Annual Report 2 | Annual Report
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2010 Annu2010 AnnuAl RepoARlt RepoRt A leader in Customer Satisfaction (L to R) Kelly Brander, President and CEO, with Brad Krieger, Chairman, Becky Franklin, EVP-Sales Manager, James Finch, EVP-Loan Manager, and Don Gable, President of Arvest-Stillwater. Ranked highest in the region*. Arvest has been honored for outstanding customer satisfaction by actual customers. We’d like to thank them for ranking us “Highest in Customer Satisfaction with Retail Banking in the Southwest Region” in the latest J.D. Power and Associates study. Categories included transactions, account statements, conveniences, fees and problem resolution. Ready to see for yourself? Stop by Arvest today. Oklahoma City Del City Choctaw Moore Norman Yukon Edmond Midwest City Stillwater *Arvest Bank received the highest numerical score among retail banks in the Southwest region in the proprietary J.D. Power and Associates 2010 Retail Banking Satisfaction StudySM. Study based on 47,673 total responses measuring 12 providers in the Southwest region (AZ, CO, NM, NV, OK, UT) and measures opinions of consumers with their primary banking provider. Proprietary study results are based on experiences and perceptions of consumers surveyed in January 2010. Your experiences may vary. Visit jdpower.com. Letter From 2009-2010 Chairman Over the last two years, I have been honored to serve as chairman of the Greater Oklahoma City Chamber and play a role in the success we have experienced. This is a special time for our city because we are realizing the results of our hard work and vision of years past, while at the same time setting a course for tomorrow that will allow future generations of Oklahomans to share in our experience. We began 2010 with a celebration of our victory in the MAPS 3 election but quickly returned to work on issues vital to our business climate. While our city and businesses weathered the economic recession better than most, our region and state were certainly not untouched. This led to the Chamber’s work in protecting businesses from bearing the brunt of our state government’s budget cuts. We saw a number of accomplishments at the capitol in passing several key initiatives important to the business community. Some of these included the Oklahoma Quality Events Act, which will provide Oklahoma communities with a new tool to attract and retain significant, revenue-generating quality events; and securing funding to keep ODOT’s eight-year construction plan intact, which will allow a number of major Oklahoma City area projects to remain on schedule. We were also successful in passing education legislation that will set the stage for future improvement and reform, and you can be certain that your Chamber will be at the center of the effort to improve public education in our region and state. Oklahoma City’s stable environment, quality workforce and affordability are attracting new jobs and investments to the region. In 2010, 95 companies announced an expansion or relocation here, bringing nearly 4,200 jobs and more than $344 million in capital investment to our city. These are just a few of the many successes we had in 2010 – all of which were made possible by the more than 5,000 Chamber members and their devotion to making Oklahoma City a better place to live, work, play and visit. I am extremely thankful for the opportunity to lead the Chamber and represent the business community over the last two years. Together, we have achieved significant progress for our city, and I know that, as we continue to work together, we will see our visions and plans realized. Sincerely, David Thompson President & Publisher OPUBCO Communications Group 2009-2010 Chamber Chairman Advocating for Business ...........................4 Executive Committee & Past Chairmen ..12 WHAT’S inSiDe Growing OKC ..............................................6 Board of Directors...................................13 Bringing the World to OKC ........................8 Board of Advisors & Lead Investors .......15 Connecting Members ..............................10 1 | Annual Report 309 InternOKC participants Who We are: • 168 TRDC volunteers • Members More than 5,000 member companies in 29 of Oklahoma’s 77 counties representing 15 industries • 75 national media stories • 35 accolades • More than 13,000 attendees at 42 Chamber events • $344,889,000 in capital investment Finance, Insurance, Retail & Wholesale • 378,377 room nights booked Real Estate Education & Healthcare Other Construction by CVB • Greater OKC Chamber PAC Accommodation & Food launched • 4,159 new jobs Manufacturing • 339,590 hits to VisitOKC.com • 880 Information Professional & Admin Services students at Greater Grads Career Fair • 90 Grand Openings • 3,203,381 Mining (Energy) Utilities Public Transportation/Warehousing hotel rooms sold • $414 million in Agriculture Arts & Recreation direct spending by CVB-booked groups • 22 marketing & communications awards a reCorD year: • The Total Resource Development Campaign (TRDC) raises $2,347,322. • The Oklahoma City Thunder win 50 games. •Oklahoma City sales tax collections outpace other Oklahoma cities. 02.10 05.10 06.10 The Chamber launches the Whole Foods announces the More than 1,000 people, including Greater OKC Chamber Political opening of an Oklahoma City mayors, their families, and other Action Committee to make the store. city delegates, attend the 78th voice of the business community annual U.S. Conference of Mayors stronger at the State Capitol. annual meeting in OKC. 2 | Annual Report ChamBer miSSion Statement: the greater okLahoma City ChamBer iS the voiCe oF BuSineSS anD the viSionary organization in okLahoma City. hoW We ComPare to other CitieS: toP 10 PLaCeS PoiSeD For reCovery – Newsweek toP 25 BeSt PerForming CitieS – MilkeN iNstitute no. 7 For inCome groWth – Portfolio.coM toP 5 FaSteSt-groWing CitieS in the u.S. – forbes BeSt CommunitieS For young PeoPLe – AMericA’s ProMise AlliANce toP 20 StrongeSt PerFormerS – the AtlANtic 6th LeaSt StreSSFuL City – Portfolio.coM toP 10 BeSt reaL eState inveStment marketS – Wall street JourNAl toP 10 BeSt CitieS to FinD a JoB – forbes toP 10 metro For eConomiC groWth PotentiaL – busiNess Facilities 5th higheSt voLunteer rate – VoluNteeriNg iN AMericA no. 6 BeSt PLaCeS For young aDuLtS – Portfolio.coM toP 15 retaiL marketS – retAil trAffic MAgAziNe 07.10 08.10 11.10 Horizon Group Properties breaks Boeing announces relocation 81.4% of Oklahomans vote No ground on a new retail outlet of 550 new jobs to OKC . on State Question 744 mall in west Oklahoma City, Chamber launches website to currently the largest commercial assist in employee relocation. development project in the U.S. 3 | Annual Report A sTROnGER BusInEss climate, A sTROnGER ECOnOMy The Chamber kicked off 2010 with the launch of the Greater Oklahoma City Chamber Political Action Committee (Greater OKC Chamber PAC). “In today’s economic conditions, it is vital that the business community collaborate to elect state lawmakers and other officeholders who will advocate issues of critical need and strategic importance to our metropolitan area,” said Brad Krieger, Arvest Bank, Greater OKC Chamber PAC Chairman. As the economy in Greater Oklahoma City The launch of the PAC was just the start of the Government continues to strengthen, it becomes more and Relations team’s many accomplishments in 2010. more important to protect the environment in which our businesses operate. During 2010, the A major victory was the passage of the Oklahoma Quality Events Act. Oklahoma City’s status as a world class city includes the Greater Oklahoma City Chamber took significant ability to host notable events such as major horse shows at steps toward creating a positive business State Fair Park, Big XII and NCAA sporting events, and events climate through lobbying efforts, campaign on the Oklahoma River. This act gives Oklahoma City and activities and the creation of the Greater OKC surrounding communities a new tool for attracting and retaining these major events. Chamber Political Action Committee. The Chamber’s efforts also helped secure the necessary funding to keep ODOT’s eight-year construction plan intact. It is hard to miss the transformation happening in and around or aDvoCating F BuSineSS downtown. Several extensive projects, including completion of provided $175 million in federal funds for education reform. the I-40 realignment, teardown of the existing I-40 bridge and the While the state was unsuccessful in acquiring the funding, the construction of the Downtown Boulevard, play an important role in application process opened the door for in-depth discussions these changes. With each of these included in ODOT’s plan, it was about education reform, leading to the enactment of multiple crucial that this funding remain intact. bills that will serve as building blocks for future reform efforts. These successes, along with the passage of incremental workers’ compensation reform, funding for the state’s seed capital program, and many others, equaled significant progress in strengthening Greater Oklahoma City’s visitor industry and business climate. Did you Know? StanDInG uP FOR EDucation The Quality Events Act will help our region retain and recruit conventions, sporting events and more – resulting in A long-standing advocate for education, the Chamber spent much of 2010 working toward significant education reforms. “While the MAPS for Kids projects continue to benefit our $414 miLLion students, it is time for us to place a renewed focus on what happens within the classroom,” said Roy H. Williams,