the office, small converged media networks for SMB and able communications solutions to business- office/home office and contact centers. enterprise multi-site networks. es of all sizes. The company’s portfolio of Unified Communications and Fixed Mobile PortaOne, Inc. (431) Pactolus Communications Software Convergence products combines all modes P / F: 866-747-8647 / 866-747-8647 Corp. (319) of communication – from mobile phones to www.portaone.com P / F: 508-616-0900 / 508-281-5698 traditional landlines to VoIP to Business PortaOne offers complete and scalable www.pactolus.com Intelligence Suites and Distributed Call solutions for VOIP service providers. Pactolus Communications Software Centers – into one, single, manageable (www.pactolus.com) is the leading devel- source. With PhoneFusion, organizations As a leading global vendor of carrier grade oper of service provider hosted SIP-based can confidently and seamlessly manage software, and with customers in over 200 services processing 3-4 billion Minutes-of- their daily business communications from countries, we enable ITSPs to run a broad Use monthly in 140+ service provider any location, on any device, at any time. line of telecommunication services. NGN networks worldwide. Customizable turnkey services include Operator-assist- The company offers three distinctive busi- Pulse, Inc. (534) ed Large Event and Reservation-less ness communications solutions, designed P / F: 508-660-0340 / 508-660-0339 Audio Conferencing, Residential VoIP, to meet the needs of small-to medium- www.pulsewan.com Business VoIP – hosted IP PBX with voice sized businesses and resellers alike. All Pulse, Inc. is a national VAR with solutons mail, Prepaid Residential / Business VoIP, the PhoneFusion products are built on and products for VoIP, Wireless, IP and and Prepaid / Post Paid Calling Card. cutting-edge technology with innovative Ethernet Extension, Signaling and and reliable solutions to combat today’s Interface conversion and traditional wide PAETEC (441) common business communications prob- are networking. Pulse also offers Talking P / F: 866-945-3725 / 585-000-0000 lems. From home offices to the virtual Platforms, a hosted PBX and ITSP white www.paetec.com workplace, PhoneFusion’s portfolio of label service for resellers and service PAETEC is personalizing communications business communications solutions providers Pulse has been in business for solutions for business customers across the enables organizations to stay connected over 12 years and maintains 6 offices United States. We offer a comprehensive with sales, customers and prospects accross the USA. suite of data, voice, and IP services, as well whenever and wherever they are.
60 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 1:18 PM Page 61 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:24 PM Page 62
Exhibitor Descriptions
(Booth Number in Parentheses) (Communications Developer Exhibitors highlighted in Green)
Quanta Syspine (548) VoIP solutions designed to support the can install a PBX building block stand P / F: 877-427-9774 / 303-465-0237 integration of unified communications into alone on a server at a customer site. www.syspine.com the existing Voice TDM and VoIP network Combine PBX building blocks and use Quanta Computer, a Fortune Global 500 environments. Supporting robust security multiple servers for greater performance Company, has designed the award-win- features, high call processing rates, and and reliability. ning Syspine™ Digital Operator Phone active directory, the VX can support the System an advanced IP PBX system that most demanding UC deployments. Host PBX building blocks on the Ring features Microsoft® Response Point™ Provider VoIP FabricTM. The VoIP Fabric phone system software specifically for Both Quintum and NET are Microsoft Gold lets you host an unlimited number of PBX companies with one to 50 employees. Certified Partners. Quintum is a Nortel building blocks. Combine hosted PBX build- Syspine features a powerful voice-recog- Developer Partner and an Avaya ing blocks to provide greater capacity, relia- nition system that offers SIP trunking for DeveloperConnection Partner, and NET is bility and performance for your customers. external VoIP calling, DID number, call his- an HP Business Partner. The PBX Fabric maximizes performance tory view, click to call and call restriction and minimizes your hardware costs. per phone. Syspine can be linked with a Qwest Communications (426) company’s internal phone directory as P / F: 800-315-2000 / 210-541-3069 RNK Communications (625) well as an individual’s Microsoft Office www.qwest.com/wholesale P / F: 781-613-6000 / 781-297-2091 Outlook® address book. The system was Qwest offers a unique and powerful combi- www.rnkcom.com designed for small businesses and is high- nation of voice and data solutions. Established as a facilities-based carrier in ly intuitive for easy learning and operation Customers worldwide are turning to 1997, RNK Communications™ is a full- and can be set up in a matter of minutes. Qwest’s industry-leading fiber optics and its service communications provider. RNK’s The Syspine Digital Operator A50 is a sin- spirit of service for quality products and unmatched operational efficiency, industry gle solution device that will connect up to superior customer experience. Qwest expertise, and technical innovation, eight standard telephone lines; it features wholesale services: competitive local enable it to offer a variety of customized a high-end, server-grade, fan-less design exchange carriers, enhanced service communications products and solutions. and can be installed anywhere. providers, incumbent local exchange carri- For additional information call 888-642- Businesses can add up to 50 individual ers, international service providers, internet 9831 or visit www.RNKcom.com. Syspine IP310 business phones to create service provides, resellers, cable service a complete, integrated small business providers and wireless service providers. SANGOMA (519) phone system with no additional licensing P / F: 905-474-1990 / 905-474-9223 fees. To learn how you can become a Redfone Communications LLC (OS 09) www.sangoma.com Syspine VAR please visit us at P / F: 786-544-1196 / 786-544-1110 Sangoma is a premium provider of PC- www.syspine.com. www.red-fone.com based telephony hardware and software Redfone is a hardware and software engi- products for proprietary and open-source- Quintum Technologies and Network neering firm dedicated to providing solu- based networking and telephony solutions. Equipment Technologies, Inc. (420) tions for the most demanding Open Source P / F: 732-460-9000 / 732-544-9119 based voice implementations in the World. Sangoma's telephony and data hardware www.quintum.com empower your PC to deliver superior audi- Quintum Technologies, LLC, a wholly Ring Carrier (326) tory quality when communicating with owned subsidiary of Network Equipment P / F: 650-694-4949 / 650-694-4953 public telephone networks. Technologies, Inc., manufactures Tenor www.ringcarrier.com VoIP MultiPath Switches and Gateways Ring ProviderTM is a complete VoIP solu- With Sangoma, you're not limited by your which support analog and digital commu- tion for your network. Ring Provider gives choice of application: Asterisk®, nications in enterprise and service you everything you need to to immediate- FreeSwitch™, CallWeaver™, Yate™. provider networks, offering H.323 and ly launch your private labeled VoIP busi- Incorporate our hardware into a high-qual- SIP-based support for IP telephony migra- ness with low CAPEX and OPEX. Ring ity, cost-effective PBX or simply route tion, legacy VoIP enablement, multi-office Provider is a complete, integrated, data. Sangoma – unparalleled price and VoIP, survivable branch office, Hosted IP turnkey, VoIP, video and Web services performance. PBX, SIP trunking, and unified communi- solution. Ring Provider is built with open cations applications. source and open standards. Open source Sansay (220) means Ring Provider is a fraction of the P: 858-678-0200 For nearly a quarter of a century, Network cost of competing systems. Ring Provider www.sansay.com Equipment Technologies, Inc. (NYSE: offers you unprecedented revenue gener- Sansay is an innovative developer of NWK), headquartered in Fremont, CA, has ating opportunities. advanced carrier VOIP infrastructure solu- provided voice and data communications tions. The company's products include equipment for enterprise and government Ring Provider easily scales to unlimited VOIP and video session control, call rout- multi-service networks requiring high per- numbers of enterprises and subscribers. ing, NAT/firewall/security and protocol formance and reliability. NET’s VX Series adaptation/translation solutions. is a line of feature rich, high performance Start with a PBX Building BlockTM. A PBX Sansay's comprehensive solutions allow VoIP switching gateways. The VX offers Building block is a stand alone PBX. You customers to create "open but secure"
62 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 1:29 PM Page 63 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:31 PM Page 64
Exhibitor Descriptions
(Booth Number in Parentheses) (Communications Developer Exhibitors highlighted in Green)
connections between their networks and SiTel Semiconductor (MR3) Spracht (647) those of their VOIP carrier partners, and to P / F: 1-888-SITEL-SC / 408-432-7235 P / F: 918-294-0036 / 650-318-8060 allow "open but secure" access to by www.sitelsemi.com www.spracht.net enterprise and residential subscribers via SiTel Semiconductor BV was established in Spracht is the acoustic division of parent public Internet and/or VPN. June 2005, following a management buy-out company ODI (http://www.odi.net), a recog- Sansay's key executives were founders from National Semiconductor Corporation. nized leader in digital imaging, acoustics, and founding members of Nuera Headquartered in ‘s-Hertogenbosch, The LCD image display, and other consumer Communications where, from 1995-2002, Netherlands, SiTel is a fabless semiconduc- electronics. Founded in 1993, Silicon Valley they led teams responsible for product tor company with design centers in The based ODI has developed bestselling prod- management, engineering, marketing, Netherlands and Greece along with regional ucts, such as the Connectix Quickcam, for strategy and business development. sales offices in Hong Kong, Japan and the both Fortune 100 companies and technolo- U.S. The company specializes in the design, gy notables such as Palm and Kensington. Seawolf Technologies, Inc. (631) manufacturing and marketing of high-per- Spracht is currently positioning the Aura P / F: 516-393-2150 / 516-393-2153 formance CMOS solutions for digital cord- Mobile BT and Aura SoHo for businesses www.seawolftech.com less and corded communication and is the with conferencing needs. Seawolf Technologies, Inc. is a leading world’s number one DCT supplier for cord- Telecommunication and Internet Service less voice, real-time data and VoIP. Stratus Technologies (547) provider offering complete voice and data P / F: 978-461-7619 / 978-461-3620 solutions for the next generation networks. snom technology AG (651) www.stratustelecom.com Highly integrated software, hardware and ter- P / F: 978-686-1531 / 978-686-1797 Stratus is a provider of converged VOIP mination solutions enable their customers to www.snom.com solutions and services for telecommunica- capitalize on revenue opportunities in the snom technology AG develops and manu- tions service providers. By helping its cus- convergence market of voice and data servic- facturers Voice-over-IP (VoIP) telephones tomers connect their world using innova- es by accelerating time-to-market and reduc- based on open standard for enterprise tive solutions that they can trust and back- ing their development and operational cost. communications. ing it with people they can count on, the Stratus Technologies Telecommunications With their business locations in both the snom phones can be operated with a Group is making convergence simple. US and China, they focus on the world’s large number of compatible IP-PBX that Stratus Technologies solutions are two largest communication markets, offer- support the SIP (Session Initiation installed in 14 of 20 of the world's largest ing a wide range of telecommunication Protocol), giving customers a great choice carriers. Stratus has 27 years of expertise services, such as online billing and prepaid for enterprise communication systems. in server and services technology and has calling card platforms, voice over IP (VoIP) been a trusted solutions provider to cus- solutions, global termination, international Recognized for its high-quality, customizable tomers in telecommunications, manufac- call forwarding and callback, domestic and and cost-effective business solutions, snom turing, life sciences, financial services, international long distance service, nation- is also differentiated by the company's ten- public safety, transportation & logistics al wide 800/888/toll free service. year history in the VoIP industry, and its ded- and other industries. For more informa- ication to high security standards. tion, visit www.stratustelecom.com. Their mission statement is, “We bring new The devices are suitable for use in all busi- technologies into your business.” They are ness environments ranging from home Synway (ComDev 117) committed to keeping customers on the offices to small- and medium-sized enter- P: 8.6571888606e+012 cutting edge of technology. prises and large corporations. snom also F: 8.6571888509e+012 works directly with carriers, Internet Service www.synway.net SimpleSignal (642) Providers, and OEM customers. The com- Synway specializes in designing hard- P / F: 800-873-7670 / 866-456-4720 pany is gloabally present through branch ware/software building blocks for use in www.simplesignal.com offices and a distribution partner network. Computer Telephony Integration (CTI) SimpleSignal is a next-gen telco service applications, such as IVR, Call Center, provider that allows developers to integrate SoTel IP Services (133) Recording, Unified Messaging and Value- voice features into Web applications, such P / F: 314-787-1800 / 314-787-1769 Added Service (VAS) in both PSTN and IP as Microsoft hosted exchange, www.sotelips.net environments. Our products feature rich Salesforce.com, Facebook, and the SoTel IP Services is an ITSP offering a full media processing resources including iPhone. Our resellers benefit by being able suite of VoIP products for SMB and Enterprise Fax, Conferencing, Codecs, Echo cancel- to sell the latest innovations in cloud based customers through agent resources. lation and call control with an array of sig- communications to SMB's worldwide. naling capability for SIP, SS7 packets, Spenser Communications, Inc. (544) ISDN and CAS in worldwide SIP PRINT LLC (444) P / F: 800-454-4442 / 626-593-3232 IP/T1/E1/Analog networks. P / F: 888-888-4108 x107 / 888-888-4028 www.spensercommunications.com www.sipprint.com Telecommunications provider In the past two decades, Synway has SIP PRINT is the worlds best VOIP/SIP attracted CTI solution providers through based voice recording system. superior service, field-proven products and matchless pricing for the highly reli-
64 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 1:33 PM Page 65 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:35 PM Page 66 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:37 PM Page 67 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:40 PM Page 68
Exhibitor Descriptions
(Booth Number in Parentheses) (Communications Developer Exhibitors highlighted in Green)
able Telco and enterprise communications industry-leading architecture, flexibility Our powerful, scalable, and affordable platform. With internally coordinated and scalability. Our platform delivers the solutions are the ideal set of tools for Maximum Support System (MSS), our industry’s fastest time-to-market and a developers, engineers, integrators, quality service engineers provide pre-sales con- vital competitive edge. Our customers are assurance specialists, and network sulting, development support, and after- developers building carrier-grade VoIP administrators. As one of test and meas- sales service, so you can monitor the and TDM solutions. urements earliest pioneers, Touchstone service process effortlessly. Synway's has been proudly serving the communica- competitive pricing will ensure your TeleMatrix / Scitec (443) tions industry since 1989. matchless competitiveness in any project P / F: 719-638-8821 / 719-638-8815 bidding or distribution-channel expansion www.telematrixusa.com tw telecom (552) globally. Our products have been applied A Leader in Hospitality and Business P / F: 213-929-2100 / 213-929-2160 by hundreds of customers worldwide. Telephone manufacturing. VoIP, Digital www.twtelecom.com and Analog sets available. tw telecom delivers the most advanced Taqua LLC (637) The 3300IP corded & 9600IP cordless network provider solutions on the market P / F: 972-692-1800 / 972-437-2762 hospitality, and IP550 & IP100 business to a wide spectrum of businesses and www.taqua.com terminals are SIP compatible and reason- organizations across the US. Since 1993, Taqua's switching and enhanced appli- ably priced. we have built a legacy of success through cations are are deployed by wireline, exceptional customer carer, remarkable cable and wireless carriers as next-gen- Tigerpaw Software (648) products and powerful networks. These eration end-office exchanges with P / F: 402-592-4544 / 402-592-7317 strengths enable us to deliver scalable enhanced IP and Web 2.0 communica- tigerpawsoftware.com solutions that help customers improve tions solutions. Taqua’s lowers switching Tigerpaw is an award-winning, all-in-one their business metrics. deployment and operational costs, while business software system that seamlessly delivering the world's most advanced integrates to popular accounting pro- U4EA Technologies (542) new IP-based services. grams. Tigerpaw helps converged solution P / F: 15102793355 / 15106870006 provides successfully streamline and www.u4eatech.com Telcobridges (ComDev 619) manage their quoting, sales, marketing, U4EA Technologies is a leading provider P / F: 450-655-8993 / 450-655-9511 installation, technicians, service and of Multi-Service Business Gateways that www.telcobridges.com administrative functions such as purchas- enable service providers to deploy highly TelcoBridges provides the best technolo- ing, invoicing, inventory. All Tigerpaw func- integrated, secure, and wireless IP com- gies telecom solution developers can use tions integrate mobility, web and GPS munications solutions to SMB customers. to realize their bright ideas in order to cre- technology, arming Telecom and IT U4EA’s all-in-one CPE devices, supported ate a clear future. Managers with the tools to improve cus- by the company’s patented QoS technolo- tomer interactions, bill faster and stream- gy, ensure the optimal delivery of con- Our customers are telecom solution devel- line operations top to bottom. verged voice, data and video services. opers building carrier-grade VoIP or TDM solutions for the media gateway, switching Time Warner Cable Business Class (414) Vitelity Communications - Wholesale and value-added services markets. P: 703-345-3642 Carrier Services (219) www.twcbc.com P / F: 888-898-4835 / 303-991-7977 By supplying the industry’s most pioneer- Time Warner Cable Business Class, a divi- www.vitelity.com ing hardware and software products, sion of Time Warner Cable (NYSE: TWC), Vitelity Communications is a rapidly grow- TelcoBridges is on its way to become the offers a full complement of business com- ing leader in Wholesale VoIP services. preferred supplier of telecom platforms. munications tools to small and medium- Whether you are servicing SMB or resi- Founded in 2002, TelcoBridges and its sized businesses and enterprise-sized com- dential, we have the products and servic- customers have deployed systems in panies. Its data, voice, video and security es your customers want, including: more than 35 countries for some of the solutions are enhanced by award-winning Origination, Global Termination, DIDs world’s largest telecom operators. customer service and local support teams. (8,000 rate centers), Toll Free, vFAX, Leased PBX, e911, etc. Robust API and Headquartered in Montreal, Canada, Touchstone Technologies, Inc. (526) user portals are also available. where TelcoBridges performs its R&D and P / F: 215-672-6550 / 215-672-6551 production activities, the company has fur- www.touchstone-inc.com VIXXI Solutions, Inc. (536) ther sales representation and technical Touchstone Technologies specializes in P / F: 972-791-0911 / 972-717-9099 support staff in three regional offices: USA delivering state-of-the-art solutions that www.vixxisolutions.com (San Jose, CA), China (Hong Kong and enable our customers to bring their prod- Completed and launched in the early 2nd Beijing), and Korea (Seoul). ucts and services to market with confi- quarter of 2007, VIXXI’s national IP-based dence. Leveraging our diverse customer E911 solution, the VIXXI Geospatial E911 Our expertise is carrier-grade telecom base, our products assure interoperability Routing System™, truly represents a pro- platforms for media gateway, switching with a wide array of industry-leading voice cessing breakthrough for the emergency and VAS solutions. Our products provide and video applications and equipment. network system. Composed of the
68 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 1:42 PM Page 69 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:44 PM Page 70
Exhibitor Descriptions
(Booth Number in Parentheses) (Communications Developer Exhibitors highlighted in Green)
EG200™ and VIXXI-Link™ service, this VoIP Logic (435) tionality, Speech Recognition + TTS solution meets the recently passed U.S. P / F: -5288 / -7901 options, and hosted voice applications House 911 Modernization and Safety Act. www.voiplogic.com built to reduce agent call time and VoIP Logic is a leading global provider of increase caller satisfaction. The VIXXI EG200 arrives at the PSAP loca- VoIP Managed Services and Solutions. tion completely configured requiring only a The company enables telecommunica- OASIS Web Station comprises solutions broadband connection, and a few minutes tions service providers worldwide to build that enable organizations to extend agent of time. VIXXI-Link includes a web portal for and manage customized, flexible and functionality regardless of where they are end user registration, total ALI management scalable IP telephony rollouts. From VoIP located and integrate into existing soft- with MSAG validation and ERDB functions, Managed Services featuring best-of-breed ware and systems. and emergency call routing. VoIP systems to its award-winning Cortex® middleware, VoIP Logic provides WBS Connect (543) VOCALCOM (226) a comprehensive set of ROI-sensitive P / F: 866-927-2669 / 720-528-7849 P / F: 514-733-6444 / 514-733-7999 solutions for service providers looking to www.wbsconnect.com www.vocalcom.com use VoIP technology. Since 2002, WBS Connect has been provid- Over the past 10 years, Vocalcom has ing high bandwidth Internet connections and provided world-class contact center VoIPConsultants.biz, LLC (343) data networking services worldwide. WBS solutions. With a global presence in 37 P / F: 847-230-9225 / 847-352-5351 Connect leverages expert network engi- countries and over 2500 clients using www.voipconsultants.biz neers and global carrier partnerships to cus- our systems daily, Vocalcom occupies a VoIPConsultants.biz, LLC is the leading tomize flexible and scalable customer solu- leadership position in today’s call center agency for private label VoIP services in tions. Product and service areas include: marketplace. the United States. Our founder has 4+ • IPv4 and IPv6 Gig and 10Gig Internet years experience in private label VoIP and access Within the Vocalcom product portfolio list can help you understand the requirements • Wide area network transport you will find the latest ACD, IVR, PREDIC- of getting into the business. So whether its • Worldwide data center colocation ITVE DIALING, HOSTED SOLUTIONS, a turnkey solution, one that integrates • Custom network design, build, and CALL RECORDING, CTI, SCRIPTING existing carriers, or you require customized management consulting SCREEN POP, SPEECH ENGINE, HOST- development, we have you covered. ED SOLUTIONS, VOIP/HMP ENGINE, With its corporate headquarters in Denver, REPORTING, SUPERVISION AND EMAIL VoIPstreet (243) WBS Connect has an extensive technolo- MANAGEMENT. Together these next gen- P: 1-888-204-VOIP (8647) gy framework built throughout North eration technologies can be bundled with www.VoIPstreet.com America, Europe, and Asia. The company Vocalcom’s software architecture to provide Your total VoIP solution. Visit us at Booth is also working to expand its presence in turn key solution for all industry segments. #243 to learn more. South America and the Middle East. WBS Hermes addresses itself to all industry sec- Connect continues to deliver premier solu- tors that directly target customer interac- Volt Delta Hosted Solutions (306) tions to customers, making its mark in the tions: sales, marketing, collections, cus- P: 877-899-9950 industry with consistent yearly revenue tomer services and telemarketing. www.voltdelta.com growth in the triple digits. VoltDelta Hosted Solutions brings togeth- Hermes.Net is an integrated, full-featured er VoltDelta’s 30 years of experience in Wyde Voice, LLC (532) multi-channel contact center solution delivering Directory Assistance to all of P / F: 866-508-9020 / 562-437-1422 based on a single IT platform. The major the major telecom companies in North www.wydevoice.com/index.html advantage of this unique architecture is American and Europe with our state of the WYDE develops 16KHz, wide-band voice that it combines all separate contact cen- art contact center platform, applications applications for companies of all sizes. We ter elements. It is a flexible platform specif- and functions. offer turnkey products with customizable ically designed to be integrated with your features at the most cost effective price existing infrastructure and IT applications. At Contact Center 2.0 VoltDelta Hosted point on the market. We specialize in bring- Hermes.Net is a completely browser- Solutions is announcing OASIS On-Call: ing high-quality voice to complex, multi- based platform enabling you to access all hosted range integrated products and speaker / multi-listener environments. contact center functionalities through a platform for automated speech and con- standard Internet browser. tact center services, designed to enable XO Communications, Inc. (635) organizations to achieve rapid implemen- P / F: 703-547-2000 / 703-547-3611 All of our office locations, and throughout tation, take up and usage via a per seat www.xo.com our development and sales operations, and or minute model without high capital XO Communications offers small, medi- Vocalcom maintains a deep commitment investment. Some of the products in the um, enterprises and government cus- to our customers. Our solutions have On-Call portfolio include: tomers advanced IP and networking solu- allowed our customers to efficiently serv- tions to maximize performance and simpli- ice their clients by using advanced feature, OASIS Voice Self-Service is a next gen- fy management of their networks. And, rich functionality and superior stability. eration IVR solution including CTI func- when it comes to implementing high-
70 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 1:46 PM Page 71 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:53 PM Page 72
Exhibitor Descriptions
(Booth Number in Parentheses) (Communications Developer Exhibitors highlighted in Green)
bandwidth applications or migrating to a Xorcom products to provide added value and 500 agents. More than 2500 SMBs converged network, XO leverages its to their end users. across 25 countries use Zeacom’s busi- extensive nationwide and metro networks Xorcom engineers are part of the world- ness communications software to improve to deliver end-to-end solutions and high- wide Asterisk development team and communication, collaboration and produc- demand enterprise services. cooperate with the main players in this tivity. For more information about lead field. The Astribank driver (xpp-Xorcom products such as rich and mobility- Xorcom (OS 04) Peripheral Protocol) has been a standard enabled presence, or SIP-based confer- P / F: 866-XORCOM-1 / 623-516-8697 component in the DAHDI (formerly Zaptel) encing, visit www.zeacom.com www.xorcom.com package since the release of Asterisk ver- Founded in 2004, Xorcom is a privately- sion 1.2.4 in February 2006. Zehu Technologies (247) held IP-PBX manufacturer. Xorcom har- Xorcom sells its products via a worldwide P / F: 866-938-9348 / 1-413-641-3430 nesses the power of Asterisk® Open distribution channel, OEM partners, and a www.zehu.com Source IP-PBX – the most rapidly devel- sales office in the USA. Zehu develops biometric voice verification oping telephony platform in the world – to technology that enhances security far design and produce leading-edge hard- Zeacom Communications Center (520) beyond traditional password authentica- ware telephony solutions for commercial P / F: 800-513-9002 / 800-513-5874 tion. We pride ourselves on providing our installations. Today, Xorcom offers the www.zeacom.com OEM partners with the tools they require widest and most flexible range of solutions Zeacom has successfully pioneered to easily integrate the Zehu technology and hardware platforms in the Asterisk award-winning software applications that into their products. If you are looking to market. System integrators, telecom deliver Unified Communications solutions enhance your current application or plat- equipment manufacturers, and customer for organizations with up to 2500 desk- form with the latest in authentication tech- premise telephony and VoIP providers use tops, and contact centers with between 5 nology, come visit us and learn more.
Visit the Exhibit Hall. *2008 Toyota Prius Hybrid Drawing - Find Solutions and You Could Win a Thursday, September 18, 4:55pm, at the New Prius Hybrid! conclusion of Exhibit Hall hours. 1. Pick up your entry card at the registration counter when you arrive. 2. Visit each booth listed on the card, review their offerings, and receive a stamp from each booth. 3. Collect all stamps, then drop your completed card into the entry bin in the exhibit hall. 4. *YOU MUST BE PRESENT AT THE DRAWING ON THURSDAY, SEPTEMBER 18th. 4:55 PM TO CLAIM YOUR PRIZE!
Prius Giveaway Sponsors:
72 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 1:55 PM Page 73 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:55 PM Page 74 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:56 PM Page 75 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:57 PM Page 76
Q&A With Aculab
Aculab’s Chris Gravett look forward to seeing from Aculab in the Prosody X boards. GroomerII is primarily a Discusses Company, coming year: signaling and media gateway for carriers and Communications • Video support on our Prosody media pro- service providers, ideally suited to SS7-to-SIP Market cessing family interconnection. • Improvements to licence management for TMC president and Prosody S, our HMP product The attendees will see the display of ApplianX ITEXPO Conference • T.38 fax support IP Gateway and ApplianX Gateway for Chairman Rich • Prosody S with Linux support Microsoft Office Communications Server Tehrani recently had • Further variants within the ApplianX range 2007. ApplianX is a range of deployment- the opportunity to ask Chris Gravett, Sales ready appliances designed for infrastructure and Marketing Director at Aculab about RT: How do you see the communications roles in converged telecommunications net- the company’s achievements and goals market evolving? works of enterprises, data centers and serv- over the next year as well as what Aculab ice providers. will be exhibiting at ITEXPO this week. CG: The communications business model is now undoubtedly IP centric. Carriers have RT: What sorts of companies should come to Aculab offers a portfolio of enabling technolo- moved to IP in their core networks and, in your exhibit? gies for VoIP developers and systems integra- spite of doubts over the relative penetration of tors to help them produce communications IP into the user base, over 70 percent of CG: Anyone who is developing multimedia solutions that bring value, reduced costs, equipment lines shipped support IP. And, applications and solutions for IP, PSTN and increased customer satisfaction and a com- despite what the H.323 Forum might say, I’m mobile networks should visit the Aculab petitive advantage. convinced the majority of these are SIP. booth. We have the complete range of prod- ucts and services to meet your needs. Aculab RT: What has been your company’s biggest Mobile penetration has increased, too. In has the most comprehensive technology suite achievement in 2008 so far? Singapore, for example, it’s 125 percent and to satisfy companies who are servicing a host elsewhere in the world, it’s also over 100 per- of sectors including: call progress analysis; CG: Our biggest achievement has been the cent as many users have more than one SIM. contact centers; fax broadcast; conferencing; success of Prosody X, established as the Worldwide penetration now exceeds 50 per- MAG and emergency services. These exam- ‘technology of choice’ in four major sectors; cent. At well over 3 Billion, the number of ples reflect some of the many applications conferencing, fax, contact center and military mobile phones on the planet equates to over and services where Aculab’s communications communications. Prosody X is now clearly half the global population number. products and core competencies have deliv- the global market leader for communications ered significant added value to our customers enabling technology used in IP, hybrid and More than 3 out of every 10 Americans now and partners. TDM converged communications solutions. rely solely on a mobile handset for their Aculab’s record breaking performance in fis- telephony needs. Significantly, more than 84 RT: Why should customers choose your com- cal year 07/08 (12 months ending June percent of Americans are apparently now pany’s solutions? 2008) reflects the outstanding success of wireless subscribers. And, with 2007 becom- Prosody X. ing the year when worldwide mobile ship- CG: Aculab not only has the most compre- ments exceeded 1 Billion for the first time, I hensive suite of IP and TDM media process- The launch of the ApplianX range of prod- predict an entirely mobile future. ing products to satisfy our customer needs, ucts has also been extremely well received. but also offers the broadest range of pre- and The ApplianX IP Gateway and ApplianX Further evidence for this comes from mobile post-sales support services. Key differentia- Gateway for Microsoft Office carriers as they determine how to move from tors include: bespoke pre- and post-sales pro- Communications Server 2007 have both cre- GSM to LTE and/or WiMAX for their 3.5/4G fessional services, consultancy and training; ated much interest and demand in their services. Voice usage is shifting and it won’t unlimited post sales technical support, a respective target markets. be long before more than two-thirds of traffic Web-based knowledge base and interactive is wireless. It’s not hard to deduce that there user forum; and a long established partner RT: What can we expect to see from your is a market for mobility and there is no ques- marketing program, ensuring that our cus- company for the next 12 months? tion we are in a rising industry that is going to tomers achieve success at every stage of be increasingly powered by IP, broadband their product’s life cycle. CG: We focus on our customers and we are and some kind of mobile device. willing to listen and invest in the technology In addition, Aculab is proud of its longevi- they need to be successful. One of the key RT: What will attendees see in your booth on ty— celebrating 30 years in business this areas that sets Aculab apart is our ability to the exhibit hall floor? year — private ownership and independent respond to customers’ near-term require- status, which all mean true flexibility can be ments through our Request for Change CG: We will display our flagship products, the exercised to meet our customer’s needs at (RFC) process. This process is designed to Prosody X family of media processing boards. every opportunity. allow our customers to ask for product For developers of VoIP and PSTN telephony enhancements to target specific opportuni- solutions, Aculab’s Prosody product range ties and is probably the key point that is provides feature rich and high-density media Aculab is a Diamond sponsor of Internet brought out when our customers refer to processing, call control signaling and digital Telephony Conference & EXPO — the Aculab as providing good support. network connectivity. biggest and most comprehensive IP com- munications event of the year. Visit Aculab In terms of new products and features on the We will also display GroomerII, a system level at booth #314 in the exhibit hall. horizon, here are a few things that you can performance packed product, based on our
76 September 16-18, 2008 • Los Angeles Convention Center • Los Angeles, California IT_EXPO_SD_Final:Layout 1 9/3/2008 1:57 PM Page 77 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:58 PM Page 78 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:58 PM Page 79 IT_EXPO_SD_Final:Layout 1 9/3/2008 1:59 PM Page 80 IT_EXPO_SD_Final:Layout 1 9/3/2008 2:00 PM Page 81 IT_EXPO_SD_Final:Layout 1 9/3/2008 2:01 PM Page 82 IT_EXPO_SD_Final:Layout 1 9/3/2008 2:01 PM Page 83 IT_EXPO_SD_Final:Layout 1 9/3/2008 2:02 PM Page 84