American University of Beirut E-Government in Lebanon: the Case of Websites of Lebanese Municipalities
AMERICAN UNIVERSITY OF BEIRUT E-GOVERNMENT IN LEBANON: THE CASE OF WEBSITES OF LEBANESE MUNICIPALITIES by RATIBA HABIB KASSEM A thesis submitted in partial fulfillment of the requirements for the degree of Master of Arts to the Department of Political Studies and Public Administration of the Faculty of Arts and Sciences at the American University of Beirut Beirut, Lebanon April 2019 ACKNOWLEDGEMENTS It is a great pleasure to write this section of my thesis as I get to thank all the wonderful people who have helped me, in one way or another, accomplish this work. First, I would like to thank Dr. Tania Haddad, she provided me with a sense of direction every time I felt lost. Her continuous support and motivation gave me the needed boost every time I felt I hit a dead end. She made me a good researcher. I also would like to thank the committee members, Dr. Roland Riachi and Dr. Alain Daou, they were helpful and their pleasant and understanding attitude gave me the required support to work on the thesis. Their valuable comments were essential for the completion of this work with quality standards that I feel proud of. Finally, I am eternally grateful to every member of my beloved family. I thank them for always being supportive, loving, and caring. I thank them for always being there when I needed them. I particularly thank mom, my brothers: Omran, Mustafa, Jihad and Abbas, my sisters: Neamat and Mariam and my sisters-in-law: Fatima and Dana for their continuous support and encouragement and for all the smiles they drew on my face, especially when I‘m working on my thesis.
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