ANNUAL REPORT 2018 - 2019 Cover photo by: Mehrraz Ahangar our vision A strong community where all belong and thrive. Community House (NYCH) is committed to building strong, vibrant commu- nities – serving over 20,000 residents in northwest every year. We help trans- form lives by working with people, understanding their needs, and supporting them in achieving their goals. For over 28 years, we have been opening doors for new Canadi- ans; supporting youth, parents and seniors in becoming active, engaged citizens; and creating opportunities for residents to improve their lives and lead positive change in their neighbourhoods. WHAT’s INSIDE

11 A MESSAGE FROM OUR EXECUTIVE DIRECTOR & BOARD PRESIDENT

3 REFUGEE INITIATIVES

5 CIVIC ENGAGEMENT TEAM GETS OUT THE VOTE! 7 LOTHERTON YOUTH COUNCIL

9 ALL FOR SENIORS

11 INNOVATION AT NYCH

13 TRUTH & RECONCILIATION WORK AT NYCH

15 VOLUNTEERING AT NYCH

17 OCASI AWARD 18 IMPACT METRICS

19 THANK YOU TO OUR FUNDERS & DONORS

22 SCOTIABANK TORONTO WATERFRONT MARATHON

23 OUR BOARD OF DIRECTORS

24 FINANCIAL STATEMENT a message from our executive director & board President

We’re always proud and excited to share with several new members and will introduce you the highlights of our work and experiences them at our Fall AGM. from the past year. As you’ll see from the rest of our annual report, our staff and volunteer A second goal was to begin developing teams have been busy working with the amaz- our next strategic plan, which will carry us ing members of our community and have intro- through the next five years. While many duced some new and exciting initiatives. We strategic plans focus on the business at have continued to expand our civic engagement hand, our vision for this plan is to push those work and our work with refugees and began boundaries and explore our greater vision a new project called Grounded Space – all of for our community and for NYCH. We are which are showcased in the following pages. committed to creating a culture of innovation, which we believe should start with the lead- Much of the work of NYCH’s Board of Directors ership of the organization. This is an exciting and senior management over 2018 and early process and we look forward to producing a 2019 has focused on some ‘behind the scenes’ strategic plan that will build on our strengths, projects, including the Board’s goals, our strate- enable us to flourish during turbulent times, gic priorities, and the development of our new and challenge us to aim higher. theory of change and evaluation framework. This work is designed to further strengthen the orga- Finally, the Board identified the need to learn nization, and position us to continue to grow and more about the context in which we do our provide top quality services to our community. work – the trends and issues happening at the municipal, provincial and federal levels The Board of Directors worked toward several that impact everything we do. We sought in- key goals last year, one of which was to recruit put and advice from experts across the sec- new members to the board, as some of our ex- tor and had many lively conversations about perienced directors had finished their terms. Our the changes in the non-profit sector, and how Board Development and Recruitment committee they affect NYCH and the communities we began a thorough and ongoing process of defin- serve. This is an ongoing process that will ing the skills and qualities we need at the board broaden our perspective on how best to level, reaching out to find qualified candidates, navigate the current climate and plan for the and conducting interviews to ensure we bring future. passionate, curious and dedicated individuals onto our team. We’ve been thrilled to welcome In 2018, the senior leadership team, along

1 NYCH Annual Report 2018-2019 Detail from Letters to Kipling. Painting by Afebuame G. with the Board and staff teams, developed our munity members to create positive change in new Theory of Change, which articulates a vision challenging times. They take on new respon- for what we want to accomplish and how we’ll sibilities and continue to learn and grow all get there. It also outlines a map of the different while delivering an incredibly high standard pathways people can take through our organiza- of service. We are also extremely thankful for tion to achieve their goals. Our Theory of Change our team of volunteers, who continue to pro- helps us to improve our services, and gain clarity vide support across NYCH in so many ways, about where and how our work makes a differ- and bring an astonishing range of skills and ence. This, in turn, allows us to better serve our experience which benefit our community and community and its changing needs. You can see our organization. our Theory of Change on our website at nych.ca/ theory-of-change. We look forward to another year of excit- ing and innovative work, continuing to build Additionally, we spent considerable time creat- towards our vision of a strong community ing an evaluation framework and becoming more where all belong and thrive. evidence-based in our planning and reporting. This work gives structure to the data we’ve al- Many thanks for your ongoing support, ways collected and provides us with richer data about the impact of our work and the needs of our community. It also enables us to make more informed decisions, and more effectively high- light the difference we make in people’s lives.

We cannot reflect on the past year without think- ing of all the people who have made our work possible. We are so grateful for the amazing work of our staff, who continue to work with our com- Shelley Zuckerman Nina Chandarana Executive Director Board President

NYCH Annual Report 2018-2019 2 refugee initiatives

2018 – 2019 has been an exciting year for the ref- like food, housing, and supplies - espe- ugee initiatives team as we continued our work cially for children. Our settlement workers with refugee communities through after-school have been actively involved in providing re- programs, summer camps, financial literacy pro- sources and information, ranging from trips grams, employment workshops, and wellness to Value Village, to filling out work-permit and self-development groups. applications. NYCH staff organized a win- ter holiday party at the shelter in 2018 In addition to providing settlement services, the and distributed gift baskets and winter team focused on building confidence in adults clothes generously donated by RioCan and and young people who are experiencing a dras- community members. The party was a time tic change in social and economic status. They of fun and laughter, and a much-needed created safe spaces for participants to work break from the stresses of everyday life at through personal and shared trauma and offered the shelter. opportunities for partners and families to connect with each other and the community. During 2018 – 2019, we have provided op- portunities for participants to share their Through the use of digital storytelling, stories and talent with larger audiences in photovoice, art, music, and theatre, children and the city. After learning to make and play youth explored themes such as identity, self-ex- instruments with the Canadian Arab Or- pression, and the importance of personal and chestra and Arts Etobicoke, the children’s shared narratives. Participants were able to pro- group performed at the Foodie Festival host- cess difficult experiences of grief, loss, and dis- ed by Rexdale Community Health Centre. placement in creative and artistic ways. Addi- The youth and women’s wellness groups tionally, community members have come to trust presented their paintings at the Capital and bond with staff and each other, creating an One headquarters downtown in an exhibi- atmosphere of family and friendship. This has tion titled, The Colors Within - Sharing Ref- helped reduce stigma around mental health and ugee Stories through Art. These opportu- wellness, and indicates that community members nities have helped build confidence and are becoming more open to seeking support. a sense of belonging in the participants as they begin to take ownership of their We have seen a great need for settlement ser- stories and new identities. vices and support in shelters that house refu- gees with increasing demand for basic needs NYCH hosted a community awareness

3 NYCH Annual Report 2018-2019 Youth at the opening reception of The Colors Within - Sharing Refugee Stories through Art

event in April 2018 called Once Upon a Ref- While our work with the refugee com- ugee in recognition of Refugee Rights Month. munity has been encouraging there is Community members shared their experienc- still much to do. In the midst of the worst es of displacement and resettlement through global refugee crisis the world has seen, and storytelling, digital stories, music, and art. growing intolerance to the refugee situation, The evening was a powerful and moving we must create space and opportunities for testimony to the strength and resilience of refu- those who risk everything to survive. gees.

NYCH Annual Report 2018-2019 4 civic engagement team gets out the vote!

2018 was an important year for our city and prov- NYCH staff facilitated a Democracy Talks ince with the municipal elections held in October workshop for municipal council candidates and the general elections held in June. of Ward 8 before they answered questions The Civic Engagement team, with the support of from the audience at the all-candidates Toronto Neighbourhood Centre’s (TNC) Neigh- meeting that the staff helped organize. Can- bourhood Votes Grant, facilitated non-partisan didates worked together to visualize their get out the vote campaigns in three neighbor- ‘ideal’ Toronto, an activity that helped can- hoods - , Lotherton, and Nep- didates think of a shared vision for the city. tune. The team also worked with the Village Blog- Working closely with community leaders and gurls and Lotherton Youth Council to remind Lawrence Heights Inter-Organization Network and encourage residents to vote using co- (LHION), the team planned and implemented a lourful sidewalk chalking and posters and series of democracy engagement activities that celebrated the right to vote and the meaning engaged 640 community members across differ- of democracy during a Harvest Community ent programs and sites. Change event.

Democracy Talks - a series of activity-based dis- We are proud to report that the City of cussions - offered residents an opportunity to ex- Toronto officially thanked members of the plore issues that mattered to them, and how the Civic Engagement team for their contribution coming elections would impact their lives and to the 2018 Election Outreach Network at a community. recognition event held in January 2019.

Vote Pop-Ups provided first-time and infrequent Voting can be a complex and daunting ex- voters a chance to become familiar with the vot- ercise for residents who are unfamiliar with ing process. the Canadian electoral process or are over- whelmed with the information they receive Lobby Information Tables, Ready to Vote infor- during elections. Thanks to the dedicated mation boards, and door knocking provided rid- work of the Civic Engagement team, res- ing specific information to residents so they could idents were able to identify the issues that make informed decisions when it came time to mattered to them, access and process infor- vote. mation about the elections, get excited about voting, and make their voices heard.

5 NYCH Annual Report 2018-2019 Participants visualize their ‘ideal’ democracy with playdough

NYCH Annual Report 2018-2019 6 lotherton youth council

The Lotherton Youth Council is the brainchild kids learn to read and converse in fun and in- of the Village Bloggurls - a weekly girls’ lead- teresting ways, and help young people build ership and media literacy and production pro- facilitation and leadership skills. gram at Lotherton. Responding to the need for more youth-friendly programs and services in Civic Engagement is an important theme their community, the Village Bloggurls created for the council. The youth organized work- the Lotherton Youth Council - a group of young shops and activities to raise awareness people who would facilitate programs for youth about community issues, voting information at Lotherton. and different ways to be civically engaged. These workshops led to the production of a In their first year, the Lotherton Youth Coun- podcast about young voter apathy and how cil worked on three big projects - Little Lother- youth could get involved, even if they are ton Libraries supported by Laidlaw Founda- not of voting age. tion, Lotherton Youth Action Workshops, and Village Votes - Junior Edition. The Lotherton Youth Council partnered with NYCH staff to raise awareness about voting The council felt the need for a library in their and hosted a youth-friendly post-elections community that would provide young people party to analyze the results of the municipal with cultural and age-appropriate reading ma- election. Village Votes - Junior Edition of- terial since the nearest library to this high-rise fered youth a sense of belonging and a safe neighbourhood is a 30-minute walk away. With space to come together to discuss decisions the support of Laidlaw Foundation’s Youth Direct that would affect their future, and how they

Action Grant, they were able to bring Little Free can make their voice heard. As one partici-

Libraries to their community. The way the librar- pant said, ies work is simple - if you take a book, you leave “ a book behind. The community is enjoying using You should care because your vote these libraries and many residents have made “ will decide how you will live! donations towards them.

The council also holds monthly reading activi- The Lotherton Youth Council definitely cares ties for young children to promote literacy and and are making a difference in their commu- language learning. These creative sessions help nity.

7 NYCH Annual Report 2018-2019 Little Lotherton Library at Lotherton Pathway Photo by Jean Boampong Photo by Jean Boampong

NYCH Annual Report 2018-2019 8 ALL FOR SENIORS

NYCH launched a new program for older adults NYCH staff, in partnership with Unison Health called Active Living and Learning (ALL) for Se- & Community Services, Youth Empowering niors in 2018 with the help of a generous grant Parents (YEP), seniors’ organizations and from the Ontario Sport and Recreation Communi- ethnocultural/faith-based groups offered a ty Fund (Ministry of Tourism, Culture, and Sport). variety of informational workshops through the year. Topics included fall prevention, ALL for Seniors provides free physical activities, healthy eating, hypertension management, wellness, and digital literacy opportunities to se- and diabetes, as well as how to protect one- niors (55 years and older). The program is a safe self from fraud and elder abuse. and welcoming space for seniors to stay healthy, connect with other seniors, learn new skills, and ALL for Seniors engaged over 50 volunteers have fun. to assist with the program, most of whom were below the age of 30. Youth volun- In 2018-2019 ALL for Seniors engaged 300 se- teers provided digital literacy assistance to niors in northwest Toronto, with 15 free and acces- seniors, from helping them to use their sible, seniors-focused fitness, dance and health phones to taking online courses. Both seniors programs in 11 different neighbourhoods, most and youth have enjoyed this opportunity for of which fall within zones designated as ‘Neigh- intergenerational connection and learning. bourhood Improvement Areas’ by the City of To- ronto. Seniors participated in a range of physical All for Seniors has helped seniors improve activities like Gentle Fitness, Yoga, Mindfulness, their physical and mental health, develop Zumba and Russian Dance. strong friendships, and build better connec- tions with their family and friends. These activities have helped seniors alleviate loneliness, depression, and anxiety. One partic- More importantly, the program has offered se- ipant said, niors, who may often be overlooked in every-

day society, an opportunity to feel a sense of

I worry about little things most of purpose and belonging. “ the time, but when I am in this “ exercise class nothing comes to mind. I feel relaxed after class.

9 NYCH Annual Report 2018-2019 Seniors at a Zumba Session at Rexdale Community Hub Photo by Shova Adhikari

NYCH Annual Report 2018-2019 10 INNOVATION AT NYCH

Here at North York Community House, we are with them to co-create new models of ser- committed to finding new and effective ways to vice and engagement. respond to the dynamic needs of our community. Some of our staff have taken on new roles In recent years, we’ve put more of an emphasis within this project and learned to engage on going beyond what we’ve done, asking our- and work with people in our community selves how we can build a culture of innovation. differently than they ever have before. This We know that ‘innovation’ has become a buzz- new role focuses on observing and learn- word that is so common it can lose its meaning. ing about community members’ day-to-day For us, it can mean those big, exciting, sometimes experiences and hopes for the future and disruptive ideas; it can also mean finding small then applying what we’ve learned to design but impactful ways to tweak what we’re already and prototype new models of services. doing to make it better. In addition to creating new and more impact- Ultimately, innovation at NYCH means continual- ful ways of working with our community, our ly thinking about how we can improve by doing experience with Grounded Space is helping things differently – by creating room to explore, us build the skills and perspective we need experiment, and create new models. We want to keep innovating across NYCH and be- to involve our staff and community members as yond our own walls. This has been an excit- much as possible in this process and focus not ing and enlightening experience for us, and just on our programs and services, but on areas we look forward to sharing the results of our such as human resources and communications work over the next year. as well. Learn more about Grounded Space on our Starting in 2018, we implemented Grounded website: nych.ca/grounded-space-project Space, an unusual type of project for NYCH, in partnership with the team from InWithForward, who have expertise in design, prototyping and ethnographic research. We wanted to better understand the lives of Filipino youth and their families, and Arabic speaking men, and work

11 NYCH Annual Report 2018-2019 Using colour and texture to map out emotional journeys as newcomers Photo Credit: InWithForward

NYCH Annual Report 2018-2019 12 truth & reconciliation work at nych

NYCH has been working on deepening our Day celebrations this year. This was an im- knowledge and understanding of Indigenous portant step for us as an agency to acknowl- peoples, both within our organization and in the edge the Indigenous communities who live/ community. have lived on this land. We learned about Indigenous medicines with Ojibiikaan Indig- In 2018, our staff formed a Truth and Reconcil- enous Cultural Network who facilitated arts iation (TNR) workgroup to raise awareness, ex- and crafts for the community. plore opportunities for allyship, and develop strategies to embed truth and reconciliation work NYCH staff have been incorporating Indig- into our programs and policies. enous education into our programming in various ways this past year. Through our The TNR workgroup facilitated workshops, mov- language classes, Citizenship Preparation ie nights, and discussions for NYCH staff, com- programs, and English Conversation Circles, munity members, and volunteers to further our we offer a more comprehensive understand- understanding of First Nations, Métis, and Inuit ing of Canadian history to newcomers that histories, cultures, and contemporary realities. includes the history of Indigenous peoples. The workgroup also invited Indigenous activist Through our Civic Democracy, Youth, and and educator Sandra LaFleur to facilitate a work- Refugee programs, we explore the shared shop on Indigenous Perspectives on Governing history and experience of colonization that for staff and community members. many newcomers have with Indigenous peo- ples and are pursuing ways in which we can Through these activities and workshops, it be- challenge the attitudes that perpetuate the came clear that NYCH needed to prepare and oppression of communities. use land acknowledgments as a first step in re- membering, respecting and honouring the tradi- The TNR workgroup has many exciting plans tional custodians of these lands. for the coming year including a presentation to different teams at NYCH about the land We are happy to report that the TNR workgroup, acknowledgment and how it can be used in with the help of Sandra LaFleur and Indigenous our programs, services and events. volunteer, Christine States prepared a land ac- knowledgment that we presented at our Family

13 NYCH Annual Report 2018-2019 Acknowledging the land at our Family Day Celebration

NYCH Annual Report 2018-2019 14 volunteering at NYCH

We’re always overwhelmed by the amazing indi- our pre-employment program and with viduals and groups who choose to dedicate their our community gardens. time and energy to supporting our work. In ad- dition to thanking them for their incredible com- Overall, these trends indicate that our vol- mitment and generosity, we thought we would unteer base is growing and becoming more also reflect on how volunteering at NYCH has diverse in many ways. Additionally, several changed in the last few years. volunteers have secured employment (some- times at NYCH) through their volunteer work: Here are some of the trends we’ve noticed: One volunteer was hired as a coordina- An increased number of highly educated tor for NYCH’s after-school programs. and professional newcomer volunteers – as more newcomers arrive in Canada with the Another volunteer was hired to support qualifications they need to find employment, NYCH’s seniors’ programs. they are eager to become part of the commu- nity, and to share their expertise with others. A third volunteer was hired in the school service field working with another set- More volunteers taking on a leadership tlement agency. role within programs – this can mean ev- erything from planning and leading groups, These kinds of success stories are always to coordinating the logistics as well. great news – not only do our volunteers pro- vide invaluable support to the communities Volunteers offering their professional skills we serve, but they receive benefit from this and knowledge by presenting at and facilitat- experience themselves. ing workshops – this has enabled us to offer information and training sessions on a wider We are grateful as always to our extraordi- variety of topics of interest to the community. nary team of volunteers, who provide both group and one-to-one support, skill building, An increase in the number of corporations and above all, kindness and human connec- who organize group volunteer days/activi- tion to our community members. They do ties for their employees – in 2018, 131 vol- this work with humility, humour and a great unteers from 11 corporations contributed deal of care, expecting little in return. 357.5 hours to NYCH through supporting conversation circles, mock interviews for To all our volunteers, THANK YOU!

15 NYCH Annual Report 2018-2019 Volunteers & participants at a program wrap-up celebration

NYCH Annual Report 2018-2019 16 OCASI SOCIAL JUSTICE AWARD

North York Community House is honoured to have won the Ontario Council of Agencies Serving Immigrants (OCASI) Social Justice Award in 2018.

This award recognizes an organization for its work in advancing and advocating for the immigrant-refugee-serving sector through cross-sectoral collaborations and innovative practices.

We thank OCASI for this recognition, Windsor Women Working with Immigrant Women for the nomi- nation, and all our wonderful community members, partners, friends and families who voted for us.

We are happy and proud to have received this recognition.

17 NYCH Annual Report 2018-2019 IMPACT METRICS

20,000+ residents in northwest Toronto are served by our organization every year. 14886 748 newcomers were sup- Youth developed lead- ported in their transition ership skills through our to life in Canada through Youth Development Ses- our settlement services. sions at various schools.

343 253 newcomers gained skills newcomers prepared for and knowledge to start their Canadian Citizenship their job search in our tests through our Employment program. Citizenship Preparation Program 301 94 newcomers studied En- mentorship matches were glish in our LINC classes, made, connecting new- with over 109 increasing comers with one-on-one one or more Canadian support. Language Benchmarks.

NYCH Annual Report 2018-2019 18 thank you to our funders & donors

OUR FUNDING PARTNERS Immigration, Refugees and Citizenship Canada Capital One United Way of Greater Toronto Catherine Donnelly Foundation Employment and Social Development Canada Credit Canada Debt Solutions Ministry of Citizenship and Immigration Laidlaw Foundation City of Toronto Prosper Canada Ministry of Tourism, Culture and Sport Toronto Foundation Canadian Women’s Foundation

Canada Goose Inc. Iranian Community Association of Ontario COSTI Toronto Neighbourhood Centre Democratic Engagement Exchange MAKING OUR COMMUNITY BLOSSOM | $1000 AND UP

Bob Cronin Clayton Gyotoku Fund Allison Urowitz Bonnie Hunter Filion Wakely Thorup Angeletti LLP HELPING TO GROW HEALTHY ROOTS | $100 - $999 Lucia Abello Andres Escobar Teepu Khawja Rochelle Rubinstein Amal Abou Harga Amber Fancy Khalida Khawja Casey Sabawi Giri Adhikari Bonnie Feldman Zestaline Kim Lubna Sakhi Aliah Akram The Canadian Online Ariel Lopez Liliana Sarno Walter Alvarado Giving Foundation Maxine Mckoy Barbara Scott Kasthuri Anandagopal Eileen Garber Helen Mercer Yorkdale Adult Learn- Seneca College of Jose A. Garcia Shamaila Mian ing Centre and Sec- Applied Arts and Tech- Noemi Garcia Farah Minhas ondary School nology Hui Geng Lidia Monaco Noel Shatananda Periyasamy Balendra Vincent Giau Wendy Montejo Rashmi Sheth PwC Canada Harley Goldlist Howard Moscoe Tyler Smith Sara Canales Randy Goonada Fatima Murji Bijana Tasevska Javier Obregon Carde- Jesus Melgar Guerra Robert Nixon Marisanna Tersigni nas Catalina Hazenbalk Marina Novinskaya Ross and Joan Totten Eric Chuen Cheong Jane Hilderman Cecelia Paolucci Grandmother’s Touch Robin Cory Purpose Investments Jp Pawliw-fry Aisha Uddin 32 Division CPLC Nahid Ismail Eric Plato Lisa Villenueve Tulsi Dama Tara Jaglal Marina Pyo Jon Wu Shireen Daudi Natalia Kachan Rita and Jeff Rayman Yingxin Zhang H L De Koven Laura Karabulut Bryan Richard Francine Zuckerman Rabia Din Zhanna Khan Cuthbert Roberts Shelley Zuckerman

19 NYCH Annual Report 2018-2019 PLANTING STRONG SEEDS | UP TO $100

Ahmed Abdulmajeed Odette Canete Irina Gaponuk Sheneeza Kanji Emily Adanje Tracey Capes Eusebio Garcia Tracey Kernahan Mehrraz Ahangar Ana Veronica Castillo Mirna Garcia Doreen Khamo Nargiss Ahmadi Boyraz Cem Gregory Gasparro Mehreen Khan Salma Ahmed Julio Ceren Margie Gatuslao Sakhi Khawaja Sadia Akram David Cernak Cathy Giroux Anne Kim Aysha Ali Armando Cerqueira Berm Gogceloglu Suzanne Kim Shareeza Ally Simpson Chan Dilber Goksen Bonnie Kim Angie Altomare Nisha Charlton Alex Gomez Anne Kim Yuri Adolfo Alvarado Andy Cloutier Michael Goodhue Suzanne Kim Beatriz Alvarenga Nella Conforti-Cece Catherine Gowen Young Ju Kim Ramon Andal Catherine Cotton Irving Green Tatyana Kogay Maureen Anglin Maria Cristina Hernaez Tanya Grimes Alla Koryukova Shamim Ara Begum Maria Antonietta Crupi Magdalena Guzman- Edna Lacandazo Ian Archibald Celia Cruz Ramirez Seyed Lahib Veronica Aromim Mehdi Dabir Emile Haddad Raj Lally Onur Aygun Raymound Joseph Sayeh Hajiabdolvahah Diana Lasso Ishpal Bains Davinal Mark Harrington Rick Lau Merissa Baksh Michelle Davis Ian Harris Shari Lawrence Niyazi Bali Emilio De Filippis Irma Hercules Joldry Leon Kaydeen Bankasingh Williams Del Rio Hermelinda Hercules Kai Li Nosheen Bashir Egla Diaz Liz Herlich Jun Li John Beebe Rona Donefer Carlos Hernandez Lihua Li Ron Beleno Wendy Dos Santos Lil Hirt Kevin Liu Jorge Benavides Paul Duchastel Carrie Hoang Mirela Logli Aysha Bhaimiya Vina Duran Angela Hoang Bharti Lokre Jean Boampong Adam Duran Angie Hocking Justin Lou Helmuth Bode Irene Dziama Christina Hong Richard Lu Savi Bootan Nasrin Ebrahimi Jiangsheng Hu Yan Lu Laura Boudreau Amparo Escobar Anna Hubbard Anne Luo Aneesa Bozai Andrew Escobar Jin Huh Susan Macdonald Frances Brackman Maria Ysabel Espina Ahmed Hussein Susana Maria Marco Suga Brotha Esmaeil Jalali Farahani Robert Huston Carlos Marquez Melvin Brown Claire Feldman Mohammed Nurul Islam Donald Marshall Mitchell Brown Lisa Feldman Corrie Israel Robin Mason Carmen Rosa Buites Allison Felker ELena Ivleva Guadalupe Mateos - Ateeqa Butt Ysabel Fernandez Sharon Jaglal Marcos Aliea Butt Ma Daisy Figueroa Choon Jee Lee Alice Maturi Altomare C. DUCA Financial Services Salima Jivraj Mandi Mayhew Michelle Cader Credit Union Ltd. Amy Jones Javiera Mazuelos Kaela Cadieux Pauline Flanagan Richard Junor Anthony McDermott Gail Cadieux Judith Fricker Huma Junor Susan McIsaac Qijun Cai Susan Friedman Natalia Kachan Kelly McKinnon Petra Cain Juliet Gagnon-Leaker Eduard Kachan Maxine McKoy Valentina Camilleri Anita Gangadeen Heather Ann Kaldeway Ferenc Meslaros Ian Campbell Catherine Gao Jason Kang Alison Millar

NYCH Annual Report 2018-2019 20 PLANTING STRONG SEEDS | UP TO $100 Laura Milton Katrin Pooya Alia Siddiqui Mandeep Uppal Guillermo Miranda Tatayana Prokudina Shoaib Siddiqui Ruby J. Urowitz Mahshid Mirloni Janina Pusey Subhaan Siddiqui Sergei Usov Rania Mirza Sharon R Malini Singh Esther Vagt Jay Moeller Igor Radomirovic Mira Sirkis Liwliwa Valdez Walter Molina Fortunato Rao Sugar Sista Josh Vandezande Elizabeth Molina Daniel Rasquinha Licia Sklepetas Nelida J. Condori Pedro Montejo Gloria Ann Reyes Joe Smeriglio Velasquez Zoila Montejo Abby Robins Elizabeth So Jesus Villalpando Williams Montero Sharon Robinson Mahboobeh Sohrabi Hanh Duc Vu Enrique Moreno Roberto Rodrigez Suba Sri Ravichelvan Bruce Wannamaker Owen Moses Leo Rosales Elmine Starle Alexis (Lee) West Sarwar Mustofa Ma Rotchel Sacbayana Faryn Stern Elliot Whyte Sonia Naqvi Farzaneh Sadeghi Suren Surendran Patracia Williams Radha Nayar Maliheh Sadighi Jeya Surendran Latanya Wright Oksana Nazarova Rosa Salazar George Szypka Junfeng Wu Elham Nematollahi Annette Salem Daniel Tan DarrenWu Thuy Nguyen Lucy Santos Vince Tan Daniel Wu Janvier Nguyen Ali Can Saskara Due Hien Tang Yuan Xiu Kim Nguyen Howard Sato Shila Tarki Wansi XU Phuong Nguyen Carol Scovil Biljana Tasevska Raquel Yagil Janvier Nguyen Konstantin Semenov Gorast Tasevski Cathy Yanosik Lisa Nicholls Sarah Modesta Sepillo Hayden Tay Sun You Sabrina Orlov Darling Sequeira Sina Teimaurzadeh Hatice Yurekkirmaz Meghan Oxley Maria Serrano Christina Tierra Onder Yusif Valerie Parsons Sadia Shafiq Sarah Tino Bert Zamora Thannia Pasten Shahdokht Shahin Wilfred Tioh Alexis Lopez Zapata Marie Pattugalan Fatima Shaikh Preeti Tipnis Shaobin Zhang Franca Pelaccia Minoo Shajareh Gulcin Topyurek Xiaodong Zhang Judy Perry Kirupavathy Shanmugal- Amine Torkhani Zhan Zhang Nicole Pesantez ingam Jackson Trehearne Mahshid Zirak Faviola Pesantez Dimitri Shapiro Sandra Trigueros Noah Zuckerman-Kravitz Karl Petersson Matt Shaw Genet Tsegaye Diana Placido Marina Shubin Nursel Turan IN-KIND DONATIONS Adonis People’s Church Canadian Mental Health Association Procter & Gamble Canadian Tire (Lawrence Square Mall) Rexdale Community Health Centre Cohen & Masters Tree Shrub Services RioCan FoodShare Toronto Summer Fresh Frontier College The Stop Community Food Centre Jane Street Hub Toronto Catholic District School Board Toronto Employment and Social Services Toronto District School Board Our Lady of Assumption Church Toronto Public Library Park People York Condominium Corporation, No 46

21 NYCH Annual Report 2018-2019 our team went the distance!

On October 21, 2018, our Charity Challenge Team went the distance at the Scotiabank Toronto Waterfront Marathon (STWM). We want to thank everyone who donated so generously to our team members! Your support not only motivated them to make it across the finish line but provides us with the drive to keep building a strong community where all belong and thrive.

Together, we were able to raise over $14,300! The funds raised through the STWM will support innovative children, youth, and family programs – providing opportunities for residents in northwest Toronto to gain confidence, build skills, and lead positive change in their neighbourhoods.

On behalf of our participants, volunteers and staff, THANK YOU to everyone who supported our marathon team! You are helping change lives and communities.

NYCH Annual Report 2018-2019 22 Our BOARD OF DIRECTORS

Nina Chandarana, President Eric Chuen Cheong, Director Chryssa Koulis, Director Raju Mohandoss, Director Fatima Murji, Director+/ Vice-President* Nargis Noori, Director Eric Plato, Treasurer Casey Sabawi, Director+/ Secretary* Tyler Smith, Director +Until September 2018 Allison Urowitz, Director *as of September 2018 Kowsiya Vijayaratnam, Director** **Until May 2018 Lisa Watson+, Vice-President Adrian Yang, Director

Photo by: Mehrraz Ahangar

23 NYCH Annual Report 2018-2019 financial statement STATEMENT OF OPEREATIONS AND CHANGES IN NET ASSETS FOR THE PERIOD ENDED March 31, March 31, December 31, 2019 2018 2017 REVENUE 12 months 3 months 12 months Government Grants $ 4,904,445 $ 1,289,274 $ 4,553,363 United Way 782,333 237,060 772,697 Foundations 103,349 25,947 141,681 Investment Income (losses) 80,130 (4,860) 96,535 Fees for service 69,462 17,312 57,729 Other 54,094 11,149 37,678 TOTAL 5,993,813 1,575,882 5,659,683 EXPENSEs Salaries and benefits 4,860,621 1,330,843 4,733,345 Occupancy 333,743 78,874 303,953 Program supplies 183,875 48,906 151,450 Office supplies and improvements 128,219 18,013 65,575 Computer related costs 104,640 19,705 75,901 Telephone and internet 78,410 19,536 62,694 Participant transportation and outings 46,662 19,317 55,134 Publicity and promotion 36,839 7,982 31,659 Staff training and transportation 34,568 8,502 37,885 Professional fees 24,723 5,171 12,885 Board and volunteer development 23,960 5,196 17,895 Insurance 14,379 3,327 13,307 Program evaluation 6,618 Other 20,145 4,237 14,986 Amortization 2,898 1,231 5,627 TOTAL 5,893,682 1,570,840 5,588,914 EXCESS OF REVENUE OVER EXPENSES 100,131 5,042 70,769 FOR THE PERIOD Net assets, beginning of period 1,988,926 1,983,884 1,913,115 NET ASSETS, END OF PERIOD $ 2,089,057 $ 1,988,926 $ 1,983,884 *Restricted surplus - In 1990, the organization received $900,000 from an anonymous donor in North York. The donor stipulated that the original principal of the donation be reserved for the capital costs such as purchase of appropriate premises. Interest earned on the original principle amount is available for funding expenses.

NYCH Annual Report 2018-2019 24 get involved As a member of our community, you can have a tremendous impact on the lives of the people who use our services. Your support as a donor or as a volunteer enables us to keep doing the work we do, and enriches our community.

To learn more about how you can get involved and for our other locations please visit www.nych.ca. You can also call us at 416-784-0920 or find us online: @nychonline

Registered Charity #: 129469029RR0001

700 Lawrence Ave. W.,Suite 350, Toronto, ON M6A 3B4